Senior / Sales Associate Resume Samples

The Guide To Resume Tailoring

Guide the recruiter to the conclusion that you are the best candidate for the senior / sales associate job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

  • Craft your perfect resume by picking job responsibilities written by professional recruiters

  • Pick from the thousands of curated job responsibilities used by the leading companies

  • Tailor your resume by selecting wording that best fits for each job you apply

AR
A Roob
Angus
Roob
848 Zulauf Hill
Boston
MA
+1 (555) 983 4636
848 Zulauf Hill
Boston
MA
Phone
p +1 (555) 983 4636
Experience Experience
07/2014 present
San Francisco, CA
Senior Sales Associate Outbound Sales HNW
San Francisco, CA
Senior Sales Associate Outbound Sales HNW
07/2014 present
San Francisco, CA
Senior Sales Associate Outbound Sales HNW
07/2014 present
  • Developing and implementing a structured outbound calling strategy according to agreed upon growth and retention objectives
  • Taking full responsibility for all customer inquiries / concerns / complaints directed to him/her by resolving those matters within his / her discretion to the customer’s satisfaction as set out in the Bank’s Complaint Resolution Standards and Procedures; and
  • Contributing to the implementation of OLB marketing strategies (under the direction of the Manager) to maximize opportunities for growth
  • Initiating sales opportunities by supplementing the Business Development sales activities during peak selling periods and campaigns (i.e.: RRSP'S) and acting as a product line expert to customers
  • Maintain strict adherence to Bank Guidelines for Business Conduct and security procedures with respect to assigned authorities and responsibilities; reporting any unusual occurrences or fraudulent activity to a supervisor promptly
  • Familiarity with SalesForce or other related CRM platforms. Working knowledge of PC user programs
  • Participate actively in team activities/initiatives by working cooperatively to the mutual benefit of all members and taking responsibility for self-learning and development by
11/2008 03/2014
Chicago, IL
Senior Sales Associate, Customer
Chicago, IL
Senior Sales Associate, Customer
11/2008 03/2014
Chicago, IL
Senior Sales Associate, Customer
11/2008 03/2014
  • Creates and utilizes a network of clients to organize group events
  • Treats all Gap customers and employees with respect and contributes to a positive work environment
  • Assists in product knowledge/trend training for all employees
  • Assists in styling mannequins to present current trends in a way that influences customers
  • Corresponds with clients via e-mail and uses social media to drive results
  • Expert in the product and REAL selling
  • Displays a “customer is the priority” mindset at all times
09/2004 05/2008
Detroit, MI
Senior Sales Associate
Detroit, MI
Senior Sales Associate
09/2004 05/2008
Detroit, MI
Senior Sales Associate
09/2004 05/2008
  • Provide feedback to the Branch Service Manager for preparing Sales Associates performance evaluations
  • Work with Regional Sales Managers/Relationship Managers to understand clients' strategies and potential opportunities for financing
  • To develop and maintain good product knowledge and provide excellent customer service
  • Ensure qualitative monitoring and updating of client information, through the relevant CRM tools, in order to retain existing clients and detect new potential clients
  • Work with the Sales Development team to achieve team goals
  • Meet established goalsas set by management
  • Identifies improvement opportunities and communicates suggestions to store management to drive commercial success
Education Education
Bachelor’s Degree in Business
Bachelor’s Degree in Business
Carnegie Mellon University
Bachelor’s Degree in Business
Skills Skills
  • Highly personable, skilled at interacting with clients and prospects at a variety of knowledge and comfort levels
  • Be fashion savvy with impeccable presentation and good personality
  • Highly adaptable and flexible
  • Strong organizational and attention to detail skills
  • Develop detailed knowledge of all product lines and features
  • Demonstrate an excellent knowledge of the GUCCI brand and their products
  • Ability to adapt to frequent change and a high pressure environment
  • A strong commitment to customer service
  • Good communication and ''people'' skills
  • The ability to work as part of a team
Create a Resume
1

Senior Sales Associate, Hungama Resume Examples & Samples

  • Achieving 100% quarterly revenue targets for Hungama airtime sales
  • Effective team player & ability to work across functions
  • Maximizing volumes & values on the channel
  • Strong client and agency relationships in the North market
  • Constantly pushing the genre and therefore Hungama with nontraditional(Adult) targeted clients
  • Converting clients from other mediums to explore / experiment kids genre
  • Growth and increase of key client base on Hungama
  • Ability to hard sell
  • 3 to 7 years’ experience in media; preferably from Television back ground. Open to looking at good candidates from other platforms also
2

Senior Sales Associate Resume Examples & Samples

  • Provide professional and quality customer services to customers
  • Possess excellent mix and match selling techniques and understand customers’ needs and preferences
  • Follow up customer’s request and provide feedback to superiors
  • Maximize the customer database by capturing as much customers’ information as possible
  • Coach new joiners on the Company’s customer services standards and product knowledge
  • Ensure that Store is in an impeccable condition at all times, i.e. to meets sanitary standards and requirements
  • Enhance and maintain the alertness of his/her team members to act as a deterrent to theft
3

