Front Desk Sales Associate Resume Samples
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Front Desk Sales Associate Resume Samples
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SM
S McCullough
Santa
McCullough
4726 Runolfsson Light
Chicago
IL
+1 (555) 669 6397
4726 Runolfsson Light
Chicago
IL
Phone
p
+1 (555) 669 6397
Experience
Experience
Los Angeles, CA
Front Desk Sales Associate
Los Angeles, CA
Goodwin, Kozey and Veum
Los Angeles, CA
Front Desk Sales Associate
- Execute the daily operational tasks, day-to-day goals and priorities assigned by management
- Work well with Management and Team
- Keeping management apprised of member concerns and following manager’s direction, in accordance with Massage Envy's policies and procedures
- Performing computer and filing work
- Greeting members and guests upon arrival. Checking members and guests in and out for appointments
- Assisting in administrative tasks including filing, member folder maintenance, and data entry of client records and surveys
- Setting up and checking members and guests in and out for appointments
San Francisco, CA
Front Desk / Sales Associate
San Francisco, CA
Nicolas-Schuppe
San Francisco, CA
Front Desk / Sales Associate
- Assisting in maintaining cleanliness of therapy rooms, common areas and storage rooms
- Providing excellent service to members/ guests by answering phone calls, setting appointments, and greeting members/ guests upon arrival
- Performing administrative tasks including filing, member folder maintenance, and data entry of client records
- Maintaining a professional front desk and reception area
- Accepting constructive criticism in a positive manner and using it as a learning tool
- Recognizing and supportingteam goals and creating and maintaining positive relationships with team members
- Advancing your knowledge of retail products and promotions
present
Phoenix, AZ
Front Desk Sales Associate Hiring Bonus
Phoenix, AZ
Russel and Sons
present
Phoenix, AZ
Front Desk Sales Associate Hiring Bonus
present
- Keeping management apprised of member concerns and following manager’s policies, procedures and direction
- Consistently meeting performance targets
- Setting and checking members and guests in and out for appointments
- Upholding the Massage Envy brand’s core values of optimism, gratitude, excellence, consistency and empathy
- Promoting the Wellness Program
- Making follow-up calls to clients in order to process payments, confirm appointments and set new appointments
- Recognizing and supporting team goals and creating and maintaining positive relationships with team members
Education
Education
Associate’s Degree
Associate’s Degree
University of South Florida
Associate’s Degree
Skills
Skills
- Have a strong customer service orientation and be able to communicate effectively with members and guests, prospective clients, and team
- Ability to work cohesively with others in a fun and fast paced environment
- Be able to prioritize and perform multiple tasks
- Exhibit professional conduct in the spa at all times including in interactions with clients, with other team members and when unsupervised
- Possess general knowledge of massage and esthetic services and modalities
- Maintain a clean and professional work environment
- Develop in-depth knowledge of massage therapy, skin therapy, and our retail products
- Excellent customer service skills
- Self motivated and reliable
- Ability to Multitask
4 Front Desk Sales Associate resume templates
Read our complete resume writing guides
1
Front Desk Sales Associate Resume Examples & Samples
- Promotion the Wellness Program
- Ability to work 18 to 30 hours per week including 2 evening shifts and 1 weekend shift
- Capacity to maintain positivity and great customer service in a fast-paced setting
2
Front Desk Sales Associate Resume Examples & Samples
- Selling memberships, gift cards and retail products. Must be able to meet strict sales goals on a monthly basis
- Determining the guest’s need, developing rapport, giving tours, presenting memberships and handling objections. Must have the ability to memorize and abide by the provided script
- Creating and maintaining an excellent experience for members/guests through attentive service and a positive attitude with a focus on customer service
- Learning operational software- Millennium & Microsoft based products
- Assisting Managers with day to day operations- booking appointments, answering phones, checking members in and out, etc
3
Front Desk Sales Associate Resume Examples & Samples
- SELLING the Massage Envy Wellness Plan
- SELL retail products, and promotions
- Previous SALES and customer service experience requiredd
4
Front Desk / Sales Associate Resume Examples & Samples
- Promoting the Wellness Program. *
- Accepting constructive criticism in a positive manner and using it as a learning tool
- Possess basic math and cash handling experience
5
Front Desk Sales Associate Hiring Bonus Resume Examples & Samples
- Promoting the Wellness Program
- Consistently meeting performance targets
- Answering phone calls promptly and professionally
- Matching guests with the appropriate therapists for their individual needs and booking appointments for them
- Setting and checking members and guests in and out for appointments
6
Front Desk Sales Associate Resume Examples & Samples
