Station Manager Job Description

Station Manager Job Description

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Station manager provides leadership, management, technical and professional direction to an on island workforce through managers and supervisors responsible for Operations & Maintenance (O&M) functions in the areas of airfield operations, base support services, including housing, dining and club services, logistics services, safety and quality control, environmental, installation security, water plant, power plant, waste water treatment operations, medical operations and fire services.

Station Manager Duties & Responsibilities

To write an effective station manager job description, begin by listing detailed duties, responsibilities and expectations. We have included station manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Co-ordinate, implement and oversee environmental and quality control policies, training and safety programs, ensuring compliance with all related programs of our various airline partners
Represent The Company at a local level with external agencies such as Regional Airport Authorities, Canada Customs, US Customs, Airport Fire Fighter Departments, Regional Airport Security Authorities, CATSA, various internal and external airline audits
Interacts with all customers and vendors to ensure proper training in company requirements and procedures
Submits an operating budget and operates within that budget
Ensures monthly reports are submitted to local airport authorities as required
Ensures all invoices are sent forward to be paid promptly
Responsible for compliance with all governing rules and regulations regarding safety and security in the airline industry
Manage and maintain accounting practices, budgets, inventory and training requirements
Provide direction, guidance, and motivation for all station personnel
Oversee entire operation and levels of efficiency

Station Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Station Manager

List any licenses or certifications required by the position: CRO, GSC, OSHA, AWS, ASE, E.P.A, HVAC, BOMA, IREM, CPM

Education for Station Manager

Typically a job would require a certain level of education.

Employers hiring for the station manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Business, Management, Leadership, Communication, Education, Engineering, Computers, Accounting, Business/Management, English

Skills for Station Manager

Desired skills for station manager include:

Products and services
Diesel Engines
Electrical systems
Generators
Hydraulics
Cargo Wise system
Farming operations
Plant life and development
Agricultural and related laboratory practices
Syngenta functions supporting R&D

Desired experience for station manager includes:

Experience in B747 and 767cargo operations
Able to perform all aspects of Ground and Cargo Operations including Loadmaster, handling hazardous materials, de-icing, fueling, catering, security, cool handling
Must have previous airline experience in a supervisory, management, administrative capacity
Demonstrate strong people and employee-relations skills
Ability to travel for company business meetings
Representative of the station towards employees, organizing company events and go-to person for station personnel on non-functional topics

Station Manager Examples

1

Station Manager Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of station manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for station manager
  • Supervises two or more staff
  • Analyzes operating results and its principal components relative to established objectives
  • Reviews and approves proposed internal policies for station to ensure alignment with overall business direction and conformance with all legal requirements
  • Responsible for overall efficient and effective Service Center operations regarding freight forwarding services
  • Drives all aspects of employee engagement and safety
  • Manages all administrative matters at station
  • Accountable for all aspects of the P& L
  • Hiring decisions at station level
  • Ensures effective customer service through a process oriented approach that delivers reliable and consistent service
  • Determines Stations operational strategies by conducting needs assessment, performance reviews, capacity planning, and cost/benefit analysis
Qualifications for station manager
  • Salary will be commensurate to experience and city category classification
  • Moving and relocation expenses may apply
  • Must pass Criminal Background Check(Includes Driving Record) and Drug Screen
  • Deep knowledge of route structuring/industrial engineering
  • Experience in program budgeting and fiscal management
  • Able to perform all aspects of Ground and Cargo Operations including Loadmaster, handling hazardous materials, de-icing, fueling, catering, security
2

Station Manager Job Description

Job Description Example
Our company is growing rapidly and is hiring for a station manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for station manager
  • Responsible for key aspects of customer service at the airport to ensure quality service and efficient operations
  • Develop, facilitate and provide leadership support to bargaining unit employees and management staff with concentrated emphasis on our company values and critical success factors
  • Assume responsibility and oversight for the planning and directing of all operational activities in the station with added focus on performance measures including safety and OJI rates, on-time, baggage performance and all audits
  • Ensure all operational activities adhere to company policies and procedures
  • Assist in developing and reviewing station financial controls, forecasting, budgeting and variance tracking
  • Oversee FAA and Company compliance
  • Develop and track business cases, facilities work requests and communication work requests
  • Responsible for staff planning with CSA, RSA, and FSA bid planning in collaboration with vendors and the staff plan team
  • Motivated to participate in community events and volunteer opportunities
  • Compile and analyze station/vendor performance and compliance data to determine performance coupled with compliance trends
Qualifications for station manager
  • Support employee engagement and growth
  • Have a strong focus on safety culture and help ensure that culture within the station
  • Work with General Manager on creative and innovative initiatives, programs, and solutions
  • Assume responsibility for managing the employee return to work process, and the station?s administrative processes as they relate to all OSHA and Injury Reporting requirements
  • Act as the station point person to investigate, track and respond to all Safety Hazard Reports, Ground Incident Reports, and Ground Damage Investigations
  • Engage in station security compliance, including local dissemination of pertinent security information
3

