Manager Pharmacy Resume Samples

The Guide To Resume Tailoring

Guide the recruiter to the conclusion that you are the best candidate for the manager pharmacy job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies

Tailor your resume & cover letter with wording that best fits for each job you apply

Resume Builder

Create a Resume in Minutes with Professional Resume Templates

CHOOSE THE BEST TEMPLATE - Choose from 15 Leading Templates. No need to think about design details.

USE PRE-WRITTEN BULLET POINTS - Select from thousands of pre-written bullet points.

SAVE YOUR DOCUMENTS IN PDF FILES - Instantly download in PDF format or share a custom link.

Create a Resume in Minutes

L Jast

Lucinda

Jast

11831 Jast Square

Philadelphia

+1 (555) 667 4643

11831 Jast Square

Philadelphia

Phone

p +1 (555) 667 4643

Experience Experience

Philadelphia, PA

Manager Pharmacy Operations

Philadelphia, PA

Hills LLC

Philadelphia, PA

Manager Pharmacy Operations

Identify common concerns, develop tools, and provide resources to assist members at a provincial and national level
Communicate program feedback and program success to Program Development team and make recommendations for improvement when necessary
Leads, coaches, develops, and recognizes staff to maximize performance and growth
Conduct in-field assessments to identify gaps in workflow efficiency, system and technology utilization, and practice management
Create business development strategies and initiatives to drive business success and growth opportunities for pharmacy owners
Daily managing, mentoring, performance reviews / meetings, etc. for facility staff
Counsels personnel concerning performance, attitude, and interpersonal relationships; addresses staff concerns in a professional and timely manner

Dallas, TX

Manager, Pharmacy Operations

Dallas, TX

Paucek-Ratke

Dallas, TX

Manager, Pharmacy Operations

Provides inspirational leadership and guidance to the team through feedback, performance management and individual development conversations
Develops and implements strategies to improve operational efficiencies, increase productivity and improve processes
Identify, qualify, and work with pharmacies that participate in the HorizonCares program and adjudicate patient co-pay assistance offers
Provides leadership for training and development of departmental personnel
Provides leadership for training and development of team
Assist in developing and implementing best practices for use at the HorizonCares partner pharmacies and general sales level
Provide timely day-to-day support for HorizonCares program with sales force management

present

Boston, MA

Manager, Pharmacy Integration

Boston, MA

Casper-Dibbert

present

Boston, MA

Manager, Pharmacy Integration

present

In the absence of other Integration Managers will perform the following duties
Budget forecasting and tracking assistance
Provide store level support prior, during, and after conversions
Coordinate development and distribution of all training materials
Presence in converting stores to evaluate processes and provide feedback to store teams, DPOs/DPMs, and Integration team
Evaluate Integration Trainers during go-live support and training center sessions
Day to day oversight of trainers including travel arrangements, conversion and project assignments, and float week responsibilities

Education Education

Bachelor’s Degree in Related Field

Ball State University

Bachelor’s Degree in Related Field

Skills Skills

Strong analytical skills, proficient in using Excel
Ability to evaluate information from both oral and written sources and develops clear, concise and crisp reports
Ability to facilitate and manage change
Intermediate Other Ability to use pharmaceutical and medical reference, literature to provide drug information to the health plan
Understanding financial: sales, profit & cost analyzes
Intermediate Ability to influence internal and external constituents
Ability to evaluate financially the impact of drug products
Intermediate Other Ability to evaluate information from both oral and written sources and develops clear, concise and crisp reports
Ability to use pharmaceutical and medical reference, literature to provide drug information to the health plan
Ability to influence internal and external constituents

Create a Resume in Minutes

15 Manager Pharmacy resume templates

Read our complete resume writing guides

Account Manager Pharmacy Resume Examples & Samples

Liaising with pharmacy buyers and developing sound relationships
Making appropriate product recommendations and locations for display
Presenting category reviews to clients and internal stakeholders
Managing the 12 week forecasting process (using Promax and Excel)
Liaising with supply chain to ensure products are imported on time and accurately
Building sound business plans
Liaising with Marketing and Category to ensure stock supplies and sell through

Area Sales Manager, Pharmacy Resume Examples & Samples

Assisting our partners’ business growth by adding value through strong relationships and professional technical support
Effectively driving education and sales with established client-base
Developing the profile of our brands and products
Proactively sourcing and securing new business opportunities
Achieving monthly sales and growth targets
Visiting regional areas on a cyclical basis which will require overnight travel for up to 1- 4 nights per month

Territory Sales Manager Pharmacy Resume Examples & Samples

Educating Pharmacists and pharmacy retail staff and representing our well known Nutritional product portfolio
Developing a business plan for your territory to maximise sales opportunities and achieve targets
Building and maintaining successful relationships in pharmacy stores and with state based groups
Implementing new product development strategies

National Account Manager Pharmacy Channel Resume Examples & Samples

A strong commercial awareness and experience of selling products or services in a B2B / field sales role
Experience in the general UK pharmacy market, and the roles of the main bodies that influence the pharmacy sector
An understanding of the roles of CCGs, and LPCs in Pharmacy
Proven track record of working to high activity KPI’s and targets
Full UK Driving License required
Driven
Determined
Attention to details
Enthusiastic
Organised
Motivated and committed
Reliable and trustworthy
Good communicator
Exemplary customer service skills
Customer focus experience
Exemplary telephone skills
Listening skills
Clear verbal communication
Product knowledge (training will be given)
Objectivity
Ability to multi task

Manager, Pharmacy Account Services Resume Examples & Samples

Leads team that provides support to corporate level customers, buying group and GPOs related to pricing errors, contract loading, forms and document follow up, quality assurance, pricing integrity, terms consistency, contract pricing issues , as well as product availability support and stocking requests
Leads team that provides the overall support and services relationship with the customer
Works as liaison between leadership and team to support allocation, drug shortage, product availability and other relevant activities
Proactively identify and analyze purchasing trends within customer base and escalate to appropriate internal and external stakeholders
Approve, produce and delegate reports such as Allocation, SOA, Market Shortage, and Key Shortage Update for key customers as well as facilitation/coordination of additional reports based on customer requests
Partner with sales personnel and associates to create and deliver customer presentations; address and resolve customer concerns as needed
Assist customer after the shortage is resolved to move inventory based on needs
Develop and implement appropriate customer-facing training plan designed to reinforce adherence to level buying practices, allocation and SOA policies at the corporate/GPO level
Manages the documentation, monitoring and evaluation of all customer service performance measures, including phone system reports, critical success measures, end of month reports, duties and responsibilities
Approves credit memos prior to generating final credit to the customer
Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a two year Associate’s Degree Program or equivalent combination of experience and education
Normally requires four years directly related and progressively responsible experience
Strong leadership skills, ability to manage resources both locally and remotely
Excellent customer service skills, proven track record of detail oriented problem solving, trouble shooting, and follow up
Demonstrated history of operating in a professional manner with senior leadership at the customer and internal stakeholders level
Ability to analyze call center statistics to identify trends, develop remediation plans and take appropriate action
Ability to prioritize and make judgment calls related to appropriate urgency in managing requests and issues from internal and external stakeholders
Excellent organizational skills; attention to detail, project experience/orientation
Thorough knowledge of ABC policies & services: solid understanding of ABC’s business segments – retail, health systems, alternate care and group purchasing organizations
Command of ABC products and services; familiarity with automated distribution processes
Ability to communicate effectively in writing; excellent presentation skills
Excellent analytical skills - Strong skills with spreadsheets and databases
Proven ability to distill complex issues and analytics into actionable outcomes supporting the customer while protecting AmerisourceBergen interests
Excellent organizational skills; attention to detail
Demonstrated knowledge of Microsoft Word, Excel, PowerPoint and Outlook, Avaya, Business Objects (BOBj) Reporting, and SAP experience required

Manager Pharmacy Services Resume Examples & Samples

Partner with members to support future expansion and business growth
Create business development strategies and initiatives to drive business success and growth opportunities for pharmacy owners
Identify common concerns, develop tools, and provide resources to assist members at a provincial and national level
Collaborate with cross-functional teams to support operational execution and drive uptake of pharmacy professional programs
Support Retail Operations team to promote and improve program uptake
Communicate with banner members and ensure pharmacy related issues are resolved in a prompt and professional manner
Monitor external issues, competitive and legislative, that affect the retail pharmacy business; collaborate with pharmacists to ensure that all issues are addressed in a proactive manner
Maintain and build strong relationships with independent store network
Establish a positive, healthy and safe work environment in accordance with human resources policies, procedures and practices

Manager, Pharmacy Operations Resume Examples & Samples

Oversee site-specific operations as well as integration with other locations to ensure consistency, quality and productivity
Responsible for 7+ direct reports and developing a high performing team through the use of effective coaching and performance management; indirect accountability 100+
Drives operational and service results by ensuring goals and forecasts are consistent with organization's short and long range objectives
Responsible for site end to end process across home delivery front pharmacy operations
Sets team direction, resolves problems and provides guidance to members of own team
May oversee work activities of leaders
Adapts departmental plans and priorities to address business and operational challenges
Reviews and holds team accountable to the departmental Policy and Procedures
4 year or Pharm D degree
Active, unrestricted Pharmacist license in state of California
2+ years of operations management inclusive of a staff of 20+
Previous experience working with leadership, clinicians and able to develop effective working relationships with cross functional staff / departments
Proficient with Microsoft Word, Excel, PowerPoint and Outlook
Willingness to obtain multiple state licenses as required
2+ years demonstrated success in leading operational and tactical levels in large complex operations
2+ years of experience with operational reporting, metrics and performance measures
Excellent planning, prioritization and execution skills with demonstrated results
Strong communications skills
Broad, cross-functional pharmacy experience
Continuous process improvement and Lean Six Sigma knowledge
Experience in an environment that is closely aligned with marketing and customer service

Senior Manager, Pharmacy Operations Resume Examples & Samples

Day-to-day order processing, managing client and patient issue escalations to pharmacy and client-facing leadership teams
Works with Pharmacist-In-Charge (PIC) to manage a quality review process. This includes root cause analysis and coaching-feedback loops to the Tech and RPh Supervisors for accuracy issues on a daily, weekly, monthly basis
Manage productivity results – managing, calibrating and measuring all staff-level resources to consistent productivity targets for all functions
Manage to financial budgets and labor forecasts; performs monthly / quarterly service and productivity variance analysis
Responsible for performance to Service Level targets and SLAs – order TAT, DIH targets, etc
Develop a ‘leadership bench’ from within organization – developing future Supervisors, Team Leads and Operations Managers
Six Sigma Certification is required
Advanced problem solving skills with the ability to work cross-functionally to resolve issues and generate results among potentially conflicting constituencies; Analytical thinking, demonstrated ability to leverage data for problem solving; Basic financial analysis skills. Demonstrated ability to delegate to direct and indirect reports, ability to focus on top priorities
Excellent communication skills, including written and verbal. Able to work towards specific deliverables within a environments of tight deadlines and significant pressure; Knowledge of PBM or Healthcare industry preferred

