Aftermarket Sales Job Description

Aftermarket Sales Job Description

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Aftermarket sales provides strong technical advice, establishing yourself as the “go to” aftermarket person in our industry in the SE Qld region.

Aftermarket Sales Duties & Responsibilities

To write an effective aftermarket sales job description, begin by listing detailed duties, responsibilities and expectations. We have included aftermarket sales job description templates that you can modify and use.

Sample responsibilities for this position include:

Follow up with customers to ensure the timely placement of contracts and orders
Ensure all renewal offers go out in advance of renewal date to ensure all contracts are in place by the renewal anniversary
Establish and execute effective AFM sales strategies and programs aimed at driving customer satisfaction, sales growth, product service, optimizing distribution channels, pricing, and personnel development programs (including training, representative/customer meetings, marketing campaigns)
Ensure timely and effective mitigation strategies to address assessed risk profiles with respect to cost and revenue
Support negotiations according to company guidelines
Identifiy, research, and contact prospective customers and build positive relationships that will generate future sales and repeat business
Respond to customer concerns about the company and its products
Accountable for ensuring orders are entered into the ERP system and/or other support databases
Work closely with Sales Director, Regional Sales Managers and CBT in developing specific sales campaigns custom-tailored solutions for operators, Dealers and Channel Partners
Provide input in to the Service strategy for APAC with the aim of delivering revenue and EBITA growth year on year

Aftermarket Sales Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Aftermarket Sales

List any licenses or certifications required by the position: DOT, SAP, CMVP

Education for Aftermarket Sales

Typically a job would require a certain level of education.

Employers hiring for the aftermarket sales job most commonly would prefer for their future employee to have a relevant degree such as High School and Bachelor's Degree in General Education, Business, Marketing, Engineering, Business/Management, Technical, Entrepreneurship, Education, Business/Administration, MBA

Skills for Aftermarket Sales

Desired skills for aftermarket sales include:

Pricing
Automotive aftermarket industry
While contributing to the team effort
Various R&O programs offered to Airlines
Aerospace industry desired
Agriculture and Turf industry
Applications
Commercial principles
Contracts
Control schematics

Desired experience for aftermarket sales includes:

Develop PSA packages that deliver value to our customers while maximising revenue from the contract
Prepare quotations for the customer including all appropriate research to ensure we can explain the value of the PSA
Maintain records of all customers, their PSA status and PSA inclusions
Support the sale of large spare parts, recovery and upgrade packages to maximise the APAC service revenue
Monitoring and reporting key business metrics and information for the PSA element of the Aftermarket value stream will be a key requirement of the position and includes
Sales experience within an industrial market

Aftermarket Sales Examples

1

Aftermarket Sales Job Description

Job Description Example
Our company is looking for an aftermarket sales. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for aftermarket sales
  • Work closely with our existing distributors across the territory helping them expand their sales in the auto aftermarket
  • Collect comprehensive competitive intel helping the business understand the competitive forces in the market driving price and share optimization
  • Builds relationships with customers and maintains constant contact
  • Coordinates prototypes orders/collections
  • Customer change system management
  • Account Manager support for production releases and request for quote information
  • Provides input in the development of annual budget and sales forecasts
  • Prepares reports in market trends, consumer habits and competitive activities
  • Customer event planning
  • Build relationships with customers and maintains constant contact
Qualifications for aftermarket sales
  • Experience in delivering customer excellence
  • Proven track record in identifying new business opportunities and growing revenue and profitability within an industrial aftermarket or service business
  • Attention to detail and superior work accuracy
  • Provide technical and commercial support to distributors, final customers and sales representatives
  • Visit all customers in Brazil
  • Conduct technical and commercial lectures to all companies in the distribution channel
2

Aftermarket Sales Job Description

Job Description Example
Our company is looking for an aftermarket sales. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for aftermarket sales
  • Create sales tracking reports
  • Maintain active customers and prospect new customers
  • Provide technical support to the manufacturing, assurance and logistics departments
  • Manage distributor accounts
  • Manage Service Centers Activities
  • Collaborate with HR and Growth Center to develop and implement on-going technical training on new products, product changes, and/or updated policies/procedures training/certification programs for new hires
  • Lead all activities for Wedeco UV, which is a comprehensive, proactive, and integrated portfolio of Aftermarket services that provides customers with solutions to achieve the lowest cost of equipment ownership
  • This role will take a targeted approach to leverage penetration into all Aftermarket UV opportunities across the defined region
  • Proactively pursue UV business through the execution of system health checks (condition audits) within the Wedeco UV municipal installed base
  • Manage and conduct ride alongs and health checks with the Wedeco representative network for securing orders regarding retrofits of pull through equipment opportunities to replace Wedeco UV and competitor systems, parts replacement, service opportunities (preventative maintenance agreements, energy audits, operator training, system optimization, ), and sales of advance process controls (APC) equipment
Qualifications for aftermarket sales
  • Bachelor’s Degree from an accredited institution preferred or 10 years of Aerospace experience can offset the Bachelor’s Degree
  • Automotive Aftermarket Sales experience preferred
  • Possess a Bachelor’s Degree Business Administration, Marketing or other related field
  • Minimum of 3 – 5 years sales experience with key accounts
  • Private Pilot’s license, A&P license, or previous aerospace experience is desirable
  • Technical knowledge of aircraft is a plus
3

