Referral Resume Samples

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Guide the recruiter to the conclusion that you are the best candidate for the referral job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

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MJ
M Jacobson
Mozell
Jacobson
28644 Dawn Place
Los Angeles
CA
+1 (555) 824 3678
28644 Dawn Place
Los Angeles
CA
Phone
p +1 (555) 824 3678
Experience Experience
Boston, MA
Referral
Boston, MA
Eichmann, Shields and Watsica
Boston, MA
Referral
  • Improve, optimize, and identify opportunities for improved software development lifecycle
  • Work with the CI team to integrate the automation framework and automated testing into our daily development processes
  • Exercise solid knowledge of Appium capabilities providing feedback to improve framework and best practices
  • Work with senior developers, software architects and quality assurance engineers to resolve development roadblocks
  • Own development team’s tools, processes, and quality / performance of the work produced by the team
  • Work with the Test Automation Framework Technical Lead on the development of a long term roadmap and strategy
  • Provide application performance monitoring and tuning for improvements
Dallas, TX
Referral Management Liaison
Dallas, TX
Koelpin-Casper
Dallas, TX
Referral Management Liaison
  • Provide feedback to team members regarding improvement opportunities
  • Work is frequently completed without established procedures
  • Provides expertise and customer service support to members, customers, and/or providers
  • Operate in compliance with UHC M&V policies, procedures and performance standards
  • Assists with coordinating In and Out Processing
  • Assists the VPMO/DMO in planning meetings and participates in those meetings
  • Assist MTF staff with inquiries correspondence, claims issues and Urgent referrals
present
Phoenix, AZ
Diversity Drive Referral Pipeline Requisition
Phoenix, AZ
Larkin and Sons
present
Phoenix, AZ
Diversity Drive Referral Pipeline Requisition
present
  • Identifying, recommending and implementing emerging Modeling and IT trends, developments, tools and improvements/solutions
  • Proactive review of environment to suggest/develop new configuration management policies
  • Lead and influence the development of standards and decisions regarding changes to systems/applications, and provide technical leadership and vision
  • Engineering and architectural development of robust Operating system, middleware and application configuration solutions across GCS and line of business partners
  • Serve as an escalation point of Priority 1 incident for all the relevant stakeholders, which include active participation on calls for priority incidents and ensuring timely communication is done with all relevant stakeholders
  • Analyze new emerging technologies in the Configuration Management space and translate functionality of the new technology into an effective IT vision and strategy
  • Performance Management, mentoring and coaching the team
Education Education
Bachelor’s Degree in Computer Science
Bachelor’s Degree in Computer Science
Arizona State University
Bachelor’s Degree in Computer Science
Skills Skills
  • Detail oriented, comfortable presenting in groups, ability to learn new software applications quickly
  • Design and build database solutions that are both highly available and highly performing
  • Excellent PowerPoint skills with ability to tell a story with the data and make complicated ideas understandable to a broad audience
  • Provide oversight to ensure adequate focus on stability, scalability, performance and quality during design and development decisions
  • Superior communication skills with ability to communicate complex and detailed information in a consumable format
  • Strong organizational skills, excellent follow-up and follow-through, great analytical and negotiation skills
  • Comfortable with ambiguity and able to define clear and achievable product roadmap
  • Strong MS office skills, excellent communication skills and detail oriented
  • Strong leadership profile, personal networking skills, and excellent negotiation skills
  • Demonstrable ability to deliver projects on time with high quality
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15 Referral resume templates

1

Referral Event Resume Examples & Samples

  • Approach problems logically and with good judgment to ensure the appropriate customer outcome
  • Conduct research as needed
  • Required to abide by all applicable regulatory and department practices and procedures
  • Fluency in Windows Operating Systems and Microsoft Office tools
2

Pipeline CIB Tech Others Referral Requisition Resume Examples & Samples

  • The development of the strategic platform
  • Adhere to test driven development - writing clean code with appropriate unit tests and automated end to end tests as well
  • Analyze and understand the business requirements clearly to come up with clean solutions promptly
  • Investment banking experience is not mandatory, but good to have – candidates from other domains are also welcome
3

Pipeline CIB Tech Business Analyst Referral Requisition Resume Examples & Samples

  • Understand and summarize client requirements, document them, and translate them into possible technical solutions that meet end business user needs
  • Detailed analysis of product, account and client reference data, mapping between vendor data into enterprise and reference data
  • Hands on experience in writing SQL queries
  • Self motivated with excellent analytical, communication and problem-solving skills
  • Excellent interpersonal skills required to work effectively with colleagues at various levels of the organization
  • Detailed oriented and able to research/resolve issues independently
  • Good understanding of full software life cycle development processes including Agile processes
  • Experience working in financial markets with knowledge in some or all Prime Brokerage supported products
4

Inbound Referral Line-sales Agent Resume Examples & Samples

  • Handle all in-bound sales and service calls from Ameriprise Financial advisors and clients for auto, home and umbrella insurance products
  • Serve as "internal wholesalers" to generate referrals in order to meet sales targets
  • Build relationships with and service Advisors and Advisor clients, develop and communicate strategies to integrate auto and home insurance into advisors financial planning processes with their clients and develop and execute contact and follow up strategy
  • Travel to field offices to do training/events for Ameriprise Financial Advisors with a focus on demonstrating the value of a partnership between them and AAH
  • Experience at Ameriprise Auto & Home Insurance in Sales or Service
  • 3-5 years of relevant experience
  • Required Certifications: State Property & Casualty license within 30 days of hire
  • Excellent teamwork
  • Exceptional client experience skills
  • Strong product knowledge
  • Polished presentation skills
  • Strong selling, relationship building and business development skills
5

Referral Program Specialist Resume Examples & Samples

  • Work with the recruiting team members to have a firm understanding of all open roles
  • Accountability for the communication, tracking, and timely response to every employee referrals and the referrer
  • Screen candidates for eligibility determination
  • Partner with recruiters and sourcers to ensure clear and professional execution throughout the recruitment process for referrals
  • Partner with recruiters and sourcers from all offices to understand talent pipelines and help plan and execute on ad hoc projects and events
  • Work on the backlog of referrals by reviewing and executing as appropriate
  • Responsible for developing creative strategies through events, tools, communication channels to increase referral talent and pipelines
  • Educate employees on quality referrals for the company
  • Work collaboratively with other Referral Program Specialists to manage referral flows and the day-to-day administrative operation tasks
  • Responsible for accurate and timely entry of referral data into our recruiting tools
  • Solicit feedback from referrers and recruiting on process and program to refine and execute
6

Supervisor of Referral Resume Examples & Samples

  • Current RN license in the state in which the nurse is / will be required to practice
  • Our Department of Defense contract requires U.S. Citizenship
  • 3 - 5 years of varied clinical RN experience
  • BSN or Bachelors degree in a related field
  • 2 years of management experience
  • 1 year of managed care experience
  • UM or Case Management or Quality Management Certification
  • 3 or more years of Utilization Review or Case Management experience
  • Use of health and business data informatics
7

Referral Manager Resume Examples & Samples

  • NYS Registered Nurse (RN) license
  • Strong hospice knowledge
  • Master's Degree in related field
  • Leadership background
  • Previous Sales / Intake / Liaison work
8

Referral Resume Examples & Samples

  • Organizing merchandise by style, size and color on the selling floor and stockroom
  • Upholding all Bloomingdale's OUTSTANDING presentation standard
  • Offering customer service to internal and external customers
  • Greeting all customers promptly and delivering "friendly and attentive service"
  • Basic understanding of merchandise - the features and benefits
  • Locate pre-sold merchandise for customers as needed
  • Additional selling support assignments according to the business needs
  • Flexibility with schedule, dependent upon business needs
  • Ability to communicate effectively with customers, peers and management
  • Poised polished and professional
9

Referral Resume Examples & Samples

  • Meeting or exceeding sales and new account goals
  • Become familiar with product information understanding features and benefits of your product
  • Demonstrate knowledge of store products and services and use this knowledge to build sales
10

Referral Resume Examples & Samples

  • Sell the Bloomingdale’s Loyallist Charge Card as the BEST way to shop at Bloomingdale’s
  • Know and understand the events throughout the store and communicate to the customer
  • Support the use of fulfillment tools and multiple channels to meet the customers need (Search and Send, bloomingdales.com, The Outlet,)
  • Utilize selling technology (Look books, MPOS, b-connected, mobile apps, etc.) to meet the needs of the customer
  • Strong interpersonal and communication skills. Ability to determine customers’ needs through friendly interactive dialogue
  • Understand and ability to use technology
11

Pipeline Oracle DBA Referral Requisition Bangalore Resume Examples & Samples

  • Solid Experience in Oracle 11g or newer, Oracle RAC, Data Guard, Data Guard Broker, GoldenGate, ASM, ACFS, database replication techniques, automation of Database builds, database upgrades, Database migrations, database monitoring, database performance tuning, database backup/recovery
  • Requires good communication skills to work closely with Project Managers, System administrators, Solution Architects, Application Development teams, and other teams as necessary to complete the database projects
  • Good RHEL or AIX operating system experience is needed along with shell scripting
  • Candidates will possess strong proficiency in Python and/or PERL
  • Participation in drawing up new standards (where appropriate) to ensure that best practices are applied
  • Experience with OEM & GRID Control for monitoring and troubleshooting
  • Implement audit Security and access controls
  • The ability to work independently and on a team
  • Implement Global standards and follow Oracle best practices
12

Scotiabank Referral Resume Examples & Samples

  • You are a strong communicator, easily building professional relationships with an eagerness to work with customers on a daily basis, providing sound financial advice as it relates to their Day to Day banking, Self Service banking, Investments and Borrowing/Insurance needs
  • You are highly organized and results oriented with demonstrated flexibility in adapting to a constantly changing environment
  • Strong personal ethics
  • The Winnipeg District includes the areas of Emerson, Kenora, Portage La Prairie, Red Lake, Selkirk, Steinbach, Winkler, and Winnipeg
  • The Saskatchewan North District includes the areas of Carrot River, Flin Flon, Glaslyn, Hudson Bay, Humboldt, Kindersley, Kinistino, Melfort, Nipawin, North Battleford, Prince Albert, Rosetown, Saskatoon, Shellbrook, Spiritwood, The Pas, Thompson, and Tisdale
  • The Saskatchewan South District includes the areas of Avonlea, Beechy, Brandon, Dauphin, Estevan, Moose Jaw, Moosomin, Outlook, Regina, Swift Current, Virden
  • The Central Alberta District includes the areas of Beaumont, Camrose, Drayton Valley, Drumheller, Innisfail, Lacombe, Leduc, Olds, Red Deer, Rocky Mountain House, Sherwood Park, Spruce Grove, Stettler, Stony Plain, Sylvan Lake, Wetaskiwin
  • The Northern Alberta District includes the areas of Anthabasca, Barrhead, Cold Lake, Edson, Fort McMurray, Fort Saskatchewan, Grande Prairie, Hinton, Lac La Biche, Llyodminster, Morinville, Peace River, Slave Lake, St. Albert, Thorhild, Valleyview, Vermilion, Westlock, Whitecourt, Yellowknife
  • The Alberta South District, includes the areas of Arrowwood, Blairmore, Brooks, Coaldale, Cranbrook, Fernie, High River, Lethbridge, Medicine Hat, Milo, Nelson, Okotoks, Picture Butte, South Lethbridge, Stand Off, Taber, Vauxhall, Trail, West Lethbridge
13

Major Accounts Sales Rep-referral Eligible Resume Examples & Samples

  • Grow revenue from new and existing clients
  • Maximize revenue by monitoring and evaluating changes in market, emerging trends, competitive shifts and customer challenges & opportunities
  • Fully utilize advanced sales skills in prospecting, fact finding, proposal writing and delivering presentations
  • Identify customer needs through pre call planning, utilization of marketing resources, competitive analysis, and customer feedback, in order to connect meaningful media solutions across the Tribune portfolio
  • Foster and develop professional relationships within the community and client organizations by attending community, industry and client functions
  • Work collaboratively across the organization to build meaningful cross platform solutions
  • Adherence to internal processes and reporting to ensure that all aspects of campaign management are executed correctly
  • Utilize support roles and resources in order to maximize sales time
  • Deliver uncompromising customer support and attention to detail
  • Bachelor's Degree in Business or Liberal Arts or equivalent related experience in Marketing and/or Sales
  • Minimum of 3-5 years experience in Sales/Marketing with demonstrated success in exceeding revenue targets
  • Candidate must be highly motivated with a passion for customer satisfaction
  • Candidate must be analytical, persuasive, and posses strong communication skills
  • Ability to excel in a highly competitive environment and adaptability to a rapidly evolving media landscape
  • Requires demonstrated understanding of traditional and emerging media marketing solutions
  • Requires proficient business development, strategic thinking, presentation, time management, and closing skills
  • Requires the ability to entertain and travel to customer sites and industry functions. Requires a valid driver's license
14