Senior Sales Associate Resume Examples & Samples

  • Is a role model for customer service and boosts sales and Brand experience by using advanced sales techniques and appropriate elements of the adidas customer service model
  • Uses advanced Category expertise and enthusiasm for the Brand to drive sales and customer loyalty in his/her Category
  • Guides and trains selected members of the team on basic core and seasonal product knowledge
  • Complies with store policies and procedures to maintain a safe shopping and working environment
  • Completes sales transactions quickly and accurately while adhering to cash protection procedures
  • Minimizes loss by actively maintaining sales floor awareness while serving customers
  • Outlook: Basic
  • Word: Basic
  • Excel: Intermediate
  • RBO:Not Applicable
  • English:Fluent
  • Local Language:Advantage
  • Diploma/Certification
  • Functional: 2 year of Retail or Hospitality Experience
  • Industry: consumer driven/sports retailing preferable
4

Senior Sales Associate, UTV Movies Resume Examples & Samples

  • Achieve individual target and align to the region target
  • Coverage of the market
  • New Client Development
  • Competition tracking
  • Maintain relationship with key stakeholders – Agencies & Clients
  • 4-6 years of Work Experience
  • Post Graduate, Preferably MBA in Marketing/Sales
  • Should have experience in TV – Ad Sales
5

Senior Sales Associate, Hungama Resume Examples & Samples

  • Adopting customer centric initiatives; dedicated servicing by ensuring service quality norms for campaigns
  • An astute learner seeking challenging assignments
  • 3-4 years of domain experience
  • Persuasion & strong affinity for KYC (know your customer - media budgets & advertising trends)
  • Identifying decision makers and gauging advertising spends there on
  • Strong bend for perception led sales
  • Continuous engagement to ensure top of the mind recall for the brand
  • A target oriented sales professional with clear defined goals to achieve
6

Senior Sales Associate Resume Examples & Samples

  • Enhance bank/customer relationship through a confident, independent and resourceful approach and work style
  • Meet individual assigned sales goals relating to noncomplex to increasingly complex account relationships
  • Expand existing account relationships through additional product sales
  • Participate in sales functions, including preparation of calling documents, analysis of customer needs, collection of proposal details, and inclusion of technical resources
  • Work independently and may meet with customers directly to review information
  • Prepare service and pricing proposals. Demonstrate the ability to provide greater assistance with complicated, complex proposals. Provide essential insight on product features and advise on customer solutions
  • Demonstrate ability to ensure success of sales within the region by proactively generating new revenue independent of sales banker(s)
  • Maintain accurate sales pipeline status reporting
  • Assist with sales prospecting and manage customer call lists to enhance product penetration to customers. Identify customer sales opportunities and successfully bring the transaction to closure
  • Engage as needed with Implementation Specialist to insure accurate customer conversion
  • Accompany Treasury Management Sales Banker(s) on customer calls to help strategize increasingly complex deals
  • Proven ability to handle multiple projects simultaneously, often under tight time frames
  • Strong communication and interpersonal skills with experience working with people at all levels of the organization
  • Strong Computer literacy in Word, Excel & PowerPoint
  • Accountability and initiative
7

Senior Sales Associate Resume Examples & Samples

  • Proven Selling skills in similar field
  • Passion for building relationships
  • Passion for products and luxury brands
  • Fashion and trends attitude
  • Great experience in sales
  • Deep knowledge of Sartorial or MTM products
  • Fluent in English (Other international languages preferably)
  • Computer literacy ; excel, word, e-mails and internet
8

Senior Sales Associate Resume Examples & Samples

  • Assist Originators in the preparation of customer proposals and meeting content
  • Attend customer meetings as appropriate
  • Participate in underwriting and closing processes to gain an understanding of deal structuring
  • Perform ongoing data analysis to determine additional sales opportunities, and to assist in determining market share and defending against attrition
  • Data mine internal and outside databases to identify and prioritize vendor/dealer prospects and their decision makers
  • Shadow senior Originators on cold-calling to gain an understanding of prospecting calls
  • Actively assist in analyzing customer needs and structuring solutions
  • Work with Regional Sales Managers/Relationship Managers to understand clients' strategies and potential opportunities for financing
  • Develop, review and present financial models to assess operating performance, valuation and appropriate capital structure of selected customers
  • Evaluate economics of potential transactions. Review return models & evaluate structural and capital markets alternatives to maximize yield
  • Manage prioritization process for customer analysis
  • Perform fundamental research on proposed opportunities, including the preparation and analysis of publicly available materials such as SEC filings, debt and equity research reports, print and online news media sources
  • Prepare and jointly present analytical materials (as necessary) with the RSM's/NAM's to their customers to articulate strategic or financial rationale supporting investment proposals
  • Bachelor's degree with 3+years's related experience including, but not limited to: Direct sales, Risk, Finance, Audit experience
  • Highly proficient in MS Office; Power point, Excel, Word
  • Must be willing to travel up to 20% of the time
  • Bachelor's Degree in Accounting, Finance, Business or related discipline
  • Analytical capability: strong ability to analyze and evaluate date, formulate accurate conclusions and develop actions plans accordingly
  • Deal skills: Prior experience leading transaction teams; experience in cash flow analysis, collateral analysis and financial analysis
  • Collaboration skills: Works effectively in cross functional and matrixed team environment
9

