Change Consultant Resume Samples
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Change Consultant Resume Samples
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AC
A Cassin
Ariane
Cassin
8849 Allan Camp
New York
NY
+1 (555) 265 5286
8849 Allan Camp
New York
NY
Phone
p
+1 (555) 265 5286
Experience
Experience
Dallas, TX
Junior Climate Change Consultant
Dallas, TX
Johnston, Brakus and Kautzer
Dallas, TX
Junior Climate Change Consultant
- Work with teams to prepare high-quality materials to support public sector clients, pitching in where necessary
- Report to project managers
- Work with teams to prepare high-quality materials to support public and private sector clients
- Work with teams to prepare high-quality materials to support public and private sector clients, pitching in where necessary
- Workshop and meeting preparation support
- Complete tasks in fast-paced and self-motivated environment in a timely and efficient manner
- Quantitative problem-solving, data collection and analysis, and manipulation of large datasets
Chicago, IL
Business Change Consultant
Chicago, IL
Schiller, Abshire and Prosacco
Chicago, IL
Business Change Consultant
- Work closely (on your own and as part of a small team) with clients undergoing significant organisational change and to add immediate and tangible value
- Provide leadership, support and advice to the wider business
- Identify and manage anticipated resistance
- End to End impact analysis to provide costed business cases
- Identify and manage stakeholders
- Develop client relationships, gaining trust and respect
- Complete change management assessments
present
Philadelphia, PA
Senior Change Consultant
Philadelphia, PA
Maggio-Mertz
present
Philadelphia, PA
Senior Change Consultant
present
- Developing sound plans and implementing strategies to manage communication, training and engagement
- Developing and managing effective relationships with key stakeholders whilst managing people related to business risks and project benefits
- Planning and executing change management advice to other project teams with a focus on education, training and communication
- Establishing and managing client expectations while maintaining a positive, proactive and professional demeanor
- Planning and executing change management advice to other project teams with a focus on education, training and coaching
- Developing and maintaining strong stakeholder relationships within the customer
- Developing a strategy with the customer view in mind
Education
Education
Bachelor’s Degree in Computer Science
Bachelor’s Degree in Computer Science
The George Washington University
Bachelor’s Degree in Computer Science
Skills
Skills
- Ability to learn complex business and system problems quickly
- Proven ability to manage and set client expectations, manage client escalations, and negotiate resolution
- Ability to interact and communicate with people at all levels, from the C-Level to individual contributor
- Professional qualification relevant to role (e.g. ISEB, Agile qualification)
- Proven ability to manage short and long term engagements with multiple project tracks and teams
- Excellent communications skills (written / verbal)
- Ability to collaborate with IT teams including Third Party suppliers and strategic outsource partners
- Proven business change management experience, ability to engage, challenge and influence stakeholders at every level
- Strong experience of at least 1 of the following disciplines: Process Analysis, Business Analysis, Systems Analysis in an Agile environment
- Proactive self starter who can shape and define programme features and user stories, and maintain a programme and team backlogs
15 Change Consultant resume templates
Read our complete resume writing guides
1
Global Advisory Business Change Consultant Resume Examples & Samples
- Contributes as an effective team member and takes accountability for deliverables
- Experience with all aspects of change, e.g. technology, process and organizational change
- Strong project management skills and knowledge
- Ability to build and maintain relationship across many different functions and organization levels
- Excellent written, oral and presentation communication and stakeholder engagement skills
- Good understanding of IT, HR, Finance functional processes and transformations
- Good analytical and critical thinking skills
- Ability to travel, and conduct multi-time zone meetings outside of local business hours
- Ideally currently working in either: Big 4, global management consultancy firm or blue chip organization - with an appropriate management consulting background
2
Process & Change Consultant Resume Examples & Samples
- Impact and influence, negotiation, and verbal communication: Proven track record to act as a credible and effective advisor to managers operating 1 to 2 levels below Management Committee (MC) members. Understands when to and can effectively escalate sensitive and contentious issues to achieve a constructive resolution. Previous experience within large organizations is essential
- Process design and improvement: Minimum 10 years of cumulative experience applying process “re-engineering”, “improvement,” and/or “lean six sigma” tools and methods with expert skill levels in measuring, analyzing, and redesigning end-to-end business processes. Formal training or certifications in areas of process improvement are assets but are not required
- Change leadership / management skills: Minimum 10 years of cumulative expertise undertaking cultural change in large organizations especially involving process performance and product/service quality
- Work structuring: General management consulting skills to direct, structure, review, and critique the quality of process diagnosis and design work by multiple projects teams in parallel, often across multiple functions or businesses
- Formal written communication: Demonstrated experience to translate complex concepts and large data sets into simple and coherent communications (presentations, memorandums etc.) for executive audiences
- Business analysis: Extensive skills to identify, organize, and analyze the fundamental drivers for an unfamiliar business with the purpose of identifying the most critical issues for process design work to address. An MBA or business degree is beneficial and/or other practical experience gained in general business analysis. Familiarity with the issues and workings of customer-facing units and roles through commercial line experience (General Manager, sales or marketing senior leadership etc.) is an asset
