Manager, Store Resume Samples

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D Reynolds

Dayana

Reynolds

68106 Bernita Mountains

Boston

+1 (555) 516 9293

68106 Bernita Mountains

Boston

Phone

p +1 (555) 516 9293

Experience Experience

Detroit, MI

Manager, Store

Detroit, MI

Sawayn, Barrows and Marquardt

Detroit, MI

Manager, Store

Select, hire, develop, performance manage, coach, schedule, engage and train store team members
Responsible for all areas of guest service. Provides on the floor suggestive selling, participation as a selling manager, and managing spot sales audits
Manage the physical appearance of stock and stores
Attain store monthly and annual performance objectives
Performs other duties as assigned
Effectively communicate with all associates, management, and customers across all lines of business
Develop and maintain strong relationships with customers. Handle customer complaints effectively and positively. Call on customers as necessary

Chicago, IL

Manager, Store Service

Chicago, IL

Romaguera, Collier and Beer

Chicago, IL

Manager, Store Service

Maintain responsibility for the overall direction, coordination, and evaluation of direct and indirect reports in compliance with policies, procedures, loss prevention, safety, and environmental codes, and laws
Direct, instruct, and manage a team of associates, including assigning, supervising, and appraising work; rewarding, motivating, counseling and disciplining associates; addressing associate complaints and resolving problems
Train and coach service selling associates on "Customer Care Process", Courtesy Vehicle Inspections (CVIs), and general operation of store systems
Monitor the shop productivity, workflow, and procedures with an emphasis on efficiency, thoroughness, and safety. Largely responsible for the overall day-to-day operations of the back shop, such as ensuring that the service staff complete CVIs and proper service repairs
Follow all policies and procedures related to all point of sale (POS) transactions, inventory integrity, reverse logistics and purchase for re-sale parts (OP) procurement and vendor payment practices
Partner with the Fleet business team to maintain and build Fleet service customer relationships
Advise associates, technicians, and customers on tires, parts and service programs

present

Boston, MA

Senior Manager Store Development

Boston, MA

Huel-Stoltenberg

present

Boston, MA

Senior Manager Store Development

present

Working with the DSD, Arrange Due Diligence reports to accurately create capex and schedules to support the BPM process for new projects
Define & set SLAs with all Store Development related maintenance partners for later management by the Market Maintenance Specialist
Manage and support the market SD team to ensure all projects within cluster are delivered on time and budget
Report quality issues in real time using provided standardized processes & documents
Manage multiple retail implementation projects within market using CTC concepts and tools with WE processes, to deliver on time and to budget
Manage concept life cycle and store life cycle, managing how concept changes over time are translated within store
Constantly assess service provided by external contractors and 3rd party suppliers

Education Education

Bachelor’s Degree in Architecture

California State University, Fullerton

Bachelor’s Degree in Architecture

Skills Skills

Extensive product knowledge or the ability to obtain product knowledge
Ability to handle difficult customer situations
Strong customer service skills
Ability to exercise judgement and to work independently
Comfortable utilizing up-sell techniques
Strong cash handling skills, including the use of POS systems
Ability to work Days, Nights, Holidays and Weekends
Strong verbal communication skills
Demonstrated consistency, accuracy and follow-through
Proven leadership skills

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11 Manager, Store resume templates

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Engineering Manager, Store Systems Resume Examples & Samples

Technical Leads are expected to spend time overseeing the work of other developers
Provide technical leadership and guidance to the offshore development team Resolution of defects during the QA and UAT testing process
Leads team through full SDLC (Agile), including planning meetings, iterative development, estimations and design sessions
Maintain documentation standards and versioning control adherence to security and compliance standards
Leads project estimation
Manage group effort to tight deadlines
Ensures full post-deployment support
Provide status on the progress of the development effort to development management
Leads sprint planning and deployment planning
Work closely with Technical product managers and BAs on technical design and functional documentation
Bachelor's Degree in Computer Science/Engineering or equivalent work experience
Minimum of 7 years total experience as an engineer doing development with Open Source client slide technologies
Expert in Java programming and modern web front end technologies - HTML5/CSS/JavaScript
Strong experience in application design, design patterns and performance tuning
Strong Consumer application and Employee application User Experience integration skills
Experience with UML modeling and effective communication for design reviews
Experience with Agile and/or RUP methodologies
Familiarity with Test Driven Development practices a strong plus
Able to effectively communicate across teams and roles

Manager, Store Services Resume Examples & Samples

Oversee critical store service touch points including but not limited to , Valet, Doorperson (Ambassador), Concierge, Cobbler, Shoe Shine, Jewellery Repair, Alterations (Hems To Go), Men’s shave, Beauty Bar, delivering an extraordinary service experience to differentiate Holts from the competition
Drive the implementation and ongoing delivery of new services programming
Work in collaboration with other managers to promote the complimentary services we offer within the store
Achieve the department performance and productivity targets
Recruit, select, hire and on-board the best talent
Lead, motivate, and retain a team of high-performing employees, focused on delivering an extraordinary service experience to every customer
Communicate standards, parameters and performance goals to employees and provide coaching to behaviours that help achieve success
Model leadership behaviours that promote a culture of open communication, employee development and trust
Maintain all Health & Safety practices to code
Lead team to develop, maintain and grow an active store client base
Implement customer relationship and Loyalty management programming
Serve as manager-in-charge (MIC) of the store as required
Participate in and influence the development of store seasonal plans
Identify opportunities to drive business
Partner with Leased vendors to deliver a seamless customer service experience
Manage payroll expense while offering appropriate levels of coverage at all times to meet business needs
Maintain day-to-day operational awareness of leased businesses within area to ensure seamless customer service
3-5 years supervisory/management experience with accountability for driving sales and/or service experiences
Extremely customer focused with an entrepreneurial spirit
Strong Problem solving skill sets
Early adopter / change initiator
Previous sales or service experience in a luxury environment preferred

Decorative Manager, Store Development Resume Examples & Samples

Create inspiration boards that illustrate design concepts
Source and select decorative items
Track decorative items from point of purchase through delivery
Partner with architects/store design/merchants/visual presentation on space design and installations
Archive decorative materials and maintain tracking system
Assist and provide support in store installations and renovations
Create and maintain budgets
Negotiate costs with suppliers and vendors to ensure cost effectiveness

Senior Product Manager Store Systems Resume Examples & Samples

Develops high level business requirements and translates them into functional specifications for the Stores Systems organization and manages changes to such specifications
Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors
Demonstrates good judgment in selecting methods and techniques for obtaining solutions
Gather, track and report metrics and key performance indicators for new initiatives, features and functionality
Bachelor's degree in relevant field of work or equivalent work experience
5+ years of relevant work experience
Reliable business knowledge, preferably in the retail industry
Experience with Retail Operations Systems such as Point of Sale applications, Store Portals, , Work Force/Labor Management etc
Hands on Retail, eCommerce, Mobile systems experience needed
High skill set in project management software i.e.: Word, Excel, PowerPoint, Visio, MS Project
Experience in SDLC, waterfall and agile methodology
LI-DC

Manager Store Development Resume Examples & Samples

Leads execution of strategic portfolio plan. Reviews lease expirations and develops plan for new stores, renewals, relocations, expansions and closures. Determines how financial objectives such as sales and profit will be achieved through proactive management of the portfolio. Guides analyses on impact of renovation cycles, sales transfer, initiatives rollout, and store expansions, closures and relocations
Leads the determination of the root cause of Under-Performing Assets [UPA] with Store Operations. Implements real estate solutions for UPAs
Manages and develops real estate reps and real estate brokers
Optimizes the value of the Company¿s portfolio of assets to meet financial objective. Prepares and analyzes lease evaluation packages, including pro formas and financial reports. Evaluates leasing decisions, ensuring that leases are renewed in a timely manner with optimum profitability
Tracks and meets performance goals and budget. Accurately prepares management and pipeline reports and business plans. Participates in post-analysis report and other special project reporting. Coordinates design and construction issues with internal partners and landlords
Financial planning and market analysis 5 years
Real estate deal-making and negotiations 5 years
Ability to plan and implement strategic vision

