Senior Pharmacy Technician Resume Samples
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Senior Pharmacy Technician Resume Samples
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KD
K Dickinson
Kory
Dickinson
91882 Schowalter Keys
Dallas
TX
+1 (555) 250 7262
91882 Schowalter Keys
Dallas
TX
Phone
p
+1 (555) 250 7262
Experience
Experience
Philadelphia, PA
Senior Pharmacy Technician
Philadelphia, PA
Dickinson Inc
Philadelphia, PA
Senior Pharmacy Technician
- Reorders as necessary to maintain a continuous inventory of medication and supplies. Receives, checks in and restocks medications ordered through wholesaler and other vendors
- Collaboration with Pharmacists and Medical Directors, ensuring coverage criteria is clearly communicated to the Physicians and their office personnel
- Answers phones in a courteous and timely manner. Attends to customers in a timely manner. Assists in preparation of stat items investigating and preparing missing medications serves as a bridges between the customer and the pharmacist
- Consistently meet established productivity, schedule adherence, and quality standards while maintaining a good attendance record
- Resolve customer issues; ensuring accurate information is provided
- Contact Doctor's offices to obtain information necessary to determine if the Drug Claim is covered under the member's pharmacy benefits. Outreach will be performed via phone and electronically (e.g. fax)
- Apply benefit plan criteria in making decisions (approvals / denials) or recommendations; clarify and explain pharmaceutical benefits and procedures
Phoenix, AZ
Senior Pharmacy Technician
Phoenix, AZ
Bauch, Volkman and Koss
Phoenix, AZ
Senior Pharmacy Technician
- Assisting Case Managers on an individual member basis by working through the member's pharmacy-related barriers
- Contacting patients (rarely and if so by phone only), pharmacists and doctor's offices to resolve claims issues
- Providing support to the Pharmacy Director
- Troubleshooting issues within the health plan
- Monitoring of compliance for Prior Authorization and Appeals cases
- May act as a resource for others
- Reach out to Members for assistance in securing information from their doctor
present
San Francisco, CA
Licensed Senior Pharmacy Technician
San Francisco, CA
Ritchie-Oberbrunner
present
San Francisco, CA
Licensed Senior Pharmacy Technician
present
- Resolving customer issues; ensuring accurate information is provided
- Contacting patients, pharmacists and doctor's offices to resolve claims issues
- Checkspacking list for accuracy
- Receivespacking order and pull items to be delivered from order sheets
- Processing prescriptions (from intake to order completion)
- Researching member or physician concerns by assisting pharmacies in claims adjudication and prescriber coordination
- Conducting basic reporting and analysis
Education
Education
School Degree
School Degree
Ashford University
School Degree
Skills
Skills
- Be capable of working with highly technical equipment
- Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities
- Ability
- Ability to remain focused and productive each day though tasks may be repetitiv
- Communication skills including the ability to consult / advise, demonstrate empathy, and provide clear instructions or directions
- Ability to identify problems including complex issues and determine solutions, both independently or in a team / group setting
- Strong phone communication skills
- Highly motivated and self - directed
- Excellent oral and written communication skills
- Ability to remain focused and productive each day, though tasks may be repetitive
15 Senior Pharmacy Technician resume templates
Read our complete resume writing guides
1
Senior Pharmacy Technician Resume Examples & Samples
- EXPERIENCE: 3-5 years experience in community pharmacy (2 years with OHS)
- LICENSURE: Certified Pharmacy Technician (CPhT)
- SKILLS: Interpersonal, organizational and mathematics skills
2
Senior Pharmacy Technician Resume Examples & Samples
- Requires active certification with Pharmacy Technician Certification Board (PTCB)
- Requires active registration with the Nebraska State Board of Pharmacy
- This is a Telecommute opportunity for those residing in the state of Nebraska
- Moderate proficiency with Windows PC applications, which includes the ability to learn new and complex computer system application - specifically Word and Excel - data entry and date manipulation, will modify documents
- Available to work 40 hours per week and overtime as required according to the needs of the business
- Active certification with Pharmacy Technician Certification Board (PTCB), and active registration with Nebraska State Board of Pharmacy
3
Senior Pharmacy Technician Resume Examples & Samples
- *Position is located in North Phoenix off of I-17 and the 101***
- Research drug information as necessary
- Accurate drug data entry into electronic medical record
- Assess member eligibility
- Access drug claims data
- Collaborate with OptumCare team and program members outside OptumCare
- Problem solving and decision making skills
- Demonstrate accuracy, timeliness, organization and attention to detail
- Advanced Education
- Knowledge of Medicare part D
- Ability to identify and analyze drug data trends
- Knowledge of HIPPA
- Experience using EMR systems
4
Senior Pharmacy Technician Resume Examples & Samples
- Reviews and approves/pends requests for prescription authorizations
- Pharmacy Technician certification required within 3 months (90 days) of hire
- May coordinate others activities
- National Pharmacy Technician License or the ability to obtain within 90 days
- 2+ years experience with Windows PC applications, including Microsoft Office Word (creating documents and forms) and Excel (sorting, formulas, and tables) as well as the ability to learn new and complex computer system applications
- 6+ months of Healthcare experience
- Pharmacy experience in a retail or hospital setting
- Medical Terminology knowledge
5
Senior Pharmacy Technician Resume Examples & Samples
- Schedule pharmacist consultation appointments with members that participate in any of the clinical programs operationally supported by the Clinical Call Center
- Document provider feedback in clinical database
- Manage various incoming fax queues to ensure all provider feedback is appropriately captured
- Report PHI related incidents in a timely manner and in accordance with HIPAA requirements
