Change Management Consultant Resume Samples

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NH
N Hansen
Niko
Hansen
485 Bernier Cove
New York
NY
+1 (555) 560 3416
485 Bernier Cove
New York
NY
Phone
p +1 (555) 560 3416
Experience Experience
11/2016 present
Boston, MA
Organizational Change Management Consultant
Boston, MA
Organizational Change Management Consultant
11/2016 present
Boston, MA
Organizational Change Management Consultant
11/2016 present
  • Apply Deloitte tools and frameworks to support improved client future-state organizational design and alignment
  • Develop and execute communication plans
  • Draft job descriptions and profiles that are legally defensible and that may include job responsibilities and tasks, accountabilities, and competency definitions and matrices
  • Apply behavioral tools to assess the impact of change on organizations, using assessments of organizational culture, performance, and readiness for change
  • Define activities to support change and transition initiatives
  • Create competency models and career paths to aid in the selection and development of employees
  • Develop and deploy user adoption/training programs to support technology implementations
05/2012 07/2016
Phoenix, AZ
Business Change Management Consultant
Phoenix, AZ
Business Change Management Consultant
05/2012 07/2016
Phoenix, AZ
Business Change Management Consultant
05/2012 07/2016
  • Working closely with project managers and work stream leads to deliver an integrated approach to project delivery, including influencing key project decisions
  • Developing and executing an overall change management strategy around complex client business initiatives
  • Communications;develop and manage a programme communications and engagement plan. Activities may include
  • Documenting system and business processes; facilitating the development of "as is” and “to be” blueprints
  • Working with central communications team to prepare and deliver communications
  • Running training sessions, drop in sessions and workshops
  • Communications – planning, developing, delivering and monitoring communications to support a large programme of change
11/2005 11/2011
Philadelphia, PA
Change Management Consultant
Philadelphia, PA
Change Management Consultant
11/2005 11/2011
Philadelphia, PA
Change Management Consultant
11/2005 11/2011
  • Working with product managers to develop user guides and training materials for inventory management tools
  • Transforming, simplifying and delivering custom-built talent solutions including performance management and development
  • Provide ideas and feedback for the on-going development of change management function
  • Identify resistance and performance gaps, and work to develop and implement corrective actions
  • Create and execute improvement plans adapted to the client environment
  • The Change Management Analyst will support the Change Management team lead in achieving successful change management and adoption objectives
  • Be involved in conceptualizing and setting up a change management project and managing work multiple work streams
Education Education
Bachelor’s Degree in Area
Bachelor’s Degree in Area
Georgetown University
Bachelor’s Degree in Area
Skills Skills
  • Solid project management skills; able to coordinate resources, establish schedules, track deliverables, and drive for results
  • Experience in delivering high quality and insightful client presentations and deliverables
  • Strong proficiency in using Microsoft Office and collaboration products (e.g., Word, Excel, PowerPoint, SharePoint, Skype, OneNote, OneDrive)
  • Proficiency with basic HTML5, data structuring, database design and normalization, simulations, mobile application architecture
  • Change impact assessment – this is a detailed deliverable and is key for managing the changes surrounding the numerous deployments over the coming year or two
  • Intermediate level knowledge of consulting and coaching techniques and ability to implement change and provide coaching and feedback in a constructive manner
  • Strong proficiency in using Microsoft Office products (e.g. Word, Excel, PowerPoint)
  • Strong presentation, verbal and written communication skills with the ability to articulate complex ideas to all employee levels, including senior leaders
  • A natural ability to be adaptable, flexible and extremely client-focussed
  • Strong attention to detail
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1

Process & Change Management Consultant Resume Examples & Samples

  • Evaluates customers in terms of financial needs, current holdings, and available investment capital and helps them identify their investment objectives
  • Provides customers and prospective customers with information on investments and makes suitable recommendations
  • Seeks business for the broker-dealer through customers and potential customers
  • Opens, transfers, and closes customer accounts and maintains appropriate account records
  • Obtains and verifies the customer's purchase and sale instructions, enters orders, and follows up on completion of transactions
  • Monitors the customer's portfolio and makes recommendations consistent with changes in economic and financial conditions as well as the customer's needs and objectives, taking newly offered investments into consideration
  • Economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data
  • Continuously learn investment products, industry rules and regulations, and financial planning
  • Use appropriate interpersonal styles and communicate effectively, both orally and in writing, with all organizational levels
  • Keep all appropriate parties up-to-date on decisions, changes, and other relevant information
  • Network in the community, effectively market himself or herself and Raymond James, and show resilience through the prospecting process
  • Bachelor’s degree (B.A.) from four-year college or university and a minimum of four (4) to five (5) years paid work experience
2

Global Change Management Consultant to EY s top Senior Stakeholders Resume Examples & Samples

  • Manager level with significant professional experience - of proven project and change management experience
  • Proven track record experiencing large scale, complex and significant company projects
  • Previous experience leading workstreams and managing project initiatives
  • Experience with PMOs
  • Ability to establish and maintain credibility and excellent client relationships
  • Demonstrates and understanding of, and sensitivity to stakeholders needs
  • Ideally currently working in either: Big 4, global management consultancy firm or blue chip organization - with an appropriate external management consulting background
  • Requires current or previous external client facing experience at Manager rank
  • Ideal candidate would have experienced working with major global corporations on client facing projects on their significant transformation initiatives
3

Change Management Consultant Resume Examples & Samples

  • At least 8 years experience in Business Consulting
  • At least 5 years experience in change management track record in the context of complex business development programs in large multinational organisations
  • At least 5 years experience in change management principles, methodologies and tools
  • At least 5 years experience in Change management in complex IT programs
  • Finnish: Fluent
4