Application Developer Referral Event Resume Examples & Samples

  • Partner with the infrastructure, development and architecture team to enforce best practices for all aspects of systems development including requirements, design, build and testing/validation
  • Propose standard modifications to existing software applications and modules in accordance with high-level specifications, application support and industry standards
  • Adhere to architecture standards, risk management, security policies, processes and procedures when reviewing applications
  • Manage the relationship with internal LOBs to ensure superior service delivery for all application core technologies
  • Create technical design recommendations for developing and integrating programs per written specifications
  • Build / improve client relationships through proactive communication and face-to-face meetings
  • Professional experience as an enterprise application developer with advanced level skills in Java/J2EE
  • Experience with the following
15

Referral Coordination Specialist Resume Examples & Samples

  • Prior experience working in a physician’s office
  • Experience using medical terminology
  • Working knowledge of computers with an ability to quickly learn new systems
  • Strong organizational skills with ability to prioritize and multi-task
  • 2 years or more of experience, with Primary care Physician/Medical office processing outside referrals
  • Medical appointment scheduling experience
16

Referral Interview Event Resume Examples & Samples

  • Effective verbal and written communication with both external and internal customers
  • Document customer account activities thoroughly and concisely
  • Engage in interactive dialogue with customers through active listening
  • Make appropriate decisions on behalf of the customer quickly and effectively
  • Effectively prioritize work to ensure efficiency
  • Critical thinker and ability to exercise independent judgment
  • Familiarity with multiple browsers, multiple tabs, window navigation and instant messenger tools
  • Minimum of one year of customer interaction or customer support experience strongly preferred, either by phone or face to face
  • Bilingual Candidates must be fluent in Spanish and English, must be able to read and translate from English to Spanish and a minimum of two years of customer interaction or customer support experience is strongly preferred, either by phone or face to face
  • Must be willing to work in an environment that requires 100% phone-based customer interaction
  • Proficiency with basic computer functions including mouse and keyboard usage, launching applications, conducting searches on the Internet, and maneuvering in a Windows-based environment strongly preferred
17

Referral Program Specialist Resume Examples & Samples

  • Working with the recruiting team members in order to have a excellent understanding of all open roles
  • Accountability for the communication, tracking, and timely response to every employee referral and the referrer
  • Understand talent pipelines
  • Work collaboratively with the referral program manager and global counterparts to manage referral flows and the day-to-day administrative operation tasks
  • Responsible for accurate and timely entry of referral data into recruiting tools
  • Minimum of 2+ years on a Recruiting teams
  • 1+ years in screening resumes
  • Ability to develop and maintain strong relationships with all parties in Recruiting, HR, and employees
  • Experience in developing and managing events
  • Team oriented and collaborative
  • Move fast and be responsive
  • Take initiative and responsibility
  • Adaptable, resourceful and possess the desire to learn and grow
18

Director Product Manager Referral Acquiring Solutions Resume Examples & Samples

  • Bachelor's Degree required
  • 12+ years of Product Management experience required
  • 5+ years' experience working for a merchant acquirer and/or payment gateway or processor on card acquiring strongly preferred; experience with domestic and international acquiring, as well as alternative payment acquiring, desired
  • Strong understanding of merchant acquiring economics, including interchange and scheme assessments
  • Exceptional written and oral communication skills, exceptional interpersonal skills and the proven ability to influence and communicate effectively across regional and functional lines
  • Ability to work independently within a complex and often ambiguous environment, to drive rigorous, fact-based recommendations to stakeholders and to juggle multiple initiatives at once
  • Solid interpersonal skills with a high level of self-motivation and initiative
  • Strong analytical, planning and project management experience with strong problem solving capabilities
  • Demonstrated ability to work with large, cross-functional (e.g. product, business development, sales, strategy, marketing) and cross-regional teams in a complex, highly matrixed organization to determine business and customer needs and to build solutions to meet those needs
19

Senior Director Referral / Acquiring Resume Examples & Samples

  • 15+ years of Product Management experience required
  • 8+ years' experience working for a merchant acquirer and/or payment gateway or processor on card acquiring strongly preferred; experience with domestic and international acquiring, as well as alternative payment acquiring, desired
  • Experiences with merchants and partners' business tools for boarding, underwriting, and portfolio management
20

Pipeline Quality Analyst Referral Requisition Bangalore Resume Examples & Samples

  • Provide hands-on functional and technical expertise to detect and fix quality-issues/bugs
  • Plan and implement Automated/Functional testing strategy for a large globally distributed technology team
  • Drive and lead QA automation initiatives across a large application portfolio. Determine testing best practices & principals and promotes them across the organization
  • Hands-on QA experience in Automated/functional testing space. Experience in leading, guiding and mentoring a team of automation/functional test Engineers in a globally distributed environment (onsite/offshore model)
  • Prior experience in planning & implementing Automated testing strategy for a large globally distributed technology group using standard automated/performance testing tools like Selenium, QTP, Loadrunner, Cucumber etc
  • Experience in establishing, growing and managing deliverables of a team of highly motivated and skilled test-engineers handing QA activities across large portfolio of applications (web, batch and client-server)
  • Should have some front office experience in Investment Management domain
  • Strong understanding of Software Quality Assurance process & methodologies
  • Experience in managing globally distributed stakeholders & program-managers responsible for different streams of work
  • Ability to plan, identify & adjust the scope of the testing correctly with the associated risks
  • Some exposure to Unix, shell/windows scripting, Database/SQL (Sybase, Oracle or MSSQL)
21

Pipeline OS Admin Referral Requisition Bangalore Resume Examples & Samples

  • Providing problem and incident management along with chronic issue remediation plans and execution
  • Ensuring all servers transferred to Operations Support adhere to all standards for production servers
  • Providing day-to-day remediation of risk and compliance issues in the environment
  • Supporting key technology initiatives including virtualization, data center, disaster recovery, and capacity planning
  • Performing duties following all JPMC standards regarding engagement, change management, and escalations
  • Escalating issues to vendors and providing root cause analysis and incident reports
  • Work closely with ECCS engineering and architecture to aid in solution designs
  • Ensure change management policies and procedures are followed
  • Providing timely resolution to break/fix issues
22

Gac-referral Drive Resume Examples & Samples

  • 5-8 years significant experience in using Base & Advanced SAS, and SQL in Unix environment (Shell Scripting)
  • Working with and querying Oracle & Teradata databases
  • Daily interactions with Marketers & business analysts on multiple projects - required to communicate and clarify requirements, results, and timelines
  • Identify downstream/customer impact of the deliverable and escalate where necessary
  • Experience in complex data manipulations including the usage of SAS procedures as well as traditional SAS data step programming
  • Bringing large data (i.e. millions of records) from SAS and non-SAS data sources into a SAS environment and performing SAS data manipulations against the resulting sets. This includes ability to merge tables of different designs, develop SAS Macros and generate list output files/reports
  • Excellent analytical skills. Ability to manage multiple tasks effectively with strong analytical and problem solving skills demonstrated by previous work experience
  • Performing data processing and file creation for the execution of the complex marketing campaigns in Portfolio List Management
  • Develop, test and execute code based on business requirements or technical specifications to extract and process targeted customer data
  • A background in marketing operation, direct marketing or data analysis in banking or financial institution environment is preferred
  • Excellent verbal communication and correspondence skills
  • Multi-tasking in fast paced environment
  • Ability to prioritize and work under stringent timelines
  • Result oriented with proactive approach to resolving problem
  • Ability to listen/observe/acknowledge/lead by example and provide recommendations
  • Lead & mentor analysts and architects on the behavioral analytics team
  • Analyze large volumes of cross-channel customer data to gain Insight and identify opportunities for improvement. (Web, Mobile, Transactional & Other)
  • Synthesize data into actionable recommendations
  • Communicate data findings through engaging stories that are easy to understand
  • Partner closely with teams such as Product, transactional and feedback analysts and support/address their analytical needs
  • Support reporting and dash-boarding efforts that measure established KPIs pre and post digital enhancements
  • Drive the analytics data collection and measurement efforts by translating the lines-of-business requirements into reports and dashboards
  • Develop and document data collection, implementation & reporting standards for any new development efforts/site functions
  • Effectively develop custom dataset configurations, metrics and dimensions to address analysis questions within Adobe Insight to meet business objectives
  • Build and support custom datasets within Adobe Insight for ad-hoc analytics in a fast paced environment
  • Provide consistent updates on the status of progress/issues, risks and concerns to digital analytics management
  • 5+ years of business/data analysis experience required, preferably in a financial reporting environment with an emphasis on digital/customer analytics
  • 3+ years of experience working with online and mobile technologies
  • 3+ years experience with SAS/Greenplum, R, Web Analytics and/or other data mining tools
  • 2+ years experience with Tableau, MicroStrategy, Cognos and/or other BI tools
  • 2+ years experience in transforming qualitative and quantitative data into actionable recommendations and KPIs
  • 1+ years experience interacting with product, marketing, and/or customer experience teams
  • 1+ years of Architect level experience with Adobe Insight (Data Workbench)
  • Any Tag Management tool experience is a plus
  • An understanding of social media trends and changes in the digital products/services space
  • Knowledge of Database Programming Languages for SQL, Oracle, & DB2
  • Proficient in use of standard office software - MS Office, Excel, PowerPoint & Visio
  • Proven critical and strategic thinker - Ability to understand all available information, synthesize, and communicate a proposed solution clearly and concisely
  • Excellent communication, project management, and client partnership capability
  • Strong understanding and interest in the data lifecycle from collection to consumptions to action
  • Proven ability to work in a fast paced environment, meet deadlines, and perform at high standards with limited supervision
  • Master’s or Bachelor's degree with equivalent work experience in Analytics/Business Intelligence fields. (Mathematics, Statistics, or related discipline)
  • Synthesize large volumes of data into actionable insights to influence business and marketing strategies
  • Segment customers based on internal and external attributes to clearly identify opportunities for growth, drive targeting strategies and measure overall portfolio performance
  • Collaborate with partners on marketing team to develop and implement initiatives to drive profitable growth
  • Forecast P&L impacts of various marketing initiatives
  • Measure campaign performance and effectively communicate results and recommendations to senior leadership
  • Bachelor's degree in a quantitative discipline such as business, finance, economics, engineering, or mathematics). MBA preferred
  • Has a minimum of 6+ year’s analytics experience within marketing, finance or risk analysis. Finance services industry experience preferred
  • Proficiency in a programming language. SAS and SQL preferred
  • Demonstrated proficiency with Microsoft Office (Excel, PowerPoint)
  • Understanding of the key drivers within the credit card P&L preferred
  • Proficiency in critical thinking and problem solving
  • Strong organizational skills, communication skills and the ability to work independently
  • Expert in managing and manipulating large, complex datasets
  • 8+ years experience in data mining and analysis in retail, direct marketing, or other consumer-oriented business with large customer databases
  • 5+ years experience in the payments industry
  • 4+ years of people management experience
  • Strong analytical skills - hands on knowledge of SAS/SQL programming is preferred
  • Ability to use business judgment to guide analysis, draws implications from analysis, and synthesize into clear communications
  • Strong written and oral presentation skills, including the ability to convey complex information simply and clearly to senior business leaders
  • Strong influencing skills in working with internal as well as external individuals and organizations
  • Superior attention to details and process / project management skills
  • BS or MS in a quantitative discipline such as Statistics, Economics, Math, Operations Research or Engineering preferred
  • Lead and provide thought leadership within modeling, strategy and MIS functions
  • Partner with onshore leaders to drive projects assigned to the team
  • In conjunction with data owners and department managers, contribute to the development of data models and protocols for mining production databases
  • Contribute to data mining architectures, modeling standards, reporting, and data analysis methodologies
  • Work with business domain experts and application developers to identify data relevant for analysis
  • Work with application developers to extract data relevant for analysis
  • Provide and apply quality assurance best practices for data mining/analysis services
  • Develop new analytical methods and/or tools as required
  • Adhere to change control and testing processes for modifications to analytical models
  • Collaborate with unit managers, end users, development staff, and other stakeholders to integrate data mining results with existing systems
  • Respond to and resolve data mining performance issues. Monitor data mining system performance and implement efficiency improvements
  • Keep the team updated with the latest tools and technologies used in the industry
  • Master's degree in a quantitative discipline such as business, finance, economics, engineering, or mathematics). MBA preferred
  • 7+ year’s analytics experience within marketing, finance or risk analysis. Finance services industry experience preferred
  • Strong Retail Banking and credit Card domain knowledge is a must
  • Strong understanding of data mining models, structures, theories, principles, and practices, including machine learning, statistics and text mining techniques
  • Excellent knowledge of data mining / predictive modeling tools such as SAS, SPSS, etc
  • Hands-on coding / implementation of algorithms for data mining
  • Ability to guide and conduct research into data mining issues, practices, and products as required
  • Strong familiarity and experience with data preparation and processing such as assessment of data quality, new variable creation, variable selection, etc
  • Bachelor's Degree with 6-9 years of related experience
  • Fully knowledgeable of processes, procedures and standards of the functional area
  • 6+ years of experience in Web Designing
  • Proficiency with the Adobe Creative Suite
  • Experience with the Adobe Experience Manager (AEM)
  • Experience in HTML, XHTML, CSS, and JavaScript is required
  • Ability to work in a fast paced fluid environment against tight timelines
  • Proficiency with Microsoft office is required and Microsoft Visio knowledge is desired
  • Candidate should be detail-oriented, technically astute, and possess strong verbal and written communication and organizational skills
  • Strong analytical and program management skills are desired, including a detailed understanding of how to translate customer business needs into functional documents
  • A solid understanding of credit card marketing programs is required
  • Familiarity or experience in operations, direct marketing, and data analysis in a banking or financial institution environment is a plus
23

