Platform Product Manager Resume Samples

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J Muller
717 Tromp Row
+1 (555) 300 7101
717 Tromp Row
p +1 (555) 300 7101
Experience Experience
04/2016 present
Phoenix, AZ
Accenture Insights Platform Product Manager
Phoenix, AZ
Accenture Insights Platform Product Manager
04/2016 present
Phoenix, AZ
Accenture Insights Platform Product Manager
04/2016 present
  • Define and Execute POCs
  • Identify Analytics Solutions to Productize
  • Define Pricing Strategies
  • Define Base Product Offering
  • Define Technical Solution
  • Define Vendor agreements
  • Define various deployment options
12/2011 01/2016
Houston, TX
Collaboration Platform Product Manager H
Houston, TX
Collaboration Platform Product Manager H
12/2011 01/2016
Houston, TX
Collaboration Platform Product Manager H
12/2011 01/2016
  • Develop and manage the core positioning and messaging for the product
  • Perform product demos and orchestrate training for customers
  • Drive new product enhancements/updates through the development process lifecycle
  • Be an expert with respect to alterative / competing products
  • Propose an overall budget and secure funding to ensure success
  • Set pricing to meet recovery and financial goals
  • Deliver monthly metrics including volume, savings, and expenses with forecasts
12/2008 06/2011
San Francisco, CA
Platform Product Manager
San Francisco, CA
Platform Product Manager
12/2008 06/2011
San Francisco, CA
Platform Product Manager
12/2008 06/2011
  • Developing partnerships for potential customers of web service technology
  • Outstanding influencing abilities, and proven effectiveness in presenting ideas and plans clearly and confidently to all levels of management and customers
  • You are ready to make unpopular decisions in service of long term vision
  • Identify and manage technical details involved in content creation, content management, content delivery and presentation
  • Develop content feeds and API solutions that meet a broad variety of use-cases and industry standards
  • Strong vision for technical and creative innovation in content management and publishing
  • Give input at all development MBRs, QBRs and represent EU
Education Education
Bachelor’s Degree in Computer Science
Bachelor’s Degree in Computer Science
University of Florida
Bachelor’s Degree in Computer Science
Skills Skills
  • Knowledge of Governance, Risk, Compliance & Quality desirable
  • Attention to detail and ability to multitask effectively
  • Excellent communication and influencing skills
  • Ability to understand tech trends, see how they impact the roadmap and drive innovation
  • Proven ability to influence cross-functional teams without formal authority
  • Ability to understand technical challenges and make educated trade-offs with your team
  • Ability to Understand the strategic vision well enough to make short and long term trade-offs
  • Excellent written and verbal communication skills
  • Ability to create and articulate a product vision and inspire a team to execute on that vision
  • Strong listening, situation analysis, negotiation and facilitation skills
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Platform Product Manager Resume Examples & Samples

  • Manage product roadmaps for content licensing platforms, prioritizing business requirements, product features, user experience, performance, and delivery schedules
  • Manage product staff and vendors as well as cross-departmental relationships, including development and design teams assigned to various projects
  • Identify and manage technical details involved in content creation, content management, content delivery and presentation
  • Develop content feeds and API solutions that meet a broad variety of use-cases and industry standards
  • Liaise with product and business stakeholders to ensure the product fulfills its objectives
  • Proactively identify and resolve issues that may impair the team's ability to meet strategic goals
  • Substantial track record of successful product delivery at leading media businesses
  • Strong leadership skills, ability to influence effectively and manage projects efficiently
  • Strong vision for technical and creative innovation in content management and publishing
  • Strong proficiency in digital asset management solutions and metadata practices
  • Superior communications skills, ability to present to senior management and high value clients
  • Willingness to roll-up sleeves and do whatever is necessary with an entrepreneur /owner mentality
  • Deep knowledge of Bloomberg's content offering and product suite is a plus
  • 5+ year experience in enterprise-level product management with increasing responsibility
  • University degree, technical background preferred
  • Excellent software development management skills, including standard qualifications (Agile/Scrum)
  • Deep knowledge of and experience with technologies that power content distribution (Feeds/APIs)