Senior Process & Change Management Consultant Resume Examples & Samples

  • Strategic initiatives are a subset of the Bank’s initiatives that may also include strategy development priorities and other foundational work efforts. Strategic Initiatives have significant strategic importance to the Enterprise and are generally material in terms of benefits, costs and / or potential risks
  • Possesses a university degree and/or 10+ years relevant work experience
  • Possesses 5 to 7 years of experience in application of change management principles, methodologies, and tools on enterprise initiatives with organizational change impacts on greater than 10,000 individuals
  • Industry-specific knowledge and experience is a must
  • Good understanding of Procurement function in banking industry
  • An MBA or business degree is beneficial and/or other practical experience gained in general business analysis
  • Holding a valid PMP designation from the Project Management Institute (PMI) is an asset
  • Holding a valid change management certification is an asset
  • Possesses advanced knowledge and 7 to 10 years of experience in project and program management, including managing large-scale projects or programs of significant complexity and value (> $5MM) with high risk) is an asset
  • Excellent relationship management and consulting skills which results in proven ability to quickly earn the trust of sponsors and key stakeholders, mobilize and motivate teams; set direction and approach, resolve conflict, deliver tough messages with grace, execute with limited information and ambiguity
  • Expert change leadership and management skills with the ability to persuade and motivate and obtain consensus from multiple stakeholders
  • Expert stakeholder management and influencing skills, effective at the senior executive level
  • Expert skill level in coaching others as well as the ability to modify approaches between directing, coaching, supporting and delegating depending on the specific task and individual
  • Expert presentation, written and verbal communication skills which bring clarity and precision at executive levels
  • Expert project management skills including multiple aspects of the PMBOK (i.e. Project Management Institute's PM Body Of Knowledge)
  • Expert knowledge of the key principles of business process reengineering and a working knowledge of the application and role of information technology in reengineering
  • Expert risk management skills
  • Expert analytical, problem-solving and critical-thinking skills to recognize and comprehend complex issues, policies, regulatory requirements and industry information affecting the business environment
  • Expert knowledge of how to assemble and deliver process improvement-related employee training on basic core tools and concepts, including training program design and delivery skills with the ability to cater to diverse employee learning styles
  • In-depth ability to navigate a highly matrixed organization effectively and work at all levels in an organization
  • In-depth ability to create relevant, valuable insights from data to tell the “story” to diverse stakeholders
  • In-depth ability to make meaning of intangibles: formulate ideas into action, drive strategy to achieve results
  • In-depth ability to be flexible and adaptable and work in ambiguous situations
  • In-depth business and technical acumen, with demonstrated agility in learning and ability to quickly become comfortable with unfamiliar businesses areas or of technologies
  • In-depth ability to connect insights and initiatives to broader organizational goals and grasp the key performance drivers of business leaders
  • Consistent ability to produce high quality output and remain composed under pressure of competing deadlines, priorities, accountabilities and constraints
  • Solid knowledge and expertise in the use of project management methodologies and tools (e.g. Clarity, MS Project, SharePoint repositories
5

Change Management Consultant Resume Examples & Samples

  • Be involved in conceptualizing and setting up a change management project and managing work multiple work streams
  • Define role and actions to be performed by the sponsors and change agents
  • Analyze changes in processes, organization and systems
  • Identify mitigation of impacts
  • Coaching / leadership skills
6

Adoption & Change Management Consultant Resume Examples & Samples

  • Complete change management assessments and surveys
  • Analyzing and documenting an organization’s capacity for change
  • Determining adoption metrics that can be used to measure success and make adjustments to plans as needed
  • Create actionable deliverables
  • Define and measure success metrics and monitor change progress
  • Experience in a diverse set of industries highly preferable
7

Junior Change Management Consultant Resume Examples & Samples

  • Bs.c in Industrial Engineering
  • Background in consulting / Organizational Development / HR - Advantage
  • Excellent interpersonal skills, computer skills, and organizational skills
  • Proven ability to work both independently and in a team environment
  • Well organized, self-motivated with the ability to meet deadlines and manage changing priorities
  • Fluent in English & Hebrew
8

Organizational Change Management Consultant Resume Examples & Samples

  • Apply Deloitte tools and frameworks to support improved client future-state organizational design and alignment
  • Draft job descriptions and profiles that are legally defensible and that may include job responsibilities and tasks, accountabilities, and competency definitions and matrices
  • Apply behavioral tools to assess the impact of change on organizations, using assessments of organizational culture, performance, and readiness for change
  • Create competency models and career paths to aid in the selection and development of employees
  • Develop and deploy user adoption/training programs to support technology implementations
  • Minimum two (2) years of relevant experience in a consulting or industry role, with experience in change management, organizational development, learning solutions, and/or talent strategies
9

Change Management Consultant Resume Examples & Samples

  • Education Required: Bachelor’s degree HR, OD, IO Psychology or equivalent relevant business experience
  • Required or Acceptable Job-Related Experience: 7+
  • Years of Job-Related Experience Required: 5+ years experience
  • Technical/Other Skills Required: Microsoft Office products, On Line Learning software
  • Strong consultative, project management, facilitation and instructional design skills
  • Excellent communications (written, verbal) and interpersonal skills with all levels of management and staff
  • Critical thinking skills to identify and break down problems and/or business processes, metrics management, and innovation
  • Proven ability to build relationships, establish trust and credibility
  • Qualitative and quantitative skills/reasoning for measuring outcomes
10

