Analyst, Social Resume Samples

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R Hermann

Randy

Hermann

83784 Kiehn Divide

Detroit

+1 (555) 654 6690

83784 Kiehn Divide

Detroit

Phone

p +1 (555) 654 6690

Experience Experience

Phoenix, AZ

Analyst, Social Media

Phoenix, AZ

Davis LLC

Phoenix, AZ

Analyst, Social Media

Assist the Social Media Team in optimizing platform performance by providing real-time data monitoring and coverage reports for events, launches and campaign
Performsqualityassurance(QA) reviews of social media conversationsand develop reports, and communicate coaching opportunities strategies to management team
Be willing to work tent-pole events to provide analytics in a real time capacity
Research and develop new reporting tools/applications to drive to improved reporting and reduce cost
Performs qualitative and quantitative analysis around the digital economy
Provide accurate scoring according to approved criteria definitions, quality standard, and standard operating procedures (SOPs)
Utilize existing social measurement tools such as Sprinklr as well as identify new or emerging tools to help articulate social performance

Houston, TX

Business Analyst Social Marketing

Houston, TX

Windler Group

Houston, TX

Business Analyst Social Marketing

Execute on these insights by designing, launching, and monitoring new campaigns or tests
Own and manage multiple social marketing projects and initiatives critical to the growth of the company
Work closely with external partners to be the first in market to test product betas, new ad types, or tracking solutions
Help develop the strategy and roadmap for the channel
Capacity to multi-task & work well in a dynamic, fast-paced environment
Analyze channel performance, identify trends, and highlight opportunities for optimization and growth
Familiarity with, or interest in learning, SQL

present

Philadelphia, PA

Senior Analyst, Social Analytics

Philadelphia, PA

Heidenreich, Trantow and Dach

present

Philadelphia, PA

Senior Analyst, Social Analytics

present

Produce data-driven insights to inform A+E Networks’ programming strategy and decision-making to maximize social content reach and its performance
Provide support in building out A+E’s social analytics and reporting capabilities
Assist in managing vendor relationships by ensuring all profiles, keywords, and roll-ups are up-to-date in all tools
Manage weekly and monthly social media reports to better understand social platforms and corresponding audience behaviors
Maintain goals and benchmarks for social content performance and campaigns
Strong knowledge of social media platforms, including the nuances of video and creative performances
Support the completion of ad-hoc requests related to social media

Education Education

Bachelor’s Degree in Marketing

Syracuse University

Bachelor’s Degree in Marketing

Skills Skills

At least 1 year of experience of Paid Social bid management, paid social campaign development/management/optimization with the use of leading Social platforms (e.g. Facebook, Twitter, etc.)
Strong analytical thinking and mathematical skills and an ability to manage data
Flexibility and capable of dealing with ambiguity
Excellent communication and writing skills
Strong cross-group collaboration skills
Self-motivated and excited to take on new challenges
Advanced understanding of Excel and competency in PowerPoint & Word
Experience with Facebook and Twitter Ads platform or 3rd Party API technology
Understanding of Search PPC and digital display advertising
Other language skills

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12 Analyst, Social resume templates

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Senior Insights Analyst Social & Web Resume Examples & Samples

Demonstrate problem-solving ability with emphasis on drawing inferences with data
Demonstrate an understanding and ability to connect Social, Paid Media and Web Analytics Monitoring tools to gain integrated online marketing insights
Recommend, prepare, monitor and evaluate key conversion metrics and KPI dashboards by analyzing patterns, usage and trends
3+ years relevant experience with experience in Web Analytics, Social Insights, Business Intelligence, Marketing analytics or other highly-quantitative field
Experience with web analytics platform(s) (Webtrends, Omniture, Google Analytics, etc.)
Expert level knowledge of Microsoft Excel and PowerPoint and demonstrated experience in analysis, research, and presentation creation

Analyst, Social Insights & Analytics Resume Examples & Samples

3+ years experience in performing and leading digital analytics in an agency, research provider or consulting firm
1+ years experience in analytics for social media and engagement
Proficiency in Excel and exploratory data analysis (experience with R, SAS, SPSS or other statistical packages preferred)