- Can learn and SELL the benefits of the Massage Envy Wellness Program to our guests
- Provides excellence in customer service during each interaction with our members or guests
- Assists to maintain a professional front desk and reception area, as well as daily tasks to include but are not limited to; file maintenance, data entry, answering phones, scheduling appointments, welcoming guests, service and product knowledge, and processing client payments and services as well as the overall cleanliness of the clinic
- Keeping management apprised of member concerns and following manager’s direction, in accordance with Massage Envy's policies and procedures
- Accepting constructive criticism in a positive manner and using it as a learning tool to drive results
- High school dimploa or equivalent (GED)
- Is outgoing, a "people-person," and has an innate ability or potential to SELL
- Client-service focused – good communication skills with clients as well as fellow team members
- Meeting sales quotas and goals
- Understands and applies the sales process
- Professional, responsible, and dependable
- Eagerness to learn and develop service and product knowledge through training and onboarding
- Professional, responsible and reliable
- Computer efficient with the ability to multi-task
- Taking initiative to help others for the success of the team
- Able to work cohesively with others in a fun, fast paced, sales driven environment
- Previous experience in SALES and customer service is a must.Must be flexible to the needs of an active service business and be willing to work nights & weekends
7
Front Desk Sales Associate Resume Examples & Samples
- Providing excellent service to members/guests by answering phone calls, checking members in and out for appointments, setting appointments, greeting members/guests upon arrival
- Clear verbal presentation and selling of the Massage Envy Wellness Plan and renewing memberships, by calling inactive members to invite them to schedule an appointment, log and relay member concerns to manager
- Assists in maintaining professional, clean and organized front desk and reception area
- Understands and applies strategic sales offerings (dues/cash, auto renewable, etc.)
- Assists in maintaining cleanliness of therapy rooms, common areas and store room, assist with stocking linen shelves and replacing full linen bags; assists with checking lotion supplies and assists with inventory
- Other duties as assigned by Clinic Management
8
Front Desk Sales Associate Resume Examples & Samples
- O Ability to work Nights, Weeknds including Sundays
- Ability to work Nights, Weeknds including Sundays
- Mandatory blackout dates during holiday season
9
Front Desk Sales Associate Resume Examples & Samples
- Promoting and selling the Wellness Program
- Booking and checking members and guests in and out for appointments
- Have previous sales associate experience (preferred)
10
Front Desk Sales Associate Resume Examples & Samples
- Selling Wellness Program Packages
- Greeting our Guests in person
- Introducing Guests to their service providers
- Providing hospitality during the Guest's visit
- Answering phone inquiries
- Performing computer and filing work
- Providing clinic opening and closing duties
- Maintaining a professional and impeccable reception environment for staff and clients
- Upholding Massage Envy's core values: Optimism, Gratitude, Empathy, Consistency and Excellence
- Ability to meet required sales goals
- Positive and outgoing personality
- Must pass a background check
- Sales experience in service/retail industry
11
Front Desk Sales Associate Resume Examples & Samples
- Providing excellent service to members/ guests by answering phone calls, setting appointments, greeting members/ guests upon arrival and selling memberships
- Assisting in maintaining professional front desk and reception area
- Assisting in maintaining cleanliness of therapy rooms, common areas and store room
- Customer service and sales experience preferred
- Ability to effectively communicate with members/ guests on membership benefits, and clinic policies and procedures
- Ability to work cohesively with others in a fun and fast paced environment
- Must be customer service oriented and able to communicate effectively with clients, clinic management and sales staff
- Ability to work flexible days and hours
12
Front Desk Sales Associate Resume Examples & Samples
- Selling memberships, session upgrades and Murad Skincare products
- Greeting members and guests upon arrival. Checking members and guests in and out for appointments
- Being reliable and positive. Accepting constructive criticism in a positive manner and using it as a learning tool
- Have a high school diploma or equivalent (GED) with some college coursework
- Possess cash handling & sales experience
13
Front Desk Sales Associate Resume Examples & Samples
- Promoting the Wellness Program through the use of entry level sales techniques
- Promoting Gift Cards, Retail, and National/ Regional Promotions
- Strong work ethic, positive attitude and team player
14
Front Desk Sales Associate Resume Examples & Samples
- This is sales, customer service position and NOT a clerical, office manager, receptionist position** (Only qualified candidates will be considered.)
