Analyst, Change Management Job Description
Analyst, change management
provides project, change, and business support of Information Management systems, especially operational data stores, data warehouses, and data marts.
Analyst, Change Management Duties & Responsibilities
To write an effective analyst, change management job description, begin by listing detailed duties, responsibilities and expectations. We have included analyst, change management job description templates that you can modify and use.
Sample responsibilities for this position include:
Preparing Change Management communications
Manage operational structure and related groups to ensure the tool is optimized to support each team's change management roles and reporting needs
Present process improvement ideas to Change management and participates in development of requirements and testing of tool enhancements
Facilitate change requests through the change process and keep the change management system up to date
Act as subject matter expert for the JPMIS Change Management Processes and best practices
Administer the Change Management tool
Performing sample review of Minor and Low rated Change tickets
Supporting reporting and follow-up activities to ensure process compliance
Evaluate change success, focusing on the evaluation of incidents potentially caused by change, validating the relationship
Evaluate changes that are potentially unauthorized
Analyst, Change Management Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Analyst, Change Management
List any licenses or certifications required by the position: ITIL, SAFE, CSM, PMP, ACMP, PROSCI, CFE, CAMS, CCMP, PMI
Education for Analyst, Change Management
Typically a job would require a certain level of education.
Employers hiring for the analyst, change management job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Business, Education, Management, Computer Science, Business/Administration, Engineering, Communications, Information Technology, Finance, Information Systems
Skills for Analyst, Change Management
Desired skills for analyst, change management include:
Client Due Diligence will be advantageous
Reference Data/Static Data Maintenance
Change management
Configuration management
Project management principles and methodologies
Project management in aircraft
Associated systems
Excel
SVB’s bank operations and products
Aircraft systems and interiors
Desired experience for analyst, change management includes:
Software development and/or systems integration
Networking, mainframes, Windows and Unix servers, standard operating systems, and personal computer applications
Manage approval subscriptions and rules to ensure every organization is properly engaged as an approver for their configuration items
Work with Requesters, Implementers, and Approvers to ensure the change process is understood and followed
Work with AD and infrastructure stakeholders to execute thorough post-change testing practices
Develop and maintain change-related incident metrics, trending, and improvement programs, including training for submitters and approvers
Analyst, Change Management Examples
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Analyst, Change Management Job Description
Job Description Example
Our company is searching for experienced candidates for the position of analyst, change management. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for analyst, change management
- Coordinate the submission of all change request action plan deliverables for submission to the Change Management and Sponsor meeting agenda
- Participate in various firm-wide implementations of finance related tools and take charge on the change management responsibilities for the team
- Assist the team on MS Excel and other operating tools
- Individual will responsible for supporting all aspects of Organizational Change Management including strategic communications, end user training, and stakeholder management in support of a system implementation that impacts 50,000 customers and 500 employees
- Understand and adhere to the process and procedures defined by Change Management and Rogers
- Track and schedule changes to minimize collisions of planned activities and required resources
- Be an active and visible coach to executive leaders who are change sponsors
- Ensure that the total impact of the change has been reviewed and all necessary actions are in place
- Understand the overall benefits and dis-benefits of individual changes and the combined effect of all changes
- Support Firm Wide change initiatives
Qualifications for analyst, change management
- 5-7+ years in Technology Infrastructure Engineering within a large enterprise level environment
- Strong overall knowledge of technology businesses and best practices, ITIL preferred
- Knowledge of Change and Problem Management tools
- ITIL Foundation V2 or V3 desirable
- Experience of utilizing tools such as QC for documentation of requirements, test plans, scripts, defects linking requirements to tests and defects
- Knowledge and practical experience with service management tools
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Analyst, Change Management Job Description
Job Description Example
Our company is growing rapidly and is looking for an analyst, change management. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for analyst, change management
- Drive continuous improvement in the change management arena
- Assess the change, determine the impacts, and based on impact assist the Change Management Manager to design a strategy to support the organization through the change, execute the strategy, and measure its effectiveness based on a change adoption model
- The Change Management Analyst utilizes discretion and independent judgment to read, interpret, and draw accurate conclusions from financial and numerical material
- Conducting structured gathering, research and analysis of developing and evaluating procedures, controls, user requirements and functional specifications to identify gaps between current state and future state
- Creating business requirement documents (BRD’s) into use cases/functional specifications for customization
- Requirements gathering, functional requirements, user stories and documentating business/data/application/technology architectures, requirements and business rules
- Business process models/design, logical data models, standards and guidance
- Documenting and explaining problems and works to resolve software defects, whilst ensuring technical compatability and end user satisfaction
- Conducting market/client research and industry analysis of requirements
