Cafe Supervisor Job Description

Cafe Supervisor Job Description

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Cafe supervisor provides initial and ongoing on the job training of Food and Beverage Attendants to ensure standards are adhered to.

Cafe Supervisor Duties & Responsibilities

To write an effective cafe supervisor job description, begin by listing detailed duties, responsibilities and expectations. We have included cafe supervisor job description templates that you can modify and use.

Sample responsibilities for this position include:

Responsible for scheduling, timekeeping, mid and end of season appraisals, and daily supervision of front of house staff
Accurately schedule staff to business level based on forecast
Hold and document daily pre-shift meetings and conduct all staff meetings as needed
Ensure the health and safety of staff and customers in the café
Responsible to monitor switching equipment function strictly based on switching operation rules
Proper guest service requires an employee staff that is thoroughly trained in service sequence, product knowledge, and makes every effort to meet the needs of each and every guest
Responsible for cash handling, safe verification and daily deposits for multiple locations
Ordering and Inventory monthly
Handle guest concerns and react quickly and professorially communicating daily with outlet manager
Maximize revenues by communicating regularly with the outlet manager and F&B team to implement agreed upon strategies, practices, and promotions

Cafe Supervisor Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Cafe Supervisor

List any licenses or certifications required by the position: AED, CPR, TIPS

Education for Cafe Supervisor

Typically a job would require a certain level of education.

Employers hiring for the cafe supervisor job most commonly would prefer for their future employee to have a relevant degree such as Associate and Bachelor's Degree in Education, Culinary, Associates, Culinary Arts, Hospitality, Management, Communication, Leadership, Health Care, Business

Skills for Cafe Supervisor

Desired skills for cafe supervisor include:

Departments in the store to provide daily support
Direction
Guidance to customers and team members
Contents and preparation methods being served in the Food & Beverage Outlet
Daily caterings and see they are prepared and delivered on time
Food and beverage preparation and service of various alcoholic beverages
Food and beverage trends within the hospitality industry
Garnishes
Menu items
Menus and promotions

Desired experience for cafe supervisor includes:

2-3 years as Food Supervisor
Some background or knowledge of computer basics
Minimum two years in a similar role in a five star property
Basic to intermediate knowledge of Microsoft Office Suite specifically Word and Excel
Implement established policies, procedures, techniques and methods to achieve departmental goals and objectives for the unit
Train, instruct, schedule, supervise and evaluate food service employees

Cafe Supervisor Examples

1

Cafe Supervisor Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of cafe supervisor. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for cafe supervisor
  • Have full knowledge of outlet menus
  • Uphold all safety and sanitation policies in the outlet
  • Support staff by working the busiest shifts and covering all positions when needed
  • Responsible and efficient control on inventory and products
  • Daily pass-on to outlet manager
  • Flexible days off to ensure business coverage including weekends and holidays
  • Hold daily lineups with staff and communicative hotel and department objectives
  • Assist with all phases of restaurant operations, ensuring all facilities and equipment are in proper working order
  • Closely monitor opening and closing procedures for the facility
  • Assist with staffing/scheduling requirements for the outlet
Qualifications for cafe supervisor
  • Must have a strong attention to detail strong customer service skills
  • Requires practice of proper health sanitation and good math skill ability to make change
  • Bachelor’s degree required, preferably in culinary arts
  • Knowledge in cooking, menu planning, costing, ordering and scheduling of kitchen workers
  • Knowledge of inventory control, supplies, equipment, and food production
  • Skills in leadership, management, employee and performance management
2