Aftermarket Sales Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of aftermarket sales. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for aftermarket sales
  • Lead effort to derive strategy to attack competitor UV installations across defined territory
  • Conduct field training of sales representatives and service technicians regarding the Wedeco UV processes for health checks conducting ongoing competency training
  • Promote new products and services to increase Aftermarket sales revenue, aggressive solicitation of orders, customer inquiry, and quote follow-up, all while optimizing growth
  • Collaborate and indirectly manage customer facing activities (requests, complaints, ) with the respective sales management teams
  • Maintain and leverage the Wedeco UV databases and develop communication plans for mapping specific site customer needs and requirements
  • Perform on-site start-up service for specified UV products
  • Provide installation assistance for UV products to contractors, customers and OEM’s
  • Perform on-site repairs with the aid of the “Shop-On-Wheels” or other mobile service vehicles and equipment, as assigned
  • Troubleshoot units and components of various systems employing UV products
  • Disseminate service information and provide informal/hands-on training at customer’s locations
Qualifications for aftermarket sales
  • 8+ years of work experience required including experience in aftermarket sales and/or service
  • Record, collect and report on service and technical repairs problems
  • Maintain service vehicle, tools and equipment provided for the execution and delivery of service products in an operational and clean condition
  • Operate in safe manner consistent with federal, state, corporate and local guidelines for the tasks assigned
  • Maintain pertinent records as required for the operation of the vehicle and the execution of the duties assigned to a described service product
  • Assist in product warranty determination
4

Aftermarket Sales Job Description

Job Description Example
Our company is growing rapidly and is hiring for an aftermarket sales. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for aftermarket sales
  • At least three years of experience processing quotes and quotation orders for customers
  • At least three years of working experience with MS Office products (Outlook, Word & Excel)
  • At least three years of experience working with ERP system such as Visibility
  • At least one year of working experience reviewing technical drawings
  • At least one year of working experience utilizing Customer Relationship Management tools like Sales Force
  • Develop strategies and tactics supporting the sales and distribution of the Aftermarket branded car audio product lines for the Americas
  • Provide support to the sales team, sales representatives and customers
  • Use knowledge of the car audio market, dealer network and internal systems to meet and exceed customer requirements
  • Identify and resolve operational problems in the field and take action using company guidelines
  • Sales strategy development, implementation and delivery for the Central Region in all target markets
Qualifications for aftermarket sales
  • Five+ years of commercial sales, field service, business development, and/or related experience in the Industrial, Water, or Wastewater industries
  • Superior customer service, interpersonal, and presentation skills is a must
  • Must be able to obtain DOT certification if assigned a mobile service vehicle
  • Thorough understanding of systems troubleshooting and the benefits of establishing solid service practices for the company and the customer
  • Treatment and/or rotating equipment experience is strongly preferred
  • Must possess the ability to professionally conduct technical writing that would be included in customer reports presented to the end-user and/or engineering communities
5

Aftermarket Sales Job Description

Job Description Example
Our growing company is looking to fill the role of aftermarket sales. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for aftermarket sales
  • The role should have a proven track record in sales and also be capable of directing all phases of marketing
  • This person will be responsible to develop and maintain a 5 year business plan
  • This person will be responsible for hiring sales people, training them, assigning their territories, setting their quotas and monitoring their activities
  • In addition This person will set their compensation levels, determine commission and bonus structures and be responsible for staff motivation
  • The candidate will direct all phases of marketing from initial research, marketplace analysis and planning, brand development, advertising, PR, social media and promotions
  • This person will be capable to work with in-house staff or contractors to help develop any advertising, promotions, social media and public relations activities necessary this includes developing sales materials such as sell sheets, brochures, catalogs and order forms
  • Penetrates military fleet account base at all levels and develops strong relationships for opportunities for technical sales and support
  • Develops and incorporates a solid strategy for the aftermarket to maximize service and support to the customer base
  • Devises channel management strategies and manages chosen channel partners
  • Assists with developing an internal infrastructure that supports our business in the aftermarket
Qualifications for aftermarket sales
  • Proficient in Microsoft Word, PowerPoint and Excel, along with databases including Customer Relationship Management (CRM) platforms and/or Microsoft Access
  • The ability to program PLCs, VFDs and other electronic components used in the motor controls industries
  • Knowledge of ultraviolet and ozone water treatment equipment (a plus)
  • No company relocation assistance will be provided
  • Bachelor’s Degree in engineering from an accredited institute
  • Minimum of seven (7) years of sales, marketing, or product management experience

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