Salesforce Manager Resume Samples

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F Feil

Freeda

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663 Bridget Park

Dallas

+1 (555) 974 6043

663 Bridget Park

Dallas

Phone

p +1 (555) 974 6043

Experience Experience

Philadelphia, PA

Salesforce Manager

Philadelphia, PA

Borer Group

Philadelphia, PA

Salesforce Manager

Manage a team of developers, including work assignment, mentoring, performance reviews, compensation and career progression
Works with manager to develop standards and policies which increase efficiency and decrease errors in managed org
Work with management in analyzing problems, providing solutions, or recommending corrective action and implementing solutions
Create and manage workflow rules, data validation, and system triggers
Performing basic system configurations such as working with custom objects, triggers and workflows
Working management, develop company-wide Salesforce standards for unit tests, documentation, peer reviews, and code deployment
Keeping abreast with new Salesforce features and functionality and providing recommendations for process improvements

Chicago, IL

Manager, Salesforce

Chicago, IL

Swaniawski, Cassin and Kuphal

Chicago, IL

Manager, Salesforce

Develop mechanisms for ensuring roadmap transparency and effective support for the many users of the CRM system and related workflows
Best practice sharing with co-workers
Manage new hires and terminations for designated channels
Act as a technical lead to review and make design and implementation suggestions
Champion and provide functional support for all modifications to CRM interfaces throughout all sales & marketing departments
Ensure best-in-class security standards are developed and maintained
Maintain working knowledge of new CRM functionality to identify what impact it may have on the user base

present

Detroit, MI

Manager of Salesforce Solutions

Detroit, MI

Stamm, Carroll and Raynor

present

Detroit, MI

Manager of Salesforce Solutions

present

Perform ongoing Salesforce administration (create accounts / profiles, defining fields, updating layouts, etc.) and development
Handle numerous projects/priorities using proven project management methodologies and sound development practices to ensure the quality delivery of enterprise solutions
Establish a high-performing Salesforce/CRM team and effectively manage systems-related projects and initiatives on time and within budget
Manage CRM team responsible for business analysis, development and system administration
Define, implement, and maintain development, configuration, and deployment standards and processes
Provide technical leadership and expertise in the CRM space across the organization
Evaluate internal processes and design solutions to improve operational efficiencies

Education Education

Bachelor’s Degree in Computer Science

Duke University

Bachelor’s Degree in Computer Science

Skills Skills

Proven ability to work creatively and analytically in a problem-solving environment
Uses considerable judgment to determine solution and seeks guidance on complex problems
Demonstrated teamwork and collaboration in a professional setting; either military or civilian
Demonstrated leadership in professional setting either military or civilian
Excellent leadership, communication (written and oral) and interpersonal skills
Understanding of key SFDC architectural concepts (e.g. API and governor limits)
To create and capture opportunities to advance your career and fulfill your potential. To learn more, visit us at www.pwc.com/careers
Sales Cloud experience
Software system implementation with customer support experience
Service Cloud experience

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Salesforce Manager Resume Examples & Samples

Lead a team of four to provide Fanatical Support® to numerous business partners in disparate divisions across the company in getting the most out of Salesforce, including day to day use of the existing tool, as well as enhancements for future use; past experience wrangling cats is a plus
Be directly responsible for hiring and performance management of the team
Focus primarily on strategy and direction, but still need to get your hands dirty helping out with reporting, data management, etc.; be prepared to lead by example
Be the subject matter expert on Salesforce in what it does today (which we’ll teach you all about), what it could do tomorrow, and the right way to leverage the tool
Proactively and eagerly seek out ways to make Salesforce better; if you’ve got a knack for how to make things better, keep reading!
Be responsible for managing, communicating, and tracking the roadmap of enhancement requests for Salesforce
Work closely with our IT partners to get new features and system enhancements developed and delivered
Expert knowledge of the Sales and Service feature sets available within Salesforce, as well as how to leverage those features strategically to enable Sales and Support teams across Rackspace
Minimum five years in a role where you’ve enabled sales and/or service teams with Salesforce
One or more years past experience in a leadership capacity
Excellent verbal and written communication skills: o Highly proficient in documenting business requirements for technical teams o Able to explain technical topics to non technical audiences
Ability to explain just how bad the Quick Create feature is, and why
At least one Salesforce Certification, with the drive to get more
Salesforce Certified Sales Cloud or Service Cloud Consultant
Prior experience in a consulting environment

