Social Supervisor Resume Samples

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J Parisian

Jovani

Parisian

61988 Travis Wells

Los Angeles

+1 (555) 591 4880

61988 Travis Wells

Los Angeles

Phone

p +1 (555) 591 4880

Experience Experience

San Francisco, CA

Supervisor, Social Media

San Francisco, CA

Mayer-O'Keefe

San Francisco, CA

Supervisor, Social Media

Works collaboratively with other internal organizations to ensure key messaging is consistent with brand campaign strategy and relevant in
Expands the company's social presence into up-and-coming platforms. Prepares, analyzes, and manages operations through statistical analysis of activity
Expands the company's social presence into up-and-coming platforms. Prepares, analyzes, and manages operation through statistical analysis of activity
Engages with customers in real-time on social platforms to provide superior customer service. Implements company policy, procedures, standards, and goals
Engages with customers in real-time on social platforms to provide superior customer service. Implements company policy, procedures,
Establishes metrics oriented social media operation to measure the impact of these tools on customer engagement efforts and opportunities. Tracks effectiveness of individual posts and tweets along with influencer monitoring and engagement
Plans, develops, and administers customer service programs in adherence with national and system customer service objectives

Detroit, MI

Account Supervisor Social

Detroit, MI

Frami-Predovic

Detroit, MI

Account Supervisor Social

Help oversee the development of content including coordinating with creative design and writing copy
Track record of leadership, coaching and mentoring abilities
Use social media software tools (Sprinklr, MomentFeed) to assist with calendaring and publishing
Creative thinking and analytical problem-solving
Creative thinking and analytical problem solving
Scoping and managing risk that accurately identifies and assesses scope changes and their impact to the schedule and budget
Working with team leads to define and document the overall scope of internal projects

present

New York, NY

Social Experience Supervisor

New York, NY

Kulas Group

present

New York, NY

Social Experience Supervisor

present

Communicates regularly with the Assistant Events Manager and Events Manager regarding all aspects of the formal, daily, and group event production
Assures vendors are performing within their guidelines of contract, manages Special Lodging Requests and meal vouchers when necessary
Works closely with Events Leadership to create and fine tune seasonal activity plans
Manages Events Calendar in Trumba, making sure all information is current and accurate
Assists with generating Banquet Event Orders, Spec Sheets, Check Requests, and Special Lodging
Assist with specialty activities and events that are child related as requested by the Hospitality Events Coordinator
Provide encouragement, support, and a thriving environment for all Omni Mount Washington Resort employees

Education Education

Master’s Degree in Social Work From

Rowan University

Master’s Degree in Social Work From

Skills Skills

Illustrated ability to utilize a variety of social work assessment tools/techniques and treatment approaches
Experience with persons who are mentally ill and criminal justice-involved
Documented understanding of social work principles and methods
Proven management and clinical supervisory skills in a psychiatric hospital or behavioral/mental health setting
Please make sure to complete your application in full. Document all education, education dates, experience, knowledge, skills, abilities, certificates, and licenses on the application
Skilled in documenting in the medical record and articulating and interacting with patients and others regarding clinical / administrative concerns or issues
Demonstrated experience working with special populations
Experience with state and federal entitlements
Experience with supervising others
Experience with utilizing community resources for the mentally ill

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15 Social Supervisor resume templates

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Supervisor, Social Media Resume Examples & Samples

Works collaboratively with other internal organizations to ensure ke messaging is consistent with brand campaign strategy and relevant in social media platforms
Expands the company's social presence into up-and-coming platforms. Prepares, analyzes, and manages operation through statistical analysis of activity
Plans, develops, and administers customer service programs in adherence with national and system customer service objectives
Establishes metrics oriented social media operation to measure the impact of these tools on customer engagement efforts and opportunities. Tracks effectiveness of individual posts and tweets along with influencer monitoring and engagement
Engages with customers in real-time on social platforms to provide superior customer service. Implements company policy, procedures, standards, and goals
Works with the communications team and other parts of the company to produce public talking points around an event. The public content will be posted on social media properties with the aim of engaging our audience
Leads root cause analysis on issues to support organizational change
Monitors customer service productivity in accordance with established policy to assure adherence as well as completeness in all customer transactions
Ensures proper scheduling for 24x7 real-time customer support operations across social media platforms for tens-of-thousands of monthly interactions with the company's customers. Focused on engaging with customers on platforms where they are most active/comfortable

