Account Lead Job Description

Account Lead Job Description

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Account lead provides product and service application information to assist product centers and service business line in product development and service improvement.

Account Lead Duties & Responsibilities

To write an effective account lead job description, begin by listing detailed duties, responsibilities and expectations. We have included account lead job description templates that you can modify and use.

Sample responsibilities for this position include:

Provides supervision of Account Managers overseeing direct marketing campaigns
Collaborates with Managing Director on performance management, talent acquisition, mentoring/coaching, process improvement and problem resolution for Account Managers
Monitors billability/productivity of the Account Managers and coordinates with the Managing Director to ensure performance targets are met
Promotes refinement of account/project management process where needed and collaborates with Managing Director to ensure processes are documented and shared
Plans, attends and participates in weekly Account Management meetings
Develops direct marketing best practice subject matter expertise, staying current on industry trends and disseminating that information to direct reports
Manages direct marketing campaigns as necessary
Manages supplier relationships where necessary as related to the work of assigned team
Verify that all service requests are within scope of the DOU and do not exceed any agreed upon thresholds
Review, remediate and address design and solution gaps, both in transition/transformation, in steady-state

Account Lead Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Account Lead

List any licenses or certifications required by the position: PMP, ITIL, APICS, CCNA, TPE, CEM, CCNET, DMP, AMAG, CISSP

Education for Account Lead

Typically a job would require a certain level of education.

Employers hiring for the account lead job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Education, Business, Marketing, Business/Administration, Management, Information Technology, Engineering, Pharmacy, Medicine, MBA

Skills for Account Lead

Desired skills for account lead include:

Leukemia & Lymphoma Society mission and its programs to address them
AT&T Products/Telecommunications
AT&T Portfolio:
LANs
Supporting hardware and software
WANs
Organizations entire product/service line
Entire product/service line
Order to find and close opportunities
Product Line

Desired experience for account lead includes:

Manage and execute to an annual Coast Guard (CG) strategic plan
Develop a robust pipeline and lead capture and proposal activities on multiple concurrent opportunities
Manage the CG contract portfolio and play a significant role in the identification, selection, and staffing of personnel
Maintains highest professional standards, builds trust and gains respect and provides superior Client service through listening to Clients, anticipating their needs, delivering their value they expect and supporting their long-term success
Builds shapes and communicates the firm’s values and culture and creates a climate in which people want to do their best
Must be able to adequately perform required job functions

Account Lead Examples

1

Account Lead Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of account lead. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for account lead
  • Ensure that alignment is achieved with Markets regarding the the value to deliver
  • Manage and execute to an annual Joint Combatant Command (JCC) strategic plan
  • Manage the JCC contract portfolio and play a significant role in the identification, selection, and staffing of personnel
  • Advances the firm’s diversity and inclusion priorities by focusing on talent moves, hiring, rotation and promotion Achieve Financial Results
  • Follow the 4 week training schedule established for merchandising team with new hires
  • Handle majority of swing merchandising needs
  • Train all merchandisers on best practices and help them grow
  • Brief the frontline employees on scheduling and meetings
  • Responsible for an area equal to 3 normal Merchandising routes
  • Serve as a thought leader and strategic resource to align marketing strategies with communication goals and to provide additional strategic support and perspective on geo projects
Qualifications for account lead
  • Knowledge of the Backup and Recovery technologies and concepts are a plus
  • CISCO server skills a plus
  • Personal vehicle for use on route
  • Administer everyday activities as HQ creative liaison to geography teams (with our global agencies of record) perform analysis and prepare strategies and promotional plans
  • Develop process and work closely with their creative leads to make sure creative is developed on strategy, time and on budget
  • Gain a complete understanding on how the regions will use HQ lead assets
2

Account Lead Job Description

Job Description Example
Our innovative and growing company is hiring for an account lead. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for account lead
  • Develop and execute project specific plans
  • Responsible for performance management reporting capabilities
  • Demonstrate a full understanding of the Revestive market and environment, commercial strategies the sales and the marketing plan
  • Prospect and develop new business opportunities through cold calling and networking
  • Manage account list to service digital media campaigns on behalf of interactive agencies/clients across online publishers
  • Exceed established revenue goals
  • Research opportunities thoroughly and proactively, identifying an advertisers needs while working with Media Operations & Strategy to propose efficient solutions
  • Establish strong relationships with advertising agency and in-house client personnel, including all decision-makers and key influencers from junior media planners to top management
  • Work with Media Strategist(s) to present supporting research for media strategies and publisher recommendations
  • Respond to campaign reporting results and recommend optimizations in conjunction with Media Strategists
Qualifications for account lead
  • Flexible, proactive, highly motivated and above all able to manage projects independently and in a pragmatically results oriented manner
  • Project management skills, inventory and collection of relevant data, define strategies tactics and tools define and prioritize key drivers for the business and execute plans / projects accordingly
  • Minimum of 5 years of healthcare sales experience, with at least 1-2 years’ experience of managing large hospital accounts and solutions selling/tender management
  • Minimum of 7 years of experience with designing F&A processes (P2P, R2R, O2C)
  • 7+ years of experience in digital advertising sales/strategic account management, marketing consulting, and/or advertising technology
  • A High School diploma or GED equivalent is required for this position
3

