Propositions Manager Resume Samples

The Guide To Resume Tailoring

Guide the recruiter to the conclusion that you are the best candidate for the propositions manager job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies

Tailor your resume & cover letter with wording that best fits for each job you apply

Resume Builder

Create a Resume in Minutes with Professional Resume Templates

CHOOSE THE BEST TEMPLATE - Choose from 15 Leading Templates. No need to think about design details.

USE PRE-WRITTEN BULLET POINTS - Select from thousands of pre-written bullet points.

SAVE YOUR DOCUMENTS IN PDF FILES - Instantly download in PDF format or share a custom link.

Create a Resume in Minutes

E Bartell

Emerson

Bartell

231 Gusikowski Cliff

Boston

+1 (555) 935 8721

231 Gusikowski Cliff

Boston

Phone

p +1 (555) 935 8721

Experience Experience

Dallas, TX

Propositions Manager

Dallas, TX

Schultz, Dach and Yundt

Dallas, TX

Propositions Manager

Liaising with and influencing key partners to ensure coherent commercial and marketing plans are in place to support the achievement of the company and customer goals (advocacy, adoption, income)
Actively managing partners and establish a lasting relationship with them by collaborating with key functions internally e.g. legal to build relationships and ensure risks are monitored
Responsibility for the development of clearly defined commercial business cases to ensure the proposition roadmap is realistic and fits with the wider strategy
Liaise with relevant stakeholders (e.g. Props delivery, Pricing, Sales, Marketing, Digital, Field & Customer operations, Legal, Finance and MI) to ensure timely and quality roadmap delivery
Managing propositions from inception through to delivery, where they will then be managed by the in-life team once launched
Manage each stage of the propositions process ensuring it is sufficiently completed by the Proposition Development Executives, with relevant sign offs and documentation and meets key delivery dates
Obtain buy in and support from the business and key stakeholders working cross functionally (Marketing, Claims, CCO, Digital, Compliance, Category, UW, Pricing, Legal)

Philadelphia, PA

Service & VAS Propositions Manager

Philadelphia, PA

Padberg and Sons

Philadelphia, PA

Service & VAS Propositions Manager

Responsible for tracking the success of propositions, taking feedback and using this to improve future propositions
Responsible for developing the go to market approach for Service and VAS propositions in collaboration with stakeholder teams
Responsible for managing existing VAS and Service propositions through their lifecycle to maximise value and competitiveness
Develop and execute an On-Demand Services propositions roadmap that delivers the strategic objectives of the business
Playing a supportive role in the definition, design and development of new business models and information based propositions, owning the roadmap to delivery
Building close working relationships with the in-life business areas to ensure continuity between BAU activity and future propositions
Leading key work streams and initiatives (e.g. customer research / customer communications / colleague engagement)

present

Los Angeles, CA

Senior Propositions Manager

Los Angeles, CA

Krajcik LLC

present

Los Angeles, CA

Senior Propositions Manager

present

Working as a top performing Senior Proposition Manager, on track to be at Director level in the near future and
Own and lead the proposition development process from definition, development and delivery. Launch the proposition and manage the proposition in-life
Work with the product manager and other stakeholders
Own relationship with insight, marketing, digital teams to develop and drive a joined up commercial, digital and marketing strategy based on customer insight
Working with the EE commercial team to align future roadmaps
Managing the day-to-day operational aspects of the workstream, including any direct reports
Developing clearly defined commercial business cases to ensure the proposition roadmap is realistic and fits with the wider strategy

Education Education

Bachelor’s Degree in Management

Liberty University

Bachelor’s Degree in Management

Skills Skills

Highly driven, self-led and autonomous individual, with the resilience to pursue business change and ability to challenge decisions with rational argument
Strategic capability as well as attention to detail
Ability to deliver through others. Lead, influence, develop, drive and motivate propositions at both a tactical and strategic level
Able to model new propositions in terms of discounted cash flow and NPV analysis
The extensive ability to structure data and problems to drive solutions and solve business problems
A detailed understanding of customer journeys and customer experience – understanding of the levers to build propositions that are delivered digitally
Strong relationship management skills with both internal and external stakeholders including customer relationship management
A strong product / proposition delivery track record along with development and delivery of innovative propositions
Ability to translate technical features into business value drivers and articulate positioning and value messages
Ability to combine multiple sources of information in order to produce compelling and concise business information

