Lead Representative Resume Samples
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Lead Representative Resume Samples
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PP
P Powlowski
Prudence
Powlowski
14971 Hegmann Path
Detroit
MI
+1 (555) 682 1151
14971 Hegmann Path
Detroit
MI
Phone
p
+1 (555) 682 1151
Experience
Experience
Houston, TX
Lead Representative
Houston, TX
Lueilwitz, Bergnaum and Crist
Houston, TX
Lead Representative
- Monitor and track value of drugs recovered for billing and reporting processes
- Answer pharmacy’s questions regarding day-to-day operational issues, product/vendor information
- Extensive patient education/counseling to determine eligibility for assistance
- Create and share presentations during team huddles
- Answer questions regarding the Cardinal Health policies and procedures related to the reimbursement program
- Build relationships with and act as liaison to physicians, patients and pharmaceutical companies regarding program systems and processes
- Routinely visit key contacts within the health system to ensure high level of service and assist in program participation
Chicago, IL
Lead Generation Representative
Chicago, IL
Beier-O'Reilly
Chicago, IL
Lead Generation Representative
- Perform to established key performance metrics, including personal and team goals
- Assist in the development of best practices within the lead generation sales process
- Work with a member of Heartland’s Sales team to develop, grow, and close the sales generation pipeline
- Work with sales and apps teams to support early stage sales work – prospecting, customer mapping etc
- Manage timelines and follow-up efforts
- Navigate company organizational structures to influence and/ or gain access to calendars of decision makers
- Vet qualified prospects by identifying decision-makers, timeline, and budget potential. Ask qualifying questions to identify the correct prospect contact
present
Los Angeles, CA
Land Representative Lead-worth
Los Angeles, CA
Stracke Inc
present
Los Angeles, CA
Land Representative Lead-worth
present
- Manage 3rd party land services providers
- Manage Encroachment Projects
- Researches land records and title information and ensures the accuracy of the data in the land records management system
- Develop project-specific land acquisition plans
- Manage Relocation Projects
- Assist operations in managing encroachments on company facilities
- Asset Management, Assignment, Divestiture, and Acquisition
Education
Education
Bachelor’s Degree in Complexity Preferred
Bachelor’s Degree in Complexity Preferred
Auburn University
Bachelor’s Degree in Complexity Preferred
Skills
Skills
- Highly motivated and ability to accept rejection and move forward
- Ability to build relationships and interact professionally within and across different lines of business including managers and internal departments
- Detail oriented and ability to multi-task
- Time management and ability to multitask and prioritize activities with an attention to detail
- Team oriented with good interpersonal skills and the ability to collaborate effectively with coworkers and internal departments
- Excellent problem solving skills with ability to analyze situations, identify existing or potential problems and recommend solutions
- Ability to follow processes and daily tasks consistently while maintaining high attention to detail
- Basic Sales Experience
- Highly motivated and hard-working; engaged approach to generating new business
- Team player with the ability to work in a fast-paced environment
15 Lead Representative resume templates
Read our complete resume writing guides
1
Lead Operation Representative Resume Examples & Samples
- Provide cash counter service i.e. taking deposit/withdrawal, balance cash box, bank vault
- Check Clearing; handle In/Out check clearing, including check returned
- Handle Daily account sweeping via GLP (Global Liquidity Platform) and ATSS (Auto Funds Transfer)
- Handle collection files received through partner banks bill payment and lockbox deposit
- Perform nostro account reconciliation for partner bank accounts
- Local Regulatory Reporting requirement i.e. BOT- DMS and AMLO , including Withholding Tax refund
- Miscellaneous; perform any duties which may be assigned by supervisor
2
Lead Operation Representative Resume Examples & Samples
- Review/Filing supporting document as required by BOT exchange control regulation on cross border payment
- Review/monitor cross border payment queue received via electronic into bank system, coordinate with servicing team to follow up supporting document, payment objective from clients
- Prepare BOT DMS report and Foreign Exchange Control Forms on behalf of clients
- Check invoice against Credit Advice and perform Certify True Copy of inward remittance advice for client tax refund
- Print Debit/Credit Advice send to client
- Handle client billing statement
- Fax remittance advice to client
- Perform other duties as assigned by supervisor
3
Lead Representative With German Resume Examples & Samples
- Focus on increasing market share for the company products through outbound telephone prospecting within the specific region
- To follow up marketing campaigns and events to generate new prospect leads by telephone and email. To identify and qualify opportunities for new business
- To engage and interact with decision makers at a senior level to identify new and emerging business. To build effective relationships with potential clients and existing customers, by use of appropriate questioning
- Plan and co-ordinate web based and onsite demos for your sales reps and prospects
- Manage multiple calendars and coordinate complex schedules
- To speak enthusiastically and positively about the company and its products to ensure that a professional image and brand of the Company is provided at all times
- To deal appropriately and proactively with queries received via the phone or email
- To build relationships with all salespeople ensuring information is passed onto them in an efficient and timely manner
- Plan and coordinate web based and onsite demos for your sales reps and prospects
- Ability to manage multiple calendars and coordinate complex schedules
- Convert prospects into interested customers by articulating the company's value proposition
- Maintain up-to-date knowledge of the company's competitive positioning in the marketplace
- Meet or exceed meeting based quota
- Manage all activity via SFDC
- Follow up on ALL marketing qualified leads as well identifying the right party contacts within strategic accounts
- To work as part of a team in a growing and dynamic company
- To work with the marketing/sales department on adhoc events
- To work together with other departments and divisions within the organization to identify any process improvements ensuring continued efficiency and profitability
- Must have strong written and verbal English & German language and be able to clearly and effectively articulate the company's value via the phone
- Must be organized, detail and process oriented
4
Special Assets Lead Recovery Representative Resume Examples & Samples
- Meet or exceed performance goals and objectives
- Assist with training new Recovery Representatives to ensure they have a strong understanding of recovery policies, processes, systems, and applicable laws, including the Fair Debt Collection Practices Act (FDCPA), and report progress to the department supervisor
- Maintain knowledge of products and Lines of Business serviced, including but not limited to, Deposit accounts, Direct Retail, Mortgage, Dealer Finance, Equipment Finance, Retail BankCard, Commercial BankCard, Constant Credit, and Prime Rate Financial
- Assist in monitoring calls and providing feedback to Recovery Representatives to ensure compliance with applicable laws, policies, and procedures
- Assist the department supervisor in completing monthly evaluations and development plans for Recovery Representatives
- Assist less experienced Recovery Representatives with difficult client calls
- Assist in the development and analysis of production reports
- Handle processing and recovery of assigned accounts
- Communicate the status of problem accounts to the department supervisor on a regular basis
- Ensure all assigned accounts have been thoroughly worked, according to standard recovery procedures
- Ensure clients receive scheduled and required letters and other communications
- Three years of experience in loan recovery or bankruptcy
- Ability to perform in a fast paced, highly dynamic environment
- Exhibited leadership skills
- Achieved and consistently exceeded production goals
- Excellent automatic dialer skills
- Demonstrated excellent client service skills by delivering BB&T’s Perfect Client Experience
- Excellent understanding of systems utilized in recovery process and applicable laws
- Excellent problem solving skills and good judgment in handling routine and non-routine situations
- Bachelor’s degree in a business-related field
5
Lead Generation Representative Resume Examples & Samples
- Initiate sales calls to existing and new customers within assigned territories as well as follow up calls to specific customers within monthly campaign
- Establish and maintain good customer relations, both internal and external
- Uncover prospects and engage direct field sales representatives
- Maintaining strong ongoing communications with sales and marketing team
- Contributing to the deployment of program marketing and outreach campaigns
- Assist in the preparation of status reports to accurately describe activities in the field and to monitor progress towards program goals on customer participation and the completion of eligible projects
- Highly motivated and ability to accept rejection and move forward
- Work independently with a high level of professionalism
- Excellent written and verbal communication skills (including email, phone, reporting, etc.)
