Storage Manager Resume Samples

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SM
S Maggio
Stefan
Maggio
6031 Leuschke Gateway
Detroit
MI
+1 (555) 882 5461
6031 Leuschke Gateway
Detroit
MI
Phone
p +1 (555) 882 5461
Experience Experience
Dallas, TX
Storage Manager
Dallas, TX
Eichmann-Block
Dallas, TX
Storage Manager
  • Hitachi Data systems
  • Regularly interact with senior leadership within the customer
  • Oversee one or more major projects in support of client group
  • Enterprise backup infrastructure, on premise and cloud storage
  • Manage the hiring, staffing and maintaining of a diverse and effective workforce
  • Responsible for career development/planning, performance and pay discussions of team members
  • Monitor performance of operational processes including incident resolution, root cause analysis, change management, and continual service improvement in accordance with Service Level Agreements
San Francisco, CA
Common Storage Manager
San Francisco, CA
Johnson-Ondricka
San Francisco, CA
Common Storage Manager
  • Manages IT vendor personnel. Manages the testing, evaluation, and selection of IT vendor products and services. Manages relationships with vendors. Approves common storage procurement requests for IT Asset Management and Corporate Procurement
  • Manages and approves business division charge back allocations for common storage usage
  • Manages the development of technical standards, policies and procedures, system monitoring and automation activities, troubleshooting, and installation and/or migration of software, tools, and/or hardware
  • Works closely with leads to develop and implement staffing and operational plans. Participates in the development of short and long term department goals
  • Presents reports, metrics, and department initiatives at meetings with IT, business division, and Corporate Procurement management peers
  • Develops and implements operational plans to achieve department objectives. Works with Principal and senior management in the planning, development, and execution of short and long range goals
  • Expert knowledge of current versions of the following products:CNT channel extenders, EMC hardware and software (especially Connectrix, Volume Logics, SRDF, and TimeFinder), Lotus Notes, Microsoft Office Suite, Microsoft Project, Optical and tape hardware and software (especially STK and IBM), Veratos Volume Manager, Visio
present
Boston, MA
Tivoli Storage Manager
Boston, MA
Wilderman-Rau
present
Boston, MA
Tivoli Storage Manager
present
  • Create, Implement, and Manage Scripts
  • Perform BUR Library Maintenance/ Fix/Management
  • Perform tape management activities
  • Perform ID management
  • IBM Tivoli Storage Manager for Database (Oracle, DB2, SQL etc)
  • Perform general administration activities in support of backups
  • Execute DR (Disaster Recovery) (TRUE DISASTER)
Education Education
Bachelor’s Degree in Management
Bachelor’s Degree in Management
Central Michigan University
Bachelor’s Degree in Management
Skills Skills
  • Strong understanding of enterprise architecture, system availability and disaster recovery
  • Strong customer management skills, including the ability to resolve disputes to mutual satisfaction
  • Practical experience in monitoring and tuning infrastructure to provide a highly available service
  • An advocate of good practice in Service Management and have a strong record of managing relationships with the business
  • Working knowledge of Cloud technologies - Amazon Web Services and Microsoft Azure
  • Working knowledge of networking, routing and VLANs
  • Ability to troubleshoot system performance problems
  • Good understanding of Internet based technologies: TCP/IP, DNS, HTTP, SMTP
  • Strong managerial skills relating to leadership, motivation, organisation and communication
  • Able to work in a fast paced environment
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15 Storage Manager resume templates

