Citrix Administrator Job Description

Citrix Administrator Job Description

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Citrix administrator provides tier II Citrix XenDesktop (VDi) environments including configuring, troubleshooting and resolving issues in both Citrix PVS and Windows Server environment.

Citrix Administrator Duties & Responsibilities

To write an effective citrix administrator job description, begin by listing detailed duties, responsibilities and expectations. We have included citrix administrator job description templates that you can modify and use.

Sample responsibilities for this position include:

All aspects of Citrix design, performance-monitoring, tuning, scripting, upgrades and maintenance of all production Citrix systems
Supports applications, hardware, operating systems and network infrastructure
Make architectural and operational recommendations applying updates to the Citrix environments
Maintenance/monitoring/upgrading/troubleshooting
Daily maintenance and troubleshooting of the servers in Citrix
Administration on Citrix PVS for server maintenance (ongoing task), upgrades (ongoing task), and image maintenance/updates/upgrades (ongoing task)
Configuration, deployment, proactive monitoring and maintenance of EPIC-related tasks
Following vendor and Epic best practices for hardware and software configuration
Drawing upon concepts of tools, technologies and methodologies to collaborate with other technical specialists when carrying out assigned duties
Good technical knowledge depth on MS Operating System

Citrix Administrator Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Citrix Administrator

List any licenses or certifications required by the position: VCP, CE, ITIL, CCA, IAT, MCSE, II, PKI, CCAA, MCDST

Education for Citrix Administrator

Typically a job would require a certain level of education.

Employers hiring for the citrix administrator job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Computer Science, Technical, Education, Engineering, Business, Information Systems, Computer Engineering, Information Technology, Management, Information Systems Management

Skills for Citrix Administrator

Desired skills for citrix administrator include:

Citrix Farm Migrations from 6.5 to 7.15 LTSR
Citrix management tools like Director
Especially RCA preparation
ITIL processes
Incident management and change management
PVS 7.15 LTSR
Studio
ITIL
Citrix Secure Gateway / Web Interface / Netscaler
Building and configuring a Citrix Farms

Desired experience for citrix administrator includes:

Providing 3rd level support to end users for issues on various OS platforms and the creation and communication of Citrix support documentation for 1st and 2nd level support teams
Basic networking knowledge, including TCP/IP, firewalls, load balancers and switches
Certification in Citrix XenApp and XenDesktop or equivalent work experience relative to supporting XenApp and XenDesktop platforms running version 6.5 and/or 7.x
Experienced with deployment of servers utilizing PVS and/or MCS in a virtual environment
Working knowledge of Insight and Director monitoring platforms
Experienced with Citrix Netscaler 9.x or 10.x

Citrix Administrator Examples

1

Citrix Administrator Job Description

Job Description Example
Our innovative and growing company is hiring for a citrix administrator. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for citrix administrator
  • Demonstrates high responsiveness for technology issues
  • Drives problems to root cause through partnership with engineers, ensuring knowledge is captured for future events
  • Designs, plans and implements high-availability core infrastructure systems
  • Develops Software configuration management standards and performs data de-identification and provisioning
  • Documents and tracks hardware and software configuration, migration, testing and deployment solutions
  • Candidate needs to have strong background in Citrix, Xendesktop, Desktop Delivery Controllers(DDC's), VMWARE, ESXi, Windows Operating Systems
  • Ideal candidate needs to have experience working in large scale infrastructure
  • Provide the Operational Technical task to migrate Hosted Virtual and will play major role in the successful implementation of the Hosted Virtual Desktop platform
  • User support of enterprise level environment hosting 75,000 virtual desktops published via Citrix XenDesktop with VMware as hypervisor
  • Handle escalated user issues from service desk/desktop support teams
Qualifications for citrix administrator
  • Additional certifications
  • Ability to maintain effective communication and working relationships with co-workers
  • Be a self-starter, dependable, and accurate with a strong attention to detail and organization
  • Bachelors of Science degree in Computer Science, Information Systems Management, Computer Engineering or related field with a minimum of five (5) years’ work experience including solutions in VMware vSphere
  • Minimum 5+ Years’ experience in Windows Server 2003/2008, Windows XP, Windows 7, SQL Server, MS Office 2003/2007/2010, and Active Directory, VDI Engineering/Architecture
  • Experience in Citrix XenApp/XenDesktop 7.6 and above
2