Salesforce Manager Resume Examples & Samples

Identifying and addressing client needs: developing and sustaining deep client relationships using networking, negotiation and persuasion skills to identify and sell potential new service opportunities; preparing and presenting comprehensive written and verbal materials; and defining resource requirements, project workflow, budgets, billing and collection
Writing, communicating, facilitating, and presenting cogently to and/or for all levels of industry audiences, clients and internal staff and management
Third party integrations and functionality and impact of these integrations
Utilization of PC applications (i.e. Microsoft Word, Excel, PowerPoint and Project) and business levels of fluency in multiple languages to write, communicate, facilitate, and present cogently, emphasizing the ability to capture effectively clients' needs and understand their systems enough to be able to translate those needs in to system functionality

Salesforce Manager Resume Examples & Samples

Oversees the development and implementing Salesforce changes that address current and future business needs. Works with business team members to identify business process changes and opportunities for improvement in Salesforce. Collects priorities from business team stakeholders and articulates process vision to team
Ensures the maintenance of platforms to perform at optimum response, capacity planning, and implementation of new apps and tools
Manages and tests backup and recovery plans and improves disaster recovery plans
Oversees the database administration function, and ensures smooth transition to new technology
Communicates and understands impact of database changes and status to affected parties and designs appropriate solutions. Provides updates in Salesforce technologies and trends
Manages the development of Salesforce technology standards and associated documentation
Trains staff on policies and procedures and ensures database adherence to security standards
Writes advanced reports and procedures for product and database performance
Creates Apex triggers and VisualForce pages
Develops and maintains company's Salesforce roadmap
Automates complex tasks across many databases and/or hosts

Salesforce Senior Manager Resume Examples & Samples

10+ years of consulting and / or CRM implementation experience
Experience carrying a business development quota and leading business development pursuits end-to-end
Ability to travel to client sites 80-100% of the time

Salesforce Senior Manager Resume Examples & Samples

Take the lead on projects, solving some of the most exciting problems for our clients
Be a passionate mentor and leader for some of the brightest digital talent around
Build lasting relationships with executive clients and sponsors
Lead on design, the implementation of technology and creative business solutions for iconic brands
You’ll be responsible for managing teams in the identification of business requirements, functional design, process design (including scenario design, flow mapping), prototyping, testing, training, defining support procedures
Organise and lead tactical pursuit teams; take the lead on the proposal development process and contribute to the development of proposal pricing strategies
Collaborate with amazing digital experts across disciplines to innovate and create great solutions
Carrying a sales and delivery target of £1-£2M per year
Leading an area of industry specialism, using a proven track record in the industry
Come with a broad perspective of potential issues encountered when managing diverse teams and have the ideas to overcome them; understanding the firm’s commitment to creating a more inclusive culture

Manager, Salesforce Resume Examples & Samples

Bachelor’s degree from a four-year college or university is required; majors in Marketing, Business Administration, Communications, or other related field preferred
At least 4 yrs. of salesforce.com implementation experience
Certified as a Salesforce.com Administrator or Advanced Administrator
Excellent interpersonal and communication skills and the ability to interact with partner and foster cross-functional teamwork
Salesforce.com experience a must
Strong client-facing skills
Strong facilitation skills and ability to work with multi-functional teams
Proven ability to be both strategic and tactical (attention to detail required)
Proven ability to acquire and utilize technical skills
Good understanding of the digital market place , technology trends and developments

