Distribution Operations Resume Samples

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Guide the recruiter to the conclusion that you are the best candidate for the distribution operations job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

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J Kunze
5271 Hollie Island
+1 (555) 629 1726
5271 Hollie Island
p +1 (555) 629 1726
Experience Experience
04/2015 present
Philadelphia, PA
Director, Distribution Operations
Philadelphia, PA
Director, Distribution Operations
04/2015 present
Philadelphia, PA
Director, Distribution Operations
04/2015 present
  • Develop key measurements that define success and support continuous operational improvements
  • Develop, execute, and document all implementation and service processes, procedures, and metrics for streamlined operations and standardized best practices
  • Work with distributors and non-acute distribution sales team to create new and innovative strategies for execution
  • Develop and execute strategic operational plans
  • Develop strong working relationships with distributor and supplier partners
  • Innovative Mindset:Encourages curiosity and diversity of thought to generate ideas, experiments and take calculated risks to improve the business
  • Develop and operationalize onboarding strategies for large distribution opportunities and campaigns
08/2011 10/2014
Phoenix, AZ
Distribution Operations Manager
Phoenix, AZ
Distribution Operations Manager
08/2011 10/2014
Phoenix, AZ
Distribution Operations Manager
08/2011 10/2014
  • Work with all operations to assist in driving through process improvements
  • Develops, creates, analyzes and reports to senior management KPI's for each department on a daily, weekly and monthly basis
  • Establishes workload priorities and provides clear sense of direction for the team
  • Oversees training and development of partners directly and indirectly managed and makes effective staffing decisions
  • Provide business, process, team dynamics, and cultural feedback to the PDC/RDC manager
  • Adheres to established distribution processes and identifies continuous improvement opportunities to maintain inventory integrity
  • Coordinate with Risk Management and distribution staff to maintain a safe work environment
04/2006 03/2011
Philadelphia, PA
Manager Distribution Operations
Philadelphia, PA
Manager Distribution Operations
04/2006 03/2011
Philadelphia, PA
Manager Distribution Operations
04/2006 03/2011
  • Manages the hiring, training, payroll and scheduling process for the Distribution Specialists
  • Assists in the development and modification of reporting strategies to maximize opportunities for consolidation and streamlining of processes
  • Ensures compliance with Hazard Analysis and Critical Control Point (HACCP) and with American Institute of Baking and Starbucks quality standards
  • Monitors and controls staffing levels, overtime, and throughput to attain annual budget improvement targets
  • Provides coaching, direction and leadership support to team members in order to achieve partner, business and customer results
  • Work varied shifts, including weekends and holidays
  • Manages functionality and marketing promotions on all property websites as well as mlife.com
Education Education
Bachelor’s Degree in Business
Bachelor’s Degree in Business
University of Pittsburgh
Bachelor’s Degree in Business
Skills Skills
  • Good working knowledge or SAP or other IMS
  • Ability to communicate clearly and effectively to a variety of audiences; demonstrate ability to motivate teams and manage conflict
  • Ability to lead coach and develop staff to improve performance and achieve professional goals
  • Superior customer service orientation, advanced analytical and proficient product knowledge
  • Strong knowledge of MS Excel and Word
  • Solid time management skills; ability to multi-task and to function efficiently in a high volume, fast paced deadline oriented environment
  • Strong leadership skills, with the ability to coach and mentor others
  • Excellent Problem Solving skills
  • Familiarity with American Institute of Baking (AIB), Good Manufacturing Practices (GMP), and Hazard Analysis and Critical Control Points (HACCP) standards
  • Ability to build an organization to support growth
Create a Resume

Manager Mastering, Distribution Operations Resume Examples & Samples

  • Manage mastering & distribution workflows and delivery of media assets and documents, with adherence to target dates under compressed post-production timelines
  • Develop & maintain relationships with technical contacts from internal/external production groups and Network teams to drive workflow communication and accountabilities
  • Review video & audio elements, as well as QC reports, to ensure compliance with regulations and operational requirements
  • Troubleshoot technical & operational issues – both standard and unprecedented – to promote consistency of mastered materials
  • Manage conflict resolution efforts to meet departmental obligations from a variety of producing partners, while maintaining the creative intent of the show/episode
  • Acquire and manage media assets and associated metadata to provide up-to-date information for a variety of downstream users and company archives
  • Provide 24-hour, on-call availability and support to troubleshoot global distribution issues
  • Create and distribute episodic documentation for internal/external departments and vendors, including detailed policies for legally handling the delivery of proprietary material geared towards foreign dubbing and subtitling workflows
  • Create purchase orders for post-production vendors, including detailed process steps for mastering and/or the repair/replacement of rejected elements
  • Ability to learn and utilize Disney proprietary systems & databases and achieve Subject Matter Expert (SME) competency
  • Field inquiries from International counterparts and clients throughout EMEA, LATAM, APAC, India, Japan, Russia and Korea to meet critical distribution deadlines and maintain client satisfaction
  • Participate in workflow change/update initiatives and incorporate new technologies and efficiency opportunities, when possible
  • Test and on-board new production companies, vendors, and/or client delivery systems or file specifications
  • Conduct mastering workflow training sessions and mentor Disney team members and vendor partners on process, as needed
  • Create, support and maintain workflow documentation & diagrams for International and Domestic counterparts
  • Provide absence and vacation coverage for team members to guarantee departmental workflow accountabilities
  • Monitor and track SAP entries for mastering and distribution to ensure accuracy in cost reporting
  • Minimum of 3 years of television production and post-production experience
  • Exceptional communication, collaboration and interpersonal skills in an extreme deadline, high-risk, pressure-filled environment
  • Well organized, detail oriented, self-motivated, team player
  • Capable of maintaining a flexible schedule, and responding reliably to show and personnel demands
  • Proven ability to lead, train, and motivate exempt and non-exempt employees
  • In depth knowledge of audio/video file formats, television standards, film formats, codecs, bitrates, frame rates, video resolutions, aspect ratios, broadcast audio configurations and file distribution methods
  • Experience with mastering workflows and technologies, color-correction, visual effects and image enhancement, as well as an understanding of audio mixing and rescoring, quality control, and foreign dubbing or subtitling practices
  • Strong understanding of production and post-production workflows, as well as emerging technologies
  • Knowledge of content security technologies and protocols
  • Relationship Management, Influencing and Negotiating: Able to work through conflicts to negotiate win/win solutions, shows consistency in words and actions, while projecting a positive image of the Company
  • Seasoned Judgment: Makes timely, tough decisions taking all critical information into account; able to grasp specifics of an ambiguous situation yet keep the larger picture in focus
  • Drives Results: Manages projects, processes, and resources to produce desired outcomes, while holding others accountable to high performance standards and achieving high levels of customer satisfaction
  • Experience as a Post-Production Supervisor or Post-Associate Producer
  • Bachelor’s degree preferred, or equivalent work experience

Manager, Digital Distribution Operations Resume Examples & Samples

  • 5–7 years’ experience in a professional capacity in related areas of expertise (e.g., post production or studio facility technical operations with deep knowledge of digital media tools, techniques and services within the media and entertainment industry)
  • Experience in managing technical staff, facilities and digital operations with deep knowledge and experience in best practices for delivery of file-based workflows and services
  • Experience with overseeing a union staff a plus
  • Subject matter expertise in EST/VOD/Digital distribution specifications, file and packaging formats, workflows, deliverables and quality metrics
  • Up-to-date technical knowledge in digital media tools and technologies
  • Understanding of physical and digital security requirements for digital operations
  • Experience in communicating, building and creating a culture of pro-active, effective content security within the operations staff and facility
  • Experience using metrics to measure performance and identify areas for operational improvement (experience with six sigma, ISO 9001, or other process monitoring and improvement methodology a plus)
  • Experience balancing customer needs with business strategy and fiscal responsibility
  • Ability to anticipate and respond to client requirements in a pro-active, timely, cooperative and thorough manner
  • Possess excellent analytical skills and strong focus on business results and operational efficiency
  • Able to honestly assess organization’s strengths and weaknesses on a regular basis, and develop strategies accordingly
  • Able to set both long term strategic and short term tactical goals for the organization
  • Able to proactively identify potential human resources and participate in the creation and continuous development of required skills and knowledge with the operations team
  • B.S. or B.A. from 4-year College (Field of Study: Film Production preferred)

Distribution Operations Supervisor Resume Examples & Samples

  • Manage and lead a staff of district managers and coordinators
  • Supervising and recruiting contracted newspaper delivery carriers
  • Delivering papers for open or down routes as needed
  • Ensuring customer/subscriber service and satisfaction levels are met or exceeded by the Independent Contractor team
  • Implement strategies to increase retail sales of the Argus Leader and its products
  • Overall responsibility for insuring product position, rack sales effectiveness, point of purchase material application, timely reporting, accounts receivable and adjustments

Distribution Operations Supervisor Resume Examples & Samples

  • Develop and maintain accuracy standards to ensure unit inventory integrity
  • Align with business partners to resolve issues and ensure efficient service
  • Working knowledge of automated distribution and warehouse systems

Distribution Operations Manager Resume Examples & Samples

  • Deputise for Head of Distribution Operations representing Distribution on various committees including Excessive Trading monitoring, Portfolio Disclosure, Regulatory change, technology prioritisation and also external committees where relevant such as IMA and TISA
  • Review & interpret internal policies and external regulation changes. Understand how it impacts the Invesco Perpetual business to ensure it is implemented appropriately, with particular consideration of the impacts on Distribution channels. Work with training function in order to embed understanding for UK Distribution
  • Act as day to day liaison point for operational queries and decision making. Work closely with Distribution teams & other functions to resolve day to day operational and procedural issues
  • Identify and implement business process re-design and continuous improvements, working closely with Distribution Operations Project Manager, Operations Analyst, and other business areas
  • Working with functional areas ensure Distribution requirements are understood and met where functions are outsourced, such as TA and Pensions
  • Represent and be responsible for ensuring Distribution BCP plans are in place and regularly tested, and forward plan/manage other new/key risks to the business e.g. Cyber Crime
  • Ensure Distribution Risks are managed and risk reports kept up to date
  • Champion the consumer in strategic and operational decision making, including projects, and embed a culture of TCF and ensure all activities are in line with TCF outcomes
  • Experience of working in a Senior role in an investment company
  • Knowledge of the asset management industry and regulation
  • Analysis and application of technical and regulatory requirements
  • Experience of strong decision making
  • Experience of process improvements, procedures, and controls/governance (1st Line of Defence)
  • Operations, financial, and people management experience
  • General business knowledge of asset management industry
  • General knowledge of asset management regulation
  • General knowledge of operational processes, process improvements, and third party operating models
  • Good educational background and formal qualifications to ‘A’ level and desirable to Degree level
  • Must be able to build good relationships internally and externally
  • Able to gain respect and confidence
  • Ability to articulate operational and complex/technical decisions and/or requirements
  • Technology literate (MS Word, Outlook, etc.)
  • Highly organised and able to prioritise
  • Flexibility / ability to multi-task and prioritise

Senior Distribution Operations Manager Resume Examples & Samples

  • Ensures compliance with Hazard Analysis and Critical Control Point (HACCP) and with American Institute of Baking and Starbucks quality standards
  • Maintains and improves customer service levels for all business units served. Ensures clear communications among business units and understanding of new and changing business requirements
  • Supports all established plant and departmental goals and objectives. Develops and maintains programs and procedures that contribute to the success of the department and the Company
  • Distribution and related functions 10 years
  • Developing and leading quality, customer service and cost improvement programs in a field or company environment (10 years)
  • Management (5 years)
  • Managing budgets (5 years)
  • Ability to build an organization to support growth
  • Strong leadership skills, with the ability to coach and mentor others

Summer Distribution Operations Intern Resume Examples & Samples

  • Logistics or Operations major
  • DC experience preferred
  • Strong communication, organization, and analytical skills
  • Basic Knowledge of MS Office(Excel,Access,Powerpoint)
  • Internships will begin summer 2016 (Mid to late May) and last for 12 weeks
  • All interns are full-time, paid positions
  • All interns must be able to pay for their own housing and transportation while in Columbus
  • Only the candidates who meet the internship requirements will be contacted for interviews
  • All interns will be required to complete a project at the end of the internship program