- Coaching and Situational Leadership: Expert skill level coaching others as well as the ability to modify approaches between directing, coaching, supporting and delegating depending on the specific task and individual
- Training: Expert knowledge and a successful track record needed to assemble and deliver process improvement-related employee training on basic core tools and concepts (i.e. value stream mapping, root cause problem solving, visual management, process bottleneck and flow)
- Process base lining: Expert knowledge level in the definition and measurement of end-to-end business processes and tools such as value stream mapping; familiarity with transactional and/or service processes is beneficial
- Process analysis: Expert knowledge of process-related analytical tools and concepts such as process control charts and a expert knowledge of tools and concepts such as queuing theory, hypothesis testing, and process simulations
- Process simplification and visual management: Expert knowledge of tools and concepts such as operator process analysis and 5S
- Business analysis: Extensive knowledge of core business analysis tools and concepts such as KPI trees/Economic Profit trees, MECE structures, characteristics selection matrices (CSM), and activity based costing
- Reengineering and information technology: Expert knowledge of the key principles of business process reengineering and a working knowledge of the application and role of information technology in reengineering
- Process management: A SME of the key principles and characteristics of business process management
- Project management: Extensive knowledge of the key principles, tools, and methods related to project management and project management offices (PMO)
- Change management: An in-depth knowledge of the core principles of managing change in complex organizations gained through hands-on experience in dealing with difficult change situations
- Global sourcing: General knowledge of the elements and considerations of global sourcing
- Financial institution processes: Knowledge of specific financial processes, products, and risk management practices and policies is an asset but not required
3
Junior Climate Change Consultant Resume Examples & Samples
- Quantitative problem-solving, data collection and analysis, and manipulation of large datasets
- Technical writing
- Conduct research and quantitative analysis for domestic and international climate change related projects
- Prepare presentations, reports, memorandums, and other communication materials
- Work with teams to prepare high-quality materials to support public sector clients, pitching in where necessary
- Complete tasks in fast-paced and self-motivated environment in a timely and efficient manner
- Report to project managers
- Bachelor’s Degree in natural or physical science, engineering, environmental management, or related subjects
- Experience in the fields of climate change policy, climate science, or risk assessment
- Cumulative and major GPA of at least 3.0 or higher
- Strong analytical, quantitative, problem-solving and decision making capabilities
- Ability to prioritize and multi-task in a fast-paced environment; exceptional time management track record
4
Junior Climate Change Consultant Resume Examples & Samples
- Work with teams to prepare high-quality materials to support public and private sector clients, pitching in where necessary
- Bachelor’s Degree in natural or physical science, engineering, environmental management, economics, or related subject
- College or internship experience in the fields of climate change policy, climate science, or impacts assessment
- Spanish language skills
- Proficiency in coastal modeling, GIS, statistics, and/or economics
5
Finance & Risk Change Consultant Resume Examples & Samples
- Finance or Risk experience - BAU or change implementation
- In-depth Regulatory knowledge of at least one major Investment Banking regulation
- Full project lifecycle experience
- A willingness and ability to learn quickly, and quickly gain expertise in complex issues
- Data modeling or data architecture experience
- Risk modeling experience
- Previous experience within a consultancy
6
Junior Climate Change Consultant Resume Examples & Samples
- Workshop and meeting preparation support
- Bachelor’s Degree in natural or physical science, engineering, environmental management, economics, energy policy or related subjects
- College research or internship experience in the fields of climate change policy, climate science, or impacts assessment
7
Junior Climate Change Consultant Resume Examples & Samples
- Conduct research and quantitative analysis for sustainability-related projects
- Prepare presentations, reports, memoranda, and other communication materials
- Work with teams to prepare high-quality materials to support public and private sector clients
- Bachelor’s Degree in natural or physical science, engineering, geography, environmental management, or related subjects
- Research or internship experience in the fields of climate change policy, greenhouse gas accounting, or sustainability
8
Business Change Consultant Resume Examples & Samples
- Identify changes and improvements designed to meet project needs
- Delivering data analysis, consultation with stakeholders, clear definition and value adding solutions
- Planning transition to future state and functionality reviews
- Provide leadership, support and advice to the wider business
- End to End impact analysis to provide costed business cases
- Co-ordinate change teams/resources as required to manage transition
9
Process & Change Consultant Resume Examples & Samples
- Delivers hands-on analytical and research capabilities to project teams
- Change and Innovation
- Business Delivery and Operational Effectiveness
- Client and Relationship Management
- Managerial Leadership
- Key SME (Subject Matter Expert) within the Process Centre of Excellence regarding the best practices in business process measurement, analysis, redesign, change, and ongoing process management
- Extensive experience in coaching and training and able to act as lead instructor in employee training as well as lead train-the-trainer programs
- Supports the Business Advisor(s) in guiding businesses and functions to identify, structure, prioritize, sequence and capture significant business process re-design and improvement opportunities with the objective of materially improving business unit productivity levels as well as the customer and employee experience
