Retail Operations Coordinator Resume Samples

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JP
J Purdy
Jackie
Purdy
6407 Ana Loop
Boston
MA
+1 (555) 606 0092
6407 Ana Loop
Boston
MA
Phone
p +1 (555) 606 0092
Experience Experience
Detroit, MI
Retail Operations Coordinator
Detroit, MI
Kuhlman Inc
Detroit, MI
Retail Operations Coordinator
  • Working with the Loss Prevention Officer and Regional Sales Managers to review and maintain owned and operated stock taking procedures and best practice
  • Work with the Greenlight Manager to create schedules, record attendance, and aid in the general administration of Representatives
  • Inform assistant manager/manager of low stock levels
  • Manage daily functionality of Workplace (labor management) and support on-going store training and new hire onboarding
  • ACTING as an Assistant to both Head ofRetail & the Retail Operations Manager in store and at Head Office andsupporting them in administrative tasks
  • Provide support on customer management (DM, customer data, etc.)
  • Coordinate order tracking and order management as well as provide issue resolution between stores
San Francisco, CA
Retail Operations Coordinator Oms
San Francisco, CA
Bernier Inc
San Francisco, CA
Retail Operations Coordinator Oms
  • Create documentation that will drive change management
  • Daily management of projects including data upkeep
  • Daily cross-divisional calls to stay aligned on promotional cadence
  • Look at each project through the lens of each brand and division (Ralph Lauren, Polo, Polo Factory Stores, Club Monaco, E-commerce, Fulfillment Centers) to see optimal potential
  • Report out to Senior Executives on project statistics (Daily, Weekly, Monthly, Quarterly, Yearly)
  • Managing and reporting issues related to projects, following up to find solutions to the errors; keeping all members affected in the projects up to date through the process
  • Act as liaison between online and store line teams to ensure projects run smoothly, and all teams are informed
present
Phoenix, AZ
Retail Operations Coordinator Store Systems & Workforce Management
Phoenix, AZ
Heathcote, Romaguera and Torphy
present
Phoenix, AZ
Retail Operations Coordinator Store Systems & Workforce Management
present
  • Lead retail field teams in the forecasting and scheduling cycle, from generating forecasts and constructing initial schedule proposals
  • Plan the Monthly, Quarterly and Annual budgets for all Operating expenses utilising historical data, new initiatives, Comp, Non Comp and New store data
  • Support the financial budget process for new projects and initiatives that may involve Operating expense forecasting
  • Develop analytical forecasting documents & tools in partnership with Finance to support accurate tracking of expenses
  • Prepare revised quarterly operating expense Budgets for each store including the Balance to achieve (BTA) for the full year plan
  • Analyse and report historical data and trends to ensure optimal staffing levels across Stores
  • Provide ideas and solutions for ways to improve the Operating expense forecast process
Education Education
Bachelor’s Degree in Business
Bachelor’s Degree in Business
Belmont University
Bachelor’s Degree in Business
Skills Skills
  • Detail-Orientated, good analytical skills
  • Strong verbal and written communication skills with the ability to communicate with all levels of the company
  • Capable of multiple tasking
  • Proficient computer skills, Microsoft Excel, Access and Word
  • Excellent verbal and written communication and customer service skills
  • Adaptability: develop a team and operation in a constantly changing environment. Make swift decisions and pivot processes when necessary
  • Adaptability: lead a team and operation in a constantly changing environment. Make swift decisions and pivot processes when necessary
  • Adaptability: manage a team and operation in a constantly changing environment. Make swift decisions and pivot processes when necessary
  • Proficient typing, spelling, punctuation and grammar skills
  • Good presentation skills
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7 Retail Operations Coordinator resume templates