OD & Change Management Consultant Resume Examples & Samples

  • Partners with manager and COE team to design strategies to build and support various aspects of global OD initiatives through best in class practices of change leadership and management
  • Provide consultation as strategic partners for HRBPs and senior leaders to design and create customized Change leadership & management solutions to meet needs of our clients
  • Collaborate with all relevant parties to develop and enable successful implementation of more integrated initiatives of change leadership for both talent & organizational development
  • Develop and execute talent management related programs including competencies design, succession planning, career development, engagement, core values, performance management, recognitions, team development etc…
  • Leverage best practices to promote, market, and bring visibility and value of T&OD and Change management programs to the global employee population and beyond as appropriate
  • Manage the life cycle of programs from development to implementation including program evaluations, needs assessments, content development, ROI metrics, vendors, and budget
  • Design work flow to create a team environment with continuous improvement
  • Explore and identify current best practices to integrate into program designs as well as share with team and partners
  • Lead new initiatives and manage existing programs to meet the needs of business clients
  • Passionate about creating a high performing organization through developing creative and integrative practices with a proven track record of achievements
  • Exhibit in-depth understanding of organizational development and effectiveness theories, change management best practices and strategies with the maturity to build executable strategies
  • Solid experience in developing and managing employee engagement and Change leadership initiatives
  • Entrepreneurial mindset - Agile in thoughts and practices; capable of managing competing priorities and quickly shift focus as required is critical
  • A go getter - Able to be successful in driving toward excellent results working in a fast paced & dynamic environment
  • All for one and one for all! - Believes and strives toward working for the success of the team as a whole will bring success to self
  • Able to think globally and creatively to leverage information for creating effective strategies and drive results
  • Strong leadership mindset and skills with the ability to interact with all levels within the organization
  • Solid project management skills – organize, efficient, and effective
  • Recognize the importance of customer focus both internally and externally
  • Exceptional analytical and problem-solving skills; understand to value of data and how to leverage it to tell the story
  • Excellent written and verbal communication skills with creative writing talent is a plus
  • Minimum 15 years focus work in the domain of organizational effectiveness/design and change leadership/management at a corporate level
  • Need to be able to speak, read, and write English very proficiently
  • Travel required: may be up to 30%
11

Change Management Consultant, Mid Resume Examples & Samples

  • 3+ years of experience with federal government organizations
  • Knowledge of change management techniques and models
  • Ability to support development of communications plans, communications materials, training plans, training materials, change management plans, and governance documents, including project charters and integrated project team charters
  • MBA, MA, or MS degree in Organizational Management or Design, Public Policy, or Administration
12

Principal Organizational Change Management Consultant Resume Examples & Samples

  • Stakeholder Impact: Proactively work with client project leadership to identify stakeholders, and map out the impacts that the planned changes will have on them and their organizations
  • Communications: Plan and execute communications both within the project team and the client organization
  • Education & Training: Identify, develop and provide the required education and training. This includes structuring of education and training curricula, courses, course material, attendees … and the scheduling and execution of the sessions
  • Organization Involvement & Ownership: Extend involvement and ownership of the change and the results to relevant stakeholder groups
  • Leadership/ Sponsorship Alignment: Establish and confirm the leadership and executive alignment necessary to implement and sustain the change. Establish the commitment necessary to address workforce transition challenges that might arise
  • Consulting Industry experience, demonstrated thru 10+ years of OCM experience
  • Developed, demonstrated previous Change Management artifacts, (Stakeholder analysis, Surveys, Training curricula, Training material, etc) that can be shared during the interview process
13

Change Management Consultant Resume Examples & Samples

  • You have a degree in business and economics or social science with excellent overall marks
  • Thanks to several years of professional experience in the fields of change management, corporate consulting and strategic organizational and management development you are proficient in conceptualizing, implementing and managing change activities
  • You are able to see things from the viewpoints of others and can think strategically and take action entrepreneurially and you enjoy contributing creatively within a team, and your actions are long-term and focused on customers
  • A critical view on existing structures and processes enable you to offer unconventional recommendations for actions to take
14

Associate Change Management Consultant Resume Examples & Samples

  • Apply the structured DayNine Change Management methodology to Workday implementation projects
  • Conduct change management task and deliverable creation activities
  • Contribute to a tactical Change Management plan
  • Conduct stakeholder analysis, including identification and the collection of demographic/ psychographic information into stakeholder profiles
  • Assess Change risks and document mitigating actions; fold Change risks into overall project risk profile
  • Develop job impact analysis; populate with people/process/technology changes and mitigating actions
  • Create Communications plans, line-item communications inventories, develop communications content
  • Create training plans, training curriculums, training content (video, job aids and guided learning modules) and training deployment plans
  • Conduct train-the-trainer and classroom/virtual classroom training
  • Coordinate Change activities within project implementation team
  • Report Change task and deliverable status to DayNine project leadership
  • Support and engage with stakeholders in Change discussions
  • Coordinate information gathering efforts with other specialists, e.g., functional analysts
  • Evaluate and ensure user readiness
  • Prior Change Management consulting experience in a system implementation environment
  • Experience and understanding of common Human Resource applications and applications architectures
  • Bachelor’s degree in Business Administration or related field from an accredited university; Master’s degree preferred
  • Exposure to or certification in the Workday solution is a plus
  • A solid understanding of fundamental Change Management methods and deliverables
  • Experience with transitioning individuals and organizations through the Awareness-Understanding-Adoption-Sustainment journey
  • Organized with a natural inclination for execution
  • Problem solving and root cause identification skills
  • Experience with large-scale organizational change efforts is a plus
  • Change management certification or designation desired
15

Change Management Consultant Resume Examples & Samples

  • Developing and delivering strategic consulting services to universities around the globe
  • Lead the development and delivery of services that are focused on leading a campus through the change process, particularly in the context of a technology implementation
  • Improves customer performance by effectively aligning solutions with each institution’s unique strategic direction
  • Build and execute change leadership strategies, create awareness within the project and campus leadership of the importance of their roles as change advocates, align leadership with the goals and objectives essential to successful project execution, define and execute communication strategies to effectively share information with project stakeholders throughout the project lifecycle, identify the impact of the change on affected parties during each phase of the project, and create/execute detailed action plans to address the human side of change
  • Provides leadership to client executives and Ellucian colleagues around the role that change leadership plays in current higher education issues and imperatives
  • Ability to present this knowledge with proficiency and credibility
  • Act as a trusted advisor to institutional leadership, the Consultant will regularly discuss institutional goals, initiatives and imperatives with executives, as well as understand the issues and concerns of the campus through interviews and review of client documentation, reports and websites
  • Responsible for the continuous development of thought leadership materials to better the higher education community around the importance of managing change throughout the project lifecycle
16