Cafe Supervisor Job Description

Job Description Example
Our growing company is looking for a cafe supervisor. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for cafe supervisor
  • Assist manager with maintaining accuracy of all banks, manage and audit all cashier open and close procedures, follow all audit and money-handling procedures
  • Maintain impeccable cleanliness standards
  • Ensure the cleanliness of all areas of the cafe
  • Interface with client representatives to fulfil catering and engagement event need
  • Oversee and assist with the sanitation of work stations including floors, worktables, walls, refrigerators, meat blocks, equipment, and utensils
  • Understand and utilize the proper use of and storage of chemicals used in the location
  • Inside kitchen area and or dish room
  • Supervise the Giovane café team in all aspects of the department and ensure service standards are followed
  • Support the inventory process to effectively balance supplies against budget for café franchised Starbucks locations
  • The position is located in a 24/7 operation
Qualifications for cafe supervisor
  • Excellent customer service skills with professional skills to handle and resolve complaints, conflicts, and other issues
  • Skills in use of computers, preferable in a PC, Windows-based operating environment to allow for development and maintenance of recording keeping systems and procedures
  • Ability to plan, cook and serve Café and catering menus to current CA standards of excellence
  • Ability to plan and execute a variety of flavorful and popular menus
  • Ability to analyze event requests and to assess catering product and equipment requirements
  • Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments to maximize employee development, and to stay within the university mandated hours worked regulations
3

Cafe Supervisor Job Description

Job Description Example
Our growing company is looking for a cafe supervisor. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for cafe supervisor
  • To endeavour to resolve all complaints during shift and to log all complaints in log book for further follow up
  • To supervise cash handling and banking procedures
  • To prepare daily banking and cash flow reports
  • To establish and instruct staff in cash security procedures
  • To deal with irregular payments
  • To supervise the maintenance of service equipment
  • To monitor standards of guest facilities and services
  • To control stock and monitor security procedures
  • To assist with menu and wine list creation
  • To supervise functions
Qualifications for cafe supervisor
  • Lift and carry up to 25-50 lbs.(kegs of beer, food trays )
  • High School graduate, formal college education in hospitality, preferred
  • Must have current alcohol awareness certification
  • Microsoft Office proficiency to include Excel, word, outlook and publisher programs, POS system competency, Time Keeping competency
  • Ability to work and stand for extended periods of time (8-12 hours per shift)
  • Previous experience working in food & beverage or a restaurant environment, previous experience working as a barista, preferred
4

Cafe Supervisor Job Description

Job Description Example
Our company is looking to fill the role of cafe supervisor. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for cafe supervisor
  • Supervise table of eight children
  • Supervise and participate with kids during activities
  • Ensures timely preparation and service of quality food products using well planned and cost effective menus
  • Assist management in determining the amounts of food and beverage product on hand and to be ordered by establishing sound PAR Values
  • Ensure that sanitary and HACCP procedures are maintained in assigned areas
  • Inform immediate supervisor of equipment's repair and maintenance needs
  • Maintain the secure and proper storage of food items and alcoholic beverages in the designated storage areas
  • May assist in supervising events in Clyde's and at other locations for campus events where alcoholic beverages are served as needed
  • Will maintain inventory of alcohol and order as needed
  • Will schedule University employees and student employees for shifts in Clyde's
Qualifications for cafe supervisor
  • Flexibility and optimism in order to work in line with business requirements
  • Decision-making skills so as to establish action plans and schedules for meeting departmental priorities
  • Good organizational skills, interpersonal & communication skills
  • Must have work-study as part of your financial aid package
  • Able to work with school aged children
  • Be friendly
5

Cafe Supervisor Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of cafe supervisor. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for cafe supervisor
  • Supervises and ensures that all restaurant opening and closing procedures are carried out in accordance with Café Mix Restaurant Policies and Procedures
  • Is attentive to all guests and ensures that reservations and allocations are adhered to
  • Handles guest complaints promptly, efficiently and follows up accoringly
  • Conducts training meetings or briefing on various aspects of Food and Beverage service and preparation
  • Ensure physical atmosphere and cleanliness of the cafe including tables and side stations
  • Monitor food quality and service level
  • Monitor payroll and revenue
  • Maintain service standards
  • Responsible for daily paperwork including payroll, inventory
  • Assist staff with any problems that may occur
Qualifications for cafe supervisor
  • Provide your own transportation to and from the work site
  • At least 3 years' experience in supervision of a food/ alcohol service establishment
  • Demonstrated in-depth knowledge of food and alcoholic beverage service, presentation, and inventory control
  • Demonstrated understanding of cash handling, credit card processing and reconciliation, and cashiering
  • ServSafe certification will be required within 3 months of hire
  • TIPS Trainer certification within 6 months of hire

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