Copywriter & Social Supervisor, Marketing Resume Examples & Samples

Provide copy and messaging services for internal team on daily basis ensuring that audience and media channel are factored into response
Develop and maintain social calendar, working with content team on key highlights
Execute the social strategy put into place by the Social Media Manager and wider marketing and PR teams
Upload assets and schedule content across Facebook, Twitter & Instagram channels using Sprinklr
Manage social channels and implement any learnings gathered from the social behaviour of followers /guests/fans
Monitor social media insights and adapt posting strategies in accordance with the fanbase
Communicate overarching marketing messaging in an engaging, appropriate manner
GX support across Facebook, Twitter and Instagram
Engage with DisneyLife guests out of hours
Brief and manage external agencies in building out creative assets for social calendar, ensuring all posts have relevant, engaging image/gif support
Be reactive to current social media trends
Champion fan loyalty with regular competitions, give-aways and social shout-outs
Work with design team to source images and ensure all content is approved before posted across social media
Manage social customer service team responses and output to product queries, working alongside customer services co-ordinator
Proven experience within copywriting field
Good understanding and experience of social media in an e-commerce/retailing environment
Experience of operating web production processes and workflows
Experience with business-to-business and/or D2C marketing/pr
Must have excellent communication skills (Degree level English, a 2nd European language a bonus)
Creativity and business sense is a must
Strong team player and excellent interpersonal skills with the ability to liaise with multiple stakeholders
Customer care and quality focused
Experience of working on social media channels in a D2C environment
Good analytical skill
Good organisation and prioritisation skills
Computer literate, office (photoshop a bonus)
Passion for entertainment (Disney fan)
Can work independently and make decisions

Account Supervisor, Social Change Resume Examples & Samples

Researching, writing, and producing print, online,and broadcast communication campaign materials for consumer, third-party stakeholders/partners,and mass media audiences
Support of digital engagement activities and their evaluation
Acting as a day to day liaison with campaign partners and stakeholder groups to advance outreach goals
Planning and executing outreach initiatives with community leaders and other key stakeholders
Managing a team to deliver media and trade relations activities for assigned accounts, including media plan development, message development, pitching and media monitoring and reporting
Completing assigned projects while balancing other responsibilities within the team
Developing communications materials in Spanish

Account Supervisor Social Resume Examples & Samples

Acting as overall client and inter-agency social communications owner and plan leader for specific products and services
Using strong communication skills to build effective relationships
Developing, implementing, managing customer learning plan and strategy recommendation process; identifying needs and resources
Working with our client team as the Client Engagement Lead to build relationships and grow a new business pipeline within the client's organization
Leading our teams in developing and implementing project strategy and architecture around executive social presence/communications, internal advocacy programs and crisis management
4-7+ years of demonstrated track record of developing client relationships

Account Supervisor, Social Marketing Resume Examples & Samples

Maintain regular contact with clients; proactively offer and implement new ways to meet client needs
Build understanding and knowledge of the clients’ business and their competitive environments
Actively participate/contribute to the development of account plans/ideas. Provide appropriate instruction to junior staff on projects
Participate in program presentations to clients or new business presentations
Demonstrate ability to effectively develop full range of written materials including press releases, byline articles, speeches, client correspondence and reports
Initiate implementation of media events, press conferences/briefings, media tours, etc
Develop editorial/journalistic/media contacts; utilize them in news releases, features, etc
Under the strategic direction of senior management, act as the primary implementor of account plans
Verify information to assure accuracy of media materials and contacts
Facilitate teamwork by delegating and involving junior staff members whenever possible
Create budget status reports and review job status reports
Vigorously pursue competitive estimates for services from vendors
Seek counsel from financial manager to be able to review financial reports, project budgets, and related financial materials
Develop an understanding of various research methods; coordinate internal and external resources in implementing research projects
Assist senior management in developing proposals and gathering information for new business opportunities
Bachelor’s degree in Communications, Journalism, Public Relations, English, Marketing or a related field
Five years of experience in public relations or similar position in a non-agency setting
Prior experience working on a federal government contract or for the federal government
MPH degree preferred