Create a Resume in Minutes

15 Propositions Manager resume templates

Read our complete resume writing guides

Senior Propositions Manager Resume Examples & Samples

Commercial analysis – advanced
Personal impact – advanced
Communication – expert
Drive commercial success – advanced
Drive service excellence – advanced
Innovation and entrepreneurship – expert
Product management – high
Strategy generation – advanced
Controlling risk – high
Professional qualifications such as an MBA, CIM Marketing Diploma
Experience of driving delivery in either new product development, digital proposition innovation
Proven track record of working as part of a delivery team on large projects in a large organisation
Previous experience working in telecoms, financial services or large data led organisations desirable
Previous product management experience including P&L ownership, new product development and driving delivery

Senior Propositions Manager Resume Examples & Samples

Own and lead the proposition development process from definition, development and delivery. Launch the proposition and manage the proposition in-life
Work with the product manager and other stakeholders
Own market insight into customer value drivers, propensity to buy triggers, customer needs
Own competitive analysis for named proposition - how we compare, SWOT, gap analysis and mobilise response to market threat from competition
Understand margin contribution and our ability to grow or maximise EBITDA
All island corporate proposition responsibility
Articulate the product/proposition capability and roadmap for each of the customer segments. Ensure a consistent set of product and proposition messages to major account customers and have the appropriate presentation and other collateral to support this
Understand the competitive environment in IT and network technology for evolving trends for new proposition opportunities or impacts on existing propositions in market. Also examine markets where the proposition life cycles are normally in advance of those initiated or required in Ireland
Articulate the marketing challenges for any given proposition, and work with the broader marketing team to formulate a go-to-market plan, that includes market priming, sales enablement, partner co-marketing and lead generation campaigns that will build market awareness and preference for propositions and generate sales pipeline
Deliver the messaging in segment communication, proposition positioning and GTM channel engagement
Participation in major bids pipeline build activity, customer engagements, proposition creation, proposal responses, bid approval and business case. Support bid team in activities to win major bids
Write and publish collateral on internal and external sites
Drive through Sales enablement for proposition - define and delivery
Social media champion for proposition
In-depth knowledge of a number of the following technologies: business network services, Unified Communications and collaboration and XaaS/Cloud
Knowledge and expertise of customers typical legacy communications and IT environments
Understanding of how transformational network services, IT & Converged, and business applications projects are delivered
Experience of high value major wins customer engagement and all elements of winning proposal creation
Experience of customer engagement at senior levels including board / exec level commercial proposal presentations
Degree qualification

Senior Propositions Manager Resume Examples & Samples

Demonstrable experience leading proposition management & development within a blue chip environment
Proven ability to identify and define pricing and proposition solutions to address consumer needs in competitive conditions
Experienced in defining necessary competitor analysis to identify areas of weakness/opportunity for communication products and able to drive strategic change on the back of it
Numerically savvy; able to understand financial & commercial indicators
Able to glean actionable insight from data
Tireless and result driven mentality, able to continually critique and optimise performance
Entrepreneurial spirit; ambitious, self-starter who is able to effectively navigate an ambiguous environment where plans/projects change at short notice
Comfortable operating at a senior level often in a pressured trading focused environment

Client Propositions Manager Resume Examples & Samples

Customer Value Management team
Greenwich surveys have suggested that AMG’s investment communications are poorly perceived and that there is a need to improve the quality of investment marketing and investment communications delivery to key clients
There is a requirement to establish efficient processes to support the delivery of customer and client marketing (e.g. compliance)
Minimum of seven years proven and progressive marketing / communications experience or equivalent
Bachelor degree in marketing, business, related field or equivalent experience
Strong technical marketing knowledge including principles and practices of effective communications, evaluation, production, and agency processes
Strong sense of corporate and business objectives

Senior Propositions Manager Resume Examples & Samples

Lead the commercial propositions team develop to deliver growth ambitions, including
Delivered proposition roadmaps relating to solutions Defined/ delivered compelling tactical propositions
Managed products/ services propositions to meet varied customer requirements
Managed Director level stakeholders
Managed balance of internal team and supporting team relations
Demonstrated ability to exert influence to ensure vision is delivered

