Solutions Manager Resume Samples

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Experience Experience
Boston, MA
Solutions Manager
Boston, MA
Heidenreich and Sons
Boston, MA
Solutions Manager
  • Delivering Results & Meeting Customer expectations
  • Applying Expertise & technology
  • Working with internal stakeholders, look for areas of process improvement in the Data Solutions Business
  • Defining the product strategy and product roadmap for Anova Performance
  • Archiving technology
  • Working knowledge of LEAN, diagnostic workflow, process improvement, and laboratory optimization
  • Ensuring quality documentation and updates for customers' network configurations and processes
Houston, TX
Digital Solutions Manager
Houston, TX
Orn, Huel and Okuneva
Houston, TX
Digital Solutions Manager
  • Performs quality assurance and assists clients/users in defining acceptance tests for automated systems, and takes responsibility for their proper execution
  • Achieve annual assigned sales plan, working under guidance of Head of Sales and Senior Sales Managers
  • Manage implementation of Pearson technology solutions
  • Provide knowledge Transfer to running organization upon project completion
  • Improves the Pearson delivery system by advocating for clients internally
  • Maintains technical awareness at a level where alternatives can be analyzed, modeled and classified according to technical feasibility and performance
  • This position is responsible to provide technical solutions for Digital programs in EU region
present
Chicago, IL
Senior Solutions Manager
Chicago, IL
Bins, Maggio and Rath
present
Chicago, IL
Senior Solutions Manager
present
  • Mentor other solution managers on key project management, change management and/or continuous improvement methodologies
  • Provide first level management and guidance on employee issues, customer issues, training and development fulfillment, etc
  • Identifies market opportunities, develops, implements and manages solutions, and provides subject matter expertise in complex situations
  • Work with the Project Managers to ensure Associate career goals are met within a project and to develop project team training opportunities
  • Establish strategic, tactical and risk-mitigation plans; assign and track work; lead project teams to deliver stated business objectives/goals
  • Applies high level problem solving abilities to assist in the resolutions of complex client issues
  • Effectively manage the team, their resource allocations, assignments, capacity and overall performance
Education Education
Bachelor’s Degree in Business
Bachelor’s Degree in Business
Carnegie Mellon University
Bachelor’s Degree in Business
Skills Skills
  • Ability to work as a member of a multifunctional team, strong interpersonal communication and organizational skills and planning ability
  • Detail-oriented with ability to multi-task
  • Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
  • Strong Object Orientated Design experience and capability (C#, Java, .NET, WPF)
  • Ability to decide critical design, operational and financial points with great accuracy in a short time frame
  • Ability to build strong relationships and trust across both internal and client organizations
  • Excellent command of verbal and written English and excellent technical presentation skills
  • Strong knowledge in Security domain (biometrics, IT security, PIK etc.)
  • The ability to develop and maintain internal and external professional relationships
  • Highly proficient in the use of desktop tools and software such as Excel, Outlook, SharePoint, and PowerPoint
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15 Solutions Manager resume templates

1

Products Solutions Manager Resume Examples & Samples

  • Develop and execute strategies and approaches to effectively manage the competitiveness and effectiveness of Lending Products
  • Direct responsibility for providing leadership and collaboration across multiple functional disciplines including Sales, Risk, Operations, Finance, and Technology
  • Implementation and oversight of a robust continuous improvement programs that enable market leading products
  • Elimination of client pain points and the development of client focused solutions
  • Ensure alignment with industry and MS best practices across all lending products
  • Development and implementation of the next generation of business processes that help accelerate business growth
  • Developing ideas ,concepts and business cases based on feedback and competitive information
  • Initiating projects for the Business Unit, coordinating project delivery and implementation
  • Developing and writing business requirements
  • Acting independently in making decisions related to product development strategy when appropriate
  • Working with Banking and Private Banking counterparts
  • Escalating issues to senior management as appropriate
  • 7 plus years of Securities Based Credit and Lending business, risk, or operations experience is required
  • Demonstrated success running a business and leading business improvement and transformation initiatives
  • Sr. Business Analyst and Project Management experience are a plus
  • Experience within a brokerage firm or bank providing securities based and margin loans
  • Experience working across various functional areas Legal, Compliance, Finance, Technology and Operations are key
  • Bachelor’s degree or equivalent experience is required
  • Ability to organize and execute projects
  • Business Analysis and Project Management skills required
  • Energetic person with the ability to demonstrate positive initiative and leadership in a fast paced environment
  • Excellent communication and collaboration skills to work with and gain the confidence of cross-functional colleagues
  • Capable of setting strategic direction
  • Ability to successfully motivate team members outside their direct reporting line
  • Ability to quickly learn and understand the suite of all Banking & Lending products and interconnections
  • Communicate and set expectations appropriately to management and colleagues
  • Ability to manage issues through to resolution
  • Manage projects on time and within budget
  • Fluency with all MS Office tools, including Access, Project, and Visio
2

Senior Integrated Solutions Manager Resume Examples & Samples

  • Create, manage, and develop programs and initiatives that drive Learning Solutions' ability to achieve or exceed the company's revenue and contribution targets
  • Work with sales force, product teams and others within McGraw Hill to create relationships and partnerships which lead to more customer centric solutions
  • Effectively lead, coach, develop, motivate, and manage their assigned team sales to achieve or exceed all financial measures
  • Develop innovative solutions that solve real problems for our customers and initiate effective and cost-efficient solutions with high retention
  • Drive deep data analysis and data driven decision making
  • Drive high level institutional partnerships leveraging services and course materials
  • Minimum of 2 years sales experience in the Higher Education market (or equivalent) with demonstrated sales success
  • Strong communication and leadership qualities
  • At least 2 years of experience in implementation of Learning Solutions and Custom print and digital strategies and solutions
  • Must have an energetic style with the ability to connect with sales force and quickly create a desire to drive customized sales
  • Demonstrated competence in the use and current knowledge of eLearning technologies, such as eBook delivery and Learning Management Systems
  • Demonstrated competence using Microsoft Office (Excel, Word & Outlook), and Internet; competency using statistical software desirable
  • Strong analytical and strategic orientation
  • Strong interpersonal skills. Excellent influencing skills. The ability to work within a team environment
  • Demonstrated project management skills and experience with ability to keep several projects moving forward and submitted in a timely fashion. Strong attention to detail
  • Ability to conduct high-level interviews with Deans, Department Heads, etc
3

Solutions Manager Resume Examples & Samples

  • Qualify potential opportunities against client and sales needs from a services/solution perspective and actively work with the Product Sales & Pre Sales teams to close business
  • Develop services pipeline (3X) and help drive services bookings for assigned vertical/solution area and manage the pursuit efficiently against the approved services budget
  • Engage in vertical/solution practice activities as required to maintain orders/revenue funnel
  • Engage with Product Sales Leadership and reps on a regular basis and on their forecast calls as assigned
  • Responsible for weekly commitments in Pro Serve Orders forecast/pipeline management for assigned area
  • Lead and coordinate the creation of RFP responses for delivery in collaboration with the sales team and the Proposal Desks as necessary
  • Lead, prepare and present proposals (ROM, SOW, SWIPERs, WBS) including crafting and positioning solutions
  • If applicable, broker and coordinate any Proof of Concept (POC) requirements between the Sales and Delivery organization
  • Coordinate resources from his/her own or other practices to work on and complete proposals
  • Create and contribute reusable pursuit related materials/collateral and get feedback from PMs/SAs. Actively promote reuse of certified collateral
  • Create new collateral as required and ensure adoption by the team and archival for future use
  • Responsible for Solution Architecture documentation and opinions at SOAR events
  • Support, as appropriate, Product sales teams and AGMs/EAMs in building the Client Business Plans and in closing deals
  • Lead business workshops focused on Autonomy Information Management and creation of roadmaps and information agenda for clients/prospects
  • Track metrics and report out
  • Deep Subject Matter Expertise and proven experience as a Project Manager/Solution architect in one or more solution areas
  • Consultative Selling skills
  • Pipeline management, large and/or complex deal pursuit
  • Ability to understand business needs quickly and articulate solution benefits/ROI
  • Excellent oral and written communication and interpersonal skills
  • Ability to effectively present to “C-Level” and Senior Management audiences and successfully convey Autonomy IM messaging and positioning, leading to opportunity closure and/or expansion
  • Expert meeting facilitation skills
  • Business requirements/needs analysis skills
  • Ability to create and present SWOT analysis, roadmaps
  • 7-10 years experience in consulting business
  • Results oriented, capable of generating excitement in the solution area, capable of carrying/translating value proposition to clients
  • Deep subject matter expertise in two or more of the areas of: Information Management & Governance
  • Strategy & Planning/Road mapping
  • Power – IDOL & related connectors
  • Preserve - Backup
  • Preserve – Archiving (Structured & unstructured data)
  • Protect – Compliance & Records Management
  • Protect - eDiscovery
  • Participate – iManage/TRIM
  • Archiving technology
  • Data protection
4

Global Solutions Manager Resume Examples & Samples

  • Develop and execute account service sales strategy and account plans
  • Exhibit excellent pipeline, forecast, and sales planning to demonstrate control of the business while exceeding quota
  • Use specialty expertise to seek out new opportunities for customer value by expanding and enhancing existing opportunities to build the pipeline and close new to installed base business
  • Provide support to the Account managers. Set direction for business development and solution selling
  • Establish a professional, working, and consultative, relationship with the client, including the C-level for mid-to-large accounts by developing a core understanding of the unique business needs of the client within their industry
  • Create comprehensive solutions which are profitable and address opportunities to grow market share
  • Collaborate with management and sales teams in shared accounts to ensure seamless integration of specialist sales with other sales activities
  • Cultivate & maintain positive relationships with customers to ensure account retention & growth, and position HP as the preferred vendor for meeting all business needs
  • Demonstrate leadership and initiative in successfully driving specialty sales in accounts - prospecting, negotiating and closing deals
  • Understand how to leverage HP's portfolio and change the playing field on our competitors
  • Regularly represent HP Services at industry recognized technical events
  • Base salary non commission position
  • Extensive selling experience within industry and on similar products
  • 7 -10 years of experience selling complex IT solutions
  • Previous experience selling Services preferred
  • Knowledge of the Channel/Value Added Reseller sales motions related to IT
  • Must have demonstrated technical knowledge around different technologies and have the ability to review those with a customer to help define solutions relevant to solution requirements
  • Ability to develop solutions that can be used to enhance the availability, performance, maintainability and agility of their enterprise
  • Experience in developing/selling services
  • Demonstrated innovation and ability to communicate new offerings across multiple business units
  • Ability to operate and present at all levels and in public forums, to facilitate business discussions, must control and lead those discussions
  • Demonstrated ability to represent the whole organization within a customer sales presentation, conveying the benefits of working with the business
  • Ability to lead production of proposals, working across departments for complex customer solutions
  • Ability to maintain and develop client engagements which are strategic and relate risks and challenges with other client efforts
5

Client & Partnerships Senior Solutions Manager Resume Examples & Samples

  • Demonstration of a strong entrepreneurial streak
  • Creating and delivering presentations to existing and new customers
  • Familiarity will key media research systems (NRS/TGI/Touchpoints/NMR)
  • Experience of influencing stakeholders
  • Strong experience with PowerPoint
  • Demonstration of the Commercial values
6

Consumer Solutions Manager Resume Examples & Samples

  • Represents Nokia and the project team as a senior product and technical expert in internal / external meetings and discussions that are pertinent to specific customer projects and sales activities
  • Analyzes proposed customer product specifications and launch plans to determine project feasibility, design and implementation strategies that maximize the use of HERE products and services
  • Works with Customer, Sales, Management, Product and Development teams to devise a strategy to resolve customer development, deployment and/or design issues
  • Develops implementation plans for taking projects from a conceptual phase to a full-scale production with key strategic customers
  • Develops and communicates project specifications and progress and maintains ongoing dialogue, including escalations, when appropriate to management and product development teams, peers and customers within set deadlines in both verbal and written form
  • Leads and participates in cross functional collaboration with members of the development teams in all Product Management areas and other functional areas (i.e. Sales, Customer Marketing, Legal) related to customer programs
  • Builds and maintains good working relationships with other departments in the organization especially Sales, Customer Marketing, Product Management and especially with all the customers
  • Bachelor's degree in Engineering or Computer Science. Master's degree preferred
  • 8 to 12 years of experience in consumer product and/or services industry. Experience with maps and navigation industry is a preferred
  • Strong interpersonal and communication skills, both oral and written
  • Professional English and Chinese language skills
  • Thorough understanding and experience of all phases of the software life cycle
  • Program management experience
  • Product management experience in SW industry
  • Experience with utilizing software development methodologies, architectures and tools
  • Understanding of new technologies, and proven abstract and creative thinking skills
  • Knowledge of the specifics of China market, products and consumers related to map products and businesses is preferred
  • Understanding of HERE's products, services and markets is preferred
7

Solutions Manager Resume Examples & Samples

  • Collaborate with Key Account Managers to grow the customer business
  • Evaluate Ericsson´s current strategy & plans vs. customer’s strategic plans
  • Secure understanding of local market dynamics and competitive landscape
  • Assure customer awareness for implications of technology trends
  • Participate in knowledge transfer and documentation
  • Share information about solution to enable internal & customer competence build
  • Presentation & communication skills
  • 7-10 years experience of relationship sales
  • Strong personal track record & experience of sales & delivery with the practice area
8

Solutions Manager Resume Examples & Samples

  • Defining the product strategy and product roadmap for Anova Performance
  • Oversight of all PM&A related product development activity
  • Provision of documentation and expertise as need for the development activity
  • Definition and oversight of the Anova outsourced service proposition and working with the outsourcing operations team to implement this
  • Market Development
  • Assist in the promotion of Anova Performance through various activities including attendance and speaking at events, writing white papers or other thought leadership content, networking amongst the PM&A community, input into development of marketing materials
  • Provide market and product expertise to Anova clients to ensure they get maximum value from the solution
  • Provide market and product expertise to Anova prospects during the sales process
  • Ownership of the Anova Performance demo environment, standard demo scripts and related collateral
  • Provide Anova Performance product and market training and assistance to staff including other members of the solutions team, sales, marketing and professional services
  • This role will be based in Surbiton. Occasional overseas travel may be required
  • Deep PM&A subject matter expertise. This could come from working for a vendor, consultant or in an investment firm. Previous experience as a PM&A specialist is required
  • Experience of complex software implementation projects is preferred
9

Solutions Manager Resume Examples & Samples

  • Define the technology strategy for the Anova product suite and own the technology elements of the product roadmap
  • Oversight of all technical product enhancements
  • Ownership of all technical product documentation
  • Provision of documentation and expertise as needed by the development team
  • Ensure effective product management processes are in place and being adhered to by the product management and development teams
  • Assist in the promotion of Anova through various activities including attendance and speaking at events, writing white papers or other thought leadership content, input into development of marketing materials
  • Provide guidance relating to Anova and enterprise technology and architecture to Anova clients to ensure they get maximum value from the solution
  • Provide information and expertise relating to Anova and enterprise technology and architecture to Anova prospects during the sales process
  • Responsible for technical content of Anova RFP responses
  • Provide training and assistance to staff including other members of the solutions team, sales, marketing and professional services
10

Solutions Manager Resume Examples & Samples

  • Identifies and leads development of customer solutions, services and MPS. · Builds business case for identified solutions in conjunction with Business Operations Team, Singapore (BOT) and Finance (Palo Alto) – Financial view · Coordinates within XIP to provide integrated solutions offerings to OEM customers – Technical view · Coordinates with BOT and OEM Customer to provide integrated solutions offerings to customers – Go to Market view · Coordinates with ISVs, System Integrators and Partners to provide/develop the integrated solutions · Manages Pre-Sales Consultants in various geographies · Develops, supports and delivers training when necessary · Supports sales team by capturing and understanding end customer requirements and suggesting the appropriate solutions. · Supports XIP and OEM Customer sales efforts by actively driving and managing the technology evaluation stage of the sales process and working in conjunction with the sales team as a key technical advisor and product advocate. · Represents solutions, services and MPS capabilities to customers at OEM Solution Centres, onsite at end customer locations, seminars, conferences, etc. · Contributes to RFI/RFP responses for solutions, services and MPS requirements · Matches customer requirements to the set of services, solutions and capabilities on the relevant platforms, ensuring no gaps in capability of delivery. · Frequently updates base knowledge of service, platform and solution capabilities and provides summary to XIP Team members. · Configures software and solutions for end customers during solution integration · Use solution modelling tools to create proof of concept solutions for custom workflow · Travels as necessary to support the business
  • Software, Services and Solutions portfolio, environment and technologies
  • Printer, MFP (Imaging Products) and the embedded solution platforms
  • Experience in Managed Print Solutions various offerings
  • Technology Trends
  • Ecommerce architectures
  • Mobile applications and mobile marketplace knowledge a plus
  • General IT-knowledge based (infrastructure related)
  • Knowledge of competition
11

Service to Solutions Manager Resume Examples & Samples

  • Coordinate and supervise day-to-day workflow in Call Center
  • Monitors Call Center activity to ensure that customer service and productivity standards are met. Promote Service to Solutions culture by training and motivating staff to offer applicable product/service solutions to strengthen customer relationship and experience. Meet monthly team revenue target. Work with other members of management team to address problems when they arise
  • Responsible for prioritizing work and delegating tasks to ensure proper coverage of functions. (i.e., assist as part of a team in the overall management of call flow)
  • Oversee and assist in resolving escalated operational and customer service issues. Forward staff suggestions for improvement to other members of the Call Center management team
  • Oversee post classroom training of new hires, ensuring a full understanding of departmental and Bank procedures and Bank products and services. Promote teamwork and the cross training of employees
  • Responsible for the development and motivation of staff, and ensuring that they have the necessary resources to do their job
  • Continually look for ways to improve the performance of the Call Center by identifying and implementing work efficiencies through process improvement techniques
  • Conduct telephone quality monitoring calls, and meet with quality analysts to review and discuss quality monitoring calls that have been done. Provide feedback and coaching to subordinates on their performance during the quality monitoring calls and from the Voice of Customer feedback
  • Identify individual and group training needs and work with management team to develop the best approach for improvement. Create individual development plans for improvement
  • Monitor attendance of subordinates and ensure accuracy of hours worked prior to submitting payroll information
  • Display expert knowledge in banking products and services
  • Responsible for periodic management of entire shift (i.e., nights and weekends)
  • Participates in projects/initiatives and provides tactical input to the project. Delegates assignments to other staff members. Monitors issues within projects and assists in resolving project conflicts
  • Participate in internal or external departmental rotations for development purposes
  • Continually learning and developing knowledge of Bank products and services
  • Perform any other duties as assigned
  • Minimum 2 years supervisory experience preferably in a customer service or sales environment with exposure to Contact Center functions, processes, procedures and systems
  • Banking operations experience in specified or comparable area preferred
  • Excellent leadership skills, initiative, a detail orientation, strong analytical skills, organization, project management and decisive decision-making skills
12

Watson Centre of Competency Services Solutions Manager Resume Examples & Samples

  • Work closely with customers, Watson Solution Sales, Technical Sales, Services Delivery Management, Product Management, Development, and Client team to progress WEA sales cycle
  • Build and present WEA proposals and SOWs with input from customer, WEA Solution teams, Client team, Legal, Pricing
  • Build strong relationships with Watson Solution Sales, Technical Sales, Development and Services Delivery to facilitate trust and responsibility between organizations
  • Lead the Watson Solutions pre-sales services activities by effectively working with appropriate solutions and delivery teams
  • Provide Services leadership and move sales opportunities to SOW and SaaS agreement closure
  • Utilize tools/report territory pipeline and forecast information; assist Sales to develop win plans and strategies for key opportunities; maintain relationships with key customers and engagement to up-sell Watson Solutions Services Sales and cross-sell the extended IBM portfolios
  • Utilize solution consulting practices; manage the execution of the SOW process including qualifying opportunities and assessing risk and risk mitigation strategies. Lead price and contractual negotiations and facilitate related internal and external meetings showing leadership during the pursuit of the opportunity. Effectively transition customer relationships to the delivery team
  • Execute against business commitments for risk management, deal profitability, value-add client relationships and IBM teaming
  • Provide technical sales support which may include: collaborate with IBM sales and development teams to define, design, detail the technical aspects and feasibility of proposed solutions; deliver presentations/live demonstrations
  • Create and deliver Readiness Plans; participate in support -related responsibilities to assist in critical situations; design solutions; and answer technical questions
  • At least 3 years exp in Developing solutions from requirements
  • At least 1 year exp in Customer engagement
13

Fixed Income Platform Solutions Manager Resume Examples & Samples

  • Leads day-to-day activities and operations of the FIPS team
  • Uses professional concepts, business objectives and creativity to deliver effective solutions to complex business, management and leadership challenges
  • Actively engages with internal clients to develop a detailed understanding of their support needs; collaborates with key partners within the organization to ensure optimal support of internal clients
  • Establishes and sees to completion team goals and objectives to support broader business area objectives
  • Collaborate with Global Head and Deputy Head to prioritize, delegate and coordinate projects, which may include data reporting, analytical studies, or technology enhancements
  • Experience working across multiple teams and functions to ensure alignment
  • Ability to adapt quickly to new processes and standard, with a strong commitment to providing exceptional customer service
  • Strong knowledge and experience applying quality system standard and related Lean/Six Sigma root cause analysis skills
  • Fluency in German would be an advantage
14

Global Advanced Solutions Manager Resume Examples & Samples

  • Solution/product development: Facilitate the solution development process comprehensively through concept, design, build, test, and launch phases
  • Content and prototype development: Work closely with Visa subject matter experts to develop solution/product content such as analytic and financial business models that capture business IP; manipulate and mine Visa and other data to provide content for solutions
  • Solution definition: Draft the solution/product business and functional requirements
  • Process execution: Partner with design and technology resources (internal and external) to execute the translation of business models into productized applications/solutions
  • Solution lifecycle management: Develop processes and mechanisms to track results of product and service pilots, determine market readiness and validate business plans
  • Solution evangelization: Publish progress reports and lead formal & informal presentations to senior management to influence business decisions
  • Cross functional collaboration: Partner with and influence peers in other functional areas (e.g., sales, marketing, analytics, and risk) and across regions to execute projects in ways that leverage the breadth and depth of Visa’s resources
  • Visa Knowledge: Maintain a keen awareness of Visa’s business, marketplace, industry force and competitive position
  • BA/BS required; MBA or other relevant Master's degree a plus (e.g., Computer Science)
  • Minimum of 4-6 years business experience in product management, management consulting, emerging technology (e.g., product development), or related field
  • Strong analytical skills, with ability to process and summarize data into key strategic insights; adept at using Excel (and other BI tools) for analysis and modeling
  • Knowledge of software development processes and methodologies (e.g., Agile, Scrum), and experience working with development teams a plus
  • Strong team player with proven ability to collaborate and influence across levels and functional experts
  • Strong multi-tasking skills and ability to adapt
  • Strong written and verbal communication skills, with facility in PowerPoint
  • Experience in payments, financial services, and/or technology industries a plus; strong interest in the future of payments a must
  • Some willingness to travel (less than 20% of the time)
15

Enterprise Solutions Manager Resume Examples & Samples

  • Extensive sales experience (ideally in a B2B enterprise and institutional or software-selling environment)
  • High energy, strong work ethic, personal integrity and stamina to perform consistently
  • Strong business acumen with an analytical and strategic operational mindset
  • Decisive with a ‘get it done’ and ‘whatever it takes’ mentality
  • Experience interfacing with executive management; ability to conduct high-level sales meetings with Deans, Vice Chancellors and similar
  • Proven ability to collaborate with diverse strong teams
  • Demonstrated competence in the use and current knowledge of eLearning technologies such as eBook delivery and Learning Management Systems
  • Ability to travel inter-state as required
16

Enterprise Solutions Manager Resume Examples & Samples

  • Previous sales or business development experience with a track record in achieving targets
  • Experience gained within a digital or online market/of digital products environment
  • An understanding of the Higher Education sector would be desirable
  • Experience of managing the complete sales cycle - business development to closing
17

Partner Solutions Manager Resume Examples & Samples

  • Lead technical and operational execution for multiple data partners whose data is stored on the platform
  • Train external partners on Facebook’s systems and tools
  • Work collaboratively with Engineering, Product, and Marketing Science teams to implement scaled, partner-based solutions
  • Work collaboratively with internal Partnerships account teams to drive strategic data relationships
  • Use large datasets to produce actionable insights that feed partner and product development
  • Identify, manage, and execute on opportunities for market, tool, process, and product enhancement
  • Project manage multiple partner- and product-based workstreams end-to-end (idea to execution)
  • Proactively contribute to building a scaled and well-rounded team
18

Taleo Solutions Manager Resume Examples & Samples

  • Design, develop, implement and support Oracle Taleo Recruiting, Onboarding, and Social Sourcing to meet the requirements of the business
  • Be an IT business partner for the Talent Acquisition function and drive continuous improvements across the Recruiting systems landscape
  • Design and support the solution for Recruiting integration with other systems and third party providers
  • Manage the solution for legacy recruiting data migration
  • Seek, introduce and support leading practice IT HR processes
  • Support the retirement of legacy recruiting systems
  • Assist with design and deployment of recruiting and onboarding related data in the Cloud HCM module and ServiceNow
  • Administers and manages all recruitment technologies and related interfaces to HRMS and other technologies
  • Has primary ownership of requests and escalations on a technology standpoint
  • Create and maintain Recruiting systems documentation and standards
  • Gather and document business requirements
  • Configure application modules
  • Create functional specification documents with business
  • Assist developers with technical specification documents
  • Develop acceptance test scenarios and participate in testing activities
  • Work as part of a team and provide 7x24 support when required
  • Responsible for driving adherence to project milestones, including implementing appropriate corrective actions when progress deviates from plan
  • Report and highlight workstream risks and issues to the project management team
19

