Lead Pharmacy Technician Resume Samples

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K Moore

Kacie

Moore

31777 Julio Inlet

New York

+1 (555) 362 0441

31777 Julio Inlet

New York

Phone

p +1 (555) 362 0441

Experience Experience

Houston, TX

Lead Pharmacy Technician

Houston, TX

Jacobs Group

Houston, TX

Lead Pharmacy Technician

Work with pharmacy manager to maintain and provide updates to communications board for facilitation of consistent pharmacy technician work processes
Assisting Case Managers on an individual member basis by working through the member’s pharmacy-related barriers
Assisting Case Managers on an individual member basis by working through the member’s pharmacy - related barriers
Make recommendations on efficiencies, improvements, or enhancements to existing work flow and process
Assisting Case Managers on an individual member basis by working through the member's pharmacy - related barriers
Make recommendations on efficiencies, improvements or enhancements to existing work flow and process
Assisting in Pharmacy maintenance/organization as directed by pharmacy manager

Dallas, TX

Store Lead Pharmacy Technician

Dallas, TX

Hettinger-Schoen

Dallas, TX

Store Lead Pharmacy Technician

Scheduling - assist Pharmacy Manager as directed in scheduling labor effectively and in alignment with Key Retailing best practices
Read and communicate business information like Nashville News (published daily, Monday thru Friday) and Weekly Update Newsletter (published on Thursday) as expected of all pharmacy associates
Provide customer service that makes both existing and new customers feel welcome, important and appreciated
Assist with special projects at the direction of the Pharmacy Manager
Model and coach the 3 A's of customer service (Acknowledge, Assist, Appreciate)
Pharmacy Standards - foster teamwork in consistent execution of Nashville Division Pharmacy Standards
Mentoring - encourage, monitor, and assist new technicians in on the job training

present

New York, NY

Lead Pharmacy Technician, Nights

New York, NY

Beer, Mayer and Little

present

New York, NY

Lead Pharmacy Technician, Nights

present

Accurately complete departmental documentation and billing by the end of each scheduled shift in accordance with Department procedures
Create and lead departmental quality improvement activities in order to continually improve and evaluate pharmaceutical care as reflected by operational and patient care indicators
Provide direction and leadership for technical aspects associated with medication preparation in the pharmacy department
Oversee the coordination of daily activities, organization of duties and responsibilities, and the development of workflow guidelines and other necessary tools to maximize productivity
Assure that all such drugs are stored and dispensed in compliance with Federal, State, and Department Regulations
Develop workflow guidelines, policies and procedures, and other necessary tools to maximize productivity, standardize practice, and maintain regulatory readiness in area of responsibility
Oversee and instruct other associates regarding day-to-day activities

Education Education

Bachelor’s Degree

The University of Alabama

Bachelor’s Degree

Skills Skills

Ability to resolve patient issues quickly and creatively in order to improve customer satisfaction
Moderate proficiency with Windows PC applications, which includes the ability to learn new and complex computer system applications
Strong organizational skills; attention to detail
Ability to learn new and complex computer system applications
Ability to remain focused and productive each day though tasks may be repetitive
Good analytical skills
Investigational: Assist in the procurement, accountability, storage, preparation and distribution of investigational and study drugs
Good relationship building and customer service skills
Strong communication skills both verbal and written
Ability to meet deadlines, establish priorities, and enter data efficiently and accurately

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11 Lead Pharmacy Technician resume templates

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Lead Pharmacy Technician Resume Examples & Samples

Open orders, verify patient eligibility, proof and input prescriptions while maintaining productivity and quality standards following procedures and guidelines
Provide expert assistance to team members with issues needing technical expertise. Provide on-the-job training for new or existing team members. Mentor team to improve their understanding and skills. Act as a liaison to resolve prescription order problem
Assist with work plan development and work distributions for team members. Identify repetitive problems or issues and recommend process improvements. Actively participate in continuous improvement events
Involvement in the process of hiring and interviewing DE techs positions. Taking part in leadership meetings and leadership development programs as required
Additional duties as assigned
1-2 years Pharmacy or Contact Center work experience
Pharmacy Technician Certification preferred
Call Center/Phone based pharmacy experience preferred
PC literacy required
Prior experience leading others; retail pharmacy experience helpful; attention to detail, ability to work in face paced environment; ability to diagnose a situation and make recommendations on how to correct; ability to work flexible schedules
Strong math skills; CMS experience preferred
LI-RS1