Technical Change Management Consultant Public Sector Resume Examples & Samples

  • Ensure OCM activities are aligned with the overall project timeline and key milestones, and are integrated with other work streams as required
  • Contribute to practice development initiatives including culture building, internal community involvement, eminence, recruiting, whitepapers, etc
  • Minimum two (2) years of relevant experience on technology implementation projects (SAP, Oracle, PeopleSoft, JD Edwards, Siebel, Salesforce.com, Workday, SuccessFactors, custom solutions) in a relevant industry or consulting environment
17

Senior Change Management Consultant Resume Examples & Samples

  • Change Planning: Designs end-to-end change management plans for high complexity projects and initiatives to drive adoption and implementation of process and technology changes across one or more business areas. Defines anticipated organizational, process, and technology change impacts affecting various stakeholder groups. Estimates change, communication, and training resourcing requirements
  • Effective Communication and Engagement: Develops and executes against tactical, actionable communication & engagement plans. Defines communication tactics, events, and vehicles. Provides work direction to project team members and/or business area colleagues in the creation of communications content
  • Training Design and Deployment: Designs and maintains all training curriculums and courses within a defined scope area. Provides work direction to training developers, ensuring that training designs and course materials align with enterprise training standards and guidelines. Coordinates deployment of training to new or existing stakeholders
  • Change Governance: Applies a structured change management methodology and approach to all assigned programs and initiatives. Drives consistency in change management plans and messaging through consistent adoption of new and existing communication, training, and measurement tactics and vehicles. Recommends and applies improvements to the enterprise change methodology and toolkit
  • Stakeholder Management: Leads the identification, segmentation, and management of all stakeholder groups affected by a given change program. Tracks stakeholder receptiveness to changes, and defines mitigating actions where appropriate
  • Change Measurement: Regularly and consistently measures stakeholder receptiveness to changes, and adoption of changes across all levels. Applies enterprise measurement tools and metrics, and/or designs other measurement vehicles as appropriate. Defines, socializes, and executes action plans based on assessment results
  • Coaching/Mentoring: May provide coaching and work direction to junior team members, particularly in the design and development of communications & training plans and materials
18

Change Management Consultant Resume Examples & Samples

  • Support communication efforts
  • Support the design, development, delivery and management of communications
  • Conduct impact analyses, assess change readiness and identify key stakeholders
  • Provide input, document requirements and support the design and delivery of training programs
  • Complete change management assessments
  • Identify, analyze and prepare risk mitigation tactics
  • Identify and manage anticipated resistance
  • Consult and coach project teams
  • Create actionable deliverables for the five change management levers: communications plan, sponsor roadmap, coaching plan, training plan, resistance management plan
  • Support activities to engage senior leaders
  • Coach managers and supervisors
  • Support organizational design and definition of roles and responsibilities
  • Coordinate efforts with other specialists
  • Manage stakeholders
  • Track and report issues
  • Support change management at the organizational level
  • Participate as a member of AEP's Change Management Community of Practice
  • A solid understanding of how people go through a change and the change process
  • Experience and knowledge of change management principles, methodologies and tools
  • Familiarity with project management approaches, tools and phases of the project lifecycle
19

Change Management Consultant Resume Examples & Samples

  • Minimum 3-5 years of direct change management experience involving large to mid-size companies
  • Experience and knowledge of change management principles, methodologies, and tools – including change strategy, stakeholder planning, communications and training
  • A solid understanding of how people go through a change and a change process
  • Exceptional communication and presentation skills, both written and verbal
  • Knowledge of the project lifecycle
  • Must have supported Change Management in Global Delivery context
  • Demonstrated understanding of Fortune 1000 organizations
  • Commercial and business<
  • Commercial and business sense
20

Organizational Change Management Consultant Resume Examples & Samples

  • Managing client and key stakeholders expectations to help build and sustain long-term relationships with clients
  • Developing project plans for one or more workstreams that shape the overall approach, implementation and sustainment of change management activities
  • Providing support in facilitating client meetings and workshops to support change management efforts
  • Counsel and guide client representatives leveraging professional experiences and leading practices in the space of strategic change
  • Previous professional services / consulting experience within a reputable firm
  • Completed undergraduate degree (e.g. Business, Organizational Behaviour, Psychology, etc.) with outstanding academic credentials. Graduate degree (e.g. MBA, MIR preferred)
  • Prosci certification an asset
  • Between 3 and 5 years’ experience, most of which involve supporting large scale, complex change programs
  • A passion for working within and supporting change management initiatives in areas such as technology adoption, strategic change and cultural change
  • Proven track record in implementing organizational change management – minimum 2 program life cycles in a Change Lead or Support role (including: change impact assessments, role mapping, training, communication, business readiness, team effectiveness, and leadership alignment)
  • Demonstrated ability to manage multi priorities and deliver commitments on time
  • Support project team in integrating change management activities into the project plans
  • Attention to detail and commitment to deliver high-quality work products
  • Strong business acumen - understands key business metrics and initiatives, shows an interest in the other functional areas and how they contribute to the overall success of the company
  • Experienced with project problem diagnosis, solution development, client communications, facilitation of decision making, documentation, managing client expectations, project profitability and team leadership
  • A proven problem solver with ability to manage in ambiguous and complex environment
  • Self-starter with strong bias for action and follow through
21

Change Management Consultant Resume Examples & Samples

  • Retail and/or SAP enterprise experience a plus but not required
  • Planning the training required to prepare business users with the skills and knowledge to perform their jobs at go live
  • Completing the training development efforts by tracking the training material development, reviews/approvals, and final sign offs
  • Preparing for the training delivery efforts, including coordinating training rooms, material preparation, system availability, etc
  • Executing their training delivery efforts, including coordinating course scheduling, registration, attendance tracking and co-facilitating courses
  • Coordinating business participation in the functional cutover planning and execution, including monitoring the cutover plan task execution and identifying and escalating relating issues as appropriate
  • Planning, developing and delivering project stakeholder (end user) related communication that is inclusive of all strategic and tactical user needs
  • Document future state processes and identify change from current state and impacts to stakeholder groups
  • Identifying potential business related risks, develop specific plans to mitigate concerns and escalate to program leadership
  • Supporting executive alignment communications including steering committee presentations, etc
  • Providing organizational change management expertise
  • Minimum 3-5 years project management experience with proven delivery of system implementation projects
  • Demonstrated experience working with Organizational Change Management tools and techniques, including
22