Salesforce Manager Resume Examples & Samples

Extensive experience interpreting user needs and writing or editing functional specifications for new systems, systems changes or system enhancements
Management of Salesforce.com APEX environment; including design and delivery of custom Force.cm applications and managed package application in SalesForce environment
Salesforce.com Administrator certified
Management of Salesforce.com SFA and Force.com architecture
Technical or functional experience with Salesforce.com SFA application capabilities including Campaign, Contact, Account, Lead and Opportunity Management as well as Forecasting
Strong problem-solving and analytic skills
Ability to work in a fast paced, demanding, and fluid environment

Manager, Salesforce Resume Examples & Samples

Handle all Salesforce related Support Tickets. Act as liaison between United Way and Salesforce Premier Customer Support services
Develop and execute workshops and classes, along with required documentation/presentations
Work with key stakeholders in analyzing business requirements, documenting those requirements as necessary to ensure complete coverage, outlining the development tasks required, planning and supporting Quality Assurance testing and confirming migration of items to the Production instance
Maintain a high level of technical proficiency in Salesforce configuration
Monitor technology implementation to ensure business requirements are being met
Provide system support of developed applications for a period of time through the unique combination of business and system analysis, quality assurance, post-implementation product support
Continually recognize the need for flexibility and an understanding that objectives are subject to change
Continually challenge himself/herself to think of the end user and to identify issues specific to system functionality
Bachelor’s degree, preferably in Computer Science or MIS or equivalent, with at least three years of experience
Experience, training or education in Business Systems Development and Analysis
Salesforce Administrator Certification(s) required

Salesforce Manager Resume Examples & Samples

Firm dedication to the company values
Integrity – Must provide honest and trustworthy insight into business performance and make recommendations in the best long-term financial interest of Launch That
Agility – Ability to oversee multiple projects and disciplines simultaneously while maintaining a high level of productivity
Excellence – Strive for greatness by setting high standards and goals for himself, employees, and the company
Passion – Share a passion for our people, our processes, our partners, and our business lines
Innovation – Creates and fosters an atmosphere of creativity and collaboration among team members and across departments and projects by supporting the use of technology to achieve excellence
Community – Be transparent and open. Share in successes and provide an environment of open communication for all employees
Creates and fosters an atmosphere of creativity and collaboration among team members and across departments and projects
Management and leadership of all Salesforce Administrators and Developers
Oversight of all company and partner Salesforce organizations
Strong understanding of Salesforce’s capabilities and limitations and can clearly communicate those to internal and external customers
Responsible for identification of process pain points and gaps in best practices
Perform rapid analysis and decomposition of complex business information into technical process components
Perform business process modeling, user experience modeling and basic technical architecture diagramming
Can interpret technical and business strategy roadmaps and apply a detailed technical solution
Comfortable building and demonstrating prototypes using Salesforce sandboxes
Strong presenter to C-Suite level audiences as well as technical teams
Comfortable with heavy involvement in user acceptance test planning
Lead project team through daily task assignments
Working management, develop company-wide Salesforce standards for unit tests, documentation, peer reviews, and code deployment
Ensure adherence to unit test standards for SalesForce Developers and Administrators
Enforce Apex coding standards
Drive and support documentation efforts for all existing and newly created code
Oversee and support peer code reviews
Create project and release plans, monitor project costs and schedule to ensure timely completion and implementation of the project within approved time and budget
Organize and facilitate daily stand-ups, planning, demos and other activities/meetings
Track and communicate sprint/release progress
Update tracking tool to provide transparency on product and backlogs
Guide the team through the development, testing, and implementation stages and review the completed work effectively
Track and facilitate issue resolution
Make presentations on project status and present status reports to the stakeholders
Day to day management of Salesforce.com and related systems
Configuration, Administration, Development, Documentation and Support of Salesforce Sales Cloud, Service Cloud, Marketing Cloud, and Pardot
Work with Management to drive efficiency through tooling and business process automation
Help train users on CRM
Update and change CRM based on business needs
Foster a culture of Salesforce acceptance
Promote data-driven processes
Promote a culture of work hard, play hard and transparency
Acts as a mentor and coach to SalesForce Administrators to promote best practices
Provide guidance and suggest development tooling including but not limited to IDEs, SalesForce apps, and 3rd party services
Works with manager to develop standards and policies which increase efficiency and decrease errors in managed org
Manage external relationships with a focus on client satisfaction, clearly communicating issues and delegating work as necessary
Salesforce Advanced Administrator certification
Salesforce Developer 2 certification
Familiarity with Invoca, New Voice Media, Financial Force HCM
Experience with a digital marketing agency
Continuing education in digital marketing and SEO trends
Someone who likes to work hard and play hard

