Referral Resume Samples

The Guide To Resume Tailoring

Guide the recruiter to the conclusion that you are the best candidate for the referral job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

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M Jacobson

Mozell

Jacobson

28644 Dawn Place

Los Angeles

+1 (555) 824 3678

28644 Dawn Place

Los Angeles

Phone

p +1 (555) 824 3678

Experience Experience

Boston, MA

Referral

Boston, MA

Eichmann, Shields and Watsica

Boston, MA

Referral

Improve, optimize, and identify opportunities for improved software development lifecycle
Work with the CI team to integrate the automation framework and automated testing into our daily development processes
Exercise solid knowledge of Appium capabilities providing feedback to improve framework and best practices
Work with senior developers, software architects and quality assurance engineers to resolve development roadblocks
Own development team’s tools, processes, and quality / performance of the work produced by the team
Work with the Test Automation Framework Technical Lead on the development of a long term roadmap and strategy
Provide application performance monitoring and tuning for improvements

Dallas, TX

Referral Management Liaison

Dallas, TX

Koelpin-Casper

Dallas, TX

Referral Management Liaison

Provide feedback to team members regarding improvement opportunities
Work is frequently completed without established procedures
Provides expertise and customer service support to members, customers, and/or providers
Operate in compliance with UHC M&V policies, procedures and performance standards
Assists with coordinating In and Out Processing
Assists the VPMO/DMO in planning meetings and participates in those meetings
Assist MTF staff with inquiries correspondence, claims issues and Urgent referrals

present

Phoenix, AZ

Diversity Drive Referral Pipeline Requisition

Phoenix, AZ

Larkin and Sons

present

Phoenix, AZ

Diversity Drive Referral Pipeline Requisition

present

Identifying, recommending and implementing emerging Modeling and IT trends, developments, tools and improvements/solutions
Proactive review of environment to suggest/develop new configuration management policies
Lead and influence the development of standards and decisions regarding changes to systems/applications, and provide technical leadership and vision
Engineering and architectural development of robust Operating system, middleware and application configuration solutions across GCS and line of business partners
Serve as an escalation point of Priority 1 incident for all the relevant stakeholders, which include active participation on calls for priority incidents and ensuring timely communication is done with all relevant stakeholders
Analyze new emerging technologies in the Configuration Management space and translate functionality of the new technology into an effective IT vision and strategy
Performance Management, mentoring and coaching the team

Education Education

Bachelor’s Degree in Computer Science

Arizona State University

Bachelor’s Degree in Computer Science

Skills Skills

Detail oriented, comfortable presenting in groups, ability to learn new software applications quickly
Design and build database solutions that are both highly available and highly performing
Excellent PowerPoint skills with ability to tell a story with the data and make complicated ideas understandable to a broad audience
Provide oversight to ensure adequate focus on stability, scalability, performance and quality during design and development decisions
Superior communication skills with ability to communicate complex and detailed information in a consumable format
Strong organizational skills, excellent follow-up and follow-through, great analytical and negotiation skills
Comfortable with ambiguity and able to define clear and achievable product roadmap
Strong MS office skills, excellent communication skills and detail oriented
Strong leadership profile, personal networking skills, and excellent negotiation skills
Demonstrable ability to deliver projects on time with high quality

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Referral Event Resume Examples & Samples

Approach problems logically and with good judgment to ensure the appropriate customer outcome
Conduct research as needed
Required to abide by all applicable regulatory and department practices and procedures
Fluency in Windows Operating Systems and Microsoft Office tools

Pipeline CIB Tech Others Referral Requisition Resume Examples & Samples

The development of the strategic platform
Adhere to test driven development - writing clean code with appropriate unit tests and automated end to end tests as well
Analyze and understand the business requirements clearly to come up with clean solutions promptly
Investment banking experience is not mandatory, but good to have – candidates from other domains are also welcome

Pipeline CIB Tech Business Analyst Referral Requisition Resume Examples & Samples

Understand and summarize client requirements, document them, and translate them into possible technical solutions that meet end business user needs
Detailed analysis of product, account and client reference data, mapping between vendor data into enterprise and reference data
Hands on experience in writing SQL queries
Self motivated with excellent analytical, communication and problem-solving skills
Excellent interpersonal skills required to work effectively with colleagues at various levels of the organization
Detailed oriented and able to research/resolve issues independently
Good understanding of full software life cycle development processes including Agile processes
Experience working in financial markets with knowledge in some or all Prime Brokerage supported products

Inbound Referral Line-sales Agent Resume Examples & Samples

Handle all in-bound sales and service calls from Ameriprise Financial advisors and clients for auto, home and umbrella insurance products
Serve as "internal wholesalers" to generate referrals in order to meet sales targets
Build relationships with and service Advisors and Advisor clients, develop and communicate strategies to integrate auto and home insurance into advisors financial planning processes with their clients and develop and execute contact and follow up strategy
Travel to field offices to do training/events for Ameriprise Financial Advisors with a focus on demonstrating the value of a partnership between them and AAH
Experience at Ameriprise Auto & Home Insurance in Sales or Service
3-5 years of relevant experience
Required Certifications: State Property & Casualty license within 30 days of hire
Excellent teamwork
Exceptional client experience skills
Strong product knowledge
Polished presentation skills
Strong selling, relationship building and business development skills

Referral Program Specialist Resume Examples & Samples

Work with the recruiting team members to have a firm understanding of all open roles
Accountability for the communication, tracking, and timely response to every employee referrals and the referrer
Screen candidates for eligibility determination
Partner with recruiters and sourcers to ensure clear and professional execution throughout the recruitment process for referrals
Partner with recruiters and sourcers from all offices to understand talent pipelines and help plan and execute on ad hoc projects and events
Work on the backlog of referrals by reviewing and executing as appropriate
Responsible for developing creative strategies through events, tools, communication channels to increase referral talent and pipelines
Educate employees on quality referrals for the company
Work collaboratively with other Referral Program Specialists to manage referral flows and the day-to-day administrative operation tasks
Responsible for accurate and timely entry of referral data into our recruiting tools
Solicit feedback from referrers and recruiting on process and program to refine and execute

Supervisor of Referral Resume Examples & Samples

Current RN license in the state in which the nurse is / will be required to practice
Our Department of Defense contract requires U.S. Citizenship
3 - 5 years of varied clinical RN experience
BSN or Bachelors degree in a related field
2 years of management experience
1 year of managed care experience
UM or Case Management or Quality Management Certification
3 or more years of Utilization Review or Case Management experience
Use of health and business data informatics

Referral Manager Resume Examples & Samples

NYS Registered Nurse (RN) license
Strong hospice knowledge
Master's Degree in related field
Leadership background
Previous Sales / Intake / Liaison work

Referral Resume Examples & Samples

Organizing merchandise by style, size and color on the selling floor and stockroom
Upholding all Bloomingdale's OUTSTANDING presentation standard
Offering customer service to internal and external customers
Greeting all customers promptly and delivering "friendly and attentive service"
Basic understanding of merchandise - the features and benefits
Locate pre-sold merchandise for customers as needed
Additional selling support assignments according to the business needs
Flexibility with schedule, dependent upon business needs
Ability to communicate effectively with customers, peers and management
Poised polished and professional

Referral Resume Examples & Samples

Meeting or exceeding sales and new account goals
Become familiar with product information understanding features and benefits of your product
Demonstrate knowledge of store products and services and use this knowledge to build sales

Referral Resume Examples & Samples

Sell the Bloomingdale’s Loyallist Charge Card as the BEST way to shop at Bloomingdale’s
Know and understand the events throughout the store and communicate to the customer
Support the use of fulfillment tools and multiple channels to meet the customers need (Search and Send, bloomingdales.com, The Outlet,)
Utilize selling technology (Look books, MPOS, b-connected, mobile apps, etc.) to meet the needs of the customer
Strong interpersonal and communication skills. Ability to determine customers’ needs through friendly interactive dialogue
Understand and ability to use technology

Pipeline Oracle DBA Referral Requisition Bangalore Resume Examples & Samples

Solid Experience in Oracle 11g or newer, Oracle RAC, Data Guard, Data Guard Broker, GoldenGate, ASM, ACFS, database replication techniques, automation of Database builds, database upgrades, Database migrations, database monitoring, database performance tuning, database backup/recovery
Requires good communication skills to work closely with Project Managers, System administrators, Solution Architects, Application Development teams, and other teams as necessary to complete the database projects
Good RHEL or AIX operating system experience is needed along with shell scripting
Candidates will possess strong proficiency in Python and/or PERL
Participation in drawing up new standards (where appropriate) to ensure that best practices are applied
Experience with OEM & GRID Control for monitoring and troubleshooting
Implement audit Security and access controls
The ability to work independently and on a team
Implement Global standards and follow Oracle best practices

Scotiabank Referral Resume Examples & Samples

You are a strong communicator, easily building professional relationships with an eagerness to work with customers on a daily basis, providing sound financial advice as it relates to their Day to Day banking, Self Service banking, Investments and Borrowing/Insurance needs
You are highly organized and results oriented with demonstrated flexibility in adapting to a constantly changing environment
Strong personal ethics
The Winnipeg District includes the areas of Emerson, Kenora, Portage La Prairie, Red Lake, Selkirk, Steinbach, Winkler, and Winnipeg
The Saskatchewan North District includes the areas of Carrot River, Flin Flon, Glaslyn, Hudson Bay, Humboldt, Kindersley, Kinistino, Melfort, Nipawin, North Battleford, Prince Albert, Rosetown, Saskatoon, Shellbrook, Spiritwood, The Pas, Thompson, and Tisdale
The Saskatchewan South District includes the areas of Avonlea, Beechy, Brandon, Dauphin, Estevan, Moose Jaw, Moosomin, Outlook, Regina, Swift Current, Virden
The Central Alberta District includes the areas of Beaumont, Camrose, Drayton Valley, Drumheller, Innisfail, Lacombe, Leduc, Olds, Red Deer, Rocky Mountain House, Sherwood Park, Spruce Grove, Stettler, Stony Plain, Sylvan Lake, Wetaskiwin
The Northern Alberta District includes the areas of Anthabasca, Barrhead, Cold Lake, Edson, Fort McMurray, Fort Saskatchewan, Grande Prairie, Hinton, Lac La Biche, Llyodminster, Morinville, Peace River, Slave Lake, St. Albert, Thorhild, Valleyview, Vermilion, Westlock, Whitecourt, Yellowknife
The Alberta South District, includes the areas of Arrowwood, Blairmore, Brooks, Coaldale, Cranbrook, Fernie, High River, Lethbridge, Medicine Hat, Milo, Nelson, Okotoks, Picture Butte, South Lethbridge, Stand Off, Taber, Vauxhall, Trail, West Lethbridge

Major Accounts Sales Rep-referral Eligible Resume Examples & Samples

Grow revenue from new and existing clients
Maximize revenue by monitoring and evaluating changes in market, emerging trends, competitive shifts and customer challenges & opportunities
Fully utilize advanced sales skills in prospecting, fact finding, proposal writing and delivering presentations
Identify customer needs through pre call planning, utilization of marketing resources, competitive analysis, and customer feedback, in order to connect meaningful media solutions across the Tribune portfolio
Foster and develop professional relationships within the community and client organizations by attending community, industry and client functions
Work collaboratively across the organization to build meaningful cross platform solutions
Adherence to internal processes and reporting to ensure that all aspects of campaign management are executed correctly
Utilize support roles and resources in order to maximize sales time
Deliver uncompromising customer support and attention to detail
Bachelor's Degree in Business or Liberal Arts or equivalent related experience in Marketing and/or Sales
Minimum of 3-5 years experience in Sales/Marketing with demonstrated success in exceeding revenue targets
Candidate must be highly motivated with a passion for customer satisfaction
Candidate must be analytical, persuasive, and posses strong communication skills
Ability to excel in a highly competitive environment and adaptability to a rapidly evolving media landscape
Requires demonstrated understanding of traditional and emerging media marketing solutions
Requires proficient business development, strategic thinking, presentation, time management, and closing skills
Requires the ability to entertain and travel to customer sites and industry functions. Requires a valid driver's license

Application Developer Referral Event Resume Examples & Samples

Partner with the infrastructure, development and architecture team to enforce best practices for all aspects of systems development including requirements, design, build and testing/validation
Propose standard modifications to existing software applications and modules in accordance with high-level specifications, application support and industry standards
Adhere to architecture standards, risk management, security policies, processes and procedures when reviewing applications
Manage the relationship with internal LOBs to ensure superior service delivery for all application core technologies
Create technical design recommendations for developing and integrating programs per written specifications
Build / improve client relationships through proactive communication and face-to-face meetings
Professional experience as an enterprise application developer with advanced level skills in Java/J2EE
Experience with the following

Referral Coordination Specialist Resume Examples & Samples

Prior experience working in a physician’s office
Experience using medical terminology
Working knowledge of computers with an ability to quickly learn new systems
Strong organizational skills with ability to prioritize and multi-task
2 years or more of experience, with Primary care Physician/Medical office processing outside referrals
Medical appointment scheduling experience

Referral Interview Event Resume Examples & Samples

Effective verbal and written communication with both external and internal customers
Document customer account activities thoroughly and concisely
Engage in interactive dialogue with customers through active listening
Make appropriate decisions on behalf of the customer quickly and effectively
Effectively prioritize work to ensure efficiency
Critical thinker and ability to exercise independent judgment
Familiarity with multiple browsers, multiple tabs, window navigation and instant messenger tools
Minimum of one year of customer interaction or customer support experience strongly preferred, either by phone or face to face
Bilingual Candidates must be fluent in Spanish and English, must be able to read and translate from English to Spanish and a minimum of two years of customer interaction or customer support experience is strongly preferred, either by phone or face to face
Must be willing to work in an environment that requires 100% phone-based customer interaction
Proficiency with basic computer functions including mouse and keyboard usage, launching applications, conducting searches on the Internet, and maneuvering in a Windows-based environment strongly preferred

Referral Program Specialist Resume Examples & Samples

Working with the recruiting team members in order to have a excellent understanding of all open roles
Accountability for the communication, tracking, and timely response to every employee referral and the referrer
Understand talent pipelines
Work collaboratively with the referral program manager and global counterparts to manage referral flows and the day-to-day administrative operation tasks
Responsible for accurate and timely entry of referral data into recruiting tools
Minimum of 2+ years on a Recruiting teams
1+ years in screening resumes
Ability to develop and maintain strong relationships with all parties in Recruiting, HR, and employees
Experience in developing and managing events
Team oriented and collaborative
Move fast and be responsive
Take initiative and responsibility
Adaptable, resourceful and possess the desire to learn and grow

Director Product Manager Referral Acquiring Solutions Resume Examples & Samples

Bachelor's Degree required
12+ years of Product Management experience required
5+ years' experience working for a merchant acquirer and/or payment gateway or processor on card acquiring strongly preferred; experience with domestic and international acquiring, as well as alternative payment acquiring, desired
Strong understanding of merchant acquiring economics, including interchange and scheme assessments
Exceptional written and oral communication skills, exceptional interpersonal skills and the proven ability to influence and communicate effectively across regional and functional lines
Ability to work independently within a complex and often ambiguous environment, to drive rigorous, fact-based recommendations to stakeholders and to juggle multiple initiatives at once
Solid interpersonal skills with a high level of self-motivation and initiative
Strong analytical, planning and project management experience with strong problem solving capabilities
Demonstrated ability to work with large, cross-functional (e.g. product, business development, sales, strategy, marketing) and cross-regional teams in a complex, highly matrixed organization to determine business and customer needs and to build solutions to meet those needs

Senior Director Referral / Acquiring Resume Examples & Samples

15+ years of Product Management experience required
8+ years' experience working for a merchant acquirer and/or payment gateway or processor on card acquiring strongly preferred; experience with domestic and international acquiring, as well as alternative payment acquiring, desired
Experiences with merchants and partners' business tools for boarding, underwriting, and portfolio management

Pipeline Quality Analyst Referral Requisition Bangalore Resume Examples & Samples

Provide hands-on functional and technical expertise to detect and fix quality-issues/bugs
Plan and implement Automated/Functional testing strategy for a large globally distributed technology team
Drive and lead QA automation initiatives across a large application portfolio. Determine testing best practices & principals and promotes them across the organization
Hands-on QA experience in Automated/functional testing space. Experience in leading, guiding and mentoring a team of automation/functional test Engineers in a globally distributed environment (onsite/offshore model)
Prior experience in planning & implementing Automated testing strategy for a large globally distributed technology group using standard automated/performance testing tools like Selenium, QTP, Loadrunner, Cucumber etc
Experience in establishing, growing and managing deliverables of a team of highly motivated and skilled test-engineers handing QA activities across large portfolio of applications (web, batch and client-server)
Should have some front office experience in Investment Management domain
Strong understanding of Software Quality Assurance process & methodologies
Experience in managing globally distributed stakeholders & program-managers responsible for different streams of work
Ability to plan, identify & adjust the scope of the testing correctly with the associated risks
Some exposure to Unix, shell/windows scripting, Database/SQL (Sybase, Oracle or MSSQL)

Pipeline OS Admin Referral Requisition Bangalore Resume Examples & Samples

Providing problem and incident management along with chronic issue remediation plans and execution
Ensuring all servers transferred to Operations Support adhere to all standards for production servers
Providing day-to-day remediation of risk and compliance issues in the environment
Supporting key technology initiatives including virtualization, data center, disaster recovery, and capacity planning
Performing duties following all JPMC standards regarding engagement, change management, and escalations
Escalating issues to vendors and providing root cause analysis and incident reports
Work closely with ECCS engineering and architecture to aid in solution designs
Ensure change management policies and procedures are followed
Providing timely resolution to break/fix issues

Gac-referral Drive Resume Examples & Samples

5-8 years significant experience in using Base & Advanced SAS, and SQL in Unix environment (Shell Scripting)
Working with and querying Oracle & Teradata databases
Daily interactions with Marketers & business analysts on multiple projects - required to communicate and clarify requirements, results, and timelines
Identify downstream/customer impact of the deliverable and escalate where necessary
Experience in complex data manipulations including the usage of SAS procedures as well as traditional SAS data step programming
Bringing large data (i.e. millions of records) from SAS and non-SAS data sources into a SAS environment and performing SAS data manipulations against the resulting sets. This includes ability to merge tables of different designs, develop SAS Macros and generate list output files/reports
Excellent analytical skills. Ability to manage multiple tasks effectively with strong analytical and problem solving skills demonstrated by previous work experience
Performing data processing and file creation for the execution of the complex marketing campaigns in Portfolio List Management
Develop, test and execute code based on business requirements or technical specifications to extract and process targeted customer data
A background in marketing operation, direct marketing or data analysis in banking or financial institution environment is preferred
Excellent verbal communication and correspondence skills
Multi-tasking in fast paced environment
Ability to prioritize and work under stringent timelines
Result oriented with proactive approach to resolving problem
Ability to listen/observe/acknowledge/lead by example and provide recommendations
Lead & mentor analysts and architects on the behavioral analytics team
Analyze large volumes of cross-channel customer data to gain Insight and identify opportunities for improvement. (Web, Mobile, Transactional & Other)
Synthesize data into actionable recommendations
Communicate data findings through engaging stories that are easy to understand
Partner closely with teams such as Product, transactional and feedback analysts and support/address their analytical needs
Support reporting and dash-boarding efforts that measure established KPIs pre and post digital enhancements
Drive the analytics data collection and measurement efforts by translating the lines-of-business requirements into reports and dashboards
Develop and document data collection, implementation & reporting standards for any new development efforts/site functions
Effectively develop custom dataset configurations, metrics and dimensions to address analysis questions within Adobe Insight to meet business objectives
Build and support custom datasets within Adobe Insight for ad-hoc analytics in a fast paced environment
Provide consistent updates on the status of progress/issues, risks and concerns to digital analytics management
5+ years of business/data analysis experience required, preferably in a financial reporting environment with an emphasis on digital/customer analytics
3+ years of experience working with online and mobile technologies
3+ years experience with SAS/Greenplum, R, Web Analytics and/or other data mining tools
2+ years experience with Tableau, MicroStrategy, Cognos and/or other BI tools
2+ years experience in transforming qualitative and quantitative data into actionable recommendations and KPIs
1+ years experience interacting with product, marketing, and/or customer experience teams
1+ years of Architect level experience with Adobe Insight (Data Workbench)
Any Tag Management tool experience is a plus
An understanding of social media trends and changes in the digital products/services space
Knowledge of Database Programming Languages for SQL, Oracle, & DB2
Proficient in use of standard office software - MS Office, Excel, PowerPoint & Visio
Proven critical and strategic thinker - Ability to understand all available information, synthesize, and communicate a proposed solution clearly and concisely
Excellent communication, project management, and client partnership capability
Strong understanding and interest in the data lifecycle from collection to consumptions to action
Proven ability to work in a fast paced environment, meet deadlines, and perform at high standards with limited supervision
Master’s or Bachelor's degree with equivalent work experience in Analytics/Business Intelligence fields. (Mathematics, Statistics, or related discipline)
Synthesize large volumes of data into actionable insights to influence business and marketing strategies
Segment customers based on internal and external attributes to clearly identify opportunities for growth, drive targeting strategies and measure overall portfolio performance
Collaborate with partners on marketing team to develop and implement initiatives to drive profitable growth
Forecast P&L impacts of various marketing initiatives
Measure campaign performance and effectively communicate results and recommendations to senior leadership
Bachelor's degree in a quantitative discipline such as business, finance, economics, engineering, or mathematics). MBA preferred
Has a minimum of 6+ year’s analytics experience within marketing, finance or risk analysis. Finance services industry experience preferred
Proficiency in a programming language. SAS and SQL preferred
Demonstrated proficiency with Microsoft Office (Excel, PowerPoint)
Understanding of the key drivers within the credit card P&L preferred
Proficiency in critical thinking and problem solving
Strong organizational skills, communication skills and the ability to work independently
Expert in managing and manipulating large, complex datasets
8+ years experience in data mining and analysis in retail, direct marketing, or other consumer-oriented business with large customer databases
5+ years experience in the payments industry
4+ years of people management experience
Strong analytical skills - hands on knowledge of SAS/SQL programming is preferred
Ability to use business judgment to guide analysis, draws implications from analysis, and synthesize into clear communications
Strong written and oral presentation skills, including the ability to convey complex information simply and clearly to senior business leaders
Strong influencing skills in working with internal as well as external individuals and organizations
Superior attention to details and process / project management skills
BS or MS in a quantitative discipline such as Statistics, Economics, Math, Operations Research or Engineering preferred
Lead and provide thought leadership within modeling, strategy and MIS functions
Partner with onshore leaders to drive projects assigned to the team
In conjunction with data owners and department managers, contribute to the development of data models and protocols for mining production databases
Contribute to data mining architectures, modeling standards, reporting, and data analysis methodologies
Work with business domain experts and application developers to identify data relevant for analysis
Work with application developers to extract data relevant for analysis
Provide and apply quality assurance best practices for data mining/analysis services
Develop new analytical methods and/or tools as required
Adhere to change control and testing processes for modifications to analytical models
Collaborate with unit managers, end users, development staff, and other stakeholders to integrate data mining results with existing systems
Respond to and resolve data mining performance issues. Monitor data mining system performance and implement efficiency improvements
Keep the team updated with the latest tools and technologies used in the industry
Master's degree in a quantitative discipline such as business, finance, economics, engineering, or mathematics). MBA preferred
7+ year’s analytics experience within marketing, finance or risk analysis. Finance services industry experience preferred
Strong Retail Banking and credit Card domain knowledge is a must
Strong understanding of data mining models, structures, theories, principles, and practices, including machine learning, statistics and text mining techniques
Excellent knowledge of data mining / predictive modeling tools such as SAS, SPSS, etc
Hands-on coding / implementation of algorithms for data mining
Ability to guide and conduct research into data mining issues, practices, and products as required
Strong familiarity and experience with data preparation and processing such as assessment of data quality, new variable creation, variable selection, etc
Bachelor's Degree with 6-9 years of related experience
Fully knowledgeable of processes, procedures and standards of the functional area
6+ years of experience in Web Designing
Proficiency with the Adobe Creative Suite
Experience with the Adobe Experience Manager (AEM)
Experience in HTML, XHTML, CSS, and JavaScript is required
Ability to work in a fast paced fluid environment against tight timelines
Proficiency with Microsoft office is required and Microsoft Visio knowledge is desired
Candidate should be detail-oriented, technically astute, and possess strong verbal and written communication and organizational skills
Strong analytical and program management skills are desired, including a detailed understanding of how to translate customer business needs into functional documents
A solid understanding of credit card marketing programs is required
Familiarity or experience in operations, direct marketing, and data analysis in a banking or financial institution environment is a plus

Gac-referral Drive Resume Examples & Samples

Bachelor's degree or equivalent required
3 to 6 years of experience with SQL Server, SSRS, SSAS (Must Have)
Understanding of MDX and multi-dimensional data sources
Work with version control tools like Subversion and project tracking tools like JIRA in a team setting
General knowledge of Tableau preferred
Very strong organizational, task management and prioritization skills
Competent written and verbal communication skills
Experience – 5-8 yrs
3+ years experience with SQL/PLSQL, SSIS, Teradata (Must Have)
Working knowledge of NICE and other call center data sets preferred
General working knowledge of Relational Databases
Ability to work with minimal supervision in a fast paced, dynamic environment
Help define processes for data architecture design review and performance optimization, Data / Dimensional Modeling for data architectures
Provide Business Intelligence and Data Governance roadmaps strategies and recommendation
Skills in producing Conceptual/Logical models
Strong Technical leadership and ability to provide direction to solution designers
Own Metadata Management, Data Quality and Profiling processes
Mentoring team members in the use of Conceptual/Logical models
Ability to assess current technical architecture
Develop disaster recovery strategy
Determine and ensure execution of backup and recovery strategy
Continue to investigate and evaluate emerging BI technologies
Should have at least 8 -10 years of experience in designing and developing Relational and Dimensional data models, especially for Retail domain
Strong Dimensional Data Modelling experience. Should have used design patterns and ETL framework automation
Good experience on Data Modelling tools like Erwin,Wherescape 3D etc
Should have Sound Knowledge of Teradata Architecture
Should be strong in Teradata SQL
Should have sound knowledge in Performance Optimization of database I/O and ETL processes
Knowledge of NoSQL database, MongoDB, Cassandra HBase, Hadoop desired
Sound understanding of physical database structures and I/O processes
Sound consulting skills and capability to define processes and framework
Be a key contributor to initiatives that require technical expertise
Good inter-personal and client communication skill

Diversity Drive Referral Pipeline Requisition Resume Examples & Samples

Strong Java, J2EE development experience
Exposure to UI development
Strong technical development experience on effectively writing code, code reviews, best practices on configuration management and code refactoring
Proficiency in SQL and Database development
J2EE & OO Design Patterns
Proven problem solving and analytical skills
Negotiation and influencing skills
A delivery focused approach to work and the ability to work without direction
Understanding Business Requirements, and Functional Specifications
Understanding existing program logic
Providing and/or agreeing estimates for required development
Creation/ update of Detailed Design Specifications, Program Specifications, and program Version Control documentation
Coding of new programs and changes to existing programs
Creation of Unit Test Plans, and execution of Unit Tests
Preparation and execution of Systems Test Plans and Scripts
Providing technical support for Quality Assurance (QA) Testing
Providing technical support for User Acceptance Testing
Creation of Implementation/ Backout Plans and Support Handover Document
Providing technical support for Production Implementations, and post-implementation support during implementation warranty period
10+ years of experience in information technology with an emphasis on QA Automation and Data testing
Conversant with Agile processes and tools such as Jira
Hands-on experience with SQL coding and scripting in a Linux environment
Knowledge of banking products and BCBS is a must
Strong Knowledge of QA best practices including project planning, testing cycles, defect tracking, testing data preparation, testing scripts/resource planning etc
Able to demonstrate a track record of providing testing solutions, through the use of manual /automation test techniques (HP toolset), including QTP preferred
Experience with onshore/offshore QA team model
Experience in performance/stress testing
Good working knowledge of Continuous Integration, Web Services validation using automation tools
Excellent programming skills using one of the low level languages preferred
Analysis of the organization's business needs with the capability to translate LoB requirements for automation use cases into design and implementation plans
Engineering and architectural development of robust Operating system, middleware and application configuration solutions across GCS and line of business partners
Proactive review of environment to suggest/develop new configuration management policies
Development and architecture of NoSQL database environment
Translate Business Requirements to Conceptual and Logical Data Models (ERDs – Entity relationship Diagrams)
Create Physical Data Models (ERDs), of different types, from Logical Data Models
Recognize the need for a specific relational design – OLTP, OLAP, Data Warehouse – from a set of project requirements, and/or from a Logical Data Model
Mapping of Logical to Physical Data Models and vice versa
Create DDL from Physical Data Models
Work closely with Database Engineering to move DDL to Test and Production environments
Evaluate other Modeler’s logical and/or physical data models for (a) adherence to LDM modeling principles, such as 3NF (b) adherence to CST Standards and Guidelines and (c) a match between business requirements and model content
Participate in model design reviews and testing
Explain/ teach classical Conceptual, Logical and Physical Data Modeling
Manage multiple assignments simultaneously, while working independently, and with other engineers and SMEs
Identifying, recommending and implementing emerging Modeling and IT trends, developments, tools and improvements/solutions
Excellent problem solving skills and technical reasoning
10+ years of employment history in the Financial Services industry and a corresponding history of data models delivered
Expert in both OLTP 3NF modeling and Kimball-style dimensional modeling; OLAP is a plus
Familiarity with SDLC
A track record of using Erwin, versions 7 – 9; experience with other data modeling tools will be considered
Awareness of other modeling techniques such as UML
Familiarity with reference data at the global and local level
Familiarity with a standard Financial Industry Data Models (examples: IBM, Teradata, etc.) is a plus, but not required
Develop functional documentation which fully describes the current structure of the system, along with impacts to the system resulting from proposed changes
Work with business partners to validate, clarify, and normalize business requirements
Interact with solution architects to validate current system design, and how proposed solutions affect that design in order to fulfill stated requirements
Validate functional documentation with all partners, business, architecture, development and QA
Guide development and QA through the process of converting functional analysis into software solutions and software test plans
Act as resident technical subject matter expert for the Operational Risk domain
As a change management lead, collaborate with the development, testing and release managers
10+ years of experience in information technology with an emphasis on business system analysis and functional specification development
Experience documenting functional specification, such as the creation of use cases, wireframes, process and data flows
Experience with supporting and delivery functional specifications for large scale web applications
Experience with business needs analysis, documenting requirements, managing the requirement development process, and translating user requirements into technical specifications
Thorough understanding of the software development lifecycle, both waterfall and agile methodologies
Define project scope and influence priorities
Oversee development and management of detailed plans and schedules that define resources, milestones, tasks, time-frames, and costs needed to meet project objectives
Influence staffing model and oversight necessary to ensure effective execution of resources
Identify risks and changes to project scope
Report on project status; Identify and track project progress against defined milestones and expenses
Escalate issues, frame options & impacts and present recommendations
Organize and facilitate project level meetings
Identify metrics and measure project success
Adhere to the CST Software Development Lifecycle (SDLC) methodology
Adhere to Global Technology (GT Drive) mandates and manage key metrics
Maintain effective relationships with sponsors, stakeholders, and key partners
Maintain Clarity (Project reporting tool)
15 + years of experience in IT Program /Project Management within a large complex environment
10 + years of experience with managing multiple concurrent application development projects
Extensive experience with effectively leading the strategic direction of application portfolios
Experience working in complex matrix management environment
Experience in data related projects, data warehousing methodology and technology
Proven experience in architectural and solution design
Highly motivated team player with excellent analytical, written and verbal communication skills
Ability to translate vision and strategy into clear actionable goals, establish priorities and achieve measurable results
Able to effectively manage large size technology team in an onshore/offshore environment
Able to manage budgets, funding approval, forecasting and tracking of project spends
Demonstrated organizational, management and leadership skills
Track record of establishing and maintaining collaborative cross-organizational partnerships to achieve results
Skilled in use of the Microsoft Suite of tools
Compliance, Control and/or Operational Risk experience a plus
Should possess strong domain knowledge
Ability to adapt to a dynamic work environment and constantly changing priorities
Ability to develop strong client relationships and maintain them
Will be part of production support team of 100+ members and operations managers as direct reporting
Setting a clear vision for success and working towards it
Will be responsible to drive the team towards efficiency
Drive service improvement initiatives
Partner with service owners and drive areas of opportunities for standardization and automation
Accountable for services that are delivered as a part of Server Operations team
Serve as an escalation point of Priority 1 incident for all the relevant stakeholders, which include active participation on calls for priority incidents and ensuring timely communication is done with all relevant stakeholders
Communicate global strategies and other firm wide initiatives in the location through the required management chain and regular meetings
Develop team’s capability to take up more challenging projects/tasks
Responsible for managing head count portfolio for Server Operations in the location
Performance Management, mentoring and coaching the team
Experience of handling large team
Advance knowledge on LINUX, Solaris and WINTEL platforms
ITIL Process experience
Performance Management for people
Bachelor’s degree or higher
Formal certification for supported platforms
ITIL V3 Certification
Expertise in the risk & controls environment including risk identification, control evaluation, testing, sampling methodologies, technology controls, audit engagement process, controls substantiation, etc
Functional lead and/or related direct or indirect team management experience
High level of technical understanding of the various platforms, networks, and applications that comprise the Infrastructure environment
Understand regulatory and corporate requirements e.g. SOX, SSAe16, SAS70, Monetary Authority of Singapore (MAS) etc., Knowledge of controls frameworks: COSO, COBIT, FFIEC
Relevant certifications include: CISM (Certified Information Security Manager), CISSP (Certified Information Systems Security Professional), CRM (Certified Risk Manager) and CISA (Certified Information Systems Auditor)
Experience implementing process change and working with globally dispersed teams
Excellent analytic and problem solving skills, positive self-starter with proactive approach and excellent time mgt and prioritization skills
Ability to communicate ideas in a clear, concise manner, at all levels of the organization
Good planning, coordination and implementation skills, and the ability to work across towers and functions to deliver and execute

Pipeline Business Analyst Referral Requisition Resume Examples & Samples

Deep knowledge of and experience with equity swaps / synthetic prime brokerage – additional familiarity with other market access products and/or cash prime brokerage in multiple markets is desirable
3+ years business analysis experience with the ability to lead the requirements gathering phase in small to medium scale projects
Partner with product development, QA and other technology teams
Multi-task in a fast-paced environment

National Affiliate Referral Agent Resume Examples & Samples

Maximizes residential sales calls made and received by selling Cox Communications products and services to new and existing customers generating revenue. Services include video, telephone, high-speed data and digital TV services, etc.) while at the same time educating customers and promoting current marketing campaigns and promotions
Completes inbound and outbound sales based on meeting service level agreements for assigned leads generated from Cox employees and business partners
Understands and promotes current marketing campaigns and at times, boutique lead generation partner offers, based on source of customers
Utilizes sales skills to meet production expectations
Completes timely and accurate records of sales activities both in ICOMs and in the referral management platform on a daily basis
Maintains current job knowledge through completion of on-going training opportunities, satisfactory skills assessment scores, and attainment of job related certifications, including annual certification renewal/update
May serve as Project Lead, Subject Matter Expert, and/or Department Liaison for new product rollouts, marketing efforts, training programs, and/or various other strategic initiatives
Ensures internal departmental quality control through diligence in customer contact, order entry, tracking, follow-up and problem resolution
Attends sales meetings as required
Performs other duties as required

Public Sector Referral Resume Examples & Samples

10+ years of Consulting or Public Sector experience
Experience managing at least three large-scale full-lifecycle implementations
Experience carrying a business development quota and leading sales pursuit end-to-end
Ability to travel to client sites 50-80% of the time
Bachelor's degree in computer science, information systems, or other technology-related field or equivalent number of years of experience

Referral & Sourcing Analyst Resume Examples & Samples

First level review of all referrals and active applicants within pre-determined SLA’s
Conduct qualifying interviews on select qualified referrals (minimum 5 per week)
Present resume and qualifying interview notes of qualified candidates screened to relevant experienced recruiters
Assign qualified referrals and active applicants to the appropriate Talent Acquisition Recruiter or Experienced Recruiter for continuation of the interview process
Work with experienced recruiters and talent acquisition recruiters to track which requirements are posted to external job boards and social media channels
Posting and unposting of requisitions based on the availability of candidates through alternate sourcing channels
Create strategies with Program manager and relevant recruiters to ensure pre-screening questions adequately identify qualified candidates
Serving as the single point-of- contact, manage all internal communications with both referrer and candidate within the defined SLAs; communications might include: referral acknowledgement, negate message with justification and educational materials, and candidate progress updates
Create strategies with Program manager, to increase qualified referral flow through internal communications and available external networking channels
Solicit, monitor and report on competitive intelligence of other professional service firms respective Employee Referral Programs to ensure our ERP remains best-in-class
Develop and maintain strategic reporting on volume, competency/geography demographics, referral results, SLA compliance and other key metrics
Manage and coordinate the recognition of top referrer, celebrating these individuals through firm-wide announcements and other recognition initiatives
Minimum of two (2) years of experience in a recruiting or recruiting related role, preferably within a professional services environment
Aptitude with networking and use of social media to further drive our Employee Referral program
Creative ideas and suggestions on how to improve our internal client engagement, communications, operations, and execution of our active applicant process
Strong interpersonal skills, coupled with organizational awareness and an understanding of how to manage sensitive relationships
Refined communication skills, both verbal and written, with the comfort-level to disposition candidates in a professional manner and share these decisions with internal clients
Highly self-motivated with the ability to work independently and autonomously
Ability to prioritize and execute tasks in a high-pressure environment
Tenacity in following-up with internal clients to ensure task assignments are completed in a timely manner
Proficient in MS Office suite; familiarity with ATS/CRM tools
Strong reporting and organization skills

Referral Services Assistant Resume Examples & Samples

Minimum of one year experience in a health care environment; or graduate/recent graduate of a health care curriculum education or any combination of education and experience, which would provide an equivalent background
Solid typing skills and familiarity with word processing software
Demonstrated ability to operate independently, as well as part of a team, and to follow directives
Flexibility and be adaptive to change
Able to work an 8 hour shift between the hours of 10:00am and 8:30pm, local time