Change Management Consultant Resume Examples & Samples

  • PROSCI / CCMP Certification
  • Prior Experience leading Change Management Initiatives
  • Prior Coaching Sr. Leadership as the Change Leader through the process experience
  • Ability to influence without direct authority
23

Organizational Change Management Consultant Resume Examples & Samples

  • Experience and knowledge of change management principles, methodologies, and tools with the ability to flex within an approach
  • Exceptional communication skills, both written and verbal formats, focused on end-user adoption
  • Experience producing organization wide communications and developing communication strategies
  • A minimum of 5 years’ experience leading large scale organizational change efforts
  • Bachelor’s Degree OR a minimum of 7 years organizational change management experience
  • Change management certification or designation
  • Master’s degree in organizational development, industrial psychology, psychology, business management, or human resources preferred
  • Familiarity with continuous improvement and project management approaches, tools, and phases
24

Change Management Consultant Resume Examples & Samples

  • Providing uniquely differentiated consulting expertise to our clients by helping them to develop and deliver world class change management, business transformation, and talent solutions
  • Leading workshops with key stakeholders to gather in-depth insight into their current businesses’ function capability, technologies, operating model or services
  • Meeting with colleagues and clients to design, plan and deliver fast-paced, innovative change solutions using Accenture best practice, assets and tools
  • Working as part of large teams to support the implementation of innovative transformation solutions to help functions with their capability, operations and technology
  • Adapting your style and approach for each stakeholder to enable you to be a successful subject matter expert on change and transformation projects, and talent practices
  • Focusing on building your client relationships and your network across the practice
  • Prior external consulting experience of at least three years working in a professional role
  • Experience in Business Readiness; Organisation Change Capability; Change Management; Change Measurement; Change Strategy and Solution Planning; Communication Planning and Management; Job and Role Design; Journey Management; Leadership Alignment; Organisation Design and Architecture; Change Enablement; Stakeholder Management; Behaviour Change; Organization Change Strategy; Change Analytics
  • Experience in Alcohol/Beverage industry would be highly regarded
  • A natural ability to be adaptable, flexible and extremely client-focussed
  • A real passion for change management, business transformation, talent and a good understanding of the latest innovations, digital offerings and technologies
  • Experience in delivering high quality and insightful client presentations and deliverables
  • Experience of building client relationships, networks and supporting business development activities
25

Workday Change Management Consultant Resume Examples & Samples

  • Minimum of 1+ years demonstrated implementation/change management/training experience
  • Minimum 1 year hands on HCM/Finance/Student implementation experience OR Minimum 1 year of experience in Health or Public Service
  • Minimum of 1 years demonstrated implementation/configuration experience with HR/Finance/Student systems
  • Minimum of 1 years prior consulting experience
26

Change Management Consultant Resume Examples & Samples

  • You are responsible for supporting, executing and managing challenging consultancy projects in the area of Organizational Change within large organizations
  • You are involved in the development of change strategies in the context of business transformation, systemimplementation, organizational changes and new technologies
  • You are involved in analyzing complex problems and implementing the right solutions as a trusted advisor
  • You focus on capability development of leadership and employees
  • You primarily work from the client site and can work on national or international projects
  • 1 to 5 years of working experience in Change Management
  • Master degree or equal by experience
  • Experience with large organizations and large projects
  • Proven ability to apply analytical and creative thought
  • Fluent in Dutch or French and English
27

Portfolio Change Management Consultant Resume Examples & Samples

  • Senior level experience acting as a change management consultant/SME for large and complex transformational initiatives
  • Senior level experience communicating and presenting change management principles, methodologies, and approaches
  • Senior level experience performing reviewing, developing, rolling out, and monitoring the status of change management requirements, strategies, plans and related activities
  • Senior level experience identifying, articulating, and mitigating risks associated with change management initiatives
  • Excellent relationship building, negotiation, and conflict resolution soft skills necessary to foster the cultural and behavioral changes required to achieve and sustain desired outcomes
  • Experience working in the financial services domain, especially in retail banking and/or commercial banking
  • Business Development / Sales
  • Business IT Alignment
  • Management Consulting
28

Change Management Consultant Resume Examples & Samples

  • Demonstration of organisational design skills associated with job role definition, evaluation and job role mapping
  • Experience of business transformation around target operating model design, service needs analysis
  • Experience of coaching individuals/teams or managing project teams
  • Strong adaptiveness and working in complex multinational environment - multi location, multi nationalities, multi stakeholder management, complex structures
  • Willingness to travel (up to 4 days per week)
  • Language : English proficiency is a must (French/ Russian would be a plus)
  • 3+ years experience
  • Language : English proficiency is a must
  • Language: French or Russian would be a plus
29

Change Management Consultant Lead Resume Examples & Samples

  • Experience with/in/as a(n)
  • Knowledge of
  • Ability to
  • Clearance
  • Certification
  • Possession of excellent
30

Change Management Consultant Resume Examples & Samples

  • Level consulting position for incumbents with advanced degrees. Provide analytical support to project teams and conduct research and data analysis for change management projects to support the team's analysis and conclusions. Execute project work plan in the field, assist with the preparation of presentations and proposals, and focus expertise in a specific industry. Contribute daily contact with junior
  • And mid
  • Level client management in the field
  • 4yrs experience with the US Military
  • Military procedure, operational planning, Training
  • Ability to work in diverse teams and with shifting demands
  • Previous consulting experience with DOD
31