Senior Propositions Manager Resume Examples & Samples

Proposition strategy: To develop and execute the Propositions Strategy for a particular corporate market solution set, in conjunction with the wider commercial, sales, operational and product teams
Insight: Direct customer insight & competitive intelligence teams to conduct research in support of proposition definition and GTM testing
Innovation: Seek out demand and supply side opportunities to be creative, different and market leading
Commercial strategy and pricing: Deliver the Commercial Strategies/Goals and subsequent price positioning for the proposition. Develop tactical offers to boost proposition uptake and ultimately profit for BT. Own the P&L for specific proposition lines
Proposition development: To lead the development of differentiated propositions that support growth and transition of the products and services our customers take to next generation technology, so that we build market share. Own the proposition roadmap execution for a particular proposition
Customer experience: Define and own the end to end Customer Experience
Proposition go to market and channel enablement: Lead cross functional teams to deliver against the proposition Go-To-Market plan, including channel training and market communications. Articulate clear positioning and value messaging into comms and training teams
Planning: Key Contributor to Corporate Strategy and Annual Planning
Ability to deliver through others. Lead, influence, develop, drive and motivate propositions at both a tactical and strategic level
Ability to assess, define and translate market needs into impactful action. Ability to translate insight into actionable GTM activities
Strong technical appreciation and understanding to track relevant technology developments and assess new proposition opportunities
Skilled across the entire process of creating, delivering and driving into the midmarket direct sales channel, sets of differentiated, scalable and repeatable corporate mid-market voice propositions, that wrap together commercials, complex technology and implementation/in-life service in a compelling and clear value proposition
Skilled in the development and execution of effective new voice proposition go to market strategies for the corporate mid-market, being able to articulate positioning and key compelling messaging for new propositions, and understanding how to drive and support transactional field and high touch direct sales channels
P&L management, commercial strategy development and business case modelling to deliver voice product margin and volume targets
Skilled in the development of insight, market needs analysis, demand assessment, and translation of needs into a commercially viable, differentiated voice proposition with a clear articulation of how it drives value for a corporate mid-market customer
Ability to assess value and business impact of new corporate mid-market voice related ICT technology, being able to comprehend key features and translate them into customer benefit and business value drivers and identify opportunities for differentiation
LI-SB

Senior Propositions Manager Resume Examples & Samples

Skilled across the entire process of creating, delivering and driving into the midmarket direct sales channel, sets of differentiated, scalable and repeatable corporate mid-market data, and/or security propositions, that wrap together commercials, complex technology and implementation/in-life service in a compelling and clear value proposition
Skilled in the development and execution of effective new data, and/or security proposition go to market strategies for the corporate mid-market, being able to articulate positioning and key compelling messaging for new propositions, and understanding how to drive and support transactional field and high touch direct sales channels
P&L management, commercial strategy development and business case modelling to deliver data, and/or security product margin and volume targets
Skilled in the development of insight, market needs analysis, demand assessment, and translation of needs into a commercially viable, differentiated data, and/or security proposition with a clear articulation of how it drives value for a corporate mid-market customer
Ability to assess value and business impact of new corporate mid-market data, and/or security related ICT technology, being able to comprehend key features and translate them into customer benefit and business value drivers and identify opportunities for differentiation
LI-JA

Senior SME Propositions Manager Resume Examples & Samples

Responsible for Voice related propositions and services in the SME channel: traditional calls and lines, switch and IP, traditional voice to IP, contact centre and collaboration tools
Responsible for supporting the voice proposition strategy for the voice portfolio
Responsible for managing existing Voice propositions through lifecycle to maximise value and competitiveness
Responsible for creating new propositions aligned to SME strategy that are competitively positioned and optimise growth opportunities across volume and value
Responsible for continuous development, management and launch of the products and propositions roadmap to market
Accountable for optimising proposition revenue/margin performance
Responsible for embracing new technologies, platforms and products delivered by other functions and turning them into marketable propositions within the small business strategy
Responsible for keeping in step with customer requirements and market developments through regular evaluation and, where required, repositioning of propositions to best meet their needs
Owns Go To Market strategy
Pricing of the core tariffs along with out of bundle pricing
3-5 years experience in a relevant Senior Propositions role, with a track record of commercial achievement
Demonstrable communication, interpersonal and relationship management skills to Director level
Demonstrable leadership and influencing skills at a senior level
Expertise in proposition development expertise including pricing/tariffing
Expertise in go-to-market strategies for acquisition-led propositions
Uses competitor and market insight to shape commercial propositions, define strategy and impactful sales campaigns in order to win in the sectors
Understands external environment (political, economic and social) and the opportunities and impact this presents to the Trading Units

Senior Propositions Manager Resume Examples & Samples

Working with the EE commercial team to align future roadmaps
Strategic propositions
Short term / tactical propositions
Business development opportunities
#LI-TM1