Account Supervisor, Social Ogilvy Resume Examples & Samples

Demonstrate knowledge of the overall social landscape and stay up to date on social media best practices for organizations
Able to lead the creation of social media strategy for campaigns across clients&#8217
Manage the execution of social media campaigns across platforms
Able to set social KPIs based on overall client/campaign goals
Be a lead voice in the development of in-depth reporting that showcases comprehensive social analysis of campaigns and on-going initiatives
Facilitate the process of content creation for clients’ social networks. Make sure content is timely, relevant and accomplishes the communication goal(s)
Work with Community Managers to ensure day-to-day management of social platforms is running smoothly and Community Managers are fully briefed on campaigns/goals
Develop a strong relationship with cross-discipline teams internally and the integrated agency team. Work across teams to ensure consistent messaging is created and campaign strategies are aligned
Lead the develop POVs on social platform developments, best practices, etc. and share among the internal team and clients
Demonstrate a pervasive knowledge of client and agency operations and working agency mix
Challenge the status quo, and proactively seek alternate perspectives and approaches in developing effective social strategies
Contribute to the Social@Ogilvy blog

Account Supervisor Social Practice Resume Examples & Samples

Stay abreast of social platform enhancements and opportunities to implement on behalf of clients
Help oversee the development of content including coordinating with creative design and writing copy
Use social media software tools (Sprinklr, MomentFeed) to assist with calendaring and publishing
Coordinate with business partners on paid social efforts
Draft POVs on social issues, trends and topics, as needed
Experience building and executing influencer relations programs to support brand launches or event activations
Strong writer and editor
Good eye for creative design and creative experience a plus
Creative thinking and analytical problem-solving
Strategy and implementation of paid social recommendations for established and emerging social channels
A strong communicator, Spanish fluency a plus
Produce a podcast or vlog
Run an SEO audit

Account Supervisor Social Resume Examples & Samples

Coordinate with social leaders agency-wide and clients to support business objectives
Protect and build our clients’ reputation and brand in social media, at a global level
Ensure appropriate messaging and editorial calendar planning
Support weekly, monthly, quarterly measurement and insights reports, product roadmap, etc. as needed
Use insights, metrics and analytics to optimize communications in type, tone, frequency, and topic – as well as improve community growth and engagement
Develop paid social media strategies and execute plans according to strategy
5-8 years of experience in social media, agency experience a plus
Understanding of social metrics and analytics
A strong communicator, Spanish fluency a must

Customer Experience Social Team Supervisor Resume Examples & Samples

Oversee the work of a number specialists on the Customer Experience social media team while also engaging with customers on a daily basis
Continually enhance processes including intake, routing, queueing, and disposition of incoming volume by optimizing scheduling, staffing, and agent capacity
Ensures proper scheduling for 12-16 hr/day coverage of real-time social media communication operations across various platforms for thousands of monthly interactions with the company's customers and influencer audience
Ensure consistent adherence to agent performance metrics, team KPIs, and ROI through a culture of performance and impact
Ensure consistency and quality of customer and influencer interactions and adherence to brand guidelines including appropriateness, tone, messaging, grammar, and spelling
Work with Corporate Communications Digital leadership to expand engagement to additional channels
Drive best-in-class performance by scanning competitive and social media landscape for best practices, trends, and improvement opportunities
Share insights and learning points with Corporate Communications Digital leadership to drive operational improvements
Collaborate and team with Digital Care and Corporate Communications counterparts
Willingness to roll up sleeves to help respond in real-time to incoming social posts
Experience with social media communications and community management in a supervisor capacity
Excellent analytical, problem-solving, and decision-making skills
Experience collaborating and working successfully with multiple stakeholders and teams, and excelling in an entrepreneurial environment
Keen business process intuition, strong interpersonal skills, and a team-player approach
Superior project management, communication, and interpersonal skills with entrepreneurial drive
Experience with and skills in leading and motivating a team to meet individual and team goals
Proven ability to maintain composure in stressful situations
Strong attention to detail and high standards for quality work product
2+ years of supervisory experience of a social media community management team
Generally requires 4-7 years of related experience in social media
Exposure to social media or social listening, publishing and engagement platforms
Experience with social media community management for a brand or company
Understanding of social media trends
Writing and social media content samples preferred

