Catering Sales Manager Job Description

Catering Sales Manager Job Description

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Catering sales manager provides constructive feedback to all departments, specifically in relation to the repositioning of the Restaurants/Bars and Brand Activation efforts across all departments.

Catering Sales Manager Duties & Responsibilities

To write an effective catering sales manager job description, begin by listing detailed duties, responsibilities and expectations. We have included catering sales manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Budgeting and forecasting food and beverage, room rental, and audio visual revenues for current month, 3 month, current end of year, and next year
Enhance the lead generation resulting in Food & Beverage, Guest room revenue for the property, team building and wellness services through corporate outreach
Solicit and respond to inquiries regarding hosting events at the ballpark, upselling food and beverage offerings and other ballpark amenities
Create and execute annual and quarterly marketing plans of catering department (incorporating the group food and beverage sales contribution)
Facilitate internal/external customer relations
The ability to prepare a monthly booking report
The ability to achieve yearly personal sales booking goals
The ability to be fully versed in all banquet space, facilities and capabilities of competitive market
The ability to review all function space with the Banquet Manager and Head House attendant in regards to any requirements for a group or function
The ability to review all banquet event orders and daily and weekly banquet sheets to ensure accuracy in content spelling

Catering Sales Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Catering Sales Manager

List any licenses or certifications required by the position: CMP, CPCE

Education for Catering Sales Manager

Typically a job would require a certain level of education.

Employers hiring for the catering sales manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Business/Administration, Hotel and Restaurant Management, Marketing, Education, Business, Hospitality, Restaurant Management, Hospitality Management, Associates, Management

Skills for Catering Sales Manager

Desired skills for catering sales manager include:

Accounting
Bars
Engineering
Housekeeping
Reservations
Restaurants
Switchboard
Audio visual
Operational departments within the hotel; guest services
Food

Desired experience for catering sales manager includes:

Must have complete understanding of effective catering pricing, menu selection and creation passion and commitment to the business at an ownership level
Ensure compliance with brand standards Pearl standards and procedures
Excellent selling skills and understanding of sales processes
Ability to work independently without direct supervision cohesively as a team
Minimum two - three years previous experience required, preferably in hotel industry
1+ year in catering sales required

Catering Sales Manager Examples

1

Catering Sales Manager Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of catering sales manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for catering sales manager
  • Has a basic knowledge of Food and Beverage basics with menu pairing
  • Advocates sound financial/business decision making
  • To develop and promote the sale of corporate and wedding events
  • Included but not limited to are the following
  • Work closely with the Sales Team, Banquets Manager, and F&B Manager to ensure and maintain levels of service
  • Work closely with Executive Chef in preparing menus for corporate and social functions
  • Work closely with F&B Manager in determining banquet bar packages and wine lists that will maintain proper beverage costs
  • Work closely with Sales Managers to ensure proper use of function space, menu pricing to maximize revenues
  • Responsible for meeting expected revenues by booking business from corporate groups which have 0 to 9 sleeping rooms per night and will utilize function space
  • Maintain a neat and clean personal appearance at all times including uniform and nametag as designated by the General Manager
Qualifications for catering sales manager
  • Experience at an upper upscale or luxury hotel
  • Must possess computer skills, including, but not limited to, use of Microsoft Word, and Excel
  • The ideal Catering Sales Manager candidate will have a minimum of one (1) year experience as a Catering Sales Manager with a proven track record of success
  • Actively solicit new business and respond to inquiries with the intention of confirming profitable catering business and achieving Annual Sales Goals
  • Finalize the requirements of confirmed bookings while maximizing revenue potential through up selling and ensuring effective communication both written (BEO’s, Daily Reports) and personal contact with all departments for the success of the event
  • Supervise the execution of banquet/meeting events
2

Catering Sales Manager Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of catering sales manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for catering sales manager
  • Attend regular meetings, including but not limited to, daily BEO meeting, daily business review meeting, weekly staff meeting, weekly departmental meeting, and monthly banquet meeting
  • Act as liaison to maintain effective lines of communication within and between all departments
  • Maintaining effective relationships with clients and establishing new relationships
  • Regularly attend Chamber of Commerce events in designated area/city
  • Performing special projects as requested
  • Increase Guest Satisfaction scores and lower guest complaints by ensuring prompt, courteous and proper service
  • Represents the brand and reputation of PFC to potential and existing catering prospects, vendors
  • Administer catering operations to include, but not limited to, guest service needs, soliciting accounts, negotiating contracts, merchandising, planning, systems management and forecasting
  • Evaluate guest needs and industry competitive set to provide input for operational changes necessary to ensure guest satisfaction
  • Monitor and communicate industry trends within market place
Qualifications for catering sales manager
  • Ability to use Delphi and Opera required
  • AA/BA/BS degree and two to three years’ experience in hotel catering sales or any similar combination of education and experience preferred
  • Solid sales & account managements skills are essential, with a strong knowledge of banqueting trends and procedures
  • A minimum of 5 years in Sales and Catering in a premium hotel environment
  • Duties include sales of Facility Rental/Catering, Birthday Parties, Twilight Tours and Safari Nights program
  • Knowledge of menu planning, menu design, and the ability to guide a planner or customer toward meals most conducive to the size of their groups and the space allotted
3