Referral Management Liaison Resume Examples & Samples

Acts as primary Referral Liaison for the MTF by completing referral and authorization actions at the request of Referral Management Center staff. Maintains ongoing communications with the MTF Referral Management Center and/or MTF TRICARE Operations staff to resolve identified referral and authorization issues. Process STAT and Urgent referrals received from the MTF
Assists various MTF staff with inquiries utilizing UHC M&V tools and processes: status of enrollment, correspondence, billing and payment, processes Urgent referrals, corrects misdirected referrals, etc
Participates as a team member with Medical Management regarding Referral Processing, Utilization Management (UM), Case Management (CM), and Integrated Behavioral Health (IBH) initiatives
Collaborates with the MTF staff to identify and refer patients for potential CM, DM or other services, as indicated per UHC M&V processes
Assists with coordinating In and Out Processing
May supervise a small number of Referral Management Liaisons
Ensures implementation and compliance with UnitedHealthcare Military & Veterans (UHC M&V) policies, procedures and performance standards
Maintains close communications with the VPMO/DMO regarding MTF issues
Actively participates in meetings and communications with MTF staff
Assists the VPMO/DMO in planning meetings and participates in those meetings
Delivers or assists with a variety of prepared local/Military installation/MTF-level presentations weekly/monthly about the TRICARE Program to small and large groups, including support/conduct of beneficiary education briefings/events and in-processing/out-processing ng activities, as requested and/or required by installation/MTF leadership/staff
Facilitates special coordination of beneficiary care issues between the MTF and UHC M&V Corporate resources
Participates in meetings, projects and training as directed by the VPMO/DMO
Identifies and reports potential risk management and quality of care issues to the VPMO/DMO, Regional CEO and/or medical management staff as appropriate
Provides information to the MTF on the availability of local area healthcare resources and programs
Provides phone assistance to civilian providers with benefit, referral and claims issues, ROFR processes, command approvals, and eligibility questions in partnership with local Provider Advocate
May accompany local Provider Advocate on provider visits, as requested, to provide education on referral process, claims to maintain local provider relationships
Responsibilities will include acting on behalf of the VPMO/DMO as needed
2+ years of experience with customer relationship management skills in a medical/clinical environment
Experience working with Microsoft Excel (creating/modifying spreadsheets/data entry), Word (creating/updating documents), and Outlook (email, calendar)
Ability to work overtime each week but will depending on business needs
Ability to obtain favorable adjudication following submission of Department of Defense eQuip Form SF86
3+ years of clinical skills in an actual medical setting (hospital or medial facility, face to face interaction with patients performing medical treatment)
3+ years of customer service experience in a clinical setting (hospital or medial facility, face to face interaction with patients and medical staff performing admin or pre-treatment duties)
Active, unrestricted LPN or RN License in the State of Alaska
Experience in Claims Payment, Claims Adjustments and/ or Enrollment
Experience working with Military Leaders/Management
Experience working in Military Medical setting
Knowledge of clinical coding and claims processing
Excellent communication skills verbal and written

Referral Services Specialist Resume Examples & Samples

Provide technical leadership and guidance in design and implementation of activities aimed at establishing and strengthening referral linkages between households in target areas and nutrition family planning, and maternal and child health service providers that improve client outcomes
Facilitate multi-stakeholder dialogues related to the development of clinic-community referral systems
Perform quality assurance, oversight and supportive supervision for referral network functionality
Identify barriers and develop and refine as needed all relevant tools and materials in close collaboration with technical staff, stakeholders and USAID
Design materials and interventions that are inclusive and tailored to literate, semi-literate and illiterate populations via a variety of communication channels
Conduct training or informational sessions for project staff to strengthen knowledge and capacity, and ensure synergies across program areas as relate to the establishment and strengthening of linkages by service areas
Contribute to and provide inputs to annual work plan, required project reports, baseline data, tools and indicators for monitoring and evaluation, collection / sharing of lessons learned; and
Provide technical assistance to project staff, implementing partners, stakeholders and others
At least 6 years of work experience, including experience in community engagement, health systems, referral systems, including technical assistance, program design and implementation, and/or monitoring and evaluation
Knowledge or expertise in economic strengthening, nutrition and/or food security programming
Experience in technical implementation and administrative management of country activities such as development of tools and guidelines, community engagement and provision of training
Proven track record catalysing collaborations between development partners
Demonstrated experience working closely with government ministries, community groups, other donors and implementing partners in linking target populations to services
Understanding of household vulnerability, the economics of vulnerable households and targeting of Economic Strengthening, health, Nutrition and Food Security related services to rural households
Experience with USAID-funded /or other donor projects and programs
Written and oral proficiency in English

Senior Financial Analyst, Pro Referral Resume Examples & Samples

Oversee the administration of financial policies
Conducts special financial studies and coordinates with other departments in the preparation of statistical studies
Performs internal and external economic research and analyzes issues related to specific financial metrics to ensure competitiveness
Compiles or prepares reports, graphs and charts of data developed
Recommends changes in financial analysis methods or procedures
Assists and supervises Financial Analysts in the daily preparation and conduct of their work
A bachelors degree in Accounting, Finance or related field is preferred
Three to five years of experience is preferred
Accounting or Finance experience

Referral Programs Coordinator Resume Examples & Samples

The Referral Programs Coordinator role contributes to the end-to-end process on both client and owner-associate referrals, from initial referral through the close of the deal and/or hire, and post-close follow up as necessary
This role reports to the Director of Owner-Associate Referral Programs
More specifically, the Referral Programs Coordinator will be responsible for
Providing program management support
Interfacing with owner-associates, business consultants, and other vertical relationship managers
Writing and responding to correspondence related to partners involved in sales process
Documenting inbound and outbound communications into Salesforce
Monitoring each referral to ensure sales process is proceeding
Collaborating with Director on referral statuses
Preserving integrity of metrics in Salesforce
Submitting correction cases into Salesforce
Tracking incentive payouts
Triaging requests directed into the program
Navigating them to the appropriate business partner
Delivering an outstanding experience to internal and external clients

Tricare Authorization & Referral Operations Supervisor Resume Examples & Samples

*This position is a S
Manage daily team operations supporting the Military & Veterans Authorization & Referral Operations function
Ensure all referral timeliness and accuracy metrics are achieved
Evaluate process flows, recommending and implementing process improvement opportunities
Identify cost savings initiatives to reduce overall administrative expenses
Achieve targeted Vital Signs Survey results through implementing Employee Engagement programs
Day to day management of all team activities, personnel management, data management / analysis, and issue resolution
3+ years of supervisory experience
Intermediate experience with MS Word, PowerPoint and Excel
United States Citizenship
Bachelor’s degree; degree in health care or business
Previous experience operating and managing in a medical or healthcare administrative production environment
Previous experience in a production-based environment
Knowledge of Human Resource policies and procedures; previous workforce management experience
Prior military or federal program experience within healthcare
Prior TRICARE knowledge
2+ years of prior experience processing referrals and authorizations for beneficiaries / members enrolled in health plans

Housing Referral Assistant, Keesler AFB, MS Resume Examples & Samples

Operate in accordance with all provisions and requirements of AFI 32-6005 and other related/applicable AFIs and directives
Provides newly arriving military personnel all information available associated with locating and obtaining local rental property appropriate to their needs to include, BAH information, Maps, lists of available houses and apartments, and landlord contact information
Maintains local lists of available housing located on the DoD Automated Housing Referral Network (AHRN) website by assisting property managers in updating their listings, and identifying and deleting outdated entries
Maintains Keesler’s Rental Partnership Program by briefing both landlords and military personnel, determining eligibility, completing necessary paperwork, and arranging for the military member’s rent to be paid by allotment
Develops, maintains, and updates forms and handouts associated with Rental Partnership Program entry and termination
Conducts property inspections to ensure suitability of environmental, health, welfare and safety conditions
Acts as an advisor to military members as well as owners and agents regarding housing laws and DoD equal opportunity policies and programs, Rental Partnership Program (RPP), Air Force housing regulations; how to qualify property for listing with the housing office; state and federal statutes concerning leases, security deposits and military clauses; and the scope of assistance available in the event of landlord/tenant disputes
Maintains a detailed file system (both paper and electronic) of available and rented properties, members who are currently in RPP, and also those who have departed the program
Provides standard reports indicating workload, defining issues, and proposing solutions
Maintains Housing Referral information on the Virtual Outprocessing System
Briefs newly arriving personnel at Base Newcomers Orientation
Conducts survey of available housing (1/2/3 Bedroom apts and 3/4 bedroom houses) plus rents, contact information, census information, and flood zones; etc. and submits online as part of the annual BAH submission
Acts as liaison with MAC, the contract bank utilized by DoD for the Rental Partnership Program to include addressing problems, answering questions, and ensuring our (and their) database is up-to-date and accurate; plus submits new 2300/2800 SAS data and accesses and interprets monthly payment registers
Maintains data on local landlords participating in the Rental Partnership Program, including bank information, addresses, contact information, rental property descriptions; etc
Operates AFRIMS and maintains system of paper and electronic records on two separate servers per Air Force record management procedures
Maintains Equipment Management account for Housing Referral high-value equipment inventory items
Operates government vehicle
Maintains Housing Referral Self Inspection Guide checklist
Acts as the base level POC for DoD Housing Assistance Program (HAP)
Maintains Community Housing section of ACES database plus uses Oracle to access data
Serves as a liaison between landlords, military renters, and their Chain of Command when complaints, disputes, and disagreements arise
Obtains community support for military utilization of off-base housing by developing and maintaining liaison with community landlords, real estate agents, property managers, private owners, home builders, civic groups and other agencies regarding housing needs of military and DoD civilian personnel
Ensures dormitories are maintained in good condition to include no leaking faucets, no clogged urinals/commodes, hot and cold water available, adequate ventilation
Reports safety issues to EMCS and Customer Service where a work order is generated and tracked
Arrange for and maintain secure bulk storage space provided for each resident
Ensure residents sign for room furnishings and linen on AF Form 228
Responsible for maintaining Unit Integrity assignment plan in accordance with AFI 32-6005
Ensure dormitory space being utilized to the maximum extent possible
Maintain and reported quarterly metric to AETC
Ensure housekeeping meet the standards of the Wing Commander
Provided assignment and termination to Active duty Air Force, Navy, Marine, Air National Guard and Reserve personnel residing in my dormitories
Mantains occupancy by room in the Automated Civil Engineering System-Housing Management (ACES-HM Module)
Accountable for maintaining inventory of all furnishings in ACES
Mantains BAH waiting list for unaccompanied personnel
Prepare requisitions for purchase of inventory
Performs facility management
Ensure resident compliance with USAF directives and military living standards
Accountable for a running inventory of all furniture’s located in living quarters and common area, maintain furnishing Custody Receipt and Condition report for all room occupant on initial inspection
Serve as Facility Manager responsible for coordinating maintenance, safety, fire prevention, cleanliness, grounds and inspections of interior and exterior structure of building
Required to comply with PPE requirements and standards
Responsible to perform all assigned duties as safely and efficiently as possible to maintain a safe work environment in accordance with all applicable rules and standards including, but not limited to, OSHA and National Fire Protection Association (NFPA) Life Safety Codes and Standards
Must be able to troubleshoot and identify problems
Works job assignments, researches and requisitions materials, and prepares necessary documents and reports
Schedules work and verifies quality of work performed
Able to read and interpret Work Orders, parts requests, drawings/schematics/ blueprints and manuals in order to accomplish assigned duties
Accomplishes periodic inspections, recurring maintenance requirements and associated documentation. Maintains systems to conform to written guidance and applicable changes
Maintains required operating forms and records and assures proper use of all assigned shop equipment
Complete jobs using a variety of hand tools, portable power tools, shop equipment, standard measuring instruments, make standard shop computations relating dimensions of work, and select materials necessary for the work
Makes adjustments to, and maintain shop equipment, and hand-tools to ensure proper operation
Requires working scheduled and unscheduled overtime work including areas other than respective skilled trade
Perform other duties as assigned in accordance with contractual, functional and mission requirements
Position is classified as mission essential and requires employee to shelter at work site and respond to disasters and other contingency operations
At least 5 years experience in a USAF Family Housing office or USAF Dormitory Management
At least 5 years experience in direct USAF Customer Service
5 years experience working with ACES and IWIMS is desirable
Must have demonstrated written communication skills including preparation of reports, PowerPoint presentations, spreadsheets, etc. Must be able to demonstrate proficient use of English grammar and spelling
High level of personal skills to include mediation training
Knowledge of USAF housing management instructions, policies, principles, concepts, and methodologies, including AFI 32-6005
Knowledge of realty practices including management of rental and sale property and knowledge of the principles, techniques, and methodology related to housing referral and relocation support services
Knowledge of housing audit or survey requirements and procedures to perform regular or periodic reviews of local housing management operations
Skill in interviewing to obtain factual information and to explain housing policies, relocation assistance, and local procedures to USAF military members
Ability to analyze interrelated issues of effectiveness, efficiency, and productivity, and develop recommendations to solve problems
Must be able to comply with PPE requirements and standards
Must possess valid State Driver’s License; must have the ability to obtain and maintain a United States Government and/or United States Air Force vehicle driver’s license
Must have favorable National Agency Check (NACI)
Must have ability to meet the requirements for issuance of a computer network account (favorable National Agency Check and successfully complete computer security training) and any required security clearances including flight line access
Ability and willingness to work as a member of a team
Must have proficient English verbal and written communication skills
Computer skills required to include: ability to utilize computer automated systems to perform assigned duties including: Microsoft Office Suite, planning, ordering materials, TLS timesheets, and email functions
Must be able to lift a minimum of 50 pounds
Able to stand or sit for long periods of time
Position is classified as mission essential and requires employee to shelter at work location and to respond to disasters or other contingency operations

Assessment & Referral Center Specialist PRN Resume Examples & Samples

Demonstrates professionalism in the application of telehealth services to maintain quality care provided to the patient at the same or higher as if the service were delivered in person
Works well as a member of a multi disciplinary team maintaining effective communication with Emergency Department staff, Utilization Review Staff, Admissions Staff, Attending Psychiatrists, Inpatient Units, and all other Behavioral Health Services
Education: ONEof the following
Preferred:Three (3) years’ experience in mental health setting, Emergency Department or crisis management

Referral Navigator Resume Examples & Samples

Building new referrals from network providers
Reviewing to ensure all necessary documents and information has been provided
Sending back documents for additional informatio
Canceling those that do not meet criteria or do not have necessary information required within a specified time frame, forwarding to MD review if questionable
Accepting referrals and determining if meets outsource or overflow criteria
While most of the work is computer-based, there is a lot of paperwork handling, faxing, and scanning in addition to multiple telephone calls
This is primarily a sedentary desk job which will consist of >90% of time spent working on a computer and handling the telephone
1+ year of experience in a Healthcare and / or Clinical setting
CPR Certified, or able to attain certification within 30 days of employment
1+ year of experience working with Electronic Medical Records (EMR) and / or Practice Management Software systems
1+ year of experience and/or training as a Medical Assistant
Experience with Microsoft office programs
Bilingual in Spanish

Referral Management Liaison Resume Examples & Samples

Serve as the liaison to a complex customer base to manage first level response and resolution of escalated issues with external and internal customers
Identifies and resolves operational problems using defined processes, expertise and judgment
Investigate claim and/or customer service issues as identified and communicate resolution to customers
Provide feedback to team members regarding improvement opportunities
Provides expertise and customer service support to members, customers, and/or providers
Primary functions are performed at a Military Treatment Facility (MTF), on a military installation
The Referral Management Liaison (RML) serves as the Referral Liaison for all MTF referrals and authorizations /provider support, and Medical and Case Management (CM)
Works with the Lead RML and the VP/DMO to assist in building and maintaining relationships between the UnitedHealthcare Military & Veterans (UHC M&V) team, and MTF staff and leadership. Underlying all of these functions are two over-arching goals; optimize TRICARE beneficiary health and healthcare, and the utilization of MTFs
Assist MTF staff with inquiries correspondence, claims issues and Urgent referrals
Collaborate with the MTF staff to identify and refer patients for potential CM, Disease Management (DM) or other services, in accordance with UHC M&V processes
Operate in compliance with UHC M&V policies, procedures and performance standards
4+ years of Customer Service experience analyzing and solving customer problems
1+ years of experience and knowledge of TRICARE and/or the Military Health System
Experience with Microsoft Word (add a header and footer to a document, vary formatting across sections in a document, etc.)
Experience with Microsoft Excel (graphs, tables, basic formulas (SUM, AVERAGE, etc.), and data entry)
Experience with Microsoft Outlook (email experience -sending and receiving)
Basic proficiency with Windows PC applications (this includes the ability to learn new and complex computer system applications)
Candidates must have MTF (Military Treatment Facility) required immunizations
Ability to navigate a computer while on the phone
Prior stable work experience

Referral Spec Resume Examples & Samples

Patient liaison with billing offices, providers and payers
Coordinate the care of all patients following the Physician orders
Process health plan specific referral requirements including prior authorizations; initiate service and referral process
Manage medical/legal communications, scheduling of depositions and attorney conferences; accurately tracks all responses
Manage the communication and the entire handoff and care coordination process, including scheduling the patient
For the appointment, completing the Excellian documentation, coordinating records, and if needed health plan requirements
This position assures that patients get to the right place at the right time for the right care

Director, Referral Services Resume Examples & Samples

Manage day–to-day operations, including meeting clients SLA’s, site specific quality and production metrics
Bi-Directional Communication between PSC operations and Client Services (RCS/ASD) / Facility
Management of BPO/FCO process and SLAs
Partnering in process and innovation with Patient Access Integration and Centralization
Controls operational expenses within expected budget, manages to yearly EBIT goals
Coordinates Policies and Procedures along with key stakeholders
Establishes measurable goals and strategic direction and ensures achievement of goals
Customer satisfaction- Creates processes to ensure customer satisfaction and delivery of quality products
Coaches and develops direct reports and sub-leadership levels ; Conducts succession planning
Drives efficiency-ensures the consistent and execution of key systems and processes that make effective use of resources
Builds strategic alliances and partnerships to execute business strategies; cultivates clinical and business partnerships
Builds organizational talent
Works towards centralized accountability and demonstrated practices
Ensures adherence to Tenet/Conifer Standards of Conduct
Communicate issues and resolutions to all levels of management and staff
Possess excellent communication skills –oral and written to provide appropriate level of production support
Take initiative in presenting and contributing to the resolution of complex issues
Conduct presentation and/or Training sessions
MS Office Background
4 year college degree or equivalent business experience
Supervisory experience with multilevel positions
Prior Patient Access eperience strongly preferred – to include Admitting, Clinical and Financial
Operational Background (Dialer, workforce management, productivity driven environment)

Referral Management Liaison Resume Examples & Samples

2+ years of experience with Customer Relationship Management Skills in a Medical/Clinical environment
Experience working with Microsoft Excel (data entry, create, and modify spreadsheets), Word (create and update documents), and Outlook (email, and calendar)
3+ years of clinical skills in an actual Medical setting (Hospital or Medial Facility, Face-to-Face Interaction with patients performing Medical Treatment)
3+ years of Customer Service experience in a Clinical Setting (Hospital or Medial Facility, Face-to- Face interaction with patients and medical staff performing Administrative or Pre-treatment duties)
Experience in Claims Payment, Claims Adjustments and/or Enrollment
Knowledge of Clinical Coding and Claims Processing

Regional Referral Center Coordinator Resume Examples & Samples

Analyze referral requests, ensuring they meet established departmental protocols. Authorize or triage referrals according to the RRC procedure manual, Provider Contracting agreements and Health Plan Service Agreements. Initiate investigation with NWP on aberrant referral requests. Document activity related to the authorization or denial of requests
Coordinate patient care with the non-Plan providers. Provide information for scheduling of appointments, request the transfer of medical information, Research, resolve and communicate findings for member eligibility issues
Approve and validate authorization information for payment by Claims Administration. Obtain authorization or denial of continued care, and communicate information to member/facility/non-Plan provider as appropriate
Interpret referrals limitations, HP Benefits and communicate this information to members, non-Plan providers, NWP providers, Allied Health and other internal staff as appropriate. Provide billing information to providers, including any vendor/non-Plan provider specific contractual information according to contractual arrangements, NWP protocols and RRC departmental policies and procedures
Interpret maintain and utilize knowledge of HP benefits, contractual arrangements, NWP protocols and RRC departmental policies and procedures. Prompt recognition of procedural defects or shortcomings in the total referral process; assist with the development of procedures that best utilize the resources of the organization. Participate in committees and task forces as requested
Obtain records or other information from non-Kaiser providers for evaluation of requests for additional services
Maintain knowledge of Federal and State laws with regard to confidentiality when working with members, employers, non-Plan providers, community resources and other Kaiser Permanente staff
Receive information from contracted and noncontracted community facilities related to the admission of Kaiser Permanente members. Review this information to determine if this admission has been directed by a Kaiser Permanente clinician, meets urgent/emergent criteria, determine if the services is authorized, advise the facility of authorization status and member benefits for the services requested
Receive and review admission and discharge notices from inpatient facilities, comparing this information to previous day reports to update referral records and assure the inpatient census reports are accurate
Participate on committees or task forces as requested
Minimum three (3) years of previous work experience with in Kaiser Permanente Claims Administration, Health Plan or Clinical Operations or equivalent experience in related field. This experience must demonstrate the use of coordination of skills, the ability to assimilate technical information and the ability to maintain effectiveness in a busy environment
Minimum five (5) years of previous work experience in Kaiser Permanente Claims Administration, Health Plan or Clinical Operations or equivalent experience in related field. This experience must demonstrate the use of coordination of skills, the ability to work independently with indirect supervision, the ability to assimilate technical information, the ability to maintain effectiveness in a busy environment
College degree in health care related field or equivalent combination of knowledge and experience
Basic knowledge of Provider Relations and Contracting contractual agreements

Referral Services Assistant Resume Examples & Samples

Checks eligibility and/or benefit coverage, correct referral information (i.e., coding and requested services) prior to clinical review
Ensures that all required information has been submitted. Contacts Physician offices/hospitals to gather demographic information or related data
Accurately documents each point of activity in the process in the online application system
Initiates telephone calls to patients, physicians, and vendors as directed by UM leadership team
Demonstrates ability to locate information accurately and promptly. Recognizes work related problems and contributes to solutions
Meets specific deadlines. Responds efficiently and effectively to variations in daily workload
Demonstrates company core values: Trustworthy, Accountable, Initiative, Caring and Easy to Do Business With. Promotes and maintains good working relationships with internal and external customers (i.e., physicians, physician office staff, patients, colleagues and coworkers)
Manages clinical referrals for participants registered in a disease management or health program based on business rules
Acts as a liaison between hospital, health plans, physicians, patients, vendors and other referral sources

Assessment Referral Clinician Resume Examples & Samples

Accepting inquiry calls and scheduling assessments
Performing initial clinical assessments to determine level of care
Coordination and disposition of all referral calls to appropriate level of care
Scheduling and coordinating admissions with psychiatrists and nursing staff, and completion of all admission paperwork
Coordination and follow-up of all after hour calls and admits
Completing precertification information and forwarding to appropriate agencies, in conjunction with Business Office and Case Management
Communication with referral sources to inform them of client disposition
Experience in behavioral health setting
Demonstrates an understanding and experience with the various funding entities
Thorough knowledge of psychiatric services provided by the hospital
Knowledge and experience working with insurance contracts and payor sources
Experience with certification for inpatient hospitalization
Ability to remain professional in various circumstances with frequent interruptions

Employee Referral Event Resume Examples & Samples

Global Technology Infrastructure
Global Real Estate
Firmwide Risk Reporting
Audit

Referral Management Liaison Resume Examples & Samples

Familiar with the Military Health System and TRICARE
May coordinate others activities
1+ years of Customer Service experience analyzing and solving customer's problems
Understanding of Windows PC applications, which includes the ability to learn new and complex computer system applications
Ability to multi-task, this includes ability to understand multiple products and multiple levels of benefits within each product and be able to navigate a computer while on the phone
1+ years of working experience in a Healthcare setting
1+ years of experience working with Military Health Systems

Coord Outside Referral, Acs Resume Examples & Samples

Reviews physician's requests for outside medical services
Verifies patient eligibility and contacts both outside facility and patient regarding billing procedures and appointment scheduling
Reviews and processes billings received from outside medical providers
Verifies authorized services prescribed, determines accuracy and appropriateness of charges
Determines whether questionable billings received are to be considered for payment through the outside medical referral system and reroutes billings
Follows up on outstanding accounts
Sets up and maintains files on all outside referral patients
Sets up files on all no-bed patients and pre-scheduled surgeries, notifies patients and outside providers and processes invoices
Educates community hospital personnel, physicians and billing services regarding Kaiser Outside Medical referral and reimbursement policies and practices, covered benefits and authorized services
Interpret SCPMG, KFH and KFHP policies and answer inquiries from Kaiser members, physicians and other involved personnel and support staff
Act as liaison between Regional Offices and local Outside Referral desk to coordinate and implement all Outside Medical Systems for SCPMG associated with use of non-Kaiser facilities for the purposes of: in and out patient referrals, supplemental bed and pre-scheduled surgeries
Provide accurate information to outside providers and members to help facilitate most appropriate route of health care
Interpret and implement necessary procedures regarding contractual agreements between Kaiser Permanente and Community Hospitals and physicians
Performs other administrative duties as required
CLAUSE - APPLICABLE TO KERN COUNTY (BAKERSFIELD) POSITIONS ONLY In Kern County Only , this position may only be filled by a candidate to be stationed at 5055 California Avenue. Please use represented Job Code 18800 when posting this position for any other Bakersfield location
Should you have questions please contact your local HR, Labor Representative, or Regional Compensation Consultant
Minimum one (1) year of related work experience required
Medical terminology and knowledge of Medicare Guidelines preferred
Knowledge and experience with various computer programs
Minimum one (1) year experience working with customers/members and outside agencies

Referral / Verification Coordinator Resume Examples & Samples

Ensure patients have referrals and authorizations prior to services rendered, communicating with referring physician offices as necessary
Review patient schedules one week in advance and obtain insurance information, making changes in EPM when appropriate
Assist scheduling staff in obtaining referrals and verification for add on appointments
Create alerts within EPM
Make calls to patients when additional information is needed to complete the referral process
Work recall or other scheduling/business office duties as assigned
Two years in a medical office setting with emphasis on insurance verification

Referral Supervisor Resume Examples & Samples

Five or more years of experience in mortgage servicing or operations activities
One to two years of supervisory experience
Good understanding of all aspects of Default Management loan workout and loan servicing support functions along with the associated operational policies and practices
Effective analytical and decision-making skills
Good organizational and project management skills
Basic knowledge of human resources functions
Effective supervisory skills

Employee Referral Program Coordinator Resume Examples & Samples

Analyze current process and assist with projects to improve the program
Answer all incoming questions and resolve ATS system issues related to employee referrals
Make sound judgment calls on difficult scenarios of eligibility of referrals
Respond to trouble tickets related to the referral process
Manage special campaigns for business units needing niche or hard to find skills
Research candidate history in ATS and email threads
Follow-up with associates that have referred candidates
Monitor incoming referrals and work with recruiters to ensure SLAs are met in regard to response times
Manages special projects for Recruiting Operations programs through completion
Audit and assist with the processing of bonus payouts as needed
Main point of contact for referral community
Work very closely with recruiting department on a daily basis
Market the employee referral program throughout the organization and in conjunction with Social Media Coordinator to generate pipeline
5+ years of work experience
Proficient in Microsoft Office, specifically in Excel (i.e. V look-ups, build graphs) and PowerPoint
Previous experience managing a new program from conception through to completion
Possess exceptional organizational skills
Excellent English writing communication skills
Diplomatic in delivery of difficult messaging
Ability to work independently and with a team
Function well in a virtual working environment
Experience with recruiting process and knowledge of employee referral programs
Program Management Experience
Experience with an Applicant Tracking System (ATS), preferably Taleo

Director of Assessment / Referral Resume Examples & Samples

Education and training in the field of psychology, clinical social work or other mental health discipline with academic achievement of at least a Masters degree level in an appropriate field
Licensed or license eligible in one of the mental health disciplines in the State of Texas
A minimum of five (5) years experience in assessment, admission and referrals for Behavioral Health services
At least two (2) years of which included supervisory or administrative responsibility
Demonstrable knowledge of Admission criteria and Texas laws in regard to Mental Health treatment. Excellent verbal and written communication skills
Passes and maintains a conviction free criminal background check. Conviction defined as the adjudication of guilt, plea of guilty or nolo contendere, or the assessment of probation or community supervision for a violation of the Penal Code

Tech Application Spec Sre-tapestry Referral Resume Examples & Samples

Responsible for researching and troubleshooting software and workflow issues to understand software build steps needed for production environment of business application
Configures application based on analysis and collaborations to create builds
Researches application issues, performs root cause analysis, present findings and recommendations
Identifies areas for work flow and process improvements. Vets ideas with team and works through applications improvements to implement
Analysis: Responsible for analysis of complex business requirements, systems upgrades, workflows and application capabilities. Utilizes analysis to collaborate with users, analysts and consultants to determine solutions and required configurations to met business requirements
Testing: Tests application configurations and builds or does unit testing in non-production environment and reports on outcomes noting issues. Corrects issues found in testing
Change Management: Change request management including cost estimation, project documentation and user training
Implementations: Works collaboratively with implementation teams to ensure process design, interface development, testing and implementation and user training are performed to quality standards. May perform some project management activities in the development and implementation of systems changes. Prepares builds for implementation into production. Trains on application functions, changes, and improvements. Plans and communicates project implementations. Monitors implementations into production, makes adjustments, as necessary. Monitors cues of tasks to trend tasks for issues discrepancies, analyzes and implements solutions
Minimum five (5) years of professional experience in all aspects of the primary product, program or technology
Bachelor's degree in MIS, CS or related subject preferred
Knowledge of clinical workflows in the health care industry preferred
Knowledge of business/operational area supported by application preferred

Referral Resume Examples & Samples

Work on and manage projects relating to design and build of new MS Access, MS Excel and VBA applications; testing and documentation of such applications; and code reviews and bug fixes
Manage a team of ~20 people
Measure, monitor and improve client service by guiding team members and driving excellence in service delivery
Work on and manage several large- to- medium-size projects
Ensure smooth service delivery within the defined geographical / competency area
Focus team on key priorities and ensure that team members deliver quality service as per client’s needs and priorities
Partner with internal and external clients to improve processes
Work with project leaders to analyze resource needs and gaps, and devise alternative ways forward
Assign people to projects based on their skills, career goals and client’s expectations
Produce assignment budgets and timetables, and manage delivery against them
Provide team members with accurate and useful guidance in technical areas of high-risk and complexity
Act as a counselor for team members
Participate in goal setting, performance appraisal and management of the team
Identify L&D requirements of team members; plan and conduct training and knowledge sharing sessions for the team

Referral Resume Examples & Samples

Identify, observe and apprehend individual(s) for committing theft by shoplifting
Must have knowledge of state laws and statutes as related to the crime of shoplifting and apprehensions
Represent the company to law enforcement and to courts during the prosecution of shoplifters
Investigating and controlling internal theft
Participating in store shortage reduction program, including working in partnership with specific departments
Maintaining building security
Open and close the building when appropriate
Applicant should be independent, outgoing and detail oriented
Possesses strong written and verbal skills in order to prepare case paperwork and testify in court as a representative of Bloomingdale's
Must satisfy licensing requirements (as required by state or local jurisdiction)
Experience operating and monitoring CCTV systems
Retail experience preferred but will train the right person
Flexibility with schedule, to include some nights and weekends

Referral Resume Examples & Samples

Engage in appropriate social conversation with the customer to make the experience pleasant and easy. Ask open-ended questions to determine needs. Assist customer with selection of merchandise based on those needs and present features and benefits confidently. Listen and respond in a helpful manner to all customer questions about information or by suggesting alternative merchandise. Suggest additional items to build the sale: multiple, complementary, or promotional items and promote conversion of casual shoppers into customers
Maintains basic product knowledge across all merchandise areas, and demonstrates awareness of current and upcoming sales and promotions
Maintains a consistent up-beat "can do" attitude, and willingly takes on all assignments based on the needs of the team
Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management. Ensures products are properly placed and represented in a timely manner. Participates in floor restocking and replenishment to maintain high visual standard
Monitors fitting rooms by escorting customers to rooms, checking numbers of items in/out, and reporting to Security any problems or discrepancies, Maintenance of fitting rooms to company standard, including returning merchandise to the floor
Ability to sell and build a sale through conversational interaction
A team player, possesses the ability to work in a learning environment

Referral Resume Examples & Samples

Outstanding selling behaviors, listening and responding to customer needs to deliver service…...like no other
Sharp awareness of current fashion trends
Building and cultivating relationships with customers through personal interaction
Develop repeat business to grow personal sales, utilizing B-connected to maintain client files
Meeting or exceeding sales and loyalty goals
Expert on product knowledge, understanding features and benefits and sharing with clients
Demonstrate knowledge of store products and services to build sales and loyalty
Possesses drive, is goal oriented, has an entrepreneurial outlook
Drives to meet and exceed sales goals and customer expectations
Ability to build relationships, connect with others, solve problems and impact and influence others
Passionate and knowledgeable about luxury brands and services
Desire to work in a fast-paced environment, handle multiple priorities and learn new procedures
Exceptional communication skills with the ability to engage in conversation with customers, peers and managers
Ability to work as part of a productive team, or individually with little direct supervision
Ability to work a flexible retail schedule, including weekends, evenings, extended hours, and key event days
Previous exposure to luxury brands preferred; retail selling experience a plus

Referral Resume Examples & Samples

Adhere to company policy and State and Federal regulations regarding service of alcohol
Delivers OUTSTANDING service to all guests
Demonstrate current and working knowledge of restaurant environment
Follows Food Safety standards and maintains work area and equipment in accordance with Health Department standards
Follows area specific steps of service, uses table and position numbers and delivers food and beverage orders to customers in a timely fashion
Educate, sample and serve customers food products
Effectively manages multiple customers and communicates customer requests or concerns and service flow issues with servers and manager of duty
Follows station specific duties and responsibilities
Works with the bus and host team to assist in clearing and resetting tables
Experience working in a restaurant as a server

Referral Retail Sales Professional Resume Examples & Samples

Teamwork Oriented
Commitment to building customer relationships and loyalty through personal interaction and the maintenance of a client file
Possesses drive, is goal-oriented, has an entrepreneurial outlook
Ability to work in a fast-paced environment, handle multiple priorities and learn new procedures
Experience in Commission Sales preferred

Referral Resume Examples & Samples

Drives sales through personal client book
Flexible and dependability with schedules including some nights and weekends
Superior customer services skills including strong phone skills
Experience in Cosmetics Sales preferred

CRA Trainee, Dp-referral Pipeline Resume Examples & Samples

Complete appropriate therapeutic, protocol and clinical research training to perform job duties
Gain experience in study procedures by working with experienced clinical staff in Clinical Research Associate (CRA), Clinical Research Specialist (CRS) and Clinical Trials Assist (CTA) roles. May also work collaboratively with other functional groups such as Data Management and Pharmacovigilance
Under close supervision, perform site selection, initiation, monitoring and close out visits in accordance with contracted scope of work and good clinical practices
Under close supervision, administer protocol and related study training to assigned sites and establishes regular lines of communication with sites to manage ongoing project expectations and issues
Under close supervision, evaluate the quality and integrity of study site practices related to the proper conduct of the protocol and adherence to applicable regulations. Escalate quality issues to Clinical Project Manager (CPM), CRS and/or line manager
Under close supervision, manage the progress of assigned studies by tracking regulatory submissions and approvals, recruitment and enrollment, Case Report Form (CRF) completion and submission, and data query generation and resolution
Under close supervision, create and maintain appropriate documentation regarding site management, monitoring visit findings and action plans by submitting regular visit reports, generating follow-up letters and other required study documentation
Awareness of applicable clinical research regulatory requirements; i.e., Good Clinical Practice (GCP) and International Conference on Harmonization (ICH) guidelines
Good written and verbal communication skills including good command of English language
Basic organizational and problem-solving skills
Working time management skills
Please note that this requisition is targeting candidates to start in theJune, September or December 2017 cohorts
Document Attachment – Please attach a resume and transcript to your application
Please be sure that your resume includes your cumulative GPA and graduation month and year
Please upload a transcript from your current/most recent degree program. An unofficial version of your transcript is sufficient

Referral Macy s Cosmetics Resume Examples & Samples

Initiate service consultations to determine the customer’s preferences and buying/service needs; explain and demonstrate use of cosmetics through actual application
Partner with Sales Manager and Counter Manager to identify business driving opportunities and stock needs
Develop a repeat-business customer base in order to regularly communicate: upcoming events, new merchandise receipts and product replenishment to increase incremental sales
Leverage product knowledge to increase sales by educating and assisting the customer in making the best choice
Attend product training classes and seminars
Achieve Scorecard and counter sales goals
Participate in pre-selling and sales driving events as well as processing of new receipts, damages, testers, and return to vendors (RTVs)
Maintain high customer readiness standards by ensuring proper presentation, organization, storing, and replenishment of stock as well as good housekeeping standards
Serve as a Role Model/Mentor to new hires
Proficient in POS systems including Search and Send and My Client
Ensure safety and shortage prevention initiatives are executed
Perform other customer-facing, duties as needed
Previous cosmetic or fragrance sales experience a plus
Ability to read, write, and interpret labels including warnings and ingredient lists on products
Ability to effectively communicate with and present information to customers, vendors, buyers, peers, and all levels of management
Able to use a calculator and calculate percentages and ratios
Must be able to make change in American monetary units
Superior organizational and time management skills
Must be able to build relationships and influence others
Ability to set and achieve goals
Ability to multi-task in a fast-paced environment
Must possess a strong sense of urgency and a thirst for knowledge
Must be able to lead by example
Recruit, train, coach, motivate, and develop new and incumbent beauty advisors on company policies and procedures, product knowledge, and personal and department productivity goals
Role model expectations through initiating service consultations, sharing technique and product knowledge through actual application, and developing a repeat-business customer base
Sell merchandise through exceptional customer service techniques and professional selling skills to reach personal productivity goals
Develop and implement business-driving events and ensure proper execution to achieve counter productivity goals
Communicate productivity goals, monitor associate productivity levels, and provide coaching and feedback
Review and analyze business performance of daily, weekly, monthly, seasonal, and annual sales results
Supervise proper presentation, organization, storing, a replenishment of stock
Ensure timely processing of new receipts, damages, testers, and return to vendors (RTVs) through delegation to self and staff
Communicate regularly with vendors, planners, and buyers regarding stock needs, customer preferences, and special events
Participate in pre-selling and sales driving events
Participate in physical inventory process
A minimum of one year of previous selling experience required, preferably in Cosmetics
Ability to read, write, and interpret general business reports and labels including warnings and ingredient lists on products
Must be able to anticipate and solve problems