- Time management and ability to multitask and prioritize activities with an attention to detail
- Strong communication and follow up with field partners
- Consistent over achievement of performance targets in current assignment
- Experience in Start-up initiatives would be an asset
- Comfortable in a fast paced environment that has some degree of uncertainty and initially exclusively outbound calls
- Demonstrate sales aptitude; assertive, persistent, good listener, self-motivated
- Well organized. Effective time and activity management skills
- Team player with the ability to work in a fast-paced environment
- Basic Sales Experience
6
Oweners Representative Lead Resume Examples & Samples
- Supervision of a small group (3-10 individuals) of project and construction professionals involved in CAPEX and OPEX project delivery in Indianapolis and several locations across the U.S. and Canada
- Project Management of manufacturing projects through all project phases: planning; preconstruction, construction, commissioning & validation
- Capital planning and financial reporting on projects assigned
- Project Management with high levels of customer satisfaction
- Manage projects to completion on-time, within budget and within the scope of work
- Produce reports and briefings using Microsoft Word, Excel and PowerPoint
- Project Management experience in manufacturing process and building projects
- Working knowledge of the engineering and construction markets in Indiana
- Minimum of 10 years Project Management experience in manufacturing facilities and/or building projects
- Proficient in Microsoft Word, Excel, PowerPoint, and Outlook
- Prior experience delivering CAPEX and OPEX projects using design-bid-build, design-build, and CM at Risk delivery methods
- Facilities/Engineering experience to include office, R&D laboratories, mechanical / electrical /structural infrastructure, central plant, site work, building expansions, and process controls
- Experience in manufacturing building projects ranging up to $10 million in value
- Supply chain development for CAPEX and OPEX programs
- Certified as PMP, PE, RA or CCM
7
Lead Generation Representative Resume Examples & Samples
- Work with sales and apps teams to support early stage sales work – prospecting, customer mapping etc
- Use internet and social media tools to identify potential customers – individuals and companies
- Present data to sales team in a logical, usable format
- Support sales team in early stage customer contacts
- Studying for a degree, or holding a first degree, in chemistry or related science
- Fluent spoken and written English language, additional European language an advantage
- Social media literate
- Data analysis experience
8
Lead Generation Representative Resume Examples & Samples
- Cold calling and follow up outreach to prospective clients for scheduling appointments with key decision makers
- Navigate company organizational structures to influence and/ or gain access to calendars of decision makers
- Work closely with Director of Lead Generation to support creation of qualified pipeline opportunities
- Overcome competitive sales objections/position solutions against competition and customer needs
- Support email blasts, direct mail, phone and other outreach initiatives
- Ensure consistent high level focus on keeping Inovalon’s CRM contact database current
- Partner with counterparts in business development, marketing and Product organizations to ensure leads are identified and efficiently assessed
- Optimize accuracy of Client Relationship Management (CRM) system for contact information input and maintenance via external website and contact database sources;and
- Track and measure all outbound and inbound prospecting activities; and
- Maintain company and product-specific key talking points to discuss with prospective clients via written and verbal communications
- 2+ years of experience in related field, healthcare experience preferred
- Bachelor's Degree in marketing, business or technical field
- Excellent written and oral communication skills Personal Characteristics
- Strong leadership and creative thinking capabilities
- Strong interpersonal skills; ability to influence others without formal authority
- Demonstrated analytical ability specifically related to program management; and
- Ability to execute quickly and with high quality
9
Cpas Lead Representative Resume Examples & Samples
- Proficient in 10-key calculator by touch (strokes per minute?)