1

Retail Operations Coordinator Resume Examples & Samples

  • To be responsible for being the APAC focal person for the store, in order to provide quality and quantitative data to Brioni HQ, Kering Shared Service Centre (SSC) and Brioni Hong Kong
  • To provide training/functional support on every aspect of the store and personnel issues in the stores
  • To manage and oversee APAC DOS store operations such as expenses control, maintenance costs, security and safety, quality claim issues, inventory control, payment schedules and store administration
  • To coordinate the various activities focused on the opening of new store (supplier payments, collect IT capex/opex needs to liaise with Kering MIS SSC etc.) in order to comply the timeline and budgeted standard
  • To provide all the data (quantitative and qualitative) for Monthly Performance Overview and Budget/Forecast meeting, liaise with Kering Finance, HR SSC and Brioni Retail Personnel
  • To provide market and competitor information to Brioni Retail network and Buyer/Merchandise team
2

Retail Operations Coordinator Resume Examples & Samples

  • Manage inventory –(i.e., conducts counts and orders, maintains, receives, returns, tracks and secures equipment and supplies)
  • Perform operational tasks to maintain audit-ready status in store at all times
  • Prepare bank deposits, point of sale paperwork/recordkeeping, balance Cash/Payment Machine (Kiosk)
  • Prepares and keeps records of all documentation related to store operations including financial reporting, and documentation of coaching/corrective action/Process Improv and opportunities for leadership follow up
  • Ensure compliance with safety and security requirements of the store
  • Adhere to the store plan-o-gram, manages store resets and upholds merchandising standards
  • Maintains constant awareness of all operational policy and procedure changes, and communicates changes to store employees through proper communication channels
  • Minimum of six months retail operations, cash handling or customer service experience required
  • High school diploma or general education degree required; college degree or equivalent experience preferred
  • Ability to multi-task and prioritize in fast-paced environment
  • Advanced proficiency in PC skills with a focus on Excel, including, but not limited to reporting
  • Excellent communication, analytical, problem solving and time management skills
  • Ability to lift 35 lbs
  • Must be able to work flexible evening and weekend hours. Must be available for occasional overtime
3

Retail Operations Coordinator Resume Examples & Samples

  • Facilitate order tracking and order management as well as provide issue resolution between stores
  • Personal internal corporate facing order management
  • Creating and updating store facing policies to support client needs
  • Broker sales based on inventory availability within channels
  • Create daily reporting through use of Locate Daily Fulfillment reporting tools
  • Serve as a resource to stores upon request by working with Locate reporting tools
  • Act as a business partner to develop and maintain FAQ’s and solutions for system capabilities
  • Provide internal order status as needed to requesting teams
  • Maintain quality service by establishing strong organizational standards
  • Act as liaison between ecommerce, retail operations and store teams to ensure highest level of customer service through timely ordering, pack-out standards and feedback of guest journey
  • Attention to detail and problem solving
  • Effortlessly work in a team environment to accomplish related results
  • Process improvement
  • Strong communication and listening skills
  • Microsoft office suite and excel experience
  • Strong writing and interpersonal skills
  • Strong ability to prioritize workload and multi-task
  • Action oriented
  • Technical learner
  • Ability to develop peer relationships
  • Minimum 2 – 3 years experience in luxury goods or a comparable retail environment with a focus on retail operations
  • Micros/Locate order brokering preferred, not essential
  • Buying, Allocation or Inventory experience beneficial
4

Retail Operations Coordinator, NY Resume Examples & Samples

  • Manage operational functions for stores and act as a resource for field questions related to Policies and Procedures
  • First point of contact for all 48 + stores regarding escalation of operational issues
  • Update, communicate, and execute standards and procedures for stores by utilizing and/or creating new policies, procedures, and tools, and systems to achieve efficiency and accuracy
  • Process and follow up on store facility and maintenance needs and requests
  • Create, update and publish the Retail Calendar by coordination with other departments
  • Create, update, and publish weekly team performance reporting to the stores
  • Liaison between the store employees and retail corporate team for all communication
  • Bachelor's Degree strongly preferred
  • Minimum 2 years of apparel retail experience
  • Strong analytic, problem solving and judgment skills
  • Retail POS system experience
5