Referral Resume Examples & Samples

Write user stories as part of an Agile project framework that
Directly support primary objectives of the project
Are appropriate in size for iterative development
Include clear and specific acceptance criteria
Take into account dependencies on other stories and/or projects & initiatives
Champion the needs of business teams and stakeholders throughout the development process, ensuring that what is delivered meets the original goals and objectives of the project. Is able to operate in areas of uncertainty and ambiguity
Identify unmet customer needs and develops possible feature/functionality concepts that meet those needs
Gather input from a variety of internal and external sources to define product concepts; responds to the needs of customers throughout the development process; analyzes competitors and market trends; evaluates technologies; develops detailed requirements, feature definitions, implementation plans, and internal communications
Participate in cross-functional teams during the entire lifecycle of product development, including deployment and post-deployment activities. Proactively identifies problems that arise in the project, outlines options, recommends solutions, and escalates as needed
Identify areas that require customer research and proposes research activities to direct supervisor and user experience team
Partner with macys.com user experience team to user-test designs through mock-ups, functional prototypes, etc. to ensure they are meeting intended goals
Present and secure approval from senior management and other key stakeholders, as necessary
Anticipate upstream and downstream impacts of the project and works with internal business groups to adjust business tools and practices in order to support new features and functionality
Responsible for communicating product solutions and benefits to customers and stakeholders; including knowledge transfer and training for on-going management of features
Develop supporting business cases, including financial impact and benefits statements, to support feature/functionality concepts and sell the concepts to internal audiences through persuasive oral and written presentations
Recognized as an expert across the division as someone who has excellent judgment and whose projects have contributed significantly to the success of macys.com
Can successfully champion new initiatives to leadership team
Balance priorities across the Business Intelligence and Analytics portfolio to identify, recommend and prioritize key opportunities between the business units, communicating decisions and trade-offs. To this end, you will maintain a prioritized backlog for each community of product stakeholders
Manage expectations (negotiating appropriately - right people and right time, where necessary) to ensure a common understanding of where, when, and how the business user stories can be prioritized optimally
Work hand-in-hand with the business to understand and document business requirements for Business Intelligence and Analytics use cases
Advise the business and provide suggestions for Business Intelligence and Analytics opportunities, based on detailed knowledge of existing data, business objectives and available technology
Secure deep understanding of the data and how it represents and is used by the business; identify gaps where they exist and communicate them
Understand the importance and impact of best practice data management, BI and Analytics concepts (e.g. Master Data Management, Data Governance, etc.)
3-5 years’ experience in one or more of the following areas: product / program management or other product ownership role
Internet and retail experience strongly preferred
Strong analytical, prioritization and negotiating skills
Usability and customer-focused design experience a plus
Passionate about building great products and solving customer and business problems

Congratulations on Your Seasonal Holiday Referral Macy's The Shops Resume Examples & Samples

Meet and make a connection with customers, ask questions and listen to shoppers' needs, then give options and advice on meeting those needs
Inspire the customer to buy, celebrate the purchase, and create a lasting positive impression of you, Macy's, and the purchase
Maintain selling floor presentations and fitting rooms
Learn Macy's systems and procedures to enhance selling efficiencies and complete support duties
Perform other duties as assigned
Regular, dependable attendance and punctuality
Assist in price changing execution
Organize and maintain merchandise in stockrooms, and fill in merchandise on the selling floor as needed
Pull merchandise for online customers and deliver to the designated area on the Receiving Dock
Assist in the preparation of merchandise for shipment to customers
Participate as needed in selling floor recovery, including folding and hanging merchandise and clearing fitting rooms
Deter theft by offering customer service
Remained stationed at a fixed post, i.e entrance/exit doors, for long periods of time for extended periods of time to provide a strong visible presence
Communicate with the Asset Protection Department
Respond to customer and associate incidents to facilitate first aid and minimize company liability
Assist Detectives with the Recovery of stolen merchandise
Successfully complete all Asset Protection training requirements and maintain personal certifications as required by law
Works on special assignments, investigations, and surveillance as directed by Store Asset Protection Manager
Perform other duties as needed
Follows shortage programs and procedures
Perform these functions in an efficient manner, as directed by the Supervisor
Previous retail sales experience preferred, but not required
High School Diploma or equivalent. (Asset Protection)
Completion of Store Agent Training program required upon assignment to position. (Asset Protection)
Strong interpersonal and communication skills
Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to effectively communicate with customers, peers, and management
Ability to communicate on the telephone with proper etiquette
Basic math functions such as addition, subtraction, multiplication, and division
Able to use a calculator and calculate percentages and ratios (Selling)
Must be able to make change in American monetary units (Selling)
Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business
Ability to work as part of a team, and take initiative independent of direct supervision
Ability to work in a fast-paced environment, handle multiple priorities, and learn new procedures
Self-starter, able to work independently and as part of a team and must have good time management skills.(Asset Protection)
Enthusiastic, friendly, and energetic with a genuine desire to provide outstanding service
Ability to think and act clearly in possible stressful and hostile situations. (Asset Protection)
Ability to collaborate and function as a member of a team. (Asset Protection)
Must possess a strong sense of urgency. (Asset Protection)
Available to work a variety of hours, which may include early mornings, evenings, holidays, or weekends. Hours are subject to change based on business need
Ability to work a flexible retail schedule including the day after Thanksgiving, special Big Event days, and the day after Christmas. (Selling, Stock)
You must be available to work Thanksgiving Day, the day after Thanksgiving, Saturday after Thanksgiving and the entire week before Christmas and the entire week of Christmas.(Asset Protection)

Referral Resume Examples & Samples

Loads and unloads cartons/merchandise to and from delivery vehicles, conveyor systems, etc
Lifts, carries, pushes and pulls packages on a continuous and repetitive basis for approximate shifts of 4 to 6 hours
Processing must be completed in a timely manner to maintain established department and location standards
Opportunity to be trained/licensed to operate power equipment
Perform other related duties, special projects or assignments as required
Adheres to company policies and procedures; follows department training guidelines, best practices, and operating procedures
Keeps work area neat and clean
Works well with fellow Associates, Supervisors and Managers
Follows all Location Safety and Security Guidelines
Ability to follow instructions and take directions
Ability to consistently meet quality and performance standards
Ability to use hand-held computers or other such devices

Referral Resume Examples & Samples

35%
Participate with management in the development of the Automation Strategic Roadmap
Lead the technical implementation of this roadmap
Assist management in assigning tasks to team members
Collaborate with peers in QE and Dev to ensure our roadmap meets their needs
Collaborate with the Continuous Deliver (CD) team to ensure the Automation Framework integrates seamlessly with the CD pipeline
Assist in maintaining VMs for test automation
65%
Hands on development of the most complex portions of the Automation Framework
Assist other Automation Engineers with technical issues they encounter
Bachelors in Software or similar engineering degree or equivalent industry experience (5+ years in role)
Ability to read, write, and interpret instructional documents such as reports and procedure manuals
Strong leadership profile, personal networking skills, and excellent negotiation skills

Congratulations on Your Seasonal Holiday Referral Macy's The Commons Resume Examples & Samples

Meet and make a connection with customers, ask questions and listen to shoppers' needs, then give options and advice on meeting those needs
Inspire the customer to buy, celebrate the purchase, and create a lasting positive impression of you, Macy's, and the purchase
Maintain selling floor presentations and fitting rooms
Learn Macy's systems and procedures to enhance selling efficiencies and complete support duties
Perform other duties as assigned
Regular, dependable attendance and punctuality
Assist in price changing execution
Organize and maintain merchandise in stockrooms, and fill in merchandise on the selling floor as needed
Pull merchandise for online customers and deliver to the designated area on the Receiving Dock
Assist in the preparation of merchandise for shipment to customers
Participate as needed in selling floor recovery, including folding and hanging merchandise and clearing fitting rooms
Deter theft by offering customer service
Remained stationed at a fixed post, i.e entrance/exit doors, for long periods of time for extended periods of time to provide a strong visible presence
Communicate with the Asset Protection Department
Respond to customer and associate incidents to facilitate first aid and minimize company liability
Assist Detectives with the Recovery of stolen merchandise
Successfully complete all Asset Protection training requirements and maintain personal certifications as required by law
Works on special assignments, investigations, and surveillance as directed by Store Asset Protection Manager
Perform other duties as needed
Follows shortage programs and procedures
Perform these functions in an efficient manner, as directed by the Supervisor
Previous retail sales experience preferred, but not required
High School Diploma or equivalent. (Asset Protection)
Completion of Store Agent Training program required upon assignment to position. (Asset Protection)
Strong interpersonal and communication skills
Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to effectively communicate with customers, peers, and management
Ability to communicate on the telephone with proper etiquette
Basic math functions such as addition, subtraction, multiplication, and division
Able to use a calculator and calculate percentages and ratios (Selling)
Must be able to make change in American monetary units (Selling)
Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business
Ability to work as part of a team, and take initiative independent of direct supervision
Ability to work in a fast-paced environment, handle multiple priorities, and learn new procedures
Self-starter, able to work independently and as part of a team and must have good time management skills.(Asset Protection)
Enthusiastic, friendly, and energetic with a genuine desire to provide outstanding service
Ability to think and act clearly in possible stressful and hostile situations. (Asset Protection)
Ability to collaborate and function as a member of a team. (Asset Protection)
Must possess a strong sense of urgency. (Asset Protection)
Available to work a variety of hours, which may include early mornings, evenings, holidays, or weekends. Hours are subject to change based on business need
Ability to work a flexible retail schedule including the day after Thanksgiving, special Big Event days, and the day after Christmas. (Selling, Stock)
You must be available to work Thanksgiving Day, the day after Thanksgiving, Saturday after Thanksgiving and the entire week before Christmas and the entire week of Christmas.(Asset Protection)

Congratulations on Your Seasonal Holiday Referral Macy's Galleria Resume Examples & Samples

Meet and make a connection with customers, ask questions and listen to shoppers' needs, then give options and advice on meeting those needs
Inspire the customer to buy, celebrate the purchase, and create a lasting positive impression of you, Macy's, and the purchase
Maintain selling floor presentations and fitting rooms
Learn Macy's systems and procedures to enhance selling efficiencies and complete support duties
Perform other duties as assigned
Regular, dependable attendance and punctuality
Assist in price changing execution
Organize and maintain merchandise in stockrooms, and fill in merchandise on the selling floor as needed
Pull merchandise for online customers and deliver to the designated area on the Receiving Dock
Assist in the preparation of merchandise for shipment to customers
Participate as needed in selling floor recovery, including folding and hanging merchandise and clearing fitting rooms
Deter theft by offering customer service
Remained stationed at a fixed post, i.e entrance/exit doors, for long periods of time for extended periods of time to provide a strong visible presence
Communicate with the Asset Protection Department
Respond to customer and associate incidents to facilitate first aid and minimize company liability
Assist Detectives with the Recovery of stolen merchandise
Successfully complete all Asset Protection training requirements and maintain personal certifications as required by law
Works on special assignments, investigations, and surveillance as directed by Store Asset Protection Manager
Perform other duties as needed
Follows shortage programs and procedures
Perform these functions in an efficient manner, as directed by the Supervisor
Previous retail sales experience preferred, but not required
High School Diploma or equivalent. (Asset Protection)
Completion of Store Agent Training program required upon assignment to position. (Asset Protection)
Strong interpersonal and communication skills
Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to effectively communicate with customers, peers, and management
Ability to communicate on the telephone with proper etiquette
Basic math functions such as addition, subtraction, multiplication, and division
Able to use a calculator and calculate percentages and ratios (Selling)
Must be able to make change in American monetary units (Selling)
Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business
Ability to work as part of a team, and take initiative independent of direct supervision
Ability to work in a fast-paced environment, handle multiple priorities, and learn new procedures
Self-starter, able to work independently and as part of a team and must have good time management skills.(Asset Protection)
Enthusiastic, friendly, and energetic with a genuine desire to provide outstanding service
Ability to think and act clearly in possible stressful and hostile situations. (Asset Protection)
Ability to collaborate and function as a member of a team. (Asset Protection)
Must possess a strong sense of urgency. (Asset Protection)
Available to work a variety of hours, which may include early mornings, evenings, holidays, or weekends. Hours are subject to change based on business need
Ability to work a flexible retail schedule including the day after Thanksgiving, special Big Event days, and the day after Christmas. (Selling, Stock)
You must be available to work Thanksgiving Day, the day after Thanksgiving, Saturday after Thanksgiving and the entire week before Christmas and the entire week of Christmas.(Asset Protection)

Congratulations on Your Seasonal Holiday Referral Macy's The Village Resume Examples & Samples

Meet and make a connection with customers, ask questions and listen to shoppers' needs, then give options and advice on meeting those needs
Inspire the customer to buy, celebrate the purchase, and create a lasting positive impression of you, Macy's, and the purchase
Maintain selling floor presentations and fitting rooms
Learn Macy's systems and procedures to enhance selling efficiencies and complete support duties
Perform other duties as assigned
Regular, dependable attendance and punctuality
Assist in price changing execution
Organize and maintain merchandise in stockrooms, and fill in merchandise on the selling floor as needed
Pull merchandise for online customers and deliver to the designated area on the Receiving Dock
Assist in the preparation of merchandise for shipment to customers
Participate as needed in selling floor recovery, including folding and hanging merchandise and clearing fitting rooms
Deter theft by offering customer service
Remained stationed at a fixed post, i.e entrance/exit doors, for long periods of time for extended periods of time to provide a strong visible presence
Communicate with the Asset Protection Department
Respond to customer and associate incidents to facilitate first aid and minimize company liability
Assist Detectives with the Recovery of stolen merchandise
Successfully complete all Asset Protection training requirements and maintain personal certifications as required by law
Works on special assignments, investigations, and surveillance as directed by Store Asset Protection Manager
Perform other duties as needed
Follows shortage programs and procedures
Perform these functions in an efficient manner, as directed by the Supervisor
Previous retail sales experience preferred, but not required
High School Diploma or equivalent. (Asset Protection)
Completion of Store Agent Training program required upon assignment to position. (Asset Protection)
Strong interpersonal and communication skills
Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to effectively communicate with customers, peers, and management
Ability to communicate on the telephone with proper etiquette
Basic math functions such as addition, subtraction, multiplication, and division
Able to use a calculator and calculate percentages and ratios (Selling)
Must be able to make change in American monetary units (Selling)
Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business
Ability to work as part of a team, and take initiative independent of direct supervision
Ability to work in a fast-paced environment, handle multiple priorities, and learn new procedures
Self-starter, able to work independently and as part of a team and must have good time management skills.(Asset Protection)
Enthusiastic, friendly, and energetic with a genuine desire to provide outstanding service
Ability to think and act clearly in possible stressful and hostile situations. (Asset Protection)
Ability to collaborate and function as a member of a team. (Asset Protection)
Must possess a strong sense of urgency. (Asset Protection)
Available to work a variety of hours, which may include early mornings, evenings, holidays, or weekends. Hours are subject to change based on business need
Ability to work a flexible retail schedule including the day after Thanksgiving, special Big Event days, and the day after Christmas. (Selling, Stock)
You must be available to work Thanksgiving Day, the day after Thanksgiving, Saturday after Thanksgiving and the entire week before Christmas and the entire week of Christmas.(Asset Protection)

Congratulations on Your Seasonal Holiday Referral Macy's The Mall Resume Examples & Samples

Meet and make a connection with customers, ask questions and listen to shoppers' needs, then give options and advice on meeting those needs
Inspire the customer to buy, celebrate the purchase, and create a lasting positive impression of you, Macy's, and the purchase
Maintain selling floor presentations and fitting rooms
Learn Macy's systems and procedures to enhance selling efficiencies and complete support duties
Perform other duties as assigned
Regular, dependable attendance and punctuality
Assist in price changing execution
Organize and maintain merchandise in stockrooms, and fill in merchandise on the selling floor as needed
Pull merchandise for online customers and deliver to the designated area on the Receiving Dock
Assist in the preparation of merchandise for shipment to customers
Participate as needed in selling floor recovery, including folding and hanging merchandise and clearing fitting rooms
Deter theft by offering customer service
Remained stationed at a fixed post, i.e entrance/exit doors, for long periods of time for extended periods of time to provide a strong visible presence
Communicate with the Asset Protection Department
Respond to customer and associate incidents to facilitate first aid and minimize company liability
Assist Detectives with the Recovery of stolen merchandise
Successfully complete all Asset Protection training requirements and maintain personal certifications as required by law
Works on special assignments, investigations, and surveillance as directed by Store Asset Protection Manager
Perform other duties as needed
Follows shortage programs and procedures
Perform these functions in an efficient manner, as directed by the Supervisor
Previous retail sales experience preferred, but not required
High School Diploma or equivalent. (Asset Protection)
Completion of Store Agent Training program required upon assignment to position. (Asset Protection)
Strong interpersonal and communication skills
Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to effectively communicate with customers, peers, and management
Ability to communicate on the telephone with proper etiquette
Basic math functions such as addition, subtraction, multiplication, and division
Able to use a calculator and calculate percentages and ratios (Selling)
Must be able to make change in American monetary units (Selling)
Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business
Ability to work as part of a team, and take initiative independent of direct supervision
Ability to work in a fast-paced environment, handle multiple priorities, and learn new procedures
Self-starter, able to work independently and as part of a team and must have good time management skills.(Asset Protection)
Enthusiastic, friendly, and energetic with a genuine desire to provide outstanding service
Ability to think and act clearly in possible stressful and hostile situations. (Asset Protection)
Ability to collaborate and function as a member of a team. (Asset Protection)
Must possess a strong sense of urgency. (Asset Protection)
Available to work a variety of hours, which may include early mornings, evenings, holidays, or weekends. Hours are subject to change based on business need
Ability to work a flexible retail schedule including the day after Thanksgiving, special Big Event days, and the day after Christmas. (Selling, Stock)
You must be available to work Thanksgiving Day, the day after Thanksgiving, Saturday after Thanksgiving and the entire week before Christmas and the entire week of Christmas.(Asset Protection)

Referral Resume Examples & Samples

Develop and design the presentation layer of the website, ensuring pages are programmed error-free, cross-browser compatible, and optimized for download performance
Follow standards for development of site content, with focus on performance, scalability, accessibility, and SEO
Prioritize workload to meet deadlines for assignments in the code release schedule
Stay current with the newest online technologies. Perform quality assurance on all new code from inception through integration, staging, and production environments
Collaborate effectively with content engineering team as well as creative, marketing, merchandising, and release engineering teams
At least 2 years’ professional experience as a web developer with the ability to demonstrate previous work experience via URLs
At least 2 years’ experience with markup and layout (HTML5, CSS3), including semantic markup
At least 2 years’ experience with jQuery
Experience in working with and incorporating CSS frameworks (Foundation, Bootstrap)
At least 1 year of experience with CSS pre-processing (Less, SCSS)
A demonstrable understanding of MVC development patterns (Backbone, Angular)
At least 2 years’ experience with a Version Control system (Git,. Subversion)
Experience with graphical design software (Photoshop, Illustrator) and image optimization techniques
Experience with cross-browser design and functional constraints
Familiarity with JavaScript-based task runners (Grunt, Gulp)
Familiarity with JavaScript unit testing practices (Jasmine, Mocha)
Experience working with or developing for an Enterprise CMS system a plus
Experience with JAVA presentation technologies (JSP, JSTL) a plus

Congratulations on Your Seasonal Holiday Referral Macy s Valley Fair CA Resume Examples & Samples

Maintain selling floor presentations and fitting rooms
High School Diploma or equivalent. (Asset Protection)
Must be able to make change in American monetary units (Selling)

Congratulations on Your Seasonal Holiday Referral Macy's Shops Resume Examples & Samples

Meet and make a connection with customers, ask questions and listen to shoppers' needs, then give options and advice on meeting those needs
Inspire the customer to buy, celebrate the purchase, and create a lasting positive impression of you, Macy's, and the purchase
Maintain selling floor presentations and fitting rooms
Learn Macy's systems and procedures to enhance selling efficiencies and complete support duties
Perform other duties as assigned
Regular, dependable attendance and punctuality
Assist in price changing execution
Organize and maintain merchandise in stockrooms, and fill in merchandise on the selling floor as needed
Pull merchandise for online customers and deliver to the designated area on the Receiving Dock
Assist in the preparation of merchandise for shipment to customers
Participate as needed in selling floor recovery, including folding and hanging merchandise and clearing fitting rooms
Deter theft by offering customer service
Remained stationed at a fixed post, i.e entrance/exit doors, for long periods of time for extended periods of time to provide a strong visible presence
Communicate with the Asset Protection Department
Respond to customer and associate incidents to facilitate first aid and minimize company liability
Assist Detectives with the Recovery of stolen merchandise
Successfully complete all Asset Protection training requirements and maintain personal certifications as required by law
Works on special assignments, investigations, and surveillance as directed by Store Asset Protection Manager
Perform other duties as needed
Follows shortage programs and procedures
Perform these functions in an efficient manner, as directed by the Supervisor
Previous retail sales experience preferred, but not required
High School Diploma or equivalent. (Asset Protection)
Completion of Store Agent Training program required upon assignment to position. (Asset Protection)
Strong interpersonal and communication skills
Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to effectively communicate with customers, peers, and management
Ability to communicate on the telephone with proper etiquette
Basic math functions such as addition, subtraction, multiplication, and division
Able to use a calculator and calculate percentages and ratios (Selling)
Must be able to make change in American monetary units (Selling)
Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business
Ability to work as part of a team, and take initiative independent of direct supervision
Ability to work in a fast-paced environment, handle multiple priorities, and learn new procedures
Self-starter, able to work independently and as part of a team and must have good time management skills.(Asset Protection)
Enthusiastic, friendly, and energetic with a genuine desire to provide outstanding service
Ability to think and act clearly in possible stressful and hostile situations. (Asset Protection)
Ability to collaborate and function as a member of a team. (Asset Protection)
Must possess a strong sense of urgency. (Asset Protection)
Available to work a variety of hours, which may include early mornings, evenings, holidays, or weekends. Hours are subject to change based on business need
Ability to work a flexible retail schedule including the day after Thanksgiving, special Big Event days, and the day after Christmas. (Selling, Stock)
You must be available to work Thanksgiving Day, the day after Thanksgiving, Saturday after Thanksgiving and the entire week before Christmas and the entire week of Christmas.(Asset Protection)

Congratulations on Your Seasonal Holiday Referral Macy's The Shoppes Resume Examples & Samples

Meet and make a connection with customers, ask questions and listen to shoppers' needs, then give options and advice on meeting those needs
Inspire the customer to buy, celebrate the purchase, and create a lasting positive impression of you, Macy's, and the purchase
Maintain selling floor presentations and fitting rooms
Learn Macy's systems and procedures to enhance selling efficiencies and complete support duties
Perform other duties as assigned
Regular, dependable attendance and punctuality
Assist in price changing execution
Organize and maintain merchandise in stockrooms, and fill in merchandise on the selling floor as needed
Pull merchandise for online customers and deliver to the designated area on the Receiving Dock
Assist in the preparation of merchandise for shipment to customers
Participate as needed in selling floor recovery, including folding and hanging merchandise and clearing fitting rooms
Deter theft by offering customer service
Remained stationed at a fixed post, i.e entrance/exit doors, for long periods of time for extended periods of time to provide a strong visible presence
Communicate with the Asset Protection Department
Respond to customer and associate incidents to facilitate first aid and minimize company liability
Assist Detectives with the Recovery of stolen merchandise
Successfully complete all Asset Protection training requirements and maintain personal certifications as required by law
Works on special assignments, investigations, and surveillance as directed by Store Asset Protection Manager
Perform other duties as needed
Follows shortage programs and procedures
Perform these functions in an efficient manner, as directed by the Supervisor
Previous retail sales experience preferred, but not required
High School Diploma or equivalent. (Asset Protection)
Completion of Store Agent Training program required upon assignment to position. (Asset Protection)
Strong interpersonal and communication skills
Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to effectively communicate with customers, peers, and management
Ability to communicate on the telephone with proper etiquette
Basic math functions such as addition, subtraction, multiplication, and division
Able to use a calculator and calculate percentages and ratios (Selling)
Must be able to make change in American monetary units (Selling)
Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business
Ability to work as part of a team, and take initiative independent of direct supervision
Ability to work in a fast-paced environment, handle multiple priorities, and learn new procedures
Self-starter, able to work independently and as part of a team and must have good time management skills.(Asset Protection)
Enthusiastic, friendly, and energetic with a genuine desire to provide outstanding service
Ability to think and act clearly in possible stressful and hostile situations. (Asset Protection)
Ability to collaborate and function as a member of a team. (Asset Protection)
Must possess a strong sense of urgency. (Asset Protection)
Available to work a variety of hours, which may include early mornings, evenings, holidays, or weekends. Hours are subject to change based on business need
Ability to work a flexible retail schedule including the day after Thanksgiving, special Big Event days, and the day after Christmas. (Selling, Stock)
You must be available to work Thanksgiving Day, the day after Thanksgiving, Saturday after Thanksgiving and the entire week before Christmas and the entire week of Christmas.(Asset Protection)

Congratulations on Your Seasonal Holiday Referral Macy's Mall Resume Examples & Samples

Meet and make a connection with customers, ask questions and listen to shoppers' needs, then give options and advice on meeting those needs
Inspire the customer to buy, celebrate the purchase, and create a lasting positive impression of you, Macy's, and the purchase
Maintain selling floor presentations and fitting rooms
Learn Macy's systems and procedures to enhance selling efficiencies and complete support duties
Perform other duties as assigned
Regular, dependable attendance and punctuality
Assist in price changing execution
Organize and maintain merchandise in stockrooms, and fill in merchandise on the selling floor as needed
Pull merchandise for online customers and deliver to the designated area on the Receiving Dock
Assist in the preparation of merchandise for shipment to customers
Participate as needed in selling floor recovery, including folding and hanging merchandise and clearing fitting rooms
Deter theft by offering customer service
Remained stationed at a fixed post, i.e entrance/exit doors, for long periods of time for extended periods of time to provide a strong visible presence
Communicate with the Asset Protection Department
Respond to customer and associate incidents to facilitate first aid and minimize company liability
Assist Detectives with the Recovery of stolen merchandise
Successfully complete all Asset Protection training requirements and maintain personal certifications as required by law
Works on special assignments, investigations, and surveillance as directed by Store Asset Protection Manager
Perform other duties as needed
Follows shortage programs and procedures
Perform these functions in an efficient manner, as directed by the Supervisor
Previous retail sales experience preferred, but not required
High School Diploma or equivalent. (Asset Protection)
Completion of Store Agent Training program required upon assignment to position. (Asset Protection)
Strong interpersonal and communication skills
Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to effectively communicate with customers, peers, and management
Ability to communicate on the telephone with proper etiquette
Basic math functions such as addition, subtraction, multiplication, and division
Able to use a calculator and calculate percentages and ratios (Selling)
Must be able to make change in American monetary units (Selling)
Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business
Ability to work as part of a team, and take initiative independent of direct supervision
Ability to work in a fast-paced environment, handle multiple priorities, and learn new procedures
Self-starter, able to work independently and as part of a team and must have good time management skills.(Asset Protection)
Enthusiastic, friendly, and energetic with a genuine desire to provide outstanding service
Ability to think and act clearly in possible stressful and hostile situations. (Asset Protection)
Ability to collaborate and function as a member of a team. (Asset Protection)
Must possess a strong sense of urgency. (Asset Protection)
Available to work a variety of hours, which may include early mornings, evenings, holidays, or weekends. Hours are subject to change based on business need
Ability to work a flexible retail schedule including the day after Thanksgiving, special Big Event days, and the day after Christmas. (Selling, Stock)
You must be available to work Thanksgiving Day, the day after Thanksgiving, Saturday after Thanksgiving and the entire week before Christmas and the entire week of Christmas.(Asset Protection)

Referral Resume Examples & Samples

Build real time stream-processing systems, using solutions such as Storm and/or Spark-Streaming
Design, build and support pipelines of data ingestion ,transformation, conversion and validation
Design and support effective storage and retrieval using NoSQL databases, such as HBase, Cassandra, MongoDB
Design and implement best practices for cloud based cluster deployments of Hadoop, Spark, and other BigData eco-system tools
Develop architecture and design patterns to process and store high volume data sets
Build continuous integration and test driven development environment
Research and deploy new tools, frameworks and patterns to build a sustainable big data platform
Bachelor's Degree in Computer Science/Engineering required
7+ years of experience in large-scale software development
4+ years of experience with data analytics and high volume data processing
Hands-on development experience working on large projects with Hadoop stack (HIVE, Pig, Hadoop streaming, Spark streaming) and MapReduce required
Experience with messaging & Complex event processing systems such as Kafka, Storm and Spark
Experience with Machine Learning algorithms a plus
Statistical analysis with R, Python or similar a plus
Strong object-oriented design experience, applied use of design patterns, and expert knowledge of the Java, Scala and Python technology platform
Cluster upgrades and maintenance automation
Strong communication and collaboration skills
Strong analytical and problem solving skills, good understanding of different data structures, algorithms and their usage in solving business problems
Proven ability to work independently; designing, developing and deploying solutions, and to deliver projects on time with minimal direction
Innovative and creative, able to champion new ideas and initiatives within an energized, collaborative and entrepreneurial environment
Ability to visualize data using various web based technologies

Congratulations on Your Seasonal Holiday Referral Macy's Centre Resume Examples & Samples

Meet and make a connection with customers, ask questions and listen to shoppers' needs, then give options and advice on meeting those needs
Inspire the customer to buy, celebrate the purchase, and create a lasting positive impression of you, Macy's, and the purchase
Maintain selling floor presentations and fitting rooms
Learn Macy's systems and procedures to enhance selling efficiencies and complete support duties
Perform other duties as assigned
Regular, dependable attendance and punctuality
Assist in price changing execution
Organize and maintain merchandise in stockrooms, and fill in merchandise on the selling floor as needed
Pull merchandise for online customers and deliver to the designated area on the Receiving Dock
Assist in the preparation of merchandise for shipment to customers
Participate as needed in selling floor recovery, including folding and hanging merchandise and clearing fitting rooms
Deter theft by offering customer service
Remained stationed at a fixed post, i.e entrance/exit doors, for long periods of time for extended periods of time to provide a strong visible presence
Communicate with the Asset Protection Department
Respond to customer and associate incidents to facilitate first aid and minimize company liability
Assist Detectives with the Recovery of stolen merchandise
Successfully complete all Asset Protection training requirements and maintain personal certifications as required by law
Works on special assignments, investigations, and surveillance as directed by Store Asset Protection Manager
Perform other duties as needed
Follows shortage programs and procedures
Perform these functions in an efficient manner, as directed by the Supervisor
Previous retail sales experience preferred, but not required
High School Diploma or equivalent. (Asset Protection)
Completion of Store Agent Training program required upon assignment to position. (Asset Protection)
Strong interpersonal and communication skills
Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to effectively communicate with customers, peers, and management
Ability to communicate on the telephone with proper etiquette
Basic math functions such as addition, subtraction, multiplication, and division
Able to use a calculator and calculate percentages and ratios (Selling)
Must be able to make change in American monetary units (Selling)
Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business
Ability to work as part of a team, and take initiative independent of direct supervision
Ability to work in a fast-paced environment, handle multiple priorities, and learn new procedures
Self-starter, able to work independently and as part of a team and must have good time management skills.(Asset Protection)
Enthusiastic, friendly, and energetic with a genuine desire to provide outstanding service
Ability to think and act clearly in possible stressful and hostile situations. (Asset Protection)
Ability to collaborate and function as a member of a team. (Asset Protection)
Must possess a strong sense of urgency. (Asset Protection)
Available to work a variety of hours, which may include early mornings, evenings, holidays, or weekends. Hours are subject to change based on business need
Ability to work a flexible retail schedule including the day after Thanksgiving, special Big Event days, and the day after Christmas. (Selling, Stock)
You must be available to work Thanksgiving Day, the day after Thanksgiving, Saturday after Thanksgiving and the entire week before Christmas and the entire week of Christmas.(Asset Protection)

Referral Resume Examples & Samples

Collaborate, coordinate and manage expectations well with distributed team members, cross functional teams, stake holders
Produce results faster, and better while achieving high performance, scalability, reliability and quality
Pro-actively identify continuous improvements for higher effectiveness across team, processes and applications
BA or BS degree required
3 - 6 years of experience with HP Content Management products, including TeamSite 7.4.1, OpenDeploy 7.4.1
Has to have experience working on different Teamsite projects
Experience with XML and XSLT, PERL
Knowledge of HTML, CSS, and JavaScript
Knowledge of Java required
Team collaboration/coordination skills
Ability to work flexibly and on own initiative (being a self-starter) and getting things done
Knowledge of unit testing strongly desired
Ability to solve issues, identify opportunities for improvement and provide recommendations
Experience working with agile methodology
Experience with other Content Management Systems like Adobe Experience Manager, Oracle

Referral Resume Examples & Samples

Participate and review the requirements and development designs for potential performance implications and suggest the design changes if necessary
Understand changes to the architectural landscape and their NFR/Performance implications on existing systems
Work closely with other domain and enterprise architects, to design solutions for performance and scalability. Make sure that the changes in other domains are not impacting the performance
Ensure timely proactive identification of performance issues, escalating issues as warranted
Partner with various teams within and outside of macys.com to construct inclusive and concise architectural designs, roadmaps, and robust solutions in a collaborative manner
Participate in the full SDLC (RUP/Agile), including meetings, estimations, planning and design sessions
Deliver assignments on time, within budget and with high quality
Ability to work a flexible schedule based on department and company needs
3+ years direct architecture experience, including a combination of system, data, integration, and application architecture
5+ or more years of hands-on Java / J2EE and database programming experience
Expert Java 5 or later knowledge
8+ years of performance testing, tuning and analysis experience, in the web development industry
5+ Years of hands on experience using APM tools like (Wily, DynaTrace, Splunk)
Extensive understanding of architectural design patterns and their implementations
Comprehensive understanding of network and server architecture
Experience with deep dive performance analysis on all layers of application stack
Hand on experience with debugging, configuration and tuning of Application server, JVM, OS and databases
Experience with Open source frameworks
Proven track record with high volume distributed systems
Experience in building scalable, high performing and robust eCommerce applications (with a focus on Java)
Well-versed in Solution Architecture, including network, data, application, system, and integration architecture
Experience in eCommerce or retail a significant plus
Strong estimating and planning skills
Able to effectively communicate and engage audiences across teams and roles
Ability and desire to thrive in a proactive, high-pressure, client-services, environment

Referral Resume Examples & Samples

Develop, maintain and execute automation tests to ensure sufficient test coverage for iOS and Android applications
Work collaboratively with cross-functional teams to understand project objectives, gather automation requirements, design automated tests, troubleshoot issues, and implement scalable test automation solutions
Develop high quality automation tests and scripts using company standards
Partner with Software Engineers, UX/UI, quality Engineers, Product Managers to deliver high performing quality customer experiences that are engaging, purposeful and powerful in their simplicity
Participate in automation script code reviews
Exercise knowledge of Calabash or Appium script commands and Cucumber script execution tool
Strong knowledge of automation framework concepts and automation best practices
Develop and monitor test metrics and provide timely communication to key stakeholders on a regular basis
At least 2 years of QA Engineering experience OR
At least 2 years of experience in QA and Development
At least 2 years of experience in quality tools ALM, QC, SoapUI, Appium/Calabash, QTP and Automation
Experience assessing risk for determining appropriate levels of testing
Demonstrated skills using code repositories like GitHub
Experience with CI/CD with Hudson/Jenkins tools
Experience with JIRA for project management and defect tracking
Experience working in ambiguous situations, dealing with IT issues and coming up with effective solutions to ensure project deliverables on time and within budget
Experience with a variety of test tools and software testing practices, including developing, implementing, maintaining and managing manual/automated testing systems and environments
Collaborative team leadership experience with excellent oral and written communication skills
Ability to handle multiple large projects simultaneously
Strong collaboration, negotiation and influencing skills
Presented testing topics to quality assurance peer group internal and external to work
Insightful and logical problem isolation and solving skills
Results driven and goals-oriented
Perform in a very focused and methodical manner with good time management skills
Able to independently adapt and thrive through change

Referral Resume Examples & Samples

Proficiency in cashiering and operation of and mobile point of sale systems
Provide an exceptional customer experience by ensuring the customer is always the priority
Handle all sales and returns courteously and professionally
Offer to put purchase on customer’s Macy’s charge account
Reinforce customer’s selection and package merchandise with care
Invite customers to come back and thank them by name whenever possible
Maintain a positive attitude with sincerity and enthusiasm reflecting Macy’s commitment to our customer-the most important person in our stores
Maintain department recovery standards, including fitting room go backs
Place sensors on goods according to MSS standards, hang or fold merchandise and place on racks to be taken to the selling floor
Assist customers carrying large purchases to parking lot as needed
Follow shortage programs and procedures
Perform the above noted functions in an efficient manner, as directed by the Supervisor
No specific educational degree is required
Effective written and verbal skills, ability to interpret instructional documents, such as safety rules, operating and maintenance instructions, and procedure manuals
Able to use calculator
Must be able to function as part of a team and collaborate with team members. Possess a strong sense of urgency

Referral Resume Examples & Samples

Work closely with Site Engineering and Architecture, business stakeholders, and Merchandising, to evaluate and prioritize business needs
Evaluate data accuracy and usefulness
Provide data flow diagrams and documenting processes
Provide quantitative analysis to support business stakeholder use cases to maximize selling opportunities
Understand corporate systems, data environments and reporting tools
Data mine and analyze site customer data and site catalog data, sifting out opportunities to increase sales and average order value
Research and analyze various data source systems using SQL and/or SQL tools to study the data and match the requirements
Comfortable coordinating the efforts of others to tackle issues that may reside outside the scope of the candidate's own personal knowledge
BA/BS Degree in Information Systems or related field preferred or equivalent work experience
Minimum 3-5 years of experience with enterprise data quality and data integration
Experience & familiarity with customer and product catalog data
Experience in data analysis and problem solving with large amounts of data
Working knowledge of big data technologies - Spark, Hadoop, Hive, Scala, R. An interest in ML and algorithms is a bonus
Ability to create a Proof of Concept using a programming or scripting language e.g. java, perl, python
Excel technical skills & experience with writing SQL statements for relational databases such as Oracle, Microsoft SQL Server, IBM DB2, MySQL are required for this role
Strong knowledge and experience with Agile/Scrum methodology and iterative practices
Strong communications skills (spoken and written) and the ability to effectively communicate design recommendations to a varied audience
Strong analytical and documentation skills

Referral Resume Examples & Samples

Finance or Accounting degree, Masters a plus
2 Years Financial Modeling Experience – ecommerce preferred
Familiar with ecommerce top line KPI drivers: Traffic, Conversion, AOV, UPO
Excellent planning and analytical skills
Strong proficiency in ALL Microsoft Office
Understanding of SDLCs (Agile), Software Accounting (FASB SOP 98-1)
Team player with all levels of company
Strategic thinker / Problem Solver
Proactive work habits
Natural curiosity

