Education Support Resume Samples

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LS
L Stoltenberg
Lonie
Stoltenberg
443 Berge Village
Detroit
MI
+1 (555) 579 5973
443 Berge Village
Detroit
MI
Phone
p +1 (555) 579 5973
Experience Experience
02/2016 present
Chicago, IL
Special Education Support Specialist
Chicago, IL
Special Education Support Specialist
02/2016 present
Chicago, IL
Special Education Support Specialist
02/2016 present
  • Manage and/or assist with the development of 504 plans
  • Develop and provide ongoing professional development for general and Special Education staff
  • Assist in the implementation of outreach trainings provided within the context of the HANDS in Autism Center initiatives
  • Administer and provide accommodated testing conditions for classroom, interim, and standardized testing
  • Assist with the dissemination of basic educational materials and research literature to help educate caregivers/staff/professionals
  • Analyze assessment results to drive and inform instruction and IEP development
  • Coordinate formal assessments for related services with KIPP providers and outside vendors
07/2011 10/2015
Phoenix, AZ
Special Education Support Services Coordinator
Phoenix, AZ
Special Education Support Services Coordinator
07/2011 10/2015
Phoenix, AZ
Special Education Support Services Coordinator
07/2011 10/2015
  • Teachers will receive 20 days of high-quality professional learning and collaborative planning time in the summer
  • Employ a wide range of Culturally and Linguistically sustaining practices and strategies that support learning (inclusive of the behavioral, social and communication styles of our diverse, urban student population)
  • Creatively co-plan and implement Content Embedded Units of study that intentionally integrate Reading, Writing, & Social Studies/ Science Common Core Standards
  • Clear and effective collaboration and communication with other educators keeping student learning as the priority
  • Establish strong, trusting relationships with the families of students, embracing them as partners in our students’ education
  • Provide thoughtful accommodations/ modifications for student learning
  • Write and implement goals and objectives for students IEPs and provide timely and consistent progress reports on student development
07/2004 01/2011
New York, NY
Education Support Coordinator
New York, NY
Education Support Coordinator
07/2004 01/2011
New York, NY
Education Support Coordinator
07/2004 01/2011
  • Prepare and deliver an accurate listing to Project Managers of all customers who have points set to expire during the quarter. Organize responses from all PM’ to have an updated expiration list
  • Manage monthly training statements by gathering contact information and updating database, sending out weekly statements and handling all statement kickbacks (wrong email address)
  • Answer Education 800 line to address customer’s questions and provide assistance
  • Assist Registrars with Customer Training Registrations and provide support to other members on the team
  • Perform other Business Operations and Administration responsibilities as assigned by Sr. Mgr of Education Delivery and Operations
  • Provide backup support to update class rosters using the training registration software
  • Respond to request from internals and customers for expiration extensions or reinstatements
Education Education
Bachelor’s Degree in Education
Bachelor’s Degree in Education
Kennesaw State University
Bachelor’s Degree in Education
Skills Skills
  • Ability to conduct research and perform basic quantitative quality assurance reviews
  • Knowledge of basic accounting principles
  • Knowledge of applicable laws and regulations
  • Knowledge of non-credit/workforce programs and grant guidelines
  • Knowledge of department operations, policies, and procedures
  • Knowledge of computers and software applications
  • Excellent verbal, interpersonal and written communication skills
  • Ability to research, prepare, and present comprehensive written and oral reports to the supervisor
  • Ability to communicate and collaborate with a diverse group of staff, clients, and faculty
  • Proficient in Microsoft office applications, including Excel, Word and PowerPoint
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15 Education Support resume templates

1

Digital Authentication Customer Security Education & Support Resume Examples & Samples

  • Understanding our customers’ perception of security and whether the levels of security are pitched correctly and the design of our controls appropriate
  • Capturing and prioritizing the customer experience improvement requests
  • Working with the Customer Experience teams to design customer flows for authentication controls
  • Developing and implementing proposals for how we treat “compromised” customers (e.g. those with malware or whose credentials have been stolen)
  • Designing the customer messaging and communications materials that will be used to
2