Associate Product Manager, Store Digital Resume Examples & Samples

Work with our business teams, cast and clients to define products within the roadmap. Develop detailed user stories, business requirements, and user flows that represent the ideal customer experience
Work with our engineering and design partners to ensure the user experience supports the desired product experience, ensuring all use cases and "edge cases" are accounted for
Play a key role in on-going product delivery and launches - manage acceptance testing and approval from business and end-users. Help define ways to mitigate issues/risks to ensure on-time launches
Assist in managing and prioritizing new requests, as well as managing the product backlog. Work with users to ensure new requests are thoroughly vetted for business and customer value
Develop and maintain deep product knowledge on all our core products and their roadmaps. Act as subject matter expert and point of contact for business teams on the overall experience
1-3 years of product management, business analyst or equivalent experience for a customer-facing product, preferably within web and/or mobile
Strong technical understanding of core Internet technologies, platforms and systems
Ability to collaborate with colleagues across different disciplines and locations to achieve results
Enthusiastic, self-starter. Ability to take on new projects and run
Experience thriving in a fast-paced and high growth environment
Strong analytical, problem solving, and organizational skills. Strong attention to detail
BA/BS degree and retail experience preferred

Senior Product Manager, Store Digital Resume Examples & Samples

Own your product from concept to launch: analyze customer data, competitors and market trends, evaluate technologies, develop detailed requirements and feature definitions, design and drive the implementation plan, and manage the ultimate launch and communications
Champion the needs of business teams and stakeholders throughout the development process; ensure what is delivered meets the original goals and KPIs
Proven ability to develop, communicate and gain consensus on a product roadmap or feature set for a customer-facing, digital product
Strong analytical skills and a drive to experiment; have supporting examples of using metrics in all aspects of the product lifecycle

Product Manager, Store Digital Resume Examples & Samples

Define a product vision and overall roadmap for a core digital product in our stores. Gather input from both internal business partners and external sources, and craft a prioritized roadmap that is feasible and can be measured
Be an advocate your product; articulate the customer and business value to all levels of the organization. Develop compelling presentations and prototypes to communicate your product story
Lead a cross-functional team of engineers, designers, and business owners to drive the launch of the product. Make thoughtful decisions on the fly, constantly clearing roadblocks to getting your product live
4+ years of product management experience with customer-facing products on web, tablet and mobile. Proven role in launching successful customer-facing digital products
Demonstrated success partnering with business, technical and design teams. Can talk to processes that enabled collaborative product design

Sunglass Hut Manager, Store Experience Resume Examples & Samples

Manage the processes that will lead to the creation of best-in-class store experiences, drive greater traffic, conversion and upsell
Bring the DNA of our brand to life in store
Develop merchandising strategies and tools to support product launches and marketing programs
Deliver energetic store experiences through strong visual merchandising so customers develop a deeper heart felt connection to the Sunglass Hut brand
Support development of design solutions for Sunglass Hut brand expansion/business development
Project Management: Exceptional project management skills with the ability to manage multiple complex projects at the same time. Ability to prioritize with a clear focus on results. Through example and leadership, set the tone for the project team and be accountable for the accurate collection and documentation of all project information. Be able to operate independently with some ambiguity, high accountability and ownership of work produced. Ability to bring projects to resolution in a simple and fast manner
Adaptability/Flexibility: Works constructively under pressure, responds resourcefully to change and maintains a confident and constructive outlook despite difficulty, frustrations or ambiguity. Stays focused and maintain quality when handling multiple tasks at the same time, knowing when to consult with others with critical viewpoints or experience to help make key decisions
Communication: Proactively and clearly communicate project updates to the team as well as cross-functional partners to ensure all partners are aligned on a project’s objectives, timeline and deliverables
5+ years’ experience in retail Visual Merchandising and/or Design positions
Experience in driving and facilitating change within an organization
Fashion or luxury retail experience
Knowledge of excel, word, powerpoint, AutoCAD, and photoshop

Manager, Store Digital Operations Resume Examples & Samples

3+ years experience managing a team with operations responsibility for one or more applications end-to-end from back end and database to desktop; prefer experience with custom developed solutions, and at least one mobile component
Extensive experience working with third party vendors, especially implementing and deploying a SaaS solution
Experience with retail environment, preferably solutions deployed in brick-and-mortar stores
Knowledge of network and systems administration preferred; experience with AWS or other cloud provider is a plus
Experience designing and deploying monitoring solutions, such as Nagios, HP Openview, Keynote, Pingdom, and others
Experience building and deploying executive dashboard reporting solutions is a plus
Must have very good knowledge of databases, and be fluent in writing SQL queries; MySQL experience is a plus
Excellent written and spoken communications
Ability to work in a dynamic team environment, with a mix of local and remote resources
BS Computer Science or equivalent work experience

Manager Store Systems Resume Examples & Samples

Determine system business rules. Approve system design or functional specifications and/or other technical documentation. Prepare detailed test scripts based on functional specifications and application requirements
UAT system enhancements and build pilot/rollout schedule. Monitor implementation of system enhancements to ensure stores have positive results
Create and maintain technical training manuals, FAQ’s and SOP’s for the stores training purposes. Conduct regular review of own documentation ensuring that it meets the ongoing needs of the store teams
Represent Store Systems/Operations in meetings with IT and other functional departments in order to effectively support the store needs. Utilize the field and store experience and/or visits to ensure requested development is aligned with store requirements and processes
Work to ensure that reported system issues related to their area of expertise is communicated to stores as needed and that resolution is prioritized, monitored, communicated to Senior Leadership and resolved in a timely manner
Monitor capital expenditures for Store Systems related projects for which they are project managing
College desired but Store Retail Operations experience a must
Project Management, Communication and Analytical skills
Strong computer skills, with proficiency in Microsoft Word and Excel

Senior Product Manager, Store Digital, POS Resume Examples & Samples

Define a product vision, lead the strategy, roadmap, and day-to-day management of feature work
Define customer experience and business goals for new features and improvements
Interface with the Marketing department to evaluate, prioritize and build new features and tools to optimize the life cycle of our Beauty Insider members
Gather input from both internal business partners and external sources, and craft a prioritized roadmap that is feasible and can be measured
Own your products from concept to launch: analyze customer data, competitors, market trends, evaluate technologies, develop detailed requirements and feature definitions, design and drive the implementation plan, and manage the ultimate launch and communications
Be an advocate for your products; articulate the customer and business value to all levels of the organization. Develop compelling presentations and prototypes to communicate your product story
Lead cross-functional teams from diverse disciplines including engineers, designers, and business owners to drive the launch of the product. Make thoughtful decisions on the fly, constantly clearing roadblocks to getting your product live
Deliver a world-class user experience to Sephora store employees (cast members) for managing client transactions and loyalty programs on both fixed terminals and mobile devices
Lead the full product lifecycle, including: defining vision and business goals, development of business case/ROI, scoping, definition of success metrics, implementation, product launch, post-launch ownership and on-going development
Partner with Store Systems development teams to ensure successful delivery of a new enterprise-wide POS implementation
Develop strong partnerships with multiple business teams and leaders, gain understanding of key goals and impacts of POS implementation, including both technical and business process changes. Teams include Store Operations, Education, Finance, Beauty Insider, Marketing, and Store Digital
Collaborate with key stakeholders, balancing competing interests and needs across the organization to arrive at a clear vision, communicating effectively and aligning various partners along the way
Work with other product managers to ensure successful scoping, implementation, integration and deployment across multiple interrelated technology tracks occurs smoothly, with no interruption to any aspect of the overall business
Own on-going enhancements and feature changes needed to support business goals
7-10 years experience in product management with a proven history of successfully launching large-scale technology projects
Candidate must have prior experience with either enterprise-level POS or Omni-channel/digital projects
Experience and familiarity with agile and other SDLC methodologies, UX design, and IT development environments and processes
Experience with retail environments, including store operations and understanding the core roles, functions and business drivers
Self-sufficient; ability to operate effectively without close supervision but with strong partnership skills and ability to clearly define areas of ownership with both technology teams and other product leaders
Ability to quickly identify critical decision points and potential issues and provide solutions, articulate business and technical implications/trade-offs, and make recommendations to project and executive leadership team. Able to derive clarity from ambiguity with a bias towards action; results oriented
Strong leadership, strategic thinking and practical organizational planning skills. Comfortable with fast-paced and dynamic business environment and managing competing priorities
Superior relationship-building, communication and negotiation skills within cross-functional teams
Experience thriving in a fast-paced and growing startup environment. Results-driven with the ability to anticipate needs, innovate, and multi-task