Manager Pharmacy Operations Resume Examples & Samples

Inventory management and working closely with procurement personnel to ensure contractual requirements are met regarding how pharmaceuticals are obtained
Daily managing, mentoring, performance reviews / meetings, etc. for facility staff
All monthly reporting for customers, LTC quarterly and monthly reports, IV room oversight monthly logs and reporting updates, all required monthly / quarterly reporting for facility
Other projects as needed, assigned by management
Active, unrestricted pharmacist license, state of Nevada
2 years or more of pharmacy management experience, staff of 10 or more
Thorough understanding and knowledge of State board of Pharmacy regulations
Familiarity of USP 797 standards is preferred, ability to obtain USP 797 standards knowledge
Proficient with Excel, Word, Outlook
Experience or willingness to learn Clean Room Aseptic technique and maintaining these regulations
Experience with home infusion / IV therapy
Familiarity with Automated Dispensing Machines

Manager, Pharmacy Operations Resume Examples & Samples

Schedule and monitor staff and day to day
BA/BS degree or 11 – 14 years of relevant
Five – eight years of experience or Master’s
General PC knowledge including Microsoft

Manager, Pharmacy Systems Resume Examples & Samples

Subject Matter Expert for PDX Classic, EPS,and ARx Procedural Questions
Overseeing Tier 2 Business support
Handling escalations to and from the Level 1, 1.5, 2, and 3 IT Support teams and from other central support areas
Communications with store teams regarding program enhancements
Vendor Management and Support
Perform testing on Pharmacy Mangement System release cycles
Support other central support areas on EPS, Classic, and ARx functions
Must possess excellent ARx, EPS, and other technology testing skills
Must be able to effectively write a test plan for use by other individuals
Must demonstrate competence and desire to be part of a development team project
Must demonstrate knowledge of Pharmacy Operations and the critical role the Pharmacy Management System plays in the key areas
Must be able to own a project and/or specific job function in a leadership role
Must be able to handle multiple high visibility areas within the department, taking active ownership of the assigned duties
Must be able to Plan, Organize, Direct, and Control others to achieve desired departmental, pharmacy, and total company goals
Identify areas of efficiency within store operations and work with functional areas on both operational and systematic implementations of process efficiency
Must be able to lead projects with little to no direction
Must be able to handle negative feedback and turn it into a positive outcome
Should be proficient in the operations of PDX Classic, EPS, and/or ARx – or demonstrate the ability to learn quickly
Must possess analytical and problem solving skills
Self Starter
Must provide excellent customer service
Should have a strong interest in IT and related fields
Should have some ARx, EPS, or technology testing experience
Must have very strong technical skills
Must have strong financial acumen
Should have a strong understanding of Pharmacy Operations
Must have excellent listening skills
Must be able to conceptualize the concept of taking an idea and implementing a workable solution that satisfies the business needs
Must be a quick learner and be able to lead after learning.&#96
Pharmacist with greater than 5 years retail store experience (recommended)
Licensed Pharmacist (required)
Must have knowledge of the PDX Classic, ARx, or EPS pharmacy applications, financial, or technical support/development experience (greater than 3 years preferred)

Product Manager, Pharmacy Systems Resume Examples & Samples

Define and research business requirements, have frequent customer communication and collaboration with Domain Owners, Product Strategists and Business Analysts
Engage in market analyses to understand current and future trends, market segmentation and customer needs
Manage product area roadmaps and coordinate with other product managers and strategize on dependencies
Maintain continued awareness of industry changes in software development and how it should impact our solution
Lead customer feedback meetings to drive internal understanding of customer use cases
Ensure internal and external business needs are identified, prioritized and communicated as part of release planning
Create materials (presentations and demos) to help train additional teams on new capabilities
Engage and participate in the ideation process with our customer and internal communities
Engage in active review and revisions to product features and roadmaps throughout the release cycle to ensure that functionality meets requirements
Have a clear understanding and view of the competitive landscape
Proven leadership, analytical, decision-making, and team building skills
Effective communication skills; listening, written and verbal; ability to communicate complex concepts to both technical and non-technical stakeholders
Think imaginatively and intuitively while quickly grasping and synthesizing new ideas
Comfortable presenting to all size audiences

Manager, Pharmacy Operations Resume Examples & Samples

University Degree in a related field of science, engineering, health sciences or Pharmacy
Science, engineering, health sciences or pharmacology
Lead position within a Hospital pharmacy operations, or manufacturing operation
Experience with manufacturing and operational processes
Experience to lead, develop and coach employees
Experience with Business Excellence, lean thinking and related techniques
Good understanding of the Canadian Regulatory and quality requirements for Canadian Healthcare manufacturers
Understanding of the Narcotics and Controlled Substances Act
5-7 years’ experience in supervision or management within a manufacturing, operational or Hospital pharmacy services organization
Communication and presentation skills
Analytical and business problem solving skills
Ability to facilitate and manage change
Team building and coaching
Understanding financial: sales, profit & cost analyzes

Assistant Manager Pharmacy Ops Resume Examples & Samples

Plans, develops, and manages all policies and processes related to medication compounding, pharmacy carousels and medication delivery system
Conducts performance appraisals, initiates promotions, counsels employees and processes corrective action
Provides Inpatient Operations Manager with timely feedback regarding operational issues to ensure efficient workflow
A minimum of three (3) years of previous supervisory/management experience required
Hospital pharmacy experience with emphasis on medical distribution functions preferred

Senior Product Manager, Pharmacy Systems Resume Examples & Samples

Driving the business towards market leadership for pharmacy related clinical solutions
Closely partnering with our pharmacy customer base and commercial teams to successfully realize the adoption and use of our clinical and adherence solutions
Full business ownership including P&L and all aspects of product lifecycle management
Identifying customer and market needs and opportunities, prioritizing areas of focus and establishing and executing the strategic plans for pharmacy related clinical solutions
Establishing product strategies, roadmaps and managing the portfolio process to define, develop and commercialize solutions to meet customer needs
Working with cross-functional teams within an agile environment to oversee the ongoing development, optimization and timely commercialization of our software solutions
Collaborating with customers and key Electronic Health Record (EHR) providers to achieve integration and workflow optimization between the pharmacy management and EHR systems
Prioritizing and managing integration with 3rd party pharmacy technology solutions (e.g., patient adherence, Medication Therapy Management, Med Sync, immunization and vaccinations, etc.)
Strong understanding of outpatient and retail pharmacy workflow
5+ years of combined experience in pharmacy, product management or marketing roles
3+ years managerial experience with capacity to manage 1-3 reports in the future
Experience implementing, managing or delivering pharmacy related clinical services
Understanding of CMS Star ratings and experience with solutions to improve patient adherence
Experience working with and indirectly leading cross functional teams
Excellent listening, verbal and written communication skills
Excellent presentation creation and delivery skills
The ability to develop rapport and strong credibility with internal and external customers
Experience evaluating industry trends and recommending new business opportunities
Strategic and analytical thinking, strong problem solving skills, sound judgment and a willingness to resolve issues and problems in a timely manner
EMR integration experience with pharmacy management or similar systems is preferred

Manager Pharmacy Ops Resume Examples & Samples

Leads and directs the daily workflow and operations of the pharmacy and fulfillment staff
Collaborates with management team to ensure smooth performance of overall pharmacy operations on a daily basis to include appropriate scheduling of pharmacists
Assures company goals are achieved for quality, compliance, service, and financial performance
Ensures SOP development and execution as part of core operations in pharmacy practice
Leads and supervises approximately 12 employees
BS or PharmD in Pharmacy
Active, unrestricted pharmacist licensed GA
3+ years of experience as a clinical pharmacist with appropriate patient counseling and operational
1 year experience overseeing tasks, staff or projects
Strong organizational and team building skills
Proven professional written and verbal communication skills for effective presentations
Adept at prioritizing daily tasks, leading team members and focusing on long term management goals
Ability to understand and execute business principles, including managing pharmacy budget and participating in activities related to growing the business
Proficient in shipping vendor systems, prescription processing system, and supplier system
Proficient in Microsoft Word, PowerPoint, Excel, Outlook
Previous management and / or Pharmacist-In-Charge experience
A desire to provide clinical counseling

Manager, Pharmacy Operations Resume Examples & Samples

Manage team of Pharmacy Technicians and Clerks to process prescription orders for home delivery pharmacy
Maintains team and directing operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures
Maintains Pharmacy staff by recruiting, selecting, orienting, and training employees
Provides leadership for training and development of departmental personnel
Participate and facilitates, as directed, any special projects assigned by the Pharmacy Operations Director
Proficient in Microsoft Word, Excel, PowerPoint and Outlook
Pharmacy practice and/or Health System Supervisory or Management experience
Lean / Six Sigma experience
Experience leading a team of 20+ employees

Manager, Pharmacy Service Center Resume Examples & Samples

Ensures operations meet policy and procedure performance metrics, quality assurance program standards, and the requirements of laws and regulations and contractual requirements
Manages departmental workflow procedures and service levels. Conducts ongoing analyses and assessments of operational performance for continuous process improvements, improved efficiency, and improved customer satisfaction
Monitors operational policies and procedures including setting goals, standards and benchmarks to evaluate staff performance, and employee and customer satisfaction
Manages operational resources and correlates to production activity and budget-to-actual results
Develops and mentors staff; fosters an environment where customer needs are the primary focus of the entire staff
Three to five years experience supervising/managing associates in a production environment
Experience managing or supervising a large service team in the pharmaceutical or health care industry
Familiarity with ACD call handling
Experience preparing management reports, budgets, performance management reports and presenting operational status to senior level management
Experience with Customer Satisfaction Programs and Customer Satisfaction Measurements desired
Abilities in staff development
Abilities in diversity management and performance management
Abilities in effective collaboration and effective communication
Health care industry experience preferred
Proficiency in MS Office Suite software