Distribution Operations Coordinator Resume Examples & Samples

  • Engage operational leadership, partner departments and production associates by identifying, communicating and maintaining service levels, quality expectations and productivity
  • Monitor and maintain inbound and outbound flows in the distribution center through the use of DC automation and systems
  • Analyze wave and task configuration to maximize efficiency and develop new strategies and rules that improve DC flow and performance
  • Provide leadership and support to operations by serving as a functional subject matter expert for warehouse management and warehouse control systems
  • Assist and support IT and Engineering resources in the configuration and testing of WMS and WCS
  • Develop, execute and maintain metrics and reporting for all areas through use of queries, Access, Excel, and other software applications
  • Effectively move between operational areas and apply experience and skills to support business needs
  • 1-3 years hands on experience with WMS (Manhattan preferred) and WCS software
  • Ability to interact and communicate effectively with all roles in the distribution environment
  • Waving and tasking experience with a tier 1 WMS
  • Advanced experience with operational reporting tools including development, execution and maintenance using queries, Access, Excel and other software applications
  • Strong interest and abilities in data mining & retrieval, organization, analysis and directional presentation of results
  • Ability to read, analyze and interpret general business manuals and instructions
  • Strong written and verbal communications skills in personal and group settings

Distribution Operations Coordinator Resume Examples & Samples

  • Working within the established Sales operations processes, and commercial policies, coordinate
  • Team player with proven ability to build confidence and trust with department members and other departments
  • Ability to read, analyse and accurately interpret contractual legal terms and conditions
  • Excellent organisational / administrative skills and attention to detail in keeping records
  • Ability to proactively identify, prioritize and manage important issues with exceptional attention to detail
  • Highly efficient in use of excel and other process tools
  • Highly self-motivated and resourceful
  • Russian language preferable but not essential
  • Appreciation of TV distribution landscape
  • Educated to Degree level or equivalent

Distribution Operations Manager Resume Examples & Samples

  • Maintain and reduce operating costs whilst maintaining service level provision
  • Work with all operations to assist in driving through process improvements
  • Manage the day-to-day relationship with US Distribution operation to ensure timely processing of requirements
  • Being responsible for Health and Safety

Distribution Operations Manager Resume Examples & Samples

  • Lead multi-site green coffee warehouse operations in compliance to all Starbucks facility and quality standards
  • Collaborate and assists Starbucks Coffee Trading Company in the development and execution of long term green coffee warehousing and handling strategy
  • Conducts regular and routine warehouse audits in collaboration with plant leadership to all pertinent standards, including Starbucks, GCAA, ICE, FDA and BRC
  • Supports supervisors, leads and partners in their efforts to improve productivity, communications and morale
  • Supports the implementation of company programs to ensure the success of the Company
  • Apprises management of team progress toward departmental goals
  • Ensures workplace safety and addresses safety issues promptly and completely
  • Contributes to the development of effective cost-saving initiatives
  • Distribution (5 years)
  • Relevant experience in multiple areas of expertise within Manufacturing or Supply Chains, such as Production Planning, Engineering, Project Management, Manufacturing or related fields, preferably in the Food, Pharmaceutical or Consumer Packaged Goods Industry (3 years)
  • General management (3 years)
  • Managing budgets (1 year)
  • Ability to recommend and implement solutions

Director of Distribution Operations Resume Examples & Samples

  • Coordinate all activities associated with starting up a new distribution center that includes both fulfillment and apparel cleaning operations
  • Manage and supervise direct exempt level reports and up to 150+ non-exempt reports, including all aspects of personnel management
  • Oversee the hire and training of exempt/non-exempt employees
  • Coaches and counsels employees as appropriate to increase their operational and customer service efficiencies
  • Conducts meetings with Distribution Center and Customer Service Supervisors/Managers on safety of overall warehouse production as well as Customer Service Department
  • Oversee and ensure compliance with OSHA, DOT and safety and environmental rules
  • Leads training programs in safety and warehouse processes as well as other areas necessary to operate a successful Distribution Center
  • Manage inventory control including tracking, delivery, shrink and damage
  • Works toward improving productivity while reducing operational cost
  • Ability to effectively present information and respond to questions from employees
  • Addressing key performance measures including but not limited to complaints and problem resolution in Customer Service
  • Work with management and partners to develop business plans for future growth of the company
  • DC start up and transformative change experience
  • 12+ years of management experience in operations, distribution and logistics within a highvolume retail distribution environment with some level of automation
  • Bachelors of Science in a related field, or equivalent experience
  • Six Sigma, Lean or apparel experience a plus
  • Must have good interpersonal communication skills, excellent organizational and detail skills
  • Ability to create and analyze P&L statements, expense controls, and validate processes of KPImeasurements

Distribution Operations Manager Resume Examples & Samples

  • Identifies and communicates key responsibilities and practices to ensure the immediate team of direct reports promotes a successful attitude, confidence in leadership, and teamwork to achieve business results
  • Prepares the distribution team to execute strategic company objectives. Leads initiative to ensure business growth and meet or exceed customer expectations through continuous improvement of distribution operations
  • Adheres to established distribution processes and identifies continuous improvement opportunities to maintain inventory integrity
  • Identifies and implements cost-savings measures that maintain quality and meet or exceed plant and company targets
  • Monitors and controls expenses, equipment needs, staffing levels, overtime and throughput to attain annual production goals and budget improvement targets
  • Distribution and related functions (8 years)
  • Developing and leading quality, customer service and cost improvement programs in a field or company environment (5 years)
  • Working in a major food service or food company distribution center (5 years)
  • Ability to form and develop effective leadership teams

Distribution Operations Manager Resume Examples & Samples

  • University graduate with minimum 5 years working experience in Banking preferably in Branch Operations
  • Excellent command of written and spoken English and Chinese
  • Proficiency in Microsoft Words, Excel and PowerPoint

Converse Distribution Operations Supervisor Resume Examples & Samples

  • Sets priorities to employees to meet daily deadlines, develops plans to meet short-term objectives
  • Prepares and conducts annual employee appraisals/reviews
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  • Experience with Excel, Word, SAP, DCMS and Kronos would be a plus
  • Must understand and foster a diverse workforce

Director, Distribution.operations Resume Examples & Samples

  • Ensures successful performance against sales budgets (monthly and year end)
  • Develops and monitor, departmental expense budgets, provides input and recommendations in the development of capital budgets
  • Prioritize tasks, communicates priorities and ensures completion. Often must react aggressively and rapidly unexpected changes in Sales and Marketing direction
  • Provides physical support necessary in processing finished good order-s through effective space utilization and cost control techniques
  • Retains operational management duties for Brand Distribution center, including development and implementation of standards in picking, packing, doc efficiencies, etc
  • Sets and communicates departmental objectives in line with the North American Distribution strategy Understands and communicates overall company objectives
  • Interviews new management hires and counsels management employees (including, but not limited to performance monitoring and evaluation, corrective counseling and development and termination)
  • Communicates with Brand Heads and Customer Service in the timely and effective distribution of related products. This may include participation in prioritizing and handling multiple brand priorities
  • Maintains security, safety and housekeeping standards. Ensures management communicates and adheres to related objectives
  • Ensures that proper origination database is maintained and applied
  • Ensures stringent accuracy and quality standards are met
  • College degree, preferably in Logistics, material movement, etc
  • 8 yrs previous experience inclusive of 3 years management/leadership experience
  • In-depth knowledge of Traffic, Warehousing and Distribution functions
  • Previous experience working in a modern logistics environment a plus

Distribution Operations Manager Resume Examples & Samples

  • Monitors and controls staffing levels, overtime, and throughput to attain annual budget improvement targets
  • Food service or food company distribution center (3 years)
  • Management (3 years)

Director of Distribution Operations Resume Examples & Samples

  • Work closely with VP in order achieve Monthly and Quarterly Shipping Goals
  • Work with Staff to ensure all jobs are met accordingly
  • Work closely with every Manager to make sure daily task/Goals are met
  • Work closely with the Production/Sales Support Dept, in order to prioritize order processing
  • Work with Inventory Control Dept and help maintain an accurate physical Inventory
  • Keep O/T to a minimum without jeopardizing the mission
  • Plans and coordinates a layout plan in the DC that requires additional space throughout the warehouse
  • Work closely with other Management staff to ensure that everyone works as one unit
  • Strong communication skills with the entire DC at all levels including upper Management
  • Extensive understanding and knowledge of the (WMS) Warehouse Management Systems
  • Monitors Dept expenses. ( especially the O/T)
  • May be required to perform other duties as assigned
  • Required to work O/T or Weekends as needed
  • Full accountability of the depts. mentioned above & movement of product within each Distribution Center
  • Good inter personal skills, preferably Bilingual (English/Spanish)
  • Ability to effectively interact with all levels of personnel
  • Knowledge of WMS system is preferable or other type of DC Management systems
  • Able to use Microsoft Software applications
  • 4 -5 years required of Distribution Management experience
  • Extensive knowledge of the Distribution Center overall order processing
  • Very strong communication and writing skills required
  • Needs to be able to do multiple tasks and work efficiently, to meet company deadlines
  • Willing to work the hours necessary to achieve the Company Mission
  • Associate Degree or equivalent experience is preferred
  • Minimum of 4-5 years experience in a Distribution environment

Distribution Operations Supervisor RDC nd Shift Resume Examples & Samples

  • Requires basic reading, writing and numerical ability
  • Strong verbal communication skills. Effectively motivates and manages a team
  • Valid driver’s license with good driving record may be required
  • Able to operate powered equipment such as forklift or hydraulic jack lift

Distribution Operations Manager Resume Examples & Samples

  • BSc or equivalent preferred
  • Experience with working in a GDP environment as well as people management are strong advantages
  • 5 years prior work experience in a Logistics or Supply Chain environment
  • Extended experience in a loaner distribution operation
  • Ability to work and manage complexity and take ownership for deliverables
  • Experience of leading teams
  • High level knowledge of all relevant operating systems used within the distribution center
  • Fluent in English (written and spoken). Any further language is a plus

Distribution Operations Supervisor Resume Examples & Samples

  • B.S. degree in a related field and/or 2+ years experience in a leadership role
  • At least 1 year experience in warehouse related industry
  • Must be able to read and comprehend materials as applies to work task
  • Demonstrated computer skills (i.e. Microsoft Outlook, Excel, Word)
  • Open to learning technology
  • Demonstrated organizational and people skills
  • Proven ability to lead, motivate, and coach to obtain positive results

Director, Distribution Operations Resume Examples & Samples

  • Develop and execute strategic operational plans
  • Lead and coach direct reports
  • Collaborate with Implementation Manager and team to review identified processes and share best practices
  • Develop, execute, and document all implementation and service processes, procedures, and metrics for streamlined operations and standardized best practices
  • Monitor and track teams’ workflow against recognized milestones and metrics to ensure timely responses are realized for all activities
  • Work with distributors and non-acute distribution sales team to create new and innovative strategies for execution
  • Develop processes that become replicable models for the organization to adopt
  • Develop key measurements that define success and support continuous operational improvements
  • Develop and operationalize onboarding strategies for large distribution opportunities and campaigns
  • Develop strong working relationships with distributor and supplier partners
  • Identify key distributor initiatives and formalize process plans for execution
  • Serves as a liaison between membership, distributors, and suppliers
  • Conduct monthly 1x1 and team meetings to review team performance to goals, plan, and quota
  • Reports progress of all Distributor initiatives to senior leadership

Director of Distribution Operations Resume Examples & Samples

  • Develops, implements and maintains an effective regional strategy by taking knowledgeable risks, knows re-engineering processes that support the customer and cost structure and drives quality processes that lead to continuous improvements
  • Demonstrates extremely high sense of urgency, personal energy, and stamina
  • Capable of handling multiple priorities and extensive time demands
  • Effectively navigates through complex situations, both internal and external, that may require multiple decision makers
  • Effective communicator with internal and external executives
  • Advanced knowledge of Operations Management
  • Excellent communication skills (verbal/written)

Global Distribution Operations Manager Resume Examples & Samples

  • Act as the subject matter expert for all aspects of Distributor Operations with Dropbox
  • Manage the launch plan for all new products into our Channel and 1-Tier Partners
  • Execute the Launch of new SKUs and products with our distributors globally
  • Leverage Distributors to train and support our Partners as an extended sales force to help accelerate global growth
  • Build, develop, and maintain relationships with key stakeholders to optimize departmental effectiveness
  • Responsible for all aspects (design, launch, execution, analysis, etc.) of extended customer support through Distributors, and aligning with our CX team
  • Accountable for high quality, compliant, end to end program optimization and documentation of all processes supporting investments and payouts
  • Ensure timely and accurate delivery to SLA by partnering with peers and stakeholders
  • Proactively identify and manage risks and issues, while maintaining a strong focus on escalation and milestone management
  • Assist with preparation of business performance updates/presentations for the Channel Chief