- Supports the Business Advisor(s) to ensure business process transformation work in the enterprise is conducted so as to lead to best-in-class performance for productivity and breakthrough customer experience
- Ensures long-term competitiveness and will develop and maintain external networks to help build our understanding of best practices
- Liaise with Business Advisor(s) and supports business partners to achieve their specific short and long-term business goals through the improvement and redesign of the processes that most drive directly or indirectly the key revenue generation, margin enhancement and cost levers of the various lines of business
- Develops a full understanding of the workings of the key business processes in a business that contributes most to improving productivity and the customer experience, as well as understand, articulate, and promote the effective design and use of sales and service key performance indicators (KPIs) and targets as well as the critical root cause process “Xs” that will result in a meaningful competitive advantage for BMO
- Builds and maintains relationships and credibility with managers operating 1 to 2 levels below Management Committee (MC) members
- Works on multiple projects within a given LOB / business partner
- A key contact / agent for establishing and spreading an enterprise-wide approach and mindset towards process excellence, requires the building of significant and multiple complex and senior cross-functional and cross-business relationships both internal and external to BMO; for example all business partners, the Institute for Learning (IFL), the Office of Strategic Management (OSM), Human Resources, Enterprise Risk Management, all elements within T&O, and external consultants working directly or indirectly on process and change issues
- As a technical expert and given the size of the Process CoE team, direct supervision of others is not anticipated in this role except on a specific needs and ability basis
- Provides significant direction and coaching to multiple project teams is a critical aspect of this role and requires the ability to break-down large and complex analyses into efficient and clearly understood packages of work, to organize, direct, and coach the people working on these work packages and ensure they result in a coherent and impactful set of implications, recommendations and/or actions for consumption by senior executives
- Contributes significantly to the thought leadership of the Process Centre of Excellence team in terms of best practice templates, process design approaches, and change management
- Financial institution processes: Knowledge of specific financial processes, products, and risk management practices and policies is an asset but not required. Normal business environment with a minimal degree of discomfort or risk to safety
10
Change Consultant Resume Examples & Samples
- Monitor incoming Service Request Fulfillment queue, including analysis of the incoming Request to better understand the customer’s business & technical needs, prioritizing dates, scheduling, assigning/re-assigning as appropriate
- Collaborate with other internal/external teams such as Operations, Engineering, and Requestors/customers on request requirements, timeline, and core design requirements/standards
- Maintain accurate records of requests and communications by utilizing the Bank’s systems of record
- Communicate the status and progress to the customer on a daily basis via the Bank’s systems of record and respond to requests from customers in a timely manner
- Prepare required documents and adhere to Bank processes, such as representing the change in Change Committee meetings & Design Review sessions
- Monitor change progress, provide reporting, and track and report issues to management teams
- B.S. degree in Computer Science, Engineering, Business or equivalent preferred
- In depth knowledge/experience of change management processes/tools and ability to create technical change requests for network infrastructure support technologies
- Proven ability to manage short and long term engagements with multiple project tracks and teams
- Firm understanding of IT Service Management processes and project management (i.e. MS Project, Excel, hybrid)
- Proven ability to manage and set client expectations, manage client escalations, and negotiate resolution
- 5+ years direct IT service management experience and/or change management experience
- ITIL Foundation certified (Version 2 or 3)
11
Technology Change Consultant Resume Examples & Samples
- Conduct impact analyses, assess change readiness, and identify key stakeholders
- Meet deliverables and implementation requirements
- Ability to interact and communicate with people at all levels, from the C-Level to individual contributor
- Understands network-based technologies: demonstrates competency (or capability to be successful) in the ability to translate customer/business requirements into business solutions and successfully position with customers
- Experience with incident and problem management
12
Climate Change Consultant Resume Examples & Samples
- Reviewing literature and performing research
- Conducting quantitative analysis for related to sustainability and greenhouse gas accounting
- Preparing presentations, reports, memoranda, and other communication materials
- Working with teams to prepare high-quality materials to support public and private sector clients
- Completing tasks in fast-paced and self-motivated environment in a timely and efficient manner
- Reporting to project managers
- Research or internship experience in the fields of climate change policy, international development, greenhouse gas accounting, or sustainability
- Strong analytical, quantitative, problem-solving and decision-making capabilities
- Strong organizational skills and detail-orientation
- Ability to take ownership of tasks and seek input when needed
13
Sustainability & Climate Change Consultant Resume Examples & Samples
- Unique Career Growth & Learning Opportunities in a Global Environment
- Culture of working for an organisation with “Sustainability at its heart” and a company that promotes environmental awareness within the community through the ERM Foundation
- Opportunities to be involved in collaboration across borders
- Life Cycle Assessments
- Product Stewardship Registration and Environmental Product Declarations
- Play an integral role in delivering consulting services to client companies. Areas of project focus will include: Sustainability strategy and program development and implementation, and sustainability reporting