Education Support Specialist Resume Examples & Samples

  • Manage and coordinate signature events, including but not limited to: the On-Campus Interview Program, Practice Interview Days, and Resume Clinic, which involves aspects of scheduling, room reservations, ordering supplies, marketing/outreach, event registration, check-in/out procedures and evaluation
  • Maintain full responsibility for managing and approving new employer accounts and job/internship positions in the HireMason student employment database
  • Enforce employer recruiting and student conduct policies
  • Provide frontline service to employers seeking information and methods for recruiting Mason students
  • Support the mission of the center by serving as an employer relations staff, presenting career education workshops, providing students opportunities to connect and network with employers through programming and events, and bridging the gap between college and career; and
  • Serve on cross-functional center teams, assisting with strategic planning initiatives, and maintaining key liaison relationships with university constituents
  • Serve on various cross-functional teams to promote the vision and direction of UCS
  • Serve as a liaison to university departments as appropriate
  • Represent Mason and the center in local and national professional associations and conferences in order to stay current with industry standards and changes, revise programs to reflect trends, and increase center visibility among professionals in the field
  • Participate in university committees, providing representation of the career center on community issues
  • Serve as the office liaison to various campus units (e.g., Admissions, Mason Enterprise Center)
  • Serve on the Academic Programs Team as part of the Welcome Week Committee hosted by Office of Student Involvement to oversee the Part-Time Job Fair in collaboration with the Career Fair Manager
  • Update UCS staff on information learned at professional development meetings/conferences; and
  • Update IAED Team, UCS staff and/or supervisor with information learned through liaison relationships, and consider how information will help to advance UCS mission and vision 10 percent
  • Bachelor’s degree; or an equivalent combination of education and experience in the preferred areas of study to include business, marketing and communications
  • Previous experience working in higher education is desirable
  • Professional demeanor and customer-focused approach is required
  • Must have strong written and verbal communication skills in order to establish and maintain working relationships with students, employers and the office/campus community
  • Able to compile, write and present reports
  • Demonstrated experience in day-to-day administration, evaluation and improvement of programs, preferably in a university environment
  • Knowledge of career management software is desired
  • Experience with databases—including data entry, records management and reporting—is essential
  • Requires competency in the following computer programs: Microsoft Windows, Word, Excel and PowerPoint
  • Capable of working under pressure to meet deadlines and to handle multiple tasks and projects simultaneously
  • Technical proficiency, including data entry, records management and report generation using Symplicity Career Services Management database, Excel, Word and PowerPoint
  • Strong communication skills for communicating processes and policies, with an ability to give presentations
  • Strong phone and e-mail etiquette
  • Outstanding customer service skills to meet the needs of students, employers and Mason staff
  • Ability to develop and maintain effective professional relationships
  • Strong initiative and ability to work independently; and
  • Ability to communicate effectively with a diverse student population
3

Special Education Support Specialist Resume Examples & Samples

  • Provide consultation to families, educators, and other providers regarding appropriate and effective academic programming within community settings
  • Assist in the implementation of outreach trainings provided within the context of the HANDS in Autism Center initiatives
  • Assist with the dissemination of basic educational materials and research literature to help educate caregivers/staff/professionals
  • Provide innovation in service delivery with development of workshops responsive to the expressed needs of the community
  • Conduct academic and skills assessments for consumers of the Center. Administer standardized and non-standardized tests and measurements to assist in identification of appropriate goals for educational and other programming. Participate in multidisciplinary team evaluations as needed to aid in the completion of comprehensive evaluation of individuals seen within this service
4

Nursing Education Support / Coordinator Resume Examples & Samples

  • Three to five years of administrative secretary experience
  • Excellent verbal and written communications and customer service skills
  • Ability to work with moderate direct supervision
  • Ability to effectively work with individuals and teams
  • Mastery of various software programs: Microsoft Word, Excel and PowerPoint
  • Ability to read, write and communicate proficiently in the English language
  • Excellent organizational, time management skills and ability to multi-task
5

Education Support Representative Resume Examples & Samples

  • A bachelor’s degree
  • 2-4 years post university experience, 1-2 years customer facing experience
  • Italian and Spanish: highly proficient in both spoken and written (C1)
  • Completion of sales and/or phone skills training
  • Proficient working with a CRM system to facilitate lead qualification and advancement of sales cycle
  • Experience working in fast-paced, disciplined, process oriented, sales environment
  • Additional language skills/multilingual desired
6