Lead Pharmacy Technician Resume Examples & Samples

Provide support for Pharmacy Clerks & Technicians
Take escalated calls
Remain available to staff to answer questions directly in person, via telephone or e-mail
Work in production and/or prescription processing
Provide coaching to enhance staff performance
Act as a Subject Matter Expert (SME) for processes, policies and procedures
Assist in training and maintain/revise/update training material as needed
Ensure staff is clearly informed of all procedures and updates
Make recommendations on efficiencies, improvements or enhancements to existing work flow and process
Other duties/projects as assigned (such as BSL, ERT)
Coordinates others' activities
Licensed as a Pharmacy Technician in state of California
1+ year experience required as a Licensed Pharmacy Technician
Must be available to work weekends, holidays and overtime as needed
Ability to create, edit, save, & send documents and Spreadsheets utilizing Mircosoft Word and Excel
Ability to use MS PowerPoint to create presentations (containing written information and supporting data) and have communication and presentation skills to deliver that to presentation to an audience which may include management
1+ year experience working with IRIS computer system
1+ year Team Leadership experience in health insurance or pharmacy

Lead Pharmacy Technician Resume Examples & Samples

Assists with the reviews and handling of all adjudicated prescription claims to ensure appropriateness of reimbursement co-pay and related financials and if needed as directed follows up all such claims deemed inappropriate
Assists Pharmacy Manager in the administration of pharmacy services and training
Assists pharmacy staff with procurement procedures
Responsible for generating reports i.e. patient charges billing and purchasing
Assists in maintaining all pricing tables special tier pricing and related pricing structures as deemed necessary for the operation
Assists with HR procedures accounts payable and accounts receivable at the local pharmacy level
Assists with information technology functions
Coordinates and assures the ambulatory robotic dispensing technology is maintained by staff pharmacy technicians
Coordinates and actively participates in assuring medications and supplies are provided to patients as a part of the patient concierge prescription program

Lead Pharmacy Technician Resume Examples & Samples

Research provider/member concerns with outreach as needed
Assist with creation, control and improve end-to-end business processes
Create quality reporting and analysis of data
Support primary team of Director, Manager, and Supervisors
Indirect support for Pharmacy Technicians, Pharmacists
Capture staff productivity by using reports & data, and alert supervisors immediately when potential issues arise
Analyze case type and volume for trends; offering suggestions for gained efficiencies and/or employee education
2+ years pharmacy experience
Advanced knowledge of Microsoft Excel (create Formulas, VLOOKUP’s, using charts)
Undergraduate degree (or higher) or equivalent experience
Familiarity with computers and Windows PC applications (this includes the ability to learn new and complex computer system application)
Pharmacy data entry experience
2+ years of experience in writing business and/or system requirements
1+ years MS Access, Word, PowerPoint (create presentations), SharePoint (Upload files and Share documents) and Visio (create diagrams)
Pharmacy Technician certification
Communication skills compatible with a virtual team

Lead Pharmacy Technician Resume Examples & Samples

Works with customers in a courteous and professional manner
Fills and labels prescriptions for Pharmacy Manager or Staff Pharmacist, in accordance with State and Federal Laws
Repacks drugs as instructed by Pharmacy Manager of Staff Pharmacist in accordance with State and Federal Laws
Maintains department logs including Daily, Refill, and Outside Prescription Logs. Maintains signature log ensuring patient confidentiality in accordance with HIPAA Guidelines
Stocks Shelves, rotates, stock, checks expiration dates of all pharmaceuticals
Places drug and supply orders with prime vendors
Reports out of stock and back-order problems to Pharmacy Manager
Maintains temperature logs, maintains refrigerator and freezer temperatures
Other duties assigned by Pharmacy Manager or Staff Pharmacist