Visualization Platform Product Manager Resume Examples & Samples

  • Work across Autodesk to understand product roadmaps and customer requirements
  • Influence direction of Visualization investments based on customer needs
  • Define roadmaps, requirements and user stories for Autodesk’s cloud, desktop visualization and rendering technologies
  • Present concise, prioritized requirements for cross functional Agile development teams sprint planning
  • Present visualization roadmaps and customer point of view to management team
  • Work with marketing and Business model team to continue growth of Autodesk Cloud Rendering service
  • You have a passion for Visualization technology and helping enables others to build really cool products. You are motivated by coming up with new ideas on how customers and Autodesk product teams can leverage your ideas to create compelling products for customers
  • You’re an effective communicator. You don’t get lost in the detail; you are able to tell the story behind your research with relevant and insightful conclusions in a clear, concise manner. You have a reputation for creating some of the best PowerPoint slides to communicate your work
  • You can influence peers. You do not shy away when your ideas are challenged and have the ability to help your peers and management understand the decisions you have made even if it does not meet their needs completely
  • Knowledge of Autodesk or other design and visualization products and customer personae
  • 5 year of product management experience in the visualization industry
  • Ability to create and articulate a product roadmaps and requirements that inspire teams to execute
  • Passionate, self-starter, collaborative, independent with a positive, can-do attitude
  • Demonstrated ability to lead a project from the initial concept to delivery
  • Ability to conduct qualitative and quantitative market research
  • Familiarity with cloud technologies
  • Understanding of product management within Agile development would be helpful
  • Willing to travel to work with customers and development teams

Platform Product Manager Resume Examples & Samples

  • Define strategies and roadmaps for new and existing web services
  • Market research on industry and customer trends
  • Lead and motivate a cross functional Agile development teams for release new and exiting web services
  • Business model creation and research for go to market launches
  • You are not afraid to talk to customers. You are skilled at working with customers and partners to understand the problems they are facing and the opportunities that creates. You can analyze their input along with market research to make informed decisions about our product direction
  • Work with key customers, prospects and customer analytics to identify meaningful unsolved problems in the market
  • Worked on a SaaS or PaaS product and are very familiar with API concepts and developer ecosystems
  • Educational / Work Experience Requirements
  • Understanding of Agile mythologies and work experience in a fast paced, Agile based development environment

Digital Platform Product Manager Resume Examples & Samples

  • Analyze business requirements, design innovative solutions that meet the requested objectives, delivering overall customer satisfaction
  • Provide guidance on current and emerging technologies in the web
  • Drive partnership with developers, IT systems professionals, graphic artists, in managing/deploying content for the platform
  • Ensure solutions are fit for purpose and in compliance with Fast Rent policies
  • Responsible for the high level support for the end users of the Fast Rent platform
  • Create documentation according to internal standards including, but not limited to, project management, Standard Operating Procedures, scope documents, and Work Instructions
  • Min 3 years experience in Digital Project Management
  • Min 3 years experience as a Web Developer
  • University Degree (or equivalent) in IT Engineering or Digital Project Management
  • Strong IT expertise with : HTML5, CSS3, Javascript, JQuery, PHP, MySql Database, XML standard and RPC/REST
  • Experience with Cloud Services (Amazon AWS, Microsoft Azure, Google Cloud etc)
  • Experience researching technology solutions and identifying/recommending technology strategies for future growth
  • Strong written, verbal and interpersonal communication skills in English
  • Strong interest in new technologies and desire to learn and adapt to new technologies
  • Ability to communicate frequently with external partners involved in the development of the platform
  • Ability to manage multiple time-critical projects simultaneously
  • Ability to express technical knowledge and processes in easily understood presentations
  • Ability to work in a deadline focused, dynamic environment, and consistently producing deliverables within agreed upon timelines
  • Ability to rapidly learn and take advantage of new concepts, business models, and technologies
  • Ability to work effectively with remote and global teams in a virtual environment
  • Ability to analyze problems and design solutions
  • Self-sufficient, flexible, logical and rational, positive, results driven, team player
  • Experience training users and working directly with customers
  • Familiar with Svn-Git
  • Familiar with the framework symfony 1 and 2
  • Familiar with the framework AngularJS

Knowledge Platform Product Manager Resume Examples & Samples

  • Adheres to all firm policies, guidelines and standards in relation to responsible use of collaboration platforms and solution configuration
  • Ability to learn new things quickly, to thrive on change and to strive for continuous improvement
  • Good teamwork and mentoring skills
  • Good executive presence to influence senior level executives throughout EY
  • Understanding of the business and demonstrated commercial acumen using commercial language that presents knowledge activities in the context of business objectives
  • Receives moderate supervision from function leaders
  • Project management certification desirable