- Proficient in the use of general office equipment (fax, copier and computers)
- Proficient data entry and typing skills 30 wpm minimum
- Ability to interpret third party payor principals and terms
- Ability to communicate effectively with clients and team members
- Ability to work within a team setting and be supportive of team members
- Multilingual a plus
- Maintains minimum productivity goals set forth by department (Meets or Exceeds productivity goals set forth by dept
- 2 year college degree in Business, Accounting, Medical Administration or related area preferred
- 2 – 5 years administrative experience in medical facility, health insurance, or related area
- 2 – 5 years experience in Customer Service or related call center environment
10
Lead Generation Representative Resume Examples & Samples
- High school diploma or GED required. College degree preferred
- Less than two years of sales experience
- Negotiate favorable results and win-win solutions
- Ability to work in a team environment and fulfill objectives with minimal direct supervision
- Strong verbal and written skills
- Detail oriented and ability to multi-task
- Innovative, proactive, and self-directed
- Ability to focus on goals and develop a work plan that produces desired results
- Results Driven
- Prospecting Skills
11
Lead, Account Representative Resume Examples & Samples
- 1-3 years at Sutter Physician Services or other Health Care facility in a business office setting
- Experience working with ICD 9 and CPT Codes
- 1 year of experience using Microsoft Word and Excel
- Understand medical terminology
- 1 year of experience working with Workers’ Compensation billing
- Working knowledge of processing edits and retro-review
- Ability to demonstrate attention to detail and consistent follow through
12
Agency Service Representative Lead Resume Examples & Samples
- Requires a BA/BS
- 7 years of related experience; or any combination of education and experience, which would provide an equivalent background
- Sales license is required where necessary
- EOE.M/F/Disability/Veteran
13
Hp-lead Generation Representative Resume Examples & Samples
- Place calls into targeted prospect accounts
- Technically profile prospect calls as directed
- Must have demonstrated skills and success in B2B outbound Enterprise lead generation and demonstrate a technical aptitude
- Strong verbal & writing skills
14
Lead Document Imaging Representative Resume Examples & Samples
- Carries out functions daily to ensure all areas are covered for essential workflow
- Record Validation and Quality Control: Identifies when it is appropriate to split and merge documents. Correctly inserts or appends pages/documents when and where appropriate. Releases batch and checks application for any images that may have failed and appropriately assign to correct account number and medical record number. Reviews assigned work queues daily and ensures timely processing of all assignments in the queues
- Record Preparation: Checks each record for poor originals and stamps appropriately. Removes all staples, paper clips, sticky notes, rubber bands. Groups like documents in date order; most current on top and in page order. Copies all damaged documents so that they can go through the scanning process without difficulty. Removes interfaced documents from each record. Securely attaches all rhythm strips and other small documents to 8-1/2 X 11 paper for scanning. Removes all photographs, fetal monitors and preps separately and accordingly. Places all records in alphabetical order by patient last name and within patient type. Creates each batch for inpatient, outpatient and ED according to procedure. Assures all charts are prepped in required time frame. Prepares loose reports for scanning according to procedures
- Record Scanning: Ensures that all scanned documents are positioned correctly. Identifies at those that are incorrect and fixes those identified. Identifies documents that are of poor quality and marks for rescanning. Indexes documents to correct encounter and document type. Verifies barcoded documents are correctly indexed. Processes batch to validation and quality control
- Communication: Routinely seeks to understand the needs of individuals and responds accordingly. Maintains confidentiality of all patient information. Consistently ensures all conversations with customers and peers are appropriate, respectful, and professional
- Assists with training new hired associates
- Performs functions in the absence of associates
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
- Regular and reliable attendance and time reporting
- Proven ability to perform quality control checks on user input and output, detecting and correcting basic error functions
- Preferred: Three (3) or more years’ experience in a hospital Health Information Management Department
- Work environment is at a moderate noise level
15
Lead Appeals Representative Resume Examples & Samples
- Reviews and resolves written dispute requests received from providers of denied or incorrect payments
- Responsible for issuing denial letters and or adjudicating claims per claims policy
- Adjust claims, as appropriate, including calculation of interest and penalties due when applicable
- Ensure on hold reports are completed daily
- Prepare written communication to provider on the resolved disputes
- Responsible for accurately documenting disputes in the Provider Service Database
- Maintain minimum standards set for the department for quality and quantity of appeals received
- Reviews and audits resolved Provider Disputes daily utilizing the Audit function within the PDR Database
- Reviews Special Check Run Requests from PDR Specialist and forwards for check processing
- Assists PDR Specialist with research and advice on PDR issues
- Audits for accuracy and cross covers the Statewide Reimbursement Specialist position
- Any other assigned duties and delegated by the Management
- Handles and process both Professional and Institutional Claims issues
- 4 plus years of experience analyzing and solving appeals and grievances in an office setting environment using the telephone and computer as the primary instruments to perform job duties
- An education level of at least a high school diploma or GED OR 10 years of equivalent working experience
- 3 years of institutional claims processing experience
16
Lead Representative Resume Examples & Samples
- Ability to quickly identify, research, and communicate complex customer issues to ensure a timely and satisfactory resolution
- Ability to communicate via face to face and/or other methods to aid in promoting learning and growth within the team
- Collaboratively develops and documents ‘best practices’ to improve service and efficiency
- Create and share presentations during team huddles
- Provide assistance to supervisor when needed
- Ability to handle sensitive situations and/or information a professional manner
- Learn all aspects of the Med-Surg business as it relates to account knowledge, systems, and or/processes so as to ensure seamless service delivery when faced with staffing or system challenges
- Work closely with Supervisor to manage/adjust workload and schedules to ensure compliance with adherence guidelines
- Ability to handle escalated customer calls
- Ability to hold face-to-face meetings with customers on-site at Trinity Health accounts
- Ability to research/determine root cause and provide solutions to customer order management both off-site and on-site at hospitals while remaining within Cardinal Health policies and procedures
- Ability to build customer relationships and advocacy within target Trinity Health accounts that leads to open, trusted communication with the customer
- Ability to build communication with Trinity Health accounts and CAH internal Trinity team to support/resolve customer issues while on-site with the customers
- High school diploma/GED (Bachelor’s degree strongly preferred)
- Prior computer experience using Microsoft Office systems required
- Prior Healthcare knowledge preferred / current time in position 6 months preferred (for internal candidates)
- Shift: M-F. 9:00am-6:00pm and 10am – 7pm EST
- Ability to work overtime as needed with little or no advance notice
- Must meet minimum job qualifications and skill set qualifications of the posted position and be recommended by their current supervisor (for internal candidates)