1

Storage Manager Resume Examples & Samples

  • Hitachi Data systems
  • EMC Isilon
  • Cloud Storage
  • Enterprise backup infrastructure, on premise and cloud storage
  • Windows 2003/2008 server support
  • Unix support
  • VMware
  • RDMs– Oracle, MYSQL and MS SQL (how they interact with enterprise storage)
  • Ability to troubleshoot system performance problems
  • Working knowledge of networking, routing and VLANs
  • Working knowledge of Cloud technologies - Amazon Web Services and Microsoft Azure
  • Good understanding of Internet based technologies: TCP/IP, DNS, HTTP, SMTP
  • Service Management tools – BMC Remedy
  • Understanding of a industry leading monitoring tools
  • Strong understanding of enterprise architecture, system availability and disaster recovery
  • Good documentation skills to present in any internal or client technical review forums
  • Good communication and report writing skills
  • Practical experience in monitoring and tuning infrastructure to provide a highly available service
  • Proven support and customer management skills
  • Able to work in a fast paced environment
  • Strong managerial skills relating to leadership, motivation, organisation and communication
  • An advocate of good practice in Service Management and have a strong record of managing relationships with the business
  • To be experienced at delivering Service Level Agreements (SLAs) negotiated to meet the Service Level Requirements of the Technology customer
  • Ideally educated to degree level, with a strong technical and service management background
  • ITIL certification or other service management framework experience, including working with ITIL based Service processes and functions such as Change, Incident, Problem and Transition
  • Strong customer management skills, including the ability to resolve disputes to mutual satisfaction
  • Demonstrable track record of working with a small group of 3rd party partners
2

Tivoli Storage Manager Resume Examples & Samples

  • Arcserve/Brightstore
  • Backup and Storage HW and SW products
  • Backup Exec
  • Backup scheduling including restart and stop of backup sessions
  • BRMS (AS/400 backup solution)
  • Comm Vault
  • Data Protector
  • EMC Avamar
  • EMC Legato Networker
  • EVS backup
  • File system permissions
  • Hardware troubleshooting
  • NAT/PAT
  • Netbackup
  • Restore of data
  • TSM Tivoli Storage Manager
  • Windows and Unix Processes
3

Global Competence Center Storage Manager Resume Examples & Samples

  • At least 7 years experience in Information Technologies
  • At least 1 year experience in Problem-management tools
  • At least 2 years experience in understanding of Customers business environment, product positioning & impact
  • At least 2 years experience in People Management and Leadership Skills
4

Remote Technical Support Specialist Tivoli Storage Manager Resume Examples & Samples

  • Providing initial remote technical software support for TSM to clients
  • Logging all related activities for each customer query and handling client data securely
  • Participating in scheduled off shift (call out)
  • At least 1 year experience in IT experience
5

Storage Manager, Infrastructure Services Resume Examples & Samples

  • Bachelor's degree or equivalent experience in business or computer science; may also have post-graduate education or training
  • Demonstrates a mastery of Supervisor role or possesses a minimum of five to seven years working knowledge of a technology based service oriented industry as a people manager/leader
  • Minimum of three years’ experience in running medium to large scale projects with varying complexities
  • Demonstrated ability to consistently provide FANATICAL support
6

Global Competency Center Storage Manager Resume Examples & Samples

  • At least 5 years experience in Management experience
  • At least 2 years experience in Experience in the area of Product and Service Management
  • At least 1 year experience in Practical experience in an international job assignment
  • At least 3 years experience in another European language (preferably French)
7

Tivoli Storage Manager Resume Examples & Samples

  • Ability to convert Business requirement to the TSM planning
  • Should be proficient on at least one major OS suitable for TSM Server
  • Should be able to independently implement DRM and take part in DR tests
  • Should be proficient on how to restore and recover TSM Servers
  • Proficient on LAN Free backup implementation
  • Should have knowledge on NDMP backups
  • Hands-on on atleast three TDP agents
  • Proficient in TSM for VE
  • Should have handled major DR drills
  • Knowledge on HADR and major replication methodologies
  • Proficient on TSM Client setup and different restore methodology
  • Should be able to independently handle image, subfile, journal based backups
  • Should know all available TSM Admin and Client interfaces, CLI, GUI, Webclient etc, and familiar with the available features
  • IBM Tivoli Storage Manager Server on Windows & UNIX
  • IBM Tivoli Storage Manager for Database (Oracle, DB2, SQL etc)
  • DRM using Tivoli Storage Manager
  • Tape Library (Storagetek, IBM) / Tape Drives DLT / LTO / 3590 / 9840
8

