Channel Account Manager Job Description

Channel Account Manager Job Description

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Channel account manager provides marketplace feedback in a timely manner to corporate management on business trends, competitive updates, industry issues and opportunities.

Channel Account Manager Duties & Responsibilities

To write an effective channel account manager job description, begin by listing detailed duties, responsibilities and expectations. We have included channel account manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Ability tounderstand, execute and successfully manage all internal salesand service processes in support of the partners
Cultivate strong consultative relationships with key individuals at assigned national partner organizations and act as a single point of contact to ensure partner satisfaction
Drive attainment of sales revenue and margin, track and drive sales productivity matrix
Plan and recruit quality talent in the business
Manage the sales to execute the plan (Tier 1 partners)
Prepare and deliver product and solution presentations to our local partner to current and prospective end customers
Have an in depthknowledge of the vendor business model and the financial metricsnecessary to operate a successful software company
In complex selling situations describes customer requirements and coordinates the efforts of technical specialists for development of proposals
Responsible for forecasting based on channel prospects
Provides feedback/guidance to Product Management (ie market/competitive pricing, new products in the marketplace, competitive activity

Channel Account Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Channel Account Manager

List any licenses or certifications required by the position: F5, AXELOS, PSP, KPI

Education for Channel Account Manager

Typically a job would require a certain level of education.

Employers hiring for the channel account manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Business, Engineering, Marketing, Technical, Science, Business/Administration, Software Engineering, Education, MBA, Management

Skills for Channel Account Manager

Desired skills for channel account manager include:

Enterprise Storage architectures
NFS
Storage industry specifically: Fibre Channel
Cyber Security industry – highly
Proofpoint's competitive positioning in the marketplace
Networking
Industry trends
Business drivers and internal operations
Partner organizations
Processes

Desired experience for channel account manager includes:

Strong IT Channel Sales Program
Keen to attention to detail
High degree of commitment and responsibility
Travel is within the country and occassionally for regional meetings
Sales campaign management abilities
Ability to translate technical issues into business benefits conduct in depth technical discussion

Channel Account Manager Examples

1

Channel Account Manager Job Description

Job Description Example
Our innovative and growing company is looking for a channel account manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for channel account manager
  • Ensure order processing and shipment schedules are timely by communicating with logistics
  • Coordinate with partners to identify key sales opportunities to generate revenue
  • Must attend all requested sales, product, training classes or seminars
  • Always accurately represent the Company and products in a professional manner
  • Work with Sales Operations to resolve customer and agent related issues
  • Maintain forecast and provide management with regular updates including sales forecasts, competitive analysis, market trends, and territory opportunity
  • Achieve bookings quota for all assigned named partner(s)
  • Support and execute on marketing plan with named partner(s)
  • Support partner sales reps with joint sales calls
  • Accurately forecast opportunities for named partner(s)
Qualifications for channel account manager
  • Domestic travel will be required (<50%) to trade shows, channel events, and customer/partner locations as deemed necessary
  • Skills on channels management
  • More than 10 years sales experience career in Network and Application Security
  • Knowledgeable in the following technologies related to NGFW, WiFi, Web Application Firewall, Mail Security
  • Knowledge of all company products and services
  • Clear, concise, and effective communicator - highly developed, clear concise and compelling communication skills
2

Channel Account Manager Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of channel account manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for channel account manager
  • Creates partnering opportunities with the principles responsible for the decision making process
  • Involved in the development and execution of account sales
  • Responsible for meeting assigned product sales goals and objectives
  • Key stake holders (Owner, Branch Manager(s), outside/inside sales, counter manager and counter sales)
  • Price and Margin management
  • Support of National Account events or annual meetings as defined by the customer
  • Demand creation through joint calls on refrigeration and HVAC contractors
  • Continuous training and education efforts, throughout organization
  • Understanding of who is new to a position, and engaging
  • Interact with sales teams, marketing, education, professional services delivery, and SI to drive growth
Qualifications for channel account manager
  • Ability to take initiative to meet challenges with resourcefulness and new innovative approaches while maintain an high level of quality
  • Must be able to set high goals for personal and group accomplishment
  • Proficiency with Word, Excel, PowerPoint, or similar programs
  • Four year degree in business, marketing or related discipline, with at least 7 years of electrical industry sales experience
  • A number of years experience in technology sales in a channel environment
  • Experience of using and implementing structured sales techniques spanning the entire sales cycle, identification and qualification of opportunities, business development, order fulfilment and ongoing account management
3