Managed Services Salesforce Manager Resume Examples & Samples

Leading and/or facilitating teams to develop client proposals, leveraging extensive business development and relationship management know-how
Software configuration, Mobile solutions, Apex coding, or Visualforce coding experience inSalesforce.com and/or Veeva
System application implementations, software configurations, or other related coding in the following technological product suites? Salesforce.com, SAP, Oracle, Marketo and related cloud and/or on-premise ERP business applications
Third-party integrations and functionality and impact of these integrations
Utilization of PC applications (i.e. Microsoft Word, Excel, PowerPoint and Project) and business levels of fluency in multiple languages to write, communicate, facilitate, and present cogently, emphasizing the ability to capture effectively clients' needs and understand their systems enough to be able to translate those needs in to system functionality; and,
Produce deliverables within a diverse, fast paced environment, collaborate effectively across global teams and juggle multiple projects and initiatives simultaneously

Manager, Salesforce Effectiveness Resume Examples & Samples

University degree in commerce or technology
Understanding of business fundamentals
Sales or customer facing experience
Implementation of sales force methodologies
Salesforce.com administration
Implementation of organizational processes and change management
3-5 years of experience with Salesforce.com and related fields
Experience in managing sales effectiveness initiatives
Strong communication skills – ability to clearly communicate business strategies, technology solutions, measures of success and accountabilities
Sound knowledge of sales and marketing department processes gained through experience working within management in the sales & or marketing areas
Experience working within a matrix style reporting environment
Effective teamwork and collaboration with cross functional teams

Salesforce Manager Resume Examples & Samples

Developing and maintaining a professional communications conduit with customers while also managing one or more customer specific project teams within the practice; and,
Planning and managing resources used in the course of the managed service delivery
Driving discussions with customers to define and prioritize business requirement
Managing and driving project and task management, including escalation and issue management
Â Supervising small teams to create an atmosphere of trust and seeking diverse views to encourage improvement and innovation; and,
Coaching staff, including providing timely meaningful written and verbal feedback
Facilitating periodic meetings with customers to update business requirements and priorities
Capturing and tracking resource utilization and adjusting as needed, including defining resource requirements, project workflow, budgets, billing and collection

Manager, Salesforce Resume Examples & Samples

Roadmap development and prioritization in partnership with the platform, product, and tools teams
Be an expert in understanding advertiser and customer needs
Create effective mechanisms for understanding feature level opportunity size continually focusing engineering resources on the most impactful investments
Manage the maintenance and evolution of our Salesforce system, directly managing the team of engineers and administrators who support our CRM
Act as a technical lead to review and make design and implementation suggestions
Maintain working knowledge of new CRM functionality to identify what impact it may have on the user base
Ensure best-in-class security standards are developed and maintained
Develop mechanisms for ensuring roadmap transparency and effective support for the many users of the CRM system and related workflows
Communicate departmental status with various stakeholders with regular cadence
Bachelor’s degree in business, computer science, finance or similar discipline
2+ years of experience managing a CRM or related system
Demonstrable experience in technical management, advertising, marketing or business operations
Ability to establish and manage your business/product to a set of key metrics and goals
Strong understanding of CRM principles and methodologies
Ability to work well with a variety of people ranging in various technical levels
Track record of complex and creative problem-solving, and the desire to create and build new businesses
At least one Salesforce.com Administration, Consultant, or Developer certification