Retail Operations Coordinator Middle East Resume Examples & Samples

  • At least 3 years of experience in a retail operations role
  • Preferably with in-store experience or showroom
  • Good communications and analytics skills
  • Good knowledge of Office package
6

Global Retail Operations Coordinator Resume Examples & Samples

  • General office coordination and management duties. These duties will include but are not limited to: Executive calendar management, executive travel planning, DTC office coordination (meeting booking, hotel, booking, conference room management), executive travel , expense and PTO management
  • Coordinate DTC conference calls and meetings based on executive requirements and business needs. This includes overall travel support, conference room booking, ensuring proper materials are available, and prepping executives on meeting content prior to start
  • Plan and organize DTC special events and travel. This will include executive travel planning, district/company meetings, NSO and training meetings
  • Create executive level presentations as required by the business and ensure that all materials being presented from DTC have been checked for accuracy, spelling and grammar
  • A minimum of 4-6 year experience interacting with senior executives, preferably in a corporate environment
  • Previous experience in managing workload in retail preferred; strong curiosity in learning how retail works
  • Experience multi-tasking with the ability to handle changing priorities
  • Poised and able to manage under stress and minimal supervision
  • Must possess the utmost level of integrity and the ability to handle confidential information
  • Excellent verbal and written communication skills, including the ability to draft correspondence with minimal direction
  • Advanced computer skills, including Microsoft Office and PowerPoint as required
  • Ability to “think outside the box” and drive change
7

Retail Operations Coordinator Resume Examples & Samples

  • Is responsive to all communication received and with a sense of urgency
  • Acts ethically, and builds trust through reliability and authenticity
  • Takes fresh perspectives and flexible in response to change
  • Results oriented, with high drive to meet objectives and standards
  • Listens openly and sends convincing messages
  • Handles difficult and tense situations with diplomacy and tact
  • Works with other towards shared goals
8

Retail Operations Coordinator Oms Resume Examples & Samples

  • Look at each project through the lens of each brand and division (Ralph Lauren, Polo, Polo Factory Stores, Club Monaco, E-commerce, Fulfillment Centers) to see optimal potential
  • Report out to Senior Executives on project statistics (Daily, Weekly, Monthly, Quarterly, Yearly)
  • Daily cross-divisional calls to stay aligned on promotional cadence
  • Field Training for stores when needed on new projects
  • Daily management of projects including data upkeep
  • Managing and reporting issues related to projects, following up to find solutions to the errors; keeping all members affected in the projects up to date through the process
  • Develop and document process flows and business requirements
  • Create documentation that will drive change management
  • Act as liaison between online and store line teams to ensure projects run smoothly, and all teams are informed
  • Excellent business acumen and project management skills, including planning, execution and follow up skills
  • Ability to develop and execute systems and processes to a storeline audience
  • Strong analytical, conceptual and technical skills; ability to understand systems and reporting
  • Ability to navigate several different systems and varying levels of technology
  • Excellent time management skills and ability to handle multiple demands and competing priorities successfully
  • Strong communication skills (listening, written, verbal, facilitation) and the ability to interact with all levels of management
  • Excellent professional and interpersonal skills, including the ability to interface with all levels of management
  • Must display a high level of leadership, innovation and able to be solution oriented when approaching projects, tasks and deadlines
  • Must have a strong sense of urgency with demonstrated ability to work independently and make effective well thought out decisions
  • Demonstrated ability to be resourceful, creative and time sensitive when faced with multiple demands and challenging deadlines
  • Must be able to travel extensively
  • Strong Power Point and Excel skills
  • Ability to learn and master new systems in a short period of time
  • Must feel confident in teaching other team members system functions, explaining what is expected of them and showing them how to deliver on expectations
  • Will be proactive and jump in to assist managers on team when needed for a variety of project based tasks
9