Referral Resume Examples & Samples

Bachelor's Degree in IT or related field
Minimum 3 years business functional experience in a resource planning role, preferably using CA PPM
Project Management principles and methodology
Cost and Budget Planning
Time Tracking
4-5 years of relevant experience
Experience presenting to and working with management
Ability to engage, influence, and inform the organization through effective collaboration
Ability to partner with functional, technical and management teams
Experience in initiating and facilitating discussions with multiple stakeholders
Demonstrated customer service excellence
Excellent relationship management, interpersonal, conflict/ negotiation skills and attention to detail
Results-oriented and strong analytical
Operates effectively in situations with limited information; is innovative, flexible and adaptable
Knowledge of System Development Life Cycle (SDLC) methodologies and continuous process improvement in a matrix organization
Knowledge of report development tools such as Business Objects and Jaspersoft
Demonstrated expertise in Microsoft Excel, Power Point and Visio
CA PPM SME experience highly desirable
Technology Project experience
Experience in e-Commerce business domain
Strong Financial analysis skills

Referral Resume Examples & Samples

Responsible for providing day-to-day support and maintenance for existing and PostgreSQL databases
Design and build database solutions that are both highly available and highly performing
Assist in the administration, management, and monitoring of all PostgreSQL database systems
Accountable for proper backup and disaster recovery procedures
Good understanding of Database Architecture, Performance tuning of databases, pro-actively Identify bottlenecks and resolve them quickly
Update skills continuously with emerging technologies and apply them as and when needed
Work with developers on performance tuning, query optimization, index tuning
Very strong experience in replication, clustering, tuning, sizing and proactive monitoring
Actively work with developers to solve database/application issues without compromising database best practices and work with them to promote changes to production
Experience with PostgreSQL database systems and a desire to learn new database technologies
Support PostgreSQL database in external cloud and work with various cloud providers as required
Rotate with other DBAs to be on call to quickly fix issues that arise in our production and non-production environments
Self starter, maintains a positive, upbeat, “can-do” attitude
Be part of a 24/7/365 on-call rotation
BS Degree in Computer Science/Engineering/Information Systems required
7+ years of experience with PostgreSQL
5+ years working in Linux and UNIX environments
Experience in DB migrations from different database technologies such as Oracle to PostgreSQL is required
Expert level of PostgreSQL knowledge and experience with PostgreSQL 9.5
Experience in supporting PostgreSQL databases in external cloud (Google, AWS, etc)
Experience with backups, restores, recovery (xDB/Slony/ Pgbouncer/wal-e)
High Availability Solutions (Master-Master, Master-Slave) and sharding
Strong experience supporting mission critical relational databases in a 24/7 environment
Proficient in tuning database processes and queries
Experience with database schema design, implementation and optimization
Expert level of MySQL knowledge and experience with MySQL 5.6.x is a significant plus
Experience with Cassandra, Mongo DB, HBase, MEMSQL, Oracle 11G, 12c is a plus
Good understanding of Monitoring Tools such as PEM, Monyog, TOAD, Sitescope etc
Shell programming, SQL, PERL a plus

Referral Resume Examples & Samples

Design and implement critical functionality of applications
Hands on coding skills required
Sense of ownership
Own the application suite roadmap
Work closely with development team to ensure design patterns and direction is successfully and consistently implemented
Work with business and business analysts to understand end user needs and future business direction
Deliver capabilities with high quality
Work with the Technical Lead to get tasks and assignments
Collaborate with other Architects and technologists to align suite design and roadmap with larger company direction and roadmap
5 years application design experience using design patterns
7+ years full life cycle development
Minimum of 7 years of back-end experience within a Java and Big Data environment, Experience with applications being built using Spring
2+ years experience with Big Data ecosystem: Spark, Hadoop, Flume, NoSQL, etc
Experience with High availability scalable web applications
Experience with Cloud enabled Microservices
Experience with server side Javascript, Node.JS focused on scalability and performance
Experience with jQuery, Backbone/angular, Marionnette, Handlebars a strong plus
Focus on quality, high performance testable architecture
SQL and PL/SQL database development experience is a plus
Demonstrable ability to deliver projects on time with high quality
Ability and desire to thrive in a proactive, collaborative, fast-paced Lean environment

Referral Resume Examples & Samples

Passion for programming and automation, and actively look for opportunities to develop tools to streamline and simplify the development and delivery process
Self-motivated and have attention to detail
Drive and champion Continuous Delivery and automation wherever feasible
Familiar with Systems, networking and Software development (OS, firewalls, LoadBalancer, WebServer, Application Server)
Familiarity with software development lifecycle (requirements gathering, design, implementing, testing, production support)
Good understanding of the full stack software development (databases, services, REST, client-side, user interface)
Monitor & manage analytics of systems and applications
Ability to communicate clearly with both technical and non-technical stakeholders
Ability to be productive while delivering high quality work
Curious about how systems work and how they fail
Eager to learn new technologies and solutions
Love open source and collaboration
Be a team mate, a student, and a mentor
Bachelor’s Degree in Computer Science/Engineering and 3 years experience or Master’s Degree in Computer Science/Engineering and 2 years experience
2+ years of experience with various scripting, programming languages and frameworks such as Python, django, Shell Scripting, Ruby, JSON, Java, REST
2+ years of experience with Continuous Integration using tools GIT, Maven / Gradle, Jenkins/Hudson, Sonar, Cobertura/ clover and Artifactory
2+ years experience with Deployment Automation and Configuration Management tools like Chef / Puppet / Ansible / Salt
2+ years experience working on Unix/Linux Systems
2+ years of experience with cloud computing and container solutions such as GoogleCloud, Rackspace, or Amazon EC2, Docker
Experience with Message Queues such as (TIBCO EMS, RabbitMQ, ActiveMQ, Kafka or similar technologies)
Experience with Systems, networking and Software development (OS, firewalls, LoadBalancer, WebServer, Application Server)
Experience with full stack software development (databases, services, REST, client-side, user interface)
Experience managing and integrating test automation (Selenium, Fitnesse, etc.) into various points in a development pipeline
Experience with Montoring and log analytics tools ( similar to elasticsearch, LogStash, Kibana, Grafana, Graphite, InfluxDB, Nagios, Cacti, Splunk, Zabbix)
Ability to effectively communicate with peers and stakeholders

Referral Resume Examples & Samples

Design, execute, and manage multiple customer analytic projects on various sales channels and customer touch points including but not limited to omnichannel, device, payment type, and marketing tactics. Work closely with internal business partners to apply insights to achieve business goals
Synthesize qualitative and quantitative customer data from multiple sources to develop comprehensive view of customer behavior and attributes. Collaborate with Advanced Analytics team to build forward-looking predictive models
Develop and manage production of customer reporting dashboard
Gain a thorough understanding of the customer data structure and manage relationship with the data systems teams across the organization to ensure data accuracy and coverage. Explore the most efficient ways to pull customer data
Support marketing tactics by providing strategic customer profiles and actionable insights based on customer analysis
Analyze the impact of mobile with a focus on cross-channel shopping behavior
Identify new ideas and opportunities for customer analytic projects
Interpret and present customer analysis to business stakeholders and senior/executive management and provide recommendations on how to leverage customer insights to create value. Evangelize customer-centric view of the business
Manage staff to successfully deliver on objectives
Identify, develop, and elevate talent by providing mentorship and coaching
BA/BS Degree in Marketing, Market Research, Psychology, Statistics, Mathematics, Economics, or related field preferred. Advanced degree strongly preferred
5+ years of experience in a quantitative analytics field, preferably customer or marketing analytics
2+ years of experience managing direct reports or leading teams with significant authority and responsibility
Proficiency in Microsoft Word, Excel and PowerPoint required
Proficiency in SQL required; experience with Tableau, SAS and Hadoop a plus
Familiarity with statistical models and significance testing; experience with predictive modelling or text analytics a plus
Experience managing complicated analytics projects from inception to completion; must have strong project management skills
Strong verbal and written communication skills and excellent PowerPoint skills with ability to tell a story with the data and make complicated ideas understandable to a broad audience
Strong analytic skills with inclination and ability to solve complex problems
Highly motivated self-starter. Candidate must be comfortable working independently to achieve a successful result with minimal guidance
Ability to confidently handle multiple projects simultaneously under tight deadlines
Proven ability to turn data-driven insights into business value
Possess strong organizational and time management skills, with attention to detail

Referral Resume Examples & Samples

Create detailed implementation schedules for projects and validate/communicate to project teams
Coordinate project deliverables from various business partners including site merchandising, marketing, creative, content engineers, Macy’s corporate marketing, QA, and 3rd party vendors
Ensure project is launched on time and meets initial project requirements. Keep team and management notified of progress and/or deviation from project schedule (deliverables, milestone dates, resources, etc.)
Effectively facilitate the review and final sign-off of content; documents feedback and manages changes
Lead production owned meetings. Record and communicate action items and manage resources to ensure follow-up and completion
Manage scope change or project schedule in an effective manner. Communicate to team and manage all potential impacts
Be first point of contact for cross-functional business teams when content and tool issues occur. Work with appropriate teams to facilitate resolution and communicate updates to business teams
Document, maintain, and communicate content delivery schedule
Assist Producer and Senior Producer to assess all processes and looks for areas of improvement in Macys.com work flow
Collaborate with team members of functional areas such as marketing, buying, site merchandising, design, photo studio, content engineering, product management, Macy’s corporate teams and IT
BA/BS Degree preferred or equivalent work experience
1-3 years of detailed task planning and execution experience
1-3 years of related online experience with a strong preference for ecommerce
1-2 years of SCRUM / Agile experience preferred
Demonstrated understanding of digital production and release processes, including direct experience with digital tools and technologies
Proven project management skills
Superior oral / written communication, analytical and interpersonal skills
Ability to work well independently and within a multi-functional, multi-campus team

Referral Resume Examples & Samples

Perform reporting and analysis for weekly and monthly reports
Perform reporting and analysis of on-site search, shopping feeds and web analytics
Assist with IO process and invoicing
Assist Paid Search Team in reporting & campaign analysis
Assist writing, reviewing, and optimizing PPC ad copy
Assist with keyword research and generation
Assist with generating Co-op proposals and reporting
Edit, test & optimize landing pages
Experience with search engine marketing campaigns on Google AdWords, Bing AdCenter and Yahoo Gemini
Experience with product listing ads like google shopping and Bing product listing ads
Familiar with third-party bid-management software and trafficking processes; direct experience with Marin Software a plus
Understands online media industry-standard analytics. Experience with Core Metrics is a plus
Proficient in MS Excel (strong skills required), MS Word, MS PowerPoint and MS Outlook
Self-motivated with the ability to multi-task many projects simultaneously and work effectively within a fast-paced environment
Goal-oriented, assertive and exhibiting a high level of professionalism

Congratulations on Your Seasonal Holiday Referral Macy's Tuttle Crossing Resume Examples & Samples

Meet and make a connection with customers, ask questions and listen to shoppers' needs, then give options and advice on meeting those needs
Inspire the customer to buy, celebrate the purchase, and create a lasting positive impression of you, Macy's, and the purchase
Maintain selling floor presentations and fitting rooms
Learn Macy's systems and procedures to enhance selling efficiencies and complete support duties
Perform other duties as assigned
Regular, dependable attendance and punctuality
Assist in price changing execution
Organize and maintain merchandise in stockrooms, and fill in merchandise on the selling floor as needed
Pull merchandise for online customers and deliver to the designated area on the Receiving Dock
Assist in the preparation of merchandise for shipment to customers
Participate as needed in selling floor recovery, including folding and hanging merchandise and clearing fitting rooms
Deter theft by offering customer service
Remained stationed at a fixed post, i.e entrance/exit doors, for long periods of time for extended periods of time to provide a strong visible presence
Communicate with the Asset Protection Department
Respond to customer and associate incidents to facilitate first aid and minimize company liability
Assist Detectives with the Recovery of stolen merchandise
Successfully complete all Asset Protection training requirements and maintain personal certifications as required by law
Works on special assignments, investigations, and surveillance as directed by Store Asset Protection Manager
Perform other duties as needed
Follows shortage programs and procedures
Perform these functions in an efficient manner, as directed by the Supervisor
Previous retail sales experience preferred, but not required
High School Diploma or equivalent. (Asset Protection)
Completion of Store Agent Training program required upon assignment to position. (Asset Protection)
Strong interpersonal and communication skills
Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to effectively communicate with customers, peers, and management
Ability to communicate on the telephone with proper etiquette
Basic math functions such as addition, subtraction, multiplication, and division
Able to use a calculator and calculate percentages and ratios (Selling)
Must be able to make change in American monetary units (Selling)
Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business
Ability to work as part of a team, and take initiative independent of direct supervision
Ability to work in a fast-paced environment, handle multiple priorities, and learn new procedures
Self-starter, able to work independently and as part of a team and must have good time management skills.(Asset Protection)
Enthusiastic, friendly, and energetic with a genuine desire to provide outstanding service
Ability to think and act clearly in possible stressful and hostile situations. (Asset Protection)
Ability to collaborate and function as a member of a team. (Asset Protection)
Must possess a strong sense of urgency. (Asset Protection)
Available to work a variety of hours, which may include early mornings, evenings, holidays, or weekends. Hours are subject to change based on business need
Ability to work a flexible retail schedule including the day after Thanksgiving, special Big Event days, and the day after Christmas. (Selling, Stock)
You must be available to work Thanksgiving Day, the day after Thanksgiving, Saturday after Thanksgiving and the entire week before Christmas and the entire week of Christmas.(Asset Protection)

Congratulations on Your Seasonal Holiday Referral Macy's Houston Galleria Resume Examples & Samples

Meet and make a connection with customers, ask questions and listen to shoppers' needs, then give options and advice on meeting those needs
Inspire the customer to buy, celebrate the purchase, and create a lasting positive impression of you, Macy's, and the purchase
Maintain selling floor presentations and fitting rooms
Learn Macy's systems and procedures to enhance selling efficiencies and complete support duties
Perform other duties as assigned
Regular, dependable attendance and punctuality
Assist in price changing execution
Organize and maintain merchandise in stockrooms, and fill in merchandise on the selling floor as needed
Pull merchandise for online customers and deliver to the designated area on the Receiving Dock
Assist in the preparation of merchandise for shipment to customers
Participate as needed in selling floor recovery, including folding and hanging merchandise and clearing fitting rooms
Deter theft by offering customer service
Remained stationed at a fixed post, i.e entrance/exit doors, for long periods of time for extended periods of time to provide a strong visible presence
Communicate with the Asset Protection Department
Respond to customer and associate incidents to facilitate first aid and minimize company liability
Assist Detectives with the Recovery of stolen merchandise
Successfully complete all Asset Protection training requirements and maintain personal certifications as required by law
Works on special assignments, investigations, and surveillance as directed by Store Asset Protection Manager
Perform other duties as needed
Follows shortage programs and procedures
Perform these functions in an efficient manner, as directed by the Supervisor
Previous retail sales experience preferred, but not required
High School Diploma or equivalent. (Asset Protection)
Completion of Store Agent Training program required upon assignment to position. (Asset Protection)
Strong interpersonal and communication skills
Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to effectively communicate with customers, peers, and management
Ability to communicate on the telephone with proper etiquette
Basic math functions such as addition, subtraction, multiplication, and division
Able to use a calculator and calculate percentages and ratios (Selling)
Must be able to make change in American monetary units (Selling)
Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business
Ability to work as part of a team, and take initiative independent of direct supervision
Ability to work in a fast-paced environment, handle multiple priorities, and learn new procedures
Self-starter, able to work independently and as part of a team and must have good time management skills.(Asset Protection)
Enthusiastic, friendly, and energetic with a genuine desire to provide outstanding service
Ability to think and act clearly in possible stressful and hostile situations. (Asset Protection)
Ability to collaborate and function as a member of a team. (Asset Protection)
Must possess a strong sense of urgency. (Asset Protection)
Available to work a variety of hours, which may include early mornings, evenings, holidays, or weekends. Hours are subject to change based on business need
Ability to work a flexible retail schedule including the day after Thanksgiving, special Big Event days, and the day after Christmas. (Selling, Stock)
You must be available to work Thanksgiving Day, the day after Thanksgiving, Saturday after Thanksgiving and the entire week before Christmas and the entire week of Christmas.(Asset Protection)

Congratulations on Your Seasonal Holiday Referral Macy's Parks Resume Examples & Samples

Meet and make a connection with customers, ask questions and listen to shoppers' needs, then give options and advice on meeting those needs
Inspire the customer to buy, celebrate the purchase, and create a lasting positive impression of you, Macy's, and the purchase
Maintain selling floor presentations and fitting rooms
Learn Macy's systems and procedures to enhance selling efficiencies and complete support duties
Perform other duties as assigned
Regular, dependable attendance and punctuality
Assist in price changing execution
Organize and maintain merchandise in stockrooms, and fill in merchandise on the selling floor as needed
Pull merchandise for online customers and deliver to the designated area on the Receiving Dock
Assist in the preparation of merchandise for shipment to customers
Participate as needed in selling floor recovery, including folding and hanging merchandise and clearing fitting rooms
Deter theft by offering customer service
Remained stationed at a fixed post, i.e entrance/exit doors, for long periods of time for extended periods of time to provide a strong visible presence
Communicate with the Asset Protection Department
Respond to customer and associate incidents to facilitate first aid and minimize company liability
Assist Detectives with the Recovery of stolen merchandise
Successfully complete all Asset Protection training requirements and maintain personal certifications as required by law
Works on special assignments, investigations, and surveillance as directed by Store Asset Protection Manager
Perform other duties as needed
Follows shortage programs and procedures
Perform these functions in an efficient manner, as directed by the Supervisor
Previous retail sales experience preferred, but not required
High School Diploma or equivalent. (Asset Protection)
Completion of Store Agent Training program required upon assignment to position. (Asset Protection)
Strong interpersonal and communication skills
Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to effectively communicate with customers, peers, and management
Ability to communicate on the telephone with proper etiquette
Basic math functions such as addition, subtraction, multiplication, and division
Able to use a calculator and calculate percentages and ratios (Selling)
Must be able to make change in American monetary units (Selling)
Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business
Ability to work as part of a team, and take initiative independent of direct supervision
Ability to work in a fast-paced environment, handle multiple priorities, and learn new procedures
Self-starter, able to work independently and as part of a team and must have good time management skills.(Asset Protection)
Enthusiastic, friendly, and energetic with a genuine desire to provide outstanding service
Ability to think and act clearly in possible stressful and hostile situations. (Asset Protection)
Ability to collaborate and function as a member of a team. (Asset Protection)
Must possess a strong sense of urgency. (Asset Protection)
Available to work a variety of hours, which may include early mornings, evenings, holidays, or weekends. Hours are subject to change based on business need
Ability to work a flexible retail schedule including the day after Thanksgiving, special Big Event days, and the day after Christmas. (Selling, Stock)
You must be available to work Thanksgiving Day, the day after Thanksgiving, Saturday after Thanksgiving and the entire week before Christmas and the entire week of Christmas.(Asset Protection)

Congratulations on Your Seasonal Holiday Referral Macy's Village Resume Examples & Samples

Meet and make a connection with customers, ask questions and listen to shoppers' needs, then give options and advice on meeting those needs
Inspire the customer to buy, celebrate the purchase, and create a lasting positive impression of you, Macy's, and the purchase
Maintain selling floor presentations and fitting rooms
Learn Macy's systems and procedures to enhance selling efficiencies and complete support duties
Perform other duties as assigned
Regular, dependable attendance and punctuality
Assist in price changing execution
Organize and maintain merchandise in stockrooms, and fill in merchandise on the selling floor as needed
Pull merchandise for online customers and deliver to the designated area on the Receiving Dock
Assist in the preparation of merchandise for shipment to customers
Participate as needed in selling floor recovery, including folding and hanging merchandise and clearing fitting rooms
Deter theft by offering customer service
Remained stationed at a fixed post, i.e entrance/exit doors, for long periods of time for extended periods of time to provide a strong visible presence
Communicate with the Asset Protection Department
Respond to customer and associate incidents to facilitate first aid and minimize company liability
Assist Detectives with the Recovery of stolen merchandise
Successfully complete all Asset Protection training requirements and maintain personal certifications as required by law
Works on special assignments, investigations, and surveillance as directed by Store Asset Protection Manager
Perform other duties as needed
Follows shortage programs and procedures
Perform these functions in an efficient manner, as directed by the Supervisor
Previous retail sales experience preferred, but not required
High School Diploma or equivalent. (Asset Protection)
Completion of Store Agent Training program required upon assignment to position. (Asset Protection)
Strong interpersonal and communication skills
Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to effectively communicate with customers, peers, and management
Ability to communicate on the telephone with proper etiquette
Basic math functions such as addition, subtraction, multiplication, and division
Able to use a calculator and calculate percentages and ratios (Selling)
Must be able to make change in American monetary units (Selling)
Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business
Ability to work as part of a team, and take initiative independent of direct supervision
Ability to work in a fast-paced environment, handle multiple priorities, and learn new procedures
Self-starter, able to work independently and as part of a team and must have good time management skills.(Asset Protection)
Enthusiastic, friendly, and energetic with a genuine desire to provide outstanding service
Ability to think and act clearly in possible stressful and hostile situations. (Asset Protection)
Ability to collaborate and function as a member of a team. (Asset Protection)
Must possess a strong sense of urgency. (Asset Protection)
Available to work a variety of hours, which may include early mornings, evenings, holidays, or weekends. Hours are subject to change based on business need
Ability to work a flexible retail schedule including the day after Thanksgiving, special Big Event days, and the day after Christmas. (Selling, Stock)
You must be available to work Thanksgiving Day, the day after Thanksgiving, Saturday after Thanksgiving and the entire week before Christmas and the entire week of Christmas.(Asset Protection)

Referral Resume Examples & Samples

Technical Leader and director of support teams (platform, stability and application security). Responsible for hiring, training and mentoring talent
Own all aspects of Production support engineering and maintenance
Direct the Rapid Response Team (RRT) supporting Web, Mobile and Digital-in-Store properties including stability and application security
Direct the Fast Track working on SEV3 code defects following kanban delivery model
Champion Digital Support Four Pillars – Communication Excellence, Process Excellence, Investigative Depth / Innovation, and Operational Domain Excellence which are critical success criteria for this position
Develop measurement criteria and tools to monitor and drive continuous serviceability, operational excellence and process improvements
Provide regular executive updates to Sr. Leadership
Mentor and coach leaders reporting to the position and all managers positions
You would be responsible for portfolio and resource planning for your area
You would own the Digital Support roadmap for the systems and responsible for delivering successful projects for these systems
You would be responsible for partnership and collaboration with various cross-functional teams like engineering, operations and business teams
Provide direction and directives to direct reports in the performance of their duties, establishing work priorities, and in achieving company initiatives
BA/MS in Computer Science, Information Technology or equivalent experience
15+ years of software development/support and high volume enterprise systems including
Ability to effectively communicate technical issues and recommend solutions to all levels of business, sometimes during high stress situations
Strong written, verbal, and presentation skills
Strong analytical, problem solving and crisis management skills a must
Ability to balance short term tactical decisions and long term strategic thinking
Thinker and Planner – able to see potential issues, come up with innovative ideas and drive the delivery

Referral Resume Examples & Samples

Own the automation of delivery functions, including
Application Deployments
Configuration Management
Cloud + Container Engineering
Set and enforce architectural guidelines, mentor automation engineers across multiple time zones
Own the set-up and automation of applications on public PaaS platforms and containers
Own infrastructure as code, spanning private / public / hybrid cloud and bare-metal
Work collaboratively with a 24x7 Delivery Operations teams to transition automation and support
Support defects and enhancement requests in the automation in a timely fashion
Proactively drive and engage in PoCs of new automation tooling to support changing requirements
BA/BS Degree + 7 years experience or MA/MS Degree + 6 years experience
6+ years in Delivery Automation / DevOps functions, including strong hands on experience in
Scripting (Ruby or Python preferred, Groovy acceptable)
Hybrid Cloud Engineering (on Google Cloud, vCloud, Heroku or equivalent)
Infrastructure-as-code (Chef, Ansible or equivalent)
Containerization (Docker or equivalent)
Enterprise CMS (Zookeeper, Consul or equivalent)
Demonstrable understanding of PaaS frameworks (Cloud Foundry, OpenShift or equivalent)
Demonstrable understanding of web application servers (jBOSS / WebSphere)
Demonstrable understanding of DevOps and Continuous Delivery
Quick learner, open to on and off site training
Java development experience a plus

Referral Resume Examples & Samples

Translate business, and functional requirements into documented technical specifications
Develop application support documentation as required by the application support teams for acceptance of systems changes into production
Build and unit test production deployment packages and implementation plans for scheduled systems enhancements
Facilitate/lead reviews (walkthroughs) of technical specifications and program code with other members of the technical team, communicating design, requirements, feature set, functionality and limitations of systems/applications to team and development lead
Utilize Agile Methodology as a guide for development activities
Provide on call and after hours support as required for production releases and to respond and provide Tier 3 support on production outages
Contribute to and work to meet project schedules by providing accurate estimates of effort required for development deliverables, by providing updates on project progress to development and project management, and by escalating issues that might affect project success to management
Maintain technical skills and expertise through continuing education and training
Provide application performance monitoring and tuning for improvements
Independently research, escalate, and resolve support issues if needed
Bachelor’s Degree in Computer Science/Engineering is required
Minimum 7 years of experience developing middleware application using TIBCO BW 5.x, EMS, File Adapter, DB Adapter, Hawk, Administrator, Business Connect
5+ years demonstrated expertise designing, implementing, and supporting Enterprise-grade middleware solutions meeting complex business requirements
Minimum 2 years of Experience in XML, XSLT, XPATH, Web Services, SOAP, REST
Minimum 2 years of Experience designing and developing enterprise grade canonical or common data models
Minimum 2 years of Experience in process orchestration, event processing, optimization and performance tuning
Minimum 2 years of Experience with Tomcat, XML, JMS, WS-*, SOA integration, API Management technologies and standards
Minimum 2 years of Experience with API management and Service Gateways like Mashery, Datapower, APIGEE
Minimum 2 years professional experience designing and developing applications on one RDBMS (Oracle or DB2)
Minimum 2 years professional experience designing and developing applications on one operating system (Unix or Linux) or designing complex multi-tiered applications
Minimum 2 years of Experience in Spring and Spring ROO frameworks
Strong experience in coding using SQL, Shell, Perl, Python is plus
Experience with Agile and Waterfall development methodology is a plus
Experience with TIBCO BW 6.x is a plus
Experience with Kafka, Akka, MQ is a plus
Experience with Mulesoft, BizTalk, Jitterbit is a plus
Experience in Retail domain is a plus
Strong collaboration, communication and teamwork skills necessary
Articulate communication skills are a must. Being able to easily identify and discuss with all team members any development needs or recommended approaches is critical
Self-starter and motivated with ability to work in a fast paced Rapid Application Development environment
Ability to learn new development environments quickly
Demonstrate flexibility and effectively juggle priorities in a fast-paced and challenging business environment

Referral Resume Examples & Samples

Clear understanding of multi-tier (2-3) Web application architecture
Design, implement, and unit test JEE/Java web application code
Participate in the full SDLC (Agile), including iterative development, estimations and design sessions
Deliver project assignments on time and with high quality
Collaborate with Architects and other Software Engineering resources in designing and implementing integrated, enterprise solutions
Perform software (and occasionally hardware) root cause analysis
Provide expertise in the development and calibration of software
Work with distributed teams across various time zones
Work with other senior engineers, software architects and quality assurance engineers to resolve development roadblocks
Work with the Technical Lead to create and own system design documentation following standard templates; take initiatives to periodically review and recommend improvements to the templates as needs arise and to keep all documentation up-to-date
Act as subject matter expert (SME) in assigned business and technical domains with an excellent understanding of business and system processes, inter relationship/dependencies/interactions among system components and how things work end to end. Act as the “go-to” person on integration related questions
Bachelor’s Degree in Computer Science/Engineering and 6 years experience or Master’s Degree in Computer Science/Engineering and 3 years’ experience
6+ years total experience as an engineer in a web environment doing development with Java/JEE
5+ years of Java 5 or later knowledge
5+ years Spring Dependency Injection and other core Spring features
5+ years experience with Hibernate and ORM familiarity
3+ years of performance testing, tuning and analysis experience, in the web development industry ideally in the retail space
2+ Years of hands on experience using APM tools like (Wily, DynaTrace, Splunk)
An Object Oriented philosopher with experience understanding and applying OO design pattern
Strong experience with LoadRunner/JMeter/any other load generation tools
Experience with UML modeling and effective communication for design reviews
JBoss or Tomcat experience preferred
Experience with highly scalable, high performance, 100% stable Java web applications
Agile experienced
Web experience in Retail or other high volume customer facing web applications a strong plus
Excellent written and verbal communication skills and a successful history of web projects delivered
Strong in estimating and planning skills and the ability to clearly write technical specifications
Passionate advocate of TDD practices a strong plus
Ability and desire to thrive in a proactive, fast paced, environment and must be able to work independently with minimal supervision

Referral Resume Examples & Samples

Works with the Director of Security and Risk Administration to define, develop and execute a Third Party/Vendor Information Security Risk Assessment program addressing the management of information risk, and utilizing mechanisms to track the identification, remediation or acceptance of risk decisions
Provides expertise in managing technology-related risk activities; overseeing and coordinating technical, regulatory, industry and contractual obligations and influencing related priorities and decisions across the organization. Identifies, documents, and elevates visibility to information risk by building relationships and working directly with system, application and business process owners and third parties
Performs formal risk assessments on partner and vendor connections and ensures the business objectives align with risks identified. Utilizes sound judgment to identify and assess risk, materiality, and adequacy of system or application modifications or mitigating controls
Is a trusted advisor and partner in risk-based decision making with business, technology and information security stakeholders. Drives effective Technology Risk Management throughout the organization. Assists stakeholders in the maintenance and preparation of clear, detailed and accurate documentation to advise business and technology leaders on the security risks of initiatives. Must be responsive to questions and assistance requests from system and application owners and other key stakeholders
Provides regular business updates of risks and security controls for senior leadership and external stakeholders. Produces metrics showing compliance and/or exceptions to best practices and risk controls. Develops and maintains a risk dashboard and monitors risk status. Documents and reports status of agreed upon risk remediation plans, owners and commitment dates
Helps provide enforcement of security policies, standards, processes, and procedures by working cross-functionally with Compliance and Governance functions within the Macy’s organization
Assists in the implementation of risk-focused cybersecurity training, education, and awareness
Stays current on information security technologies, trends, standards and best practices
Minimum 5 years’ experience in managing technology risk-related activities; 7+ years preferred
Demonstrated experience using and managing Risk Management tools, including a minimum of 3 years of proven implementation experience
Experience identifying solutions for complex problems in enterprise environments
Broad working knowledge of computing and networking systems – multiple operating systems, network topologies and controls, cloud computing, mobile
Industry Certification required, e.g. CISSP, CISA, CISM or equivalent designation
Retail experience beneficial
Superior interpersonal abilities. Proven persuasion skills. Ability to interact positively with diverse personalities; tactful; mature; flexible
Excellent communication skills (written and verbal) as well as comfortable and experienced in presentation development and delivery
The ability to appropriately communicate complex security risks to both technical and non-technical stakeholders
Strong analytical and problem solving ability
Comfortable coordinating multiple projects concurrently and dealing with rapidly changing priorities, in conjunction with day-to-day activities
Highly organized, able to address highly detailed technical issues, and to work effectively with multiple application and system teams and stakeholders, in multiple time zones, both on-shore and off-shore
Must be trustworthy in keeping sensitive data confidential

Referral Resume Examples & Samples

Design, implement, and unit test both UI & server-side JEE/Java web application code
Bachelor’s Degree in Computer Science/Engineering and 8 yrs. experience or Master’s Degree in Computer Science/Engineering and 6 yrs. experience
8+ years total experience as an engineer in a web environment doing development with Java/JEE
3+ years of Web Services experience
2+ years of UI development experience using Java script and any fo the frameworks like backbone, angular and so on
5+ years Java 5 or later knowledge
Experience in SEO (Search Engine Optimization) is a huge plus
Experience with modern light weight embedded NoSQL caching solutions a plus

100

Referral Resume Examples & Samples

Collaborate with delivery teams during both design and development phases to ensure adherence to UI architectural standards and best practices
Partner with other UI Architects to continue to drive the development of a modern user interface layer
Document standards and ensure they are effectively implemented by the development teams and understood by technology partners
Design and develop proof of concept prototypes for advanced features and designs
Provide technical guidance to both local and remote development teams as required
Continuously evaluate, design and improve the software development and delivery processes
Continuously evaluate design and improve the software development and delivery processes with a deep focus on mobile web performance optimization techniques
Working with necessary stakeholders to develop and maintain a set of performance criteria for all development projects including memory leaks and profiling/snapshots
Providing suggestions for improvement in Development or Testing practices to lead to increased performance of the application
Provide technical oversight and perform code reviews for multiple development efforts
Guide a team of developers to address the highest of the identified production concerns
Promote cross team synergy and alignment to optimize code-sharing, improve site performance and increase speed to market
Work with the Product Management teams to understand customer performance expectations and to set testing criteria to meet or achieve these standards as future versions are released
Bachelor’s Degree in Computer Science/Engineering and 8 years experience or Master’s Degree in Computer Science/Engineering and 6 years experience
7+ years’ experience in the design, development and use of component based UI architectures. Additional consideration for experience working with high volume E-Commerce websites
Expert level understanding of the HTML DOM and underlying event model
Demonstrable knowledge of large scale, JavaScript application architectures
Advanced knowledge of unit testing best practices and Continuous Integration processes
Experience in developing and optimizing large scale Node.JS applications
A strong understanding of approaches and techniques to optimize web performance
Advanced knowledge of build systems such as Grunt/Gulp/etc, including Linting, Compiling, Minifying, etc
Understanding of design strategies for effectively leveraging CDNs
Advanced presentation (written and verbal) communication skills
Ability to effectively communicate technical issues and solutions to all levels of business
Understanding of full life cycle software development
Ability to effectively learn and use new programming concepts, tools and methodology to support the needs of the business
Ability to effectively share technical information and train and mentor less experienced or knowledgeable team members

101

Referral Resume Examples & Samples

Develop and evangelize our strategy for driving macys.com’s organic search optimization efforts
Collaborate and build strong working relationships individually and with the SEO team among Engineering, Marketing, PR, UI Design, Customer Service, managers of various locales, and other constituents to ensure efforts are aligned
Audit site architecture, navigation, creative for search engine accessibility and drive implementation of improvements
Develop and execute SEO strategies and best practices across macys.com and Bridal to drive key metrics
Establish SEO service-wide guidelines and help integrate into plans and roadmaps
Partner with Marketing to complement SEM, keyword, link building efforts
Leverage social networking platforms/services for link building
Define metrics and establish reports to measure successes and opportunities
Keep up to date on new SEO trends/practices and continually analyze and leverage the opportunities for growing organic traffic
BA/BS in Marketing with a strong understanding of technical SEO or BA/BS in Engineering or similar technical discipline or relevant work experience
5+ yrs SEO experience, SEM experience a plus
5+ yrs of management experience, leading multi-person, dynamic teams
A track record for continually improving and optimizing a major online service
Experience working on an online retail site
Solid understanding of search engine ranking factors, algorithms and principals
Good connections with the SEO community
Strong written and oral communication skills and interactions with technical and business constituents
Strong web analytics skills including experience with Coremetrics, Webmaster Tools, BrightEdge and strong Excel skills
Strong knowledge of social networking and media services and how to leverage for SEO
Basic web design and development knowledge or comprehension (HTML, CSS, XHTML, JavaScript, .NET, Flash & Silverlight, DNS, robots, etc.)
Understanding of the CPC and CPA models

102

Referral Resume Examples & Samples

Drives world-class design and development of Java services, integration, reference implementations using standards and guidelines that support high volumes, are fast, simple, reliable, distributed, and easy to extend and maintain
Design, implement and unit test server-side JEE/Java code
Develop and implement platform core capacities, such as Rest, Messaging, Caching and authentication
Provide oversight to valued partners and development organizations
Design and implement REST APIs, Messaging, Caching, Batch and other core capabilities of Platform
Work in a full Agile collaborative environment - including meetings, iterative development, estimations and design sessions
Work with senior developers, tech leads, software architects and quality assurance engineers to resolve development roadblocks
Hands-on system design and development as needed
8+ years of full life cycle J2EE hands-on experience designing and developing large scale web applications on high traffic Internet site(s)
4+ years of hands-on experience with SOA, REST, Java Web Services, JMS, XML, JSON, and messaging techniques
4+ years of hands-on experience with Java technologies that includes Spring, Hibernate
2+ years of hands-on experience with NoSQL technologies such as HBase, Cassandra, Document DBs and In-Memory NewSQLs and Caches
Experience working with multi-threaded programming in high performance, distributed environments
Experience with UML diagramming is required
Able to effectively communicate across teams and roles
Proven ability as a problem-solver
Ability and desire to thrive in a proactive, high-pressure, client-services environment

103

Referral Resume Examples & Samples

Lead the development of mobile apps for the Android platform
Participate in code reviews, wireframe designs and proof of concepts
Work with QA team in analyzing and resolving production issues and defects
Mentor junior developers
Define and execute android development best practices
Learn about and work in new technologies, languages and platforms
Willingness to innovate in the face of uncertain product requirements
Work with Release Engineering team in app deployment activities
Participate in the full SDLC (RUP/Agile), including meetings, iterative development, estimations and design sessions
Bachelor’s degree in Computer Science/Engineering or equivalent work experience
3+ years as a technical lead with deep understanding of Android UX and UI design paradigms, and ability to implement and design Android apps
5+ years of broad knowledge of Java, Android Studio, gradle and other IDE tools
An Object Oriented philosopher with experience understanding and applying OO design patterns
Experience working with and tuning high volume mobile applications
Experience integrating with RESTful API backends
Ability to clearly write technical specifications and strong estimating and planning skills
Desire to work in a fast paced, agile, collaborative environment
Demonstrable ability to deliver projects on time, with high quality, and within budget
Ability to deliver full life cycle engagements

104

Referral Resume Examples & Samples

Technical leader and manager of the Platform and Services engineering teams
Responsible for hiring, retaining and mentoring talent
Own the technology roadmap for the systems and responsible for delivering successful projects for these systems
Responsible for portfolio and resource planning for your areas and planning and managing budget for your teams and projects
Partner and Collaborate with various cross functional teams like product management, process, project and program management, infrastructure, operations and business teams etc
Champion all non-functional requirements of platform like high availability, scalability and fault tolerance etc
Ensure successful execution of technical strategies, architecture guidelines and standard by efficient collaboration with architecture, development and other teams
Plan and lead technology evaluation for various critical areas working closely with cross functional teams
Own and manage the stability, availability and performance for your applications/systems
BS or equivalent in Computer Science or Engineering
15+ years of experience in the software development and high volume enterprise systems
5+ years of experience in managing and overseeing enterprise level programs which require extensive collaboration across various groups in a matrix organization
5+ years proven leadership experience, coaching, developing and engaging technology teams
5+ years of extensive Java / JEE design and architecture experience with a focus on server side components
3+ years of experience with open source technology technologies preferably within a high volume eCommerce environment
Passionate leader and evangelist with expertise and experience of delivering full life cycle of architecture & engineering centered projects
Expert at delivery and execution in an agile environment
Expertise in architecture & development application and platform components based on SOA architecture
Experience and passion to work in a fast paced agile environment, delivering functional features in small time durations
Experience and knowledge of cloud enabled services / applications
Experience communicating and collaboration with executive levels
Thinker and planner – able to see potential issues and requirements ahead of time plan and execute them
Ability to work a flexible schedule based on business needs