Lead Pharmacy Technician Resume Examples & Samples

Based on the Competency Program established for indirect care providers, possesses the skills and competencies necessary to communicate and apply knowledge related to age specific criteria and issues of adult patients within the context of the job responsibilities and functions
Performs all duties and demonstrates behaviors and attitudes consistent with the Mission Statement and Core Values of the organization
Consistently demonstrates commitment to customer service excellence in all interactions with patients, family members, visitors and other staff that are consistent with the Customer Service performance standards
Continually participates in building and maintaining positive working relationships through effective communication, performance improvement and teamwork efforts. Demonstrates the ability to clearly and effectively communicate (to include reading, writing, and speaking) to all patients, family members, visitors and other staff members with the expectation that each employee, within the context of their specific job duties, can read, interpret, understand, and communicate clearly and effectively in order to ensure proper understanding, all written/verbal communication are followed and information is shared appropriately
Demonstrates, maintains and upholds expectations set forth in the organizational Code of Conduct
Actively participates in the safety programs of the organization by identifying potential risks and promoting patient safety as well as environmental safety
Accomplishes individual and team goals and objectives established by supervisor based on prior performance evaluation
Fills medication carts
Prepares Compounded Sterile Preparations under the direct supervision of a pharmacist
Orders, unpacks and stores supplies, verifies items received against invoices and stores perishables in refrigerators
Delivers supplies and medications to various departments as needed
Produces labels via computer for requested medications
Compiles outdated medications through monthly inspection of Pharmacy
Performs Quality Improvement activities as directed
Five years inpatient experience required
Current State Board of Pharmacy Registration Certificate as a Pharmacy Technician required
Current certification by the Pharmacy Technician Certification Board strongly preferred

Lead Pharmacy Technician Resume Examples & Samples

Ensuring proper staffing levels and productivity of technical staff
Licensed Pharmacy Technician in the State of Arizona
Lead or supervisory experience

Lead Pharmacy Technician Resume Examples & Samples

Dispatch work load according to team availability
Organize regular team huddles
Keep metrics for all tasks and duties performed by the team
Prepare reports of these metrics into scorecard and dashboard
Manage team schedules
Be the daily liaison between clinical pharmacy department and other departments
Coach team members on technicians procedures, and technical aspects of daily duties
High school education or equivalent experience
Pharmacy Technician License
Advanced MS Excel knowledge (including manipulating complicated nested formulas, data validation, conditional formatting, basic VBA, tables, charts, and ODBC)
Proficient MS Access knowledge
Basic SQL knowledge
Familiar with Six - Sigma environment and Lean Management procedures

Lead Pharmacy Technician Resume Examples & Samples

Assisting Case Managers on an individual member basis by working through the member’s pharmacy-related barriers
Proactive identification and intervening on behalf of members at-risk who are not already in case management
Support member education by improving pharmacy-related health literacy with benefit navigation assistance may be telephonic or in person
Pharmacists must have a current license without restrictions and Pharmacy Technicians must have current state license or national certification without restrictions based on regulatory requirements of worksite
High School Diploma/GED or 5+ years of equivalent experience
3+ years of Pharmacy related experience
Must have current state license or national certification without restrictions based on regulatory requirements of worksite
Managed care experience

Store Lead Pharmacy Technician Resume Examples & Samples

Model and coach the 3 A's of customer service (Acknowledge, Assist, Appreciate)
Provide customer service that makes both existing and new customers feel welcome, important and appreciated
Effectively handle and resolve customer concerns and issues through offering exemplary customer service
Read and communicate business information like Nashville News (published daily, Monday thru Friday) and Weekly Update Newsletter (published on Thursday) as expected of all pharmacy associates
Regulatory Compliance - Demonstrate and coach behaviors that support 100% regulatory compliance
Monitor licensure status of pharmacy associates monthly and notify Pharmacy Manager of action needed
Clinical Services - actively engage pharmacy customers about clinical services offered and participate in MTM scheduling, documentation, and billing
Inventory Control - ordering and returns, supply orders, preparation for physical inventory, and overall execution of inventory best practices
Key Retailing Best Practices - Model and coach behaviors that are aligned with Key Retailing best practices
Central Fill - processing orders received/returned and tracking invoices
Scheduling - assist Pharmacy Manager as directed in scheduling labor effectively and in alignment with Key Retailing best practices
Third Party - thorough knowledge of thirty party billing procedures (including Medicare) and support in preparation for and execution of Third Party audits
Mentoring - encourage, monitor, and assist new technicians in on the job training
Pharmacy Standards - foster teamwork in consistent execution of Nashville Division Pharmacy Standards
Assist with special projects at the direction of the Pharmacy Manager
Must be able to perform essential functions of this position with or without reasonable accommodations
Pharmacy Technician with 1 year experience
Active PTCB certification (or become certified within 6 months)
Flexible to cover needs of the business including nights, weekends and holidays
Excellent phone and communication skills, good typing, and organization skills
Must hold and maintain active state pharmacy technician registration
Proficient in Excel and Word, with the ability to learn new computer skills
Self-motivated, able to prioritize, plan and meet deadlines
Must be professional, dependable, possess positive attitude, good judgment, and be able to gain the support of others
Ability to travel independently as needed
2 years as a PTCB nationally certified pharmacy technician
Previous experience in multiple stores