Education Support Coordinator Resume Examples & Samples

  • Manage Expired Liability process for Education training points. This involves working with internals and customers to deliver the message that training points are set to expire and assist them on how to utilize their points prior to expiration
  • Prepare and deliver an accurate listing to Project Managers of all customers who have points set to expire during the quarter. Organize responses from all PM’ to have an updated expiration list
  • Manage monthly training statements by gathering contact information and updating database, sending out weekly statements and handling all statement kickbacks (wrong email address)
  • Respond to request from internals and customers for expiration extensions or reinstatements
  • Process expirations quarterly in our training registration system
  • Provide backup support to update class rosters using the training registration software
  • Answer Education 800 line to address customer’s questions and provide assistance
  • Assist Registrars with Customer Training Registrations and provide support to other members on the team
  • Perform other Business Operations and Administration responsibilities as assigned by Sr. Mgr of Education Delivery and Operations
7

Education Support Rep-middle East & Northern Africa Resume Examples & Samples

  • A bachelor's degree and 1 year of professional work experience is required
  • Modern Standard Arabiclanguage skills: spoken and written
  • Familiarity with the business culture in the Middle East and North Africa
  • Strong prioritization and time management skills
  • Worked in a shared sales & services or global business center preferred
8

Special Education Support Specialist Resume Examples & Samples

  • Provide individualized instruction and support to students with special needs
  • Support general education teachers and administrators to implement appropriate strategies to meet the needs of student with IEPs
  • Manage compliance of accommodations and modifications for students with IEPs in the general education classroom and during Special Education service time
  • Administer and provide accommodated testing conditions for classroom, interim, and standardized testing
  • Analyze assessment results to drive and inform instruction and IEP development
  • Develop and implement appropriate behavior management techniques for students with special needs
  • Ensure student achievement and progress towards IEP goals
  • Develop IEPs and complete progress reports in accordance with federal, state and KIPP Tulsa standards
  • Coordinate formal assessments for related services with KIPP providers and outside vendors
  • Develop positive relationships with parents and families to engage them in the IEP process
  • Manage and/or assist with the development of 504 plans
  • Develop and provide ongoing professional development for general and Special Education staff
  • Possession of a valid Special Education credential
  • Demonstrated success teaching students from educationally underserved areas
  • Two years of successful, full-time teaching experience in Special Education, preferred
  • Excellent written, communication and presentation skills
  • High proficiency in Microsoft Excel, PowerPoint, Word, and Outlook/Gmail
  • Initiative; leadership and tenacity
9

Manager, Retirement Education Support Resume Examples & Samples

  • Promote a team environment which fosters collaboration and alignment with business goals
  • Serve as primary point of contact for internal partners looking for e-delivery support, counselor scheduling support, strategic client education delivery needs
  • Manage and maintain matrix scheduling system, capacity modeling, and have the ability to negotiate and align education and support resources as necessary
  • Leadership responsibilities including but not limited to hiring, individual coaching, procedural development, and performance management
  • Travel/Expense management and compliance adherence/reporting
  • Develop and maintain Standard Operating Procedures for all key procedures
  • Produce monthly, quarterly and annual reports. Adapt future initiatives based on these report findings and feedback collected
  • Partner with our Client Facing and Marketing teams to ensure delivery of excellent client education experiences
  • 5+ years combined experience in Financial Services industry required, preferably with direct client experience
  • Previous management experience required
  • Up to 35% travel is required
  • Institutional Retirement Industry knowledge preferred
  • Experience with matrix scheduling system software preferred
  • Strong technology background – Microsoft based applications, e-meeting technologies, video/audio hardware and software knowledge– ability to troubleshoot and maintain latest technology needs of the e-delivery strategy
  • Ability to influence outcomes and partner effectively around the offering of education services in a consultative manner
  • FINRA Licensing is a plus
10