Manager, Pharmacy Integration Resume Examples & Samples

Provide store level support prior, during, and after conversions
Participate in go-live bridge calls
Trainer contact to triage and escalate conversion related issues to appropriate business and IT owners
Presence in converting stores to evaluate processes and provide feedback to store teams, DPOs/DPMs, and Integration team
Oversee all store recaps and 90 day post conversion efficiencies
Communication for all integration related activities including direct-to-store preparation emails, updates to division and pharmacy leadership, oversight of Integration SharePoint site and weekly Conversion Chat featured in company Team Talk
Coordinate development and distribution of all training materials
Printed materials for store teams and division leadership
Practice packs and related resources for training centers
Computer based training (CBT) lessons
Evaluate Integration Trainers during go-live support and training center sessions
In the absence of other Integration Managers will perform the following duties
Pharmacy backstage/functional area support
Division planning including kick off meetings
Budget forecasting and tracking assistance
Day to day oversight of trainers including travel arrangements, conversion and project assignments, and float week responsibilities
Focus group facilitation
Tech or RPh license preferred
Must be an expert on EPS Workflow and In-House pharmacy systems
Training experience preferred
Strengths to include holding others accountable, able to handle multiple priorities and stressful situations, and ability to problem solve
Must be able to lead and motivate pharmacy teams and trainers through change
Effective verbal and written communication and organization skills
Previous experience with Project Management
Familiarity of company policy and procedures
Must be proficient with Microsoft Word, Excel, PowerPoint, as well as SharePoint

Manager, Pharmacy Ops-carlsbad Resume Examples & Samples

Operational oversight of pharmacy operations, activities, customer service, prior authorization and quality assurance departments
Interacts frequently with other leadership ensuring collaboration and consistency across a diverse organization
Ensures that operations are in compliance with all applicable local, state and federal regulations
Provides leadership in integration, and implementation of new clients, clinical programs, and operational efficiencies
Reviews and updates departmental Policy and Procedures on a periodic basis
Vendor site management responsibilities
Maintains close working relationships with the appropriate managers within the company
Participates in and provides direction to ongoing projects and enhancements affecting the pharmacy
Oversees staff duties related to the fulfillment of prescription orders; i.e. interpreting physicians' prescriptions, creating order, accessing, inputting and retrieving prescription info from computer system, verifying order reimbursability, dispensing unit doses, specialty pharmaceuticals and injectable drugs, compound medications
4 year or Doctorate of Pharmacy (PharmD) degree
Active, unrestricted license to practice as a pharmacist
2+ years of experience in managing staff pharmacy operations
1+ years managing 20+ staff
2 years vendor site management preferred
Solid understanding of managed care and Specialty Pharmacy
Excellent planning, analytic, public speaking and communications ability
Project management expertise with an emphasis on detail and follow through
Previous experience and ability to work with leadership, clinicians and able to develop effective working relationships with cross functional staff/ departments
Demonstrated coaching / mentoring skills

Manager, Pharmacy Operations Resume Examples & Samples

Identify, qualify, and work with pharmacies that participate in the HorizonCares program and adjudicate patient co-pay assistance offers
Collaborate with Regional Account Manager team, Marketing, Trade, MHC, Corporate Compliance and Analytics to ensure compliant practices and good customer service among participating pharmacies
Oversee current pharmacy operations and ensure the operations are consistent with the HorizonCares program
Assist in developing and implementing best practices for use at the HorizonCares partner pharmacies and general sales level
Provide timely day-to-day support for HorizonCares program with sales force management
Provide feedback to sales force regarding problems, issues, and/or inefficiencies their offices may experience at the pharmacy level
Utilize hands on experience from target offices as well as field visits with territory managers to make improvements to the HorizonCares program
Receive and implement feedback from sales force for continued program improvement
BA/BS degree in related field required
5+ years pharmacy operations experience or specialty pharmacy HUB program support
Ability to work collaboratively in a team environment
Strong analytical skills, proficient in using Excel
Professional, proactive demeanor

Product Manager, Pharmacy Resume Examples & Samples

The position will serve as a supporting manager to offer a portfolio of clinical services, including consultation, account management, care management program design and implementation, support of sales, and liaison with clinical leaders in other organizations
This position will need to partner with many Functional Areas including others in Product, as well as sales and account executives, consultants, customers and both external and other UHG segment leaders to develop and deploy the most effective suite of clinical programs for each customer (internal and external)
Must understand thoroughly and be able to explain clearly, simply, and engagingly the operation of the clinical programs provided through UHC
This position will represent the interests of UHC and customers through management of the services provided by other UHG businesses
This position will support new and current business development, with both existing accounts and potential new customers
This position will have a critical role in supporting Health Care Reform initiatives and facilitating mandatory pharmacy components such as completing Qualified Health Plan templates
Support the development and management of clinical products and services, from product concept through maturity including remediation activities and retirement
Individual will need to possess or acquire broad industry knowledge and / or expertise in products for pharmacy, care management, disease management, wellness, behavioral health and provider performance transparency, as well as the ability to analyze clinical, financial data and perform competitive analysis
Guide product development process through the product methodology process as well as other business segments development steps
Manage multiple and / or complex project plans to ensure that development initiatives stay on course and on time
Create and manage project plans and development budgets for assigned initiatives
Provide on - going thorough enterprise - wide communication
Provide business data analytics and support through access to various UHC product databases
Interface with various functional areas of the company to execute product deliverables and timeframes, including
Bachelor's Degree of equivalent work experience
3-5 years of Health Plan product and project management or pharmacy management experience within a matrix organization
Ability to analyze clinical, market and financial data using various tools
Ability to travel up to 25% within the US
Willingness to learn and open to change
Ability to work with formulas in Excel and perform product reporting and analysis
Located within a commutable distance to the Eden Prairie, MN office
Experience with Tableau
Experience with Access
Experience with product development methodology (developing and implementing new products)

Manager, Pharmacy Operations Resume Examples & Samples

Lead team of Supervisors, Pharmacy Technicians and Clerks to process prescription orders for Fulfillment pharmacy
Leads Pharmacy staff by recruiting, selecting, orienting, and training employees
Provides leadership for training and development of team
Develops and implements strategies to improve operational efficiencies, increase productivity and improve processes
Provides inspirational leadership and guidance to the team through feedback, performance management and individual development conversations
Participate and facilitates, as directed, any special projects assigned by the Pharmacy Operations
Pharmacy practice and / or Health System Supervisory or Management experience

Senior Manager, Pharmacy Benefits Resume Examples & Samples

Pharmacy Plan Design and Compliance: Work closely with internal and external key partners including Benefits Program Managers, Leave of Absence, Risk Management, Legal, Finance and Procurement to ensure that our pharmacy benefits and plan designs meet the needs of Amazon and our employees and align to Amazon’s total compensation philosophy, leadership principles and regulatory requirements. Continuously obtain feedback from employees, stakeholder partners and vendors to evaluate and evolve programs and services to earn and keep employee and business partner trust and to deliver a positive employee experience. Make recommendations on plan design, integration/implementation, funding options, and in partnership with Amazon Procurement identify opportunities to reduce program and/or vendor expenses
Pharmacy Plan Consulting: Develop written guidelines, policies and internal controls. Drive the development and delivery of material for committees/approval meetings. Develop complex and broad based implementation strategy for communication and change management plans. Provide consultation and is the subject matter expert for all pharmacy benefit issues. Drive and/or participate in team projects as necessary to support our growing and dynamic workforce
Pharmacy Strategy and Program Development: Evaluate systemic issues and work collaboratively with key stakeholders to develop and refine processes and policies. Drive large initiatives. Influence executives, in partnership with cross functional business leaders, to gain approvals on programs and proposals. Look for innovative and systematic ways to enhance employee experiences and vendor delivery of services to ensure consistency across the company. Develop metrics and/or surveying mechanisms to evaluate pharmacy benefit programs, services, and plans to collect employee utilization and feedback, and design solutions to meet the diverse needs of our employees. Develop roadmap and execution plan for pharmacy benefit initiatives
Periodic U.S. business travel may be required
Bachelor’s degree in Pharmacy
10 years of management experience with large scale employee health and/or pharmacy plans
Knowledge of electronic clinical pharmacy systems (both in an operational workflow and technical programming capacity), PBM data and their role in the operational settings
Strong understanding of pharmacy operations
Excellent written and verbal communications skills - ability to interface with all levels of the organization and influence business leaders
Experience preparing and presenting reports and proposals to executive leadership
Exceptional focus and proven results on delivering excellent employee experiences
Periodic business travel is required
Deep analytical skills, experience working with and communicating large amounts of health data, experience establishing and tracking program metrics
Ability to work with a high degree of autonomy of discretion through ambiguous circumstances
Strong sense of accountability, sound personal judgment and global business acumen
Great organizational skills with exceptional follow through and attention to detail
Successful record of building operational processes and procedures, continuously improving program, efficiencies, and proven abilities to maintain cross organizational partnerships
10+ years of experience with healthcare integration, analytics, plan and program development, administration and governance
Deep knowledge of employee healthcare benefit plan design, along with the associated complexities of plan administration and regulatory requirements

Senior Product Manager, Pharmacy Renewal Resume Examples & Samples

Reviews the divisional goals and customer experience for assigned area and translates into a logically sequenced and optimized action plan. Develops the product and feature roadmap for area of expertise. Oversees and ensures adherence to the plan. Proactively identifies and resolves strategic issues that may impair site functionality and/or the team’s ability to meet strategic, financial and technical goals. Manages prioritization and trade-offs among engineering, user experience and customer service
Develops detailed product features, requirements and implementation plans. Manages and oversees existing functionality of assigned area. Identifies the customer segments with strong growth potential and opportunities to innovate and improve, providing additional benefits to the customer and profitability/ROI to the organization. Gathers input to define product concepts. Develops strategy and implementation plans for growth. Oversees implementation of features within area. Accountable for end results of implemented strategies
Leads cross-functional teams to envision new product features. Coordinates among a wide range of cross-functional internal and external resources to ensure that products features get to market per specifications
Develops and is accountable for the long - and short -term goals that directly impact the growth for the adoption and usage of the Walgreens pharmacy business for the assigned product and features
Defines and analyzes markets, including but not limited to the measurement and analysis of existing products and services. Evaluates technologies and identifies opportunities to innovate and improve
Performs business and financial analysis, monitoring and reporting. Builds business case to justify expenditures for building products
Performs as SME and as consultant to senior management and key stakeholders in area of expertise. Builds strong internal relationships with technology and development teams in order to drive implementation of new product features and strategies
Develops and mentors staff through on-boarding, open communication, training and development opportunities and performance management processes. Builds and maintains employee morale and motivation. Ensures the team is appropriately staffed with required competencies. Fosters a diverse and inclusive workplace
Identifies industry best practices in pharmacy and builds partner relationships. Understands how technology advancements drive sales and increase customer satisfaction. Keeps up to speed on all new product launches in the online space
Bachelor’s Degree and at least five years of experience in product/business management OR a High School Diploma/GED and at least eight years of experience in product/business management
At least five years of experience in consumer-facing or internal client-facing solution development
At least five years of experience in product management, business development, or management consulting
Experience working with the product development lifecycle
Experience developing and delivering presentations to various audience levels within an organization
Experience with analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions
MBA, Masters or other advanced degree
Experience in pharmacy, healthcare or retail industry
Healthcare domain experience and knowledge of how it relates to the business is highly desirable