Lead Pharmacy Technician Resume Examples & Samples

Work with pharmacy manager to maintain and provide updates to communications board for facilitation of consistent pharmacy technician work processes
Clean and maintain pharmacy and related equipment
Investigate and respond to complex customer issues and problems relevant to customer service in a timely manner
Handle daily work challenges confidently. Demonstrate willingness and ability to adjust to multiple demands, shifting priorities, ambiguity and rapid change
Assists with staff scheduling; provides input to Pharmacy Manager regarding performance reviews; assists with on-going training of Pharmacy Technicians regarding procedure changes
Provide training to new hires regarding pharmacy software systems and standard operational procedures
Provide support relevant to issues that may include communicating system failures, vendor payments, system software failures, etc
Outstanding interpersonal, communication, organizational, customer service, telephone, and computer skills,
Must be detail-oriented, analytical, flexible, and able to work independently,
Ability to meet deadlines, establish priorities, and enter data efficiently and accurately
Must possess and maintain knowledge of drug names (i.e., generic and trade)

Lead, Pharmacy Technician Resume Examples & Samples

Leads development /administration of programs designed to enhance the utilization of targeted drugs and the identification of cost saving pharmacy practices
Assists Supervisor with oversight of day-to-day pharmacy prior authorization (PA) requests processing, customer satisfaction and policy compliance
Participates in the development/administration of programs designed to enhance utilization of targeted drugs and identification of cost-saving pharmacy practices
Provides pharmacy information such as provider or member drug utilization data as a component of pharmacy utilization management, case management, fraud and abuse or quality initiatives
Solves prescription claims issues with pharmacy providers/provider representatives
Supports the maintenance of preferred drug list and internal departmental process and procedure documents
Provides support to Director and Supervisor regarding various reports/projects

Lead Pharmacy Technician Resume Examples & Samples

Under a pharmacist’s supervision, fill prescription orders, use aseptic technique, prepare infusion therapies, and prepare simple drug compounds
Prepare, package and affix proper auxiliary labels on a timely basis specifying name of drug, strength, route of administration, quantity, and medication pass time
May provide supervisory direction to I.V. Technicians to ensure accuracy, efficiency, quality, high levels of productivity, adherence to company policies and procedures while providing great service to our customers
Reorder or notify appropriate personnel of medication and/or supply needs through proper use of reorder log. Monitor back-order requests
Ensure, in coordination with the purchasing assistant, that inventory stock levels of drug items or legend ancillary equipment are appropriately maintained
Check for overages, shortages, damaged materials and report discrepancies to the appropriate pharmacy personnel
Clean all infusion pumps and equipment returned to the pharmacy
You may perform necessary functioning tests and tracking of equipment and monitor utilization of back-up pumps
Perform expiration-dating review of all medications on a scheduled basis or at each restocking period
You will be responsible for proper disposal and documentation of IV and related items returned from facilities
Maintain all related compounding records, prescription logs, and any other related files as figured out by the pharmacy management
Maintain, track and bill for back-up emergency kits
Perform job/department specific orientation and training for new and current employees

Lead Pharmacy Technician Resume Examples & Samples

Assists in monthly fills by delivering and exchanging medications to scheduled nursing home
You should assist in pre-packing, labeling, and storing of frequently ordered medications
You will receive the packing order and pull items to be delivered from order sheets
You will apply labels and stack boxes according to directions provided
You will keep a record of departure times and items packed and attach this information to order
Your responsibilities will include other duties as assigned; Job duties may vary by location

Lead Pharmacy Technician Resume Examples & Samples

Manage all automation in and out of the facility
Perform site visits regularly
Maintain current contents list for purchasing and inventory
Run refill and expired reports for facility management
Oversee and train new automation installs and nurse training
Be available for facility calls
Review inventory daily
Train pharmacy staff on all automation related task
Coordinate in-services with nursing staff regularly to insure compliance
Add and delete users
Monitor STAT request to insure formulary is up to par
Run and report all narcotic discrepancies to the pharmacy manage promptly

Lead Pharmacy Technician Resume Examples & Samples

Scheduling all technicians to ensure adequate coverage on all shifts
Monitor, tracks time and attendance to comply with company policies Oversee technicians for accuracy
Make appropriate entry into system to reflect quantity of medication returned and whether product was credited to be re-stocked or sent for destruction
Keep the credit returns area orderly and clean at all times

