Foreclosure Resume Samples

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BM
B Moore
Bryce
Moore
217 Meta Underpass
Dallas
TX
+1 (555) 426 3723
217 Meta Underpass
Dallas
TX
Phone
p +1 (555) 426 3723
Experience Experience
San Francisco, CA
Foreclosure Supervisor
San Francisco, CA
Schmidt, Stark and Jerde
San Francisco, CA
Foreclosure Supervisor
  • Works independently with Loan Boarding group to coordinate servicing transfers
  • Manage the daily operations of foreclosure acquisition processes including manual loan boarding, and associated quality controls on foreclosure/bankruptcy loans that are new acquisitions or service released
  • Data Verification – compares data received from prior servicer to uploaded data on the servicing systems and ensure foreclosure/bankruptcy is properly setup
  • Monitor Mortgage Servicing Platform (MSP), and the manual boarding processes and ensure activities are completed timely
  • Manage the reconciliation of the original mortgage documents, foreclosure/bankruptcy timeline, and accurate setup of foreclosure/bankruptcy loans in LPS Desktop post transfer
  • Ensure Foreclosure Acquisition documentation such as transfer instructions, contact lists and policies and procedures are kept up to date
  • Use effective and thorough communication to facilitate the inbound/outbound transfers of foreclosure/bankruptcy loans to impacted departments and clients
Boston, MA
Mortgage Foreclosure Analyst
Boston, MA
Deckow, West and Bosco
Boston, MA
Mortgage Foreclosure Analyst
  • Manage 200 past or approaching standard FCL cases including FHLMC, FNMA, FHA/VA & Private Investors
  • Working knowledge of mortgage banking, familiarity with RESPA, FFDCPA, GLBA, FFIEC & federal and state laws related to legal FCL & BKR proceedings
  • Prepare bid instructions for sheriff sales no later then 7 days prior to sale to reduce the potential of missing a sale & losing collateral
  • Manage 275 FCL cases, initiation through acquisition, including FHLMC, FNMA, FHA/VA & Private Investors with a total financial exposure of M
  • Provide mentoring to new staff members, assist in special projects & other duties as assigned
  • Work with & develop a strong working relationship with network of Bank Appointed & Designated Counsels
  • Manage 275 FCL cases, initiation through acquisition, including FHLMC, FNMA, FHA/VA & Private Investors with a total financial exposure of $25M
present
Chicago, IL
Foreclosure Business Analyst
Chicago, IL
Brakus, Koelpin and Gerlach
present
Chicago, IL
Foreclosure Business Analyst
present
  • Develops areas of expertise and company knowledge to improve customer service that will meet
  • Ensures accuracy of data and assists with problem resolution
  • Develops decisions based on analysis gathered
  • Interprets data and analysis and makes policy changes and/or other business decisions
  • May manage employees
  • Perform business unit testing to ensure all FC files are QC'd and updated accurately at all times
  • Provides accurate bidding instructions to the firm
Education Education
Bachelor’s Degree in Related Field
Bachelor’s Degree in Related Field
Tulane University
Bachelor’s Degree in Related Field
Skills Skills
  • Strong verbal and written communication skills
  • Analytical, with an ability to identify and resolve problems
  • Well organized, paying close attention to detail
  • Ability to manage multiple priorities in a timely manner
  • Strong interpersonal skills
  • Proficient with Microsoft Office products (e.g. Word, Excel, Outlook, Powerpoint, etc.)
  • Operates effectively in a team environment as well as independently
  • Rapidly adapts to changing information, conditions and/or unexpected obstacles
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8 Foreclosure resume templates

1

Foreclosure Document Preparation Team Lead Resume Examples & Samples

  • Typically incumbent will have 5 years or greater experience in mortgage servicing with demonstrated proficiency interacting professionally and diplomatically with sensitive matters as well as ability to communicate clearly and effectively both verbally and in writing
  • Intermediate PC skills (Word, Excel)
  • Knowledge of underwriting guidelines
  • Underwriting experience
2

Foreclosure Supervisor Resume Examples & Samples

  • Works independently with Loan Boarding group to coordinate servicing transfers
  • Manage the daily operations of foreclosure acquisition processes including manual loan boarding, and associated quality controls on foreclosure/bankruptcy loans that are new acquisitions or service released
  • Data Verification – compares data received from prior servicer to uploaded data on the servicing systems and ensure foreclosure/bankruptcy is properly setup
  • Monitor Mortgage Servicing Platform (MSP), and the manual boarding processes and ensure activities are completed timely
  • Manage the reconciliation of the original mortgage documents, foreclosure/bankruptcy timeline, and accurate setup of foreclosure/bankruptcy loans in LPS Desktop post transfer
  • Ensure Foreclosure acquisitions and service releases complies with all Consumer Financial Protection Bureau (CFPB) requirements including data, document and imaging reconciliations
  • Ensure Foreclosure Acquisition documentation such as transfer instructions, contact lists and policies and procedures are kept up to date
  • Use effective and thorough communication to facilitate the inbound/outbound transfers of foreclosure/bankruptcy loans to impacted departments and clients
  • Attend internal operational review meetings, as needed, to discuss performance of the acquisition (Staging) team
  • Provide reports and recommendations to senior management on discovered risks associated with certain acquisitions or service releases.Ensure staging coordinators are performing their job duties and following department and company policy and procedures
  • Ensure that foreclosure procedures conducted are in compliance with Bayview requirements and state and federal guidelines
  • Monitor and manage foreclosure timelines to ensure deadlines are met
  • Accurately update and comment the foreclosure modules in servicing system with all pertinent foreclosure information.Full people management responsibilities including recruitment, hiring, professional development, promotions, performance and compensation management and restructuring/reorganization efforts as needed.Supervisor is accountable for completion of training of personnel within their departments or functions
  • Other processes may be assigned based on time availability
  • Ability to complete special projects or other duties as assigned
  • Ability to read and comprehend mortgage foreclosure and related legal documents
  • Ability to perform basic calculations such as add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals
  • Ability to work with little supervision
  • Willing to work in a fast pace high pressure environment
  • Prior experience with foreclosure and/or bankruptcy or a loan servicing environment helpful
  • Familiarity with general real estate law preferred or basic familiarity with mortgages, notes and other basic loan documents
  • Proven analytical skills with a concentration in project management and development/testing reports in Excel
  • Foreclosure, Loss Mitigation, Mortgage Audit and file review experience helpful
  • Must be able to communicate effectively and efficiently with others
  • Good computer skills
  • Working knowledge of Word, Excel, PowerPoint and Access,
  • Skills in effective verbal and written communications, including active listening, and presenting findings and recommendations
  • Willingness and aptitude to learn new tasks
  • Good accounting/mathematics knowledge and ability to work comfortably with numbers
  • Willingness and ability to work in a fast paced environment and to handle a large volume of matters
  • Basic intermediate analytical skills analyzing foreclosure documents
  • Organized and has the ability to multi-task
  • Bachelors degree or paralegal certificate preferred
  • Three plus years of mortgage servicing or foreclosure or bankruptcy experience
3

Foreclosure Review Specialist Resume Examples & Samples

  • Assigned a workstation in an area with employees performing similar functions. Should require to desk share. Should demonstrate a working knowledge of computers and telephone equipment. Should ensure workstation is ergonomically adjusted to reduce risk of injury
  • Scheduled working hours consistent with business needs
  • Should have ability to work independently within matrix assigned by immediate supervisor
  • High school diploma (or equivalent) with a minimum of three to five years advanced collections, credit analysis, foreclosure or bankruptcy experience in mortgage servicing, real estate, or other financial services related activity
  • Strong analytical and assessment skills; high degree of problem solving ability; proven mathematical aptitude
  • Ability to provide innovative ideas to streamline work processes and decrease business-related expense
  • Initiative, self-starter
  • Ability to work well independently, as well as, team with others to achieve department and team goals
  • Ability to work on computers and phone systems. Strong technical aptitude to include MS Word and MS Excel; proficiency in MS Access preferred
  • Professional demeanor; tact, diplomacy; and the ability to maintain confidentiality of sensitive information
  • Ability to work varied, alternate shifts and extra hours as determined by management and required by the business
4

