Supervisor Pharmacy Resume Samples

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A Kemmer

Althea

Kemmer

73736 Mavis Lock

Houston

+1 (555) 709 7267

73736 Mavis Lock

Houston

Phone

p +1 (555) 709 7267

Experience Experience

New York, NY

Supervisor Pharmacy Ops

New York, NY

Gutmann Group

New York, NY

Supervisor Pharmacy Ops

Participate in continuous quality improvement activities to improve pharmaceutical care
Work with peers / staff from other facilities to create, modify and ensure standardized procedures
Provide pharmacotherapy education to team members
Other duties and projects as assigned by management
Maintain clinical activity in the management of patients, and function as part of the assigned care team when assigned
Work with the DOP / GM and other pharmacists to promote an efficient and team-friendly environment
Oversee, manage and coordinate the pharmacy operations for home infusion care

Houston, TX

Supervisor Pharmacy Operations

Houston, TX

Erdman LLC

Houston, TX

Supervisor Pharmacy Operations

Performs or assists subordinates in performing duties and resolving problems
Prioritizes and coordinates work, provides leadership to and reviews the work of assigned staff
Implement projects as assigned by the Manager/Assistant Director
Meet with the Prior Authorization Management team weekly to report on clinical call center performance and personnel issues
Works to optimize standardized procedures and improve efficiency of subordinates
Works with peers / staff from other facilities to create, modify and ensure standardized procedures
Conduct phone monitoring and provide constructive feedback based on observations

present

Boston, MA

Supervisor, Pharmacy Operations

Boston, MA

Herman and Sons

present

Boston, MA

Supervisor, Pharmacy Operations

present

Provide inspirational leadership and guidance to the team through feedback, performance management and development conversations
Position will have a core shift fall between the working hours of Monday - Friday between 8:00 am - 8:00 pm OR Tuesday - Friday 8:00 am - 8:00 pm and Saturday from 6:00 am - 2:30 pm
Assist in the preparation and deliver performance reviews in conjunction with the Prior Authorization Manager
Manage attendance, schedule adherence, off - phone activities, quality and other dimensions of a team member's performance to identify and coach areas of opportunity
Work collaboratively with the Prior Authorization Manager(s), business segments, Work Force Management (WFM), and other PA Supervisors in all aspects of clinical operations including performance management, process improvement, disciplinary actions, hiring decisions and budgetary consultation and workflow management
Represent management, in the absence of the Manager, at meetings regarding client issues and on issues dealing with enforcement of company policies and procedures, and the security and protection of company assets
Position will have a core shift fall between the working hours of Monday - Friday 8:00 am - 8:00 pm and an occasional Saturday from 6:00 am - 2:30 pm on a rotational basis

Education Education

Bachelor’s Degree in Pharmacy

Johnson & Wales University

Bachelor’s Degree in Pharmacy

Skills Skills

Maintain confidentiality and comply with Health Insurance Portability and Accountability Act (HIPAA)
Detail oriented with excellent organizational skills
Ability to establish and maintain positive and effective work relationships with coworkers, clients, members, providers and customers
Ability to work in a complex and fast-paced environment
Proficient in computer skills especially in the application of word processing, and spreadsheet and database creation and management
Significant knowledge of fiscal and budgetary issues
Ability to organize work and follow through on responsibilities
Ability to deal fairly and consistently with employees being supervised
Working knowledge of medical/pharmacy terminology, State, and NCQA guidelines
Ability to think analytically and problem solve

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Supervisor, Pharmacy Call Center Resume Examples & Samples

Meet metrics and deadlines established for department
Propose and implement creative solutions to daily workflow problems and temporary labor shortages; serve as initial response for problem or process review
Assist in the development and implementation of Standard Operating Procedures (SOPs) and job aids for all script acquisition follow-up functions
Coordinate with the management team to plan production staffing requirements on a daily, weekly, and quarterly basis
Provide leadership to direct reports and be responsible for hiring, supervising, developing, and managing performance of teammates
Act as subject matter expert (SME) on script acquisition process requirements
Maintain absolute compliance to all applicable regulations; document appropriately
Create and maintain positive relationships with the DaVita Rx Pharmacy Operational Directors, Managers and Chief Pharmacists
Travel required: up to 5%
Minimum of three (3) year’s supervisory experience in a fast-paced, performance –focused business environment required
Minimum of three (3) year’s experience using Key Performance Indicators (KPIs) and metrics to drive process improvements and enhancements strongly preferred
Pharmacy or healthcare experience strongly preferred
Intermediate computer skills and proficiency in MS Word, Outlook and PowerPoint required; advanced proficiency in MS Excel required
Must be Texas Registered and Certified Pharmacy Technician strongly preferred
High School degree in related area preferred
Fun, relationships-based culture-patient- and teammate-driven
FORTUNE 500 stability-with the nation's largest independent provider of dialysis services
Rewards for your stellar performance
Clinical outcomes consistently ranked above the national average-treating more than one-third of the dialysis population (that's approximately 100,000 patients!)
Exceptional benefits-including the healthcare industry's most generous profit sharing program