Education Support Representative Resume Examples & Samples

  • Timely follow up and thorough qualification of opportunities
  • Experience handling large, complex quotations, along with sales reporting and analysis
  • Manage to closure the assigned new license and annual maintenance renewal opportunities
  • Prepare quotations for existing and new customers
  • Respond to inbound sales related inquiries
  • Contribute to and support the territory plan in conjunction with the sales representatives
  • Participate in funnel meetings, as appropriate, as well as planning and delivery of sections of the annual territory and account plans
  • Provide support for open territory funnel coverage, as directed by Sales Manager
  • A bachelor's degree and 4 years of experience with one year in a sales role is required
  • General awareness and understanding of the function of a sales representative
  • 3+ yrs. work experience (sales support, lead management or telemarketing experience, including 2 yrs. of a customer facing role.)
  • 1+ yr. previous experience where the key component of the job was measure against revenue metrics
  • Experience working in a goal and revenue oriented environment
  • Strong organization/prioritization skills; proven ability to consistently meet deadlines
  • Customer satisfaction focus
  • Strong listening, probing, and phone skills
  • Strong written skills
  • Thoroughly familiar with the use of spreadsheets, word processors, and the web
  • Ability to work well both autonomously and within a team environment
  • General understanding of the function of knowledge of CRM application (ex.: Salesforce, Siebel, SAP etc.)
11

Education Support Officer Resume Examples & Samples

  • Substantial experience of working within specialist discipline in a HE Environment
  • Able to demonstrate professional knowledge of HE Academic regulations to give advice and guidance to internal and external customers
  • Ability to set up standard office systems and make improvements as appropriate and experience of web page editing, creating digital and social media content
  • Substantial experience of supervising a team and managing the work of others
  • Evidence of demonstrable knowledge of key advances within specialist discipline
  • Experience of Event Management
  • Experience of Marketing
12

Education Support Spec Resume Examples & Samples

  • Two years of customer service experience and excellent customer service skills
  • Intermediate knowledge of Microsoft Office Suite (Word, Excel and Access), computer technology, and Windows Operating Systems
  • Ability to learn computer applications quickly
  • Ability to work flexible hours are required, including the ability to work mornings, evenings and at least one weekend per month at any campus location
  • Completion of required certifications within 60 days of hire date
  • Associate’s degree or equivalent level of training and experience
  • At least one year of experience administering and proctoring assessment tests and college level exams
  • At least one year of experience working in a post-secondary educational environment, preferably in testing or student services
  • Pearson VUE Certification
13

Education & Support Analyst Epic Resume Examples & Samples

  • Bachelor’s degree (BA or BS) or equivalent blend of education and 5 years functional experience
  • Minimum of 5 year experience in a healthcare setting, training environment, technical or EHR configuration
  • Epic proficiency or certification required within the first year of employment
  • Full knowledge of how applications and servers operate and affect network performance
  • Full knowledge of security issues/concerns related to networking and/or telecom
14

Education Support Specialist Resume Examples & Samples

  • The formal education of a high school diploma
  • At least one year of specialized training in business management, business education, or a related field
  • At least four years of experience in administrative support, including one year in a supervisory or leadership capacity
  • Experience with higher education (College or University) programs
  • At least one year of experience with basic technical support
  • Intermediate experience in Microsoft Word, Excel, and Outlook
  • Experience in collaborating with faculty, staff, students or clients
  • Knowledge of non-credit/workforce programs and grant guidelines
  • Knowledge of department operations, policies, and procedures
  • Knowledge of applicable laws and regulations
  • Knowledge of computers and software applications
  • Knowledge of basic accounting principles
  • Ability to conduct research and perform basic quantitative quality assurance reviews
  • Ability to resolve operational problems
  • Ability to research, prepare, and present comprehensive written and oral reports to the supervisor
  • Ability to communicate and collaborate with a diverse group of staff, clients, and faculty
15

Education Support Resume Examples & Samples

  • Handling emails (inbound, outbound)
  • Communication with clients via phone
  • Trainings coordination together with our delivery specialist
  • Selling of education trainings to clients via phone and emails
  • Experience with execution of email´s campaigns
  • Experience with cold calling
  • Microsoft Excel
  • Customer orientation
  • Fluent Czech or Slovak
  • Strong attention to detail and highly organized
  • Ability to work independently with self-motivation and discipline
16