Senior Sales Associate Resume Examples & Samples

  • Serve clients according to the GUCCI Selling Ceremony
  • Exceed client expectations by listening, offering suggestions and alternatives and anticipating future needs
  • Provide advice to clients on general trends in the fashion world, showing a passion for luxury fashion
  • Demonstrate an excellent knowledge of the GUCCI brand and their products
  • Build and strengthen relationships with clients, effectively dealing with different nationalities and personalities to always put the client at ease
  • Ensure qualitative monitoring and updating of client information, through the relevant CRM tools, in order to retain existing clients and detect new potential clients
  • Adhere to all store operational procedures and guidelines
  • Assist with stock maintenance and replenishment as required
  • Follow Company grooming in accordance with GUCCI standards and policies
10

Senior Sales Associate Resume Examples & Samples

  • Working knowledge of sales concepts and processes
  • Minimum two years proven sales experience to Business Banking Companies with annual sales between $3MM-$20MM
  • Working knowledge of sales cycle, from initial prospecting through closing
11

Senior Sales Associate Utv Movies Resume Examples & Samples

  • Develops clear and consistent strategies to achieve the stated business goals
  • Develop and Maintain good relationship with key clients and agencies
  • Good TAM Knowledge
  • Work Experience from 4 year to 5 years
12

Senior Sales Associate Bindass Play Resume Examples & Samples

  • Achieving quarterly revenue targets for TV airtime sales
  • Maximizing volume consumption at optimal ERs
  • Accountable for airtime sales revenue generation along with business development
  • Candidate should come with a strong media sales background and an experience of at least 4-6 years in media sales
13

Senior Sales Associate Resume Examples & Samples

  • RBO: Not Applicable
  • Local Language: Advantage
  • Functional: 2+ year of Retail or Hospitality Experience
14

Senior Sales Associate Resume Examples & Samples

  • 7-15 years of Buy Side Sales experience
  • Grounded and motivated demeanor
  • Credit and Merge Arbitrage strategies knowledge
15

Senior Sales Associate Resume Examples & Samples

  • Enter complex Cost Proposals
  • Handle bookrooms requests for territory
  • Suggest and communicate process improvements
  • Enter pilots when complexity or scope requires second level approval
  • Maintain Product & System competency of SFDC, SAP, Sales Central, and Customer Care; have extensive knowledge of K12
  • Perform other assignments in accordance with company policy and legal requirements as assigned by supervisor or lead (reports, special projects, provide quarterly feedback to supervisor/back-up supervisor)
  • Collaborate with Tier I Sales Support Representatives to identify and escalate issues to Tier II level. When necessary escalate to Sales Support Supervisor or Manager
  • 3-5 years or more HMH Sales Support experience preferred
  • High School Diploma required; AA/BS/BA degree preferred
  • Must be able to remain seated for extended periods of time, 4+ hours
16

Senior Sales Associate Resume Examples & Samples

  • Develop clear and consistent strategies to achieve the stated business goals
  • Interact with all advertising agencies and clients to ensure smooth flow of the Revenue and campaigns
  • Develop and maintain good relationships with key clients and agencies
  • Accomplish the given Sales Targets – Month on Month, Quarter on Quarter
  • Maintain and update Key business reports
  • Engage in PR activities to develop a good rapport in key clients
17

Senior Sales Associate Resume Examples & Samples

  • Maximising volume consumption at optimal ERs
  • Growth and increase of key client base
  • Candidate should come with a strong media sales background and an experience of at least 3-5 years in media sales
  • Strong relationship with agency heads
18

Senior Sales Associate Treasurey Management & Payments Resume Examples & Samples

  • Undergraduate or College degree preferred
  • Knowledge
  • General knowledge of banking
  • Experience in creating and maintaining client relationships
19

Senior Sales Associate Resume Examples & Samples

  • Crucial attributes required – Negotiation & sales forecasting
  • An Astute learner seeking challenging assignments
  • 5-7 years of domain experience
20

Senior Sales Associate, Customer Resume Examples & Samples

  • Displays a “customer is the priority” mindset at all times
  • Treats all Gap customers and employees with respect and contributes to a positive work environment
  • Upholds all company policies as outlined in the Policy and Procedure Guide, including Code of Business Conduct and the Employee Policy Guide
21

