Computer Analyst Resume Samples
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Computer Analyst Resume Samples
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JM
J Moen
Julianne
Moen
1141 Rath Views
Boston
MA
+1 (555) 643 9538
1141 Rath Views
Boston
MA
Phone
p
+1 (555) 643 9538
Experience
Experience
New York, NY
Computer Operations Analyst
New York, NY
Cartwright, Wintheiser and Lubowitz
New York, NY
Computer Operations Analyst
- Apply using your legal name
- Monitor Windows Server operations: server hardware, applications and processing
- Monitor and proactively respond to alerts from automated system monitors to restore service
- Opens, updates, closes and monitors Remedy Trouble Tickets within the SLA
- Complete Daily Check Sheets
- Analyze our ticket performance, identify issues, conduct independent research, and provide technical solutions when necessary
- Effectively lead and prioritize the desktop support team to deliver Client Computing Services to Northrop Grumman customers in the BWI region of the United States
Chicago, IL
Computer & Information Analyst
Chicago, IL
Schiller-Little
Chicago, IL
Computer & Information Analyst
- Capacity to prioritize a variety of tasks and heavy volume of work
- Maintaining functional network topology and helping ensure good performance
- Providing support for computers in the upper level lab and for capstone projects. These computers are used for computation, data analysis, data acquisition and instrument control
- Providing support for the elementary lab computers
- Hire, Train and Supervise Student Workers to Support Day-to-Day Computer Operations
- Recent professional exposure to the following: MAC support & Configuration; SCCM ; Server ; hardware and monitoring software; Windows Active Directory and Group Policy; Windows Server 2008, Server 2012 Operating Systems
- Assisting research groups with hardware diagnostics and repair, or installation of optional components such as bus extensions or dedicated data acquisition/digitizing equipment
present
Boston, MA
Computer Sys Analyst Senior
Boston, MA
Goyette, Feeney and McLaughlin
present
Boston, MA
Computer Sys Analyst Senior
present
- Knowledge of Server networking to include configuration of various networking protocols, troubleshooting and performance monitoring
- Provides technical assistance and mentoring to other members of the desktop support team where necessary
- Knowledge of Network Management using SNMP
- Knowledge of operating system services management
- Applying senior level technical expertise and teaming with other resources to develop and implement technical solutions to a wide range of complex problems
- Knowledge of Server security patching methodologies and management products
- Performs desktop and laptop system deployments including hardware and software configuration primarily PC and Apple computers
Education
Education
Bachelor’s Degree in Computer Science
Bachelor’s Degree in Computer Science
James Madison University
Bachelor’s Degree in Computer Science
Skills
Skills
- Device deployment skills and good knowledge/experience of deployment methods
- Strong attention to detail
- Great interpersonal skills
- Leidos is a global leader in the integration and application of information, technology and systems working to solve the world’s toughest challenges in the civil, health, defense, intelligence and homeland security markets. The company’s 33,000 diverse employees support vital missions for government and commercial customers in 30 countries. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $10 billion for the fiscal year ended January 1, 2016 after giving effect to the recently completed combination of Leidos with Lockheed Martin's Information Systems & Global Solutions business (IS&GS). For more information, visit www.Leidos.com. The company’s diverse employees support vital missions for government and commercial customers. Qualified women, minorities, individuals with disabilities and protected veterans are encouraged to apply. Leidos is an Equal Opportunity Employer
- Excellent communication skills (written and verbal)
- Solid analytical, problem solving and troubleshooting skills
- Knowledge / experience working with Windows 10
- Highly organized
- 2+ years of relevant work experience
- Customer service oriented
15 Computer Analyst resume templates
Read our complete resume writing guides
1
Principal Computer Forensic Analyst Resume Examples & Samples
- Lead and facilitate computer forensic analysis (Collect images, Track forensic cases and request, identify resource constraints, maintain the progress and status of ongoing investigations, etc...) resulting from Information Security incidents consistent with Incident Response and Forensic Program procedures
- Perform in-depth digital forensic analysis on various operating systems (Apple and Windows), mobile platforms, and media types utilizing acquisition software through advanced methods and research techniques
- Perform comprehensive static and dynamic malware analysis, and be able to explain the mechanisms of a malware infection to technical and non-technical audiences
- Provide detailed reports on completed forensic analysis identifying Disney asset affected, malware identified, attack vector, and root cause of activity to aid with potential enterprise wide remediation
- Maintain proper evidence chain of custody and storage of collected images
- Implement and Perform Service Delivery of Forensic Analysis
- Facilitate and oversee the deployment of Encase agents across the enterprise to ensure that proper over the wire image collection is in place
- Develop and maintain Forensic program processes and procedures to ensure consistent and effective handling and analysis of Disney information systems while leveraging available company forensic talent and capabilities
- 8+ years of experience in conducting digital forensic investigations and examinations
- Must have thorough knowledge of information security components, principles, practices, and procedures
- Excellent communication skills (both oral/written) including ability to clearly communicate risks and risk management issues to technologists and non-technologists
- Demonstrate familiarity with the acquisitioning of network and physical data using various software tools, to include but not limited to EnCase, FTK, and Cellebrite
- Experience presenting, explaining, and clarifying complex Forensic data to technical and non-technical audiences
- Must be extremely flexible and able to manage multiple tasks and priorities on very tight deadlines
- Must be familiar with hacker methodologies, incident response procedures and Network Information Security Concepts
- Ability to investigate complex scenarios and solve problems
2
Computer Forensics Analyst Resume Examples & Samples
- Perform digital forensic acquisitions, electronic evidence collections and forensic analysis
- Prepare and maintain case files and write reports with attention to detail and completeness
- Follow strict data and evidence handling procedures
- Work with other analysts in technical examinations, analyzing and reporting on computer based evidence
- Produce high quality written work product, presenting complex technical matters clearly and concisely
- Assist the response incident response process as the escalation point for matters requiring forensics support
- Bachelor’s degree in a relate field or equivalent experience
- 2+ years of experience in a computer investigative, forensic analysis or computer incident response team (CIRT)
- Must be an EnCase Certified Examiner (EnCE)
- Minimum of one additional certification from the following: GIAC Certified Forensic Examiner (GCFE), GIAC Certified Forensic Analyst (GCFA), GIAC Certified Reverse Engineering Malware (GREM), Certified Computer Examiner (CCE), AccessData Certified Examiner (ACE)
- Solid understanding of forensics preservation, chain of custody procedures, evidence-handling and forensics lab best practices
- Extensive working knowledge of Windows and Mac operating systems and file systems
- Demonstrated skills in digital investigations including: computer forensics, network forensics, malware analysis and memory analysis
- Mobile device forensics analysis and incident handling/response skills, a plus
- Confident presenting to management and drafting investigation reports
- Be a self-starter, work independently and adjust to changing priorities
3
Computer Operations Analyst Resume Examples & Samples
- 5 years of experience in the following
- Providing knowledge management documentation for administration processes related to Outlook 2013, Skype/Lync, SharePoint, SharePoint Workspace, LiveMeeting and mobile computing projects
- Providing level 2 support for Outlook 2010 and 2013 and Office 365. 5yrs
- Providing level 2 and 3 support for mobile devices, iOS and Android devices, including Mobile Iron services