- Associates or bachelor's degreed preferred
- Have previous membership sales experience
- Sales Incentive program
15
Front Desk Sales Associate Resume Examples & Samples
- Meeting membership sales goals established by the Clinic Administrator
- Detailed knowledge of our massage and facial services
- Effectively communicate sales, promotions, and services options with clients
- Execute the daily operational tasks, day-to-day goals and priorities assigned by management
- Uphold store cleanliness standards
- Scheduling appointments and balancing the daily schedule
- Communicating the continually changing schedule and operational needs with teammates
- Special consideration given to candidates with prior retail or membership sales experience (gym, tanning, or salon) or prior Spa experience such as Massage Envy, Elements or Hand and Stone
- Experience with Millennium software a plus
- Critical thinking skills, including conflict resolution
- A fast learner, with a positive attitude, and ability to remain calm in a fast pace environment
- Computer proficient (a knowledge of retail/appointment booking computer systerm, a plus)
- A strong team player with ability to work independently with minimal supervision
- Exceptional organizational and prioritizing ability, high attention to detail, and ability to multi-task
- Evening and weekend hours are expected
- Spa/wellness/health associate/tanning or waxing business experience: 1 year minimum
16
Front Desk Sales Associate Resume Examples & Samples
- Uphold store clceanliness standards
- Special consideration given to candidates with prior retail or membership sales experience (gym, tanning, or salon) or prior spa experience such as Massage Envy, Elements, or Hand and Stone
- Computer proficient (a knowledge of retail/appointment booking computer systems a plus)
17
Front Desk Sales Associate Resume Examples & Samples
- Selling memberships
- Possess math and cash handling experience
- Sales experience required
18
Front Desk Sales Associate Resume Examples & Samples
- For Lead poisition, must have prior Massage Envy expereince for a minimum of 1 year
- Have open availability from Monday -Sunday 9am to 10pm
- Familiarity with Google Drive and docs preferred
19
Front Desk Sales Associate Resume Examples & Samples
- Promoting the Wellness Program, and maintaining a 20 percent sales close
- Participate in ongoing sales training and development
- Sales experience preferred
20
Front Desk Sales Associate Resume Examples & Samples
- Complete training and certification as a Wellness Advisor
- Give our guests best-in-class customer service
- Explaining and enrolling customers in the Wellness Program
21
Front Desk Sales Associate Resume Examples & Samples
- Answering phone calls. This is not a receptionist position
- Presenting our Wellness Program
- Have an associates degree or higher
- Have minimum 2 years retail or commissioned sales experience
22
Front Desk Sales Associate Resume Examples & Samples
- Displays expert product knowledge which in turn, enables high performance selling
- Provide excellent service to members and guests by answering phone calls, setting appointments, and greeting clients
- Assists in maintaining professional front desk and reception area, cleanliness of therapy rooms, common areas and store room
- Ability to prioritize and perform multiple tasks
- Ability to work cohesively with others in a fun and fast-paced environment
- Ability to effectively communicate with clients on membership benefits, and clinic policies and procedures
- Maintain client confidentiality
23
Front Desk Sales Associate, Paid Time Off Resume Examples & Samples
- Ability to effectively communicate with members/guests on membership benefits, and clinic policies and procedures
- Ability to work cohesively with others in a fun, fast paced environment
- Weekend shift required
- Results Focused
- Builds Rapport
- Connects Quickly
- Competitive
- Enjoys Urgency
- Follows Through
24
Front Desk Sales Associate Resume Examples & Samples
- Maintain clean and professional appearance & can abode by guidelines as outlined in the employee handbook
- Must have a positive and helpful attitude, all employees must work together and be a team player
- Self- confident, self- motivated, competitive and goal oriented
- Achieve monthly sales goals
- Able to follow sales script and sales process with every guest to obtain the sale
- Able to communicate effectively with members/guests, staff and management
- Able to work flexible days and hours
- Professional environment - no drama permitted
- Background checks conducted on every employee
- Must avoid excessive documentations by respecting management, avoiding costly mistakes, following all policy and procedures outlined in the employee handbook and working to the SPA’s high standards
25
Front Desk Sales Associate Resume Examples & Samples
- Promoting and closing prospective members for our Wellness Program
- Accepting constructive feedback on job performance in a positive manner and using it as a learning tool
- Have previous sales and customer service experience
26
Front Desk Sales Associate Resume Examples & Samples
- Providing excellent service to members/guests by answering phone calls, setting appointments, and greeting members/guests upon arrival
- Assists in administrative tasks including filing, member file maintenance, and data entry of client records and surveys
- Daily monitoring of retail inventory
- Daily monitoring of all therapist, esthetician, and stretch provider back bar supplies
- Weekly ordering of office supplies
- Ordering retail/back bar/uniform inventory within a budget
- Communication with professional cleaning & supply providers and location vendors
- Pass a background check
27
Front Desk Sales Associate Nights & Weekends Resume Examples & Samples
- Primarily a sales position
- Answering phone calls
- Have a high school diploma or equivalent (GED)
28
Front Desk Sales Associate Resume Examples & Samples
- High Intensity Membership Sales; reaching daily, weekly and monthly goals
- Minimum of one year sales experience in a membership or spa/salon setting
- Self motivated and reliable