- Fulfil certain internal management responsibilities of ERM including: planning and budgeting, training and professional development of the sustainability consultants, and interfacing with other practice areas and project teams within ERM
- The candidate should have experience in developing direct reports, business and client skills
- Consulting experience and/or proven ability to perform the key functions of a consultant, including: developing and maintaining client relationships; pursuing and creating business opportunities; and managing multiple projects simultaneously under tight deadlines with little oversight
- Acting as a role model and mentor to new joiners and junior consultants
14
Senior Change Consultant Resume Examples & Samples
- Assessing a customer's ACM maturity and Business Impact through change management assessments and surveys and working with the customto define appropriate mitigation strategies
- Designing and undertaking workforce analysis to identify the key groups within an employee population and analyse how they will be impacted and react to the proposed change and their training needs
- Determining adoption metrics that can be used to measure success of the ACM project and make adjustments to plans as needed
- Communicating effectively and collaborating as part of a team of professionals
- Developing and maintaining strong stakeholder relationships within the customer
- Establishing and managing client expectations while maintaining a positive, proactive and professional demeanor
15
Business Change Consultant Resume Examples & Samples
- Qualified to degree level with relevant post graduate qualifications, or equivalent experience
- Knowledge of the HR implications of change (including TUPE and Organisational Design)
- Working knowledge of project / programme management methodologies
- Working knowledge of training design and delivery techniques
- Knowledge of Benefits Realisation / Earned Value Management and other value related techniques
- Membership of a relevant professional body such as the CIPD
- Skilled at facilitating meetings
16
Senior Change Consultant Resume Examples & Samples
- You advise the senior management and leadership teams on strategic change programs, conceptualize change management measures and implement individual interventions, such as large group events and workshops with management teams
- You will act as a trend scout for new developments of change management that can be implemented within BASF
- Within your projects, you will get to know the multifaceted business fields of BASF and create a network at the management level. You will receive individualized support from us for your personal development
- Excellent communication skills in German and English are essential in this regard
- You enjoy contributing creatively within a team and you are able to see things from the viewpoint of others
17
Senior Change Consultant Resume Examples & Samples
- Contributing to the application and ongoing improvement of OCM methodology and BAU projects
- Developing sound plans and implementing strategies to manage communication, training and engagement
- Planning and executing change management advice to other project teams with a focus on education, training and coaching
- 5 + years experience in project based organisational change management
- Demonstrated experience managing end to end change with significant organisational impact
- Experience of planning and conducting effective training sessions
- Appropriate tertiary qualifications
18
Undp National Gender & Climate Change Consultant Resume Examples & Samples
- The Intended Nationally Determined Contributions (INDCs) are specific climate actions outlined by countries in committing to the international climate agreement that was achieved at the conclusion of the U.N. Framework Convention on Climate Change (UNFCCC) Conference of the Parties (COP21) in Paris, to ensure the path towards a low-carbon, climate resilient future
- Angola, Barbados, Benin, Brazil, Burkina Faso, Burundi, Cambodia, Cameroon, Central African Republic, Chad, Comoros, Costa Rica, Cote d’Ivoire, Democratic Republic of the Congo, Dominica, Dominican Republic, Eritrea, Ethiopia, Gambia, Georgia, Ghana, Guatemala, Guinea, Haiti, Honduras, India, Indonesia, Jordan, Kenya, Kiribati, Lesotho, Liberia, Malawi, Mali, Mauritius, Mexico, Morocco, Myanmar, Nauru, Nepal, Niger, Nigeria, Papua New Guinea, Paraguay, Peru, Philippines, Saint Vincent and the Grenadines, Senegal, Seychelles, Sierra Leone, Solomon Islands, Somalia, South Africa, South Sudan, Sudan, Swaziland, Tajikistan, Togo, Tonga, Uganda, Vanuatu, Vietnam, Yemen, Zambia, Zimbabwe
- *https://www.giz.de/en/worldwide/27018.html
- Situational analysis of national context
- Develop a detailed methodology and work plan for the in-depth gender analysis, an approximate timeline needed to complete the study and the required technical resources
- Conduct a desk review of the relevant climate and gender-related policies, mechanisms, institutional structures and frameworks to assess the national gender situational analysis and identify priority sectors
- Assess the importance to make 1 to 2 field trips to relevant programmes and projects identified on the desk review
- Conduct interviews as part of a multi-stakeholder consultative processes to key Government actors and other stakeholder groups (i.e. civil society, academia, private sector) involved in the relevant climate and gender decision making and planning processes to ensure broad integration of perspectives
- Organize a national workshop on gender integration into the NDC planning process (tentatively in early October)
- Develop a concise report on the process and outcome of the gender analysis, and identify opportunities and recommendations for policy articulation to strengthen gender integration into the NDC process
- Master’s degree in any of the related areas: gender, climate change, environment, sustainable development
- At least 7 years’ experience in relevant technical areas in climate change and gender
- Demonstrated understanding of issues related to INDCs, Low Emission Development Strategies (LEDS), Nationally Appropriate Mitigation Actions (NAMAs) and National Adaptation Plans (NAPs)
- Proven ability to undertake gender analysis, design relevant criteria and gender strategy
- Experience in producing reports in French and English will be an asset
- Online application with brief description of why the Offer considers her/himself the most suitable for the assignment