Business Analyst Social Marketing Resume Examples & Samples

Own and manage multiple social marketing projects and initiatives critical to the growth of the company
Analyze channel performance, identify trends, and highlight opportunities for optimization and growth
Execute on these insights by designing, launching, and monitoring new campaigns or tests
Closely monitor changes to social platforms, both old and emerging, as well as ways in which consumers engage with each
Work closely with external partners to be the first in market to test product betas, new ad types, or tracking solutions
Help develop the strategy and roadmap for the channel
BA/BS degree, with strong academic record (a plus if from an analytical or quantitative field)
Ability to think and perform both tactically and strategically
Capacity to multi-task & work well in a dynamic, fast-paced environment
Strong quantitative skills, comfortable in a data-driven business environment
Exceptional communications skills, both written and verbal
Positive, people-oriented, and energetic attitude
Familiarity with, or interest in learning, SQL

Analyst, Social Media Resume Examples & Samples

Performs qualitative and quantitative analysis around the help and support forums
Designs and develops media monitoring and social media analysis strategies using monitoring tools and human tracking techniques
Conducts media monitoring and social media analysis to identify potential risks associated and vulnerabilities in public communications and perceptions about the organization and/or program and to identify opportunities for reactive and proactive engagement
Evaluates, assesses, monitors and measures the impact of performance and effectiveness of communication and outreach tactics
Conducts research as necessary to build benchmark metrics and baseline assessment on help and support forums
Develops media monitoring and social media analysis reports daily, monthly, and on an as needed basis regarding emerging topics and trends
Available on an as needed basis for crisis communication
Analyzes internal and external customer information. Supports annual strategy review process as well as ad-hoc strategy projects
Identifies new growth opportunities and builds business cases based on primary research. Creates executive level communications and presentations
Monitors external sources for market and competitive intelligence

Analyst, Social Media Resume Examples & Samples

Performs qualitative and quantitative analysis around the digital economy
Conducts research as necessary to build benchmark metrics and baseline assessment on social media platforms
Identifies new growth opportunities and builds business cases based on primary research. Creates executive level communications and

Analyst, Social Media Resume Examples & Samples

Support reporting flow for NFL Social Media
Analyze, disseminate and present trends to senior management and platform stakeholders
Execute competitive analysis and benchmark NFL Social Media properties against competitors within the sports and other entertainment verticals
Maintain relationships with analytics vendors and platform analytics contacts
Identify content testing strategy and implement reporting on testing across social media platforms
Surface key insights and learning to inform content optimization
Improve and enhance NFL Social Media dashboards and visualization of key metrics
Research and develop new reporting tools/applications to drive to improved reporting and reduce cost
Coordinate with sponsorship marketing to integrate ad sales opportunities with social media campaigns
Collaborate with other analytics partners to give a cross-platform view of social impact on the NFL
Monitor social trends across the internet at large
Be willing to work tent-pole events to provide analytics in a real time capacity
Great writing/story telling skills
Deep understanding and experience with social measurement tools (Twitter, Facebook Insights, Adobe Social, Zuum, SocialFlow, Hootsuite, Crimson Hexagon, etc.)
Experience working with professional business units such as Business Development, Ad Sales and Executive audiences
Data driven professional who makes decisions based on empirical evidence and can persuade others to do the same
Strong analytical, strategic, and problem-solving skills
Entrepreneurial, smart and passionate
Flexible in the ever shifting world of social media
Proven ability to manage multiple projects and time management skills
Ability to thrive in a fast-paced work environment and adapt to continually changing priorities and aggressive project timeframes
Passionate sports-fan, extremely knowledgeable about football

Analyst, Social Media Resume Examples & Samples

Evaluate conversations between Digital Care specialists and customers using Digital Care Quality Assurance Playbook
Provide accurate scoring according to approved criteria definitions, quality standard, and standard operating procedures (SOPs)
Effectively communication results to Supervisors, and Digital care specialists both verbally and in written format, providing specialists a path to appropriate reference materials for additional guidance
Identifies and Communicates conversations trends with operations team; complies and verifies statistical reports regarding metrics for review
Responds to and reviews score disputes and escalates appropriately
Presents training materials to Digital care specialists as needed
Performsqualityassurance(QA) reviews of social media conversationsand develop reports, and communicate coaching opportunities strategies to management team
Coaches and monitors performance of employees to meet and exceed Digital Care overall goals and objectives in areas of issue resolutions, customer satisfaction, and specialist's engagement
Assist with process improvements initiatives and strategies to improve customer interaction via social channels leading to improved Net Promoter Score (NPS) and customer satisfaction
Communicates company strategy and motivates employees toward achieving company