IMS Solutions Manager Resume Examples & Samples

  • Overall responsible for extended IMS solution including Core & Cloud portfolio, third-party partner products, and the associated services
  • Build strong relationships with Ericsson account management teams, key customer decision makers and influencers, Ericsson business units, third party partners, and other key stakeholders
  • Drive the technical sales process and lead the designing of comprehensive and complex technical solutions addressing customer needs for IMS and related technologies
  • Identify market requirements in accordance to customer’s requirements and feedback; identify strategic market requirements; Influence roadmap development
  • Interface with the product management groups and development organizations to secure development of solutions that meet the customer's needs in a timely manner
  • Interface with strategy, marketing and delivery teams as well as global peer teams working on similar initiatives at other customer accounts to leverage experiences and new ideas across the organization
  • Drive knowledge transfer among relevant communities within Ericsson
  • Interface with commercial management for offer development
  • In agreement with the Ericsson account team, initiating proactive customer engagements with existing and prospective customers
  • Support in developing & delivering customer presentations
  • Drive up-sell opportunities during the entire process in order to contribute to increased sales volumes
  • Maintain knowledge of the Core and Cloud products and solution offerings
  • Represent the Ericsson customer account on technical issues towards the Product Area
  • BS Degree in engineering (IT, Telecom, Computer Science) and MBA preferred
20

Working Capital Solutions Manager Resume Examples & Samples

  • Provide analytics support and working closely with sales on the identifying the right opportunities
  • Drive portfolio growth by on-boarding suppliers
  • Oversight and ownership of the end-to-end processes on supplier on-boarding
  • Liaise with regional and global teams on new product developments
  • Act as the business relationship manager for key vendor relationships
  • Build strong rapport with key internal stakeholders and clients
  • Understand competitor offering,research market and identify new product enhancement opportunities
  • Good understanding of Commercial Cards and / or working capital solutions
  • Track record of product or client management experience
  • Excellent Excel and presentation skills
  • Drive for outcome and focus on execution
  • Strong work ethic, positive attitude and strive for continuous self-improvement
  • Strong interpersonal and stakeholder management skills
  • Ability to prioritise and work under pressure
  • Organisation savvy and professionalism
  • Undergraduate degree in Finance or Economics or other commercial disciplines
  • 2-5 years of experience in professional banking/finance services environment
21

Enterprise Solutions Manager Resume Examples & Samples

  • Deliver a growing revenue stream through driving the growth of digital product sales via subscription and enterprise-level agreements for the portfolio of McGraw-Hill Education's products by leveraging digital platforms (ALEKS, LearnSmart Advantage, Connect, Create, SIMNET, eBooks, eBook libraries) and integrating via MHCampus and MH-Blackboard delivery where strategically important
  • Achieve or exceed all enterprise-level business financial measures through territory planning, execution and fulfilment strategies that deliver on customer need
  • Provide mid-level technical expertise to customers and collaborate with regional and global Product colleagues on enterprise implementations, process and product improvements
  • Collaborate with internal MHE teams to design, deliver and implement institutional solutions based on profitable assessment of customer need requirements
  • Establish and develop strong relationships with decision makers in the Higher Education market to position McGraw-Hill Education as a learning technology partner of choice
22

Solutions Manager Resume Examples & Samples

  • Experience with CDN architecture, HTTP caching, DNS, Adaptive Bit Rate streaming
  • Experience with popular Online Video Platforms and OTT video distribution
  • Experience with packaging encryption, and digital rights management technologies
  • Extensive understanding of video file formats
  • Experience with Client development (ie: OTT STBs), testing and Management
  • Experience dealing with Studios and content providers in support of their content distribution models
  • Experience with Digital Ad Insertion, Ad Tech and Ad Tech monetization ( Business models)
  • Deep understanding of 4K distribution and Virtual Reality technologies ( ie: players, encoding, etc)
  • Act as Subject Matter Expert in specific technologies, product/service or solutions delivery
  • Participate in knowledge transfer and information sharing
23

Partner Solutions Manager Resume Examples & Samples

  • Identify and drive new partnership categories and programs
  • Iterate on and improve current partnership categories and programs
  • Assess the market, and identify and drive new acquisition opportunities
  • Collaborate with internal and external cross-functional teams to drive priorities
  • Identify product gaps, and contribute to the development and design of new products
24

Digital Experience Solutions Manager Resume Examples & Samples

  • Lead the development and evolution of the technology roadmap for global digital consumer experiences, partnering with key stakeholders from the global and regional direct to consumer teams, including eCommerce, regional and brand marketing, retail and direct to consumer marketing. Assist in the creation of the strategic vision for the roadmap. Drive the business-side process from project initiation through requirements definition, development, and go-live
  • Be the liaison between the business and technology teams throughout the enhancement lifecycle, driving process and communication improvements to enhance the effectiveness of the cross functional teams
  • Provide solution strategies and technology recommendations during the business-side discovery phase for feature, functionality and process enhancements
  • Provide vendor relationship ownership for the key, strategic digital platforms
  • Develop the organizational framework and processes to support the expanding, global DTC ecosystem
  • The successful candidate will have demonstrated leadership working in a complex corporate structure and an ability to influence across departmental boundaries to effect positive change
  • Solid understanding of trends in mobile and omni channel commerce in the context of the total customer experience for a global brand
  • Strong business process experience, including project management and resource prioritization and utilization
  • Understanding of ROI management specifically related to investments in innovative technology and total customer experience
  • Comfort with ambiguity and change
  • Understanding of the following
  • Ten-plus years of experience and/or equivalent combination of education and experience in the B2C ecommerce field
  • Client-side product management experience a plus
25

Solutions Manager Resume Examples & Samples

  • Be a subject matter expert in ADM and IT Operations solutions, including Ericsson and third party partner products
  • Meet with sales teams and customers to understand requirements and quickly and thoroughly propose and architect solutions
  • Lead direct and indirect, cross-functional teams, seeking assistance within a large, complex organization on proposals, offer development, demos, proofs of concepts, strategy development, 3rd party solutions, etc
  • Be a dynamic, inspirational, and positive evangelist and change agent within Ericsson and within Customer organizations
  • Be accountable for specific customers, specific opportunities, and/or incepting, cultivating and closing new business opportunities contributing to top and bottom line growth towards the group's and Ericsson's business objectives
  • Support the development of a regional MS IT and ADM Growth Strategy
  • Ensure high level participation in global re-use and knowledge sharing
  • Provide Competence Center business needs/requirements to ensure optimization of delivery and accurate forecasting of resources and competence
  • Drive up selling in ongoing projects
  • Identify strengths and weaknesses of Ericsson's positioning vs. competition in any given situation through research, industry contacts, personal networks, etc
  • Participate and represent Ericsson at industry forums such as the TM Forum, and engage in media and analyst interviews and social media marketing efforts internally and externally
  • Bachelor's degree in Business or Engineering; Master's degree preferred; plus 7 years + related experience (Telecom)
  • Extensive experience in customer facing role
  • Strong consultative selling
26

Solutions Manager Resume Examples & Samples

  • E2E solution architect to drive some of the system evolution in Management, Analytics and Billing with AT&T
  • Deep understanding of current OSS/BSS architecture, preferable with establish relationships in AT & T
  • Drive long term network vision: ECOMP, Service Automation, etc as well as provide support to short term opportunities in 2016 (ie Hybrid assurance, Single Billing, Cloud Management and Orchestration)
27

IT Solutions Manager Resume Examples & Samples

  • 3-5 years of experience in one or more following IT areas
  • Server Hardware,
  • Server Virtualization
  • Server Operating Systems
  • Middleware
  • Databases
  • Applications
  • Storage
  • Backups or Disaster&Recovery
  • Mainframe
  • End User Services
  • Dealing with external or internal Customers
  • Work to deadlines
28

Interactive Solutions Manager Resume Examples & Samples

  • Develop and manage execution of interactive strategy for online learning and employee events
  • Work with business partners to understand learning and engagement objectives, propose digital solutions to achieve results
  • Design and develop interactive learning courses, apps, games
  • Introduce new technologies and ideas, continually innovate our interactive offerings
  • Develop project plans, production schedules, and resource requirements
  • Partner with Learning Management System (LMS) team to design online curricula in tandem with interactive elements
  • Maintain understanding of LMS functionality and system constraints to proactively suggest best project design plan
  • As needed, oversee contractors to design and develop elearning or other digital solutions
  • Responsible for clear communication across cross-functional teams to ensure all team members are updated on projects
  • Evaluate and measure results on interactive projects, propose refinements and new solutions
  • Partner with learning operations and IT partners to ensure all solutions are tested and approved
29

Gcg-e-solutions Manager Resume Examples & Samples

  • University Degree qualifications
  • At least 1 to 2 years of retail banking experience
  • Exposure to project management activities as business stakeholder, customer touch points in the digital media space, MIS collection and analytical review of the same for decision making
  • Welcomes and manages innovative changes
  • Encourages self and team members to explore new features and innovate on them
  • Facilitates effective team interaction and contributes actively to team building activities
30

Senior IT Solutions Manager Resume Examples & Samples

  • This person will be team orientated with strong leadership and line management skills – responsible for leading and growing the team culture
  • Develop regional Solutions competency to be responsible for the successful delivery of all solutions into the Asia Pacific business
  • Leverage and partner to improve the delivery model which brings together design authority, projects, CR’s and support capabilities
  • Deliver solutions that drive revenue and improve efficiency inline with business strategy
  • Maintain in-depth knowledge of Burberry’s solutions landscapes
  • Support IT and business strategic planning
  • Third party resource contract negotiations
  • This person will be responsible for shaping and optimising the regional solutions team structure in partnership with our global standards and ways of working
  • This person will be responsible for shaping a rotating internship programme within IT for Asia Pacific
  • Work with VP of IT Service to ensure support strategies are both sufficient for clients spread out across Asia Pacific as well as appropriate for any given solution
  • Define personal development plans and career progression for all key Burberry staff in the Asia Pacific solutions team
  • Management of internal resource budget
  • Build an inspired solutions team of natural communicators and high achievers
  • Partnership with the Digital teams in region to ensure the correct synergies between various solutions being delivered
31

Digital Solutions Manager Resume Examples & Samples

  • Obsess over customer success
  • Take ownership and do not sacrifice on quality
  • Support long term, evolving partnerships with specific, complex technology needs
  • Be action oriented and results driven
  • Resolve or escalate issues that could jeopardize the client relationship
  • Primary operational contact for all assigned accounts
  • Define partner project requirements (in collaboration with the AM); understand business drivers and manage best practices
  • Direct internal teams to deliver solutions/projects that drive client growth and efficiency
  • Lead client data / trend reviews that increase client satisfaction and strengthen relationships
  • Manage implementation of Pearson technology solutions
  • Collaborates with eAM / Sr. AM and AMs to increase revenue and meet project goals
  • Improves the Pearson delivery system by advocating for clients internally
  • Technology oriented. (HTML and other web based technology skill sets a plus)
  • Teamwork along with individual initiative
  • Ability to make business and procedural decisions
  • Ability to multitask and work in a fast-paced environment
  • Advanced organizational skills and attention to detail
  • Ability to research using deductive reasoning to assess problems and explore various solutions
  • Ability to give personalization to the client by understanding what their resources are and how they can increase their effectiveness
  • Ability to manage and track multiple projects with advanced date coordination
  • Advanced knowledge of Microsoft Windows (Outlook, Excel, Word, PowerPoint)
32

Digital Solutions Manager Resume Examples & Samples

  • Create business relationships with advertising agencies and direct clients – digital
  • Work to increase sales opportunities through digital advertising solutions
  • Achieve annual assigned sales plan, working under guidance of Head of Sales and Senior Sales Managers
  • Support the sales team with demos, presentation and presales material concerning digital solutions
  • Experience and exposure to digital technologies (analytics, mobility, social media, cloud and / or IoT)
  • Ability to manage customer meetings; good presentation, good industry knowledge and communication skills
  • Ability to articulate solutions across all platforms
  • Excellent sales skills with a high level of proficiency in communications needed
  • Proven sales track-record with 5 years of experience in B2B sales, specifically in relation to Digital Advertising
  • Provide Digital solutions that effectively combine the web and CRM to attract sell and service our agencies/clients
  • Digital solution proposals to include: search engine optimization, email marketing, virtual sales agents, virtual test drives, internet lead management, online ads, and the ability to conduct and track the effectiveness of ad campaigns
  • Customised strategies for converting a greater number of prospects into satisfied customers
  • Build and maintain outstanding product and competitor knowledge
  • Drive collaboration with wider Commercial teams to seek out, sell and implement new revenue opportunities across the News UK & Ireland digital portfolio
  • Champion and work with internal stakeholders to ensure smooth digital integration
  • Keep abreast at all times of the changing needs and strategies on all relevant products
  • Report on revenue both personal and from immediate team
  • Aware of and strive to deliver all set business KPIs
  • Proven track record of success within a digital sales environment
  • Experience selling across multiple platforms
  • Deep experience in negotiating
  • Deep experience creating and delivering presentations to existing and new customers
  • Solid key account management experience
  • Familiarity with media research systems
  • Track record of delivery
33

Senior Lending Solutions Manager Specialty Lending Resume Examples & Samples

  • Contribute to the overall success of the Adjudication team by continually striving for greater decision quality and efficiency
  • Provide exception adjudication for Retail and Small Business credit requests, evaluating risk and return of credit decisions
  • Deliver adjudication decisions to lenders in a clear and concise manner to help drive a consistent customer experience
  • Identify areas of opportunity to enhance the decision making process
  • Provide exception adjudication for complex, high limit Retail and Small Business credit requests, evaluating risk and return of credit decisions
  • Demonstrated skills in financial analysis and risk assessment, using common credit evaluation frameworks (such as the five Cs) to determine credit worthiness of customers
  • Ability to exercise sound judgement in reviewing a credit application to review each credit request as a unique customer situation
  • Strong analytical skills to review and assess Small Business financial statements
  • General knowledge of Retail and Small Business credit products to decision applications and provide the most relevant product, based on information presented
  • General knowledge of local and cross-country business news to help inform credit decisions
  • Sound knowledge of computer applications (e.g., Excel) to execute review and decision of credit applications
  • Experience with specialty lending, including agriculture and franchising sectors to decision higher complexity credit requests
  • Thorough knowledge of local and cross-country business news to help inform credit decisions
34

Solutions Manager, Rights & Royalties Resume Examples & Samples

  • Bachelor's degree required or equivalent work experience
  • Extensive experience in a software solutions management, UI design, business analysis, or similar role
  • In-depth familiarity with software design, development, and release
  • Previous experience as a Technical Business Analyst or Software Engineer
  • Excellent teamwork, communication, and organizational skills
  • Excellent project management, planning and organisational skills
  • Excellent communication skills and understanding of how information should be presented to get across important issues to different groups of stakeholders
  • Proactive in seeking information, challenging norms and driving efficiency
  • An excellent collaborative team player, able to take on a broad range of perspectives, influence positively and act as a critical friend
  • Track record of effectively delivering large scale programmes through a team
  • Experience working with Oracle solutions
  • 1 or more language other than English
35

Vertical Solutions Manager Bing Resume Examples & Samples

  • End-to-end management of Advertiser Analytics programs, including collaborating across partner teams, gaining partner alignment, and managing data vendors
  • Analyze supply and demand trends across verticals to identify opportunities that drive advertiser action, through an understanding of paid search and nuances in key vertical industries
  • Develop and demonstrate an expert-level understanding of the deeper data layer within the Bing Ads platform (insights-specific resources, metrics and the data that fuels those metrics) and of the search industry, including vertical/device/product trends
  • Adhere to and improve upon processes for building scalable vertical solutions, sharing insights with stakeholders, and gathering stakeholder feedback
  • Develop scalable vertical insights that enable sales to be more consultative with and delight their clients
  • Define vertical requirements for tools and work with key business partners to improve business intelligence and reporting capabilities
  • Provide thought leadership to partner teams to guide prioritization of vertical efforts
  • Create a pipeline of enhancements by exploring next generation insights and expansion into international markets
  • Drive effective measurement of programs in order to ensure performance goals are being met and drive course correction amongst teams when needed
  • Communicate program status updates and challenges with key stakeholders on a regular and timely basis
  • 5+ years of experience in the online advertising industry is required, preferably in Search Engine Marketing, and specifically in a Business, Buying, or Selling function
  • Excellent analytical, strategic thinking and problem identification/resolution skills
  • Demonstrated track record in data-driven decision making
  • Experience in bringing clarity and insights through creative usage of available data
  • Successful track record of working collaboratively across multiple teams, including experience in driving initiatives through Sales and Marketing channels as well as with Product Development or Engineering groups
  • Open, confident communicator, effective in senior levels of engagement
  • Ability to work autonomously and manage multiple complex projects or programs with high levels of ambiguity and shifting priorities in a fast-paced environment
  • Highly accountable for deliverables and commitments
  • Detail-oriented with excellent organizational skills
36

Solutions Manager Resume Examples & Samples

  • Accountable for successful delivery of the full program scope in terms of being on time, scope and quality
  • Acts as the ‘Solution Owner’ in analogy to product owners for the customer specific feature development within the Delivery Organization
  • Develops a deep knowledge of all aspects of the program, defines priorities and effectively manages planning, execution, and monitoring to successful conclusion
  • Ensures all blockers are removed to enable the team members for each program to be able to perform their roles and deliver as planned. Owns the solution requirements specification and traceability
  • Follows the HERE standards to ensure consistency in program deliverables and execution
  • Supporting GTMO to ensure RFQ inputs are complete, accurate and representative of AE and all dependency teams
  • Ensure compliance to processes to ensure automotive requirements such as traceability, FMEA, 8D are followed when necessary
  • Maintain standard documentation and dashboards that can explain how Quality, Scope and project timelines are managed. This includes QA dashboards, Project and Capacity Plans
  • Responsibility for Maturation Processes and KPI reporting to ensure quality levels are maintained for all programs throughout their lifecycle
  • Evaluate the OEM Program Quality Testing system and work closely with the Delivery Performance team members to identify gaps and improvements for the teams to resolve
  • Ensure scalability in all new processes deployed, drive for efficiency and common automotive standards where possible and ensure the processes are real, operational and add value. This applies for Programs and Product development within the Berlin facility
  • Ensuring enhanced customer satisfaction and increased process efficiency through quality improvements efforts. I.e. coordinating/leading of investigations and resolutions of quality incidents, facilitating Root Cause Analysis (RCA) meetings, etc
  • 6 – 9 years of successful management and solution delivery of cross-functional projects and programs
  • Strong project management and delivery process/methodology and project management tool experience
  • Good understanding of Waterfall and Agile program management methodologies
  • Experience working with technologies common to the HERE product portfolio
  • Highly competent in product delivery life cycles and methods to optimize the life cycle for project needs via use of best practices
  • Ability to work cross-functionally in a complex, matrix environment
  • Exceptional multi-tasking ability
37

Senior Industry Solutions Manager Resume Examples & Samples

  • 10+ years Industry domain expertise and experience working in Business roles in the Discrete Manufacturing space (Automotive, Aerospace, Industrial, High Tech or Electronics)
  • Significant Industry solution experience (i.e. as a business solution consultant in delivery and sales roles), in areas like Industrial Internet, Connected Vehicle, Manufacturing and Supply Chain, Sales, Marketing and Engineering/R&D
  • Deep technical expertise relevant to the industry (worked in enterprise architect roles for the target solutions)
  • Industry specialized sales or consulting position within an IT Consulting or Services company
  • Solution sales or consulting position in a competing or partner company
  • Market development skills
38

Senior Industry Solutions Manager Resume Examples & Samples

  • 10+ years Industry domain expertise and expertise working in Business roles at a company in one of the following industries: Banking & Capital Markets, Retail & Consumer Goods, and Discrete Manufacturing
  • Significant Industry solution experience (i.e. as a business solution consultant in delivery and sales roles)
  • Industry specialized sales or consulting position within an IT Consulting or Services company +
  • No specific training or certification is required
39

Deloitte Global, Solutions Manager Resume Examples & Samples

  • Serves as Saba Cloud subject matter expert, keeping abreast of learning technology market trends
  • Develops novel solutions leveraging existing technology to meet member firm business needs, and validates proposed solutions with Global Talent Shared Services leadership, Global Technology Services and member firm stakeholders
  • Defines the project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
  • Leads project workstreams to implement proposed solutions as per project timelines
  • Accountable for communications, change management and training related to new solutions
  • Manages relationships with third parties/vendors
  • Experience working with or managing technology solutions, preferably in the HR function, including experience in a large multinational organization
  • Experience as a product manager or business analyst in enterprise-level software implementations or in the information technology sector, learning technology, consulting field or professional services industry
  • Significant experience building consensus with a diverse group of stakeholders holding varying, and often conflicting, opinions
  • Global system support or implementation expertise with any enterprise or cloud based learning management system. Subject matter expertise with Saba Cloud preferred
  • Flexibility in working hours in order to work with global clients
  • Knowledge of standard learning operations and processes
  • Learning industry background preferred
  • Proactive approach, ability to execute projects with minimal guidance and supervision; strong problem-solving skills
  • Proven success in managing external vendors
  • High level of quality/accuracy in work (detail oriented)
  • Ability to work independently and/or remotely
40

Lending Solutions Manager Resume Examples & Samples

  • Quality decisions on indirect loan and lease applications referred above the Retail Lending Officer limits
  • Provide sound advice and potential alternatives to deal structure within risk parameters
  • Ensure delivery of customer service by providing advice and counsel to partners and dealers
  • Contributing to the ACE team to exceed Customer & Dealer Satisfaction objectives
  • Encourage procedural and operational revisions to enhance personal and team productivity and performance
  • Contribute to a positive work environment that promotes employee satisfaction and achievement
  • Building Strategic Relationships
  • Results Focus
  • Analytical Thinking
41

Species Solutions Manager Swine Resume Examples & Samples

  • 60% Operational responsibilities
  • Ensure scientific and competitor monitoring for the portfolio in charge
  • Provide expertise in assessing new business opportunities and setting priorities in our pig innovation pipeline
  • Contribute to defining the R&D and marketing plans with Species Technical Manager and Regional Technology Manager. Ensure product lifecycle
  • 10% Leadership responsibilities
  • Provide coaching to junior SMT employee
  • Supervise interns and professionals enrolled in Cargill young graduate program
  • Maximal travel time: 25%, mostly in Europe (35% if not located in the Netherlands)
  • University degree / Animal Science
  • Proficient level in English, both written and verbal
  • Preferably proficient level in German and/or Dutch
  • Demonstrated success in project management and/ or product management and able to apply Project Management methods
  • Over 5 years demonstrated expertise and proven track record in animal nutrition, with relevant species either in Sales or Technology
  • Strong interpersonal relationship-building skills
  • Self-starter, but team player
  • Affinity with Marketing. Preferably familiar with Marketing principles and methods
  • Effective communication skills both written and verbal
42

Ownership Solutions Manager Cluster Benelux Resume Examples & Samples

  • Grow and develop the Aftermarket sales P&L (Spares, EW, C&A, Out of Warranty Repairs)
  • Full P&L responsibility of Aftermarket Sales
  • Develop B2C E-Commerce channel (Direct-to-Consumer Sales through webshop)
  • Develop and launch Sales programs in Consumer Service (from Cost Center to Profit Center)
  • EW, C&A and Out of Warranty repairs
  • Drive Local Business development efforts (new services, 3rd party partnerships)
  • Lead and coordinate the effort to deliver a Best In Class Consumer Branded Ownership Experience/Journey
  • Own the framework of the ownership journey and set the requirements for each phase in the journey (based on central strategy and approach)
  • Onboarding phases: delivery, installation, set up, first use
  • Ongoing use phases: ongoing use, maintenance, repair, replacement
  • Define these requirements differentiating per Ownership journey phase, consumer profile, brand, product and price position in order to create a best in class branded ownership experience for consumers/users and to drive conversion of sales of new products, accessories, consumables and services
  • Drive the “monetize/sales” mindset into the different functions in the cluster
  • Define Service levels of consumer Service by Consumer profile, brand, product and price position (translation of centrally defined approach). The “Repair” phase being a very important touchpoint with our consumers/users
  • Drive onboarding/CRM light programs into the clusters (before European CRM is in place) in order to increase the registration rate and to improve the ownership NPS (“registration + 1 month”)
  • Develop further the concept of onboarding/CRM light in order to increase the Average Revenue Per registered User by driving conversion to sales of Accessories, Consumables and Services
  • Local Lead of the CRM program
  • Cross functional Lead on OS strategic initiatives with Sales, Marketing and Consumer Service in the cluster, for example
  • Connectivity & Portal initiatives
  • Onboarding/CRM light pilot
  • Ownership NPS pilot (reg. + 1 month)
  • Consumer Service Social Media pilot
  • Strong collaboration with Consumer Service when it comes to handling consumer’s inputs through social media and in general Consumer reviews. Together with Consumer Service, define the tools and processes necessary to manage this in the most effective way
  • In the future, utilize Big Data coming from the different sources including connected appliances. Work with Central OS team, who will define which type of data should be collected and will build applied analytics capabilities in Electrolux in order to be ready to make the best out of all this data. Areas of interest are customization/personalization, consumer learning, sustainability awareness, monetization through sales algorithms. Technical data used in the area of R&D and Service is out of scope from OSJ
  • Stay informed of consumer experience trends, tools & competitors and uses research, insights and business information to create new opportunities to improve the consumer experience while benchmarking best practices, including connectivity best practices
  • Participate in Sector projects related to consumer communication, engaging and retaining consumers and maximizing lifetime value
  • At least 10 years of professional experience in consumer focused companies in sales/business development and / or customer relationship management with monetization opportunity
  • Knowledge of CRM, outbound communication tools and techniques is preferred
  • Excellent project management, communication and organization skills
  • Documented cases from successfully implemented consumer facing CRM campaigns & initiatives or from successful new business development experiences or from change management programs in complex matrix type companies
  • English and Dutch, French would be an asset
43