Supervisor Pharmacy Operations, Call Center Resume Examples & Samples

Work is generally limited to own function
Coordinates work activities with other supervisors
Decisions are guided by policies, procedures and business plan
Participates in interviewing and hiring of new staff
2+ years of management or supervisory experience
6+ months of supervisory or management experience managing 15 or more direct reports
Proficiency in Microsoft Office applications including Word, Excel, Outlook and PowerPoint
Must be available to participate in overtime as needed, which may or may not require weekends
Associate’s Degree
Previous experience in a call center environment
Bachelor's Degree

Supervisor Pharmacy Ops-overland Park-nd Shift Resume Examples & Samples

Supervises the daily activities and tasks of Pharmacists and Techs related to fulfillment of prescription orders
Working the regular hours of Sunday through Thursday - 3pm to 12:30am shift
Prioritizes and coordinates work, provides leadership to and reviews the work of assigned staff
Maintains and reviews most effective scheduling of staff to meet the needs and goals of business unit; assigns workload to staff to meet completion dates/deadlines
Works to optimize standardized procedures and improve efficiency of subordinates
Analyzes, researches and prepares various reports for management on assigned topics as needed
Works with peers/staff from other facilities to create, modify and ensure standardized procedures
Oversees, reviews and handles escalated issues
BS Pharmacy or Pharm D required
3+ years active pharmacist experience
1+ year experience leading, overseeing or supervising tasks/projects of pharmacy staff
Proficient with Excel, Word, Outlook, PowerPoint

Supervisor, Pharmacy Fulfillment Operations Resume Examples & Samples

Owns output and quality within assigned areas, collaborates on overall production
Sets priorities for the team to ensure task completion
Develops plans to meet short - term objectives
Participates on the shift leadership team to shape company priorities into defined, measurable actions
Monitors performance and implements action plans to correct out of tolerance metrics
2+ years experience leading a team in a pharmacy operation or other light manufacturing industry
Experience producing in a metrics driven organization
Proven ability to collaborate with strong attention to detail
Proficient at Outlook, Word, Excel and PowerPoint
Ability to handle a high volume workload
High school degree / GED
Flexible Schedule (This is a day shift role, work days are Monday through Friday, 5:30 AM - 2:00 PM or later. Schedule flexibility is required, overtime shifts are a normal occurrence and the Supervisor is required to work the additional shifts)
College degree
Pharmacy Fulfillment experience
Production planning experience
Experience creating and / or working with SOP's (Standard Operating Procedures)
Experience working in a structured department where metrics and performance guidelines are tracked and monitored
Currently licensed, or ability to obtain a license, from the Kansas Board of Pharmacy

Supervisor Pharmacy Operations Resume Examples & Samples

Maintains and reviews most effective scheduling of staff to meet the needs and goals of business unit; assigns workload to staff to meet completion dates / deadlines
Interviews, hires new employees, ensures appropriate training, conducts performance reviews, counsels employees and takes appropriate disciplinary action
Current, unrestricted Kansas Pharmacist License
1+ year experience leading, overseeing or supervising tasks/ projects of pharmacy staff
BS/BA Pharmacy required; post graduate degree in Pharmacy preferred

Supervisor Pharmacy Ops Resume Examples & Samples

Reporting to the Director of Pharmacy
Oversee, manage and coordinate the pharmacy operations for home infusion care
BS in Pharmacy or Pharm
3+ years of pharmacy operations and clinical practice experience in home infusion therapy
Current, unrestricted pharmacist license in state of employment in state of FL
Possess a strong knowledge base in intravenous admixture and clinical aspects of home infusion therapy
1+ year experience leading or overseeing clinical pharmacy staff or projects with excellent supervisory / leadership skills
Demonstrated ability to work efficiently and effectively both individually as well as part of a health care team
2+ years of proven track record communicating professionally with patients, peers, management, and other health-care providers both verbally and in written form
Strong work planning, organizational time management and problem-solving skills