- Providing technical support to DOI Address Book project and mobile device interoperability
- Providing level 2 support for Microsoft Lync and Skype for Business
- Providing level 2 support for ID administration and Group Management
- Providing level 2 and 3 support for Microsoft Live Meeting
- Providing level 2 support for Active Directory Users and Computers for PDL and group management
- Creating and supporting shared mailboxes and resource databases
- Providing support and documentation for the SharePoint Shared Mailbox Application for DCS EMG Operations and end users as well as CCMP
4
Computer Analyst Resume Examples & Samples
- 20% User Support: User base consists of engineers, architects, office, and personnel with minimal IT needs/knowledge. Analyst supports users with various needs and expertise. Analyst will determine user needs and determine best configuration – systems, applications, solutions that fit the need and enterprise policies. Facility Services is a 24x7 operation with evening and weekend staff. Support to these groups should be coordinated with rest of IT service management group
- 30% Desktop support: Manage images and deployment using Windows Deployment Server or Clonezilla. Install applications, patches etc locally or via automated tools. Provide access to shared resources. System support extends to mobile devices such as laptops, tablets, and smartphones
- 20% Security: Manage strategies to secure desktops. Use AD tools to patch and update desktops. Use group policies to efficiently define roles and configurations for access and configuration management
- 20% Management: Asset, License, Capacity, and Procurement. Analyst will set and maintain standards for procurement. Analyst will assist in migration of desktop environment to VDI. Tracks assets and audits assets. Procures and manages licenses. Works with departments/user groups to survey capacity and recommend capacity changes
- 10% Support: Will support Server Analyst and Applications Manager as emergency backup
5
Computer & Information Analyst Resume Examples & Samples
- Support the computing hardware and software infrastructure for teaching laboratories and undergraduate research. These responsibilities will include
- Providing support for the elementary lab computers
- Working with the elementary lab staff to determine appropriate specifications for new equipment and then ordering and configuring the new equipment
- Providing support for computers in the upper level lab and for capstone projects. These computers are used for computation, data analysis, data acquisition and instrument control
- Supporting the departments two computer classrooms/computational labs
- Installing and ensuring the functionality of Mathematica
- Assisting in the preparation of the department’s annual ITIE request
- Support Computing Infrastructure (Hardware & Software) for Faculty and Graduate Student Research
- Installing and maintaining research Linux workstations, including high bandwidth networking as part of UCScienceNet. Provide support for both operating system and applications software
- Performing standard system and application software updates for computers in research laboratories and offices (Windows, Mac, and Linux operating systems)
- Installing system upgrades, new software installations, managing licenses including those for university-licensed software
- Managing servers, including data and license servers for certain software packages
- Assisting research groups with hardware diagnostics and repair, or installation of optional components such as bus extensions or dedicated data acquisition/digitizing equipment
- Maintaining functional network topology and helping ensure good performance
- Hire, Train and Supervise Student Workers to Support Day-to-Day Computer Operations
- Assist Research Groups with Planning, Installation, Configuration and Modification of Computers, Local Network Equipment and Printing Facilities
- The Application Process
- For consideration, please submit a cover letter, a resume with address, email and telephone contact information. For full consideration, all application material must be submitted electronically to UC’s on-line application system at https://jobs.uc.edu. Review of applications will begin immediately and continue until the position is filled
6
Computer Programming Analyst Resume Examples & Samples
- 5 years of experience with computer programming analysis, design, or testing
- 2 years of experience with working in a classified environment
- Experience with C/C++, Java, Assembly, and Python
- Ability to analyze computer code for vulnerabilities
- Ability to write programs to support reverse engineering analysis
- Ability to use software, including Microsoft Office for word processing, developing and maintaining spreadsheets and databases, and preparing presentations
- Experience with all-source scientific and technical intelligence research, analysis, and production or analytic support to DoD and US government agencies
- Experience with Pascal, Delphi, Ruby, C#, and Perl
- Experience with emulators and simulators
- BA or BS degree in CS or a related field; MA or MS degree in CS or a related field
7
Computer Forensic & Intrusion Analyst Resume Examples & Samples
- 10-15 years of related experience supporting intelligence operations
- Hard drive and/or cellular phone repair skills
- Network and intrusion analysis
- Forensic video analysis
- Database analysis/development
- Malware analysis
- Finished intelligence report writing
8
Computer Analyst Engineer Resume Examples & Samples
- Create and implement test plans
- Build test cases in python
- Continuously Integrate(CI) platforms, preferably with Bamboo and Jenkins
- Batch files in a Windows environment
- Provide installation, configuration and operational use of network security devices including; firewalls, intrusion detection systems, and network traffic analyzers
- Provide installation, configuration and operational use of anti-virus, anti-spyware, and commercial computer forensic tools and products
- Collect on-net signatures for network security devices and identify those signatures that are unique to a particular device
- Provide support to CNO developers by evaluating CNO tools and techniques with the above mentioned security products and tools
- Provide written reports on results of evaluations
- Bachelor’s degree and a minimum of eight (8) years experience in computer science, information systems, or network engineering
- Minimum six (6) years experience with system (Windows, Linux, and Solaris) and network configurations
- Minimum three (3) years experience with CNO development
- Minimum five (5) years of experience in computer security products on design, installation, configuration and operational use
- Technical writing skills capable of accurately describing lab design, tool usage, and tool testing procedures
- Basic system knowledge of Windows
- VMware experience
9
Computer Sys Analyst Senior Resume Examples & Samples
- Proven ability to work independently and within a team
- Ability to lift computer equipment weighing up to 50 lbs
- Experience with Incident/Problem Management processes and tools (ie. Remedy)
- Proven experience managing software and hardware integration projects
- Experience supporting software toolset (e.g. MS Office, Windows 7 or 8, Apple operating systems or other MS office products)
- Established experience supporting Electronic Communication Tools (ie. Blackberry’s, air cards, or iPads)
- Proven ability to successfully perform a Tech Refresh from conception to completion
- Demonstrated knowledge of IT security based products (ie. PKI Certificates, Outlook and Blackberry encryption tools)
- Proven ability to troubleshoot complex issues
- Working knowledge of IT security based products such as: PKI Certificates, Encryption tools for hard disks, Outlook and Blackberrys
- Familiarity with infrastructure items such as networking and servers
- Ablility to communicate effectively with vendors on LM technical issues
- Familiarity with LM extranet environment and the LM firewall
- Experience supporting the Enterprise Operations common software toolset (e.g. MS Office, SharePoint etc) strongly preferred
- Technical Project Management experience
- VTC equipment support experience (including Tandberg devices, Cisco Jabber)
- Experience with Lockheed Martin Enterprise Operations infrastructure and tools
- Knowledge of Lockheed Martin Service Desk procedures
- Experience with SCCM, GuardianEdge, MEE, VPN, dial–up, and wireless connectivity
- Knowledge about Active Directory and Group Policies Objects (GPO)
- ITSM/Remedy Support experience
- Demonstrated skill in preparation of procedural documentation ie. Standard Operating Instructions (SOI)
- Experience with formal asset management software products
- Experience in a Call Center environment providing remote support preferred
