Salesforce Manager Job Description
Salesforce manager
provides support and assistance to agile development teams and their scrum masters with your strong working knowledge of agile development principles.
Salesforce Manager Duties & Responsibilities
To write an effective salesforce manager job description, begin by listing detailed duties, responsibilities and expectations. We have included salesforce manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Lead the development and execution of CRM strategies to support internal and external Brand Growth campaigns including regular reporting that measures the performance of each strategy
Lead the development of a regular CRM reporting tool that analyzes the effectiveness of strategies and is easily shared with key stakeholders
Product Owner will oversee the continual grooming of the development backlog and business prioritization
Perform hands-on tasks by leveraging Salesforce out-of-the-box capabilities, 3rd party apps and custom development
Work with development teams to implement new products and features
Support development efforts and verify the final implementation of CRM applications
Work with Director and product development teams to implement new products or product features
Oversees the development and implementing Salesforce changes that address current and future business needs
Lead the development of training assets that improve capabilities in the area of project/engagement management, overall project delivery excellence
Lead a deep understanding of the constituent’s journey and leverage data within Salesforce to develop actionable insights, create and execute CRM strategies that influence behavior and actively monitor results to drive deeper engagement, retention and loyalty
Salesforce Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Salesforce Manager
List any licenses or certifications required by the position: PMP, SFDC, ITIL, ADM, ADM501, DEV
Education for Salesforce Manager
Typically a job would require a certain level of education.
Employers hiring for the salesforce manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Computer Science, Business, Information Systems, Technology, Information Technology, Technical, Business/Administration, Engineering, Education, Marketing
Skills for Salesforce Manager
Desired skills for salesforce manager include:
Organizational objectives
Salesforce.com ecosystems
.NET
Agile Scrum methodology
Agile development principles
Business over to solutions and processes
C#
Cloud Infrastructure and Common Services covering managed services
Declarative development model in Salesforce
Development
Desired experience for salesforce manager includes:
Drive continual optimization of CRM strategies, systems and related processes to increase involvement and advocacy of our supporters
Lead the identification of valuable supporters, key milestones and the strategies that will get them deeper engaged with OneSight and increase their lifetime value
Identify and drive engagement KPIs and optimize key metrics
Actively manage internal partners and external agencies to maximize their service and offerings
Ownership of the accuracy of the database and management of projects to enhance the way the database is used internally to support Brand Growth Team priorities
Serve as the onsite Salesforce expert educating cross-functional teams on the best practices for leveraging Salesforce to drive deeper supporter engagement
Salesforce Manager Examples
1
Salesforce Manager Job Description
Job Description Example
Our company is looking for a salesforce manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for salesforce manager
- Define the product strategy and roadmap for Salesforce.com
- Be an expert with respect to system functionality and best practices for implementation
- Understand the strategic imperatives, business capabilities, and operating model for each of the service lines and business areas
- Assist business stakeholders to develop a plan for evolving Salesforce so that it supports and contributes to future revenue growth, client satisfaction, competitive positioning and operating efficiency
- Assist business units with adoption strategies, including reports and dashboards to measure success
- Facilitate the management, planning and governance of system demand so that IT service delivery is coordinated and optimized to reflect both the needs of the business area and those of the corporation as a whole
- Identify ways to adapt the system to better support business processes
- Clarify business cases for proposed solutions and workflows
- Establish, maintain and nurture vendor and business unit relationships to ensure optimal solutions
- Work with vendors and IT staff to resolve issues
Qualifications for salesforce manager
- Experience with Salesforce a must, Proficiency with CRM Cloud Apps/Platforms preferred
- A good understanding of cross-channel marketing monitoring and reporting with best practice knowledge
- Salesforce.com Admin & Developer (Dev 401 and 501) – Advanced Certification a plus
- Plan and manage business analysis activities across multiple projects
- Understand, follow and help refine departmental standards
- Must have experience operating in a globally distributed and multi-disciplined teams in a matrix environment and enterprise applications
2
Salesforce Manager Job Description
Job Description Example
Our company is looking for a salesforce manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for salesforce manager
- Serves as a liaison between the IT team and regional staff, building upon strong and uniquely flexible relationships within the firm
- Work with Director to build and execute the product roadmap for Turner’s CRM applications, including sales process workflows, automation and integration
- Engage with key business stakeholders and technology partners (internal and external)
- Scope key features and integrations
- Collaborate with product managers from other teams to develop and execute CRM solution strategy
- Help develop and roll out product feature documentation and training materials
- Drive technical and operational excellence in all project aspects, such as requirements gathering, gap analysis, solution design, implementation, and release management
