Salesforce.com Administrator Job Description
Salesforce.com administrator
provides installation, monitoring, tuning, security and ongoing support for relational or object oriented databases, database management software and other data file structures.
Salesforce.com Administrator Duties & Responsibilities
To write an effective salesforce.com administrator job description, begin by listing detailed duties, responsibilities and expectations. We have included salesforce.com administrator job description templates that you can modify and use.
Sample responsibilities for this position include:
Act as lead point of contact for Salesforce.com for all Tennessee Markets
Solve Salesforce.com issues and ensure that our data is correct and functional at all times
Work closely with the Salesforce Admin team to meet the evolving needs of the sales teams
Lead Salesforce training and assessment efforts including Salesforce new hire training, special sessions, and updates to the TNMEDIA Salesforce Handbook
Assist in evaluating and driving the implementation of new sales technologies in alignment with TNMEDIA’S sales goals
Drive reporting and analyses of sales results and build standardization of reporting tools including ASAT, Month End Analysis, Commission Reports, special dashboards, and other efforts
Execute Account Assignment Processes for the Sales Team, including account assignment process, periodical updates to Account Teams, documentation of regional assignments
Assist in goal setting process including updating quotas and subquotas and building goal sheets in Salesforce.com
Assign Leads accurately and swiftly in Salesforce.com
Determine ways to automate activities for the sales team within Salesforce.com
Salesforce.com Administrator Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Salesforce.com Administrator
List any licenses or certifications required by the position: SFDC, ADM211, ADM, PMP, CPQ, ADM201, CRM, CRT
Education for Salesforce.com Administrator
Typically a job would require a certain level of education.
Employers hiring for the salesforce.com administrator job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Computer Science, Business, Information Systems, Finance, Marketing, Economics, Technical, Education, Management, Graduate
Skills for Salesforce.com Administrator
Desired skills for salesforce.com administrator include:
Salesforce.com security & a strong understanding of relational data
Data management
Project management practices and tools
Related applications
Relational databases
Version and revision control practices and procedures
Web technology
Computers necessary to operate effectively with company systems and programs
Gannett back end systems is strongly
New Salesforce.com functionality current
Desired experience for salesforce.com administrator includes:
Participate and/or lead regular meetings with sales teams, create tracking in Salesforce, develop Salesforce-specific reports, conduct training, and disseminate regular communication of results to key TNMEDIA leadership stakeholders
Assist in process improvement and change management programs to scale the business and accelerate sales
Hands-on administration and support of ACI's Salesforce.com platform including RemedyForce administration, configuration, and support
Perform application integration and data migration
Serve as a technical resource for ACI's Salesforce.com platform and development and implementation activities
Direct involvement in collecting business requirements, high-level analysis, specifications, process flows, application design, application configuration, testing, deployment, and support
Salesforce.com Administrator Examples
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Salesforce.com Administrator Job Description
Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of salesforce.com administrator. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for salesforce.com administrator
- Creating and running reports and dashboards
- Perform data uploads and data quality review in salesforce.com system
- Independently manage the enhancement lifecycle in partnership with Technology, using Agile Process
- Participate in requirements sessions with business and planning, explore feasible solution options, participate in design sessions with Technology
- Support projects and larger initiatives aimed at building out our CRM capabilities
- Facilitate user acceptance testing of new enhancements
- Consult end user teams on CRM adoption by understanding business needs
- Responsible for the provision of day to day support for the UK CRM tool (Salesforce.com) to include user support and training and data maintenance
- Ensure the smooth running of Salesforce.com and that users get maximum business benefit from the application
- Implementation of reporting and dashboard analysis of key business metrics/drivers and ensuring that any resulting actions deliver clear, sustainable benefits
Qualifications for salesforce.com administrator
- 1+ years' experience in Salesforce.com administration
- Previous experience administering cloud-based (SAAS) applications
- Perform all tasks related to the day-to-day operations of a 200 user implementation of
- Previous Salesforce.com administration and Financialforce.com PSA experience required
- In depth experience in the management, development and architecting of a Salesforce.com CRM implementation in an enterprise environment
- Salesforce administration experience strongly preferred
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Salesforce.com Administrator Job Description
Job Description Example
Our company is looking to fill the role of salesforce.com administrator. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for salesforce.com administrator
- Responsible for driving the continuous improvement of CRM data quality
- Leverage Salesforce Premier Support to reduce overhead and improve sales processes
- Understands and is able to explain existing functionality, future requirements
- Serves as subject matter expert to end-users to meet growing business needs
- Develop and maintain standard project documentation such as annual plans, agenda, action item lists, business rules/requirements, process flows and test cases
- Coordinate & Compile monthly commissions to be paid to Sales Reps, Managers, and Directors based upon set goals
- Regularly communicates with team members on upcoming changes
- Maintain and apply current working knowledge of Salesforce.com capabilities and best practices
- Day to day resolution of Salesforce support cases to triage and resolve end-user questions, system errors/bugs, and configuration issues