- Microsoft Professional Certifications
- Apple Certification
- HP hardware certified
- Established communication including highly effective verbal and written
- Political and social acumen skills
- Six Sigma Greenbelt certification
- Experience providing offsite support
- Knowledge of Corporate Headquarters support, and other Business Area
- Current Active DoD Secret Clearance
10
Computer Sys Analyst Asc Resume Examples & Samples
- Successful interaction and teaming with EBS team members, management and site customers on technical issues
- Applying senior level technical expertise and teaming with other resources to develop and implement technical solutions to a wide range of complex problems
- Providing solutions that are imaginative, thorough and compliant with all Lockheed Martin processes and procedures
- Works independently with a sense of urgency and exceptional customer service skills
- Provides technical assistance and mentoring to other members of the desktop support team where necessary
- Performs desktop and laptop system deployments including hardware and software configuration primarily PC and Apple computers
- Supports mobile devices such as the iPhone, iPad, and iPods
- Responsible for accurate tracking of all assets supported by Desktop Support
- Maintains technical documentation related to the configuration of production components (i.e. hardware, operating system, applications, management tools, etc.) including installation and troubleshooting instructions
- This position will require a valid drivers license and reliable transportation. U.S citizenship required for facility access
- Experience with troubleshooting iPhones and iPads
- ITSM and Remedy experience
- VPN and Remote Access Support experience
- Microsoft Office experience
- MAC OS X and El Capitan Troubleshooting Experience
11
Computer Operations Analyst Resume Examples & Samples
- Bachelor in Science with 0-2 years system administration experience to include UNIX, Linux, and Windows platforms, or 4 years or experience in lieu of a degree
- Must be able to obtain and maintain a TS/SCI clearance. Must be willing to take a polygraph
- Knowledge and understanding of Enterprise Management Systems to include HP OpenView and CA based Concord
- Requires good communication skills in order for the effective and accurate exchange of information across a multi-location enterprise, with customer visibility into crewbased actions and response
- Independent thinker, able to ascertain source of system problem(s) and recommend/implement changes that improve process efficiencies. Cognizant of troubleshooting procedures and ability to know when deviation from standard practices is necessary
- Active TS/SCI Clearance and SSBI update within the last 7 years
- DOD 8570-1M compliant as an IAT Level 1 or higher
12
Computer Forensics Analyst Resume Examples & Samples
- Have proven knowledge and experience with new technologies and programming techniques for multiple software languages, including, but not limited to: SQL programming, C#, C/C++, Perl, Python
- Have demonstrated experience using regular expression patterns in order to conduct bit-by-bit live searches on media
- Have demonstrated ability to produce forensically sound images of digital media, i.e., SATA, IDE, flash drives using imaging software, such as FTK imager or other command line tools and both internal and external write block hardware
- Demonstrated experience wiping, verifying, and validating media before and after conducting an examination
- Demonstrated experience using virtual platforms such as VMware Server/Workstation in order to mount and view media in its native operating system
- Have demonstrated data recovery/carving experience using WinHEX, X-Ways Forensics or similar tool
- Have a firm understanding of hexadecimal code, file structures to include file headers and footers
- Understand Basic Unix commands for study of CACHE Flow Logs
- Have strong knowledge of TCP/IP, Networking, SMTP, Exchange Message transport, Active Directory, Exchange System internals and database design, Web filtering, Spam Filtering, and Message Capturing Technologies
- Must have an understanding of Privacy Laws, Incident-Response Principles, Encryption Principles and PKI
- Have demonstrated experience conducting cell phone exploitation and extracting pertinent data using cell phone analysis tools such as Device Seizure, Neutrino, BitPim, .XRY/.XACT and other open source tools
- Demonstrated experience using Hyper Terminal to communicate with cell phones using AT commands
- Have a firm grasp on CDMA, TDMA, and GSM Technologies
- Be familiar with and have demonstrated experience using cell phone analysis tools such as Device Seizure, BitPim, .XRY/.XACT
- Have an excellent understanding of the intelligence community
- Must be proficient with Microsoft Excel, Word, PowerPoint, Visio, and other open source word processing tools
- Be detail oriented with a thorough and systematic approach to problem solving
- Demonstrate ability to work in a high energy, fast paced environment where projects and tasks can change rapidly and have the ability to prioritize and manage multiple tasks at one time
- Be motivated to learn and create new and efficient processes and technologies
- Must be flexible with schedule and travel requirements of client service projects
- Possess a professional demeanor and strong communication skills, both written and oral
- Able to prioritize and manage multiple tasks at one time
- Demonstrated ability to work in a high energy, fast paced environment where projects and tasks can change rapidly
- Outstanding written and verbal skills
13
Computer Operations Analyst Resume Examples & Samples
- Active TS/SCI - must be willing to undergo a polygraph
- Experience with supporting and maintaining IT systems
- Ability to work weekends as needed
- Prior work experience within the Department of Defense (DoD) or Intelligence Community (IC)
- DOD 8570 complaint (Security+)
- Experience with DIA
- TS/SCI CI Poly current/active with DIA
- Unix/Linux experience
- Operations and Help Desk experience
- Experience using multi-domain intelligence applications
- 4 year BA/BS degree
14
Computer Operations Analyst Resume Examples & Samples
- Monitor Windows Server operations: server hardware, applications and processing
- Monitor and proactively respond to alerts from automated system monitors to restore service
- Opens, updates, closes and monitors Remedy Trouble Tickets within the SLA
- Other duties as assigned to meet business requirements
- 0 to 2 years of experience in a 7/24/365 command & control center
- 1+ years of hands-on experience in a Microsoft environment
- Knowledge of monitoring alerts and file transmission
- Exhibit teamwork and collaboration
- Reliability in attendance and strong work ethic
- Associate’s degree or higher in data processing or equivalent preferred
- Certifications with Microsoft applications a plus but not required
- ITIL Foundations Certifications a plus but not required
- Familiarity with a variety of system management tools and programs that could include one or more of the following: CA monitoring tools preferred (Spectrum), Microsoft MOM / SCOM, HP SiteScope or Windows event monitoring applications
- Working knowledge of Microsoft Windows Server 2003 or higher, File Transmissions (FTP) and Remedy
- Previous experience working with Microsoft applications such as Office, Visio, Access & SharePoint
15
Computer Analyst Resume Examples & Samples
- Must have 5 years professional experience in computer systems analysis
- Must be proficient in both programming and systems analysis
- Must have experience working with databases, object-oriented programming languages, client-server applications development, and multimedia and Internet technology
16
Computer Sys Analyst Asc Resume Examples & Samples
- Must have current/active FSP security clearance
- 6 to 12 months previous professional experience (including co-op experience)
- Proficient at reading & writing technical documentation.'
- Experience with customer relationship management processes and technology
17
Computer Sys Analyst Senior Resume Examples & Samples
- Bachelors degree from an accredited college in an IT related discipline, or equivalent experience/combined education, with 5 years of professional experience; or 3 years of professional experience with a related Masters degree
- Working knowledge of Microsoft Active Directory administration, Windows Server platforms (2003R2/2008R2), and Windows Operating systems (Window, Windows 7 and above)
- Hardware and software troubleshooting and repair
- Knowledge of disk imaging software
- Proficiency with Microsoft Office products
- Excellent communication and briefing skills; shows tact; effective listening skills and follow through
- Current professional IT certifications (MCP, MSCE, MCSA, A+, Network+, Security+, CCNA, etc.)