- Document and store all returned mail based on standard operating procedures
- Bachelor’s Degree (or higher) with 1+ year of experience in pharmacy and/or PBM (Pharmacy Benefits Management) business OR a High School Diploma/GED with 3+ years experience in Pharmacy and/or PBM business
- Current Certified Pharmacy Technician licensure in Illinois
- Proficiency with PowerPoint which includes the ability to create, edit and save Presentations
- Willing to work flexible hours in a fast paced environment, (4 days a week 7:45 am - 4:15 pm and one consistent day from 11:30 am - 8:00 pm, all work M-F, no weekends)
- Prior call center or customer service experience
- Bilingual fluency in English and Spanish
- Proficiency with Excel which includes the ability to create, edit, sort data, save, spreadsheets
- Highly motivated and self-directed
- Ability to interact cross functionally within the organization
6
Senior Pharmacy Technician Resume Examples & Samples
- Contacting patients (rarely and if so by phone only), pharmacists and doctor's offices to resolve claims issues
- 2+ years of experience as a Pharmacy Technician
- Current National Pharmacy Technician Certification or ability to become Certified within 90 days of hire (Continued employment is contingent upon successful National Pharmacy Technician licensing and registration as required)
- Ability to Create/Edit MS Word Documents and use Outlook email and calendar to reply to Provider inquiries in a professional and efficient manner
- Experience using computer so that candidate can demonstrate ability to maneuver around Windows based applications effectively
- 4+ years of experience as a Pharmacy Technician
7
Senior Pharmacy Technician Resume Examples & Samples
- Ensure appropriate distribution of workload and workflow for assigned area including shifting resources and back filling as needed
- Accurately and responsibly operates production equipment to include but not limited to changing labels, cleaning printers, monitoring production equipment, restocking materials
- Serve as the first line resource for questions/issues for team members in coordination with supervisor
- Promote a positive work environment for team that supports high employee morale and job satisfaction
- HS diploma or equivalent
- 2 to 3 years of experience; experience in a dispensing pharmacy setting required
- Pharmacy Technician license/certification/registration as required by state law
- Ability to adapt in a dynamic work environment
- Learn quickly, solve problems and make decisions
- LI-JT1
8
Senior Pharmacy Technician Resume Examples & Samples
- Identify and document issues impacting performance and productivity of team members
- Raise issues to Lead and Supervisor for action; Provide input regarding solutions for same
- Assist Lead and Supervisor in ensuring that established policies and standard operating procedures are being followed and that individual and team goals for productivity and quality are met/exceeded
- Assist in the development and documentation of policies and procedures for technicians; including specific training materials and ensuring these documents are current and accurate
- Provide one on one training in addition to group sessions on an as needed basis
- Two to three years of experience; experience in a dispensing pharmacy setting required
- Knowledge of standard concepts, practices, and procedures within dispensing pharmacy, strong attention to detail with good organizational skills, good verbal and written communication skills
- Ability to adapt in a dynamic work environment learns quickly, solve problems and make decisions
- LI-HL1
9
Senior Pharmacy Technician Resume Examples & Samples
- Accurately and responsibly operates production equipment to include but not limited to changing labels, cleaning printers, monitoring production equipment, restocking materials; Ensure appropriate teams are informed of equipment malfunctions
- Serve as the first line resource for questions/issues for team members in coordination with supervisor; Promote a positive work environment for team that supports high employee morale and job satisfaction
- Identify and document issues impacting performance and productivity of team members; Raise issues to Lead and Supervisor for action; Provide input regarding solutions for same
- Assist in the development and documentation of policies and procedures for technicians, including specific training materials and ensuring these documents are current and accurate; Assist in training and validating technician staff regarding procedures; Provide one on one training in addition to group sessions on an as needed basis; Provide tips on how to get the job done more efficiently and accurately
10
Senior Pharmacy Technician Resume Examples & Samples
- Role may include triaging/resolving operational issues/concerns relating to prior authorization requests, providing operational instructions to senior prior authorization technicians and addressing operational and compliance needs
- Role may include contacting members, doctor?s offices and other internal departments in order to securing the clinical and other benefits-related information necessary to complete review
- Role may also include resolving customer service-related issues and ensuring accurate service-related information is provided
- Dedication to build rapport with coworkers, internal customers, and other departments by demonstrating a strong customer service orientation and a continuous positive image of OptumRx
- Demonstrate ability to strengthen productive working relationships and effectively communicate (verbally and in writing) with team members, other internal and external customers, and management team
- 2+ years of pharmacy technician experience
- 1+ year of experience with MS Outlook, Excel, & Word including basic function; email/calendar, moving through and understanding excel documents, knowing tabs, saving/editing documents
- Pharmacy Technician license in the State of California
11
Senior Pharmacy Technician Resume Examples & Samples
- Verify appropriate Member and Provider information
- Contact Patients, Pharmacists, and Doctor's offices to resolve Claims issues
- Contact Doctor's offices to obtain information necessary to determine if the Drug Claim is covered under the member's pharmacy benefits. Outreach will be performed via phone and electronically (e.g. fax)
- Reach out to Members for assistance in securing information from their doctor