Retail Operations Coordinator Resume Examples & Samples

  • Coordinate order tracking and order management as well as provide issue resolution between stores
  • Provide internal order status as needed to requesting departments
  • Maintain strong organization standards
  • Communicate with store teams to ensure highest level of customer service through timely ordering, pack-out standards and feedback of guest journey
  • Must have weekend availability
  • Strong communication, listening skills, and the ability to develop peer relationships
  • Strong ability to prioritize workload and multi-task with minimal supervision
10

Retail Operations Coordinator Resume Examples & Samples

  • Manage Fiscal Freelance Budget and Accuracy of Time Entry/Coding
  • Weekly reporting of freelance spend against plan & STD cumulative spend
  • Weekly reporting of event results to plan and STD cumulative spend
  • Weekly reporting of Freelance Artist Productivity by Event & STD cumulative results
  • Book travel and hotel accommodations for Freelance Artists per schedules provided by AE’s
  • Approve Freelance Artist time entries and expense reports
  • Enter New Hire Freelance Artist Information into HR Connect
  • Maintain Master Attribute Template of Freelance Artists by Territory
  • Assist AE’s with replacement artists due to cancellations and misc. event logistical needs
11

Retail Operations Coordinator Resume Examples & Samples

  • RUNNING various sales reports for Headof Retail & the Retail Operations Manager in NAV and chasing correspondingresponses on actions taken by stores
  • Have DAILY CONTACT with store managersto facilitate processes in the retail department and fulfil store needs
  • GENERATE and report on store sales andKPIs on a weekly and monthly basis
  • DEVELOP and coordinate training andstaff motivation programmes and drive sales through incentives
  • LIAISE with other departments to ensureretail processes and reporting are facilitated
  • COORDINATE implementations andimprovements of technology in store
  • MANAGING company staff uniform records,staff purchase records and discounts
  • ACTING as an Assistant to both Head ofRetail & the Retail Operations Manager in store and at Head Office andsupporting them in administrative tasks
  • RUNNING various reports on client spendin NAV and chasing corresponding responses on actions taken by stores
  • MANAGING, monitoring and reporting onstore costs i.e. consumables, stationary, drinks and utilities
  • Managing RETAIL HEALTH and Safetytogether with Facilities Manager in accordance with regulations and guidelines
  • LIAISING with Facilities manager withregards to retail requisites and follow up when necessary
  • MANANGING administrative duties for theRetail Managers
  • MAINTAINING and updating all retail records
  • Managing ADMINISTRIVE DUTIES for theRetail Managers and stores
  • RESPONSIBLE for all store orders
  • ANY OTHER duties as reasonably requested by other departments on an ad-hoc basis
12

Retail Operations Coordinator Resume Examples & Samples

  • Experience working in a corporate retail environment preferred
  • Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook)
  • Strong verbal and written communication skills with the ability to communicate with all levels of the company
  • Impeccable organization skills, including time management, prioritization and multi-tasking
  • Personable, enthusiastic, self-motivator
  • Analytical, with extreme attention to detail
  • Knowledge of fashion and the Dutch, LLC brands
13

Retail Operations Coordinator Resume Examples & Samples

  • Assist the Retail Operations team in the daily operations administration
  • Compilation of daily, weekly and monthly, ad-hoc report
  • Assist in analyzing sales trends and retail KPI reports
  • Ensure effective execution of store activities, workflow and compliance with company policies/procedures
  • Establish strong relationships and communicate effectively with stores and relevant divisions to elevate retail operating standards
  • Assist with new store openings and retail projects
  • Provide support on customer management (DM, customer data, etc.)
  • Coordination between retail stores and retail shared service/SAP access request team
  • Any other duties assigned by the management
14