Platform Product Manager Resume Examples & Samples

  • Elicit requirements using interviews, document analysis, requirements workshops, storyboards, surveys, site visits, business process descriptions, use cases, scenarios, event lists, business analysis, competitive product analysis, task, and workflow analysis
  • Write requirements using standard templates, using natural language simply, clearly, unambiguously, and concisely
  • Decompose Epics and business requirements into User Stories, functional requirements, specified in an appropriate level of detail suitable for use by those must base their work on the requirements, including architecture, development, and testing
  • Participate in peer reviews and inspections of requirements artifacts. Participate in peer reviews of work products (UX reviews, test plans) derived from requirements specifications to ensure that the requirements were interpreted correctly
  • Manage requirements traceability information and track requirements status throughout the project
  • Assist with the development of requirements engineering policies, procedures, and tools. Implement ways to reuse requirements across features projects
  • Manage the ongoing life cycle responsibilities for products and features
  • Identify ways to assist product planning through requirements development and analysis
  • Propose new product features and updates - evaluate new functionality that should be applied to existing products and features
  • BS/BA - Computer Science or Information Technology preferred
  • Knowledge of web application and development technologies, SOA applications, Visual Studio Team Services or Agile/Scrum software development methodologies and expertise in computer hardware and software including web browsers, Excel, Outlook, PowerPoint, Word or mobile platforms and technologies
  • Strong oral, written communication skills and business acumen
  • Strong listening, situation analysis, negotiation and facilitation skills
  • Working knowledge of BABOK and/or SWEBOK and/or TOGAF or Product Management certification or experience; expert in User Stories, Use Cases, requirements definition techniques, tools and documenting business and functional requirements
  • Must have ability to work under pressure and manage to tight deadlines or unexpected changes

Collaboration Platform Product Manager H Resume Examples & Samples

  • Define the product strategy and roadmap
  • Understand and represent the needs and requirements of the customers
  • Drive new product enhancements/updates through the development process lifecycle
  • Perform product demos and orchestrate training for customers
  • Propose an overall budget and secure funding to ensure success
  • Set pricing to meet recovery and financial goals
  • Work with external third parties as required
  • Develop and manage the core positioning and messaging for the product
  • Deliver monthly metrics including volume, savings, and expenses with forecasts
  • Run beta and POC programs with early-stage products and samples
  • Be an expert with respect to alterative / competing products
  • Strong understanding of product management discipline, including new product development, testing and deployment
  • Prior experience in a high volume production environment
  • Knowledge of collaboration products
  • Experience with collaboration services and tools
  • Experience with technology deployment processes
  • Information Technology professional with 10+ years’ experience
  • Bachelor's and/or Master’s degree in Information Technology or related field
  • Experience working in a highly regulated financial institution preferred
  • Technical background

Platform Product Manager Resume Examples & Samples

  • Develops high level and detailed roadmaps for each initiative. Oversees the milestones to ensure that internal schedules align with key due dates
  • Tracks project status, scope changes and critical metrics to team and Head of Product Management
  • Serves as liaison with other departments (Research & Development, QA, Marketing, Analytics, Strategy & Operations, etc) to ensure timely completion of project tasks
  • Coordinate with other business units to ensure timely implementation and drive adoption of platform solutions
  • Provides project leadership and business requirements for development team

Client Platform Product Manager Resume Examples & Samples

  • Work with analysts and retailers to comprehend major trends in PC form factors, usage cases, and buying patterns over 2-3 year horizon
  • Collaborate with AMD silicon product managers and OEM product planning teams to align on compelling PC platforms for upcoming product generations
  • Create executive and consumer friendly messages conveying differentiated platform value for AMD-based platforms
  • Enable AMD WW marketing teams with insight into future innovative AMD-based PCs. Arm them to amplify platform messages
  • Establish partnerships with ecosystem players (e.g., software vendors, O/S vendors) to enhance overall system value and “light up” differentiated AMD silicon IP
  • Interface with OEM regional salesforce (all geographies) and regional PC retailers (all geographies) to evangelize platform value and ensure product assortment