- Accurate, timely, and detailed documentation of each Outreach attempt
- Collaboration with Pharmacists and Medical Directors, ensuring coverage criteria is clearly communicated to the Physicians and their office personnel
- Provider Outreach to obtain additional information necessary for the Pharmacist or Medical Director to render a coverage decision
- Ability to remain focused and productive each day, though tasks may be repetitive
- Continued employment is contingent upon successful Pharmacy Technician licensing and registration, as required
12
Senior Pharmacy Technician Resume Examples & Samples
- 1+ year in Hospital or Specialty experience as a Pharmacy Technician
- Medicare and/or Medicaid knowledge
- 2+ years of Pharmacy related experience
- Advanced proficiency with Windows PC applications, which includes the ability to learn new and complex computer system application
13
Senior Pharmacy Technician Resume Examples & Samples
- Detail - oriented pharmacy technician desired
- Licensure by the appropriate State Board of Pharmacy in good standing
- Certification by the Pharmacy Technician Certification Board in good standing
- 3+ years of pharmacy technician experience with home infusion or specialty pharmacy experience
- Have the manual dexterity, eye hand coordination, fine and gross motor skills and tactile abilities to perform such functions as necessary to scope of practice
- Be capable of working with highly technical equipment
14
Senior Pharmacy Technician Resume Examples & Samples
- 2+ years of experience with Windows PC applications, including Microsoft Word (creating documents and forms), Microsoft Excel (sorting, formulas, and tables), and the ability to learn new and complex computer system applications
- Ability to obtain National Pharmacy Technician Certification (PTCB) within 3 months after hire date
- Available to work one of the following shifts: 3-11:30pm Monday-Friday, 9am-7:30pm Sunday-Wednesday, or 9am-7:30pm Wednesday-Saturday
15
Senior Pharmacy Technician Resume Examples & Samples
- Requires active registration with the Texas State Board of Pharmacy
- Moderate proficiency with Windows PC applications, which includes the ability to learn new and complex computer system application - specifically Word and Excel - data entry and date manipulation, modify documents
- Active certification with Pharmacy Technician Certification Board (PTCB), and active registration with Texas State Board of Pharmacy
16
Senior Pharmacy Technician Resume Examples & Samples
- Troubleshooting issues within the health plan
- Assisting Case Managers on an individual member basis by working through the member's pharmacy-related barriers
- Providing support to the Pharmacy Director
- Conducting basic reporting and analysis
- Researching member or physician concerns by assisting pharmacies in claims adjudication and prescriber coordination
- Expand provider educational efforts via individual and mass communication as negative trends are identified
- Support member education by improving pharmacy-related health literacy with benefit navigation assistance
- 2+ years working within a Pharmacy, PBM, or Health Plan
- 2+ years as an Account Manager or in a client facing role
- Intermediate level of proficiency with MS Word, Excel and PowerPoint (i.e. creating and editing documents, spreadsheets and presentations
- Must live in either Rhode Island, New York, Delaware, Pennsylvania, Maryland or New Jersey to be considered
- Pharmacy Technician Licensure
17
Senior Pharmacy Technician Resume Examples & Samples
- Current State Pharmacy Technician License and National Certification without restrictions based on regulatory requirements of the State of Texas
- 1+ years working experience with Microsoft Office to create, save and report documents
- Experience with Windows-based applications, including the ability to learn new and complex systems
- Authorization to work in the United States
- Available to work 40 hours per week including weekends and overtime as required according to the needs of the business
18
Senior Pharmacy Technician Resume Examples & Samples
- Assist in the development and documentation of policies and procedures for technicians, including specific training materials and ensuring these documents are current and accurate; Assist in training and validating technician staff regarding procedures; Provide one on one training in addition to group sessions on an as needed basis; Provide tips on how to get the job done more efficiently and accurately; Ensure that all team members are cross trained to cover production functions
- Strong attention to detail with good organizational skills, good verbal and written communication skills
- Ability to adapt in a dynamic work environment; learn quickly, solve problems and make decisions
19
Senior Pharmacy Technician Resume Examples & Samples
- Pharmacy Technician Certification a must have
- 2 + years of Pharmacy related experience
- National Pharmacy Technician Licensing and Registration are required OR candidate must acquire the License and Registration within 90 days of hire
- Continued employment is contingent upon successful Pharmacy Technician licensing and registration as required
20
Senior Pharmacy Technician Resume Examples & Samples
- Resolving customer issues; ensuring accurate information is provided
- Constantly meet established productivity, schedule adherence, and quality standards while maintaining a good attendance records
- Supervise the sterile compounding on a daily basis
- Ensure all 797 an Joint Commission documentation is being completed
- Responsible for making sure that delivery deadlines are being met on a daily basis
- Ability to learn new and complex computer system application
21
Senior Pharmacy Technician Resume Examples & Samples
- Primary focus on outgoing phone calls to identify and assess barriers to medication adherence and other medication related matters that patients have
- Access, input, and retrieve prescription information from computer systems to consult with patients and/or physicians regarding the use of medications and identified discrepancies
- Responsible for providing expertise and customer service support to members and internal/external customers
- Phone-based customer interaction to answer and resolve a wide variety of inquiries. This includes facilitating the transition of 30 to 90 day prescriptions for members
- Utah State Licensed Pharmacy Technician