Manager, Pharmacy Managed Healthcare Resume Examples & Samples

Seeks out and builds strong working relationships with key plan/Pharmacy Benefits Manager (PBM) contacts in order to solicit and contract with the plans/PBM’s for dispensing services, clinical programs, immunization services and/or other key initiatives that will directly increase sales, profitability and market share
Responsible for increasing market share and negotiating third party reimbursement rate changes
Contacts health organizations, employers and other agencies for the purpose of maintaining or establishing prescription or clinical programs
Sells, contracts and negotiates program and service terms, payment rates and policies and procedures with these organizations
Initiating and completing the business work-up and negotiations of newly developed on-line and manual third party business
Implementation of Immunization, Medical and manual plan billing arrangements
The analytical review and negotiation of reimbursement rate changes
The review of employee benefit formulary changes for clinical appropriateness
The completion and submission of select payer Request For Proposal (RFP) bid responses in collaboration with the Managed Care support team
The review and impact analysis of changes in requirements to assigned government funded programs
The review and impact analysis of assigned changes to the NCPDP electronic claim transactions standard
The review and utilization of pre/post editing systems to enhance profitability and compliance for payer plans
Analyzes, develops and enacts corrective action from various available data/reports that show inefficiencies and execution at the store level regarding Managed Care (e.g., review claims and audit histories to identify trends, review plan profit reports and identify volume, sales, margin or other trends)
Revises plans or tactics, or establishes new plans or tactics to address performance short-falls regarding third party plans
Communicates contract terms, conditions and requirements to the Retail Store operations (e.g., claims processing, accountabilities)
Bachelor of Science Degree in Pharmacy or Pharm D degree required
3 years Pharmacy Management operations experience or 5 years pharmacy operational experience preferred
1 year Clinical Services experience preferred
1 year sales training preferred
1 year Prescription Benefits Management (PBM) experience preferred
Proficiency with Microsoft Office (primarily Word, Excel, Outlook and PowerPoint) required
Solid written and verbal communication skills
Ability to prioritize work and meet deadlines
Ability to generate sound business decisions within set guidelines
Must be a self-starter; with initiative to drive positive business results

Manager, Pharmacy Claims Reconciliation Resume Examples & Samples

2-5 years of Pharmacy Technician Experience
Ability to have a solid understanding of PDX Pharmacy Application
Word, Excel, prioritization, organized
Minimum two years of Retail Pharmacy Technician experience

Manager, Pharmacy Licensing Resume Examples & Samples

Manages Pharmacy Licensing
Strong administrative, organization, verbal & written communication, reading and filing skills
Ability to work under little supervision
Ability to anticipate the needs of the teams and other relevant constituencies so as to properly frame new initiatives and ability to translate these capabilities into the language of customer and investor value
Strong knowledge or and ability to interpret departmental operations, rules, procedures and practices
Ability to maintain confidentiality of information
PREFERRED: Minimum of two years working with licensing and regulatory agencies

Manager, Pharmacy Audit Resume Examples & Samples

Collaborate on proactive solutions with key clients, client services, and legal team related to FWA matters
Serve as central point of contact and subject matter expert for FWA for key clients
Anticipate client's needs and proactively builds relationship through ongoing meetings, presentations, escalations, and resolution of issues
Design policy and procedures around new FWA initiatives
Assesses and interprets pharmacy audit requirements and needs of client/client account management
Develop key relationships with industry partners, MEDIC and law enforcement
Collaborate with, and present to, senior business leaders to deliver highlights of emerging FWA trends
Adapts department plans and priorities to address business and operational challenges
Manages ambiguity, adapting behavior and work methods to changing organization, adapting best practices in all processes
Establishes trust and credibility and follows through on commitments
Demonstrated problem solving skills; ability to dig into the details
High employee engagement and manger index/values
Bachelor’s Degree, ideally in Healthcare Service Management, Finance or Accounting
Proficiency utilizing MS Office: Word, Excel, PowerPoint, Access, Visio and Outlook
Experience with data analysis and manipulation of data
5+ years of experience in Pharmacy or Healthcare industry, preferably under a FWA/SIU program
5+ years of relevant experience managing a team or managing a client

Senior Manager, Pharmacy Sector Resume Examples & Samples

Minimum Bachelor’s Degree in related field with at least five (5) years sales and marketing experience preferably in the FMCG environment with people management experience
High level of understanding on managing top accounts in retail channel with clear set of KPIs
Proven track record in demonstrating successful innovative program development and implementation
Strong consumer marketing skills, planning and project management
A team player with high leadership qualities, ability to work effectively cross-functionally, creative, resourceful and must be able to think out-of-the-box
Strong organizational, interpersonal and communication skills
Excellent written and oral communication in English
Willingness to travel 20% of time within Malaysia

Project Manager, Pharmacy Administration Resume Examples & Samples

Leads and provides technical leadership to projects
Sets strategic direction of projects
Develops project plans which identify key issues, problems, approaches, performance metrics and resources required
Designs processes to address identified problems
Establishes team membership and negotiates time commitments and resource allocation
Provides staff leadership to multi-disciplinary teams
Motivates team members and facilitates team meetings
Acts as liaison, problem solver, and facilitator
Cultivates and reinforces appropriate group values, norms, and behaviors
Provides guidance to team on performance and productivity issues
Designs research plans for data gathering and analysis
Actively participates or may lead in analyzing data and developing recommendations and action plans
Accountable for the development of project documentation for senior executives and other key clients to facilitate sharing of project outcomes and best practices
Plans and facilitates meetings
Makes formal presentations to various senior level audiences
Assesses project impact on the workforce
May include developing training program for different levels of audiences
May develop and manage a department, including recruiting, coaching, performance evaluation of staff
Minimum three (3) years of experience in specified technical area
Project management experience in health care preferred
Master's degree or clinical licenses (RN, MD, etc.) preferred

National Business Manager, Pharmacy Resume Examples & Samples

High profile and influential role within GSK, Australia
Help us on our mission is to improve the quality of human life!
Achieve sales revenue budgets within investment guidelines
Support and coaches team members towards delivery
Appraise the results and directs reporting across total customer / channel of all planned sales programs
Monitor and analyse sales and trade spend for total customer / channel
Deliver sales and market share objectives across category and within customer/ channel JBP
This would be a great role for a National Business Manager who has experience from the FMCG/ Pharmaceuticals sectors
An understanding of Account Management, negotiation and the Australian retail market
Relevant tertiary qualification, experience in Aztec, field or stores preferred

National Account Manager, Pharmacy Resume Examples & Samples

High profile sales role within GSK, Australia
Great role to implement the Pharmacy channel strategy
Drives net sales revenue and operating income for specified accounts/ channel
Optimise trade spend investment and complete ROI analysis
Plans and directly manages activities for the customer
Participate in all reviews for core brands and complete business review with account
Execute promotional plans in line with category strategy and GSK promotional guidelines, direct and control both the Pharmacy and Grocery channel head office business strategy
This would be a great role for a National Account Manager who has experience from the FMCG/ Pharmaceuticals sectors
Ideally you will have already established business relationships with key customer stakeholders at My Chemist Group and Sigma
Understanding of regulatory environment in relation to pharmacy

Manager, Pharmacy Operations Resume Examples & Samples

Reviews Medicare and Medicaid prior authorizations and coverage determination requests to ensure clinical appropriateness and optimization of care
Supervises a team of up to 15 pharmacy technicians
Ensures team associates meet departmental goals of compliance, productivity, and quality
Ensures associates handle prior authorization/coverage determination requests within all federal and state regulatory compliance time frames
Develops departmental workflow processes to increase efficiency and quality
Develops departmental policies and procedures in conjunction with all state, federal, and contractual requirements
Required Experience in managed care
Preferred Minimum 3 years management experience
Ability to use pharmaceutical and medical reference, literature to provide drug information to the health plan
Ability to evaluate financially the impact of drug products
Required Intermediate proficiency using Microsoft Word, Excel, Outlook and PowerPoint

Senior Brand Manager, Pharmacy Brands Resume Examples & Samples

Develop short and long-term strategic brand plans for both consumer and professional targets
Execute annual marketing plans to achieve share, volume and profit objectives
Develop and implement new product launches in collaboration with international & regional marketing teams
Lead and deliver upon all aspects of the brand management including product launches competitive pricing, communication to all stakeholders including health care professionals, retail trade partners and consumer targets
Control and monitor the development of sales, profit and market share versus the annual business plan
Actively participate in the financial and manufacturing forecasting activities – S&OP
Maintain and optimize marketing budget investment spending / ROI
Proactively monitor, analyze and optimize marketing programs, competitive information, market trends, customer needs, professional communication and product performance in order to increase efficiencies and effectiveness
Develop and deliver various presentations for management, sales organization and trade customers updating all decision-makers on the progress and status of product marketing plans
Lead and collaborate with internal cross functional organizational business teams
Lead and supervise a minimum of one direct report as well as the health care professional detailing team
Acts with speed and pragmatism
Communicates ideas clearly and logically
Takes a broad perspective and identifies root causes
Takes decisions and calculated risks; gets things done
Reflects on and learns from mistakes
See change as opportunity and acts accordingly
Is reliable, accountable and has integrity
Trusts others and makes sure trust is nurtured
Wins people's heads and hearts
Strives for more
Cares about the people we work with, the products we make, the customers we work for and the communities we live in
Looks for ways to simplify and optimize processes

Manager Pharmacy Systems / Internal Control Resume Examples & Samples

Provides effective communication which includes verbal and good listening, writing, and presentation skills to a variety of stakeholders from executives to staff
Leads and develops the pharmacy analysts at the CSCs providing direction and coaching
Demonstrates a track record of success with emphasis on successful execution of solutions
Demonstrates effective problem solving skills which includes understanding issues, able to simply and process complex issues, understanding the difference between critical details and unimportant facts
Practice and adhere to the Code of Conduct philosophy and mission and value statement
Practice and adhere to HealthTrust Solution’s policies and procedures

Senior Manager Pharmacy Education & Professional Development Resume Examples & Samples