Change Management Consultant Resume Examples & Samples

  • Proven success in leading, managing change and motivating others
  • Strong project management skills with experience on large-scale projects/programs implementing technical infrastructures
  • Change Management certification or designation desired
  • Assessing training needs and develop training plan
  • Working with product managers to develop user guides and training materials for inventory management tools
  • Working with internal partners to coordinate training's
  • BS / BA required
  • 5+ year's work experience
  • 2+ years training delivery experience
  • 1+ years Instructional design experience
  • 1+ years technical writing experience
  • 2 + years large scale system implementation project experience
  • Retail and inventory management experience a plus
  • Change management experience a plus
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Change Management Consultant Resume Examples & Samples

  • Assist with the workforce transition from internally managed operations to outsourced operations
  • Skills and hands on experience implementing portions of large-scale ERP organizational
  • Change programs related to enabling systems and process change. This may include but
  • Organizational Impacts Identification and Mitigation Plans
  • Super / Power User Strategy, Design, and Implementation
  • Skills and experiences in other related Talent & Organization Performance areas such as Human Capital & Organizational Effectiveness, Learning & Collaboration, and Human Resource and Talent Management
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Change Management Consultant Resume Examples & Samples

  • Previous change management / consulting experience required – preferably with large scale transformation, multi-country deployment
  • Excellent communicator – verbal & written English. Mandarin is a plus
  • Previous change management experience related to technology and process changes
  • Good analytical skills – ability to design and execute statistically valid surveys and meaningful focus groups
  • Knowledge / experience of hospitality industry is a plus but not required
  • Property change champion weekly webinars – prepare materials, host, take notes, respond to questions, prepare summary emails. We may need to have additional webinars for legacy Starwood properties going forward, given the upcoming deployments that affect their hotels only
  • Above property bi-weekly webinars (x2) – similar to above. We split these out to cover APEC (Asia Pacific Excluding China) & Greater China
  • Pulse surveys – design, distribution, analysis, reporting
  • Focus groups – as above
  • Key associate events, town halls – APEC + Greater China leadership engagement
  • Integration communications – bi-weekly newsletter, leadership memos, videos
  • Change impact assessment – this is a detailed deliverable and is key for managing the changes surrounding the numerous deployments over the coming year or two
  • Learning strategy and planning – related to deployment changes
  • Integration support – ongoing responses to associate queries via APAC change management mailbox and Platform
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Organizational Change Management Consultant Resume Examples & Samples

  • Change Assessment:Work with the business process teams to assess change readiness and project risk related to change. Familiarity with a structured approach to developing a change management strategy, and defining and delivering a change management solution
  • Stakeholder Impact: Proactively work with client project leadership to identify and address resistance and change readiness challenges associated with change
  • Organization Alignment: Work with relevant client leadership to develop/ redefine/ confirm roles, procedures, responsibilities, accountabilities, support systems and incentives that address and reflect the changes identified. Assess and recommend solutions to address process changes, changes in job roles, and skills gaps associated with change solutions
  • Communications: Plan, draft and execute change communications amongst all levels of leadership and support both within the project team and the client organization
  • Education & Training: Develop and deliver the required education and training. This includes structuring of education and training curricula, courses, course material, attendees and the scheduling and execution of the sessions
  • Organization Involvement & Ownership: Create, utilize, and enable structures for ensuring engagement, involvement and ownership of the change and the results to relevant stakeholder groups
  • Leadership/ Sponsorship Alignment: Work with Client leadership and executive teams to establish and maintain the commitment necessary to address workforce transition challenges that might arise
  • Excellent verbal and writtencommunicationskills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts
  • Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details
  • Consulting Industry experience, demonstrated thru 5+ years of OCM experience
  • Experience conducting interviews and/or focus groups, identifying key themes and concerns
  • Ability to draft variety of communications including executive emails, management presentations, and/or marketing collateral
  • Ability to provide coaching for various levels of leadership in leading and managing change
  • Familiarity of Enterprise Resource Planning Systems, and implementation lifecycles
  • Presales support experience
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Lead Change Management Consultant Resume Examples & Samples

  • Subject matter expert in change management
  • Develops change management programs to solve complex business group or company issues. Finds innovative solutions
  • Develops and implements high-risk communications plans
  • Anticipates internal and/or external business challenges and needs
  • Provides advice and technical expertise to other organizations/groups and/or executive management in the area of change management
  • Bachelor's Degree and 8-10 years of prior work related experience
  • Proficiency of Microsoft Office products
  • Demonstrated excellent written and oral communication and group presentation skills
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Organizational Change Management Consultant Resume Examples & Samples

  • Conduct a change management assessment to include
  • Certification in change management practices. Prosci Certification is preferred, but not required
  • Solid understanding of how people go through a change and the change process
  • Knowledge of and experience applying change management principles, methodologies and tools
  • Eight (8) years' experience leading change implementation. Experience in leading change management implementation for technology groups is preferred, but not required
  • Experience communicating effectively and influencing various levels of an organization, including high level executives, deputy directors, team leaders and individual contributors
  • Ability to establish and maintain strong relationships, influence others and move toward a common vision or goal
  • Flexible and adaptable and able to work in ambiguous situations
  • Forward looking with a holistic approach
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Organizational Change Management Consultant Resume Examples & Samples

  • Developing and executing an overall change management strategy around complex sales/recruitment business processes by utilizing proven methodologies and techniques
  • Managing numerous project deliverables across multiple areas of client organization to ensure completion on time and within budget
  • Conducting organizational needs assessments, stakeholder analysis, document business processes, facilitate development of "to be" blueprint and utilize proven analytical tools readiness assessments, focus groups, impact assessments and metrics
  • Designing and delivering communication plans including identification and definition of methods and channels in order to drive the correct behavioral and organizational changes
  • 8 - 10 years’ experience in executing large-scale initiatives including but not limited to organizational change, business process management, systems implementations/conversions, enterprise risk, and operational excellence
  • Experience working on enterprise-wide initiatives for complex organizations
  • Strong grounding in at least one widely used program/project management and change management methodology or framework and an ability to be flexible and adapt to new methodologies
  • Responsible for designing and editing communication and maintaining brand standards for training material in PowerPoint and Word, and posting to SharePoint and other modes
  • Access to a wide range of program/project management and change management tools and templates
  • Exceptional project and change management skills in scoping, designing and delivering business and IT transformational activities
  • Executive presence with excellent communications, listening and facilitation skills to build relationships and foster trust at all organizational levels
  • OCM Communications, Writing & Editing in PPT and Word. Maintaining brand standards
  • Experience in leading and supporting transformational activities for large scale IT systems implementation
  • A passion for a consulting
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Change Management Consultant Resume Examples & Samples