Retail Operations Coordinator Resume Examples & Samples

  • Implementation and maintenance of retail communications center of excellence, connecting in-store teams with home office support
  • Procurement of new store assets, activation and management of facilities
  • Offsite storage oversight and coordination of company-owned assets
  • Supports all stores floor set, replenishment logistics and loss prevention efforts
  • Ownership over team calendaring, expense tracking, travel and planning of company events
  • Must be highly organized with an exacting attention to detail
  • Seen as approachable; demonstrates strong interpersonal skills and ability to build relationships at all levels of the organization
  • Emotional maturity, ability to relay information with tact and diplomacy
  • Highly resourceful team player, with the ability to be highly effective independently
  • Must have a “can do” attitude sense of humor, and enjoy being a team player who works with others to get the job done
  • Demonstrated ability to properly handle and maintain confidential information
  • Bachelor Degree of equivalent work experience preferred
  • One to three years of experience supporting management level leaders required
  • Advances Computer Software skills and experience in: MS Office (Outlook, Word, Excel, PowerPoint), Photoshop, preferred
  • Must be able to lift up to 50 lbs
15

Retail Operations Coordinator Resume Examples & Samples

  • Manages all content metadata and artwork/images for display on the FandangoNOW media detail storefront
  • Responsible for the creation of database records (CIDs) for all content managed by the Retail Operations team
  • Ensures the accurate entry and updating of all metadata as supplied by licensor partners throughout the duration of the license period
  • Responsible for the conforming, entry and updating (if necessary) of artwork supplied by licensors
  • Responsible for coordinating any artwork required for special entries and/or offers (Bundles, Pre-Order, etc.)
  • Assists with special projects as needed
  • 1 year experience with web content management
  • Prior experience in a studio, post-production house or online content provider
  • Familiarity with various image file formats, XML documents, Photoshop
  • Proofreading skills
  • Proven customer service skills
  • Proven B2B communication skills
  • A high level of attention to detail
  • Tenacious follow-through, strong organizational and problem-solving skills
  • Ability to adapt to shifting priorities and deadlines
  • Excellent communication (oral/written) skills
  • The ability to concurrently handle multiple projects with competing priorities
  • Demonstrated experience and success in managing large-scale content related projects
  • Experience in working with media asset management systems and workflow tools
  • A passion for television and film content
16

Retail Operations Coordinator Resume Examples & Samples

  • Remain an expert in software functionality to advise on new strategies and planning
  • Organize and maintain company-wide change request document and configuration planning
  • Monitor closely all systems for general functionality reliability
  • Oversee seamless integration of software updates or changes necessary for new store procedures
  • Serve as emergency on-call contact for all software and hardware issues that affect or interrupt stores’ ability to sell or provide excellent customer service
  • Manage user creation and credentials, roles and privileges assignment and distribution
  • Coordinate POS hardware and peripheral ordering and setup
  • Maintain customer database standards and integrity for optimal, detailed access and record keeping
  • Several years of luxury retail sales and customer service experience and ideally sales management, operations and systems administration experience
  • Commitment to grow with the company and expand opportunities within the business
  • Proficiency using POS software (Teamwork Retail), Google for Business, MS Word, Excel, HTML
  • Aptitude for working with information technology, systems configuration and maintenance, troubleshooting
  • Passion for working on your feet as much as at your desk with a versatility to travel around Brooklyn and work from wherever is required by stores on short notice
  • Entrepreneurial, self-starter, creative, curious, resourceful, extremely organized, detail-oriented, analytical, excellent communicator, problem solver, friendly, upbeat and positive
17

