Customer Care Rep Cover Letter

Please consider me for the customer care rep opportunity. I am including my resume that lists my qualifications and experience.

In the previous role, I was responsible for efficient customer service by promptly and courteously responding to all inbound inquiries regarding Personal Insurance claims.

My experience is an excellent fit for the list of requirements in this job:

• Excellent interpersonal skills to effectively work with a diverse staff, customers and interface with other departments
• Team player who supports and demonstrates a strong work ethic while maintaining a positive attitude and strive to be a role model at all times
• Open to and participates in recurrent training as development opportunities
• Promotes safety, emergency procedures and downtime programs
• Thorough knowledge of construction methods and Company and government standards
• May encounter electrical, dust, poor ventilation, dangerous machinery, moving objects, and toxic conditions
• Experience in the apparel industry, specifically outdoor trail running is preferred
• Articulate communication skills and a clear speaking voice

I would like to submit my application for the customer care rep opening. Please accept this letter and the attached resume.

In the previous role, I was responsible for support for a wide variety of business insurance products and services.

My experience is an excellent fit for the list of requirements in this job:

• Personally accountable and welcomes responsibility
• Self-motivated to achieve and exceed targeted goals (metric driven)
• Basic knowledge of products, services, problem resolution practices and procedures, applicable regulations, systems and procedures
• Proficient keyboard and computer skills, especially Microsoft Office applications
• Organized, detailed and strong multi-taking skills
• Complete working knowledge of CMC product offerings
• APLUS system knowledge & order entry experience preferred
• Be able to make sound customer oriented decisions in a fast-paced environment

In response to your job posting for customer care rep, I am including this letter and my resume for your review.

In my previous role, I was responsible for assistance with the development of subcontracts and vendor agreements for research collaborations between the UPMC Insurance Services Division and external entities.

Please consider my experience and qualifications for this position:

• Work in partnership with other internal service/repair-related departments to resolve customer issues
• Good computer and documenting skills
• Establish a rapport quickly with customers and co-workers
• Strong propensity to multi-task and be extremely detail oriented
• Motivated, results oriented and persistent individual
• Advanced phone and written communication skills
• Requires flexibility to work evenings, weekends, holidays, overtime and changes in shift depending on the needs of the business
• Gather data & analyze information for customer quotes, order entry & order status follow up

I am excited to be applying for the position of customer care rep. Please accept this letter and the attached resume as my interest in this position.

Previously, I was responsible for input to management obtained from various insurance companies, outside agencies and patients regarding reimbursement and customer service related issues.

Please consider my qualifications and experience:

• Proficient verbal and written French language
• PC/Keyboard proficiency
• Excellent communication skills, verbal listening skills
• Available to work a flexible schedule including evenings (overtime and weekends as needed)
• Computer skills (Microsoft Office suite, SAP CRM)
• Excellent written communication and keyboarding skills
• May develop resource planning and supervisory skills
• Seasoned general business or industry experience

In response to your job posting for customer care rep, I am including this letter and my resume for your review.

In my previous role, I was responsible for requested records and documentation to insurance companies in order to process claims efficiently.

Please consider my experience and qualifications for this position:

• Proper lifting technique
• Strong familiarity with AS400-based ERP systems with emphasis on report generation
• Understanding of retirement, life, and annuity investment products
• Valid driver's license with clear Motor Vehicle Record
• Work flexible shifts including days, nights, weekends and holidays
• Sales & Shipment of goods/products
• Working knowledge of MS Office Package, including Excel and Word programs
• Able to set and manage multiple priorities and make decisions in a dynamic work environment