- 1 year of Pharmacy related experience is required
- PTCB certified pharmacy technician (CPhT)
- Medicare or other managed care experience
- Experience with Part D medications
- Exceptional customer service
22
Senior Pharmacy Technician Resume Examples & Samples
- Contact Doctor's offices to obtain information necessary to determine if the Drug Claim is covered under the member's pharmacy benefits
- Outreach will be performed via phone and electronically (e.g. fax)
- 1+ years of working experience with Microsoft Word and Excel to create save and report documents
23
Licensed Senior Pharmacy Technician Resume Examples & Samples
- 3+ years of experience as a Pharmacy Technician with direct patient interaction
- Strong computer skills
- Basic knowledge with Microsoft Excel (create, edit, and VLOOKUP) and ability to learn new and complex computer system applications
24
Senior Pharmacy Technician Resume Examples & Samples
- Respond to and resolve on the first call, customer service inquires and issues by identifying the topic and type of assistance the caller needs such as benefits, eligibility and claims, financial spending accounts and correspondence
- Help guide and educate customers about the fundamentals and benefits of consumer-driven health care topics to include managing their health and well-being by selecting the best benefit plan options, maximizing the value of their health plan benefits and choosing a quality care provider
- Intervene with care providers (doctor's offices) on behalf of the customer to assist with appointment scheduling or connections with internal specialists for assistance when needed
- Assist customers in navigating myuhc.com and other UnitedHealth Group websites and encourage and reassure them to become self-sufficient
- Own problem through to resolution on behalf of the customer in real time or through comprehensive and timely follow-up with the member
- Research complex issues across multiple databases and work with support resources to resolve customer issues and/or partner with others to resolve escalated issues
- Meet the performance goals established for the position in the areas of: efficiency, call quality, customer satisfaction, first call resolution and attendance
- 1+ years of Customer Service experience
- Ability to use Microsoft Excel to sort, filter, formulate and display data
- Ability to use Microsoft Word to generate professional correspondence
- Ability to work regularly scheduled shifts within our hours of operation, where lunches and breaks are scheduled, with the flexibility to adjust daily schedule, and work over-time and/or weekends, as needed
- Active, Texas State Board of Pharmacy License
- Ability to use Microsoft PowerPoint to create and edit presentations
- Active PTCB National Certification
25
Senior Pharmacy Technician Resume Examples & Samples
- Acts as a resource for colleagues; may direct the work of other staff members
- May assist in training of new team members and may provide input to the employees’ performance evaluations
- May assist supervisor and manager with workflow management to ensure prescriptions are moving through the stages in a timely manner
- Act as a Subject Matter Expert and assists the Pharmacist in reviewing, processing, preparing, filling, labeling and dispensing of medications and supplies
- Cleans equipment and maintains all required temperature logs as per corporate Policy and Procedures
- Assists the inventory team with putting away newly received inventory in the appropriate location in the pharmacy. Assists with full inventory and cycle counts
- Where required, mixes and prepares pharmaceutical preparations including IV solutions, compounds, injectable medications, oral medications, topical medications and administration supplies and cleans compounding rooms, IV clean rooms and IV compounding cabinets as per corporate Policy and Procedures
- HS Diploma/GED and at least 3 years experience in pharmacy dispensing; at least 1 year as a Fulfillment Technician or related position with Specialty Pharmacy
- Pharmacy Technician Certification as granted by the state Board of Pharmacy or nationally recognized certification agency
- At least 3 years of experience in providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction
- Experience in communicating both verbally (on phone, one-on-one, to groups) and in writing (emails, letters, reports, presentations) to various audiences (work group, team, company management, prospective acquisitions, external clients)
- Experience in developing ways of accomplishing goals with little or no supervision, depending on oneself to complete objectives and determining when escalation of issues is necessary
- Experience in entering data into databases (ex: MS Access)
- Typing skills of a minimum 25 words per minute
- Basic Internet Explorer skills to include opening a browser, typing in URLs in the correct location, using a search engine, bookmarking a site, navigating using back/forward/stop buttons, and filling out forms online
- At least 3 years experience in mail order, long term care or specialty pharmacy preferred
26
Senior Pharmacy Technician Resume Examples & Samples
- Prior authorizations
- Must have active certification with PTCB/Pharmacy Technician Certification Board
- Must have active pharmacy technician registration with the state's State Board of Pharmacy
27
Senior Pharmacy Technician Resume Examples & Samples
- Perform compounding functions within adherence to USP 797 and other compounding rules and regulations in an ISO 5 environment
- Perform required cleaning and disinfecting of clean room, ante room, hood and equipment
- Two –three years Pharmacy Technician experience; previous sterile compounding experience and USP 797 knowledge is preferred
- Pharmacy Technician per state guidelines; Initial, periodic and validation training as required by USP 797
- General computer knowledge and experience with Microsoft applications
- Strong oral and written communication skills, ability to adapt in a dynamic work environment, learn quickly, solve problems and make decision
- Ability and desire to assist team member
- Willingness to work a flexible schedule to accommodate heavy work volumes, ability to stand for extended periods of time
28
Senior Pharmacy Technician Resume Examples & Samples
- Telecommute option open to new and existing telecommuters, however will have exceptions for the state of Texas**