Senior Director, Distribution Operations Resume Examples & Samples

  • Directly responsible for all aspects of the successful facility startup of the new Distribution House located in the South East
  • Oversees the transition from startup to operation of the South East Distribution House to distribute products in the most cost effective manner within quality and compliance standards
  • Ensures the establishment of operations initiatives for improvement in safety, quality, cost and delivery
  • Leading the use of capital to optimize productivity and enable capacity in order to optimize total cost
  • Ensures the establishment of operations standards for cost control, waste reduction, quality, safety, and complete and on-time delivery
  • Establishes manufacturing policies in the areas of materials usage, shipping and receiving, capacity planning, production scheduling and customer satisfaction
  • Recommend and implement strategic changes in manufacturing and global operations strategy
  • Builds, develops and manages an operations leadership team capable of carrying out needed operations strategies
  • Responsible for the operations and production budget, ensuring compliance with organizational expenditure requirements
  • Responsible for achieving optimum labor and least amount of overhead and material costs in the Distribution operation
  • Alerts executive team of any service, cost or labor overruns and makes recommendations, implementing solutions to problems relating to same
  • Keeps up-to-date on information and technology affecting functional areas to increase innovation and ensure compliance
  • MBA or Bachelor’s degree in Business Administration or Engineering field, with at least 10 years of related experience in a Distribution environment; or equivalent combination of education and related experience
  • Direct responsibility for apparel Distribution Center startups, transitioning to full operations, is critical
  • A proven track record of building strong teams with great results. History of attracting great talent
  • A sincere and contagious passion to take the brand to new levels
  • Experience in the apparel and/or footwear industries strongly preferred
  • Strong and proven relationships across functional lines. A great partner
  • Smart, creative, compelling, driven. Not afraid to lead others past their comfort zone(s). Creates a sense of urgency and brings tasks to completion
  • Respectful of what Under Armour has accomplished to date
  • Ability to listen, to discern and to respect the beliefs of team mates
  • Strong Creative ability to drive the future of UA Distribution
  • Education/Experience/QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
  • CompetenciesTo perform the job successfully, an individual should demonstrate the following competencies
  • Leadership – Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others
  • Strategic Thinking – Develops strategies to achieve organizational goals; Understands organization’s strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions
  • Quality Management – Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness
  • Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics
  • Interpersonal Skills – Focuses on solving conflict, not blaming; Maintains confidentiality; Remains open to others’ ideas and tries new things
  • Teamwork – Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone’s efforts to succeed
  • Managing People – Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates’ activities; Makes self available to staff; Provides regular performance feedback; Develops subordinates’ skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services.; Continually works to improve supervisory skills

Manager Distribution Operations Resume Examples & Samples

  • Adheres to established distribution processes to maintain inventory integrity
  • Apprises management of team progress toward departmental goals. Ensures effective and timely communication of company, plant and departmental information to managers, peers and own work team, including supervisors, leads and partners
  • Establishes and implements quality and cost improvement initiatives that are supported and sustained by all distribution partners. Contributes to the development of effective cost-saving initiatives
  • Supports all established plant and departmental goals and objectives. Supports development and implementation of programs and procedures that contribute to the success of the department and the Company
  • Developing and leading quality, customer service and cost improvement programs in a field or company environment (3 years)
  • Ability to build relationships

Distribution Operations Representative Resume Examples & Samples

  • You have an ability to use your time effectively and are effective in organization
  • Your ability to detect high risk situations or problems and use your skills to react appropriately
  • Your robust verbal and written communication skills
  • You have a strong analytical ability with a keen attention for detail
  • You’re able to be flexible and adapt to new situations

Manager, Distribution Operations Resume Examples & Samples

  • Responsible for managing daily issues in their Areas
  • Responsible for managing and mentoring of Suprevisors, professional staff, and/or production associates
  • Drive process improvements to achieve PD goals for safety, quality, delivery and cost
  • Provide input and recommendations for the identification and selection of improvement projects
  • Responsible for establishing and meeting project quality, delivery, and cost objectives
  • Develop and implement effective means of communicating safety, quality, delivery and cost related metrics to Teams
  • Interface effectively with other Managers to achieve overall goals using shared resources
  • Work with Design and Implementation teams on manufacturability, capability, reliability reviews
  • Assist in data collection and analysis for new business opportunities
  • Maintain and support the Hach ISO9001-based quality system
  • Assist in achieving Policy Deployment and Strategic Plan objectives and participate in monthly PD reviews
  • Drive "best practices" in all areas of responsibility
  • Create and lead PD at Genba visual management process to support Level 3 PD objectives
  • Support key account and other special customer requests
  • Bachelor's degree in a technical (physical science or engineering) or in supply chain, logistics, operations/production management or related field
  • Minimum of 5 years of experience in direct supervisory or facilitation (also experience with cross-functional work groups)
  • Minimum of 5 years of experience in logistics, distribution and warehousing
  • Knowledge of quality principles and tools (problem analysis, statistical tools, design of experiments, control charts, and other quality methodologies)
  • Mechanical skills / abilities preferred
  • Working knowledge of various manufacturing/distribution processes preferred
  • Excellent writing and oral communication skills with the ability to effectively interface with a variety of people at various technical and management levels
  • Good computer skills (work processing, spreadsheets, graphics, statistical tools, etc.)
  • Demonstrated proficiency in time and project management
  • Working knowledge of Lean Manufacturing a plus

Distribution Operations Industrial Engineering Manager Resume Examples & Samples

  • Develops & manages a team of Industrial Engineers & Lean Operations Analysts, advancing the competencies & expertise of the team in Industrial Engineering principles, lean & cc:opex methods, and continuous improvement practices
  • Executes a variety of deliverables, which include improvement projects, corrective and preventative action
  • Develops business case benefit assumptions and analytics for new warehouse processes, tools, and capabilities enabled by new WMS
  • Documentation of current state, ideal state, and future state processes
  • Assesses metrics for dissemination of trends that affect service quality and customer reviews through the use of statistics and quality engineering tools
  • Has ability to teach continuous improvement programs, such as lean principles, kaizen events, process mapping, value stream mapping, best method and work standards development, etc
  • Inventory and slotting/zoning assessments
  • Performance standards/metrics
  • Return on Investment analysis / Operational audits / Multivariable Regression testing
  • Site optimization modeling
  • People leadership, development, succession planning
  • Practices safe work procedures, and follows all safety rules at all times
  • Travel required
  • Best practice development and cost reduction leadership within existing and new Warehouse Management Systems
  • Developing standardized processes within and between sites
  • Ability to write routine reports and correspondence,
  • Proven success interacting with the client (relationship building)
  • Ability to speak effectively before groups of customers or employees of the organization
  • Demonstrated ability to establish and maintain effective communications among and with various departments, facilities, and customers
  • Involvement with senior management both internally and externally
  • Break through barriers, correlates data, recognizes discrepancies in results – follow through to improve processes

Distribution Operations Industrial Engineer Resume Examples & Samples

  • Provides engineering support for process development and improvement initiatives to reinforce the goal of Operational Excellence
  • Provides change management guidance, assists with process and equipment validation including but not limited to development, training, documentation and reporting
  • Generates and assesses metrics for dissemination of trends that affect service quality and customer reviews through the use of statistics and quality engineering tools
  • Communicate and influence all levels of the organization by embodying and exhibiting team spirit at all times
  • Has an understanding of technical requirements associated with continuous improvement programs, such as lean principles, kaizen events, process mapping, value stream mapping, best method and work standards development, etc
  • Takes ownership and personal responsibility to achieve results
  • Ability to assess the effectiveness of processes already in place
  • Work measurement development, implementation, and program maintenance
  • Excellent communication skills – (written, verbal, email, etc.) Must be able to read, write and speak English fluently
  • Ability to influence per persuasion and not just by positional authority is a requirement, as is the ability to be flexible and supportive to other departments in effectively achieving goals for the company
  • Excellent time management and multi­tasking skills are required
  • Proactive and ambitious – ability to create and execute action items to include items that may not be on Gantt chart or “to do list”
  • Ability to identify critical paths and execute (these may change weekly)
  • Ability to make appropriate delegation decisions

Senior Manager, Distribution Operations Resume Examples & Samples

  • Manages day-to-day planning, scheduling, tracking and reporting for operations
  • Ensures timely and appropriate customer service to both internal and external customers
  • Manages relationships with internal customers and external vendors
  • Communicates professionally, effectively and eloquently through all forms of communication with both internal and external stakeholders
  • Identifies opportunities to streamline operations and process improvements
  • Manages inventory statuses (ready to ship, in-transit, backorder) and creates best-in-class process and operations for informing consumers
  • Bachelor’s Degree with an emphasis in engineering, logistics or supply chain
  • Strong background in supply chain management and logistics and distribution operations
  • Familiarity with MHE
  • Knowledge of management principles and practices including budgeting, cost estimating, and fiscal management principles and procedures
  • Coming from miltinational company with international background
  • Must be familiar with Microsoft Office applications including Excel and PPT
  • Warehouse Management System experience with experience in SAP WM

Senior Distribution Operations Analyst Resume Examples & Samples

  • The Sr. Dist. Ops. Analyst will be the focal point for all product movements, inbound and outbound from/to all EMEA Laboratory Product Group Operations
  • Support the annual operating plan, Manage the Distribution centers and forwarders ensuring a consistent and predictable flow of goods, information, reporting and cost
  • Provide detailed, timely and accurate reporting of 3PL warehouse/freight cost and analyses with recommended actions, Manage and represent Supply Chain team on key programs and projects
  • Coordinates LPG EMEA distribution/transportation optimization to reduce cost, complexity and maximize service
  • Coordinates distribution and transportation activities to optimize month end, quarter end and Year end shipments
  • Monitors and ensures compliance to routing guide set up in carrier, service, and mode selection
  • Evaluates and supports improvement of transport co-ordination; both internal and with 3rd party suppliers
  • Establish and monitor goals & metrics aimed at continuous improvement; utilizing existing and developing incremental metrics to ensure customer service and operational efficiency and effectiveness
  • Responsible for distribution and transportation complaints (through SF.com) process and takes appropriate action to resolve issues (root cause analysis, CAPA etc) in collaboration with stakeholders (QA and more)
  • Ensures the performance of all distribution centers carriers meets the expectations of Thermo Fisher Scientific
  • Works with Legal and Insurance on distribution center and transportation claims to reduce Thermo Fisher Scientific impact from transportation issues
  • Ensures internal and 3rd party compliance with all Import / Export and distribution related ISO/GMP, corporate and governmental regulations together with the LPG EMEA Customs and Compliance team
  • Monitors, reports and manages distribution center and transportation cost expenses, transbilling/freight revenue lines and any deviations to insure plans and targets are achieved
  • Understands and audits potential 3rd party billing processes and ensures invoice approval meets Thermo Fisher Scientific requirements
  • Reports cost/transbilling revenue and any deviations to targets on a monthly basis
  • Works with finance and other relevant functions to ensure accurate accrual on distribution operation cost
  • Oversees, optimizes and co-ordinates inbound, outbound and intercompany transportation and distribution service agreements
  • Participates in periodic carrier performance reviews in EMEA
  • Participates in Practical Process Improvement (PPI) projects as needed to improve LPG EMEA distribution/transportation processes
  • Reinforce and role model the Corporate Values (integrity, intensity, innovation, involvement)
  • Bachelor or Master Degree in Supply Chain Management, Operations Management or related field
  • CPIM or equivalent related certification / education
  • Solid experience in Supply Chain or Shipping/Transportation
  • Working knowledge of Visio and PowerPoint and excellent knowledge of Excel
  • Good language skills, English at negotiation level as a minimum
  • German language skills is a plus

Manager Distribution Operations Iran Resume Examples & Samples

  • Graduates from top Business / Engineering School
  • Legally eligible to work in Iran
  • No work experience is required but up to two years relative experience can be a plus
  • Very good knowledge of written and spoken English (on top of Persian)
  • Strong leadership, communication and analysis skills

Director of Distribution Operations Resume Examples & Samples

  • Drive continuous improvement programs across the DCs
  • Assess the integration of 3PL partners to operate DCs and Promo/Packing Centers across the zone
  • Developing and implementing the SBWA/Sustainability vision for Americas
  • Leading the development of a Detailed and Standard Picking Solutions Menu for the zone
  • Partnering with Supply Planning and Customer Care to drive a step change in customer service
  • Implementing value creation programs like Labor Management Systems (LMS) etc
  • Create DC capability that can be capitalized to drive value with Retail Customers
  • At least 5-7 years of DC warehouse management experience; additional Supply Chain experience is welcomed
  • Strong collaboration skills and demonstrated strengths managing across boundaries (internal and external)
  • Knowledge depth in change management and Lean Management Tools are preferred
  • Strong, decisive leader with effective interpersonal skills
  • Personal depth of knowledge and the ability to teach and coach others
  • Project management skills welcomed