- A two-page methodology on how the Offeror will conduct the work including a Work Plan and approach in delivering the required outputs within the assignment period
- This consultancy is a home-based assignment, therefore, there is no envisaged travel cost to join duty station/repatriation travel
19
Senior Change Consultant Resume Examples & Samples
- Developing a strategy with the customer view in mind
- Developing and managing effective relationships with key stakeholders whilst managing people related to business risks and project benefits
- Planning and executing change management advice to other project teams with a focus on education, training and communication
- A strategic thinker who is confident, honest and able to think outside of the box
- Cross skilled working on communication, training and process plans
- At least 5 years change management experience
- Be competent in managing end to end change
- A hands on Change Consultant
20
Organizational Change Consultant Resume Examples & Samples
- Creates project plans associated with OCM implementation activities to support Performance Management global deployment
- Initiate and complete work plan to support efforts
- Complete a Change Management stakeholder analysis to ensure OCM strategy compliments requires internal leaders and customers
- Designs, develops, coordinates communication and training to support Performance Management global deployment
21
Carbon & Climate Change Consultant Resume Examples & Samples
- Experience in leading the delivery of carbon footprinting / carbon management projects across a range of project types delivery against scope, quality and budget
- Working knowledge of legislation and policy influencing carbon and climate change
- Working knowledge of key methodologies and data sources associated with carbon footprinting
- Well rounded knowledge on wider sustainability and climate change issues
- Experience in environmental impact assessment, and working within EIA teams
- Degree / post-graduate qualifications in a relevant discipline
- Excellent numerical skills, including the use of Excel and other tools
- Power sector experience
- Experience working in a consultancy, contractor or infrastructure organisation
- Understanding of linked environmental topics such as air quality
- Experience in renewable energy or financial aspects of carbon management
- Experience of mentoring junior staff
- Membership of a relevant institute
22
Senior Change Consultant, ROS, Asia Pacific Resume Examples & Samples
- Work flexibly and collaboratively with other team members to ensure the program/project operates smoothly
- Demonstrate professional and ethical behaviour by ensuring compliance with external legislation, bank standards and internal operating policies and procedures relevant to the position
- Maintain responsibility for one’s own professional development
23
Organization Change Consultant Resume Examples & Samples
- Provide change management subject matter expertise and be a key member of the project teams at critical stages during the project
- Assess or confirm projects change management needs and develop and execute comprehensive change management plans to address those needs
- Conduct relevant diagnostics as needed, which may include stakeholder analysis, learning needs assessment, change readiness assessment, communication assessment, etc., and share findings with the core project teams, project or program sponsors (e.g. IT Business Relationship Manager) and with other OCM resources inside IT
- Capture, develop and validate all change impacts for the business
- Develop mitigation plans
- Ensure project communications align to overarching strategic communications
- As needed, establish and execute a stakeholder engagement plan and maintain the stakeholder list
- Ensure change activities, intent and timing are aligned with overall project objectives and timeline; and that communications execution is in alignment with overall change plan for readiness and go-live dates
- Ensure project communications are aligned with IT Strategic communications themes and key messages
- Communication activities can include, but are not limited to: writing targeted communications to stakeholders (in different levels of organization), developing status updates, sharing ways the business can achieve the project benefits, creating project toolkits (PowerPoint decks for awareness, readiness), developing FAQs (frequently asked questions), creating marketing materials and content for website updates (if applicable), utilizing digital signage, and creating job aids. This also includes proofreading/editing materials
- Following branding guidelines when using logos for company, organization, and program content
24
OD / Change Consultant Resume Examples & Samples
- Provides tactical support to change management initiatives, such as new systems, procedures or organizational practices. Collaborates with business operations leadership, senior change management staff, communications, training, HR, IT and OD Specialists in the formulation and execution of plans and activities to support project implementation
- Puts into action a structured change management approach and methodology for the people side of change caused by projects and change efforts. Under the direction of the Group Manager, Change Management executes and measures a set of actionable and targeted change management plans, including but not limited to communication plan, sponsor/stakeholder plans, and business readiness and measurement plan
- Supports change management strategies and plans. For example, communicates with and engages stakeholders, and measures readiness, adoption, and proficiency of target audiences. Collaborates with business unit, training, communications, and organization design resources to implement plans. Tracks and reports progress against plans
- Maintains and applies tools, techniques and approaches to managing change throughout various levels of the organization. Applies change model and framework to support complex changes across large, medium and low impact programs
- Identifies potential people-side risks and anticipated points of resistance and develops specific plans to mitigate or address the concerns. Identifies resistance and performance gaps and works to develop and implement action plans to correct
- Escalates issues to Group Manager for resolution as needed
- Bachelor’s Degree and at least 1 year of experience with change management (including internships) or a related field (Org Design/Effectiveness, Training, Communications, Project Management, etc.)
