Change Management / Change Communications Job Description

Change Management / Change Communications Job Description

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Change management / change communications provides framework for change management strategies and plans that maximize employee awareness and minimize resistance to change using best practices and standard industry methodologies;.

Change Management / Change Communications Duties & Responsibilities

To write an effective change management / change communications job description, begin by listing detailed duties, responsibilities and expectations. We have included change management / change communications job description templates that you can modify and use.

Sample responsibilities for this position include:

Create change management strategy, apply a structured methodology, and lead change management activities across multiple functions
Utilizes the Ford 4D Change Management Framework in managing change
Work with project teams to integrate change management (including training development and deployment) activities into overall project plans
Coach managers and supervisors and support them throughout the change management process
Drives the organizational change management and implementation of company programs to ensure the success of the Company
Supports a single major or multiple minor change management programs
Assist with the evolution of GO Change Management and Communications with new technology ideas
Assists with developing and implementing strategies that utilize effective communication to realize sustained change in GDI&A
Assist in applying a structured approach to transition individuals, teams, and organizations from a current state to a desired state in order to achieve improved and sustainable business results
Supports the creation and delivery of communication across the global skill team

Change Management / Change Communications Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Change Management / Change Communications

List any licenses or certifications required by the position: PROSCI, PMP, CIPR, ADKAR, IAPP, ABC, APR, WV

Education for Change Management / Change Communications

Typically a job would require a certain level of education.

Employers hiring for the change management / change communications job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Communications, Business, Management, Journalism, Business/Administration, Marketing, English, Human Resource Management, Education, Communication

Skills for Change Management / Change Communications

Desired skills for change management / change communications include:

Change management principles
Methodologies and tools
Tools
Methodologies
MS Office
PowerPoint
Excel
Change management
Microsoft Office suite
General computer software

Desired experience for change management / change communications includes:

Minimum 10 years of communications experience with proven track record of successfully helping achieve key business outcomes
Familiarity and comfort with social media
3+ years of experience with change and project management
Familiarity with data analytics
Design and conduct readiness assessments, evaluate results, and advise stakeholders on the best course of action
Work with IT business partners on the formulation of particular plans and activities to support project implementation within the business

Change Management / Change Communications Examples

1

Change Management / Change Communications Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of change management / change communications. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for change management / change communications
  • Responsible for development and execution of communications strategy, including development of ongoing communications tools
  • Supporting the Global team activities toward established change management deliverables and milestones
  • Developing relationships with the regions, countries and site affiliates to develop and execute local change management programs to achieve the appropriate level of commitment
  • Oversees the ongoing communications processes for Real Estate, Design, Construction and/or Facilities
  • Support the day-to-day operation of a PMO
  • Participate in the process of conducting an assessment of the current state HR processes, and technology
  • Conduct testing of HR technology, as part of a HR technology implementation
  • Create wide variety of communications (articles, email, posters, newsletters, ) with creativity and grammar accuracy
  • Will draft/write key communication messages for senior leaders and collaborate to ensure adequate message is conveyed
  • Prepare, update, and integrate content and materials for various intranet sites, including MGS, TeamShare, myLearning, and other outlets
Qualifications for change management / change communications
  • Identifies Store Development business needs for communications and brand guardrails and changes to plans as related to overall communications
  • Identifies trends and gaps with existing communications systems and processes
  • US communications planning and management (7 years)
  • Project management experience, including ability to build and lead cross functional teams (5 years)
  • 3 or more years of IT related experience
  • Bachelor's degree in Graphics/Communications
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Change Management / Change Communications Job Description

Job Description Example
Our company is searching for experienced candidates for the position of change management / change communications. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for change management / change communications
  • Participate in change development by identifying needs and opportunities and managing planning response in the areas of behavioral change management
  • Lead communication and change management efforts on transition and transformation as required
  • Working with Finance & IT Communication and the Communication Business Partner for Diagnostics on a common communication plan for One Procurement
  • Developing key messages and presentations to support RPC developing, publishing and maintaining content for various existing communication channels, intranet
  • Support org design implementation, change activities related to initiative roll-outs across disciplines
  • Project and Management – Develop proactive, comprehensive project strategies and plans, to include a structured framework to engage key reviewers and stakeholders, an editorial calendar by audience and aligned with key activities and milestones within the broader project plan, and success metrics, tracking and reporting that deliver business objectives
  • Responsible for creating and implementing communications plan for a comprehensive, enterprise-wide, organizational transformation program
  • Assists with building and maintaining stakeholder relationships as business partnerships
  • Continually reviews stakeholder feedback to identify and communicate current and future program, support service, tool and resource needs of internal and external customers
  • Works with senior executives, direct reports and peers to develop and implement strategies and goals
Qualifications for change management / change communications
  • Minimum 5 years of experience in developing change plans and executing strategic communications that support business objectives
  • Bachelor’s degree in IT or related field (Communications preferred)
  • Strong relationship management and consulting skills which results in proven ability to quickly earn the trust of sponsors and key stakeholders, mobilize and motivate teams
  • 8+ years of employment experience
  • Ability to obtain and maintain a federal government security clearance
  • Experience leading communications activities for organizational IT initiatives
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Change Management / Change Communications Job Description