Lead Pharmacy Technician Resume Examples & Samples

Accurately fill orders per label directions in a timely manner for final inspection by pharmacist
Maintain oral, injectable, refrigerator and special emergency boxes
Watch inventories and order medications accordingly
Stock shelves per policy
Checking expiration dates of meds in stock, pulling outdated meds for return order per policy
Ensure all completed stock is returned to shelf and return any unused medication to the appropriate area in the pharmacy
Ensure all areas of pharmacy are maintained clean and orderly
Prepare pharmacy technician work schedules
Assist Pharmacy Manager in preparing programs,policy and projects associated with technical responsibilities
Follow all applicable government regulations including HIPPA

Lead Pharmacy Technician Resume Examples & Samples

Ability to travel up to 25% of the time, local territories of FL including but not limited to Jacksonville, Gainesville, Tallahassee
5+ years of experience working closely with physicians in a medical clinic or office environment
Access to reliable transportation that will enable you to travel to client and/or patient sites within a designated area
Experience with medical terminology and the ability to communicate with members and patients
5+ years of experience working as a pharmacy technician
Bachelor Degree
Experience as a senior level pharmacy technician

Lead Pharmacy Technician Resume Examples & Samples

Monitor, tracks time and attendance to comply with company policies
Oversee technicians for accuracy, and supervise staff in the proper preparation of medications to be dispensed by the pharmacist
Ensure all orders are accurate and delivered on time

Lead Pharmacy Technician Resume Examples & Samples

Coordinatethe daily order entry process including all special dispensing situations andrequirements as specified in current policies and procedures
Accuratelyenter orders in a timely manner for final inspection by pharmacist
Assistwith the continued updating of all computer processes and procedures
Maintainadequate supply of forms and other related items necessary to meet the needs ofthe order entry area
Supervise the daily prescription order entryprocess including all special situations and requirements as specified incurrent policies and procedures
Maintain a pharmacy order entry training programand ensure that all order entry technicians are appropriately trained accordingto current policies and procedures
Maintaincurrent working knowledge of facility policies and procedures as relates topharmacy services
Maintain appropriate staffing of the order entryarea and coordinate with all pharmacy staff to ensure that all daily timerequirements are met or exceeded

Lead Pharmacy Technician Resume Examples & Samples

Monitoring pharmaceutical purchases made by all pharmacy ordering officers
Monitoring changes to pharmaceutical contracts, prices, and availability
Analyzing "High Cost Drug" and "Drug Accountability" reports and identifying discrepancies
Resolving issues related to Drug Accountability
Collaborating with VISN procurement groups, station staff, administrators, ADPACs and supervisors on matters pertaining to contract pricing, drug accountability, product selection, upgrades etc
Providing oversight to Pharmacy and CBOC procurement technicians on matters pertaining to procurement and drug accountability
Creating purchase orders
Maintaining records of purchase and provides all documentation for quarterly audits to Fiscal Service
Ensuring most cost effective products are purchased according to Federal Supply Schedule
Conducting market research considering competitive pricing, quality, and availability
Attending meetings to present procurement information related to contracts, medication usage, pricing, upcoming generic availability, drug file, and drug accountability to Pharmacy Advisor and supervisors
Determining correct method of payment from various sources available within Fiscal Service guidelines
Reporting irregularities, inconsistencies, and issues related to procurement to the appropriate source for resolution
Assisting Pharmacy Procurement Program Manager with completion of the OIG Quarterly Non-Controlled Inventory
Completing invoice certification through VAFSC Online Certification System (OLCS) as needed
Assisting with completion of monthly Ohio Veterans Home (OVH) bill auditing and submission
Processing special delivery orders, making local purchases, arranging inter-pharmacy transfers, use of pharmacist intervention, and product substitution, or other means to ensure patient care needs are met
References: VA Handbook 5005/15, Part II, Appendix G28

Lead Pharmacy Technician Resume Examples & Samples

Assisting Case Managers on an individual member basis by working through the member's pharmacy - related barriers
Proactive identification and intervening on behalf of members at - risk who are not already in case management
Support member education by improving pharmacy - related health literacy with benefit navigation assistance
Demonstrated problem solving skills
Strong communication skills both verbal and written
Good relationship building and customer service skills
Analytical mindset