Senior Sales Associate Resume Examples & Samples

  • To assist each customer with the goal of obtaining and maintaining loyalty to both the store and the brand
  • To build a new clientele and develop existing one
  • Network outside of the store environment
  • Have an understanding of current products, trends and collections and ensuring that customers are informed and aware
  • Handling customer complaints, seeking assistance where necessary, ensuring issues are resolved to the satisfaction of the customer and the company
  • Keep up to date with customer requirements and operating procedures
  • Adheres to Security and Health and Safety regulations
  • To carry out additional duties when and where necessary within the defined levels of responsibility and accountability of the Sales Consultant role
22

Senior Sales Associate Resume Examples & Samples

  • Provide assistance to the team in sales prep such as: client research, account schematics, deck drafts and prospect/client files for the Sales Professional in planning client/prospect meetings
  • Compile pre-call and post call information packages by accessing internal systems and bank personnel to validate client holdings, pricing, and volumes, ensuring the Sales Professional has the information necessary to be knowledgeable about the clients/prospects business and needs
  • Reviews existing client base and suggests new bank solutions and enhancements as appropriate in partnership with Sales Professional
  • Acts as the day-to-day sales contact for the client for sales related questions such as product information, pricing, implementation time frames and requirements
  • Assist with sales and service administration and processing ensuring client experience is seamless and opportunities are identified and met
  • Maintain up-to-date client information on Bank system/files to ensure client history is accurate and complete
  • Key sales contact with the client to gather the required detailed information necessary to move the sale forward in the process, including completing all necessary documentation (AML forms, E2E/implementation forms, etc.)
  • Responsible for tracking each implementation request to keep the process on track to the timeline committed to the client. Ensures once the implementation is completed, the client is billed accurately, including tracking internal reports
  • Recommend changes and improvements to sales support materials and functions based on findings and feedback
  • Treasury Management experience or knowledge preferred
  • Advanced computer skills required: Excel, Power Point, Word
  • Ability to analyze and visually display data
  • Ability to research and analyze corporate data/information
23

Senior Sales Associate Treasurey Management & Payments Resume Examples & Samples

  • General knowledge of banking and sales concepts and processes
  • Minimum 4 years’ of proven “B2B” sales and customer service experience
  • Experience in creating, fostering, and maintaining “B2B” client relationships
  • Highly adaptable and flexible
24

Senior Sales Associate Resume Examples & Samples

  • Strive to meet individual sales targets and be aware of store sales targets
  • Maintain the highest standards of Visual Merchandising, housekeeping and retail standards within the store
  • Report all suspicious activity, cash or stock losses to the Loss prevention and store Management team
  • Actively participate in staff training sessions
25

Senior Sales Associate, Gamble House Resume Examples & Samples

  • Provide customer service to students, faculty, staff, and external customers. Meet customer needs, offer options, resolve problems, and follow up with customers. Ensure full customer satisfaction without unnecessarily referring customer to other staff members. Maintain friendly, helpful demeanor
  • In the absence of department manager, supervise student workers and/or Sales Associate Trainees. Assist department manager in training new staff
  • Provide professional, knowledgeable, and courteous customer service. Assist customers in locating merchandise, take special orders, answer questions, perform gift wrapping and/or other special services, and communicate policies on returns and exchanges. Monitor for shoplifting. Resolve customer complaints and process merchandise returns, refunds, or exchanges
  • Perform all cashiering functions in accordance with department and University cash handling policies and procedures. Check price tags for alterations. Protect department against monetary losses by requiring appropriate identification for check cashing. Use appropriate verification procedures for credit card purchases
  • Keep sales floor neat, clean, and fully-stocked. Shelve new stock, inform buyers of fast- and slow-selling stock, and maintain thorough knowledge of inventory. Ensure merchandise is attractively displayed. Maintain cashiering desk/areas in a clean, organized fashion. Keep cashiering area well-stocked with necessary supplies, such as shopping bags, credit card drafts, etc
  • Make tags for damaged merchandise and deliver daily to designated area. Return misplaced merchandise to correct department daily
26

Senior Sales Associate Resume Examples & Samples

  • Drive and deliver personal sales and KPI targets by cultivating existing client relationships
  • Provide a luxury service experience and demonstrate expertise in styling and wardrobing
  • Proactively network to identify new local business opportunities
  • Partner with Burberry Private Clients Manager to generate new business
27

Sales / Senior Sales Associate Resume Examples & Samples

  • To be a brand ambassador and demonstrate in-depth knowledge of the brand and products to the customers
  • Achieve personal sales goal by providing high quality of service to the customers
  • Assist in shop daily operation and brand display
  • To build repeat clientele and maintain customer relationship
28