Retail Operations Coordinator Resume Examples & Samples

  • Accurately prepare and consistently communicate to stores via the Daily Email
  • Daily management of internal departmental email inbox(s)/calendar(s) and timely response to any reported issues or questions: Retail Operations, DKNY Workplace, and Retail Store Supplies
  • Preparation of the bi-weekly mailpack inclusive of fulfillment of proprietary store supplies
  • Manage budget and coordination of logistics for meetings/seminars inclusive of travel, hotels, meeting space, and meals
  • Manage daily functionality of Workplace (labor management) and support on-going store training and new hire onboarding
  • Prepare and submit vendor invoices for approval and payment
  • Review and approve store supply orders
  • Manage daily accuracy of ShopperTrak and support on-going store training and new hire onboarding
  • Partner with cross-functional groups and departments to support new store opening process
  • Contest implementation, communication and award fulfillment
  • Retail Portal content management inclusive of Policy & Procedure document updates as business requires
  • Prepare weekly business recaps for executive business review
  • Write memos, presentations, agendas, org charts, contact lists, etc. as business requires
  • Bachelor’s degree in Business, Communications or related field
  • Minimum 2 years experience in Store Operations/retail environment
  • Superior organizational and project management skills
  • Ability to effectively manage details on multiple projects
  • Strong skills in Microsoft Office Suite
  • Local travel required
  • Prefer specialty store/mall-based retail and supervisory experience
18

Retail Operations Coordinator Resume Examples & Samples

  • Support the daily operations through operational oversight and data analysis
  • Train Experts in the handling and escalation of more difficult support interactions
  • Manage scheduling, attendance, and general administration of Uber Experts
  • Train, coach, and guide Experts to drive quality and efficiency metrics
  • Own facility issues such as supplies, utilities, and branding
  • Improve processes on behalf of Uber Experts and partners
  • Actively contribute to the Retail program through independent and team based project work
  • People Management: effectively manage and motivate a team
  • Data Analysis: understand operational data from your RL and city to identify areas of opportunity
  • Adaptability: manage a team and operation in a constantly changing environment. Make swift decisions and pivot processes when necessary
  • Communication: articulate your thoughts with stakeholders ranging from your team to the toughest driver partners to the GM’s and RGM’s at Uber. Work well/effectively with your city team
  • Problem Solver: think creatively to come up with out of the box solutions to tough problems. Prioritize projects based on the needs of the business and their Retail Locations. Identify the root cause of the problem and create a process to fix/improve
  • Organization: effectively manage a million different moving pieces that pertain to the operation of the RL
  • Hustle: have a bias to action. Be quick both to experimentation and to correct course when necessary. Run the center with a “can-do” attitude and be passionate about driving the success of the Retail Location
  • Vision: identify strategic ways to expand use cases and increase value in his/her Retail Location over time
19

Retail Operations Coordinator Store Systems & Workforce Management Resume Examples & Samples

  • Plan the Monthly, Quarterly and Annual budgets for all Operating expenses utilising historical data, new initiatives, Comp, Non Comp and New store data
  • Support the financial budget process for new projects and initiatives that may involve Operating expense forecasting
  • Calculate the benefit/return on investment (ROI) of new initiatives. Provide pre, mid-term and post implementation qualative/quantative analysis in comparison to the planned benefit / return on investment
  • Consistently look for areas of opportunity within current store expenses to re-deploy expense where required or make a cost saving
  • Develop analytical forecasting documents & tools in partnership with Finance to support accurate tracking of expenses
  • Make recommendations to improve expense forecasting and analysis
  • Provide monthly forecasts for operating expenses and provide explanations for variance in actuals vs budget from prior month. Provide the solution for where overspend will be absorbed
  • Review the store level P&Ls and provide robust variance analysis to isolate recurring problem areas and identify ‘best practice’ solutions that can be shared across the Retail field team
  • Prepare revised quarterly operating expense Budgets for each store including the Balance to achieve (BTA) for the full year plan
  • Provide ideas and solutions for ways to improve the Operating expense forecast process
  • Ensure deadlines are adhered to and call out any risk to timeframes in advance to the Retail Operations Business Process Manager
  • Coordinate the implementation of the WFM labour scheduling solution to enable effective management of salary forecasting, staffing hours, working patterns and the implementation of effective schedules for stores
  • Provide operational analysis on schedule and forecasting accuracy between staffing model requirements and actual schedules to meet retail store objectives
  • Lead retail field teams in the forecasting and scheduling cycle, from generating forecasts and constructing initial schedule proposals
  • Analyse and report historical data and trends to ensure optimal staffing levels across Stores
  • Forecast the long-term and short-term headcount requirements at the store, regional and district level for budget planning and traffic level coverage
  • Plan for future staffing needs based on trend analysis and key initiatives that affect staffing levels
  • Track costs in partnership with Payroll teams to ensure consistency to Payroll budget
  • Develop strong partnerships with all departments with an emphasis on Retail , Finance, Facilities, IT, Sales Audit and Inventory Control within Europe and North America
  • Pro-actively enhance knowledge and understanding of the Michael Kors brand
  • Proactively seek solutions to challenges
  • Drive consistency across departments & ensure policies, processes and initiatives are followed up and adhered to
  • Establish a strong network of communication between internal / external business partners
  • Take a pro-active approach to own personal development
  • Minimum of 2 years in a Retail operations coordinator/analyst role, supporting Retail Operations across multi channels
  • Strong financial forecasting experience managing budgets and analysing opportunities to make a cost saving or to re-deploy expense where required
  • Strong professional and interpersonal skills, including the ability to interact with all levels of employees
  • Excellent Language skills and formatting standards. Ability to deliver consistent & professional documentation / tools to the highest standard
  • Strong organisational and communication skills with attention to detail and quality of information
  • Analytical skills, ability to coordinate multiple tasks / projects
  • Proficiency in Microsoft software – Excel, Project, Visio , Word, Power point
20