Account Lead Job Description

Job Description Example
Our company is growing rapidly and is hiring for an account lead. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for account lead
  • Fosters and manages overall relationship with clients ensuring retention of large market book of business and high satisfaction
  • Independently reviews policy and determines appropriate coverage
  • Provides mentoring to staff to support immediate supervisor
  • Maintaining a keen sense of marketplace intelligence of trends and competition in order to provide market leading perspectives, emerging trends, tools and techniques that can be effectively utilized to develop and promote business
  • Tracking and communicating progress against Sales goals and targets
  • Communicating with customers via phone, teleconference, e-mail, related to proposed solutions/sales
  • Advising customers on suitability
  • Previous sales / sales management experience of 5 years recent
  • Provide direction, instruction and guidance to individual Marketing teams
  • Liaise withclient single point of contact (SPOC) directly, building a strong working relationship to ensure the individual client requirements are met
Qualifications for account lead
  • Candidate must possess excellent communications skills, both written and verbal, and have a strong executive presence
  • Experience in applying analytic solutions to maximize return
  • Understand the fundamentals of the outsourcing business and the real estate industry
  • Knows how to navigate the organization to identify experts in our products and services
  • Assess structure and scalability potential to maximize team efficiency and effectiveness
  • Design and implement incentive structure to promote a strong team performance
4

Account Lead Job Description

Job Description Example
Our company is growing rapidly and is looking for an account lead. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for account lead
  • Compile and submitreports on team progress and tasks completed, providing input to wider MSS dashboard reporting and leadership status updates
  • Monitor team participation levelsand respond appropriately to positive or negative activity amongst the team
  • Process requirements for additional training for team members where necessary
  • Motivate team members, providing guidance and support where required
  • Upload documentsonto relevant portals / knowledge share systems and management of workflow tools
  • Play a significant role inrecruitment and team member on-boarding activities
  • Ensure that alignment is achieved with Markets regarding the value to deliver
  • Review and assessment of all available documentation to confirm scope, timeline and both start-up and on-going delivery resources requirements
  • Review and understanding of the scope within the contract, and any Service Level Agreements, which may include penalties
  • Determination of the eventual gap(s) between customer expectations, signed contract and Account Business Operations storyboard
Qualifications for account lead
  • Take ownership over the budget for all account related initiatives
  • Take ownership over the CRM process and monitor account manager performance on a team and individual level
  • Liaise with the marketing and BI teams to gather needed data for the roll out of account management initiatives
  • Potential for relocation to client account location
  • With the assistance of support resources, identifies sales opportunities solutions for customers
  • Demonstrates and maintains complete extensive knowledge of the organizations entire product and service line
5

Account Lead Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of account lead. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for account lead
  • Creation, Review and Approval of Account Business Operations program transition and transformation plans
  • Alignment of Account Business Operations transition and transformation plans with specific contract requirements and to other affected organizations
  • End to end responsibility for the delivery of Account Business Operations start-up programs
  • Management of customer interface, internal and external stakeholders and of project team(s)
  • Approximately 30% business travel is to be expected
  • Designs and implements systems for quality management and continuous improvement of products or solutions for a customer segment or business unit
  • Consults with business leaders to identify relevant internal, client and external quality standards and measurements for the assigned area
  • Communicates data and issue analysis to stakeholders
  • Understand the latest technology trends and the innovative solutions that other organisations in the same domain have adopted
  • Conduct innovation workshops with customers to identify their business problems
Qualifications for account lead
  • Assists management in devising direct sales plans and strategies
  • Develops strategic initiatives to grow and retain the revenue stream of assigned complex accounts while ensuring customer satisfaction
  • Supports the sales team through coaching or mentoring
  • Act as team lead when presenting products/services to existing or prospective customers
  • Establishes and maintains influential relationships at all levels
  • Works on highly complex projects with considerable latitude

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