Senior Sales Associate Resume Examples & Samples

  • Interact with all advertising agencies and clients to ensure smooth flow of the revenue and campaigns
  • Maintain and provide key business reports like forecasts reports on clients alongwith market information and competition tracking
  • Relevant work experience of 3 year to 6 years
  • A good understanding of BARC is preferable
29

Senior Sales Associate Resume Examples & Samples

  • Provide high quality customer service to scheduled appointments and walk-in traffic
  • Conduct daily follow-up on outstanding quotes
  • Develop and execute marketing plans to current and potential customer base
  • Participate in planning and execution of in-store events
  • Develop repeat sales, new relationships and future business
  • Create a strategic sales plan
  • Conduct outside sales calls, marketing new and featured products
  • Follow up on leads to generate new business
  • Network with the professional trade through involvement in associations, meetings and events
  • Deliver exceptional customer service
  • Provide prompt, friendly service
  • Follow up on all sales to ensure customer satisfaction and service
  • Maintain a well organized, aesthetically pleasing environment
  • Administer sales process to ensure timely and accurate completion of all sales
  • Process quotes and sales paperwork
  • Contact vendors and shippers to track orders for customers and ensure quality service
  • Enter own orders when administrator is backed up to result in timely product delivery to clients
  • Continually develop sales skills and product knowledge
  • Develop detailed knowledge of all product lines and features
  • Complete training courses to continually develop and hone presentation, negotiation and sales skills
  • Prior sales experience required, prefer 5+ years
  • Strong preference given to prior sales experience in interior or architectural design or luxury retail sales
  • College degree or certificate in architecture or interior design preferred
  • Must be able to work a flexible schedule, including weekend hours and occasional evening hours for events
  • Highly personable, skilled at interacting with clients and prospects at a variety of knowledge and comfort levels
  • Strong communication skills, both written and live presentation skills
  • A proven track record of creative marketing skills to drive sales preferred
  • Computer savvy to navigate sales tools, reference materials, and online training
30

Senior Sales Associate, Public Sector Resume Examples & Samples

  • The sales associate will work with the Relationship Manager for Public Sector in the Columbus Market to provide client support
  • Primary point of contact for clients, resolving issues, answering questions, client service and account maintenance
  • Performs secretarial and administrative duties (correspondence, filing, mass mailings/invitations)
  • Sales tracking and contact database management
  • Answers phones, makes travel arrangements, sets up meetings and conference calls
  • General bank account knowledge and understanding of terminology
  • Assist Business Banking RM who manages the smaller budget size public sector accounts
  • Main contact for retail branch questions for Columbus
  • Manage appointments and calendar for RM
  • Check the Daily Overdraft and Non-Sufficient Fund Report. Research any outstanding items
  • Input sales calls into system for RMs
  • Maintain various databases and systems
  • Must have strong technical knowledge of Word, Excel, and Powerpoint
  • Demonstrated ability to handle multiple responsibilities and prioritize
  • 1-2 years previous clerical responsibilities
31

Cosmetics Senior Sales Associate Resume Examples & Samples

  • Building customer relationships and trust
  • Presenting and distributing new product
  • Identifying distribution voids
  • Working with planograms
  • High school diploma/GED and 1 years' experience
32

Senior Sales Associate Resume Examples & Samples

  • Developing and implementing a structured outbound calling strategy according to agreed upon growth objectives
  • Developing effective listening & questioning skills conducive to gathering customer information accurately and comprehensively while building courteous, trustful and responsive relationships. This includes asking probing questions, listening, explaining benefits, handling objections and retaining client business in accordance with the Customer iCARE model
  • Continually building customer relationships and pro-actively expanding the base customers’ portfolio by cross selling and up selling. This will be done by applying the Customer Experience Model during conversations with customers
  • Developing and maintaining an awareness of competitors’ products, services and marketing initiatives; and being able to articulate how OLB products/services provide superior value
  • Recognizing and satisfying customer needs through a thorough understanding of the existing Customer iCARE model
  • Taking full responsibility for all customer inquiries / concerns / complaints directed to him/her by resolving those matters within his / her discretion to the customer’s satisfaction as set out in the Bank’s Complaint Resolution Standards and Procedures; and
  • Assist in and contribute to the development and growth of profitable business line products and services by
  • Identifying and developing customer business opportunities on outbound customer calls; building and strengthening customer relationships by uncovering needs and providing relevant advice and solutions
  • Achieving personal sales targets as well as actively promoting and cross-selling appropriate products / services via telephone to selected assigned customers or as support for national sales campaigns and through application of the customer experience model during the conversation; and
  • Contributing to optimal efficiency of OLB by ensuring productivity goals are attained as required on Outbound projects
  • Ensuring all transactions are compliant and that full disclosure is provided to customers
  • Participate actively in team activities/initiatives by working cooperatively to the mutual benefit of all members and taking responsibility for self-learning and development by
  • Participating in and supporting change initiatives for the team
  • Taking ownership of his/her Personal Development Plan, working with the manager in the identification of skills, behaviors and competencies required to achieve goals
  • 3-5 years sales experience in the financial services industry with preference given to sales thorough various distribution channels (Bank, GWI etc.)
  • Expert interpersonal & negotiation skills are required and the ability to disseminate key ideas and information to customers in a friendly helpful manner
  • The ability to expertly build and maintain key relationships, influence and persuade others is essential
33