Station Manager Job Description

Job Description Example
Our company is looking for a station manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for station manager
  • Successfully transfer of liquid sweeteners to meet customer requirements in a timely and cost effective manner
  • Responsible for the operation of the truck sanitation system, bulk transfer facility and equipment maintenance at this facility
  • Work closely with customer service and logistics personnel to meet customer expectations for quality and service
  • Effectively communicate and maintain a good working relationship with customers, salespeople and vendors
  • Accurate and timely posting of transactions in SAP
  • Approve vendor invoices and respond to customer complaints
  • Assure control and accuracy of station expenses within budget guidelines
  • Enforce organizational safety guidelines
  • Assesses passenger situations and responds in a manner that maintains operational reliability while ensuring excellent customer service
  • Collaborates with Maintenance, Flight Operations, Inflight, and SOC to determine acceptable passenger, baggage, and on-time performance impacts due to off-schedule operations
Qualifications for station manager
  • Ability to prioritize and organize preferred
  • Able to multi-task in a fast-paced environment preferred
  • Able to build effective relationship with cross-divisional teams preferred
  • Able to be self-motivated with an upbeat/positive attitude preferred
  • Proven ability to use tact in communicating with others and ability to constructively resolve problems
  • Must reside in or re-locate to the area
4

Station Manager Job Description

Job Description Example
Our company is looking to fill the role of station manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for station manager
  • Makes recommendations to the Manager of Station Operations and the Passenger Service Manager on appropriate changes to ensure quality service and operational goals are achieved while also meeting CSA established productivity goals
  • Acts as liaison to the San Francisco Airport for facility infrastructure projects
  • Manages day-to-day vendor operations and ensures all passenger expectations are met
  • Measures vendor productivity and provides oversight and immediate feedback on vendor performance
  • Provides leadership and direction and ensures high standards and performance are maintained
  • Manages staffing levels to ensure adequacy in all operational areas (e.g., ticket lobby, concourse, baggage claim areas) and provides day-to-day oversight to ensure lunch and break schedules meet passenger flow
  • Measures internal productivity and provides immediate feedback and oversight on performance
  • Provides feedback on probationary and grievance processes, with recommendations for appropriate discipline if needed
  • Oversees employee recognition and the attainment of operational performance goals (e.g., MAP rate, on-time performance, time-to-carousel, and customer satisfaction)
  • Helps coordinate training needs for baggage service, concourse, ticket counter, and departure coordinators
Qualifications for station manager
  • This position will require the selected candidate to travel outside the station for training - in addition to the completion of their new hire onboarding
  • This position will require the selected candidate to travel outside the station for training
  • Ability to work unaccompanied, standing, and without defined break periods
  • Ability to bend, twists, and lift at least 20 lbs
  • Ability to work a flexible schedule, including nights and weekends, and be available 24/7 to respond to incidents and emergencies
  • Must have reliable transportation, a valid driver's license and current automobile insurance
5

Station Manager Job Description

Job Description Example
Our company is looking for a station manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for station manager
  • Initially investigating incidents
  • Identifying issues and potential operating problems
  • Supervising Technicians operating in accordance with Redline policies and guidelines
  • Directs contract activities through subordinate managers/supervisors and sets the priorities for the entire workforce
  • Oversees and monitors subcontracted services
  • Reviews proposed department purchases, financial transactions and obligations, and approves within delegated authorities
  • Manages all project personnel in accordance with corporate policies and procedures, and union collective bargaining agreements
  • Develops and maintains an effective vehicle and equipment management and maintenance program the ensures proper tracing of all company and government provided assets, vehicle/equipment utilization, scheduling of maintenance functions, inspection of assets
  • Provides safety management leadership and commitment by developing, implementing, monitoring, and improving initiatives focused on safety performance
  • Provide guidance and leadership to General Managers, Base Managers and Station Leaders
Qualifications for station manager
  • Positive, outgoing personality and good communication skills
  • Must be able to manage multiple priorities, solve problems expediently and during stressful situations, and motivate staff
  • Certified to wear respirator
  • Minimum of 2 years experience in a sales, operations, or customer service related field
  • Experience in vehicle rental services preferred
  • Requires excellent analytical ability, organizational skills, attention to detail, and ability to work independently and in teams

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