Gac-referral Drive Resume Examples & Samples

  • Bachelor's degree or equivalent required
  • 3 to 6 years of experience with SQL Server, SSRS, SSAS (Must Have)
  • Understanding of MDX and multi-dimensional data sources
  • Work with version control tools like Subversion and project tracking tools like JIRA in a team setting
  • General knowledge of Tableau preferred
  • Very strong organizational, task management and prioritization skills
  • Competent written and verbal communication skills
  • Experience – 5-8 yrs
  • 3+ years experience with SQL/PLSQL, SSIS, Teradata (Must Have)
  • Working knowledge of NICE and other call center data sets preferred
  • General working knowledge of Relational Databases
  • Ability to work with minimal supervision in a fast paced, dynamic environment
  • Help define processes for data architecture design review and performance optimization, Data / Dimensional Modeling for data architectures
  • Provide Business Intelligence and Data Governance roadmaps strategies and recommendation
  • Skills in producing Conceptual/Logical models
  • Strong Technical leadership and ability to provide direction to solution designers
  • Own Metadata Management, Data Quality and Profiling processes
  • Mentoring team members in the use of Conceptual/Logical models
  • Ability to assess current technical architecture
  • Develop disaster recovery strategy
  • Determine and ensure execution of backup and recovery strategy
  • Continue to investigate and evaluate emerging BI technologies
  • Should have at least 8 -10 years of experience in designing and developing Relational and Dimensional data models, especially for Retail domain
  • Strong Dimensional Data Modelling experience. Should have used design patterns and ETL framework automation
  • Good experience on Data Modelling tools like Erwin,Wherescape 3D etc
  • Should have Sound Knowledge of Teradata Architecture
  • Should be strong in Teradata SQL
  • Should have sound knowledge in Performance Optimization of database I/O and ETL processes
  • Knowledge of NoSQL database, MongoDB, Cassandra HBase, Hadoop desired
  • Sound understanding of physical database structures and I/O processes
  • Sound consulting skills and capability to define processes and framework
  • Be a key contributor to initiatives that require technical expertise
  • Good inter-personal and client communication skill
24

Diversity Drive Referral Pipeline Requisition Resume Examples & Samples

  • Strong Java, J2EE development experience
  • Exposure to UI development
  • Strong technical development experience on effectively writing code, code reviews, best practices on configuration management and code refactoring
  • Proficiency in SQL and Database development
  • J2EE & OO Design Patterns
  • Proven problem solving and analytical skills
  • Negotiation and influencing skills
  • A delivery focused approach to work and the ability to work without direction
  • Understanding Business Requirements, and Functional Specifications
  • Understanding existing program logic
  • Providing and/or agreeing estimates for required development
  • Creation/ update of Detailed Design Specifications, Program Specifications, and program Version Control documentation
  • Coding of new programs and changes to existing programs
  • Creation of Unit Test Plans, and execution of Unit Tests
  • Preparation and execution of Systems Test Plans and Scripts
  • Providing technical support for Quality Assurance (QA) Testing
  • Providing technical support for User Acceptance Testing
  • Creation of Implementation/ Backout Plans and Support Handover Document
  • Providing technical support for Production Implementations, and post-implementation support during implementation warranty period
  • 10+ years of experience in information technology with an emphasis on QA Automation and Data testing
  • Conversant with Agile processes and tools such as Jira
  • Hands-on experience with SQL coding and scripting in a Linux environment
  • Knowledge of banking products and BCBS is a must
  • Strong Knowledge of QA best practices including project planning, testing cycles, defect tracking, testing data preparation, testing scripts/resource planning etc
  • Able to demonstrate a track record of providing testing solutions, through the use of manual /automation test techniques (HP toolset), including QTP preferred
  • Experience with onshore/offshore QA team model
  • Experience in performance/stress testing
  • Good working knowledge of Continuous Integration, Web Services validation using automation tools
  • Excellent programming skills using one of the low level languages preferred
  • Analysis of the organization's business needs with the capability to translate LoB requirements for automation use cases into design and implementation plans
  • Engineering and architectural development of robust Operating system, middleware and application configuration solutions across GCS and line of business partners
  • Proactive review of environment to suggest/develop new configuration management policies
  • Development and architecture of NoSQL database environment
  • Translate Business Requirements to Conceptual and Logical Data Models (ERDs – Entity relationship Diagrams)
  • Create Physical Data Models (ERDs), of different types, from Logical Data Models
  • Recognize the need for a specific relational design – OLTP, OLAP, Data Warehouse – from a set of project requirements, and/or from a Logical Data Model
  • Mapping of Logical to Physical Data Models and vice versa
  • Create DDL from Physical Data Models
  • Work closely with Database Engineering to move DDL to Test and Production environments
  • Evaluate other Modeler’s logical and/or physical data models for (a) adherence to LDM modeling principles, such as 3NF (b) adherence to CST Standards and Guidelines and (c) a match between business requirements and model content
  • Participate in model design reviews and testing
  • Explain/ teach classical Conceptual, Logical and Physical Data Modeling
  • Manage multiple assignments simultaneously, while working independently, and with other engineers and SMEs
  • Identifying, recommending and implementing emerging Modeling and IT trends, developments, tools and improvements/solutions
  • Excellent problem solving skills and technical reasoning
  • 10+ years of employment history in the Financial Services industry and a corresponding history of data models delivered
  • Expert in both OLTP 3NF modeling and Kimball-style dimensional modeling; OLAP is a plus
  • Familiarity with SDLC
  • A track record of using Erwin, versions 7 – 9; experience with other data modeling tools will be considered
  • Awareness of other modeling techniques such as UML
  • Familiarity with reference data at the global and local level
  • Familiarity with a standard Financial Industry Data Models (examples: IBM, Teradata, etc.) is a plus, but not required
  • Develop functional documentation which fully describes the current structure of the system, along with impacts to the system resulting from proposed changes
  • Work with business partners to validate, clarify, and normalize business requirements
  • Interact with solution architects to validate current system design, and how proposed solutions affect that design in order to fulfill stated requirements
  • Validate functional documentation with all partners, business, architecture, development and QA
  • Guide development and QA through the process of converting functional analysis into software solutions and software test plans
  • Act as resident technical subject matter expert for the Operational Risk domain
  • As a change management lead, collaborate with the development, testing and release managers
  • 10+ years of experience in information technology with an emphasis on business system analysis and functional specification development
  • Experience documenting functional specification, such as the creation of use cases, wireframes, process and data flows
  • Experience with supporting and delivery functional specifications for large scale web applications
  • Experience with business needs analysis, documenting requirements, managing the requirement development process, and translating user requirements into technical specifications
  • Thorough understanding of the software development lifecycle, both waterfall and agile methodologies
  • Define project scope and influence priorities
  • Oversee development and management of detailed plans and schedules that define resources, milestones, tasks, time-frames, and costs needed to meet project objectives
  • Influence staffing model and oversight necessary to ensure effective execution of resources
  • Identify risks and changes to project scope
  • Report on project status; Identify and track project progress against defined milestones and expenses
  • Escalate issues, frame options & impacts and present recommendations
  • Organize and facilitate project level meetings
  • Identify metrics and measure project success
  • Adhere to the CST Software Development Lifecycle (SDLC) methodology
  • Adhere to Global Technology (GT Drive) mandates and manage key metrics
  • Maintain effective relationships with sponsors, stakeholders, and key partners
  • Maintain Clarity (Project reporting tool)
  • 15 + years of experience in IT Program /Project Management within a large complex environment
  • 10 + years of experience with managing multiple concurrent application development projects
  • Extensive experience with effectively leading the strategic direction of application portfolios
  • Experience working in complex matrix management environment
  • Experience in data related projects, data warehousing methodology and technology
  • Proven experience in architectural and solution design
  • Highly motivated team player with excellent analytical, written and verbal communication skills
  • Ability to translate vision and strategy into clear actionable goals, establish priorities and achieve measurable results
  • Able to effectively manage large size technology team in an onshore/offshore environment
  • Able to manage budgets, funding approval, forecasting and tracking of project spends
  • Demonstrated organizational, management and leadership skills
  • Track record of establishing and maintaining collaborative cross-organizational partnerships to achieve results
  • Skilled in use of the Microsoft Suite of tools
  • Compliance, Control and/or Operational Risk experience a plus
  • Should possess strong domain knowledge
  • Ability to adapt to a dynamic work environment and constantly changing priorities
  • Ability to develop strong client relationships and maintain them
  • Will be part of production support team of 100+ members and operations managers as direct reporting
  • Setting a clear vision for success and working towards it
  • Will be responsible to drive the team towards efficiency
  • Drive service improvement initiatives
  • Partner with service owners and drive areas of opportunities for standardization and automation
  • Accountable for services that are delivered as a part of Server Operations team
  • Serve as an escalation point of Priority 1 incident for all the relevant stakeholders, which include active participation on calls for priority incidents and ensuring timely communication is done with all relevant stakeholders
  • Communicate global strategies and other firm wide initiatives in the location through the required management chain and regular meetings
  • Develop team’s capability to take up more challenging projects/tasks
  • Responsible for managing head count portfolio for Server Operations in the location
  • Performance Management, mentoring and coaching the team
  • Experience of handling large team
  • Advance knowledge on LINUX, Solaris and WINTEL platforms
  • ITIL Process experience
  • Performance Management for people
  • Bachelor’s degree or higher
  • Formal certification for supported platforms
  • ITIL V3 Certification
  • Expertise in the risk & controls environment including risk identification, control evaluation, testing, sampling methodologies, technology controls, audit engagement process, controls substantiation, etc
  • Functional lead and/or related direct or indirect team management experience
  • High level of technical understanding of the various platforms, networks, and applications that comprise the Infrastructure environment
  • Understand regulatory and corporate requirements e.g. SOX, SSAe16, SAS70, Monetary Authority of Singapore (MAS) etc., Knowledge of controls frameworks: COSO, COBIT, FFIEC
  • Relevant certifications include: CISM (Certified Information Security Manager), CISSP (Certified Information Systems Security Professional), CRM (Certified Risk Manager) and CISA (Certified Information Systems Auditor)
  • Experience implementing process change and working with globally dispersed teams
  • Excellent analytic and problem solving skills, positive self-starter with proactive approach and excellent time mgt and prioritization skills
  • Ability to communicate ideas in a clear, concise manner, at all levels of the organization
  • Good planning, coordination and implementation skills, and the ability to work across towers and functions to deliver and execute
25