- Some travel time required to-and-from hospital accounts with possible overnights ranging from 1–5 days approximately every 6 weeks or as needed basis
- Prior experience with customer face-to-face interaction either via consultant, sales, etc. preferred
- Takes the lead in effectively applying and teaching new processes and skills in order to accomplish a wide variety of assignments
- Comprehensive knowledge in technical or specialty area
- Ability to apply knowledge beyond own areas of expertise
- Performs the most complex and technically challenging work within area of specialization
- Preempts potential problems and provides effective solutions for team
- Works independently to interpret and apply company procedures to complete work
- Provides guidance to less experienced team members
- May have team leader responsibilities but does not formally supervise
17
Lead Installation Representative Resume Examples & Samples
- Performs constructability input to design development, ability to formulate and provide accurate installation estimates based on conceptual designs. develops installation plan activities, schedule durations and schedule logic ties
- Identify required installation support and material needs
- Assist in establishing bidder specifications for sub-contractors and supplemental work groups
- Performs or assigns clearance order holder duties
- Controls installation costs and assures installation activities are within engineering, quality, design, cost, schedule and other project objectives
- BS Degree in Project management or Construction and/or
- 10+ Years of Experience in Operations, Maintenance or Projects
- Nuclear experience is preferred
18
Lead Customer Inquiry Representative Resume Examples & Samples
- At least three years related experience is required
- Constant talking and hearing
- Specific vision abilities required include close vision, peripheral vision, and the ability to adjust focus
19
Inbound Lead Representative Resume Examples & Samples
- Reliable, confident, and articulate
- Strong interpersonal skills including time management, listening and people skills
- Highly competitive & strong work ethic
- Ability to learn and execute marketing /selling techniques
- Ability to produce and maintain a high volume of calls/emails
- Experience using Salesforce.com
20
Lead Installation Representative Capital Projects Resume Examples & Samples
- Responsible for development and oversight of installation plans, from initiation through closeout, for station modifications while ensuring accountability to Technical Specifications and plant procedures
- Function as a Task Manager, with responsibility for overseeing the work activities being performed by the Supplemental Workforce
- Coordinate between vendors, develop estimates, work with other organizations to develop and lay out the schedule to perform work, and ensure planning is performed
- Hold field work coordination meetings with interfacing groups, and facilitate intradepartmental communication
- Ensure installation plans adhere to the schedule and costs are tracked
- Reinforce safety expectations and monitors the safety performance of the Supplemental workers. Capture performance data in Supplier FMS
- Facilitates intradepartmental communication and working relationship to help establish an installation plan to meet the station and project goals
- Oversight directly impacts project safety management, duration and scope during planning and exe
21
Lead Generation Representative Resume Examples & Samples
- Produce qualified prospects by following up on leads from various inbound marketing programs, or conducting outbound, proactive calling to target accounts or markets
- Secure leads by identifying and qualifying sales leads opportunities and passing the opportunity to the appropriate sales team them to inside and/or outside sales teams
- Utilize internal and external data resources to conduct research on organizations and contacts to help drive quality of new leads and sales opportunities
- Uncover needs and determine, in consultation with the client prospect, the best solutions for each account based on a customer needs analysis
- Manage a lead prospecting pipeline and maintain accurate information about prospects and their organizations
- Meet project timelines and utilize exceptional time management skills
- Utilize Salesforce.com to accurately and effectively track activity; and update lead, account, and opportunity information, as appropriate
- Assist in the development of best practices within the lead generation sales process
- Maintain strong knowledge of the organization's products and services, and build interest by understanding the needs of the customer and offering appropriate solutions
- Minimum 1-3 years experience in a Sales, Demand, or Lead Generation focused role
- Capacity to absorb complex information and apply it accurately and quickly
- Experience in technology, retail or equivalent industry with high degree of complexity
- Coachable with a willingness to learn and take direction
- A knack for conducting independent research and data mining
- Knowledge and experience with business software applications including MS Outlook Suite (Outlook, Word, Power Point, Excel,) and virtual communication tools required
- Experience with Salesforce.com preferred; or an equivalent CRM solution
22
Lead Generation Representative Resume Examples & Samples
- Works across organizational boundaries and with multiple functional groups
- Understands and recognizes prospects critical business issues
- Works to enhance the prospects knowledge of business model, products, programs, and services
- Identifies and qualifies new opportunities for SaaShr partners, while providing an additional avenue to keep the company in front of the prospect until a referral to a partner has been made
- Employs expert probing skills in order to expand contacts or define new product requirements within a prospect
- AS/B.S. preferred
- 0-3 years previous business development, prospecting and cold calling, and/or sales experience in a high technology environment
- Strong written / verbal communication skills
- Experience in a Business to Business environment
- Be able to operate under pressure and meet deadlines
- Excellent attention to detail
- Team player that works to ensure departments goals are met or exceeded
23
Lead Generation Representative Resume Examples & Samples
- Daily prospecting activities, including: phone calls, emails, web research, data entry and data management in a CRM system
- Generation and qualification of new or expansion business leads
- Setting follow up appointments for the sales team
- Direct supervision and training of a team of lead generation representatives
- Ensure quality collection, entry and updates of lead data in the CRM system
- Perform to established key performance metrics, including personal and team goals
- Collaborate with US lead generation representatives on special campaign initiatives or additional follow-up on inbound leads
- Complete regular training and/or certifications on product or market updates, qualification processes, data management and soft skills
- Required 2-3 years of experience as a customer service or telemarketing call center representative, demonstrating strong organizational, and service skills
- Preferred experience working with B2B programs, transactions or clients
- Preferred hands-on experience with a CRM or database solution such as Salesforce.com, Microsoft Dynamics, Oracle or SAP
- Preferred experience with call center software
- Must be a problem solver, self-motivating, hardworking, analytical and proactive
- Ability to listen and convey messages in a clear, concise, and empathetic manner using the appropriate communication medium; excellent verbal and written communication skills
- Ability to work independently and update management on progress
- Ability to build relationships and interact professionally within and across different lines of business including managers and internal departments
- Team oriented with good interpersonal skills and the ability to collaborate effectively with coworkers and internal departments
24
Lead Service Representative Resume Examples & Samples
- In charge of order package preparation and entry, follow up shipment and logistic arrangement
- Keep efficient communication with relevant departments to ensure a total smooth order-to-cash flow