Supervisor Social Workers Resume Examples & Samples

Administrative and/or supervisory experience preferred
Other qualifications include: organizational and management skills, statistical and analytical skills, excellent verbal and written communication skills, computer proficiency, understanding of JCAHO and other regulatory agency requirements, self-motivated and directed, and ability to motivate others
Demonstrated ability to effectively communicate with patients, families, staff, physicians, management team members, clients, customers, and the general public
Ability to write reports, business correspondence, and procedure manuals
Ability to apply concepts of basic statistics and quality improvement tools
Ability to define problems, collect data, establish facts, draw valid conclusions, and make recommendations

Pediatric Ambulatory Social Work Supervisor Resume Examples & Samples

Masters of Social Work – LICSW
A minimum of 5 years as a professional social worker with progressive leadership responsibilities
Knowledge of supervisory practices and/or supervisory experience
Proficient in the delivery of pediatric social work in a healthcare setting
Ability to engage and diffuse crisis situations
Ability to work effectively with children, adolescents, families, professionals and other personnel from a wide range of cultural, social and economic backgrounds
Knowledge of the laws, regulations, and policies that govern social work and child protection programs

Supervisor of Care Coordination Social Worker Resume Examples & Samples

Directly oversees and adjust, when necessary staff scheduling to ensure appropriate personnel resources for departmental operations
Provides timely support, coaching, counseling or corrective intervention within scope of authority as indicated, maintaining documentation and engaging Human Resources and the department Manager/Director when appropriate
Considers the population served by the medical center and area clinical integration programs and lead efforts to optimize care coordination across the care continuum. The coordination ensures a plan of care for patients in all stages of health

Managing Supervisor Social & Innovation Practice Resume Examples & Samples

Design engagement programs, exercise analytical and social listening skills, keep on top of emerging social media platforms and trends, and help engage with various existing branded social media communities
Protect and build our clients’ reputation and brand in social media
Understand how to leverage insights to develop strategic campaigns and program recommendations
7+ years of experience in social media, digital marketing or PR, integrated communications experience a plus
Strong understanding of multiple social platforms including Snapchat, Facebook, Twitter, Instagram, Pinterest and YouTube
Paid social media experience is a plus
Experience with large, complex brand(s) preferred
Design an iPhone/Android App
Write a video script

Supervisor, Social Marketplace Resume Examples & Samples

Manage buys from set-up to keyword selection to targeting buckets to optimization to reporting. Combine data analysis and client feedback to configure, operate and optimize campaigns to meet client objectives; across 2-6 high volume / profile agency clients
Maintain oversight of all team active buys and analysis standards, including reporting and insight generation along with standards QA
Provide active voice in communication optimization strategies, proactively communicating challenges and opportunities
Assume internal education role relative to paid social best practices within the team and throughout the agency
Work with FMP partners to improve dashboard and product to better serve our clients’ goals, and continually research new partners, data integrations and practice improvement opportunities
Work in tandem with client teams and Marketplace Managers to draw greater learnings from social campaign actions
Complete monthly financial tracker documents
Generate and Maintain internal performance benchmark documents
Take the lead in New Business onboarding
Represent Marketplace and Social teams at Agency level in brainstorms and New Business activity
Create and host regular team learning sessions on new platforms / Products
Contribute to and maintain oversight over team POV generation
20% - Administrative Task
40% - Planning Task
40% - Client Management Task
6+ years of related work experience in online advertising environments (Facebook, Instagram, LinkedIn, Twitter)
Hands-on experience in online advertising environments having directly managed a high volume of paid social buys (Facebook, LinkedIn, Twitter)
Trouble-Shooting skills related to Social platforms, Ads APIs and New Product releases
Attention to detail, and time management skills to actively monitor campaigns
Ability to train staff on new ad product offerings and dashboards

Social Worker Supervisor Resume Examples & Samples

Staff will be required to travel to and from both Divisions of the Medical Center, and/or CBOC's and Veterans home which may be up to a 50 mile radius from each of the medical center facility
Certified Lean Six Sigma and demonstrates an ability to conduct performance improvement efforts based on systems engineering principles
Demonstrates 5 or more years of experience in supervising a section or large groups of employees
Demonstrates 5 or more years managing multiple complex Social Work Service programs
Demonstrated experience in interrupting SAIL Data, Utilization Management, and reducing Length of Stay (LOS)