Supervisor, Pharmacy Operations Resume Examples & Samples

*Hours for this position are Monday - Friday 8:00 am – 4:30 pm with flexibility and a Saturday from 6:00 am – 2:30 pm on a rotational basis***
Managing projects as needed
Acting as the SME for processes and policies
Identifying potential issues that interfere with workflow
Identifying trends and ensuring fair workload distribution
Provide inspirational leadership and guidance to the team through feedback, performance management and development conversations
Current and unrestricted Pharmacy Technician License in the state of Kansas
Must have strong communication skills & interpersonal skills

Supervisor Pharmacy Operations Resume Examples & Samples

Owns output at task level
Sets priorities for the team to ensure task completion and performance goals are met, such as Quality, Adherence, Service Level and AHT
Identifies and resolves operational problems using defined processes, expertise and judgment
Product, service or process decisions are most likely to impact individual employees and / or customers (internal or external)
Conducts annual performance reviews for team members
Licensed Pharmacy Technician in the state of Texas
Quality assurance and / or process improvement experience
Report and data analysis skills

Supervisor, Pharmacy Operations Resume Examples & Samples

*Position will have a core shift fall between the working hours of Monday - Friday 8:00 am - 8:00 pm and an occasional Saturday from 6:00 am - 2:30 pm on a rotational basis***
Current and unrestricted Pharmacy Technician License in the state of California
1+ years of Team Lead or Supervisory experience
Supervisor experience within a pharmacy operation
Knowledge and experience with IRIS (Oracle) production system

Supervisor Pharmacy Operations Resume Examples & Samples

Current and unrestricted Pharmacy Technician License in the state of Texas
Supervisor or Team Lead experience
National Technician Certification (PTCB)

Production Supervisor Pharmacy Operations Fulfillment Resume Examples & Samples

Manage Quality Level of fulfillment prescription processing, medication compounding, and Shipping
Handles escalated issues and elevated telecommunications
Manage consignment process with infertility team
Maintain relationship with representatives of outside carrier companies such as UPS, GC, FedEx, etc. Other projects, as assigned
Makes recommendation to management team related to professional development and staff training needs
Develop and implement a Technician training plan and progress tracking for all registered technicians, as required by state regulation
Shift 3:00 PM - 11:30 PM weekly
2+ years supervisory or team management experience in a professional setting
Strong computer skills with proficiency in Microsoft Office
Ability to work shift 3:00 PM - 11:30 PM
Knowledge of Pharmacy dispensing system and specialty pharmacy
Strong teamwork and cooperation skills
Strong knowledge of organizational policies and procedures
Ability to read and interpret documents and procedure manuals
Ability to document routine reports and correspondence
Ability to carry out instructions in written, oral, and diagram form
Ability to focus on workload and achievement of both production and quality objectives

Supervisor Pharmacy Ops, Home Delivery Resume Examples & Samples

Supervises the daily activities and tasks of Pharmacists / employees related to fulfillment of prescription orders
Monitors operations of business unit and actively assists and provides direction to subordinates as required using standard policies, procedures and guidelines
Prepares composite reports from individual reports of subordinates
Responsible for supervising 24 direct reports (pharmacists)
Interprets physicians' prescriptions and creates order, accesses, inputs, and retrieves prescription information from computer system
Work with peers/staff from other facilities (Cypress, CA, Carlsbad,CA) to create, modify and ensure standardized procedures
BS / BA Pharmacy required; post graduate degree in Pharmacy preferred
Excellent communication and presentation skills
Ability to work outside of regular scheduled hours in order to meet demands of work volume required

Supervisor Pharmacy Resume Examples & Samples

Assuring quality and safety of sterile compounding
Serving as content expert on USP 797 and USP 800 and ensuring compliance with both chapters moving forward
Development and maintenance of competencies for all pharmacy sterile compounding staff
Maintenance of ongoing required testing and reporting with regards to USP 797 and USP 800