105

Referral Resume Examples & Samples

Lead and drive Domain labs delivery in partnership with Lab Mangers, Engineering, Product Management, Operations and other cross-functional groups to deliver successful business outcomes
Drive the full lean development life-cycle, driving detailed technical designs discussions and implementation
Drive your Lean teams toward optimizing development practices; manage dependencies and remove obstacles that stand between your lean teams' and business success
Expected to run lean teams using best lean practices for initiating, planning, and executing cross-functional products and delivering value
Expected to be hands on technical delivery person, who is comfortable delivering Java, J2EE web applications
Seek around corners to anticipate risks and proactively manage these risks before they become blockers
Build relationships with diverse technical and non-technical colleagues spanning all organizational levels, and leverage these relationship to build awesome products
Foster collaboration and shared accountability for outcomes with Lab Manger, Product Management, Engineering, and other functional partners
Provide thought leadership and support of our continued Lean Transformation, and be an evangelist for our lean adoption across Domain and our organization, and facilitate teams transitioning to high-performance teams
Great influencer, and committed to driving good decisions with a diverse set of stakeholders
Be an Innovator and contribute to the evolution of our Lean development methodology
BA/BS degree is required with preference for degrees in Computer Science, Engineering, or related fields highly preferred
10 -12+ years of experience working in an Agile/Lean development environment with strong preference for direct experience leading and supporting larger-scale, enterprise lean implementations and transformations
Hands on experience in Java / J2EE, database design, development
Demonstrated expertise and experience in multi-tiered application development
Experience in new technologies, e.g., NoSQL, Heruko, Node.Js,
Strong Object oriented programming skills and proficiency in language like Java
Knowledge of Application and Web Servers
Demonstrated domain expertise in synthesizing broad span of data and inputs and distilling into essential priorities and succinct executive action plans
Background in Platform API strongly desired
Highly skilled in the creation of presentations, new reporting mechanisms and other documents
Ability to traverse both vertically and horizontally in a large organization
Ability to handle a rapidly changing environment
High attention to detail with ability to synthesize information from multiple sources and distill it in crisp, clear language appropriate for a variety of audiences including technology and business executives
Working knowledge of Agile Application Lifecycle Management and development tools

106

Referral Resume Examples & Samples

Mobile Apps – assumes overall accountability and responsibility for the technical delivery of customer-facing mobile app experiences. In addition, the VP is the primary technical owner for all key app development external technical partnerships
Merchandising systems – own overall responsibility of merchandizing tools needed to process the data that serves our customer facing channels. This includes overall development, QA and maintenance of these systems
Marketing Domain- this includes ownership of customer facing applications and experiences that help us bring more customers to our digital channels and help with retention--SEO, loyalty, wallet etc
Lead the development, establishment, and enforcement of development and architectural standards for new applications, products, and/or enhancements to existing applications throughout their development/product lifecycles
Apply established metrics to determine the readiness, quality, and operability of software, systems, and products due for release to clients and/or within the enterprise
Proactively improve the overall software delivery process for these areas, streamlining our ability to predictably deliver software
In partnership with other technology groups across the business unit and the enterprise, ensure reusability of key technology assets is at the core of every solution
Lead a distributed and growing organization – both employees and an ever-increasingly complex onshore/offshore contractor network
Plan and conduct performance appraisals of development staff, administer disciplinary action, raises, bonuses, and promotions when necessary
Budget responsibilities for full time employees, contractors, software, hardware and services spend
Evaluates, selects, and implements software packages to improve efficiency for areas of responsibility
BA/BS in Computer Science, Information Technology or related field required. MA/MS in Computer Science, Information Technology or related field strongly preferred
Overall 15+ years of experience in the software development and high volume enterprise systems
7+ years of experience in managing and overseeing enterprise level programs, which require extensive collaboration across various groups in a matrix organization
8+ years of extensive Java / JEE design and architecture experience with a focus on server side components
5+ years of experience with open source technology technologies preferably within a high volume eCommerce environment
Experience in recruiting, hiring, and training diverse personnel in business, development, operations and quality assurance teams focusing on high performance and professional development
Experience and passion to work in a fast paced Agile environment, delivering functional features in small time durations
Demonstrable presentation, written, verbal, and interpersonal communication skills
Self driven, passionate leader and evangelist with expertise and experience of delivering full life cycle of architecture & engineering centered projects
Expert leader at delivery and execution in an agile and lean development environment
Thinker and planner – able to see potential issues and requirements ahead of time and then plan and execute them
Strong general knowledge in Internet Technology and Software Development Lifecycle, including current industry trends
Ability to balance short term tactical decisions with long term strategic thinking
Demonstrable leadership abilities in changing, ambiguous and challenging situations

107

Referral Resume Examples & Samples

Develop high quality automation test engineering best practices, test strategy and principles
Devise and execute training, where appropriate, to develop and elevate the automation skills within the team
Participate in automation script code reviews and provide guidance on automation best practices
Exercise advanced knowledge of Calabash or Appium script commands and Cucumber script execution tool
Strong knowledge of automation framework concepts and automation best practices - Responsible for helping to identify gaps and needs of the agile team; including resources, skills, resource allocation, task assignment and delegation
Coordinates various test-related activities for project delivery; identifying task dependencies, test schedules, creation of test data and utilization of test environments
Assess readiness and deviation of project performance based on identified risks and testing results
At least 6 years of QA Engineering experience OR
At least 6 years of experience in QA and Development
At least 5 years of experience as QA lead -At least 4 years of experience in automated testing towards mobile applications
Experience leading ambiguous situations, dealing with IT issues and coming up with effective solutions to ensure project deliverables on time and within budget
Ability to lead projects individually and mentor team members
Ability to lead and take ownership of testing process and implement them

108

Referral Resume Examples & Samples

Technical leader and manager of the release engineering teams. Responsible for hiring, retaining and mentoring talent
Own the technology roadmap for the release engineering systems and responsible for delivering successful projects for these systems
Partner and collaborate with various cross functional teams like product management, process, project and program management, infrastructure, operations and business teams etc
Ensure successful execution of technical strategies, architecture guidelines and standard by efficient collaboration with Architecture, Development, Dev Ops and other teams
7 – 10 year of management experience at a Senior Manager/Director level in a Release Engineering/Dev Ops/Application Development space supporting high volume consumer facing digital products
Experience in operating high volume web sites in a distributed/multi-location and public cloud environment
Strong understanding and demonstrated experience in agile software development in a fast paced internet delivery organization
Dev Ops mentality and committed to building a highly collaborative Dev Ops culture and organization
Demonstrated experience in using release automation tools and frameworks to deliver on-demand non-production and production environments
Knowledge of software development process, tools, and practices
Experienced in delivering software products leveraging public cloud IaaS and PaaS models
Demonstrated knowledge of solving the problems of scale engineering for large web sites
Experience with web serving technologies (apache, nginx, varnish), configuration management systems (puppet, chef), load balancing, proxy servers, CDN technologies like Akamai, Fastly, AWS CDN etc
Strong leadership profile and excellent negotiation skills
Strong skills in critical thinking, problem solving, troubleshooting and analysis
Demonstrated ability to lead both technical and non-technical discussions with both technical and non-technical end users
Ability to adapt to a constantly changing environment with potentially conflicting priorities

109

Referral Resume Examples & Samples

Design process of development testing for large-scale, ecommerce web applications, tools, and/or software
Design and develop solid test software using test frameworks such as JUnit/TestNG, Jasmine, and Selenium
Perform low-level unit testing, to high-level functional, web services (REST, SOAP) and system testing
Measure and improve test coverage using code coverage tools
Continuously executing the tests in a CI environment to catch regression issues
Diagnose and trouble shooting of complex software
Create high quality defect reports
Improve, optimize, and identify opportunities for improved software development lifecycle
Evaluate new tools / products in support of changing business need
Hands-on mentoring of the team
Passion for product quality
3+ years as a technical lead in a web environment
8+ years Java/J2EE full life cycle development experience and understanding of SQA methodologies
5+ years Unit Testing experience, behavioral driven and test driven development and continuous integration experience with the ability to lead a team in these areas
5+ years experience with automated test frameworks (i.e.: TestNG, Junit)
5+ years experience with test automations tools (i.e.: Cucumber, Selenium)
Strong programming skills in Java, Ruby, JavaScript and data formats XML/JSON/YAML
Knowledge of SQL, relational databases like Oracle/DB2 and NoSQL technologies like Cassandra, HBase
Proficiency in a Unix/Linux environment
Experience testing on Desktop as well as mobile platforms
Experience with CI system like Jenkins/Hudson and source control systems like SVN, GIT
Experience of configuration, deployment and tuning of web application into J2EE containers like JBoss, WebSphere. Tomcat
Experience working with and tuning high volume web applications a strong plus
Excellent, clear and effective verbal and written communication required which influences and drives collaboration across teams and builds solid partnerships
Strong leadership qualities and excellent negotiation skills

110

Referral Resume Examples & Samples

Drive continuous improvement in order to improve on release process, productivity and quality. Provide quantitative results
Provide a single point of coordination to gain consensus from development, product management, project/program management on release commitments and timing
Assure delivery managers act as gatekeepers for the application delivery roadmaps (create, update and publish at regular intervals). Govern the overall delivery roadmaps for CSS
Ensure common understanding of delivery process, facilitate issue resolution and monitor health of release and change management processes
Hire and lead a team of delivery managers, establish best practices, provide guidance, coaching and direction to achieve the desired objectives, identify and manage career growth opportunities
Serves as the liaison with senior management, business units, development, project leads/managers, quality engineering, release engineering, operations groups and other key stakeholders on the release and delivery progress, risks, issues and improvements
Drives definition of and ensures release governance is understood so that releases meet relevant quality and readiness criteria
Oversees release planning and readiness efforts in order to ensure that project teams can meet commitments, reduce release risk, and deliver on time
Creates and communicates fiscal year release calendar, manages overall release milestones, and communicates any changes to the release schedule
Identifies cross project team dependencies and risks, escalates blockers and suggests alternatives as needed
Works collaboratively with senior leadership on cross functional teams to minimize release risk
Serves as a release change advisory board approver
Oversees the creation and tracking of release delivery metrics for project scorecards and continuous improvement initiatives
Drives continuous improvement in order to improve on release process, productivity and quality
Acts as a technical advisor and trainer for delivery tools that support delivery (continuous integration, continuous delivery, VersionOne, JIRA, etc.)
Helps guide and ensure critical issues are addressed, assesses risks to quality for releases
Serves as a thought leader and trainer for Operational Process Optimization delivery initiatives
Bachelor’s degree in IT-related field, AND at least 5 (five) years of experience in leading IT projects or development
Experience in managing delivery teams for at least 5 (five) years
Experience managing development teams in Agile or iterative environment
Proven management skills with experience in large software development projects
Excellent English communications skills
Experience presenting to and working with senior management
Strong decision-making and problem-solving skills
Strong analytical skills required
Ability to create, refine, and implement process and methodology
Proven ability to gain respect from and lead software development teams
Strong technical aptitude in application development is critical
Strong leadership and management skills in working with technical personnel to deliver complex iterative projects
Ability to facilitate and drive resolution of complex business and technical problems associated with software development project efforts
Demonstrated leadership and attention to detail

111

Referral Resume Examples & Samples

Provide production support to desktop and mobile application services platform
Design and Development of production fixes, application enhancements and software development projects
Be the representative on production calls for the application development team to track, manage, trouble-shoot and fix production issues both short term and long term
Provide on-call support on a rotation basis during off-hours as needed to supplement dedicated 24/7 team
Monitor production issue queue on a rotation basis and work with business team to prioritize, analyze and manage them to closure
Individually accountable for application design on assigned projects
6+ years of experience in full life cycle development of projects involving desktop websites, mobile websites, and mobile apps (preferable)
3+ years of hands-on experience of developing web application using HTML5, CSS3, JavaScript Frameworks like JQuery, RequireJS, HandlebarsJS, BackboneJS
3+ years of UI Layer Debugging skills using Browser Plugins such as FireBug, Developer Tools, Chrome Tools, Mobile Tools
Understanding of NodeJS and HapiJS is a plus
3+ years of hands on experience in J2EE, JSP, Servlets, and SQL. Spring MVC is a strong plus
3+ years of hands on experience developing Web Services - SOAP over HTTP, REST Services, JSON, XML HTTP Request
1+ years of experience with Monitoring tools like DynaTrace, Splunk, CoRadiant, KeyNote is a strong plus
Strong analytical and problem solving skills a must
Ability to multitask required
Hands on development experience with Responsive Web Design are highly desired
Hands on experience developing iOS based mobile apps using Objective C, XCode, and App Store is a plus but not mandatory
Hands on experience developing Android based mobile apps using Android SDK, Google Play Store is a plus but not mandatory
Ability and desire to strive in a proactive, high pressure, customer facing environment

112

Referral Resume Examples & Samples

Design, implement and unit test Web Application code
Participate in the Agile methodology, including meetings, iterative development, estimations and design sessions
Work with Product Managers and Business Analysts to understand and implement complex business functionality
Deliver project assignments on time, within budget and with high quality
Stay current with the newest online technologies; research new technologies and make recommendations on implementations
Work with the Lead to review technical specifications as required, meeting the objectives of functional specifications
Specifically, identifying specific interfaces, methods, parameters, procedures or functions as required
Bachelor’s Degree in Computer Science/Engineering with 6 years experience or Master’s Degree in Computer Science/Engineering with 3 years experience
4+ years experience doing UI/Front-end development with a solid knowledge of JavaScript / AJAX / HTML / CSS
2+ years experience (preferably mobile) in building web applications using the latest standards-based approaches (HTML5, CSS3)
Demonstrable knowledge of Semantic HTML markup and Mastery of cross-browser, cross-platform markup and layout (HTML, CSS)
Sound Knowledge on JavaScript design patterns & frameworks; Worked on one or more of the technologies including Backbone, Ember.js, Handlebars, foundation.js, Underscore, and so on
Experience in incorporating and utilizing TDD /BDD/ JavaScript unit testing frameworks (Jasmine, Mocha)
Knowledge on Ant or Maven build tools, SVN / GIT source control systems
Good understanding on builds (grunt), continuous integration and automated testing strategies
Experience on node.js and minimal java knowledge is a big plus
Excellent verbal and written communications
Ability to clearly write technical specifications
Understanding of implementing responsive design techniques
Knowledge of what is required to develop highly performance web applications including Single Page Application (SPA’s)
Must be a self-starter and have the ability to learn things on his or her own
Ability to work seamlessly in a cross-functional team development environment
Ability and desire to thrive in a proactive, high-pressure, customer-facing, environment
Good sense of what is required of a great user interface

113

Referral Resume Examples & Samples

Minimum 1-2 years of experience in on line merchandising experience preferred
Bachelor’s Degree preferred
Must be flexible and deadline oriented
Excellent communication and negotiation skills required
Must have strong analytical skills
Must be able to work effectively on a team and with various parts of the organization and have a long-term strategic view to business needs
Proficiency in Excel, Word, PowerPoint and E-mail required, web content management system experience preferred
Must be self-motivated. Ability to work well independently within a multi- functional, multi campus team, action-oriented, creative problem solvers, with a keen understanding or their role in the overall workflow

114

Referral Resume Examples & Samples

BA/BS college degree is preferred
Microsoft Office software
1+ yrs prior ecommerce and/or retail experience preferred
Outstanding communications skills, both oral and written
Self-starter with excellent personal scheduling and a team-oriented work ethic

115

Referral Resume Examples & Samples

Bachelor’s Degree in Computer Science/Engineering and 5 years experience or Master’s Degree in Computer Science/Engineering and 3 years experience
4+ years of experience with various scripting, programming languages and frameworks such as Python, django, Shell Scripting, Ruby, JSON, Java, REST
4+ years of experience with Continuous Integration using tools GIT, Maven / Gradle, Jenkins/Hudson, Sonar, Cobertura/ clover and Artifactory
4+ years experience with Deployment Automation and Configuration Management tools like Chef / Puppet / Ansible / Salt
4+ years experience working on Unix/Linux Systems
3+ years of experience with cloud computing and container solutions such as GoogleCloud, Rackspace, or Amazon EC2, Docker

116

Referral Resume Examples & Samples

Design and Development of production fixes, application security enhancements and software development projects
Be the representative on production calls for the application development team to track, manage, troubleshoot and fix production issues both short term and long term
BA/BS Computer Science degree or equivalent work experience
4+ years of experience in full life cycle development of J2EE projects
3+ years of hands on experience in JSP and Servlets. Spring MVC is a strong plus
2+ years of hands on experience on security tools like Akamai WAF, Kona, SIEM etc
2+ year of experience on supporting OWASP guidelines
1+ years of hands on experience with any AppServer like IBM WebSphere, JBOSS
2+ years of experience with Monitoring tools like DynaTrace, Splunk, KeyNote is a strong plus. Application Profiling Skills (Java Core, Thread Dumps etc) is a strong plus

117

Referral Resume Examples & Samples

Create, maintain and support extensive build and test environments (Development/Integration/Staging)
Create, review, publish and manage formal release notification, instructions, deployment notes and launch plans as needed
Support and enhance build and release processes through automation using a combination of processes, existing tools and enhancements
Coordinate release activities with Release Management, Project Management, QA, and Web Development teams to ensure a smooth and trouble-free roll out of releases
Manage, deploy and support multiple concurrent releases through various test environments
Manage and maintain multiple test environments, ensuring that these environments are properly setup, configured, and available for each project as scheduled
Trace complex build problems, release issues and environment issues in a multi-component environment
Develop, maintain and enhance key parts of the release procedures and processes. Communicating and educating those aspects to management and other stakeholders where applicable
Manage releases on IBM DataStage platform
Solid understanding and practical experience of software development life cycles, with particular emphasis on release engineering functions
Solid understanding and experience with Agile software development methodologies
Experience working with rapid, overlapping product release cycles
In-depth understanding of the principles and best practices of Software Configuration Management
3+ years in Linux/Unix Release Engineering role required
Experience with building and deploying J2EE based applications
Experience with isolating build/deployment issues versus code issues
Ability to perform Linux/Unix general system maintenance
4+ years experience working with and administration of web server technologies JBoss required
3+ years source control tool experience (e.g. Subversion, Clearcase) required
3+ years build automation experience (e.g. Cruisecontrol, Anthill Pro, Hudson) required
3+ years build tools experience (e.g. Ant, Ivy, Maven, etc.) required
2+ years SQL experience required
1+ years experience administering and configuring Apache/Tomcat required
Experience in Source Code Branching and Merging required
3+ years of Perl and/or UNIX shell scripting preferred
Hands on knowledge programming in HTML and XML preferred
Hands on experience with Subversion merge tools preferred
Internet / E-Commerce application development experience preferred
Experience using major relational databases (e.g. Oracle, DB2) preferred
Experience with IBM DataStage platform version 8.x preferred
Excellent customer service attitude, communication skills (written and verbal), and interpersonal skills
Experience working in cross-functional, multi-location teams
Ability to work under pressure and in high stress situations with a calm demeanor
Ability to be flexible and adapt to any given situation

118

Referral Resume Examples & Samples

Manages the evolution of multiple products lines of the e-Commerce platform
Develops technical product specifications for the architecture of underlying platform components
Develops and champions a product strategy and roadmap for one or more complex platform components, and roadmap for one or more platform product areas in support of architectural vision and principles established
Supports product project implementation and deployment
Works closely with the project and technical management for delivery of the platform and foundational projects
Technical leader and product evangelist of the Platform and Services engineering teams
Manages the product roadmap of the platform and platform product lines and help the delivery of platform and foundation projects
Partner and Collaborate with various cross functional teams like domain technical leadership, product management, architecture, project and program management, infrastructure, operations and business teams etc
Champion all non-functional requirements of platform like performance, high availability, scalability and fault tolerance
Provides mentorship to other Architects and Engineering Management on platform technical strategies
Bachelor's Degree in Computer Science/Engineering
10+ years of experience in the software development and high volume enterprise systems
5+ years of experience in designing and overseeing enterprise level programs which require extensive collaboration across various groups in a matrix organization
5+ years proven technical product management in ecommerce and platform domains
5+ years of extensive Java design and architecture experience
3+ years of experience with open source technologies preferably within a high volume eCommerce environment
3+ years of experience in the development and management of a technical product roadmaps for multiple product lines
5+ years of experience developing or managing software at platform level (API, Performance, Scalability, Reliability-Availability-Serviceability, Operationalization)
Passionate technology evangelist and architect with expertise and experience of product managing full life cycle of architecture engineering centered projects
Experience and knowledge of cloud enabled services and platforms
Effectively translate business strategies into platform product strategies, platform roadmaps and platform product specifications that deliver against both our core customer benefits and our company strategic and financial goals
Ability to maintain focus on a given plan for an extended period of time, while still providing a high level of attention to detail
Must be comfortable operating with firm deadlines in place

119

Referral Resume Examples & Samples

Develop and document Enterprise Architecture patterns, strategies, and platforms, with a focus on component, logical, and system modeling
Identify and champion the best solutions that meet our Omnichannel business
Represent macys.com Enterprise Architecture interests in cross-team, cross-functional initiatives
Bachelor’s Degree in Computer Science/Engineering or related field or equivalent work experience
6+ years of experience as an architect, preferably in a web environment
3+ years of extensive SOA or web services background
3+ Experienced in large-scale event-driven and message-based architectures
4+ UML modeling and effective communication for design reviews
Development background highly familiar with current web/mobile technologies
Well-versed in Enterprise Architecture, including network, data, application, system, and integration architecture
Strong communications and consensus building skills
Must be able to facilitate conversations with diplomacy and authority in a team-oriented environment
Must be able to bridge business needs with technical considerations, and translate in both directions
Experience with Agile and/or RUP methodologies
Java certifications (SCJD or SCJA) is a plus
Consulting experience preferred. Strategy and solutions
Web experience in Retail

120

Referral Resume Examples & Samples

Clear understanding of multi-tier Web application architecture
Architect, designing, writing and implementing Java applications on Linux
Front-end and Back-end development
Participates in the full SDLC (Agile), including meetings, iterative development, estimations and design sessions
Work with business analysts to understand and implement complex business functionality
Collaborating with Architects, QA, and other Software Engineering resources in designing, implementing and integrating enterprise solutions
5+ years full life cycle software development of J2EE project and development experience
Experience using front end technologies such as HTML5, CSS, JavaScript, JQuery, JSON, XML, REST, Node.js, Backbone.js
Experience with Spring MVC and other core Spring features required
Strong SQL and DB skills (Oracle Preferred)
Experience with open source based technology stack -- Maven, Tomcat, Solr
Experience with Hibernate and ORM familiarity
Familiarity with source control concepts and tools such as GIT
Experience with Agile/Scrum software development methodologies
Experience with TDD is a strong plus
Ability and desire to take product/project ownership
Ability to thrive in a can-do proactive environment

121

Referral Resume Examples & Samples

BA/BS college degree is required; concentration in Marketing a plus
7-9 years of experience in online marketing required
4 years knowledge of email, Internet and direct marketing methods required
Self-starter with strong communication, organization and prioritization skills
Ability to manage multiple projects with various deadlines simultaneously
Must be organized
Ability to work efficiently and meet deadlines in a cross-functional, team-based environment
Ability to escalate issues and pushback as needed
Proven analytical abilities are a must
Must have demonstrable computer skills and aptitude for technology, including proficiency with Microsoft Office software, HTML and database applications
Management with direct reports

122

Referral Resume Examples & Samples

Collaborate with delivery teams during design and development phases to ensure adherence to UI architectural standards and best practices
Partner with other UI Architects to design/develop/drive the development of a modern user interface layer
Design intuitive look, innovative plus feel of next-generation UI supporting all form factors
Providing suggestions for improvement in Development or Testing practices to lead to increased performance of the suite
Ensure to guide process and technology adoption to assure apt QA testing of User Interfaces application
Bachelor’s Degree in Computer Science/Engineering with 8+ years experience (or) Master’s Degree in Computer Science/Engineering with 6+ years experience
5+ years experience doing UI/Front-end development with a solid knowledge of JavaScript / AJAX / HTML / CSS and Sass/LESS
Demonstrable knowledge of large scale, JavaScript application architectures and worked in high traffic enterprise level production sites
A strong understanding of both progressive enhancement and AJAX-based single page applications built using Backbone.js or other MV* based frameworks
Experience in designing and developing modules using Require.JS, or other module loading libraries
Strong knowledge of JavaScript design patterns and working knowledge on js frameworks like Backbone.js, Angular.js, Ember.js, Handlebars & Underscore
Mastery of cross-browser, cross-platform markup and layout (HTML, CSS)
Strong knowledge implementing responsive design techniques and mobile gestures/swipe libraries
Demonstrate knowledge on Build Systems, Grunt/Gulp/etc, Linting, Compiling, Minifying, etc
Performance Optimization for CSS, JS, images, asset caching
Knowledge of what is required to develop highly performance web applications
Experience in incorporating and utilizing BDD / TDD / JavaScript unit testing frameworks (Jasmine, Mocha)
Experience with Ant or Maven build tools, SVN / GIT source control systems
Sound understand with Continuous Integration and automated testing strategies
Ability to clearly write clear technical specifications
Bonus: Experience with server side technologies like JSP, Java, and Java Servlets (or similar server generation technologies)

123

Referral Resume Examples & Samples

Implements and maintains Splunk infrastructure and configurations
Creates and maintain alerts, dashboards, reports, scripts, or other tools within the Splunk system to maintain system health and integrity for all system, applications, hosts, data ingestion, forwarder status, etc
Thoroughly documents system configuration and changes using Confluence
System management for clustering, deployment, licensing, and other server functions
Collaborates with vendor and internal teams on technology challenges and trends
Documents the cause and resolution of outages
Manages application enhancements to improve performance and stability
Experience with administration of Splunk Search Heads Clustering, Indexers, and Forwarders
Strong interpersonal and communication skills, both written and oral
Evaluation and implementation best practices and standards
Drive monitoring strategies, processes and resource planning with internal teams such as development teams and application Support Teams
Automate and optimize processes where efficiencies can be gained
Respond to Operations incidents
Keep management and appropriate teams informed of high level support issues
Splunk Search Head Clustering Administration
5+ years in a Linux / Unix Operations Production Support role or similar role
3 – 4 years as a Splunk Administrator
2+ years SQL experience
3+ years of experience in Infrastructure and application performance monitoring
Products used are primarily (but not limited to) Splunk Search Head Clustering
Synthetic Monitoring experience/Transaction Based Monitoring
3+ years analyzing, designing, installing and maintaining computer systems/servers
3+ years performing configuration and maintenance of Sun, Linux, AIX and windows systems
Technical background in capacity management. 2 years equivalent experience
Hands on knowledge of ELK Stack, Zabbix, and Rapid monitoring tool sets
Hands on knowledge of HP Monitoring tools such as BPM, BSM, OMi, and SiteScope
Hands on knowledge of Java, HTML, XML, MySQL, LAMP programming
Experience with Confluence
Internet / E-Commerce application development experience
Working Knowledge of VMWare, Citrix
Perl, Bash and windows shell scripting
Excellent customer service, communication (written and verbal), and interpersonal skills
Ability to work under pressure with a calm demeanor

124

Referral Resume Examples & Samples

Work closely with varying business units, development, quality assurance teams, operations groups and change management for the planning, managing, and implementation of releases
Work to guarantee smooth, predictable and timely delivery of software products and/or updates
Help to identify, create and/or implement processes or products to efficiently manage and enhance the release processes; using a combination of processes, existing tools and enhancements
Create, review, publish and manage release plans, formal release notification, deployment instructions and launch plans as needed
Manage and maintain multiple test environments, ensuring that these environments are properly setup, configured, and available for each release/project as scheduled
Manage the triage process of complex build/deployment problems, release and environment issues and bugs in a multi-component environment
Determine the readiness of each release based on release criteria; quality of release, production environment readiness, training and support plans, rollout and backout plans, and risk management plan
Bachelor’s Degree with coursework in Computer Science, Information Systems and Business Management or equivalent work experience
5+ years Release Management Experience
3+ years Release Engineering/Configuration Management or Change Control Experience
3+ years Program/Project Management Experience
Good understanding of version control system (preferably GIT and SVN), incident tracking tools (eg: JIRA) and build/deployment tools (eg: Jenkins, Nexus, Anthill Pro, Udeploy)
High level understanding of java based application builds and deployments
Experience in Continuous Integration and delivery process
Ability to think and plan long-term, but execute to these goals in short-term as incremental change will work best in this organization
Experience in defining process and procedures to manage the release cycle for both Major feature releases and cycles of Minor Releases
Experience with working with rapid, overlapping product release cycles
Excellent communication skills (written and verbal), interpersonal skills, as well as outstanding organizational skills
Ability to drive issues to closure and work well within a deadline-driven environment
Willingness to work evenings and weekends in support of builds and deployments
Good understanding and experience with Agile software development methodologies

125

Referral Services Supervisor Resume Examples & Samples

Supervise team of onsite and remote employees responsible for the customer service, placement and management of Real Estate referral opportunities. This includes working through daily operations to provide seamless, transparent service delivery to all clients, customers and agents
Develop best practices and procedures for the team as it relates to referral processing, use of company referral and transaction management systems, promotion of Rent to Buy program, and communications between other company departments such as Marketing and Finance
Manage team’s data input on a daily basis to ensure accuracy and all necessary points are tracked per file
Work with Relocation Field Directors to promote the benefits of the Referral Network to the local agent base. This will include providing presentation materials to the Field Directors to include in agent or client presentations
Identify standard operating procedures for real estate agents responsible for handling corporate rental and international settling in service opportunities. Work with Education, Marketing and Field Directors to communicate expectations to agent base
Work with accounting staff members to ensure all fees are being collected and processed for licensing, rentals and referrals
Candidate must be a self-starter who goes above and beyond, works collaboratively, organized, creative, able to work well under pressure and lead by example
Extensive knowledge and use in Microsoft Office Suite including Word, Excel and Power Point. Previous experience with relocation management software, both brokerage and client, is preferred
Strong analytical and math skills preferred as position requires analyzing and interpreting data
Must have exceptional verbal, written and interpersonal communication skills
2 years + experience in a customer service and/or support center preferably in one of the following fields: real estate, communications, field rental experience
Preference given to individuals who understand Independent Contractor relations
Real Estate License required

126

Referral Resume Examples & Samples

Serve as a leading voice of the customer (whether consumer or associate) and act as an experience advocate in considering product decisions that will impact the customer across all selling channels and touch points
Constantly question and clarify the implications of all product decisions and ensure that critical business issues are surfaced and considered across the enterprise
Champion a point-of-view to leadership regarding the relative importance of various initiatives that are ready to move to the development phase
Assist the team with data-driven decision making: define appropriate success metrics, be instrumented to measure, gather & analyze data, and report out / socialize takeaways
Ensure that product specifications meet high standards and business goals for quality before approval and launch
Guide product managers to ensure the product specifications are well understood by engineering. Support team members as they provide product requirements clarification and reply to implementation considerations raised by the development team
Help the team maintain an effective partnership with UX to define and visualize ideas and design, build, test and refine solutions
Propel maturity of the team/domain forward contributing to improved practices & tools (for financial modelling, onboarding, etc)
5 -7 years of experience in product management; management consulting experience a plus
3-5 years of experience managing direct reports
Retail experience highly desirable
Superior communication skills with ability to communicate complex and detailed information in a consumable format
Effective at close partnership and collaboration with engineering and program peers
Internet, Returns/Order management, and Fulfillment understanding and product roadmap experience preferred

127

Referral Resume Examples & Samples

Partner with other UI Architects and Staff Engineers to design/develop/drive the development of a modern user interface layer
Working with appropriate stakeholders to develop and maintain a set of performance criteria for all development projects including memory leaks and profiling/snapshots
Sound understanding of Continuous Integration and automated testing strategies

128

Referral Resume Examples & Samples

Provide technical UI development leadership at both the project and team levels
Establish best practices and procedures for UI development
Commitment to continuously optimizing and improving development processes
Mentor junior UI development staff to improve overall team technical abilities
Host technical sessions on regular basis for training purposes
Inspire the team through example
A passion for innovation and making magic a reality
A 60% hands-on coding and 40% leadership and design commitment
10+ years experience doing UI/Front-end development with a solid knowledge of JavaScript / AJAX / HTML / CSS
7+ years experience in building advanced web applications using the latest standards-based approaches (HTML5, CSS3)
Has worked on a minimum of 2 high traffic, enterprise level production sites
Demonstrable knowledge of Semantic HTML markup
5+ years experience with server side technologies such as Node, JSP, Java, and Java Servlets (or similar server generation technologies)
5+ years experience in incorporating and utilizing BDD / TDD / JavaScript unit testing frameworks (Jasmine, Mocha, etc)
7+ years experience in development using strong JavaScript design patterns and MV* frameworks such as Backbone, Ember.js, Handlebars, Underscore, and so on
Experience in implementing responsive design techniques
5+ years experience with both JavaScript and Java based build tools
Advanced knowledge of source control systems, expecially GIT
7+ years experience with continuous integration and automated testing strategies

129

National Affiliate Referral Agent Resume Examples & Samples

High School Diploma, GED or equivalent work experience
6 months work experience in a position that requires meeting sales goals
Verbal and written communication skills with ability to probe to understand problem and explain technically complex information in easy to understand terms

130

Referral Resume Examples & Samples

Manage, develop and mentor a team of technical experts responsible for the operations, performance and maintenance of API/services, releases and partner engagements
Manage development of experience based service end points for custom applications and package integrations
Provide oversight and guidance during the development of complex integration, partner requirement assessment and API portal support
Monitor and ensure that proper development, qualification and release methodologies are in place and followed
Provide oversight to ensure adequate focus on stability, scalability, performance and quality during design and development decisions
Provide a software development plan that meets the future needs of our clients and markets, based on the state of the art technologies
Evolve and enhance the existing software system applications and architecture
Develop and manage schedules/resources for on time delivery of user stories, functionality and infrastructure improvements
Assist in developing and maintaining external partnerships for site and in store solutions
Identify and remove roadblocks for your team
Provide leadership and guidance to coach, motivate, and lead team members to their optimum performance levels and career development
Bachelor’s degree in Computer Science, Engineering or other related field or equivalent work experience
Must have at least 7 years experience working through the design, development, release cycle, and delivering software products to market
Experience in managing API development including thoughtful leadership to translate business needs into API interface & functional requirements
Experience in Java programming and J2EE/JBoss application server software development (EJB, JMS, JDBC, JTA)
Working experience in Spring Framework, Web services and REST core/client
Experience with Application and Web servers – aka JBOSS / Apache (Tomcat)
Understanding of relational database concepts, dimensional database concepts and database architecture and worked knowledge on one of them (Oracle, Db2, MySQL, MSSQL)
Conversant in common Internet technologies and protocols (HTTP, SSL, OAuth, REST, JSON, XML, etc.), understanding the pros and cons of each
A record of successful delivery of software applications as an individual, team leader and/or Development manager
Able to handle conflict effectively and create camaraderie and team character
Understanding of the principles and challenges of data/code integration
Passion for managing next gen home grown api’s and continuous optimizations/enhancements to make it robust
Strong leadership skills and the ability to grow the same in your direct reports
Retail, Mobile, Mashery, Apigee experience and analytics knowledge is a plus

131

Universal Referral Sales Agent Resume Examples & Samples

Resolves customer concerns, overcoming customer objections and retaining customers
Sells services to inbound-and outbound calling customers, on a commission basis
At times, receives inbound calls from customers who are requesting a "controllable" disconnect or change to their services
Sets up new customer accounts and assesses current customer accounts to recommend suitable Cox services
Presents product information in an accurate manner while ensuring solid customer service for the customer at all times
Responds to any account related questions in which customers may have including billing, payment issues, pricing, etc
Meets and exceeds adjustable sales quotas/objectives on a consistent bi-weekly and/or monthly basis for all products, services, and key performance metrics
Meets and exceeds established key performance indicators including but not limited to order entry accuracy, ethics, productivity rates, quality standards, and retention rate across the end-to-end sales process
Consultatively sells Cox products/services to target customers
Processes leads from various referral points (e.g. Refer to Cox AZ, Internal Lead generation, Leasing Agent Program, etc.)
Properly dispositions various types of calls through a lead referral platform in accordance with performance metrics and standards
6 months experience – computer experience - PC and Widows literate with the ability to maneuver between multiple screens quickly
Knowledge of, or willingness to train on Cox order entry systems

132

Referral Resume Examples & Samples

Successfully lead a high-performing software engineering team; participate in code reviews, wireframe designs and proof of concepts
Coach and develop team members. Help set and fulfill the engineering hiring plan for the team, including sourcing, screening, and interviewing
Help set team goals and technical direction while ensuring that they align with the goals of the larger organization
Represent the team in planning, estimation and product meetings, effectively communicating the available features of the iOS platform
Help implement effective engineering processes and policies that emphasize quality and forward progress
3+ years as a technical lead/Manager with deep understanding of iOS UX and UI design paradigms, and ability to implement and design iOS apps
5+ years of broad knowledge of Objective-C, XCode, UIKit and Interface Builder

133

Referral Resume Examples & Samples

Use high quality automation test engineering best practices, test strategy and principles as defined by the Lead. Provide mentoring to team members to ensure all members use the same best practices, strategies and principles
Provide mentoring, where appropriate, to elevate the automation skills within the team
Exercise solid knowledge of Appium capabilities providing feedback to improve framework and best practices
At least 4 years of QA Engineering experience OR
At least 4 years of experience in QA and Development
At least 2 years of experience in automated testing towards mobile applications