  • Organizational Design – Assess our client’s organizational structure and redesign/plan according to their business needs and goals
  • Merger Integration – Align businesses for optimum efficiency
  • Culture Change – Shift client’s culture to best support their business initiatives Next-Gen Communications – social, mobile, video
  • Next-Gen Learning using augmented/ virtual reality platforms integrated into wearable devices, delivered just in time
  • Insight-Driven Transformation based on analytics and behavioral sciences
  • Leadership Development – Making sure our client’s leadership team understands the needs of their employees and what they value and are advocates of talent and organization programs
  • Change Management – Implementing the process, tools and techniques needed to manage the people side of change to achieve the required business outcomes
  • New System and Process Integration – Training development to support implementations and system upgrades
  • Effectively leverages their direct Accenture supervisor to help mitigate risks and resolve complex challenges before they become issues
  • Minimum 3 years of external consulting experience or other relevant experience related to successful delivery of change management work in the disciplines of change management methodology, job/role/organization design, stakeholder engagement, sponsorship alignment, marketing or communication, training/performance support, organizational readiness, or transition to outsourcing
  • Minimum 3 years of experience related to successful delivery of change management work in one or more of the following areas
  • Ability to develop trusted client relationships
  • Proficiency with Microsoft Office applications (PowerPoint, Excel, Outlook, Word)
  • Large-scale and/or global transformation experience
  • Project management experience, including project plan development and tracking - 3 years Consulting
  • Understanding of and/or have experience with managing change in operational environments (manufacturing, plants, refining, drilling)
  • Understanding of industry/workforce trends and drivers for Resources clients (Energy, Chemicals, Natural Resources, Utilities)
  • Experience with Digital aspects and how to incorporate into Change Plans such as: Social, Media and Analytics
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Business Change Management Consultant Resume Examples & Samples

  • Developing and executing an overall change management strategy around complex client business initiatives
  • Utilizing proven change management methodologies and techniques
  • Managing numerous project deliverables across multiple areas of a client organization to ensure completion on time and within budget
  • Conducting organizational needs assessments and stakeholder analyses
  • Documenting system and business processes; facilitating the development of "as is” and “to be” blueprints
  • Utilizing proven analytical tools readiness assessments, focus groups, impact assessments and metrics
  • Some consultants will also design and deliver communication plans, including the identification and definition of methods and channels in order to drive the correct behavioral and organizational changes
  • Bachelor's degree required; Master’s degree preferred
  • PROSCI or other change management certification preferred
  • 10+ years of experience in executing large-scale initiatives including but not limited to organizational change, business process management, systems implementations/conversions, enterprise risk, and operational excellence
  • Experience working on enterprise-wide initiatives for complex, global organizations
  • Strong strategic and tactical communication planning and execution skills - including identifying and authoring changes to related business processes, procedures, and standards
  • Executive presence with excellent communications and facilitation skills to build relationships and foster trust at all organizational levels
  • Proven experience in organizational communication change-oriented communications
  • Experience in leading and supporting transformational activities for large scale ERP (Oracle, SAP, etc.) and/or HRIS systems implementations
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Change Management Consultant Resume Examples & Samples

  • Thorough knowledge of organizational change, employee transition, organization design, and culture change theories, models, and techniques
  • Intermediate level knowledge of consulting and coaching techniques and ability to implement change and provide coaching and feedback in a constructive manner
  • Ability to build trust with executives, management and team; overcome resistance in different settings and work cultures, influence stakeholders, and lead without formal authority
  • Ability to lead change role on mid-size or moderately complex initiatives or projects such as a technology implementation, process redesign, or restructuring and previous people management experience leading a team of professionals
  • Excellent presentation, oral and written communication and group process/facilitation skills
  • Self-starter able to work independently, as well as collaborate on teams
  • Solid project management skills; able to coordinate resources, establish schedules, track deliverables, and drive for results
  • Excellent quantitative and qualitative problem-solving and analytical skills
  • Strong proficiency with computers and technology, including Microsoft Office suite
  • Preferred – thorough knowledge of training program design, adult learning theory, and state-of-the-art training techniques
  • Utility industry experience and leading change in a union environment with bargaining unit employees preferred
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Senior Change Management Consultant Resume Examples & Samples

  • Minimum Bachelor’s Degree and 5 years of consulting (or comparable internal practitioner) experience in the Technology, Life Sciences, Financial Services, Telecommunications or Consumer Goods industries
  • Experience in Change Leadership & Adoption and/or Business Process Optimization
  • Demonstrated track record of successful designing, managing, and executing large and complex consulting engagements to transform enterprises, business units, or operating models
  • Strong executive presence, facilitation skills, drive for results, attention to quality and detail, and a collaborative attitude
  • Familiarity with software and product development lifecycles, and project or program management principles
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Change Management Consultant Resume Examples & Samples

  • Lead the design, development, delivery and management of communication for Marketing organization related to Capabilities projects
  • Lead change management activities on capabilities projects to facilitate the successful implementation and adoption of new capabilities with medium complexity business process changes and usage of technology
  • Implement change management strategies and plans on capabilities projects to facilitate the successful implementation and faster adoption of new capabilities with medium complexity business process changes and usage of technology
  • Manage change for standardizing workflow and be responsible for whole process, stakeholders, where is the training needed
  • Implement readiness assessments, evaluate results and present findings in a logical and easy-to-understand manner
  • Monitor and evaluate user adoption post launch including developing and implementing action plans
  • Provide ideas and feedback for the on-going development of change management function
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Senior Change Management Consultant Resume Examples & Samples