Lead Pharmacy Technician Resume Examples & Samples

Ability to travel up to 50% of the time, local territories of FL including but not limited to West Palm Beach, Miami, Ft Myers and Orlando
Access to reliable transportation that will enable you to travel to client sites within a designated area
2+ years of experience working as a pharmacy technician

Lead Pharmacy Technician Resume Examples & Samples

Serve as SME, handle escalations and assist with questions/issues for team members in coordination with supervisors
Resource for questions/issues for supervisor and performing department administrative duties
Participate in and may lead Lean and continuous improvement efforts internal and external to the department
Day to day WIP management and process coaching
Responsible for assisting with training and SOP updates
Audit QA
High School diploma or equivalent; National Tech Certification preferred; Post-secondary education preferred
3 - 5 years relevant experience; experience in a Specialty pharmacy setting preferred
Leadership skills/professionalism and extensive knowledge of workflow

Lead Pharmacy Technician Resume Examples & Samples

You will calculate and/or verify the correct dosage on the prescription
You will enter new and refill orders in a timely and accurate manner
You will process orders based on the priority assigned
You will batch and print labels, forms and delivery tickets
You will prepare backup pharmacy orders
You will provide dispensing pharmacists with information regarding allergies and drug interactions, therapeutic duplications, and other items that the computer flags
You will complete all data fields according to pharmacy procedures including use of approved abbreviations
You will assist with pharmacy workflow as needed
You will be responsible for other duties as assigned

Lead Pharmacy Technician Resume Examples & Samples

Assist with the continued updating of all computer processes and procedures
Maintain adequate supply of forms and other related items necessary to meet the needs of the order entry area
Maintain current working knowledge of facility policies and procedures as relates to pharmacy services

Lead Pharmacy Technician Resume Examples & Samples

Perform all functions and duties of a Pharmacy Service Representative to ensure prompt service in the Pharmacy Department
Administer Rite Aid programs including: FlavoRx, Living More, etc
Reconstitute oral liquids where permitted by state law
Minimum age of 18 years old as required by state law

Lead Pharmacy Technician Resume Examples & Samples

Calculate and/or verify the correct dosage for each prescription
You should courteously assist all internal and external customers
Complete all data fields according to pharmacy procedures including the use of approved abbreviations

Lead Pharmacy Technician Resume Examples & Samples

Inspections at the CBOC locations in Springfield, Greenfield or Pittsfield approx 1X every 5 months
Knowledge of Pharmacy policies and procedures sufficient to train and orient new employees and other staff
Comprehensive knowledge of the operation and care of specialized pharmaceutical equipment
Comprehensive knowledge of investigational drug policies and procedures
Comprehensive knowledge of, and ability to, analyze data in VA information systems

Lead Pharmacy Technician Resume Examples & Samples

Review team stats and provide supervisor with feedback on individual and team progress
Apply knowledge / skills to complex activities
Remain available to staff to answer questions directly in - person or via telephone or email or instant message
Ensure staff is clearly informed of all procedures and updates i.e. ad hoc training, education, process updates, etc
Make recommendations on efficiencies, improvements, or enhancements to existing work flow and process
Other duties / projects as assigned
Work in production
Assist regional personnel (directors, pharmacists, and technicians) and respond to requests via email, IM, or phone
Take escalated and/or supervisor calls
Providing initial coaching to staff, as needed
Moderate proficiency with Windows PC applications, which includes the ability to learn new and complex computer system applications

Lead Pharmacy Technician Resume Examples & Samples

You coordinate the daily order entry process including all special dispensing situations and requirements as specified in current policies and procedures
You accurately enter orders in a timely manner for final inspection by pharmacist
You assist with the continued updating of all computer processes and procedures
You maintain adequate supply of forms and other related items necessary to meet the needs of the order entry area
You supervise the daily prescription order process i
You maintain a pharmacy order entry training program and ensure that all order entry technicians are appropriately trained according to current policies and procedures
You maintain current working knowledge of facility policies and procedures as relates to pharmacy services
You may take on other duties as assigned; Job duties may vary by location
You maintain appropriate staffing of the order entry area and coordinate with all pharmacy staff to ensure that all daily time requirements are met or exceeded
You prepare order entry technician work schedules
You provide employees with timely and constructive feedback helping to develop employees to their full potential and providing challenging opportunities that enhance employee career growth