134

Referral Resume Examples & Samples

Project Execution: Oversee medium to large program related activities and is accountable for the success, execution, and final delivery of the program and work products
Manage Project Scope: Obtain senior management approval for the program by presenting the program charter with its high-level costs and benefits for the organization in order to receive authorization to proceed to the next phases. Oversee regular project status/quality meetings and reports
Address Program Issues: Keep management and key stakeholders well informed on a timely basis on project or program progress, status, and/or concerns for each assignment. Review project metrics and facilitate project scorecard development to ensure enterprise-wide program success. Addresses program issues by identifying and selecting a course of action by taking into account the program constraints and objectives in order to enable continued program progress
Program Communication: Develop program communication plans and demonstrates effective communication to the executive management team, project team(s), and stakeholders
Cultivate Relationships: Cultivate business partner and project team relationships and help manage expectations, providing excellent customer service. Establish alliances with other departments by recognizing dependencies in order to assess potential partnership and commitment to the program
Project Leadership: Provide leadership to the project team for the Macys.com standards and processes throughout the life cycle of the project. Provide vision and strategic leadership, governance and support to the Project Management Team through competent and professional services including guidance, coaching, and counseling
Develop Cost and Budget Plans: Provide input to ensure adequate project staffing, budgeting, and resource management
PMP certified preferred
3-5 years of Program Management (very large initiatives with multiple Project Managers) OR 5-7 years of Project Management experience
Experience in software development preferred
Extensive experience managing multiple complex simultaneous projects involving cross-functional project teams within budgetary and schedule constraints
Extensive understanding of Project Management principles, methods and techniques
Requires advanced technical and business knowledge in policy development
Demonstrated ability to customize communication strategy to a given target audience
Extensive negotiation, diplomacy, and conflict resolution skills
Outstanding analytical skills with attention to detail
Outstanding documentation, organization, time management, and problem solving skills
Ability to build consensus within technology and the business community and to work through others in achieving desired results and objectives
Flexibility in response to change
A detailed understanding of the business. Retail background is a plus
Sound team building and interpersonal skills required to effectively manage a multi-skilled project throughout the deliverable process
Exceptional problem solving skills; able to anticipate technical and project barriers and adjust approach based on research and experience
General knowledge of several major and related systems and how they are integrated
Ability to concurrently manage multiple project types

135

Referral Resume Examples & Samples

6+ years of experience in full life cycle development of J2EE projects including Spring MVC, JSP and Servlets
4+ years of hands on experience on REST, SOAP services and SQL
4+ years of Application Stability & Profiling Skills (Java Core, Thread Dumps etc)
4+ years of hands on experience with any AppServer like IBM WebSphere, Weblogic
4+ years of experience with Eclipse, Ant, Maven, SVN is desired
2+ years of experience with Monitoring tools like DynaTrace, Splunk, CoRadiant, KeyNote is a strong plus
ECommerce / Online Shopping technology is a must
Retail domain experience is a strong plus

136

Referral Resume Examples & Samples

Responsible for the management and administration of the test data procurement, tools from multiple external/internal Systems
Collaborate with end users throughout the organization to gather requirements and provide automation solutions
Coordinate with all the integration points for service level configuration
Work with subject matter experts to help identify and solve service level issues
Simplify test data creation
Ensure that all mainframe testing conditions are met
Monitor all SQL based interfaces between all 3rd party databases (All out-of-the box and in-house developed databases)
Perform basic troubleshooting and support tasks for all external systems and third parties
Detect and address issues arising from system event and error logs
Perform SQL updates and prepare data for uploading into various systems as required
B.S. in Computer Science or equivalent 8+ years of related or similar experience
5+ years Strong SQL, Data Modeling and DB skills (Oracle)
3+ years of web services automation experience with Soap UI Pro, Parasoft/SOA Test or equivalent
3+ years of coding experience with one or more of the following languages Java/C# or equivalent
3+ years of experience using Agile software development life cycle
Experience working with JSON, XML, SOAP APIs
Experience with ETL processes is desired
Extensive experience with SQL 2012
Proficient in writing SQL queries, stored procedures, triggers, and functions
Patience and perseverance in following what you know to be right in regards to process improvements
Experience working and building strong relationships with multi-location and matrixed teams and work environment
Ability to lead without direct authority

137

Referral Director Resume Examples & Samples

Meet the primary referring veterinarians and understand the relationship with the hospital
Identify the DVMs that refer business, but should be referring more business. Develop and implement a plan to improve referrals with each practice identified
Identify the DVMs that do not refer business but should be (based on geography). Develop and implement a plan to improve referrals with each practice identified
Coordinate visits to local referring DVMs with the Specialists (lunches, meetings)
Work closely with the Regional Operations Directors, Hospital Administrators, and Hospital Referral Coordinators to maintain a consistent message, plan strategy, and resolve issues
Organize Continuing Education events with Hospital Referral Coordinators for each hospital with referring DVMs and sponsors
Work with Hospital Referral Coordinators to develop direct mail, fax blast and other communication strategies to keep the referring DVMs aware of the hospital and new services offered
3+ years in animal health sales or sales account management
Strong interpersonal skills and positive approach to people / problem solving
Self-starter and team player
Ability to spend 50%+ of time in the ‘field’ – meeting with DVMs in the surrounding areas

138

Default Referral Supervisor Resume Examples & Samples

Prepare, develop and review quality control reports to determine which bankruptcies by chapter are not meeting Freedom Mortgage and GSE timelines
Monitor and manage foreclosure and bankruptcy referral timelines to ensure investor or insurer deadlines are met
Create resolutions which will enable Freedom Mortgage to meet investor or insurer timelines
Acts as liaison with corporate attorney and local counsel on contested or problem files, lawsuits and probate cases
Handles escalated calls, provides knowledge and expertise for litigious correspondence by providing complex problem resolution to questions
Ensure initial and ongoing training is provided to new hires, to include updated foreclosure laws, CFPB or GSE changes to guidelines or policy
Ensure Bankruptcy and Default Referral procedures conducted are in compliance with Freedom Mortgage and GSE requirements as well as CFPB, state and federal guidelines
Responsible for adherence based on FDIC, OCC, CFPB, and Bankruptcy Court expectations and establish effective oversight, controls and reporting
Review and execute foreclosure referral documents including affidavits and Assignments of Mortgage
Oversees the day-to-day default referral activity for pre and post charge off suppliers ensuring processes are fully compliant with state laws, investor and insurer guidelines, and CFPB requirements
Review of various current reports and assistance with identification of new reports, including ensuring department SLAs are met
Develop time management procedures to ensure proper customer / employee follow-up
Establish and foster a work culture at all levels within the operation which is positive, collaborative, respectful, optimistic, and capable of driving long term operational sustainability
Serve as a mentor and leader in the development of employee to ensure succession plan and talent retention
Serve as a Subject Matter Expert (SME) for any system roll outs and/or policy procedure changes
Assist in identification of business drivers and trends as well as development and execution of strategic plans to address trends
Monitor performance and productivity metrics and continuously improve processes
Utilize continuous process improvement techniques to properly analyze and interpret information to solve problems while ensuring compliance with company policies and procedures, CFPB, Investor, and Insurer and all state and federal regulations
Execute management responsibilities, including hiring and training employees, directing work, monitoring and completing performance evaluations, Employee recognition and discipline, addressing complaints, and resolving problems
Attend industry conferences to gain best-demonstrated practices and share, scope and execute on identified initiatives
Consistently ensures communication to staff of updates and changes to investor/insurer default management guidelines, in addition to ensuring timely and accurate Electronic Default Reporting (EDR) reporting to investors
Performs a variety of tasks and wide degree of creativity with latitude is expected and coordinates all internal/external audit responses
Ability to read and comprehend instructions, correspondence, memos, and work place policies
Ability to analyze, interpret general business periodicals, professional journals, procedures and governmental regulations
Ability to write professional correspondences
Ability to write routine business reports
Ability to speak effectively with other employees and/or customers
Ability to present formal information in one-on-one and small group situations to customers and employees
Ability to present information and respond to questions from groups of administrators, managers, employees, customers and/or the general public
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations
Ability to carry out detailed written and/or verbal instructions
Ability to solve problems involving concrete variables in standardized situations

139

Referral Hiring Resume Examples & Samples

College degree or equivalent work experience. Possess 3-5 years experience in like position
Previous experience in IR Global Field Services or Marriott Systems Support desirable
System-related professional certifications desired

140

Referral Hiring Resume Examples & Samples

Demonstrates knowledge of job-relevant issues, products, systems, and processes
Uses existing computer programs effectively to post invoices, update items and costs
Attends and participates in all pertinent meetings
Takes proactive approaches when dealing with customers and guest concerns
Supports annual quality audits
Makes calls if necessary

141

Referral Resume Examples & Samples

Own the core development team and deliverables
Own development team’s tools, processes, and quality / performance of the work produced by the team
Work in a full Lean/Agile collaborative environment - including meetings, iterative development, estimations and design sessions
Collaborate with Business Analysts and PMs to estimate and plan work, provide status updates to stakeholders and executives
Work with senior developers, software architects and quality assurance engineers to resolve development roadblocks
Own the relationships with key supporting teams
Report critical issues to management effectively, timely, and with clarity
Up to 5% travel – Offices Onshore and Offshore, Conferences – up to 4x a year

142

Referral Resume Examples & Samples

Manage and Lead Offshore teams responsible for website support and application development
Be the Subject Matter Expert within the team and provide technical mentoring to the team
Provide on-call support on a rotation basis

143

Owner Referral Lead Generator Resume Examples & Samples

Generate owner referral names from the customer in order to support outbound owner referral package sales
Have a working knowledge of the owner referral program that can be provided to owners
Have a complete understanding of the events and attractions that exist in specific destinations
Provide guests’ service to owners
Present owners with information that will enhance their vacation ownership membership
Meet and exceed owner's expectations by providing first class service
Excellent interpersonal and guest relations skills
Education: High School Diploma/GED
One year telemarketing in timeshare experience

144

Referral Resume Examples & Samples

Responsible for developing A/B test solution requirements, overseeing the implementation process, and advocating concepts with internal business groups
Handle prototyping, support implementation, requirements, development and release process for A/B Test and Personalization campaigns and maintain Product Roadmap
Manage work for onshore and offshore development teams, drive code reviews and maintain quality of platform
Manage and expand use of the mobile app A/B Test platform
Effectively partner cross functionally to problem-solve and deliver solutions to testing questions
Ensures accuracy of data capture across multiple Testing tools
Provide A/B Testing subject-matter expertise to project team members
Help drive expansion of existing optimization program with new and innovative process
BA/BS Degree or equivalent work experience
3 years+ strong, hands on experience with Javascript, HTML, AJAX and CSS
Has project experience utilizing frameworks such as NodeJS and AngularJS, BackboneJS or ReactJS
Experience working with A/B and Multivariate Testing platforms
Experience with 3rd party libraries for DOM Manipulation
Experience with optimizing high trafficked web pages for Performance
Understands responsive design approaches
Knowledge of Web Analytics report suites such as Adobe SiteCatalyst, Google Analytics, WebTrends and IBM Digital Analytics
Experience working with a Testing tool such as Test & Target, Monetate, SiteSpect a plus
Basic understanding of mobile app design/architecture and key messaging components (push, in-app messages, ibeacon, etc) a plus
3+ years of experience in one or more of the following areas: product/program management, UI Architect, Engineer, and other relevant technology roles
Demonstrates up-to-date expertise in Web Analytics and applies this to the development, execution, and improvement of action plans
Proven track records of delivering solutions across multiple vendor platforms
Technical proclivity to learn new systems / technology for future incorporation or integration to the marketing and analytics solution sets
Excellent communication and interpersonal skills, and ability to collaborate with business and technical stakeholders to assure common understanding and timely problem-solving
Finely tuned attention to detail and well organized
Ability to navigate and drive clarity in areas of uncertainty and ambiguity

145

Referral Resume Examples & Samples

Analyze business results across all marketing tactics – Email Marketing, Paid Search, Natural Search, Affiliate Marketing, Display Marketing, Social, SMS and Push Messaging, etc
Provide strategic recommendations, insights, and guidance to Retention Marketing team for Email, SMS, Push, A/B testing, and on site targeting programs
Analyze and report on performance of promotional events based on marketing tactics, event offer, customer behavior, competitive landscape, etc
Determine strategy for free shipping thresholds by event in partnership with finance team
Apply a customer centric lens to marketing analysis to guide decisions for marketing strategy
Identify business trends and shifts, and recommend data-driven responses and recommendations to the Marketing organization
Consistently apply a Macy’s Inc. omni-channel lens to analysis and insights
Standardize and broaden marketing metric reporting and tracking
Conduct research on and provide insight into industry / competitive marketing trends
Stay informed about, communicate, and apply new or current trends and best practices in digital marketing and analytics
BA/BS Degree in a quantitative field (Mathematics, Statistics, Business, Economics or other quantitative field preferred)
4+ years’ experience overseeing coordinated delivery of Analytics with a focus on digital marketing. Experience in retail is a plus
Proficiency with SQL and its variations among popular databases
Strong experience working with large data sets and web analytical tools (Hadoop, Tableau, SAS, IBM Analytics, etc)
Demonstrated success in leading and developing high performance teams
Proven ability to leverage data and deliver actionable insights, guide strategic decisions and directly drive business results
Highly-developed communications skills (written/verbal) and interpersonal savvy
Ability to build relationships and effectively manage internal customers
Proven leadership skills with ability to motivate, influence, collaborate and work in partnership within team as well as across the organization
Understanding of the objectives and success metrics across the Macy’s organization, and ability to apply that knowledge to analysis and recommendations (to frame application)
Self-driven innovative strategic thinker who is resourceful and has the ability to look beyond existing business and technology limitations. Ability to persuade, influence, and execute innovative methods and processes

146

Referral Spec-isanti & Cambridge Resume Examples & Samples

Manages requests for incoming and outgoing referrals and prior authorizations
Provide information, troubleshoot, and coordinate efforts regarding third party payors
Reviews and conducts prior authorizations for IP hospital, Mental Health, surgeries and sleep studies
Coordinates necessary services needed i.e. transportation, medical records, radiology reports, and other pertinent information to the appropriate place of service
Processes referrals ordered by Providers in Excellian
Insurance is verified and appointments are coordinated for patients
Processes RAIs, work comp, and radiology requests
Act as a resource and a liaison to health care plan participants and providers for problem solving, trouble shooting and general information

147

Emerging Technologist Development Program Employee Referral Resume Examples & Samples

[Include required degree/school education] or equivalent
[Include required skills]
[Include years work experience required]
[Include specific work arrangements required]
Eagerness to contribute in a team-oriented environment
Ability to work creatively and analytically in a problem-solving environment
Good communication (written and oral) and interpersonal skills

148

Specialist, Referral Resume Examples & Samples

Verifies member eligibility and basic benefit coverage levels including obtaining information on coordination of benefits and third party liability as appropriate
Maintains a current working knowledge of all Health Plan carrier requirements for referral request authorizations and approval path requirements. (Pre-Determinations and Peer to Peers)
Utilizes computer resources to determine provider networks
Per referral guidelines evaluates each referral request to ensure the referral request including codes, place of service, service type, provider and all required medical information is available for submission to insurance carriers
Investigates and obtains from providers, missing medical information required for referral submission
Applies knowledge and application of ICD-9 and CPT coding, as well as medical terminology for appropriate communication with physicians and providers
Functions as a resource to physician/provider offices regarding steerage, referral process questions and education on Health Plan authorization submission requirements
Resources Team Lead or Supervisor/Manager for review of complex referral requests and issues
Works with Physician offices to provide ongoing education regarding referral process and requirements
Teamwork orientation
Organized and able to manage competing priorities
Service Orientation: Capable of providing excellent service to customers, displays a friendly and approachable demeanor, works to resolve customer complaints, and understands customer service principles
Verbal Communication: Talking to others to convey information effectively
Written Communication: Able to write clearly and legibly
Organization Savvy: Has a good understanding of the industry and trends. Understands stakeholders as demonstrated through development of interdepartmental relationships and external relationships
Personal job confidence: Performs Characteristic Duties and Responsibilities of the position efficiently and effectively within the parameters of the organization policies, procedures and eternal governing agencies
Experience in a fast pace, telephonic, production oriented and metric driven work environment
Experience with phone queues and work queues

149

Referral Resume Examples & Samples

Serve as a leading voice of the customer and act as a customer experience advocate in considering product decisions that will impact the customer across all selling channels and touch points
Guide product managers to ensure the product specifications are well understood by engineering in both an agile and waterfall development methodology
Support team members as they provide product requirements clarification and reply to implementation considerations raised by the development team
Lead Product Management efforts in developing and implementing scalable processes and/or tools to enable functional productivity to advance a better customer experiences
5 -7 years of experience in one or more of the following areas: product marketing, product/program management, business development, management consulting desired, but not required
Experience with data governance and standards
Ability to synthesize insights from data and metrics
Comfortable with ambiguity and able to define clear and achievable product roadmap
Ability to define logical approach to meet revenue targets
E-commerce / Mobile experience and history creating efficient and effective tools to enhance path-to-product
Experience with on-site search and navigation

150

Referral Resume Examples & Samples

Work with the cross-functional teams to resolve preview issues and help gather additional information as needed
Communicate updates to business and technology stakeholders as necessary
Use analytics tools to gather information to help prioritize issues and defects. Compile the information and present to management
Partner with analytics team to ensure that Operational Production’s tracking requirements are met
Identify areas of opportunities within the current processes and partner with management to streamline the workflow
Support team in processing run-in requests by gathering necessary information to execute run-in changes and resolve blockers
Schedule and facilitate meetings. Provide meeting minutes and follow up as needed
Maintain and update documentation on internal and cross-functional processes
Superior oral / written communication, analytical, and interpersonal skills

151

Referral Resume Examples & Samples

Utilize analytics tools to answer business questions and report findings to key decision makers
Produce ad hoc analysis requested by internal customer teams
Develop and publish reports and dashboards for internal customers
Support Product Management and Marketing teams in identifying opportunities for improved site functionality and site monetization
Partner with Marketing and Customer Insights to provide a customer lens to web and mobile app project analysis and insights
Provide insights and recommendations for improving online marketing campaigns through analysis of marketing channel performance, specifically for mobile web and mobile app platforms
Provide project hind-sighting, partner with Product Management and Finance to provide metrics input and assist with quantifying sales drivers from technology enhancements
Synthesize impact of functionality enhancements to site metrics such as traffic and conversion, partner with Experimentation analytics to stay current on A/B testing projects
Work with Marketing Systems to identify reporting requirements for new site functionality and help create specifications for technology teams to implement correct analytics code
Fully understand and apply capabilities of digital analytics tool to meet business objectives
Help manage and document web analytics projects
Support and train internal users on digital analytics tool
Stay current on trends and best practices in digital analytics and e-commerce
BA/BS from a top 4-year program
Degree in Mathematics, Statistics, Business, Economics or other quantitative field preferred
1+ years of experience with reporting and data analysis
Familiarity with one or more of the following: SQL, SAS, IBM Analytics, Adobe Analytics, Tableau
Experience using data to develop business insights and recommendations
Have strong verbal and written communication skills and be comfortable presenting in front of a group
Confidently handle multiple projects simultaneously and under tight deadlines
Be a highly motivated self-starter. Candidate must be comfortable working independently to achieve a successful result with minimal guidance
Possess excellent interpersonal skills and ability to work collaboratively with internal customers across the organization
Have experience in e-commerce within mobile web, mobile app, and/or website platforms
Be proficient in Microsoft Word, Excel and PowerPoint
Strong hands on experience extracting data from multiple sources through SQL
Have inclination and ability to solve complex problems

152

Referral Manager Resume Examples & Samples

Collaborate with Hospital Manager, Medical Director, and Regional Team on referral base status and strategy in order to build preference and increase referral revenue
Prioritize, schedule, and track rDVM interactions and account for progress with data analysis
Submit reports on outreach activities to Hospital Manager, Medical Director, and Regional Management Team monthly
Schedule and manage hospital hosting and hospital participating events. These include: Continuing Education (CE), Open House, Meet & Greet, Community Events, rDVM and Non-Profit events, Lunch & Learns
Represent the VCA Brand professionally and knowledgeably
Represent VCA Cheshire at all appropriate VCA and non-VCA events, VMA events, and regional meetings: interface with rDVM doctors and management
Spend a minimum of 3 days weekly actively visiting or performing outreach to the referral community within CT territory while collaborating with other VCA Specialty Hospitals
Fulfill rDVM marketing needs to streamline referral. Prioritize, develop and deliver timely marketing materials and digital communications for VCA Cheshire to referral community
Maintain VCA Cheshire’s website and social pages with timely and updated information
BS degree in Marketing/Business Management or Equivalent Experience
Proven self starter with excellent time-management skills and a solutions-oriented work ethic
Ability to communicate clearly and effectively one-on-one and in groups
Excellent computer skills including MS Office Suite, Web Content and Social Media
Outgoing, engaging, and team-oriented attitude with problem-solving skills
Background in Veterinary Medicine Preferred
Good driving record and valid driver’s license

153

Referral Resume Examples & Samples

JEE/Java code
Hands-on system design and development
Experience with object oriented principals and represent with diagrams

154

Referral Resume Examples & Samples

Provide Agile Leadership coaching and training to Project Managers, Product Managers, Development Managers, and executives
Collaborate directly with software and delivery teams to coach and guide them on the mechanics of Lean and Agile methods to achieve optimal team effectiveness and autonomy
Able to help teams operate in a fast paced and exciting environment where shipping quality product in an iterative and continuous fashion is foundational
Comfortable working with teams in distributed locations
Deliver hands-on coaching of individual teams in all aspects of Agile - daily meetings, planning, self-organization, collaboration, iterative development, managing flow, limiting wip, etc
Expose our technology teams to the latest innovative thinking and ideas from the Agile community to increase agility, leveraging lean, scrum, kanban, and other agile thinking
Be the go-to for domain expertise around the right metrics, tools and artifacts to measure, operate and improve the effectiveness of our agile teams
Clearly define enterprise-wide guidelines (e.g, Definition of Done, Planning Cadence…)
Ensure strong organizational information flow (scaling the coach)
Create, launch, and facilitate Agile collaborative groups, Communities of Practice, and Agile Working Groups
Continuously develop potential and existing coaches impacting all levels of the organization
Embrace servant leadership and display the behaviors that come with the key mindset shifts associated with Agile methods
Coach teams and management towards improving Agile process and metrics, evaluate and mentor existing teams, and deliver training classes for product managers, developers, and testers
Create, build, and deliver customized Agile training
BA/BS in Computer Science or equivalent degree and/or work experience
8+ years of experience in Agile technology organizations
3+ years of large-scale Agile coaching experience with methods such as XP, Scrum, Lean, or Kanban
Deep knowledge of Agile principles and practices and the ability to transfer that understanding at all levels of the organization
Consulting and facilitation skills in leading technical teams in the adoption and improvement of Agile methodologies
Experience working with and coordinating across multiple local and off-shore teams
Certified ScrumMaster and Product Owner or equivalent
Application of Agile principles in one or more of these development disciplines: design, development, testing, and management; can relate principles, practices into performing these disciplines in an Agile environment
Excellent presentation and training skills
Ability to lead by example and challenge command and control behaviors
Ability to work a flexible schedule based on company needs

155

Referral Resume Examples & Samples

5-10 years product management experience
Retail experience highly desirable; Experience with Beauty industry a plus
Experience with the Agile & Lean development processes preferred
E-commerce / Mobile experience and history creating efficient and effective tools to support product discovery and selection

156

Referral Resume Examples & Samples

Coordinate project deliverables from various business partners including development, product management, QA, Site Merchandising, Marketing, etc
Be first point of contact for cross-functional business teams when functionality and tool issues occur. Work with appropriate teams to facilitate resolution and communicate updates to business teams
Superior oral and written communication, analytical and interpersonal skills

157

Referral Resume Examples & Samples

Help teams understand customer needs, pain points, attitudes, and behaviors through thoughtful and actionable research that can informing both tactical and strategic efforts
Conduct quick user studies but also go beyond to undertake generative research that draws out implicit knowledge and connects the dots
Be an effective presenter, communicator, and influencer who can bring the voice of the customer to life
Quickly synthesize qualitative and quantitative data to develop a better understanding of our customers, give insight into business/user value, and identify potential customer and business risks
Invent new and adapt existing research practices to deliver the insights and knowledge that help teams stay on track and customer focused
Effectively collaborate and partner closely with teams and stakeholders across Macy’s and Bloomingdales
Champion user research throughout the company and contribute to making it an essential process for improvement and innovation
Serve as a subject matter expert on our customers’ behaviors, needs, and values
Master’s or PhD degree in Social Psychology, Cognitive Psychology, Anthropology, Human-Computer Interaction, or related discipline
5+ years of experience designing and executing UX research projects that generate actionable recommendations and insights
Sound mastery of qualitative and quantitative methods with the ability to quickly scope a project and determine the right method to get the insights and data teams need
Experience with data analysis through triangulation of a variety of qualitative and quantitative sources
Experience with lab observation/logging tools such as Morae
Experience with online remote research tools, such as usertesting.com
Experience with customer-facing websites and mobile applications. Online retail research experience a plus
Excellent communication and story-telling skills; with fluency in inspiring teams to improve the customer experience
Strong, analytical problem solving, decision-making, and leadership skills
Ability to manage and prioritize multiple projects, adapt to changing priorities, and work in a fast-paced environment. Lean/agile process experience a plus

158

Referral Resume Examples & Samples

Understand and be able to describe all offerings on the Standard and well as Specials menu
Understand typical “Coursing” as well as the it’s link to Upselling
Enter orders into our Micros POS system
Be adept at “self-banking”
Work with the bus and host teams to assist in bussing, clearing and resetting tables
Experience working in a restaurant as a server preferred
Enjoy meeting and interacting with customers
Demonstrate an energetic and positive attitude
Ability to work a flexible retail schedule, including weekends, extended hours and key event days

159

Referral Resume Examples & Samples

Strategic thought leadership
BA/BS required; minimum 8 years design experience
Has a proven successful track record; recognized as an expert across the division, who has excellent judgment and whose projects and team have contributed significantly to the success of the division
Marketplace experience: experience in an online retail environment (direct to consumer) preferably apparel, home, or other customer focused technology products
Sound business judgment: the ability to identify the business objectives, develop and implement a business strategy on projects; capable of making reliable business decisions during execution
Strong verbal and written communicator with all levels of business leaders
Ability to influence key business stakeholders in the organization
Expert time management and prioritization skills
Ability to manage multiple projects simultaneously, at various stages of their development
Ability to effectively delegate responsibilities and tasks to staff designers
Exceptional negotiation skills across a variety of audiences; can successfully advocate both business-facing and IT technology solutions among peers and to executive leadership
Ability to inspire, develop, and coach team members

160

Supervisor Referral & Authorization Resume Examples & Samples

Registered Nurse with current in-state RN license
3-5 years varied clinical experience
Effective relationship management
Interqual knowledge
Proficiency with Microsoft Office software
Use of health and business data and informatics
Good communication skills, verbal and written
Three or more years of utilization or case management experience
UM or Case Management Certification
Bachelor’s Degree in nursing
Two years of management experience
Previous TRICARE experience

161

Referral Resume Examples & Samples

Cloud / Container Engineering
Implement automation following architectural guidelines and release and change processes
Mentor junior engineer and work well with distributed teams across various time zones
Up to 5% travel – Training, Conferences – up to 4x a year
BA/BS Degree + 6 years experience or MA/MS Degree + 5 years experience
5+ years in Delivery Automation / DevOps functions, including strong hands on experience in
Scripting (Ruby preferred, Python and Groovy acceptable)
Enterprise CMS (Zookeeper or equivalent)
Able to analyze numbers and draw conclusions

162

Housing Referral Assistant Resume Examples & Samples

Contacts individuals or organizations such as landlords and real estate agents by phone and correspondence to obtain listings of rental or for-sale properties and possible future prospects of housing. Maintains liaison with these individuals to keep lists updated
Briefs all incoming and outgoing customers on housing policies and process
Counsels applicants with regards to availability of housing that will meet the applicant’s needs, including special circumstances, such as, medical or financial hardships and mediating landlord/tenant disputes
Provides information regarding community services, i.e. schools churches, transportation, hospitals, hotel, and job information centers
Furnishes information to those interested in home purchase, including locations, owners, agents, price ranges, loans and other related information
Maintains daily records of office activities, including number of applicants, number placed, and agents solicited or listed
Schedules appointments for housing inspections
Conducts housing inspections to ensure policy standards are met, including compliance with nondiscrimination policies
Prepares and processes civilian rental leases; may assist with set up of electronic fund transfers
Receives, classifies, reconciles, interprets, consolidates, and/or summarizes documents and information utilizing standard office equipment
Maintains files and records of documents processed
Prepares and compiles reports within prescribed guidelines gathering data from a variety of sources. Interfaces with customers, suppliers, or Company employees outside the immediate work area on a regular basis to give or exchange information

163

Central Referral Intake Coord Resume Examples & Samples

Exceed customer expectations by providing high quality, high touch customer service to our patients and customers
Handle a high volume of incoming calls, while providing exceptional customer service and complete
Schedule patients according to the market scheduling parameters and provide the requisite communication to the clinic in the designated fashion
Effectively communicate any scheduling issues with the appropriate clinic, ensuring that the company’s scheduling guidelines are followed
Communicate the status of referrals with the referring physician if required in the market
Scan and accept documents to EMR as required in the market
Accurately enter and submit insurance verification request through appropriate application
Accurately enter referral information, gathered from patient or referral, into the appropriate applications
Document the required elements and outcome of each call to support call tracking, monitoring and reporting
Accurately submit any necessary “Add Forms” for new doctors and insurance companies not currently listed in computer application
Communicate any patient issues resulting in dissatisfied customers to management as soon as possible
Work all related queues to ensure timely response to referrals, requests, and resolution of errors as appropriate for the position
Maintain friendly, cordial relations with all clients and employees
Maintain friendly, cordial relations with all clients and employees; maintain a positive work atmosphere by acting and communicating in a manner that results in a positive work relationship with customers, co-workers and managers
Adhere to the Core Values of the Company
Perform other duties as assigned by management
Bi-lingual skills will be preferred where client basis requires additional language needs
Ability to type 40 words per minute
Microsoft Office
The ability to organize and manage multiple priorities
Strong customer orientation

164

Referral Resume Examples & Samples

Provide broad technical leadership and develop the team’s data science culture as well as cutting edge analytic capabilities
Guide marketing strategies and tactics through the sophisticated analysis of consumer behaviors, loyalty programs, marketing insights, and omnichannel activity
Serve as a passionate analytics team advocate and marketing partner to help advance solutions that drive traffic, loyalty, conversion, and retention
Identify and champion new analytic opportunities and approaches to support sustainable market growth and sales
Foster and evangelize a focused and pragmatic approach to using advanced analytics and new technologies to drive productivity, sales and a superior customer experience
Guide, grow, coach, and support team. Establish clear objectives to achieve success across each team member. Recognize, encourage, and develop talent
Collaborate with other data science leaders across the organization to share and bring best practices and benefits to Macy’s
Assess appropriate vendor relationships related to analytical tools, technology, and data acquisition; support ‘proof-of-concepts’ that drive business success and sustained analytic growth
Support the development of appropriate roadmaps, strategies, and budgetary plans which advocate a progressive vision for advanced analytics solutions, data and processes
Foster strong peer and Senior/Executive-level communication
Graduate degree in Computer Science, Applied Statistics, Operations Research or other Quantitative field required
Minimum 2 years of people management experience in an advanced analytics leadership role with a focus on leveraging data, advanced analytic methodologies, and appropriate statistical tools to deliver actionable insights and drive business results
Marketing analytic experience within a omnichannel retail environment preferred
Ability to present complex concepts and share insights across diverse audiences and disparate business functions
Solid knowledge of advanced analytic and statistical methodologies, preferably in a marketing environment
Intermediate to advanced experience using common analytic tools (SAS, SPSS, R, Python, SQL, etc.)
Practical experience applying advanced analytics to large data sets; experience working within a ‘Big Data’ environment preferred
Proven leadership skills with a track record of successful cross-organization collaboration
Ability to persuade, influence, and execute innovative methods and processes within a dynamic organization

165

Referral Resourcer Resume Examples & Samples

This role is responsible for ensuring all our employee referrals are effectively actioned and the referring employee receives an answer to his referral to encourage future collaboration
Receives a list with all referrals going into the system on a weekly basis
Sends an appropriate resolution to every referral and puts the candidate in contact with the relevant recruiter, whenever applicable
Sends an email to all employees referring a candidate
Fully understands EMEA recruitment processes, coverage by being an integrated part of the recruitment team
Has an overview of all EMEA Oracle vacancies at all times
Works in line with Oracle EMEAs processes and procedures
Completes ad hoc projects as requested

166

Coord Referral Resume Examples & Samples

Track incoming physician referrals by urgency and work them accordingly in compliance with established timelines
Work batch files, scan, print, and schedule medical and diagnostic services appointments when requested by patients and doctors’ offices
Make outbound calls to patients to schedule medical and diagnostic appointments with requested physicians
May occasionally work days on the phones to assist the PSR’s
Work daily physician reports for pending appointments as well as following up with patients that have been added to the Referral Wait List
Scan all pertinent patient/demographic records into the patient’s chart
Communicate status of appointment to the referring physician
Monitor upcoming schedules for schedule optimization and make adjustments when necessary
Assist Patient Services Representatives with all related duties; act as backups during high volume phone call days
Attend meeting as required
For bilingual speaking employees, act as a translator to assist patients and others that may have a need

167

Specialist Housing Referral Ankara Site Resume Examples & Samples

Brief all in-processing military on Housing, TLA entitlements and Military Special Clause
Prepare documentation for special entitlements Temporary Lodging Allowance, (TLA) Overseas Housing Allowance (OHA), and Security Moving in Housing Allowance (MIHA)
Negotiate with owners to continue listing apartments/houses for rent
Transport and show customers all available apartments/houses listed, prepare rental agreement contract and provide translation and/or interpreter between military member and owner/landlord
Assist military member in resolving housing problems and disputes with landlords
Assist in resolving utility problems with utility companies
Brief all out-processing military and issue out-process package to notify landlord
Turkish Citizen
University Degree. (Must possess diploma)
Skills in using computer hardware and software including: Microsoft Outlook/Word/Excel/Project/ PowerPoint/etc,
Fluent in Reading, Writing, Speaking and Comprehending English (Level 3)
Must be able to read, write and speak English and Turkish fluently
Have a minimum “B” class driver’s license
All male candidates must have completed military service
Willing to work overtime, holidays, and weekends, occasionally
Must have minimum three years’ experience as a Spec.Housing Referral
Must be capable of using computer and have knowledge of: Microsoft Outlook/Word/Excel/Project/ PowerPoint/etc
Must have excellent customer communication and relation abilities
Must have excellent customer relations and rapport ability, and be able to learn on the job
Capable of performing general office duties

168

Referral Resume Examples & Samples

Responsible and accountable for one or more of the major components of the test automation framework. This will include the design, development, delivery, maintenance and evolution of these components. Examples might include mocking of web services, a selenium grid, a metrics dashboard, development of a standardized development environment, and development of non-functional test capabilities such as performance and security within our Continuous Integration (CI) pipeline
Work with the Test Automation Framework Technical Lead on the development of a long term roadmap and strategy
Provide technical leadership and guidance to junior engineers on the team who might be assigned to the same framework tasks
Work with the CI team to integrate the automation framework and automated testing into our daily development processes
Close collaboration with the development and quality engineering teams, providing assistance as needed in the development of automated tests
Participate in the full SDLC (Agile), including meetings, iterative development, estimations and design sessions
Bachelor’s Degree in Computer Science/Engineering or equivalent work experience
5+ years of test automation experience
5+ years of working with object oriented programing languages
Ability to write and interpret Regular Expressions
2+ years DB Experience - SQL, schema design, etc. is desirable
Work experience using an industry standard source control management systems (SCM) such as GIT or SVN
Successful history of projects delivered
Ability and desire to thrive in a proactive, customer focused environment

169

Referral Resume Examples & Samples

Work with other senior developers to review stories and specifications and ensure that teams are meeting the objectives of the business while maintaining technical and architectural standards
Collaborate with Architects and other Developers in designing and implementing integrated, enterprise solutions
7+ years experience doing UI/Front-end development with a solid knowledge of JavaScript / AJAX / HTML / CSS
5+ years experience in building web applications using the latest standards-based approaches (HTML5,CSS3)
2+ years with server side technologies like Node.js, JSP, Java, and Java Servlets (or similar server generation technologies)
Has worked on a minimum of two, high traffic, large scale JavaScript application production sites
Strong knowledge of JavaScript design patterns and supporting frameworks such as Backbone, Ember.js, Handlebars, Underscore, and so on
Experience with both Javascript-based build tools such as Grunt, and Java-based build tools such as Ant or Maven
A strong understanding of Git
Experience with Continuous Integration and automated testing strategies
Must be a self-starter and have the ability to learn things on their own

170

Referral Resume Examples & Samples

Determine prioritization of centralized experimentation roadmap adherent to established impact opportunity assessment business and execution criteria Experiments include, but not limited to: marketing communication, site customer experience, site enhancements, mobile/device experience, etc.)
BA/BS college degree is required; concentration in Marketing and/or quantitative focus a plus
7+ years of experience in online email/CRM marketing
3 years of direct supervisory experience
Extensive knowledge of e-commerce, online marketing, mobile, and direct marketing methods
Self-starter with strong communication, presentation, organization and prioritization skills
Proven analytical abilities and technical aptitude
Ability to work efficiently and lead others to meet deadlines in a cross-functional, team-based environment

171

Referral Resume Examples & Samples

Design, develop, and test (including automated, continuous integration) key products/components of our application platforms
Build data management applications/systems for BI (real time and batch) that are simple but robust, efficient and scalable
Be independent in feature/component design and conduct effective peer code reviews where needed
Be an active participant in the architecture and design discussions
Learn new technical skills and build relevant expertise through continuous learning
Consistently demonstrates regular, dependable attendance and punctuality
BS in Computer Science, Engineering, Mathematics or related field
5+ years of Software development industry experience
5+ years of strong Java, design patterns and OOD/OOP skills
Scala and functional programming experience is desirable
Experience with programming languages like Python, Perl is a plus
2+ years of SQL or similar query language experience
Experience with Big Data technologies including
Hadoop, Hbase
Kafka
Spark
Strong collaboration, communication and teamwork skills are necessary
Positive work attitude, self-motivation, quick learner, and a team player

172

Psych ER Clinician Eval & Referral Per Diem Resume Examples & Samples

Experience working in the State of Massachusetts as an Emergency Room Crisis clinician in Behavioral Health preferred
Minimum licensure LMHC, LICSW or licensure eligible (LCSW)
Must have an unrestricted license in the candidate’s discipline to practice in the State of Massachusetts
Must have knowledge of the hospital system in Massachusetts
Must be familiar with ICD 10 mental health diagnoses
Must be adept in assessing level of care for the patient

173

Watertown Software Developer Referral Resume Examples & Samples

Builds strong relationships with cross-functional team members
2-4 years of experience in an engineering role
Familiarity of working in an Agile environment preferred
Bachelor’s Degree or equivalent
Knowledge of at least one modern programming languages such as: C#, C++, Perl, Java, Python, and javascript/jQuery
Familiarity with Unix/Linux, Big Data, SQL, NOSQL, and various other technologies
Exposure to object oriented programing, relational database technologies, distributed computing tech (Hadoop, spark), RESTful API, WebUI (HTML 5) and Modern JS frameworks
Ability to learn and adapt in a fast paced environment, while producing quality code
Ability to write code that is technically sound, performant, scalable, and readable
Ability and willingness to demonstrate ownership of an area of athena’s technology