Citrix Administrator Job Description

Job Description Example
Our company is growing rapidly and is looking for a citrix administrator. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for citrix administrator
  • Own, Support & Administer the Citrix environment having components like XenApp, XenDesktop, PVS, Storefront, Netscaler
  • Resolving normal & critical issues related to Citrix environment on a daily basis
  • Coordinate/Implement Routine & Ad-Hoc Tasks with multiple vendors
  • Execute/document tasks & actions performed whenever necessary
  • Work towards automating tasks wherever possible
  • Incident Management Support (deliver on call, assist with Incidents during office hours)
  • Event Management (review and refine monitoring for the ACUS platform)
  • Perform medium to high complexity Citrix infrastructure design, engineering, planning, and implementation activities
  • Assess impact of potential changes and enhancements to Citrix infrastructure
  • Contribute to the Citrix infrastructure’s strategic evolution and operational improvements
Qualifications for citrix administrator
  • At least 5 years of scripting & automation experience
  • Analyze and design a comprehensive Citrix virtualization solution
  • Create and deploy logon points Integrate with Presentation Server to provide Smart Access to published applications Test their configurations in their own environment Enter CCEA agreement with Citrix accept some terms and conditions in Citrix Certification Manager on a website
  • Working familiarity with VMWARE
  • Experienced in VMware 3,4,5.x platform
  • Experienced in VDI solutions (virtual desktop infrastructure)
3

Citrix Administrator Job Description

Job Description Example
Our company is growing rapidly and is looking for a citrix administrator. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for citrix administrator
  • Scope and fulfill project assignments requiring Citrix expertise and deliverables
  • Offer direction and guidance for lower level associates
  • Facilitate internally driven projects and initiatives
  • Support Citrix software and hardware upgrades in the Production environment
  • Create and review standard operating procedure documents and norms
  • Address incident and problem tickets on a direct or indirect basis
  • Participate in project planning and incident review meetings
  • Mitigate vulnerabilities identified within the Citrix Infrastructure
  • Participate in disaster recovery planning and simulation exercises
  • Recommend process improvements to existing operational support models
Qualifications for citrix administrator
  • Bachelor’s Degree (or equivalent years of experience) in the field of Computer Science, Information Systems, Engineering or related field and 5+ years of related experience as an engineer in an enterprise Citrix (XENAPP) with 5+ years of related experience
  • Work at a highly technical level to design, develop and implement Citirx (XENAPP) changes to application and services
  • Monitor system hardware and software services and recommends effective utilization of resources
  • 5+ years of experience administering and deploying Citrix servers and with Citrix farm administration with 300 or more servers in a VMware environment
  • 4+ year Citrix Xenapp version 5 server deployment and administration
  • 10+ years of experience deploying servers using Citrix Auto- Provisioning and EdgeSite advanced administration
4

Citrix Administrator Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of citrix administrator. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for citrix administrator
  • Conduct business in a professional, competent and ethical manner
  • Evaluates new system software, reviews system software updates and identifies those that merit action
  • Ensures that system software is tailored to facilitate the achievement of service objectives
  • Investigates and coordinates the resolution of potential and actual service problems
  • Ensures that operational documentation for system software is fit for purpose and current
  • Manages the storage and backup systems to provide agreed service levels
  • Uses network management tools to determine network load and performance statistics
  • Provides reports and proposals for improvement, to specialists, users and managers
  • Drafts and maintains procedures and documentation for applications support
  • Input to the creation of strategy and approach for enterprise IT infrastructure projects
Qualifications for citrix administrator
  • Xenapp servers running on Windows Server 2008
  • Experience with HP Blade servers
  • Terminal Services Administration
  • Citrix Secure Gateway/Access Gateway
  • Citrix License server and MS Terminal server administration
  • Must hold an active Department of Defense Security Clearance (interim Secret minimum)
5

Citrix Administrator Job Description

Job Description Example
Our company is searching for experienced candidates for the position of citrix administrator. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for citrix administrator
  • Availability management and control of infrastructure applications and services
  • Design, implementation, and enhancement of disaster recovery strategies
  • Effective leadership and collaboration of TI operations support teams
  • Support of a 24x7 operational environment
  • Configure/Administer Citrix Netscaler
  • Provide support for Citrix environment (XenApp/XenDesktop)
  • Configuration and Administration of Citrix Cluster Farms
  • Configuration and Administration of Citrix NetScaler devices
  • Provide application support on Citrix XenApp & XenDesktop environments
  • Knowledge of XenServer, Xenapp, Secure Gateway, Web Interface, Director and Virtual Server
Qualifications for citrix administrator
  • Work may involve sitting for extended periods
  • May require lifting and carrying up to 25 lbs
  • Must have sufficient mobility to enter areas of manufacturing and military sites or facilities where necessary
  • Experience of supporting server deployments activities through a development, design, test and implementation lifecycle
  • Perform cost-benefit analysis for new network solutions
  • Minimum 3 years of server administration experience of MS Windows 2003/2008 server administration experience in large corporate environment (at least dozens of servers in different sites connected via WAN)

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