- Process member prescriptions or prior authorizations through various computer systems ensuring the accuracy of all data and updating as necessary
- Navigate across multiple computer systems to respond to questions or to provide specific medication details/clinical information
- Apply benefit plan criteria in making decisions (approvals/denials) or recommendations; clarify and explain pharmaceutical benefits and procedures
- Process, pack or ship pharmacy orders to include the counting and dispensing of medications, accurate labeling and packing in appropriate manner for shipment within the required timeframes. Maintain dispensing units ensuring they are filled with correct products, returns products that are no longer valid due to recalls, supply issues, etc
- Educate members/guardians, providers, pharmacies) on proper medication use, drug interactions, side effect management, etc
- Partner with others to gather additional information and/or to interpret clinical guidelines; act as a resource for others
29
Senior Pharmacy Technician Resume Examples & Samples
- Answers phones in a courteous and timely manner
- Assists in preparation of stat items investigating and preparing missing medications and serves as a bridges between the customer and the pharmacist
- Reorders as necessary to maintain a continuous inventory of medications and supplies. Receives, checks in and restocks medications ordered through wholesaler and other vendors
- Works to ensure compliance with accreditation standards, State, Federal, OSHA and other regulatory standards. Follows all agency department policy and procedures. Ensures each admission meets admission criteria
- National Pharmacy certification
30
Senior Pharmacy Technician Resume Examples & Samples
- Follow daily packaging assignments
- Hand/Strip/Card packaging
- Double-check accuracy of all medications before beginning packaging process
- Record all quantities and expiration dates in designated log area
31
Senior Pharmacy Technician Resume Examples & Samples
- Comply with a process that addresses all state and federal guidelines for labeling
- Provide dispensing pharmacists with information regarding allergies, therapeutic duplications, and other items that the computer flags
- Consult with dispensing pharmacist regarding prescription order clarifications, order entry problems or concerns
- Complete all data fields according to pharmacy procedures including abbreviations
32
Senior Pharmacy Technician Resume Examples & Samples
- Active certification with Pharmacy Technician Certification Board (PTCB), and active registration with Nebraska State Board of Pharmacy or Kansas State Board of Pharmacy
- Moderate proficiency with Windows PC applications, which includes the ability to learn new and complex computer system application - specifically data entry and date manipulation, and modifying documents in Microsoft Word and Microsoft Excel
- Available to work 40 hours per week and overtime as required according to the needs of the business (Monday through Friday 10:30 - 7:00 or a day shift to include Saturday)
- Must be within a 50 mile radius of the Overland Park, KS or Omaha, NE UHC offices
33
Senior Pharmacy Technician Resume Examples & Samples
- 3+ years of Pharmacy related work experience
- Active certification with PTCB / Pharmacy Technician Certification Board
- Active pharmacy technician registration with the state's State Board of Pharmacy
- Must live within a commutable distance to UHG office within the Central, Mountain, or Pacific Time Zones. You may not reside in Texas, California, or Connecticut
- Available to work 3:00 pm to 11:30 pm Monday through Friday
34
Senior Pharmacy Technician Resume Examples & Samples
- To participate in the efficient day to day running of Healthcare- and in particular the Medicines Administration Point (pharmacy room) and assist senior managers, when required, in overseeing the management of pharmacy services
- To identify, investigate and provide feedback and training on any procedural issues, in particular in relation to Controlled Drug usage
- To maintain an up to date knowledge and be fully conversant of developments in local/national pharmacy procedures and to undertake regular review and development of these to support medicines management in the IRCs, e.g. Standard Operating procedures
- Assist in the collection and analysis of workload data when requested. Identify areas where the Boots pharmacy service can be developed and plan changes in liaison with G4S managers
- Provide problem solving advice about service provision and medicines management issues to residents
- Complete resident’s record on S1 to record all medication supplies/administration- and including supply/administration of discretionary medicines
- Provide advice to residents on compliance, concordance and prescribed medication
- Plan and undertake medicines management checks for in possession medications
- Assist in purchase of medicines, equipment and resources
- Provide a timely and efficient stock topping up service to the out of hours cupboard with responsibility for ensuring stock levels are appropriately maintained in accordance with an agreed stock list
- Share responsibility for ensuring all, emergency resuscitation bags and first response bags are properly maintained and replenished and regular checks are completed,
- Maintain an up to date knowledge of developments in local/national guidance in order to maintain/deliver high quality services
- Report clinical incidents via G4S clinical reporting system and ensure Boots pharmacy are aware where appropriate
- Ensure that medicines are managed in line with published SOP’s in a manner which maintains the integrity and security of the medicines
- Assist in the collection and analysis of workload data, when requested
- Assist in identifying areas where the medicines management and pharmacy service can be developed. Assist in the implementation of changes in liaison with pharmacy colleagues/serviceAssist with the induction and training of new healthcare staff re medicines management procedures
- Participate in the development and delivery of local training events for staff
- Keep up to date with all pharmaceutical matters , keeping records of CPD and evidence of continuing education for EDR reviews
- Deal appropriately with requests for potentially sensitive, drug related information, from other secure establishments, GPs, and substance misuse clinics; weighing up the need for this information to be provided against patient confidentiality and consent and seeking advice from Head of Healthcare on highly complex or contentious issues