Senior Sales Associate Fujairah City Centre Resume Examples & Samples

  • Is aware of store targets and actively works to meet or exceed these by using all the resources available inside and outside of the store
  • Identifies improvement opportunities and communicates suggestions to store management to drive commercial success
  • Shares his/her customer service experience and trains selected team members to fi ne-tune their service skills
  • Makes himself/herself available to support other team members when needed
  • Communicates a desire to learn and seizes all available opportunities to drive his/her development and increase performance
  • Functional: 2+ year of Retail or Hospitality leadership Experience
  • Exposure: Retail, FMCG
34

Senior Sales Associate Outbound Sales HNW Resume Examples & Samples

  • Developing and implementing a structured outbound calling strategy according to agreed upon growth and retention objectives
  • Developing effective listening & questioning skills conducive to gathering customer information accurately and comprehensively while building courteous, trustful and responsive relationships. This includes asking probing questions, listening, explaining benefits, handling objections and retaining client business in accordance with the Client Experience Model
  • Recognizing and satisfying customer needs through a thorough understanding of the existing Client Experience Model
  • Contributing to the implementation of OLB marketing strategies (under the direction of the Manager) to maximize opportunities for growth
  • Initiating sales opportunities by supplementing the Business Development sales activities during peak selling periods and campaigns (i.e.: RRSP'S) and acting as a product line expert to customers
  • Maintain strict adherence to Bank Guidelines for Business Conduct and security procedures with respect to assigned authorities and responsibilities; reporting any unusual occurrences or fraudulent activity to a supervisor promptly
  • Achieve and maintain required service level standards by
  • Minimizing risk and losses by knowing and adhering to Scotiabank and OLB policies, procedures and key controls
  • Adhering to all company/department policies, procedures and audit requirements
  • Maintaining the confidentiality of customer information; and
  • Learning and embracing new procedures, technologies, and processes
  • Outbound Sales Contact Centre experience is an requirement
  • 5-10 years sales experience in the financial services industry with preference given to sales thorough various distribution channels (Bank, GWI etc.)
  • Expert communication and presentation skills are essential
  • Requires expert knowledge of Scotia iTRADE, its products, promotions, processes and services
  • Expert knowledge of competitive offerings, market trends, economic conditions in the online brokerage business
  • Familiarity with SalesForce or other related CRM platforms. Working knowledge of PC user programs
  • IRROC licensing is required
35

Senior Sales Associate Resume Examples & Samples

  • Manage an established base of distributor and retail customers
  • Facilitate sales strategy conversations with decision makers that focus on the right distribution to grow the business
  • Build customer relationships and trust
  • Present new products and recommend pricing & display activity to increase sales
  • Manage marketing plans and funding
  • Create and execute promotional plans
  • Drive sales growth
  • High school diploma/GED and 2 years' experience
  • Amazon experience preferred
36

Senior Sales Associate Resume Examples & Samples

  • Leverage your knowledge of pre-released devices and demo packages to help drive revenue and increase earnings potential
  • Engage forward-thinking professionals, and provide them with enhanced technical capabilities that give their business access to appropriate data when and where ever they need it
  • Provide the most sophisticated smartphone solutions on the market, data plans built to help businesses decrease costs and increase efficiency and lighting fast fiber-optic communications networks
37

Senior Sales Associate Resume Examples & Samples

  • Act in a lead role over the sales associates by planning work schedules, distributing and monitoring cash, investigating differences, assisting in balancing daily proof and in handling more complex customer transactions. Train sales associates in new procedures
  • Service customers by performing all monetary transactions; sell all bank products and assist with other service needs. Meet with customers to maximize sales opportunities
  • Open new accounts, i.e. checking, savings, certificate of deposit and IRA's
  • Responsible for achieving individual sales, referral and service quality goals. Oversee the sales referral process and assist in coaching Teller and Sales Associate staff
  • Ensure adequacy of Branch cash for daily transactions by assisting the Head Teller in ordering and shipping currency and coin, and controlling and distributing cash to tellers within prescribed limits
  • Assume responsibility for assisting Head Teller in preparing and maintaining daily and monthly teller related reports. Along with the Head Tellers, oversee the maintenance of the teller area in order to ensure a professional atmosphere
  • Follow and assist in coaching Sales Associates and Tellers in delivering excellent customer service
  • Provide feedback to the Branch Service Manager for preparing Sales Associates performance evaluations
  • Observe that approved and required security procedures are practiced
  • Ensure and maintain compliance with Bank's established dress code
  • Adhere to Branch Appearance Policy
  • Handle multiple tasks simultaneously
  • Minimum of one year Senior Teller or Sales Associate
  • High School Diploma or GED preferred
38