Accenture Insights Platform Product Manager Resume Examples & Samples

  • Define Base Product Offering
  • Define Pricing Strategies
  • Minimum of 10 years of experience in Product Management or Product Development using latest technologies
  • Minimum of 3 to 5 years working in Big Data analytics
  • Minimum of 3 to 5 years in strategy or management consulting
  • Proven ability to work creatively and analytically in a problem-solving environment
  • Desire to work in an information systems environment
  • Excellent leadership and management skills
  • Defining Product Strategy, Product Roadmap, Product Pricing, Product Support, Product Life Cycle Management, Overall Product Management and Product Development
  • Core analytics skills (assessment, Solution Architecture, business case, roadmap development, etc.)
  • Expertise in Cloud Based solutions and how to scale solutions
  • Understanding of analytics operating models and governance structures
  • Understanding of how advanced data techniques can be applied to solve client problems
  • Knowledge of big data platforms, tools and applications
  • Quantitative background/proven problem-solving skills
  • Understanding of analytics roles and responsibilities (e.g., data scientist)
  • Deep Industry & Functional analytics experience
  • Strong industry relevance in one of the following: Products, Resources (Chemicals, Energy, Utilities), Communications, Media, & Technology, Public Service, or Financial Services
  • Ability to partner with our clients to understand business problems and strategies
  • Ability to translate business issues into specific requirements to develop analytics solutions
  • Client Delivery & Relationship Management
  • Ability to interact with and influence VP and above
  • Ability to interpret the results of analytical insights and translate results to the client in business context to drive value
  • Able to explain complex concepts in non-technical language
  • Strong story-telling ability
  • Strong Client Presence and presentation skills - Confident and Energetic
  • PhD / MS Computer Science, Analytics or MBA preferred
  • Big Data Analytics and Cloud Solution Architect / Administrator Certification
  • Extensive experience in latest Big Data Technologies and Cloud Technologies
  • Experience working in public cloud environment such as AWS, Azure, GCP, etc
  • Data management and Data Visualization skills

Accenture Insight Platform Product Manager Resume Examples & Samples

  • Identify Analytics Solutions to Productize
  • Define Vendor agreements
  • Define Legal Requirements
  • Define Training Requirements
  • Define and Execute POCs
  • In Depth knowledge of Big Data and Analytics technologies
  • Minimum of 3 to 5 years in strategy or management consulting
  • Meet travel requirements, up to 50%
  • Excellent communication (written and oral) and interpersonal skills

Platform Product Manager Resume Examples & Samples

  • Evangelize for ed2go within Cengage Learning, as well as within the marketplace by working closely with our Sales teams and customers
  • Manage and execute on the ed2go platform roadmap in close collaboration with product teams on designing, building, and enhancing products delivered at ed2go, including leading regular standup meetings, iteration planning, and iterations reviews
  • Develop story maps, detailed user stories, and other requirements artifacts to support the development process
  • Successfully deliver and deploy projects within the established timelines, and ensure that all go-to-market activities are executed according to plan including sales-enablement training, release communications, and product documentation
  • Provide the Product, Technology, Sales and Marketing organizations with visibility into the backlog of platform projects and incremental enhancements
  • Cultivate effective relationships with Product Managers and Software Development Managers to understand, influence and coordinate on projects related to your platform product
  • 5+ years’ successful and relevant experience in technology product management, sales or marketing
  • 2+ years’ platform product management experience for end-user SaaS products, preferably in e-learning
  • Outstanding influencing abilities, and proven effectiveness in presenting ideas and plans clearly and confidently to all levels of management and customers
  • Strong collaboration and leadership, along with customer service acumen, analytical and problem-solving mindset
  • In-depth familiarity with Agile methodologies, development and release practices, and the ability to manage multiple projects during the same time period effectively
  • Technical background with experience in the use of (OER) Open Education Resources, Content Rights Management, and/or Instructional Design preferred

Fast Growth Tech-platform Product Manager Resume Examples & Samples

  • Entrepreneurial spirit, comfort with ambiguity, and a desire to work in a start-up within McKinsey
  • 6+ years experience with start-up software (consumer or enterprise) as a product manager using an agile approach to software development
  • Specific experience leading a product from concept development through launch, including pricing strategy, competitive evaluation, road-mapping, specification, and on-going customer engagement
  • Experience with user-centered design methodology including user personas and user testing, prototyping, and A/B testing
  • Experience with online community management or customer success is a plus
  • Excel and PowerPoint abilities required; familiarity with application tracking metric dashboards and/or other analytic tools (e.g., Tableau, Mixpanel, Google Analytics) also needed
  • Ability to drive projects effectively in a cross-functional environment, including an ability to motivate and focus people and resources where there is no direct reporting relationship
  • Ability to prioritize competing demands in a complex and dynamic environment
  • Ability to work closely with geographically dispersed, multi-lingual team members and with internal and external clients
  • Excellent oral, written and interpersonal communication skills
  • Undergraduate degree with an excellent academic record. MBA or other graduate degree is a plus
  • Willingness to travel up to ~20-25%