Supervisor, Pharmacy Benefits Rancho Cordova Resume Examples & Samples

Responsible for hiring, training, scheduling and performance reviews for assigned staff
Performs quality audits, ensures accurate and timely entry of benefit information and monitors workflow to ensure that service levels are maintained
Tracks Associate performance in the areas of production and accuracy and provides improvement recommendations as necessary to achieve department goals
Assists in the development and implementations of department standards to ensure compliance with State and Federal regulatory requirements
Serves as a subject matter expert related to pharmacy benefits and claims processing adjudication requirements, functionality and analysis
Assists in the scheduling and implementation related to training for new medication criteria, formulary changes and department projects
Communicates pharmacy products and fundamental components and responds to the needs of various internal and external stakeholders
Assists in the preparation and facilitation of staff meetings
Meets and exceeds department goals and ensures regulatory compliance
Ensures effective handling of internal, external and elevated calls/issues
Participates in the implementation of procedures in handling operational issues with internal customers
Leads by example in a manner that supports the company core values
Minimum two years Pharmacy Technician experience
Two years previous leadership experience preferred
Ability to analyze problems and develop and implement solutions
Demonstrated leadership skills and abilities
Strong computer skills, such as Microsoft Office
Accurate typing of 30 wpm
Professional telephone etiquette
Must be able to analyze, apply, interpret and communicate policies and benefits
Ability to multitask and work in a fast paced environment
Ability to effectively use reference materials and appropriately apply related procedures, requirements, and/or regulations

Supervisor Pharmacy Ops Resume Examples & Samples

Performs or assists subordinates in performing duties and resolving problems
Responsible for supervising up to 25 direct reports (pharmacists)
Works with peers / staff from other facilities to create, modify and ensure standardized procedures
Other duties and projects as assigned by management
Current, unrestricted California Pharmacist License
BS Pharmacy or Pharm D
1+ year experience leading, overseeing or supervising tasks / projects of pharmacy staff
Ability to work outside of regular scheduled hours in order to meet demands of work volume, rotating Saturday coverage with colleagues

Supervisor, Pharmacy Care Coordinator Resume Examples & Samples

Develops and updates operating procedures to facilitate efficient operations
Coaches and mentors PCCs in coordinating their prescribed pharmacy care with the patient’s healthcare providers payers and other health related resources to ensure successful drug therapy outcomes and demonstrate value to patients healthcare providers and payers
Strong time management organizational skills initiative professional demeanor and positive attitude
Knowledge required in OSRx and US Bioservices operations
Strong ability to communicate effectively both orally and in writing
Leadership skills and ability to promote a positive team environment
Ability to collaborate with other professionals within the organization
Working knowledge of Microsoft Office Suite including Word Excel Access and Outlook

Production Supervisor, Pharmacy Operations Resume Examples & Samples

Oversee the day to day work flow of technicians in the following areas: fulfillment, inventory, and shipping
Work effectively with other production areas of order coordination, clinical, and reimbursement to ensure smooth operational coverage
Manage Quality Level of fulfillment prescription processing and shipping
Ensure proper records are kept for regulatory and compliance
Maintain relationship with representatives of outside carrier companies such as UPS, GC, FedEx, etc
Other projects, as assigned
College Degree (2 - 4 year) with Healthcare or Medical focus
1+ years experience working in Pharmacy, Healthcare, or Medical environment
Ability to obtain National Pharmacy Technician certification

Supervisor Pharmacy Clinical Resume Examples & Samples

3 years Pharmacy experience in an acute care hospital
Graduate of an ACPE accredited Pharmacy School with Doctor of Pharmacy degree
Completion of an ASHP accredited Pharmacy Residency program
3 years of Pharmacy management experience

Supervisor, Pharmacy Business Office Resume Examples & Samples

Supervision of all aspects of billing and collections for the pharmacy
Monthly general ledger preparation and reporting
Ensures reliability of system maintenance and enhancement work by working with IS
Staff management and employee development
Ensures staff are compliant with all Allina's compliance training and handles non compliance issues
Maintains high levels of customer service for the department
Embodies Our Commitment to Care standards and behaviors

Supervisor, Pharmacy Call Center Resume Examples & Samples

Minimum five (5) years of contemporary pharmacy practice; preferably in a managed care setting
Minimum five (5) years of supervisory experience, preferably in a pharmacy or health care setting
Demonstrated ability to cope with stressful, busy environment with a professional controlled demeanor

Supervisor Pharmacy Operations Resume Examples & Samples

Impact of work is most often at the team level
Direct, coach and develop a team of up to 20+ Prior Authorization team members
Manage attendance, schedule adherence, off - phone activities, quality and other dimensions of a team member's performance to identify and coach areas of opportunity
Handle escalated calls as needed and follow - up on issues escalated to the Supervisor
Assist in the hiring people with the skills, drive, and experience necessary to succeed
Assist in the preparation and deliver performance reviews in conjunction with the Prior Authorization Manager
Assist with training as needed
Leads and manages change with clear communication, supporting the need for change, setting expectations for the organization?s vision and strategy, and relating a culture that reduces obstacles and setbacks
Meet with the Prior Authorization Management team weekly to report on clinical call center performance and personnel issues
Represent management, in the absence of the Manager, at meetings regarding client issues and on issues dealing with enforcement of company policies and procedures, and the security and protection of company assets
Must have current Pharmacy Technician state license or national certification without restrictions based on regulatory requirements of worksite
1+year of experience in pharmacy or pbm
1+ years of experience in an environment of coaching towards metric driven goals
Basic experience with Windows PC applications, which includes the ability to learn new and complex computer system applications
Flexible with work hours required (Hours of Ops: M - F 5am - 11pm, Weekend 8 - 5pm)
2+ years of experience as a Supervisor or Team Lead to a team of 10 or more individuals