- Take customer satisfaction as high priority, handle customer requests, inquiries and complaints in a proper and timely manner
- Generate sales report and make analysis upon request
- Answer 800 hotline inbound inquiries about product information, quotation, order status and complaints etc
- Bachelor degree in logistics, international trade or related majors. Minimum 5－6 years related working experience
- Good command of English and MS office, SAP and/or Oracle knowledge will be an extra advantage
- Detail oriented，well organized，positive and demonstrate strong accountability
- Good interpersonal and cross-function communication skill and teamwork mindset
- Quick adapt to new environment and can work under pressure
25
Lead Generation Representative Resume Examples & Samples
- Fielding inbound calls and emails from prospective customers generated from company websites, direct mail, events, trade shows, Sales Team and Marketing
- Research and qualify new business opportunities in accordance with approved guidelines
- Assign leads to the appropriate sales channel using sales assignment tools
- Warm phone transfer prospective clients to appropriate sales reps for follow up
- Manage business rules used for assigning leads to Sales; work with internal stakeholders to keep updated
- Update and monitor client and prospective client information in internal systems
- Conduct periodic reporting to Lead Management team stakeholders
- Assists with management of all customer facing telephone numbers published by Marketing; works with Telephony team to add/retire numbers and ensure reliability; ensures numbers are tied to internal systems for campaign tracking
- AA Degree or equivalent experience
- Degree in business or marketing major preferred
- 3-5 years' experience in a customer facing role within a professional work environment, sales or marketing experience preferred
- Very strong telephonic and written communication skills
- Strong attention to detail with the ability to follow defined processes
- Customer centric orientation, internal and external customers
- At least 1 year experience working with a CRM
- Proficient with Microsoft Office applications (including Word, Excel, PowerPoint and Outlook)
26
Lead Generation Representative Resume Examples & Samples
- Qualify generated contacts with follow up phone calls and emails to create qualified leads
- Make outbound calls to set sales appointments with prospects with the goal of solving their problems
- Research accounts, identify key players, generate interest and develop accounts to stimulate opportunity
- Disseminate opportunities to appropriate Sales rep, educating rep as necessary about the opportunity
- Generate leads through cold calling and prospecting targeted database to generate appointments and leads
- Enter all information into Salesforce CRM system and tracking status of follow-up efforts
- Communicate with prospects via telephone, email, and chat
- Remain current and up to date on all new products and initiatives and completing all required training
- Research competitor activities and sharing findings within the organization
- Manage Live Chat activities
- Understand and be able to articulate the CyrusOne value proposition and targeted message
- Build strong, professional relationships with sales executives and consistently communicate with them regarding strategic objectives
- Consistently achieve qualified opportunity goals to ensure company revenue objectives are met
27
Service Representative Lead Resume Examples & Samples
- Assists the SM or GM with training and development of a strong team of Sales Advisors that delivers on company goals and reflects its values
- Responsible for obtaining qualified leads through internal and external marketing efforts, setting appointments, and enrolling new members by using company sponsored presentation tools
- Responsible for delivering an inviting, friendly and supportive experience to our members and guests, and executing the team member basics of being on time and in compliance with the dress code
- Responsible for the successful attainment of individual and department targets while exhibiting behaviors that align with our vision of passion, inspiration and empowering our members to live fit and healthy livesModels the 24 Hour Fitness core leadership values to ensure high-level member and team member satisfaction
- 1-2 years sales experience preferred
- 1-2 years management experience preferred
- In-depth knowledge of sales practices and techniques
- Understanding of Fitness Industry
- Excellent interpersonal communication and customer service skills
- Independent, self-starter with strong organizational skills
- Willingness to work flexible hours
- Ability to read, interpret and implement company policies
28
Service Representative Lead-woodland Hills Resume Examples & Samples
- Strong interpersonal and communication skills, including proper telephone etiquette
- Possess a strong customer service focus. Responds professionally to requests and inquiries from guests, members and staff
- Understands basic record keeping practices and procedures
29
Lead Service Representative Resume Examples & Samples
- Front Desk
- Must have 6 months Service Representative (SR) experience
- Understands and follow oral and written instructions. Communicates clearly and concisely
30
Lead Qualification Representative Resume Examples & Samples
- Deliver qualified opportunities to Sales that have been confirmed to be an engaged decision maker with a specific business challenge Citrix can solve, and who has agreed to engage in a discussion with Sales
- Work collaboratively with assigned Enterprise Account Managers to identify, prospect and nurture target accounts and pass “sales-ready” opportunities to Sales
- Use a multi-touch nurture approach including a combination of phone outreach, email, and LinkedIn to contact customer and prospect accounts
- Daily research of target accounts to identify and map key decision makers and influencers and uncover key information such as current environment, business challenges, competitive landscape, etc
- Follow-up post-event with select attendees to qualify new, and help accelerate existing opportunities
31
Lead Land Services Representative Resume Examples & Samples
- Prioritizes and directs land agents acquisition efforts
- Analyzes project needs to acquire sufficient land to develop
- Facilitates contracted resources interacting with internal departments
- Provides reports to management regarding land acquisitions
- Handles regular calls with Developers to understand evolving needs
- Valid Driver's License (NON CDL)
- Experience:7+ years
32
Lead Generation Representative Resume Examples & Samples
- Produce qualified prospects by following up on leads from various inbound/outbound marketing programs, or conducting outbound, proactive calling to target accounts or markets
- Secure leads by identifying and qualifying sales leads opportunities and passing the opportunity to the appropriate channel rep
- Bachelor’s Degree or Equivalent relevant experience required
- 1+ years of experience in a Sales, Demand, or Lead Generation focused role preferred
- Experience in technology, channel, supply chain, and/or retail industry with high degree of complexity preferred
- Experience and ability to build and maintain cross-departmental, multi-functional and collaborative relationships preferred
33
Team Lead-credit Card Customer Sercvice Representative Resume Examples & Samples
- 2) Greet all customers as they enter the store in a friendly and outgoing manner
- 3) Ask each customer if they would like to apply for the BPS credit card in a professional, friendly and unobtrusive manner
- 4) Detailed knowledge of the terms and conditions of the card / program
- 6) Call in applications promptly
- 7) Notify customers that were declined in a courteous and professional manner; always maintaining confidentiality and the customer’s self esteem
- 10) Keeps work area clean, neat and well stocked with supplies
- 11) Follows all Company Policies and Procedures
34
Lead Representative Resume Examples & Samples
- Develop and manage key relationships with state government officials, including the Governor’s Office and Executive Chamber, state legislators and staff, state Executive Branch agency heads and representatives, and appropriate non-governmental organizations
- Assist the Director and the NY Government Relations team in identifying, developing and implementation of state-wide strategic policy initiatives to further company dialogue on behalf of customers and stakeholders