- Experience with change management principles and methodologies (process redesign, job/role/organization design, marketing or communication, training/performance support, and/or organizational readiness)
- Experience building and implementing change management tools and documents including impact assessments, stakeholder engagement strategies, communications plans, training strategies, and measurement of change readiness and adoption to widely varied audiences
- Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling)
- Intermediate level skill in Microsoft PowerPoint (for example: applying a theme, formatting character spacing, inserting a picture, changing slide layout and theme colors, adding transitions, customizing slide numbers, changing chart style and/or formatting font)
- Intermediate level skill in Microsoft Word (for example: inserting headers, page breaks, page numbers and tables and/or adjusting table columns)
- Willing to travel up to 25% of the time for business purposes (within state and out of state)
- Experience with project management (planning, organizing, and managing resources to bring about the successful completion of specific project goals and objectives)
- Experience developing and delivering presentations to various audience levels within an organization
- Experience in identifying operational issues and recommending and implementing strategies to resolve problems
25
CMT Transformational Change Consultant Resume Examples & Samples
- Demonstrate a deep level of knowledge, skills and expertise that spans each component of a change enablement life cycle, from planning and management of change, building on this through to the assessing the impact of change and then finally delivering this change into Communications, Media and Technology Organisations
- Demonstrate a clear understanding of strategic transformational change and be able to demonstrate how to deliver this into Communications, Media and Technology Organisations
- Possess a strong grounding in emerging tools and technologies that are driving the digital change, adoption and learning agendas across Communications, Media and Technology Organisations
- Able to lead and be part of complex change initiatives and be confident consulting practitioners with the requisite core skills and capabilities that this would entail to be successful within the industry
- Well-developed analytical skills and the aptitude to provide clarity to complex issues, and synthesize large amounts of information
- The capabilities to identify the root causes of issues by analysing patterns and trends
- A desire to deliver to a high standard in a suitable timeframe
26
Change Consultant Resume Examples & Samples
- To be responsible for applying governance to all internally raised remedychanges/planned works on the Vodafone network (these may or may not impact customer’s service)
- To send customer communications for Vodafone or OLO planned work, including the original notification (and follow up through to completion confirmations) and as and where required, notifications for cancellation and re-scheduling
- Respond to inquiries as required
- Research required information using available resources
- Process Change requests
- Identify and escalate priority issues
27
Change Consultant Resume Examples & Samples
- Notify customer of Changes by email in accordance with the current change management policies
- Reviewing changes on the behalf of a customer
- Approving changes on behalf of our customers/engineers
- To attend the CAB reviews as planned
- Ensuring all the customer’s data and codes are present and correct on notification forms
- Compile KPI reporting on a weekly/monthly basis
- Sending the customer confirmations on completion of activity
- BE/B Tech or MCA
- ITIL concepts and certification
28
Change Consultant Resume Examples & Samples
- To be responsible for applying governance to all internally raised remedy changes/planned works on the Vodafone network (these may or may not impact customer’s service)
- A lot of changes governed by the change management team happen on the core network and critical circuits
- Someone who has excellent attention to detail, and is able to provide accurate and consistent levels of working
- Act as an ambassador for Vodafone at all times
- Strategic & Problem Solving Skills
- Customer Service Skills
- Intra/Inter personnel skills
- Methodical and Logical
- ITIL Certification
- CCNA Certification
29
Change Consultant Resume Examples & Samples
- To be responsible for applying governance to all changes activities on the Vodafone network (these may or may not impact customer’s service)
- To manage customer changes within the agreed SLAs
- Researchrequired information using available resources
- Process end-to-end Change requests
- Attend Customer CAB calls and drive change activities across various teams
30
Change Consultant Resume Examples & Samples
- A lot of changes governed by the change management team happen on the customer’s hosting environment. These are business critical to customers
- The change management team interfaces with multiple operational teams for coordinating changes across platforms. They also need to interface with customers and external stakeholder
- Has to be a team player
- Strategic & Problem Solving Skilss
- Experience in ITIL Process
- Customer Service Experience
31
Plan Change Consultant Resume Examples & Samples
- Process complex plan change updates on all in-force policy contracts for Individual Traditional, Universal Life and Health products where review of additional underwriting risk assessment is required
- Daily phone support from 8am - 4pm to handle calls transferred from the Customer Care Center (hours subject to change)
- Prepare quote requests for all individual life and health insurance
- In depth and comprehensive knowledge of all areas within Insurance Administration
- Ability to understand, interpret and explain all aspects of Traditional, Universal Life and Health insurance products (current and past), their benefits, and by company (SLF, Met, Prudential, and Clarica)
- Understand and apply policy provisions and tax regulations correctly
- Develop comprehensive training material and provide training to team members
- Subject Matter Expert for procedure improvements, product and system enhancements
- Operational Quality Assessor – complete quality assessments as required during training progression
- Build and maintain strong relationships with advisors and internal business partners
32
Leadership & Change Consultant Resume Examples & Samples
- Psychometric assessment, including providing feedback to clients
- Management of 360 review projects, including design of bespoke tools, report writing and development feedback
- Survey design, analysis and reporting
- Organisation review
- Establishing relationships with new and existing clients
- Experience in assessment selection, design and delivery as well as a knowledge of best practice methodologies
- Strong interpersonal, negotiation and influencing skills, including skills in dispute resolution and managing challenging people
- Experience in facilitation is highly valued
- Ideally, your experience running assessment centres for culturally diverse groups is an advantage