Senior Sales Associate Resume Examples & Samples

  • Connect with existing and potential customers while working hard to connect people to products and services they want ensuring adherence to corporate and department policies and procedures
  • Determine the customer’s needs and be able to recognize opportunities to make a sale
  • Responsible for maintaining client product knowledge and developing assigned staff to achieve individual, company and client goals
  • Work with supervisor to establish daily objectives and prioritize workload, ensuring deadlines are met and staffing levels are appropriate
  • Support the quality performance of assigned staff by providing accurate responses to questions with a sense of urgency during call processing
  • Lead and participate in processing various incoming and outgoing sales focused phone calls for assigned clients and programs in accordance with policies, procedures, quality standards, and federal laws and regulations
  • Establish a good working relationship with team members and department contacts in order to maintain and continuously strive to improve the level of overall service being provided
  • Deliver sales presentations and overcome objections to sell products and services, while working towards a sales quota and commission
  • Exercise exceptional customer service skills in an effort to optimize each contact with the customer
  • Ensure that calls are processed in strict adherence to established policies, procedures, quality standards as well as applicable federal laws and regulations
  • Assist in resolving routine program quality issues by identifying issue(s) and researching in a timely manner
  • Maintain required documentation in an accurate and timely manner using established systems
  • Maintain strict confidentiality of information provided by customer or data accessed within assigned systems
  • Maintain an in-depth knowledge of assigned client's products and service, as well as policies and procedures regarding customer calls
  • Establish and maintain a professional relationship with internal/external customers, team members and department contacts
  • Escalate to supervisor any situation outside the employee’s control that could adversely impact the services being provided
39

Senior Sales Associate Resume Examples & Samples

  • Assumes a leadership role in both pre- and post-reservation sales processes, which includes
  • Participates in community activities and meetings to enhance the relationship between the sales office and other community departments
  • Produces professional written communication to prospects and organizational partners
  • Conducts back-up sales appointments for the Retirement Counselor as needed
  • Knowledge of persuasive and consultative selling techniques to strategically influence customer decisions
  • Ability to deliver effective presentations to prospects
  • Excellent sales skills that result in sales and revenue
  • Established phone and one-on-one sales skills
  • Ability to demonstrate a polished sales image and work atmosphere, a customer-focused attitude, and a sales-focused drive
  • Ability to perform at a high level of sales competency, capitalizing on sales opportunities
  • Ability to change tactics and strategies to meet the unique needs of each prospect
  • Ability to understand, communicate and sell pricing and financing models
  • Ability to understand and interpret architectural site, key and home plans
  • High school diploma or GED required; Bachelor’s degree in Marketing, Business Administration or related field preferred
  • 3 or more years of previous sales experience, with a proven track record of meeting sales goals
  • Team leader or project leader experience preferred
  • Previous experience working with a long sales cycle (12 – 18 months) preferred
40

Senior Sales Associate Resume Examples & Samples

  • Educating Sales Associates on product knowledge
  • Facilitating the “Accelerated Performance Program”
  • Running the “up sheet”
  • Achieve KPI’s to reflect company targets: Warranty, Protection Plans, Sleep add-ons, etc
  • Pride in store appearance and detail
41

Senior Sales Associate Resume Examples & Samples

  • In this sales role, you will quickly identify the needs of our prospective residents to help them find the perfect apartment home
  • You will be rewarded for your performance and have the opportunity to participate in an attractive bonus program
  • You will develop long lasting relationships with our current residents and provide them with exceptional customer service
42

Senior Sales Associate Resume Examples & Samples

  • Generate sales to exceed personal sales goals
  • Promote the Music & Arts lesson program
  • Create business by networking with teachers/schools, churches, and community organizations
  • Develop customer relationships and provide compelling sales presentations based on sales training
  • Ability to work as a team in a sales presentation to overcome customers'' objections and close additional sales
  • Demonstrate outstanding customer service to each and every customer
  • Promote customer loyalty
  • Participate in all areas of store''s operation including merchandising, displays, and maintenance
  • Maintain store security including: perimeter door keys, register keys and personal alarm code
  • The ability to work as part of a team
  • Good communication and ''people'' skills
  • The ability to work under pressure and handle challenging situations
  • Confidence, drive and enthusiasm
  • Decision-making ability and a sense of responsibility
  • Knowledge of musical instruments and written music
  • 1 to 3 years sales, retail, or customer service experience
43

Senior Sales Associate Resume Examples & Samples

  • Minimum two (2) years of sales and customer service experience
  • Lactation education experience required
  • Experience in bra fittings, preferred
  • Experience with the use of Point of Sale (POS) systems
  • Professional Communication and Telephone skills
44

