Business Change Manager Job Description

Business Change Manager Job Description

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Business change manager provides oversight of continued Change education and training for IT teams which will use the IT Change Management process (via documentation and communications).

Business Change Manager Duties & Responsibilities

To write an effective business change manager job description, begin by listing detailed duties, responsibilities and expectations. We have included business change manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Driving the change and delivering the change
Support a coordinated and integrated approach to execution of the BFS strategy including priority elements of communication and change implementation support in context of a BFS communication and change roadmap
Assess the impact the change will have on the business
Assess and classify impacts of the change on stakeholders and stakeholder groups
Manage activities in a change project
Provide project management support for all aspects of a change project, including project planning, estimating, budgeting, resource allocation, financial management and time management
End to end business change management of the firmwide Interest Rate Risk initiative on behalf of CIO & Treasury
Implement the change through all phases from requirement gathering to implementation
Leads communication and change strategy development/support and implementation for overall BFS strategy (integrated BFS point of view)
Partner with other business areas to support communication and change implementation across distribution to ensure an integrated view for BFS

Business Change Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Business Change Manager

List any licenses or certifications required by the position: PMP, ITIL, PROSCI, PMI, PM, V3, ADKAR, BB, GB, ACMP

Education for Business Change Manager

Typically a job would require a certain level of education.

Employers hiring for the business change manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Education, Business, Management, Project Management, Finance, Business/Administration, Communications, Computer Science, Human Resources, Economics

Skills for Business Change Manager

Desired skills for business change manager include:

Process redesign
Which would provide an equivalent background
Any combination of education and experience
Methodologies and tools
Change management principles
Automotive Finance and /
Best practices
Change
Experience of integrating social media in to the customer journey
Identification and plan for change and reinforcement to enable sustained change

Desired experience for business change manager includes:

Demonstrable experience writing project documentation including business requirements / system specifications
Experience of requirements analysis frameworks and modeling methodologies
Intermediate or advanced level in all MS office applications including MS Visio, Powerpoint and Excel
Embedding changes to the Business Operating Model – manage the changes in the Operating model, , staff movements, re-training, accreditation, etc…
Regular Business Communication
Agree business scenarios for UAT

Business Change Manager Examples

1

Business Change Manager Job Description

Job Description Example
Our company is searching for experienced candidates for the position of business change manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for business change manager
  • Leading the business change needed for an effective implementation of the new BMS solution
  • Creating, agreeing and delivering an overall plan for business change across all of the affected Production areas
  • Assisting with definition of the Project Change delivery framework and methodology
  • Providing a central point of contact for all change projects, both internally and with external stakeholders
  • Managing the change prioritisation process to ensure that the prioritisation process is robust, transparent, fit for purpose and always considerate of the wider organisation goals
  • Identifying and managing issues, risks and change control throughout the project lifecycle
  • Driving the full change delivery process from end-to-end (Initiation to Implementation), ensuring focus on the approved scope, timeline, budget and quality expectations
  • Ensuring processes and procedures are in place to support the effective delivery of business change projects
  • Managing any delegated budget associated with the delivery of assigned change projects
  • 6 years experience in delivering change projects or a strong project management background
Qualifications for business change manager
  • Ability to cope under pressure and not cave in
  • High attention to detail in every aspect of work
  • Experienced project management professional with solid technology knowledge, financial sector expertise a plus
  • Experience with regulatory, mandatory or audit projects (banking sector) would be a plus
  • Experience with banking projects (payment and debit cards) would be a plus
  • Good knowledge of financial project budgeting
2

Business Change Manager Job Description

Job Description Example
Our innovative and growing company is hiring for a business change manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for business change manager
  • Leading and managing day-to-day portfolio of projects under the overall innovation, transformation and change strategy for the department
  • Builds support for business change within the health plan and broader organization
  • Support the review and approval of new service requests including impact assessments, prioritization and by participating in the weekly Change Control Board meetings
  • Working with the Initiative Sponsor to ensure that the work of the initiative, including the scope of each project, covers the necessary aspects required to deliver the products or services that will lead to target state benefits
  • Close partnership with stakeholders to set strategy and project direction, identify cost/benefit impact, and agree on project timelines and priorities
  • Assume responsibility for planning, business process re-engineering, workstream coordination, status tracking and steering committee reporting to sr
  • Ensuring that maximum improvements are made in the existing and new business operations as groups of projects deliver their products into operational use
  • Leading the activities associated with benefits realization and ensuring that continued accrual of benefits can be achieved and measured after the initiative has been completed
  • Taking the lead on transition management, ensuring that business as usual is maintained during the transition and the changes are effectively integrated into the business
  • Preparing the affected business areas for the transition to new ways of working
Qualifications for business change manager
  • High level of proficiency in Microsoft Office (An advanced working knowledge of PowerPoint and Excel
  • Optimizing the timing of the release of Project deliverables into the business operations
  • Perform risk analysis and ensure cross-impacts are called out early on
  • Good SME knowledge of banking book products, interest rate risk management with funds transfer pricing as a good plus
  • Exposure to and use of project management methodologies and lifecycle (ability to hold meaningful conversations with PM's, including challenging where necessary)
  • Proficient in using MS Office and Project Management tools such as MS Project
3