Pipeline Business Analyst Referral Requisition Resume Examples & Samples

  • Deep knowledge of and experience with equity swaps / synthetic prime brokerage – additional familiarity with other market access products and/or cash prime brokerage in multiple markets is desirable
  • 3+ years business analysis experience with the ability to lead the requirements gathering phase in small to medium scale projects
  • Partner with product development, QA and other technology teams
  • Multi-task in a fast-paced environment
26

National Affiliate Referral Agent Resume Examples & Samples

  • Maximizes residential sales calls made and received by selling Cox Communications products and services to new and existing customers generating revenue. Services include video, telephone, high-speed data and digital TV services, etc.) while at the same time educating customers and promoting current marketing campaigns and promotions
  • Completes inbound and outbound sales based on meeting service level agreements for assigned leads generated from Cox employees and business partners
  • Understands and promotes current marketing campaigns and at times, boutique lead generation partner offers, based on source of customers
  • Utilizes sales skills to meet production expectations
  • Completes timely and accurate records of sales activities both in ICOMs and in the referral management platform on a daily basis
  • Maintains current job knowledge through completion of on-going training opportunities, satisfactory skills assessment scores, and attainment of job related certifications, including annual certification renewal/update
  • May serve as Project Lead, Subject Matter Expert, and/or Department Liaison for new product rollouts, marketing efforts, training programs, and/or various other strategic initiatives
  • Ensures internal departmental quality control through diligence in customer contact, order entry, tracking, follow-up and problem resolution
  • Attends sales meetings as required
  • Performs other duties as required
27

Public Sector Referral Resume Examples & Samples

  • 10+ years of Consulting or Public Sector experience
  • Experience managing at least three large-scale full-lifecycle implementations
  • Experience carrying a business development quota and leading sales pursuit end-to-end
  • Ability to travel to client sites 50-80% of the time
  • Bachelor's degree in computer science, information systems, or other technology-related field or equivalent number of years of experience
28

Referral & Sourcing Analyst Resume Examples & Samples

  • First level review of all referrals and active applicants within pre-determined SLA’s
  • Conduct qualifying interviews on select qualified referrals (minimum 5 per week)
  • Present resume and qualifying interview notes of qualified candidates screened to relevant experienced recruiters
  • Assign qualified referrals and active applicants to the appropriate Talent Acquisition Recruiter or Experienced Recruiter for continuation of the interview process
  • Work with experienced recruiters and talent acquisition recruiters to track which requirements are posted to external job boards and social media channels
  • Posting and unposting of requisitions based on the availability of candidates through alternate sourcing channels
  • Create strategies with Program manager and relevant recruiters to ensure pre-screening questions adequately identify qualified candidates
  • Serving as the single point-of- contact, manage all internal communications with both referrer and candidate within the defined SLAs; communications might include: referral acknowledgement, negate message with justification and educational materials, and candidate progress updates
  • Create strategies with Program manager, to increase qualified referral flow through internal communications and available external networking channels
  • Solicit, monitor and report on competitive intelligence of other professional service firms respective Employee Referral Programs to ensure our ERP remains best-in-class
  • Develop and maintain strategic reporting on volume, competency/geography demographics, referral results, SLA compliance and other key metrics
  • Manage and coordinate the recognition of top referrer, celebrating these individuals through firm-wide announcements and other recognition initiatives
  • Minimum of two (2) years of experience in a recruiting or recruiting related role, preferably within a professional services environment
  • Aptitude with networking and use of social media to further drive our Employee Referral program
  • Creative ideas and suggestions on how to improve our internal client engagement, communications, operations, and execution of our active applicant process
  • Strong interpersonal skills, coupled with organizational awareness and an understanding of how to manage sensitive relationships
  • Refined communication skills, both verbal and written, with the comfort-level to disposition candidates in a professional manner and share these decisions with internal clients
  • Highly self-motivated with the ability to work independently and autonomously
  • Ability to prioritize and execute tasks in a high-pressure environment
  • Tenacity in following-up with internal clients to ensure task assignments are completed in a timely manner
  • Proficient in MS Office suite; familiarity with ATS/CRM tools
  • Strong reporting and organization skills
29

Referral Services Assistant Resume Examples & Samples

  • Minimum of one year experience in a health care environment; or graduate/recent graduate of a health care curriculum education or any combination of education and experience, which would provide an equivalent background
  • Solid typing skills and familiarity with word processing software
  • Demonstrated ability to operate independently, as well as part of a team, and to follow directives
  • Flexibility and be adaptive to change
  • Able to work an 8 hour shift between the hours of 10:00am and 8:30pm, local time
30

Referral Management Liaison Resume Examples & Samples

  • Acts as primary Referral Liaison for the MTF by completing referral and authorization actions at the request of Referral Management Center staff. Maintains ongoing communications with the MTF Referral Management Center and/or MTF TRICARE Operations staff to resolve identified referral and authorization issues. Process STAT and Urgent referrals received from the MTF
  • Assists various MTF staff with inquiries utilizing UHC M&V tools and processes: status of enrollment, correspondence, billing and payment, processes Urgent referrals, corrects misdirected referrals, etc
  • Participates as a team member with Medical Management regarding Referral Processing, Utilization Management (UM), Case Management (CM), and Integrated Behavioral Health (IBH) initiatives
  • Collaborates with the MTF staff to identify and refer patients for potential CM, DM or other services, as indicated per UHC M&V processes
  • Assists with coordinating In and Out Processing
  • May supervise a small number of Referral Management Liaisons
  • Ensures implementation and compliance with UnitedHealthcare Military & Veterans (UHC M&V) policies, procedures and performance standards
  • Maintains close communications with the VPMO/DMO regarding MTF issues
  • Actively participates in meetings and communications with MTF staff
  • Assists the VPMO/DMO in planning meetings and participates in those meetings
  • Delivers or assists with a variety of prepared local/Military installation/MTF-level presentations weekly/monthly about the TRICARE Program to small and large groups, including support/conduct of beneficiary education briefings/events and in-processing/out-processing ng activities, as requested and/or required by installation/MTF leadership/staff
  • Facilitates special coordination of beneficiary care issues between the MTF and UHC M&V Corporate resources
  • Participates in meetings, projects and training as directed by the VPMO/DMO
  • Identifies and reports potential risk management and quality of care issues to the VPMO/DMO, Regional CEO and/or medical management staff as appropriate
  • Provides information to the MTF on the availability of local area healthcare resources and programs
  • Provides phone assistance to civilian providers with benefit, referral and claims issues, ROFR processes, command approvals, and eligibility questions in partnership with local Provider Advocate
  • May accompany local Provider Advocate on provider visits, as requested, to provide education on referral process, claims to maintain local provider relationships
  • Responsibilities will include acting on behalf of the VPMO/DMO as needed
  • 2+ years of experience with customer relationship management skills in a medical/clinical environment
  • Experience working with Microsoft Excel (creating/modifying spreadsheets/data entry), Word (creating/updating documents), and Outlook (email, calendar)
  • Ability to work overtime each week but will depending on business needs
  • Ability to obtain favorable adjudication following submission of Department of Defense eQuip Form SF86
  • 3+ years of clinical skills in an actual medical setting (hospital or medial facility, face to face interaction with patients performing medical treatment)
  • 3+ years of customer service experience in a clinical setting (hospital or medial facility, face to face interaction with patients and medical staff performing admin or pre-treatment duties)
  • Active, unrestricted LPN or RN License in the State of Alaska
  • Experience in Claims Payment, Claims Adjustments and/ or Enrollment
  • Experience working with Military Leaders/Management
  • Experience working in Military Medical setting
  • Knowledge of clinical coding and claims processing
  • Excellent communication skills verbal and written
31

Referral Services Specialist Resume Examples & Samples

  • Provide technical leadership and guidance in design and implementation of activities aimed at establishing and strengthening referral linkages between households in target areas and nutrition family planning, and maternal and child health service providers that improve client outcomes
  • Facilitate multi-stakeholder dialogues related to the development of clinic-community referral systems
  • Perform quality assurance, oversight and supportive supervision for referral network functionality
  • Identify barriers and develop and refine as needed all relevant tools and materials in close collaboration with technical staff, stakeholders and USAID
  • Design materials and interventions that are inclusive and tailored to literate, semi-literate and illiterate populations via a variety of communication channels
  • Conduct training or informational sessions for project staff to strengthen knowledge and capacity, and ensure synergies across program areas as relate to the establishment and strengthening of linkages by service areas
  • Contribute to and provide inputs to annual work plan, required project reports, baseline data, tools and indicators for monitoring and evaluation, collection / sharing of lessons learned; and
  • Provide technical assistance to project staff, implementing partners, stakeholders and others
  • At least 6 years of work experience, including experience in community engagement, health systems, referral systems, including technical assistance, program design and implementation, and/or monitoring and evaluation
  • Knowledge or expertise in economic strengthening, nutrition and/or food security programming
  • Experience in technical implementation and administrative management of country activities such as development of tools and guidelines, community engagement and provision of training
  • Proven track record catalysing collaborations between development partners
  • Demonstrated experience working closely with government ministries, community groups, other donors and implementing partners in linking target populations to services
  • Understanding of household vulnerability, the economics of vulnerable households and targeting of Economic Strengthening, health, Nutrition and Food Security related services to rural households
  • Experience with USAID-funded /or other donor projects and programs
  • Written and oral proficiency in English
32

Senior Financial Analyst, Pro Referral Resume Examples & Samples

  • Oversee the administration of financial policies
  • Conducts special financial studies and coordinates with other departments in the preparation of statistical studies
  • Performs internal and external economic research and analyzes issues related to specific financial metrics to ensure competitiveness
  • Compiles or prepares reports, graphs and charts of data developed
  • Recommends changes in financial analysis methods or procedures
  • Assists and supervises Financial Analysts in the daily preparation and conduct of their work
  • A bachelors degree in Accounting, Finance or related field is preferred
  • Three to five years of experience is preferred
  • Accounting or Finance experience
33

Referral Programs Coordinator Resume Examples & Samples

  • The Referral Programs Coordinator role contributes to the end-to-end process on both client and owner-associate referrals, from initial referral through the close of the deal and/or hire, and post-close follow up as necessary
  • This role reports to the Director of Owner-Associate Referral Programs
  • More specifically, the Referral Programs Coordinator will be responsible for
  • Providing program management support
  • Interfacing with owner-associates, business consultants, and other vertical relationship managers
  • Writing and responding to correspondence related to partners involved in sales process
  • Documenting inbound and outbound communications into Salesforce
  • Monitoring each referral to ensure sales process is proceeding
  • Collaborating with Director on referral statuses
  • Preserving integrity of metrics in Salesforce
  • Submitting correction cases into Salesforce
  • Tracking incentive payouts
  • Triaging requests directed into the program
  • Navigating them to the appropriate business partner
  • Delivering an outstanding experience to internal and external clients
34

Tricare Authorization & Referral Operations Supervisor Resume Examples & Samples

  • *This position is a S
  • Manage daily team operations supporting the Military & Veterans Authorization & Referral Operations function
  • Ensure all referral timeliness and accuracy metrics are achieved
  • Evaluate process flows, recommending and implementing process improvement opportunities
  • Identify cost savings initiatives to reduce overall administrative expenses
  • Achieve targeted Vital Signs Survey results through implementing Employee Engagement programs
  • Day to day management of all team activities, personnel management, data management / analysis, and issue resolution
  • 3+ years of supervisory experience
  • Intermediate experience with MS Word, PowerPoint and Excel
  • United States Citizenship
  • Bachelor’s degree; degree in health care or business
  • Previous experience operating and managing in a medical or healthcare administrative production environment
  • Previous experience in a production-based environment
  • Knowledge of Human Resource policies and procedures; previous workforce management experience
  • Prior military or federal program experience within healthcare
  • Prior TRICARE knowledge
  • 2+ years of prior experience processing referrals and authorizations for beneficiaries / members enrolled in health plans
35