Mobility Solutions Manager Resume Examples & Samples

  • Participate in sales engagements to address technical and mobile device management requirements and demonstrate mobility technical competency
  • Develop and maintain expertise on mobile device technology solutions, such as Mobile Device Management (MDM), Mobile Content Management (MCM) and other software products as well as certifications as available
  • Develop and maintain expertise on mobile operating devices and platforms, such as Apple iOS, Android, Windows Mobile, Windows 8 and Blackberry
  • Assist with customer resolutions and solutions to ensure issues are resolved to the customers satisfaction
  • Maintain close working relationship to sales, operations and support departments and ensure operational and delivery consistency and excellence
  • Manage and motivate the team of Mobility Consultants through performance coaching, technical mentoring and career planning
  • Accurate reporting of achievements and progress to appropriate management staff
  • Manage technical training requirements for the team and guidance for other departments
  • Manage continuous offering improvements by monitoring and being aware of mobility ecosystem, technologies, platforms and solutions
  • 5+ years’ experience in managing technical teams
  • 3+ years’ experience with required management techniques, coaching and staff development
  • 2+ years’ experience in mobile technologies
  • Knowledge of Project Management
  • Ability to work in a distributed and often virtual team environment
  • Demonstrated leadership abilities and can be achievement oriented
  • Relevant experience in and in-depth knowledge of mobile computing devices and infrastructure including enterprise IT infrastructure
  • Preferred experience with one or more of the following EMM/MDM/MAM solutions: AirWatch, MobileIron, SOTI MobiControl, Good, Wavelink Avalanche, SAP Afaria, Citrix XenMobile, Symantec, Microsoft SCCM
44

Obesity Solutions Manager Resume Examples & Samples

  • Scientific commitment: Support for a broad range of clinical research
  • Practice support: A variety of resources, both online and in person, to help your practice grow
  • Requires minimum 3 years of sales and marketing experience
  • BA/BS degree, MBA degree would be a plus
  • Proven track record with his/her sales figures and abilities in previous experience
  • Excellent command of English: TOEIC score of at least 700
  • Completed Military Service
  • Driving license and driving experienceMarketing
45

Colorectal Solutions Manager Resume Examples & Samples

  • Treatment advocacy: Initiatives to expand patient access to care through education for primary care physicians, the public and payers
  • Patient engagement: Outreach efforts to help educate patients and bring them to your practice
  • Patient engagement: Outreach efforts to help educate patients and bring them to your practiceMarketing
46

Senior Solutions Manager Resume Examples & Samples

  • Responsible for creating solutions that can be successfully implemented within the approved gross profit margins thru a detailed BOM. Will typically manage multiple projects simultaneously while supporting Business Development activities at the same time
  • Manage Systems Engineering, Contract Engineering and appoint Implementation Staff to complete project requirements on time and on budget
  • Regularly report project and staffing issues to executive management
  • Manage client expectations and interface with client personnel, working to build positive, long lasting relationships with all clients
  • Work with subcontractors, engineers, architects and consultants to provide complete system solutions for our customer
  • Manage all subcontractors to on time on budget on scope performance
  • Provide a high level of leadership and guidance to internal resources
  • Work with clients to achieve substantial completion and final project acceptance/signoff on all projects
  • Close coordination with the Sales, Operations, Finance and Service organizations is required at all times
  • Work both hands-on and analytically, as well as ability to successfully manage projects with an eye towards budget and timeline
  • Coordinate as needed with client representatives (i.e., local building managers when requesting site information of assisting in the preparation of incentives applications)
  • Manage the submission of drawings to the appropriate agency in order to obtain construction permits
  • Provide support during the inspection of system installations in order to obtain final inspection approval
  • Provide support during system commissioning
  • Work with Project Managers to ensure all change orders are processed per policies
  • Develop monthly cash forecasts and spend models and manage project milestones in accordance with cash management guidelines. Regularly provide project financial data to PESCO operations team for corporate reporting purposes
  • Provide accurate and competitive cost estimates, timelines, and techniques for the installation portion of Digital Place Based Network projects
  • Estimate Installation Costs
  • Analyze specifications, including sketches, architectural, structural, and electrical plans, and/or renderings, to estimate labor and material costs and schedule for installation of LED systems and signage for new construction and renovation projects
  • Estimate types to include both preliminary and detailed estimates for design/build and bid/build LED/LCD display projects valued at 1 to 20 million dollars
  • Establish and conduct internal reviews to ensure bids are accurate and competitive
  • Maintain historical data to improve estimates; Create cost models for estimating project elements
  • Manage Subcontractor / Vendor Bidding Process
  • Develop, qualify, and maintain subcontractors and vendor bid lists and relationships
  • Solicit bid invitations, create subcontractor SOW documents, distribute and manage bid plans and documents, qualify and analyze subcontractor bids
  • Collaborate with manufacturing and engineering to development product enhancements that reduce installation costs and improve functionality, quality, reliability, and customer satisfaction
  • Support Project Implementation
  • Collaborate with Project Manager to prepare project plan, ensure installations are completed according to specifications
  • Review all proposals submitted by the DPBN team to validate solutions offering prior to submission and offer guidance to making these a stronger package in the future
  • Manage setting up the back end accounts for all digital signage solutions in which a Content Distribution Platform is required, including developing the logic protocol to best serve the customers current and future needs
  • Mentoring, training, advising and guiding less experienced PM, Solutions and Art staff
  • Manage all aspects of the project P/L to budget
  • Complete weekly PSI reports to submit to PESCO Operations teams
  • Determine staff needs and technical skills required to ensure performance on the project meets with customer expectations and Panasonic budget needs and requirements
  • Understand scope of work and to create and submit change orders for out of scope work
  • Manage and form winning teams to execute projects on time, on budget, to complete customer satisfaction with minimal supervision
  • Lead daily status meetings with entire DPBN team to get a better understanding of the projects that are currently in house as well as any potential issues that may be going on with them
  • Track these meetings and create action plans for next steps and ensure the team are meeting those requirements
  • Conduct quarterly reviews of entire DPBN team to ensure the correct teams are in place and that they are continuing to better their performance
  • Create and maintain improvements on workflow procedures and tracking methods to increase efficiency and reduce error
  • Work with marketing teams to provide detailed information, pictures and videos for all projects completed to be properly represented in our marketing materials
  • Will assist in collection procedures for clients that are severely outstanding and put on credit hold
  • Approve all bills and costs for external projects as well as internal needs
  • Handle any conflict regarding the DPBN team for both internal and external issues
  • Complete all Work Day tasks and IQNavigator for staff to include managing and maintaining PTO requests, approval of hours for temps, extending or terminating temp contracts, goal reviews and annual reviews for team
  • Act independently to support customers and sales in winning unsolicited project opportunities
  • Create and participate in presentations, demonstrations and final project negotiations for qualified clients/projects
  • Includes writing scopes of work for subcontractors and evaluating and negotiating those scopes of work, as well as working with other PM staff to negotiate subcontracting agreements
  • Understand technical, operational, management and sales related issues of customers and staff
  • Travel as needed to support projects, sales opportunities and other Project Management staff
  • Develop and lead webinars to existing and potential clients in regards to a qualified project that requires a technical discussion
  • Organize and lead weekly production meetings to discuss previous projects, leads and goals to increase our business
  • Go on appointments, lead presentations and answer all technical questions for qualified projects and clients
  • Manage creative team and all design projects thru assigned staff
  • Educate sales team for more effective selling
  • Support technically challenging engineering requirements with sophisticated and custom IT, software and hardware needs on projects that are very large and technically diverse
  • Support customer design requirements from conceptual design through “As Built” phase of the design process
  • Continue to maintain technical capabilities in the following technical areas: IT networks and systems, audio/video and broadcast technologies, automation/control systems, interactive display control systems and technologies that support these technically diverse systems areas
  • Follow established Engineering & Project Management standards and guidelines to the fullest extent possible given the specific needs of the customer
  • Optimize design and operation of product systems and/or components to ensure reliability, high performance, and compliance with specifications
  • Develop or coordinate the development of a bill of material for each project based on the final approved design
  • Coordinate project design reviews internally as well as with the customer
  • Provide proposal development support for sales team. Present an overall comprehensive solution to potential customers during presales activities
  • Participate in cost and energy estimation processes
  • Create a portfolio of products that take into account suppliers, case-by-case options with pros and cons, and can be used for future projects
  • Develop and oversee coding and application development on all projects
  • BS/BA in Engineering, Technology (Hardware/Software) or other related Bachelor’s degree and experience required
  • 7+ years of successful solutions/project management experience integrating Audio Visual Solutions or technology focused marketing based solutions is required
  • Desire Project Management Certification or other accreditation or affiliations within the industry
  • Creative experience is preferred
47

Lending Solutions Manager Resume Examples & Samples

  • Proven retail lending / underwriting skills with the ability to make sound credit decisions and operate in a fast paced environment
  • Knowledge of financial statement analysis for Small & Medium Business, with emphasis on debt service
  • Strength in being able to negotiate / mediate between multiple groups with potential for conflicting priorities / sense of urgency
  • Effective communication and interpersonal skills are necessary for professional interactions with customers, partners and the automotive business line to ensure a high level of credibility
48

Power Industry Solutions Manager Resume Examples & Samples

  • Support development and deployment of state of the art software designed to
  • Identify areas where GE should invest in NPI to expand Operational Excellence
  • Proven years in power generation industry,
  • Strong verbal and written communication skills including the ability to speak a 2nd European language
  • Proven years in plant/fleet operations,
  • Proven years in customer facing roles
  • Experience with Power Generation Monitoring & Diagnostic systems
  • Bachelor's Degree in Engineering or MBA from an accredited college or university or experience in lieu of
  • Industry background in plant control systems
  • Ability to understand customer environment and work empathetically with customers
  • Ability to work in a matrix environment, coordinating across multiple sites
49

Structured Solutions Manager Resume Examples & Samples

  • Manage day-to-day operations, global customer service and global technical sales for the Lewtan Systems business
  • Take a leadership role in growing and managing this business by developing a network of new customers and strengthening existing relationships
  • Work closely with senior management to pinpoint specific growth opportunities and take the lead in owning the execution and results of the plan – short-term and long-term
  • Manage the team responsible for supporting all customers, including the implementation and application of the product
  • Develop excellent working relationships with colleagues across the broader organization
  • Identify, capture, and channel customer feedback on product features and functionality to the Product Management team on a strategic level
  • Visit customers to maintain strong business relationships and maintain high revenue retention
  • Provide guidance, mentorship and leadership to the team, and actively participate in developing, shaping and growing the Lewtan Systems business
  • Undergraduate/first-level degree (e.g., Bachelor’s degree) required
  • Graduate/second-level degree (e.g. MBA, Master’s), a plus
  • 12-15 years of relevant professional experience, management experience required
  • Broad understanding of the competitive landscape for products and services targeted at the Structured Finance industry with a specific focus on Issuers
  • Strong customer orientation demonstrating initiative and an eagerness to excel and be a part of a dynamic, fast growing team
  • Customer-facing experience within a complex software application context
  • Exposure to financial industry, banking and/or financial markets preferred
  • Excellent verbal, written and problem solving skills
  • Superb analytical skills and persistence in analytical and technical problem solving
  • Role will require extensive travel, including some international travel
50

Solutions Manager Resume Examples & Samples

  • 8+ Years work experience in related fields (PgM, PdM, Business Analyst and/or System Analyst roles)
  • Experience in project management principles methodologies and best practices leading to deliverable products that include briefings and documents
  • Knowledge of best practice in change management that includes, using a variety of change frameworks
  • Experience with Salesforce.com preferred
  • Consulting experience a plus
  • Travel industry experience a plus
  • LI-LK1
51

Solutions Manager Resume Examples & Samples

  • Understand the C&W business offering and delivery, including property management finance, accounting and operations
  • Understand the Yardi CoE technology platform offering and how to deploy and maintain the offering in a manner that enhances GTS’s partnership to the business
  • Drive the solutioning and deployment strategy in region and maintain balance between regional interests and global platform investments
  • Embrace people and champion each person’s contribution to end goals; manage staffing and resource levels
  • Assists on the assessment of individual ability levels of students and the goals of students
  • Drive service level consistency and liaise with clients to promote satisfaction
  • Keep abreast in accounting and property management business processes
  • Keep abreast in industry technology trends, products and innovation
  • Degree in business, accounting, property management or technology
  • A minimum of five years of related financial and/ or property management experience
  • Experience working with commercial industry financial applications (Yardi, MRI, JDE Real Estate, etc.)
  • Blend of experience across business operations and technology, including support of enterprise change management
  • Coalition-building across the business geography, in a manner that bridges business to technology
  • Highly collaborative across business and GTS
  • Organized and procedural
  • Active listener
  • Clear communications and simplicity; ability to speak the language of business and of technology
52

Workforce / VMS Solutions Manager Resume Examples & Samples

  • Possess exceptional client management abilities with a proven track record of maintaining and growing a large client base
  • Responsible for retaining and growing existing customer base within assigned territory
  • Solidify relationships with key customers: Executive Champions (Examples include: VP of HR, CNO, VPs of Nursing) Relevant Executives – leaders who directly impact the organization’s decision making related to our business relationship (Examples include: Directors and Managers of Patient Care Services, Director of HR, Staffing Coordinator)
  • Ensure that WFS clients are consistently aware of the value WFS adds and maintain such awareness through progressive, measurable performance goals
  • Ensure that WFS clients have appropriate expectations and meet/exceed them consistently
  • Provides proactive client management
  • Effectively builds and maintains C-Suite executive sponsor relationships across assigned account portfolio
  • Participate in the development and delivery of client business reviews
  • Establish ‘trusted advisor’ status with C-Suite stakeholders
  • Leads the customer onboarding process across Workforce Solutions products and services (Contracts, technology, consulting)
  • Increase customer utilization of portfolio offerings, including but not limited to: Nursing, Allied Health, Non-clinical, Internationa, Interim Management, Rapid Response, Disaster, Locum Tenens (physician, P.A., N.P, CRNA), EVS and Food Services, Strike, Perm Placement
  • Assess unique customer needs and respond with appropriate custom offerings
  • Responsible for responding to customers’ critical and special circumstance needs
  • Drives team collaboration to a meaningful conclusion for the customer and for our business
  • Monitors contract compliance and the effectiveness of current contract pricing and suppliers to meet customer demands
  • Share best practices with customers (examples: procurement, time capture, invoicing, orientation, file maintenance, vendor communications)
  • Establish a Customer Business Review (CBR) cadence in conjunction with Director, leads the CBR development process and customer facing presentation
  • Achieve same-store sales growth and new sales growth in assigned territory
  • Solidify and manage relationships with key agency partner personnel
  • Understands agency partner value proposition and how it benefits our customer base
  • Liaison between customers and agency partners (examples: process work flow, contract interpretation, issue resolution, resource supply and demand)
  • Holds agency partners accountable to contract terms
  • Monitors agency partner performance on a consistent and ongoing basis
  • Addresses agency performance issues with an action plan, including measurable outcomes and target dates
  • Coordinates the initial implementation of VMS and supports the customer’s ongoing use of VMS technology in conjunction with the Implementation and Technology team
  • A minimum of five years in sales and/or client management role. Experience supporting a multistate territory preferred
  • At least three years of experience in healthcare workforce supplemental staffing experience desired
  • Knowledge of and practical experience with vendor management services (VMS) and/or Managed Service Providers (MSP)
  • Strong interpersonal, negotiations, and presentation skills
  • Strong ability to interpret and present data in a meaningful way
  • Demonstrated ability to work remotely and with a matrixed team
  • Ability to work with a customer base that requires quick turnaround and quality output
  • Solid knowledge of all MS Office Products. Intermediate to Advanced PowerPoint Skills and must be able to present concise and well organized reports using Excel
  • Travel: Must be able to travel to accounts up to 75% within the state of California
53

Programmatic Solutions Manager Resume Examples & Samples

  • Become a programmatic data expert. Understand and be able to discuss intelligently the TGI data sets and how they should be best used to maximise campaign efficiency
  • Providing subject matter expertise to Consumer Intelligence Account Managers and customers in terms of best practices and capabilities to ensure progressive revenue strategies
  • Working closely with the Agency account team to provide support across strategic accounts, analysing client usage of the data and creation of solutions to increase data usage
  • Preparing and delivering live product demonstrations to prospective clients in conjunction with the Sales team
  • Identify market opportunities and define the product vision and strategy
  • Utilise customer insight & data to inform product decisions & provide and maintain monthly product and revenue reporting
  • Coordinate across teams (operations, surveys, marketing, etc.) to define, deliver and explain product functionality and requirements from a customer perspective
  • Defining structure of commercial integrations and opportunities
  • Would be required to travel abroad on a semi- regular basis
  • 3 – 5 years’ experience in digital media. Either someone in an external facing product role with commercial experience looking for the next step up, or someone with a strong agency background that has an understanding of the digital planning process and programmatic marketplace
  • Strong consultative Commercial skills, personable, charismatic, solutions oriented, creative thinker
  • Clear understanding of the programmatic landscape
  • Passionate about delivering high levels of customer service, enthusiastic, committed, proactive and resourceful; good at building and maintaining relationships
  • Can be counted on to get the job done and great attention to detail - able to keep calm and focused under high pressure, able to prioritise and multitask
  • Able to work autonomously as well as being a good team player with proven ability to develop strong working relationships including remotely
  • Experience with AGILE/SCRUM development, project management methodologies or SCRUM and Jira a plus
54

Senior IT Solutions Manager Resume Examples & Samples

  • The Senior IT Solutions Manager ensures the smooth and efficient operation of the IT department and to deliver a prompt and efficient service to all departments
  • To draw procedures to ensure that any problems encountered in software and hardware are addressed immediately
  • To perform routine system setups as may be required by software and/or programs such as regular update of anti-virus programs
  • To strictly perform daily/monthly back up procedures, ensure the successful completion of the process and the safeguard of the backup tapes
  • To assist any departments of the hotel in formulating their IT material requirements and provide adequate solutions to their needs
  • To provide regular training on IT security and ensure that all PMS access passwords are regularly updated, automatic standby mode on servers and PMS activated and IT procedures strictly followed by all employees
  • To develop sound relationships with IT and maintenance providers
  • To be ready and responsible when assigned to perform any other duties as designated by management
55

Telematics Solutions Manager Resume Examples & Samples

  • Act as the main point of contact for the program internally and externally, including managing the relationship with the solution partner
  • Organize activities to support successful introduction
  • Determine/understand additional developments and enhancements to meeting customers and dealer needs
  • Manage relationships with other 3rd party providers, software companies, and other OEMs that leverage the solution platform
  • Establish and grow solution revenues (hardware, monthly services and value-added services)
  • Work with Carrier and dealer sales teams, either in a training capacity or assisting with direct sales to major customers
  • Collaborate with marketing to provide appropriate support materials
56

ACE Lending Solutions Manager Adjudication Resume Examples & Samples

  • Adjudicate Retail and Small Business credit requests efficiently and at an acceptable level of risk and return
  • Provide high quality advice and counsel to Branch and Alternate Channel partners
  • Meet the Bank's customer service standards
  • Contribute to the achievement of the National Adjudication Centre of Expertise and Branch objectives. Centre is located in Mississauga
  • Comprehensive knowledge of Retail Banking and Small Business products, lending policies, procedures and practices
  • Minimum of 6-10 years of relevant credit/banking/adjudication experience
57

Collaborative Solutions Manager Resume Examples & Samples

  • Experience with desktop software technologies
  • Experience with software deployment processes
  • Strong understanding of product management discipline, including new product development, testing and deployment
  • Prior experience in a high volume production environment
  • Knowledge of desktop software products i.e. Instant Messaging, Skype, Webex, Vantage, Good, Microsoft Office Suite
  • Exceptional executive presentation and communication skills
  • Excellent influencing and problem resolution skills
  • Must be comfortable in delivering messages across a wide spectrum of individuals having varying degrees of technical understanding
  • Must have strong leadership skills and qualities which enable you to work with peers and various levels of management and previously managed other FTE
58

Digital Solutions Manager Resume Examples & Samples

  • 7-10 years of relevant experience, including 4+ years of product management experience and 2+ years of team lead or manager experience
  • Prior experience in a similar role in the technology industry preferred
  • Proven working experience in developing and delivering products using agile methodologies
  • Proven track record of managing all aspects of a successful product throughout its lifecycle
  • Proven ability to develop product and marketing strategies and effectively communicate recommendations to executive management
  • Strong problem solving skills and willingness to roll up one’s sleeves to get the job
  • Undergraduate degree in Computer Science, Engineering or equivalent; MBA preferred
59

Enablement Solutions Manager Resume Examples & Samples

  • Bachelor’s degree required in Computer Science, Software Engineering or Business Administration
  • 3+ years’ experience in developing technology solutions
  • Detail-oriented individual with the ability to rapidly learn and take advantage of new concepts and technologies
  • Self-motivated, positive, proactive team player with innovative ideas to inspire customer loyalty and adoption
  • Understanding of Agile and related project management methodologies
  • Strong interpersonal skills and experience building strong internal and external relationships
  • Demonstration of strong corporate presence
  • Functional and technical knowledge of Salesfore.com
  • Certified Salesforce.com Administrator
60

Solutions Manager Resume Examples & Samples

  • Ability to empower and coach a sales team
  • Comfortable in a fast-paced, dynamic environment
  • Goal and solutions-oriented
  • Social with an outgoing and positive demeanor
61

Demo Solutions Manager Resume Examples & Samples

  • Leads a demo solutions team ensuring business critical and innovative results
  • Builds action plans and makes operational decisions on policies, tactics, resources critical to the business success
  • Accountable for annual goals established for the team
  • Direct activities of the team and supports staff. Makes the day to day decisions for the team
  • Build strategic partnerships with key decision makers
  • Build and develop the team. Work collaboratively with direct reports
  • Manage performance
  • Drive execution and demonstrate strong customer focus
  • Responsible for the design, initial set-up, concept and implementation of SAP Solutions and for building up a reliable, scalable, robust and fully integrated Demo Landscape Infrastructure as basis for all demo build activities
  • Establish close collaboration and work with IT and other stakeholders to coordinate technical system set up and act as single point of contact
  • Responsible for system administration and system lifecycle management (e.g. upgrades…) She/he manages system performance and quality, and safeguards the sustainability of the demo environments
  • Oversees overall process and technical restrictions to ensure that new demo scenarios requests are handled efficiently and in high quality
  • Market Surveillance for new Technologies / Roll in of new trends to the existing demo Infrastructure (In memory, Mobile, Virtual/Cloud technologies etc..,)
  • Lead and drive demo projects such as Standard content projects, Demo build requests and that includes: demo design, coding, testing, documentation and support
62

Sell Side s Capital Markets Solutions Manager Resume Examples & Samples

  • Drive revenue through sales to new and existing customers. Build business in both new and existing client bases through proactive customer contacts in order to meet/exceed annual quota targets
  • Leverage research skills, intra-company contacts, market data to qualify prospects, develop a calibrated target list of new, potential clients
  • Utilize strong lead generation capabilities to successfully penetrate both new and existing clients at all levels of organization, through and including C-suite
  • Ability to identify different buyer motivations across various client bases and levels in order to expand potential revenue drivers
  • Adjust sales approach and strategy accordingly to various client drivers to solidify role as customer advocate
  • Incorporate customer perspective, drivers, product/service relevancy to deliver persuasive client
  • Demonstrate customer advocacy by emphasizing those features/benefits of relevant SunGard software, service offerings which meet specific customer’ needs
  • Achieve account penetration by customer base expansion and cross selling to new and existing customers
  • Conduct business in a profitable, ethical manner
  • Must have excellent verbal, written, presentation and negotiation skills in order to perform as a world class customer advocate
63

ACE Senior Lending Solutions Manager Specialty Lending Resume Examples & Samples

  • Adjudicate Private Banking and Small Business credit requests efficiently within the risk framework of the Bank
  • Demonstrated skills in financial analysis and risk assessment
  • Comprehensive knowledge of the Bank's Retail, Small Business & Private Banking products, lending policies, procedures and pratices
  • Thorough knowledge of policies and procedures for Privacy, KYC, AML and security documents
  • Knowledge and understanding of the Bank's systems/applications
64

Solutions Manager Resume Examples & Samples

  • Build technology solutions consistent with the business and functional requirements with high quality and within the agreed cost and time
  • Analyse, design, implement and unit test according to ANZ standards
  • Provide input to estimates of effort (cost) involved in implementing solution
  • Respond in a timely and professional manner to customer requests and support requirements
  • Proactively work with the UI Team, Release Managers, Product Owner and business to anticipate requirements and effectively manage potential issues
  • Ensure coding standards are followed
  • Ensure configuration management and release procedures are followed
  • Suggest and implement improvements of the SDLC practice and process
  • Participate in a positive and constructive manner during team meetings
  • Interact with all members of the group in a professional manner
  • Coach Developers
  • Participate in knowledge sharing
  • Ensure compliance with ANZ policies, processes and standards
  • Raise risks and issues and willingness to take of ownership of the issues
65

Solutions Manager Resume Examples & Samples

  • 3rd level qualification in an IT related discipline (Bachelor or higher)
  • Knowledge in at least 2 full life cycle implementation projects in a manufacturing /distribution environment
  • Relevant experience in a client facing role
  • SAP implementation and support experience
  • Software development experience (C# or Python preferred)
  • Basic EDI knowledge
  • Ability to manage numerous competing concurrent activities
  • Strong analytical and process skills
  • Strong business & technical awareness across multiple solution platforms
  • Experience in addressing key business issues with IT solutions
  • Ability to display a high degree of professionalism in dealing with business managers and users
66