Citifinancial Foreclosure Support Group Manager Resume Examples & Samples

  • Provides back up to Escrow Manager - Provides operational support based on subject matter expertise and in accordance with established practices and procedures in escrow related servicing
  • Develops reports and prepares records in support of assigned area or project(s). Researches and analyze operational data
  • Provide Project management for Remediation tasks related to file flows, Loss Note Affidavits, and Assignments and other projects as assigned
  • Partner with outside vendor to track all activities conducted for Assignments, Allonges, Secured Record Deed, Title Policies, and Lost Note Affidavits to fulfill the collateral requirements
  • Shares responsibility for budgeting and planning
  • High School Diploma/GED required (BS/BA preferred)
  • Supervisory experience required (direct line management experience in a production environment preferred)
  • 5+ years Mortgage Originations/Collections/Recovery/Default experience preferred
  • Familiarity and understanding of mortgage industry/mortgage documentation preferred
  • Proven ability to make sound business decisions
  • Strong performance management abilities including prioritization and multi-tasking
  • Solid leadership skills and ability to direct and motivate staff with integrity and ethics
  • Interpersonal skills and ability to work well in a team environment collaborating across diverse groups
  • Ability to effectively communicate with all levels of default/servicing management and Field Operations management
  • Experience in creating and implementing processes that result in improved business performance
  • Effective planning and organizational skills
  • Solid PC skills (Microsoft Office) Knowledge of DRI, FileNet, Maestro preferred
  • Strong facilitation skills
  • Continuous pattern of professional development and learning
  • Ability to work effectively in the face of ambiguity, shifting priorities and multiple deadlines
5

Foreclosure Control Analyst Resume Examples & Samples

  • High School diploma or equivalent work experience
  • 1 years experience reviewing, reporting and organizing compliance data or business information
  • Demonstrated understanding of compliance concepts and reporting
  • Professional communications and presentation skills
  • Solid PC skills
  • Audit or previous banking compliance experience
  • Understanding of and experience with regulations related to assigned LOB or function (e.g. Investment Banking, Brokerage, HR Employment law, Banking Regs., Technology Security, and Community Development etc.)
  • 2 years compliance experience
  • Experience in a Paralegal role
  • MS OFFICE
6

Foreclosure Processor, Senior Resume Examples & Samples

  • Reporting and communication with insurer and investors on status request per guidelines to avoid penalties. Reporting any delays in the process to insurer and investors
  • Handling of customer calls to inbound call center in order to provide customers with foreclosure status, repayment options and Loss Mitigation Options. To include preparing accurate reinstatement and payoff quotes at the request of customers
  • Handles and resolves foreclosure exception items involving Investor Reporting, Risk Management, Audit and Accounting/Controller's area
  • Associate’s Degree preferred
  • 5 years of functional/professional experience
7

Reo / Foreclosure / Valuations Manager Resume Examples & Samples

  • College degree or Minimum of 4 years of experience in default and special servicing functions as defined above
  • Minimum of 2 years of combined supervisory or team lead experience related high volume operation
  • Proficiency in an area of Default Servicing (e.g., foreclosure, bankruptcy, etc.)
  • Basic knowledge in the principles of credit lending and risk management, collections and default servicing
  • Strong leadership skills, initiative, detail orientation, analytical, and decisive decision-making skills
  • Ability to work in a team environment, presenting a professional image and commanding the respect of staff, peers, and senior management
  • Thorough knowledge of investor guidelines & regulations relative to respective business unit
  • Intermediate computer skills in Microsoft products, such as Word, Excel, PowerPoint, Access and Outlook and servicing applications, default and servicing technology (i.e. MortgageServ)
  • Ability to multi-task and be flexible
  • Working knowledge of laws, best practices and investor guidelines for the respective area of management. (Example: Bankruptcy management would require knowledge of the Federal bankruptcy code and laws.)
  • Effective organizational, leadership and change management skills
8

Collections & Recovery Specialist Iii Foreclosure Cxm Resume Examples & Samples

  • Associate’s degree or in lieu of degree, two years relevant work experience
  • Minimum of three years mortgage foreclosure, mortgage default, foreclosure industry or mortgage servicing experience
  • Working knowledge of Microsoft Office (Excel, Work)
  • Demonstrated analytical ability and problem solving skills
  • Leadership skills
  • Prior leadership experience
  • Working knowledge of departmental software including LPS and Process Management
  • Basic understanding of title issues relating to foreclosure and title resolution
  • Basic understanding of local/state laws and regulations governing the foreclosure process
  • Bilingual in English and Spanish
9

Section Leader Foreclosure Resume Examples & Samples

  • Work with direct manager to identify process objectives, designing process workflows to optimize performance to those objectives, including the development of flowcharts, system queuing, etc
  • Support assigned work group through the handling of escalated customer and process issues, monitoring daily work activity, load balancing, and conducting targeted training efforts
  • Implement and update policies and standards via operating instructions
  • Identify and institute metrics through dashboards that accurately and effectively measure operational results, both from a forecasting and end performance perspective; trend, analyze, and provide regular reporting on team metrics, and division level reporting for the purpose of assessment and agent/team improvement (as well as department improvements)
  • Actively participate in and identify world-class team members by participating on panel interviews and supporting Consumer Collections & Recovery’s new hire selection process
  • Constantly reengineer designated process(s) to optimize performance; utilize champion/challenger testing process; including industry benchmark data, vendors, Triad, and any other pertinent mechanism for determining performance opportunities
  • Responsible for improving division performance results via the monitoring of account level work activity for assigned work group to ensure exceptional quality, customer service and adherence to the policies and procedures of the Consumer Collections & Recovery’s performance models and operating instructions
  • Responsible for participating as a team member on Lean Six Sigma projects; or facilitating error proofing, work balancing, brainstorming, etc sessions; or any combination of the two annually
  • Aggressively manage process finances, ensuring effective capacity planning and expense management
  • Within designated authority levels, approve operational actions/decisions outside of standardized procedures
  • Participate in and facilitate information sharing with your manager, business partners, peers, and direct reports in a timely and efficient fashion to ensure widespread communication
  • Demonstrated integrity and value commitment
  • Proven ability to set and obtain goals
  • Excellent interpersonal and motivation skills
  • Superior verbal and written communications skills
  • Strong time management and prioritization skills
  • Established cognitive skills
  • Displayed sense of ownership in relation to attitude and actions, assignments and event outcomes
  • Bachelor Degree or equivalent experience
  • 1 year’s coaching or training experience
  • Effective working knowledge of Microsoft Office Word, PowerPoint and Excel
  • Graduate Degree
  • Certified Six Sigma Green Belt
  • Prior experience in collections and/or default processes within a financial institution or supporting operation
10

Foreclosure Claims Clerk Resume Examples & Samples

  • Maintains various records and logs
  • Uses PC, calculator and other standard office equipment to record, store and retrieve information
  • Makes minor corrections, codes items and maintains record of documents processed
  • Refers non-routine questions or work not clearly covered by instructions to supervisor
11

Mortgage Foreclosure Analyst Resume Examples & Samples

  • Manage 275 FCL cases, initiation through acquisition, including FHLMC, FNMA, FHA/VA & Private Investors with a total financial exposure of M
  • Follow up on all FCL actions monthly to ensure investor guidelines and monthly status requirements are met to prevent fines & reduce errors found during investor audits
  • Analyze & manage FCL timeline performance to ensure that no more than 10% of monthly case-load is past standard to eliminate monetary penalties up to .00 per day for each day past standard
  • Transmit EDR data via Midanet and other investor CPU-to-CPU platforms on a daily to monthly basis to guarantee default action codes and status codes are processed by the 3rd business day of each month
  • Understand data error identifiers and messages to resolve EDR and resolve within 24 hours of findings to avoid compliance penalties assessed in accordance with servicing reporting requirements
  • Work closely with other default personnel (including BKR, loss mitigation, and REO) to ensure a seamless transition for loan accounts which move from one area of responsibility to another, for cross training purposes, & to assist other areas due to changes in workload and staffing
  • Complete financial analysis for FCL sale bids, judgments required by the court, reinstatement & payoff requests made by the borrower & attorney
  • Examine FCL related expense as they pertain to investor guidelines up to ,500 per FCL and up to M/yr
  • Review collateral/partial lien releases & gather all necessary information (valuation, proposed compensation, & parcel legal descriptions, etc.) for release of collateral, analyze the proposal for its economic impact on the beneficiary of the loan & make recommendation to management
  • Analyze the valuation of the property (BPO or appraisal), the marketability of the property, any claims possible against third parties (PMI claim, repurchase or recourse options on the note, hazard insurance, etc.) & any other relevant factors to determine the bid amount
  • Prepare bid instructions for sheriff sales no later then 7 days prior to sale to reduce the potential of missing a sale & losing collateral
  • Working knowledge of mortgage banking, familiarity with RESPA, FFDCPA, GLBA, FFIEC & federal and state laws related to legal FCL & BKR proceedings
  • Provide mentoring to new staff members, assist in special projects & other duties as assigned
  • High School diploma required
  • Minimum of 2-4 years of experience in a loan-servicing environment with exposure to Mortgage Default
  • Communicate effectively to customers, vendors and coworkers
  • Advanced computer & math skills
12