Retail Operations Coordinator Resume Examples & Samples

  • Ability to cooperate with all staff and volunteers
  • Make coffee/tea using specialist equipment provided
  • Assist with food preparation as required
  • Keep service counters clean and fully stocked
  • Ensure that all food cabinets are stocked and tidy to deliver a full service
  • Inform assistant manager/manager of low stock levels
  • Assist in the cleaning and clearing of tables
  • Use the dishwasher and wash up as necessary
  • Ensure the food is served to the correct temperature & portion size
  • Clean relevant service, preparation and storage areas using correct chemicals
21

Retail Operations Coordinator Resume Examples & Samples

  • Support the Cafe Manager in training new team members on all cafe tasks
  • Assist the Cafe Manager in controlling operating expenses by ensuring upkeep of store and equipment. They will also help with some banking and accounting responsibilities
  • Maintain a clean and safe working environment
  • Coach, support, and recognize team members by providing performance feedback
  • Resolve guest, team member, and store issues in a timely fashion, ensuring that each and every product delivered to our guests exceeds The Natural History Museum customer quality standards
  • Place, receive, and verify orders, conduct inventory, control waste, date and rotate inventory when necessary
  • Perform all roles and duties of a team member and help to maintain an overall positive team environment
22

Retail Operations Coordinator Resume Examples & Samples

  • Bachelor’s degree or equivalent in a related field of study
  • Understanding of Store Operations (POS, inventory, policies & procedures) a plus
  • Proficient with Microsoft Office (Excel, Word, Outlook)
  • Highly collaborative and ability to understand the needs of various stakeholders
  • Demonstrates personal ownership and accountability
23

Retail Operations Coordinator Bobbi Brown & Jo Malone Resume Examples & Samples

  • Diploma middelbaar onderwijs of gelijkwaardig door ervaring
  • Ten minste 1 tot 3 jaar ervaring in de cosmeticasector of gelijkwaardig door ervaring
  • Computerkennis: Microsoft Outlook, Word, Excel, Power Point etc
  • In staat een team te coachen en te motiveren
  • Verkoopgericht en service minded
  • Vereiste talen: Frans, Nederlans, Engels
24

Retail Operations Coordinator Resume Examples & Samples

  • Participate in other Retail Operations projects as required and assigned
  • There are no direct supervisory responsibilities
  • Pleasant phone manner
  • Excellent verbal and written communication and customer service skills
  • Proficient computer skills, Microsoft Excel, Access and Word
  • Proficient typing, spelling, punctuation and grammar skills
  • Good math and analytical skills
25