Propositions Manager Resume Examples & Samples

Market requirements: To anticipate, identify and react to customer requirements, translating them into action plans and continual improvement programmes and new proposition. Articulating and sponsoring clear market requirements to product development, operational and service teams. Acting as the voice of the corporate customer, ensuring developments meet the needs of this segment – requires time spent with our customers
Solution building: Look for ways to creatively combine repeatable and scalable product and service building blocks with innovative commercial wraps to create superior value adding and highly differentiated end to end business solutions
Business casing: Accountable for proposition business cases and Go-To-Market objectives
Cross team: Support the wider propositions team in helping continuously improve process and practice to become the best propositions team in the UK industry
Ability to translate technical features into business value drivers and articulate positioning and value messages
Able to model new propositions in terms of discounted cash flow and NPV analysis
Skilled across the entire process of creating, delivering and driving into the midmarket direct sales channel, sets of differentiated, scalable and repeatable corporate mid-market mobile data propositions, that wrap together commercials, complex technology and implementation/in-life service in a compelling and clear value proposition
Skilled in the development and execution of effective new mobile data proposition go to market strategies for the corporate mid-market, being able to articulate positioning and key compelling messaging for new propositions, and understanding how to drive and support transactional field and high touch direct sales channels
P&L management, commercial strategy development and business case modelling to deliver mobile data product margin and volume targets
Skilled in the development of insight, market needs analysis, demand assessment, and translation of needs into a commercially viable, differentiated mobile data proposition with a clear articulation of how it drives value for a corporate mid-market customer
Ability to assess value and business impact of new corporate mid-market mobile data related ICT technology, being able to comprehend key features and translate them into customer benefit and business value drivers and identify opportunities for differentiation

Propositions Manager Resume Examples & Samples

Responsible for setting and delivering the pricing strategy, in line with business objectives with clear mitigation activity where required
Responsible for ensuring our portfolio meets all Regulatory and Advertising Standards
Ensure products and price points available, drive ARPU and strong mix, drive fibre mix
Supporting the team creating short term and medium term bundle props roadmap, based on customer and channel insight, market insight, regulatory and advertising changes
Supporting the team in creating innovative new bundled & unbundled propositions that are aligned to SME strategy
Responsible for keeping in step with customer requirements through regular evaluation and, where required, repositioning of propositions to best meet their needs
Responsible for optimising proposition revenue/margin performance
Accountable for ARPU targets and delivering against key revenue/value KPI’s as per budget
Owns Go To Market strategy for all projects
Responsible for Pricing
Responsible for delivering superior customer experience supporting the proposition
Thought leadership on relevant market trends
Ability to use insight to make strategic and operational decisions that support the growth aspirations of the unit
Manage large cross-functional virtual team
3-5 years experience in a relevant Propositions role, with a track record of commercial achievement
Experience in completing complex business cases
Experience of broader communications services
Expertise in driving profitability and market penetration of products and propositions in a multi-channel environment
Ability to manage propositions through their lifecycle with clear target market and channel strategy

Senior Propositions Manager Resume Examples & Samples

Define business requirements into Sport and Broadband, TV platform product and project management teams
Work with user experience teams to ensure customer and sales/service agent experience is best in class
Deliver Self- service functionality for customers where possible including the relevant FAQs and self-help tools

Senior Propositions Manager Resume Examples & Samples

Demonstrates sound knowledge of how to develop compelling and differentiated propositions, and how to take these to market via a large direct sales channel
Understands how to create an effective commercial strategy that drives value for customer and BT
Understands key areas of technology that underpin certain solutions within the corporate B2B marketplace and the associated market and customer value drivers
Demonstrates very good knowledge of financial principles and is able to leverage financial, statistical & quality information in business case

Senior Propositions Manager Resume Examples & Samples

Commercial acumen together with excellent analytical insight
Information and value based decision making
Able to influence a wide and varied audience
High energy and able to drive and lead propositions
Significant prior experience in a commercial or product role
Knowledge of digital and internet-of-things industry trends
Experience in planning and measuring commercial outcomes

Senior Propositions Manager BT Devices Resume Examples & Samples

Devise and implement the proposition strategy for specific ranges of new products. Identify target customer segments and key commercial/technological levers to inform BT’s go to market approach
Responsible for analysing and understanding the capabilities and underlying economics of key competitors, and market trends as a whole, to maximise the effectiveness of our product strategies
Create detailed financial analysis, structured analytical thinking and option development and recommendations for new and existing high street products