Undergraduate Education Support Specialist Resume Examples & Samples

  • The Undergraduate Education Support Specialist will be knowledgeable about the value of undergraduate education and supportive of diverse undergraduate students
  • Will demonstrate excellent written, oral, and interpersonal communication skills
  • Will demonstrate an ability to take initiative in analyzing and accomplishing tasks; and
  • Will be flexible, well-organized, professional, curious, a problem solver, detail-oriented, and able to prioritize and juggle multiple tasks
  • Undergraduate degree or equivalent combination of education and experience in any discipline
  • Demonstrated knowledge of the Mason Core, Undergraduate Council, Undergraduate Policies, and undergraduate curricular initiatives (including Mason Impact and OSCAR)
  • Demonstrated proficiency in Microsoft Office suite (Word, Excel, PowerPoint), Knack, or other relational databases; and have experience with editing websites and blogs; and
  • Should also have experience working with 25Live, and the Office365 calendar
17

Education Support Officer Resume Examples & Samples

  • Please ensure that the 2 referees nominated on your candidate profile are correct and that one is your current line manager (where possible)
  • Please note if applying on-line for the first time then you will be required to access your profile via the JobsNSW site and tick that you are a current employee of "Technical and Further Education". When accessing your profile please scroll mid page and select link on right hand side - Access my Profile. This link will direct you to the JobsNSW site
  • Please note if qualifications are a requirement for the position, you only need to make a statement at this stage of the process. Proof of qualifications will only be required if you are called forward to interview/assessment
18

Special Education Support Services Coordinator Resume Examples & Samples

  • Creatively co-plan and implement Content Embedded Units of study that intentionally integrate Reading, Writing, & Social Studies/ Science Common Core Standards
  • Clear and effective collaboration and communication with other educators keeping student learning as the priority
  • Experience/ Professional Development in Literacy Collaborative and the workshop approach for Reading and Writing
  • Create developmentally appropriate, child- centered environment that establishes positive student behavioral expectations conducive to all learners needs through structured routines, and positive behavioral interventions
  • Establish strong, trusting relationships with the families of students, embracing them as partners in our students’ education
  • Write and implement goals and objectives for students IEPs and provide timely and consistent progress reports on student development
  • Collect and analyze student data to ensure progress and development and to inform instruction
  • Provide thoughtful accommodations/ modifications for student learning
  • Collaborate as an effective team member with colleagues, administrators, and community members to respond to student needs
  • Employ a wide range of Culturally and Linguistically sustaining practices and strategies that support learning (inclusive of the behavioral, social and communication styles of our diverse, urban student population)
  • Massachusetts Teaching License in Elementary Grade 1-6
  • Massachusetts Teaching License in Moderate Disabilities Grades PreK-8
  • ESL Certification (preferred) or SEI Endorsement
  • Knowledge of Department of Elementary and Secondary Education (DESE) Regulations, the Individual with Disabilities Education Act (IDEA), and Section 504 of the Rehabilitation Act
  • Demonstrated capability to work collaboratively with school administrators, direct service providers, families, students, and outside partners
  • Three years successful experience in an urban school system or urban human service setting
  • Excellent problem solving, communication, and organizational skills
  • Prior teaching experience in urban schools (at least 3 years), evidence of effective planning and implementation of high quality Professional Development opportunities, and demonstration of strong collaboration and communication skills with colleagues
  • Master’s Degree in Special Education or a related field
  • Administrative/supervisory certification and experience
  • Urban special education teaching or related service experience
  • Experience using the Special Education Information Management System (SEIMS)
  • BPS values linguistic diversity and believes that candidates who speak another language bring added value to the classroom, school, and district culture and diversity. BPS is particularly interested in candidates who are fluent in one of BPS' official languages: Spanish, Creole (Cape Verdean), Creole (Haitian), Chinese, Vietnamese, Portuguese, & Somali
19

Education Support Specialist Resume Examples & Samples

  • Bachelor’s degree in Education, Counseling, Psychology or similar discipline, or an equivalent combination of education and experience
  • Demonstrated ability to multi-task, prioritize and manage multiple competing deadlines
  • Must be highly organized and efficient
  • Must possess excellent customer service skills
  • Proficient in Microsoft office applications, including Excel, Word and PowerPoint
  • Must be able to handle confidential materials and matters professionally
  • Familiarity with higher education policies, procedures, and organizational structure
  • Familiarity with Virginia Tech applications, such as Banner, Hokiemart, Scholar, Hobson’s and Qualtrics is a plus
20