Backup & Recovery Administration Tivoli Storage Manager Resume Examples & Samples

  • At least 3 years experience in TSM
  • Investigate Missed/Failed BackUps
  • Resolve Miss/Fail Backup -- Server
  • Troubleshoot Tape drive/library
  • Monitor Miss/Fail of BackUp Application scheduled Backups
  • Perform Backup Server Healthcheck
  • Restart failed BackUps
  • Perform BUR Library Maintenance/ Fix/Management
  • Performance tune Backup Server
  • Perform tape management activities
  • Initialize BUR Tape Media Volumes
  • Configure/Test BUR Storage
  • Schedule backups via Backup Server
  • Configure/test /install BUR Software - Backup Server
  • DECOMmission/Unschedule client/node
  • DECOMmission backup Infrastructure server
  • Verify Security posture
  • Implement Security posture
  • Perform library media audit
  • Perform Backup Data Audit
  • Manage DR (Disaster Recovery) Steady State/Checks
  • Create DR (Disaster Recovery) Process (Design)
  • Participate in basic (primarily tape) DR (Disaster Recovery) Exercise (Test)
  • Participate in complex DR (Disaster Recovery) Exercise (Test)
  • Execute DR (Disaster Recovery) (TRUE DISASTER)
  • Add advanced backup Infrastructure server (including client code)
  • Add complex backup Infrastructure server
  • PLAN changes for future BUR Server Requirements
  • Plan/Coordinate COMmission/DECOMmission library hardware
  • Plan new releases of BUR Backup software
9

Senior Tivoli Storage Manager Resume Examples & Samples

  • The ability to work and manage PMRs as part of a team
  • Extensive experience with the installation, maintenance and configuration of TSM in a client environment, across multiple platforms (ie. Windows, UNIX and Linux)
  • Experience with Operating System diagnostic processes
  • ITCAM, ITM, TCR Certifications
10

IT Storage Manager Resume Examples & Samples

  • Provide technical insight, strategic direction, peripheral vision and ongoing operations management for the Enterprise Storage and Back Up team
  • Performance management for a team of highly skilled storage and back-up engineers and operational staff
  • Interface with Business Clients and Enterprise Architecture teams to evaluate business requirements in the early stages of projects to determine technologies, implement system architectures, and service offerings that should be employed to meet business objectives efficiently
  • Work with technical and project teams across the IT organization to implement Enterprise Storage and Back Up solutions that are optimized with configurations to meet current and anticipated business needs
  • Conduct presentations, work with project teams, and authorize content aimed at educating others about our standards, strategies, and otherwise defined best practices, including establishing, documenting, and communicating technology standards
  • Produce metrics and status reports to present infrastructure performance and work initiative progress to leadership
  • Minimum seven years of experience managing teams supporting various Enterprise Class Solutions and services including Storage (EMC - Clarion CX series, VNX7500 (block and file), Symmetrix - Vmax, Celerra NS Series, Centera, etc. ), EMC ECC/Ionix, Cisco SAN Fabric, Veritas NetBackup, Data Domain, Enterprise Tape and disk based back-up infrastructure, VERITAS Volume Manager, EMC PowerPath, Multi-pathing configuration, Fail-Over, Replication
  • Bachelor's degree from an accredited college/university or equivalent work experience
  • Previous experience with technologies such as Cisco UCS, VMware ESX virtualization including both Server and Desktop hosting, Citrix/Xen App/Xen Server/Xen Desktop, VMware View, related VDI technologies including session brokers, server operating systems and hardware (Windows 2003 to current versions, Solaris 9-10)
  • Full project/product life cycle management experience; ability to handle mid to large projects and support incidents with little to no guidance
  • Technical expertise across various disciplines to resolve complex infrastructure integration issues/problems and interface with multiple vendors to coordinate resolution to both hardware and software problems
  • Ability to help manage/train/interface with various technology departments
11