Senior Manager Within Salesforce Resume Examples & Samples

Deepen your understanding of Accenture’s capabilities and the client’s business to enable you to bring innovative ideas to help the client improve performance
Ability to sell Salesforce projects and support sales teams with Salesforce knowledge
Proven track record in delivery Salesforce projects (3+ years of experience)
Interest in being part of growing Accentures Salesforce practice

Salesforce Manager Resume Examples & Samples

Providing global day-to-day end user support
Performing basic system configurations such as working with custom objects, triggers and workflows
Assist with system maintenance
Driving end user adoption, value, and ROI
Help to deliver timely, accurate and actionable business information
Developing business intelligence reports and/or dashboards to track items such as pipeline/forecasts, trends and growth
Developing and conducting training sessions and updating training materials
Keeping abreast with new Salesforce features and functionality and providing recommendations for process improvements
Manage special projects as assigned. This includes sales compensation administration and tracking, annual and monthly revenue tracking and reporting, ad hoc reporting, and contract processing

Salesforce Expansion Manager Resume Examples & Samples

Partner with sales leaders to define growth needs and design profitable territories that align with corporate sales strategy and guidelines
Analyze internal/external data to identify trends/characterize market opportunity at various levels (e.g., region, industry, local area, company) to inform the corporate sales strategy, identify opportunities for new sales channels, and help achieve growth targets
Facilitate decision-making by modeling potential scenarios re: allocation of sales professionals, clients and prospects
Provide sales managers with detailed description of respective territories to enable effective communication and planning with the sales professionals on their team
Establish and share best practices related to creating and optimizing sales territories
Drive ad hoc analyses to inform decision-making of Gartner’s C-level executives
Provide day-to-day oversight of Territory Planning analysts in Mumbai
5+ years of experience, ideally with focus on Sales Operations or Business Analytics
MBA and management consulting experience preferred
Exceptional analytical skills, including proficiency with Microsoft Excel, databases, etc
Demonstrated ability to form relationships with and influence senior leaders
Ability to multi-task and prioritize work load in fast-paced environment

Manager, Salesforce Ventures Resume Examples & Samples

Assist in the investment process from screening to due diligence
Actively monitor the investment portfolio, including analysis of key metrics
Monitor, research, and develop intelligence on emerging trends and disruptive companies in the enterprise SaaS space and related segments
Develop relationships with relevant internal parties and external parties including salesforce.com ISVs, venture capitalists, investment bankers, and potential investment targets
Build presentations for senior management and the Board of Directors
Create detailed financial models for business case presentations to support investment decisions
Conduct qualitative and quantitative analyses for strategic planning and deal evaluation efforts for investments
Help identify areas of interest from an investment perspective through research and by working closely with cross-functional groups within the company. It is essential that the individual selected for this position be able to quickly establish rapport, credibility, trust, and respect throughout the organization at all levels, and be viewed as a team player with exceptional communication, analytical, and leadership skills. Intellectual curiosity and true passion for technology impacting both consumers and businesses is critical for success in this role
Undergraduate degree from a top institution, degrees in Computer Science, Mathematics, Finance, and Economics; preferred
3-5 years experience, including substantive experience at a top-tier investment bank, private equity or consulting firm (preferably with M&A or investment experience in the technology sector) with a track record of success. Prior experience in Corporate Development is a plus
Solid business judgment and strategic thinking skills
An understanding of and demonstrated interest in cloud computing and emerging enterprise technology trends
Excellent communications skills (verbal and written)
Ability to work well under time pressure and juggle multiple priorities
Ability to motivate, collaborate, and work successfully in a team environment
Strong attention to detail along with organization and follow-through skills
Ability to work cross-functionally within a dynamic, high growth organization
High level of energy, enthusiasm, and commitment to success
Salesforce.com product and technology knowledge is strongly preferred