June Fair-mtg Foreclosure Analyst Resume Examples & Samples

  • Analyze & manage FCL timeline performance to ensure that no more than 10% of monthly case-load is past standard to eliminate monetary penalties up to $100.00 per day for each day past standard
  • Identify contested FCL and code in order to ensure the proper reporting of delays to investors to reduce potential fines. Ensure that all cases in which Fifth Third Bank has exposure are escalated to management & In-house legal
  • Ensure FCLs have clear & marketable title throughout the FCL process to eliminate the potential financial exposure for charge-offs
  • Examine FCL related expense as they pertain to investor guidelines up to $3,500 per FCL and up to $10M/yr
  • Coordinate with the Property Preservation/Collateral department to secure & protect the interest of the service on vacant properties to reduce the potential for fines imposed by investors or city ordinances
  • Ensure the accurate & timely referral to BKR & Post Sale areas as they move through the process to prevent delays & the potential for monetary loss or exposure
  • Work with & develop a strong working relationship with network of Bank Appointed & Designated Counsels
13

Senior Foreclosure Processor Resume Examples & Samples

  • Review new foreclosure legal cases for required pre-foreclosure requirements, prepares and submits appropriate documentation to foreclosure attorney for the appropriate state in which the property is located
  • Review foreclosure legal cases to ensure appropriate actions are being taken within insurer and investor timeframes. To include working with foreclosure attorneys and vendors to document any delays. Review, preparation and execution of foreclosure legal forms within in state and/or compliance regulations
  • Processing of vendor payments to ensure proper billing for services and amount within the insurer and investor guidelines
  • Ability to meet deadlines and time parameters
  • Problem resolution
  • Analytical and research skills
14

Mortgage Foreclosure Analyst Resume Examples & Samples

  • Manage 200 past or approaching standard FCL cases including FHLMC, FNMA, FHA/VA & Private Investors
  • Utilize EDR past standard severity reports to follow up on all FCL actions, ensure investor guidelines are adhered to and measure average aging of loans
  • Follow up on all FCL actions monthly to ensure investor guidelines and monthly status requirements are within compliance
  • Analyze & manage FCL timeline performance to ensure that no more than 10% of monthly caseloads are past standard
  • Identify contested FCL and code in order to ensure the proper reporting of delays to investors
  • Ensure that all cases in which Fifth Third Bank has exposure are escalated to management & In-house legal
  • Ensure cases have clear & marketable title throughout the FCL process
  • Work closely with other default personnel to ensure a seamless transition for loan accounts from one process to the next
  • Calculate & provide financial figures related to FCL sale bids, judgments required by the court, reinstatement & payoff requests made by the borrower & attorney
  • Examine FCL related expense as they pertain to investor guidelines
  • Analyze the valuation of the property (BPO or appraisal), the marketability of the property, and any claims possible against third parties
  • Coordinate with the Property Preservation/Collateral department to secure & maintain vacant properties
  • Prepare bid instructions for sheriff sales
  • Ensure the accurate & timely referral to BKR & Post Sale areas
  • Endorse and certify all FCL sale results within 24 hours of the FCL sale and ensure the timely transition of REO Assets
  • Develop a strong working relationship with network of Bank Appointed & Designated Counsels
  • Minimum of 3-5 years of experience in a loan-servicing environment with exposure to Mortgage Default
15

MB Foreclosure Manager Resume Examples & Samples

  • Ensure timely completion of all relevant foreclosure actions while adhering to regulatory and investor requirements
  • Builds a service-centered organization with proper controls
  • Promoting a high quality production environment with respect to legal documents
  • Cooperate with internal partners on foreclosure alternatives for impacted customers
  • Create an employee-focused culture that emphasizes The Five Keys to a Great Customer Experience and demonstrates JPMC Leadership Attributes
  • Provide honest and direct feedback on performance
  • Makes people decisions based on meritocracy
  • Removes obstacles in order to facilitate team’s success
  • Builds a service oriented org withfocus on internal and external customers
  • Creates a control oriented environment with ability to adjust o an ever changing landscape while maintaining error free environment
  • Oversight of third party law firms and other vendors
  • Minimum of 10 to 12 years of Mortgage Operations experience, with expertise managing multi-site large scale operations
  • Exposure to Default Servicing
  • Proven ability hire, develop and retain top talent
  • Experience interacting with Regulators and Investors
  • LPS Desktop and MSP experience preferred
  • Bachelor’s Degree preferred or relevant work experience
  • Strong project management experience preferred
  • Effectively mitigates risk and implements solutions to reduce losses
  • Analyzes problems and identifies potential solutions
  • Displays proficiency in the functional and technical components of the job
  • Effective verbal and written communication
  • Prioritizes workload
  • Understands the overall mission and perspective of the department; communicates this mission into action
16

Foreclosure Timeline Specialist Resume Examples & Samples

  • Responsible for ensuring foreclosure activities are performed in accordance with investor, insurer and/or government agency guidelines
  • Respond to e-mails, voice mails and other communication accurately and timely
  • Manage assigned pipeline and other tasks efficiently and timely
  • Conduct regular conference calls with foreclosure attorney firms
  • Case Management & Review of all assigned files, completing all open processes and ensuring all files are current and accurately documented
  • Effectively communicate with management, internal departments and the Client
  • Conceptual Thinking: The ability to find effective solutions taking a holistic, abstract, or theoretical perspective
  • Customer Orientation: The ability to demonstrate concern for satisfying one’s external and/or internal customers
  • Diagnostic Information Gathering: The ability to identify the information needed to clarify a situation, seek that information from appropriate sources, and use skillful questioning to draw out the information when others are reluctant to disclose it
  • Flexibility and Stress Management : Openness to different and new ways of doing things, willingness to modify one’s preferred way of doing things and the ability to keep functioning effectively when under pressure to include maintaining self-control in the face of hostility or provocation
  • Written and Oral Communication: The ability to express oneself clearly in business writing and conversations and interactions with others
17

Foreclosure Doc Management Specialist Resume Examples & Samples

  • Maintains current foreclosure status of assigned documents
  • Calculates and prepares financial figures and other debt information to attorneys
  • Reviews title search documents to confirm correct vesting, lien position, and status of priority lien, subordinate liens, and environmental issues
  • Responds to attorney questions and concerns in regards to documents
  • Ability to handle multiple tasks and deadlines with attention to details
  • Written Communication: The ability to express oneself clearly in business writing
  • Thoroughness: Monitors the quality of their work and of their peers
  • Stress Management: The ability to keep functioning effectively when under pressure and maintain self-control
  • Personal Credibility: Demonstrated concern that one be perceived as responsible, reliable, and trustworthy
  • Oral Communication: The ability to express oneself clearly in conversations and interactions with others
  • Managing Performance: The ability to take responsibility for one’s own performance
  • Fostering Teamwork: The ability and desire to work cooperatively with others on a team; demonstrate interest, skill and success in getting groups to learn to work together
  • Flexibility: Openness to different and new ways of doing things; willingness to modify one’s preferred way of doing things
  • Building Collaborative Relationships: The ability to develop, maintain, and strengthen [partnerships with others inside or outside the organization who can provide information, assistance, and support
  • 6 months to a 1 year of related experience in default mortgage servicing or equivalent combination of education and experience
  • 6 Months of proficient use of Microsoft Office applications (Excel, Word, PowerPoint)
  • 6 months or more of proficient use of Microsoft Outlook
  • 1 to 3 years of related experience in default mortgage servicing or equivalent combination of education and experience
18