Solutions Manager Resume Examples & Samples

  • Lead a team of strong technologists in Costa Rica and provide technical leadership and guidance throughout the Agile Software development process
  • Strong programming, analytical and problem solving skills
  • Identify potential projects, issues, risks, and facilitate remediation
  • Provide required deliverable updates, reviews, dashboards and other required communications
  • Hands-on professional who is involved in design and development of robust, scalable global platform
  • Task allocation and planning per project basis
  • Assist in coordinating internal project teams in the identification, design and delivery of process improvement initiatives
  • Provide progress report to key stakeholders and manager regularly and ensure effective implementation of reinforcement activities and rewards program
  • Able to lead individuals and small teams both technically and professionally
  • Talent Development of the FRO .Net Team
  • Provide project management support both on own and others project’s needs
  • Interaction with customers and Audit related deliverables
  • Minimum 10 years of work experience in a technical or project management environment
  • Fluent in English and Spanish (Written/Verbal)
  • Education: Bachelor degree in Finance, Business fields required, or Industrial Engineering
  • Strong .NET Design and development experience (mandatory)
  • Extensive C# Web and .NET Framework 4.0+
  • Extensive SQL Server 2008 onwards (mandatory)
  • Proven and demonstrable experience on technical leadership of small teams (mandatory)
  • Experience working with Agile Development Methodologies
  • Good knowledge of performance tuning on SQL Server (Desirable)
  • Extensive knowledge with Automation
  • Team Foundation Server (is a Plus)
  • Formal Project Management Certification (is a Plus)
  • Proficient in Dashboard creation and data analytical skills (Metrics Oriented)
  • Willingness to take charge and offer opinions and direction
  • Willingness to take on responsibilities and challenges
  • Strong work ethic
  • Ability to communicate effectively and facilitate meetings
  • Project Oversight and Decision Making
  • Ability to plan work systematically and practically
  • Ability to analyze complex information and evaluate results to choose the best solution to problems
  • Strong ability to influence people without direct authority
  • Highly proficient in the use of desktop tools and software such as Excel, Outlook, SharePoint, and PowerPoint
  • Detail-oriented with ability to multi-task
  • Ability to adapt to constant changing needs of the business. Valuable qualities: inquisitive mind, great communication skills, a willingness to understand our business and culture, and a passion for getting the details right
  • Proficiency with MS Office tools (MS Excel, MS Word, MS Power Point, MS Access, MS Visio)
67

Smsf Solutions Manager Resume Examples & Samples

  • SMSF experience
  • Extensive experience in a business development/sales management role
  • Ability to hunt for new business and close large deals
  • Strong negotiation, influencing skills and outcome focused
  • Demonstrated ability to have B2B conversations, specifically needs based not product
  • Excellent stakeholder/customer relationship management and retention skills
  • Confident, articulate and persuasive communicator with immaculate presentation skills
  • Demonstrated trademarks of a high performer having exceeded previous targets
  • Self motivated and results driven
  • High level of communication and presentation skills
  • Desirable: Insight selling experience
  • Tertiary qualification in a business discipline (preferred)
  • RG146 (previously PS146) compliant (or willing to complete qualification within 12 months)
  • SMSF Expert accreditation (or willing to complete qualification within 12 months)
  • 5 years' experience in a Business Development sales role
  • Track record of outperforming sales targets
68

Solutions Manager Resume Examples & Samples

  • Acts as the ‘Solution Owner’ in analogy to product owners for the customer specific feature development within the NDS team
  • Develops a deep knowledge of all aspects of the program. In cooperation with the PO define priorities and effectively manage planning, execution, and monitoring to successful delivery of releases
  • Work closely with the PO and development team members to identify gaps and improvements to resolve
  • Responsibility for the program delivery maturation processes and KPI reporting to ensure quality levels are maintained for programs throughout their lifecycle
  • Ensures all blockers are removed to enable the team members to be able to perform their roles and deliver as planned. Owns the solution requirements specification and traceability
  • Support the classification and feasibility analysis of existing customer requirements in accordance with relevant standards
  • Maintain standard documentation and dashboards that can explain how quality, scope and project timelines are managed. This includes QA dashboards, project and capacity Plans
  • Min. 6 years of successful management and solution delivery of cross-functional projects and programs, ideally in Automotive
  • Strong project management and delivery process/methodology and project management tool experience, ideally in Automotive
  • Experience working with technologies common to the HERE product portfolio, e.g. working with map data and vehicle navigation software is considered a plus
  • Fluency in German and English is required
69

Service Solutions Manager Resume Examples & Samples

  • Strong personal credibility and interpersonal skills
  • A strong customer service ethic
  • Demonstrate collaboration, teamwork and ability to influence
  • Strong sense of ownership, drive and desire to achieve
  • Ability to manage change (people, process and project management)
  • Problem solving skills, demonstrating logical and lateral thinking
  • Structured approach to prioritising
  • The initiative to act decisively and facilitate decision making
  • Courage and integrity
  • Good level of literacy, numeracy and analytical skills
  • A formal Engineering or Business qualification i.e. HNC, degree or equivalent
  • Minimum of 5 years’ experience in managing customer service / technical support
  • Experience with lean business tools for continuous improvement
  • Change management and project management experience
70

Solutions Manager Resume Examples & Samples

  • Support implementation, requirements, development and release process for assigned A/B Test product and maintain Product Roadmap
  • Day to day support of A/B Testing activities and communication of A/B Test Readiness and Execution status for different Test Campaigns
  • At least 3 years of experience working with A/B and Multivariate Testing
  • Experience working with a Testing tool such as Test & Target, Monetate, SiteSpect
  • Knowledge of Web Analytics report suites such as Adobe SiteCatalyst, Google Analytics, WebTrends and IBM Coremetrics
  • Basic understanding of mobile app design/architecture and key messaging components (push, in-app, ibeacon, etc…)
  • 3+ years of experience in one or more of the following areas: product/program management, systems/business analysis, and other relevant technology roles
  • Demonstrates up-to-date expertise in Site Analytics and applies this to the development, execution, and improvement of action plans
  • Excited to interface with Development teams. Clearly convey requirements and provide insight into business rationale / benefits
  • Technical proclivity to learn new systems / technology for future incorporation or integration to the marketing and analytics solution sets
  • Internet and retail experience strongly preferred
71

Systems Solutions Manager Resume Examples & Samples

  • Manages the respective departments through lower level supervisors/managers
  • Implement and validate computerized information systems as listed above
  • Provide routine maintenance and support for all computerized information systems
  • Implement, validate, upgrade and continuously improve computerized information systems as listed above and provide routine maintenance and support for all computerized information systems
  • Work with appropriate support groups (IT, Validation, QA) to meet these goals
  • Train users of the computerized information systems
  • Responsible for reporting of data from these computerized information systems
  • Development of the Crystal Reports Server for Automated Reports of the computerized information systems
  • Provide hardware, software, and network troubleshooting for the computerized information systems
  • Responsible for key metrics and for driving process improvements utilizing the data; Identifies and drives continuous improvement initiatives regarding lean manufacturing and/or Six Sigma
  • Prepares monthly management reports, including budget reporting, CARs and other documents required to support the growth and profitability of the business
  • Provides communication support by establishing and enforcing communication policies and procedures
  • Directs and leads reports to meet the stated goals and responsibilities
  • Participates in Customer visits and audits as necessary
  • Other projects as assigned by the department manager
  • Bachelor’s degree in a computer, IT, or similar technical field; or equivalent commercial experience with at least 5 years of experience; helpful experience if in a cGMP-manufacturing environment, preferably cell culture, molecular biology or biotech/biopharm laboratory
  • 3+ years in computer system validation
  • Computer software skills, organization, record keeping and planning skills, budget preparation, training skills, multiple projects, time management, facilitation skills
  • Diplomacy, negotiation skills, written and oral communication, team building skills, independent work skills, strong work ethic, coaching, delegating skills
  • Strong understanding of GAMP and SDLC
  • Planning skills; organization, ability to manage multiple projects concurrently; time management skills
  • Excellent communication (both written and verbal) with ability to articulate key technical concepts; listening skills; independent and self-directed
  • Strong, customer-focused philosophy
72

Service Solutions Manager Resume Examples & Samples

  • Provides leadership and coordinates the development of customer service solutions and proposals
  • Assists in the development of market intelligence for both local and global opportunities
  • Makes presentations to customer leadership teams and their consultant
  • Acts as subject matter expert and consult with relevant internal/external parties regarding CTS service offerings
  • Provides expertise to translate service requirements into service products architecture design
  • Surveys the market for solutions, insight and to identify current and future customer requirements, market trends, sector direction, business opportunities, and any competition offerings
  • Develops business case for Service Operations offerings from the Customers’ point of view
  • Provides input to the bid process in terms of documentation narrative and work flow diagrams
  • Prepares and validates Cost and Price input to the Bid process in terms of all aspects of Tolling Operations
  • Collaborates with project and service delivery managers and engineering resources to provision estimates, develop the overall business case and solution implementation plan
  • Collaborates winning service pricing strategy and pricing model options in collaboration with Account Management, Sales & Marketing, Service Delivery, Operations and Finance
  • Builds and maintains repository for deliverables, methodologies, and business development documents
  • Assists with Service implementation or transition during the establishment of the Services organization after Contract award
  • Other assignments as appropriate
73

Solutions Manager Resume Examples & Samples

  • Own your solutions from product to production. Be educated and opinionated about product requirements and direction and authoritative on the architecture of your services
  • Good problem solving skills and mature decision making. You get in, understand the problems and are able to help craft the solutions. You know how to make the tradeoffs and how to explain them
  • Establish collaborative and productive relationships with product management, governance, UX design, vendors and other supporting teams
  • Foster an environment of engineering excellence and innovation. Insist on designing to the edge
  • Be the scrum master for your team. Own planning, standups, demos, retrospectives and the execution of your sprints
  • Keep technical debt in check. Standardize the process for collecting compromises and tradeoffs and ensure appropriate prioritization and resolution
  • Ensure teams are building using modern practices and tools. Recognize and act of your responsibility for driving change for the entire development community
  • Cultivate operational excellence within your teams. Understand SLAs and how your systems are performing in relation to them. Ensure your systems self-report breaches and understand root cause. Insist that your teams provide timely resolution of identified production defects
  • Mentor and grow your people. Create an environment of individual accountability. People grow to meet expectations. Yours should be high
  • 7+ years of software industry experience
  • 3 – 5 years of commercial coding experience
  • 3 – 5 years of people management experience, leading technical professionals (software developers, development managers, and/or technical program managers)
  • Proven experience in project management of multiple initiatives with competing priority and disparate resourcing
  • Hands on experience with agile software development methodologies
  • BA/BS degree required, advanced degree is preferred in CS or related field
  • Experience managing teams delivering mobile and/or cloud-based solutions
  • Customer–focused mindset, taking pride in creating an informative data-driven journey
  • 10+ years of software industry experience
  • Experience with customer co-creation processes and usability testing
  • Strong business and technical vision; candidate has shaped an organization or business unit in previous experience
74

Industry Solutions Manager Resume Examples & Samples

  • 10+ years Industry domain expertise and experience working in Business roles in the Process Manufacturing & Resources space (Oil & Gas, Chemical or Agrochemical)
  • Significant Industry solution experience (i.e. as a business solution consultant in delivery and sales roles), in areas like Industrial Internet, Manufacturing and Supply Chain, Operational Excellence, Sales, Marketing and Engineering/R&D
  • Deep technical expertise relevant to the industry (worked in roles for the target solutions). - Industry specialized sales or consulting position within an IT Consulting or Services company
  • Solution sales or consulting position in a competing or partner company. - Business development skills - Broad business perspective, especially within complex, multicultural ecosystems Market development skills
75

Solutions Manager Resume Examples & Samples

  • Interfaces/communicates with other departments to ensure product maintenance utilizing established procedures
  • Adheres to established procedures of documenting cases
  • Documents software/product bugs for development staff
  • Provides additional client support, as needed
  • Minimum of 2 years’ experience in Healthcare industry
  • Proven knowledge and experience in customer support including managing multiple or complex client accounts
76

Solutions Manager Resume Examples & Samples

  • 5+ years’ experience in product and solution management with a strong understanding of travel industry products, trends and success factors
  • Technical experience in software engineering and proven success managing complex software products through their entire lifecycle
  • Demonstrated experience to manage multiple projects simultaneously in a fast paced environment with minimal supervision
  • Ability to present and discuss industry and software concepts, verbal and written, to customers, prospects, and internal organizations with varying technical background and at all levels of the organization
  • Excellent troubleshooting and leadership experience, project planning, resourcing, reporting and budgeting skills
  • Highly developed interpersonal and communications skills in support of employee coaching, training and development
  • MBA or BS/BA in Computer Science / Information Systems
  • Experience in consulting or project management
77

Solutions Manager Resume Examples & Samples

  • 7+ years of IT experience with Application hosting and solutions architecture and design
  • Significant experience with solutions development, testing, proof of concept and migration issues, problems and considerations
  • High level understanding and experience of application development life-cycle and alternative SDLC methodologies such as Agile
  • Consultative approach with customers and ability to articulate technical concepts using simple business language for the non-technical
  • Flexibility to adjust to changing requirements, schedules and priorities
  • Ability to build strong relationships and trust across both internal and client organizations
  • Ability to decide critical design, operational and financial points with great accuracy in a short time frame
  • General Business acumen
  • Superior written and verbal communication skills
  • Prior experience in performing and/or managing projects
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Lending Solutions Manager Resume Examples & Samples

  • Expert knowledge of the Banking mortgage products and policies, including security documentation, management control and audit disciplines
  • Sound knowledge of the Banking retail credit products and risk policies
  • Thorough knowledge of the Banking Regulatory and Compliance requirements as they relate to credit granting
  • Sound knowledge of the systems and applications that support the Unit’s processes i.e. MIMs, ReCApp/SAM, Worklist for Workflow, Scotiaworx
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Agency Solutions Manager Resume Examples & Samples

  • Serve as a liaison between agencies and Twitter to help them develop and build first class video solutions for brands
  • Explain and demonstrate how and why individuals use video on Twitter to help marketers identify and inspire uses of Twitter for their brand or clients
  • Develop and conduct educational bootcamp-style training to inform about best practices for using Twitter. Work with agencies to uplevel their creative thinking and structure programs that deliver positive business impact for their clients
  • Work with agencies to document and merchandise innovative uses of Twitter: discover, catalog and 'case' great Twitter usage stories and evidence that will help shape the agency, brand and media world's understanding of how brands can use Twitter
  • Advise agencies about programs and (re)structuring they might consider to increase the knowledge, or improve the performance, of their internal account teams
  • Ensure that agencies’ voice, opinions, ideas and feedback are being conveyed back to Twitter and its Marketing and Product Development teams. Provide input to Product Marketing & Product teams about advertiser insights and needs for new products, features and solutions
  • Work with Product Marketing and Packaging teams on sales materials development
  • Partner with sales to develop agency support plans to drive incremental Video revenue to Twitter
  • Grow agency relationships to increase Twitter fluency and grow revenue across major accounts
  • Innovate Twitter-led programs that further build relationships and increase Twitter fluency among agencies
  • BA/BS degree preferred: Masters degree or equivalent experience a plus
  • 8+ years marketing experience in an agency or media sales support function with a focus on video, emerging and social media
  • Demonstrated ability to think strategically about a particular industry and/or product set
  • Deep expertise in social media platforms, and demonstrated experience in Twitter best practices
  • Strong client-facing skills. Comfortable with presenting to clients and agencies—in both small or large groups
  • Familiarity with global agency holding companies and strong relationships across the agency landscape
  • Ability to partner within cross-functional teams
  • Ability to consult and bring ideas to the table
  • Ability to build internal networks to accomplish goals through collaboration with resources across teams
  • A self-starter who takes initiative and is action oriented
  • Can balance the need for quick turnaround with longer-term strategic efforts
  • Is flexible and can deal effectively with changes in priorities or ambiguity
  • Is driven and solution-oriented and can overcome obstacles to drive projects through completion
  • Comfortable with a fast-paced, always-on, start-up environment
  • Strong Keynote skills
  • Alignment to Twitter’s vision and core values
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Solutions Manager, Payments & Transactions Resume Examples & Samples

  • Analysis phase – coordinating with technical business analysts to come up with accurate and clear solution requirements that match business needs and engaging with enterprise business analysts to speed up problem/opportunity functional decomposition and analysis to create a high level view of minimal viable product
  • Design phase– working closely with the solution design team for the conversion of objectives and requirements into high level designs and eliminate grey areas by specifying required outcomes and impacts of options
  • Build phase– assisting with impact assessments for CMRs and providing clarification support
  • Expertise in delivering technology application design in complex landscapes spanning multiple geographies and/or business units
  • Ability to lead and support stakeholders in coming up with complex trade-off decisions
  • Ability to work with virtual, geographically-dispersed teams
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Platform Solutions Manager Resume Examples & Samples

  • Could you lead a Software Solutions and Tools team in delivering continual value and innovation at enterprise scale in the most challenging delivery environment in the country? If so, in your next role……
  • You will manage a team of 10 motivated and highly capable software developers and tools architects, seeking to grow the team further through continued success in a complex, multi-technology environment with demanding delivery targets
  • Lead the team delivering dynamic operational solutions and insights for Sky’s customer management landscape comprising support for 500+ application instances, running across 5000+ servers on multiple technologies
  • Ensure our Software Development Life Cycle (SDLC) tools provide resilent, efficient and best in class services to our 1000+ user base
  • Define the strategic roadmaps for platform solutions and the evolution of SDLC Tools
  • Encourage and channel innovation from your team, leading from the front, knowing the difference between ‘we can’ and ‘we should&#8217
  • Create forums and methods to ensure our tools teams are fully involved with all user groups, generating inputs, ideas and discussion for our future directions
  • Evaluate industry trends and innovations for software application delivery making sure we adopt practices and capabilities that keep us current and make us better
  • Provide team strategy, planning and status updates and be responsible for ensuring efficiency targets and financial budgets are met continually
  • You will know when opensource tools fit the opportunity or when commercial investment addresses the demands
  • Contribute to the strategic direction of the department and wider organistion, proactively influencing the best outcomes for SDLC tools and operational solutions
  • Working under the Platform Engineering Manager managing the Platform Solutions team ensuring we meet defined objectives, schedule, standards and cost targets
  • Take ownership of the strategic direction for Solutions and SDLC Tools – ensuring innovation and value are at the core
  • Ensure solutions for UKIS continually provide real, measured value to the organisation at all times
  • Deliver best in class SDLC tools support and capabilities for 1000+ users through automated delivery processes
  • Provide regular status and summary updates and supporting metrics for the team
  • Provide technical expertise and direction around initiatives and proposals ensuring business value for each
  • Be the engagement point in Platform Solutions for all other teams – representing our team positively and professionally while promoting the capabilities and providing support
  • Provide technical direction and inputs when required
  • Demonstrated knowledge and experience of enterprise scale software development & delivery
  • 5yrs + experience in a SW development team leadership or management role
  • Full software development lifecycle exposure and understanding of modern development methods (Agile, TDD, BDD)
  • Track record of innovation and complex problem solving
  • Experience leading or developing single page web applications and web services
  • Excellent object-oriented analysis and design skills (UML)
  • Can create strategic direction for technical teams
  • 5+ years in a technical management or team leading role
  • Experience of managing technical resources directly
  • Able to demonstrate ownership of tasks and delivery to plan and budget
  • Innovation – can lead from the front
  • Strong communication skills – willing and able to work with others
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Assistant IT Solutions Manager Resume Examples & Samples

  • To ensure that all hardware and software systems in the hotel are performing well at all times and to take immediate action in case of system breakdown
  • To ensure that the hotel operation is equipped with adequate hardware and software, in order to obtain efficiency in information flow
  • Ensures that all IT, telecoms and audiovisual equipment and systems conform to standards and are in good working order
  • Applies the brand's quality standards (SOP)
  • Contributes to the satisfaction of individual guests by ensuring the technical team has the skills need to resolve simple and recurrent problems
  • Monitors technological developments and latest progress
  • Masters all the systems and applications used in the hotel.· Together with the Event Manager, implements the "connectivity" specifications for meetings as sold to the customers
  • Is responsible for the correct installation of technical IT, telecoms and audiovisual equipment and ensures it is in good working order
  • Identifies and selects external service-providers
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IT EBS Solutions Manager Resume Examples & Samples

  • Define, execute, and manage the business solution strategy supporting the Procurement, Legal and Facilities teams
  • Manage area work portfolio delivery in terms of priority, schedule, cost, scope and quality
  • Act as the embodiment of the agile mindset; lead teams in iterative product development using lean principles and a quality-first approach to development
  • Act as a change agent, seeking opportunities to challenge the status quo to meet business objectives
  • Bring a strong technical foundation; be able to engage the team on architecture and design and deep-dive on complex solutions, platforms and interface design
  • Collaborate successfully with business stakeholders and a broad set of internal technical partners to develop product roadmaps and execute flawlessly against a solution backlog
  • Ensure solution releases meet the highest standard in terms of end user experience, quality and performance
  • Partner with peers across the enterprise to identify opportunities for code sharing, common services, joint development, reduced redundancy, etc
  • Keep up with the latest industry research to ensure we are appropriately leveraging new techniques while aligning with internal standards
  • Demonstrate accountability; lead people with passion, enthusiasm, loyalty and integrity
  • Own and lead HR processes such as employee engagement, performance reviews, talent development, etc
  • Provide leadership to cross‐functional teams and direction for technical and business partners
  • Participate in long- range strategy planning to identify and address complex business issues
  • Engage in resourcing processes to ensure organizational agility
  • Minimum of 10 years in software and solution engineering or delivery, including experience as a strong technical leader
  • Ability to provide vision and execution against a strategic plan
  • Excellent interpersonal skills and ability to partner with senior business area leadership to push technology forward
  • Capable of leading technology change with excellent strategic and technical thought leadership
  • Strong skills in decision-making, prioritization and negotiation
  • Ability to retain and engage top talent with technical skills alongside design sensibility and emotional intelligence
  • Drive and accountability to lead others to excellence
  • Proven track record of building high performance, self-managing teams
  • Track record in driving strategic change in resourcing, tools and process
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Ebusiness Solutions Manager Resume Examples & Samples

  • Achieve in-depth understanding of the market, monitor and mine customer feedback channels, and then bridge them with eCommerce and digital channels. Embody market strategy through optimization and customization of eBiz solutions to improve customer reach and better meet customer expectation
  • Proven track record in one of these areas: eBusiness, marketing, sales or customer experience
  • Excellent communication skills and the ability to work collaboratively in a cross-functional team
  • 3+ years of experience of people management and capability of building a good rapport with co-workers and customers
  • A solid balance between strategic approach and hands-on execution
  • Knowledge of Biomedicine, Chemistry or Computer Science is a plus
  • Familiarity with EDI and XML based data exchange systems is a plus
  • Proficient in eCommerce sales portal is a plus
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Senior Solutions Manager Resume Examples & Samples

  • Develops and champion go-to-market and other marketing plans for assigned products/solutions; serves as a mentor to junior members of the team
  • Demonstrates advanced understanding and experience in solution management
  • Identifies market opportunities, develops, implements and manages solutions, and provides subject matter expertise in complex situations
  • Assesses financial implications, including profitability, viability and return on investment for complex product/market portfolios or segments that have significant organizational impact
  • Confidently evaluates and balances risks and tradeoffs
  • Identifies and monitors key measures on program scope, tasks, issues, timelines, and resources to ensure program success
  • Leads the identification and management of critical issues for customers
  • Demonstrates capabilities towards advancing transformational, breakthrough innovation across the organization
  • Partner with Medical Affairs and Health Economic Outcomes groups to define, plan, and execute studies and data collection efforts focused on value identification and articulation to the market
  • 7-10 years minimum experience in enterprise software product management, with an emphasis on new product / service innovation development, new market entry, or market exploration in which extensive business cases and go-to-market strategies were developed is required
  • Bachelor's degree in marketing, science, engineering, nursing, technical, or related field required
  • MBA required
  • Previous experience with developing pricing models for software licensing and maintenance required
  • 5-10 years minimum experience in hospital or outpatient clinical settings strongly preferred
  • Previous experience managing, implementing, or serving as a super user trainer for Automated Dispensing Technologies within the inpatient healthcare environment strongly preferred
  • Previous international or global product management experience is highly preferred
  • In depth understanding of the US medication management processes and marketplace; experience in global market(s) medication management practices a strong plus
  • Demonstrated ability to lead cross functional teams
  • Proficient with Microsoft Office products including: Word, Excel, and PowerPoint
  • Willing to relocate to the San Diego area
  • Exhibits strong business acumen, product management, and analytic skills
  • Communicates messages verbally in a compelling manner to cross functional teams with senior management
  • Strategic thinker, ability to conceptualize solutions to complex problems
  • Excellent communicator, demonstrating advanced writing and oral communication skills including large group presentations (internal and external)
  • Exhibits keen business understanding (customers, products, competitors)
  • Entrepreneurial spirit and creativity
  • Excellent teamwork and interpersonal skills
  • Strong work ethic (acts with sense of urgency)
  • Able to work within a highly matrixed, multiple stakeholder environment
  • Able to manage multiple projects and drive results
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Solutions Manager Service Provider Resume Examples & Samples

  • Bachelor Degree or Higher
  • 5 years of experience in the service provider marketplace (as either customer or vendor)
  • 5 years in product management and/or solutions management, preferably in Data Center infrastructure
  • Strategic analysis, communication and business modeling skills
  • Technical understanding of the core hardware elements of an enterprise data center (i.e. compute, networking, and storage) and the software/hardware ecosystem that supports infrastructure virtualization
  • History of directly supporting sales resource in the field and incorporating their feedback to refine offerings
  • Proven track record in managing complex matrices
  • Experience and understanding of the growing influence and role that open source (hardware, like OCP and TIP; software, like ONF, Openstack, OSM, Open-O, Kubernetes) plays in infrastructure solutions development
  • Business Acumen (understanding of the sales cycle)
  • Proven track record of presenting directly to executive and C-level customers
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Global Solutions Manager Resume Examples & Samples

  • A Bachelor's degree with extensive relevant experience in healthcare analytics, consulting and project management
  • Multi-country/cultural experience
  • Relevant analytics experience, such as data driven profiling, segmentation, and targeting experience and real-world data analytics
  • Strong organizational, communication and project management skills
  • Proven relationship-building skills, and an active listener
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Solutions Manager Resume Examples & Samples

  • BA/BS in Business Administration, Healthcare, or 2-4 years industry experience or training in Hospital Revenue Cycle
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages
  • Ability to understand basic financial management principles, such as the difference between revenue and expenses
  • Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions
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Tableau Solutions Manager Resume Examples & Samples