Tivoli Storage Manager Resume Examples & Samples

  • At least 3 year(s) of working experience in Tivoli Storage Manager role
  • Applicants must be willing to work in Cyber Jaya
  • Preferably Senior Executives specializing in IT/Computer - Network/System/Database Admin or equivalent
12

Common Storage Manager Resume Examples & Samples

  • Manages common storage staff who install, configure, test, and monitor the performance and availability of all enterprise storage subsystems, including optical and tape hardware, for the Production, test, performance, and business continuance environments. Hires, evaluates, and counsels staff. Provides guidance, training, and motivation to develop staff. Sets performance standards, reviews performance, provides feedback, and recommends salary actions in accordance with HR policies and procedures
  • Manages IT vendor personnel. Manages the testing, evaluation, and selection of IT vendor products and services. Manages relationships with vendors. Approves common storage procurement requests for IT Asset Management and Corporate Procurement
  • Manages and approves business division charge back allocations for common storage usage
  • Manages the planning and implementation of enterprise-wide common storage projects, including deliverables, schedule, resources, and communication of project status. Manages the resolution of Tier 3 common storage issues elevated from the Support Center and other Technical Services groups
  • Manages the development of technical standards, policies and procedures, system monitoring and automation activities, troubleshooting, and installation and/or migration of software, tools, and/or hardware
  • Presents reports, metrics, and department initiatives at meetings with IT, business division, and Corporate Procurement management peers
  • Participates in the development of the department budget. Reviews expenses and ensures department operates within budgetary guidelines
  • Ensures staff complies with IT policies and procedures, especially those for quality and productivity standards that enable the team to meet established client service levels. Ensures staff complies with HR and Information Security policies and procedures, and verifies deliverables meet Information Security requirements
  • Undergraduate degree in a related field or the equivalent combination of training and experience, with graduate degree, preferred
  • Ten years' common storage experience
  • Excellent written and verbal communication skills, including interviewing and presentation skills
  • Expert knowledge of the following common storage practices and concepts: Common storage IT vendor customer council functions, including beta testing, security, and product enhancements, Common storage best practices, IT service level agreements, IT project planning, Optical, tape, and disk storage, Logic and physical placement of data on each platform, LAN/WAN environments, Internet protocols (e.g., TCP/IP), Software and/or hardware setup and configuration , System log files, tasks, account management, and commands
  • Expert knowledge of multiple IT platforms: AS/400m, Client/server, IBM mainframe, Microsoft Windows NT, Optical and tape systems, OS/390, UNIX
  • Expert knowledge of current versions of the following products:CNT channel extenders, EMC hardware and software (especially Connectrix, Volume Logics, SRDF, and TimeFinder), Lotus Notes, Microsoft Office Suite, Microsoft Project, Optical and tape hardware and software (especially STK and IBM), Veratos Volume Manager, Visio
  • Membership in one or more common storage IT vendor customer councils:EMC , STK
13

NAS Netapp Cdot Storage Manager Resume Examples & Samples

  • Experience with a ticketing system/workflow management system (Remedy)
  • Experience with MS Office, PowerPoint & Visio specifically, and Sharepoint
  • 5-8 years demonstrated hands on NetApp SAN management & storage administration activities, in a FC-SAN or NAS (CIFS, NAS, iSCSI) configuration
  • DFM and OnTap installation, configuration, upgrade, and management experience, preferably working with 7-mode and C-Mode (CDOT)
  • NetApp certification will be given additional consideration
  • Experience with complex SAN management activities; multi-site replication, array-to-array migrations, 7-Mode to CDOT conversions, disaster recovery, etc. will be given additional consideration
  • Additional experience with Brocade FC SAN and EMC or IBM storage administration but not without NetApp as a primary proficiency
  • Experience working in large storage (3+ PB/more than 30 arrays) environments or multi-customer environments
  • 5+ years OS administration working with any flavor of Unix/Linux, Windows, or VMWare
  • Experience working directly with customers in a consultative capacity
  • Additional storage infrastructure experience (beyond the core requirements) working directly with OEM equipment
14