Supervisor, Pharmacy Rebates Resume Examples & Samples

Provides staff direction in day to day work responsibilities, training, performance management and managing the hiring process
Is initial point of contact for dispute resolution with drug manufacturers relating to pharmacy audits, payment postings, dunning letter mailings and client service level agreements
Manages the invoicing process workflows, including pre-invoicing review for fee for service, managed care, diabetic supply supplemental and commercial rebate programs
Attends meetings and conference calls with internal and external clients, including drug manufacturers
Assists account management and rebate management with client requests and ad hoc reporting
Assists with application updates and testing

Supervisor, Pharmacy Resume Examples & Samples

Manages and develops non-exempt direct reports (call center and/or Pharmacy Technician associates)
Prepares mid-year and end of year associate performance reviews
Conducts regular 1:1 and department meetings with Associates. Facilitates performance development plans and career path opportunities for Associates
Assigns and distributes workload, monitors productivity and quality levels and provides Associate coaching
Serves as liaison between departments when it becomes necessary due to member or workflow issues
Develops, recommends, and implements process improvements to improve efficiencies and services provided
Trains associates on new processes and refresher training
Creates/revises training as needed
Acts as a liaison for the Mgr/ Sr. Mgr representing assigned area(s) with other areas and business units
Completes gap analysis on training for the business
Preferred - Associates or Bachelor's degree
Required - 4+ years of experience in a managed care/pharmacy customer service or call center environment or as a pharmacy technician
Required - Experience mentoring, leading and/or supervising others
Required - Experience in the areas of customer service and/or call center
Demonstrated analytical skills
Demonstrated interpersonal/verbal communication skills
Ability to lead/manage others
Understanding of managed care and its place in the health care industry
Understanding of interdependencies on other business units such as Health Services, Provider Relations, Sales, Vendors, Claims
Ability to handle and deal with conflict
Required - Proficient using Microsoft Word, Excel, PowerPoint and Outlook

Supervisor Pharmacy Resume Examples & Samples

Supervises the daily operations of Pharmacists and Pharmacy staff to assure prompt and appropriate processing of requests for non-formulary or prior auth required drugs
Assures that work schedules are kept and reported and that adequate staffing coverage is present at all times of operation
Reviews and approves requests for PTO and signs off employee work hours in KRONOS
Screens potential Pharmacy job applicants
Provides performance evaluations for Pharmacists and helps identify and provide for training needs, in collaboration with the Director
Acts as a liaison to internal and external customers to ensure prompt resolution of identified issues
Communicates with practitioners and pharmacists
Assists the Director in the collection and tabulation of data for reporting purposes and maintains files of confidential information submitted for review
Assures that needed supplies for department operation are present
Collaborates with and keeps the Director apprised of operational issues including staffing resources, program and system needs
Develops needed policies and procedures
Assures that processes are compliant with NCQA guidelines
Participates in the development of programs designed to enhance preferential or required targeted drugs or supplies
Participates in the daily workload of the Department, including MTM-related activities as needed
Ability to deal fairly and consistently with employees being supervised
Must be computer literate with proficiency in Windows applications
Working knowledge of medical/pharmacy terminology, State, and NCQA guidelines
Ability to think analytically and problem solve
Strong verbal and written communication and interpersonal skills
Must have a courteous manner in interacting withemployees and customers
Must be professional, diplomatic and customer service oriented
Must respect and maintain highly confidential information
Ability to establish and maintain positive and effective work relationships with coworkers, clients, members, providers and customers