Supervisor, Social Work Resume Examples & Samples

Perform management responsibilities including, but not limited to: involved in hiring and termination decisions, coaching and development, rewards and recognition, performance management and staff productivity. Plan, organize, staff, direct and control the day-to-day operations of the department; develop and implement policies and programs as necessary; may have budgetary responsibility and authority
Ensure that social work services are proactive, innovative and engaging from the member perspective while conforming to established policies and work processes
Ensure that team members are clinically competent and adequately trained in motivational interviewing and other engagement techniques in order to achieve the team’s engagement and clinical targets
Lead/participate in both departmental and interdepartmental workgroups to continually enhance the delivery of social work programs and services
Ensure that all services are delivered consistent with applicable internal policies and procedures as well as applicable regulatory requirements and accreditation standards
Oral & Written Communication Skills
Collaborative Problem Solving
Telephone Skills
Problem Solving & Decision Making
Compliance
Healthcare Industry

Program Social Worker / Supervisor Resume Examples & Samples

1+ year of experience working with seriously Emotionally Disturbed adolescents and their families; 1+ year of previous Supervisory experience
Master's degree in Social Work or related field
Qualified Mental Health Staff (QMHS) as stated in Part 593 of OMH regulations

Social Media Night Shift Supervisor Fluent Portuguese Resume Examples & Samples

Emphasis on driving high customer satisfaction and resolution
Escalation and support; Own or lead complex and/or high priority issues/requests resolution
Troubleshooting and helping resolve issues
Customer education on supported devices, purchase processes and features
Act as point of contact for troubled cases with imminent or ongoing feedback
Resource management and scheduling
Allocation and distribution of tasks across languages and processes
Liaise with management and stakeholders for product discussions and improvements
Support in the implementation of global innovative solutions for product and team performance improvement
Coach and mentor the team
Risk and issue management
Perform RCA (root, cause analysis) when required providing insights on trends
Provide the client with SLA and metric reporting on team performance
Provide insight for action plans for any areas of risk
New process incubation and induction
Create and maintain up to date product and cross-product documentation
Create a culture of quality and excellence within the team
Outline process improvements
Exceed customer satisfaction
Fluency in English with minimum 2 years’ experience in customer support for said language (chat, voice, email) working with direct consumers (B2C)

Social Worker Care Coordinator Supervisor Resume Examples & Samples

Employee Engagement
Physician Alignment
Growth and Finance

Social Experience Supervisor Resume Examples & Samples

Event Production Responsibilities
Treats every day like an event, creating positively outrageous experiences for guests of all ages
Plans “cruise ship-style” entertainment for both children and adults, taking place both outdoors and indoors, year round
Supervises the Omni Kids and Babysitting Programs
Supervises the Historical Tour program, sourcing and training guides to give tours at both the daily tours, and additional group tours
Supervises resort wide entertainment programming and monitors performances
Works closely with Events Leadership to create and fine tune seasonal activity plans
Ensures all staff follows departmental policies and procedures throughout the group experience
Ensures the guest’s experience flows smoothly, and all guests are provided an experience consistent with the quality standards and delivery promises
Supervisory Responsibilities
Provides direct supervision to the Team of the Events Department which includes Activity Attendants, Omni Kids Attendants, and Pool Attendants
Provides support and direction to department attendants
Assists other Supervisors in the Events & Activities Department as requested
Financial Responsibilities
Works within guidelines of activity expenditures, procedures and budgets; insures all procedures are followed accurately and tracks and monitors ROI
Orders supplies for daily activities using Birchstreet System and keep inventory
Assures vendors are performing within their guidelines of contract, manages Special Lodging Requests and meal vouchers when necessary
Monitors activity in RTP to ensure products are built accurately
Administrative Responsibilities
Edit and releases Daily Bugle to mailing list
Ensures policies and procedures are managed accurately and proper confidentiality of all documents is protected
Provides regular reports to the Assistant Events Manager and Events Manager as requested and required
Communicates regularly with the Assistant Events Manager and Events Manager regarding all aspects of the formal, daily, and group event production
Marketing Responsibilities
Supports the Marketing Department and Activities Concierge Desk by making sure all published information is up to date and accurate
Manages Events Calendar in Trumba, making sure all information is current and accurate
Provides the marketing department with very frequent pictures and text for social media sharing as appropriate
Customer Service Responsibilities
Personally addresses any customer complaints or concerns, insures proper resolution is reached
Communicates any event issues to the corporate customer service team including instructions as to how to resolve any complaints
Must have excellent interpersonal skills
Must provide excellent service to internal and external customers
Must have excellent oral and written communication skills
Must be attentive to detail
Must have the ability to adapt to unexpected situations
Must be punctual and reliable
Must be able to remain calm and portray a friendly demeanor in stressful situations
Must be willing to work weekends, holidays, and occasional evenings
Must be able willing to work in unfavorable weather conditions