Manager Store Optimization Resume Examples & Samples

Complete individual salesfloor layouts for new and capital projects
Partner with Optimization and Allocations teams on inventory targets for new and capital projects
Communicate weekly with product team on issues where product and fixtures are out of balance
Track and report on store capacity weekly
Assists in all special projects in regard to Store Optimization and strategic analysis
Partner with Buyers/Merch team to ensure that their strategic vision for the category is correctly being cataloged onto plan-o-grams while ensuring space requirements are met
Assist Director of Store Optimization with special projects and all other duties as they are assigned
Ability to communicate and interact effectively
Able to problem solve with minimal supervisions
Proficient with Excel and BI tool
Team leader

Senior Manager Store Development Retail Europe Resume Examples & Samples

Manage, support and monitor all PUMA Retail Space projects within the European region. Manage local architects as well as PUMA regional and local suppliers for Full Price Stores, Outlets Stores and Shop in Shop
Ensure that design integrity, brand standards and specifications are met in each project throughout the region in the most cost effective way
Carry out annual competitive tenders for fixtures, fittings, and approved branded supplies, working with Regional Retail to determine best source(s)
Placing and tracking orders from global and local suppliers for each store project
Identify and tender to regional / local suppliers of fixtures and fittings as approved by Global Retail. Manage project budgets for stores in line with approved business plans in FP and FOC Channels
Provide Regional Retail GM with regular project updates, evaluation and feedback on design, standards, and specifications
Act as an interface between internal and external parties involved in the store opening and re-fit projects. Work together with business leads to deliver relevant and cost effective alternatives to Global prototypes. Placing and tracking orders from global and local suppliers for each store project
Degree in architecture, construction engineering, interior design, exhibition or event project management or similar education
Min 3 years within an architecture, construction or retail environment
Leadership experience a plus
Widespread understanding of the complete construction process, especially when it comes to project planning, trade practices, architecture, construction standards and guidelines, technical detailing and interior design
Troubleshooter qualities and ability to adapt quickly to changes in the project progress
Superb time management and project scheduling skills and a talent for consistent revaluation and problem solving skills
Fluent in English (written and spoken). Excellent interpersonal written and verbal communication skills with an ability to work with others as a team, but if required a strong leader of internal and external project sources
Willingness to travel frequently within the region
MS Office, Auto-CAD and design software professional with an ability to read, interpret, correct and generate all aspects of the required project planning, execution and construction documents
Experience in tendering as well as good negotiating skills with suppliers within the region

Manager, Store Systems Resume Examples & Samples

5+ years’ experience working with Point of Sales Systems
3+ years working with CRM and Loss Prevention Systems
RFID experience a plus

Senior Manager Store Development Resume Examples & Samples

Manage multiple retail implementation projects within market using CTC concepts and tools with WE processes, to deliver on time and to budget
Manage and support the market SD team to ensure all projects within cluster are delivered on time and budget
Manage and support the F&M team to define & set SLAs with all related maintenance partners to ensure stores are always presented to a high standard and all H&S protocols are met
Order Store Concept Hardware. Place orders in line with required lead time to assure in time fulfillment ready for flawless implementation
Working with the DSD, Arrange Due Diligence reports to accurately create capex and schedules to support the BPM process for new projects
Report quality issues in real time using provided standardized processes & documents
Train 3rd parties as required
Manage & sign off all installations per market, provide documentation with required detail including Operations & maintenance (O&M) manuals
Manage handover of all new and remodeled sites to retail operation team
Initiate reverse logistics of excess equipment
Fluency in German and English (one Eastern European language as a plus)
3-5 years of dedicated Store Development experience with focus on multi market roll out & implementation
Exposure to operations & Visual Merchandising beneficial

Manager, Store Experience Resume Examples & Samples

In conjunction with the Director, Store Experience, builds and retains a high performing team to deliver results to meet performance goals
Communicate appropriate parameters, standards and prescribed limits for direct reports; helping them to understand how they drive business
Commit and lead the communication of development and succession planning by ensuring plans are updated quarterly; employee performance and development discussions, team building and skill development occur regularly
Lead the design and development of key projects and initiatives to drive sales, extraordinary service and operational excellence including work plans, process maps, customer journeys and store communications
Develop, manage and lead the implementation and roll-out of key initiatives and projects to drive flawless execution in our stores including training programs and launch materials
Lead the Sales Support team KPI reporting program
Effectively manage the analysis of key performance metrics, identification of trends and development of action plans to address areas of opportunity
Partner with the merchant team to develop, drive and implement sales driving strategies
Develop relationships and partner with colleagues across the business and external vendors to drive projects and decisions in line with our priorities
Maintain in-store sales and service programs with focus on keeping programs alive, identifying opportunities for the improvement of processes and performance
Serve as key point of contact between business and stores
Post-secondary degree in a related field
5-7 years of post-university work experience, including 3+ years supervisory of management experience
Demonstrated leadership and influencing skills with the ability to get things done
Confident and effective communication (written & verbal) and interpersonal skills
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

Senior Manager, Store Finance Resume Examples & Samples

Lead and manage the store finance team in controlling store expenses including store payroll; develop an overall understanding of business drivers and related impacts; optimize profit and ensure financial statements are complete and accurate
Build effective and collaborative relationships with functional business partners (Field Management and Store Operations) around strategy development and business management
Develop and present information to executive teams
Develop training, establish best practices, and refine methodologies for team members related to analytical tools and processes
Hire, coach and develop a high performing team including succession planning and regular performance reviews to address personal growth and development
Serve as a strategic partner on cross-functional projects, including collaboration with internal business partners and external vendors
Assist with business case development and analysis to support technical and other significant investment initiatives
5-7 years of experience in forecasting and analysis; Retail and Store Finance experience a plus
3+ years of experience leading, managing, and developing internal talent
Solid understanding and experience in financial and operational processes and measures
Ability to thrive in a highly quantitative, fast-paced environment with changing business needs
Innovative thinker with ability to synthesize data and blend with intuition and experience
High degree of initiative, personal responsibility and ownership
Superior process management skills with proven ability to identify and proactively solve problems
Ability to effectively prioritize and manage multiple projects simultaneously across the team while meeting deadlines
Ability to work in a multi-team environment in which various business owners and partners require support
Excellent verbal and written communication skills with the ability to influence at the leadership level and with cross-functional partners
Highly proficient in Microsoft Excel (and Office suite); experience with Enterprise Data Warehouse systems (Business Objects or similar) and Finance/GL packages (Lawson, Hyperion or similar)
Bachelor’s degree in Finance, Accounting, Economics of related; CPA or MBA a plus

Manager, Store Resume Examples & Samples

Responsible for all areas of guest service. Provides on the floor suggestive selling, participation as a selling manager, and managing spot sales audits
Responsible for labor control and assigning duties to store supervisors and sales associates. Accountable for the development, coaching, performance appraisals, and mentoring of team members. Ensures accurate completion of store schedules, break schedules, and time and attendance input nightly
Oversees and accountable for cash pick-ups performed by Leads. Manages the overall process of refunds, voids, and over-rings. Manages funds and starting banks ensuring the correct daily amount of cash registrars at all times. Responsible for profit and loss and QPM’s
Manages all facets of service, display, and re-order involving revenue generation. Manages the receiving of merchandise deliveries and stocking of the sales floor. Implements inventory controls to manage retail shrinkage and swelling. Ensures the accurate completion of inventory preparation
Understands and actively participates in Environmental, Health & Safety responsibilities by following established Universal Orlando policy, procedures, training and Team Member involvement activities
3-5 Years: experience in retail management required
Regularly (2/3 of the time or more) stand; walk; sit; talk or hear; use hands to finger, handle or feel objects, tools or controls
Specific vision requirements for this role may include: close vision with or without corrective lens (clear vision at 20 inches or less); distance vision with or without corrective lens (clear vision at 20 feet or more); color vision (ability to identify and distinguish colors); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (vision, ability to judge distances and spatial relationships); adjust focus (ability to adjust the eye to bring an object into sharp focus while in changing light conditions e.g., sunshine to indoor or dark conditions)