Foreclosure Supervisor Resume Examples & Samples

  • Delegates workflow to ensure that appropriate levels of productivity, department standards and objectives are met, including the scheduling of staff
  • Ensures staff stays abreast of and adheres to the principals and practices of federal, state and local requirements as well as investors and insurers regarding foreclosures
  • Develops and implements procedures ensuring that they are carried out according to established policies
  • Works with legal department on contested foreclosures
  • Supports the foreclosure team with completion of affidavits and other state required documents
  • Oversees the monitoring, tracking and implementation of all aspects of the foreclosure process
  • Develops and prepares reports to management, investors, insurance companies, and government agencies regarding the status of loss mitigation. Analyzes reports to identify and monitor trends
  • Ensures all investor default management policies are properly implemented and reported
  • Resolves the most complex departmental issues. Reviews and approves all exception conditions or non-routine actions
  • Identifies technology needs and participates in the updating and testing of new technology and software
  • Ensures all policies and procedures are consistent with regulatory policies, procedures, and expectations
  • Interacts with other department staff, investors, attorneys, realtors, appraisers and title companies to meet department objectives
  • Monitors quality of staff production and customer service
  • Performs audits and quality control checks of foreclosure files to ensure compliance with policies and procedures
  • Approves the payment of vendor invoices within scope of authority
  • Escalates situations of potential fraud or illegal activity to Special Investigation Unit
  • Informs management of important information/unusual situations that may affect loan servicing related matters
  • Identifies and makes recommendations for process improvement. Implements changes and operational improvements to enable department to maximize efficiency, quality and customer service
  • Researches, solves problems and handles the most complex issues, taking appropriate action and ensuring satisfaction
  • Participates in foreclosure legal proceedings as required
  • Assists in the maintenance of departmental policies, manuals and Business Continuity Plans (Disaster Recovery Plans)
  • Administers personnel-related matters including interviewing and recommendations for hire, performance evaluations, disciplinary actions and training and development of staff
  • Maintains professional and technical knowledge and utilizes same to improve quality, effectiveness and efficiency of the department
  • Participates in internal or external training as required or recommended by Manager
  • College degree in related field or equivalent combination of default risk training and experience
  • Minimum five (5) years progressive experience as a Foreclosure Specialist, two (2) of which are in a Lead or similar capacity, or equivalent experience in mortgage banking/loan servicing, real estate law or other relevant experience
  • Advanced knowledge of mortgage and title documentation, default servicing, foreclosure legal process and legal terminology
  • Advanced knowledge of foreclosure and bankruptcy procedures for all states
  • Advanced knowledge of FNMA, FHLMC, FHA, VA, PMI and government servicing guidelines
  • Advanced knowledge of federal, bank, investor, and private mortgage insurer servicing/collection requirements
  • Good knowledge of loan origination, processing, appraisal, underwriting, closing, secondary marketing, loan servicing, default management and loan documentation
  • Knowledge of generally accepted accounting principles
19

Special Assets ORE Foreclosure Manager Resume Examples & Samples

  • Responsible for the intake, processing, and disposition of retail mortgage loan accounts referred to the Retail Foreclosure Department
  • Achieve and maintain a high level of personal and departmental skill in the areas of foreclosure, lien theory, and real estate acquisition and disposition procedures
  • Develop, select, and maintain appropriate relationships with approved attorneys, appraisers, environmental specialists and other service providers as necessary. Measure the performance of all vendors and give feedback to vendors on their performance
  • Serve as primary contact with Direct Retail Lending and the Retail Collection Department regarding policy, procedures, reporting, exceptions and other matters
  • Produce accurate management reports as requested or as needed to manage the department
  • Manage the charge-off and write-down process to ensure compliance with regulatory and internal policies and procedures
  • Make recommendations for departmental policies and procedures
  • Make recommendations for system enhancements and changes as needed
  • Responsible for staff training and development
  • Develop systems and measurements for the department and staff productivity
  • Manage foreclosure timelines to ensure compliance with bank guidelines
  • Responsible for development and revision to the Retail Foreclosure Process
  • Responsible for development and operation within the departmental budget
  • Make recommendations for assigned personnel regarding employment, performance ratings, salary change, promotions, transfers, and terminations. Establish priorities for employees and resolve personnel problems
  • Bachelor's degree in relevant field or equivalent education and related training
  • Five years of banking experience
  • Five years of foreclosure experience
  • Strong independent decision making skills and overall good judgment
  • Demonstrated proficiency in basic computer applications, such as MS Office products
  • Experience in real estate related fields
  • Experience with collections systems
  • Experience with work flow systems
  • Experience with database reporting systems
20

Foreclosure Production Liason Specialist Resume Examples & Samples

  • College degree preferred or related business experience
  • Attention to detail, a must
  • Self-starter, with multi-task focus
  • Knowledge of Chase systems preferred (MSP, BlackKnight/LoanSphere)
21

Mb-foreclosure Operations Specialist Resume Examples & Samples

  • Inputting loan data including set-up dates, foreclosure dates, referral codes, charge off info, etc
  • Updating Fidelity or VLS with various customer information including third party authorizations, cease and desist requests and second trustee information
  • Reviewing loans that are scheduled for foreclosure sale to ensure that they meet all applicable qualifications and requirements, etc
  • Production and quality goals are established by the manager and measured through the use of a performance scorecard
  • Verifies foreclosure name and document contents ensuring that quality metrics are consistently met
  • Enters information on foreclosure documents such as name, title, state and county against core mortgage systems. Ensures that all contents of the documents are accurate
  • Performs administrative tasks, including completing Fortrac work queue request for loan set up and completing document copy requests received by attorneys, title companies, brokers for Real-Estate Owned (REO) accounts
  • Prior foreclosure knowledge/experience preferred
  • Knowledge of LPSD, MSP, I-Vault and VLS
  • Exemplary time management skills required to meet stringent deadlines
  • Able to multi-task to work effectively in a fast-paced challenging work environment
  • Ability to protect assets by possessing strong skills when dealing with clients
22

Mb-foreclosure Operations Specialist Resume Examples & Samples

  • Verifies foreclosure name and document contents of more complex foreclosure documents such as deeds, assignments of mortgage, substitutions of trustees, etc., ensuring that quality metrics are consistently met
  • Verifies and completes foreclosure documents to be executed and notarized
  • Maintains production tracking data, including updating systems to reflect document completion
  • Follows detailed established written procedures in order to prepare foreclosure judgment figures on affidavits, and escalates issues where appropriate
  • Completes claims with FNMA, FHLMC, and Private Investors by
  • Two or more years of financial services operations experience (i.e. mortgage, legal documents production, default, asset recovery) preferred
  • Excellent time management skills and handles deadlines effectively with a sense of urgency
  • Ability to read and understands legal documents strongly preferred, including analyzing implications of complex language
  • Ability to handle multiple tasks at one time while managing stringent deadlines
23

Dflt Mgmt Foreclosure Assoc Resume Examples & Samples

  • Four or more years of mortgage banking experience in a collection or foreclosure department
  • Strong understanding of the business and perfected office skills
  • Well-developed ready, writing and mathematical skills
  • Ability to manage multiple tasks/projects and deadlines simultaneously with minimal supervision
  • Proficient PC skills in word processing, spread sheets and graphics
  • Strong verbal, grammatical and written communication skills
24

Dflt Mgmt Foreclosure Assoc Resume Examples & Samples

  • Two to four years of mortgage banking experience in a collection or foreclosure department
  • Good understanding of the business and broad office skills
  • Well-developed reading, writing and mathematical skills
25

Foreclosure Referral Representative Resume Examples & Samples

  • Minimum of two years of experience in the financial services industry required
  • Experience in mortgage servicing preferred
  • Knowledge of Conventional, VA and FHA loans, guidelines and requirements
  • Knowledge of state foreclosure legislation and requirements
26

Foreclosure Resume Examples & Samples

  • Minimum of one year of mortgage industry experience required
  • Experience in mortgage loan default preferred
  • Experience with attorney/vendor oversight preferred
27

Foreclosure Coordinator Resume Examples & Samples

  • Must have high school diploma or equivalent
  • 2+ years title searching/examining experience
  • Judicial or non-judicial foreclosure processing experience a plus
  • Knowledge of vacation ownership industry, a plus
  • Strong internet search skills
  • 50 WPM minimum typing speed
  • Experience with FAST Data Tree or DataTrace a plus
  • Proficient in MS Office with advanced Excel skills
28

Heloc Foreclosure Representative Resume Examples & Samples

  • Individuals on this team work closely with leadership, PHH legal, attorneys and other servicing tams to manage cases toward resolution or potential write off
  • Primary activities may include communicating with investors, outsource vendors, and PHH management; facilitation of issue resolution and working to resolve issues and mitigate company losses
  • Successful candidates will possess good organizational skill, as well as strong analytical skills
29

Mb-foreclosure Operations Specialist Resume Examples & Samples

  • Three or more years of financial services operations experience (i.e. mortgage, excel, default, asset recovery, FHA guidelines) required
  • One plus years of foreclosure knowledge/experience required
  • Must be proficient in MSP, LPSD, Excel, Lender Live & I-vault
  • Maintains production tracking data, including updating systems to reflect completion
  • Communication with other Lines of Business if needed
  • Adheres to policy, procedures and required training
  • Adapts efficiently and timely to change
30

Heloc Foreclosure Representative Resume Examples & Samples

  • Minimum of one (1) year of mortgage default experience required
  • Knowledge of mortgage foreclosure laws
  • Ability to meet the needs of external customers by delivering high quality service
  • Proficiency with Black Knight, Speedpay, CIV call center systems preferred
31