Distribution Operations Analyst Resume Examples & Samples

  • Understanding in regional competitive environment and differences
  • Interface to Distributor, Field Sales and PTG (Product Technology Groups)
  • Research and feedback of market/customer/competitor information
  • Project work and design registration checking
  • Pricing confirmation based on project status and pricing history / policies
  • Global understanding of design creation to fulfillment
  • POS goals

Distribution Operations Manager Resume Examples & Samples

  • 50% - Warehouse management/Oversight of 2nd shift Operations Supervisor
  • 15% -Work with Sales – route management and efficiencies, returns
  • 15% -People Management EHS and training
  • 10% -Daily transportation management, working with 3rd Party Logistics Partner
  • 5%- Daily interaction with the finance team and monthly inventory reconciliation
  • 5%- Food Safety compliance
  • Bachelor’s Degree or 5 or more years of experience working in a warehouse and/or distribution environment
  • 5 or more years of Supervisory experience- managing a team of 5+ employees
  • Strong collaboration and influencing skills cross multiple departments/ leadership teams

Distribution Operations Specialist Resume Examples & Samples

  • Tracks, sorts, and distributes incoming mail
  • Processes and delivers outgoing mail; meters and tracks accordingly
  • Prepares and scans documents
  • Sets up, monitors and stuffs print jobs
  • Performs data entry into computer system
  • Receives deliveries of office supplies
  • General computer knowledge plus experience in Microsoft Office programs including Outlook, Word & Excel
  • Average manual dexterity in use of a PC, phone, sorting, filing and other office machines, including mail meters, copiers and scanners
  • Able to be self-directed and perform well in a team environment
  • Ability to lift 20-50 lbs. repeatedly, be on feet standing or walking for prolonged periods
  • Some related experience preferred but not required

Distribution Operations Manager Resume Examples & Samples

  • Coordinate and drive branch premises opening/closing/renovation projects to completion
  • Ensure that Branch functions are operating in adherence to the laid down procedures and within the scope and accountabilities of their respective positions
  • Coordinate and support the review of branch processes and controls, both at the inception of new processes and controls, and when these undergo material change, including appropriate linkage with the Branch Oversight Inspection
  • Ensure tracking and monitoring of variances to ensure desired levels of efficiency are maintained
  • Actively contribute to the country and regional initiatives related to NPS and Provide inputs for changes in the policies, including RCCPM, based on feedback from frontline and clients, while ensuring appropriate balance is maintained for associated risks
  • Establish an effective process to escalate and socialize material risk events and issues with branch management
  • Support the branch network on gap analysis and the implementation of global policy requirements and regional standards, and on the assessment of legal and regulatory requirements with Country Legal and Compliance as well as the development of local procedures
  • Strong writing and presentation skills
  • Strong project management skills with the ability to track multiple projects and deliverables

Manager Distribution Operations Resume Examples & Samples

  • Maintains departmental standards and current knowledge of MGM Resorts International
  • Ensures appropriate checks and balances are developed and maintained to ensure data is entered accurately across all systems and audited for accuracy
  • Manages the hiring, training, payroll and scheduling process for the Distribution Specialists
  • Maintains training materials for all areas of Distribution Operations
  • Oversees CA Ticketing System to prioritize work flow for the Distribution Specialists
  • Project management for corporate or property specific enhancements, such as new room types, name changes of room types, resort fee changes, corporate sales and promotions
  • Assists in the development and modification of reporting strategies to maximize opportunities for consolidation and streamlining of processes
  • Effective and timely use of all communication tools required to update the Distribution Specialists on new items, modification of existing items related to Revenue Management needs
  • Oversees preparation and distribution of yield management data as needed for executive review
  • Oversees daily preparation of all managerial reports used for tracking and analysis
  • Maintains a corporate share-point where all reports/documents will be stored for property distribution
  • Manages promotional property content, selling rates, availability, and booking information for all channels including PMS, GDS, Extranets, Patron and property websites
  • Ensures all room/suite inventory allocations and guidelines are monitored and adhered to in accordance with established policies and procedures
  • Oversees rate audit process for all channels to ensure rate integrity
  • Oversees competitive rate shop process
  • Daily maintenance of all promotions, including but not limited to the promotional pages on property websites, and rate calendars
  • Monitors systems functionality including configuration and interfaces
  • Manages functionality and marketing promotions on all property websites as well as mlife.com
  • Maintains communications with IT staff for development and enhancement of systems
  • At least 3 years previous work experience in Hotel Operations
  • Have a full understanding of Internet and Extranet distribution channels in regards to reports and technology
  • Ability to work in a fast-paced and busy environment, maintain physical stamina and proper mental attitude, ability to deal effectively with management, employees and outside contacts while working under pressure and meeting deadlines, strong leadership qualities and sound judgment with effective decision-making and problem-solving skills
  • Effectively develop support staff to ensure accuracy and consistency, ensure all departmental standards and guidelines are followed
  • Ensure all seated before a computer monitor, work indoors and withstand exposure to various environmental factors, such as noise, dust, cigarette smoke and other environmental factors associated with an indoor environment, able to frequently move freely about the office, sit for long periods and withstand various activities such as frequent walking, standing, and bending, stretching, reaching and kneeling without restriction and able to maintain manual dexterity to access computer via computer keyboard and operate office equipment, such as telephones, copiers, fax machine, etc
  • Extensive knowledge of Microsoft Excel and Word

Production Manager, Distribution Operations Resume Examples & Samples

  • Plans, organizes, schedules, forecasts, and coordinates work in order to meet production schedules and operational goals
  • Reviews and analyses production, quality, and other operational reports, and initiates changes, as needed, to ensure a high level or service to store operations
  • Possesses the ability to utilize a variety of reports, summaries, and procedures to project workload and resolve problems that arise
  • Develops and implements plans, procedures, programs, and strategies to enhance performance, service level, and cost-per-piece
  • Prepares department budget and control expenditures against approved budget
  • Develops an accountable supervisory staff with an emphasis on positive employee relations management
  • Ensures maximum utilization of manpower and equipment
  • Promotes and reinforces safety and security awareness and compliance among all employees

Distribution Operations Engineer Resume Examples & Samples

  • Evaluate, recommend, and implement packaging solutions/changes across plants
  • Evaluate, recommend, and implement palletization solutions/changes across plants
  • Define and implement partial pallet (pick/pack) shipment process
  • Define labeling requirements / processes
  • Collaborate with site QC on packaging testing
  • Evaluate and recommend railcar and truck loading; including dunnage systems
  • Evaluate and implement load unitizing software/systems i.e. load mixing and cubing Commercial products
  • Review current and future product package storage and handling requirements (inside /outside)
  • Integration of new products into storage (i.e. Quest)
  • Interface with EHS team on MSDS, HazMat Shipping and Storage requirements
  • Define and document international containers loading patterns
  • Site Product Flow Engineering; including off-site shuttle flow
  • Advanced ability to read and interpret specifications and drawings
  • Advanced proficiency using root cause analysis to troubleshoot and solve problems
  • Advanced ability to translate technical data into a format and language suitable for personnel
  • Advanced proficiency in Microsoft Office, Load Optimization, Material Flow Simulation, AutoCAD, and Inventory Management Tools such as RF-based WMS
  • Advanced knowledge of manufacturing analysis tools, such as statistical analysis/statistical process control (SPC), process capability studies, lean manufacturing, 5S, Six Sigma, Kepner Tregoe, and/or Design of Experiments (DOE)
  • Knowledge of engineering fundamentals
  • Strongly familiar with standard manufacturing concepts, practices & procedures
  • Advanced knowledge of material storage and handling processes and equipment
  • Strongly familiar with State and Federal Transportation and OSHA Regulations
  • Ability to manage budgets for distribution operations
  • Ability to execute projects within scope, schedule and budget
  • Advanced delegation skills
  • Leadership skills in successfully managing through others
  • Ability to influence, direct, and lead cross-functional teams
  • Advanced organization and scheduling skills
  • Bachelor’s Degree in Packaging or Industrial Engineering
  • 5-7 years of demonstrated experience in Manufacturing/Warehousing environment
  • Demonstrated ability to lead project teams

Distribution Operations Analyst IR Resume Examples & Samples

  • Support Director of Sales Operations in the tactical execution of corporate channel activities
  • Ensure alignment of distribution policies and procedures with Corporate Channel Strategy; enforce compliance with policies and procedures; initiate change to ensure alignment
  • Manage Corporate Sample Program
  • Work with world-wide distributors as communication focal-point for corporate initiatives
  • Roll-out, train and ensure adoption of new systems and processes for distribution and rep channels
  • Work through Sales and TSS teams to support global distribution and rep partners via business reviews, improvement/growth initiatives, inventory management, and key relationships
  • Monitor global channel inventory to ensure inventory levels, bookings trends to ensure distributor behavior is in line with expectations and policies; take necessary actions to when expectations are not being met
  • Develop and publish meaningful metrics that measure inventory, sell-through, growth, margin, and profitability and demand creation
  • Identify ongoing process improvements through collaboration with multiple organizations in lead design, execution and training of those solutions
  • Provide administrative back-up support for sales tools such as ModelN and SAP ECC including day to day support for users, troubleshooting, root cause analysis and system/process improvement initiatives
  • Bachelor’s degree in Business
  • 2-3 years of semiconductor experience working directly with customers, distributors, rep partners
  • Ability to build and maintain internal and external relationships

Distribution Operations Associate Resume Examples & Samples

  • Experience with writing ISO work instructions associated with shipping, receiving and inventory transactions. Assisting in performing and writing test plans /reports associated with package validations used for outbound logistic is preferred
  • Must be experienced at multi-tasking. Ability to achieve high level results in a fast paced environment while taking on additional duties
  • Be able to communicate both verbally and non-verbally in a professional and clear manner
  • Must be able to apply time management skills for working in cross-functional settings to improve processes as they relate to all areas of the department
  • Must be flexible having to move as needed from desk task to physical task
  • Experience working on special projects related to warehouse and logistics workflow with little to no supervision
  • Experience working with spreadsheets, presentations and other various software packages
  • Experience working with SAP and Radio Frequency scan guns
  • Consistently perform cycle count, pick pack and ship accuracy at the meets expectations performance level
  • Reads work order or follows oral instructions to ascertain materials or containers to be moved
  • Pick, pack and ship all manner of material accurately
  • Ability to understand and follow written work instructions counts, weights and records number of units or materials moved or handled in MRP system
  • Transfers material from storage or work sites to designated areas both physically and systematically
  • Secures lifting attachments to materials and transfers loads to destination
  • Attaches identifying tags or labels to materials or marks information on cases, bales or other containers
  • Stacks or assembles materials into bundles and bands bundles together
  • Lifts heavy objects by hand or with power hoist. Cleans work area, machines and equipment
  • Operates industrial truck or electric hoist
  • Works as individual and with team to achieve goals and objectives set forth by management
  • Ability to work and positively contribute to process improvement teams
  • Ability to work as a positive team member, including assisting in areas as directed
  • Ability to ensure shipping is complete at the end by actively participating in all areas of the department as requested outside of assigned projects
  • No supervisory responsibilities
  • High school diploma or general education degree (GED); and two (2) years related experiences and/training in lead role
  • Must be able to pass company and Homeland security background assessments and training
  • Experience with reviewing and verifying manufacturing products via receiving utilizing Material Specification Sheets
  • Ability to demonstrate an understanding of business needs and objectives with the ability to communicate status and management expectations
  • An understanding at a level that may include addition, subtraction, multiplication and division in all units of measure using whole numbers, common fractions and decimals
  • Ability to demonstrate an understanding of reading, inputting and creating spreadsheets in Excel for department metric tracking and process improvement
  • Ability to demonstrate interpersonal skills in dealing with a diverse set of individuals cross functionally while independently meeting stated objectives
  • Ability to read and interpret at a level that may include documents such as safety rules, work instructions and procedural manuals
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form
  • Knowledge of commonly used practices and procedures within distribution and warehousing
  • Knowledge of cold chain distribution processes is a plus