Retail Operations Coordinator Resume Examples & Samples

  • Banner agreement management – responsible for coordinating banner agreement completion as documents flow through the process
  • Manages the tracking of banner agreements and all member documents
  • Produce monthly banner and membership reporting requirements
  • Manages the Customer Support phone line and email
  • Liaise with the legal department to ensure proper legal changes are made to required documents
26

Retail Operations Coordinator Resume Examples & Samples

  • Actively contribute to the GL program through independent and team based project work
  • Data Analysis: understand operational data from your GL and city to identify areas of opportunity
  • Problem Solver: think creatively to come up with out of the box solutions to tough problems. Prioritize projects based on the needs of the business and their Greenlight location. Identify the root cause of the problem and create a process to fix/improve
  • Organization: effectively manage a million different moving pieces that pertain to the operation of the GL
  • Hustle: have a bias to action. Be quick both to experimentation and to correct course when necessary. Run the center with a “can-do” attitude and be passionate about driving the success of the Greenlight location
  • Vision: identify strategic ways to expand use cases and increase value in his/her Greenlight Hub over time
27

Retail Operations Coordinator Resume Examples & Samples

  • Supporting the Director of Retail to project manage initiatives and implement new systems such as; the till platform, customer feedback system and new reporting procedures
  • Working with the Loss Prevention Officer and Regional Sales Managers to review and maintain owned and operated stock taking procedures and best practice
  • Building and maintaining relationships with external suppliers such as; footfall maintenance, scheduling schemes and other retail analysis specialists
  • Supporting Regional Sales Managers with franchise partner and store compliance with the Retail Manual and other tools
  • Working across department and business functions on key focuses and share information to the wider business
28

Retail Operations Coordinator Resume Examples & Samples

  • Aggregate & analyze weekly selling / profitability reports from Stores & Shops in order to drive sales and increase KPIs (i.e. Sales, margin, fixed costs, payroll, incentives, inventory)
  • Prepare and deliver insights and recommendations based on operational analysis to achieve desired business outcomes
  • Facilitate ongoing communication with various departments and store teams to gain a thorough understanding of operational procedures to ensure relevant information is incorporated into company policy and procedures
  • Act as a resource and subject matter expert on operational policy and procedures to ensure consistent and appropriate interpretation and application
  • Utilize SAP & BIS to pull reports
  • Communicate clearly on store training events so that store requests for travel are appropriate and timely
  • Run and distribute staff scheduling reports to the Retail teams
  • Monitor the use of the staff scheduling system supporting store management where needed with advice and guidelines
  • Provide reporting to Payroll, Finance and HR from the staff scheduling tool on topics as diverse as payroll budgets, sickness patterns and temporary employee working patterns
  • Action new starter debitor ID set up, BOSS University logins and PR2 authorizations related to new starters, transfers and leavers
  • Code Retail Invoices
  • Support the Retail Operations Manager in the production of additional store communication
  • Print, pack and post product folder updates, training guides, Sale packs etc
  • Assist stores with order for business cards and/or unusual stationery and equipment requirements (this has included diaries, plastic hangers, cameras, stockroom walkie talkies and coffee machines)
  • Ability to multi-task several concurrent requests, quickly assemble data and generate impactful insights in a fast paced environment
  • Some travel may be required
  • Critical thinking and problem solving skills
  • Decision-making
  • Persuasiveness
  • Team work
  • Ability to work in a fast-paced, dynamic environment
  • Experience with SAP
  • Proven track record of managing projects independently, self-motivated
  • Excellent organizational, analytical, and leadership skills
  • Independent, self-motivated, detail-oriented with a high degree of accuracy
  • Strong business acumen and interpersonal skills
  • College degree or equivalent experience
  • 2-3 years of increasingly responsible retail experience
  • Excellent computer skills with an emphasis on Microsoft Excel, Proficient in Word and Power Point
  • High level of taste and sophistication consistent with the HUGO BOSS lifestyle philosophy
  • | HUGO BOSS Fashions, Inc. | Retail Operations | Full-time | Job experience |