Clinical Social Work Supervisor Resume Examples & Samples

REPOSTING: Previous applicants do not need to reapply.**
Salary Grade: 74* *Salary Range: $46,206 to $75,719*
Must have held a license as a clinical social worker for 2 years with at least 4 years of documented supervisory experience in a behavioral health setting
Proven management and clinical supervisory skills in a psychiatric hospital or behavioral/mental health setting
Demonstrated experience working with special populations
Documented understanding of social work principles and methods
Illustrated ability to utilize a variety of social work assessment tools/techniques and treatment approaches
Please make sure to complete your application in full. Document all education, education dates, experience, knowledge, skills, abilities, certificates, and licenses on the application

Supervisor Social Work Care Management Resume Examples & Samples

LCSW in the State of New Jersey is required
MSW is required
Minimum of three (3) years of work experience in an acute care environment is required

Social Work Clinical Supervisor Resume Examples & Samples

Full supervisory responsibility and oversight for up to 6 Clinical Coordinators (LBSWs/LGSWs/LCSW-Cs) who carry a caseload of 8-10 children/adolescents and who are responsible for weekly visits and case management services
Monitor staff and foster parent compliance with documentation and report back to the Program Director. Participate in and conduct chart audits. Participate in monthly Quality Improvement meetings, conduct monthly calls regarding service delivery and attend home visits on a weekly basis
Participate in matching meetings, placement review meetings and management team meetings as scheduled. Facilitate weekly team meetings when Program Director is absent and provide programmatic oversight when the Program Director is absent
Provide back-up On-Call Support to staff on a rotating basis during non-office hours
Support Intake and Recruitment services as needed
Oversee staff and foster parent skill development on a monthly basis
Assists in the overall management of the program and staff as directed by Program Director or in the absence of Program Director. May oversee recruitment, matching, contracting, performance evaluations and reimbursement for mentors
Provides on-call support by participating in on-call rotation as scheduled and providing consultation with team members as assistance is needed
May develop and implement crisis intervention emergency procedures, oversee Utilization Review, Quality Assurance, investigations, internal evaluations and participate in emergency coverage system
Performs other related duties and activities as required

Supervisor Social Worker Resume Examples & Samples

Demonstrates consistent ability to lead and manage daily department operations according to policies, procedures and goals in a timely manner
Acts as a role model for facilitating and implementing change effectively
Promotes and enhances collaborative/caring relationships with colleagues and contributes to a caring environment
Consistently demonstrates expertise of the case management process by guiding and acting as role model for the unit staff. The Case Management Process includes: Assessment, Planning, Implementation, Coordination, Monitoring and Evaluation. This is accomplished thru collaboration with patient, family, physicians, healthcare team members and payers
Efficiently manages staffing and scheduling, maintaining adequate staffing for patient acuity, budget and census. Effectively manages staffing costs/unit of service by monitoring and optimizing utilization of resources. Maintains accurate Kronos time keeping
Ensures consistent compliance with regulatory requirements
Compiles, analyzes and completes schedules, reports within established timelines
Supervises assigned staff; assists/provides input with performance appraisals on time. Participates in the interview process for new hires and assists in the orientation/training of new staff
Maintains knowledge of current practice in field to ensure department information/practice is up to date. Reviews, updates and develops draft policies and procedures. Identifies performance improvement and educational needs; implements a plan and monitors impact. Provides pertinent formal and informal education to appropriate staff
Represents department and profession on assigned committees and performs assigned responsibilities within expected timelines
Fosters collaboration with every member of the healthcare team by keeping open lines of communication
Completes department statistics/reports accurately and on time
Must be a dynamic leader, able to navigate a complex environment, with excellent verbal and written communication skills, as well as strong project management and operations experience
Ability to effectively interact and establish immediate credibility with all levels of management, physicians, staff, patients, and community leaders
Effective influencing, negotiation, relationship-building and communication skills are essential
Ability to work effectively under pressure, due to change priorities
Ability to work with Information Service department to maintain performance of computer hardware and software within the department
Effective employee management skills
Ability to lead through influence and persuasion
Ability to facilitate the integration of the finance, operations, and strategic functions of the organization
Possess strong leadership, critical-thinking and motivational skills/abilities
Knowledge of ambulatory healthcare delivery and management
Ability to build consensus across organizational lines
Ability to adapt quickly to changing conditions while managing multiple priorities
Ability to work independently, self-direct activities
Ability to work effectively and establish and promote positive relationships
Ability to travel between St. Joseph Health locations