Senior Manager, NPR Distribution Operations Resume Examples & Samples

  • Oversees technical operations of PRSS (Public Ratio Satellite System) and strategic oversight of the Network Operations Center ensuring a high availability network
  • Maintains working knowledge of all technical aspects of NOC operations and systems including but not limited to satellite uplinks, RF transmission systems, file delivery and IP networks
  • Oversees operating policies and procedures and provides feedback on results and provides recommendation
  • Ensures that procedures are correctly followed to meet the distribution system’s needs for highest technical quality and customer service
  • Defines operational goals and objectives. Provides personnel with performance reviews
  • Provides technical and personal development opportunities as required
  • Reviews performance metrics and defines new operating policies
  • Identifies and resolves problems that may impact Public Radio Satellite Systems (PRSS)
  • Manages escalation protocol as required by the business. Ability to provide timely, precise and effectively communication to internal and external departments, vendors, customers and leadership. Ability to communicate well at the executive level
  • Serves the best interest of stations and program distributors
  • A highly competent technical leader versed in emerging technologies and standards
  • Responsible for meeting objectives with a minimal supervision
  • 7 plus years of experience in a leadership role managing a highly technical environment in satellite, IP network and network and/or broadcast operations environments
  • 3-5 years of experience in direct (first-level) user support of advanced network applications and topologies
  • 10 years of experience with digital systems responsible for signal acquisition, encoding, compression, multiplexing and high power transmission systems
  • Experience working collaboratively with engineering providing requirements in respect to building a high availability distribution satellite and IP network and ancillary distribution technologies
  • Demonstrated hands-on systems operations / management experience in advanced, network-focused computer operations in a multi-vendor local area network environment
  • Highly experienced in the design and operation of real-time command and control applications
  • Skilled in managing a union workforce or experience managing a large scale personnel environment
  • Highly collaborative technical management experience providing engineering with operational requirements relative to proactive detection and restoration tactics with a monitor and control systems and broadcast automation
  • Extensive experience managing master control operations and broadcast traffic systems and scheduling systems
  • Ability to provide detailed operational requirements with a strategic objective to provide redundancy, failover, monitoring and alarm thresholds
  • Ability to successfully work across all levels of the organization, including interacting with senior management
  • Ability to drives consensus for a desired future state that meets the business problem and enterprise objectives
  • Ability to effectively handle multiple assignments. Display self-confidence, knowledge and be a quick study
  • A passion for providing unparalleled client service
  • A high level of professionalism and outstanding business judgment
  • Travel, both out-of-town and in-town will be required (10-%)

Distribution Operations Analyst Resume Examples & Samples

  • Partner with the Project Manager through project initiation, estimation, planning, execution, monitoring and closing to ensure project success. Identify and manage project issues and risks, develop constructive solutions and recommend or implement specific actions to address them, ensuring escalation where appropriate
  • Detailed analysis of the impact of regulation and projects on Distribution resources and processes
  • Elicit requirements using interviews, document analysis, business process descriptions, use cases, scenarios, task data, process modelling, and workflow analysis
  • Review, analyse, and evaluate business systems and user needs to determine problem/opportunity/solution resolution and translate them into application and operational requirements. Propose solutions which challenge the status quo. Lead reviews of requirements and design proposals with relevant stakeholders to obtain agreement and sign off
  • Produce process flowcharting, scope, requirements specifications, change control & formal business solution documents
  • Ensure distributors and consumers are considered in strategic and operational decision making, including external communications
  • Communicate, influence and build relationships at all levels within the organization. This includes relationship management of key stakeholders and senior managers
  • Recommend and drive forward continuous improvements for Distribution and maintain evidence/documentation
  • Act as a first level Business Expert for internal queries on policies and technical requirements impacting Distribution; feedback findings to the Training Team to support training and development initiatives
  • Work with the Distribution Operations Management team to identify, create, implement and evidence robust processes and procedures that meet internal policies, external regulation, and continuous improvement objectives
  • General operational support of the Distribution Operations team which includes evidence / documentation of processes and procedures where relevant, management of action logs, meeting minutes, relevant Share-point site management, process controls, etc
  • Ensure all activities are in line with TCF outcomes and relevant regulations
  • Proven business and process analysis & techniques
  • Experience in the asset management industry
  • Experience of managing own workload
  • Proficient in process improvements, procedures, and controls/governance
  • Proficient in use of Microsoft (MS Visio Excel, Word, Powerpoint, etc.)
  • Proficient in data mining and reporting
  • General knowledge of the full investment process and in particular Distribution’s contribution to that process
  • General knowledge of the asset management industry
  • General knowledge of internal policies and relevant external regulations
  • Good standard of general education (A level or equivalent)
  • Good standard of English and Maths
  • Business Analysis qualification desirable
  • Technology literate
  • Accepts responsibility and takes ownership
  • Good communication and relationship building

Director, Distribution Operations Resume Examples & Samples

  • Degree holder with at least 10 years of insurance industry / financial institution / NPS experience
  • Insurance related qualification is an advantage
  • Experience in Distribution is highly preferred
  • Positive mindset and strong problem solving skills
  • Ability to challenge status quo and be innovative to suggest business solutions
  • Proactive; able to work independently and under pressure
  • Able to work across departments
  • Strong PC skills including MS Word, Excel, PowerPoint
  • Excellent communication skills in English and Chinese, both written and spoken
  • Critical and Strategic Thinking:Can apply independent thinking and critical analysis to market trends
  • Analysis, Insight and Problem Solving: Strong problem solving abilities by identifying issues, developing insights and asking the right questions. Takes a logical approach to finding an answer based on research and sound analysis. Through the insights developed, is able to understand and prioritize key issues
  • Collaboration: Fosters productive working relationships across diverse groups to produce superior solutions, build beneficial networks and achieve collective business goals
  • Compelling Communication:Expresses ideas and shares information clearly and concisely; articulates messages, modifies approach, and builds connections/trust
  • Innovative Mindset:Encourages curiosity and diversity of thought to generate ideas, experiments and take calculated risks to improve the business
  • Solution Focused:Owns problems through to resolution, makes timely decisions and applies analytic/systematic reasoning to positively impact team results, organizational performance and the customer experience
  • Project Management: Ability to drive projects to execution by developing deliverables timelines and effectively managing stakeholders
  • Stakeholder Management: Effectively manage cross business and functional stakeholders across Agency, Individual Financial Product, Employee Benefits, Operations and IT, Marketing and Legal and Compliance to provide the deliverables needed to drive projects to completion
  • Change Management/Ambiguity:Can work in a fast paced environment with incomplete information, but continue to push through based on known information, common sense and asking the right questions

Transcon / Distribution Operations Supervisor Resume Examples & Samples

  • 1-2 years background in Logistics, preferably “Road freight” or “Distribution background”
  • Ability to define, develop and document business processes and procedures
  • Effective interpersonal skills. Ability to relate to customers at all levels
  • Be a team player and have the ability to listen, comprehend and effectively communicate to obtain positive results
  • Good computer skills (Excel, Word, PPP and Outlook)
  • Pro-active and strong organizational skill
  • Hazardous Materials Certification specific on Road freight (preferred)
  • Fluent in Spanish and a high level of English
  • Work permit for European Union

Distribution Operations Manager Resume Examples & Samples

  • Excellent Problem Solving skills
  • Ability to work in a "Team" environment
  • High tolerance for Stress
  • Strong Planning, Prioritizing and Organizational skills

Director, Distribution Operations Resume Examples & Samples

  • Implement OBU Distribution Plan to include contracting with and oversight of the building of operational capability by assigned specialty distributors, specialty pharmacies, and other direct buyer accounts as directed, to purchase drug from Novartis and / or provide of certain other distribution services
  • Lead contract development and negotiation. Collaborate with business partners to ensure contract terms and conditions are consistent with company policies. Due diligence contract review and analysis
  • Formulate and secure management approval and implementing distribution strategy for OBU portfolio
  • Execute OBU distribution policy, establish and execute distribution agreements which enable the distribution network to operate efficiently and deliver OBU data requirements in a timely and accurate way
  • Ensure the efficient operation of the Oncology distribution network including monitoring and measuring of such agreements for accuracy of product shipments, product forecast coordination with finance and precision of quarter and year end closing procedures that match inventory as close as possible to demand
  • Contribute in periodic re-evaluation of the Specialty Distribution strategic plan which engages specialty distributors and pharmacies in logistics for the OBU product portfolio
  • Support ADCA implementation of the OBU Distribution Plan by coordinating involvement and fulfillment by internal responsible functions [Trade, IT, Privacy, Legal, Finance, Credit, FRA, MMF, BI]
  • Guide ADCA and participate in negotiation of Distribution Agreements
  • Manage daily distribution operations of accounts covered by Distribution Agreements
  • Draft and coordinate OBU product and distribution communications for Trade
  • Represent OBU distribution and contribute in Supply Support Team meetings for new drugs and dose or package changes
  • Monitor and redress issues in data acquisition and reporting to OBU business partners that is covered by a distribution agreement
  • Work collaboratively with finance, marketing, sales, and OBU business partners to maintain an efficient and market appropriate supply chain for OBU portfolio products
  • Monitor finance department tracking product inventory levels and as needed intervene with accounts to assure inventory matches market demand and close each quarter and year with precision alignment of inventory to demand
  • Serve as a primary point of contact for all supply chain customers and internal Novartis inquiries for issues of supply, product recall, inventory, and data management pertaining to engaged accounts
  • Develop and maintain strategic relationships with Accounts engaged for distribution that differentiate Novartis from other specialty pharmaceutical manufacturers
  • Ensure coordination of distribution agreements with other Novartis specialty pharmacy and distributor programming such as adherence, nurse educator or AE reporting programs
  • Develops and maintains an effective and efficient oncology supply chain for OBU product portfolio
  • Manages product inventory and returns to enhance OBU product performance and profitability
  • Successfully guides negotiation and maintains distribution supply agreements that appropriately support OBU strategic product plans for product access to patients and providers
  • Required to build strategic partnerships with SPs, SD’s and coordinate distribution initiatives with other OBU programming (adherence, AE reporting,)
  • Complies with all laws, regulations and policies that govern the conduct of distribution activities
  • Evaluated through quarterly and annual distribution revenue targets as well as internal and external customer satisfaction

Distribution Operations Assistant Resume Examples & Samples

  • Requires a minimum of 2 years related work experience with a bachelor's degree or 4 years experience with an associate's degree
  • Related experience includes work in Regional Operations Center, Distribution/Transmission Operations Center, Substation, Electric Distribution Construction, Electric Distribution Operations or Electric Distribution Design
  • Full knowledge of concepts and applications of electrical equipment and principles, switching of transmission and distribution equipment, substation switching, service restoration, transmission and distribution system operations and company standards and policies
  • Basic knowledge of math and computers
  • Must be able to meet NERC qualifications
  • Must be able to work rotating shift work

Intern / Co-op, Distribution Operations Resume Examples & Samples

  • Assist DC supervisors and manager on daily operational activities
  • Work with the team to promote safety and sanitation in all areas of the DC
  • Understand how to plan production/staffing needs on a daily, weekly, and period basis
  • Assist in all areas to maximize productivity and performance
  • Understand how to generate distribution/service center productivity reports regarding labor standards
  • Completion of the fist year at an accredited college or university
  • Minimum grade point average (GPA) of 2.5
  • Highly motivated, energetic and capable to address issues with a strong sense of urgency
  • Strong analytical skills, with the ability to report and recommend solutions to challenges
  • Proficienct in Microsoft office programs
  • Previous work experience
  • Team leadership

Distribution Operations Coordinator Resume Examples & Samples

  • Domestic load building
  • Process regional warehouse orders as needed
  • Handle all incoming returns and transfer items to bins in SAP
  • Scanning of all documents for containers
  • Co-ordinate required shipping labels for all orders
  • Daily PGI of Manitoulin orders
  • Processing of courier orders
  • Arrange freight movements for our Lawn Care products out of Future Transfer
  • Daily POFT representative
  • Follows safety & environmental policies and procedures
  • Supports safety & environmental goals and initiatives
  • Participates in safety & environmental meetings, training, emergency drills and hazard recognition programs
  • Reports all accidents, injuries and near misses, and participates in associated investigations

Distribution Operations Manager Resume Examples & Samples

  • PC, MS OS, MS Office Software - strong MS Excel skills required
  • Familiarity with EI’s systems, operations, and data flow
  • Customer Service skills to deal with branch personnel and external customers
  • Ability to work effectively across all levels of development, support and peers
  • Organizational skills to handle multiple tasks to completion simultaneously
  • Physical and System Inventory Controls experience
  • Distribution Experience