Senior Manager Store Development Resume Examples & Samples

Proficiency on MS Office Applications Excel, Word, Outlook and Power Point
Ability to influence and drive consensus and solutions with cross functional teams
Ability to write reports, business correspondence, and procedure manuals
Ability to speak, read and write English fluently; additional language skills beneficial
Bachelor's degree in Architecture/Project Management, Visual Marketing/ Interior design/ qualification desirable
Strong knowledge of the retail building & shopfitting environment
5+ years of Project Management
5+ years Visual Merchandise
8+ years of progressive experience in the retail or sporting goods industries on managerial level
5+ years leadership experience
Proven track in branded retail and product/brand marketing

Manager Store Development Resume Examples & Samples

To ensure implementing of Global standard tools, processes and service structure as well as consultation(s) with market specific detail
To support and involvement with the Market’s Health & Safety policy and procedures including compliance with legal regulations
To take responsibility for local store projects within the Market, including planning and coordination of company orders, ensure the business registration, job safety over a defined period, ordering all necessary services and materials for planned store openings
To maintenance partners for later management by the Market Maintenance Specialist
To coordinate with internal departments for the planning and implementation period of new stores and refits
To take responsibility for the “Maintenance and Repair” function; coordination of this between Service Provider, Store and the Maintenance Specialist
Implement CoE guidelines within Market ensuring these are translated into local requirements
Manage cost per square, in store openings, closures and refits to ensure the best quality at the best price for the franchisees
Provide Market Forecast of fixtures and fittings to Global Franchise team
Basic basic

Senior Manager Store Standards, Gap Inc Resume Examples & Samples

Identify opportunities to streamline, simplify, and leverage components and finishes across concepts
Stay abreast of industry and code trends and make recommendations for optimal support package for Gap Inc
Minimum experience: 6+ years architecture, engineering experience
Deep knowledge/experience re: retail materials, methods, and details
Self-starter, highly collaborative, able to translate technical information to lay audiences
Willingness to learn from, and to teach others
Solid verbal and written skills
High proficiency in Excel and Microsoft office applications; deep knowledge of CAD, BIM and architectural tools
Demonstrated initiative with ability to work independently and with teams interchangeably
Bachelor’s degree in industrial design, architecture, engineering, construction, and/or applicable field; professional degree preferred
Must have great attention to detail and work well under pressure
Must be comfortable working in cross-functional teams

Store Development Manager, Store Development Resume Examples & Samples

Optimizes the value of the Company's portfolio of assets to meet financial objective. Prepares and analyzes lease evaluation packages, including pro formas and financial reports. Evaluates leasing decisions, ensuring that leases are renewed in a timely manner with optimum profitability
Researches new and existing submarkets through broker networks, new market surveys and visits. Meets with landlords and city representatives. Responds to unsolicited site submittals
Financial planning and market analysis (5 years)
Real estate deal-making and negotiations (5 years)
Ability to make effective presentations

Manager, Store Experience Resume Examples & Samples

Effectively partner with cross-functional teams to manage flawless execution of store projects, defining the operational skills, processes and environment required to meet store needs and overall strategic goals
Oversee, manage and coordinate all store level activities ensuring store workloads are manageable and support strategic goals
Manage all store communications from cross-functional areas ensuring content is clear, timely, relevant, on brand and communicated through the correct channels
Design communications that will help store managers and store employees better understand the scope of our business, our strategy, our values, mission and vision, our processes, and how their work contributes to the company’s success
Manage the implementation of new service initiatives through the creation of critical paths, monitoring of progress and development of launch materials
Partner with the Communications and Human Resources teams to help amplify the voice of Holt Renfrew (and connect the business with our stores) by facilitating the roll-out of internal communication programs to our store employees that support various corporate initiatives. This includes project management, and collaborating on messaging and collateral to be used in newsletters, contests, recognition events, pep rallies, roundtables, etc
Maintaining and evaluating programs with focus on sustainability; identifying opportunities for the improvement of processes and performance and recommending course revisions as needed
Manage expenses within approved budget
5-7 years of post-university store operations work experience, including 3+ years of retail management experience
Demonstrated leadership and influencing skills cross functionally
Excellent interpersonal skills; a results oriented team player who is able to act as both a leader and an individual contributor as required

Ass.manager Store Development Resume Examples & Samples

Demonstrate understanding of retail industry store design trends and key principles
Demonstrate the ability to communicate design vision in written, verbal and visual formats
Ability to execute multiple projects within tight deadlines
Ability to translate adidas store design principles /objectives into unique or varied store locations/space

Manager, Store Applications Development Resume Examples & Samples

Develop expertise in managing and architecting systems using supporting technologies such as SAP Triversity POS, SAP Return Authorization, AJB and VeriFone
Application development using one/more of the following technologies: Java, .NET, C#, PERL, JavaScript
Understanding of development objects and object oriented analysis and design
Manage the development and deployment of new applications and major enhancements to existing applications
Escalate, assist, and follow through on resolution of issues related to delivery of technology solutions
Initiate and foster business partnerships with current and potential clients, vendors, IT executives, and senior business executives
Maintain and enhance store technology including POS, Return Authorization, AJB suite and miscellaneous functions of the back office
Manage day to day relationship with key business stakeholders; including but not limited to: Store Operations, Marketing, functional IT partners
Develop and manage overall store systems multi-year application roadmap and execute against approved roadmap
Provide leadership and management by responding to production issues as a priority
Facilitate brainstorming sessions with user groups to define user requirements for new systems/projects or upgrades to existing systems
Translate user requirements into system specifications leveraging the existing IT infrastructure (software engineering and architecture)
Manage vendor relationships, budgets, and schedule with outside professional service firms
Supervise and mentor direct reports and administer goals and reviews
Act as project manager on various projects at a given time while adhering to project and portfolio management as defined by the PMO to effectively execute IT Projects
Ensure projects meet business and systems efficiency requirements and goals
Develop strategies for improving current system efficiencies and effectiveness and propose projects to improve
Bachelor’s degree in computer science, computer engineering or related field
5+ years of experience managing complex POS infrastructure
Experience managing application developers
Experience managing large scale store projects and rollouts
Experience with SAP POS, AJB, .NET, VeriFone and Java a plus
Experience in all phases of the software development lifecycle, including analysis, design, unit test, system test, deployment, and production support
Experience in software development, web applications, client/server technology, distributed applications, and other custom built applications
Strong understanding of PCI and PII standards
Working knowledge of centralized credit authorization and settlement (preferably AJB)
Must be familiar with database concepts and design using SQL
Excellent communications skills, appropriate for a broad range including business stakeholders, 3rd party vendors, offshore providers, and technical developers

Manager, Store Applications Development Resume Examples & Samples

Will develop expertise in managing and architecting systems using supporting technologies such as SAP Triversity POS, SAP Return Authorization, AJB and VeriFone
Manage day-to-day relationship with key business stakeholders; including but not limited to: Store Operations, Marketing, functional IT partners
5+ years of experience managing complex POS infrastructure or customer facing applications
Experience leading and mentoring application developers
Experience managing large-scale store or client facing projects and rollouts
Experience with or willingness to learn SAP POS, AJB, .NET, VeriFone and Java
Exposure to PCI, PII or similar standards
Working knowledge of centralized credit authorization and settlement (preferably AJB) is preferred
Excellent project leadership skills