Job Description Example
Our growing company is looking to fill the role of change management / change communications. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for change management / change communications
  • Create an integrated communication and change management plan
  • Actively seek new business opportunities and build relationships that lead to business development for internal communications and change management opportunities
  • Supporting the identification and management of key stakeholder expectations and relationships
  • Executing the global IRIS communication strategies and acting as key participant in leadership communication activities
  • Evaluate existing communication channels for effectiveness, including print, media, digital/online, and in-person communication vehicles
  • Pursue new business opportunities and work with pursuit teams to conduct research
  • Assist with the creation of comprehensive training materials and supplemental documents, included but not limited to instructor-led training courses, facilitator guides, training videos, quick reference cards, computer based trainings, job aids that assures competency in the new HR processes or systems
  • Manage multiple audiences and stakeholders and expectations in the active execution of change and communication strategies with a high standard of output and hitting critical timelines
  • Manage and provide leadership to functional teams and support project management of the change work stream
  • Build long-term business relationships with key stakeholders (internal organization and external partners) through engagement delivery, networking and services
Qualifications for change management / change communications
  • Familiarity with Service-Oriented Architecture (SOA) and Event Driven Architecture (EDA) philosophies for designing and building software applications
  • Graduate / Degree in Organizational Development/ Business Management / MBA or equivalent experience
  • PMI designation or equivalent work experience (minimum 5 years) in project management or operations management
  • Creation, maintenance and alignment of the IT story to the evolving IT strategy, including a strategic narrative, key message map, talking points and executive-level narratives or presentations
  • Translate complex ideas and messages into audience-specific narrative-style or presentation-style materials that are easily understood across different levels of the organization, including executives, town halls or all associates
  • Sense the needs and develop materials to align department and program leadership with change and communication activities
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Change Management / Change Communications Job Description

Job Description Example
Our company is growing rapidly and is looking for a change management / change communications. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for change management / change communications
  • Establishes the strategy, operational communication approach and master change management program plan for large departmental initiatives and programs
  • Provides oversight for the development of program level impact and stakeholder analysis, governing the communication process and providing the appropriate framework/standards and tools (impact analysis, stakeholder analysis ) to project leaders to prepare them for tollgates and governance meetings - ensuring adherence to the process
  • Own Communications & Change Management (CCM) project plan across all deployments (3 Waves – 26 Markets)
  • Apply global change management and communications solutions, considering country needs and structures, driving process harmonization and ensure proper decision processes with key business stakeholders are maintained
  • Communicate key changes and updates with the E2E project to the Merchandise Planning & Inventory Management teams globally key stakeholder groups through newsletters, updates
  • Actively manage Merchandise Planning & Inventory Management internal website to ensure relevant and applicable content is available
  • Actively engage in the development and education of the team relating to best practices in managing change
  • Integration planningto inform prioritization to Global of integration efforts within the APAC Continent
  • Manage ad-hoc Asia Pacific S&M Integration initiativessuch as Owner meetings, deployment modifications and other Integration initiatives
  • Marketing initiative planning, tracking and budgetingto plan and track individual brand and marketing initiatives
Qualifications for change management / change communications
  • Establish process governance for IT communications and institutionalize use of the change management framework toolset for IT
  • Partner with the Enterprise Program Management Office (EPMO) to provide the framework, toolsets and processes for projects and programs to utilize in the definition of effective engagement models and execute on-target communications to the right audiences
  • Develop metrics to measure the effectiveness of change management and communications within the IT organization
  • Create IT’s annual Change and Communications roadmap and execute projects to plan
  • Act as the project manager/lead to support efforts related to communication strategies
  • Develop new, imaginative and technology-embracing ways to communicate the value of IT offerings across our stakeholder groups
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Change Management / Change Communications Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of change management / change communications. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for change management / change communications
  • Performs other reasonable duties as assigned by Senior Director, BMSC Planning & Services
  • Continuously innovate internal communications strategies, programs and activities
  • Provide communications counsel and establish credibility in the role of advisor to leadership and program/initiative teams across all clients
  • Manage and develop budget, program/project and resource plans to enable achievement of objectives
  • Ad hoc requests and tasks as assigned
  • Manage the compilation of weekly and monthly recruiting headcount reports to ensure the communications distribution list is relevant and up to date
  • Project manage the strategy for the redesign of the recruiting pages on insideHR, especially focused on coordinating the refresh of outdated content and materials
  • Assist in the creation of communications for various initiatives including but not limited to recurring and ad-hoc updates, reminders and training save-the-dates
  • Assist in the oversight of the Global Recruiting communications calendar, ensuring communications are delivered appropriately and efficiently
  • Support the execution of the bi-annual Global Recruiting town hall including the set up of communication lines, telepresence locations and communicating with on-site leaders and event coordinators
Qualifications for change management / change communications
  • Develop strong working relationships across the extended IT leadership team to gain a complete understanding of key activities, glean key priorities and identify any communications gaps to be addressed
  • The role requires excellent organizational skills, project management and a strong understanding of how to manage change within a global culture
  • Leadership skills to manage team and oversee projects
  • High degree of business strategy and IT knowledge
  • Must have at least 10 years of experience in executive communications support
  • Program / Project Management, including Change and Communications Planning

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