Director of Distribution Operations Resume Examples & Samples

  • Develops departmental standard operating procedures, training materials and knowledge checks
  • Consistently reviews, analyzes, and communicates ideas for process improvement and efficiencies to the Vice President of Distribution
  • Oversees staff development and provides guidance to ensure rates & content is accurately displaying on all channels
  • Develops departmental training procedures, ensures Managers & Specialists are trained on all aspects of their job including but not limited to Microsoft Office products, Opera PMS & CRS, Patron, Admin, Aurora, Travelclick’s EZYield
  • Develops and maintains the department project list and calendar, ensuring all projects are implemented on time and completed accurately
  • Develops and ensures timely and accurate preparation of all reports used for tracking and data analysis
  • Uses third party tools and manually runs audits to ensure rates are in parity across all channels
  • Works with the Direct Marketing Team and Revenue Team to ensure promotions are built timely and accurately according to the required schedule as set forth by the Marketing team
  • Oversees the distribution of content to all third party distribution channels, including OTA, Wholesale, GDS, and MetaSearch
  • Ensures maximum exposure, inventory availability, and rate and revenue opportunities are consistently maintained and monitored
  • Develops and oversees corporate share-points where all reports and documents will be stored for access to related property revenue management and marketing teams
  • Provides analytical overview of external trends, enhancements and marketing opportunities existing on various distribution channels
  • Develops and oversees appropriate checks and balances are maintained for the department
  • Ensures consistent monitoring of inventory availability for all market segments and channels, and advises the appropriate Director of Revenue on potential revenue opportunities
  • Works closely with Hotel Operations and the casinos to develop room and suite inventory allocations and guidelines
  • Develops and ensures all operational procedures and standards are in line with the requirements of the data governance team
  • Effectively communicates to the Distribution Team, Revenue Team, Direct Marketing, and Property teams on departmental activity (i.e. rate or system issues, project assignments, etc.)
  • Oversee Distribution Operations (including rate and content teams)
  • Bachelor’s Degree in Business or Hotel Administration; or equivalent education and experience
  • At least 7 years of previous work experience in Revenue Management and/or Hotel Operations

Distribution & Operations Systems Analyst Resume Examples & Samples

  • Provide local system support for SAP WM to solve day to day problems
  • Provide general software support to end-users
  • Liaison with corporate help desk to input and track incidents in Service Now
  • Apply diagnostic and troubleshooting skills to research and resolve PC, RF, printer and system issues
  • Assists with design, testing, implementation and training of new enhancements in SAP WM
  • Develop standard operating procedures and training materials for SAP processes
  • Serve as a training resource and mentor of SAP/IT skills to team
  • Interface with manufacturing, distribution, customer service and transportation teams to ensure on-time shipping and all customer requirements are met
  • Apply lean principles and tools to continually improve operations
  • Maintain work areas in a neat and orderly condition in accordance with the Visual Management and 5S Standards
  • Support site to achieve monthly thru-put goals & KPI’s to provide excellent customer service
  • 2+ years of experience with a warehouse management system
  • Experience with Warehouse Management Systems, preferably SAP
  • Strong Computer skills proficient at Microsoft Excel, Word, Power Point
  • Experience with RF units and thermal label printers
  • Results oriented and experience with problem solving tools with direct involvement in one or more of the following, Six Sigma, Lean Manufacturing
  • Analytical skills to include problem identification and resolution
  • Strong communications skills – written and verbal

Supervisor Distribution Operations Resume Examples & Samples

  • Manage day to day operations of the department while providing a safe work environment and meeting KPIs
  • Monitor and adjust associate staffing levels and schedules to meet customer volume demands and seasonal fluctuations
  • Coach and guide all associates to ensure that they meet required accuracy and productivity goals
  • Drive productivity throughout the warehouse by maintaining a visible presence on the floor, reviewing labor reports, conducting audits and identifying and effectively dealing with performance, safety and productivity issues

Director, Lean Global Distribution Operations Resume Examples & Samples

  • Effective management of the Lean methodology and Continuous Improvement System in the Fender Global Logistics and Distribution Organization
  • Support of Distribution Operations stakeholders including hourly and salaried to achieve performance goals in the areas of safety, quality, cost, delivery and sustainability
  • Effective delivery of Continuous Improvement System (“CIS”) principles & practices through hands-on, interactive training sessions that enable trainees to discover and internalize how the CIS tools are applied
  • Management of lean transformation & sustainment
  • Leading multiple cross-functional global project teams on high-complexity strategic initiatives
  • Design of course content and delivery of instruction to trainees including CIS content as standardized work, workload balancing, job element sheets and instruction training, practical problem solving, process improvement dialog/continuous improvement, waste elimination methods, team concept, workplace organization, and value stream mapping
  • Conducting Kaizen events to create value stream or process maps, conduct time studies, implement pull systems, implement Just in Time actions for scheduling inbound and outbound delivery, create standard work programs, build measurement and visual management systems, poke yoke systems, conduct root cause analysis, conduct 5S initiatives, and balance the work across the entire value stream
  • Leading the Continuous Improvement System Assessment activities across the Fender Global Distribution network including all domestic and International manufacturing locations
  • Supporting and assisting FMIC and Third party front-line leaders by demonstrating the appropriate team-based CIS actions and behaviors
  • Working with the organization’s value stream, to include developing value stream maps that establish future state targets on elimination of non-value added waste and compression of cycle times
  • Leading the cultural transformation of the organization and drive the organization to achieve value added customer focus, rigorous continuous improvement and problem solving. This transformation process will include the development and implementation of employee engagement plans to further enhance the contribution of value adders
  • Leading FMIC’s corporate strategic safety initiatives within the Fender Global Distribution network which will include collecting, organizing and analyzing data for the purpose of developing safety processes and programs to improve the Health and Safety of the employees. Implementing key safety initiatives and programs consistently across the global organization is a critical function of the role
  • Identifying, developing and creating organizational best practices across the Fender Global Distribution network to promote standardized work throughout the company. This will include revising, creating and publishing corporate policies and procedures as it relates to the Distribution Value Stream. The creation, update and maintenance of a Distribution Operations Playbook will be a key responsibility of this position
  • Minimum of 10 years total experience in a high-volume distribution, warehousing manufacturing operation is required. Proven success in leadership skills (facilitation, coaching, communication, interpersonal and organization) is required. Functional ability in WMS systems and SAP
  • Demonstrated hands-on experience with changing management focus from optimizing separate technologies, assets, and vertical departments to optimizing the flow of products and services through entire value streams that flow horizontally across technologies, assets, and departments to customers is required
  • Previous experience working through 3PL providers, including continuous improvement activities, contract interpretation and SLA adherence
  • Working knowledge of J.I.T. and Lean manufacturing methodology and principles, tools, people systems is required
  • Working knowledge of the budgeting process, capital equipment justification/procurement and capacity planning
  • Requires a leadership style that encourages collaboration and teamwork across organizational functions
  • Excellent spoken communication, listening, and comprehension skills along with demonstrated skills in business process change leadership
  • A strong knowledge of process planning and business process re-engineering methodologies is essential
  • Requires knowledge and a strong understanding of the integration of functional area system requirements into corporate systems and business planning processes
  • Proven skill in teaching, training and facilitation with a minimum of three years as a teacher or instructor is required. Experienced in managing and facilitating major training initiatives is required
  • Experienced in observing individuals who are engaged in standard assembly practices
  • Able to provide instruction, guidance, coaching, mentorship and leadership
  • Must have prior experience in planning and project management. Previous supervisory experience is preferred
  • Must possess advanced computer skills and be well-versed in Microsoft PowerPoint, Excel, Word and Project
  • Must be highly motivated, energetic and a self-starter with solid time management, planning and organizational skills
  • Strong quantitative reasoning skills, including the ability to understand and draw conclusions from raw statistical data
  • Willingness and ability to travel up to 50% of the time

Liquefaction & Distribution Operations Leader Resume Examples & Samples

  • Direct Supervisory responsibility for process operators
  • Responsible for recruiting, hiring, performance evaluation, recognition and discipline of process operators
  • Encourages and helps process operators develop and execute personal goals and development plans
  • Creates an environment that fosters team work and develops ownership
  • Will be heavily involved in maintaining the plant’s empowered teams
  • Technology and Work Process Implementation
  • Ensures Most Effective Technology (MET) and specific Operating Discipline requirements are in place
  • Ensures implementation and ongoing effectiveness of defined plant operating discipline to maintain compliance with all applicable regulatory and company policies, rules, and guidelines
  • Promotes corporate initiatives within the department such as productivity and reliability improvements
  • Ensures the leveraging in and out of learning experience reports and implementation of plant specific action items as appropriate
  • Will be involved in Root Cause Analysis either acting as a facilitator or team member
  • Will be an active team member when it comes to shut down and turnaround planning
  • Production Leadership
  • Acts as a primary back-up to the Production Leader
  • Personally participates to meet Business and Plant goals (EH&S, quality, production, cost)
  • Performs appropriate Manage Production roles as determined by Production Leader (Operate Plant, Operating Discipline, Produce to Plan / Record Production, etc.)
  • Will provide a routine field presence to ensure work is being performed safely and effectively
  • A commitment and shared responsibility as a member of the EH&S team in maintaining the “Drive to Zero” effort consisting of 0 OSHA recordable injuries, 0 Process Safety incidents, and 0 compliance violations
  • Reviews and approves Management of Change (MOC) as defined in the MOC Policy
  • Bachelor’s degree in Chemical or Mechanical Engineering
  • 3+ years of experience is required
  • Experience in Plant Operations is required
  • Experience in People Leader beneficial
  • Degree must be from a school that is accredited by an accrediting agency recognized by the Secretary of Education of the U.S. Department of Education
  • This is not eligible for an expat assignment

Distribution Operations Manager Resume Examples & Samples

  • 5-7 years of experience required; preferably in Operations
  • Leadership experience required
  • Knowledge of and demonstrated experiences with Lean Manufacturing methodologies
  • Experience with standard work, quality improvement initiatives, and supply chain standardization in a Distribution Center environment
  • Facility equipment and safety (e.g. Hazmat) training
  • Proficient in standard Microsoft Office applications (Word, Excel, PowerPoint, Outlook, Access)
  • Advanced data analysis skills
  • Good working knowledge or SAP or other IMS
  • Automotive service parts experience
  • Understanding of industry standard parts systems and operations
  • Knowledge of dealer parts operations
  • Formal OSHA (Occupational Safety and Health Administration of US) or WHMIS (Workplace Hazardous Materials Information System for Canada) training
  • Certified Six Sigma Green Belt minimum

VP, Distribution Operations Resume Examples & Samples

  • Responsible for leading, directing and optimizing our distribution network throughout North America to ensure maximum efficiency and reduce costs
  • Drive change and innovations in line with target performance metrics and will establish the strategic direction to achieve industry leading cost effective transportation solutions
  • Develops and promotes BLD distribution and transportation goals and objectives and insures alignment with overall corporate goals and objectives
  • Provides leadership and direction to the Regional Director of Operations (East, Central and West) in implementing distribution best practices
  • Build and maintain collaborative relationships that result in lower cost, efficient deliveries and new methodologies and technologies
  • Provides leadership and direction to transportation team. Holds leaders and teams accountable for performance
  • Evaluate distribution projects including productivity, inventory, manpower and workflows
  • Ensure compliance with DOT or other state and federal regulations, ensuring CSA compliance by lowering and maintaining fleet scores, CARB Compliance, EPA Compliance
  • Assess and evaluate warehouse management and transportation technologies for implementation
  • Oversee overall safety initiatives and functions
  • Analyzes, identifies, and proposes action to the solution of problems with the operations and leadership teams of individual divisions and departments in an effort to increase the effectiveness of operations
  • Builds relationships with key internal and external stakeholders
  • Bachelor’s Degree in Business, Logistics, Supply Chain or another related area
  • Minimum of fifteen (15) years of distribution, supply chain and/or logistics experience
  • Minimum of five (5) years managing a professional team
  • Prior experience managing a department budget
  • Multi-site Distribution Center leadership and operations experience in the food industry
  • Proven success in leading, developing, and managing performance of a team
  • Evidence of ability to reengineer processes and the associated change management process
  • Knowledge of DOT, OSHA or other federal and state legislation or customs regulations that impact distribution
  • Proof of analytical and problem-solving skills developed from sound business judgment & experience
  • Demonstrated negotiation and influence skills
  • Demonstrated written and verbal communication and presentation skills with the ability to communicate to all levels of colleagues
  • The ability to travel as needed, domestically and internationally, and adhere to the LCE/BLD Travel Policy
  • Position requires the ability to travel XX% of time and adhere to the corporate travel policy