Manager Store Development Resume Examples & Samples

Work with procurement and the agreed finance polices and process to ensure all purchases and appointments are done in line with agreed market protocols
Working with the Senior Manager Store Development, support in arranging Due Diligence reports to accurately create capex and schedules to support the BPM process for new projects
Coordinate projects with the back office teams within, Merch, VM, Opps, IT, Marketing and Finance and supply chain to ensure projects are deliver to the highest possible performance standards
Manage & sign off all installations per market in alignment wit the Senior Manager Store Development, provide documentation with required detail including Operations & maintenance (O&M) manuals
Fluency in German and English (ideally one Eastern European language as a plus)
Willingness and ability to travel throughout Europe (Central)

Branch Manager / Store Manager Resume Examples & Samples

Manages a smaller-sized store with core deposits up to $25 million. May be a UA moving into a Store Manager position (or first time Store Manager)
Implements sales and promotional programs with creativity and energy such that goals are achieved and quality standards are met or exceeded
Facilitates integrated delivery of financial services and products, including customized lending, cash management, investment management, etc. by referring customers to the appropriate department or division
Originates consumer and small business lending credits up to $250,000
Responsible for the growth activity of the store (i.e., consumer, small business or both depending on market opportunity); expectation of daily/weekly growth activities to take place
Responsible to manage and foster growth in the top 25 customer (consumer and business) relationships of the store
Manages the selection, placement, performance, development, promotion, and termination of store associates
Coaches and mentors all Associates in learning the skills required for their level of role, including technical expertise of consumer and small business lending
Ensures operational efficiency, compliance and quality standards are met
Responsible for all aspects of store security in accordance with Umpqua Bank’s security policy
Responsible for positive community relations in the store market area
Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training
Keeps up to date on regulation changes; follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training
Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words
Takes personal initiative and is a positive example for others to emulate; embraces our vision to become "The World's Greatest Bank"
Manages a staff of up to 5 FTE
Associate’s degree, or equivalent work experience in banking and finance, business, or a related field
Valid Drivers’ License
Notary certification preferred
Consumer and small business lending origination experience preferred
May be asked to coach, mentor, or train others and teach coursework as subject matter expert
Complies with all Federal, State, and local consumer protection laws governing loan origination including the SAFE Act and SAFE Act registration and renewal rules as defined by the bank, if applicable
Must be registered as a MLO as per the S.A.F.E. Act requirements
Registered Mortgage Loan Originator (MLO)
This position requires you to act as a Bank MLO, which is defined as an individual authorized by the Bank to take mortgage loan applications, offer a mortgage, arrange a mortgage, assist a consumer in obtaining or applying to obtain a mortgage, negotiate a mortgage, otherwise obtain or make a mortgage for another person, represent to the public (through advertising or other means of communication) that such person can or will perform any of these activities, or refer a consumer to a loan originator (Note: Except those employees of the Bank who do not discuss particular credit terms available and do not refer the consumer, based on the employee’s assessment of the consumer’s financial characteristics to a particular Bank MLO) for compensation or gain. All MLOs will be required to register as an MLO complying with the SAFE Act requirements
This position IS NOT authorized to act as a Bank Closed-End MLO, which is defined as any position designated to perform the activities of a Bank MLO for closed-end transactions, and therefore this position is limited to acting as a Bank MLO for open-end transactions (i.e., home equity lines of credit) only
LI-UP

Manager, Store Promotions & Pricing Resume Examples & Samples

BA Degree preferred
5 years of retail & management experience, with core understanding of in-store experience and process
Proven ability to recognize talent and build team strength and career progression
Ability to strongly influence at all levels of the organization to drive positive change
Superior critical thinking, problem solving and process innovation skills
A deep understanding of retail advertising, marketing, and pricing strategies

Manager Store Marketing Integration Resume Examples & Samples

Works with National, Regional, and In-Store Marketing teams to collect program content and timing to provide marketing overviews and directives to stores
Develops and optimizes communications for consistency, clarity and effectiveness
Leads steering committee with Field. Gathers and communicates feedback to increase efficiency and effectiveness of initiatives
Partners with Graphic Design to create internal and field presentations, directives, overviews, creative summaries, and reports
Publishes weekly seasonal store directives communicating marketing collateral deliveries, execution instructions, and distribution lists
Maintain weekly calendar updates for Teamwork & Corporate Calendar. Maintain daily calendar updates for Milestone Tracker and Shoot Calendars (seasonally)
Develops and manages publishing schedule for Marketing Field Communications
Maintains NSO calendar for Marketing and communicates/distributes updates on a weekly basis
Integrates Marketing calendars with CFT and Field Calendars as required
Monitors the store request email account and maintains daily log
Recaps status of store requests, current status, and completion
5 years relevant experience; with 3-5 years client-side with a fashion brand or retail company
Understanding of fashion retail marketing
Strategic, with ability to interpret Field feedback to influence outcomes
Clear communicator with excellent verbal and extraordinary written communication skills
Proficiency in Microsoft Office
Working knowledge of InDesign preferred
Responsible for working effectively in a fluid environment with tight deadlines and shifting priorities. Some travel required in US and Canada
Responsible for making day-to-day decisions of on-going projects, as well as implement and set expectations and deadlines with all departments involved. Selects vendors and sets the agenda and selection of participants for steering committee calls

IT Manager, Store Systems Infrastructure Resume Examples & Samples

8-12 years of experience in the IT field or equivalent work experience
Bachelor’s Degree with a concentration in Business, Economics or Computer science, or an equivalent diploma
Ability to provide guidance to associates within the latitude of established company policies
Ability to act as advisor to direct report associates to meet schedules and resolve technical problems
Ability to frequently interact with direct reports, customers and peer group managers involving matters between functional areas, other division or units, or customers and IT
Strong coaching, leadership and people development skills
Technically competent

Technical Manager Store Systems Resume Examples & Samples

Manage vendors and resources for assigned projects
Staging and configuration of POS hardware & Software, working images and configurations
Maintaining hardware inventories and warrantee repairs
Support systems & solutions to meet needs and objectives
This position will involve post-live 24x7 operational support including management of external vendors and SLA agreements to ensure operational excellence and world-class stability and availability
Create and Maintain system guidelines, FAQ, Resolve routine issue and escalated problems
Use diagnostic and analytical skills to act as a problem solver and trouble-shooter in technically difficult/complex/escalated incidents
Recommend and perform upgrades, scheduled and unscheduled system maintenance
Work closely with all members of IS & T staff to develop strategies
Additional responsibilities, duties, and projects as assigned by supervisor
BS or higher degree in Information Systems or equivalent desired
2+ years of stable, professional experience store system department
High initiative and self-starter
Good documentation skills
Prior experience in managing POS software, hardware, and other store related systems
Ability to prioritize and balance multiple tasks simultaneously
Ability to cope with pressure, multiple deadlines, and working under pressure
Ability to work effectively, and cooperatively, and cross-functionally with fellow co-workers
Ability to demonstrate creative thinking techniques
Motivated and Motivating team player
Excellent experience of test and support
Experience working with MS SQL Server
Strong collaboration skills with demonstrated ability to work and excel within on-site and off-site development team environments
Knowledge of staging PC hardware, working images and configurations, including PC naming, IP configurations, and joining domains
Knowledge of maintaining hardware inventories and warrantee repairs
Experience in the following are a great plus
Micros Retail (Oracle) “Xstore POS’ store system
Microsoft office
Incumbents are gaining exposure to some of the complex tasks within the job function. Has mastered most of the basic job duties
Incumbents are still occasionally directed in several aspects of their work. However more straightforward tasks are accomplished without assistance
General proficiency with tools, systems, and procedures required to accomplish the job. May need to consult with Sr/Specialist staff members on some technical issues

Manager Store Construction Resume Examples & Samples

Flawlessly executes and owns the store construction process for new retail stores and/or luxury boutiques from inception to punch sign off
Leads execution of assigned projects, including driving for results from all external vendors and cross functional partners
Proactively develops, manages, and monitors project budgets to ensure project profitability
Enforces established design standards and brand image
Reviews construction documents for accuracy, feasibility and compliance with brand standards and provides feedback to CD production team
Secures delivery of materials and services
Prepares accurate material take-offs
Regularly reviews and provides input for finance department’s project control reports
Chairs pre-construction meetings with landlord and contractors
Reviews and approves contractor’s applications for payment and change orders
Reviews and approves vendor invoices
Degree, study and/or experience in Architecture, Engineering, or related field
5+ years Retail Construction Project Management
Excellent project management skills, computer skills and communications skills
Previous experience as PM with major retail brands
Prior experience as PM for general contractor