- DOD 8570 IAT Level II (Security+) certified
- Familiarization with Defense Information Systems Agency (DISA) DoD Information Assurance Certification and Accreditation Process (DIACAP)/Risk Management Framework (RMF) processes
- Familiarization with DoD IT acquisitions guidance and requirements
- Current Secret security clearance
- Experience with: Windows Deployment Services, Assured Compliance Assessment Solution (ACAS), IT Project Management, System Implementation, PowerShell scripting, and Microsoft Hyper V virtualization
18
Computer Forensics Analyst Resume Examples & Samples
- * OCONUS Travel associated with this position***
- Provide direct Intelligence support. Case managers shall perform rapid data-mining and research to create all-source identity intelligence products, provide input to the BEWL and help standardize TTPs for Biometric, Forensic, and DOMEX Enabled Intelligence (BEI, FEI, & DEI) with a focus on the Afghan/Horn of Africa Counter-Insurgency (COIN) mission. The i2CM will also support the warfighter through identity-centric research on IED networks and provide a path for analytical reach back
- Serve as a focal point and SME for facilitating identity-related issues, taskings, briefings and integration of BEI/FEI/DEI into the targeting process as well as enable integration with rear intelligence support teams at USSOCOM
- Provide embedded i2 research, analysis, and production support to deployed military units in accordance with guidance from the SOCOM i2EC and theater i2 senior leadership. Individual analysts shall be placed and shifted throughout the theater and shall perform duties throughout the theater in accordance with theater priorities. Deployed analysts shall work no less than 12 hours per day, every day, while in theater; 24/7 coverage may be required at some locations as determined by theater i2 senior leadership. In many cases, analysts may be the only individual from this task order on a base. Deployed analysts shall be capable of independently performing all required tasks with minimal oversight and shall be expected to take initiative to overcome analytical, logistical, and technical challenges. If circumstances outside of Government or Contractor control result in support being provided outside of an embedded location, the assigned i2CM shall orient his/her duty day in order to provide the required support by adhering to the supported unit duty hours
- Provide necessary support for customer missions, primarily, but not limited to, support of Counter-Improvised Explosive Device (C-IED) and COIN) efforts located in Afghanistan; Africa; McDill AFB, FL; and other CONUS or OCONUS locations as required
- Provide analytical input as required during mission assessments, requirements gathering, and the implementation of i2 in a forward-deployed, austere, combat environment, and disseminate information and reports, after approval, through appropriate intelligence channels and processes
- Provide nominations to the DoD BEWL for persons of interest in accordance with all applicable SOPs
- Manage DoD BEWL nominations with the current theater BEWL in accordance with all applicable SOPs
- Coordinate with other theater elements and CONUS SOCOM reach back BEI/FEI/DEI capabilities to provide support to theater BEI requirements
- Provide i2 analysis and/or BEWL management training to military personnel as directed by theater i2 senior military leadership
- Provide i2 capability briefings to supported military units and visiting senior leaders as needed
- Capability to execute information processing using SOF i2 case management TTPs
- Other duties may be assigned, as necessary
19
Computer Sys Analyst Senior Resume Examples & Samples
- Utilizing Remedy, work customer reported desktop support issues. Work hardware related issues (desktops, laptops, printers). Resolve issues related to Lockheed Martin standard tool suite. Help walk-in customers with their critical desktop issues. This includes Lockheed Martin common software toolset. Coordinate desktop scans, remediations, and approvals as needed utilizing ACAS and MVM. Remediate desktops based on scan results. Assist the team with desktop and laptop deployments as requested. Assist users in mapping printers. Assist users with their Fort Worth remote desktop issues. Assist users with their Citrix desktop issues. Utilize technical troubleshooting capabilities to resolve issues. Perform other project work related to Desktop and Server Support as directed
- Demonstrated excellent customer service skills in a desktop support role
- Experience supporting Windows 7, 8, and/or 10 and Windows Server 2008/2012
- Experience supporting advanced requirements in the following areas; desktop/laptop, software/hardware and networks
- Requires active DoD Secret (or above) Security clearance
- Current Security + and/or CISSP certification
- Microsoft, Cisco, UNIX or Linux professional certifications
- Familiarity with DIACAP
- Microsoft system administration skills
- Network administration skills
20
Computer Forensics Analyst Resume Examples & Samples
- Provide direct Intelligence support to USSOCOM Identity Intelligence Exploitation Cell (I2EC), USSOCOM HQS, Theater Special Operations Centers (TSOC) and deployed SOF teams in the form of computer and digital media exploitation
- Forensic examiners shall triage digital evidence (hard drives, laptops, flash drives and media cards) and acquire forensically sound images utilizing industry accepted digital preservation principles
- Conduct comprehensive forensic examinations of digital media obtained from a variety of sources and prepare concise reports highlighting findings
- Utilize industry accepted digital forensic tools such as EnCase, Forensic Tool Kit (FTK), Internet Evidence Finder (IEF) and X-Ways Forensics, ADF Triage G2, Spektor and Detego to conduct forensically sound examinations
- Leverage experience and knowledge of advanced computer technologies, encryption schemes and forensic theories to conduct analysis if submitted evidence
- Submit report findings to I2EC analyst via USSOCOM SOF Exploitation Portal (SOFEX)
- Receive, inventory, and maintain proper chain of custody for physical evidence examined
- Collaborate with other forensic analysts and legal experts to identify and recommend methods and procedures for recovery, preservation and presentation of computer and other digital evidence
- Maintain proficiency in use of tools, techniques, countermeasures and trends in computer network vulnerabilities and security practices
- Participate in USSOCOM Sensitive Site Exploitation (SSE) Program Office and I2EC Requirements sponsored technical and operational evaluations of emerging digital forensics solutions to help assess suitability for adoption into the SSE program inventory
- Current computer forensic certification (e.g., CCE, GCFE, GCFA, EnCE, CFE)
- Familiarity with Spektor Forensic Intelligence and Detego Forensics suite of tools
21
Computer Analyst Resume Examples & Samples
- Develops script/code to extend systems, analyze business needs or produce Productivity applications
- Analyzes program/project requirements and develops requirements & specifications
- Coordinates tests of the Systems and participates in trial runs of new and revised Systems and recommends computer equipment changes to obtain more effective operations
- Assist users in customizing Systems to meet specific information technology needs
- Supports users in understanding procedures and CMMS Interface
- Participates in the testing of upgrades of systems enhancements
- Develops and conducts tests to ensure users meet documented procedure requirements
- Analyzes input/output processes, and working parameters for software compatibility
- Work closely with project IT leads and business process teams, both internal and external, to ensure that technical and functional requirements are being met
- Coordinates tests of the system and participates in trial runs of new and revised systems and recommends computer equipment changes to obtain more effective operations
22
Computer Sys Analyst Senior Resume Examples & Samples
- 11+ years of strong COBOL development and maintenance experience
- 11+ years experience coding OS/JCL jobstreams
- 8+ years of strong CICS development and maintenance experience
- 5+ yrs VSAM
- 8+ yrs DB2; Strong experience with advanced DB2 concepts (e.g. nested expressions and DTT)
23
Computer Sys Analyst Senior Resume Examples & Samples
- Professional experience with Incident/Problem Management processes and tools (ie. Remedy)
- Established experience supporting Electronic Communication Tools (ie. iPhones, mobile Hotspots, or iPads)
- Professional Experience working with high level executives
- Dell hardware certified
- Established professional communication including highly effective verbal and written skills
24
Computer Operations Analyst Resume Examples & Samples
- 5 Years experience with Bachelors in Science; 3 Years with Masters; 0 Years with PhD