Housing Referral Assistant, Keesler AFB, MS Resume Examples & Samples

  • Operate in accordance with all provisions and requirements of AFI 32-6005 and other related/applicable AFIs and directives
  • Provides newly arriving military personnel all information available associated with locating and obtaining local rental property appropriate to their needs to include, BAH information, Maps, lists of available houses and apartments, and landlord contact information
  • Maintains local lists of available housing located on the DoD Automated Housing Referral Network (AHRN) website by assisting property managers in updating their listings, and identifying and deleting outdated entries
  • Maintains Keesler’s Rental Partnership Program by briefing both landlords and military personnel, determining eligibility, completing necessary paperwork, and arranging for the military member’s rent to be paid by allotment
  • Develops, maintains, and updates forms and handouts associated with Rental Partnership Program entry and termination
  • Conducts property inspections to ensure suitability of environmental, health, welfare and safety conditions
  • Acts as an advisor to military members as well as owners and agents regarding housing laws and DoD equal opportunity policies and programs, Rental Partnership Program (RPP), Air Force housing regulations; how to qualify property for listing with the housing office; state and federal statutes concerning leases, security deposits and military clauses; and the scope of assistance available in the event of landlord/tenant disputes
  • Maintains a detailed file system (both paper and electronic) of available and rented properties, members who are currently in RPP, and also those who have departed the program
  • Provides standard reports indicating workload, defining issues, and proposing solutions
  • Maintains Housing Referral information on the Virtual Outprocessing System
  • Briefs newly arriving personnel at Base Newcomers Orientation
  • Conducts survey of available housing (1/2/3 Bedroom apts and 3/4 bedroom houses) plus rents, contact information, census information, and flood zones; etc. and submits online as part of the annual BAH submission
  • Acts as liaison with MAC, the contract bank utilized by DoD for the Rental Partnership Program to include addressing problems, answering questions, and ensuring our (and their) database is up-to-date and accurate; plus submits new 2300/2800 SAS data and accesses and interprets monthly payment registers
  • Maintains data on local landlords participating in the Rental Partnership Program, including bank information, addresses, contact information, rental property descriptions; etc
  • Operates AFRIMS and maintains system of paper and electronic records on two separate servers per Air Force record management procedures
  • Maintains Equipment Management account for Housing Referral high-value equipment inventory items
  • Operates government vehicle
  • Maintains Housing Referral Self Inspection Guide checklist
  • Acts as the base level POC for DoD Housing Assistance Program (HAP)
  • Maintains Community Housing section of ACES database plus uses Oracle to access data
  • Serves as a liaison between landlords, military renters, and their Chain of Command when complaints, disputes, and disagreements arise
  • Obtains community support for military utilization of off-base housing by developing and maintaining liaison with community landlords, real estate agents, property managers, private owners, home builders, civic groups and other agencies regarding housing needs of military and DoD civilian personnel
  • Ensures dormitories are maintained in good condition to include no leaking faucets, no clogged urinals/commodes, hot and cold water available, adequate ventilation
  • Reports safety issues to EMCS and Customer Service where a work order is generated and tracked
  • Arrange for and maintain secure bulk storage space provided for each resident
  • Ensure residents sign for room furnishings and linen on AF Form 228
  • Responsible for maintaining Unit Integrity assignment plan in accordance with AFI 32-6005
  • Ensure dormitory space being utilized to the maximum extent possible
  • Maintain and reported quarterly metric to AETC
  • Ensure housekeeping meet the standards of the Wing Commander
  • Provided assignment and termination to Active duty Air Force, Navy, Marine, Air National Guard and Reserve personnel residing in my dormitories
  • Mantains occupancy by room in the Automated Civil Engineering System-Housing Management (ACES-HM Module)
  • Accountable for maintaining inventory of all furnishings in ACES
  • Mantains BAH waiting list for unaccompanied personnel
  • Prepare requisitions for purchase of inventory
  • Performs facility management
  • Ensure resident compliance with USAF directives and military living standards
  • Accountable for a running inventory of all furniture’s located in living quarters and common area, maintain furnishing Custody Receipt and Condition report for all room occupant on initial inspection
  • Serve as Facility Manager responsible for coordinating maintenance, safety, fire prevention, cleanliness, grounds and inspections of interior and exterior structure of building
  • Required to comply with PPE requirements and standards
  • Responsible to perform all assigned duties as safely and efficiently as possible to maintain a safe work environment in accordance with all applicable rules and standards including, but not limited to, OSHA and National Fire Protection Association (NFPA) Life Safety Codes and Standards
  • Must be able to troubleshoot and identify problems
  • Works job assignments, researches and requisitions materials, and prepares necessary documents and reports
  • Schedules work and verifies quality of work performed
  • Able to read and interpret Work Orders, parts requests, drawings/schematics/ blueprints and manuals in order to accomplish assigned duties
  • Accomplishes periodic inspections, recurring maintenance requirements and associated documentation. Maintains systems to conform to written guidance and applicable changes
  • Maintains required operating forms and records and assures proper use of all assigned shop equipment
  • Complete jobs using a variety of hand tools, portable power tools, shop equipment, standard measuring instruments, make standard shop computations relating dimensions of work, and select materials necessary for the work
  • Makes adjustments to, and maintain shop equipment, and hand-tools to ensure proper operation
  • Requires working scheduled and unscheduled overtime work including areas other than respective skilled trade
  • Perform other duties as assigned in accordance with contractual, functional and mission requirements
  • Position is classified as mission essential and requires employee to shelter at work site and respond to disasters and other contingency operations
  • At least 5 years experience in a USAF Family Housing office or USAF Dormitory Management
  • At least 5 years experience in direct USAF Customer Service
  • 5 years experience working with ACES and IWIMS is desirable
  • Must have demonstrated written communication skills including preparation of reports, PowerPoint presentations, spreadsheets, etc. Must be able to demonstrate proficient use of English grammar and spelling
  • High level of personal skills to include mediation training
  • Knowledge of USAF housing management instructions, policies, principles, concepts, and methodologies, including AFI 32-6005
  • Knowledge of realty practices including management of rental and sale property and knowledge of the principles, techniques, and methodology related to housing referral and relocation support services
  • Knowledge of housing audit or survey requirements and procedures to perform regular or periodic reviews of local housing management operations
  • Skill in interviewing to obtain factual information and to explain housing policies, relocation assistance, and local procedures to USAF military members
  • Ability to analyze interrelated issues of effectiveness, efficiency, and productivity, and develop recommendations to solve problems
  • Must be able to comply with PPE requirements and standards
  • Must possess valid State Driver’s License; must have the ability to obtain and maintain a United States Government and/or United States Air Force vehicle driver’s license
  • Must have favorable National Agency Check (NACI)
  • Must have ability to meet the requirements for issuance of a computer network account (favorable National Agency Check and successfully complete computer security training) and any required security clearances including flight line access
  • Ability and willingness to work as a member of a team
  • Must have proficient English verbal and written communication skills
  • Computer skills required to include: ability to utilize computer automated systems to perform assigned duties including: Microsoft Office Suite, planning, ordering materials, TLS timesheets, and email functions
  • Must be able to lift a minimum of 50 pounds
  • Able to stand or sit for long periods of time
  • Position is classified as mission essential and requires employee to shelter at work location and to respond to disasters or other contingency operations
36

Assessment & Referral Center Specialist PRN Resume Examples & Samples

  • Demonstrates professionalism in the application of telehealth services to maintain quality care provided to the patient at the same or higher as if the service were delivered in person
  • Works well as a member of a multi disciplinary team maintaining effective communication with Emergency Department staff, Utilization Review Staff, Admissions Staff, Attending Psychiatrists, Inpatient Units, and all other Behavioral Health Services
  • Education: ONEof the following
  • Preferred:Three (3) years’ experience in mental health setting, Emergency Department or crisis management
37

Referral Navigator Resume Examples & Samples

  • Building new referrals from network providers
  • Reviewing to ensure all necessary documents and information has been provided
  • Sending back documents for additional informatio
  • Canceling those that do not meet criteria or do not have necessary information required within a specified time frame, forwarding to MD review if questionable
  • Accepting referrals and determining if meets outsource or overflow criteria
  • While most of the work is computer-based, there is a lot of paperwork handling, faxing, and scanning in addition to multiple telephone calls
  • This is primarily a sedentary desk job which will consist of >90% of time spent working on a computer and handling the telephone
  • 1+ year of experience in a Healthcare and / or Clinical setting
  • CPR Certified, or able to attain certification within 30 days of employment
  • 1+ year of experience working with Electronic Medical Records (EMR) and / or Practice Management Software systems
  • 1+ year of experience and/or training as a Medical Assistant
  • Experience with Microsoft office programs
  • Bilingual in Spanish
38

Referral Management Liaison Resume Examples & Samples

  • Serve as the liaison to a complex customer base to manage first level response and resolution of escalated issues with external and internal customers
  • Identifies and resolves operational problems using defined processes, expertise and judgment
  • Investigate claim and/or customer service issues as identified and communicate resolution to customers
  • Provide feedback to team members regarding improvement opportunities
  • Provides expertise and customer service support to members, customers, and/or providers
  • Primary functions are performed at a Military Treatment Facility (MTF), on a military installation
  • The Referral Management Liaison (RML) serves as the Referral Liaison for all MTF referrals and authorizations /provider support, and Medical and Case Management (CM)
  • Works with the Lead RML and the VP/DMO to assist in building and maintaining relationships between the UnitedHealthcare Military & Veterans (UHC M&V) team, and MTF staff and leadership. Underlying all of these functions are two over-arching goals; optimize TRICARE beneficiary health and healthcare, and the utilization of MTFs
  • Assist MTF staff with inquiries correspondence, claims issues and Urgent referrals
  • Collaborate with the MTF staff to identify and refer patients for potential CM, Disease Management (DM) or other services, in accordance with UHC M&V processes
  • Operate in compliance with UHC M&V policies, procedures and performance standards
  • 4+ years of Customer Service experience analyzing and solving customer problems
  • 1+ years of experience and knowledge of TRICARE and/or the Military Health System
  • Experience with Microsoft Word (add a header and footer to a document, vary formatting across sections in a document, etc.)
  • Experience with Microsoft Excel (graphs, tables, basic formulas (SUM, AVERAGE, etc.), and data entry)
  • Experience with Microsoft Outlook (email experience -sending and receiving)
  • Basic proficiency with Windows PC applications (this includes the ability to learn new and complex computer system applications)
  • Candidates must have MTF (Military Treatment Facility) required immunizations
  • Ability to navigate a computer while on the phone
  • Prior stable work experience
39

Referral Spec Resume Examples & Samples

  • Patient liaison with billing offices, providers and payers
  • Coordinate the care of all patients following the Physician orders
  • Process health plan specific referral requirements including prior authorizations; initiate service and referral process
  • Manage medical/legal communications, scheduling of depositions and attorney conferences; accurately tracks all responses
  • Manage the communication and the entire handoff and care coordination process, including scheduling the patient
  • For the appointment, completing the Excellian documentation, coordinating records, and if needed health plan requirements
  • This position assures that patients get to the right place at the right time for the right care
40

Director, Referral Services Resume Examples & Samples

  • Manage day–to-day operations, including meeting clients SLA’s, site specific quality and production metrics
  • Bi-Directional Communication between PSC operations and Client Services (RCS/ASD) / Facility
  • Management of BPO/FCO process and SLAs
  • Partnering in process and innovation with Patient Access Integration and Centralization
  • Controls operational expenses within expected budget, manages to yearly EBIT goals
  • Coordinates Policies and Procedures along with key stakeholders
  • Establishes measurable goals and strategic direction and ensures achievement of goals
  • Customer satisfaction- Creates processes to ensure customer satisfaction and delivery of quality products
  • Coaches and develops direct reports and sub-leadership levels ; Conducts succession planning
  • Drives efficiency-ensures the consistent and execution of key systems and processes that make effective use of resources
  • Builds strategic alliances and partnerships to execute business strategies; cultivates clinical and business partnerships
  • Builds organizational talent
  • Works towards centralized accountability and demonstrated practices
  • Ensures adherence to Tenet/Conifer Standards of Conduct
  • Communicate issues and resolutions to all levels of management and staff
  • Possess excellent communication skills –oral and written to provide appropriate level of production support
  • Take initiative in presenting and contributing to the resolution of complex issues
  • Conduct presentation and/or Training sessions
  • MS Office Background
  • 4 year college degree or equivalent business experience
  • Supervisory experience with multilevel positions
  • Prior Patient Access eperience strongly preferred – to include Admitting, Clinical and Financial
  • Operational Background (Dialer, workforce management, productivity driven environment)
41