Channel Account Manager Job Description

Job Description Example
Our innovative and growing company is hiring for a channel account manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for channel account manager
  • Maintain a detailed understanding of assigned partners’ business (pain points, investment areas, profitability factors)
  • Work with a team of brilliant people that you can learn from and build lasting relationships with
  • Associate Channel Account Manager PLUS
  • Develop a network of dealers in the Positioning channel, Tool shops, rental, internet, light equipment dealer channels as required to achieve revenue targets and market coverage
  • Manage our largest international partners to build and develop relationships with their key decision makers, based on face to face and also telephone contact
  • Ensure the Partner Team meets its objectives, by jointly identifying, planning and executing sales and marketing initiatives with our partners
  • Prepare and deliver presentations, and proposals and any other collateral required to promote and support the AXELOS Best Practice Portfolio
  • Execute, manage and deliver Growth Plans with key Partners, on time and within budget
  • Demonstrate how Growth Plan activity with key partners directly contributes towards AXELOS targets
  • Create, maintain and regularly review account plans for your partners
Qualifications for channel account manager
  • Software into banking institutions
  • Able to travel by car on the regular basis
  • Strong insight and working relationship with Media ecosystem partners and value chain players
  • At least 4 years of sales and partner management experince
  • Broad and deep insight of media market dynamic, competition and partner movement
  • Daily engagement with CDW sales & product marketing organizations
4

Channel Account Manager Job Description

Job Description Example
Our growing company is looking to fill the role of channel account manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for channel account manager
  • Represent One EC & pull thru entire EC portfolio where appropriate
  • Be responsible for roll out of channel policies to channel partners
  • Engage in conflict mitigation and channel policy enforcement
  • Work across Ind Sol regional sales teams & drive a connected channel operating rhythm and performance management for key accounts - this includes quarterly reviews with targeted branches & channel principals
  • Apply methodology to drive and monitor channel effectiveness and improvement initiatives
  • Apply global standards & create region-operating mechanisms for performance reviews
  • Act as communication liaison with commercial teams, P&L, Services as appropriate so that key account strategy is understood & coordination is achieved
  • Be responsible for performance of key channel account - this includes setting op plans and driving for results
  • Track orders growth and penetration, $ / channel partner, effectiveness metrics, churn rate & breadth ratio
  • Enforce global compliance standards, perform rigorous due diligence on channels, oversee compliance audit programs
Qualifications for channel account manager
  • Be honest, transparent and genuine with our customers and your peers
  • Make sure you have fun – lots of it
  • Help us protect the world
  • Be accountable for existing and the growth of new prospective Distribution, Channel, System Integration and Consultants that will allow better market and vertical sales/support coverage
  • Develop and execute a comprehensive Channel business plan for your region
  • Bachelor’s degree in Business, Marketing, Engineering, Finance
5

Channel Account Manager Job Description

Job Description Example
Our company is searching for experienced candidates for the position of channel account manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for channel account manager
  • Maintain appropriate inventory levels to support pipeline
  • Manage inventory, defective RMA’s and stock rotations to ensure adequate inventory mix
  • Responsible for providing monthly and quarterly forecasts for accounts
  • Provide feedback to the marketing team on the success of sales promotions
  • Address customer service issues as raised by the channel partner
  • Substantial travel within region and occasionally beyond is required
  • Effectively manage the relationship with the channel
  • Meet regularly with all channel partners to review plans & actions, agree on goals & objectives & discuss strategies for winning major opportunities
  • Provide day-to-day local support to named/shared accounts
  • Work with Dealers and attend customer meetings where appropriate
Qualifications for channel account manager
  • Graduate degree and sereval years relevant experience
  • Experience working with supply, delivery and logistics data and analysis
  • Clear understanding of the dynamics of ecommerce or the consumer electronics industry
  • 10-12 years of progressively increased responsibility in federal Channel sales/ or direct federal sales within the enterprise software space to the federal government – prior experience managing relationships with all levels of the federal partner community is ideal
  • Ability to work collaboratively with employees within the sales function and across functions including Marketing, Alliances, Sales Operations, System Engineering, and Product Development
  • Demonstrated experience in customer services

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