- Active or ability to obtain a TOP Secret Security Clearance and ability to work in a classified environment
- Experience with Cisco Data routers and switches, and HP OpenView & Remedy applications
- Ability to Lead, train, and understand the GMD GFC Computer Systems Operators (CSO), Network Systems Manager (NSM), and Longhaul Systems Managers (LSM) areas of responsibilities
- Must be able to work day, swing and weekend support to meet mission requirements
- Experience working in an AIX/Solaris environment with moderate UNIX skills
- Networking experience (i.e hardware, routers, switches, IPSs, encryption devices (KIVs) and LAN/WAN technologies)
- Strong work ethic, demonstrated problem solving ability, willingness to learn new skills, and proactive approach
- Self Starter capable of understanding complex logical software issues and resolving them
- Work effectively on a small team with multiple external teammates and customers with the proven ability to obtain consensus
- Capable of taking ownership of issues, developing an in-depth understanding of issues and communicating the results to
25
Computer Sys Analyst Senior Resume Examples & Samples
- Experience with Windows 7 and 10
- Experience with Internet Explorer 11
- Ability to acquire DoD IT1 position of trust clearance
- Possess Security+ CE certification or must acquire within 6 months of start
26
Computer Programming Analyst Resume Examples & Samples
- 3 years of experience with computer programming, coding, and software analysis at both the high-language and machine-language levels
- Experience with programming in C/C++, Assembly, and Python
- Experience with working in a classified environment
- Ability to analyze computer code for vulnerabilities and exploitation potential
- Ability to write programs to support software reverse engineering analysis
27
INL Computer Analyst Resume Examples & Samples
- Develop plans for Automated Data Processing (ADP) systems from project inception to conclusion
- Define the problem and develop system requirements and program specifications,which programmers use to prepare systems documentation programs and tests
- Coordinates with the Project Manager to ensure problem solution and user satisfaction
- Make recommendations, as needed, for approval of major systems installations
- Position requires a U.S. Department of State Moderate Risk Public Trust (MRPT)
- Six (6) years of direct experience
- Knowledge of state-of-the-art storage and retrieval methods is required, as well as the ability to formulate specifications for computer programmers to use in coding, testing, and debugging of computer software
- Teamwork - Builds alliances, partnerships & collaboration with others including those different from him/her; deals tactfully with others; assumes helps with a variety of team roles
- Strategic Planning & Decision-Making - Develops strategic short & long term plans; arranges priorities, distinguishing urgent, important and unimportant in order to meet goals & deadlines; consults & collaborates with appropriate people
- Initiative & Innovation - Generates new ideas personally & encourage team to do the same; stays up-to-date on technology & approaches to work; provides creative solutions & input when faced with challenges
- Interpersonal Relationships - Builds effective relationships with internal & external customers; ability to work independently and coordinate work with others; resolves conflicts in a professional manner
- Quality & Safety - Adheres to all safety & security policies and regulations; demonstrates quality work that is accurate, thorough & efficient
- Continuous Improvement - Examines personal & organizational processes, promotes opportunities for improvement; analyzes successes & failures to learn and improve
- Training & Development - Completes required & suggested training; shows eagerness and capacity to learn; receptive to coaching & feedback
- Integrity - Committed to passionately and consistently promoting a professional culture that is trustworthy, honest, socially responsible, and where differences are respected and valued
- Performance Management - Sets clear expectations & direction for staff; achieves team results consistently; coaches staff to improve; is a positive role model
- Expense Management - Plans budget appropriately, uses sound judgment; analyzes operation for improving expense efficiency; demonstrates knowledge of financial process & results
- Leadership - Builds commitment to team, company, mission & customer through effective & frequent communications; promotes an environment of trust; fosters a respectful, energetic & positive work culture
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Computer Forensics Analyst Resume Examples & Samples
- Active TS/SCI with Polygraph is required
- Information security/information assurance and Computer Forensics experience
- Minimum 5 years of operational software/hardware testing experience
- Experience presenting forensic findings in the form of briefings and/or reports
- Experience with computer forensics tools such as EnCase, Access Data, and FTK
- Experience working in a team environment where one is required to take initiative on certain tasks
- Industry certification such as Certified Ethical Hacker (CEH), GIAC computer forensics certifications, or others
- Experience working in a network security environment, such as a Security Operations Center (SOC), Computer Emergency Response Team (CERT), Computer Incident Response Team (CIRT), Computer Incident Response Center (CIRC), or Cyber Security Incident Response Center (CSIRC)
- Experience with software analytic tools (Word, Excel, PowerPoint, Analyst Notebook, etc.)
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Computer Operations Analyst Resume Examples & Samples
- Perform technical planning, system integration, verification and validation, risk and opportunity assessments, and supportability and effectiveness analyses for total systems
- Perform system performance analysis, timeline analysis, system data trending analysis, requirements allocation and interface definition studies
- Support the identification, development and improvement of system operation and maintenance processes/products
- Develop, coordinate and maintain program operating procedures and systems to ensure effective problem-solving operations
- Supporting system problem/anomaly resolution; investigate and diagnose unexpected system signatures
- Identify and implement new or improved tools and processes to increase team efficiency
- Basic qualifications for a Level 4 are Nine years of professional experience with a bachelor’s degree, or 13 years without a degree
- Knowledge of system life cycle and system engineering best practices; and applying engineering disciplines to real world activities/systems
- Experience in complex system assessment/analysis, including determining whether or not the system performance meets mission requirements
- Detail oriented with proven trouble-shooting skills
- Strong interpersonal skills; a positive, helpful, and professional demeanor. Strong verbal/written communication skills, along with the ability to work well within a team environment
- U.S. Citizenship required. An active TS/SCI clearance based on current SSBI (within 5 years) is required for this position
- Ability to work at a government facility within a multi-contractor (badgeless) team environment
- Familiarity with Windows, UNIX, and/or Linux operating systems
- Proficiency with MS Office applications (e.g., Outlook, Word, Excel, PowerPoint, Project, Access, Visio)
- Familiarity with Nagios, ClearQuest, Oracle, MySQL, and SharePoint, or related applications
- Familiarity with distributed computing systems and/or real-time computing/messaging systems
- Experience with high-level coding languages and scripting/interpreted languages, such as C/C++, Visual Basic, Java, JavaScript, Python, Perl, Shell Script, bash, and awk
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Computer Forensics Analyst Resume Examples & Samples
- A DOD Top Secret/SCI Clearance
- Minimum of seven years’ experience within DoD or equivalent with Government agencies, with five years at the operational level
- Strong oral and written communications skills and be capable of effectively directing subordinates Ability to function as a member of a team while also capable of operation alone with little to no supervision or constant guidance
- Excellent communication and teaching skills
- Bachelors degree desired
- Extensive knowledge of how Technical Exploitation enables the Intelligence Cycle
- Military background and experience with Special Operations
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Computer Forensic & Intrusion Analyst Resume Examples & Samples
- Experienced with vulnerability scanning tools such as Retina and Nessus
- Experience working with web services technologies such as XML, JSON, SOA, REST, and AJAX
- Demonstrated strong interpersonal and organizational skills and ability to serve as central coordination point