Technical Support Senior Analyst\social Media Support Resume Examples & Samples

Listening: Utilizing SMaC listening tools (Sprinklr) to react and support agents on EWS highlighted cases, case ownership/step in may be required depending on case severity
Resolution: Support Outreach agents on complex and unresolved issues escalated by frontline as well as on PON items as a result of case scrubbing from negative CX or bad KPI cases driven by agents
Act as SME/Mediator between frontline and PMs to deploy and use new tools and technology aimed to remove inefficiencies, reduce case handling time, increase customer experience (e.g. EWS, SuperFix, Delta case management, Case Closure, Sprinklr social asset management, etc.)
The L2 will remotely help agents from the global team outside of usual location based on availability/time zone
Complexities involve working with multiple cross-functional partners between Sales, Marketing, Care, and Tech to achieve. Regular updates with/from the L3 will be required
Ad Hoc tasks could also include/but not limited to: training organization in collaboration with L&D, new process deployment and compliance with frontline agents, Epicenter POC, tools escalations POC to PM team
Handle the service dispatch requests raised by outreach frontline agents to reduce RDR
Excellent communication skills, along with good social presence. Good in read/write in English is a must. Fluent in oral English will be a strong plus
Should be technically very sound, and knowledge about Care Process will be a strong plus
Excellent customer service skills, including the ability to deal calmly, positively, and professionally with

Data Analyst, Social Media Resume Examples & Samples

Lead routine Post Sales Surveillance social media data acquisition, cleansing, aggregation and escalation
Manage tracking, management and automated tool development for executive and working team monitoring
Provide real-time actionable insights to potential product quality or product safety issues
Standardize approach to social media data mining, vetting and escalation
Manage communication processes, escalation and reporting
Assist in software tool selection to maximize efficiency and accuracy
Lead Post Sales Surveillance benchmarking and best practices for continuous improvement
3-5 years of experience in social media analysis
Bachelor’s degree required. Data science educational background preferred
Highly proficient in MS Office suite
Strong quantitative and organizational skills
Experience with social listening tools
Understanding of the digital landscape
Basic knowledge of Powersports terminology and technology preferred

Senior Analyst, Social Resume Examples & Samples

Digital media operations preferred
Advanced understanding of Excel and competency in PowerPoint & Word
Strong cross-group collaboration skills
Understanding of Search PPC and digital display advertising
Other language skills

Analyst, Social Resume Examples & Samples

Develop skills by participating in ongoing training, workshops, etc
Four-year college degree
At least 1 year of experience of Paid Social bid management, paid social campaign development/management/optimization with the use of leading Social platforms (e.g. Facebook, Twitter, etc.)
Experience with Facebook and Twitter Ads platform or 3rd Party API technology

Analyst, Social & Web Analytics Resume Examples & Samples

Work closely with digital leadership to determine and meet growth and engagement goals
Provide social data, traffic reporting and audience insights on an ongoing basis to the Social Content and Strategy team
Measure and benchmark the success of native social assets and on-site trending content
Uncover and interpret patterns and trends in user behavior across Conde Nast websites and social pages to drive content ideation and optimize output
Devise and track testing strategies for optimizing social content and the social feed
Develop and implement social listening strategies and reporting templates for trending topics
Collaborate with brand-dedicated analysts to track key metrics across the business for easy executive reference and decision-making
Identify new tools and processes that the Social Content and Strategy team and Conde Nast brands can use to gain better insight into social performance and trends
1-3 years of experience with a major website, social platform, digital advertising agency or online marketing, advertising, publishing, fashion or retail organization with a thorough understanding of online business models and strategies
Experience with reporting and analysis using a major web analytics tool such as Omniture / Google Analytics, as well as social analytics tools – native (e.g. Facebook Insights) or third-party (e.g. Crowd Tangle)
Entrepreneurial, digitally savvy, creative and experimental in the approach to problem solving, with exceptional analytical and critical thinking skills
Ability to clearly articulate and present initiatives to creative and technical teams alike
Understanding of statistical concepts
Ability to effectively communicate data with actionable recommendations