- Effectively represent National Grid before the Executive, the state legislative body, and appropriate non-governmental organizations to identify and deliver policy-related solutions which further the company’s interests and reputation, and the interests of our stakeholders, and customers
- Assist the Director and Government Relations team with aligning the communication and management of the company’s strategic energy and environmental objectives and legacy issues within the state
- Working through Director, develop and manage relationships with strategic partners to assist in managing business risks, and increase National Grid’s profile among such strategic partners
- Keep stakeholders up to date and informed on National Grid’s legislative initiatives as well as regulatory/compliance programs in order to ensure they are managed appropriately and in line with statutory and regulatory requirements consistent with company policies and State ethics and lobbying laws
- Anticipate, analyze and effectively communicate key themes from emerging State policy issues (energy, environmental, business, etc.) that arise; assist the Director in identifying how various scenarios may impact National Grid, and help manage the company’s response
- Develop and utilize peer group networks in order to absorb and apply professional best practices applicable to managing and maintaining relationships with State government officials
- Develop and maintain effective relationships with key stakeholders in order to share best practices and understand and challenge business decisions
- Liaison with appropriate internal Community and Customer Management (CCM) team to ensure public official constituent issues are handled locally by CCM and state-wide policy issues and related company responses are coordinated through the Director of Government Relations
- Professional qualifications in government, public relations, communications, finance, economics, or related field; public policy and/or political science preferred
- Excellent proven working relationship with key State Executive Branch and legislative policy makers with minimum 5 years experience within State government/public policy, regulatory or related fields. Ideally with energy or utility, business and/or related government experience. Previous experience within legislative body or executive preferred
- Proven communications skills in high profile and high influence situations, particularly public speaking and presentation skills to both small and large groups
- Experience in delivery of key messages and effective representation during a crisis or emergency scenarios
- Proven capabilities to work well with diverse teams and within diverse communities with a working knowledge of ethnic, social and economic issues that shape stakeholder perspectives
- Proven capabilities of ability to work independently as well as working collaboratively within a large complex organization, to address and plan high profile stakeholder engagement. Knowledge and understanding of issues affecting the industry
- Demonstrated experience with strategic planning and experience with gas and electric rate structures, gas and electric distribution systems and energy management/conservation programs and the climate change agenda a plus
- Demonstrates the ability to effectively network internally and externally and to develop successful, long-lasting business relationships / partnerships with others and seeks to understand and challenge business scenarios to the benefit of all parties
- Ability to apply, modify and explain complex policy and regulatory concepts appropriately
- Ability to work effectively in an independent environment as well as adapt to temporary regional assignments if needed
- Strong interpersonal skills including negotiation and communication at a senior level. Able to clearly articulate complex issues
- Understands theory behind policies and processes and demonstrates the ability to challenge existing processes and ways of working
35
Player Svc Lead Representative Resume Examples & Samples
- Accurately prepare the casino cash bank roll control sheet and the bank reconciliation sheet
- Prepare the daily bank deposits, which may consist of currency, checks, and/or coins
- Promotes departmental and company-wide promotions continually
- Assist other associates, as needed, with Player Services’ related matters
- Maintain a high degree of confidentiality in performing all aspects of their assigned responsibilities
- Maintain a working knowledge and stay current with the general cage procedures, policies, and Title 31 regulations and be able to implement these regulations in his/her capacity as a Player Services Representative
36
Lead Passenger Service Representative Resume Examples & Samples
- Performs job duties in a timely and professional manner
- Communicates with Manager Passenger Operations, GCC, and customer representatives
- Maintains current passport and travels to off-line stations
- Complies with all company procedures as outlined in company manuals, bulletins, memos and advisories, and ensures that contractors comply with all company and governmental safety and other applicable regulations and procedures
- Monitors, coordinates, and supervises all handling activities, including passenger check-in, baggage and cargo handling, catering, flight deck and cabin crew requirements
- LPSR will act as the primary contact with crew, ground handling agents and governmental authorities
- Analyzes necessary information to determine estimated and actual payload
- Compiles information and calculates aircraft weight and balance
- Knows the pertinent Performance Work Statements(PWS) for each operation
- Reviews all documentation to ensure accuracy and completeness and corrects inaccurate and/or incomplete information. Communicates serious or recurring issues to management
- Ensures safety of company aircraft, passengers and crews by
- Minimum of five (5) year experience as a PSR in a charter/commercial environment
- Proven success in performing all PSR duties
- Airline and/or ground handling experience is required
- Knows and adheres to company operating and safety policies, operations, processes and procedures appropriate to the job
- Understands and uses airline and flight terminology and processes
- Airline passenger and/or ground handling experience is required
- Airline weight and balance certification is required
- Proven leadership capabilities, and ability to work with minimal supervision in a fast paced environment is required
- Experience in basic computer programs, such as; Microsoft Word, Excel, Outlook and OneNote, and Adobe Acrobat
37
Land Representative Lead-worth Resume Examples & Samples
- Negotiation and acquisition of land and property rights experience involving new or the expansion of existing pipelines and facilities
- Develop project-specific land acquisition plans
- Coordinate land activities with operations, engineering, survey, permitting and construction
- Easement, Fee and Lease Acquisitions, and Renewals of Existing Agreements
- Track and Monitor Project Cost
- Researches land records and title information and ensures the accuracy of the data in the land records management system
- Present company's position at public meetings and regulatory settings
- Possess the ability to manage multiple complex projects with a high level of customer satisfaction
- PMP certification with the Project Management Institution(preferred)
- A thorough, detailed knowledge and experience with real property law, engineering/surveying principles, pipeline construction and operating practices, appraisal techniques and title search procedures
38
HP Lead Generation Representative Resume Examples & Samples
- Nurture leads and profile customers for possible sales opportunities
- Timely and accurately pre-qualify and route all uncovered opportunities
- Engage in solutions-based business-level conversations
- Develop opportunities from e-mail campaigns
- Place outbound calls to lists following direct mail campaigns and on specific data points
- Understand and communicate effective value propositions to prospective customers
- Serve as product and service advocate for the client; build interest and awareness of client’s value proposition; respond to product-related questions, as needed