Lead Pharmacy Technician Resume Examples & Samples

Triage customer service requests by department, urgency, and information/responserequired
Research questions, issues, and incidents for Supervisor
Collect,prioritize, and sort faxes
Review orders for completeness and fax back orders to nursing homes that need moreinformation
Initiate non-discretionary calls to facilities
Coordinate/manage“STAT” order process
Check e-kit stock list
Fax back to nursing home
Prepare backup pharmacy orders
Supervise triage staff using the proper procedures for sort/split and customer Complaints/compliments
Assist in staffing for last minute schedule changes
Responsible for supervision of triage staff when Triage Manager is not available
Responsible for all functions in the Triage Department when Triage Manager is not available
Responsible for providing employees with timely,candid and constructive feedback
Responsible for communicating any & all issues to the Triage Manager
Train new hires

Lead Pharmacy Technician Resume Examples & Samples

Assisting Case Managers on an individual member basis by working through the member’s pharmacy - related barriers
Support member education by improving pharmacy - related health literacy with benefit navigation assistance may be telephonic or in person
Pharmacists must have a current license without restrictions and Pharmacy Technicians must have current state license or national certification without restrictions based on regulatory requirements of work site
Ability to learn new and complex computer system applications

Inventory Lead Pharmacy Technician Resume Examples & Samples

Proactively update management and senior management on staffing, team status, operational bottlenecks, or any other issues requiring management awareness
Assist in the orientation, training, coaching, and mentoring of other DaVita Rx teammates as requested
Coordinate drug product recall research with the Recall Coordinator per the manufacturer’s instructions via appropriate reporting and record maintenance
Develop and maintain ongoing relationships with DaVita Rx suppliers as needed for direct and indirect prescription products and consumables
Partner with Finance and coordinate quarterly physical inventories of consumable products
Coordinate regular inventory control counts for all dispensing pharmacies in compliance with state and federal regulations
Recommend and implement prescription materials management strategies for pharmacies
Monitor and audit inventory control procedures and processes
Comply with all applicable regulations; maintain thorough documentation including SOX Narratives
Ensure separation checks and balances between procurement and receiving teammates
Ensure inventory accuracy of daily receipts with electronic receipt systems
Oversee and regularly evaluate cycle count program, revising as appropriate to continuously improve while meeting internal requirements
Create and maintain a positive relationship with the DaVita Rx Pharmacy Operational Managers, Supervisors and Pharmacists in Charge
Manage RCA (root cause analysis) process of inventory discrepancies
Partner with Dispensing Operations to support inventory management needs integrated with dispensing automation technology and software
Ensure flawless execution of contractual services
Responsible for weekly and monthly reporting as well as ad hoc requests
Support finance / front end ops to maximize inventory efficiencies, and labor associated of managing inventory opportunities
Develop quality reports to ensure accuracy of databases and functionality of processes
Exemplify DaVita’s Beliefs, Behaviors and Results
Provide work direction for department teammates
Maintain and communicate facility emergency management programs and ability to act swiftly, confidently in an emergency
Know, understand, follow, and implement DaVita safety and security policies and procedures
Complete according to established practices, new item set up in pharmacy systems and databases for new drugs. This includes setting up vendor & product information not limited to order methodology and levels, pricing, cycle count code assignments and submitting drug linking requests between brand and generics for a GPI code
Establish par levels and monitor usage of all consumable packaging products used in packing & shipping an order; obtain price quotes, create purchase orders, track usage and conduct physical inventories as required
Respond to requests for information on product availability and order status, including requests for cancellations and expediting
Actively assist in all aspects of inventory & purchasing management as required to ensure all work is completed by established deadlines
Maintain proper and accurate records; including purchase orders, invoices, adjustments and returns according to defined guidelines
Minimum of two years’ experience managing inventory (pharmacy inventory experience preferred)
1-2 years of experience in a lead/supervisory role
Pharmacy Technician license required
Intermediate computer skills and proficiency in MS Word, Excel, and Outlook required; proficiency in all DaVita Rx specific software required within 60 days of hire or position change