  • Bachelors Degree Required: Advanced Degree Preferred
  • Statistics, mathematics, computer science or related field preferable
  • 4-5+ years of relevant experience, preferably at a company closely related to Tableau
  • Experience with professional services firm in a data analytics role is a plus
  • Experience in technical sales or comparable would be preferred
  • Expert knowledge on Tableau
  • MS SQL Server, Oracle or other major database system
  • Data management & Relational databases – understanding of data and data relationships at the table and attribute level
  • Knowledge of Cloud based platforms such as AWS are a plus
  • Excellent business value focus
  • Experience with 80/20 approaches
  • Senior presence & can operate/influence effectively in a matrix organization
  • Potential to develop management skills & business acumen
  • Able to effectively handle difficult and stressful situations with poise, tact and patience, while demonstrating a sense of urgency
  • Superior analytical skills, both quantitative and qualitative. A problem solver who is able to make smart simplifying assumptions
  • Able to anticipate, identify, and solve critical problems
  • Flexible, self-motivated, and proactive out-of-the-box and critical thinker
  • Thought partner & strong problem solving
  • Fluent written and spoken English (other languages are desirable)
  • Ability and willingness to give and receive honest, balanced feedback
  • Team player to the core
  • Ability & will to explain complex technical issues to technically less skilled individuals
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Btot Solutions Manager Resume Examples & Samples

  • Lead the structuring, development and implementation of the BtoT activities in Brazil
  • Support to the definition of BtoT strategy and commercial plan to be developed
  • Being the point of contact between BU Brazil and BtoT Métier
  • Identify and propose the development of new BtoT project/solutions, focusing on the Value Proposition defined as focus to Brazil (public lighting, security and mobility) in the targeted cities
  • Develop some already identified BtoT projects, working together with Chief Commercial Officer and BU OpCos (Tractebel Energia, Cofely do Brasil, EMAC, INEO do Brasil, Leme Engenharia),
  • Prepare and negotiate the commercial offers to be presented to customers, if required supporting the commercial teams of the OpCos
  • Identify and create synergies between BtoT projects/solutions and other existent solutions offered by the OpCos
  • Participate in the preparation and negotiation of internal and external documents required to the development of the BtoT projects
  • Provide support to the Business Development and AIFA teams and OpCos involved in the BtoT projects
  • Create and lead presentations for local public authorities, customers, potential partners and management updates/discussions
  • Identify main risks of the BtoT projects and advise on the appropriate mitigation factors or contingencies
  • Carries out other duties as assigned
  • Demonstrated experience in solutions and services to cities and strong knowledge of the Brazilian market
  • Experience in the Infrastructure or Power and Energy sectors
  • Large experience in business development, commercial activities and/or project management
  • Good knowledge on public lighting, security and mobility solutions for cities with some knowledge on other solutions being desirable
  • Strong experience on Private and Public Partnership (PPP) and concession business models in Brazil
  • Experience on participation in private and public tender/bid processes in Brazil
  • Ability to manage multiple parties including customers, consultants, local public authorities, potential partners as well as internal stakeholders (management, business development, finance, legal and technical) to bring projects/solutions to implementation in a challenging environment
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Digital Ad Solutions Manager Resume Examples & Samples

  • Work closely with Sales and Product teams to create new and innovative advertising products and incentives and provide revenue impact analysis
  • Create new process and documentation, develop a rollout plan, and conduct training sessions for all teams on new ad product implementation and/or troubleshooting
  • Serve as an escalation point for ad related issues including standard IAB, custom execution, 3rd party, rich media, and pre-roll video
  • Manage and administer a robust issue tracking system including the distribution of resources and statistical analysis
  • Work directly with Ad Ops, Sales, and company VPs to assess vendor partnerships based on data analytics and issue tracking results
  • Work closely with Development and Engineering teams to make necessary page and product template adjustments to support new and revised ad products, as well as communicate ad issues in a technical and business manner
  • Develop and maintain relationships with industry-specific organizations (i.e. IAB, MRC, IAS) and leverage these resources for best practices, policies, and certifications
  • Work with a variety of teams, both internally and externally, to investigate advertising and marketing technologies/processes/policies to keep TEN current with industry trends
  • Serve as first point of contact for technical support to internal sales teams and second point of contact for creative agencies and 3rd party ad servers
  • Create 3rd and 4th party vendor assessment/certification documents and processes while working with the Legal Department to get the necessary contracts and agreements written up accordingly
  • Develop a number of strategies for new processes concerning the recent industry acceptance of “viewable impressions” as well as impression verification technology being used by vendors and agencies
  • Manage process and documentation of the Order Entry team
  • 3 years of proven experience within and ad operations role
  • Have rich media, creative solutions, and ad operations background
  • Deep understanding of online ad operations, trafficking, 4th party vendors, and performance
  • Experience trafficking ads in DFP
  • Preferred background in Project Management
  • Basic knowledge of JS/HTML a plus
  • Exemplary verbal, written communication and analytical skills
  • Able to work independently; initiate own projects as needed to streamline workload; understand the business process and work in a team environment
  • Capacity to manage multiple projects with tight deadlines; working after hours to meet proposal and project deadlines if needed
  • Learns quickly, asks questions, wants to understand their responsibilities and the industry
92

DC Solutions Manager Resume Examples & Samples

  • Qualify opportunities with onboarding checklist and core product compliance
  • Communicate regularly with the customer to evaluate satisfaction; identifying how new service features might best fit upcoming needs
  • Manage formal routing of customers' feature requests/bugs to engineering, product as needed
  • Collaborate with product and program management teams to ensure engineering projects are aligned with strategic business goals and product prioritization
  • Manage customer onboarding workshops to scope feature set, delivery milestones and high level project schedule
  • Responsible for applying risk management to delivery timelines through constant evaluation of priorities and dependencies, monitoring of progress and ensuring resource alignment
  • Manage implementation resources and hiring requirements to scale appropriately with customer & partner demand
  • Manage technical updates for UX partners as needed
  • Coordinate internal and external D2C documentation and technical pre-sales material
  • Define and evolve the information architecture of D2C with program & product teams
  • Be an integral part of defining and managing the creation of account provisioning tooling
  • Work with the Customer Success org to define operational support model for customers
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Partner Solutions Manager Resume Examples & Samples

  • Work with Engineering, Product, and Measurement teams to create and implement scaled, partner-based solutions
  • Work with internal Partnerships account teams to drive data relationships
  • Use datasets to produce insights that feed partner and product development
  • Project manage multiple partner- and product-based work streams end-to-end (idea to execution)
  • Contribute to building a scaled and well-rounded team
  • Communication, presentation, and project management skills
  • Quantitative and analytical skills
  • Knowledge of online advertising, targeting, and measurement systems and methodologies
  • Database programming experience with SQL, Oracle, or Access
  • Experience with Linux- and Unix-based command-line environments
  • Willingness to travel internationally
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Amazon Robotics Performance Solutions Manager Resume Examples & Samples

  • Masters in Computer Science, Industrial Engineering, Operations Management, Management Information Systems, or a related field
  • 6+ years of experience in a relevant field
  • Strong problem-solving skills and ability to prioritize conflicting requirements
  • Excellent written and verbal communication skills and ability to succinctly summarize key findings
  • Ability to multitask and prioritize critical tasks and conflicting requirements with a high attention to detail
  • Strong PC skills, including Microsoft Excel, Word, Project
  • Good knowledge of SQL and working with relational databases
  • Knowledge of data visualization software (Microstrategy, Tableau)
  • Willingness to travel 25% of the year
  • Previous experience leading or managing small technical teams
  • Familiarity with distribution or fulfillment center operations, software/firmware development or database administration
  • Experience with big data and object oriented programming languages (Python, Ruby, Perl, Java, etc.)
  • Experience in data mining using databases in a business environment with large-scale, complex datasets
  • Experience using Cloud Storage and Computing technologies such as AWS RedShift, RDS, Hadoop etc
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IT Solutions Manager Resume Examples & Samples

  • Application life cycle management for Business Objects and other BI platforms
  • Prioritizing and manage issues/enhancements, tracking to SLA’s
  • Manages a small team of BI analysts/developers
  • Familiarity with Order to cash process/data, CRM (SFDC) data, Biological manufacturing processes/data would be valuable
  • Prior consulting experience would be a big advantage
  • Experience working in a regulated
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Senior Solutions Manager Resume Examples & Samples

  • Identifies market problems, looking for unsolved problems that are both urgent and pervasive and that healthcare leaders are willing to pay to solve
  • Defines market requirements that communicates problem(s) to be solved and who we are solving it for
  • Monitors and analyzes solution metrics to assess how well solutions perform, including actual to planned revenue, usage stats, operations SLAs, customer satisfaction, market share and profitability
  • Captures "Voice of the Customer" for use in innovation strategy and planning future solution enhancements
  • Prepares business cases for proposed solutions, providing an objective analysis of a potential new market opportunity to be used as a basis for investment decisions
  • Creates market-facing roadmaps to communicate vision
  • Evaluates buy/build/partner opportunities for extending our solutions, including business cases to support the recommendation and on-going management of the partnerships
  • Champions user centered design, ensuring that our solutions are based on best practices
  • Manages customer commitments for capabilities not currently part of a production release
  • Performs competitive analysis by tracking competitor product features and market-share; develop competitive differentiation strategy
  • Bachelor's degree in Healthcare, Computer Science, Mathematics or related disciplines is mandatory
  • Masters of Business Administration (MBA) preferred
  • Pragmatic Marketing or similar Product Management Certification desired
  • Demonstrated leadership skills and ability to influence decisions in a matrix environment, including senior level leaders
  • 8 years' experience in product management or marketing or program management in the healthcare information or software industry or equivalent education
  • Ability to think creatively and to contribute to both strategic and tactical decisions
  • Ability to understand and interact with technically-oriented team members
  • Ability to understand and articulate business implications of technical issues
  • Strong analytical ability; ability to define complex problems and creatively frame solutions
  • Demonstrated ability to lead large, cross-functional initiatives or projects
  • Demonstrated ability to prioritize and manage multiple priorities
  • Strong market and customer centric orientation
  • Strong collaboration with market facing functions in the organization
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Solutions Manager Resume Examples & Samples

  • Assist with identifying market problems, looking for unsolved problems that are both urgent and pervasive and that healthcare leaders are willing to pay to solve
  • Monitors and analyses solution metrics to assess how well solutions perform, including actual to planned revenue, usage stats, operations SLAs, customer satisfaction, market share and profitability
  • Defines Solution Vision that supports strategic plan; update annually
  • Conducts market research on users around a specific solution innovation and describe the solution to be offered to the market, including solution positioning and market messaging for key buyers
  • Assist with preparing business cases for proposed solutions, providing an objective analysis of a potential new market opportunity to be used as a basis for investment decisions
  • Work with engineering, QA, professional services, and technical operations during design and implementation to shape the technical feature set and usability of the product and ensure the highest quality products delivered on-time, on budget and with superior performance and support
  • Analyzes and ensures performance requirements are met
  • Reviews test plans with software quality assurance team
  • Collects and manages requirements from all stakeholders for one or more products across multiple product generations
  • Plans and manages execution of product roadmaps, development schedules and product/component designs
  • Manages the cross functional compatibility of software, hardware, and firmware for the solution
  • Coordinates business and contractual arrangements with partners
  • Spends time gathering feedback and then injects that feedback into the design cycle
  • Trains and supports others on functional area related topics
  • Supports advisory boards, user groups and SIGs as needed
  • Plan and deliver solution training to internal staff to support launch
  • Manages customer advisory groups around specific markets / solutions to discuss existing solutions and future innovation ideas
  • Provides sales support assistance as needed, including RFP boiler creation, solution design leadership, and product advocacy
  • Bachelor's Degree in Business, IT, Marketing, Finance, or business related field
  • 5 years related work experience
  • Software design experience in complex, multi-tasking, real-time, highly availability systems
  • Experience with relational databases, mySQL preferred
  • Experience working in small, highly focused teams
  • Experience with complex software solutions across multiple generations of product, preferably in agent-based solutions Must be able to define and manage complex process and/or product issues of a broad scope using independent judgment
  • Excellent interpersonal communication and management skills
  • 1-3 years product management experience
  • Experience writing technical functional specifications
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Activation Solutions Manager Resume Examples & Samples

  • Manages Regional Sales and Marketing print collateral needs to ensure that all materials meet design, quality, time and cost standards set by Marketing Services and Field Marketing leadership
  • Responsible for clear understanding of regional print needs and collecting and analyzing print volume data, resulting in determining the most effective and efficient production methodologies for the region
  • Works closely with local sales and marketing constituents to recommend print collateral solutions that support customer needs without sacrificing brand equity
  • Oversees equipment and capabilities assessment for all local producers and on-site print shop. Responsible for negotiating equipment leases and all material purchases with Field Activation Solutions Manager to drive cost synergies and ensure optimal quality output
  • Provides regional Field Marketing perspective to ensure consideration into key brand VIS tools and templates. Proactively identifies common outages in existing tool sets, drives for timely solutions and leads education process across BU for all new design changes and additions
  • Performs annual print quality protocols/audits and manages local vendor relationships and pricing agreements
  • 3+ years of agency, prepress or commercial printing experience
  • Deep understanding of technical/mechanical art specification for print/web applications
  • Proficiency in Adobe Creative Suite software on Apple workstations
  • Strong communication skills (verbal and written) and the ability to communicate effectively across functions and all levels
  • Outstanding project management skills and the ability to manage multiple priorities and aggressive timelines while managing expectations and delivering quality results
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Solutions Manager Resume Examples & Samples

  • 40% of time) Commercial management of existing ACD Account Providers
  • Market and Client requirements gathering to drive the improvement of Advent’s Data Services solutions
  • Working with internal stakeholders, look for areas of process improvement in the Data Solutions Business
  • Manage Relationships with both external and internal partners in support of Advent’s Portfolio Data business
  • Working with Data Solutions Product Development, evaluate technology enhancements that can be commercialized across Advent’s clients and other target firms who are not using Advent accounting systems
  • Solutions Management of Advent’s Data Services Solutions
  • 3-5 years of product management, design, or consulting experience desired
  • 4-5 years of in the financial services industry
  • Superior solutions-orientation and decision making skills
  • Strong organization and project management skills – highly organized and task oriented
  • MUST HAVE proven track record of exceptional ambition, drive, and proven results
  • Working knowledge of wealth management front, middle and back office workflow and operations highly desired
  • Bachelor’s Degree from accredited institution in finance or engineering related fields
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Solutions Manager, Experimentation Resume Examples & Samples

  • Responsible for developing A/B test solution requirements, overseeing the implementation process, and advocating concepts with internal business groups
  • Handle prototyping, support implementation, requirements, development and release process for A/B Test and Personalization campaigns and maintain Product Roadmap
  • Manage work for onshore and offshore development teams, drive code reviews and maintain quality of platform
  • Manage and expand use of the mobile app A/B Test platform
  • Effectively partner cross functionally to problem-solve and deliver solutions to testing questions
  • Ensures accuracy of data capture across multiple Testing tools
  • Provide A/B Testing subject-matter expertise to project team members
  • Help drive expansion of existing optimization program with new and innovative process
  • BA/BS Degree or equivalent work experience
  • 3 years+ strong, hands on experience with Javascript, HTML, AJAX and CSS
  • Has project experience utilizing frameworks such as NodeJS and AngularJS, BackboneJS or ReactJS
  • Experience working with A/B and Multivariate Testing platforms
  • Experience with 3rd party libraries for DOM Manipulation
  • Experience with optimizing high trafficked web pages for Performance
  • Understands responsive design approaches
  • Knowledge of Web Analytics report suites such as Adobe SiteCatalyst, Google Analytics, WebTrends and IBM Digital Analytics
  • Experience working with a Testing tool such as Test & Target, Monetate, SiteSpect a plus
  • Basic understanding of mobile app design/architecture and key messaging components (push, in-app messages, ibeacon, etc) a plus
  • 3+ years of experience in one or more of the following areas: product/program management, UI Architect, Engineer, and other relevant technology roles
  • Demonstrates up-to-date expertise in Web Analytics and applies this to the development, execution, and improvement of action plans
  • Proven track records of delivering solutions across multiple vendor platforms
  • Excellent communication and interpersonal skills, and ability to collaborate with business and technical stakeholders to assure common understanding and timely problem-solving
  • Finely tuned attention to detail and well organized
  • Ability to navigate and drive clarity in areas of uncertainty and ambiguity
101

Svp-cis Solutions Manager for the ICG Sector Resume Examples & Samples

  • X86 and midrange server environments
  • Cloud computing architectures and implementations
  • Software Runtimes
  • Container Concepts
  • Workload Mobility
  • Stateless application architecture
  • Storage such as SAN, NAS, Software defined, GPFS and Object Storage Technologies
  • Security infrastructure
  • Systems management utilities and concepts
  • Utility models for server and storage capacity
  • Integration technologies
  • Backup and recovery methodologies
  • Archival technologies
  • Disaster Recovery strategies
  • Facilities management
  • Estate management
  • Lead other architects (applications, infrastructure etc), IT Specialists, application developers and operations staff to ensure an appropriate solution is designed
  • Establish and maintain a long term strategy vision for the sector, including phased refresh, cloud adoption (private / public), evaluation of emerging technologies, and information security that meet the sectors long term objectives
  • Directly supervise solutions architects with organizing, prioritizing and trouble-shooting projects as well as developing and coaching team members to meet their professional career goals
  • Create project plans that include overall vision, goals, architecture diagrams, cost-benefit analysis, acceptance testing, rollout strategy and deployment support
  • Effectively communicate team project status to other parts of the technology organization
  • Present updates on projects to leadership and executive stakeholders
  • Conduct and participate in product strategy sessions and other research forums to gather product requirements and capabilities from key stakeholders
  • Identify areas of improvement and present those opportunities to key stakeholders
  • Keep overall sector infrastructure current and efficient by being aware of industry trends
  • Be accountable for solution's output in terms of quality, timeliness and compliance with requirements as defined in requirements
  • Utilize approved methodologies, process and toolsets defined within the CITI engineering architectural standards
  • Align effort to meet the objectives of Citi
  • 7+ years’ experience as a Systems Engineer, Systems Administrator, Systems Architect, or relevant experience
  • 3+ years’ experience managing technical professionals
  • Bachelor’s Degree in Computer Science or a related filed of study, or equivalent work experience
  • Proven experience demonstrating superior critical thinking skills, and experience in strategic planning and execution of technology architecture roadmaps
  • Proven ability to inspire, motivate and lead a team to produce superior quality work in the development of solutions
  • Proven ability to break down requirements from customers into tangible needs
  • Proven ability to architect, then manage, solutions through delivery
  • Excellent communication skills in dealing with both technical and business groups
102

Lending Solutions Manager Resume Examples & Samples

  • Skilled with basic technology
  • Ability to identify selling opportunities
  • Ability to maintain strong customer relationships
  • Ability to exceed assigned origination goals
  • Exceptional listening and verbal/written communication skills
  • Ability to use multiple selling styles
  • Bachelor’s Degree – preferably in Business Administration
  • 2+ years’ sales experience preferred
103

Enterprise Solutions Manager Resume Examples & Samples

  • Lead and plan the execution of the overall work streams necessary to deliver the engagement to include managing metrics (e.g., project operating margin, client satisfaction (NPS), staff utilization)
  • Plan and complete the engagement with quality on time and on budget
  • Develop and manage the engagement communication plan, including simple issue escalations and problem solving
  • Prepare and deliver succinct, clear, and insightful and influential executive-level presentations
  • Proactively identify client needs and assist in developing solutions, which includes identifying business development/upsell opportunities with the client
  • Lead effective, cross-functional working sessions with clients and GE stakeholders
  • Establish credibility and develop relationships with mid-level and executive client managers
  • Serve as a GE liaison to the client for day to day engagement delivery and engagement updates
  • Lead the engagement team to include coaching, mentoring, and developing staff to achieve client satisfaction and personal professional development
  • Promote and complete timely performance feedback to engage team members
  • Demonstrate expertise in multiple solution areas and practices
  • Manage and direct Knowledge Management activities on the engagement team
  • Bachelor’s degree and a minimum five years of experience in either advisory services, consulting, or performance improvement in a healthcare setting and a minimum three years of experience leading and managing projects with outcome focused deliverables
  • Proficient in Microsoft Office Suite (e.g., Excel, Power Point)
  • Ability to travel at least 70%
  • Language proficiency in region specific
  • MBA or master’s degree and a minimum eight years of experience in either advisory services or consulting and a minimum four years of healthcare clinical or administrative experience
  • Deep awareness and understanding of the healthcare industry and major trends in the geography in which client projects are delivered
  • Demonstrated data mining and analytical skills
  • Demonstrated project management expertise or certification
  • Excellent written and oral communication skills with demonstrated experience speaking and writing clearly and convincingly
  • Ability to create impactful executive client facing communications and presentations
  • Demonstrated expertise in driving change using Change Management tools
  • Demonstrated experience in LEAN or Six Sigma tools
  • Demonstrated experience leading teams, delivering feedback, and coaching successfully
  • Ability to work independently and consistently meet or exceed performance expectations
  • Ability to adjust work and communication style based on situational needs
  • Critical thinking skills that allow for the evaluation of ideas and synthesizing of information into insights
  • Proven ability to accomplish large volumes of high quality work under pressure
  • Proven ability to make decisions with limited information and achieve expected results
104

Solutions Manager Resume Examples & Samples

  • Use business knowledge, industry experience, customer contact, and targeted research to develop technology solutions that meet the current and future needs of Ferguson business
  • Responsible for the creation of a technology roadmap for defined business process area(s)
  • Define and communicates the overall direction for a specific business process area(s)
  • Research new technology and develop business cases to support applicable business process area(s)
  • Function as the primary relationship manager with business partners – engaging in ongoing needs and performance assessments with key business stakeholders
  • Ensure customer and stakeholder satisfaction
  • Provide regular updates and communications for business process area--inclusive of project, financial, benefits tracking and “success stories” types of communication
  • Provide overall direction and guidance to assigned IT team members, reviews project requests, and coordinates schedules/team activities
  • Prepare activity and progress reports regarding applications systems analysis and programming sections
  • Provide overall design recommendations based on long-term IT organization strategy
  • Engage in vendor relationship management
  • Responsible for creating, promoting, and enforcing IT applications development methodology
105

Power Solutions Manager Resume Examples & Samples

  • Identifies key engineering firms and develops strategy to meet, educate and convince them to design the generator and transfer switch specifically around Generac or will accept Generac as “equal.”
  • Identifies, educates and transforms key engineering firms in understanding the MPS paralleling concepts and the value of working with Generac and the Distributor
  • Promotes and provides technical onsite and remote sales support of Generac Industrial products with focus on the Modular Power System solution
  • Assists Regional Sales Managers and Distributors on specific projects and works directly with key electrical engineering and construction firms to achieve a Generac product being specified and sourced
  • Develops competitive analyses
  • Provides input into training curriculum
  • Directs the sales tools to strategically develop their respective geographical region and Distributor (e.g., PDSS, the PTT Truck, Fly-ins, customer visits, Engineering Symposium and Power Design Pro)
  • Bachelor’s of Science Degree in Electrical Engineering or Mechanical Engineering; or 10 years technical sales/sales support experience without degree
  • 5 – 10 years of technical sales/sales support experience, power generation or engine generator paralleling experience a plus
  • Demonstrates presentation skills and ability to speak in front of groups
  • Ability to communicate at executive level as well as plant operational level
  • Ability to recognize market trends and evaluate competitor strengths and weakness
  • Proficiency with Microsoft Office Suite
  • Ability to work from a home office
  • Ability to travel 60-75% of the time
106

Solutions Manager Resume Examples & Samples

  • Act as Subject Matter Expert in Ericsson radio network solutions
  • Feedback unique requirements from the Japanese marketplace to responsible product managers in Business Unit
  • Build a close relationship with decision makers in operator organization
  • Develop deep understanding of customer issues and opportunities in order to effectively create attractive and competitive solutions
  • Some years of experience working in the field of Telecommunication and preferably radio networks, either within an operator or an equipment provider
  • Interest in both technology and business aspects
  • 3-5 years work experience the field of telecommunication
  • Fluent in Japanese and good English knowledge
  • University level technical education
  • Having worked for a mobile operator or equipment supplier preferred
  • Having worked in an international environment preferred
  • LI-CA2
107

Solutions Manager Resume Examples & Samples

  • Develop and or refine business objectives, project scope, and timelines
  • Establish strategic, tactical and risk-mitigation plans for assigned work or focus area
  • Lead project teams to deliver stated business objectives/goals
  • Develop operational processes, policies, and additional documents on behalf of GSO’s agent community (strong documentation/communication skills vital)
  • Manage business requirements by working with stakeholders and business users to define requirements, communicating needs to technology teams, coordinate UAT, and monitor and report progress and implementation activities
  • Obtains consensus across teams and organizations on project decision points
  • Analyze operational and transactional data to evaluate and make recommendations
108

Consumer Engagement Solutions Manager Resume Examples & Samples

  • Partner with marketing, data, analytics, technology, and third party teams to develop and deliver high - quality recommendations and implementation roadmaps
  • Work with cross - discipline teams to deploy data - driven tools into automated operational processes including directly leading and supporting implementation projects
  • Develop effective / strategic proposals through research and analysis of complex data, creative problem solving, and critical thinking
  • Present analyses and proposals for operational and business review
  • Support short - and long - term operational / strategic marketing activities
  • Maintain multi - year Consumer Engagement Solutions roadmap in collaboration with key stakeholders
  • Be a collaborative team player, but also drive project work forward independently
  • Interface with other UnitedHealth Group businesses and grow relationships with key stakeholders
  • Bachelor’s degree in information technology, marketing, or related field with strong practical business experience
  • 5+ years in marketing, data, or technology roles with a record of increased responsibilities
  • 5+ years of experience engaging with cross-functional teams to scope and deliver complex projects with a focus on marketing technologies and measurement tools
  • 5+ years of experience with process improvement, workflow, benchmarking and / or evaluation of business processes
  • Ability to problem solve including managing multiple priorities in a rapidly changing environment
  • Strong data and analytics acumen
  • Ability to communicate ideas, problems, and opportunities in writing and verbally to cross - discipline partners at all levels of the organization
  • Proficient in Microsoft Office Word, Excel, Visio, and PowerPoint; experience with Microsoft Project a plus
  • Ability to demonstrate an understanding of how core business drivers influence financial results
  • Experience implementing and working with marketing mix modeling and multi-channel attribution solutions
  • Experience implementing and working with marketing automation, optimization, and decision management technologies
  • Experience working with large - scale data warehouse environments including SQL and SAS
109