- Producing high-quality verbal and written consulting deliverables (including proposals, customer presentations, consulting reports) to effectively communicate project findings
Qualifications for analyst, change management
- Ability to influence, develop and motivate self and others
- Unassailability in making the right decisions for the firm
- Experience participating in large scale cross functional projects, and leading smaller cross-functional projects
- Deep knowledge of value chain mapping and business process design
- Strong background in application support (supporting multiple applications) & configuration required
- Strong meeting collaboration skills
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Analyst, Change Management Job Description
Job Description Example
Our company is growing rapidly and is looking to fill the role of analyst, change management. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for analyst, change management
- Lead and support tasks and portions of the project scope on engagements related but not limited to HR Service Delivery, Learning & Development, Communications, Change Management, and Compensation and Reward programs
- Change management, including develop interview protocols and conduct client interviews
- Help develop and execute the roadmap for UA’s change management process
- Carry out regular Change Management audit control checks
- Identify key risks, issues, process gaps and provide mitigation strategies
- Inspire Confidence by being the Change SME
- Works with infrastructure and application change owners to ensure all requests for change are executed according to defined policy and process so that change is introduced with minimal disruption to the business and meets internal, federal and third party audit requirements
- Establishes quantitative measurements and techniques for change activity utilizing problem solving techniques with a practical and analytical approach
- Provides assistance in the coordination and control efforts of extremely large and complex global projects and initiatives
- Engaging with project and platform teams to build a comprehensive change Forward Plan, assessing risk profile and avoiding potential change conflicts, providing support to change community, and resolving change related issues
Qualifications for analyst, change management
- IT – Technical Aptitude to understand the system solutions being recommended
- Ability to creatively source, and work with, large volumes of financial and non-financial data
- 2-4 years of experience in financial planning and analysis (e.g., CFO, Business Management, Product control, HR Reporting ) and/or Program Management or ‘Strategy & Execution’ roles
- Provide Relationship Management team with relevant information to support invoicing
- End to end management of projects following NT Project Standards
- Plans project activities, tasks, and deliverables including the scope, scheduling, budgeting, and the co-ordination of tasks &resources
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Analyst, Change Management Job Description
Job Description Example
Our company is hiring for an analyst, change management. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for analyst, change management
- Supports Change Management reporting (KPIs and customer SLAs)
- The IT Incident and Change Management Analyst will operate the SIAM framework to support the delivery of integrated services to the client
- The role will work across service provider towers (internal and external) to ensure process compliance and measure the effectiveness of the practices (such as Incident, Problem and Change Management) established by the SIAM function
- Ensure effective end to end operation of the core ITSM processes (including incident management, change management)
- Plan and contribute to the execution of all change management for each project while partnering with Corporate Communications and Human Resources to develop and successfully execute tactics within change, communications, and training plans
- Review of all Change tickets for Production and Non-Production environments for clarity and completeness
- Maintain and publish the Forward Schedule of Change calendar
- Identify and highlight opportunities for continual process improvement
- Provide reports for senior Stakeholders and external customers
- Chair regular meetings
Qualifications for analyst, change management
- Bachelor Degree or equivalent experience of 10+ years in operations / supply chain or support function progressive experience
- Understand deployment requirements
- Must be able to develop content in consistent logical format - develop the story
- Ability to identify concerns, assess gaps, escalate issues and recommend an optimal approach
- Excellent interpersonal and communication skills, both written and verbal, including comfort facilitating meetings and interacting with a broad range of audiences including executives
- Familiarity with HFC systems, IP, CDV (VOIP), PSTN architectures
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Analyst, Change Management Job Description
Job Description Example
Our company is growing rapidly and is looking to fill the role of analyst, change management. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for analyst, change management
- Act as Subject Matter Expert to all change management working groups for proposed change requests
- Identify opportunities for self-service reporting
- Maintain reporting documentations in the form of solutions, data dictionary and reporting standards
- Produce weekly metrics/dashboards on the overall health of the program and risk assessment areas
- Analyze data requests from the business, gather requirements and define specifications for reporting
- Ensure all contractual obligations are met by stakeholders in regards to the established ITSM processes
- Monitor process performance metrics and Key Performance Indicators (KPIs)
- Facilitate operational and management meetings with cross-supplier teams
- Define the CM process to handle all requested changes, including handling issues and unexpected events
- Assist in defining the chronological order in which the change request activities should be executed
Qualifications for analyst, change management
- Experience with Remedy TTS is a plus
- Good accounting acumen to be able to conceptualize the analysis that is required from him/her
- Shows initiative and drive for excellence
- Anticipates next steps and suggests meaningful alternatives where appropriate
- Raises tough issues directly and decisively for discussion and action
- Seeks best practices adherence at all times