Senior Manager Store Development Resume Examples & Samples

Manage Regional Monobranded Retail implementations in line with global tools, processes and service structure, ensuring health & safety measures are followed at all times
Manage third party agency and review lay outs with countries to ensure best consumer experience
Implement and execute global guidelines on store execution and ensure consistency in stores across the region
Manage multiple implementation projects within market at various stages of implementation
Oversee efficient and on time forecasting and ordering processes in line with global ways of working and educate countries to adhere to these timelines
Reduce and optimize fixtures and furniture costs to find ideal balance between quality and costs
Order Store Concept Hardware and digital tools. Place orders in line with required lead time to assure in time fulfillment ready for flawless implementation
Define & set SLAs with all Store Development related maintenance partners for later management by the Market Maintenance Specialist
Implement Store Concepts in line with concept documentation & commercial KPIs flawlessly and support above Market consultations of documentation
Constantly assess service provided by external contractors and 3rd party suppliers
Manage & sign off all installations per market, provide documentation with required detail
Work proactively with Retail Director LAM and countries to review on monthly basis critical control points to support the on time and in full completion of all property projects to maximize sales opportunities
Strong project management skills to ensure lean and efficient structures
Advanced numeracy and verbal communication skills
4-6 years of dedicated Store Development experience with focus on multi market roll out & implementation

Senior Manager, Store Experience Marketing Resume Examples & Samples

Responsible for the strategic planning of all seasonal in-store creative elements: windows, in-store, signage
Develop strategic and tactical creative briefs and plans to meet business and sales objectives for all sub-brands for WIS
Lead the creative development and integration of seasonal messaging initiatives as it applies to Store Experience
Responsible for strategy and planning of projects that fall outside a season but align with brand objectives or initiatives. Such as densification tests, new fixture packages, etc
Responsible for the WIS Seasonal WIS Marketing budget
Reviews the Global Marketing Directive and Global Visual Directive monthly for marketing content and accuracy
Provides In Store strategy for Test & Respond marketing
7+ years of account management and/or marketing experience, pref. in retail, apparel, luxury, real estate or entertainment brands
Strong evaluation skills in regards to both an aesthetic and copy
Strong written and communication skills with ability to provide clear, articulate feedback
Ability to present entire programs or initiatives to all levels of organization
Ability to read and interpret floor plans
Ability to manage high volume budgets

Manager, Store Service Resume Examples & Samples

Under the direction of Management, assist with store merchandising activities, maintain standards of appearance, and coordinate and cooperate with associates in the execution of plan-o-grams, overall product presentation, inventory management, reverse logistics process, pricing, signage and various product initiatives to enhance the customer experience and maximize inventory turns
Under the direction of Management, participates in "truck-day" operations, cycle counts, audits, and organization of the back room
Under the direction of management, executes promotions, sales tactics, spiffs and sales incentives
Handle all customer transactions; including all sales, returns, and defectives. Reconcile their transaction history and drawer at the conclusion of each shift

Manager, Store Maintenance Resume Examples & Samples

Manage R&M requests for the top 25 retail store locations and NYC stores
Supervise the department’s overall turnaround of maintenance requests as addressed by the team. Ensuring emergency and high-profile requests are prioritize appropriately and that all requests are resolved as quickly as possible
Mentor, train and manage two direct reports. We are working to elevate the R&M team as a whole
Oversee the retail maintenance system of Big Sky, working with the vendor to resolve any issues and to improve functionality for the end users (our team and stores)
Manage and negotiate outside vendors, including but not limited to cleaning, HVAC, general repair and maintenance, Audio Visual, Security, Millwork
Report monthly spend of approved work orders to Director bi-weekly, always staying within budget
Partner with procurement on upcoming RFP’s to bring down costs and improve service delivered by vendors. Post-RFP award, monitor billing to ensure correct lowered costs are being given
On a continual basis, research and source new vendors, for better pricing and new design specifications for the betterment of the business
Manage Preventative maintenance planning, budgeting and execution
Compile all information for CRF submittals to finance and VP
Responsible for supporting, coordinating and scheduling with other departments on special projects

Manager, Store Finance Resume Examples & Samples

Develop a deep understanding of the business areas (GL account) assigned, from both a business side and a financial/accounting mechanics side
Build a strong, trusting relationship with the business owners of each account and establish him/herself as a key partner in managing the business
A successful Manager must be able to thoughtfully & appropriately challenge and influence the business partner
Leverage basic accounting knowledge (required) to investigate expense anomalies in partnership with the accounting
Manager will own the forecasting model and responsible for its maintenance to support the team
Manager will own the overall forecast process & timelines for the team
Lead the annual budgeting, monthly forecasting, and ongoing expense controls & reporting for the assigned accounts
Prepare any recurring reports & analysis of financial performance as needed
Lead a small team of Analysts and/or Sr Analyst
Bachelor's Degree in Accounting or Finance. MBA is strongly preferred
A working knowledge of basic Accounting 101 (MBA level), is critical
5-7 years of meaningful experience in financial planning and evaluating capital expenditures in a corporate setting. Retail operations background is a plus
Excellent leadership skills managing multiple direct reports
Strong business acumen with the ability to understand business segments being supported
Superior analytical and quantitative/critical thinking skills
Solid financial knowledge with modeling experience
Strong oral and written communication skills
Demonstrated ability to express complex ideas in simple terms, present results and translate statistical and business terminology to various levels of management
Ability to effectively manage multiple assignments and projects with varying deadlines
Ability to work well with individuals from all parts of the organization and influence others (peers, seniors, subordinates)
Intermediate to advanced skill level with MS Excel
Understanding of MS Excel/Access VBA & macros, data modeling, micro-strategy & statistical analysis preferred
Ability to contribute quickly in a team environment

Manager, Store Openings Resume Examples & Samples

Develop and own business coordination project plans and schedules for all store and corporate office capital renovation and revitalization projects
Manage project schedules and budgets to ensure projects are completed on time and on budget
Drive accountability and progress of cross-functional business teams to ensure key deliverables are completed on time and on budget
Ensure all projects have seamless operational integration with existing and/or new store processes
Lead project and coordination meetings with applicable cross-functional teams
Prepare all project schedule status reports
Communicate and report on project results and risks to the Director, Store Openings and Network Vendor Administration
Support Director, Store Openings and Network Vendor Administration to provide post mortem evaluation and analysis on project execution to improve future project delivery
Provide onsite leadership support during implementation
Continually improve process methods and best practices while supporting Network objectives
Build and maintain strong relationships with internal and external partners
Lead, motivate, and retain a team of high performing employees that is capable of delivering results
Post-secondary degree in a related field or equivalent experience
Minimum 5 years of experience in retail operations
3-5 years of post-university project management work experience, including 3+ years supervisory or management experience within a retail store business
PMP designation an asset
Highly service-oriented with exceptional organizational and follow up skills

Manager, Store Resume Examples & Samples

Attain store monthly and annual performance objectives
Identify new customers and revenue opportunities
Select, hire, develop, performance manage, coach, schedule, engage and train store team members
Coach all team members to deliver on customer expectations
Extensive product knowledge or the ability to obtain product knowledge

Manager, Store Systems Resume Examples & Samples

Undergraduate degree, Masters Degree a plus
Must have at least 5-7 years of Retail and Digital IT and Business Process experience with experience in Store Systems Implementations
Must possess strong Microsoft Office skills and Project Planning skills
Must have a thorough understanding of how all store and back office systems affect finance and vice versa

Senior Marketing Manager, Store Marketing Resume Examples & Samples

Store Marketing Campaigns
Minimum of seven years of experience
The ideal candidate has a mix of experience as a marketer and as a member of a retail organization; field/store experience is strongly preferred
This role is an individual contributor, pioneering a new area of focus for the company. The ability to navigate a complex organization with limited resources is required
Experience managing 1-2 direct reports at the Manager and Assistant Manager levels
A strong track record of cross-functional leadership and initiative is required
Ability to travel as required (approximately 10%)