Mortgage Consultant Senior Sales Associate Resume Examples & Samples

  • 25% Review application prepared by Mortgage Consultant for completeness. Input application into LoanSoft system loan to start application process
  • 25% Pull credit report and review for program guidelines. Check pricing for accuracy and lock loan if borrower has requested it. Review file for credit program guidelines. Order the appraisal (s). Interface loan application to mainframe system and submit complete hard copy loan file to Centralized Loan Processing Center (CLPC) within the required time frames
  • 20% Contact borrowers for missing documentation or other information needed for underwriting. Assist Mortgage Consultant with obtaining, organizing and submitting underwriting conditions to CLPC on a timely manner
  • 15% Calendar and monitor important dates for loan pipeline to insure customer satisfaction (i.e. - Close of escrow dates, contingency dates, and other deadlines) Coordinate with underwriter and processor on the particulars of the file and ensure timelines are met and priorities established
45

Senior Sales Associate / Sales Associate Resume Examples & Samples

  • Build the relationship with/new and existing Consumers/Customers
  • In good health, can meet the health standard as required for the position
  • Sales knowledge
  • Able to speak and write English for basic work needs;Good command of Microsoft Office;Detail-oriented, professional sales skills, and fast response
  • Employment termination with former employer, labor dispatching institutions are not included; no employment relations with any enterprise, individual economic organization or other employer; not undertaking any obligation to third parties which may hamper the execution of job duties.Correct and accurate personal CV, information form and other materials are submitted as required
  • Presentable, easygoing, with good expression and communication skills
46

Senior Sales Associate Resume Examples & Samples

  • Daily research and lead generation to target and qualify potential clients,
  • Create, deliver and track proposals
  • Proactively record all account activity within CRM database (Salesforce)
  • Actively participate in new business development planning sessions with colleagues to ensure the identification of quality opportunities
  • Identification and participation in industry events
  • No tax background is required
  • 1 - 2 years’ experience in a fast-paced sales or sales support role
  • 4 year Bachelor's degree is required
  • The ability and willingness to work in a fast-paced high performance environment by collaborating with peers and colleagues on a daily basis
  • Proficient computer skills, experience with a CRM a plus
  • Proactive, career oriented go-getter
  • Excellent organizational, research and problem solving skills
  • Thrive in an entrepreneurial environment
  • Competitive by nature
  • Ability to travel domestically up to 50% of the time
47

Senior Sales Associate Resume Examples & Samples

  • Lead certain WeWork markets from a lead generation and sales perspective
  • Prospect, qualify, and nurture leads through the sales cycle resulting in desks sold
  • Carry out processes implemented by the Global Manager
48

Senior Sales Associate Resume Examples & Samples

  • Timely decision-making
  • Priority setting & organization
  • Command Skills & composure
  • Presentation skills & written communication
  • Comfort around higher level customer
  • Approachability with a focus on the customer
  • Analytical sales skills
  • Flexibility/adaptability
49

Sales Associate / Senior Sales Associate Resume Examples & Samples

  • Developing & implementing best practices to create a partnership practice with agencies. Starting with timely revert on a brief given to ensuring maximum shares in the advertiser’s media plans
  • Multi-tasking and collaborating with the internal team to ensure excellence in service delivery
  • Providing timely feedback & forecasts reports on clients along with market information and competition tracking
  • 1- 4years of domain experience
  • Preferably MBA
  • MS office proficiency is a must
50

Senior Sales Associate Resume Examples & Samples

  • Lead Generation/Research–Identify, pursue and foster new business opportunities
  • Property Underwriting/Valuation– Gather market data and property valuation intelligence for properties in markets across the U.S
  • Pipeline Reporting– Utilize the company’s proprietary system for reporting the status of pending leads and opportunities on a timely basis
  • Special Projects – Various other research, business development and transaction-specific projects as assigned
  • 3-5 years in commercial real estate industry is required – broker license preferred; auction experience a plus
  • Fundamental knowledge and enthusiasm necessary to sell commercial real estate in accelerated timeframes
  • Technically proficient; fluency with Microsoft Office Suite (Excel a must), advanced internet skills and the ability to quickly comprehend and utilize market research tools and data sources. Overall strong background in the technology of real estate sales required
  • Experience using various online real estate listing databases, including LoopNet and CoStar, is also a plus
  • Experience with legal (sale) documentation
  • Some experience with financial modeling and/or Argus is a plus
  • Self-confidence with sales, negotiation, and closing ability
  • The ability to multi-task in a results-oriented environment. We work on many projects simultaneously with tight deadlines requiring quick turnarounds. Ideal candidate must be a self-starter and a quick study
51

Senior Sales Associate Resume Examples & Samples

  • Excellent communication and empathetic skills
  • Commercial results oriented
  • Multitasking, flexible and organised
  • Capacity to work in a fast moving and dynamic environment