MB Foreclosure Production Liaison Specialist Resume Examples & Samples

  • Strong working knowledge of Microsoft office (Word, Excel, and PowerPoint)
  • Display excellent quantitative and qualitative analytical results
  • Have the ability to work well with others in a fast-paced, team oriented environment
  • Possess a high degree of motivation and initiative
  • Default knowledge preferred
32

Ccb-mb-foreclosure Operations Specialist Resume Examples & Samples

  • Maintains a production tracking sheet, including updating systems to reflect document completion
  • Updates systems to reflect document completion
  • One year of financial services operations experience (i.e. mortgage, legal documents production, default, asset recovery) preferred
33

Foreclosure Administrator Resume Examples & Samples

  • 4 years college degree preferred
  • 3+ years related default servicing experience within the mortgage banking industry
  • Understanding of the foreclosure legal process
  • Working knowledge of MSP servicing system and LoanSphere Foreclosure/Bankruptcy application
  • Must possess strong organization skills and the ability to multi-task
  • Must have excellent verbal and written communication skills
  • Strong critical thinking and logical reasoning abilities
  • Thorough working knowledge of bankruptcy process and requirements a plus
  • Familiarity with PMI practices a plus
  • Experience handling title issues a plus
34

Mortgage Foreclosure Clerk Resume Examples & Samples

  • Performs simple data entry tasks, compiles simple data, and performs routine math calculations
  • Files, photocopies, faxes, takes phone messages, and prepares and distributes incoming and/or outgoing mail or boxes
  • Works under close supervision following established procedures
  • Good organizational skills and detail oriented
  • Good oral communication and customer service skills
  • Good data entry and typing skills
  • Knowledgeable of filing systems
35

Director of Foreclosure Operations Resume Examples & Samples

  • Demonstrated competency in executing strategic plans
  • Solid administrative skills; well developed management skills
  • Demonstrated ability to recruit, train, coach, motivate and retain personnel in order to balance staffing strengths with profitability and growth
  • Strong analytical and reasoning abilities
  • Participative management style- advocate team concepts
  • Well developed interpersonal skills
  • Ability to manage effectively with divers personalities- tactful- mature
  • Demonstrated ability to establish credibility and be decisive, coupled with the ability to recognize and support the organization’s preferences and priorities
36

Foreclosure Coordinator Resume Examples & Samples

  • 1+ years foreclosure experience
  • 1+ years searching and examining title experience
  • 2+ years real estate and/or legal experience is desired
  • Knowledge of vacation ownership industry a plus
  • Proficient in MS Office, advanced Excel skills preferred
  • Experience with FAST or DataTrace a plus
37

Supervisor, Foreclosure Operations Resume Examples & Samples

  • Supervise day to day activities of a team of 2-10 Servicing associates
  • Coaching/Counseling of Default specialists
  • Audit of functions directly related to foreclosure/bankruptcy timelines and stages in order to drive timeline performance and quality measures
  • Support of business leaders to identify/support processes at the operational level
  • Reporting of key metrics associated with employee and department metrics
  • HS Diploma or Equivalent
  • 3+ years experience
  • Broad servicing and default knowledge
  • Typically has 1-3 years Supervisory experience
  • Understands GSE/insurer servicing guidelines
38

Supervisor, Foreclosure Review Resume Examples & Samples

  • Supports the servicing of mortgage loans
  • Has an in-depth understanding of state by state foreclosure rules
  • Possesses exceptional judgment and communication skills
  • Familiar with state foreclosure guidelines
39

Recovery Bank & Foreclosure Administrative Assistant Resume Examples & Samples

  • Preparing LAR & boarding data sheets on recovery bank loans
  • Processing payments for recovery loans
  • Process invoices and scan to AP for payment on all invoices for the foreclosure, bankruptcy and
40

Foreclosure Business Analyst Resume Examples & Samples

  • Audits and reviews Foreclosure for timeline adherence across all states
  • Process loans in Foreclosure from Referral to REO up to and including conveyance of assets and REO disposition
  • Perform business unit testing to ensure all FC files are QC'd and updated accurately at all times
  • Reviews payment histories and reconciles loans
  • Monitors and Maintains accurate records within the servicing system while the asset is in the foreclosure process
  • Coordinates with attorney firms to maintain and execute applicable documents within the foreclosure process
  • Researches borrowers disputes related to foreclosure proceedings
  • Evaluates account and filing characteristics against legal precedents in order to identify/alleviate potential losses either monetary, or timeline in nature
  • Processes foreclosure referrals timely to the firm and ensure First Legal is met
  • Provides accurate bidding instructions to the firm
  • Reviews files to ensure dual tracking guidelines are adhered
  • Applies payments received directly from borrowers towards appropriate balances as outlined in the foreclosure case and in accordance with investor/insurer guidelines
  • Leverages of a wide range of legal and foreclosure knowledge, to augment the legal support services provided by internal/external counsel
  • Resolves complex issues involving payment disputes, escrow discrepancies/changes, ARM changes, inaccurate mortgage assignments
  • Identifies and mediates any potential loan origination/documentation issues that could expose the bank or investors/insurers to financial losses
  • Audits accounts for errors or inaccuracies and correct/update accounts while documenting account accordingly
  • Effectively communicates critical information directly to bank customers, opposing counsel and supporting counsel by conveying that information clearly, accurately, honestly and concisely in accordance with bank, department and investor policies and procedures
  • Adheres to Investor Servicing Requirements in regards to proper coding of accounts; notification of property conditions, and monthly delinquency reporting to reduce fines by investors for non-compliance driving positive investor/insurer reportable metrics
  • Develops areas of expertise and company knowledge to improve customer service that will meet
  • Initiates the relief process to prevent the continued depreciation of 5/3 and investor/insurer, in accordance with investor/insurer guidelines
  • Maintains records, reports and files
  • Comply with all state and federal laws, regulations and investor and insurer guidelines
  • Responsible for keeping abreast of relevant changes to investor/insurer guidelines, industry standards and client expectations. In particular, must keep up-to-date on all FHA, VA, USDA, PMI and FNMA/FHLMC servicing requirements and revisions
  • Has knowledge of all Default Servicing processes up to and including Loss Mitigation, Foreclosure, Foreclosure, Conveyance and Claims in addition to mortgage servicing state, federal and agency guidelines and timelines
  • In depth knowledge of MSP, with at least (2) years recent experience working with MSP
  • 1-3 years banking operations or foreclosure legal experience
  • Demonstrates a functional knowledge of federal foreclosure law, as well as specific state and local jurisdiction foreclosure requirements
  • Functional knowledge of mortgage servicing restrictions and guidelines
  • Functional knowledge and mastery of foreclosure terminology
  • Functional knowledge of RESPA/Investor/Insurer/CFPB/FCRA guidelines and regulations
  • Working knowledge of Federal foreclosure code and laws
  • Strong analytical skills and decisive decision-making skills
  • Ability to interact at a professional level with customers and attorneys
  • Must be detail oriented and have excellent time management and organizational skills
  • Ability to meet time deadlines while working under pressure
  • Handles simultaneous tasks and projects in a fast paced environment. Able to work independently and in a team environment
  • Good business writing and business math skills
  • Strong PC skills. Must be proficient in MS Windows, MS Outlook, MS Office Suite, MS Visio and MS SharePoint
  • Bachelor's Degree in Finance, Accounting or Business Administration preferred. Will consider a combination of equivalent experience and education
  • Overall, 3+ years Mortgage Servicing or other relevant financial services industry experience
41

Abstract / Foreclosure Reviewer Resume Examples & Samples

  • Our local client is seeking a full time (40 hour) Abstract/Foreclosure Review employee with a minimum 3-5 years’ experience
  • Candidate should have a strong background in Microsoft Office and WordPerfect
  • This is a direct-hire opportunity
42

Foreclosure Administrator Resume Examples & Samples

  • Manage administrative tasks associated with the foreclosure process
  • Direct and monitor work performed by outside counsel in compliance with department timeline requirements
  • Ensure assigned loans are handled in compliance with bank policies and procedures, investor guidelines, state laws, Federal Bankruptcy Code and regulatory requirements
  • Prepare correspondence and review legal documents, maintain paper and electronic files, update internal servicing system
  • Understanding of the bankruptcy legal process a plus
  • Must have strong critical thinking and logical reasoning abilities
  • Related default servicing experience within the mortgage banking industry a plus
  • Working knowledge of LoanSphere Foreclosure/Bankruptcy application and MSP servicing system a plus
  • Familiarity with Fannie Mae/Freddie Mac servicing requirements and PMI practices a plus
43