Storage Manager Resume Examples & Samples

  • May require a bachelor's degree or at least 7-10 years of experience in the field
  • Must have good organizational, attention to detail, written and verbal communication, interpersonal and customer service skills
  • SAN enterprise storage and Net App experience a plus
15

Tivoli Storage Manager Resume Examples & Samples

  • Investigate Missed/Failed BackUps
  • Resolve Miss/Fail Backup -- Server
  • Troubleshoot Tape drive/library
  • Monitor Miss/Fail of BackUp Application scheduled Backups
  • Perform Backup Server Healthcheck
  • Restart failed BackUps
  • Perform BUR Library Maintenance/ Fix/Management
  • Performance tune Backup Server
  • Perform tape management activities
  • Initialize BUR Tape Media Volumes
  • Configure/Test BUR Storage
  • IPL tape library
  • Schedule backups via Backup Server
  • Configure/test /install BUR Software - Backup Server
  • Add client/node
  • DECOMmission/Unschedule client/node
  • Add advanced backup Infrastructure server (including client code)
  • Add complex backup Infrastructure server
  • DECOMmission backup Infrastructure server
  • Verify Security posture
  • Implement Security posture
  • Perform library media audit
  • Perform Backup Data Audit
  • Manage DR (Disaster Recovery) Steady State/Checks
  • Create DR (Disaster Recovery) Process (Design)
  • Participate in basic (primarily tape) DR (Disaster Recovery) Exercise (Test)
  • Participate in complex DR (Disaster Recovery) Exercise (Test)
  • Execute DR (Disaster Recovery) (TRUE DISASTER)
  • PLAN changes for future BUR Server Requirements
  • Plan/Coordinate COMmission/DECOMmission library hardware
  • Plan new releases of BUR Backup software
  • Plan for new releases of BUR Software
  • Perform ID management
  • Create, Implement, and Manage Scripts
  • Install hardware driver upgrades
  • Apply encryption for backups
  • Perform general administration activities in support of backups
  • Maintain Documentation; Recovery Standards, Policies, Procedures
16

Tivoli Storage Manager Resume Examples & Samples

  • Providing initial remote technical software support for BACKUP & RECOVERY to clients
  • Interacting with client and IBM functions consistently until problem solution
  • Analyzing problems/situations, understanding problem impact on client business
  • Applying problem solving techniques
  • Responding to client queries, providing timely resolutions to client issues
  • Maintaining highest client satisfaction
  • Maintaining positive client relationships even in severe and pressurized situations
  • Performing problem management and end-to-end problem ownership
  • Logging all related activities for each customer query and handling client data securely
  • Employing IBM's standard support delivery methodologies and tools
  • Performing in international software support delivery processes and environments
  • Willingness to work Sunday to Friday in swing/night shifts – USA prime shift
  • Participating in scheduled offshift (callout)
  • Willingness to travel if requested
  • English & Arabic fluent (both written and verbal), with neutral accent and excellent language comprehension
  • College Technical degree and/or experience in relevant field
  • Some IT experience (1 yrs +), through business or personal interest
  • Sound problem determination and troubleshooting skills
  • BACKUP & RECOVERY Certification is a plus
  • Previous knowledge in Storage HW/SW environment and/or Networking; previous experience with IBM Spectrum Protect (formerly TSM) is a plus
  • Bachelor or Master’s Degree from either (Computer science - Communication Engineering - Computer Engineering)
  • Experience in BACKUP & RECOVERY solution
17