Salesforce Manager Resume Examples & Samples

Administer Salesforce, Financial Force, and Appexchange applications
Manage end user issues and education requests regarding Salesforce implementation
Maintain system metrics to track trends in usage and data integrity
Identify usage problems and craft functional (for end users) and technical communication plans to remedy issues
Work with management in analyzing problems, providing solutions, or recommending corrective action and implementing solutions
Work with vendor partners and design optimal solutions for integration and complex Salesforce functionality
Manage enhancement and issues logs and serve as initial point of contact with internal Salesforce users for user request, issue resolution, and training
Implement and manage various complex sales and service processes
Create and manage workflow rules, data validation, and system triggers
Manage data integration processes
Provide training and one on one support to end users

Manager of Salesforce Solutions Resume Examples & Samples

Provide technical leadership and expertise in the CRM space across the organization
Manage CRM team responsible for business analysis, development and system administration
Establish a high-performing Salesforce/CRM team and effectively manage systems-related projects and initiatives on time and within budget
Manage external vendors and consultants as needed
Design, develop, test, document, and deploy high quality business solutions on the SFDC platform based on industry best practices as well as business needs. Manage the process of implementing improvements and new functionality in SFDC application
Evaluate internal processes and design solutions to improve operational efficiencies
Deliver support and solutions for break/fix issues that lower level tiers could not handle themselves
Communicate and collaborate with other technical resources and stakeholders regarding status, technical issues and creative solutions
Perform ongoing Salesforce administration (create accounts / profiles, defining fields, updating layouts, etc.) and development
Define, implement, and maintain development, configuration, and deployment standards and processes
Handle numerous projects/priorities using proven project management methodologies and sound development practices to ensure the quality delivery of enterprise solutions
Bachelor’s degree required in Computer Science, Software Engineering, Management Information Systems, or a related field
8+ years of CRM experience, with a combination of Administration and Development skills
Salesforce certification(s) are a plus
Development experience with Apex and Visualforce is desired
Ability to provide guidance on implementation best practices
Have thorough understanding of OOP, design patterns, and enterprise application integration
Able to write code in a web based language such as HTML, CSS, JavaScript, PHP and .NET
Able to write code to interact with a database such as MySQL and MS SQL Server
Knowledge of Windows OS and UNIX/Linux/Solaris
Ability to read and understand code written by other engineers
Good documentation habits. Strong organizational and time management skills
Ability to develop processes and methodologies
Ability to translate technical specifications into customer/business requirements

Salesforce Manager Resume Examples & Samples

Uses considerable judgment to determine solution and seeks guidance on complex problems
Primary upward interaction is with direct supervisor. May interact with peers and/or management levels at a client and/or within Accenture
Determines methods and procedures on new assignments with guidance. Decisions often impact the team in which they reside
Manages small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture
Minimum of 5 years of Salesforce.com (SFDC) systems implementation experience
Minimum of 5 years of requirements gathering experience
Minimum of 5 years of Project Management experience
Minimum of 5 years of Applications Development Experience
Experience with Apex, Visual Force, Apex Triggers, JavaScript
Development and/or Design Experience in Software as a Service / Salesforce.com
Bachelor's Degree
Sales Cloud experience
Software system implementation with customer support experience
Service Cloud experience
IT project management experience
Technical Architect experience on implementation projects
Additional Salesforce.com Certifications
Background with architecture concepts (integration styles, architecture styles, patterns)
Understanding of key SFDC architectural concepts (e.g. API and governor limits)
Experience with Veeva, Oracle-Siebel, NetSuite, SAP or Workday an asset
Agile and Iterative experience
Demonstrated leadership in professional setting either military or civilian