Propositions Manager Resume Examples & Samples

Create innovative and disruptive consumer propositions that deliver the quad-play strategy and are founded on a great customer experience and a solid business case
Input into the quad-play proposition strategy and roadmap, considering the evolution of customer needs, the competitive marketplace, available technology and the regulatory framework
Making sure propositions meet customer insight and drive profitable trading, allowing the business to meet physical and financial targets
Making sure business cases are built to support the approval of propositions so they can be brought to market quickly
Working closely with the customer insights manager to understand customer wants/needs and build/adjust propositions as a result
Building close working relationships with the in-life business areas to ensure continuity between BAU activity and future propositions
Managing propositions from inception through to delivery, where they will then be managed by the in-life team once launched
Making sure these propositions are launched in a timely manner
Making sure all business units are fully briefed on propositions so they can consider the implications for their areas
Once in-life, taking feedback and amending propositions if necessary to improve

Senior Propositions Manager Resume Examples & Samples

Strong commercial experience, preferably in a mobile operator or retailer (e.g. CPW)
Ability to create commercial and proposition strategies with the experience to sell ideas into senior stakeholders (MD level)
Highly numerate, able to analyse concepts financially and assess likely profitability
Experience in business casing opportunities and risks to inform decisions
Able to boil down complex concepts and analysis into simple messages for relevant audiences
Able to communicate clearly and succinctly, focusing on key points of insight and pulling together options and recommendation
Good team player, able to build strong relationships across LOBs and work well in a virtual team to deliver complex requirements

Propositions Manager Resume Examples & Samples

Lead the end-to-end development of On-Demand propositions, implementing new and innovative propositions that respond to customer needs and deliver a strong business case
Develop and execute an On-Demand Services propositions roadmap that delivers the strategic objectives of the business
Liaise with relevant stakeholders (e.g. Props delivery, Pricing, Sales, Marketing, Digital, Field & Customer operations, Legal, Finance and MI) to ensure timely and quality roadmap delivery
Continuously collect and analyse MI in order to identify and make necessary adjustments throughout the life of each proposition
Identify need for long-term operational changes (e.g. system changes, field and agent incentives etc.) and work with relevant teams to develop the business case for and implement these changes
A proven track record of developing and implementing new products or propositions
History of successful stakeholder management
Degree qualified or have equivalent experience

Propositions Manager Resume Examples & Samples

An experienced proposition professional with deep understanding of the insurance market and the it’s business models
Strategic thinker, able to articulate a clear vision through sound analysis and understanding of business issues based on market and consumer insights
Commercial awareness and able to analyse and interpret financial data to create high level commercial feasibility of propositions and subsequently build business cases with substantiation for senior management approval
Ability to combine multiple sources of information in order to produce compelling and concise business information
Highly driven, self-led and autonomous individual, with the resilience to pursue business change and ability to challenge decisions with rational argument
Strong communicators both written and verbal: synthesizing complex information in a meaningful way so that stakeholders understand the need for change and buy in to deliver a suite of compelling propositions
Effective internal and external stakeholder management with ability to influence decision makers and drive delivery. Help facilitate change management with an operational focus to deliver proposition, flexible approach in a fast changing and evolving environment
Pension 9% of your base salary, you can choose to contribute less or more than this, and anything you don’t wish to put in to your pension you can take as cash instead!
Free Travel insurance
Free Green Flag breakdown cover

Senior Propositions Manager Resume Examples & Samples

Leading customer acquisition proposition and onboarding activity to meet the needs of businesses
Further developing the market facing proposition for start-up’s, businesses switching banks and businesses that introduce Business Banking customers to Barclays
Providing value-adding customer and colleague insight to ensure initiatives land successfully, utilising existing expert Business Banking knowledge and experience
Responsibility for design, co-ordination management of plans and resources to deliver agreed initiatives within deadlines
Managing the day-to-day operational aspects of the workstream, including any direct reports
Working as a top performing Senior Proposition Manager, on track to be at Director level in the near future and
Deputising for the Head of Service Propositions frequently and having strong leadership skills
Being innovative and entrepreneurial with an ability to challenge existing assumptions and ways of doing things whilst actively looking for solutions
The ability to clearly and effectively communicate messages with a wide range of stakeholders at different levels in the organisation, on a one-to-one and one-to-many basis
Being particularly skilled at verbal communication and conveying complex concepts and decisions