CLU Platform Product Manager Resume Examples & Samples

  • Work directly primarily with internal customers to understand market, customer, competitive, and technology trends
  • Create business cases, analyzing quantitative market and financial data to identify opportunities, gaps, and risks for services that provide functionality to multiple products
  • Define and deliver multi-year middle tier roadmap based on market input, sound business cases, and industry/technology expertise
  • Document requirements for service and platform capabilities
  • Work with closely with R&D to design features and capabilities
  • Provide subject matter expertise to marketing
  • Develop and maintain client relationships as appropriated for the co-development or partnership of technology development
  • 5 years’ work experience in the software technology field
  • Some experience and exposure to machine learning, NLU/NLP, Artificial Intelligence, speech or other highly advance software technologies
  • Requirements writing expertise
  • Excellent written and verbal communicator
  • User story development in a technical environment, including acceptance criteria
  • Experience of US healthcare terminologies, including SNOMED, ICD-9, ICD-10, RxNorm
  • Experience developing NLP technology
  • Experience working with applications that use NLP technology
  • Experience working with Veterans Affairs' healthcare applications

Platform Product Manager Resume Examples & Samples

  • Overall 8+ years’ experience with enterprise software platforms and products
  • Past experience in Product Management preferred
  • Demonstrated success building & launching excellent products
  • Past experience with agile methodology and processes
  • Good working knowledge of one or more of technology areas spanning - Workflow Engines/BPM systems/Analytics/BI tools/Developer tools, APIs & frameworks/Application Security & Authentication Systems
  • Knowledge of Governance, Risk, Compliance & Quality desirable
  • Requirements elicitation and documentation
  • Rationalize requirements across all stakeholders to build generic capabilities
  • Collaborate with UX team to create designs and wireframes
  • Work closely with engineering on the implementation following an agile methodology
  • Run beta and pilot programs with early-stage products
  • Work with Marketing to develop the core positioning and messaging for the product
  • Perform product demos to customers