- To anticipate potential problems and communicate with line managers in a timely manner
- Participate in multidisciplinary team meetings and review liaising with other professionals as required
- All employees should understand that it is their personal responsibility to comply with all organizational and statutory requirements e.g. Health and Safety, Equal treatment and Diversity, Confidentiality
- To be aware of the operational constraints of working in a secure practice both for personal safety and for the safety and security of others
- Develop and undergo training will be paramount
- Actively works towards developing and maintaining effective working relationships both within and outside Gatwick IRC’s including other G4S centres
- Priorities their own workload within agreed objectives deciding when to refer to others as appropriate
- Participates in the G4S’s EDR system, matching organisational aims with individual objectives and undertaking appropriate training as required
- Complies with the policies and procedures of G4S
- Ensures that a professional service and image is maintained at all times
- Ensures their own actions support the equality, diversity, rights and responsibilities of individuals
35
Senior Pharmacy Technician Resume Examples & Samples
- Checks packing list for accuracy
- Applies labels, and stack boxes according to directions
- Coordinate STAT deliveries
- Ship UPS orders
36
Senior Pharmacy Technician Resume Examples & Samples
- Current National Pharmacy Technician Certification or state licensed
- Ability to create / edit Microsoft Word documents
- Ability to use Microsoft Outlook email and calendar to reply to provider inquiries in a professional and efficient manner
37
Senior Pharmacy Technician Resume Examples & Samples
- Serve
- Other
- High
- General
- Knowledge
38
Senior Pharmacy Technician Resume Examples & Samples
- One to three years of pharmacy experience
- Certification is preferred
- Licensed as a Pharmacy Technician in the State of Michigan by 10/1/15
39
Senior Pharmacy Technician Resume Examples & Samples
- Provide outstanding customer service to all inbound/outbound calls
- Perform miscellaneous auxiliary functions essential to the efficient operation of the department
- Collaborate in various department meetings and forums to enhance processes and share tips to increase workflow efficiency
- Participate in User Acceptance Testing for projects that impact the Clinical Call Center
- Other duties as assigned by Operations Team Manager
- Bachelor’s Degree (or higher) and 1+ years of experience in Pharmacy and / or PBM Business OR High School Diploma / GED and 3+ years of experience in Pharmacy and / or PBM business
- Current / active Pharmacy Technician license in the state of Illinois
- 8 hour shift Monday - Friday 8:00am - 8:00pm - Ability to work regularly scheduled shifts within our hours of operation including the training period, where lunches and breaks are scheduled, with the flexibility to adjust daily schedule, and work over-time and/or weekends, as needed
- Proficiency with MS Excel (data entry, sorting / filtering) and PowerPoint (creation and presentation)
- Fluent in Spanish, Mandarin, or Cantonese
- Highly motivated and self - directed
40
Senior Pharmacy Technician Resume Examples & Samples
- Places medications in designated area for pharmacist to check, sends / delivers medications as required
- Assists in preparation of stat items investigating and preparing missing medications and serves as a bridge between the customer and the pharmacist
- Compounds specialty drug products
- Uses aseptic technique when compounding sterile drug products
- Completes accurate documentation of items compounded and repackaged
- Is familiar with, and strives to meet, various guidelines and recommendations as put forth by various governing bodies
- For example, completes documentation of refrigerator temperatures, IV hood cleaning, equipment maintenance and other activities as required
- Current Pharmacy Technician License for the State of Alabama
- 1+ years of Inventory Tracking experience in a Pharmacy Environment
- 2+ years of experience Compounding IV Medications
- 2+ years of experience working in Sterile Room Environment
- Pharmacy Technician National Certification
- Familiarity with USP 797 Compounding Standards
41
Senior Pharmacy Technician Resume Examples & Samples
- Enter new and refill orders in a timely and accurate manner
- Batch and print labels, forms, and delivery tickets
- You should prepare backup pharmacy orders
- You should follow all state and federal guidelines regarding medication labeling
- You should provide the dispensing pharmacists with information regarding allergies and drug interactions, therapeutic duplications, and other items that the computer flags
- You will consult with dispensing pharmacist regarding prescription order clarification, non-stock items, order entry problems or concerns
- You should follow all applicable government regulations including HIPAA
42
Senior Pharmacy Technician Resume Examples & Samples
- High School Graduate or Equivalent
- Must be registered as a Pharmacy Technician with the Missouri Board of Pharmacy
- 3-5 years previous experience in a hospital or retail pharmacy required
- Lead Pharmacy Experience or Supervisor experience preferred
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Senior Pharmacy Technician Resume Examples & Samples
- Prepare new prescription orders, refill orders, and distribution orders while maintaining quality and productivity standards
- Select and retrieve appropriate medications, count, compound and dispense prescriptions, verify quantities and prepare labels for bottles
- Workflow distribution /assignment
- Mentor entry level pharmacy technicians / Serve as subject matter expert
- Exceptions processing / Manage QA hits / Manage email communications
- Participate in Lean and Continuous Improvement efforts internal and external to the department
- Assist in the development and documentation of policies and procedures for technicians, including specific training materials and ensuring these documents are current and accurate
- 2-3 years Pharmacy Tech experience
- Valid Pharmacy Technician license / certification / registration as required by state law