- Tertiary qualifications in Organisational Psychology
- Registered or eligible to be registered as a Psychologist (either General Registration or endorsement as an Organisational Psychologist)
- 2-5 years' experience in an organisation development, human resources or psychology based role (or similar)
- Demonstrated experience working with clients or customers in a previous role
- Ability to cope with ambiguity, change and variety
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Business Change Consultant Resume Examples & Samples
- Identify the required change management activities on projects
- Identify and manage stakeholders
- Engage and support sponsors and senior leaders
- Assess the change impact
- Develop innovative, creative and engaging approaches to communications
- Lead training efforts
- Lead the change transition
- Coordinate business change efforts with other specialists
- Support organisational design and definition of roles and responsibilities
- Contribute to creating strategic approaches for business change
- Contribute to bids and proposals
- Awareness of business change management tools and techniques
- Awareness of organisational development & design
- Practical application of some elements of business change management
- An understanding of how people go through a change and the change process
- Resilient and tenacious with a propensity to persevere
- Able to work effectively at all levels in an organisation
- A team player and able to work collaboratively with and through others
- Ability to facilitate workshops
- People focused and natural empathy
- Human Resources / Employment Law
- Psychology
- People
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Change Consultant Resume Examples & Samples
- Proactive self starter who can shape and define programme features and user stories, and maintain a programme and team backlogs
- Ability to learn complex business and system problems quickly
- Proven track record of delivery including working on a project from pre inception through to business and technical delivery
- Proven business change management experience, ability to engage, challenge and influence stakeholders at every level
- Ability to act as Product Owner or Scrum Master as required within the Agile project team, and lead / direct workshops with senior stakeholders
- Ability to collaborate with IT teams including Third Party suppliers and strategic outsource partners
- Excellent communications skills (written / verbal)
- Professional qualification relevant to role (e.g. ISEB, Agile qualification)
- Knowledge of Insurance or experience of consulting in a complex Financial Services organisation, preferably London Market and preferably Data Analytics
- Ability to elicite, understand, capture and document requirements, features and user stories in a structured and efficient manner that are suitable for use by architects, developers and testers
- Strong experience of at least 1 of the following disciplines: Process Analysis, Business Analysis, Systems Analysis in an Agile environment
- Experience with change management techniques, business requirements and user story gathering/analysis, business process modelling/mapping
- Experience of systems development lifecycle (SDLC), and Agile methodologies and disciplines preferably within a multi-vendor or scaled environment
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Lead Change Consultant Resume Examples & Samples
- Experience of leading and implementing a change governance model
- Facilitation of meetings and groups
- Developing working relationships with Senior Managers
- Demonstrate innovation to encourage continuous improvement
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Senior Cities & Climate Change Consultant Resume Examples & Samples
- Research and analysis of climate change mitigation, adaptation and resilience
- Modelling of energy, emissions and related data to inform climate change and sustainability strategies
- Preparing sustainability frameworks and plans for cities and projects
- Energy masterplanning and quantitative modelling for low carbon energy systems
- Techno-economic assessments of sustainable and low carbon projects
- Preparing reports and presentations to advise clients on options, risks and appropriate actions
- Supporting senior staff in workshops and other engagement processes for public and private sector organisations
- Bachelor’s or Master’s university degree in Environmental Science, Geography, Urban Studies, Public Policy or related topics, with particular focus on climate change and sustainability. Other relevant STEM qualifications will be considered but working knowledge of sustainable development and energy systems is essential
- Evidence of data analysis and modelling skills (both qualitative and quantitative)
- Typically 3-5 years’ experience working in a relevant field of technical consulting. Other relevant experience will be considered (e.g. city government or NGO)
- Experience and track record in at least two of: carbon assessments, climate adaptation and resilience, energy systems, urban planning and policy, project sustainability strategy, data analysis, economic cost-benefit analysis
- Understanding of the principles of climate change and its relationship to the planning, design and operation of the built environment
- Project management experience, including project planning and budgeting
- Holding or working towards chartership in a relevant professional institution
- Research or project experience outside UK
- Knowledge of current UK and international energy and carbon policy and legislation
- Willingness to travel from time to time
- Knowledge and experience of city planning and policy processes
- Experience of working in multi-disciplinary teams
- Experience in a client-facing role
- Presentation and graphic design experience
- Excellent planning, organisational and time management skills
- Ability to take a strategic approach to complex city challenges
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Business Change Consultant Resume Examples & Samples
- Develop client relationships, gaining trust and respect
- Work closely (on your own and as part of a small team) with clients undergoing significant organisational change and to add immediate and tangible value
- Expertly and meaningfully apply a variety of traditional and contemporary change management frameworks and techniques to a client’s situation to support the design, planning and delivery of change
- Scope and win additional business, writing and supporting bids as required
- Undertake additional tasks to support the successful running of the Consultancy Practice
- Qualified to degree level with relevant post graduate qualifications
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Organizational Development & Change Consultant Resume Examples & Samples
- Apply personal thought leadership and external research to strengthen Shell’s OD toolkit (in the areas of organization diagnostics, design and development)
- Apply OD subject matter expertise to the deepening of OD competence amongst practitioners in the wider organization
- Apply OD expertise and consulting skills to personally tackling high value Organization Development challenges at a Shell Group level