Referral Management Liaison Resume Examples & Samples

  • 2+ years of experience with Customer Relationship Management Skills in a Medical/Clinical environment
  • Experience working with Microsoft Excel (data entry, create, and modify spreadsheets), Word (create and update documents), and Outlook (email, and calendar)
  • 3+ years of clinical skills in an actual Medical setting (Hospital or Medial Facility, Face-to-Face Interaction with patients performing Medical Treatment)
  • 3+ years of Customer Service experience in a Clinical Setting (Hospital or Medial Facility, Face-to- Face interaction with patients and medical staff performing Administrative or Pre-treatment duties)
  • Experience in Claims Payment, Claims Adjustments and/or Enrollment
  • Knowledge of Clinical Coding and Claims Processing
42

Regional Referral Center Coordinator Resume Examples & Samples

  • Analyze referral requests, ensuring they meet established departmental protocols. Authorize or triage referrals according to the RRC procedure manual, Provider Contracting agreements and Health Plan Service Agreements. Initiate investigation with NWP on aberrant referral requests. Document activity related to the authorization or denial of requests
  • Coordinate patient care with the non-Plan providers. Provide information for scheduling of appointments, request the transfer of medical information, Research, resolve and communicate findings for member eligibility issues
  • Approve and validate authorization information for payment by Claims Administration. Obtain authorization or denial of continued care, and communicate information to member/facility/non-Plan provider as appropriate
  • Interpret referrals limitations, HP Benefits and communicate this information to members, non-Plan providers, NWP providers, Allied Health and other internal staff as appropriate. Provide billing information to providers, including any vendor/non-Plan provider specific contractual information according to contractual arrangements, NWP protocols and RRC departmental policies and procedures
  • Interpret maintain and utilize knowledge of HP benefits, contractual arrangements, NWP protocols and RRC departmental policies and procedures. Prompt recognition of procedural defects or shortcomings in the total referral process; assist with the development of procedures that best utilize the resources of the organization. Participate in committees and task forces as requested
  • Obtain records or other information from non-Kaiser providers for evaluation of requests for additional services
  • Maintain knowledge of Federal and State laws with regard to confidentiality when working with members, employers, non-Plan providers, community resources and other Kaiser Permanente staff
  • Receive information from contracted and noncontracted community facilities related to the admission of Kaiser Permanente members. Review this information to determine if this admission has been directed by a Kaiser Permanente clinician, meets urgent/emergent criteria, determine if the services is authorized, advise the facility of authorization status and member benefits for the services requested
  • Receive and review admission and discharge notices from inpatient facilities, comparing this information to previous day reports to update referral records and assure the inpatient census reports are accurate
  • Participate on committees or task forces as requested
  • Minimum three (3) years of previous work experience with in Kaiser Permanente Claims Administration, Health Plan or Clinical Operations or equivalent experience in related field. This experience must demonstrate the use of coordination of skills, the ability to assimilate technical information and the ability to maintain effectiveness in a busy environment
  • Minimum five (5) years of previous work experience in Kaiser Permanente Claims Administration, Health Plan or Clinical Operations or equivalent experience in related field. This experience must demonstrate the use of coordination of skills, the ability to work independently with indirect supervision, the ability to assimilate technical information, the ability to maintain effectiveness in a busy environment
  • College degree in health care related field or equivalent combination of knowledge and experience
  • Basic knowledge of Provider Relations and Contracting contractual agreements
43

Referral Services Assistant Resume Examples & Samples

  • Checks eligibility and/or benefit coverage, correct referral information (i.e., coding and requested services) prior to clinical review
  • Ensures that all required information has been submitted. Contacts Physician offices/hospitals to gather demographic information or related data
  • Accurately documents each point of activity in the process in the online application system
  • Initiates telephone calls to patients, physicians, and vendors as directed by UM leadership team
  • Demonstrates ability to locate information accurately and promptly. Recognizes work related problems and contributes to solutions
  • Meets specific deadlines. Responds efficiently and effectively to variations in daily workload
  • Demonstrates company core values: Trustworthy, Accountable, Initiative, Caring and Easy to Do Business With. Promotes and maintains good working relationships with internal and external customers (i.e., physicians, physician office staff, patients, colleagues and coworkers)
  • Manages clinical referrals for participants registered in a disease management or health program based on business rules
  • Acts as a liaison between hospital, health plans, physicians, patients, vendors and other referral sources
44

Assessment Referral Clinician Resume Examples & Samples

  • Accepting inquiry calls and scheduling assessments
  • Performing initial clinical assessments to determine level of care
  • Coordination and disposition of all referral calls to appropriate level of care
  • Scheduling and coordinating admissions with psychiatrists and nursing staff, and completion of all admission paperwork
  • Coordination and follow-up of all after hour calls and admits
  • Completing precertification information and forwarding to appropriate agencies, in conjunction with Business Office and Case Management
  • Communication with referral sources to inform them of client disposition
  • Experience in behavioral health setting
  • Demonstrates an understanding and experience with the various funding entities
  • Thorough knowledge of psychiatric services provided by the hospital
  • Knowledge and experience working with insurance contracts and payor sources
  • Experience with certification for inpatient hospitalization
  • Ability to remain professional in various circumstances with frequent interruptions
45

Employee Referral Event Resume Examples & Samples

  • Global Technology Infrastructure
  • Global Real Estate
  • Firmwide Risk Reporting
  • Audit
46

Referral Management Liaison Resume Examples & Samples

  • Familiar with the Military Health System and TRICARE
  • May coordinate others activities
  • 1+ years of Customer Service experience analyzing and solving customer's problems
  • Understanding of Windows PC applications, which includes the ability to learn new and complex computer system applications
  • Ability to multi-task, this includes ability to understand multiple products and multiple levels of benefits within each product and be able to navigate a computer while on the phone
  • 1+ years of working experience in a Healthcare setting
  • 1+ years of experience working with Military Health Systems
47

Coord Outside Referral, Acs Resume Examples & Samples

  • Reviews physician's requests for outside medical services
  • Verifies patient eligibility and contacts both outside facility and patient regarding billing procedures and appointment scheduling
  • Reviews and processes billings received from outside medical providers
  • Verifies authorized services prescribed, determines accuracy and appropriateness of charges
  • Determines whether questionable billings received are to be considered for payment through the outside medical referral system and reroutes billings
  • Follows up on outstanding accounts
  • Sets up and maintains files on all outside referral patients
  • Sets up files on all no-bed patients and pre-scheduled surgeries, notifies patients and outside providers and processes invoices
  • Educates community hospital personnel, physicians and billing services regarding Kaiser Outside Medical referral and reimbursement policies and practices, covered benefits and authorized services
  • Interpret SCPMG, KFH and KFHP policies and answer inquiries from Kaiser members, physicians and other involved personnel and support staff
  • Act as liaison between Regional Offices and local Outside Referral desk to coordinate and implement all Outside Medical Systems for SCPMG associated with use of non-Kaiser facilities for the purposes of: in and out patient referrals, supplemental bed and pre-scheduled surgeries
  • Provide accurate information to outside providers and members to help facilitate most appropriate route of health care
  • Interpret and implement necessary procedures regarding contractual agreements between Kaiser Permanente and Community Hospitals and physicians
  • Performs other administrative duties as required
  • CLAUSE - APPLICABLE TO KERN COUNTY (BAKERSFIELD) POSITIONS ONLY In Kern County Only , this position may only be filled by a candidate to be stationed at 5055 California Avenue. Please use represented Job Code 18800 when posting this position for any other Bakersfield location
  • Should you have questions please contact your local HR, Labor Representative, or Regional Compensation Consultant
  • Minimum one (1) year of related work experience required
  • Medical terminology and knowledge of Medicare Guidelines preferred
  • Knowledge and experience with various computer programs
  • Minimum one (1) year experience working with customers/members and outside agencies
48

Referral / Verification Coordinator Resume Examples & Samples

  • Ensure patients have referrals and authorizations prior to services rendered, communicating with referring physician offices as necessary
  • Review patient schedules one week in advance and obtain insurance information, making changes in EPM when appropriate
  • Assist scheduling staff in obtaining referrals and verification for add on appointments
  • Create alerts within EPM
  • Make calls to patients when additional information is needed to complete the referral process
  • Work recall or other scheduling/business office duties as assigned
  • Two years in a medical office setting with emphasis on insurance verification
49

Referral Supervisor Resume Examples & Samples

  • Five or more years of experience in mortgage servicing or operations activities
  • One to two years of supervisory experience
  • Good understanding of all aspects of Default Management loan workout and loan servicing support functions along with the associated operational policies and practices
  • Effective analytical and decision-making skills
  • Good organizational and project management skills
  • Basic knowledge of human resources functions
  • Effective supervisory skills
50

Employee Referral Program Coordinator Resume Examples & Samples

  • Analyze current process and assist with projects to improve the program
  • Answer all incoming questions and resolve ATS system issues related to employee referrals
  • Make sound judgment calls on difficult scenarios of eligibility of referrals
  • Respond to trouble tickets related to the referral process
  • Manage special campaigns for business units needing niche or hard to find skills
  • Research candidate history in ATS and email threads
  • Follow-up with associates that have referred candidates
  • Monitor incoming referrals and work with recruiters to ensure SLAs are met in regard to response times
  • Manages special projects for Recruiting Operations programs through completion
  • Audit and assist with the processing of bonus payouts as needed
  • Main point of contact for referral community
  • Work very closely with recruiting department on a daily basis
  • Market the employee referral program throughout the organization and in conjunction with Social Media Coordinator to generate pipeline
  • 5+ years of work experience
  • Proficient in Microsoft Office, specifically in Excel (i.e. V look-ups, build graphs) and PowerPoint
  • Previous experience managing a new program from conception through to completion
  • Possess exceptional organizational skills
  • Excellent English writing communication skills
  • Diplomatic in delivery of difficult messaging
  • Ability to work independently and with a team
  • Function well in a virtual working environment
  • Experience with recruiting process and knowledge of employee referral programs
  • Program Management Experience
  • Experience with an Applicant Tracking System (ATS), preferably Taleo
51

Director of Assessment / Referral Resume Examples & Samples

  • Education and training in the field of psychology, clinical social work or other mental health discipline with academic achievement of at least a Masters degree level in an appropriate field
  • Licensed or license eligible in one of the mental health disciplines in the State of Texas
  • A minimum of five (5) years experience in assessment, admission and referrals for Behavioral Health services
  • At least two (2) years of which included supervisory or administrative responsibility
  • Demonstrable knowledge of Admission criteria and Texas laws in regard to Mental Health treatment. Excellent verbal and written communication skills
  • Passes and maintains a conviction free criminal background check. Conviction defined as the adjudication of guilt, plea of guilty or nolo contendere, or the assessment of probation or community supervision for a violation of the Penal Code
52

Tech Application Spec Sre-tapestry Referral Resume Examples & Samples

  • Responsible for researching and troubleshooting software and workflow issues to understand software build steps needed for production environment of business application
  • Configures application based on analysis and collaborations to create builds
  • Researches application issues, performs root cause analysis, present findings and recommendations
  • Identifies areas for work flow and process improvements. Vets ideas with team and works through applications improvements to implement
  • Analysis: Responsible for analysis of complex business requirements, systems upgrades, workflows and application capabilities. Utilizes analysis to collaborate with users, analysts and consultants to determine solutions and required configurations to met business requirements
  • Testing: Tests application configurations and builds or does unit testing in non-production environment and reports on outcomes noting issues. Corrects issues found in testing
  • Change Management: Change request management including cost estimation, project documentation and user training
  • Implementations: Works collaboratively with implementation teams to ensure process design, interface development, testing and implementation and user training are performed to quality standards. May perform some project management activities in the development and implementation of systems changes. Prepares builds for implementation into production. Trains on application functions, changes, and improvements. Plans and communicates project implementations. Monitors implementations into production, makes adjustments, as necessary. Monitors cues of tasks to trend tasks for issues discrepancies, analyzes and implements solutions
  • Minimum five (5) years of professional experience in all aspects of the primary product, program or technology
  • Bachelor's degree in MIS, CS or related subject preferred
  • Knowledge of clinical workflows in the health care industry preferred
  • Knowledge of business/operational area supported by application preferred
53