174

Austin Software Referral Resume Examples & Samples

Work collaboratively across the Technology and Product organizations to ensure alignment towards business goals
Software engineering skills and computer science experience
Understanding of iOS and Android environments
Ability to work collaboratively on a cross-functional team with a wide range of experience levels
Ability to collaborate with business owners to understand and refine business requirements

175

Referral Resume Examples & Samples

Provide subject matter expertise on CRM and campaign management systems in creation, execution, and support of retention marketing campaigns through digital (via - EMAIL, SMS, PUSH) and offline (via Direct Mail) channels
Lead and develop a team of solution managers, system analysts, business analysts, and report developers
Develop best practices in establishing campaign management and optimization process
Work with CRM, Advanced Analytics, and Technology teams to develop CRM roadmap and track deliverables
Work closely with technology teams to ensure system functionality and support
Consistently demonstrates regular, dependable attendance & punctuality
BA/BS in Computer Science
5-7 years’ experience working with marketing CRM systems
2-4 years of direct supervisory experience
Ability to read, write and interpret business and technical documents
Ability to communicate effectively with senior management, peers, and direct reports
Ability to suggest solution options and recommendations
Participate in decision-making process in support of CRM function
Convey business and technology needs to systems teams and build consensus on final solution
Must be able to work independently with minimal supervision and be a self-starter

176

Referral Resume Examples & Samples

Design, develop and maintain search features in Macy's search system
Create performant and efficient search services which can help customers discover what they need
Work with Product managers, Architects and lead to understand explicit and implicit requirements
Design and build out algorithms to improve search relevancy and accuracy
Improve scalability and performance
Write unit test cases and integration test cases
Bachelor’s or Master’s degree in Computer Science/Engineering or equivalent work experience
Minimum of 6 years full life cycle development J2EE project and development experience
Experience building enterprise core search features using Apache Solr, Elastic search, Lucene, Endeca or any other information retrieval systems
Experience building web applications or Rest services using Spring
Experience with micro services based architecture, REST, JMS messaging, caching, memory management in Java applications
Experience with Retail industry desired, not required
Experience with Big data technologies and Machine learning tools are desired, not required
Understanding of core search concepts like tokenization, boosting, relevancy, linguistics
Leadership skills to lead technical discussions and drive engagement, excellent interpersonal skills

177

Referral Liaison Resume Examples & Samples

Communicate and support initiatives to promote the referral service program
Develop an in-depth knowledge of the Carelink process for implementation of referrals
Responsible for using Carelink to generate reporting of relevant data. Generates timely reports (to be defined later)
Works with the Chief Medical Officer to update standing orders as needed. Responsible pass on revised standing orders to MD Navigate (NCCM)
Notifies appropriate departments or divisions of problem for resolution and inform them of needs for clinical services, communication, leadership/champion follow-up visits identified
Ensure CareNow Centers are receiving specialist’s reports back in a timely manner
Help CareNow Centers with STAT referrals that are not sent to MD Navigate (NCCM) if needed and if possible (not out in the field)
Attends Medical Director meeting, Nurse meeting and Center Manager meeting to discuss referral program, communicate initiatives and enlist feedback. Attend other meetings as needed or when asked
Serve as key point of contact and maintain positive relationship with all community and referring physicians, including office staff
Instills an attitude and maintains a culture of superior customer service
Demonstrates enthusiasm and self-motivation in performing job responsibilities
Maintain appropriate timely communication with patients, physicians, centers and specialists
Ensure patients attended specialist appointment, notify referring physician in the event the patient did not see the specialist. Send patient a letter if requested
Oversee that appropriate clinical documentation is being completed in the patients chart (note queue) escalate issues to appropriate person in an effort to resolve
Keep Chief Medical Officer, Reginal Medical Directors and Senior Operations Support Administrator informed of all issues with the referral process and work to help resolve issues in a timely manner
Ensures there are clear written policies and procedures in place for patient referrals. Work with Director of Training to update center training material as needed
Communicates well and often with other departments and centers to ensure the programs are running smooth and efficient
Welcomes new projects and initiatives for the good of the company and patients
Exhibits willingness to master new work routines and methods
Adheres to “Code of Conduct”
A role model with dependability and hours worked
Knowledge and understanding of organizational policies, procedures and systems
Demonstrates good judgment in handling situations not covered by written or verbal instructions
Communicates clearly and effectively both verbally and in writing, including appropriate medical record documentation
Demonstrates high level of accuracy and proficiency in systems and applications
Demonstrates ability to set priorities and meet deadlines
Ability to look toward the future plan ahead and solve problems. Offer a solution to every problem

178

Referral Resume Examples & Samples

Design process of development as well as testing for large-scale, ecommerce web applications, tools, and/or software
Hands-on coding of development related tasks if needed
5+ years experience with hands-on coding and development required
Strong hands-on programming skills in Java, Ruby, JavaScript and data formats XML/JSON/YAML
Experience with CI system like Jenkins and source control systems like SVN, GIT

179

Referral Resume Examples & Samples

Assume initial responsibility for assessing patient/family needs & consulting w/attending physician, Hospice & Palliative Care Physician (HPCP) , other IDT staff members or other appropriate community or facility contacts as indicated by patient location & needs at the time of the assessment & care provision
Obtain data on physical, psycho/social, emotional & spiritual factors that may influence patient/family health status & incorporate that data into the plan of care
Facilitate advanced illness &/or end of life discussion w/patient & family members to assist w/choice of hospice or palliative care
Determine patient appropriateness for palliative care or hospice srvs (including hospice level of care & care site) in consultation w/the HPCP
Case Mgmt: assume primary responsibility for a patient/family caseload that includes the assessing, planning, implementing & evaluating phases of the nursing process; including scheduling visits to reflect patient care needs in order to maintain continuity of the plan of care; & advocate for patient & family
Participate as an active member of the IDT to coordinate info & srvs to update the plan of care
Maintain up to date patient records so that problems, plans, actions & goals are accurately & clearly stated & changes are reflected as they occur in accordance w/CCS policies & procedures
Instruct primary caregivers, family members, employed caregivers & facility staff to provide hospice specific care as indicated
Attend weekly case conferences & actively participate in discussion of patient needs & care planning
Coordinate hospice care across settings to achieve smooth transitions of care & assure compliance w/the hospice plan of care through communication & documentation for family members, caregivers, facility staff as appropriate
Supervise & document Hospice Aide care delivery every two weeks
Provide adequate emotional & clinical support at the time of death
Provide input into the bereavement assessment & plan of care
Provide phone triage & support to patients/families as needed & requested
Partner w/agency Mgmt in the development & review of programs w/in Continuing Care Srvs Dept. Facilitate the initiation of cost effective & safe hospice & palliative care & provide consultation to clinicians regarding appropriate care setting alternatives
Assure professional competency through maintaining state-of-the-art skills & knowledge consistent w/state & Medicare regulations, JointCommission accreditation standards, applicable nurse practice acts & agency policies
Participate in CCS & KP orientation & in srv training for professional staff as well as agency & community programs as requested to promote professional growth & understanding of hospice & palliative care
Demonstrate familiarity w/policies of the agency & rules & regulations of state & federal bodies which aid in determining policies
Participates in Dept quality Mgmt/improvement activities; including but not limited to clinical record review, occurrence reporting, focused studies, process & outcome measurement, peer review, continuous quality improvement projects
Partner in defining & achieving agency productivity standards
Participates in hospice & palliative care 24 hour call duty consistent w/agency policy
One (1) year of medical-surgical nursing experience in an acute care setting or home health, hospice or palliative care, SNF, ALF settings
Experience working as a member of an interdisciplinary team
Certification in Hospice and Palliative Care Nursing
Pediatrics
Oncology/hospice
Hospice care and the dying process
Peripheral and central line IV management
Able to perform venipuncture and IV insertion
Able to operate multiple IV pumps
Operational knowledge of computerized clinical documentation and office application systems including the use of laptop/notebook computers
Working knowledge of the managed care industry
Knowledge of Medicare regulations/requirements
Excellent time management, problem solving and customer service skills
Able to work autonomously and manage patient caseload
Knowledgeable of the care for the chronically ill and frail elderly
Working knowledge of Hospice and palliative care for the terminally ill patient

180

Tricare Referral Management Liaison Resume Examples & Samples

Maintain ongoing communications with the MTF Referral Management Center and MTF TRICARE Operations staff to resolve identified referral and authorization issues
Process STAT and Urgent referrals from the MTF, as well as assist in the processing of a minimum daily average of five routine referrals within the geo-pod with an expectation of processing additional referrals as capacity allows. Assist MTF staff with inquiries correspondence, claims issues and Urgent referrals
Correct misdirected referrals
Collaborate with the MTF staff to identify and refer patients for potential CM, Disease Management (DM) or other services, in accordance with UHC M&V processes. Operate in compliance with UHC M&V policies, procedures and performance standards
Maintain close communications with the Lead RML or VP/DMO
Actively participate in meetings with MTF staff pertaining to primary responsibilities
Assist the VPMO/DMO in planning meetings with the MTF
Deliver or assist in presentations about TRICARE when Beneficiary Education Representatives (BER) and Beneficiary Enrollment Specialist (BES) are unavailable
Identify and report potential risk management and quality of care issues to the Lead RML, and/or the VPMO/DMO
Provide information to the MTF on the availability of local healthcare resources and programs as requested
RMLs assigned to support Parent MTFs or USCG Districts will have responsibility for multiple sites
Responsibilities will include acting on behalf of the Lead RML and VPMO/DMO as needed

181

Deloitte NSS Referral Campaign Resume Examples & Samples

Mission/Data/Workforce analytics with SPSS, SAS, Stata, MATLAB
Business process improvement consultants
Federal financial statement, audit readiness, CPA
Financial reporting, financial compliance
Financial management and working capital consultants
PPBE consultant
Human capital: HR specialist, talent management, HR process improvement
Internal controls
IT controls
Risk assessment & analysis
Information/cyber security engineers, C&A and Information Assurances with CISSP
Asset management
Business Intelligence (Cognos, OBIEE, MicroStrategy)
Software engineers/developers (Java, C, C++, PeopleSoft, Service Now)
SharePoint Administrators
Database Administrators

182

BMT General Referral Drive Resume Examples & Samples

Bachelor's Degree, an advanced degree is preferred
Ability to travel 80-100%
Industry expertise, consulting experience
Ability to interact at all levels of the client organization

183

BMT Tririga Referral Drive Resume Examples & Samples

Must have 6+ years of consulting or industry experience
Must have 3+ years TRIRIGA experience or 4+ years of IWMS implementation experience
Experience leading the functional and technical design, prototyping, and process design stages of implementations (including scenario design, flow mapping)
Contributing to configuration design, testing and user training
Understanding of key lease management and corporate real estate industry trends
Practical experience with three full lifecycle TRIRIGA implementations
Business case development experience
Must have 8+ years of consulting or industry experience
Must have 4+ years TRIRIGA experience or 6+ years of IWMS experience
Experience leading the functional and technical system design, prototyping, and process design stages of TRIRIGA implementations (including scenario design, flow mapping)
Contributing to requirements development, configuration design, testing and user training
Understanding of key corporate real estate and lease management industry trends
Practical experience with six full lifecycle TRIRIGA or IWMS implementations
Sales track record; Revenue generated & revenue managed
Background of JAVA or related development
A minimum of 6+ years of IT implementation experience and 5+ years of complex, full lifecycle TRIRIGA configuration , including configuring TRIRIGA business objects, forms, workflows, portals, TRIRIGA security and reports
3+ years of hands on experience with integrations development and objects migration
Prefer at least 2 full TRIRIGA portfolio and lease module implementations
Demonstrated experience implementing multiple TRIRIGA functional modules

184

Finance Referral Drive Resume Examples & Samples

Mergers &Acquisitions
Service Operations
Supply Chain& Manufacturing Operations
BusinessModel Transformation
Ability to work independently and manage multiple task assignments
Strong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint)
An advanced degree is preferred
Client Management: Manage day to day interactions with executive clients and sponsors
A minimum of 8 years consulting and/or industry experience is required
Ability to work independently, manage small engagements or parts of large engagements
Willingness to mentor junior staff

185

Referral Resume Examples & Samples

Determine prioritization of centralized experimentation road map adherent to established impact opportunity assessment business and execution criteria. Experiments include, but not limited to: marketing communication, site customer experience, site enhancements, mobile/device experience, etc.)
Minimum of 4-5 years of experience in online email/CRM marketing or consumer promotions required; 1-2 years of direct supervisory experience and talent development a plus
Knowledge of e-commerce, online marketing, mobile, and direct marketing methods
Strong organization and prioritization skills
Proven data-driven, analytical abilities and technical aptitude a must

186

Supervisor, Assessment Referral Center Resume Examples & Samples

Master’s Degree or higher in Psychology, Social Work, Mental Health Counseling or related
Professional licensure as an independent mental health professional, such as Licensed Clinical Social Worker, Licensed Mental Health Counselor, Licensed Marriage and Family Therapist, or Licensed Psychologist
3 years experience required in a behavioral healthcare setting performing clinical assessments or in a clinical treatment setting
1-2 years preferred in a supervisory role evaluating staff performance and implementing program initiatives
Prefer experience in emergency department behavioral healthcare and managing clinical staff

187

Referral Resume Examples & Samples

Constantly question and clarify the cross-functional implications of all product decisions and ensure that critical business issues are surfaced and considered
Serve as a leading voice of the customer and act as a customer experience advocate in considering product decisions that will impact the customer
Guide product managers to ensure the product specifications are well understood by engineering
Lead Product Management in developing and implementing scalable processes and/or tools to enable functional productivity
Support senior leadership and the technology organization in developing and improving product development, product management and project management practices
BA/BS required. MBA preferred
8-10 years of customer facing Product Management experience
8-10 years managing Product Management functions
3-4 years managing teams of 20+

188

Managing Director Referral & Alternative Sourcing Coordinator Resume Examples & Samples

Assists in planning and executing interviews. This may include creating interview schedules and developing supporting materials, obtaining space, assisting candidates with travel, interviewer sign-up, greeting candidates, arranging catering, etc
Utilizes web-based applicant tracking system to maintain candidate data and reporting
Manages the candidate expense reimbursement process for candidates
Creates candidate offer letters
Manages the distribution and collection of employment related materials such as Human Resources Forms, background check authorizations, etc. to assist and serve as the main point of contact for onboarding related processes
Serves as a point of contact for candidates and hiring managers, as necessary
Takes part in special project assignments to develop world class processes and tools for the recruiting team
Performs other various administrative responsibilities related to corporate
Minimum of 1 year experience with Microsoft Office applications, including Microsoft Word, Excel and Outlook
Experience with data tracking and/or online applicant tracking systems
Technical proficiency in MS Office, including Word, Excel and Power Point
Preferred 1 year of Recruiting Coordinator experience preferably with a Fortune 500 company or within the Consulting Industry
Exceptional interpersonal and organizational skills
Detail oriented with a focus on quality results/deliverables
Outstanding client service focus
Ability to be self-guided and motivated, working to complete tasks thoroughly and requesting assistance, when necessary
Desire to work in a fast-paced, high caliber and dynamic environment

189

Default Referral Analyst Resume Examples & Samples

Responsible for ensuring compliance with directives, both verbal and electronic, from regulatory agencies, CFPB, GSE’s, investors and insurers for Default Services functional work groups
Review daily reports to ensure investor and Freedom Mortgage guidelines are met timely with respect to breach letters, foreclosure hold statuses, etc to prevent fines & reduce errors found during investor audits
Analyze & manage FCL and BKR timeline performance to ensure that no more than 10% of monthly case-load is past standard to eliminate monetary penalties up to $100.00 per day for each day past standard
Create and send referral packages to Foreclosure or Bankruptcy counsel based on investor, insurer and Freedom Mortgage guidelines
Ensure that all cases in which Freedom Mortgage has exposure are escalated to management & In-house legal
Prepare and file Proofs of Claim, Notices of Payment Change, Reaffirmation Agreements, and other bankruptcy related documents
Work closely with other default personnel (collections, loss mitigation, and REO) to ensure a seamless transition for loan accounts which move from one area of responsibility to another, for cross training purposes, and to assist other areas due to changes in workload and staffing
Review collateral/partial lien releases & gather all necessary information (valuation, proposed compensation, & parcel legal descriptions, etc.) for release of collateral, analyze the proposal for its economic impact on the beneficiary of the loan & make recommendation to management
Follow up on all Foreclosure and Bankruptcy required actions monthly to ensure investor guidelines and monthly status requirements are met to prevent fines & reduce errors found during investor audits
Prepare files for internal and external audits including miscellaneous research, filing and mailing
We offer competitive salaries, an excellent benefit package including medical, dental, vision, and (401k)!*

190

Coordinator, Referral Resume Examples & Samples

Responsible for handling, monitoring and processing ordered referrals in an accurate and timely manner
Responsible for handling and processing medical records PHI and Subpoena's
Responsible for following up with specialist offices on pending/outstanding patient appointments and consultation reports
Contributes to patient satisfaction levels and member/patient growth at respective medical offices
Notifies patients of scheduled appointments
1 year clinic or managed care
2 years Medical Assistant

191

Referral Resume Examples & Samples

Develops feature definitions, detailed requirements, business process changes, internal communications, and implementation plans
Evangelize the value of SEO disciplines and best practices
Write user stories as part of an Agile or lean project framework that
Identify areas that require customer research and proposes research activities to direct supervisor and user experience team. Partners with macys.com user experience team to user-test designs through mock-ups, functional prototypes, etc. to ensure they are meeting intended goals
Present and secures approval from senior management and other key stakeholders, as necessary
Develop supporting business case, including financial impact and benefits statements, to support feature/functionality concepts and sell the concepts to internal audiences through persuasive oral and written presentations
Be recognized as an expert across the division – someone who has excellent judgment and whose projects have contributed significantly to the success of macys.com
Champion new initiatives to the leadership team
5+ years experience in one or more of the following areas: search engine optimization, mobile optimization techniques, natural search strategies, product marketing, product/program management, business development, management consulting desired, but not required
Internet retail experience strongly preferred

192

Referral Resume Examples & Samples

Supports agency and corporate policies, goals and objectives
Promotes a positive working relationship between agency and corporate personnel
Attends and participates in staff meeting, educational programs and community events, as requested
Promotes hospice philosophy
Communicates identified needs and potential solutions to supervisor
Promotes growth of the company through aiding in the after-hours referral process
Answers telephone within 2 rings and documents all telephone calls
Responds to all telephone calls within skill level and company policies and protocols
Delivers triage education to patients and families under the direction of the RN
Assess, via telephone, the condition of the patient. Instruct pharmaceutical and non-pharmaceutical interventions to manage symptoms and prevent hospitalizations when appropriate, depending on patient’s code status
Utilizes relevant data to identify and resolve patient/caregiver complaints and concerns as appropriate
Manages patient/caregiver calls and symptom management by assessing, implementing, evaluating and documenting the care provided as appropriate
Ensures local office staff attend deaths of patients to assist and support the family (hospice)
Submits paperwork timely
Participates in regularly scheduled team meetings to coordinate the care of the patient and family, exchange information and problem solve, and receive staff support and education. Makes referral to other disciplines as needed
Participates in programs providing orientation, training, and in-service
Applies the Company policies and procedures to the rules and regulations of Federal and State regulatory agencies and other certifying agencies in providing care
Assesses and evaluates patients’ level of care needs and requirements and directs local staff to provide visits as required
Assist patients and caregivers in learning appropriate self-care techniques
Receives information on referrals to hospice/homecare and enters information into the computer and ensures local office follow-up on assessing and admitting patients that are appropriate for hospice and/or homecare
Accepts other assignments deemed appropriate
Participates in agency quality improvement programs as requested
Adheres to established Company policies
Serves as an active member of the sales team
Participates in in-service training as requested by the office
Communicates appropriate clinical information to the interdisciplinary team regarding patient/family needs
Provides documentation of patient calls to locations
Addresses patient’s care needs with families and significant others as appropriate

193

Referral Resume Examples & Samples

Work with Operations Architecture team and business stakeholders on implementing new and emerging technology solutions in all areas of Macys.com
Support development activities in all features in Macy’s Continuous Integration Platform. Collaborate with development, QA, release engineering, operations, site support, and infrastructure teams to maintain high-quality deployment artifacts as it moves through Macy’s entire deployment pipeline
Create and enhance software to automate test, staging and production service/system deployments. Understand where automation can be applied to various aspects of the development process and support projects to implement these solutions to gain organizational savings
Helps automate and streamline our operations and processes while working closely with the Software Development groups and senior IT management
Support and maintain tools for deployment, monitoring and operations
Proactively seek opportunities to implement improvements in the development process and deployment pipeline
Support more stable operating environments by continuously improving the infrastructure to be easily deployable and scalable
Bachelor’s Degree in Computer Science/Engineering and or equivalent experience
2+ years of experience with various scripting, programming languages and framework’s such as Python, djang, Shell Scripting, Ruby, JSN, Java, REST
2+ years of experience with Continuous Integrating using tools GIT, Jenkins/Hudson, Sonar and Artifactory
2+ years’ experience with Deployment Automation and Configuration Management tools like Chef / Puppet / Ansible / Salt
5+ years’ experience working on Unix/Linux Systems
2+ years of experience with cloud computing and containerization technology such as Google Cloud, Rackspace, Amazon EC2, Docker
Experience with networking (firewalls, Load Balancer, routers)
Experience with Monitoring and log analytics tools ( similar t elasticsearch, LogStash, Kibana, Grafana, Graphite, InfluxDB, Nagios, Cacti, Splunk, and Zabbix)
Infrastructure-as-code (Chef, Puppet, Ansible or equivalent)
Containerization Experience (Docker or equivalent)
Demonstrable understanding of PaaS framework’s (Cloud Foundry, OpenShift or equivalent)
Demonstrable understanding of Continuous Delivery principles and practices
Possesses strong analytical and troubleshooting skills
Fluency in coding or scripting, and a desire to solve complex problems of scale

194

Deloitte Digital FY General Referral Resume Examples & Samples

Work independently or as part of a team to manage and complete multiple task assignments
Identify client business issues through vendor/Deloitte client team and facilitate solution development
Demonstrate strong verbal and written communications skills
Develop and present impactful client presentations
Utilize appropriate problem solving and troubleshooting techniques to resolve engagement issues
Make well informed decisions by exercising mature judgment
Provide hands on contribution of developing and writing sales proposals
Drive and contribute to regular Deloitte Digital practice growth initiatives
Have a willingness to travel 80 - 100 percent of the time

195

Referral Resume Examples & Samples

Design, implement, and unit test web application code
Bachelor’s Degree in Computer Science/Engineering and 6 years of experience or Master’s Degree in Computer Science/Engineering and 3 years of experience
6+ years total experience as an engineer in a web environment doing development with UI technologies such as Jquery, Backbone, Marionette, Handlebars, Webpack, Jasmine, Karma, CSS3, HTML5
5+ years total experience as an using code repositories such as git and SVN
3+ years of performance testing, improve page load speed, optimize pages in the web development industry ideally in the retail space
Hand on experience with debugging and issue resolution
Experience with highly scalable, high performance, 100% stable web applications
Experience with old UI technologies such as Angular JS, Ember, React JS will be a strong plus
Java/J2EE experience will be a plus
Ability to read, write, and interpret business and technical documents
Ability and desire to thrive in a proactive, fast paced, environment

196

Referral Resume Examples & Samples

Review requirements and work with development to understand the technical architecture
Design and develop solid test software using test frameworks such as JUnit/TestNG, Jasmine, and Selenium. Knowledge of test technologies like Cucumber
Bachelor’s Degree in Computer Science / Computer Engineering or higher degree
Experience with cloud infrastructure (Google Cloud Engine, Heroku)
Highly self-motivated with excellent verbal and written communication skills
Ability to collaborate with developers and cross-functional teams
Familiarity of J2EE application servers like WebSphere, JBoss, Tomcat
Familiarity of Messaging technologies like Kafka, TIBCO JMS, WebSphere MQ
Familiarity of Caching technologies like Oracle Coherence, Berkley DB

197

Referral Resume Examples & Samples

BS degree in Computer Science / Computer Engineering or higher required
6+ years of experience in Quality Engineering space including 4+ years in Test Automation required
3+ years of experience required in Java Selenium Web Driver, Xpath, Junit/TestNG, QTP, OR Cucumber Feature File and Ruby Step Definition
2+ years hands-on Experience in OO languages and API testing required
2+ years working experience in Agile SDLC, Continuous Integration (Jenkins), and Continuous Deployment required
Ability to write and interpret Regular Expressions required
2+ years DB Experience - SQL, schema design, etc. required
Work experience using an industry standard source control management system (SCM) required
3+ years of experience in e-Commerce industry preferred
1+ year of experience in PL/SQL preferred
2+ year experience in Ruby or Java Development experience is a big plus
2+ year experience in git or svn SCM systems preferred
Experience working in cross functional teams

198

Referral Resume Examples & Samples

Assist in onboarding new API end points, develop and enhance automation
Work with 3rd parties, Operations and IT teams to help support production environments
Work with business analysts to resolve complex end user ticket issues
Work with the Technical Lead to write and review technical specifications as required, meeting the objectives of functional specifications. Specifically, identifying specific interfaces, methods, parameters, procedures or functions as required
Collaborate with Systems Support Analyst to resolve 3rd party questions and issues assist with portal enhancements/support. This would be to customize and support UI portal
Bachelor’s Degree with 5+ years experience in Client Dev/Support or Bachelor’s Degree in Engineering/Computer Science with 3+ years experience
2+ years total experience as an engineer in a web environment doing development with Java/JEE
Experience in both frontend (JavaScript, Ajax, HTML, CSS) and backend development
Experience with REST/JSON (preferred) or SOA, SADs and Integration Patterns
Working Experience in Python or any scripting knowledge
Working knowledge in Spring Dependency Injection and other core Spring features
Familiarity with Ant, Maven, and/or SVN is a plus
Experience with Eclipse or similar IDE
Good Understanding with Application and Web servers – aka JBOSS / Apache (Tomcat)
Understanding with UML modeling and effective communication for design reviews
Background developing on a Linux platform
Web experience in Retail would be a plus
Ability to learn complex system architecture and troubleshoot issues and isolate the problem and clearly write technical specifications
Successful history of web projects delivered
Working with employees, customers and management, often spinning multiple plates at once

199

Dialer / Referral Resume Examples & Samples

Ability to problem solve independently within a changing environment
Professional and enthusiastic team player, with a demonstrated commitment to customer service excellence
Flexible with availability for all shifts including weekends and holidays
Strong understanding of CMOS
Self-starter with a flexible and multi-task oriented mindset

200

Referral Resume Examples & Samples

Participate in enterprise data strategy & collaborate closely with enterprise architects
Identify and document best practices, standards and architecture guidelines
Establish/socialize data governance policies within the team
Specify overall data architecture for all areas and domains including Data Acquisition, Data Integration, ODS, MDM, Data Warehouse, Data Provisioning, ETL, and BI
Responsible for developing and supporting a data model and architecture that supports and enables the overall strategy of expanded data deliverables, services, process optimization and advanced business intelligence
Partner with business subject matter experts, system analysts, data/application architects and development teams to ensure data design is aligned with business strategy and direction
Deliver solutions in a complex production environment with concurrent considerations such as
Bachelor’s Degree in Computer Science or other related discipline
10+ years of proven hands on experience in data architecture, data modelling (relational, dimensional, columnar, big data), data architecture and metadata management
7+ years of experience in data modeling tools such as Embarcadero/Erwin/ER Studio or comparable toolsets
2+ years of hands-on experience in Big Data Databases (Hive, Hbase/Phoenix)
Strong SQL skills, including experience querying large, complex data sets and performance analysis
Strong experience with commercial ETL platforms with in-depth knowledge and understanding of ETL methodology & design supporting data transformations transformation layer
Experience in In-Memory New SQL, NoSQL and Hadoop Hive/Sqoop/Scala/Spark
Expert level skill in modelling, managing, scaling and performance tuning of high volume OLTP, OLAP and data warehouse environments
Advanced knowledge of data management systems, practices and standards
Experience developing highly performant distributed data processing platform with Big Data technologies
Experience in the high paced energy of startups as well as experience in the structured world of larger companies
Proven track record of full life cycle successes from inception to successful completion and production support
Strong knowledge and experience with Agile/Scrum methodology and iterative practices in a service delivery lifecycle is a PLUS
Experience with machine learning, statistical techniques, text mining, natural language processing, computational linguistics and information retrieval is a plus
Capable of delivering on multiple competing priorities with little supervision
Understanding of systems design and technical concepts in order to communicate effectively with other cross-functional teams
Willing to strive for the ideal design process while still working within the framework of the organization, project, and environment
Retail or Customer or marketing analytics background is a plus
Strong estimating, planning skills and proven ability as a problem-solver

201

Referral Resume Examples & Samples

Participate, and take a leadership role, in the full SDLC, including meetings, iterative development, estimations and design sessions
A customer-centric mentality/passion for building products with great UX
An engineering mindset and strong consideration of the tradeoffs present in every decision
Strong, supported, opinions about the right ways to do things that you aren’t afraid to defend
5+ years experience with JavaScript / Semantic HTML / CSS
5 + years experience with jQuery
3+ years experience with Backbone and Underscore
Solid understanding of Accessibility concerns and SEO fundamentals
Experience with modern browser technologies and cross platform challenges
2+ years experience with Git
Solid knowledge of JavaScript Unit Testing frameworks such as Mocha, Jasmine
3+ years experience with templating paradigms such as Mustache, Handlebars
Strong understanding of design patterns: Object-oriented development, client-side MVC
Experience with CSS preprocessing frameworks such as SASS/SCSS or LESS
Experience building and debugging complex systems in a team environment
Familiarity with Node.js
Experience using Marionette
Experience with JavaScript-based build tools such as Grunt and Gulp
Experience working with mixed onshore/offshore development teams
Familiarity with server side technologies like JSP, Java, and Java Servlets (or similar server generation technologies)
Strong UI, design, and communication skills, and a positive attitude
Self awareness and a desire to improve your skills and help others

202

Scheduling / Referral Coordinato Resume Examples & Samples

Validate and update physician contacts and hospital contacts within the Cardiac Access database
Communicate bed placements with Admitting team and Cath Lab staff to expedite patient flow
Validate and document all Cardiac Access patients into the Cardiac Access database
Collaborate with triage nurse and nurse supervisors on patient floors to ensure an accurate account of all patients transferred to the hospital within the Cardiac Access and/or Cardiac Surgery services
Create DVDs of cath procedures for MGH research teams, outside physicians, patients and legal teams, ensuring HIPPA compliance and maintaining adequate documentation for all requests
Import procedural films from outside hospitals/physicians into the Syngo database for clinician review
Assist research teams with patient data collection for various cardiology studies
Troubleshoot technical problems throughout the front desk area and/or the lab, elevating issues to the Help Desk or specific system technicians when appropriate
Breakdown patient discharge charts for Medical Records collection
Act as the Super User for incoming technical programs for front desk end users
Assist front desk functions such as triaging phone calls, checking in patients, moving patients on whiteboard schedule as necessary
2-3 years of related work experience in medical environment preferred
Knowledge of medical terminology and HIPAA compliance
Excellent interpersonal skills; oral & written communication skills
Extreme sensitivity to patient needs and confidentiality
Accurate attention to detail, strong organizational and time management skills
Must be flexible and demonstrate the ability to multi-task and work in a fast-paced environment
Demonstrated initiative and ability to work both independently as well as part of a team
Ability to learn new tasks quickly
Strong computer skills; proficiency with hospital systems and Microsoft Office products

203

Information & Referral Administrative Assistant Resume Examples & Samples

High School Diploma or Equivalent Education
Experience relevant to the role of the position
Valid NYS Driver’s License and the ability to meet travel requirements associated with this position
Ability to meet acceptable background check standards, if required (DMV and Criminal Background Checks)
Knowledge of Information and Referral guidelines, procedures and policies
Knowledge of community, social and human service organizations, employment services and resources
Demonstrated ability to utilize program resources within the Fort Drum and general community
Demonstrated ability to implement sound judgement in assessing fiscal need and follow directions
Demonstrated ability to work independently to initiate, organize, and implement established goals
Demonstrated ability to work with people of diverse ages, socioeconomic, and ethnic backgrounds
Demonstrated ability to work and relate effectively with co-workers, customers, volunteers and community leaders
Demonstrated ability to communicate effectively through oral, written and visual means
Demonstrated ability to use telephone systems
Demonstrated ability to maintain confidentiality when required
Demonstrated ability to meet deadlines and work within strict timelines
Demonstrated ability to use standard computer programs to support position responsibilities
Support the Association to maintain a safe working environment
Be familiar with and strive to follow any applicable federal, state, local regulations, Association health and safety policy/procedure/requirement and standard
Appreciate and embrace diversity in all interactions with clientele, staff, volunteers and the public
Aware of, and adheres to, established Cornell Cooperative Extension Association of Jefferson County policies, procedures and Cornell Cooperative Extension Skills for Success
Contribute to the overall success of the organization by performing all assigned duties in a professional, timely and accurate manner

204

Referral Resume Examples & Samples

Design, develop and support ETL jobs and scripts for data integration and data management processes using Oracle PL/SQL, Perl, Java
Understand requirements, analyze data and systems to design appropriate data integration and data quality processes
Maintain, enhance, troubleshoot and optimize ETL jobs and complex SQLs
Provide ETL processes performance monitoring and tuning for improvements
Work with architects, systems analysts and report developers to support data needs
Independently analyze, research, escalate, and resolve support issues
Ensure that the system design is aligned with the business requirements through appropriate documentation and requirements mapping
Provide production support when necessary
BS in CS, IS, Engineering or Mathematics with minimum 5 years of professional IT work experience
5+ years of experience in ETL scripting using Oracle PL/SQL, Perl
5+ years of experience with databases like Oracle, DB2, HP Vertica, HBase etc
5+ years of strong experience in coding using SQL, PL/SQL
2+ years of experience with Big Data technologies like Hadoop, Hive and MapReduce is a plus
Knowledge of data flows, data architecture, ETL and processing unstructured data
Deep foundation in designing and implementing scalable enterprise data solutions
Strong organizational, problem solving and analytical skills are a must
Strong collaboration and teamwork skills necessary
Development environment
Self-starter and motivated with ability to work in a fast paced Rapid Application
Ability to learn new development environments quickly. Naturally curious and excited

205

Patient Referral Representative Resume Examples & Samples

Reception & customer service
Creating or verifying Master Patient Index (MPI)
Registration demographics
Managing patient visits. Process in-patient discharge follow-up appointments throughout the day
Appointment scheduling (including consults, tests, in-office procedures, follow-up visits and cross-booking interpreters, social services, radiology, etc.)
Insurance/coverage verification
Co-payment collection
Front-end review and correcting any registration & insurance edits
Pre-authorization, referral coordination and referral reconciliation
Accept and review patient referrals from various intake points, including via paper forms, faxes, and other
Provides a variety of administrative duties in support of the practice (such as handling forms, phones, filing, making appointments, photocopying, faxing, mailings, letters, reports, etc)
Accurately enter patient referral data into Epic and verify demographic and insurance information. This includes non-urgent after hours calls and routing appropriate notes
Conduct patient satisfaction surveys on the phone (following a script)
Verify ZocDoc appointments and make appropriate call-back to patients who are not completely registered
Minimum of two years of customer service and/or clinical/medical office experience, preferably in a healthcare setting
Excellent English communications (oral, written). Good Interpersonal skills and able to effectively interact with patients and BMC staff
Demonstrated customer service skills, including ability to use appropriate judgment, independent thinking and creativity when resolving patient/customer issues
Strong computer skills and knowledge of Microsoft Office (MS Word, Excel and Outlook) and web/internet is required
Experience with hospital registration/referrals systems or ability to learn such systems is required

206

Referral Resume Examples & Samples

Responsible for planning and execution of Site Optimization campaigns (A/B and multivariate testing and personalization) and map optimization initiatives and timelines to meet the defined strategic objectives and goals
Manage third party vendors in site campaign setup and development efforts
Leverage technical skills to create prototypes, support and troubleshoot site campaign launches
Proactively identify problems that arise in projects, outline options, recommend solutions and resolve issues
Clarify requirements, process and review Site Campaign Briefs and validate deliverables
Ensures accuracy of Analytics Reporting across the A/B Testing platforms
Manage and expand the use of the A/B Test platform across Desktop and Mobile properties
Help drive expansion of existing optimization program with new and innovative processes
2 years+ experience working with A/B and Multivariate Testing platforms including Adobe Target, Monetate, SiteSpect and Optimizely
2 years+ strong, hands on experience with Javascript, HTML, AJAX and CSS
Knowledge of Web Analytics report suites such as Adobe Analytics, Google Analytics and IBM Digital Analytics and apply this to the development, execution, and improvement of action plans
Experience with optimizing high trafficked web pages for Performance - internet and retail experience strongly a plus
Finely tuned attention to detail and organized
Basic understanding of mobile app design/architecture and key messaging components (push, in-app messages, ibeacon, etc) nice to have

207

Licensed Referral Case Manager Resume Examples & Samples

Must be at least 21 years of age
Licensed Master’s Therapist in the State of Idaho possessing at least two years of relevant clinical experience
Position has frequent interaction with physicians, nursing staff, administrative personnel; therefore, must have the sensitivity, maturity and ability to communicate clearly and concisely, both verbally and in writing. Must have knowledge of Hospital and department policies and procedures. Must possess general knowledge of the principles and techniques of residential health care as well as an understanding of residential programming. Must be capable of establishing and maintaining a cooperative working relationship with other staff members
Maintain current CPR certification
Maintain current NVCI certification
Maintain current Idaho drivers license. (Employees who are not permanent residents of Idaho must have a valid driver’s license from the state in which they permanently reside.)