Distribution Operations Account Manager Resume Examples & Samples

  • Commercial management role with responsibility for Sales In (equipment and sold supplies) into assigned Distribution accounts
  • Development of business relationships with our key Distributors, both at the operational and the executive level to ensure an effective collaboration
  • Facilitate the demand planning at field level (Integrated Business Planning) to ensure that the future product needs for sell through are understood and available at Distribution
  • Reseller Backlog management
  • Implementation of Distribution Operations strategic initiatives
  • Subject matter expert on all Distributor related operational aspects and be a key focal point for the sales through teams
  • Requires a proven track record in multiple business disciplines; Operations, Sales, Partner Management, Distribution, Marketing
  • Needs at least 5 years’ experience in the IT industry in a variety of Channel roles
  • In depth understanding of the 2 Tier Channel model and the commercial operating model of our Distributors
  • Ability to define and articulate a business objective and its associated strategy
  • Good understanding of the capabilities of the Distribution Partners in North America and the ability to manage the complexity of the relationships and business models
  • Strong commercial business acumen to ensure Xerox’s best interests are met
  • The role is autonomous in deciding priorities and actions to achieve the team’s objectives
  • The role is required to make the appropriate short and long term commercial decisions within the Corporate Guidelines in order to manage the overall relationships with the Distributor Channel
  • Excellent analytical skills in interpreting and creating excel reports
  • Degree level education, supplemented by relevant practical experience and management training
  • Self-starter ability to work independently for sustained periods
  • Strong relationship manager at all levels inside the Distributor
  • Ability to deal with ambiguity. We are transforming the way we work, so the role evolves as we transform our business
  • Travel required within U.S

Distribution Operations Manager Resume Examples & Samples

  • Identify and drive opportunities for continuous improvement in safety, quality, service and productivity
  • Select, train, develop and maintain appropriate staff to meet daily and future operational goals.Partner with the HR department to develop management team through active development planning and performance management programs.Provide frequent feedback, counsel and advice to team members
  • Hold leadership team members accountable for established goals and responsibilities
  • Monitor and track performance of all areas of responsibility with the ability to meet and exceed goals
  • Achieve maximum customer service by maintaining high quality standards
  • Establish and maintain operational procedures for all production departments
  • Ensure appropriate cross-departmental communication occurs to ensure policies and procedures are clearly understood and operational goals are met
  • Balance daily workloads. Forecast upcoming volume and staff accordingly
  • Ensure company policies are followed and administered consistently

Fulfillment Center Senior Distribution Operations Manager Resume Examples & Samples

  • Inspire your team of Operations Managers with challenging assignments and coaching to facilitate individual growth and development; foster a collaborative environment in which diverse backgrounds are respected and valued
  • Develop and manage your budget to accommodate the needs of your team and achieve financial goals
  • Manage a safe workplace by advocating safety training and accident preparedness; lead the facility in safe and efficient operation of all equipment

Global Warehousing & Distribution Operations Manager Resume Examples & Samples

  • Responsible for developing and driving the operational strategy for Damco’s WND product
  • Global owner of all processes within the WND product
  • Responsible for delivering the agreed quality (timeliness and accuracy) at the lowest possible cost for the WND product
  • Manage 1 report (expert level) directly and a large community spanning across the 4 regions in Damco
  • Responsible for Damco’s global WND operational procedures
  • Business owner of the IT applications used in WND operations
  • Responsible for training materials and minimum training requirements within the global WND organisation
  • Manage and drive the project portfolio for WND operations globally
  • LI-CEN

Stock Clerk Central Distribution Operations Resume Examples & Samples

  • Maintains storage areas in safe, neat and clean condition
  • Receives, orders, inventories, stores and distributes supplies
  • User consultation--meets with users to fulfill needs

Director of Distribution Operations Resume Examples & Samples

  • Promotes consistent inter-departmental communication with Sales, Customer Satisfaction, Compliance, Finance, Purchasing, Legal, HR, Transportation, Global Performance Management team and Information Technology to assist the adidas Group in exceeding all corporate goals, initiatives and forecasts
  • Assist in development and manage an annual budget in excess of $140M. Work directly with the Senior Director of Distribution U.S. on the creation of the annual budget. Identify and create models/ tools to track and monitor the department’s performance against annual expense budgets. Responsible for weekly and monthly reconciliation(s) and all CAR(s)
  • Directs and manages the adidas Group’s Supply Chain Compliance, Wave Planning and Routing team(s)
  • Responsibilities include compliance tracking and audits, defining DC process improvements, planning of customer orders for the DC(s) and the timely scheduling of these orders to the customers
  • Maintain KPI(s) for Apparel, Footwear and Hardware from a distribution performance perspective covering planning and on-time shipments. Work closely with the Performance and Analytics Manager and US Controlling team in Portland and Spartanburg
  • Manage all outside vendor agreements covering the distribution facility
  • Assist the Senior Director in Developing short and long-term goals and objectives for the department
  • Ability to readily identify problems, collects data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra
  • Ability to employ both tactical and strategic thinking to set direction for an empowered staff
  • Must have computer skills for e-mailing and communication, ability to use Microsoft Excel and presentation skills

O&t-distribution Operations Head Resume Examples & Samples

  • Drive Service delivery across the network. Ensure suitable training and awareness among staff for all operating procedures and process changes
  • Actively contribute to the country and regional initiatives related to NPS and driving Remarkable Client Experience
  • Proactively review client feedback from surveys/ received from frontline and adapt processes where necessary to help improve service delivery
  • Track complaints and ensure timely resolution. Escalate and represent issues as required to ensure early resolution
  • Track KRIs related to the ATM network and ensure country meets the standards
  • Escalate issues/ outages where necessary to get timely attention and resolution on issues
  • Actively engage with and manage the vendor network to ensure delivery as well as adherence to control standards
  • Have a method to proactively track and monitor branch risk and control indicators. Ensure regular and active engagement with the branches to be able to get a sense of potential risk items
  • Study the available data/ indicators for trends and ensure timely corrective actions are in place for gaps identified
  • Ensure that all Branch Control Issues and other relevant information resulting from the Branch Control Assessment are incorporated in the MCA Entity Rating
  • Track issue and CAP status and progress. Escalate to the Retail Bank Head/ O&T Head and Regional BOH issues and CAPs that are at risk of missing their target dates at least 30 days ahead of the targeted closure date
  • Perform quality assurance on completed CAPs prior to formal validation by other control and assessment functions such as Internal Audit
  • Strong knowledge of branch daily process
  • Strong interpersonal skills with the ability to work collaboratively and with people at all levels of the organization
  • Excellent attention to detail with emphasis on analytical and problem-solving abilities
  • Strong organizational skills with the ability to track multiple projects and deliverables
  • Fluent English (spoken and written) required

Senior Manager of Distribution Operations Resume Examples & Samples

  • Bachelor degree in an applicable discipline (Supply Chain, Logistics) required; Master’s Degree preferred
  • Minimum of 12 years of successful leadership experience in a multi-warehouse (at least 10 locations) wholesale/distribution-based environment required. Preferred experience includes international/global responsibilities, automotive parts experience, and knowledge of automobile dealership channel. Hands-on operational experience in a production environment is preferred
  • Extensive experience required in receiving/put-away, picking/shipping, physical inventories and cycle counting, returns processing, warranty claims processing, non-union and union environments, union avoidance strategies
  • Ideal candidate will be passionate about leadership at all levels, collaborative, and flexible as well as demonstrate initiative and the ability to manage multiple tasks, deadlines and priorities
  • Must be a highly motivated and inspired leader that possesses strong organizational skills, prioritization skills, communication skills, and has the ability to articulate Dealer Tire’s programs and business strategies to drive demand and position the company as the segment leader
  • Candidate must possess excellent analytical skills combined with formal process development to make and support critical business decisions

Regional VP-distribution & Operations Resume Examples & Samples

  • Build and maintain highly successful cross functional relationship with field-based and centralized sales and executive leadership
  • Lead coordination and standardization of distribution functions in areas of order processing, warehouse management, inventory management, customer service and transportation to maximize customer order fill expectations
  • Player/Coach with an active mentoring and teaching role
  • Establish policies and procedures that ensure the effective integration of distribution requirements in a multiple plant/multiple channel/one company network environment
  • Responsible for all cost initiatives with responsibility for overall cost in the network and all cost reduction objectives
  • Active labor & resource oversight for all locations in the region
  • Measure and manage key metrics and objectives for all regional and local operations
  • Work up-stream with supply chain, transportation, & manufacturing on joint cost improvement efforts
  • Responsible for the overall inventory integrity
  • BS in Logistics, Business Management or related degree and 5+ years of warehouse / distribution experience in a leadership position
  • Strong career progression with a willingness to take additional responsibilities and lead transformation change initiatives
  • Must have corporate budget experience, strong understanding of department finance and be able to manage professionals in a complex, fast paced business-minded environment

Distribution Operations Supervisor nd Shift Resume Examples & Samples

  • Thorough knowledge of shipping and receiving procedures including handling exceptions
  • Requires basic reading, writing and numerical ability. Strong verbal communication skills
  • Effectively motivates and manages a team
  • Able to lift up to 50 pounds

Director of Distribution Operations Resume Examples & Samples

  • Oversee the direction and operations of all Distribution departments in Indianapolis and Cedar Rapids, which include Shipping, Receiving, Forklift, Forward Pick, Value Added Services, L4, VAS Sort, Team Service Operations and adidas Team Operations
  • Provide direction and establish expectations for the leaders of the Distribution department. Ensure accountability on all levels
  • Responsible for all budgetary plans and execution against the plans for the Distribution departments referenced above. Ensure positive return on investment for all capital projects taken on by the Dist-Op departments
  • Direct the creation of processes, procedures, controls, utilization of WMS applications, and staffing to support order processing and fulfilment as required by the business
  • Devise strategic vision for Distribution operations and ensure goals are accomplished with regards to customer service levels, throughput/productivity, inventory accuracy, facility cost per unit, succession planning, performance management and operational improvement projects. Maintain a focus on operational efficiencies in order to maximize company margins and to deliver the highest quality product on time
  • Represent Distribution-Operations in dealings with other internal supply chain partners and stakeholders. Set operational objectives so that they are consistent and supportive of overall business objectives. Validate departmental positions on company matters as they relate to other departments, company guidelines, personnel, the parent company, and external customers
  • Manage agreement negotiations and associated relationships as needed with key outside partners to support inventory storage and business volume processing requirements
  • Direct distribution aspects of major transformation initiatives
  • Ability to analyze data and financials
  • Long range strategic planning abilities
  • Tactical decision-making skill
  • Bachelor’s degree in Logistics, Finance or related field required
  • Master’s degree desired
  • 7-10 Years of mid-level management experience in a distribution/logistics environment required

Distribution Operations Supervisor Resume Examples & Samples

  • Drive and achieve targeted supply chain metrics to deliver the right product, in the right condition, at the right time, at the right cost
  • Maintain a high awareness in keeping a safe work environment and safe work culture through daily communication with our associates and management team. Safety must be a consistent message through education, correction, encouragement and recognition
  • Monitor and adjust associate staffing levels and schedules to meet customer volume demands and seasonal volume fluctuations. Partner with human resources to proactively meet these demands in hiring and training associates in a timely manner
  • Ensure strict associate adherence to all engineered labor standards
  • Accountable for the consistent application and support of all policies and procedures including attendance, progressive discipline, application of benefits, associate programs etc. Model behavior consistent with DC leadership role

Distribution Operations Leader Resume Examples & Samples

  • Help ensure a safe work environment meeting OSHA standards. Work with the 3PL to identify gaps and develop remediation plans
  • Serve as the Merck leader and take full accountability for Operational, Safety and Compliance goals for the 3PL
  • Constantly review data proactively, reports to monitor trends and drive continuous improvement efforts to address gaps
  • Strong LEAN/ Six Sigma skills to improve processes and drive takt time improvements through LEAN methodologies
  • Communicate daily, weekly performance and monthly KPIs for the overall performance of the 3PLs
  • Ability to create KPIs for each aspect of the Operation, including labor utilization, meeting increased demand etc
  • Drive standard work and continue improving on shop floor standards
  • Serve as the Merck contact for Quality & Safety Compliance and take pride in driving a safe and compliant culture. Ability to partner with the 3PL to address Quality and Safety issues with a high sense of urgency
  • Previous experience in handling Pharmaceutical and/or Cold Chain products is a heavy plus
  • Ability to partner 3PL to generate meaningful reports and improve IT systems & interfaces with Merck systems is required
  • Serve as liaison with Merck customer teams
  • Minimum of 5 years of management experience in a manufacturing, production, or distribution environment
  • Pharma / Regulated or cold chain experience desired
  • At least 3 years of running large Regional Distribution centers
  • Experience with hourly workforce
  • LEAN or Six Sigma certification and experience
  • Experience with SAP & other warehouse management systems- enough acumen to dictate system changes as needed
  • Highly motivated and data driven. Ability to trend information and solve problems proactively
  • Experience with shop floor process design
  • Good EQ to handle stakeholders at different levels