Referral Resume Examples & Samples

  • Work on and manage projects relating to design and build of new MS Access, MS Excel and VBA applications; testing and documentation of such applications; and code reviews and bug fixes
  • Manage a team of ~20 people
  • Measure, monitor and improve client service by guiding team members and driving excellence in service delivery
  • Work on and manage several large- to- medium-size projects
  • Ensure smooth service delivery within the defined geographical / competency area
  • Focus team on key priorities and ensure that team members deliver quality service as per client’s needs and priorities
  • Partner with internal and external clients to improve processes
  • Work with project leaders to analyze resource needs and gaps, and devise alternative ways forward
  • Assign people to projects based on their skills, career goals and client’s expectations
  • Produce assignment budgets and timetables, and manage delivery against them
  • Provide team members with accurate and useful guidance in technical areas of high-risk and complexity
  • Act as a counselor for team members
  • Participate in goal setting, performance appraisal and management of the team
  • Identify L&D requirements of team members; plan and conduct training and knowledge sharing sessions for the team
54

Referral Resume Examples & Samples

  • Identify, observe and apprehend individual(s) for committing theft by shoplifting
  • Must have knowledge of state laws and statutes as related to the crime of shoplifting and apprehensions
  • Represent the company to law enforcement and to courts during the prosecution of shoplifters
  • Investigating and controlling internal theft
  • Participating in store shortage reduction program, including working in partnership with specific departments
  • Maintaining building security
  • Open and close the building when appropriate
  • Applicant should be independent, outgoing and detail oriented
  • Possesses strong written and verbal skills in order to prepare case paperwork and testify in court as a representative of Bloomingdale's
  • Must satisfy licensing requirements (as required by state or local jurisdiction)
  • Experience operating and monitoring CCTV systems
  • Retail experience preferred but will train the right person
  • Flexibility with schedule, to include some nights and weekends
55

Referral Resume Examples & Samples

  • Engage in appropriate social conversation with the customer to make the experience pleasant and easy. Ask open-ended questions to determine needs. Assist customer with selection of merchandise based on those needs and present features and benefits confidently. Listen and respond in a helpful manner to all customer questions about information or by suggesting alternative merchandise. Suggest additional items to build the sale: multiple, complementary, or promotional items and promote conversion of casual shoppers into customers
  • Maintains basic product knowledge across all merchandise areas, and demonstrates awareness of current and upcoming sales and promotions
  • Maintains a consistent up-beat "can do" attitude, and willingly takes on all assignments based on the needs of the team
  • Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management. Ensures products are properly placed and represented in a timely manner. Participates in floor restocking and replenishment to maintain high visual standard
  • Monitors fitting rooms by escorting customers to rooms, checking numbers of items in/out, and reporting to Security any problems or discrepancies, Maintenance of fitting rooms to company standard, including returning merchandise to the floor
  • Ability to sell and build a sale through conversational interaction
  • A team player, possesses the ability to work in a learning environment
56

Referral Resume Examples & Samples

  • Outstanding selling behaviors, listening and responding to customer needs to deliver service…...like no other
  • Sharp awareness of current fashion trends
  • Building and cultivating relationships with customers through personal interaction
  • Develop repeat business to grow personal sales, utilizing B-connected to maintain client files
  • Meeting or exceeding sales and loyalty goals
  • Expert on product knowledge, understanding features and benefits and sharing with clients
  • Demonstrate knowledge of store products and services to build sales and loyalty
  • Possesses drive, is goal oriented, has an entrepreneurial outlook
  • Drives to meet and exceed sales goals and customer expectations
  • Ability to build relationships, connect with others, solve problems and impact and influence others
  • Passionate and knowledgeable about luxury brands and services
  • Desire to work in a fast-paced environment, handle multiple priorities and learn new procedures
  • Exceptional communication skills with the ability to engage in conversation with customers, peers and managers
  • Ability to work as part of a productive team, or individually with little direct supervision
  • Ability to work a flexible retail schedule, including weekends, evenings, extended hours, and key event days
  • Previous exposure to luxury brands preferred; retail selling experience a plus
57

Referral Resume Examples & Samples

  • Adhere to company policy and State and Federal regulations regarding service of alcohol
  • Delivers OUTSTANDING service to all guests
  • Demonstrate current and working knowledge of restaurant environment
  • Follows Food Safety standards and maintains work area and equipment in accordance with Health Department standards
  • Follows area specific steps of service, uses table and position numbers and delivers food and beverage orders to customers in a timely fashion
  • Educate, sample and serve customers food products
  • Effectively manages multiple customers and communicates customer requests or concerns and service flow issues with servers and manager of duty
  • Follows station specific duties and responsibilities
  • Works with the bus and host team to assist in clearing and resetting tables
  • Experience working in a restaurant as a server
58

Referral Retail Sales Professional Resume Examples & Samples

  • Teamwork Oriented
  • Commitment to building customer relationships and loyalty through personal interaction and the maintenance of a client file
  • Possesses drive, is goal-oriented, has an entrepreneurial outlook
  • Ability to work in a fast-paced environment, handle multiple priorities and learn new procedures
  • Experience in Commission Sales preferred
59

Referral Resume Examples & Samples

  • Drives sales through personal client book
  • Flexible and dependability with schedules including some nights and weekends
  • Superior customer services skills including strong phone skills
  • Experience in Cosmetics Sales preferred
60

CRA Trainee, Dp-referral Pipeline Resume Examples & Samples

  • Complete appropriate therapeutic, protocol and clinical research training to perform job duties
  • Gain experience in study procedures by working with experienced clinical staff in Clinical Research Associate (CRA), Clinical Research Specialist (CRS) and Clinical Trials Assist (CTA) roles. May also work collaboratively with other functional groups such as Data Management and Pharmacovigilance
  • Under close supervision, perform site selection, initiation, monitoring and close out visits in accordance with contracted scope of work and good clinical practices
  • Under close supervision, administer protocol and related study training to assigned sites and establishes regular lines of communication with sites to manage ongoing project expectations and issues
  • Under close supervision, evaluate the quality and integrity of study site practices related to the proper conduct of the protocol and adherence to applicable regulations. Escalate quality issues to Clinical Project Manager (CPM), CRS and/or line manager
  • Under close supervision, manage the progress of assigned studies by tracking regulatory submissions and approvals, recruitment and enrollment, Case Report Form (CRF) completion and submission, and data query generation and resolution
  • Under close supervision, create and maintain appropriate documentation regarding site management, monitoring visit findings and action plans by submitting regular visit reports, generating follow-up letters and other required study documentation
  • Awareness of applicable clinical research regulatory requirements; i.e., Good Clinical Practice (GCP) and International Conference on Harmonization (ICH) guidelines
  • Good written and verbal communication skills including good command of English language
  • Basic organizational and problem-solving skills
  • Working time management skills
  • Please note that this requisition is targeting candidates to start in theJune, September or December 2017 cohorts
  • Document Attachment – Please attach a resume and transcript to your application
  • Please be sure that your resume includes your cumulative GPA and graduation month and year
  • Please upload a transcript from your current/most recent degree program. An unofficial version of your transcript is sufficient
61

Referral Macy s Cosmetics Resume Examples & Samples

  • Initiate service consultations to determine the customer’s preferences and buying/service needs; explain and demonstrate use of cosmetics through actual application
  • Partner with Sales Manager and Counter Manager to identify business driving opportunities and stock needs
  • Develop a repeat-business customer base in order to regularly communicate: upcoming events, new merchandise receipts and product replenishment to increase incremental sales
  • Leverage product knowledge to increase sales by educating and assisting the customer in making the best choice
  • Attend product training classes and seminars
  • Achieve Scorecard and counter sales goals
  • Participate in pre-selling and sales driving events as well as processing of new receipts, damages, testers, and return to vendors (RTVs)
  • Maintain high customer readiness standards by ensuring proper presentation, organization, storing, and replenishment of stock as well as good housekeeping standards
  • Serve as a Role Model/Mentor to new hires
  • Proficient in POS systems including Search and Send and My Client
  • Ensure safety and shortage prevention initiatives are executed
  • Perform other customer-facing, duties as needed
  • Previous cosmetic or fragrance sales experience a plus
  • Ability to read, write, and interpret labels including warnings and ingredient lists on products
  • Ability to effectively communicate with and present information to customers, vendors, buyers, peers, and all levels of management
  • Able to use a calculator and calculate percentages and ratios
  • Must be able to make change in American monetary units
  • Superior organizational and time management skills
  • Must be able to build relationships and influence others
  • Ability to set and achieve goals
  • Ability to multi-task in a fast-paced environment
  • Must possess a strong sense of urgency and a thirst for knowledge
  • Must be able to lead by example
  • Recruit, train, coach, motivate, and develop new and incumbent beauty advisors on company policies and procedures, product knowledge, and personal and department productivity goals
  • Role model expectations through initiating service consultations, sharing technique and product knowledge through actual application, and developing a repeat-business customer base
  • Sell merchandise through exceptional customer service techniques and professional selling skills to reach personal productivity goals
  • Develop and implement business-driving events and ensure proper execution to achieve counter productivity goals
  • Communicate productivity goals, monitor associate productivity levels, and provide coaching and feedback
  • Review and analyze business performance of daily, weekly, monthly, seasonal, and annual sales results
  • Supervise proper presentation, organization, storing, a replenishment of stock
  • Ensure timely processing of new receipts, damages, testers, and return to vendors (RTVs) through delegation to self and staff
  • Communicate regularly with vendors, planners, and buyers regarding stock needs, customer preferences, and special events
  • Participate in pre-selling and sales driving events
  • Participate in physical inventory process
  • A minimum of one year of previous selling experience required, preferably in Cosmetics
  • Ability to read, write, and interpret general business reports and labels including warnings and ingredient lists on products
  • Must be able to anticipate and solve problems
62

Referral Resume Examples & Samples

  • Write user stories as part of an Agile project framework that
  • Directly support primary objectives of the project
  • Are appropriate in size for iterative development
  • Include clear and specific acceptance criteria
  • Take into account dependencies on other stories and/or projects & initiatives
  • Champion the needs of business teams and stakeholders throughout the development process, ensuring that what is delivered meets the original goals and objectives of the project. Is able to operate in areas of uncertainty and ambiguity
  • Identify unmet customer needs and develops possible feature/functionality concepts that meet those needs
  • Gather input from a variety of internal and external sources to define product concepts; responds to the needs of customers throughout the development process; analyzes competitors and market trends; evaluates technologies; develops detailed requirements, feature definitions, implementation plans, and internal communications
  • Participate in cross-functional teams during the entire lifecycle of product development, including deployment and post-deployment activities. Proactively identifies problems that arise in the project, outlines options, recommends solutions, and escalates as needed
  • Identify areas that require customer research and proposes research activities to direct supervisor and user experience team
  • Partner with macys.com user experience team to user-test designs through mock-ups, functional prototypes, etc. to ensure they are meeting intended goals
  • Present and secure approval from senior management and other key stakeholders, as necessary
  • Anticipate upstream and downstream impacts of the project and works with internal business groups to adjust business tools and practices in order to support new features and functionality
  • Responsible for communicating product solutions and benefits to customers and stakeholders; including knowledge transfer and training for on-going management of features
  • Develop supporting business cases, including financial impact and benefits statements, to support feature/functionality concepts and sell the concepts to internal audiences through persuasive oral and written presentations
  • Recognized as an expert across the division as someone who has excellent judgment and whose projects have contributed significantly to the success of macys.com
  • Can successfully champion new initiatives to leadership team
  • Balance priorities across the Business Intelligence and Analytics portfolio to identify, recommend and prioritize key opportunities between the business units, communicating decisions and trade-offs. To this end, you will maintain a prioritized backlog for each community of product stakeholders
  • Manage expectations (negotiating appropriately - right people and right time, where necessary) to ensure a common understanding of where, when, and how the business user stories can be prioritized optimally
  • Work hand-in-hand with the business to understand and document business requirements for Business Intelligence and Analytics use cases
  • Advise the business and provide suggestions for Business Intelligence and Analytics opportunities, based on detailed knowledge of existing data, business objectives and available technology
  • Secure deep understanding of the data and how it represents and is used by the business; identify gaps where they exist and communicate them
  • Understand the importance and impact of best practice data management, BI and Analytics concepts (e.g. Master Data Management, Data Governance, etc.)
  • 3-5 years’ experience in one or more of the following areas: product / program management or other product ownership role
  • Internet and retail experience strongly preferred
  • Strong analytical, prioritization and negotiating skills
  • Usability and customer-focused design experience a plus
  • Passionate about building great products and solving customer and business problems
63