- Understanding of USAF and DoD standards from a FISMA compliance perspective
- Strong attention to detail and ability to prepare documents for customer review with limited direction
- Ability to work multiple tasks and flexibility to adapt to dynamic work environment to meet organizational requirements
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Computer Sys Analyst Stf Resume Examples & Samples
- Proven hands on technical lead experience with network administration, troubling-shooting, project management, technology enhancements, system implementation and sustainment
- Has lead a team of eight or more people
- Leadership skills providing technical guidance, oversight and direction to a team of IT professionals
- Outstanding prioritization and organizational skills
- Experience with Microsoft Server 2008 R2 and/or 2012 R2 and Windows 7 and/or 10 Operating Systems
- Experience with Red Had Linux Enterprise 6/7 Operating Systems
- Professional certifications: Security +, or CISSP, Microsoft, Cisco or Linux
- Security Technical Implementation Guide (STIG) compliance management
- Experience with administrative scripting using: Powershell, VBScript, Batch files and task automation
- Experience supporting the following
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Computer Sys Analyst Senior Resume Examples & Samples
- Security Plus Certification or CISSP
- Cisco CCNA and /or CCNP Networking Certification
- Experience with network infrastructure operations in a CISCO environment
- Basic installation and configuration firewall experience
- Network design experience understanding layer 2 layer 3 of the OSI model
- Proven ability troubleshooting network connectivity supporting peer to peer application issues at all levels of the TCP/IP stack via packet capture and analysis
- Ability to lead projects
- Experience network troubleshooting and solving complex problems
- Knowledge of DNS/DHCP
- Knowledge of Network Management using SNMP
- Demonstrate the ability to learn new technologies and disciplines quickly
- Demonstrated ability to successfully manage multi-tasking assignments, and perform well in a schedule driven environment is strongly desired
- Experience providing timely support with short notice and aggressive schedules
- Effective written, verbal and presentation communication skills
- Juniper certification
- Network Management system experience (Spectrum, Infoblox, eHealth, Fluke, Juniper)
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Computer Analyst Resume Examples & Samples
- Design, develop and install the software development lifecycle phases to deliver high quality application solutions that meet business requirements within committed dates
- Work cross functionally to troubleshoot and resolve highly complex issues in an effective and efficient manner
- Provide full system ownership for multiple applications, provide task assignment work direction and mentor other team members. Independently completes customizations to accommodate business processes
- Coordinate and perform regression testing
- Work with outside vendors as needed for support or patching to resolve issues
- Bachelor’s degree in Management Information Systems, Computer Information Systems, or related field
- Must have experience in technically supporting LabVantage software, understanding fundamental design principles
- Proficient in database technologies
- Must be a Citizen or National of the United States, a lawful, permanent resident, or have authorization to work in the United States
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Computer Sys Analyst Senior Resume Examples & Samples
- Secret Clearance with an investigation within the last 5 years
- Holds a current Security + or CISSP certification
- Windows Server Administration (2008 and 2012)
- Experience with Desktop support (Win 7 & Win 10 SHB)
- Experience with upgrading server operating systems, tech refresh, imaging, configuration management
- Experience in computer hardware support including troubleshooting issues and replacement of internal hardware
- Experience in classified infrastructure system administration security management
- Experience with System Hardening and Vulnerability Remediation
- Working knowledge of backup and restore applications
- Active Directory and GPO management
- Linux Suse / RHEL administration experience
- Ability to write and/or edit scripts (Perl, Powershell, etc.)
- Familiarity with virtualization technologies (VMware, Hyper-V)
- Scripting skills to automate tasks on servers
- Demonstrated working knowledge of Disaster Recovery
- Familiarization and knowledge related to Storage Administration
- Familiarization with networking and associated equipment
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Computer Sys Analyst Senior Resume Examples & Samples
- Secret clearance with an investigation within the last 5 years
- UNIX Server Administration
- VMware 6.x
- Red Hat Linux Certified
- Shavlik,
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Computer Operations Analyst Resume Examples & Samples
- STEM BS with two (2) years' experience in Information Systems - Information Technology OR
- MS in Computer Engineering with one (1) years' experience in Information Systems - Information Technology
- US Citizenship required
- BS or MS Degree in Computer Engineering
- Two (2) to five (5) years' experience working as a Computer Operations Analyst in an Information Systems - Information Technology department for an Aerospace company
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Computer Operations Analyst Resume Examples & Samples
- Possess one of the following: Microsoft Technology Associate (MTA), Microsoft Certified Solutions Associate (MCSA), or a Microsoft Certified Technology Specialist (MCTS) certification
- Certified in accordance with DoD 8570.01‐M Information Assurance Technician (IAT) Level II. One of the following: GSEC, Security+ (CE), SSCP, CCNA-Security
- Secret Clearance (Interim to start)
39
Computer Analyst Resume Examples & Samples
- 75% Responsible for ensuring that over 150 PC and Mac computers in two buildings, a variety of digitization equipment for internal and public use, and other peripherals such as directional TVs and barcode scanners are up-to-date and functional for the Libraries developing technological needs; Main computer support duties duties include cleaning and troubleshooting printers, installing monitors, setting up and installing new computers, and inventorying hardware in the two Libraries buildings
- 15% Serves as the back-up system administrator with responsibility for maintaining a large network of computer applications with different operating systems; Installs, tests, maintains, troubleshoots, and upgrades server hardware, software, and network applications
- 10% Shares system maintenance and security responsibilities with Computer Manager I, which includes being on call to address issues and communicate appropriate solutions to LSU Libraries faculty and staff
- 2 years of related Experience
- Demonstrated ability to work with variety of different people and provide excellent customer support for Windows 7 and 10OS issues
- Experience with Linux-based systems, basic MS-DOS commands, writing batch commands & scripts, and using Microsoft SCCM
- Strong written, oral, and organizational skills
- Proactive with problem solving and able to work independently and effectively
- Experience with database management
- Required to provide after hours support to a 24 hour operation, including nights, weekends, and/or holidays as needed
- Position is subject to an office environment and must be able to operate a computer, telephone, other office machinery, and remain seated for extended periods of time
- Bend, squat, twist, move about to accomplish tasks
- Ability to receive and exchange detailed information through oral and written communication
- Make substantial movements of the wrists, hands, or fingers
- 50% Responsible for ensuring that over 150 PC and Mac computers in two buildings, a variety of digitization equipment for internal and public use, and other peripherals such as directional TVs and barcode scanners are up-to-date and functional for the Libraries developing technological needs
- 20% Serves as the back-up system administrator with responsibility for maintaining a large network of computer applications with different operating systems; Installs, tests, maintains, troubleshoots, and upgrades server hardware, software, and network applications; Works with others in the Libraries Technology Initiatives unit and LSU ITS to determine the best solutions for secure redundant storage and backup of all electronic data created, acquired, preserved, and maintained by the Libraries departments
- 20% Shares system maintenance and security responsibilities with Computer Manager I, which includes being on call to address issues and communicate appropriate solutions to LSU Libraries faculty and staff