IoT Platform Product Manager Resume Examples & Samples

  • The IoT Platform Product Manager is creating the core of our entire digital business. This manager will be moving us from multiple, independent platforms and applications to a single, highly integrated, high-performance, flexible, scalable platform that will be the single, reliable source for almost all of the data that Caterpillar and our dealers will rely on to be the digital leader in the industries that we serve. The platform will be required to have the capability to easily support rapid growth of Caterpillar, dealer, customer and third party applications that provide high incremental value to our customers allowing us to remain the worldwide industry leader. The architectural design will be critical to the successful implementation or our rapid digital expansion and will have long term impacts on our business
  • The Product Manager will be required to work with the senior leadership in all or our Industries, Customer, and Dealer Support Divisions to identify the success criteria for the platform and applications. The Product Manager will be responsible for designing and delivering the system to meet all success criteria and will be accountable along with our industry leaders to deliver on the defined Key Performance Indices
  • Delivering on the enterprise digital platform and application needs will require working across numerous divisions and organization to align and deliver a seamless system that will meet a highly diverse and complex portfolio of requirements
  • The Product Manager will need to maintain very close collaborate with internal and external partners to develop and maintain platform software that aligns with our digital strategy and priorities. The speed and agility required to compete in this high growth space will be much higher than in the past and will require constant attention to optimizing our development processes to increase our efficiency and effectiveness
  • The team supporting this development is worldwide and will leverage Caterpillar resources inside and outside of M&D as well as third party agency and contract and other external partners. Development occurs around the clock and managing the various resources to meet the program requirements will be an intensive exercise
  • Being a digital leader requires that this position create a clear product vision that will support our digital strategy with an architecture to support a highly diverse set of requirements. This vision will be put into action through detailed project planning and multigenerational product roadmaps that must be executed with precision to meet all established product timelines
  • This position will be responsible for ensuring that all delivered products are designed and validated to perform within the infrastructure and integrated environment and meet or exceed the functional and performance requirements regardless of where it is being used in the world
  • The product manager will create and maintain a quality system that monitors quality at all points of development to ensure that the products delivered are at an industry leading quality level
  • To ensure that the platform and applications are delivered and maintained to the highest standards, this position will establish the software development standards, tools and processes to be used within the team and will have the processes in place to guarantee adherence to those standards
  • Our digital business will be growing at an unprecedented pace and our success will rely on being able to know the status of our portfolio at any time to allow us to take feedback from development, our business, our dealers and our customers and quickly adapt our offerings to the rapidly changing needs of our digital world. This position will ensure that the portfolio managers and governance teams residing within M&D as well in our partner organizations have the timely information they require to make business decisions
  • This position will need to work closely with all production deployment teams to assure that there is clarity to what is being delivered and when, and also to provide technical support in developing all support materials required to deploy to our customers and dealers worldwide with minimal interruption
  • The product manager will be responsible for ensuring that staffing levels will be maintained at budgeted levels with highly qualified personnel through actively recruiting, providing necessary training and achieving required certifications in all critical domains
  • Formulates, develops and implements long-term strategic plans and directions to achieve business objectives for the continuous pursuit of business development opportunities
  • Develops an integrated annual business plan and ensures continuous monitoring of performance results against business plan, analyzing financial and operating results and developing and implementing solutions to business problems
  • Data is our most valuable asset and we must protect and secure our data to maintain our digital leadership. The data we are entrusted to store and make appropriately available can be highly sensitive to our business, dealers, and customers and we must strictly adhere to all data sharing agreements and intellectual property protection requirements that we put into place. The Product Manager will be responsible for putting these protection systems in place and providing ongoing updates as needed to keep our data secure against any threats that may put our data at risk
  • Bachelor's degree in computer science, engineering, technology, or business related
  • Data center management processes and tools knowledge
  • Minimum 8 years of experience managing software/platform development
  • 10+ years of experience in the IT or Engineering function/industry
  • Cloud network experience
  • 10+ years of experience managing software/platform development
  • Leadership, collaboration, technical, communication and interpersonal and influential skills
  • Good management, motivational and problem-solving skills along with good human relations and communications skills
  • Program or project management experience
  • IT general knowledge skills: Brokering applications, asset management, migration planning, SLAs, etc
  • Solid business management skills
  • Commercial / financial acumen

Platform Product Manager Resume Examples & Samples

  • Define strategy and product roadmap for key areas of the Informatica Cloud IPaaS Platform including
  • You have prior experience working on Cloud SaaS/PaaS or hybrid cloud/enterprise products
  • You possess a unique blend of business and technical savvy, a big picture vision and drive to make the vision a reality
  • You have the passion and ability to work across groups on collaborative projects
  • You enjoy spending time understanding the market and technology shifts, understanding customer problems, synthesizing needs and defining innovative products and solutions
  • You have relevant experience and deep technical knowledge of cloud applications (SaaS), Middleware (PaaS), IaaS, enterprise software or/and enterprise middleware products
  • You are comfortable being hands-on with Cloud products and technologies while also able to articulate the value proposition/story at varying depth depending upon audience types – Integration Experts, Customers, Partners, Decision Makers, Business, Sales and Industry Analysts
  • You enjoy working with people as well as new products and technologies; you like owning the definition, product requirements (PRD), delivery and success of the product/solution through the entire life cycle
  • You are a leader who will make things happen working collaboratively with various cross functional teams within and outside the organization – architecture, engineering, marketing, sales and services
  • 4-6 years in technical product management
  • 2-3 years in engineering with software background earlier in the career is preferred
  • Strong knowledge of Cloud (SaaS, PaaS or/and IaaS); experience with a leading cloud application or service is a plus
  • Ability to perform market analysis and competitive analysis and define product requirements, product release plans, and technical demos
  • Ability to clearly articulate and present the product value proposition internally and externally with customers and partners
  • Experience with technology standards such as Databases, NOSQL, Application Servers, and data standards and protocols such as XML, JSON, REST etc
  • Experience or knowledge in security standards
  • Excellent communication (written and oral) and presentation skills; solid business acumen; well-honed influencing skills are essential
  • Excellent interpersonal skills, proven track record of building strong relationships and establishing credibility with customers, prospects, analysts, sales, R&D, and the management team are a must
  • Bachelor’s/Masters degree in Engineering/Computer Science or a related technical discipline; MBA preferred