Manager Store Brands Resume Examples & Samples

Build and lead multi-disciplinary, cross-functional project teams where appropriate; ensure project coordination between the different groups. Work with and challenge the project teams to develop and keep timelines that meet the overall business objectives
Manage meetings, providing an agenda and follow up notes to ensure stakeholders are held accountable
Communicate status of projects to key stakeholders, open issues, and project risks/mitigation plans
Manage budget for project tracking expenses and changes. Process payments for invoices
Must be able to work in a rapidly evolving environment supporting multiple projects from start to finish
BS degree preferred
5 years of relevant work experience; CPG experience preferred
Very strong project management skills
High levels of learning agility. Evidence of stepping into new situations and quickly coming up to speed and making a positive difference
Cross-functional or team leadership experience
Strong attention to detail and accuracy
Financial background a plus
Experience working in multiple customer channels and across key categories is a plus
Strong working knowledge of Microsoft Office: Outlook, Excel, Word and PowerPoint programs

Senior Manager Store Development Resume Examples & Samples

Represent US market Store Development goals in the Global process through coordination of communication between all involved parties for all aspects of the store concept to ensure global standards are met and are relevant to the local market. Parties include but are not limited to visual merchandising, merchandising, operations and global CTC partners
Identify concept intention and customize according to market needs; collaborate with global CTC partners regarding adjustments if global standard is not accurate, making recommendations for relevant localization changes
Manage concept life cycle and store life cycle, managing how concept changes over time are translated within store
Maximize usage of appropriate Global tools, processes and service structures. Establish relationships with new vendors to ensure new or adjusted elements are efficiently executed within budget and schedule
Partner with external vendors, including architects, general contractors, materials suppliers, etc. to promote improvements in process, consistency, design, fixtures, etc. Consistently work to improve vendor processes and ensure vendors operate efficiently and within adidas’ expectations
Coordinates cross-functional US market processes to roll out concepts, successfully bringing all stores alive, including preparation of concept briefs for Real Estate, while staying on schedule and within projected budget
With a base understanding of the services provided, supports US market Store Construction partners and other 3rd party partners (Architects, Project Managers, Contractors, Design/Planning Agencies, Fixture Vendors, etc.) supplying all information needed for an efficient (cost and schedule) and accurate implementation of concept. Includes participation in weekly meetings as required
Develop, build and maintain professional relationships with all co-workers, internal partners, and 3rd party vendors. Work closely with key partners and vendors to hold all parties accountable to timelines and budgets
Negotiate all vendor proposals to ensure best pricing possible and identify cost saving measures for all areas of responsibility
Support Retail department initiatives for both existing and proposed store concepts, with or without Global direction. Work with stakeholders to develop effective concept rollouts
Site visits and travel, as needed
Ability to effectively interact with all levels of business via phone, written communication and in person
Ability to effectively manage time while handling multiple projects and working in an autonomous environment with little direction or supervision; ability to meet tight deadlines while managing multiple projects
Ability to think strategically and synthesize complex information to identify the most effective solutions within an entrepreneurial environment
Ability to effectively coordinate communication amongst various stakeholders; communicate clearly and directly in order to move projects along in a timely manner
Strong team player with proven ability to work cross functionally to achieve goals and objectives
Ability to effectively lead discussions in small and large groups
Basic understanding of CAD and fixture ordering systems is a plus
Strong project management, planning, and organization skills
Ability to foster a cooperative business environment
Ability to coach, guide, manage and develop employees
Four-year college or university degree and a minimum 7 - 10 years of related experience and/or training; equivalent combination of education and/or experience may be substituted for degree
5+ years’ experience with retail store development roll-out and implementation of store concepts
Experience working in a global and/or matrix organization preferred

Channel Manager Store Conversions Resume Examples & Samples

Bachelor’s Degree preferred or related work experience (minimum of 5+ years of experience in a sales or leadership role)
Must have a strong understanding of the inner workings of a particular business channel including but not limited to Grocery, Urban, Lawn & Garden, Farm & Ranch and Hardware (Conversion)
Superior Leadership skills. Ability to lead and influence employees that do not directly report to them
Strong strategic thinking abilities. This employee must have the ability to map out a plan and execute it
Strong communication skills. Ability to effectively communicate Ace Programs and Incentive Opportunities to potential prospects
Self Starter with minimal supervision needed
Ability to travel 70%+ of the year

Bakery Department Manager , Store Resume Examples & Samples

Handling, cutting, slicing a variety of the department’s specialty bakery items throughout the day per specific customer requests and to maintain quality product levels all while ensuring outstanding customer service at the counter
Assisting with the making of bakery items according to TFM written recipes and processes for preparing, assembling, and mixing fresh ingredients. Preparation includes a variety of steps that may include: cutting, chopping, slicing, and mixing produce, and other food products together as indicated within TFM recipes
Monitors temperature of cases, ovens and storage areas and reports any failures to the Store Manager. Follows maintenance and sanitation procedures established by TFM for coolers, freezers, and ovens, and reports problems to store management
Quality and safety duties include receiving, inspecting and storing products to ensure quality, following proper cleaning and sanitation procedures, operating equipment in a safe and focused manner while tracking date and rotation of products and completing any necessary reports. Follow all company guidelines and procedures, to include but not limited to, safety and sanitation and preparation while providing overall exceptional service to ensure a positive and lasting customer impression. Prep area cleaning includes disassembling, washing, rinsing, and sanitizing all equipment, prep-tables, pans, and utensils, and washing floors, walls, coolers, proof boxes, ovens, and storage racks. Adhere to all local, state, and federal health and civil code regulations
Maintains knowledge of weekly ad items; gives customers direction of product location throughout the store
Maintains excellent communication with bakery team and store management at all times
Work involves continuous interaction with customers and co-workers in a fast-paced environment
Responsible for moving or lifting an average of 20-40lbs
The safe and proper handling of slicers, knives, saws, grinders and other kitchen utensils and equipment

Manager Store Manager Resume Examples & Samples

Prepare store employee schedules to ensure coverage of all shifts and positions. Has the knowledge and ability to perform all positions and shifts if needed
Demonstrated organizational and comprehensive skills
Required to work the hours necessary to open and/or close the store

Manager, Store Fulfillment Resume Examples & Samples

Delivery of revenue budget and 5YP targets for CPG
Market feedback into the overall store fulfilment strategy
Identification of key CPG companies and categories to drive inbound volume. Continuous research to expand categories and CPG penetration with commercial negotiations aligned with the broader CPG sales team
Subject matter expert for USA regarding retail value proposition for the offerings launched to market as well as global best practice sharing
Relationship building at CPG companies beyond supply chain – access to category management and sales teams; associated industry participation to drive networking and business penetration
Market adoption and funnel management including cycle time, conversion rates, and won ratios
EAV (estimated annual volume) of won Bluesheets – annualized
Issue volume sCE – annual
Market implementation working with sales account managers
Work with marketing resources to create customer case study, content
Degree level qualification in business-relevant discipline, with qualification in Marketing or Marketing-related discipline highly desirable
Proficiency in Excel, Power Point and Microsoft Office Project
Superior financial and business acumen
5-7 years prior industry experience preferred, including CPG category/sales experience
Understanding of replenishment and promotional execution at retail stores and associated cost/pricing structures
Category management / retail merchandizing experience desired
CPG and retail industry contacts in category management / merchandizing
Intricate understanding of market assessment and growth strategy
Previous experience in CPG sector – category management, sales, etc
Category specific experience and expertise highly advantageous
Vision and passion for delivering on market growth strategies