Supervisor, Pharmacy Technician Resume Examples & Samples

Works as a member of the Pharmacy Support Center by processing medication refill requests per protocol, facilitating non-protocol refill requests, obtaining prior authorizations and resolving other medication refill related issues or problems
Updates job knowledge by participating in educational opportunities and reading professional publications
Participates in process improvement initiatives, site staff meetings and departmental meetings
Assists in implementing new work processes (i.e. e-fax) and with special projects
Identifies and resolves daily department issues and concerns and escalates to supervisor when necessary
Functions as the department mentor, trainer and subject resource by coaching teammates and orienting new employees
Assists his or her supervisor in coordinating staff schedules and department resources
Participates in the development of department guidelines, policies and procedures
Assists his or her supervisor in on-boarding of new clinicians to pharmacy refill services
Assists his or her supervisor in quarterly audits
Assists his or her supervisor in CPT1 and CPT2 yearly evaluations
Ensures all CPT licenses are up-to-date
Assists in handling any CPT HR Issues
Performs medication reconciliation
Uses, protects, and discloses HCP patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
Adheres to Universal Precautions and safety policies and procedures at all times
Performs additional duties as assigned
Create an inspiring team environment with an open communication culture
Set clear team goals
Delegate tasks and set deadlines
Oversee day-to-day operation
Monitor team performance and report on metrics
Motivate team members
Encourage creativity and maintain a positive work environment
Suggest and organize team building activities
Exemplify the company core values
Leads CPT1 and CPT2 staff meetings
Computer literate
Knowledge of Windows and MS applications (Word, Excel)
Ability to type 40 wpm
Ability to demonstrate broad knowledge in medication therapeutic categories
Excellent organizational, time-management, and decision-making skills

Supervisor Pharmacy Ops Resume Examples & Samples

Supervises the daily activities and tasks of Pharmacists / employees (15) related to fulfillment of prescription orders
Responsible for supervising direct reports- pharmacists and technicians
Work with peers / staff from other facilities to create, modify and ensure standardized procedures
Oversight of both home delivery and specialty staff and production
Current, unrestricted Indiana Pharmacist License
BS or Pharm D Pharmacy
Strong analytics and planning capabilities
Strong understanding of state and federal laws regulations as they pertain to pharmacy
Prior pharmacy automation experience is a plus
Strong collaboration, interpersonal and communication skills
Ability to work / present effectively across functions and with leadership levels
Ability to obtain additional (multiple) state licenses over time to function as PIC
Ability to work outside of regular scheduled hours in order to meet demands of work volume
Familiarity with some budgeting and reporting activities
Previous experience and ability to work with leadership, clinicians and able to develop effective working relationships with cross functional staff / departments
Ability to work independently and within a team; excellent coaching / mentoring skills

Supervisor Pharmacy Technicians Resume Examples & Samples

Monitors drug supply in assigned area. Communicates with Manager of stock needs and stock shortages pertinent to meeting the immediate needs of patients. Will be cross-trained to place daily order(s) to wholesaler electronically or by telephone (if applicable to assigned area)
Sets the expectation for team player qualities to include, but not limited to: extra shifts on supervisor’s request for scheduled overtime or sick call coverage, volunteers for projects, and suggests workflow or service improvement ideas
Applicable only inpatient drug distribution staff

Supervisor Pharmacy Resume Examples & Samples

Doctorate’s Degree in Pharmacy
Current unencumbered CA Pharmacist license
Minimum of three (3) year current experience in a hospital pharmacy environment or equivalent healthcare setting
Minimum of two (2) years in a leadership role
Significant knowledge of fiscal and budgetary issues
Proficient in computer skills especially in the application of word processing, and spreadsheet and database creation and management
Ability to work in a complex and fast-paced environment
Ability to organize work and follow through on responsibilities
Excellent interpersonal and communication skills
Completion of a Pharmacy Residency program

Supervisor, Pharmacy Technicians Resume Examples & Samples

Participates in coordinating/scheduling the processing and shipping of physician office orders with their representative
Assist in inventory management processes including: order review, procurement, inventory returns, restocking shelves, drug recalls, expired medication, receiving and physical inventory preparation
Understand USP Chapter 797 and 800, ASHP guidelines for cytotoxic drug compounding and company policies concerning sterile compounding
Assist in the credentialing and re-credentialing process (ex. URAC, JCAHO, etc)
Assist in completing requests from audits and inspections
Enforce company policy on cleanroom protocol, testing, documentation, and remedial action
Supervises and coordinates the activities of other Pharmacy Technician’s on team to efficiently manage the output of the teams assigned work
Monitors performance of team through reports and observance of productivity, accuracy and error rate
Assists team members with problems and problem solving as necessary
Monitors attendance and punctuality of team members and coordinates PTO of team members with the Pharmacy Operations Manager to maintain adequate staffing of teams responsibilities on a daily basis
Meets with Pharmacy Operations Manager on a scheduled or unscheduled basis to report status of team’s assigned work and individual performance of team members
Work with Manager to complete goal setting, SERP and Merit reviews. Regular meetings with Manager to provide feedback on individual and team performance
Provide back-up and additional assistance to helps answer phones and triage calls appropriately; receive and process data entry of new and refill prescriptions in the pharmacy computer system; reach out to providers to obtain needed information, reach out to patients to collect patient responsibilities, inventory management, process billing claims, fulfill medication orders and prepare delivery tickets including prescription and supply items as necessary
PTCB: Certification or the ability to obtain PTCB Certification within one year of hire. Employees in states which require a