Serve as Residency Program Director for the PGY-2 Residency in Medication Safety and supervise the accreditation process with the American Society of Health-System Pharmacists (ASHP)
Work with outsourced Continuing Education providers to coordinate programming for monthly education programs that are timely and relevant for PharMEDium staff
Work with outsourced Continuing Education providers to coordinate programming for quarterly education programs that are timely and relevant for PharMEDium customers
Coordinate annual programming at ASHP Summer and Midyear Clinical Meetings with staff in the Marketing Department and the Director of Medical Affairs in the Clinical Affairs Department
Develop appropriate training programming for pharmacy technicians that will meet or exceed accreditation standards for the Pharmacy Technician Certification Board (PTCB) by the year 2020
Develop educational support for all pharmacists to be successful in passing Board Certification examinations in Sterile Compounding upon availability, or other certificate programs in sterile compounding (e.g., ASHP Sterile Product Preparation Training and Certificate Program)
Standardize learning opportunities and objectives for Advanced Pharmacy Practice Experience (APPE) rotations with Colleges of Pharmacy and PharMEDium pharmacists in all locations
Create a foundational structure for the Continuous Professional Development of all pharmacists to enhance the knowledge, skills, attitudes and values required by pharmacists for their practice
Collaborate with other members of the PharMEDium training teams to provide clinical support and expertise when necessary
Create and maintain a virtual drug and medical information center related to sterile compounding to be used as the reference source for PharMEDium pharmacists, pharmacy technicians, and other associates as well as PGY-2 Residents and pharmacy students
Graduate of an Accreditation Council for Pharmacy Education (ACPE)-accredited College of Pharmacy with Illinois licensure in good standing and a minimum of 5 years clinical experience in health-system pharmacy
Completion of ASHP-accredited PGY-1 Residency Program, required
Knowledge of state and federal regulations surrounding sterile compounding and 503B outsourcing facility licensure
Knowledge of ACPE requirements for precepting pharmacy students and residents
Ability to collaborate with faculty, preceptors and students to evaluate outcomes of the pharmacy experiential education program

Manager Pharmacy Operations Resume Examples & Samples

Conduct in-field assessments to identify gaps in workflow efficiency, system and technology utilization, and practice management
Draft best practice solutions and communicate observations to members to ensure alignment with pharmacy goals and strategic initiatives
Develop detailed and customized action plans to outline observations and recommendations
Collaborate with members to ensure implementation and execution of action plans and provide follow up and support as needed
Communicate program feedback and program success to Program Development team and make recommendations for improvement when necessary
2 Confidentiality Notice: This document, including any attachments, is for the sole use of its intended recipients and may contain confidential,

Category Manager Pharmacy Resume Examples & Samples

Identifies and drives category strategies and initiatives; delivers against period, quarterly and annual forecasts
Develops annual & quarterly category strategy and plans based on evaluation of past performance, consumer and competitive/company trends
Analyzes and develops pharmaceutical integrated business plans in collaboration with vendors and the Albertsons General Merchandise Team
Develops innovative new products, programs, and processes to deliver industry differentiation within category. Establishes new product launch distribution plans
Reviews competitive activity and adjusts programs and tactics accordingly
Coordinates vendor sponsored programs with Patient Care Services, Pharmacy Operations, Pharmacy Learning & Development, Pharmacy Managed Care and the Albertsons General Merchandise Team
Cultivates effective relationships with vendors and leads national vendor negotiations. Establishes and manages the vendor funds strategy
Establishes strategic relations with key suppliers that lead to new consumer and industry insights
Coordinates vendor meetings, funding and priorities with Pharmacy Specialty Care to ensure maximization of vendor funding and programs
Pharmacy Operations: Has an in-depth understanding of store and pharmacy operations and merchandising methodologies and practices (P&L, financial management, etc). Minimum 3 years’ experience as a pharmacy manager
Analytical Skills: Must have a strong knowledge base in supermarket retail pharmacy and an understanding of consumer behavior in relation to product performance; must carry a detailed understanding of cause-effect relations between operational levers and performance by utilizing financial, statistical, merchandising, marketing, and/or consumer research background. Strong financial background
Interpersonal/Management Skills: Proven ability to work successfully across all areas and levels of the company; can successfully monitor performance; strong management skills, particularly working with vendors; ability to influence and lead effective partnerships within the enterprise; can thrive in a complicated matrix environment
Innovation: Champions new ideas and initiatives and creates an environment that supports innovation; leverages fresh perspectives, breakthrough ideas, and new paradigms to create value in the market
Negotiation Skills: Must demonstrate ability to negotiate contracts and terms in order to gain maximum advantage for costs and vendor funding opportunities. Experience in developing complicated and national contracts
Strategic Skills: Demonstrate ability to understand and think big picture; delivers category plans and programs that compliment both the corporate and departmental strategies leading to strong category sales and profit performance
Self-Motivation/Decision Making: Experienced in taking initiative and making decisive, timely and appropriate decisions
Marketing: Marketing experience or proven results working with a marketing department or organization
Communication Skills: Excellent written and verbal communication skills to develop and maintain effective business relationships within and outside of the company
Influence: Experience with achieving results without direct authority and implementing programs across multiple stakeholders
Computer Proficiency: Knowledge of Microsoft Office and working knowledge of Planograms and schematics

Manager, Pharmacy Operations Resume Examples & Samples

Required Other Experience in managed care
Intermediate Demonstrated interpersonal/verbal communication skills
Required Intermediate Microsoft Excel Ability to use Word, Excel and PowerPoint

Senior Manager Pharmacy Marketing Resume Examples & Samples

Contribute to the growth of the businesses by supporting/developing and implementing distribution and stakeholder strategies to support the larger brand strategies of HUMIRA and some SPD brands; align Brand objectives and Trade Customer’s needs
Support Brand Teams in the definition of their strategies related to the “Last Mile to Patient”
Collaborate with patient support & adherence strategy development, diseases management programs and other market growth initiatives for all AbbVie Pharmaceutical portfolio
Support Trade Team and Specialty Pharmacies strategy development
Liaise with HUMIRA, SPD and HCV Brand Teams to best maximize AbbVie’s value proposition while meeting commercial needs
Develop synergy and working relationships with multichannel customers, i.e. Physicians, Nurses, Pharmacists, cancer boards …
Coordination of Pharmacists Adboards
Develop synergy and working relationships with in-field Team Members
Communicate distribution program implementation details to the affiliate
Participate in Brand Meetings at a strategic level and represent Pharmacists community
Coordination of Pharmacists Adboards & communicate strategic initiatives for annual brand plans process
Ensure KPI objectives are met as determined in collaboration with business team
Operate and communicate effectively in a Matrix environment and ensure the flow of information
Think at a strategic level and challenge status quo
Prioritize to ensure effective time management and multi–tasking
Analyze complex data and translate it into opportunities for AbbVie
Negotiate with internal and external stakeholders
Prepare and deliver effective presentations. Tailor message to the different stakeholders
Lead projects
Demonstrate interpersonal skills to build strong relationships
Lead cross functional team
Financial processes
External stakeholder environment and market access
Pharmacy Trade and Healthcare environment
Disease Management

Senior Manager, Pharmacy Services Resume Examples & Samples

Representing CVS Pharmacy in partnerships with senior living facilities
Developing and enhancing the market strategy and competitive differentiation for senior living services and offerings
Oversight for the sizing and assessment of opportunities, identifying risks/benefits and formulating recommendations to improve current and develop new product offerings
Lead the diagnosis, solution development, planning, execution and measurement of strategic products and services to support our senior living clients encompassing all of the company’s assets and delivery methods
Collaborate with senior business leaders across the enterprise to drive growth in the senior living space
Ability to think strategically and with a customer-centric point of view
Organized thought process to develop creative solutions to business challenges
Experience with the development, testing and execution of product offerings
Demonstrate a real passion for developing high-performing teams
Demonstrate strong business insight and mature decision making processes
Experience identifying connections between functional business units and factor them into decisions and plans
Excellent communication skills and executive presence
Ability to influence cross functional and senior stakeholders

Manager Pharmacy Operations Resume Examples & Samples

Monitor prescription turnaround time so that internal standards and client performance guarantees are met
Assist Director of Operations in monitoring costs to ensure compliance with cost to fill goals
Address staff concerns and day to day operational, system, customer service, quality, and professional issues. Work in production as needed
Implement programs and process improvements to enhance the level of internal and external customer service provided
Work with Director of Operations to analyze operations and overall efficiencies of the pharmacy
Serve as a point of escalation for issues requiring a higher degree of expertise or discretion to resolve
Represents pharmacy operations in cross-functional meetings and projects
Assist Inventory Department with the oversight of Warehouse activities as needed
BA/BS degree or 11 – 14 years of relevant working experience
Five – eight years of experience or Master’s degree and six to 10 years’ experience; 1-2 years’ experience in leadership role preferred, preferably including 1 year at ESI
General PC knowledge including Microsoft Office, Internet, and email; Technical expertise of ESI’s systems and platforms very helpful
Strong knowledge of current pharmacy regulations
Demonstrated leadership skills including ability to effectively develop, assist, train and coach less experienced team members with the patience to explain details and processes repeatedly
Willingness to work a flexible schedule during peak times; Knowledge of ESI products/services
Willingness and ability to travel, if necessary
LI-DH1

Assistant Manager, Pharmacy Sourcing Resume Examples & Samples

Assists with sourcing related activities following strict sourcing guidelines and utilizing prescribed sourcing methodologies
Assists with the development and execution of sourcing or utilization related initiatives that generate annualized cost reduction on total pharmacy spend
Interacts with our national Group Purchasing Organization (GPO), manufacturers and our wholesalers/distributors to resolve contract-related issues
Ensures GPO and other contract execution at UHS Corporate conveys contract information, "Letters of Commitment" (LOCs), to facility level DoPs
Negotiates new contracts or enhancements to existing contracts with pharmaceutical manufacturer account representatives. Attempts to convey such new contracts or enhancements through UHS' specified GPO, as available
Conveys "preferred drug" status resulting from to LOCs to facility level DoPs
Directs impact analysis for major GPO pricing changes. Works with Behavioral Health (BH) DoPs and BH Pharmacy Management Company towards same mission and goals as pertaining to acute care
Monitors compliance with "preferred drug" commitments
Monitors rebate payments ensures missing data is received by drug manufacturers to support maximized rebates. Ensures rebates that are paid at the local level are properly credited and that rebates paid at the corporate level are credited at the facility level
Develops tools to track and monitor appropriate utilization, develops key performance indicators (KPI)
Works with Behavioral Health (BH) DoPs and BH Pharmacy Management Company towards same mission and goals as pertaining to acute care. Helps to ensure consistent auditing and feedback for appropriate utilization control and expense reduction.Performs analysis of pharmacy contract utilization and formulates and implements recommendations for adoption or improvement
Performs Category Management functions including convening quarterly business reviews with key suppliers and distributors

Frx-manager, Pharmacy Resume Examples & Samples

Supervises the day to day activities of the assigned team ensuring that each individual’s work meets the established performance standards regarding the dispensing of pharmacy products
6 – 8 years’ related experience
3+ years’ experience as a Pharmacy Supervisor
Strong management skills with the ability to lead cohesive and productive teams
Strong interpersonal skills with the ability to communicate with all levels of management through diplomacy and tact
Working knowledge of Word, Excel, and PowerPoint. Ability to learn pharmacy systems
Ability to be licensed in various states
Strong clinical background
Previous experience in a pharmacy practice; retail or mail-order pharmacy experience preferred
Dialysis or pharmacy experience a plus