Foreclosure Collections Supervisor Resume Examples & Samples

  • Oversees analysis of financial information to make appropriate repayment agreements for customers with delinquent accounts
  • Ensures adequate training for staff to effectively collect on delinquent loans, leases, lines of credit, credit card, overdraft and mortgages, including bankrupt accounts as applicable to their job responsibility. Understands and meets all requirements for investors and insurers if applicable
  • Evaluates hardship requests and approves loss mitigation modification and repayment agreements, fee waivers, and credit bureau changes in accordance to Bank policy
  • Directs and assists in the operational and technical functions of the unit
  • Motivates staff to obtain individual and unit objectives
  • Monitors skill level of staff and provides necessary training. Informs staff of new or revised policies and procedures
  • Manages work assignments. Actively participates in the staffs monthly review process
  • Recommends accounts for charge off and Notice of Default filings, if applicable. Prepares foreclosed inventory for liquidation
  • 2+ years in collections
  • 1+ years as a supervisor or 2+ years as a lead in a collections group
  • Complete knowledge of consumer and or mortgage products
  • Complete knowledge of Fair Debt Collection Act, Collection Laws and Fair Credit Reporting Act
  • Thorough knowledge of investor/insurer agency relationships and guidelines
  • Experience with federal, state and agency compliance as it relates to default management
44

Associate, Foreclosure Resume Examples & Samples

  • Audit preparation - identification of audit entities, logistics, documentation etc
  • Review attorney documentation in preparation of an audit and identify any special audit areas
  • Communicate with attorneys to coordinate visits and documentation
  • Interact with other Ocwen business units for various oversight functions
  • Assist in Attorney Performance management as needed
  • Conduct attorney audits offsite and/or onsite
  • Document the findings of audits and follow up as needed
  • BS/BA or equivalent experience
  • 3 years experience in a) vendor management function in a structured process oriented environment preferably in banking or mortgage industry or b) working with a law firm in foreclosure and bankruptcy areas with end to end process knowledge
  • MS Office suite
  • Experience in conducting audits a plus
  • Candidate demonstrates proven attention to detail and excellent communication skills
  • Knowledgeable in Word, Excel, Access, and other information processing programs
  • Ability to reason and exercise sound judgment
  • Ability to handle sensitive and confidential information appropriately
  • Strong work ethics
45

Senior Foreclosure Review Associate Resume Examples & Samples

  • Audit reviews
  • Requesting and reviewing reports that monitor the pre-foreclosure/foreclosure process
  • Review and execution of state/regulatory declarations and affidavits
  • Partner with other departments and boarding team on foreclosure related requirements
  • Investor/state compliance initiatives
  • Work with prior servicer to ensure data related to foreclosure documentation, loan histories, fees, etc are loaded appropriately for review
  • Manage attorney relationship regarding new boardings to evaluate the current attorney assigned to the loan and ensure the loan has the correct information related to the foreclosure action
  • Managing exception queues related to loans with impediments
  • Training
  • 3-5 years experience Default related experience
  • Proficient in PC skills and applications
  • Leadership attributes
46

Foreclosure Functional Coordinator Resume Examples & Samples

  • Monitors the foreclosure of loans secured by real estate through designated law firms and/or vendors and updates Bank's systems timely and accurately
  • Prepares and/or reviews foreclosure documents for accuracy and obtains appropriate signatures and notarization
  • Reviews title reports; works through title claims
  • Maintains accurate records for both internal and external audits
  • Makes presentations and recommendations of appropriate action to senior management related to foreclosure properties
  • Orders/recommends appraisals or inspections of properties, evaluates equity position and recommends bidding instructions for foreclosure sales
  • Receives recommendations for foreclosure from collections and reviews to confirm equity position, risk of loss and opportunity for Loss Mitigation workouts and/or foreclosure
  • Ensures account balances are written down in accordance with bank policy. Responsible for ensuring vacant properties are secured in a manner consistent with protecting Huntington's interest
  • Will be responsible for completing additional training and gaining a better understanding of the collection, foreclosure, bankruptcy, loss mitigation and mortgage servicing processes
  • Handles phone calls from customers, law firms and internal departments
  • Must possess an ability to prioritize their daily workload with minimal supervision in accordance with established department and investor deadlines
  • Must adhere to bank policies and procedures and comply with legal, regulatory and investor defined reporting, remitting and reconciling requirements
  • Minimum of 3-5 years of administrative/operation/default/customer service experience to include a minimum of 2 years' Foreclosure
  • Knowledge of foreclosure documents/court process
  • Paralegal Certificate
  • Knowledge of MSP, HOGAN/DRI,
  • Mortgage Title experience
  • Prior experience work in a high-volume/fast-paced environment
  • Prior collections, loss mitigation, or bankruptcy experience
  • Proven experience in a decision making and/or workout type position
  • Must possess excellent customer service skills, be highly motivated, focused, and goal oriented
  • Strong organizational skills with attention to detail, planning and follow-up
  • MS Office and internet proficiency
47

Foreclosure Business Analyst Resume Examples & Samples

  • Participates in execution of a strategy; implements the tactics to meet goals for a functional sub-group or a department
  • Typically has specialized functional or technical knowledge that allows for independent thought and action on important department activities
  • Interprets data and analysis and makes policy changes and/or other business decisions
  • Develops decisions based on analysis gathered
  • Ensures accuracy of data and assists with problem resolution
48

Foreclosure Milestone Team Lead-dcq Resume Examples & Samples

  • Works closely with outside attorneys to oversee foreclosure actions from referral to foreclosure sale
  • Ensure adherence to state and federal laws, as well as various investor guidelines
  • Works to minimize losses and legal risk to the bank
  • Reviews and QC's workflow and processes performed by the associates on the team
  • Monitors and distributes work from team mailbox
  • Supports team by being first line of defense when questions arise
  • Handles escalated loan level issues and follows through to resolution communicating with management when necessary
  • Any additional projects, reports, or workflow as assigned by management
  • Associate's degree or in lieu of degree two years relevant work experience
  • Minimum two years default, foreclosure, collections, loss mitigation or legal experience
  • Working knowledge of departmental software, including Process Management and MSP
  • Working knowledge of Microsoft Excel and Word
  • Strong analytical abilities and problem solving
  • Knowledge of state and federal regulations and bank policies
  • Very strong work ethic and ability to work independently
  • Demonstrated ability to provide direction and lead others
  • Motivated, team player with a positive and friendly attitude
49

Foreclosure Claims Specialist Resume Examples & Samples

  • Adhere to all investor/guarantor and PMI timelines for f/c properties
  • Secure vacancy, change locks, property preservation
  • Secure extensions from investors
  • File claims on foreclosed loans
  • Follow file for claim payment and process funds as received
  • Telephone calls to/from contractors and field reps. Process mail, emails, money, etc
  • Knowledge of default servicing, specifically with federally secured mortgage loans
  • Knowledge of bankruptcy guidelines, loss mitigation alternatives, and foreclosure procedures
  • Ability to organize and prioritize
  • Excel and Word skills
  • 10 key calculator (Test)
  • Ability to communicate effectively with attorneys, governmental agencies, contractors, and field services
  • Two (2) year college education or two (2) years of Mortgage loan servicing experience, preferably in default area
50

Foreclosure Support Specialist Resume Examples & Samples

  • Responsible for Quality Assurance (QA) and upload of incoming data tapes to the proprietary system, including updates, revisions, and maintenance as required
  • Responsible for Quality Assurance (QA) and upload of incoming asset updates to the proprietary system, including revisions and maintenance as required
  • Assist in the creation, QA and distribution of the auction materials used by our auction.com auctioneer, qualifiers, and executive staff at each live Trustee auction event
  • Assist in the development and distribution of various reports used to track and manage daily auction.com Trustee Operations
  • Other department administrative tasks and special projects as required
  • Proficient in Microsoft Office Suite (Excel, Outlook Calendar, PowerPoint and Word)
  • Advanced level of proficiency with Excel. Excellent verbal and written communication skills
  • Ability to comprehend, analyze and interpret complex documents
  • Ability to work independently on assigned tasks as well as to accept direction on given assignments and be extremely flexible when needed
  • Must be professional and have the ability to interact with senior management, colleagues and clients
  • Position will require some evening and weekend work to ensure quality and functionality of auction materials
  • Builds organizational relationships and work collectively with the team
  • Exceptionally strong attention to detail and ability to multi-task
  • Perform well in fast-paced environment on time-driven tasks
  • Bachelor’s or Associates Degree in related field, and or two to four (2-4) years of relevant administrative work experience in a fast-paced office environment
  • Previous real estate experience a plus
51