Enterprise IT Solutions Manager Resume Examples & Samples

  • Responsible for analyzing and translating business, information and technical requirements into an architectural blueprint that outlines solutions to achieve business objectives
  • Responsible for managing the interface between IT functional teams, and business partners to determine the most optimal design for the project
  • Works with enterprise architecture, application and infrastructure teams to produce an optimal, high level, conceptual design for the project
  • Partners with business analysts, systems analysts and engineers in requirements gathering and reviews
  • Review business processes and requirements documents, and analyzes and defines functional requirements for customer-specific development needs or integration requirements
  • Architect and design system functionality based on process requirements, application and system landscape
  • Analyze and map clients' business requirements, processes and objectives. Develop necessary product modifications to satisfy clients' needs
  • Participate in Blueprinting sessions to understand and develop business requirements
  • Support implementation phase and assist with the development of functional and technical requirements, scope and acceptance testing
  • Provides guidance throughout all portions of the System Development Life Cycle including Requirements Gathering, Analysis, Design, Coding, Testing, Deployment, Support, and Decommissioning
  • Recommend improvements in the existing business process and define customer-roles to execute the according process
  • Ensures application architecture, design and deployments map to IT Technology and Enterprise Application roadmap future vision
  • Maintain and expand client list and builds credible relationships with clients, while developing clients, colleagues, and own professional learning of IT technologies and solutions
  • Has a strong client satisfaction orientation, with high quality work products. Establishes and maintains partnerships with client organizations and project team members
  • Fosters environment of operational excellence and innovation through encouraging new process and technology development for improvement in systems or workforce productivity while maintaining sensitivity to costs of services
  • Executive presentation and communication skills
  • Team building and management
  • Manage complex projects, in fast response environments
  • Conduct thorough industry/account research and analysis
  • Passionate about value creation and value management
  • Executive Presence
  • Experience and familiarity with large-scale IT deployments, particularly SAP
  • Driven, effective problem solver
  • Meeting facilitation
  • ITIL Service Management knowledge
  • Professional Certifications relevant to job function and module supported
  • Have deep and thorough understanding of ERP and EAI applications
  • Excellent communication skills in an IT and business environment
  • Strong customer information management background
  • Ability to learn and utilize a working knowledge of broad business environment, energy industry, and corporate operations
  • Ability to interact in a team environment
110

Go-to-market Solutions Manager Resume Examples & Samples

  • Expert in Services & Solution Business and MPS Market knowledge
  • True leader (especially if remote mgmt.. needed)
  • People Manager experience and Team worker
  • Strong execution and focus on results achievement
  • Process & Quality focus
  • Expertise in international culture, execution & Governance
  • Experience and proven success in either Outsourcing Sales or Pursuit
  • Strong professional image with good HP business understanding
  • Solid Financial skills & Business Acumen
  • Used to work in complex, pressures environment
  • Excellent, fluent English
  • Travel willingness
  • Highly adaptive to change and not easily distracted by organisational and structural changes
  • Preference for multilingual capabilities
  • Ability to prioritize workload with discretion and minimal direct supervision
111

Senior Industry Solutions Manager Resume Examples & Samples

  • Education, Key Experiences, Skills and Knowledge: Proven history of architecting data solutions in health (provider, payer or public health) and a deep understanding of health datasets and usage models
  • Deep understanding of cloud computing technologies, business drivers, and emerging computing trends and their impact on target industry organizations (data architecture focus)
  • 5+ years of experience with deep understanding in databases and analytics, including Big data (Hadoop, Spark), noSQL, Business Analytics, relational databases (e.g., SQL Server, MySQL, Oracle), Data warehousing
  • 5+ years of success in consultative/complex technical sales and deployment projects in health industry (managing various stakeholder relationships to get consensus on solution/projects)
  • Understanding of big data use-cases and Hadoop-based design patterns
  • Knowledge of real time/stream analytics highly valued: experience using R; working knowledge of other open source languages including Python
  • Deep understanding of cloud computing technologies, business drivers, and emerging computing trends
  • Proven track record of building deep technical relationships with senior executives and growing cloud consumption share in large or highly strategic accounts
  • Problem-solving mentality leveraging internal and/or external resources
  • Exceptional verbal and written communication
  • Oversight experience on major transformation projects and successful transitions to implementation support teams
  • Presentation skills with a high degree of comfort with both large and small audiences
  • Prior work experience in a Consulting/Architecture position within a software and/or services company such as Amazon, SalesForce, Accenture/Avanade, Google, Softlayer, GE, Siemens, Dassault Systemes, Temenos, Misys, SAP, Oracle
112

Global Solutions Manager Resume Examples & Samples

  • Partners with other R&D Solutions functions to define analytic requirements to support trial strategy
  • Leads analytics teams to deliver high value and differentiating analytic insights to enhance trial strategy and execution. Manages and defines the delivery of key analytics to support end to end engagements
  • Develops project plan for analytics delivery inclusive of timelines, risks, and dependencies
  • Generate creative solutions, apply logic, and problem solve, often in real time
  • Proactively continues to strengthen subject matter expertise through on the job experience. Responsible for staying current on Quintiles-IMS standard RWD offerings as well as any newly acquired assets for potential R&D Solutions opportunities
  • Bachelor’s Degree with extensive related experience in healthcare analytics, consulting and project management and delivery
  • Experience in clinical research is desirable
  • Demonstrated organizational, communication and project management skills
  • Active listener with strong relationship building skills
113

Ad Solutions Manager Resume Examples & Samples

  • You have 5-7 years' experience on the agency or publisher side
  • Combine data analysis with execution best practices to exceed club performance expectations
  • Demonstrate multi-tasking ability; keep multiple projects on-track
  • Proficient in Microsoft Excel, Third Party Ad Servers (DoubleClick/DFP/DCM) and rich media technology reporting
  • Educate clubs on club monetization landscape, system tools, inventory guidelines, and resources
  • Collaborate with clubs to understand their objectives and recommend the best ad product solutions to meet their needs
  • Liaise with internal teams to develop proactive packages tailored to seasons, tentpole events, verticals, audiences and editorial content
  • Manages process flow for ad operations to ensure optimal execution while maintaining standards of operation
  • Ensure clubs are being supported successfully; relationship management, delivering service excellence, and ensuring prompt and effective service
  • Lead efforts to analyze, monitor, and enhance club profitability of inventory
  • Monitor health and performance of all clubs digital ad inventory; identifying strategic recommendation to drive further advertising opportunities
  • Project management and overseeing Ad Solutions outreach project with clubs; partner with clubs to gather requirements, business needs, strategy and vision, and successfully translate to internal stakeholders
  • Inventory quality auditing
  • Optimize club inventory approval process for new and existing accounts for all product offerings
  • Identify ad sales strategy opportunities through the optimization of ad products or sales needs
  • Experience in client management, ideally at a technology-focused company
  • Results-driven with knowledge and experience in driving business objectives, customer relationship management, customer satisfaction and revenue growth
  • Excellent communication and presentation skills and a bias for proactively resolving issues
  • Ability to think strategically about our clients' needs and business goals
  • Aptitude, creativity, and a preference for working in small, collaborative teams with minimal supervision
  • A passion for football and our mission
114

Solutions Manager Resume Examples & Samples

  • Achieve assigned corporate revenue goals
  • Assist the field sales organization in the identification, qualification and closing of customer opportunities
  • Ensure proper positioning of the GeneXpert system, software and Xpert product menu within healthcare organizations
  • Lead and manage the Cross Functional Team for support, service, and sale of Cepheid menu to ensure ultimate customer satisfaction
  • Responsible for the management of “assigned” region funnel
  • Ensure that the product placement and product development corresponds to market needs, the business strategy, and positions product in the most advantageous competitive position in the marketplace
  • Communicate effectively with the Scientific Advisory Board, Laboratory Focus Groups and Key Opinion Leaders (KOL’s) to ensure marketing requirements are correct
  • Develop Customer Team of Champions
  • Business relationship building and collaboration
  • Participates in strategic planning for the business providing a thorough understanding of market directions and dynamics for the product portfolio and its applications
  • Serves as key contact for input and interpretation of issues that impact product performance, sales, quality, cost or reliability. Has primary responsibility for working with appropriate groups to resolve these issues as needed
  • Responsible for competitive intelligence for product lines
  • Responsible for Customer User Group Meetings and VIP Visits
  • Responsible for conducting on-site customer engagements collecting information to generate case studies and quantifying the impact of the Cepheid value proposition
  • Develop and maintain a database studies, accounts, and scenarios which capture and highlight the impact of the Cepheid solution
  • Bachelor Degree in Life Sciences or equivalent experience
  • 10-12 years of successful experience in selling large capital and/or clinical diagnostic systems in a diagnostic arena
  • Previous capital equipment marketing experience
  • Strong interpersonal skills to connect with customer base and build relationships
  • Working knowledge of LEAN, diagnostic workflow, process improvement, and laboratory optimization
  • Ability to effectively present information and respond to questions from employees, managers, executive management, vendors or customers
  • Ability to work as a member of a multifunctional team, strong interpersonal communication and organizational skills and planning ability
  • Proven track record of creative product branding and marketing
  • Knowledge of real time PCR reagents and instruments
  • Experience in regulated environment
  • Previous healthcare consulting experience
115

Solutions Manager Resume Examples & Samples

  • Deliver innovative solutions and consultancy which remove cost, deliver value and enable business competitiveness for our customers
  • Develop, execute and maintain a solutions portfolio as an addition to the core product portfolio
  • Provide a revenue generating solutions consultancy service to the regional customer base
  • Provide API pre and post sales consultancy
  • Ensure that regional solutions design is within Travelport technical strategic direction and where appropriate make recommendations for strategy change and improvement
  • Contribute to solutions innovation across Americas including the technical impact of 3rd party integration, local scripting and customization
  • Create technical approaches and frameworks to enable the design, build and delivery of solutions for customers
  • Work across all partners and stakeholders in Americas and the Central Marketing and Product organizations to ensure solutions are viable, sustainable and add commercial value to our sales
  • Contribute to all aspects of technical systems design, performance, deployment, systems management and systems maintenance
  • Recognize the geographically diverse location of the team and work in partnership with Americas and the central product teams to ensure best collaborative practice in markets
  • Be the technical expert in the formulation of bids, RFI’s, RFP’s, RFQ’s
  • Present technical solutions and provide pre sales support to the customer on technology/technical matters
  • Conduct/participate in formal technology reviews of technical architecture and solution design
  • Liaise with other Solutions Architects on a global basis to ensure commonality of approach and optimization and re-use of technologies across Travelport
  • Provide technology expertise and consultancy to Americas to ensure that the appropriate technical approaches are taken across the product’s life
  • Identify and investigate opportunities to use emerging technologies in providing cost effective and flexible solutions
  • Ensure technology deliverables meet specified requirements, costs, timelines
  • Educated to HNC/Degree level in a Computer Science or related discipline
  • 2-3 years’ experience as a Business Analyst, Project Manager or Technical Solutions consultant with a proven track record of developing technical architectures on time and within budget, ideally in a travel systems environment
  • 1-2 years’ experience as a Software Developer
  • Understanding of database structures
  • Proven experience of SOA (Service Orientated Architecture) principles and API’s
  • Strong Object Orientated Design experience and capability (C#, Java, .NET, WPF)
  • Good understanding of operating systems
  • Proven understanding of networking technologies
  • Knowledge of competitor’s components and solutions and other solution providers in the travel industry
  • Proactive ‘can do’ attitude
  • Able to think strategically and challenge current technical thinking
  • Excellent customer relationship management skills
  • Experience of data manipulation and presentation technologies, preferably in a travel systems environment
  • Excellent command of verbal and written English and excellent technical presentation skills
  • Ability to multitask and prioritize within a continuously changing environment
  • Able to build and maintain rapport with all levels of the organization and, where appropriate, manage stakeholders across different cultures
  • Dynamic and self-motivated with high level of energy and enthusiasm
  • Experience of commercial package evaluation and integration/ implementation
  • Responsible for managing all day to day operational and technical interaction and problem resolution
  • Responsible for identifying and implementing all new growth related opportunities through project management ownership
116

Senior Solutions Manager Resume Examples & Samples

  • Establish strategic, tactical and risk-mitigation plans; assign and track work; lead project teams to deliver stated business objectives/goals
  • Host steering meetings and communicate project updates to both internal project teams, operational owners and leadership
  • Build business requirements by working with Operational owners, subject matter experts, and business users to define requirements, communicate needs to technology teams, coordinate UAT, and monitor and report progress and implementation activities
  • Analyze operational and transactional data to evaluate and recommend relevant process and technology solutions
  • Identify and deliver efficiency opportunities in one or more functional areas of the business
  • Mentor other solution managers on key project management, change management and/or continuous improvement methodologies
  • 8+ Years work experience in related fields (PgM, PdM, Senior level Business Analyst roles)
  • Experience in utilizing project management principles and applicable methodologies to lead and deliver on projects having broad/strategic impacts
  • Knowledge and application of change management methodologies including using a variety of change frameworks
  • Bachelor’s degree in business, technology or related areas
  • Previous experience supporting call center operations preferred
  • Experience with Salesforce.com a plus
117

Solutions Manager Resume Examples & Samples

  • 4 years in product management
  • Track record of product development and management success
  • Deep product application knowledge and understanding of full-system solutions
  • Experience and deep knowledge of stage and recording microphones
  • Solutions selling experience
  • Wireless systems knowledge preferred
118

IT Solutions Manager Resume Examples & Samples

  • The IT Solutions Manager ensures the smooth and efficient operation of the IT department and to deliver a prompt and efficient service to all departments
  • To ensure that the hotel’s computer system both hardware and software is fully accounted for, properly maintained and reliable
  • To ensure the physical and logical security of IT system
  • To define and keep updated written incident management policies and procedures where action to be taken, persons to be contacted in case of incident are clearly mentioned
  • To attend to any problems encountered in software and hardware by all departments in the most diligent manner and keep track of such incidents and the way they have been solved
  • To perform regular computer audits in the search of un-authorized programs, improper setup or loophole in the security setup
119

Demo Solutions Manager Resume Examples & Samples

  • Drive and Lead S/4HANA Public Cloud demo topic as a Program Manager as part of the Solution Experience S/4HANA Delivery Unit
  • Lead and drive collaborative efforts across S/4HANA Content teams within Solution Experience and across teams within SAP who are important stakeholders in the S/4HANA Public Cloud
  • Collaborate within Solution Experience as well as with the larger SAP community including Presales, Product Management, Development, GTM and other stakeholders with excellent communication skills
  • Managing expectations and influencing stakeholders to build a successful Demo Portfolio and increase adoption and usage of the assets
  • Deliver E2E Digital Transformation scenarios including Platform and Cloud Integration
  • Work closely with HEC operations and Solution Experience infrastructure and ensure quarterly releases with latest demo content
  • Customer and Solution Oriented
  • Bachelor’s / Master’s degree in Business or Computer Science or similar degree/certifications
  • Experience in Consulting, Product / Solution Management, Presales and/or experience in Customer facing roles would be desirable
  • Corporate business knowledge and in depth understanding of SAP Product Portfolio and preferably more than one of SAP ERP Processes like Sales, Procurement, Supply chain, manufacturing, HCM, inventory management
  • Broad Knowledge of the SAP Product Portfolio, HANA, S/4HANA and ERP in general is a plus
  • Good understanding of SAP Cloud Solutions including HCP
  • In-depth knowledge of one or more industries is a plus
  • Strong project management and oral/written communication skills a must
  • 10 + years or more of professional experience in Consulting, Product / Solution Management, Customer support roles and Field operations
  • Experience in building and leading virtual teams and experience in driving projects in a large collaborative environment
  • Program / Project Management experience
  • Excellent communication skills, Team building, Presenting skills and in influencing stakeholders
  • Drive Communication and coordination globally with diverse project team and stakeholders
120

Solutions Manager Resume Examples & Samples

  • Bachelor Degree in Computer Science or relevant discipline
  • Minimum of 5 - 10 years related IT experience in architecture designing or managing solutions
  • Experience in defining software requirements based on product / software development
  • Experience in defining software testing criteria
  • Strong knowledge in Security domain (biometrics, IT security, PIK etc.)
121

Solutions Manager Resume Examples & Samples

  • Support Sierra Wireless Sales teams in a technical pre-sales engineering capacity
  • Minimum of 4 year college degree in the field of engineering and/or Information Technology
  • 5+ years of experience in working with a data specific technical product line including knowledge of embedded software/hardware and SaaS
  • Solid understanding of the M2M/IoT ecosystem
  • Technical background with IP based wireless technology, public wireless networks, and IP networking
  • Excellent verbal and written communication skills – including public speaking
  • Ability to work alone and maintain performance
  • Ability to prioritize multiple tasks, adhere to established deadlines and perform under pressure
  • Solid understanding of basic cellular network architectures, including: EVDO HSPA LTE
  • Familiarity with primary Mobile Network Operators in the region and how each differs with regard to
  • Understanding of packet-switched networks, including bridges, switches, and routers, and how the three differ and when each type of device is required
  • Basic understanding of IP, including
  • Relationship builder, with customer and internally
  • Proactivity
  • Strategical mindset / long term vision
  • Go getter / self starter
  • English (mother tongue or full professional proficiency)
122

Market Solutions Manager Resume Examples & Samples

  • Promotes and provides technical onsite and remote sales support of Generac Mobile products
  • Assists field Sales Personnel on specific projects and will help identify opportunities to expand our services and product offerings in these areas
  • Plan and implement sales strategies to maximize market share and margin; motivate customers to prefer Generac Mobile products over the competition
  • Advise customers on suitability of products based on application and technical needs
  • Research and develop customer solutions with internal partners, including design & engineering, sales and marketing and operations
  • Build relationships with key customers to enhance long-term business relationships
  • Prepare proposals, presentations, or bids, including developing pricing, developing strategic plans related to the customer and the proposed solution/sale
  • Make technical sales-oriented presentations to customers, sales staff and senior management
  • Work with sales and business leadership to develop a business plans to support each market’s Industrial growth initiatives
  • Provide market feedback and competitive intelligence to business and sales leadership
  • Act as liaison between Sales, Engineering and Product Management on all ongoing projects across respective product lines focusing on margin gains and eliminating or reducing margin erosion
  • Bachelor’s of Science Degree in Electrical Engineering or Mechanical Engineering; or 8 years technical sales/sales support experience without degree
  • Minimum of 5 years of experience working in the power generation industry, including a comprehensive understanding of Power systems, heat and pump products/applications
  • Good understanding of the industrial segment, competitors, products and services
  • Ability to provide technical solutions built around customer needs
  • Robust presentation, training and communications skills
  • Experience utilizing Value Added selling techniques
  • Experience with preparing sales proposals that meet customer expectations
  • Strong negotiation and relationship building skills
  • Strong technical, analytical, and problem solving capabilities
  • Excellent organizational skills with the ability to prioritize work to meet tight deadlines
  • Ability to travel 60-75% of the time, including internationally
123

Connected Solutions Manager Resume Examples & Samples

  • IoT (Internet of Things) Solution definition for Watts Fluid Solutions… including user experience definition and testing
  • Drive alignment within Watts and customers/partners on IoT strategy
  • Support/Develop IoT roadmaps focusing on Watts’ products and Watts’ ecosystem capabilities
  • Support traditional product managers with developing specifications and road maps for smart and connected products
  • Define value proposition hypotheses with customers and industry partners
  • Analyze customer/partner requirements and prioritize scenarios and features for development
  • Develop partnerships with other players in the market to create an ecosystem of interconnected water-related products and services
  • Develop functional expertise in Cloud Platform, IoT, Data Platform, Analytics and advanced technologies e.g. AI (Artificial Intelligence)
  • Identify and build relationships with key technology and system integration partners, to develop the capabilities that Watts needs in this space
  • Plan and rigorously execute well-structured POCs (Proof of Concept)/pilots, VOC (Voice of Customer), and commercial deployment
  • Play a highly strategic and influential role at the intersection of product management, product marketing, and engineering
  • Watts cross-organization orchestration: Work with multiple product teams and business disciplines (sales, product management, Engineering, marketing, services, finance, legal, operations, IT, and PR) to develop and implement Watt’s offerings
  • This role involves both hands-on high impact individual contribution and management of a world-class team
  • At least 10 years of experience within water management and treatment in residential and industrial markets. Global markets experience would be a plus
  • Previous experience with product management and technical sales of systematic solutions
  • Great technical skills and solid understanding of water management technologies, cloud, data platform, analytics, cognitive services technologies
  • Passion for the Cloud, IoT, Data Analytics and Advance Technology (ML/AI) space
  • Candidates should have solid familiarity with Residential and Commercial Water Management industries
  • Excellent communication and presentation skills to interact with customer, partners, and C- level executives
  • Experience in creating industry and/or global system integrator partnerships is preferred
  • BS or related degree required, Master degree in Business or Engineering would be a plus
124

Solutions Manager Resume Examples & Samples

  • Build business requirements by working with operational owners and business users to define requirements, communicating needs to technology teams, coordinate UAT, and monitor and report progress and implementation activities
  • 8+ Years work experience in related fields (PgM, PdM, Senior level Business Analyst or like roles)
  • Knowledge and application of Lean/Six Sigma methodologies
  • Previous experience supporting contact center operations preferred
125

IT Solutions Manager Resume Examples & Samples

  • Coordinates business acceptance tests for new systems releases
  • Communicates new releases, securing necessary working routines, and training materials
  • Acts as an escalation point and liaises between stores and IT Service Desk for critical incidents
  • Aids new store expansion and existing stores in training and competence development in Sales tools
  • Acts as a subject matter expert on the initiation and implementation of new projects by participating in global business development and project workshops
  • Manages a team of Solution Analysts
  • Certified Information Systems Security Professionals (CISSP)
  • Red Hat Certified Engineer (RHCE)
  • VMware Certified Professional (VCP) Preferred
  • CompTIA A+
  • Oracle DBA
  • Information Technology Infrastructure Library
  • Experience of IKEA retailing, distribution, trading and IT organizations, including IKEA strategies, processes and working methods
  • Experience of software, hardware, IP networks and voice communications
  • Experience of IKEA applications, business processes and routines and their influence on IT in IKEA organizations
  • Experience of project management and co-ordination skills
  • Knowledge of managing suppliers
  • Experience of applicable policies, laws and regulations
126

IT Solutions Manager Resume Examples & Samples

  • Development, implementation, and maintenance of technical solutions that fit the customer’s needs
  • Serving as subject matter expert for databases and applications including, but not limited to, Oracle Fusion, Oracle Forms, and all in-house systems
  • Maintaining the integrity of the databases, reviewing and implementing designs/data model, resolving performance issues and establishing best practices
  • Technical support and troubleshooting for the end-to-end Oracle TMS solutions including monitoring of solution operations and performance, application issues including system availability, and performance optimization
  • Installation of new systems and new releases into maintenance and productive environment following all applicable processes and procedures
  • The provision of business process support by understanding existing business processes, and offering advice, implementation of changes or reconfiguration to meet business objectives for the systems in area of responsibility
  • Implementation and integration projects related to the core systems, working with cross-functional teams to define user roles, permissions, and controls
  • Providing close collaboration with customers, project managers, architects, business analysts, development team and delivery service manager while performing project and operations work
127

Solutions Manager Resume Examples & Samples

  • Provide hands-on consultancy to customers by means of prototyping and proofs of concepts
  • Work across all partners and stakeholders in Product and Partners & Alliance organisations to ensure solutions are viable, sustainable and add commercial value to our sales
  • Contribute to solutions innovation including the technical impact of 3rd party integration, local scripting/development and customisation
  • Develop, execute and maintain a revenue generating solutions portfolio
  • Be the technical expert and consultant in the formulation of bids, RFI’s, RFP’s, RFQ’s
  • Identify and contribute to the evaluation of third party solutions for integration into the Travelport technical portfolio ensuring business requirements are satisfied
  • Provide pre-sales support on important deals when any of the Travelport technical solutions and/or products are involved, such as Travelport Universal API™, Galileo Web Services ™, XML Pro ™, etc
  • Responsible for the effective deployment and adoption of proposed solution, to ensure that business improvements are valued by our customers, and so ensuring ‘lock in’ at operations level
  • Provide professional demonstrations, product consultancy and support
  • Ensure all competitive information is relayed back to the regional product owners
  • Provide technical expertise on the integration of products and services, enlisting the assistance of subject matter experts as required
  • Work with the Sales Managers to run and promote Customer focus days. Attend Travelport Trade Shows and Corporate Event Days where appropriate
  • Be a subject matter expert for designated products or services, assisting other team members as needed
  • Any other duties that may reasonably be required
  • Graduate calibre or qualified by experience
  • Travel industry experience and/or customer relationship management experience preferred
  • Must possess an excellent level of technical awareness and have an excellent knowledge of the GDS
  • Ability to analyse complex business processes and translate that into a technical or functional solution to meet customer needs
  • Must possess strong business awareness in all travel related markets
  • Be able to build relationships, influence and persuade at all levels both in the customer organisation and internally
  • Ability to think strategically and challenge customer’s current technical and functional processes, as appropriate
  • Ability to manage multiple priorities and flexibility deal with a changing environment
128