Business Change Manager Job Description

Job Description Example
Our growing company is hiring for a business change manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for business change manager
  • Prepare project plans for each project and work with business in pulling together project team from fund accounting, transfer agency etc including actions and risks associated with each change
  • Manage and deliver multiple medium to large business change projects to time, standard, and budget on behalf of the client (O2)
  • Manage team members providing training, coaching and mentoring
  • Manage complex systems process analysis, design, deployment, and user adoption
  • Anticipate and plan for managing process changes
  • Creating and utilizing a Business Process Assessment framework, including benefit analysis and risk assessment
  • Decomposing and rolling up business process components within an RACI model
  • Leveraging understanding of business objectives to identify and validate business process opportunities
  • Strive to build a continuous improvement culture across PCG
  • Serving as a point of contact working with various business areas and shared business functions such as Compliance, Legal
Qualifications for business change manager
  • Certifications, qualification in Project Management (PMP, PRINCE2) will be advantageous
  • Degree-qualified, with minimum seven years of industry experience in the Financial Services industry, preferably in Operations or Technology
  • Knowledge of processes related to Operations and / or the Financial Services industry
  • Bachelors Degree in Organization Management, Science, Technology
  • Strong verbal communications along with experience in preparing clear business cases and memo writing
  • Experience in providing a successful balance delivering short terms wins with progressing improvement towards a long term vision
4

Business Change Manager Job Description

Job Description Example
Our company is growing rapidly and is looking for a business change manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for business change manager
  • Experience working on business wide change projects/programmes
  • Experience in information security / compliance change
  • Prepare the receiving organisation for change with a focus on realising business value and anchoring ownership, for projects in Simplification scope
  • Manage specific business change projects as assigned, identifying resolutions and escalating as appropriate
  • Assess the project change impact
  • Able to take ownership for own career, seeking opportunities for continuous development and improved performance contribution
  • Successful implantation of health plan projects and enhancements
  • Identifies potential issues, project charge, and scope
  • Coordinate the end to end delivery of releases, enhancements to the production environment with local country affiliates
  • Establish effective working relationships with live local country affiliates and work closely with them to deliver the enhanced reporting functionality
Qualifications for business change manager
  • Ability to develop clear process and data maps coupled with activity and time studies
  • Certification in Six-Sigma, International Institute of Business Analysis, Process Management certification or equivalent nice to have
  • Ability to understand business objectives and deliver against objectives through process engineering
  • Ability to adjust working styles appropriate for all levels of the organization and perform all duties in a professional manner
  • Team player committed to the success of the organization is a must
  • Ability to deal with and resolve conflicting competing demands
5

Business Change Manager Job Description

Job Description Example
Our company is looking for a business change manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for business change manager
  • Accountable for chairing the weekly Design Authority Board and developing impact assessments for risk, issues and change against the baseline Business Architecture scope and Benefit cases
  • Accountable for ensuring that the centrally defined Business Change approach and tools are applied appropriately across all projects and programmes
  • Accountable for detailed planning (L1, L2 and L3 plans) and delivery of change activities
  • Accountable for creating and delivering the Business Change Plan
  • Accountable for achieving successful delivery of all business change activities and transition into BAU, including obtaining formal sign-off from business units
  • Defining and executing business readiness assessments to measure whether end users are ready for the change and deliver action plans if necessary
  • Manage project risks, issues, change requests and escalation activities
  • Devise and implement appropriate change management interventions
  • Expert knowledge of internal processes or the ability/willingness to learn them very quickly and be SME for Department
  • Developing, maintaining, and updating the overall Council work plan, and working with relevant Team leads to incorporate their input
Qualifications for business change manager
  • Proficient as a self-starter
  • Clear understanding of project management and business analysis approaches and concepts
  • Strong background and expertise with information management related disciplines, including data management, business intelligence tools, analytics and ETLs
  • Successfulcandidate will have regular telephone communication both with internal groupsand with the Client
  • Make use of appropriate projectplanning tools and techniques Microsoft project, end to end processanalysis, BNY project, planning, tools and techniques
  • 7+ years’ experience service delivery environment with detailed knowledge of project methodologies

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