Foreclosure Manager Resume Examples & Samples

  • Bachelor's or Master's degree, or equivalent work experience
  • Eight or more years of operations experience in the financial services industry
  • Superior knowledge of operation functions, systems, policies and procedures for the assigned area
  • In-depth understanding and practical application of applicable laws and regulations
  • Strong analytical, decision-making, and problem-solving skills
  • Well-developed leadership abilities and strategic management skills
  • Thorough knowledge of banking operations and human resources
52

Foreclosure Title Associate Resume Examples & Samples

  • Assist the business unit with opening national title orders, which includes managing and tracking
  • Maintain open communication with internal staff, national attorneys, clients, management, etc
  • Be a contact for client issue escalation
  • Assists with the implementation of new clients
  • Provides daily reporting of new orders and communicates with the business until on turn times
  • Addresses inquiries and feedback from clients, internal staff and asset management companies professionally and in a timely manner
  • 1 + years’ experience of administrative work and customer service
  • Knowledge of real estate, title insurance industry, and vendor management
53

Foreclosure Supervisor Resume Examples & Samples

  • Responsible for Management oversight of document execution of various financial foreclosure documents required during the foreclosure process per Federal, Agency, and Investor or Insurer Compliance standards
  • Experienced in calculation and preparation of foreclosure judgment figures and state required document
  • Experienced and Knowledgeable with Legal Trials and Depositions, ability to educate and train staff for proper preparedness and provide exceptional representation of LoanCare
  • Provides Quality Control Reviews and executes the attorney provided foreclosure documents to prepare foreclosure loans for sheriff’s sale
  • Monitors and Approves calculated bidding instructions for nationwide foreclosure sales and reviews for accuracy per Federal, Agency, Investor or Insurer Compliance standards
  • Monitors and Approves HAMP certification nationwide notifications prior to foreclosure sale
  • Ability to work under general supervision applying well established techniques, procedures or specific standards including soundness of judgment and overall accuracy per company and federal compliance standards
  • Executes policies at direction of Foreclosure Manager or Default Manager and makes recommendations for change
  • Assist the Default Manager with special projects including Monitor team performance, preparing senior management review reports, quality control audits
  • Ability to provide counseling, develop training and mentor new and existing Foreclosure Specialists including backup coverage when applicable
  • Monitor, communicate and manage Attorney / Trustee progress ensuring foreclosure timeliness is maintained in accordance with federal, state and Agency, and Investor or Insurer required standards
  • Supervise and direct the implementation/ development activities of the Foreclosure Department to ensure compliance with internal policies and procedures, investor guidelines and applicable state and federal laws and regulations
  • Enhance staff performance through goal setting, training and coaching
  • Prepare monthly MBR and management reports reflecting status of the foreclosure pipeline and organizational risk items
  • Able to react to change productively and handle other essential tasks as assigned
  • Responds to monthly QC audit for Quality Control/Compliance
  • Provides monthly summary to Manager on departmental performance objectives
  • Main point of contact for default vendor related questions, inquiries, and concerns
  • Researches, resolves, and tracks vendor problems and inquiries and ensures resolution
  • Ensures daily updates provided to internal default or other staff including vendor representative through final problem resolution or completion of client deliverable
  • Prepares data and reports for trending and tracking as needed
  • Interacts and communicates with vendors and internal staff to ensure concerns, inquiries, and issues are addresses timely and appropriately including awareness of any lawegulatory changes addressed by vendor
  • Attends default related conference calls and meetings addressing a various range of issues
  • Performs verbal and on-site audits
  • Coordinates and conducts regular proactive conference calls with vendors on default related issues and status of resolutions etc
  • Manages technological changes and updates on LPS Desktop PM
  • Maintains a thorough knowledge of the LPS Desktop PM Workstation, default workstations, MSP, New Invoice and all other systems and software utilized in default
  • Identifies opportunities to increase revenue and reduce expenses
  • Maintains and monitors vendor scorecards in LPS Desktop and LoanCare system while performing compliance reviews of vendors’ workflow materials to ensure accuracy
  • High school diploma with some college or the combination of equivalent work experience, knowledge, skills and abilities related to the position requirements
  • Previous Default servicing management experience/2-5 years foreclosure or mortgage default related experience (Foreclosure preferred) or 1 to 3 years of experience with mortgage loan software highly desirable
  • Working knowledge of mortgage loan documentation, best servicing practices regarding foreclosure processing, default/foreclosure laws and regulations, including FNMA, FHLMC, FHA, VA
  • Ability to read legal terms and conditions and understands their meaning and how it applies to work processes
  • Proven ability to prioritize workflow during high volumes and within critical time frame
  • Self-starter who is able to work in a fast paced, multi-faceted environment
  • Previous experience in monitoring activity of multiple accounts assigned to outside counsel
54

Foreclosure Title Curator Resume Examples & Samples

  • Review daily reports to ensure completion of assigned duties
  • Review title commitment for clearance and to assure all items are accounted for including but not limited to updating payoffs, taxes and HOA
  • Address inquiries from servicer, foreclosure attorney, internal staff in a professionally and in a timely manner
  • Maintain open communication with management, foreclosure attorney and servicer
  • Resolve rejected curative issues
  • Perform all other duties as assigned
  • Practical work experience within real estate industry and/or a vendor management service company
  • Working knowledge of real estate titles, deed preparation and curative process
  • Must be able to use and have advanced computer skills and be proficient in the Microsoft software products
55

Post Foreclosure Manager Resume Examples & Samples

  • Ensures all appropriate controls are in place for the key tasks job functions in each area to ensure compliance with all investor, insurer, client, and LoanCare policies, procedures, and requirements
  • Sets appropriate goals at all levels in all areas that tie into corporate goals
  • Oversees, directs, and develops supervisors
  • Ensures adequate staffing, training and development of all staff members is in place
  • Ensures policies and procedures for all areas are reviewed and updated as needed quarterly and sent to quality control for review
  • Prepares and distributes monthly management trend reports to report results and key activities in all areas
  • Participates in offsite due diligence reviews, client visits, and court appearances/depositions as needed
  • Prepares and issues monthly report cards to vendors outlining their overall performance and level of compliance with LoanCare’s requirements
  • Prepares and presents MBR, capacity model, and vendor scorecards by the 10th business day of each month
  • Minimum of 6-8 years default experience with a significant degree of technical knowledge with default administration and investor/insurer guidelines and compliance
  • Excellent, diplomatic and assertive communication skills; oral and written (grammatical)
  • Ability to communicate and work with all levels of management and executives
  • Ability to deal with clients, Investors and Insurers with both integrity and assertiveness,
  • Strong negotiation and mediation skills, ability to structure a negotiation that serves the best interests of Loan Care
  • LPS MSP System and default workstation knowledge preferred
  • Detail oriented ability to successfully manage multiple priorities and meet deadlines
  • Excellent, analytical, problem solving, research, interpretive, and decision making skills
  • High sense of urgency and able to work in fast paced environment
  • Strong knowledge with MS word, spreadsheets
  • Ability to meet client, department and Investor standards with regard to job knowledge, quality, efficiency, initiative, teamwork, customer service, productivity and overall performance,
  • Ability to take initiative and work under minimal supervision, and work under time pressure and deadlines and juggle multiple priorities
  • Ability to handle varying levels of stress
56

Foreclosure Witness Resume Examples & Samples

  • Represent the company in various legal matters, including (but not limited to) mediations, trials and depositions
  • Work closely with attorneys on litigation and foreclosure matters
  • Prepare for legal appearances by reviewing loan files, production documents and other related materials
  • Determine and analyze testimony support needs and locate required documentation through various sources
  • Review active cases for changing circumstances and opportunities to prevent or reduce loss
  • Support the Foreclosure Administration Department as needed by working on a variety of portfolios and applications
  • 2-4 years foreclosure experience preferred - Knowledge of Florida foreclosure process
  • Previous legal experience helpful
  • Professional appearance and behavior
  • Detail oriented/organized style
  • Ability to comprehend chain of title, servicing agreements, endorsements, assignments, allonges, notes and related documents
  • Ability to apply company objectives and investor protocols as they relate to various legal processes
  • Ability to maintain reserved business demeanor under difficult cross examination
  • Ability to be punctual and reliable, travel, and work flexible schedule
57