Supervisor, Pharmacy Infusion Services Resume Examples & Samples

Integrate and effectively coordinate location pharmacy services with other departments, physicians, other health care professionals and medical office/medical center administration; maintain a productive, collaborative working relationship within the department and the facility; identify and report issues identified as expanding beyond location boundaries; assist the Area Manager in resolving such issues where appropriate. Develop, implement, monitor and evaluate ongoing quality assurance monitors; report outliers to the MMO & Pharmacy Coordinator; initiate action(s) to address outliers and return them to compliance with established quality standards as defined at the location and/or departmental level
Minimum two (2) years of experience with first line supervision or comparable leadership experience in a health care setting and/or one (1) year Residency or Fellowship or equivalent health care experience
Previous work experience at Kaiser Permanente
General knowledge of business practices in a prepaid group practice setting

Supervisor Pharmacy Resume Examples & Samples

Bachelor’s degree in Pharmacy required
Pennsylvania Registered Pharmacist License or eligible
Minimum of three (3) years hospital pharmacy experience
Three (3) years understanding of operations outside pharmacy. One (1) year personal computer skills/hospital pharmacy computer system
Master’s degree in Pharmacy or PharmD preferred
One year’s experience in managing inventory, packaging, controlled substances or related experience
Experience with Cerner PharmNet. Pyxis Connect, Pyxis Rx Profile, C2Safe and Bridge MedPoint

Supervisor Pharmacy Operations Resume Examples & Samples

Complete performance evaluations of appropriate staff members. Initiates disciplinary action and makes recommendations for corrective action and improvement of performance
Ensure achievement of productivity standards, and adherence to regulations and standards of performance and accreditation
Implement projects as assigned by the Manager/Assistant Director
Oversee and maintain expertise in assigned areas of specific responsibility such as human resource policies and procedures, drug procurement, IV admixture preparation, and drug dispensing systems
Participate in the annual review and revision of the Policy and Procedures manual
Three years of operational experience in a pharmacy is required
Inpatient pharmacy experience preferred
At least one year working as a Pharmacist is preferred
Leadership/Management experience is preferred

Supervisor, Pharmacy Audit Resume Examples & Samples

Responsible for meeting production quotas and performance guidelines of staff, maintenance of department systems, and adherence to corporate and departmental P&P's
Train new associates on all systems and reporting
Identify trends and patterns from recovery utilizing basic data analytics skills
Ensure smooth workflow of daily audit routines and report resolution
Generate all required internal and external reporting
Responsible for monthly production goal
Assist Manager in duties and re - prioritizations of audit workload, eg training, SOX Audits
Assist in departmental education
Other duties as assigned by Management
3+ years supervisory / lead role in a pharmacy setting or PBM environment
Current and unrestricted Pharmacy Technician License in state of residence
Investigative experience
LTC or Specialty Pharmacy experience
LTC / Compounding experience

Supervisor Pharmacy Resume Examples & Samples

High School Diploma, GED, or equivalent
3 years of experience in acute care hospital setting
Proficient in applicable job functions of CPhT
Current Registration with Texas State Board of Pharmacy
Current National Pharmacy Technician Board Certification
National IV Certification

Supervisor, Pharmacy Operations Resume Examples & Samples

Coordinates, supervises and is accountable for the daily activities of business support, technical or production team or unit
Work collaboratively with the Prior Authorization Manager(s), business segments, Work Force Management (WFM), and other PA Supervisors in all aspects of clinical operations including performance management, process improvement, disciplinary actions, hiring decisions and budgetary consultation and workflow management
Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws; responsibilities include: interviewing, hiring, and training associates; planning, assigning, and directing work; appraising performance; and other associate issues as they arise
Conduct phone monitoring and provide constructive feedback based on observations
Identifies employee development needs, and provides opportunities for staff development to meet the needs of the employee and business
Engage, motivate and meet monthly with each staff member to go over performance status
Leads and manages change with clear communication, supporting the need for change, setting expectations for the organization's vision and strategy, and relating a culture that reduces obstacles and setbacks
Responsible for supervising daily PA activities to ensure all client specific SLA's are met
Distribute information about company policies and procedures