- World-class, fit for purpose methods and tools in place for tackling Organization Development challenges at multiple levels of the organization
- Toolkits for OD, Learning, Knowledge Management are aligned and integrated, to provide a simple effective suite of interventions, appropriate to the needs of the Businesses
- The OD competence of key communities in Shell are significantly strengthened, to ensure we are able to tackle the majority of OD challenges in-house and with high-value outcome
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T&O Org Change Consultant Resume Examples & Samples
- Demonstrable experience in financial services consulting or relevant strategy roles in a financial services institution
- Experience in financial modelling and demonstrated understanding of financial statements
- Strong academic credential (ideally 2:1 from a recognised university, or equivalent work experience)
- Demonstrated ability to work with multi-cultural teams to deliver high-quality output in short timeframes
- A high degree of comfort with strategy frameworks and strong quantitative skills to develop financial or operational models and supervise data analysis
- Previous experience in a top tier strategy consulting firm, boutique strategy firm, or consulting in a big 4 accountancy firm (preferred)
- Ability to develop and apply consulting skills and have the capability of effectively solving complex business issues
- Organise and direct quality work
- Pushing self and others to add value by meeting expectations and completing deliverables regardless of obstacles
- Planning and coordination of own and/or team's work activities, to meet commitments and quality expectations
- Maximises team performance by encouraging collaboration and addressing issues, that impact performance of team members (i.e., client and Accenture)
- Strong communication skills (speaking, writing, listening)
- Confident, poised, ability to relate to senior client executives
- Leadership abilities - transfer vision into results
- Strong interest in broadening skills, as opposed to being narrowly focused
- All of our consulting professionals receive comprehensive training covering business acumen, technical and professional skills development. You'll also have opportunities to hone your functional skills and expertise in an area of specialisation. We offer a variety of formal and informal training programmes at a number of levels to help you acquire and build specialised skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with company-acknowledged Subject Matter Experts
- The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build and further develop your career
- Organisation Strategy professionals with experience of roles shaping and designing Human Capital Strategy
- Individuals who have architected an organisation design/cultural change programme, or a major work stream as part of an organisation design/cultural change programme, preferably within a consulting environment
- Commercial professionals with experience of large scale organisation design programmes i.e. as part of merger or acquisition or an internal transformation
- Designing a comprehensive Human Capital Strategy across all five areas (Talent, Leadership, Culture, Organisation and Operating Model and Talent Development) to enable achievement of business strategy
- Designing and architecting operating models
- Designing and establishing and organisational structure aligned with business goals and required capabilities
- Designing a change strategy, developing change journeys and assessing organisational readiness for reorganisation and cultural change
- Prior external consulting experience, preferably with senior leadership exposure, within a project based environment
- Breadth of Organisation and Culture Strategy knowledge with deep skills in at least one area and deep knowledge of at least one industry
- Strong leadership skills - setting direction, team leadership, proven training and coaching abilities
- Ability to develop relationships at a senior level through an appreciation of C-suite issues
- Ability to lead a workstream, develop cohesive conclusions, identify opportunities to add value and present findings to C-level clients
- Ability to analyse complex problems and develop structured yet innovative and strategic solutions with a customer/client focus
- Commercial acumen with ability to tailor solutions to enhance effectiveness and to identify client development opportunities
- Ability to lead Accenture’s thought leadership through application of research on industry developments, market trends analysis and value based vision
- Strong community focus with a desire to support the development of the Strategy community in UKI through activities such as recruitment, training and asset development
- Excellent project management and organisational skills including the ability to prioritise tasks and meet deadlines
- Relevant professional qualification (e.g. CIPD) - not mandatory
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Organizational Change Consultant Resume Examples & Samples
- Provide change management advice to executives and managers
- Assess an organization’s readiness for change, using surveys, interviews, and fact-based data
- Develop a robust change / transformation implementation plan
- Develop and deliver change management related training, coaching, events
- Estimate, prioritize, plan and coordinate change management activities
- Stay up-to-date with change management methodologies, approaches, and tools
- Exhibit a high level of creativity and influencing skills
- Have excellent strategic thinking skills
- Have the ability to identify and mitigate risks
- Bachelor’s degree (an additional 4 years of experience will be considered in lieu of a degree)
- 3+ years of professional experience in change management
- Experience in developing clear, concise, and comprehensive communications and plans
- Experience working in an Agile/Scrum environment as well as a traditional waterfall environment
- Strong interpersonal skills including clear and effective written and verbal communication skills and the ability to work in a team
- When necessary, candidates may be required to travel up to 80% to work on-site at a client location
- Advanced degree in a field related to Change Management (teaching, psychology etc.)
- Experience in a major transformational project
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Senior Cities & Climate Change Consultant Resume Examples & Samples
- Energy, climate change and sustainable development policy development
- Running low carbon change programmes, including coordination of technical, commercial and procurement advice
- Energy masterplanning including techno-economic analysis, feasibility and design of low carbon energy systems
- Advice and strategic support on low carbon energy and resilience investment including business case and procurement
- Detailed design of energy systems with a focus on district heating
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Change Consultant Resume Examples & Samples
- The level of preventive maintenance
- The efficiency and effectiveness of operations processes
- Training requirements of the workforce