Catering Sales Manager Job Description

Job Description Example
Our company is searching for experienced candidates for the position of catering sales manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for catering sales manager
  • Implementation of Kimpton CCS standards at local level
  • Creating annual competitive market surveys and monitor pricing/structure adhere to competition in area
  • Ensure proper adoption and utilization of Delphi and MeetingBroker according to Kimpton CCS standards
  • Assist and support hotel sales teams with strategic deployment, preferred/target account penetration, market(s) focus and long-term selling strategies
  • Conduct catering/banquet audits of property within assigned region on an "as needed" basis
  • Work in conjunction with Restaurant General Manager and Restaurant Director of Operations on departmental expenses, staffing guidelines, office organization and equipment
  • Oversee Catering/CS coordinator if applicable, including but not limited to conducting reviews and offering feedback
  • The ability to prepare a monthly booking
  • Ability to Identify and successfully close cold calls to definite bookings
  • Achieve weekly prospecting and solicitation goals
Qualifications for catering sales manager
  • Minimum 2 years of hotel sales and/or catering experience preferred
  • Write, speak, read, hear and see
  • Bend and lift up to 30 pounds
  • Set-up and take-down light equipment
  • To drive an automobile
  • Hospitality industry and sales experience a plus
4

Catering Sales Manager Job Description

Job Description Example
Our growing company is hiring for a catering sales manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for catering sales manager
  • Full cycle sales & execution of events- prospecting new sales, site visits, contracts, up-selling
  • Individual sales goal target of 1.5M+
  • Oversight of set-up, service execution and break-down of catered events
  • Oversee a high volume of sales for events for high level, premier clients contributing to account revenue
  • Work directly with executives to plan events
  • Oversight of Sodexo resources, recipes, systems and use of catering programs to direct daily catering events including
  • To be aware of the key revenue goals and targets of the department and focus all sales opportunities to achieving these goals
  • To build relationships with clients and develop an understanding of their needs and requirements and provide solutions to match in order to convert the business
  • Ensure a clear and effective line of communication is maintained with all relevant departments within the hotel
  • Manage a portfolio of important customers ensuring they are rebooked and receive a high level of response and customer service
Qualifications for catering sales manager
  • Mature, energetic, assertive, independent and a team player
  • The Sales & Catering Manager will be responsible for developing and contributing to the total sales effort of the hotel, which includes room and banquet sales
  • Assists the Director of Sales and Catering in Developing hotels sales and catering marketing plans to support overall system wide plans, strategies and programs
  • Assists the client in menu planning
  • Ability to learn computer and web-based applications
  • Accurately forecasts individual booking revenues and cancellations, tracks consumption on all bookings
5

Catering Sales Manager Job Description

Job Description Example
Our company is searching for experienced candidates for the position of catering sales manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for catering sales manager
  • Actively sell corporate catering events ensuring monthly and quarter goals are met
  • Obtain rooming list details and request deposits where applicable solicit, negotiate and confirm new business and repeat business through various efforts (lead follow up, telemarketing, direct mail, referrals, prospecting, ) to maximize revenues to meet/exceed goals
  • Effectively sell products and services throughout the sales phase to maximize profitability and achieve incentive goal
  • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, BEO, customer correspondence)
  • Actively procures group and corporate business for meeting rooms by any and all means available including but not limited to net working with trade associations, professional organizations, corporations, tour and travel organizations and cold calls
  • Respond timely to all RFP’s submitted by CVB and local agencies and associations
  • Conducts tours of the facility and meets with prospective clients
  • Responsible for coordinating and handling all arrangements for groups functions
  • Booking of functions, appropriate menu planning, room set up and tear down and other special needs for the group such as golf outings and transportation
  • Responsible for communicating group activity across departmental lines within the property for the successful completion of a group stay, including but not limited to distribution of Banquet Event Orders (BEOs) and group resumes
Qualifications for catering sales manager
  • Determine appropriate staffing levels, room/station assignments, buffet dacor and enhancements as they relate to banquets and meeting room set-ups
  • Give daily support and guidance to fellow banquet personnel monitor job performance to ensure a successful meeting/banquet experience by our guests
  • Phone support, creating correspondence, and provide back-up support for the managers administrative staff
  • Presenting complimentary to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates)
  • Associate degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major
  • Minimum 2 years catering sales, or 2 years in hotel Catering/Convention Services, Banquet, Hotel Sales or Culinary Arts

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