Manager, Pharmacy Resume Examples & Samples

Assist with the preparation and monitor the budget for areas of responsibility, including drug and personnel costs
Assist with the recruitment, hiring and mentors staff and colleagues through feedback, positive discipline and performance evaluations. Enforce progressive corrective action appropriately
Assure pharmacy is in compliance with all federal and state regulations
Design and implement operational services, including dispensing and compounded product preparation, which support the pharmacists' provision of pharmaceutical care
Develop, implement, direct and monitor the delivery of pharmaceutical care. Ensure patient/customer satisfaction and implements measures to correct perceived deficiencies in care and service
Ensure provision of cost-effective drug therapy through analysis of patient outcomes; validate that care is provided according to current standards of practice; support and monitor the quality improvement program
Facilitate staff involvement in established departmental programs, e.g. quality improvement, patient/professional education and staff development. Develop staff advancement opportunities and fosters an environment conducive to innovation and progressive learning
Integrate the distributive and cognitive aspects of pharmaceutical care
Maintain a current body of knowledge in the areas of their service with regard to drug therapy and technology. Complete all staff pharmacist competencies
Maintain productive, collaborative relationships with physicians, nurses, departmental managers and others in clinical leadership roles to achieve short and long-term goals for related programs and clinical services
Promote, support and conduct research related to practice
Schedule pharmacists to effectively cover the hours of operations of the pharmacy as well as on call hours
Graduate of an accredited school of pharmacy is required
Four years of progressive pharmacy experience, including both dispensing and consultant experience is required
Hospital Pharmacy experience is strongly preferred
Management experience is preferred

Manager Pharmacy Resume Examples & Samples

Minimum Education: B.S. Degree from an accredited School of Pharmacy
Licensed and in good standing with the Georgia State Board of Pharmacy
Oriented and knowledgeable in the specialized functions of a retail pharmacy
Worked a minimum of three (3) years in a retail pharmacy
Worked in a supervisory capacity in a retail pharmacy for a minimum of one (1) year
Knowledgeable of hospital and retail financial systems (general ledger, P&L statements, budgetary process, billing programs, etc) – preferable
Knowledgeable of computerized retail pharmacy systems – preferable
Exposure / experience in all phases of pharmacy operations, e.g. inventory management, etc
Demonstrated leadership qualities
Ability to supervise both professional and non-professional employees
Demonstrated ability to work with other Hospital Departments and Department Managers
Ability to think/act independently as required by situation

Assistant Manager Pharmacy Ops Resume Examples & Samples

Directly supervises the activities of the assigned Pharmacy employees
Maintains and fosters relationships and serves as a resource for pharmacy personnel and affiliated areas (i.e. nursing, external vendors) regarding technical pharmacy operations
Three years of experience in a healthcare or related setting required; pharmacy experience strongly preferred
Previous supervisory/management experience preferred

Manager, Pharmacy Operations Resume Examples & Samples

Demonstrated effectiveness in communicating and dealing with personnel is desired
A minimum of 3 years acute care hospital experience is required
A minimum of 2 years previous supervisory experience is required
Education in management and supervision, as would be acquired through seminar attendance
Hospital sponsored Supervisory/Management development programs or college course work is desired
Possesses knowledge and has expertise in all aspects of hospital pharmacy operations including current laws and regulation, basic clinical skills, and being abreast of new developments in drug therapy, technology and current healthcare issues
Knowledge of cost accounting principles, computer technology and spreadsheets is required
Excellent written and oral communication skills is required

Manager Pharmacy Data & Analytics Resume Examples & Samples

Oversee operations of the MGH Pharmacy Budgets and Analytics team, set goals and objectives, and design a framework for these to be met
Plans, develops, communicates a >$250mm hospital drug budget involving more than 150 GH and MGPO practices in addition to the inpatient, retail outpatient, and ambulatory oncology budgets that roll directly to the Chief of Pharmacy. Produces bottom-up, item-detail budget workups and executive-level budget summaries for the CPO, MGH Budget/Finance Office, and practice areas. Works with GH and MGPO departments to align pharmacy’s budget recommendations with their practice-specific drug utilization criteria and revenue targets
Evaluates drug spend performance by business area and develops reporting strategies for utilization reviews. Manages Pharmacy’s day-to-day relationship with the MGH Budget/Finance office. Liaises with GH and MGPO ambulatory department business owners regarding their drug budgets, advises them on variances
Supervises collaborative efforts and manages interdisciplinary resources within the department (e.g. Informatics, Supply Chain, Clinical Pharmacy, Administration) to enhance financial performance. Audits non-compliant activities that negatively affect results
Monitors pharmacy operations (main campus and satellites) to assess the financial impact of operational changes and mitigate unintended consequences on expense and revenue. Engages resources external to Pharmacy (e.g. MGH Budget/Finance, MGH Revenue, PHS Accounting, and PHS Revenue Operations) to promote expense visibility and maintain drug margins
Serves as a member of the Partners Pharmacy Business Finance Committee, Pharmacy Finance Steering Committee and the hospital’s Medication Education, Safety, and Approval Committee (MESAC)
Fluency with financial analysis in a health care setting
Familiarity with EPSi or a comparable healthcare decision support platform
Ability to work independently and deliver on tight deadlines
Ability to lead cross-functional teams to drive positive financial results; self-directed and able to take initiative with minimal supervision
Strong writing skills and the ability to interpret the interrelationship between pharmacy finance and pharmacy informatics
Capable of working across functional areas and at different levels of the organization
Ability to analyze and interpret financial and operational data and summarize key findings
Ability to present information to senior managers, take questions under pressure, and make recommendations
Bachelor’s degree and a minimum of 10 years experience in a business setting, preferably healthcare, involving budgetary responsibility
MBA, MHA or comparable advanced degree strongly preferred

Account Manager Pharmacy Sales Resume Examples & Samples

Responsible for the management and oversight of the pharmacy account(s). On-site training and implementation of processes and procedures to all new clients and re-training to existing clients as needed
Assist in the preparation of pharmacy benefit design analysis for specialized proposals and quotes. Runs financial reports or performs basic financial analysis on utilization data and market research and analysis. Develop detailed specifications for implementation of new pharmacy products for clients
Coordinate, prepare and present regular Account/ Claim reviews for the client, claims staff, legal or any other team member deemed necessary
Coordinate all post-sale, on-going aspects of the company’s operations and communication with senior level executives at the client level, as well as legal, other Organization companies and outside vendors
Work closely with Sales Support Analysts responsible for account processing and set-up to ensure accurate and seamless service delivery. Develop documents and processes to ensure effective communication via work plans for all account implementation activities
Primary contact for the resolution of the day to day account service issues. Support customers during the implementation of sales contracts and throughout the relationship by resolving difficult issues in a timely and professional manner; taking responsibility for customer satisfaction and loyalty
3 - 5 years of Client Management experience
Bachelor's Degree in Business Administration/Management
Customer Relations
Problem Solving & Decision Making
Communication Skills
Results Driven
Analytical and Logical Reasoning/Thinking
Influence and Persuasion
Planning and Organizing
Diligence

Manager, Pharmacy Claims Evaluation Resume Examples & Samples

Current, unrestricted licensed pharmacist
Experience in retail pharmacy a plus
Experience leading clinical programs/projects preferred
3+ years of experience as clinical pharmacist
Basic understanding of pharmacy Rx reject codes
Working knowledge related to developing or maintaining PDL/formulary strategy highly preferred
Knowledge of clinical programs required
Experience working with data analytics preferred
Experience with managed care pharmacy programs

Manager, Pharmacy Operations Resume Examples & Samples

Graduate of an accredited college of pharmacy, Pharm.D preferred
Registered pharmacist with Texas licensure (or eligible)
Must have advanced clinical/leadership training (pharmacy practice and/or specialty residency) or have a minimum of 5 years of experience in practice with operational and leadership skills
Process improvement or project management experience a plus. Pediatric pharmacy experience and/or Advanced degree preferred

Manager Pharmacy Technicians Resume Examples & Samples

2) The Programs Manager provides daily and direct supervision of Pharmacy Technicians, Pharmacy Clerks and Pharmacy Interns. This responsibility is encompassing over all three shifts, weekends and holidays
5) Under the direction of the Director of Pharmacy, the Programs Manager performs Support Staff work performance evaluations and annual performance reviews
9) The Programs Manager performs other duties as assigned

Manager Pharmacy Resume Examples & Samples

1) The Programs Manager demonstrates the ability to prioritize and direct daily operations to meet the dynamic patient care needs of the Pharmacy
3) The Programs Manager coordinates the selection, orientation, training and competency assessments for Support Staff
4) The Programs Manager assists with daily workload and staffing issues, including problem solving and coordination. The Programs Manager makes appropriate staffing decisions when workload fluctuates to best meet patient care and budgetary goals
6) The Programs Manager assists in the maintenance and interpretation of departmental statistics, reports, forms and documents. This responsibility includes but is not limited to financial reports, month-end and budget processes, internal and external billing processes, departmental QI and operational reports for regulatory review
7) The Programs Manager serves liaison support and backup for the Pharmacy Buyer. This support includes procurement of drugs, contract compliance review and inventory control
8) The Programs Manager participates in the quality improvement of the Pharmacy Department

Manager, Pharmacy Programs Resume Examples & Samples

Minimum of 5 years Retail Pharmacy experience, with at least 3-5 years of Pharmacy Operations experience
Previous experience in pharmacy operations or program development
Bachelor of Pharmacy Degree or PharmD required
Excellent understanding of the pharmaceutical industry
Experience with PharmaClik Rx, or other dispensing software, is an asset
Familiarity and exposure to pharmacy colleges and associations
Budget management experience and strong financial/business acumen
Excellent proficiency in Excel (pivot tables, macros, and vlookups) is mandatory
Project Management Certification an asset
Strong project management skills
Demonstrated ability to effectively develop, lead and manage projects in a cross-functional environment
Ability to communicate clearly with stakeholders with good listening and questioning skills
Superior analytical skills and ability to solve problems and resolve conflict situations
Attention to detail and accuracy
Strong time management and organizational skills·
Ability to function independently
Proven ability to operate in a multi-stakeholder environment
Some domestic travel may be required