Lead Pharmacy Technician Resume Examples & Samples

General: Accurately complete departmental documentation and billing by the end of each scheduled shift in accordance with Department procedures
General: Create and lead departmental quality improvement activities in order to continually improve and evaluate pharmaceutical care as reflected by operational and patient care indicators. Provide direction and leadership for DESIGNATED technical aspects associated with medication preparation in the pharmacy department. Oversee the coordination of daily activities, organization of duties and responsibilities, and the development of workflow guidelines and other necessary tools to maximize productivity in DESIGNATED area. Assist in training other Pharmacy Technicians in determining their ability to function in DESIGNATED area of the Pharmacy department
General: Demonstrate a high level of accuracy and skill in maintaining controlled substance records and the distribution process for controlled substances. Audit and maintain accurate records for controlled substances. Assure that all such drugs are stored and dispensed in compliance with Federal, State, and Department Regulations. Demonstrate competency in performing high skill level activities in DESIGNATED area such as sterile products/IV admixtures, controlled substances, robot operation, packaging operations, and operating room
General: Develop workflow guidelines, policies and procedures, and other necessary tools to maximize productivity, standardize practice, and maintain regulatory readiness in area of responsibility. Oversee and instruct other associates in the DESIGNATED area regarding day-to-day activities. Regularly inspects the DESIGNATED area to ensure that it is clean and well-maintained
General: Ensure that all medications in all areas have been safely and securely stored according to Department of Health, The Joint Commission, and State Board of Pharmacy regulations. Comply with Federal and State laws such as HIPAA, regulations such as OSHA, and PBM contracting requirements such as FWA and CMS
General: Maintain all pertinent documentation as required. This includes eye wash logs, refrigerator logs, perpetual inventory logs etc. Maintain all patient information and records. Maintain the pharmacy computer system as required. Actively engages in maintenance of data, records and files, and ensures compliance is met through record keeping
General: Prepare reports as required to support pharmacy activities. Demonstrate a service orientation toward patients, staff and visitors. Conveys a positive, professional image at all times. Demonstrate a high level of knowledge understanding the laws associated with the purchasing and distribution of controlled substances
General: Provide feedback to the needs of the department and other associates in a respectful and effective manner consistent with UPMC values. Exhibit effectiveness during interactions with other hospital personnel in a manner supportive of our culture of service excellence, with enthusiasm for customer service and a passion to offer an outstanding patient experience
General: Provide progressive technical knowledge, coordination of activities, support of new initiatives, and creates a shared experience and support among associates within DESIGNATED area
Investigational: Assist in the procurement, accountability, storage, preparation and distribution of investigational and study drugs
Pharmacy Technician Certification is required
Five years of experience as a Pharmacy Technician or Pharmacy Operation Specialist is required
Demonstrated leadership skills in current position
Demonstrated competency in all detailed aspects of the Lead Pharmacist Technicians Unit Dose Dispensing area: - Create and evaluate policy, procedure, and training materials regarding operational workflow - Take an active role in the training of fellow staff members in ones area of expertise
Oral compounding experience is preferred
Process improvement skills preferred
Great communication skills able to articulate while being direct and professional
High integrity
Patient safety focus

Lead Pharmacy Technician, Nights Resume Examples & Samples

Accurately complete departmental documentation and billing by the end of each scheduled shift in accordance with Department procedures
Create and lead departmental quality improvement activities in order to continually improve and evaluate pharmaceutical care as reflected by operational and patient care indicators
Provide direction and leadership for technical aspects associated with medication preparation in the pharmacy department
Oversee the coordination of daily activities, organization of duties and responsibilities, and the development of workflow guidelines and other necessary tools to maximize productivity
Assist in training other Pharmacy Technicians in determining their ability to function in the Pharmacy department
Demonstrate a high level of accuracy and skill in maintaining controlled substance records and the distribution process for controlled substances. Audit and maintain accurate records for controlled substances
Demonstrate competency in performing high skill level activities such as sterile products/IV admixtures, controlled substances, robot operation, packaging operations, and operating room
Develop workflow guidelines, policies and procedures, and other necessary tools to maximize productivity, standardize practice, and maintain regulatory readiness in area of responsibility
Oversee and instruct other associates regarding day-to-day activities
Regularly inspects the area to ensure that it is clean and well-maintained
Maintain all pertinent documentation as required. This includes eye wash logs, refrigerator logs, perpetual inventory logs etc. Maintain all patient information and records. Maintain the pharmacy computer system as required. Actively engages in maintenance of data, records and files, and ensures compliance is met through record keeping
Prepare reports as required to support pharmacy activities
Demonstrate a service orientation toward patients, staff and visitors
Conveys a positive, professional image at all times
Demonstrate a high level of knowledge understanding the laws associated with the purchasing and distribution of controlled substances
Completion of high school diploma or equivalent or Completion of an accredited pharmacy technician program
Five years of experience as a Pharmacy Technician or Pharmacy Operation Specialist
Demonstrated competency in all of the following: Create and evaluate policy, procedure, and training materials regarding operational workflow and take an active role in the training of fellow staff members in ones area of expertise