Manager, Store Fulfillment Resume Examples & Samples

Delivery of revenue budget and 5YP targets for Retail
Identification of key retailers to drive inbound volume. Continuous research to expand categories and retailer adoption with commercial negotiations aligned with the Retail Supply Chain Solutions team
Relationship building at Retail beyond supply chain – access to category management and merchandizing teams; associated industry participation to drive networking and business penetration
Specification of store solution usage (ie. ½ pallet, …) and adoption in style guides
Develop retail adoption strategy & execution
Develop and execute retail pricing business model (daily hire >30 days)
Commercial leader of platform pilots across US retailers, working as part of broader team (product management, finance, operations, Retail SCS) providing commercial input to value propositions, pricing, etc
Previous experience in retail sector – merchandizing, store operations, etc

Manager, Store Experience Team Resume Examples & Samples

Supports all reporting systems and programs within US Retail
Supports field for implementation and understanding of reporting systems
Formulates and Drives reporting strategy and execution across specific assigned disciplines
Develops strong relationships with Staples Digital Solution team (SDS) to drive programs, complete services and product introductions and delivers results
Partners with VIBE team to develop and improve reporting
Lead planning and/or implementation medium to large scale complex of projects
Facilitate the development of project scope, goals, tasks and resource requirements
Collaborates with other functional areas to drive projects and results forward
Manages and monitors project schedules and costs to ensure that expected results are delivered on time and within budget
Maintains, adjusts and updates project plans. Consolidates, communicates and ensures resolution of all issues
Represents the team at meetings and events, communicating strategy and priorities to senior level partners
Build relationships across the organization at peer and director level to influence outcomes and to facilitate product implementations
Bachelors’ Degree in related discipline and/or minimum of 4-6 years related experience
Ability to communicate clearly and concisely, both orally and written
Ability to define objectives, scope, and resources for projects
Understanding of business unit, department or functional area’s goals and practices
Ability to establish collaborative and trusting relationships
Ability to bring projects to completion
Ability to define objectives, scope and resources for projects
Ability to establish cross functional collaborative relationships with business partners
Ability to influence outcomes

IT Manager, Store Systems Infrastructure Resume Examples & Samples

8-10 years of experience in the IT field or equivalent work experience
Bachelor’s Degree with a concentration in Business, Information Systems or Computer science, or an equivalent diploma
Demonstrated project management experience
Strong analytical, problem solving and root cause analysis skills
Strong driver and executor with ability to deep dive into the details
Strong verbal skills, including the ability to present to and coordinate with IT and business leadership
Demonstrated ability to execute basic financial analysis, such as forecasting and ROI
Minimum of 1 year in supervisory/managerial position
Working experience in Retail, particularly with Store systems
Programming experience with any computer language
Strong analytical, problem solving, root cause analysis, and debugging skills
Store deployment/field experience -- rollout of hardware/software across distributed systems/users
Vendor Management experience
Possess an understanding of IT capabilities such as telephony, wireless devices, servers and security (Infrastructure-related concepts)
Demonstrated ability to manage staff remotely, across multiple time zones
Demonstrated experience strengthening and maintaining inter- and cross-functional relationships (IT, Property Development, Loss Prevention, Store Operations, Store HR)
Experience with the Microsoft Office Suite, Microsoft Project and Visio
Experience with (Sun Solaris) UNIX and Windows operating systems
Experience with relational databases – specifically Oracle, SQL Server and Non-STOP SQL
Lead, IT Applications
IT Application Analyst (Jr, Sr)

Senior Product Manager, Store Experience Resume Examples & Samples

Own one or more key experiences within the customer shopping journey and build a vision and robust strategies in support of the area, continuously enhancing the customer’s Omni-store experience
Build, own and drive cross-capability delivery of an innovative roadmap of features and services to accomplish key outcomes for Nordstrom in designated geographic markets
Develop business cases to validate roadmaps and strategies
Lead the product team, including customer research, UX and technology leaders, in the discovery process to define optimal customer experiences
Monitor & identify customer needs staying current on industry standards and trends and respond by making adjustments to user experience and product roadmaps
Maintain a strong understanding of available technologies and apply technology solutions, where appropriate, to improve efficiency and ultimately benefit the customer
Prioritize work for delivery teams based on data and customer needs and effectively communicate business needs with stakeholders
Review operating practices and procedures, determine whether improvements can be made and work to implement changes as appropriate
Present plans and updates to all levels of the organization, including executive leadership on a regular basis
Define, prioritize and deliver key features and functionality that will result in enhancing the customer’s Omni-channel experience (may include both customer-facing interfaces and/or enabling technology)
Effectively manage both internal and external partnerships on programs from concept-to-delivery to ensure that products and roadmap priorities meet customer expectations and needs
Conduct data-driven analyses to continuously maintain a pulse on performance and the state of the business and report out those results to key stakeholders

Senior Manager Store Construction Resume Examples & Samples

Leads execution of assigned projects of medium complexity or high volume of lower complexity projects, including driving for results from all external vendors and cross functional partners
Proactively develops, manages and monitors project budgets to ensure project profitability
Regularly reviews and provides input for Finance department project control reports
8+ years of retail construction project management experience
Direct management of luxury construction in malls and street locations in major US cities
Previous experience as project manager with major retail brands
Prior experience as project manager for general contractor
Superior functional excellence and organizational skills
Willingness to work off hours or days when required by project needs

Manager Store Systems Engineering Resume Examples & Samples

Working together with Business and IT Development teams – plan and execute store technology projects, ensure that teams have appropriate product and technical specifications, direction, and resources to support technology effectively by establishing realistic timeline estimates, while ensuring that projects remain on target to meet deadlines
Collaborating with IT Leadership team to establish and maintain IT goals and Objectives
Working with third-party system implementation and software vendors effectively
Establish and maintain IT system monitoring standards for stores
Delegating work appropriately to Systems Engineers. This includes the assignment of project tasks and problem tickets
Continual enhancement of technical knowledge of Store IT systems and tools
Help engineers resolve problems, both technical as well as human resource issues, tracking and approving vacation and personal days for employees within their teams and monitoring individual employees’ performance
Provide leadership and guidance to coach, motivate, and lead team members to their optimum performance levels and career development, utilizing the performance and development plan process on a regular schedule
Create and manage a training plan for each of the staff
Maintain efficient and effective Systems Engineering staff through organized recruiting and hiring of individuals
Support and adhering to all company policies, procedures, and guidelines, including maintaining an in-depth awareness of all store compliance related requirements
Demonstrates a proven track record of managing team workflow and resources
Possesses a general knowledge base of supporting store technology
General knowledge of the retail and distribution industry and its functions including the following areas: Finance, Sales Order Entry, Supply Chain Management, Inventory Management, Retail Sales, Human Resources, and Merchandising
Possesses strong interpersonal skills and is willing to teach, guide and mentor team members and is willing to learn from other IT associates
Has a broad knowledge of project management methodologies and requirements
Excellent written and verbal communication skills, with the ability to influence or persuade others in positive or negative circumstances
Willingness and ability to accept after-hours support calls and the dedication to resolve after-hours calls to resolution, as necessary to support the business

Manager, Store Signage Resume Examples & Samples

2-3 years producing printed materials
Time management skills in an extremely fast-paced, high volume environment
Extremely proficient on Mac OSX including Adobe InDesign, Photoshop and Illustrator
Outstanding attention to detail is a must

Manager, Store Experience Resume Examples & Samples

Directs Analyst, Store Experience to create comprehensive reporting, data analysis, to help monitor and track the success new and ongoing initiatives
Acts as the Store liaise to ensure store feedback is captured and actioned with the appropriate teams at SSC
Conducts regular store visits to ensure initiatives and projects are manageable and sustainable at store level
Establishes a store rapport with store leadership team as well as key cross functional teams at SSC
Design communications that will help store managers and store employees to better understand the scope of our business, strategy, values, mission and vision, processes, and how their work contributes to the company’s success
Manage the implementation of new projects through the creation of critical paths, monitoring of progress and development of launch materials
Partner with cross functional teams to help amplify the voice of Holt Renfrew (and connect the business with our stores) by facilitating the roll-out of internal communication programs to our store employees that support various corporate initiatives.This includes project management, and collaborating on messaging and collateral to be used in newsletters, contests, recognition events, pep rallies, roundtables, etc
Complies with all Health & Safety policies and requirements
Highly service-oriented with

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