- 10% Assists with the development of internal policies and procedures related to systems administration and customer access and usage of Libraries equipment; Complies with LSU policies and procedures related to the routine purchase, maintenance, and replacement of staff workstations and other equipment
- 3 years of related experience
- Experience with Linux-based systems, basic MS-DOS commands, writing batch commands & scripts, and using Microsoft SCCM. Extensive server support experience
- Computer science degree or coursework
- Position is subject to an office environment and must be able to operate a computer, telephone, and other office machinery, remain seated for extended periods of time, bend, squat, twist, move about to accomplish tasks
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Computer Sys Analyst Asc Resume Examples & Samples
- A degree in Computer Science, Computer Engineering, Software Engineering, or related field
- Software and hardware problem solving
- Ability to work well in highly diverse, collaborative, team environment
- Effective verbal, presentation, and written technical skills
- Flexible, motivated, self-starter
- Previous System Administration, Software Engineering or Systems Engineering experience
- Familiarity with UNIX, Linux, VM and Cloud
- Shell Scripting ability
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Computer Operations Analyst Resume Examples & Samples
- 2 years of relevant experience with a Bachelor’s in Science degree, or other related discipline; 0 years of experience with a Master’s degree
- The position also requires occasional overtime
- Proven leadership skills and the ability to make decisions that affect the overall performance of the computing environment for our sector business partners is preferred
- Candidate should possess critical thinking ability, leadership skills, and the ability to operate independently with little or no daily supervision
- He/she will be exceptionally customer focus and have the ability to perform in a high stress, fast-paced environment
- Active DoD Security Clearance
- HP and Dell certifications are preferred
42
Computer Analyst Resume Examples & Samples
- 2+ years of relevant work experience
- Knowledge / experience working with Windows 10
- Device deployment skills and good knowledge/experience of deployment methods
- Solid analytical, problem solving and troubleshooting skills
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Computer Sys Analyst Stf Resume Examples & Samples
- Experience in analyzing commercial off-the-shelf computer applications and internal applications and identifying strengths and weaknesses for use in different environments
- Ability to direct and guide junior members of a project team and give feedback to developers
- Experience translating functional needs into systems requirements for large scale, complex applications
- Ability to effectively communicate with both business users and technical resources
- Must be comfortable facilitating meetings and/or conference calls
- Proven Leadership experience in a business analyst role
- Demonstrable understanding of the systems engineering concepts
- Proven written and verbal communication skills
- SCRUM master experience
- Demonstrable the ability to create business cases, Use Cases, and User Stories
- DoD or VA experience preferred
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Computer Operations Analyst Resume Examples & Samples
- Bachelors degree and 2 years system administration experience OR 6 years of experience in lieu of degree
- Basic UNIX/Linux command level knowledge desired that can be applied to troubleshooting and maintaining system operability
- Active TS/SCI Clearance and SSBI update within the last 7 years. Willing to take a Polygraph
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Computer Operations Analyst Resume Examples & Samples
- Bachelor in Science with 0-2 years system administration experience OR 4 years or experience in lieu of a degree
- Able to obtain and hold a TS/SCI. Must be willing to take a Polygraph
- Basic UNIX/Linux command level knowledge desired that can be applied to troubleshooting and maintaining systems operability
- Active TS/SCI Clearance and SSBI update within the last 7 years. Must be willing to take a polygraph
46
Computer Analyst Resume Examples & Samples
- Design, develop and install the software development lifecycle phases to deliver high quality application solutions that meet business requirements within committed dates
- Work cross functionally to troubleshoot and resolve highly complex issues in an effective and efficient manner
- Provide full system ownership for multiple applications, provide task assignment work direction and mentor other team members. Independently completes customizations to accommodate business processes
- Coordinate and perform regression testing
- Work with outside vendors as needed for support or patching to resolve issues
- Bachelor's degree in Management Information Systems, Computer Information Systems, or related field
- Must have experience in technically supporting LabVantage software, understanding fundamental design principles
- Proficient in database technologies
- Must be a Citizen or National of the United States, a lawful, permanent resident, or have authorization to work in the United States
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Computer Operations Analyst Resume Examples & Samples
- Monitoring and remediating issues with alerts and notifications to support servers and other application tools
- Responding to alerts related to file transfer issues or other data issues, and remediating these alerts
- Assisting partners via email and phone to resolve transfer issues which could be related to server, network or other infrastructure components
- Documenting issues and assisting with root cause analysis as needed
- Bachelors Degree in Computer Science or related field is required and 2 years of experience. Additional experience may be substituted in lieu of degree
- Intermediate UNIX/LINUX skills
- Ability to troubleshoot issues and remediate any issues
- Excellent customer service skills and ability to communicate effectively
- Understanding of networking and file transfer protocols
- 2 years of hands on experience UNIX/LINUX
- 2 years of experience in an operational support team
- UNIX / LINUX scripting – ability to write or at least understand
- Experience with communication protocols such as SFTP, SSH, AS2 and Connect Direct
- Appropriate certifications such as A+, Network+, Linux+ or others
- Local to the RDU / Research Triangle Eagan, MN area (this position does not provide relocation assistance)
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Computer Sys Analyst Stf Resume Examples & Samples
- Utilizing Remedy, work customer reported server/desktop support issues
- Performing successful root cause analysis for complex problem resolution
- Performing some analysis and assessment of server performance and storage capacity and planning for future needs
- Performing routine server/workstation OS patching, upgrades, vulnerability/security management and file system maintenance, most of which will occur after-hours and on weekends to avoid customer outages
- User account management
- Experience with Linux Systems Server Administration (e.g., RHEL 6/7)
- Knowledge of operating system services management
- Scripting experience (e.g., Ruby, Bash, KSH, Python, Ansible)
- Storage: Ceph, RGW, S3
- Familiarity with virtualized environments such as VMware and KVM
- Operating system security concepts including SELinux and firewalls
- Microsoft, Cisco, or UNIX professional certifications
- Active Directory skills
- Demonstrated strong verbal & written communication and organization skills
- Experience with successfully delivering documented procedures based on industry standards and best practices
- Active DoD Secret (or above) clearance
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Computer Sys Analyst Senior Resume Examples & Samples
- Analyze and resolve issues related to the network, infrastructure, and tools
- Successfully installing server systems and related hardware
- Successfully interfacing with hardware service controllers and configuring for lights out management
- Successfully installing and configuring operating systems, software applications and programs
- Ability to act independently in closed area environment and lead projects based on program requirements
- Provide input to architected solutions based on customer requirements and coordination with vendors on hardware and software implementation, problems, patches, and upgrades
- Knowledge of Server networking to include configuration of various networking protocols, troubleshooting and performance monitoring
- Knowledge of Server security patching methodologies and management products
- Knowledge of Server virus protection products
- Experience with the OpenStack platform
- RHEL certification (RHCSA or RHCE)
- OpenStack experience: RHOSP, TripleO
- Managing OpenStack services (e.g., Nova, Neutron, Swift, Glance, etc.)