Senior Analyst, Social Media Resume Examples & Samples

Project Planning
3 years relative experience
Experience in Social Media Marketing
Basic working knowledge and understanding on Social Media Marketing (monitoring and listening, and analytics) is essential
Working knowledge in using social media monitoring tools such (e.g. Oracle Social Relationship Management, Radian6, Hootsuite, etc.)
Knowledge in tools used to analyze social data (e.g. Facebook Insights, Twitter Analytics, Google Analytics, etc)
Working Knowledge in MS Excel, MS Word and MS PowerPoint
Knowledge and experience in social media content creation
Communication skills (oral & written)
Analytical Skills
Organizing and planning skills
Time/work management

Senior Analyst / Social Media Resume Examples & Samples

Support with development and implementation of ad hoc and ongoing social media analytics and reporting programs linked to clients’ overall strategy and business objectives
Assist in the development of analytics program scopes and budgets for new programs
Create polished insightful performance tracking and analytics deliverables, based on approved scopes and budgets
Assist in the setup, management and reporting of brand owned social channel, earned social and site tracking – including data exporting and analysis
Support with cross-channel media audits for client planning and new business
Demonstrate familiarity with owned, paid and earned aspects of digital content management, including social media tracking, site analytics and search
Keep abreast of changes in digital media intelligence and tracking platforms and proactively suggest adjustments to analytics strategy and tactics based on changes
Develop a strong working knowledge of various media data vendors and tools
Familiarity with the following preferred, but not required

Analyst, Social Media Resume Examples & Samples

1 to 2 years of full-time work experience
Must have the ability to multi-task and prioritize work independently
Prior experience with web-based platforms
Team player with ability to effectively communicate timing and requirements to internal team members
Prior experience within hospitality industry

Analyst, Social Media Resume Examples & Samples

Lead and develop the use of social media data and analytics to tell the larger omni-channel story and empower the Social Media team in the development of future strategies
Link social at the guest level to other channels such as CRM, paid media, and web to track and enhance the customer journey
Leverage social data as a tool to test and optimize creative and messaging
Determine creative ways to leverage social data and analytics as a means to track awareness, guest feedback, and forecast trends
Assist the Social Media Team in optimizing platform performance by providing real-time data monitoring and coverage reports for events, launches and campaign
Provide strong consulting through a deep understanding of business problems, and developing and implementing creative solutions to support social media efforts
Utilize existing social measurement tools such as Sprinklr as well as identify new or emerging tools to help articulate social performance
Act as a storyteller, translating complex analytical work into easy to understand analysis and recommendations
Partner with integrated teams to think outside the box on how social listening can help fuel business impact
4-year Degree in Business, Marketing, Finance, Economics, Mathematics or related areas of study or equivalent work experience
3-5 years of social media analytics (preferred) or web, ecommerce, digital product or channel strategy experience
Strong analytical skills coupled with the ability to form hypotheses and draw meaningful insights from disparate data sources
Social Listening experience a must have
Excellent written, oral communication, project management and presentation skills
Must be able to clearly articulate and present findings and recommendations to team members and management, and to technical and non-technical audiences
Equivalent combination of education and experience is acceptable

Senior Data Analyst, Social Casino Resume Examples & Samples

Execute quantitative analyses that translate data into actionable insights. Provide analytical and data-driven decision-making support for key projects
Develop new insights and analyses that inform decisions and help us continue to delight the people playing our games
Provide reporting and performance monitoring to game studios using data drawn from diverse sources
Comfortable manipulating, transforming, and analyzing complex, high-volume, high-dimensionality data from varying sources
Enjoys playing mobile games (preferred)
Excellent presentation and communication skills; comfortable explaining technical topics to non-technical users
Good client management skills with a strong grasp of both technical and business perspectives
5+ years of experience performing quantitative/statistical analysis, preferably for an internet or technology company
Experience in using tools like Tableau for creating dashboards, reports and data exploration (strongly preferred)
Strong hands-on experience with SQL, data warehousing, data modeling, dashboarding and reporting, involving very large datasets and multiple data sources, with ability to interpret data and produce meaningful insights
Extensive experience querying large, complex data sets
Experience automating analysis using analytics packages in languages like R or Python
Ability to execute research projects, and generate practical results and recommendations
Proven ability to work in a fast-paced environment, and to meet changing deadlines and priorities on multiple simultaneous projects
Enjoy working in both individual and team settings
Experience with A/B testing design and read-outs
B.S. or B.A. in Math, Statistics, Comp Sci, Engineering, or other technical field required; advanced degrees strongly preferred