Supervisor, Pharmacy Operations Resume Examples & Samples

Develop daily schedules to ensure adequate staffing and decrease overtime
Complete yearly performance evaluations on direct employees
Implement changes to work flows to increase efficiency / decrease potential for errors
Assist pharmacist in effectively processing prescriptions and solve delivery / operational issues
Train all new pharmacy technicians on daily operations and data entry
Order and track all supplies / equipment associated with operations
5+ years working as a fully functioning pharmacy technician
An advanced knowledge of pharmacy medication and supplies
Knowledge of some HomeCare and of third party billing
Advanced computer skills (MS Word, Excel)
Team Lead or Supervisory experience
Procurement experience

Pharmacy Technician Supervisor Pharmacy Orlando Resume Examples & Samples

Promotion from technician; three years minimum training at Florida Hospital
Willing and able to cooperate with others
Knowledgeable of departmental functions
Able to type
Flexibility and willingness to adopt to changes as necessary
Ability to initiate and maintain a daily work log
College with general science course focus (preferred)
State of Florida Pharmacy Technician Registration
Supervises the work of technicians and pages and interns to ensure the completion of all tasks. Hires, terminates and evaluates all technicians
Supervises technician staff in the daily operation of the department for accuracy and quality and corrects deficiencies. Supervises staff in the training of new interns, technicians and pages. Supervises the implementation of all new/revised policies and procedures within the department
Coordinates scheduling of personnel to ensure that the Department is operated in an efficient and cost effective manner. Posts a daily schedule that will ensure adequate coverage for each area, as documented on the department work schedule sheets. Schedules employee vacations and holidays such that department workloads are covered and each area is provided coverage, as documented on the department work schedule sheets. Monitors employee PDO requests based on hospital and department guidelines. Monitors weekly overtime usage in order to maintain the most efficient usage of human resources, as documented on the departmental time sheets
Assigns/finds work for staff when assigned tasks are finished 100% of the time
Motivates staff by recognizing and acknowledging work well done
Demonstrates initiative in tackling and solving problems to provide a smooth and efficient working situation
Understands how to handle, process and appropriately dispose of all waste materials, including all levels of hazardous waste, within the department. Knowledgeable about the appropriate use of Personal Protective Equipment (PPE) and Chemo Spill Kits in the event of a cytotoxic spill
Employee will receive appropriate training in the handling of hazardous waste during initial training into the department, then will receive an annual update thereafter
Demonstrates through behavior Florida Hospital's core values of Integrity, Compassion, Balance, Excellence, Stewardship and Teamwork as outlined in the organization's Performance Excellence Program booklet

Dispensing Supervisor, Pharmacy Resume Examples & Samples

Will be required to learn Parameter Management and Workload Balance with Automed
Coordinate daily work of Dispensing team to ensure all procedures are performed in accordance with established internal SLAs (Service Level Agreements)
Assist with the development and management of the departmental budget
Develop KPIs (Key Performance Indicators); track and report to management
Partner with IT management to resolve IT operational issues, report needs and collaborate on future IT enhancements for Pharmacy operations
Ensure quality assurance measures are implemented and followed
Must currently hold a valid Pharmacy Technician Registration (Texas)
Minimum of two (2) years’ experience in a mail-order environment preferred: mail order pharmacy experience preferred
Minimum of two (2) years’ supervisory experience preferred
Military background a plus
Intermediate computer skills and proficiency in MS Word, Excel, and Outlook required
Basic familiarity with PowerPoint preferred
Required-Shift Schedule 10:00 AM to 7:00 PM (flexibility)

Supervisor, Pharmacy Resume Examples & Samples

Assists in the development and implementation of policies and procedures
Supervises pharmacists and technicians in compounding medications, filling written prescriptions and medication requests
Regularly communicates with Pharmacy staff concerning information obtained on medications such as warnings, drug compatibility and incompatibility or other pharmaceuticals
Assists in establishing, updating and maintaining the Pharmacy computer system and maintains all patient prescription charges, pharmaceutical supplies and controlled substance files
Dispenses medications to customers and outpatients in accordance with established policy and procedure including reviewing orders for completeness, interactions, incompatibilities and other inconsistencies
Consults with prescriber when discrepancies are identified
Handles unusual problems to resolution and prepares billing charges
Provides clinical pharmacy services, including immunizations and outpatient counseling
Bachelor’s Degree in Pharmacy from a five (5) year program, required. PharmD, preferred
Minimum of three (3) years experience as a registered Pharmacist including experience in a leadership role, required
Knowledge of Community Pharmacy practice, required