- Assist in placement of leads with client and follow up
- Log and manage all relevant activities, calls, and leads in assigned database tool
- Achieve established daily call and sales objectives
- Associate’s degree or equivalent experience preferred
- 3 or more years of related work experience
- 2 or more years of experience in a phone-based, customer-centric, professional environment
- Excellent written and written communication skills with a strong telephone presence
- Persuasive presentation and sales skills with the ability to effectively present client’s value proposition
- Results-oriented with the ability to excel in a team environment
- Ability to learn quickly and maintain a current, comprehensive knowledge of client’s products and services
- Demonstrated ability to organize and manage information within a database
- Self-reliant, adaptable, decisive, and professional; able to effectively multi-task in a dynamic environment
- Proficiency with Microsoft Office and relevant computer software and hardware
39
Lead Generation Representative Resume Examples & Samples
- Engage in lead qualification through outbound calls, emails, and social media
- Answer sales queries through phone and email; process leads according to Red Hat's service-level agreements (SLAs)
- Work with account executives in assigned territories to increase focused pipeline generation
- Prioritize and manage all leads that enter the funnel within your assigned territory
- Demonstrate a professional, customer-centric approach during all customer interactions
- Perform 45+ outbound calls a day while handling inbound calls and effectively managing follow-up tasks
- 2-3 years of cold calling, business development, or marketing experience
- Highly motivated and hard-working; engaged approach to generating new business
- Ability to follow processes and daily tasks consistently while maintaining high attention to detail
- Ability to clearly and effectively present information, demonstrate procedures, and respond to questions
40
Land Representative Lead-san Antonio Resume Examples & Samples
- Research and prepare land-related contracts
- Manage 3rd party land services providers
- Enforcement, Protection and Enhancement of Company Property Rights
- Third Party Damage Settlements
- Informal appraisal of property values
- Research and Explain Easement and Property Rights
- Manage Relocation Projects
- Manage Encroachment Projects
- Duties require discretion and independent judgment that includes the acquisition of lands, easements, leases, licenses, contracts, permits and other interests necessary for the conducting of company business
- Sustain competent relations with landowners and government officials, and coordinate with other departments with regard to land and right-of-way activities
- Assist operations in managing encroachments on company facilities
- Assist Insurance and Legal Departments in investigation, preparation and settlement of lawsuits and unusual claims and participate as an expert witness when necessary
- Maintain appropriate maps, files and records for efficient office operations
- Have computer experience with Microsoft Office, Microsoft Projects, PowerPoint, and Excel Work products
- Thorough understanding of Eminent Domain and the condemnation process in Texas under the Texas Railroad Commission
- Bachelor’s Degree with a major in related fields such as land management, geography or business administration, preferred
- A High School diploma or GED equivalent
- Minimum 3 to 5 years’ experience related areas of right-of-way or land functions, including direct acquisition and damage settlements of pipeline construction experience
- Minimum 8-10 years’ experience in Land management
- Land contract preparation experience
41
Lead Generation Representative Resume Examples & Samples
- Getting past the gatekeeper
- Handling objections
- Refining the RBA value proposition
- Cross-selling other RBA services (financing, insurance, equipment refurbishment, etc.)
- Closing the sale
- Learn about our territories, sale sites, and our customers
- Engage with our field staff
- Equipment Training
- Keep up to date on industry trends and regulations
- Stay current with any special offers from RBA
42
Gtsc Beneficiary Service Representative Floater & Team Lead Representative Resume Examples & Samples
- Coordinate coaching and shadowing for new BSR hire on TRICARE benefits, website information and other resources, and systems—DEERS Online Enrollment System (DOES), FOCUS, and TRICARE Enrollment Imaging System
- Analyze training needs of BSR staff; identify opportunities for enhancements to curriculum
- Provide support to all three shifts
- Support GTSC BSRs in resolving customer concerns, including escalated call situations
- Foster open communications with GTSC Call Center Manager, client, and GTSC staff
- Serve as liaison between remote POCs and TRICARE beneficiaries for enrollment or eligibility concerns
- Maintain enrollment tracking spreadsheets or other means for GTSC enrollments
- Support GTSC BSRs in a Team Lead capacity during planned absences of GTSC Call Center Manager
- Assist GTSC BSRs to resolve customer concerns, including escalated call situations
- Track emerging trends at the GTSC Call Center; escalate to GTSC Call Center Manager for review and appropriate action
- Identify potential issues; assist in preparing action plans, if requested
- Compile monthly input for GTSC Manager to report deliverables
- Assist TOP QA Analyst in performing enrollment, phone, mailbox, and marketing material audits and analyses
- Provide remote enrollment support for temporary BSR vacancies
- Process enrollment/disenrollment and portability using DOES
- Verify eligibility information for remote beneficiaries
- Research and interpret benefits, policies, and procedures to military staff, remote site points of contact (POCs), and beneficiaries using various resources
- Provide phone support for BSRs located in overseas TRICARE Service Centers as required
- Support workload balancing and distribution at the GTSC
- Maintain required system accounts
- Three or more years of cumulative experience as a Beneficiary Service Representative
- Excellent written and oral communication skills, in person and on the phone
- Strong planning, time management, and organizational skills
43
Tlac Beneficiary Service Representative Floater & Team Lead Representative Resume Examples & Samples
- Support the TOP TLAC Regional Lead to facilitate and improve the area operations. Help maintain, interpret and track operations and metrics data. Assist TLAC Regional Lead with on site day to day operations. Reports to TOP TLAC Regional Lead
- Travel requirements: up to 50 percent annually
- Coordinate coaching and shadowing for new BSR hires
- Support TLAC BSRs in resolving customer concerns, including escalated situations
- Foster open communications with TOP TLAC Regional Lead, customer, and BSR staff
- Maintain enrollment tracking spreadsheets or other means for TLAC enrollments
- Offer coverage in a Team Lead capacity during planned absences of TOP TLAC Regional Lead
- Assist BSRs to resolve customer concerns, including escalated beneficiary situations
- Track emerging trends for TLAC area; escalate to Regional Lead for review and appropriate action
- Identify potential issues; assist RL in preparing action plans, if requested
- Compile monthly input for RL to report deliverables
- Perform BSR duties as necessary, which include the following
- Process and correct enrollment discrepancies
- Research and interpret benefits, policies, and procedures to military staff, and beneficiaries using various resources
- Support workload balancing and distribution
- High school diploma or GED. Associates degree preferred
- Dynamic phone and customer service skills
- Strong presentation and facilitation skills with ability to motivate and engage others
- Ability to interact with peers and senior management
- Effective decision-making
- Ability to multitask efficiently
- Proficiency with Microsoft Office applications: Office, Excel, PowerPoint, and Outlook
44
Lead Generation Representative Resume Examples & Samples
- Clearly articulate Entrust Datacard’s unique value proposition through a variety of methods (i.e., phone, web, etc.) to existing customers, prospects, and North American channel partners
- Vet qualified prospects by identifying decision-makers, timeline, and budget potential. Ask qualifying questions to identify the correct prospect contact