Analyst, Social Analytics & Insights Resume Examples & Samples

This person will collaborate across internal and external stakeholders, track performance of social media initiatives and recommend in-market and post campaign changes to improve business results
This role will also involve planning, aligning and overseeing in-campaign measurement testing of social media channels to deliver brand and portfolio learning opportunities
They will be an integral part of the H-Pulse Social Lab team and when necessary will support team in the development of ad hoc social listening reports as well as real-time social opportunity spotting
Ideal candidate will be a lifelong learner, adaptable to and passionate about the ever-changing and evolving social media landscape and all its related technological enhancements
Three or more years of social media experience
Three or more years of analytics experience
Proficiency with digital listening and measurement tools, such as Radian6, Sprinklr, Unified, Google Analytics and other leading programs
Familiarity with social media, viral and word of mouth online marketing best practices
Advanced proficiency with MS Office Suite (PowerPoint, Word, Excel)
Ability to expand our social media engagement to enhance consumer experience and protect the company
Excellent project management, problem solving, analytical and insights identification skills
Excellent writing, editing, and communication skills
Willingness to work a flexible schedule as needed, which may include evening and/or weekend hours
Ability to engage with consumers across various social media channels
Risk mitigation experience

Analyst, Social Media Resume Examples & Samples

Continuously monitor social media campaign performance including campaign structure, channel selection and creative performance. Leverage findings and reporting to optimize creative/media
Responsible for managing and developing social listening tool and social CRM program
Will set appropriate KPIs for share of voice and sentiment
Provide detailed weekly and bi-weekly reports and analysis on performance on social media. Additionally, include recommendations on optimizations needed. Forecast growth by social channel
Management of social listening/reporting tool. Oversight on tool users, implementation of new tools, requests for reports
Understand effects of social chatter on paid media and vice versa
5 years' experience
Experience in social media marketing, digital marketing, online advertising/media, channel marketing and/or consulting. Proven track record of communicating actionable insights verbally and in writing. The ability to successfully prioritize and manage multiple projects in a deadline-driven environment is critical. Exhibit enthusiasm, passion, creativity and commitment
Proficient in Microsoft Office Suite (expert in Excel), Site Catalyst (or similar), Social listening tools, Social channel analytic dashboards/tools. Must have experience working with Sprinklr

Senior Analyst, Social Analytics Resume Examples & Samples

Produce data-driven insights to inform A+E Networks’ programming strategy and decision-making to maximize social content reach and its performance
Manage weekly and monthly social media reports to better understand social platforms and corresponding audience behaviors
Maintain goals and benchmarks for social content performance and campaigns
Support the completion of ad-hoc requests related to social media
Assist in managing vendor relationships by ensuring all profiles, keywords, and roll-ups are up-to-date in all tools
Provide support in building out A+E’s social analytics and reporting capabilities
Must be passionate about a quickly-evolving digital and social media environment
Strong knowledge of social media platforms, including the nuances of video and creative performances
Must be comfortable working with large amounts of data in a data-intensive environment
Experience in creating social media monitoring reports including content performance, sentiment analysis, and volume trends, to deliver social media insights that can help positively change content and engagement strategies
Experience with social measurement platforms including but not limited to Nielsen Social Guide, Listen First, Sprinklr, Facebook Insights, Twitter Analytics, YouTube Analytics, Tubular
Analytical mindset with advanced-level skills with MS Excel
Ability to convey ideas and solutions both verbally and visually
Self-starter and ability to work independently and as a team player
Great communication, presentation, and time-management skills
B.A. in a quantitative discipline such as Mathematics, Statistics or Economics

Digital Marketing Analyst, / Social Media Resume Examples & Samples

A Bachelor’s degree in marketing, business, or related discipline
5-7 years of digital marketing experience with 1-2 years of experience in media planning including a thorough understanding of digital marketing concepts, terminology and practical application of current and emerging technologies
Strong project management skills, including defining, organizing, planning, and executing projects from vision through implementation
Experienced leadership of cross-functional teams
Ability to work without close supervision, keeping focused on short and long-term objectives
Strong organizational skills, very detail oriented
Strong understanding of digital marketing strategies and tactics
Ability to work effectively in a collaborative team environment
Detail oriented, highly organized and a keen eye for consistency
Excellent interpersonal and customer communication skills