Coord, Education Support Resume Examples & Samples

  • Maintains and edits course and testing schedules in collaboration with College faculty, team chairs, and Associate Dean for Academic Affairs
  • Ensures course related data is entered into Banner in an accurate and timely manner
  • Schedules space and facilities usage for College of Nursing buildings. Reserves classrooms and other spaces utilizing the Event Management Systems (EMS) for classes, exams, clinical simulations, special events, and meetings
  • Coordinates, edits, and assists with the writing and the development of the College of Nursing course catalog and other related materials
  • Assists Associate Dean for Academic Affairs and Faculty with submission and monitoring of curriculum forms and course change forms
  • Collects and analyzes academic data; prepares scheduled and special reports; maintains program/project records and statistical information
  • Provides clerical, administrative support and back-up for the administrative team including, but not limited to, answering phones and assisting students, faculty, staff, visitors, and special college guest
  • Supports the coordination of College activities such as guest lectures and special events
  • May provide support for grant writing as appropriate
21

Education Support Technologist Resume Examples & Samples

  • Bachelor’s degree in information technology, health sciences, education, communication or related field
  • Ability to interact with multidisciplinary teams including faculty, students and administrative staff
  • Demonstrated problem solving skills
  • Superior communication, writing, organizational and presentation skills
  • Demonstrated experience with Microsoft Office applications and other web application and development tools
  • Demonstrated experience with Photoshop, Fireworks or Illustrator applications and/or other graphics editing applications
  • Demonstrated experience with Windows and Mac operating systems
  • Demonstrated experience developing online content
  • Demonstrated ability to collaborate with others on projects
  • Demonstrated organizational, project-management, and problem-solving skills
  • Strong interpersonal skills and a commitment to working in a professional, collaborative team environment
  • Experience developing online educational content and supporting online learning, preferably in a higher education setting
22

Education & Support Analyst Resume Examples & Samples

  • Bachelor’s degree (BA or BS) or equivalent blend of education and 4 years functional experience
  • 3+ years experience in a healthcare setting, training environment, technical or EHR configuration
  • Epic proficiency or certification within 6 months of hire
  • Additional Epic proficiency or certification required for designated application within 6 months of acting as a primary trainer
  • Full knowledge of how applications operate and affect network performance
  • Full knowledge of security issues/concerns related to Epic
  • Ability to methodologically and effectively troubleshoot and resolve problems of limited scope of software and connectivity failures
  • Ability to effectively direct local staff in support of remote problem resolution
  • Ability to comprehend software upgrade release notes, plan, communicate to clients, complete necessary training upgrades, and participate in the successful implementation of upgrades
  • Ability to review, analyze and make change recommendations regarding documented standards, policies and procedures
  • Ability to determine when to ask for assistance or to escalate a problem to management for direction or guidance
  • Ability to perform multiple tasks and set priorities consistent with delivery of quality customer support services
  • Ability to provide assistance to Epic Associate Education & Support Analyst as a first point of escalation during problem resolution
  • Ability to review, create, modify and improve standards, processes, policies and procedures that improve service quality and reliability
  • Ability to effectively monitor, analyze and initiate corrective actions that insure network reliability and data integrity
23

Manager Technology Education & Support Resume Examples & Samples

  • Plans, assigns, monitors, reviews, evaluates and leads the work of a team engaged in providing telephone and limited on-site advanced support and training support for supported software applications and best efforts support on unsupported applications
  • May provide technology training and education solutions at RJ branch locations and conferences by consulting on training needs and priorities, content, development, delivery and administration
  • Resolves and/or assists staff with all aspects of providing strong customer service and resolves escalated issues
  • Acts as intermediary and facilitator to help resolve ongoing and/or complex business unit issues
  • Monitors call tracking system to ensure timely resolution of calls/tasks meeting standard turnaround times
  • Conducts Recruiting Presentations during Home Office Visits by high potential advisors
  • Minimum of a B.S. in Computer Science, MIS or related degree and seven (7) years of relevant experience including management or leadership experience or combination of education, training and experience
  • Knowledge and/or experience in the following highly preferred
  • Builds a cohesive team, and develops structure & direction to meet or exceed customer needs
  • Ensures customer perspective is driving force behind business decisions and activities
  • Ensures customer solutions, practices and procedures are carried out and achieve their objectives
  • Builds strategic partnerships within the organization to collaboratively execute business goals
  • Interacts with others in a way that promotes openness & trust and gives confidence in one’s intentions