Solutions Manager Resume Examples & Samples

  • Drive documentation lifecycle for client, audit and technology specific areas
  • Candidate must be a SAP Solution Manager expert
  • Should have worked in complex global landscapes – both Support and Implementation projects
  • Should have experience in implementing Technical Monitoring Suite and fine tuning of threshold values
  • Should have implemented Business Process Monitoring for Standard KPIs and Custom KPIs (desirable for custom KPIs)
  • Should have implemented Data Volume Management
  • Should have implemented Change Request Management (ChaRM)
  • Candidates must have demonstrated experience in day-to-day production support, monitoring, issue resolution, troubleshooting skills, performance tuning, proactive system analysis and standard Solution Manager account administration activities
  • Must have SAP Solution Manager Administration skills
  • Change and Release Management
  • Business Process Operations
  • Applications & Technical Monitoring
  • Solution and Landscape Management
  • Dashboards and Reporting
  • Assume ownership of CenturyLink managed services, including both platform and application technologies
  • Liaison with project management office and appropriate project management offices to help manage the day-to-day interdependencies of multiple project teams
  • Assist a supportive team-oriented work climate that enables business team members to develop professionally
  • Experience doing complex predictive analysis in multiple industries
  • Analyzes, defines, and assists in the deployment of the SAP based solutions
  • Focuses on advanced analytic application using predictive knowledge
  • Provides valuable insight. Has the ability to recommend action or to guide decision-making rooted in business context
  • Position needs to assist decision makers the insight they need to predict new developments, capitalize on future trends, and respond to challenges before they happen
  • Good hands on expertise on various technical aspects of SAP technologies
  • Strong interpersonal skills that drive collaboration and promote a productive and creative work environment
  • Demonstrated strategic thinking and leadership with strong abilities in Relationship management
  • Demonstrated competency in developing efficient and effective solutions to diverse and complex business problems
  • Overall knowledge of SAP Basis and its associated products
  • The ability to effectively communicate with clients, peers, and management
  • The ability to develop and maintain internal and external professional relationships
  • Experience with SAP Solution Manager in a high compute environment
  • Experience on SAP Solution Manager activities including, EWA setup, E2E, SD and CHARM configuration
  • Unix and Linux Administration experience
  • Experience in reviewing the system performance and provide recommendations for improvements
  • Setup and maintain the TMS in SAP HANA environment
  • Ability to develop and modify shell scripts to automate procedures
  • Experience in day-to-day production support monitoring, issue resolution, troubleshooting skills, performance tuning, proactive system analysis and standard SAP ECC, SAP HANA, SAP BW/BI, SAP BO other modules as needed
  • Ability to perform account administration activities of SAP ECC, SAP HANA, SAP BW/BI, SAP BO, and other modules as needed
  • Proficient in installing, configuring, documenting, troubleshooting and tuning of SAP ECC, SAP HANA, SAP BW/BI and SAP BO modules
  • Experience with SAP Basis/Hana in a high compute environment
  • Install and configuration of HANA server, stand-alone SLT Replication Server, add on in ECC for SLT
  • Installation and support of ERP/Business Suite on HANA
  • Create schemas on HANA Server and schedule regular backup
  • Create and configure connection SLT to HANA, SLT to ECC
  • Migration of other database to HANA experience
  • Configure monitoring of SAP HANA Databases(DCC)
  • BW data loads monitoring and administration
  • BO services initial configuration and job administration
  • Be able to Architect and activate the Big Data Analytics platform and Approach for
  • Requires a minimum of 3+ years of hands-on SAP Solution Manager
  • Minimum of 7+ years of IT experience
  • Minimum of 7+ years of Engineering level experience
  • Bachelor’s degree in a technically relevant field is desired but not required
  • Technical certifications are a plus
129

Demo Solutions Manager Resume Examples & Samples

  • Expert understanding of technical specifications and contribute to the demo content delivery process
  • Execute on assigned tasks and demo projects such as Standard Content projects, Demo build requests and RFPs. Tasks could include; demo design, coding, testing, documentation and support
  • Actively participate in calls with customers (Solution Advisors/ Deal Advisors) to understand the requirements and related business processes
  • Exhibit agility and Flexibility to meet business needs
  • Communicate relevant messages in a timely manner and with constructive feedback within the team
  • Coach and mentor junior members of the team
  • Implement Best Practices in responsibility area
  • Demonstrate innovative approaches to increase own and team productivity
  • Develop Collaborative work relationships
  • Single Point of Accountability for the delivery of High quality Sales demo content
  • Support Portfolio Management through joint demo planning and development
  • Work collaboratively with project team members to ensure the timely delivery of demo scenarios according to quality and usability standards
  • Participate in demo development planning for Core Industries and Manufacturing functional area
  • Participate in demo system release planning sessions and help to identify / prioritize components
  • Support the roll-out of new product information into demonstration scenarios
  • Work with appropriate organizations, such as Industry Business Units and Solution Management to ensure field requirements are prioritized during the business planning process
  • Collaborate with other team members regarding acquisitions and complimentary partner solutions to ensure the inclusion of high value solutions to increase the value of SAP’s message
  • Participate in Global Community of Practices to share best practices, new demo content and strategies
  • Proactively incorporate newly acquired solutions into the overall SAP demo offerings
  • Research and understand SAP competition and how they demo their solutions. Design demo assets that highlight SAP’s competitive differentiators
  • Review and complete the final Demo Bill of materials for each demo project
  • 5- 8 years of Implementation / Consulting / or Development experience for the demo Content delivery role in the areas of Discrete Industries, Industry 4.0 (Manufacturing Execution, Manufacturing Integration & Intelligence)
  • Dynamic individual with Team lead experience
  • Exposure to S/4HANA needed
  • Exposure to newer technologies like HANA, HCP, IoT, UX, Cloud Solutions, etc
  • Understanding of SAP Product Portfolio including but not limited to EAM, EHS, AIN, TM, EWM, EM and SNC
130

Salesforce Solutions Manager Resume Examples & Samples

  • Experience in developing and administering Salesforce / Force.com platform
  • Understanding of data structures and modelling
  • Ability to maintain and monitor data quality
  • Experience in process modelling
  • Understanding of integration methodologies and techniques
131

Ace-senior Lending Solutions Manager Resume Examples & Samples

  • Provide high quality advice and counsel to our partners
  • Contribute to the achievement of ACE and the Bank's objectives
  • Strong skills at understanding & analyzing business financial statements
  • Comprehensive knowledge of the Banking Retail, Small Business & Private Banking products, lending policies, procedures and practices
  • Knowledge and understanding of the Banking systems/applications
  • Degree in Business, Economics, Financial Planning Designation or related experience
132

Performance Management Solutions Manager Resume Examples & Samples

  • Serves as Performance Management system subject matter expert
  • Collaborate with stakeholders to understand their business need and act as a trusted advisor to present their requirements to the internal project team and develop solutions to meet member firm business needs
  • Understand the scope of every release and lead testing activities as per the plan
  • Collaborate with internal and external stakeholders to manage changes to the project scope and schedule
  • 7-10 years’ experience working with or managing technology solutions, preferably in the HR function, including 3+ years in a large multinational organization
  • 3-5 years’ experience as a product manager or business analyst in enterprise-level software implementations or in the information technology sector, HR/Talent technology, consulting field or professional services industry
  • Global system support or implementation expertise with any enterprise or cloud based HR/Talent Management System(s)
  • Knowledge of standard performance management operations and processes
  • Talent/HR systems background preferred
  • Experience managing and participating in large, virtual global project teams
  • Ability to learn and apply new technologies quickly
133

Solutions Manager Code Resume Examples & Samples

  • Essential Duties and Responsibilities
  • Act as customers' point of contact for strategic solution team
  • Manage customer deliverables including documentation and logistic as require to support Enterprise customers
  • Understand existing processes and provide continuous improve in supporting enterprise architecture model
  • Create solution with service centric mind-set from concept to reality within existing constraints
  • Emphasis on service while providing technical guidance and deliver quality solutions
  • Design, build, configure, and integrate solutions in alignment with Supermicro strategic direction
  • Travel is required - 20%
134

Value Creation Solutions Manager Resume Examples & Samples

  • Accountable for solution deployment, implementation / execution through care pathway process mapping, lean management, pathway standardization through formal change management with a hospital multi-disciplinary team
  • Collaboration with cross-functional teams to develop the Marketing Plan i.e. HEMA, Business Intelligence, Educations Solutions, Commercial Excellence and Strategic Account Management
  • Collaboration across One MD Franchises (Orthopaedics, Surgery and Cardiovascular)
  • Provide Solution support to Value Creation Execution Teams in E10 focus markets; UK, France, Germany, Italy, MEA, Belgium, Netherlands, Nordics, Switzerland, Spain
  • Where required, provide in-market support strategic account partnership support
  • Providing Leadership in a specific Value Creation capability at business unit function and WW Value Creation level
  • Accountable for communicating progress and success of Solution execution both internally and externally through dashboards / scorecards
  • Scoping and reporting environment in Medical Device Patient Pathway Solutions
  • Accountable for budget management to develop and deliver solutions
  • Strong project leader with track record for solution deployment, implementation / execution (care pathway process mapping, lean management, pathway standardization and delivery of care coordination through change management)
  • Sales and / or marketing experience (product launch) specifically in the MedTech sector
  • Understanding of the patient care pathway and experience of working directly with patients
  • Understanding of the use of technology in healthcare
  • Demonstrated ability to work effectively in a team and remotely as an individual
  • Excellent internal and external communicator across multidisciplinary teams
  • Strong Project management orientation with the ability to plan, priorities and manage complex list of projects to completion
  • Strong track record of successful engagement with clinical & non-clinical stakeholders on commercial matters
  • Ability to work effectively in cross-functional matrix to successfully deliver objectives to time and budget
  • Familiarity with EMEA Healthcare Reimbursement Systems
  • Understanding of Value Based Procurement
  • Understanding of Evidence Based Medicine and Health Technology Assessments
  • Formal qualification or strong experience in Change Management or Project Management or Process Excellence
  • Business experience in the Medical Device or Pharmaceutical sector
  • Degree in science, pharmacy, medicine, health economics or other related discipline
  • Experience in managing complex revenue generating projects
  • Essential Languages: English
  • Desired second language: German, French or Italian
135

Solutions Manager, Electrification Products Resume Examples & Samples

  • Developing business plan for the market to ensure company sales goals are achieved
  • Channel Portfolio: Wholesalers and Technical Distributors
  • Preparing action plans to penetrate new markets, customers and identify sales leads and prospects
  • Establishing customer relationships with senior management and decision makers at important client and/or project opportunities to ensure high levels of client satisfaction
  • Maintaining the customer database
  • Working closely with Product Marketing Managers to ensure effective marketing and promotion of ABB to customers
136

Solutions Manager Resume Examples & Samples

  • Fluency (reading, writing and speaking) in both English and Japanese
  • Timeshare experience of 2+ years
  • Effective partnerships with various business leaders through leading and implementing projects
137

Solutions Manager Resume Examples & Samples

  • Understanding customers' networking and communications requirements and providing high quality network design for customers' WAN
  • Performing role of overall solution architect integrating network solutions and managed ICT services
  • Ensuring ICT solutions proposed by partners are meeting customers' requirements
  • Constantly reviewing customers' network and proactively proposing improvements to enhance network performance and achieving network optimization
  • Providing technical support to account managers on Singtel services
  • Conducting presentations on proposed solutions and new technologies to customers
  • Preparing win/loss analysis for proposals/bids/tenders submitted to facilitate continuous improvement of networks designed
  • Ensuring quality documentation and updates for customers' network configurations and processes
  • Providing support to project managers and partners in WAN project implementations and supporting operations and service managers in post-sales queries
  • Degree in Telecommunications/Electrical/Electronics/Computer Science or equivalent with experience from technology related industry
  • CCNA certification required
  • Knowledge of telecommunications related technologies and services such as wireless technology; 3G, wireless, VOIP, ISDN, IP, Internet, networking equipment, video transmission and etc
  • Ability to work independently and communicate effectively with customers, peers and colleagues
  • Possess good customer handling and presentation skills
  • CCNP/CCIP certification would be an advantage
  • ITIL certification as well as experience in IT such as messaging and collaboration, security, servers, backup solutions will be advantageous
138

Senior Industry Solutions Manager Resume Examples & Samples

  • 10+ years Industry domain expertise and expertise working in Business roles at a company in the target industry (e.g. a Bank)
  • Significant (10+ years) Industry solution experience (i.e. as a business solution consultant in delivery and/or sales roles)
  • Technical expertise relevant to the industry
  • Industry specialized sales or consulting position within an IT Consulting or Services company and/or solution sales or consulting position in a competing or partner company
  • Education: MS degree, MBA + MS degree in target industry +
  • 8 years working closely with Engineering, Services and selected partners to develop front-office, customer engagement and AI/analytics solutions for Banking & Capital Markets industry
  • 8+ years with the banking and capital markets Industry solution experience (i.e. as a business solution consultant in delivery and/or sales roles)
139

Solutions Manager Resume Examples & Samples

  • Display knowledge of market position and trends for solutions and services
  • Display knowledge of business strategic process
  • Display an assertive approach
  • Apply negotiation skills and knowledge of the industry, technologies and solutions to contribute to business sustainability
  • Good client relationship management and stakeholder engagement skills
  • Possess excellent communication skills (both verbally and written) and employ these skills to interact and engage with a variety of stakeholders internally and externally
  • Display good persuasion, negotiation and influence ability
  • Display good project management skills and able to engage in difficult situations
  • Display a unique blend of business and technical savvy and able to articulate the business needs and requirements
  • Sound decision making ability and can present technical information in a manner that is understood by non-technical audiences
140

Senior Solutions Manager Resume Examples & Samples

  • Ability to communicate with others, including customers, in a clear, understandable and professional manner on the phone, via email and in person; and the demonstrated use of good written (i.e. good grammar/spelling) and verbal communication skills
  • Self-direction
  • Proficiency in time management
  • Delivers superior customer service while diagnosing and resolving client application, data and connectivity issues in accordance with the internal policies, providing clear and concise documentation
  • Organizes, investigates, and resolves assigned work in a timely and effective manner
  • Assists with software testing releases as required
  • Supports application functionality and remains current on release updates and product knowledge
  • Applies high level problem solving abilities to assist in the resolutions of complex client issues
  • Mentors other Solutions Managers
  • Bachelor’s Degree or equivalent, relevant work experience
  • Comprehensive understanding of hospital revenue cycle preferred
  • SalesForce experience preferred
141

Workplace Solutions Manager Resume Examples & Samples

  • Educate on our benefits around workplace coffee, and work with marketing, R&D, and the local team to present category trends, provide competitive comparisons, and teach how to use effectively to attendees of the Drinks School
  • Collaborate and train our sales associates, distributor partners, and select end-customers
  • Support in IFM strategy with select activation support 10%
  • Manage and evolve (digitize) Drinks Academy for maximum effectiveness with stakeholders 40%
  • Compile and deliver our Ethos and workplace Vitality story as selling solutions according to stakeholder audience 20%
  • Coordinate with marketing team and approved agencies any enterprise requirements for workplace café and strategic events activation.10%
  • Engage broader Mars Drinks associates in understanding our solutions offering and positioning especially for the sales team 10%
  • Develop as the go to in-house expert for custom and strategic discussion with clients and activation of our Mars Drinks Value proposition 10%
  • Work with broader marketing and sales teams to embed across channels and communications vehicles (digital) our value proposition
  • Develop with broader team an opportunity to bring coffee expertise with science and thought leadership expertise for strategic meetings
  • Identify and execute the strategic learning needs to build coffee knowledge for MDNA Sales associates and distributor partners
  • In collaboration with R&D, cultivate relationships within key industry organizations such as NAMA, SCAA, coffee/tea guilds, competition venues and origin partners to build MDNA coffee credentials and co-develop incentive programs (i.e. origin/roasting, etc to applicable
  • Business acumen/Perspective
  • Written and Oral Communications
142

Payments Solutions Manager Resume Examples & Samples

  • Deeply understand current payments and risk capabilities and gaps
  • Understand market leading payment and risk solutions and trends to inform strategy and potential opportunities for optimization
  • Develop requirements needed to execute on strategic vision
  • Inform platform and process improvements, leveraging internal and external technologies
  • Work cross functionally through planning, execution, performance analysis, and ongoing optimization of our payments and risk capabilities
143

Solutions Manager Resume Examples & Samples

  • Lead your team by resolving customer issues and assisting with customer transactions
  • Inspire your team with training and coaching to deliver an exceptional customer experience by managing customer flow & store traffic
  • Identify any selling skill gaps, then create and implement development plans to help the team meet and exceed sales metrics & quota assignments
  • Run store operations – analyze staffing needs, report financial and sales data, manage cash, meet compliance, open trouble tickets with Facilities/Network/IT as needed to ensure store up-time & functionality
  • Monitors inventory by restocking shelves with product, maintains device security & manages cleanliness of the store
  • Manage store merchandising & planogram compliance in accordance with company expectations
  • Complete store opening & closing activities
144

Solutions Manager Resume Examples & Samples

  • Key Account Manager for Lazada (continuous improvement of services)
  • Work cross-functionally within LeL and drive client-service mindset
  • Lead Forecasting & Planning function, focus on accuracy & automation
  • Drive (new) solution design & project management
  • Key contact point for LeL towards brands & key partners
  • Build commercial function within LeL i.e. Sales, KAM in the longer term
  • Proven ability to run a PMO with multi-stakeholders in large organizations
  • Superb commercial acumen with a desire grow the business massively
  • Passion to drive client mind-set across the organization
  • Experience working with/for large consumer brands
  • Strong understanding of customer experience & logistics
145

Solutions Manager, Experimentation Resume Examples & Samples

  • Responsible for planning and execution of Site Optimization campaigns, this will include A/B or MVT tests
  • Manage campaign setup and development effort with internal development team and third party vendors
  • Leverage technical skills to support and troubleshoot site campaign launches
  • Proactively identify problems that arise in projects, outline options, recommend solutions and resolve issues
  • Clarify requirements, process and review Campaign Briefs and validate deliverables
  • Ensures accuracy of Analytics Reporting across the A/B Testing platforms
  • Management communication and status with business stakeholders
  • Manage and expand the use of the A/B Test platform across Desktop and Mobile properties
  • Help drive expansion of existing optimization program with new and innovative processes
  • Focus on prioritizing campaigns that maximize key KPIs such as Conversion Rate, Revenue, Customer Lifetime value and AOV (Average Order Value)
  • 1 years+ experience working with A/B and Multivariate Testing platforms including Adobe Target, Monetate, SiteSpect and Optimizely
  • 1 years+ strong, hands on experience with Javascript, HTML, AJAX and CSS
  • Knowledge of Web Analytics report suites such as Adobe Analytics, Google Analytics and IBM Digital Analytics and apply this to the development, execution, and improvement of action plans
  • 3+ years of experience in one or more of the following areas: product//project program management, UI/UX Architect, Engineer, and other relevant technology roles
  • Experience with optimizing high trafficked web pages for Performance - internet and retail experience strongly a plus
  • Finely tuned attention to detail and organized
146

Solutions Manager Resume Examples & Samples

  • Minimum BA/BS degree required. MBA or Masters in healthcare preferred
  • 10-12 years business experience, with 3 years in a commercial role in healthcare required
  • Understanding of Johnson & Johnson’s strategic principles, growth drivers, cross sector business model and enterprise structure highly preferred
  • Strong understanding of consumer landscape and all J&J device business G&Os on an annual basis and long term roadmap
  • Proven expertise in establishing and maintaining strategic relationships across an organization
  • Proven ability to drive initiatives and results across a highly complex, decentralized organization
  • Demonstrated understanding of market access and reimbursement landscape and strategies related to J&J portfolio specific to Pharm products
  • Product/Service Launch Experience
  • Ability to balance internal business strategy with customer needs
  • Executive Leadership/influence management and persuasive skills (internal & external)
  • Excellent communication, analytical, conflict management, complex project management, people management and development skills
  • Judgment/integrity/Credo-based decision-making
  • Achievement-oriented (internal, constant and self-imposed drive)
  • Cross-functional teamwork/partnering
  • Matrix structure experience
  • Adaptive/responsive (ability to manage complexity while executing quickly)
  • Up to 30% travel required7282170406
147

Demo Solutions Manager Resume Examples & Samples

  • Pre-sales or Product/Solution management experience
  • Strong knowledge of Ariba and legacy SAP Procurement solutions
  • Certification in Ariba and trainings in Procurement are preferred
  • Knowledge of On Premise / Cloud Solutions
  • Knowledge of HANA / SAP UX technologies
  • At least 10 or more years of professional experience At least 5 years of Implementation,
  • Presales, Consulting or development experience in the Business Network solution set
  • Additional Locations :No Selection
148

Ace-lending Solutions Manager Resume Examples & Samples

  • Provide quality solutions on mortgage loan applications submitted by SMA Broker Relationship Managers (BRMs)
  • Manage service expectations
  • Ensure delivery of customer service is in accordance with ScotiaService standards
  • Contribute to the effective management within SMA
149

Senior Solutions Manager Resume Examples & Samples

  • Provide first level management and guidance on employee issues, customer issues, training and development fulfillment, etc
  • Ensure the complete communication and distribution of company information, application of Associate career goals within a project, identification and escalation of employee wellness issues
  • Promote effective two-way communication with the goal of further developing the team “communities.”
  • Minimum bi-weekly touch base (via phone, email or instant messenger) with each individual member of the team to gauge employee wellness, address issues, concerns, etc
  • Foster a culture/environment where Associates work together well, are motivated, and challenged
  • Promote Associate and peer recognition through JDA established tools and processes
  • Enable Associate development through the aid of internal or external e-learning or educational opportunities; track, plan and monitor Associates effectiveness, certifications, and completion of training plan
  • Work with the Project Managers to ensure Associate career goals are met within a project and to develop project team training opportunities
  • Provide general mentorship to Associates and some level of solution mentoring as well
  • Work with the Resource Controller and Practice Director to identify current and future staffing skill needs
  • Manages utilization at the practice level (supply and demand matching)
  • Works with Practice Directors to define and execute on an annual recruitment plan that aligns to the forecast and market demands. Build and execute on-boarding plans for new consultants
  • Consolidate project review feedback and provide a meaningful performance review to each Associate regarding their effectiveness in achieving goals, their development plan and demonstrating competencies
  • Ensures Associates adhere to JDA policies, procedures, methodologies and quality standards
  • Work with the respective Associates to ensure appropriate approval has been obtained prior to incurring non-project related, non-billable expenses and keeping these expenses to a minimum
  • Escalates issues that may have negative financial impact
  • Demonstrates a comprehensive understanding of the Transportation Management best practices
  • Current or prior experience working in a Management role
  • Ability to prepare and deliver presentations for user, management, and executive level audiences
  • Strong verbal, written and interpersonal skills required, with the ability to mentor, coach and train JDA Associates
  • 5-7 years of hands-on experience in a similar role
  • Consulting and implementation experience with JDA TMS solutions preferred; other leading TMS solutions will also be considered
  • Flexible and promotes a teamwork environment
150

IT Solutions Manager Resume Examples & Samples

  • Attention to Details - This skill involves paying attention to all the details of what is communicated, either written, orally, or presented
  • Communication (Written and Verbal) - Effectively expresses messages and ideas in a clear, organized and relevant manner for a variety of audiences
  • Develop Systems and Processes - Identifies and implements effective processes and procedures for accomplishing work
  • Manage Execution - Assigns responsibilities; delegates to and empowers others; removes obstacles; allows for and contributes needed resources; coordinates work efforts when necessary; monitors progress
  • Set the Aim - have a clear line of sight to and positive impact on the strategy; ensures execution plans are aligned with Cummins vision/mission/values, strategic principles and goal trees
  • Think Strategically - Recognizes significant long-term opportunities for success and accompanying risks; considers a broad range of factors and alternatives and their implications for stakeholders; develops effective, profitable approaches aligned with Cummins vision/mission/values and strategic principles
  • Bachelor’s degree in Information Technology, Computer Science or related field is required
  • Commanding knowledge and hands on working experience with SQL and PL/SQL, complex/large database packages, procedures, functions with Oracle Database 11g R2 or higher
  • Experience with analyzing, designing, developing, coding, testing, and implementing changes to Oracle Forms, Oracle Reports, Oracle PL/SQL Tuning, Oracle Workflow procedures and functions
  • Must have knowledge/experience in Oracle 11g and / or 12c Forms Builder
  • Experience in Shell Scripting
  • Experience with Java and Web Services (SOAP/REST) based integrations is highly preferred
  • Must have demonstrated experience with processes such as Quote to Cash, Demand to Build, or Procure to Pay
  • Demonstrated experience in Agile and Waterfall methodologies to manage the end-to-end software development process
151

Service Solutions Manager Resume Examples & Samples

  • Knowledge of E-business concepts and their use in supporting business-to-business commerce (e.g., Internet, procurement, Internet auctions)
  • Knowledge of operations and sales processes
  • Knowledge of the Company's business practices and capabilities
  • Knowledge of computer systems and web-based services
  • Knowledge of customer procurement systems
  • Knowledge of Microsoft Office Suite and web applications
  • Interpersonal skills as an influencer and team player
  • Ability to conduct oral presentations
  • Ability to work effectively with management and evaluate customer needs
  • Ability to promote and sell E-business opportunities to key stakeholders
  • Ability to respond effectively to Requests for Proposals
  • Ability to train and mentor others
152

Solutions Manager Resume Examples & Samples

  • A minimum of five (5) years of experience and recognized expertise in travel management supplier verticals (air, hotel, ground, etc)
  • Experience in management, organizational and/or strategy consulting preferred
  • Working knowledge of the client continuum lifecycle, preferably in the travel industry
  • Exceptional data analysis skills
  • Consultative solutions selling abilities and excellent interpersonal skills with customers
  • Ability to build reporting processes and enhancements
  • Ability to deliver high level findings and presentations
  • LI-NK
153

Senior Solutions Manager Resume Examples & Samples

  • Supporting Sales team to achieve their sales revenue
  • Supervising a team of Solutions Managers in providing high quality pre-sales technical consultation and develop cost effective, resilient, innovative and reliable ICT solutions
  • Providing technical leadership as Solution lead for end-to-end solutions to customers
  • Leading technical discussions and engagements with internal and external stakeholders
  • Driving customizations across cross functional team to meet customer’s needs
  • Managing escalated issues and collaborate with peers to come to decision points on cross-functional issues
  • Ensuring Solutions Managers adhere to internal processes, guidelines and internal OLA
  • Ensuring Solutions Managers maintain high quality network documentation for all proposals and prepare win / loss analysis for proposals / bids / tenders submitted to facilitate continuous improvement of networks designed
  • Training, developing and advancing the skill sets of Solution Managers
  • Bachelor's Degree in Electronics or Electrical/Telecommunications/Computer Science with relevant years of experience in a senior technical position from ICT/Telecommunication industry
  • Possess broad knowledge and understanding of the ICT business and market with in-depth knowledge of SingTel's services especially in enterprise data and voice services
  • Demonstrated customer focus and can handle customer effectively
  • Demonstrated resourcefulness and independence in presales support
  • Demonstrated ability to create innovative and winning solution design
  • Good communications skills in handling all internal and external stakeholders, technical writing skills for RFP/ tender response
  • Experience in FSI Solutioning preferred
  • Technical certifications such as CCNP/CCDP, CISSP, MCSE, CDCP, and any other equivalent certifications
  • Professional certifications like ITILv3
154