System Platform Product Manager Resume Examples & Samples

  • Provide worldwide service support to the program team
  • Work with program teams based in Webster, Japan, and France
  • Design the service strategy that support the program’s goals and work with the service delivery orgs’ Product Service Managers to implement the strategy
  • Advocate within the program team for those items required to meet the program’s goals (remote services, machine diagnostics, etc.)
  • Develop B-level schedules with DCLS for the development of the service and customer documentation and service training
  • Manage DCLS spending and prioritize their deliverables
  • Develop field escalation plans (how do issues get escalated to resolution) and gain buy-in from the providers
  • Work with the design teams to identify and optimize field spares, operator replaceable units, and high frequency service items
  • Negotiate with design teams and work with Service Support Engineers (SSEs) to include those features/functions required to service the machine in accordance with the program service strategy and meet the program service metrics (MTTR, $/kp, MSH, UMR, % Remote Solves, etc.)
  • Determine requirements for new service tools to support the service strategy metrics
  • Four-year degree required, engineering degree desired
  • Management aptitude and organizational skills a must
  • Field service experience as well as familiarity with field service tools (EDoc, GSN, Eureka, Bulletins, etc.) and processes (Call Flow, RAPS, Escalations, etc.) helpful
  • Excellent verbal, written, interpersonal and presentation skills
  • Self-motivated and dependable with ability to effectively negotiate, prioritize, and manage numerous tasks
  • Ability to work with different cultures
  • Ability to think analytically and use various analytical tools
  • PC proficient and able to effectively use general PC tools (Word, Excel, etc.)
  • High-level familiarity with high volume printers (inkjet and xerographic) and finishing devices a plus
  • Some color knowledge or experience helpful

Platform Product Manager Resume Examples & Samples

  • Play a key role as the business process expert and customer advocate with the product they support
  • Work closely with customers, prospects and marketing to define product requirements for new software and enhancements to existing software products
  • Write and update product requirements documents for new or enhanced software
  • Work closely with engineers on detailed designs, functional specifications, project management, and testing
  • Support our worldwide sales team by giving product presentations to potential customers
  • Work with marketing, training, and installation to develop various product-related documents including marketing collateral, help documentation, and instructional materials
  • Provide support to our professional services team on customer implementations
  • Present and promote Itron product offerings at trade shows and other industry events
  • Monitor work flow and deadlines
  • Provide leadership and coaching to staff

Platform Product Manager Resume Examples & Samples

  • Some experience of product management or ownership and/or Business or Systems Analysis in a technical environment
  • Good understanding of the technologies that underpin the product, their future roadmaps and suitability to ITV in light of the broader business roadmaps and Technical strategy
  • Knowledge of and interest in data and its uses within business
  • Experience in working in or with scrum/kanban product teams is a great advantage
  • Some knowledge of our industry partners, competitors and technologies is beneficial
  • Excellent communication skills and the ability to manage stakeholders

Accenture Analytics Insights Platform Product Manager Resume Examples & Samples

  • Define Technical Solution
  • Define various deployment options
  • Define Go To Market Strategies
  • Understanding of how to link analytics with business value to shape the business case
  • In depth understanding of BI and Analytics Solution Architecture
  • Deep understanding of analytics, including data management, business intelligence, and predictive analytics
  • Bachelor’s degree in Computer Science, Technical Science or Analytics related field

Platform Product Manager Resume Examples & Samples

  • Drive the roadmap with the developer team for platform improvements in EU marketplaces. Research and identify new opportunities to improve customer experience, product discoverability and conversion
  • Project Manage all platform-related projects across the device categories, including detailed scoping, testing, and reporting of results
  • Own any relevant reporting (i.e. on results and status) back to Senior Management
  • Be the key stakeholder with all Dev teams (including online sales and Engagement), being the expert on US cross-category platforms to share with EU teams
  • Give input at all development MBRs, QBRs and represent EU
  • Own cross team post-mortems to identify areas to innovate and improve the customer experience and initiatives success
  • Facilitate idea generation and sharing of best practices across all device and accessory categories
  • Demonstrated track record of delivering customer experience wins
  • 5+ years in technology product management
  • Strong leader with excellent verbal and written interpersonal skills
  • Proven analytical and quantitative skills
  • Strong bias for action with ability to prioritize, multi-task, and meet deadlines