- Active member of the Build Team that will design and implement feature requests to enhance Salesforce for the end users
Qualifications for salesforce.com administrator
- Retirement Industry knowledge desired
- Experience with leveraging data and reporting tools for complex analyses
- Proven time management skills, with the ability to continuously juggle priorities
- Strong analytical, decision making and communication skills are essential
- Location of this role will be either be in Hartford, CT or Woodbridge, NJ
- Ability to move code from lower sandboxes to a production environment
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Salesforce.com Administrator Job Description
Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of salesforce.com administrator. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for salesforce.com administrator
- Liaise with third party vendors on installation and implementations of third party plug-ins/apps from the AppExchange
- Implement Salesforce solutions using standard configuration and establish configurations best practices
- Involvement in testing processes to reinforce quality assurance and ensure excellent user experience
- Develop reports, dashboards and processes in Salesforce.com
- Participate in daily scrum meetings with AOLs Salesforce.com Agile team
- Keep Agile team and management team apprised of project status, coordinating releases
- Dataloader/mass update of records and files
- Provide global day-to-day end user support and assist with best practices to enhance and increase user and frontline knowledge of SFDC
- Proficiency in SFDC Administrative tasks like creating profiles, roles, users, page layouts, email services, approvals, workflows, reports, dashboards, tasks and events while maintaining HP audit compliance
- Maintain a holistic view of all business processes via regular interaction with business capability leads
Qualifications for salesforce.com administrator
- Ability to be a project leader for sales and other cross-functional departments
- Ability to address issues of functionality and integration
- Requires superior verbal and written communication skills and the ability to communicate technical issues and resolve problems at all levels of the organization
- Strong understanding of sales bookings procedures ability to work with internal sales teams and leaders to establish appropriate bookings procedures for new products
- Previous experience of salesforce.com CRM essential
- ADM 201, 301 or DEV 401 highly desirable
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Salesforce.com Administrator Job Description
Job Description Example
Our company is looking to fill the role of salesforce.com administrator. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for salesforce.com administrator
- Campaign management in Salesforce and Marketo
- Manage ROI tracking on Sales campaigns
- Efficiently and effectively manipulate large amounts of data into easily understood executive summaries for mid to senior level management
- Act as primary POC with the internal Salesforce.com developement team
- Provide technical support and logging tracking of system issues
- Support of critical business processes in Pre-Sales, Post-Sales, and Post Delivery Dealer Development
- Hands on configuration of Sales Cloud including users, roles, security, profiles, workflow rules, custom objects
- Oversees the system permissions rational as established by the SIMS process to ensure they connect to the user community as defined by the sales & SP&A management and drive user accountability for data accuracy for all assigned record types (accounts, contacts, opportunities, cases, pricing actions)
- Coordinates and collaborates on all projects assigned to the isell FTN team
- This position will be responsible for collecting consensus amongst the SP&A team groups on system functionality and impact, measurable feedback from the sales organization and provide findings and feedback to sales management & SP&A management
Qualifications for salesforce.com administrator
- 5-8+ Yrs of SalesForce.com Development experience
- Experience/knowledge with SFDC toolkit
- Experience implementing solutions using APEX language
- Proficient with the JavaScript language and JavaScript frameworks
- Experience developing solutions using .NET C#
- Experience writing SQL queries and stored procedures helpful
5
Salesforce.com Administrator Job Description
Job Description Example
Our company is hiring for a salesforce.com administrator. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for salesforce.com administrator
- Monitor the isell FTN application to ensure system user compliance
- Ability to build custom reports and/or lists, oversee system upgrades, and work with other departments and/or outside vendors where necessary to integrate other applications and systems (3rd party software applications, mobile apps, reports)
- Administer migration process of changes thru different environments (development, QA and UAT sandboxes)
- Perform mass data uploads and updates of data as required
- Collaborate with 3rd party developers in evaluating, testing and implementing new Salesforce releases, security updates and apps
- Administration and support for managing customization of objects, fields, record types, page layouts, validations, workflows, triggers
- Define system requirements for upgrades, implementations, and customizations in Salesforce.com
- Work closely with the Business and Development in customizations, interfaces, reports, workflows, approval processes, and integrations with other systems
- Keep abreast of new Salesforce features and functionality, providing recommendations for process improvements
- Maintain development, QA and UAT sandboxes
Qualifications for salesforce.com administrator
- MBA or other graduate degree is a plus
- Ability to manage several tasks at one time and prioritizes duties correctly
- Ability to communicate effectively, translating technical information in a non-technical manner
- 3+ year(s) of experience as a Salesforce Administrator preferably across Sales & Marketing clouds and with Customer Community implementations (particularly in building custom objects, page layouts, formula fields, workflow rules, sharing rules, validation rules, process builder, visual workflow, general Salesforce1 configuration, Data Loader, and Microsoft Excel)
- Digital advertising industry experience a plus
- 3+ years experience and exposure to working across SFDC implementations covering Sales Cloud, Service Cloud experience with Apex, Visual force pages & Force.com platform