Digital Solutions Manager Resume Examples & Samples

  • Earn base salary plus uncapped commissions for six-figure income at quota/plan
  • Two years’ minimum B2B digital marketing sales success, especially success selling a complete digital solution composed of multiple products
  • Familiar with web, advertising, strategic/solutions/customer centric selling; strong understanding of website, digital and traditional marketing
  • Comfort conducting consultative conversations with senior leaders and decision makers around expanding a dealer’s web presence
155

IT Solutions Manager Resume Examples & Samples

  • Serves as an advisor to business, application and IT partners regarding technologies that will meet or exceed the demands of the business. Translates business needs into solutions spanning multiple technology areas, including but not limited to: applications, databases, middleware, and security
  • Establishes Johnstone data transmission and information exchange strategies including: Electronic Data Interchange (EDI) data mapping and validation, Business Intelligence (BI), and Johnstone proprietary data transmissions
  • Schedules and plans development projects, including defining deliverables, resources required, timelines, risk mitigation, task dependencies, and other project considerations. Leverages both internal and external resources to meet deliverable, timeline and budget expectations. Provides regular status updates to stakeholders
  • Manages the development and implementation of solutions utilizing IT software development best practices and change management methodologies. Responsible for quality assurance of program design and development, as well as successful migration of applications to the target environment
  • Ensures information systems integrity for applications that fall within the group’s area of authority, including, but not limited to: SXe (ERP), SCE (WMS), epaCUBE (Pricing), , Enterworks PIM (Product information management system), Logility (Demand Planning), Softshare (EDI platform) SQL Data Warehouse and BI, Sharepoint, and Infor’s ION (integration tool)
  • Provides leadership to the team, including: interviewing, hiring, conducting performance reviews, resource and workload planning, mentoring, providing or scheduling training, forecasting future personnel requirements, etc
  • Ensures business reporting and data needs are being met by defining reporting requirements, identifying reporting solutions, and managing DW (Corp) & EDW (Store BI & Corp) environments, and data reporting tools
  • A Bachelor’s degree and 5 years related experience
  • Ability to partner with business leaders to define business needs and objectives
  • Knowledge of human resource management principles such as recruiting, hiring, orienting, evaluating, training, and coaching employees
  • Ability to take a “big picture” viewpoint in assessing future software projects and business needs
  • Ability to prioritize and manage multiple tasks based on customer and organization needs
  • Ability to exercise Project Management/Project Lead skills on medium-to-large projects: understanding dependencies, establishing timelines and deadlines, action planning to meet deadlines, evaluating current and future positions
  • Knowledge and ability to design, program/code, implement, and maintain systems to create enterprise-wide solutions that achieve goals of performance, scalability, interoperability, portability, reuse, and security
  • Experience managing IT resources and software development methodologies and best practices
  • Ability to provide quality customer service
  • Ability to write detailed technical documentation, including requirements definitions, use cases, storyboard and architecture diagrams
  • Ability to write application specifications documentation and make recommendations to support current and future business needs
  • Ability to communicate technical issues to non-technical users in both one-on-one and group situations
  • Ability to listen and communicate in order to influence others in getting the job done
  • Technical knowledge of .NET, HTML, XHTML, SQL Server, SQL DTS/SSIS, Microsoft Reporting Services, EDI, Visual Basic, VBA, and Visual Studio environment
  • Knowledge of IIS and MS Sharepoint
  • Microsoft Office Components, including but not limited to, VBA and Macro development internal to the applications
156

Facilites / Workplace Solutions Manager Resume Examples & Samples

  • Relationships with business lines (understanding their needs and future growth)
  • Vendor contracts for services, including mechanical, electrical and plumbing, safety, janitorial service and landlord relationships
  • Outsourced facilities staff
  • Facilities operating/capital budget
  • Maintain the professional appearance of the office and conference rooms
  • Safety and security - with direction from the security department, implement security procedure and processes
  • Assist with overall office health and safety
  • Obtain vendor price quotes, prepare purchase orders, review and approve monthly invoices
  • Five to eight years of experience in commercial property management
  • Space planning software
  • Space planning, move coordination and/or workplace solutions experience
  • Advanced knowledge in commercial real estate, project management, building/facility maintenance, and property management
  • Excellent organizational and managerial skills
157

Senior Solutions Manager Resume Examples & Samples

  • Design and lead the identification, specification of business solutions and opportunities and translate them into common capabilities for Dimension Data and client scenarios
  • Create and manage a technology roadmap that articulates the positioning, capabilities and features for enablement of delivery capability and document and manage the formal plan of record
  • Document functional requirements and needs as well as non-functional requirements for the solution and conduct solution design reviews to ensure capacity to provide the solution and the profitability to the business
  • Engage with clients to understand their business strategies and priorities and articulate the scope, business outcomes and targeted roles
  • Plan the project from go-ahead to close-out by engaging, ensuring effective resource utilisation and alignment with the client’s business strategies and priorities
  • Contribute to the development the Service Level Agreements (SLA), evaluate performance and outline investments and process improvements to meet or exceed SLA expectations
  • Co-ordinate client required reviews and facilitate reviews and develop and distribute the information of the program to the relevant executive teams
  • Ensure the testing, installation, deployment and maintenance of the solution at the client site and own and mature the relationship with the clients
  • Effectively manage the team, their resource allocations, assignments, capacity and overall performance
158

Enterprise Solutions Manager Resume Examples & Samples

  • Building a highly competent and engaged team who will drive the tactical sales and service plan to the largest End Users in the assigned region
  • Managing the OPR (performance development and measurement) process to align team objectives with overall organizational objectives and provide effective feedback about performance and professional development
  • Growing the total number of End Users who are loyal to Stanley Black & Decker brands through prospecting, building strong commercial relationships based on mutual benefits, and exceeding End Users expectations
  • Expanding the total number of products purchased by existing End User customers through innovative new and complementary product presentations to key decision makers
  • Communicating the Stanley Black & Decker solution set for End Users seeking safety and productivity
  • Working cross-functionally with the distribution sales, product marketing, and field engineering teams to achieve sales goals
  • Ensuring proper and effective use of SalesForce.com to document work plans, visit logs, and customer master data accuracy
  • Developing aggressive but accurate sales targets and budget expectations and managing company resources to exceed the sales plan within the defined expense allocation
159

Solutions Manager, RAN Resume Examples & Samples

  • Engage and understand customer pains and requirements
  • Identify business opportunities and shape it to sales
  • Product, solution package and present for CT, proposal for customers
  • Value based solution selling
  • Contracting, pre/after sales kick-off
  • Product talk with business line, and business case new feature proposal
  • Solid Radio competence on 2G/3G/4G. Added knowledge on upcoming technologies such as IoT/5G/M2M communications etc is an added benefit, at a 3GPP, IEEE level, including LoRa, Bluetooth, etc
  • Consultative selling skills, Communication & Presentation Skills. Presentation experience to a wide spectrum of audience from technical experts to business owners of Telecom Service providers
  • Customer engagement experience
  • Mobile broadband networks planning and optimization experience is a plus
  • Having at least 3~5 years of experience in Radio Solutions, where having more is a plus
  • Ability to provide Deep Dive on all Radio Specific Functionality to Customer
  • Solid understanding for Nokia RAN Portfolio and Solutions including Small Cells, WiFi, Controllers…etc
  • Market and operator business understanding
  • In depth knowledge of Radio Technology, Features and functionality
  • Experience in tendering and sales function
  • Basic Financial understanding is a plus
  • Value based marketing skills
  • Knowledge on competition is a plus
  • Fluent English and Vietnamese is a must
  • Additional bonus
160

IT Solutions Manager Resume Examples & Samples

  • Actively partner on developing a portfolio roadmap and the planning of future phases
  • Assist with business case when appropriate. Act as an escalation point for technology and business teams to ensure project is completed on-time and within budget, ensuring technology solutions align to architecture and features and functionality is delivered that meets the business needs
  • Partner with the other departments to identify and assess impact of business and/or technical solution, functionality and priority of delivery
  • LI-AR1
  • 5-7 years' experience in technical and business product management or similar related field with specific knowledge of Java, .NET and XML technologies and web technologies
  • A strong understanding of MGI's business lines, specifically from a tactical (operational) perspective
  • Understanding of data communications, various Operating Systems, proxy servers, firewalls, security layers, dial-up and IP technology, network technology
  • Ability to effectively communicate and document technical specifications and procedures for internal and external technical staff, vendor and partners
  • Experience in operational and process development skills (preferred)
  • Ability to work in a culturally diverse and changing environment
  • Bilingual skills, may be required depending on the area of focus
  • Ability to present to groups including sales and project teams
  • Experience with managing and interacting with all levels within the organization
  • Experience managing or working on technology projects or working with systems
161

Solutions Manager Resume Examples & Samples

  • 5+ years of solution development experience
  • Excellent oral and written communication skills, and an ability to understand customer needs
  • Aptitude with API design and data translation
  • Exposure to technologies such as REST and JSON
  • Aptitude with writing skeleton code in a programming language of choice
  • Experience working in a fast-moving consumer business
162

Inside Digital Solutions Manager Resume Examples & Samples

  • Develop and maintain customer relationships with established and new dealerships by working with Account Managers to meet/exceed monthly sales goals in your territory
  • Utilize your excellent communication skills by selling to customers via the phone from your home office
  • Position will require 10% travel to the field with 90% of your time spent working from your home office
  • Use Microsoft CRM daily to record sales calls, perform lead follow-up after sales presentations, generate monthly sales forecasts, etc
  • Expertise in digital marketing solutions within the automotive industry
  • Ability to work from a home office location
  • Experience closing sales to automotive dealerships via the phone
  • Familiar with the web, advertising, strategic/solutions/customer centric selling; strong understanding of website, digital and traditional marketing
  • Skills in presenting an integrated digital product set that allows the sales department or service department to offer multiple solutions to grow their business
  • Confidence from a strong digital marketing foundation that supports a consultative style in recommending powerful marketing solutions to help dealerships achieve their revenue and sales goals
  • Microsoft Office skills are required (Word, Excel, PowerPoint)
163

Solutions Manager Resume Examples & Samples

  • 2+ years of experience supporting customers as it pertains to telecommunications products and services
  • Experience supporting a sales team and/or sales support team in the area of Telecommunications solutions to include facilitation of proposals, product offering, agreements, contract review and support, and managing customer priorities with company initiative
  • Intermediate proficiency with internal Service Assurance and Billing processes and systems
  • Working knowledge and application of CenturyLink (or Industry) network and strategic product set
  • Strong interpersonal, communication, customer service, account relationship, time management, organizational and negotiating skills
  • Ability to work independently as well as in a team environment with others across different disciplines, functions and organizations and driving expedient resolution of customer issues
  • Ability to develop long-term business relationships with key decision makers within organizations
  • Ability to work closely with the customer and effectively negotiate directly with the customer and negotiate internally on their behalf
  • The ability to travel to customer sites
  • Proficiency with MS Office (Excel, PowerPoint, Word)
164

Solutions Manager QLD Resume Examples & Samples

  • Developing a business plan and strategy for the market that ensures attainment of company sales goals and profitability
  • Presenting and working with Consultants/Specifiers to assist ABB products to be specified on projects
  • Developing action plans to penetrate new markets and customers
  • Preparing action plans to effectively identify sales leads and prospects by effectively utilizing the pipeline and a CRM Database
  • Establishing a customer intimate relationship with senior management and decision makers at important client and/or project opportunities to ensure high levels of client satisfaction
  • Maintaining Customer database through salesforce.com and guide marketing and operations department to update the same into SAP system
165

Solutions Manager, Experimentation Resume Examples & Samples

  • Responsible for overseeing implementation and execution of Site Optimization campaigns
  • Build prototypes and define development standards for A/B Test and Personalization campaigns
  • Effectively partner cross functionally to design, problem-solve and deliver solutions
  • Proactively identify problems that arise in projects, outline options and recommend solutions
  • Business User Support and troubleshoot site campaigns
  • Manage communication and status with business stakeholders
  • Consistently demonstrates regular, dependable attendance & punctuality
  • 3+ years of experience in one or more of the following areas: product/project management, UI/UX , and other relevant technology roles
  • Analytics and Critical Problem Solving Skills
  • Solution design and capability (Authority)
  • Clarity requirements and moving forward with test (participate)
  • Turning campaigns on and off for business reasons (participate)
  • Process Management and improvements (participate)
  • Strong leadership profile and excellent negotiation skills
  • Technical proclivity to learn new systems / technology
166

Overland IS Projects & Solutions Manager Resume Examples & Samples

  • Leading a team of IS Project Managers / Subject Matter Experts
  • Monitoring and controlling a portfolio of national and international Overland IS Projects
  • Leading and executing national and international Overland IS Projects
  • Understanding business requirements and creating / communicating IS solution concepts
  • Coordinating projects, developments and implementations with IT
  • Maintaining a close relationship with the Overland BU, in particular, Germany
  • Maintaining a close view on the German IT landscape and acting where necessary to ensure business continuity
  • Managing the relationship with the German “Anwenderausschuss Landverkehr” and the testing approach for L-wiS
  • Professional education within Logistics / Freight Forwarding
  • Experience of IT Projects with a focus on the Overland Business Unit
  • Knowledge of the different systems in use by KN Overland, primarily, but not limited to, L-wiS, KN Road and surrounding systems
  • Experience of managing a team of subject matter experts
  • Project Management, Software Implementation and Leadership Experience
  • Preferably strong German language skills
  • Must be willing to travel if needed
167

Services Solutions Manager Resume Examples & Samples

  • Electronic or telecommunications engineer or similar
  • At least 5 year of experience in pre-sales & tendering in telecomm industry
  • Spanish, Portuguese and English fluency - written and spoken - required
  • Ability to work with several virtual teams in parallel
  • Ability to work under pressure in a very dynamic work environment
168

IT Solutions Manager Resume Examples & Samples

  • Significant pre-sales work, including the architecting /designing of complex and large IT infrastructure Managed Services/Outsourcing solutions
  • Experience of sales processes including bidding, deal structures, negotiations presentations and closures
  • Ability to build relationships and communicate effectively at senior / board levels
  • Ability to influence the sales team and customer through sound and well structured thought processes supported where necessary with articulate and concise written work
  • Ability to articulate CC value propositions against customer issues in support of sales process
  • Ability to articulate CC offerings from a service solution and commercial perspective
  • Understanding of contracts and service contract structures for clients and external partners
  • An understanding of end-to-end infrastructure managed services, ideally with a shared services component
169

Performance Solutions Manager Resume Examples & Samples

  • Lead or support various process improvement initiatives and other special projects designed to improve business effectiveness
  • Schedule and/or participate in all meetings and conference calls related to each project
  • Construct data analysis to support decision making and recommendations
  • Serve as a process and/or product subject matter expert as necessary
  • Identify best practices in the customer experience and in operation efficiency from both in and out of the industry, be able to apply these ideas and concepts to our organization, develop plans and facilitate implementation of those best practices
  • Serve as a liaison and/or escalation point between the account, region, or division and the project team
  • Facilitate effective communication as required for successful project completion Monitor and track the status of each initiative, engage appropriate local resources, and escalate as needed to ensure initiative success
  • Manage client recovery efforts by understanding the requirements, gaps, and pulling in the necessary people to resolve the issues quickly and to the customers’ expectations
  • Responsible for ad-hoc projects as required
170

Bids & Solutions Manager Resume Examples & Samples

  • Strong comprehension and lateral thinking skills
  • Ability to communicate and influence at multiple levels within own organisation and within the customer and target market community
  • Open, transparent, able to respond positively to issues, actively seek solutions as necessary
  • Strong interpersonal communication ability, with a knack for reading the situation and what has not been said, in-depth understanding of soft skills
  • Good organisational, planning and estimation skills with the ability to multi task and monitor the activities of others
  • Can react quickly and confidently to urgent situations
  • Superlative time management / prioritisation skills
  • Strong written English language skills
  • Strong commercial understanding
  • Advanced MS Office skills; proficient understanding of templates, macros and styles
171

Solutions Manager Resume Examples & Samples

  • Project Management Experience in IT Infrastructure Management for at least 2 years of experience
  • Three to seven years of relevant project management experience in a Technology/IT environment running projects in a complex, multi-site environment with cross functional teams
  • Practical knowledge of both agile and non-agile project methodologies
  • Practical experience working directly with business/IT leadership to set direction and drive project execution
172

Solutions Manager Resume Examples & Samples

  • Provide strong leadership, guidance, coaching, support, and human resource management to a team of high-performing Solution Consultants and Business Analysts
  • Develop, implement, and continuously improve team policies and guidelines and provide oversight ensuring projects are designed to meet customer, partner, and internal business requirements
  • Work closely with Business Development and Client Services to co-ordinate pre-sales engagements including tender response, product demonstration and service overview, and solution design
  • Help all departments of the company develop people, process, and knowledge across emerging solutions, working on new offerings from inception through implementation and enablement into core operations
  • Work with the US Leadership Team, Global Head of Product, and Solutions teams around the world to set the direction of our products to meet market needs and provide valuable client solutions. Ensure the voice of the United States is represented in global product strategies and roadmaps
  • A strong track record of applying solutions that meet customers’ needs
  • The ability to make complex issues easy to understand and the ability to articulate the benefits of our solutions
  • Demonstrated success building strong relationships with a range of different stakeholders with varying degrees of experience, capability, and seniority
  • Demonstrated ability to plan, manage, and provide strategic direction and leadership for large and complex projects
  • Evidence of creating and executing digital strategies
  • A strong technical understanding of business process automation and digitization solutions
  • Financial, presentation, and written capability to contribute to pricing and sales proposals
  • Manage for high performance through goal setting and team management, providing leadership and mentoring
  • Minimum of 10 years of progressive solution design and consulting experience, at least 3 years of which are in a management capacity
173

Domain Expert Solutions Manager Resume Examples & Samples

  • Contribute to increasing the maturity of the Solution Architecture practice and technical business analysis techniques to ensure solution architecture is quality controlled and are aligned with the ticketing strategy and roadmap
  • Develop and champion practice architecture templates and processes to better support the inclusion of architecture viewpoints into design phases of the delivery
  • Provide technical insights and knowledge of the market as an input into the Ticketing strategy and roadmap
  • Design implementable solutions for development and upgrade projects investigating the impact to ensure there is an appropriate design across the ticketing environment
  • Provide Architectural governance and guidance to the portfolio planning & prioritisation processes (including dependencies)
  • Develop supply and demand management to be able to resource programs and projects as the need arises
  • Ensure an optimal utilisation of available architecture resources across numerous concurrent programs and projects to satisfy client requirements by planning, leading and controlling resources management of the team
  • Monitor and undertake regular reporting on progress of business analysis and solution architecture tasks within projects
  • Ensure that all architecture deliverables are of a high quality and consistent with architecture practices, frameworks and business objectives and will collaborate with Operational Technology
  • Review the development of high level designs and solution architectures scoped by suppliers to ensure alignment to architecture standards and that the cross-domain elements are addressed, and to avoid development of solutions with a narrow focus
  • Provide input into testing of the feasibility of new ideas and solutions, prior to moving to concept phase
  • Contribute in the development of business cases for proposed solutions enhancement
  • Define and document solution architectures that meet business requirements and align to operating models, and project objectives
  • Ensure the overall integrity of the Enterprise Business Architecture for ticketing including the timely and effective issue and risk management, or escalation, of potential roadblocks that may impact the Domain Expert Solutions Manager (Solution Architecture Practice Manager) implementation issues
174

Digital Solutions Manager Resume Examples & Samples

  • Develop an aggressive sales plan within a defined market
  • Prospect for new business and build a full pipeline of digital sales prospects
  • Conduct cold calls each week to solicit new relationships for CDK
  • Follow up on all leads to close sales
  • Develop market intelligence and knowledge of competition, options, and industry trends; understand competitors’ strengths and demonstrate ROI
  • Report, forecast, and meet/exceed revenue goals
  • Maintain accurate CRM system data
  • 3-5 years of outside sales experience in either digital solutions, websites, advertising, or B2B with an emphasis on new business development
  • Automotive sales experience or Auto Retail e-commerce experience a strong plus
  • Ability to communicate and influence decision makers
  • Understanding of digital media landscape: SEO/SEM/Digital Advertising
  • Ability to travel overnight periodically is required
  • Challenger mindset
  • Overachiever with growth mindset
  • Influential, relationship builder
  • Patience and perseverance; endurance for a long-cycle selling
  • Initiative and self-starter
175

Reseller Solutions Manager, China Resume Examples & Samples

  • In partnership with Client Partner (à Reseller Partner), identify, create, and implement marketing solutions grounded on achieving business goals for our channel partners (resellers and agencies)
  • Serve as external product consultant educating clients and channel partners on product solutions and driving product adoption
  • Reseller Management
  • Manage the channel partners (e.g. resellers, media agencies, marketing partners, etc.) and drive their business growth together with the Reseller Partner Work and collaborate with diverse group of internal cross functional teams (XFN)
  • Project Management and Operational excellence
  • Oversee the project roll-out for enhancing overall reseller business efficiency
  • Managing complex work streams with internal cross-functional partners and product teams
  • Effective and creative problem solving and decision-making skills
  • High intellectual curiosity and hunger to learn in an ambiguous environment
176

Solutions Manager Resume Examples & Samples

  • Be the point of control for the whole program
  • Align, coordinate and manage all resources of the program
  • Ensure the milestones and targets set for the program are met
  • Assess program performance
  • Lead and evaluate the staff
  • Coordinate all cross-project activities
  • Resolve project's higher scope issues
177

Senior IT Solutions Manager Resume Examples & Samples

  • Assists business in definition of solution to meet objective and align to corporate strategy
  • Negotiates technical and non-technical solutions that meet business needs and conform to the technical architecture
  • Evaluate and make recommendations to improve organizational effectiveness and reduce cost
  • Ensure that relevant business metrics are incorporated into the solution developed. Actively and creatively analyze business processes to identify business & solution requirement gaps, process inconsistencies and inefficiencies and opportunities for improvement
  • Identifies documents and recommends various alternative approaches and recommends solutions based on company’s strategic direction and effectively sells these recommendations for specific area of responsibility. Identifies and drives resolution of the root cause of underlying business problems, and business and/or technical solution
  • Become a subject matter expert in the assigned areas of Compliance and Legal. Evaluate other MGI initiatives occurring to determine synergies or dependencies that should be considered
  • Oversee project/portfolio communications by effectively and consistently distributing the appropriate level of detail across multiple departments including but not limited to technology, business/organizational areas, executive team and PMO
  • Establish and maintain strong partnerships with business partners, external technology partners, company management, and other key departments
  • Evaluate, establish and manage external partner relationships including RFP processes, engagement activities and SLA definition
  • 7+ years' experience in technical and business product management or similar related field
  • Strong working understanding of file layout structures (TXT, CVS, Flat), encryption and network communications protocol standards
  • Strong knowledge of partner operations and systems and financial transaction knowledge
  • Past project management expertise, with ability to work with cross-functional teams and lead when necessary
  • Ability to work well independently and in a team environment
  • Demonstrated organizational and analytical skills
178

Payments Solutions Manager Resume Examples & Samples

  • Deeply understand current payments capabilities, use cases and friction points
  • Understand market landscape and trends to inform strategy and potential opportunities for optimization
  • Develop market requirements to enable strategic goals
  • Work cross functionally through planning, execution, performance analysis, and ongoing optimization of our payments capabilities
  • BS required, MBA preferred
  • 7+ years in ecommerce payments, preferably with global experience
  • 5+ years in product management, program management, and/or go-to-market roles
  • Strong business acumen and technical aptitude – ability to deep dive
179

National Enterprise Solutions Manager Resume Examples & Samples

  • Business development of new B-to-B revenue opportunities for all MHE's digital platforms: Connect, Connect 2.0, SIMnet, Aleks, Busuu, Learning Science Platform, IPM, etc. And completes 8 - 10 consultations per week. This pipeline is managed via SF CRM tools
  • Researches, identifies and engages with targeted C-level decision makers and institutional administrators (i.e. VP, L&D, CTO, CIO, Administration, etc.). Develop a good understanding of region in order to be aware of variables such as changing economic conditions, educational trends, populations changes, etc. that may impact sales
  • Works with prospective clients & 3rd party partners to address institutional level sales opportunities. Establishes and maintains competitive intelligence on evolving institutional licensing activity and institutional pay models
  • Demonstrates proficient use of all MHE digital platforms and middleware integrations. Conducts in-person presentations or online conferencing product demonstrations
  • Engages clients in a consultative manner by asking thought-provoking questions, identifying meaningful needs and problems that help story tell MHE’s value proposition, and leverage ability to articulate a clear and concise ROI value statement
  • Gains client commitments by successfully negotiating letters of intent (SMART objectives.). Defines metrics that will be measured & terms on how they will be analyzed. Successful performance pilot agreements bind stakeholders together & commercially scale into next steps. Closes several performance pilot agreements per year
  • Builds satisfied, loyal and referenceable customers. Leverages these clients to write case studies, publish research, and drive events. Large amount of new client leads must be generated as a result of successful implementations with existing ones
  • Manages the private sector sales representatives. NESM coaches to desired selling behaviors and leads this sales team, as well the NESM manages the sales support function headcount which has a dotted line into NESM
  • Work with all LSC’s to assist them in obtaining a complete understanding of enterprise sales and digital options MHE has to offer. Train LSC’s to level where they are comfortable demonstrating all digital platform solutions (in field and at NSM’s)
  • Lead any RFP type adoptions, working with both RSM and ILSS to determine customer needs and priorities in order to accurately address these during the RFP process
  • COMPLEXITY/DIMENSIONS (Size and scope, budget responsibility, revenue, headcount, etc)
  • 5 or more years of sales experience
  • Experience selling SAAS and PAAS
  • Marketing strategy knowledge
  • Strong communication and presentation/solution-selling skills
  • Strong knowledge of SFDC, Microsoft Office (Word, Excel, Access, Outlook, PowerPoint)
  • Goal setting traits
  • To be a fast learner
  • A multi-faceted approach
  • Digital platforms experience
  • Sales experience in Learning Sciences or Technology industry
  • An MBA