Foreclosure Assistant Resume Examples & Samples

  • Prepare audit folder and assemble all required documents with flags at the conclusion of the foreclosure process
  • Monitor insurance cancellation refunds on conveyed properties to ensure timely receipt
  • Prepare supplemental claims
  • Review and process daily approved invoices for Foreclosure department and dispute payment if it exceeds guidelines
  • Process refunds of deposits
  • Prepare title packages for submission to Default Quality Control
  • Prepares and distributes sales results notifications to investors and senior management
  • Perform internet research to identify utilities and HOAs; make any corresponding payments and transfer accounts as necessary
  • Make photocopies and file documents upon request
  • Distribute and process department mail
  • Update data in internal systems with status
  • Create summaries and spreadsheets upon request
  • High school diploma or equivalent preferred, along with at least two total years experience in an administrative role in consumer mortgage industry/in a back office financial services environment, preferably in mortgage defaults
  • Prior experience preparing certified mail preferred
  • Basic proficiency with data entry, Microsoft Word, Excel and Outlook
  • Prior experience using document retention software; Blitzdoc preferred
  • Professional and pleasant demeanor
58

Foreclosure Supervisor Resume Examples & Samples

  • Review loans in foreclosure and report timelines based on chronologies and detailed review conducted
  • Escalate request for foreclosure chronologies to Law Firms
  • Determine uncontrollable delays verse controllable
  • Work with foreclosure firms to determine delays listed in chronology
  • Measure progress toward achievement of planned objectives for all areas of responsibility
  • Organize workflow within and between units of responsibility
  • Provide training, counseling and feedback to subordinates on job related matters. Assists direct reports with complex human resource matters
  • Assure quality service in the administration of reverse mortgage loans under defined responsibilities
  • Supervise day-to-day oversight of the curative and foreclosure activities
  • Supervise quality assurance of data entry of core systems, Navigator and Hermit
  • Supervise obtaining original documents required to file 1st Legal
  • Supervise the curing of title exceptions on foreclosed loans that prevent the liquidation of REO
  • Supervise the notification to HUD of 1st Legal Filings
  • Supervise and facilitate approval of sales results and receipt of funds
  • Represent Reverse Mortgage Servicing to all users regarding related issues
  • Develop and foster positive internal and external relations associated with processing Default and Foreclosure transactions
  • Participate in committee work with other departments on projects impacting Reverse Mortgage Servicing, including but not limited to, new product implementation, acquisitions, conversions, procedural/processing enhancements, loan system modifications, etc
  • Maintain audit control of all HUD timeline requirements
  • Direct daily operations of Reverse Mortgage Servicing activities associated with assigned responsibilities
  • Recommend loan policy changes as necessary to ensure sound servicing controls
  • Performs special assignments/projects and other duties as assigned
  • High School or equivalent degree required. Bachelor’s degree strongly preferred
  • 5 to 7 years of experience within the mortgage servicing industry preferably with specific experience in foreclosure
  • 2+ years of experience in a lead or supervisory capacity
  • Understanding of HUD guidelines and requirements
  • Reverse mortgage experience a plus
59

Foreclosure Supervisor Resume Examples & Samples

  • Supervise staff, including but not limited to participating in hiring decisions, training, performance reviews, assigning and prioritization of duties
  • Create and administer departmental strategies to meet performance goals and KPIs though a blend of internal process management of external vendor oversight
  • Create, develop and analyze all daily, weekly and monthly trend/exception reporting requirements within their area of responsibility
  • Subject matter expert for escalation and direction on more complex foreclosure and document issues
  • Administer Associate and Team Lead development plans
  • Stay current with new state specific and federal laws and processes with regard to Foreclosure and relating documents
  • Other duties or tasks as assigned by management
  • Intermediate skills in Microsoft Office, with a focus on Excel and Word
  • Strong problem solving ability, data collection, analysis and presentation experience
  • Gather and analyze information and develops alternative solutions
  • Principles and practices of personnel management and supervision
  • Consistently demonstrate accuracy and thoroughness
  • Knowledge of LoanServ and BKFS Desktop
60

Regional Marketing Manager, Foreclosure Resume Examples & Samples

  • Develop targeted marketing programs for the top 10% of buyers in the top 10% of each market
  • Identify, evaluate and recommend marketing opportunities consistent with business objectives
  • Partner with VIP managers, regional managers and directors to identify the key buyers in each key market
  • Develop marketing strategies, and tracking of marketing campaigns to evaluate results and provide recommendations for marketing materials to support local marketing programs
  • Create weekly line lists and “Auction-day guides” for key buyers
  • Develop programmatic buyer support programs
  • Excellent verbal and written communication skills, with great influence, partnering, and collaboration capabilities
  • Strong understanding of the foreclosure business and auction day procedures
  • Able to consistently meet deadlines
  • Ability to multi-task and prioritize projects based on urgency
  • Ability to travel regularly
  • Proficient with Microsoft Office including Excel, Word, PowerPoint and Outlook
  • Bachelor's degree in Marketing, Business, Journalism, or equivalent preferred
  • Minimum of 8 years’ experience in the related experience
  • Minimum of 5 years’ experience in the foreclosure real estate space preferred
61

Loansphere Foreclosure Resume Examples & Samples

  • Collaborates with the development team to prepare estimates of resources needed to complete activities and projects
  • Investigates client needs, regulations, and technology to provide input into the design of a new system, system enhancements, or acquired software or hardware
  • Elicits and clearly defines client needs by assessing and documenting business opportunities, benefits, risks, and success factors of potential business solutions
  • Prepares and updates written material and explanations to accompany systems, programs, and program changes
  • Coordinates and executes testing for multiple, major applications. Develops and coordinates training for client personnel
  • Provides vendor relations and client support, training and testing within the area of expertise
  • Independently resolves errors and issues as they occur with minimum involvement and guidance from management
  • Familiarity with BKFS products and services
  • Advanced knowledge of the principles, processes, phases and roles of multiple applications development methodologies
  • Proficiency in quality management methods, tools, and technology used to create and support defect-free, application software that meets the needs of the client/business partner
  • Advanced knowledge of conversion methodologies and the basic principles, processes, phases and roles relevant to each conversion methodology
  • Proficiency in Microsoft Office and e-mail software applications
  • Advanced knowledge of project management methodologies
  • Ability to understand and focus on the clients’ needs while establishing credibility and building relationships with clients
  • Ability to perform analysis, solid decision-making and problem solving skills
  • Ability to use effective listening skills to develop understanding of user questions or problems
  • Ability to establish and manage priorities effectively
  • Excellent verbal and written communication skills to non-technical and technical audience members
62

Foreclosure Manager Resume Examples & Samples

  • Monitor metrics and work pipeline in order to maximize productivity, efficiency, compliance, and service levels, and minimize detrimental losses for area(s) under supervision
  • Coach and hold team members accountable for timeliness, accuracy, and completeness of work, and ensure all regulatory compliance deadlines are met
  • Hire, train, coach, discipline, and exit team members
  • Regularly monitor and communicate status of files
  • Prepare and analyze productivity reports, identify trends and issues, and provide appropriate status updates to leadership
  • Review proof of claims, and escalate issues to legal counsel when necessary
  • Assist in the generation of invoices via calculating fees and providing supporting documentation when necessary
  • Audit files and supporting documents for accuracy and completeness; provide approvals as appropriate
  • Close files, retaining records in accordance with required retention periods
  • Respond to and coach team members on issues that represent higher risk and/or fall outside of scope of their normal responsibility
  • Work with business analyst to ensure systems are updated, tested, and audited to reflect modifications to policies and procedures
  • Use expertise to analyze and resolve escalated foreclosure-related issues
  • Audit work of direct reports; perform tactical quality control over department output to ensure quality of work
  • Perform daily and monthly reconciliations
  • Review and authorize check requests related to refund and demand requests
  • Interpret and communicate work procedures and company policies to staff
  • Identify and stay current on changes in industry regulations and recommend changes to internal policies, procedures, and systems to incorporate new/changed requirements
  • Manage department projects that encompass improvements and modifications to current processes, implementation of new processes, and skills training
  • Provide backup in the absence of other department managers
  • High school diploma or equivalent required, Bachelor’s Degree preferred, along with seven or more years total mortgage loan servicing experience required, with at least three years in a supervisory/lead role over defaults, payoffs, or bankruptcies
  • Expert-level knowledge of mortgage foreclosures, defaults and bankruptcies, including overall processes and inter-relationships, standards and requirements, supporting documents, terminology, compliance and regulatory requirements related to functional area(s) of expertise and supervision
  • Ability to work in an emotionally demanding role that requires patience and professionalism while interacting with consumers experiencing financial and emotional stress
  • Highly organized and detail oriented; ability to work in a fast-paced, deadline-driven environment required
  • Basic math skills required
  • Proficiency with data entry, Microsoft Word, Excel and Outlook required
  • 10-key by touch preferred
  • Familiarity with document retention software; Blitzdoc preferred
  • Ethical, with a commitment to company values