- Help build and execute the Workflow product roadmap
- Communicates and understands impact of database changes and status to affected parties and designs appropriate solutions
- Design and maintain complex user roles, security, profiles, workflows rules
Qualifications for salesforce manager
- A minimum of five to 10 years of IT experience or related experience with a solid background in product management/ownership, project/program execution and management is required
- A minimum of seven years’ experience as a Salesforce Administrator, Designer or Manager
- Analytical skills for transforming defined business needs into technology products, information flows, solutions and services
- Strong communication, presentation, organization, facilitation and negotiation skills
- Customer orientation with the ability to establish and maintain an ongoing partnership with senior business leaders
- Demonstrated ability to effectively manage multiple work streams and to interface with multiple project teams and external consultants in a matrix organization
3
Salesforce Manager Job Description
Job Description Example
Our company is hiring for a salesforce manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for salesforce manager
- Implement COE governance structure in partnership with IT Business partners and business stakeholders including dashboards, standards and metrics
- Act as key IT member leading governance, raising strategic decisions and risks/issues for resolution
- Ensure that effective decisions are made at the lowest level reasonable in the organization
- Maintain accountability for executing governance decisions
- Recommend SLAs to internal stakeholders, solicit approval, and adhere to approved SLAs on all components
- Partner with business and IT business partners to create business cases
- Proactive work with Salesforce.com team, implementation partners and internal delivery teams to ensure delivery of services
- Establishment of a documented methodology, including processes, templates, tools and best practices, for SFDC solution and service offerings
- Create various sub-methodologies within the overall delivery framework to accommodate waterfall, Agile and hybrid approaches to project implementations
- Develop reusable repository of tools, work objects, best practices, project delivery standards, thought leadership and frameworks for efficient execution of engagements which drive business value
Qualifications for salesforce manager
- Degree in business, computer science, engineering or marketing
- Ability to communicate, listen and build alliances across business units and across IT programs and disciplines
- 5+ years’ experience in Salesforce configuration, implementations, and integrations
- Exceptional knowledge of various Salesforce modules and CRM business processes
- 3+ year’s experience in product management and various SDLC methodologies
- Ability to define and document business processes and workflows
4
Salesforce Manager Job Description
Job Description Example
Our company is hiring for a salesforce manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for salesforce manager
- Weekly status calls with internal team
- Track the pipeline of Salesforce Agent One dealsResource Coordination
- Help sales with salesforce related deals
- Pull salesforce contacts in for additional support
- Coordinate co-sponsored events (Marketing/Products/Partner) with Salesforce
- Dreamforce is one of the events
- Product Expert in Salesforce
- Educate sales team in other areas of Salesforce outside of Agent One
- Salesforce Sales Engineer backup—Participate in sales calls/demonstrations
- Primarily focus on team management
Qualifications for salesforce manager
- 5 years of experience in Customer Relationship Management
- Excellent skills in project management, change management and promoting user adoption
- Ability to partner with various teams both technical and non-technical
- Strong passion to build great products and great user experiences
- Preference for prior technology or media company experience, especially in Ad Sales or a related industry
- Salesforce Architect certification a plus
5
Salesforce Manager Job Description
Job Description Example
Our innovative and growing company is hiring for a salesforce manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for salesforce manager
- Own the Salesforce architecture, application lifecycle management, and development coding standards, policies, and best practices
- He/She will be responsible for delivery and performance, and may need to balance the sometimes conflicting pressures and resources of both development management and workstream management
- Supportive of the process, communicate its value and engage others to participate
- The associate manager has to give orders to his subordinates so that the work is equally distributed and is done with perfection
- Associate Manager dealing with the clerical activities to the managerial duties, the associate manager handles them all
- The associate manager also assists the quality department of the organization in improving the quality of work that takes place in the organization, he gives suggestions and makes sure that the work takes place properly
- He will manage more than 4 projects at a time and manage 10+ AC/C/SC/TC/PC level population (also even less experienced AMs) and make sure there goals aligned with company objectives
- Deliver regular positive and constructive feedback
- Communicate organization performance standards and expectations to team (direct/indirect reportees)
- Serve as a mentor to the team and actively engage as part of the project on assigned client engagements to ensure timely delivery as per the best practices
Qualifications for salesforce manager
- Years past experience in a leadership capacity
- 3+ years' experience with change management and adoption
- 3+ years' experience as a product manager in ad technology or a related industry
- 5+ years' experience with salesforce.com implementation & integration
- Exceptional knowledge of CRM business processes
- Building and managing of business consultants team Salesforce.com