Salesforce Manager Resume Examples & Samples

Maximize adoption and realized business value of Salesforce
Assist our staff transition to modern development processes and tools, including Design Thinking, Agile methodology, Jira and native development on the cloud (PaaS)
Manage a team of developers, including work assignment, mentoring, performance reviews, compensation and career progression
Partner with Marketing on Salesforce Marketing Cloud and the mailings process
Work with Client Advisory Relationship Manager and Business Partners to prioritize backlog of initiatives and enhancement requests
Plan and oversee approved initiatives and allocate resources
Coordinate with Business Analysis and Quality Assurance groups to align resources
Manage budget
Negotiate vendor contracts and work with Legal through the review process
Work with Information Security and Legal on vendor risk management
Lead Design Thinking sessions to define value models
Manage backlogs and sprints utilizing Jira and agile methodology
Provide project status to senior management
Review timesheets
Facilitate large meetings and brainstorming sessions
Develop a deep understanding of Bessemer's business processes as well as expertise of our systems, workflows, data structure and culture
Ensure developers and applications comply with our best practices, policies and procedures
Participate in and support internal audit and regulatory reviews
BA / BS required - Business / Finance / Economics / Computer Science preferred
5 years or more managing Salesforce. Success with adoption and delivering business value to users
7-10 years or more of financial services system-related experience. Experience at a private wealth management company or family office is preferred
Acknowledged depth and breadth of technical knowledge and expertise with Salesforce and Marketing Cloud
Salesforce Certified Administrator preferred. Additional Salesforce certifications a plus
Excellent interpersonal skills. Able to develop effective working relationships. Proven ability to influence professionals at all levels and to lead teams across functions
Superior cross-organizational program management skills. Strong project management skills resulting in projects that are delivered on time and on budget
Demonstrated ability to prioritize and manage multiple assignments in a fast-paced and competitive environment
Exceptional communication skills, including the ability to convey complex ideas clearly and concisely
Unquestionable integrity and personal credibility
Effective problem diagnosis and solution aptitude
Self-confidence and mature mind-set
Established track record of building collaborative relationships
Recognized for fostering teamwork
Work quality reflects high degree of thoroughness and attention to details
Entrepreneurial orientation and initiative - a self-starter

Salesforce Manager Resume Examples & Samples

Work with the C-suite at our clients orchestrating strategies to best leverage cutting edge new IT for greatest strategic impact/ competitive advantage
Help CMOs/CIOs define the value case for Salesforce
Help our clients understand how to best leverage Salesforce and related technologies through the creation of blueprints, roadmaps and governance structures
Focus on problem solving and high paced value creationfor our clients; using the Salesforce platform to deliver business value and support future growth through ‘new’ digital, cloud, and next generation technologies
Providing Program and Project Services focusing on ‘new IT’ methods and tools (e.g. Agile/ Scrum, DevOps, Design Thinking) in combination with Accenture’s proprietary Salesforce implementation methodology
Be at the forefront of the Digital Revolution; shaping and contributing to Accenture strategy and thought leadership for Resources clients around large-scale IT transformation and next generation technologies
Proven ability to shape and lead IT transformation through provision of strategy, consulting, digital and technology and operations services in collaboration with our partners within and outside of Accenture
Understanding of the Resources industry (Energy, Utilities, Chemicals and Natural Resources)
Experience in Salesforce and Salesforce ISVs such as Cloudsense, CallidusCloud, Apptus, Pros, Zuora, Chameleon, Thunderhead, Ciphercloud, RemedyForce and ServiceMax
Thorough understanding of the SaaS and PaaS value propositions and a desire to grow into a thought leader in this area
A passion and commitment to Salesforce platform and ISVs and a drive to build vendor relationships and influence the way these are taken to market, including via the development of industry specific solutions
A demonstrated ability to identify opportunities for value creation based on core understanding of Salesforce platform technologies
An ability to challenge a client's thinking by diplomatically providing an objective and independent point of view
Ability to effectively communicate the implications of complex technical concepts to senior, non-technical audiences
Experience of defining and delivery IT strategy integrating ‘new’, next generation Technologies into organisations’ landscape
Experience at leading complex programs and projects using new IT methods & tools (Agile/ DevOps/ Design thinking)
Clear understanding of key methodologies, approaches and market trends in the industry
Ability to build and maintain relationships with senior IT and business executives
Ability to grow a strong team of Managers, Consultants and Business Analysts
Experience structuring activities that play to a team's strengths and provide opportunities for others to grow
Experience managing large teams through complex situations, adapting quickly and helping others navigate change