Senior Manager, Pharmacy Resume Examples & Samples

Actively participate in professional organizations at the local, state and national level so as to bring recognition to the UPMC Health System and relationships
Assist Director to develop long and short-term goals and objectives for the departments. Implement plans to achieve those goals and objectives
Assist Director to recruit, support and develop an exemplary management, clinical and technical staff and ensure their continued competence through an annual assessment program
Demonstrate a service orientation toward patients, staff and visitors. Assists the Director to develop and effectively communicate the mission of UPMC Presbyterian/Shadyside Hospital and the Department of Pharmacy for the departments of pharmacy that supports the mission of the hospitals and clinics
Develop staff, services and programs to support academic programs of the school of pharmacy and other teaching programs of the university
Ensure the implementation of exemplary pharmaceutical care (i.e. integrated drug distribution and drug use and disease state management). Participate in the development of systems that ensure appropriate drug control. Oversee the implementation and monitoring of these systems. Review, analyze and revise all departmental systems (i.e. drug distribution, computer, financial, etc.)
In conjunction with Director, analyze resource utilization (i.e. personnel, drugs) in order to ensure maximum efficiency and effectiveness of their use. In conjunction with the Department the Finance team monitor, analyze and report on the financial performance of the department in order to ensure operation within budgeted and non-budgeted approved guidelines
In conjunction with the Director, develop programs and services that ensure the safety, appropriate and cost-effective use of drugs in the patients we serve (e.g. appropriate implementation of formulary status, specialized clinical services)
Oversee the Unit-based Pharmacist program, ensuring that the program goals align with goals of the relevant Units and their leadership while providing outstanding pharmaceutical care to patients. Maintain productive, collaborative relationships with physicians, nurses, departmental managers and others in leadership roles to achieve short and long-term goals for the Unit-based program
Pharmacy Degree Required ( Registered Pharmacist or Doctor of Pharmacy )
Five years of experience in pharmacy management positions is required
Master of Business Administration or Master of Health Administration is preferred
Ambulatory pharmacy care is strongly preferred
Experience in multi-facility institution is preferred
Experience managing projects and process improvement efforts preferred

Manager Pharmacy Sales Support Resume Examples & Samples

Create client-specific pharmacy benefit analysis in support of Pharmacy Sales business segment
Support Highmark Sales organizations and external clients to assist in servicing pharmacy clients, including issue resolution and benefit consultation
Performance of primary data analysis of pharmacy claims, to include, but not limited to Commercial, Specialty, Medicare pharmacy claims as well as cost-based and risk management projects that will ensure proper alignment of benefit designs pertaining to the use and coverage of prescription drugs
Support of the successful implementation of key pharmacy clients through interaction with the Client Management team and the appropriate vendor partners
Completion of all Prescription Drug Requests for Proposals, Requests for Information, surveys or other prescription drug informational requests
Support of the Pharmacy/Sales business segment by providing coordination of elevated prescription drug account issues, including client refunds
Consultation with other Highmark areas for operational, clinical and financial issues relative to Prescription Drug
Bachelors Degree
Seven (7) years experience in a Sales / Marketing environment
Seven (7) years experience in Healthcare or Managed Care environment
Seven (7) years experience with personal computers including presentation software, word processing, database, project management and EXCEL software packages
Seven (7) years work experience utilizing verbal and written communication skills to include presenting and negotiating
Five (5) years experience in Project Management in a leadership role
Three (3) years experience with Pharmacy Benefits
Three (3) years experience with basic accounting principles
Yes

Territory Sales Manager, Pharmacy VIC Resume Examples & Samples

Driving sales and off location displays in key Pharmacy outlets
Building strong sales through superior category management by executing visual and sales objectives
FMCG Sales or Sales Territory management background preferred
You must be a self starter with strong communication and influencing skills
You will also demonstrate flexibility and confidence to manage all aspects of the customer experience
Given every opportunity to showcase your talents, you will thrive in this largely autonomous role that offers an excellent support network and chance to join an exceptional team with a passion for nutrition and a fantastic product range
A tertiary qualification in Business or Nutrition would be preferred but above all you must have a sound track record

Manager Pharmacy Operations Resume Examples & Samples

Consistently operates the Pharmacy service line within established fiscal guidelines
Assumes accountability for identifying problems and issues, generating solutions, and anticipating effects of decision
Leads, coaches, develops, and recognizes staff to maximize performance and growth
Assesses, processes and generates ideas for improvement; supports interdisciplinary approach to process improvement while maintaining individual accountability
Focuses on building relationships with physicians, hospital leadership, and community leaders to support service line goals
Assures appropriate skill mix and staffing levels are maintained in accordance with volume and patient acuity needs
Assists in development of departmental operating and capital budgets and are accountable for monitoring statistics for budget analysis and implements changes in response to trends and hospital needs
Proactively communicates areas of potential legal, regulatory and compliance vulnerability to the director
Counsels personnel concerning performance, attitude, and interpersonal relationships; addresses staff concerns in a professional and timely manner
Bachelors of Science in Pharmacy
Five years of progressive management experience
Five years of experience as a Pharmacist
Previous hospital experience
Knowledge State and Federal laws,TJC, and professional practice standards

Manager Pharmacy Resume Examples & Samples

Develops and implements performance improvement activities to include medication safety, medication use evaluation and pharmacoeconomics
Assists with the development and implementation of strategic plans and objectives, which are aligned with the organization's mission, vision and goals
Develops and implements policies and procedures to ensure efficient and effective delivery of services. Identifies and resolves issues affecting services
Manages activities related to staffing, including hiring, orienting, evaluating, disciplinary actions, and continuing education initiatives
Minimum two (2) years of management experience required. Experience directly applicable to the area managed required

Manager Pharmacy Decision Support Analytics Resume Examples & Samples

Analytic and Decision Support
Computer applications (i.e. Word)
Decision support software applications
Pharmacy business (340B, acute and ambulatory care pharmacy operations, distribution, procurement etc.)
Project management (i.e. Microsoft Project)
Analytic and quantitative analysis
Problem solving and critical thinking
Five years or more experience with health care data analytics and data management or large ERP systems providing financial analysis, budgeting, benchmarking, and decision support
Experience in mid-management or consulting roles
Bachelor degree in business administration from and accredited college in business administration or related field (i.e. Finance, Accounting)

Manager, Pharmacy Infusion Services Resume Examples & Samples

Has previous experience in Infusion Services
Has advanced management degree or residency and some management experience
Assist to develop, manage and integrate clinical services that include patient care, research and education
Assist to develop, manage and integrate distributive services for pharmaceuticals
One to three years of experience with Oncology Services and Pharmacy Management required

Manager Pharmacy Resume Examples & Samples

We treat all those we serve with compassion and kindness
We act with absolute honesty, integrity and fairness in the way we conduct our business and the way we live our lives
Position Requirements
Licensure/Certification/Registration:Current licensure by the Colorado Board of Pharmacy as a registered Pharmacist. BLS and ACLS required within first 2 months of employment
Education: B.S. or Doctorate of Pharmacy (Pharm.D.)
Experience: (At least one of the following)
Organization - proactively prioritizes needs and effectively manages resources

Manager, Pharmacy Claims Audit & Recovery Resume Examples & Samples

Minimum 4 years claims audit experience
Minimum 4 years claims recovery experience
Minimum 3 years supervisor experience
Minimum 3 years database management systems (SQL, SAS and/or Access) experience

B Business Manager Pharmacy Administration Maitland Resume Examples & Samples

Competencies in 340B program, the use of information support systems, automated technologies and analytical tools in a health care setting. Ability to maintain confidentiality
Working knowledge and understanding of medication and contract terminology Proficiency in Microsoft Office (Excel, Word, Outlook)
Bachelor’s degree in Finance, Business or healthcare-related field and four–six years of experience, OR Master's degree and at least three years of healthcare-related experience
Minimum of three years of pharmacy 340B experience OR
Minimum of five years of business and analytics experience
Minimum of two years of project management expertise and complex system oversight key job accountability
Ability to understand and apply quality assurance and risk management procedures in all areas of work performed (preferred)
Knowledge of 340B HRSA rules and regulations and pharmacy contracting principles and practices (preferred)
340B Prime Vendor Program/340B University Certificate from Apexus

Manager, Pharmacy Resume Examples & Samples

Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects
May contribute to the development of policies and procedures
Works on complex projects of large scope
Develops technical solutions to a wide range of difficult problems. Solutions are innovative and consistent with organization objectives
Completes work independently receives general guidance on new projects
Will interact with staff, internal and external customers and peer groups at various management levels
Participate in hospital committee meetings necessary to enhance practice and patient care
In-patient hospital pharmacy experience
Ability to see, hear, write, and speak clearly in order to communicate with customers and health care professionals
Pressure to perform in emergency situations
Overall decision making responsibility
Em resolution

Assistant Manager Pharmacy Operations Resume Examples & Samples

Directly supervises the activities of the main pharmacy repackaging area, pharmacy carousels and delivery technicians
Determines short- and long-term needs and goals, assists in the development of budgets for both operating and capital needs and projects manpower and equipment needs
Serves as a resource for storeroom personnel regarding the pharmacy carousel dispensing system
Three years of experience in a healthcare or related setting required
Pharmacy experience strongly preferred
A Master's degree may offset the experience requirement
A minimum of an additional 4 years of pharmacy-related experience to include supervisory experience may offset the Bachelor’s degree requirement

Account Manager, Pharmacy Benefits Mgmt Resume Examples & Samples

Monitors and manages the operational aspects of the contract with Pharmacy Benefits Manager to assure contract compliance and maximize value
Perform cost/utilization analysis leading to assist in the identification of management opportunities to improve the cost/quality of healthcare
Oversees processes and implements solutions necessary to collect overpayments, recoveries, and all other issues
Collaborate with other departments to secure the data and analysis necessary to support state rate setting and to coordinate on pharmacy-related eligibility issues, including COB processes and encounter reporting
Monitor MAC Pricing Lists at health plan levels for changes and to assure contract compliance; collaborate with clinical teams to develop solutions
Oversee, support and perform all audits as required (SOX, CMS, internal, Network)
Reconcile rebates receivable in collaboration with Accounting
Provide leadership for any state PBM compliance issues identified
Medicare, Medicaid or Government sponsored Healthcare and Pharmacy Benefit experience preferred
Knowledge of CMS rules or regulations regarding Pharmacy Benefit services preferred
5+ years managed care pharmacy or PBM experience

Clinical Manager, Pharmacy Resume Examples & Samples

Licensed pharmacist in the Commonwealth of Massachusetts
Doctor of Pharmacy degree or Bachelor of Science degree with equivalent experience required
Excellent organizational and communication skills required
Participates in performance improvement activities using evidence-based practice
Coordinate in-service education, drug information, competency validation, and other educational services for medical and nursing staff
Serve as a preceptor for experiential education students from Schools of Pharmacy
Enhances professional growth and development through participation in educational programs, in-service meetings, workshops and professional affiliations