Distribution Operations Manager Resume Examples & Samples

  • Prior experience working within the utilities and or electrical construction industry
  • Five (5) yrs or more of experience as an Estimator and Project Manager or Construction Manager working with electrical distribution line projects
  • Five (5) yrs or more of experience as a Journeyman Lineman working with electrical distribution line projects
  • Prior experience with financial performance

Area Director, NA Distribution Operations Resume Examples & Samples

  • Lead and direct staff; interview, hire, train, motivate, develop, coach, and evaluate team members to improve execution of the planned activities and maximize results. Role model in a manner that is consistent with our organizational culture, which is based on four corporate values (integrity, intensity, innovation, involvement). Promote a friendly environment, good morale and cooperation among team members. Develop and deliver timely performance reviews to direct staff to ensure goal optimization. Discipline and terminate, as needed with Human Resources’ approval
  • Oversee and direct the operations of several distribution facilities (6 to 8); support service offerings that consistently meet customer requirements through the support of various operational standards
  • Must have a Bachelor’s Degree in Supply Chain, Operations Management, Business Admin or a related field
  • Must have at least 10 years of progressive distribution experience, including at least 5 years in a multi-site distribution environment. Must have managed multiple sites and/or had “big box” experience managing a facility of 400,000 sq. ft. or larger
  • Must have been involved in the 3 phases of the lifecycle of a distribution center: 1) stabilized a facility (possibility during a start-up), 2) optimized (increased the key performance metrics), and 3) implemented innovation (improved the process flow to improve cost, quality, and service)
  • Must have proven experience in implementing change (from a cultural perspective) while being sensitive to the history and accomplishments of the organization
  • Must possess strong leadership to recruit and retain top-notch team members by coaching, motivating, and developing them and be able to address performance issues as they occur. Must be results-orientated with a high sense of urgency
  • Must possess solid interpersonal and persuasion skills to relate well to all levels of the organization, lead team to high levels of performance, work within a cross-functional team environment, and be able to influence others
  • Must have analytical qualities that allow you to plan, organize, and set priorities for the operation. Must be able to make sound decisions decision, through the conceptualization and evaluation of different courses of action to meet or exceed operational goals
  • Must possess excellent organizational skills to manage multiple projects concurrently to meet agreed-upon deadlines, and prioritize and organize others’ work
  • Must possess excellent presentation, oral, and written communication skills to formally present and document ideas and strategic direction to various levels of the organization and to work collaborative with other teams of Thermo Fisher, and to properly convey the organizational vision and goals to employees
  • Must be very proficient in the use of a computer including MS Access, Excel, Word and PowerPoint. Must be able to learn to utilize statistical software, if required
  • Must be willing to relocate for future opportunities

Distribution Operations Analyst Resume Examples & Samples

  • Analyze network and warehouse operations, including performance and productivity data, error rates and their root causes
  • Analyze reports to identify operational issues
  • Manage small operational process improvement projects
  • Maintain and publish standard reports for distribution operations

Distribution Operations Supervisor Resume Examples & Samples

  • Maintaining superior customer service goals and objectives
  • Having ability to succeed in a fast-paced, quickly-changing environment
  • Having ability to successfully meet strict deadlines
  • Being flexible to work first and/or second shift
  • Leading and supervising 20-30 team members
  • Bachelor's degree in Supply Chain Management is preferred
  • Warehouse management experience
  • 3+ years of leadership experience
  • Proven analytical, problem solving and organizational skills

Senior Distribution Operations Analyst Resume Examples & Samples

  • Analyze processes, procedures and systems in order to identify improvement possibilities
  • Coordinate and ensure the successful execution of Logistics projects/Improvements
  • Utilize software application to create departmental tools to automate daily workflow processes
  • Collect data and create user-friendly reports and Metrics using various BI applications
  • Analyze and reconcile all EU freight expenses across the EMEA region; ensure a proper monthly Freight and Distribution Accrual process
  • Generate budget analysis and monthly reporting of operational and financial metrics
  • Execute quantitative analysis to measure impact of project initiatives and track project savings

Distribution Operations Supervisor Resume Examples & Samples

  • Supervises a team of Distribution Specialists and specialists workload
  • Assists the Manager and Director to develop and maintain departmental standard operating procedures, training materials and knowledge checks
  • Ensures appropriate checks and balances are developed and maintained to ensure data is entered accurately across all systems and audited for accuracy
  • Assists the Distribution Operations Managers with the payroll and scheduling process for the Distribution Specialists
  • Manages CA Ticketing System to prioritize work flow for the Distribution Specialists
  • Assists the Distribution Operations Managers with projects and rely on experience and judgment to plan and accomplish goals
  • Effective and timely use of all communication tools required to update the Distribution Specialists on new items, modification of existing items related to Revenue Management needs
  • Supervises daily preparation of all managerial reports used for tracking and analysis
  • Maintains a corporate share-point where all reports/documents will be stored for property distribution and internal training materials and SOPs are kept
  • Provides recommendations for improved processes and procedures to management for review and consideration
  • Supervises competitive rate shop process
  • Performs other job related duties as requested
  • At least 6 years previous work experience in Hotel Operations or relevant experience

Distribution Operations Manager Resume Examples & Samples

  • Experience with WMS (PKMS preferred) and SAP
  • Ability to lead coach and develop staff to improve performance and achieve professional goals
  • Ability to develop long-term plans and evaluate work accomplishments
  • Computer proficiency including specific job-required applications a must
  • Establishes workload priorities and provides clear sense of direction for the team
  • Partners with functional areas to support achieving service level agreements
  • Works with internal customers to optimize Distribution Center costs, quality, safety, and service
  • Ensures accurate forecasting and planning of staff to pick both from bulk and active locations while still meeting or exceeding KPI targets
  • Manages all inbound deliveries to ensure product is received in compliance with vendor packaging and labeling requirements
  • Develops, creates, analyzes and reports to senior management KPI's for each department on a daily, weekly and monthly basis

Senior Manager, Distribution Operations Resume Examples & Samples

  • Customer Order Fulfillment $300M up to 1 billion in sales
  • Inventory Control $30M up to 125M in inventory
  • Orders/day 4K -12,000 customer orders/day
  • Direct Reports 20+ team members

Senior Manager, Distribution Operations Resume Examples & Samples

  • Undergraduate degree in business, logistics, material management or a related field of study or equivalent experience with 5 years progressively responsible management experience in a high volume, multi-shift operation dealing with large team member populations
  • Demonstrated ability to directly influence the work environment by creating a dynamic workplace that effects positive team member relationships as well as effective relationships within and across functional boundaries and with suppliers while driving business results
  • Strong interpersonal skills are needed to directly supervise exempt and indirectly supervise non-exempt positions in multi-shift operation
  • Excellent communication skills both written and oral with the ability to communicate effectively across vertical and horizontal lines
  • Demonstrated analytical, problem-solving, and decision-making skills with the ability to drive results
  • Ability to operate on tight deadlines with multiple priorities that are subject to frequent changes
  • Demonstrated competence in the application and use of operating systems
  • Must be able to interface with a multi-shift operation and physically frequent all areas of offices, Warehouse, and external trailer yards. 60% time in warehouse

Distribution Operations Manager Resume Examples & Samples

  • Excellent communication skills with the ability to communicate effectively in a multi-functional and highly matrixed organization
  • An ability to establish a work environment that reflects and operations on the principals of Eaton values of customer, integrity, respect, teamwork and commitment
  • Foster an environment of engagement and inclusion and team building for all associates. Act with advocacy, empathy, and accountability on behalf of the team
  • Demonstrated analytical, problem-solving, and decision making skills with a proven ability to drive results
  • Ability to operate within tight deadlines with multiple priorities that are subject to frequent changes
  • Ability to recruit, develop, and retain a high performance team at all levels within the organization
  • Demonstrated ability to collaborate effectively with key stakeholders to understand the business needs and then inspire, coach, and lead the team to meet or exceed these expectations
  • In depth knowledge of the material handling equipment options for distribution and optimization of the life and use of the equipment
  • In depth knowledge of the various storage medium and configurations, as well as slotting and consolidation tools and operations, in order to maximize distribution location footprint
  • In depth knowledge of process flow and value stream mapping to drive optimization of people, tools, and resources
  • Experience with fully integrated and automated Warehouse Management Systems both for core process and slotting. Experience with Transportation Management Systems also a plus
  • An understanding of logistics and carrier performance to drive improvements in service to our customers and overall freight spend
  • Financial planning and forecasting skills, for budget oversight and to project results of improvement or risk in operations
  • Bachelor’s Degree from an accredited institution is required
  • Minimum 7 years supply chain, logistics or distribution center experience
  • Minimum 3 years supervisory experience
  • No relocation Is being provided. Candidates must live within a 50 mile radius of the Fontana, CA facility to be considered
  • Must be authorized to work in the US without company sponsorship now or in the future
  • High volume/Multi shift operation with large employee population experience
  • Lean Certified
  • Quality Systems/ISO certification experience

Global Distribution Operations Manager Resume Examples & Samples

  • Assure timely product delivery in accordance with external and internal customer requirements while aligning with manufacturing capabilities and product availability
  • Primary deliverables will be to meet internal KPI of On Time Delivery (OTD) and to ensure the Logistics role in monthly and quarterly revenue recognition is never a cause for missing targets
  • Make go / no-go decisions based on gathering timely order, planning and shipping data
  • Collaborate with multiple business groups with the goal of developing and effectively communicating plans that will ensure optimal revenue recognition,
  • Act as Logistics’ liaison to Sales, Customer Service and Order Management globally
  • Monitor daily finished goods production and create clear and timely reports to be available to WH fulfillment teams
  • Foster and maintain strong working relationships with internal and external business partners to expedite the review and approval process for non-conforming deals
  • Identify operational inefficiencies and make recommendations for cross functional process improvements
  • Provide order fulfillment updates for senior executives from Finance, Sales, Customer Service and Operations for month, quarter and year end closing activities
  • Create and provide weekly shipment reporting (focused on future and active orders) to Sr. Director of Global Logistics
  • Responsible for providing communications and clear direction to Cepheid’s global satellite distribution hubs
  • Understand and follow SOPs to ensure adherence to SOX requirements and procedures set forth in ISO regulations
  • Ability to prioritize workload effectively
  • Ability to lead and set the tone at meetings with a focus on gaining agreement to your original suggestions and how best to move forward
  • Ability to build a collaborative work relationship with different groups within the organization
  • Excellent oral, written and analytical skills
  • Minimum 10 years of experience within a global logistics team with a strong preference for direct experience within Customer Service and Sales Operations teams
  • Ability to contribute as an individual with minimum supervision while demonstrating strong partner and teamwork skills
  • Experience with SAP and SAP reporting tools
  • French as a 2nd Language a plus
  • High level of skill with MS Word, MS PowerPoint, MS Excel
  • Report creation and Data analysis

Distribution Operations Manager Resume Examples & Samples

  • Coach Retail branch colleagues on Branch Operational Effectiveness(BOE) items and other operational risks through phone conversation or email
  • Implements and adheres to daily production requirements/SLA's
  • Serve as role model to drive customer service values and effective management of customer concerns and issue resolution
  • Initiate and support process improvement activity and help to embed a culture of continuous improvement; facilitate change through identification of process gaps and or training opportunities
  • Identify and manage Risk, minimizing the outcome and escalating where appropriate
  • Proactively identify opportunities for change which will add value to the achievement of business objectives and enhance the customer experience; be flexible to react and/or implement change initiatives
  • Ability to support others through coaching and development
  • Superior customer service orientation, advanced analytical and proficient product knowledge
  • 3+ years of Retail Banking experience
  • Strong knowledge of MS Excel and Word
  • Solid time management skills; ability to multi-task and to function efficiently in a high volume, fast paced deadline oriented environment

Distribution Operations Manager Resume Examples & Samples

  • All aspects of facilities – new and relocations
  • Responsible for both the shipping and the receiving operations of this facility
  • Compliance with Environmental, Health and Safety requirements
  • Responsibility for an Operations organization of 20-25 direct and indirect associates distributed across 20+ locations in the South Central Region of Carrier
  • Driving change and standardizing on world class processes