Propositions Manager Resume Examples & Samples

Identify, define and, where appropriate, manage major proposition change initiatives, E.g. New Product Development
Work closely with all members of the Fresh Food Counters Team day-to-day; build and maintain strong relationships with cross-functional and cross-category teams to ensure proposition strategy and actions required are clear and well understood
Manage unique service providers and suppliers to Fresh Food Counters, for example food implants; including relationship management, commercial agreements and contractual terms

Propositions Manager Resume Examples & Samples

Contributing to the creation, strategic development and delivery of targeted customer propositions for UK Insurance to deliver exceptional customer and commercial outcomes
Creating truly distinctive propositions that appeal to our target customer segments
Leading key work streams and initiatives (e.g. customer research / customer communications / colleague engagement)
Developing new insurance propositions and enhancing our existing insurance portfolio
Proven experience as a Product and/or Marketing manager (or equivalent level) in a major retail financial services organisation
A strong product / proposition delivery track record along with development and delivery of innovative propositions
Collaboration with internal and / or 3rd party teams / creative agencies
Strong relationship management skills with both internal and external stakeholders including customer relationship management
Demonstrated experience of Commercial and Financial management including P&L management and business case production

Senior Propositions Manager Resume Examples & Samples

Leading and managing existing information based products which includes continuous enhancement of the product, leading on new iterations and ‘test & learn’ initiatives
Defining, designing and developing new business models and information based propositions, owning the roadmap to delivery
Liaising with and influencing key partners to ensure coherent commercial and marketing plans are in place to support the achievement of the company and customer goals (advocacy, adoption, income)
Actively managing partners and establishing a lasting relationship with them by collaborating with key functions internally e.g. legal to build relationships and ensure risks are monitored
Identifying customer needs through market research, market intelligence and by working with external 3rd parties
Developing clearly defined commercial business cases to ensure the proposition roadmap is realistic and fits with the wider strategy
The ability to work with UX and UI experts as required
An extensive background in structuring data and analysing problems to drive solutions and solve business problems
Expertise in the analysis of customer data to optimise targeting, communication and messaging
The ability to design multiple ‘test & learn’ initiatives, in order to test the effectiveness of different marketing mix to different audiences

Propositions Manager Resume Examples & Samples

The on-going management of existing information based products which include continuous enhancement of the product, leading on new iterations and optimising the product’s uptake and return
Actively managing partners and establish a lasting relationship with them by collaborating with key functions internally e.g. legal to build relationships and ensure risks are monitored
Playing a supportive role in the definition, design and development of new business models and information based propositions, owning the roadmap to delivery
Working with the Senior Propositions Manager on the identification of customer needs through market research, market intelligence and by working with external 3rd parties
Responsibility for the development of clearly defined commercial business cases to ensure the proposition roadmap is realistic and fits with the wider strategy
Experience in driving commercial outcomes within an organisation
A detailed understanding of customer journeys and customer experience – understanding of the levers to build propositions that are delivered digitally
The ability to work with UX, UI experts as required
The extensive ability to structure data and problems to drive solutions and solve business problems
Expertise in analysis of customer data to optimise targeting, communication and messaging
The ability to design multiple ‘test & learn’ initiatives, in order to test the effectiveness of different marketing mix (pricing, proposition) to different audiences

Service & VAS Propositions Manager Resume Examples & Samples

Responsible for managing existing VAS and Service propositions through their lifecycle to maximise value and competitiveness
Works with other to create and deliver brand new service and VAS propositions for customers, whether additional purchasable add-ons or included within their core propositions
Responsible for tracking the success of propositions, taking feedback and using this to improve future propositions
Responsible for developing the go to market approach for Service and VAS propositions in collaboration with stakeholder teams
Responsible for applying segmentation, competitive benchmarking, insight and commercial acumen to define key customer segments and put their needs at the centre of service and VAS marketing activity
Responsible for embracing new technologies, platforms and products delivered by other functions and turning them into marketable propositions within the SME business strategy
Accountable for ensuring relevant channels are optimised to sell
Relevant experience in a propositions role, with a track record of commercial achievement
Experience of developing go to market plans and delivering them
Demonstrable communication, interpersonal and relationship management skills to Director Level
Experience in proposition pricing/tariffing
Expertise in translating technical products and services to a customer value proposition or offer
Excellent commercial acumen
Ability to use customer insight to make strategic proposition and operational decisions that support the growth aspirations of the unit
Creative thinking with the ability to think broadly yet also deeply
Strategic capability as well as attention to detail