National Sales Manager, Pharmacy Resume Examples & Samples

Build a highly engaged team of representatives who enjoy their job every day
Inspire and direct the activities of the national sales representatives for the achievement of short and long term business objectives
Translating marketing strategies into day-to-day working sales and promotional strategy and driving the implementation of this through In-field Representatives
Liaise with internal stakeholders, e.g. Peer NSM, Marketing, Medical, X-functional team to plan in-field alignment activities
Work with Business Unit Manager to set and achieve in-field targets including call rate and plan of action
Implement and coach sales team in the understanding and adoption of the “Challenger” model
Lead the creation of account strategies and business plans and ensure efficient use of the CRM system
Deliver impactful communication and training initiatives for the pharmacy field team to ensure medical, technical and sales skills are maintained
Proactive and ongoing targeting of key customers to reach brand team goals
Maintain necessary contact with major suppliers, key customers and industry associations
Develop and manage the expense budget within plan by allocating monies appropriately and regularly monitoring performance
Monitor the impact of all initiatives and make adjustments as necessary to optimise strategic outcomes and results
Manage the people issues e.g. recruitment, retention, development plans, succession planning
Actively seek, identify, analyse, and present new business opportunities and improvement ideas to senior management on an ongoing basis
Manage a small metro territory to ensure tactics are delivered in an effective way
Effectively manage agreed projects to deliver high-quality work product in a timely fashion
Be an active member of Immunology brand teams to ensure collaboration and delivery of brand specific campaigns
5+ years of current Pharmaceutical Sales Management experience in the Australian Retail Pharmacy Banner Groups / Wholesalers
Ability to think and plan strategically and operating with execution excellence
Ability to operate, lead and facilitate effectively in a matrix organization
Business/Marketing tertiary qualification - essential
An energetic, dynamic and driven individual who is keen to bring people along with you to achieve outstanding results
A background knowledge and experience with chronic diseases would be highly regarded
Knowledge of the Medicines Australia Code of Conduct
Ability to travel interstate frequently
Excellent stakeholder management skills
Excellent analytical and problem solving skills
Excellent innovative and creative thinking skills

Manager, Pharmacy Nampa Resume Examples & Samples

Oregon or Idaho licensure as a registered pharmacist and preceptor by the State Board of Pharmacy in the applicable state of practice required
Graduation from an ASHP-accredited hospital residency with an advanced degree in pharmacy preferred –or equivalent qualification obtained through administrative experience
Membership in the ASHP or other professional memberships preferred. Two to five years of pharmacy experience required; hospital experience preferred
Two years of relevant administrative experience required. Didactic courses in clinical pharmacotherapeutics, pharmacokinetics, statistical analysis, and nutritional support services required
Knowledge of budgets and inventory controls. Demonstrated skill in planning, implementing and evaluating programs
Additional knowledge in current pharmaceutical technology including distribution, protocol design, monitoring and intervention
Excellent verbal and written communication skills are needed to direct daily operations, as well as to communicate with a variety of clinical and ancillary departments. Clerical ability is necessary to prepare reports, records, and charts
Ability to interface with physicians, patients, and all levels of hospital personnel. Demonstrated communication skills

Marketing Manager, Pharmacy Resume Examples & Samples

Develop, execute, and manage marketing strategies leveraging paid, earned, and owned channels (specifically in store signage, direct mail and email)
Strong comfort with managing multiple projects at once, in a fast-paced environment where collaboration and attention to detail are keys to success
Keen sense of detail and organization skills and provide careful execution across multiple marketing channels
Establish and leverage analytics to measure campaign success; continuously optimize and innovation to deliver desired results
Strong collaborative working relationships with key internal stakeholders (real estate, EPID, Rx Operations, and Strategic Procurement)
Creative yet analytical outside of the box thinker who is capable of coming up with unique solutions
Prior experience working with an external agency partner – ability to provide strategic direction, feedback and ensure creative is delivered on strategy
Manage of a marketing budget (forecasting of projected expenses and margin expenses) and invoice submission and tracking process

Manager, Pharmacy Care Management Resume Examples & Samples

Perform management responsibilities including, but not limited to: involved in hiring and termination decisions, coaching and development, rewards and recognition, performance management and staff productivity
Plan, organize, staff direct and control the day-to-day operations of the department; develop and implement policies and programs as necessary; may have budgetary responsibility and authority
Assist with focusing activities toward a strategic direction as well as develop tactical plans, drive performance, and achieve targets In collaboration with the upper management,
Ensure that team members are clinically competent and adequately trained in motivational interviewing and other engagement techniques in order to achieve the market’s engagement and clinical targets for assigned population. Ensure on-going staff development through education and opportunities for professional development
Review department performance in relation to established metrics and implements changes in collaboration with other multi-disciplinary team managers to effect continual improvement in the services provided
Lead/participate in both departmental and inter-departmental work groups to continually enhance the delivery of programs and services and proactively respond to changing client and market expectations
Ensure that all services are delivered consistent with applicable internal policies and procedures as well as applicable CMS, State, local, and regulatory agency requirements and applicable standards of practice of Case Management
Written & Oral Presentation Skills
Negotiation
Oral & Written Communication Skills
Matrix Environment
Analytical Skills
Time Management

Manager, Pharmacy Services Resume Examples & Samples

Researches and performs critical and statistical analysis of medical and scientific evidence as the basis for disease management guidelines and pharmacoeconomic comparisons of cancer therapies and regimens
Develops and directs the implementation of Drug Management
Process Improvement Program for assigned network. Coordinates Disease Management partnership implementation and follow-up
Develops departmental goals and objectives in consultation with administration. Establishes and implements departmental policies and procedures
Develops drug purchasing systems. Resolves internal coordination problems and analyzes various operating reports
Takes corrective action as necessary. Manages the selection and training/orientation of departmental personnel
Assumes overall responsibility for pharmacy inventory, assuring proper inventory levels, pricing, drug outages, recalls, etc
Evaluates performance and recommends merit increases, promotions, and disciplinary actions. Review departmental performance and ensures compliance with accreditation, quality assurance, legal and other regulatory requirements
Manages the activities of pharmacy staff including Registered Pharmacists and Pharmacy Technicians

Download Manager Pharmacy Resume Sample as Image file

Related Job Titles

Pharmacy Consultant Resume Sample

Pharmacy Specialist Resume Sample

Pharmacy Manager Resume Sample

Pharmacy Tech Resume Sample

Supervisor Pharmacy Resume Sample

Senior Pharmacy Technician Resume Sample

Pharmacy Assistant Resume Sample

Pharmacy Clinical Resume Sample

Pharmacy Operations Resume Sample

Pharmacy Buyer Resume Sample

Technician Pharmacy Resume Sample

Specialty Pharmacy Resume Sample

Browse More

Manager Pharmacy Resume Samples

The Guide To Resume Tailoring

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies

Tailor your resume & cover letter with wording that best fits for each job you apply

Resume Builder

Resume Builder

15 Manager Pharmacy resume templates

Read our complete resume writing guides

How to Tailor Your Resume

How to Make a Resume

How to Mention Achievements

Work Experience in Resume

50+ Skills to Put on a Resume

How and Why Put Hobbies

Top 22 Fonts for Your Resume

50 Best Resume Tips

200+ Action Words to Use

Internship Resume

Killer Resume Summary

Write a Resume Objective

What to Put on a Resume

How Long Should a Resume Be

The Best Resume Format

How to List Education

CV vs. Resume: The Difference

Include Contact Information

Resume Format PDF vs Word

How to Write a Student Resume

Account Manager Pharmacy Resume Examples & Samples

Area Sales Manager, Pharmacy Resume Examples & Samples

Territory Sales Manager Pharmacy Resume Examples & Samples

National Account Manager Pharmacy Channel Resume Examples & Samples

Manager, Pharmacy Account Services Resume Examples & Samples

Manager Pharmacy Services Resume Examples & Samples

Manager, Pharmacy Operations Resume Examples & Samples

Senior Manager, Pharmacy Operations Resume Examples & Samples

Manager Pharmacy Operations Resume Examples & Samples

Manager, Pharmacy Operations Resume Examples & Samples

Manager, Pharmacy Systems Resume Examples & Samples

Product Manager, Pharmacy Systems Resume Examples & Samples

Manager, Pharmacy Operations Resume Examples & Samples

Assistant Manager Pharmacy Ops Resume Examples & Samples

Senior Product Manager, Pharmacy Systems Resume Examples & Samples

Manager Pharmacy Ops Resume Examples & Samples

Manager, Pharmacy Operations Resume Examples & Samples

Manager, Pharmacy Service Center Resume Examples & Samples

Manager, Pharmacy Integration Resume Examples & Samples

Manager, Pharmacy Ops-carlsbad Resume Examples & Samples

Manager, Pharmacy Operations Resume Examples & Samples

Product Manager, Pharmacy Resume Examples & Samples

Manager, Pharmacy Operations Resume Examples & Samples

Senior Manager, Pharmacy Benefits Resume Examples & Samples

Senior Product Manager, Pharmacy Renewal Resume Examples & Samples

Manager, Pharmacy Managed Healthcare Resume Examples & Samples

Manager, Pharmacy Claims Reconciliation Resume Examples & Samples

Manager, Pharmacy Licensing Resume Examples & Samples

Manager, Pharmacy Audit Resume Examples & Samples

Senior Manager, Pharmacy Sector Resume Examples & Samples

Project Manager, Pharmacy Administration Resume Examples & Samples

National Business Manager, Pharmacy Resume Examples & Samples

National Account Manager, Pharmacy Resume Examples & Samples

Manager, Pharmacy Operations Resume Examples & Samples

Senior Brand Manager, Pharmacy Brands Resume Examples & Samples

Manager Pharmacy Systems / Internal Control Resume Examples & Samples

Senior Manager Pharmacy Education & Professional Development Resume Examples & Samples

Manager Pharmacy Operations Resume Examples & Samples

Category Manager Pharmacy Resume Examples & Samples

Manager, Pharmacy Operations Resume Examples & Samples

Senior Manager Pharmacy Marketing Resume Examples & Samples

Senior Manager, Pharmacy Services Resume Examples & Samples

Manager Pharmacy Operations Resume Examples & Samples

Assistant Manager, Pharmacy Sourcing Resume Examples & Samples

Frx-manager, Pharmacy Resume Examples & Samples

Manager, Pharmacy Resume Examples & Samples

Manager Pharmacy Resume Examples & Samples

Assistant Manager Pharmacy Ops Resume Examples & Samples

Manager, Pharmacy Operations Resume Examples & Samples

Manager Pharmacy Data & Analytics Resume Examples & Samples

Account Manager Pharmacy Sales Resume Examples & Samples

How to Make
a Resume

50 Best
Resume Tips

200+ Action
Words to Use

Internship
Resume