- Ability to work in a fast-paced, production environment; Ability to stand for long periods
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Senior Pharmacy Technician Resume Examples & Samples
- Acts as a resource for colleagues with less experience; may direct the work of other staff members
- Acts as Subject Matter Expert and works autonomously to handle more complex issues related to the patients’ referral process, within established procedures and practices
- Acts as Subject Matter Expert on and completes all functions of a Processing Technician
- Assists with workflow management of the queues including assigning work
- Assists with issue resolution of the stages worked
- Acts as Subject Matter Expert and manages calls to and from internal and external customers for clarification of prescriptions, requesting further information or to inform them of a delay in services due to lack of needed information
- Monitors and assigns work assignments
- Assists with workflow management, issue resolution and training addition to or in the absence of a supervisor
- Assists with auditing and reporting of the other technicians including compiling AUX reporting and order audits
- High School Diploma/GED and at least 3 years of pharmacy order entry experience; at least 1 year of experience as a Order Processing Technician or related position with Specialty Pharmacy
- At least 3 years of experience providing customer service to team members and external customers, including meeting quality standards for services, and evaluation of customer satisfaction
- Willing to work, mandatory extra hours, this may include evenings, weekends, and/or hours outside of normal business hours
- At least 3 years of experience in call centers
- At least 2 years of experience in a healthcare or pharmacy setting
- Experience using the Intercom Plus system
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Senior Pharmacy Technician Resume Examples & Samples
- Process member prior authorizations through various computer systems ensuring the accuracy of all data and updating as necessary
- Navigate across multiple computer systems to respond to questions or to provide specific medication details / clinical information
- Receive incoming calls from members or providers; conduct outgoing calls as needed to provide follow - up or consultation such as prior authorization requirements, appeals, etc
- Apply benefit plan criteria in making decisions (approvals / denials) or recommendations; clarify and explain pharmaceutical benefits and procedures
- Process, pack or ship pharmacy orders to include the counting and dispensing of medications, accurate labeling and packing in appropriate manner for shipment within the required time frames
- Educate members / guardians, providers, pharmacies) staff on procedures to avoid compliance risk
- Partner with others to gather additional information and / or to interpret clinical guidelines; act as a resource for others
- Monitoring of compliance for Prior Authorization and Appeals cases
- Current, in good standing, State Pharmacy Technician license or National Pharmacy Technician Certification
- 1+ years of experience providing customer service and working with healthcare professionals
- Proficient Microsoft Word and Excel skills (basic documents / spreadsheet creation with ability to navigate the application); general PC / computer proficiency with ability to learn new systems quickly and efficiently
- Ability to work regularly scheduled shifts within our hours of operation including the training period, where lunches and breaks are scheduled, with the flexibility to adjust daily schedule, and work over - time and / or weekends, as needed
- All new hires will be required to successfully complete Pharmacy Operations training classes and demonstrate proficiency of the material
- 1+ years of previous experience as a Pharmacy Technician
- Ability to identify problems including complex issues and determine solutions, both independently or in a team / group setting
- Communication skills including the ability to consult / advise, demonstrate empathy, and provide clear instructions or directions
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Senior Pharmacy Technician Resume Examples & Samples
- Completes patient orders by selecting medication as indicated on the patient medication profile; assists in preparing and labeling of intravenous medication orders including total parenteral nutrition products using proper sterile and aseptic technique. Places medications in designated area for pharmacist to check, sends / delivers medication as required
- Is knowledgeable with regard to the proper use and handling of hazardous medications. Compounds and handles hazardous medication in accordance with established guidelines and regulations (i.e. USP 797)
- Answers phones in a courteous and timely manner. Attends to customers in a timely manner. Assists in preparation of stat items investigating and preparing missing medications serves as a bridges between the customer and the pharmacist
- Reorders as necessary to maintain a continuous inventory of medication and supplies. Receives, checks in and restocks medications ordered through wholesaler and other vendors
- Compounds specialty drug products. Uses aseptic technique within compounding sterile drug products. Completes accurate documentation of items compounded and repackaged
- Performs quality control activities related to sterile compounding and the clean room per company policy
- Is familiar with, and strives to meet, various guidelines and recommendation as put forth by various governing bodies. For example, completes documentation of refrigerator temperatures, IV hood cleaning, equipment maintenance and other activities as required
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Senior Pharmacy Technician Resume Examples & Samples
- Current State Pharmacy Technician License and National Pharmacy Technician Certification without restrictions
- Medicare and / or Medicaid knowledge
- Ability to remain focused and productive each day though tasks may be repetitiv
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Senior Pharmacy Technician Resume Examples & Samples
- You resolve customer complaints, issues and concerns
- You research questions, issues, and concerns as directed by management
- You answer incoming customer calls
- You prioritize and respond appropriately to calls
- You direct calls to appropriate team member to ensure best service possible