208

Referral Laboratory Liaison Resume Examples & Samples

Maintains a current list of referral labs with contact information and areas of specialization
Works with Scientific affairs Liaison (SAL) to meet client’s specific referral testing needs
Identifies and communicates directly with referral lab to meet required timeframes
Communicates to SAL required information for specific protocols
Confirms accuracy of internal test set up based upon information provided in the referral technical Specification document
Pursues preferred pricing for large volume testing directed to referral lab
Monitors referral lab TAT
Checks referral lab invoices for accuracy in pricing and reconciles assays resulted vs billed
Identify appropriate referral labs as needed and obtaining relevant information needed to support clinical trials
Communicate the use of a referral lab to QA allowing adequate time for QA qualification
High customer service orientation with a sense of urgency and financial accountability
Reviews referral pending test file to ensure that there are no unqualified outstanding results
Ensures that discontinued testing at referral labs is communicated per policy
Able to work in a fast paced, mixed office and lab environment
Proficient use of Microsoft Office tools and database applications
Bachelor's degree in Medical Technology or Clinical Lab Science or other related degree concentration, or equivalent directly-related experience (two years of directly related industry experience is equivalent to one full-time year of college in related major)
5 years in clinical laboratory experience

209

Referral Authorization Representative Resume Examples & Samples

2 or more years experience in a physician group practice
Experience making and receiving referrals for various services
Completion of coursework in business or healthcare

210

DEA SI Referral Requisition Resume Examples & Samples

Approximately 50 applications in production
Nine software development teams
Robust integration into DEA’s mission
Approximately 45 more project prioritized and ready to code
DEA is undergoing a significant IT consolidation effort to bring all software development into the Office of Information Systems

211

Referral Resume Examples & Samples

Responsible for working on different layers of the iOS apps
Help architect and maintain our set of native mobile applications
Partner closely with our design and product team to architect a gorgeous application flows seamlessly and works intuitively with our users
Building applications in memory- and network-constrained scenarios
Influence every aspect of the iOS development process from API creation, design, and product
Own important pieces of the product that has high visibility both internally and externally
Envision new products and features that are inspired, considered, and magical
3+ years of Experience in software development with a strong command of object oriented principles
Experience releasing at least one application into the App Store
Strong foundation in computer science, with strong competencies in data structures, algorithms and software design
Deep understanding of iOS UX and UI design paradigms
In-depth knowledge of Objective-C, XCode, UIKit and Interface Builder

212

Referral Resume Examples & Samples

Collaborate with peers in QA and Dev to ensure our roadmap meets their needs
7+ years of test automation experience
7+ years of working with object oriented programing languages preferably Java stack
Experience in Relational Databases is mandatory and big data will be a value add
Experience in Test Automation frameworks like Java Selenium, JBehave is mandatory
Experience in testing Web Services like SOAP and REST
Experience with Agile and/or Lean Development methodologies

213

Referral Resume Examples & Samples

Gather & analyze testing requirements, based on the business needs
Develop the regression testing strategy
Develop, implement and execute test plan/test cases in an Agile SDLC environment
Estimate the QE work involved on projects
Develop Test Scripts for test case automation and prepare test reports
Facilitate the defect triage process and help to resolve release/project issues
Work with development teams to identify and resolve problems
Seek out expertise, knowledge, and resources to develop solutions to problems
Participate in technical discussions within QE team as well as with other groups associated with assigned projects
Provide input to project delivery process improvements
Provide technical help/guidance to other QE members
Manage end to end QE delivery of the project including 3rd party integration
Work on additional tasks and responsibilities as assigned that will contribute towards team, department, and company goals
BS degree in Computer Science / Computer Engineering or higher
7+ years of experience in testing large scale and high traffic web sites and eCommerce applications
3+ years of experience with hands-on coding and development required
3+ years Unit Testing experience, behavioral driven and test driven development and continuous integration experience with the ability to lead a team in these areas
3+ years of experience with automated test frameworks (i.e.: TestNG, Junit)
3+ years of experience with test automations tools (i.e.: Cucumber, Selenium)
Work experience using an industry standard source control management system (SCM)

214

Referral Resume Examples & Samples

Responsible for planning and execution of Site Optimization campaigns, this will include A/B or MVT tests
Manage campaign setup and development effort with internal development team and third party vendors
Leverage technical skills to support and troubleshoot site campaign launches
Clarify requirements, process and review Campaign Briefs and validate deliverables
Management communication and status with business stakeholders
Focus on prioritizing campaigns that maximize key KPIs such as Conversion Rate, Revenue, Customer Lifetime value and AOV (Average Order Value)
1 years+ experience working with A/B and Multivariate Testing platforms including Adobe Target, Monetate, SiteSpect and Optimizely
1 years+ strong, hands on experience with Javascript, HTML, AJAX and CSS
3+ years of experience in one or more of the following areas: product//project program management, UI/UX Architect, Engineer, and other relevant technology roles

215

Referral Resume Examples & Samples

Promotes growth of the company through aiding in the after hours referral process
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, decimals and percentages
Ability to read, write and speak English fluently. Strong written and verbal communications
Ability to document as required by regulations
Ability to successfully write reports and business correspondence
Ability to effectively present information and respond to questions from Leaders, Colleagues, patients and family members and the general public
Ability to define problems, understand and collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in a variety of forms and deal with several abstract and concrete variables
Strong organizational and interpersonal skills
Ability to maintain confidentiality of information, such as patient and Company files
Minimum one (1) years of experience in nursing, surgical, oncology, homecare or hospice nursing preferred
Ability to manage patient care with specific knowledge and experience in bedside nursing, symptom management, crisis intervention and family intervention
Ability to work well with an interdisciplinary team

216

Patient Referral / Authorization Coordinator Resume Examples & Samples

Responsible for total coordination and processing of all patient referrals for specialty services
Communicates with the patient on a timely basis for all scheduling requirements. Coordinates pre-admission testing requirements with clinic personnel and patient
Completes all administrative functions associated with referral activities in a timely manner
Minimum: Must be computer literate and have exceptional telephone skills
Preferred: Medical office experience with referral processing for HMO Previous medical office
Results and goal-oriented with a philosophy for quality improvement

217

Referral Clerk Resume Examples & Samples

Coordinate and follow up on referrals for specialties or diagnostics
Communicate with providers and patients
Maintain electronic logs of all referrals
Enter pertinent medical information into the order management section in NextGen
Enter referral authorization requests into both the IPA and County electronic systems
Obtain consultation reports
Attend meetings offsite and assist in educating clinic staff regarding referral process
Work cooperatively with all members of the health care team
Work with health care team in assuring prompt processing of referrals
Respond promptly and appropriately to patient requests
Demonstrate dignity with kindness and compassion to all patients, visitors and staff
Scan all referral requests, authorizations and consult notes into the patient’s electronic medical record
Knowledge of referral procedures preferred
Knowledge of and experience with NextGen and EHR preferred
Two years of experience in a clinic setting preferred
Excellent interpersonal skills to care for patients on a continual basis Excellent Communication skills both verbal and written
Proficient in Microsoft Word, Excel and Data Entry
Able to work with minimal supervision
Work requires periods of standing, sitting, lifting, turning, twisting, walking, pushing, pulling, reaching, speaking, hearing, seeing and ability to articulate clearly, use of hands to finger, reaching with hands and arms
Ability to stand, sit, stoop, kneel, and bend in order to speak to patients
Ability to write notes, treatment plan comments, track records and reports
Ability to work productively in a small office space used by multiple employees
Ability to respond appropriately to staff and patients with regard to their medical needs; must communicate patient complaints to providers and issue final instruction and patient education as directed by the medical provider
Disclaimer: This position description indicates in general terms the type and level of work performed and responsibilities held by the employee(s) occupying this position. Duties described are not to be interpreted as an exhaustive list of all responsibilities. Employee(s) will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws

218

Referral Resume Examples & Samples

Proactively communicate and collaborate with vendors and internal customers to analyze information needed and functional requirements desired to deliver tag/pixel implementation. Act as liaison between the business units, engineering and reporting teams to ensure the right data is captured during the tag/pixel implementation
Leverage javascript skills to configure tags and pixels on the site. Work with QA teams to validate configuration. Understand web development to ensure that all tagging and tracking are implemented correctly
Elicit and document business systems requirements using interviews, document analysis, requirement reviews, use cases, scenario analysis, business analysis and workflow analysis. Documentation includes but is not limited to user stories, project plans, business requirements, business process flows, and test scenarios
Provide web development teams with required project specifications tracking requirements, data layer specifications and testing scenarios
Successfully engage in multiple initiatives simultaneously. Manage and keep track of all open issues and ensure issues are resolved in timely manner
Provide technical expertise for Analytics systems, with concentration on Google Analytics, to drive towards consistency in delivery
3-5 years of Business Analysis experience
Experience working with third party technology vendors, agencies, and contractors
2+ years of strong hands-on experience in UI technologies like HTML, Javascript, jQuery, JSON based data layer, etc
Strong knowledge of implementing marketing pixels and tags
Experience using tag managers like Google Tag Manager, Ensighten, Signal, Tealium, etc
2+ years of working experience with Web Analytics products required – primarily Google Analytics (optional - Omniture, Coremetrics, etc)
Experience with negotiating priorities, scope, and resource requirements in the delivery of large complex development projects in rapidly evolving business environment
Strong skills in successfully relaying business requirements into technical terms for colleagues in the application development department

219

Referral Resume Examples & Samples

Innovate to Simplify and Automate to increase event work process or/and operational efficiencies
Seek out opportunities to grow the business by improving the customer shopping experience
AB Testing to continue to drive sales / conversion increases
Minimum 3 years of experience in on line merchandising or/and retail experience preferred
Ability to present and influence immediate team, and across functions
Strong problem solving skills and ability to translate Analytical data /website metrics into strategy
Experience in web analytics tools preferably – Coremetrics
Ability to work well independently within a multi- functional, multi campus team, action-oriented, creative problem solvers, with a keen understanding of their role in the overall workflow
Must be able to work effectively on a team
Ability to work under pressure, handle changing priorities and simultaneously handle multiple priorities
Deadline Driven. Excellent organizational skills and detail oriented
Proficiency in Excel, Word, PowerPoint, E-mail, web content management system experience required
Ability to make immediate sound decisions and when need able to influence peers and across functions

220

Find Like Minds Referral Program Resume Examples & Samples

Help clients assess RPA suitability and identifying suitable candidate processes, including definition of target state processes and assessment of business benefits
Provide strategic direction and advisory services to clients on the application of RPA tools and concepts and the benefit/value aligned to client objectives
Consult with the clients and Partners to provide functional and technical expertise in areas including, solution design, project management, business process improvement and risk identification/mitigation
Working with senior stakeholders to approve, install, develop, configure and test RPA software
Knowledge of core business process flows and requirements
Good working knowledge of the principles and application of analytical problem solving techniques
Be energized by complex problem solving, and have strong communication/leadership skills
Ability to recommend candidates RPA processes; governance, organisational and platform models, tools selections and clients
Project experience through all phases of the project lifecycle from strategy and advisory, scoping and planning, requirement gathering, design, development, testing, training and deployment

221

Patient Referral / Authorization Coordinator Resume Examples & Samples

Proficient in Microsoft Office (Excel, Access, Word and Outlook)
Able to type 25 wpm
Filing skills
Ability to work effectively with people at all levels of the organization

222

Employee Referral Fair-nashville Inside Sales Representatives Resume Examples & Samples

Effectively articulates the value proposition associated with Dell’s products and services
40-50 customer contacts per day through outbound activity, reaching out to new and existing Dell Customers
Responsible for driving outbound calls, emails, and proposals to focus on maintaining and expanding business relationships as well as gaining market share with existing and new customers

223

Referral Resume Examples & Samples

Ensure successful execution of technical strategies, architecture guidelines and standard by efficient collaboration with architecture, development, DevOps and other teams
7 – 10 year of management experience at a Senior Manager/Director level in a release engineering/DevOps/Application development space supporting high volume consumer facing digital products
Devops mentality and committed to building a highly collaborative Devops culture and organization

224

Patient Physician Referral Services Assistant Director Resume Examples & Samples

Coordinates the recruitment of Patient Referral Coordinators, ensuring adherence to new hire training standards, maintains a training program and supervises the training of new coordinators. Conducts phone monitoring and coaching in order to maintain service standards
Liaison between Referral Center and Internal/External Customers to facilitate an efficient flow of information in both directions and resolving issues as they occur. Responds to customer concerns in a timely, appropriate manner
Accomplishes organization goals by accepting ownership for accomplishing new & different requests, exploring opportunities to add value to the referral center
Maintains and improves referral center operations by monitoring and managing system performance; identifying and resolving problems; preparing and completing action plans
Meets referral center financial objectives by estimating staffing requirements, assisting with budget preparation and expenditures
Prepares referral center performance reporting by collecting, analyzing, and summarizing data and trends
Manages schedules and time off requests to meet the needs of the referral center
Updates databases, maintains individual clinical packets for new patients
Assists in the development of both long and short-term strategic business plans for the department
Duties performed may include one or more of the following core functions: a) Directly interacting with or caring for patients; b) Directly interacting with or caring for human-subjects research participants; c) Regularly maintaining, modifying, releasing or similarly affecting patient records (including patient financial records); or d) Regularly maintaining, modifying, releasing or similarly affecting human-subjects research records

225

Referral Liaison Resume Examples & Samples

Bi-lingual in Arabic
Familiarity with hospital services; physician clinical settings; and medical terminology
At least 2-3 years prior health care/administrative experience

226

Referral Resume Examples & Samples

Design and develop production fixes, application enhancements and software development projects
Collaborate and manage Offshore teams responsible for website support and application development
3+ years of hands on experience with any AppServer like JBOSS, IBM WebSphere
2+ years of hands on experience developing using HTML5, CSS3, Javascript Frameworks like NodeJS, JQuery, RequireJS, HandlebarsJS, and BackboneJS. NodeJS experience is strong plus
1+ years of UI Layer Debugging skills using Browser Plugins such as FireBug, Developer Tools, Chrome Tools
Ability to multi-task required
Application Profiling Skills (Java Core, Thread Dumps etc) a plus

227

Director of Assessment & Referral Resume Examples & Samples

Ability to assess the physical, emotion, and psychological needs of patients
Good knowledge of utilization review and insurance verification
Makes a positive first impression and continues that impression through ongoing efforts. Must have ability to work under stressful circumstances with frequent interruptions
Notifies appropriate facility staff when an admission is scheduled
Effective verbal and written communication skills. Skill at developing and improving communication related to Patient Intake Process
Must have interpersonal skill sets to interact with patients, physicians, families and hospital personnel
Ability to develop and improve intake call system procedures and processes
Maintains current CPR and CPI or Handle with Care certifications

228

Referral Resume Examples & Samples

Architect / Design and implement the next generation continuous delivery platform
Implement self-healing / immutable services that development can rely on
Design and implement deployment automation from code check-in to production
Champion Test-Driven Development, Acceptance-Test-Driven Development, and Agile best-practices, processes, and tools in support of DevOps processes
Evaluate the applications deployed in production and make recommendations to improve security, scalability, performance and availability
Implement immutable / self-healing / Auto-scaling infrastructure for the CI / CD eco system
BS Degree in Computer Science/Engineering and 8 years professional experience or MS Degree in Computer Science/Engineering and 5 years professional experience
Experience with virtualization concepts and technologies and experience designing, installing,administering, and troubleshooting in a cloud environment (public / private / hybrid)
Python Full Stack development experience using Django framework, Celery, NodeJS, MySQL etc
Experience with working with multiple Operating systems and devices is a big plus
Experience with various scripting and programming languages such as Perl, Python, Shell Scripting, Jython, Ruby, JSON, Java, REST services
5 years' experience with architecting and implementing Deployment Automation and Configuration Management tools like Chef, Puppet, etc
3+ years of experience with cloud computing solutions such as Google Compute Engine, Rackspace, MicrosoftAzure, AWS, etc
Demonstrated knowledge of standard IP networking technologies, switching, routing, firewalls, load balancing, DNS, DHCP, etc
High-level understanding of software systems design and technical concepts
Broad exposure to Open Source tools to include automation, security, networking and database. Big plus if candidate is an active open source community contributor
Excellent collaboration skills
Monitoring and log analytics Nagios, Cacti, Splunk, Zabbix, elastic Search

229

Referral Service Rep Coordinator Resume Examples & Samples

High school diploma, GED; or an equivalent combination of education, experience, skills, knowledge and abilities essential to the successful performance of duties assigned to position
Previous registration/patient access/insurance verification experience in a large, complex healthcare setting
Understands all insurance types (PPO's, Commercial, Point of Service, HMO's, Military, Medi-Cal, MediCare, Medical-Managed Care, etc.)
Possess a thorough working knowledge of third party insurance payors and Federal/State public programs
Ability to multi-task, demonstrate proficiency in computer skills and exhibit excellence in written and verbal communication
Must possesses superb customer service skills
Ability to interact effectively with the public, including patients, visitors, clinical and support staff
Knowledge of IDX, PCIS, EPIC
Experience with all Family Medicine lines of business, including Acupuncture, Osteopathic Manipulation, Psychiatry, Sports Medicine, Obstetrics, CA Children's Services
Experience with all UCSD contracted MCal referral processes, Government (TriCare) referral processes and knowledge of DME requirements

230

Referral Resume Examples & Samples

Act as key contact and advocate for Site Merchandising business objectives, ensuring that new system and workflow initiatives meet these needs and represent the digital customer vision
Assist in the gathering of new system and process requests from the Site Merchandising and Buying business teams, track requests with project teams, as well as ensure full socialization of requests, including relaying their status and roll-out plans, back with Merchandising and Buying organizations
Attend project planning meetings to consult on new site feature enhancements, representing Site Merchandising and Buying system and process needs, helping to drive the prioritization of enhancements accordingly
Partner closely with the Digital Business Enhancement team, system Business Analysts and enhancement Product Managers, and attend various project and release meetings during development life cycle for new enhancement features
Work with key partner teams to help evaluate potential changes and provide insight into current staffing and user processes and workflows, to help inform requirements and consider impact across organization
Minimum 3 years of experience in on line merchandising experience preferred
Prior ecommerce and/or retail experience preferred
Excellent written communication, verbal communication, and presentation skills
Ability to read, write, interpret business and technical documents
Basic math functions such as addition, subtraction, multiplication, division and analytical skills
Participate in the decision-making process in projects related to Digital Systems and Workflows, including system and project enhancements, and changes to existing workflows and establishing new workflows
Influence partner teams as a representative of the Site Merchandising team and their strategies
Must have demonstrable computer skills and aptitude, including proficiency with Microsoft Office software

231

Executive Referral Manager Resume Examples & Samples

Manage customer inquiries and/or concerns escalated from, but not limited to, these sources: phone, Executive Management, Case Managers, Customer Care, Roadside Assistance, email, fax, white mail. Concerning, but not limited to, the following categories: product, service, recalls, sales, warranty, legal issues, public relations, various media, technical and engineering issues, warranty, marketing and special projects
Accurately document and update customer/vehicle information in MBUSA internal customer data systems. Ensure complete documentation of customer contact with corrections and updates, as required
Research all aspects of escalated cases while determining the need to involve dealerships and/or the Field. Includes, but is not limited to: investigation of customer and vehicle details, outreach to necessary departments, dealerships and Field personnel
Knowledgeable on all aspects of Customer One Accommodation (C1A) including, but not limited to: ability to negotiate a successful resolution with dealer personnel, MBUSA department personnel, Field personnel, and customers. Ability to communicate the value of customer retention to all internal/external groups by winning customer trust and loyalty, driving business to dealerships, and making the dealer the hero
Knowledgeable on all aspects of the Closed Loop Process including, but not limited to: timely follow-up of all cases in order to bring them to a successful resolution, ability to communicate and negotiate with internal and external groups and customers
Support and mentor Executive Referral Managers. Provide training for new staff
Administration: General Knowledge of administrative procedures, process/project development, and system procedures
Business - General: General Knowledge of fundamental business practices and concepts that impact the success and profitability of the organization
Business Management: General Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, human resource management and efficiency and process method

232

Referral Resume Examples & Samples

Create application and system designs that satisfy business and non-functional requirements
Architect, design, build and operate scalable software systems and services for iOS or Android smartphones
Drive adherence to mobile optimized standards, APIs and governance across Macy’s organization
Hands-on code contribution and delivery - libraries, API's, documentation
Coordinate and work closely with other product and design teams to execute solutions
Design and champions solutions for the mobile channel. Understanding and taking advantage of modern mobile architectures, devices and vendor solutions
Acting as the technical subject matter expert: Mentoring fellow engineers, demonstrating technical expertise, and leading a small team solving challenging programming and design problems
Provide insights into the AR/VR application requirements and technology trends, deliver the research proposals, define the technology landscape, roadmaps, specifications, etc
Architecting and developing mobile apps, prototypes, or proofs of concepts (POC’s) leveraging latest modern technologies and ML systems
Demonstrated knowledge and understanding of structured analysis and technical design techniques
Understanding of mobile security protocols, analytics and social channel integration
Overall 10+ years of software development experience
Proven track record of building and delivering mobile applications and services for iOS or Android devices
Prior Knowledge of ML, VR/AR
3+ years of experience in Agile development methods
Solid experience programming in Java, Objective-C, good current knowledge of Unix/Linux environments, web API, XCode IDE, Interface Builder, iPhone SDK and DB
Strong knowledge of data structures, algorithms, and designing for performance, scalability, availability, and internet and mobile OS security fundamentals
Solid secure coding practices including good design documentation, unit testing, peer code reviews
Knowledge of network protocols and internet/web services: HTML 5, JSON, XML
Preferred experience dealing with cross-functional teams across several countries, as you’ll work across the board - with clients, PMs, UX/UI designers, and mobile engineers to coordinate successful project completions
Strong problem solving skills, adaptable, proactive and willing to take ownership
Ability to deliver projects on time, with high quality and within budget
Ability and desire to thrive in a proactive, high-pressure environment

233

Referral Resume Examples & Samples

Be the team’s representative on production calls for the application development team to track, manage, trouble-shoot and fix production issues both short term and long term
2+ years of hands on experience on REST, SOAP services and SQL
1+ year of experience on NOSQL, JMS, SOLR/Lucent technologies is a strong plus
1+ years of experience with Monitoring tools like DynaTrace, Splunk, KeyNote is a strong plus
1+ years of experience with Eclipse, Ant, Maven, SVN is desired
Prior application support experience is preferable
Application Profiling Skills (Java Core, Thread Dumps etc) is a great plus

234

Referral Resume Examples & Samples

Build, maintain, optimize, and document customer targeting across owned digital marketing channels (e-mail, web, mobile, etc) for various marketing programs such as domestic promotional, credit, loyalty, wedding registry, customer lifecycle, and more
Partner with internal teams to ensure communications cadence, targeting optimization and campaign execution are aligned to deliver the bottom line
Experience performing historical analysis on large data sets and forecasting trends to identify areas of future opportunity
Continually work to understand all digital marketing channels to improve the customer’s communication experience through targeting strategy, relevancy, and analysis
Work with team members to translate customer business rules into filter segments to ensure optimal list segmentation
Set up and QA campaign metadata for accurate campaign reporting
Set up and QA segments, filters, and complex flows for digital campaigns in advanced CRM tools
Assist in communicating and troubleshooting CRM tool issues with CRM Systems team
Consistently demonstrates regular, dependable attendance, and punctuality
1-2 years of experience in digital/omni-channel marketing or project management
BA/BS college degree is required; concentration in Marketing and/or quantitative focus is a plus
Prior experience with manipulating and interpreting large data sets to generate reports which provide insights & conclusions
Past CRM software experience is a plus
Partner with team members when making recommendations to business stakeholders
Self-starter with strong organization, and prioritization skills
Strong analytic and problem-solving skills a must
Demonstrable computer skills and aptitude/passion for technology, including proficiency with MS Office and database applications are a must
S/he can manage shifting operational and project deadlines in a cross-functional and collaborative environment
Ability to identify, resolve, and escalate issues, challenging the status quo when appropriate
Heavy focus on quality control and high attention to detail are essential to success

235

Referral Associate Resume Examples & Samples

2 years of experience in a clinical healthcare setting
2 years of experience in providing excellent customer service via the telephone
Experience in physician scheduling
Associate’s degree in Business, Public Health, or related field
4 years of experience in physician scheduling
Experience in Epic Cadence
Experience in Microsoft Word and Excel
Strong interpersonal and communication skills via the telephone and written word
Demonstrated ability to utilize resources and networking to problem-solve
Maintains ongoing tracking and appropriate documentation on referrals in an electronic medical records platform to meet patient access goals
Ensures complete and accurate registration, including patient demographic and insurance information
Collects information concerning patient clinical background and referral needs as per specialty guidelines
Reviews referral visit details and expectations with parents/guardians
Assists parents/guardians in problem-solving potential issues related to the appointment (e.g., requests interpreters, flags social workers, or coordinates transportation services)
Ensures that referrals are addressed and appointed within the referral access goal
Establishes and maintains relationships with identified service providers

236

Referral Resume Examples & Samples

Edit, test and optimize landing pages
Assist with executing health checks for the campaigns
College degree required or equivalent work experience
1+ years of experience in search engine marketing campaigns on Google AdWords, Bing AdCenter and Yahoo Gemini
Familiar with third-party bid-management software and trafficking processes; direct experience with Kenshoo Software a plus
Ability to prioritize tasks and communicate the decisions up the management chain
Strong quantitative skills
Ability to think creatively, analyze data and identify and resolve problems

237

Referral Resume Examples & Samples

Oversee creation, day to day operations, and testing of direct to customer email, mobile and site targeted communication – marketing, registry, credit and customer service, and 3rd party messaging by managing content delivery tracking, assembly, previewing, testing, and publishing email jobs for Macys.com, Macy’s Wedding Registry, and Macy’s International Shipping emails. Manage productivity improvement process across tactics by tracking on time delivery and accuracy of delivered content and introduce efficiencies to optimize workflows and cross functional partnerships
Work collaboratively with cross-functional teams including Marketing CRM, Marketing Strategy, Creative, Site Merchandising, Content Engineering, and Quality Engineering teams and be primary day to day contact for Retention Marketing tactic Vendors’ production and QA teams, managing status of daily campaign operations
Develop into a subject matter expert with the Macy’s Content Management System as well as vendor production tools and eventually become the point of contact for training, user issues, escalating system issues, and requesting enhancements
Customer Experience Management – determining if messages to our customers make sense, making recommendations to improve both functionality and creative execution
QA email content within the Content Management System and against all major browsers and ISPs; manage all email test cases; QA and second set Mobile and Site Targeted Content campaign set up against calendar events and audience as determined by CRM partners
Assist in trouble shooting and communicating internal CMS and external vendor tool issues with internal support team and recommend enhancements for improved production efficiency
Consistently demonstrates regular, dependable attendance, punctuality, and accountability for all areas of essential functions and given assignments
1-2 years of experience in online marketing or project management
Experience or knowledge of HTML and database applications is a strong plus
Must have demonstrable computer skills and aptitude for technology, including proficiency with Microsoft Excel, Word, and Powerpoint
Knowledge of email, mobile, Internet and direct marketing methods
Ability to maintain and enforce documentation
Ability to independently handle and filter issues and questions from various teams
Ability to problem solve when late changes or workflow issues arise; ability to reprioritize workload to flawlessly execute upon shifts in campaign or business requirements
Self-starter with strong organization skills with the ability to self-manage and work independently
Excellent time management and prioritization skills

238

Referral Resume Examples & Samples

Write user stories as part of an Agile project framework that directly support primary objectives of the project, are appropriate in size for iterative development, include clear and specific acceptance criteria and take into account dependencies on other stories and/or projects & initiatives
Provide Product leadership to a Lean Lab development team. Identify hypotheses, define Minimum Viable Products (MVPs) and KPIs to support experimentation and measurement
Work with others to champions the needs of business teams and stakeholders throughout the development process, ensuring that what is delivered meets the original goals and objectives of the project. Is able to operate in areas of uncertainty and ambiguity
Help to identify unmet customer needs and develops possible feature/functionality concepts that meet those needs
Work to gather input from a variety of internal and external sources to define product concepts; responds to the needs of customers throughout the development process; analyzes competitors and market trends; evaluates technologies; develops detailed requirements, feature definitions, implementation plans, and internal communications
Participate in cross-functional teams during the entire lifecycle of product development, including deployment and post-deployment activities
Proactively identifies problems that arise in the project, outlines options, recommends solutions, and escalates as needed
Help secures approval from senior management and other key stakeholders, as necessary
Work with internal business groups to adjust business tools and practices in order to support new features and functionality
Work with the team to communicate product solutions and benefits to customers and stakeholders; including knowledge transfer and training for on-going management of features
Assist to develop supporting business case, including financial impact and benefits statements, to support feature/functionality concepts and sell the concepts to internal audiences through persuasive oral and written presentations
Work to be become recognized as an expert - someone who has excellent judgment and whose projects have contributed significantly to the success of macys.com
1-2 years of experience in one or more of the following areas preferred: product marketing, product/program management, business development, management consulting desired, but not required
Usability and customer-focused design experience is a plus
Analytical, prioritization and negotiating skills

239

Physician Referral Service Rep Resume Examples & Samples

High School Degree or equivalent - Associates/Bachelors preferred
High level customer service skill and the have the ability to speak easily on phones
Must be bilingual English – Spanish
Prior experience in a healthcare environment with the understanding of patient insurance
EPIC experience a plus
Must display strong computer skills and a willingness to learn medical terminology
Attendance and punctuality are key requirements

240

CRA Trainee, Dp-referral Pipeline Resume Examples & Samples

Supporting the development of a subject recruitment plan
Establishing regular lines of communication plus administering protocol and related study training to assigned sites
Please note that this requisition is targeting external candidates to start in one of the 2018 cohorts

241

International Referral Liaison Resume Examples & Samples

Act as a liaison to sponsoring embassies and/or referring physicians and medical centers; provide relevant information regarding UPMC programs and services
Strictly adhere to UPMCHS patient confidentiality policies
Assist in the collection of information to track international patients throughout the UPMCHS including the utilization of automated systems
Maintain accurate patient data profiles so that pertinent information is readily available for the Center's staff as well as other UPMCHS departments requesting it
Assist the Patient Finance Coordinator to communicate any financial information to the patient correctly and clearly in order to facilitate the deposit of funds prior to rendering medical services and collection of outstanding funds after the treatment
Assist international patients in making appropriate travel arrangements, both to and from Pittsburgh
Coordinate the ground transportation and housing arrangement that best meets the patient's wishes with the Administrative Assistant
Consistently adhere to the UPMCHS goals of service excellence when interacting with patients, families, visitors and staff
Function as an ambassador for the international patient by facilitating their stay at UPMCHS and in Pittsburgh
Confirm all service related issues are identified and brought to the attention of the Director so that they can be resolved quickly and efficiently
Coordinate and participate in improvement efforts with the Director and other UPMCHS departments to ensure that the international patients receive appropriate, five-star, quality service
Assist the Director in recruiting volunteers and updating the Language Bank
Aid in developing foreign language resources for use when International Referral Liaisons are not available
Maintain a close working relationship with the physician representatives for each clinical service receiving international patients
Officially welcome the patient upon arrival to the airport, coordinates ground transportation, facilitates the admission process to the hospital system, and makes appropriate arrangements for housing of the patient's family
Provide the patient and family with the community resources necessary to insure that the patient's stay is as comfortable as possible
Translate and send correspondence between UPMCHS physicians and referring physician of the patient
Translate all educational materials, hospital forms and pertinent literature for the patient

242

SAP Referral Requisition Resume Examples & Samples

S4 Finance
BPC
OTC (SD/LE)
CRM
APO or IBP
SuccessFactors
Hana
Merchandising
CAR
PMR
MDG
Fashion Management Solutions
Retailing
ARIBA
Basis
HCM
SCM
Technology
Proven success in contributing to a team-oriented environment
Desire to work in an information systems environment

243

Referral Resume Examples & Samples

Assist in compiling, organizing and assessing campaign performance data for owned digital channels such as email, website, mobile, etc
Work closely with cross-functional team members to help manage and optimize planning process and milestones
Assist in developing a standardized request process and dashboard for digital retention tactics
Assist in management of digital retention tactic calendar through creation and updates
Partner with CRM team members to optimize campaign execution process
Attend meetings with cross-functional teams and provide detailed recaps
Assist in providing campaign response metrics, post-performance insights, and event KPIs
Communicate with internal teams to manage status on daily campaign operations
Additional responsibilities and projects as assigned
Minimum of 1 year experience in digital and/or omnichannel marketing
Within this position the individual will participate in the decision-making process
Self-starter with strong organization and prioritization skills
High attention to detail, ensuring high quality campaign execution assurance
Must have demonstrable computer skills and aptitude for technology, including proficiency with Microsoft Office software
Quick at learning new software tools
Familiarity with data types and metadata

244

Referral Resume Examples & Samples

Coordinate project activities from various business partners including development, site merchandising, marketing, UX, creative, content engineers, QA, and 3rd party vendors from inception to completion
Create detailed implementation schedules for projects and validate/communicate to project teams. Schedules should take into account all variables that may impact a project and will often need to include contingency plans
Lead production owned meetings. Set meeting tone with clear objectives and thorough agenda to maximize meeting time. Record and communicate action items and manage resources to ensure follow-up and completion
Ensure project is launched on time and meets initial project requirements. Keep team and management notified of progress and/or deviation from project schedule (deliverables, milestone dates, resources, etc.). Be first point of contact for cross-functional business teams when content and tool issues occur. Work with appropriate teams to facilitate resolution and communicate updates to business teams
Assist producer and senior producer to assess all processes and looks for areas of improvement in Macys.com work flow
BS/BA Degree or equivalent work experience
1-3 years detailed task planning and project execution experience
1-3 years digital project management experience with a strong preference for e-commerce
1-2 years SCRUM/Agile experience preferred
Solid understanding of digital production and release process, including direct experience with CMS and other digital tools
Ability to comfortably work with cross-functional multi-level teams
Able to participate in the decision-making of projects by providing a
Must be able to work independently within a multi-functional, multi-campus team with minimal supervision
Candidate should be self-motivated and able to escalate issues as needed
Strong organizational skills, excellent follow-up and follow-through, great analytical and negotiation skills
Ability to take initiative and lead others through ambiguous or complex projects

245

Referral Resume Examples & Samples

Design experiments, review and validate test data, conduct analysis, and report results
Communicate test results, insights and actionable recommendations
Interface with internal clients to facilitate successful experimentation projects
Provide technical leadership/vision and support the continued development of Macy’s best-in-class experimentation methodologies
Provide clients and management timely status reporting and testing plans
Master’s degree in psychology, sociology, or economics with a quantitative research emphasis; or a quantitative/technical field such as statistics, engineering, or mathematics
Outstanding communication skills, both written and verbal
Responsible for calling the results of Experiments & therefore recommending what experience to put into production and offering guidance on future enhancements based on test performance. The individual often has final authority; sometimes it’s a collaborative effort with the team in critical cases. These decisions affect our internal clients
Solid knowledge of experimentation design and inferential statistics
Excellent multitasking ability to coordinate multiple projects and meet both scheduled and unscheduled deadlines
Experience with SQL and SAS
Other related statistical tools a plus
3 or more years of related experimentation or statistical analysis experience
Experience with Internet-related projects with a background in online marketing and analytics preferred
Must work well in a dynamic, collaborative, changing environment

246

Referral Authorization Specialist Resume Examples & Samples

Assures all referrals are handled effectively and efficiently
Analyzes information required to complete pre- authorizations with insurance carriers and service area contacts
Demonstrates the skills of effective communication, decision-making and organization to ensure efficient job performance and job success
Provides high-level customer service to both referring physicians as well as referred patients
Assists with operational patient flow as applicable; performs problem-solving
Maintains current working knowledge; adheres to Medical Center and departmental policies and procedures
Provides service in a professional and courteous manner
Performs area-specific support activities

247

Optumcare Medical Referral Clerk Resume Examples & Samples

Your duties will include but not limited to: completing all referrals requested by providers, obtaining authorizations, faxing records to specialist offices, calling patients, taking patient phone calls, helping patients in lobby, mailing out referrals, and STAT referral requests
Working with up to 8 Providers and approximately 30 patients per day
Our goal is to have referrals out to our patients within 5 working days; Our referral specialists play a very important role to our patients
High school education or equivalent experience
6 months experience
Ability to multi-task in a high volume clinic environment
Insurance knowledge

248

Referral Resume Examples & Samples

Optimize campaigns and develop the long-term SEM strategy with the goal of driving sales growth
Foster relationships with major search vendors (Google, Bing, etc.), internal business partners and stakeholders
Define, monitor, and analyze all available SEM KPI’s to measure success
Stay abreast of new paid search engine marketing developments and opportunities in the SEM domain and incorporate into ongoing campaign management
3+ years of hands on SEM experience and BA/BS Degree in Business or marketing preferred
Microsoft Word, Excel, PowerPoint, third party bidding tools like Kenshoo preferred, tableau preferred
Detail oriented, comfortable presenting in groups, ability to learn new software applications quickly

249

Referral Management Liaison Tricare Resume Examples & Samples

Process STAT and Urgent referrals from the MTF, as well as assist in the processing of a minimum daily average of five routine referrals within the geo - pod with an expectation of processing additional referrals as capacity allows. Assist MTF staff with inquiries correspondence, claims issues and Urgent referrals
Supports Medical Management team on improvement in Referral Processing, Utilization Management (UM), CM, and Integrated Behavioral Health (IBH) initiatives by identifying and tracking systemic issues and supporting implementation of resolution as needed
Maintain close communications with the Lead RML or VP / DMO.Actively participate in meetings with MTF staff pertaining to primary responsibilities
Identify and report potential risk management and quality of care issues to the Lead RML, and / or the VPMO / DMO
Provide assistance to civilian providers with benefits, referrals, claims, Right of First Refusal (ROFR) process, Command Approvals, and eligibility in partnership with Provider Services or the Network Manager
Occasionally, may accompany Provider Relations personnel on provider visits, as requested, to educate them on referral process, claims, as requested by the MTF to maintain local provider relationships
RML's assigned to support Parent MTFs or USCG Districts will have responsibility for multiple sites
Responsibilities will include acting on behalf of the Lead RML and VPMO / DMO as needed
1+ years of customer service experience
1+ years of experience with Basic Microsoft Word (ability to save and edit documents), Microsoft Excel (create cell formulas, sum, filter, and sort) and Microsoft Outlook (ability to manage calendar and create emails)
Valid driver’s license; access to a registered vehicle or ability to travel to various locations throughout the course of the business day
Candidates must have MTF - required immunizations and TB test where required
Working hours 7:30 AM - 4:30 PM Monday - Friday in HST, some overtime may be required on weekends and / or holidays as business needs arise but not a regular basis
1+ years of experience and knowledge of TRICARE and / or the Military Health System

250

Referral Resume Examples & Samples

Define data needs, evaluate data quality, and synthesize data for analytic projects in a ‘Big Data’ environment
Perform and critique statistical analyses using R, SAS, Python and/or additional technologies
Collaborate across the marketing organization to define requirements, challenges and results
Effectively communicate and document technical analyses and results
Conceptualize problems, apply appropriate theory, explore approaches, simulate, and implement
Graduate degree in Applied Statistics/Mathematics/Economics, Operations Research, Computer Science, or related field preferred but not required (Bachelor’s Degree required)
2-3 years of experience in statistical analysis, experimental design, marketing research and/or data science
Intermediate to advanced proficiency with statistical computing platforms including SAS, Python, R
Experience with enterprise collaboration tools preferred (JIRA, Git, SVN)
Experience with ‘big data environment’ (Hadoop), preferably in retail/e-commerce
Advanced statistics and data science
Must be able to independently design and implement innovative solutions with minimal supervision
Design and implement statistical routines to achieve business objectives
Make recommendations to peers, stake-holders and management based on findings

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