- Prospect daily for new sales leads within your territory. This prospecting includes leveraging referrals from existing customers, inbound leads, cold calling, and working with other territory managers for contacts
- Generate leads to qualify through cold calling and out-bound calling efforts
- Qualify leads based on set criteria
- Book qualified meetings when there is a clear opportunity for a project
- Articulate the differences in value propositions for different products and solutions in relation to competitors
- Maintain specific client information including call records and account status to enhance client approach
- Stay up to date on customer and value trends to connect products to these trends
- Recognize market trends and report customer feedback on product enhancements to the broader team during sales meetings
- Work in tandem with direct sales representatives to identify opportunities within the region
- Contribute to growing sales pipeline and take advantage of market opportunities by working installed base accounts and key named accounts
- Maintain call records and account status in SalesForce.Com
- Manage timelines and follow-up efforts
- Coordinate with Account Executives to develop territory plans, sales strategy, and forecasts
- Must be customer-focused and possess strong organizational, time management, interpersonal, and written and verbal communication skills
- Ability to learn quickly about new technology products and service enhancements
- Previous success prospecting, building a pipeline, moving opportunities through the sales cycle, and presenting and discussing solutions with C-level and other decisions-makers
- Experience selling within the technology industry
- Inside Sales/business to business sales experience – developing, qualifying, and validating new business leads preferred with a proven track record of consistently exceeding objectives
45
Bh Player Services Lead Representative Resume Examples & Samples
- Responsible for verifying even exchanges when there is a variance
- Assist in performing the established duties of the front line Player Services Representative position as well as the Associate window, as needed or requested
- Receive return check payments
- Verify cashier buys
- Prepare and collect funds and documentation following all internal controls and Casino procedures
- Knowledge of local jurisdiction gaming laws (Federal, State, Compact, etc.) and attendant regulations, as well as Company internal controls, policies and procedures
- Verify that all Casino paperwork is properly prepared in accordance with the established Internal Control Standards
46
Lead Correspondence Representative Resume Examples & Samples
- Coordinates others' activities
- Ability to type at least 65 WPM
- Proficient in 10 key by touch
47
Lead Generation Representative Resume Examples & Samples
- Identify unique sales targets (companies) across disparate systems
- Conduct internal system and internet research to verify/obtain customer demographics, preferred property management software and contact information for a specified list of customers
- Conduct internet research to verify/obtain customer demographics, preferred property management software and contact information for a specified list of target organizations
- Conduct research in multiple instances of Salesforce.com to identify customers and prospects
- Perform data matching based on common fields and return the results in a readable format
- Create documentation around specific data scrubbing and staging processes
- Data staging and file maintenance
- Fluent in English language with very good written and verbal communication skills
- Experience analyzing, importing, exporting and reporting on relational data in Excel required
- 1+ years’ experience with internet research
- 2+ years’ experience managing data in Excel
- 2+ years’ experience with a proven track record in data analysis
- Strong planning and time management skills with a proven track record of meeting deadlines under pressure
- Strong work and attendance ethics
- Follows through on commitments and is considerate and polite to others
- Maintains a professional image at all times
- Able to work in a team environment or independently
48
Lead Generation Representative Resume Examples & Samples
- Meet or exceed minimum requirements for the lead generation process and results measurements based on targeted KPI’s in order to ensure activity is sufficient to drive results
- Meet or exceed client requirements for leads generated on a daily basis
- Peer Monitoring / Mentoring
- Assist management in activities and projects as required
- BS Degree or equivalent or equivalent combination of education and experience
- Must be able to multi-task in a fast-paced environment
- Must have a positive telephone personality, along with strong communication, listening and problem solving skills
49
Lead Generation Representative Resume Examples & Samples
- Manage a large volume of B2B prospecting by telephone and email, responding to inbound inquiries and conducting outbound campaigns
- Effectively build and manage a lead generation pipeline of Fortune 1000 companies
- Understand and articulate the competitive landscape for Mitel’s solutions to C-Suite Executives
- Nurture prospective customers along the buyer’s journey further qualifying the opportunity to the highest quality to hand off to a Sales Account Manager
- Build strong relationships with Sales Account Managers and Channel Account Managers further understanding the needs across the region with respect to customer targets
- Leverage database tools for discovery, research and initiation of outbound calling campaigns to new prospective customers
- Achieve daily dial goals and surpass weekly and monthly lead targets
- Bachelors degree in Business, Communications or other related field required
- At least two years of experience with lead generation in a corporate or professional setting
- At least 6 months of experience with a CRM (Salesforce or Sugar)
- Excellent prospecting, discovery and nurturing skills
- Highly motivated and disciplined self-starter
- Proficient in MS Office Products
- Bilingual with ability to speak and write fluently in Spanish or Portuguese preferred
50
Lead Generation Representative Resume Examples & Samples
- Clearly articulate Entrust Datacard's unique value proposition through a variety of methods (i.e., phone, web, etc.) to existing customers, prospects, and North American channel partners
- The role requires the successful candidate to speak fluently an additional European language in addition to English
- Must be resilient and thrive in a fast paced sales environment
- Experience selling within the technology industry is preferred
51
Lead Representative Resume Examples & Samples
- Recover drugs that are administered or dispensed to indigent patients without third party prescription coverage
- Build relationships with and act as liaison to physicians, patients and pharmaceutical companies regarding program systems and processes
- Answer questions regarding the Cardinal Health policies and procedures related to the reimbursement program
- Routinely visit key contacts within the health system to ensure high level of service and assist in program participation
- Maintain daily contact with patients, nurses, physicians, social services, pharmacy personnel, drug sales reps and pharmaceutical companies
- Discuss medication options with physician and patient based on accessibility and availability (outpatient environment)
- Answer pharmacy’s questions regarding day-to-day operational issues, product/vendor information
- Manage and process applications to pharmaceutical manufacturers’ Patient Assistance Programs for recovery of drugs administered/dispensed to indigent patients without third party coverage
- Educate physician, patient and drug companies on program mission, guidelines, requirements and appropriate referral
- Extensive patient education/counseling to determine eligibility for assistance
- Identify and resolve rejected applications, including accessing comparable drug regimen
- Refer patients that do not qualify for programs to other outside assistance. I.e. local charities
- Manage drug recovery application process
- Monitor and track value of drugs recovered for billing and reporting processes
- Maintain security and confidentiality of patient information