Senior Server Virtualization Storage Manager Resume Examples & Samples

  • Manage global Storage Infrastructure Team
  • Manage global Server Virtualization Team
  • Manager global Backup and Data Center operations Team
  • Manage resource allocation and maintain staffing levels
  • Manage budget, licenses and vendor management relationship
  • Manage capacity planning, report technical performance metrics, and implementation of operational standards and best practices to meet required service levels
  • Establish individual performance goals, review performance against goals and provide coaching for associate development
  • Manage resource scheduling and task execution to plans and objectives. Maintain a high level understanding of dependencies between projects to ensure timely completion
  • Development and continuous refinement of documented technical strategies in order to provide a scalable and manageable environment for future growth
  • Coordinate and contribute to the stability, availability, security, and performance of the organization’s storage, server virtualization and data center facilities working with other cross platform Infrastructure teams, Security team, Architecture team and Application teams
  • Services delivered include general consulting, project build work, general administration, 24x7 support, upgrade, patching, migration and/or transition planning, performance and tuning, project planning, standards validation/development, technical documentation, process automation, and problem analysis and resolution
  • Minimum of 8 years of system administration experience in server virtualization with VMWare and storage area networking with EMC and NetApp
  • Minimum of 8 years in performance tuning, backup and disaster recovery (DR) planning
  • Minimum of 4 years in server virtualization and storage area networking resource management, managing multiple direct reports
  • Minimum of 4 years managing resource scheduling and task execution to plans and objectives
  • Minimum of 2 years experience with tape libraries & backup software, including Commvault
  • Highly organized, ability to multitask and manage projects effectively
  • Strong ability to lead storage, server virtualization, backup and data center operation teams
  • Ability to manage multi-discipline, high-performance individuals, work teams and development groups and leadership skills to energize the team(s) to respond to the business needs
  • Ability to strategically organize and plan enterprise scale solutions to meet the business needs
  • Ability to handle project execution from vision through implementation
  • Ability to collaborate with business users
  • Strong teamwork and interpersonal skills with the ability to communicate and persuade to all levels of management
  • Good written and verbal communication skills and professionalism
  • Logical, decisive thinker and able to set priorities
  • EMC, NetApp and VMWare certifications preferred
  • Bachelor's Degree in Computer Science / Information Systems / Engineering disciplines preferred
18

Enterprise Storage Manager Resume Examples & Samples

  • Supervise and develop staff to ensure storage services are performed in a timely and reliable manner, according to engineering / industry specifications. (35%)
  • Work closely with leadership across other IT organizations to ensure appropriate resources and support procedures are in place to meet customer requests and project work. (30%)
  • Provide guidance to the team in daily operations, ensure full compliance with standards / regulations and help define the future direction for this team to meet changing business needs. (20%)
  • Provide input to the departmental budget and financial spend decisions (15%)
19

Center Storage Manager Resume Examples & Samples

  • Previous management proficiency in high volume retail with profit and loss (P&L) accountability
  • Strong ability to lead, development, and train staff for success
  • Ability to create and maintain a customer focused culture
20

Server & Storage Manager Resume Examples & Samples

  • Technical background in Servers and Storage
  • Experience with VMware, Citrix, AD, Windows Servers, Storage solutions
  • Lead team responsible for approximately 1,000 physical and virtual servers
  • Technologies to include but not limited to Citrix, Active Directory, and Windows
  • Provide expert level technology vision and guidance
  • Responsible for understanding capability of current environment
  • Contribute to technical vision for the selection of solutions aligned with enterprise strategies and business objectives
  • Distills technical vision into architectural road maps that adhere to architecture standards, processes, and methodologies
  • Researches and evaluates new and existing technology and emerging standards available to develop solutions new and innovative solutions
  • Makes recommendations to leadership for strategic technology direction
  • Evaluates recommendations for design improvements that both enhance and support continuous improvement for operational support
  • Works with vendors and their solution architects to understand available technology
  • Envision the future and act as a catalyst for organizational change by recognizing potential strategic application of new technology, methods, and capabilities through frequent attendance of user groups, conferences, seminars, and vendor demonstrations
  • Lead proof of concepts for innovative, exploratory, and targeted technical solutions
  • Follows best practice communication skills as appropriate
  • Facilitates meetings and knowledge transfer across functional teams for all network engineers and analysts across the Technology Services department
  • Other duties as assigned by leadership Being a network manager is a varied role as it combines both strong IT and leadership skills