- Managing OpenStack images
- Current Security + and / or CISSP certification
- Demonstrated analytical capabilities to include complex problem solving skills
- Proven and demonstrated proficiency in daily server operations (e.g. account administration, file service management, and print services administration) to include infrastructure security management
- Proven ability to create documentation and reports using MS Word, Excel and PowerPoint
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Computer Operations Analyst Resume Examples & Samples
- Functions as the primary interface to operations for real-time detection, isolation and resolution of ground segment problems
- Acts as the main focal point for identifying, evaluating and correcting network and/or critical system issues and
- Restoring operations as quickly as possible
- Coordinates resources across a vast, multi-location enterprise and interfaces with users, engineers and customers to determine the best course of action
- May be responsible for coordinating, scheduling and executing preventative maintenance activities
- May perform system backups which include backing up applications, software and operating systems
- Some system administrative duties may include system tuning, modifications to authorized user lists and user profiles, file system maintenance, security hardening and technical support to operations
- Engineers also create documentation for incident logging and/or create standard operating procedures for system restoration
- Frequent collaboration with other engineering groups across multiple locations is required
- Provides necessary mentorship, guidance and training to new engineers
- Active TS/SCI security clearance or the ability to obtain one
- An active TS/SCI with Polygraph (Polygraph within the last 4 years)
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Computer Operations Analyst Resume Examples & Samples
- Active TS/SCI security clearance or the ability to obtain
- Bachelors Degree with 0-2 years system administration experience to include UNIX, Linux, and Windows platforms, or 4 years of experience in lieu of a degree
- Requires good communication skills in order for the effective and accurate exchange of information across a multilocation
52
Computer Operations Analyst Resume Examples & Samples
- Provide Information Technology operational support by creating and executing scripts and processes used to facilitate service delivery, maintain system configuration, and reporting processes for the DTS enterprise application. Responsible for continuously monitoring the system and as exceptions occur, evaluate and determine the best course of action to correct the problem using your own judgment. For Example
- If the reporting application is not returning results, you will have to try to replicate the issue and then use Unix/Linux experience to check for space issues and what processes or scripts fail
- While monitoring the system, if you see an application CPU spike to over 50%, you will gather information as to the cause of the spike using Unix/Linux and other system skills to identify what process is consuming the CPU and then correct or report the issue
- If the database is having performance issues while being monitored, you will research and identify what is consuming the CPU then correct or report the issue
- Perform application administration activities associated with installing, configuring, troubleshooting, and expanding our suite of tools used to manage the production, training, and development environments. You are expected to determine root causes, evaluate the best solution, document it, and either correct the issue or routes the issue to the appropriate team. For Example
- If a CRON job fails, identify the root cause and corrects the issue regardless of the environment (Production, Training, Testing, or Development)
- Responsible for configuring agents on servers for collection of logs to set up alerts for the SPLUNK logging tool. If logging has an issue, perform independent analysis of scripts, determine the best course of action, and apply it
- Formulate, affect, interpret, and/or implement operating practices for issues discovered during software implementation in the production environment to document and prevent them from occurring again with future activities
- Perform work that directly affects the business of the program by monitoring, investigating, and resolving operational issues as part of the service delivery of the program. Negative performance of this job would affect the program technical performance
- Develop, test, and execute scripts used to facilitate service delivery
- Resolve operational issues as part of the service delivery of the program
- Make real-time decisions to correct issues if can be done without compromising the production service
- Investigate and resolve operational issues in support of customer mission and make recommendations to the customer at technical meetings
- Analyze, document and reports computer-processing problems, determines cause, assesses alternative solutions, implements corrective action and monitors to avoid recurrence
- Develops, coordinates and maintains department operating procedures and systems to ensure effective problem-solving operations
- Maintains control of software and hardware change implementations and coordinated changes with applicable personnel to ensure proper utilization of CPU resources, channel I/O completion, peripheral devices, DADS and network environments
- Provides network, computer and equipment problem resolution support to improve customer satisfaction in reliability, availability, and cost of services
- Follows program operating procedures to ensure effective system monitoring of a tiered architecture and supports with operations problem-solving
- Must follow Service Delivery operating procedures to ensure effective DTS services and follow processes in support of maintenance and control of software and hardware change implementations
- Candidate must have a Bachelor's Degree in a technical/IT related field
- At least 1 year of experience using Linux (Red Hat, SUSE) to include creating basic shell scripts and being able to explain basic operating system commands
- Must have good oral and written communications skills in order to clearly and effectively convey issues, provide reports, and document operations status such as entering updates for the daily operations log
- Must be a self-starter with demonstrated ability to work independently, handle stressful situations, prioritize workloads and schedules, and solve problems
- Candidate must be a US citizen and be able to pass a background investigation for a Privileged (IT-1) position of public trust
- Shift work and off-hours support is required; candidate will participate in a rotational on-call schedule
- Demonstrated ability to work independently, handle stressful situations, prioritize workloads and schedules, and solve problems
- Knowledge of software lifecycle processes and configuration/change management
- Experience in Operations Service Administration
- Previous work experience on a Travel System or in the travel industry
- Knowledge of Subversion/JIRA (on UNIX/Linux), writing Perl and SHELL scripts and troubleshooting UNIX-based applications is a plus
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Computer Sys Analyst Stf Resume Examples & Samples
- Windows Server Operations Management, Administration (trouble-shooting, project management, technology enhancements, system implementation and sustainment) (GPO's, OU's, AD, Experience with Microsoft Server 2008 R2 and/or 2012 R2, Managing Windows Server Roles: IIS, DNS, WSUS, Print Services )
- Providing technical guidance and mentorship to a technical team. Outstanding prioritization and organizational skills
- Active DoD Secret (or above) Security clearance (updated within the last 5 years)
- Professionals certifications: Security +, or CISSP, Microsoft, Cisco or Linux
- Security Technical Implementation Guide (STIG) compliance management
- Configuration Management Server (CM12) package creation/deployment
- Storage Area Networks (SANs)
- Experience supporting
- Disaster Recovery utilizing Veritas Netbackup
- For application distribution security patches/updates
- IA Vulnerability Management utilizing Security Center/Nessus scanners
- Helpdesk/Desktop and Application support
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Computer Operations Analyst Resume Examples & Samples
- Both hardware and software experience needed
- Experience with MS Access, access rights, Database manipulation for user rights
- Level 1 and 2 support exp. - taking calls, troubleshooting, owning problem start to finish, able to be self-sufficient and good customer service ability
55
Computer Analyst Resume Examples & Samples
- Develop, maintain and deploy optimal and up-to-date configurations of MS Windows (including software) for use in the ITS computer labs or ITS supported computer labs; develop Powershell scripts, batch processes and other programs utilizing ITS approved development languages; maintain MS SQL database for logging and other lab management tasks; establish multi-user access to servers and file systems
- Analyze, develop, deploy and maintain touchless software deployment packages to be deployed over the network to ISU supported computer labs
- Systems Analysis & Systems Administration: analysis, design, development, documentation, creation, testing or modification of computer systems or programs based on or related to a customer or system design specification. This position's specific primary and/or backup system and/or application administration responsibilities include GoPrint, FlexLM, ITS computer lab servers and all ITS support portals and web sites
- Support the IT Service Desk by receiving escalations that require in-depth analysis resulting in the possible development and implementation of IT solutions that meet customer needs
- Recommend and implement IT solutions and business processes for high-profile events and projects after carefully analyzing/assessing needs. Events and projects include, but are not limited to, NWCCU accreditation visits, college/department accreditation visits, State of Idaho Board of Education meetings, NCAA accreditation visits, New Student Orientation, etc
- Bachelor’s degree in relevant field or equivalent work experience
- One year full-time paid professional work experience in computer programming or IT systems support and analysis within the last 5 years
- Experience with developing in Powershell or a related language
- Experience working with the Windows Assessment and Deployment Kit
- Experience working with print management software
- Experience working with image deployment systems
- One year full-time paid professional experience with server operating systems, server based software applications and SQL databases
- Full-time paid professional experience developing touchless software deployment packages
- An in-depth knowledge of the Windows Operating System (Windows 7 or later)
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Computer Sys Analyst Stf Resume Examples & Samples
- Virtualization Technologies (VMWare, VMotion, vCenter, vSphere, vRealize, VUM, Hyper-V)
- Design and configure VM hosts/Guests
- LUN design and implementation
- SAN data storage design, configuration, and management
- Windows operating systems installation and maintenance
- Windows Operating System/Server (7 / 2008 / 2008 R2 / 2012)
- Database backup/recovery
- Active Directory, Group Policy, DNS, DHCP, Exchange
- Ability to obtain a DoD Secret Clearance
- ISCSI storage topology and mapping
- Experience with AWS / C2S
- COTS Integration Experience
- Network: Network configuration, planning, implementation and management
- Microsoft Deployment Toolkit (MDT) and Windows Deployment Services (WDS)
- System Center Configuration Manager (SCCM)
- SharePoint Foundation 2010 / WSS
- UNIX operating systems installation and maintenance
- Unix Red Hat Linux / Solaris x86 experience
- Exchange Services
- Citrix farm installation and maintenance
- Disaster recovery
- Perl programming experience
- Basic scripting – e.g., Bash, PowerShell