Clinical Social Work Supervisor Resume Examples & Samples

Provide clinical social work services to adult mentally ill patients
Provide supervision to social workers in a psychiatric hospital setting
Develop and implement person-centered treatment and discharge plans in collaboration with patients and other members of the interdisciplinary treatment team
Serve as a liaison between the community agencies and others that support the recovery and return to the community
Ability to interview, assess, problem solve, and coordinate community and agency resources
Knowledge of Substance Use Disorders and community based treatment options
Knowledge of healthcare issues affecting those with mental illness
Licensed as a Clinical Social Worker
Demonstrated knowledge of social work theory and practice with individuals and systems
Demonstrated ability to provide supervision over social workers
Demonstrative ability to form therapeutic relationships with consumers and their families / significant others and to form effective partnerships with community service providers and interdisciplinary treatment team
Demonstrated knowledge of the functions of a hospital / community mental health system and discharge planning
Demonstrated knowledge of Substance Use Disorders and community based treatment options
Demonstrated ability to communicate effectively, both verbally and in writing
Demonstrated ability to work with multidisciplinary treatment teams ensuring development, planning, implementation and evaluation of treatment
Demonstrated ability to organize and multi-task
Skilled in assessment, treatment planning and group facilitation
Skilled in documenting in the medical record and articulating and interacting with patients and others regarding clinical / administrative concerns or issues
Experience with persons who are mentally ill and criminal justice-involved
Experience with state and federal entitlements
Experience with supervising others
Experience with utilizing community resources for the mentally ill
Valid driver’s license

Social Work Associate Supervisor Resume Examples & Samples

Master's degree (or Bachelor’s degree with equivalent years of work experience) in social work from a program approved by the Council on Social Work Education or related field of Social Service, Counseling, Psychology, or related area, and a minimum of two years of professional experience in a related case management and/or substance use counseling work; or the equivalent combination of education and experience
Within one year of employment, successful completion of San Francisco Department of Public Health Involuntary Hold 5150 certification training, and maintaining continuous certification
One year of experience coordinating care with service providers
One year of experience in facilitating groups with multiply diagnosed clients
At least six months of experience in providing clinical and/or administrative supervision to staff
Demonstrated knowledge of behavioral health counseling methods and techniques, crisis intervention, treatment planning and case management
Strong knowledge of applicable federal, state and local laws, rules and regulations
Demonstrated supervisory skills to guide behavioral health providers on treatment methods
Strong interpersonal skills to develop and maintain cooperative working relationships
Verbal and written communication skills to effectively communicate. Demonstrated active listening, persuasion and counseling skills
Demonstrated ability to prioritize and meet deadlines in a complex, challenging environment
Ability to organize operations in an efficient and effective manner
Licensed in a behavioral health counseling discipline
Certified, or registered, as Certified Addictions Treatment Counselor (CATC) or other addiction-related certification through the California Association of Alcohol/Drug Educators (CAADE)
Working knowledge of human resources management practices and policies
Knowledge of business software, specialized applications and EHR systems used in behavioral health centers / clinics
Familiar with Avatar and Mental Health and Drug Medi-Cal systems of care, LCR, eClinicalWorks, ARIES
Experience with documenting according to Medi-Cal standards in Avatar, both Mental Health and Drug Medi-Cal systems
Familiar with hospital-based case management services, linkage and/or intensive case management services
Sensitivity to working with cultural, ethnic, and racial issues
Ability to work independently in non-office based and community settings in intensive case management work