- You obtain information, explain available products or services
- You respond to phone and other inquiries
- You collect, prioritize and sort incoming faxes to the appropriate department/area
- You review orders for completeness, faxing back orders to customers as needed
- You initiate non-discretionary calls to facilities
- You contact customer accounts according to call schedule to obtain updated patient information, and verify accuracy of Resident Log information, as needed
- You create and maintain accurate customer records
- You maintain required documentation for tracking and researching orders
- You communicate with pharmacy field staff via email, phone or fax regarding patient changes received from facilities
- You understand Medicare Policy and Co-Pay requirements/guidelines
- You coordinate/manage “STAT” order process (check e-kit stock list and fax back to customer)
- You work collaboratively to assist team members/department as needed in order to meet workflow deadlines and/or complete miscellaneous projects
- You assist with training of new hires
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Senior Pharmacy Technician Resume Examples & Samples
- 1+ years of pharmacy technician experience
- Ability to solve mathematical problems
- Home infusion or specialty pharmacy experience
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Senior Pharmacy Technician Resume Examples & Samples
- Recommend product selection, addition and/or elimination based on contracts, availability, usage, and/or formulary management/clinical initiatives
- Recognize product trends and adjust inventory levels accordingly
- Ensure the uninterrupted flow of products to assigned pharmacy locations through appropriate purchasing procedures
- Review the inventory and purchasing needs on a daily basis
- Coordinate resolution of all inventory order problems (i.e. back orders, manufacturer outs)
- Prepare, participate in and monitor accuracy of all physical inventories
- Periodically coordinate review of inventory for expired, damaged, or overstocked medications
- Process all recall notices
- Coordinate removal of product from shelves
- Retrieve notices from patients,
- Separate notices for proper return, and
- Orders replacement/alternate products as indicated
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Senior Pharmacy Technician Resume Examples & Samples
- Primary function includes speaking with eligible members over the phone, primarily via cold calling or answering an inbound Auto Dialer, to offer telephonic services and schedule appointments for all pharmacy programs, for example medication therapy management services
- Place reminder calls to members & explain what the member can expect during their phone call with the pharmacist
- Contact healthcare providers to reconcile members’ medication profiles
- Engage with internal and external business entities as the point of contact to coordinate all member - related needs
- Team with the Clinical Pharmacist Quality Assurance and Training team to conduct the technical QA portion of pharmacist calls
- Maintain performance standards includes weekly /monthly call goals
- Assist with the technical/systems training of pharmacists
- 1+ years’ experience as a pharmacy technician
- An education level of at least a high school diploma or GED; or 10 years of equivalent working experience
- Demonstrated ability in using computer and Windows PC applications, which includes strong keyboard and navigation skills and ability to learn new computer programs quickly and efficiently
- Ability to work regularly scheduled shifts within our hours of operation including the training period, where lunches and breaks are scheduled, with the flexibility to adjust daily schedule, and work over-time and/or weekends, as needed
- Communication skills including the ability to consult/advise, demonstrate empathy, and provide clear instructions or directions
- Current state Pharmacy Technician license preferred, but not required
- Multi - lingual (Spanish, Mandarin, Cantonese, Russian, Vietnamese preferred)
- Associate or Bachelor’s degree
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Senior Pharmacy Technician Resume Examples & Samples
- Resolve customer issues and ensuring accurate information is provided
- 1+ years of Pharmacy related experience
- Kansas Pharmacy Technician License
- If licensed in any other state, then ability to get Kansas State Board pharmacy license within 90 days of employment (Continued employment is contingent upon successful Kansas Pharmacy Technician Licensing and Registration as required)
- 1+ years Sterile Compounding experience
- Familiarity with computer and Windows PC applications, which includes the ability to learn new and complex computer system applications
- Experience with Microsoft Word (ability to create / edit document), Microsoft PowerPoint (ability to create and send presentations) and Microsoft Excel (ability to work with formulas and formatting)
- 4+ years of Pharmacy related experience
- Nationally Certified Pharmacy technician
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Senior Pharmacy Technician Resume Examples & Samples
- Prepfor the day; set up totes
- Fillsdaily drug orders accurately and efficiently in a timely manner, under thesupervision of a pharmacist
- Assistsin processing returned drugs and recycle/dispose per procedure
- Reviewfacility pre-list and prepare 30 day cards with the appropriate drug for thefull fill
- Assistsin monthly fills by delivering and exchanging medications to scheduled nursinghome
- Assistin pre-packing frequently ordered medications, label, and store, as neededduring low volume times
- Packagesmaterials and products manually
- Receivespacking order and pull items to be delivered from order sheets
- Determinesthat the correct packing materials are available at packing station
- Checkspacking list for accuracy
- Applieslabels, and stack boxes according to directions
- CoordinateSTAT deliveries
- ShipUPS orders
- Keepsrecord of departure times and items packed and attaches to order
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Senior Pharmacy Technician Resume Examples & Samples
- Raise issues to Lead and Supervisor for action
- Provide input regarding solutions for same
- Knowledge of standard concepts, practices, and procedures within dispensing pharmacy, strong attention to detail with good organizational skills