Congratulations on Your Seasonal Holiday Referral Macy's The Shops Resume Examples & Samples

  • Meet and make a connection with customers, ask questions and listen to shoppers' needs, then give options and advice on meeting those needs
  • Inspire the customer to buy, celebrate the purchase, and create a lasting positive impression of you, Macy's, and the purchase
  • Maintain selling floor presentations and fitting rooms
  • Learn Macy's systems and procedures to enhance selling efficiencies and complete support duties
  • Perform other duties as assigned
  • Regular, dependable attendance and punctuality
  • Assist in price changing execution
  • Organize and maintain merchandise in stockrooms, and fill in merchandise on the selling floor as needed
  • Pull merchandise for online customers and deliver to the designated area on the Receiving Dock
  • Assist in the preparation of merchandise for shipment to customers
  • Participate as needed in selling floor recovery, including folding and hanging merchandise and clearing fitting rooms
  • Deter theft by offering customer service
  • Remained stationed at a fixed post, i.e entrance/exit doors, for long periods of time for extended periods of time to provide a strong visible presence
  • Communicate with the Asset Protection Department
  • Respond to customer and associate incidents to facilitate first aid and minimize company liability
  • Assist Detectives with the Recovery of stolen merchandise
  • Successfully complete all Asset Protection training requirements and maintain personal certifications as required by law
  • Works on special assignments, investigations, and surveillance as directed by Store Asset Protection Manager
  • Perform other duties as needed
  • Follows shortage programs and procedures
  • Perform these functions in an efficient manner, as directed by the Supervisor
  • Previous retail sales experience preferred, but not required
  • High School Diploma or equivalent. (Asset Protection)
  • Completion of Store Agent Training program required upon assignment to position. (Asset Protection)
  • Strong interpersonal and communication skills
  • Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals
  • Ability to effectively communicate with customers, peers, and management
  • Ability to communicate on the telephone with proper etiquette
  • Basic math functions such as addition, subtraction, multiplication, and division
  • Able to use a calculator and calculate percentages and ratios (Selling)
  • Must be able to make change in American monetary units (Selling)
  • Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business
  • Ability to work as part of a team, and take initiative independent of direct supervision
  • Ability to work in a fast-paced environment, handle multiple priorities, and learn new procedures
  • Self-starter, able to work independently and as part of a team and must have good time management skills.(Asset Protection)
  • Enthusiastic, friendly, and energetic with a genuine desire to provide outstanding service
  • Ability to think and act clearly in possible stressful and hostile situations. (Asset Protection)
  • Ability to collaborate and function as a member of a team. (Asset Protection)
  • Must possess a strong sense of urgency. (Asset Protection)
  • Available to work a variety of hours, which may include early mornings, evenings, holidays, or weekends. Hours are subject to change based on business need
  • Ability to work a flexible retail schedule including the day after Thanksgiving, special Big Event days, and the day after Christmas. (Selling, Stock)
  • You must be available to work Thanksgiving Day, the day after Thanksgiving, Saturday after Thanksgiving and the entire week before Christmas and the entire week of Christmas.(Asset Protection)
64

Referral Resume Examples & Samples

  • Loads and unloads cartons/merchandise to and from delivery vehicles, conveyor systems, etc
  • Lifts, carries, pushes and pulls packages on a continuous and repetitive basis for approximate shifts of 4 to 6 hours
  • Processing must be completed in a timely manner to maintain established department and location standards
  • Opportunity to be trained/licensed to operate power equipment
  • Perform other related duties, special projects or assignments as required
  • Adheres to company policies and procedures; follows department training guidelines, best practices, and operating procedures
  • Keeps work area neat and clean
  • Works well with fellow Associates, Supervisors and Managers
  • Follows all Location Safety and Security Guidelines
  • Ability to follow instructions and take directions
  • Ability to consistently meet quality and performance standards
  • Ability to use hand-held computers or other such devices
65

Referral Resume Examples & Samples

  • 35%
  • Participate with management in the development of the Automation Strategic Roadmap
  • Lead the technical implementation of this roadmap
  • Assist management in assigning tasks to team members
  • Collaborate with peers in QE and Dev to ensure our roadmap meets their needs
  • Collaborate with the Continuous Deliver (CD) team to ensure the Automation Framework integrates seamlessly with the CD pipeline
  • Assist in maintaining VMs for test automation
  • 65%
  • Hands on development of the most complex portions of the Automation Framework
  • Assist other Automation Engineers with technical issues they encounter
  • Bachelors in Software or similar engineering degree or equivalent industry experience (5+ years in role)
  • Ability to read, write, and interpret instructional documents such as reports and procedure manuals
  • Strong leadership profile, personal networking skills, and excellent negotiation skills
66

Congratulations on Your Seasonal Holiday Referral Macy's The Commons Resume Examples & Samples

  • Meet and make a connection with customers, ask questions and listen to shoppers' needs, then give options and advice on meeting those needs
  • Inspire the customer to buy, celebrate the purchase, and create a lasting positive impression of you, Macy's, and the purchase
  • Maintain selling floor presentations and fitting rooms
  • Learn Macy's systems and procedures to enhance selling efficiencies and complete support duties
  • Perform other duties as assigned
  • Regular, dependable attendance and punctuality
  • Assist in price changing execution
  • Organize and maintain merchandise in stockrooms, and fill in merchandise on the selling floor as needed
  • Pull merchandise for online customers and deliver to the designated area on the Receiving Dock
  • Assist in the preparation of merchandise for shipment to customers
  • Participate as needed in selling floor recovery, including folding and hanging merchandise and clearing fitting rooms
  • Deter theft by offering customer service
  • Remained stationed at a fixed post, i.e entrance/exit doors, for long periods of time for extended periods of time to provide a strong visible presence
  • Communicate with the Asset Protection Department
  • Respond to customer and associate incidents to facilitate first aid and minimize company liability
  • Assist Detectives with the Recovery of stolen merchandise
  • Successfully complete all Asset Protection training requirements and maintain personal certifications as required by law
  • Works on special assignments, investigations, and surveillance as directed by Store Asset Protection Manager
  • Perform other duties as needed
  • Follows shortage programs and procedures
  • Perform these functions in an efficient manner, as directed by the Supervisor
  • Previous retail sales experience preferred, but not required
  • High School Diploma or equivalent. (Asset Protection)
  • Completion of Store Agent Training program required upon assignment to position. (Asset Protection)
  • Strong interpersonal and communication skills
  • Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals
  • Ability to effectively communicate with customers, peers, and management
  • Ability to communicate on the telephone with proper etiquette
  • Basic math functions such as addition, subtraction, multiplication, and division
  • Able to use a calculator and calculate percentages and ratios (Selling)
  • Must be able to make change in American monetary units (Selling)
  • Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business
  • Ability to work as part of a team, and take initiative independent of direct supervision
  • Ability to work in a fast-paced environment, handle multiple priorities, and learn new procedures
  • Self-starter, able to work independently and as part of a team and must have good time management skills.(Asset Protection)
  • Enthusiastic, friendly, and energetic with a genuine desire to provide outstanding service
  • Ability to think and act clearly in possible stressful and hostile situations. (Asset Protection)
  • Ability to collaborate and function as a member of a team. (Asset Protection)
  • Must possess a strong sense of urgency. (Asset Protection)
  • Available to work a variety of hours, which may include early mornings, evenings, holidays, or weekends. Hours are subject to change based on business need
  • Ability to work a flexible retail schedule including the day after Thanksgiving, special Big Event days, and the day after Christmas. (Selling, Stock)
  • You must be available to work Thanksgiving Day, the day after Thanksgiving, Saturday after Thanksgiving and the entire week before Christmas and the entire week of Christmas.(Asset Protection)
67

Congratulations on Your Seasonal Holiday Referral Macy's Galleria Resume Examples & Samples

  • Meet and make a connection with customers, ask questions and listen to shoppers' needs, then give options and advice on meeting those needs
  • Inspire the customer to buy, celebrate the purchase, and create a lasting positive impression of you, Macy's, and the purchase
  • Maintain selling floor presentations and fitting rooms
  • Learn Macy's systems and procedures to enhance selling efficiencies and complete support duties
  • Perform other duties as assigned
  • Regular, dependable attendance and punctuality
  • Assist in price changing execution
  • Organize and maintain merchandise in stockrooms, and fill in merchandise on the selling floor as needed
  • Pull merchandise for online customers and deliver to the designated area on the Receiving Dock
  • Assist in the preparation of merchandise for shipment to customers
  • Participate as needed in selling floor recovery, including folding and hanging merchandise and clearing fitting rooms
  • Deter theft by offering customer service
  • Remained stationed at a fixed post, i.e entrance/exit doors, for long periods of time for extended periods of time to provide a strong visible presence
  • Communicate with the Asset Protection Department
  • Respond to customer and associate incidents to facilitate first aid and minimize company liability
  • Assist Detectives with the Recovery of stolen merchandise
  • Successfully complete all Asset Protection training requirements and maintain personal certifications as required by law
  • Works on special assignments, investigations, and surveillance as directed by Store Asset Protection Manager
  • Perform other duties as needed
  • Follows shortage programs and procedures
  • Perform these functions in an efficient manner, as directed by the Supervisor
  • Previous retail sales experience preferred, but not required
  • High School Diploma or equivalent. (Asset Protection)
  • Completion of Store Agent Training program required upon assignment to position. (Asset Protection)
  • Strong interpersonal and communication skills
  • Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals
  • Ability to effectively communicate with customers, peers, and management
  • Ability to communicate on the telephone with proper etiquette
  • Basic math functions such as addition, subtraction, multiplication, and division
  • Able to use a calculator and calculate percentages and ratios (Selling)
  • Must be able to make change in American monetary units (Selling)
  • Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business
  • Ability to work as part of a team, and take initiative independent of direct supervision
  • Ability to work in a fast-paced environment, handle multiple priorities, and learn new procedures
  • Self-starter, able to work independently and as part of a team and must have good time management skills.(Asset Protection)
  • Enthusiastic, friendly, and energetic with a genuine desire to provide outstanding service
  • Ability to think and act clearly in possible stressful and hostile situations. (Asset Protection)
  • Ability to collaborate and function as a member of a team. (Asset Protection)
  • Must possess a strong sense of urgency. (Asset Protection)
  • Available to work a variety of hours, which may include early mornings, evenings, holidays, or weekends. Hours are subject to change based on business need
  • Ability to work a flexible retail schedule including the day after Thanksgiving, special Big Event days, and the day after Christmas. (Selling, Stock)
  • You must be available to work Thanksgiving Day, the day after Thanksgiving, Saturday after Thanksgiving and the entire week before Christmas and the entire week of Christmas.(Asset Protection)
68

Congratulations on Your Seasonal Holiday Referral Macy's The Village Resume Examples & Samples

  • Meet and make a connection with customers, ask questions and listen to shoppers' needs, then give options and advice on meeting those needs
  • Inspire the customer to buy, celebrate the purchase, and create a lasting positive impression of you, Macy's, and the purchase
  • Maintain selling floor presentations and fitting rooms
  • Learn Macy's systems and procedures to enhance selling efficiencies and complete support duties
  • Perform other duties as assigned
  • Regular, dependable attendance and punctuality
  • Assist in price changing execution
  • Organize and maintain merchandise in stockrooms, and fill in merchandise on the selling floor as needed
  • Pull merchandise for online customers and deliver to the designated area on the Receiving Dock
  • Assist in the preparation of merchandise for shipment to customers
  • Participate as needed in selling floor recovery, including folding and hanging merchandise and clearing fitting rooms
  • Deter theft by offering custome