Social Experience Supervisor Resume Examples & Samples

Provide encouragement, support, and a thriving environment for all Omni Mount Washington Resort employees
Assist with specialty activities and events that are child related as requested by the Hospitality Events Coordinator
Interact with other departments to ensure that guests’ needs are satisfied
Follow-up with guests once hotel departments to see that problems are resolved
Speak with guests in a friendly, warm manner making them feel welcome to the hotel
To proactively work to seek out ways in which to improve the hotel experience for our guests
Assist with specialty activities and events as requested by the Hospitality Events Coordinator
Assists with maintaining files for events, activities, and programs
Assists with generating Banquet Event Orders, Spec Sheets, Check Requests, and Special Lodging
Requests and all other necessary paperwork for events, activities, and programs
Enforce safety and security policies and procedures
Contribute to the team effort by accomplishing related results as needed
Perform miscellaneous duties, which arise within the Department or as directed
Long periods of walking or standing
Must be able to lift up to 50 lbs. and push or pull up to 70 lbs
Must be able to work a flexible schedule
Must be available evenings, weekends and holidays

Supervisor, Email, Social Media & Complaints Resume Examples & Samples

This position will be moving to Atlantic City in 2018
Progressive supervisory/leadership experience in a union environment
Demonstrated computer literacy and database management and ability to quickly learn computer programs
Knowledge of Regulatory and Company policies related to billing and customer accounts as well as meter reading, collections and payment processing procedures a plus
Must possess well developed interpersonal, leadership, and time management skills
Must have skills to coach employees on their reliability, quality, and performance
Strong analytical, decision making and problem solving skills
Ability to work collaboratively with others to resolve complex issues
Must foster an inclusive work environment and value all aspects of diversity
We are committed to developing and implementing innovative projects that increase energy efficiency and save clients money
We provide an opportunity to build a successful and rewarding career in a variety of functional business areas
We foster individual talents and abilities while promoting the value of teamwork
Our culture prepares you for a lifetime of learning and professional development

Social Worker Supervisor Resume Examples & Samples

Conducts periodic supervision sessions and team meetings to oversee the activities of a team of school social workers and school psychologists. Also provides professional development training for Shelby County Schools Mental Health Center staff
Addresses complex problems and provides solutions that are highly innovative and ingenious, achieving quality and work process improvements. Ensure that the workgroup’s goals and activities are in sync with and support the broader goals and objectives of the organization; and that the execution of responsibilities is in accordance with lawful and ethical standards
Attends and contributes to organizational and planning meetings with other district leaders
Directs the preparation and maintenance of a variety of narrative and statistical reports, records, correspondence, and files related to service activities of staff, while also conducting periodic staff evaluations
Processes student referrals and reviews assessment data to aid in diagnostic formulations and treatment planning
Reviews file documentation and ensures maintenance of records in compliance with licensure requirements and legal/ethical standards
Offers solutions-oriented consultation to schools as necessary to address the behavioral health needs of students
Promotes increased understanding of the importance of school psychology and school-based mental health services among District personnel and stakeholders
Maintains awareness and expertise in current professional research, trends and methodologies as they apply to school psychological services
Develops and oversees special programs that promote social-emotional adjustment of students through a tiered model of service delivery
Oversees and manages response to mental health emergencies and school-wide crises in schools
Works collaboratively with other professionals and management to achieve a system-wide result, leading a team in the effort. Provide consultation and training to parents, teachers and other personnel
Advanced level skill using Microsoft Excel, Outlook, PowerPoint, Word, database management and other appropriate software applications and internet research
Advanced knowledge of mental and behavioral health principles, practices, policy, procedures, laws, regulations and techniques
Evaluates and advises management on mental and behavioral health principles, practices, policy, procedures, laws, regulations, techniques and best practices
Advanced detail orientation, superior commitment to accuracy and thoroughness and superior organizational skills
Keeps commitments. Inspires the trust of others. Works with integrity. Ethically upholds school system values
Ability to tackle the operational challenges of the merged school district in a complex, changing political and educational environment
General leadership skills. Ability to be a team leader on minor projects