  • Stakeholder identification, assessment and engagement
  • Impact analysis
  • Communication strategy, plan, content and feedback mechanisms
  • Work collaboratively with others to support NERC CIP Cybersecurity Program initiatives
  • Other duties as assigned – this description is not intended to be all inclusive; the individual may perform other related duties to meet the needs of the project
  • Bachelor’s degree OR 15 years of experience in lieu of a degree
  • Five or more years of experience in change management role(s) in addition to a degree
  • Training development and delivery experience
  • Experience using change management methodologies
  • Experience with change management for process and system implementation projects
  • Experience with efforts to create consistent enterprise processes and methods in environments with distinct departmental processes
  • Technical training experience (systems, applications and operational technology)
  • Works effectively in a matrixed organization
  • Prosci® certification
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Change Management Consultant Resume Examples & Samples

  • Plan, develop and implement strategic change management, including stakeholder engagement and internal and external communications, to support and promote the IT Modernization implementation that involves significant business process change across the organization
  • Design, develop, and implement change plans designed to address organizational and technical change impacts; drive identification of stakeholders/audiences and needs (on internal, external and individual project basis) designed to help minimize the impact to the business
  • Drive and analyze senior management needs, implement strategic communications and change tactics that support and promote the program
  • Drive effort to gather requirements and recommend solutions for complex change management & communication needs
  • Design, develop and deliver successful change plans, tactics and communication mechanisms, messages, materials and tools to address internal organizational needs and expected impacts
  • Manage and coordinate project-related events to promote awareness where required, working with administrative support, including project phase launch and milestone completion events, periodic team meetings, brown bag lunches, etc
  • Bachelors’ Degree in business, computer science, journalism, marketing communications, or related discipline
  • 4+ years of experience in Information Technology
  • 4+ years of Project Implementation and/or Change Management
  • Extensive experience in change management & communication methodology, with proven results
  • 6+ years of professional communications or closely related experience
  • Experience migrating different business units to single, Office 365 environment (preferred)
  • Knowledge of Microsoft’s entire cloud suite including Office, Skype for Business, SharePoint and OneDrive (preferred)
  • Familiarity with organizational change management including end user training
  • Change management certification or designation a plus
  • Ability to: navigate complex organizational change, quickly grasp complex technical and business concepts and express them in a clear language
  • Design, develop and implement both strategic programs and supporting tactics
  • Proven ability to lead others in teams for shared results
  • General knowledge of IT systems
  • Demonstrated balance of strategic and detailed tactical thought processes
  • Proven project management experience across a broad or complex organization
  • Proven record of successfully managing and delivering significant business changes, with particular knowledge of change practices
  • Proven ability to work with all levels of an organization, with excellent downward, lateral and upward written and verbal communication skills
  • Ability to drive business requirements definition and requirements gathering
  • Demonstrated leadership in problem analysis and solution recommendation capabilities
  • Very strong presentation, written and oral communication skills
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Business Change Management Consultant Resume Examples & Samples

  • Change Management planning;develop and manage integrated change management strategies and plans to support the successful delivery of the required outcomes for a specific programme. Activities may include
  • Developing key change management products to support the delivery of the required outcomes/benefits of the programme
  • Working closely with project managers and work stream leads to deliver an integrated approach to project delivery, including influencing key project decisions
  • Liaising with client change leads, communications team, trainers and other stakeholders
  • Communications;develop and manage a programme communications and engagement plan. Activities may include
  • Agreeing communication interventions required to support delivery of the change to a wide range of stakeholders
  • Agreeing appropriate messaging to support the transformation required
  • Working with central communications team to prepare and deliver communications
  • Tracking and reporting on communications activities
  • Stakeholder engagement;ensure all stakeholders are identified and assessed to understand the impact of the change. Activities may include
  • Managing and monitoring engagement with key programme stakeholders
  • Identifying, collating and maintaining programme stakeholder lists
  • Assessing stakeholders and undertake change impact assessments for each stakeholder group
  • Facilitating engagement ensuring stakeholders are involved at the right times
  • Be a central point of contact for all core user and stakeholder information
  • Business Readiness;liaise with representatives from the business to ensure they are prepared and ready for the change.Activities may include
  • Identifying business readiness criteria
  • Facilitation of readiness workshops
  • Preparing and conducting business readiness assessments
  • Developing and monitoring a change action plan
  • Reviewing and tracking business readiness activities in preparation for go-live
  • Training;develop and manage delivery of training needs analysis and training delivery plan. Activities may include
  • Developing training material
  • Running training sessions, drop in sessions and workshops
  • Managing training delivery
  • Managing 3rd party training suppliers
  • Communications – planning, developing, delivering and monitoring communications to support a large programme of change
  • Stakeholder engagement – co-ordinating engagement of stakeholders at all levels
  • Integrated change management – planning and implementing interdependent change management activities to support transformational change - including training, communications, engagement, behavioural change
  • Experience in Local or Central government –desirable but not essential
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Change Management Consultant Resume Examples & Samples

  • Design and conduct readiness assessments, evaluate results, and present findings in a logical and easy-to-understand manner
  • Create and manage measurement systems to track adoption, utilization, and proficiency of individual changes
  • 3+ years of change management experience (this can include; process, organization, communication, and/or learning improvement experience)
  • Ability to identify potential people-side risks and anticipated points of resistance, and develop specific plans to mitigate or address concerns
  • Ability to develop a set of actionable and targeted change leadership plans, including a communication plan, sponsor roadmap, coaching plan, training plan, and resistance management plan
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Customer Experience Change Management Consultant Resume Examples & Samples

  • Leading significantly complex projects to improve critical business processes that drive financial results including developing project plans and business cases
  • Recruiting, training and leading project team members
  • Driving change
  • Bachelors Degree, preferably in Marketing or Business
  • Demonstrated Change Management experience with 5 years of professional level experience working with inter-disciplinary teams that provide inputs to the overall customer experience ( i.e., dealer service divisions, warranty, customer service or industry teams)
  • The ability to learn and do statistical analysis and have basic computer skills
  • Experience with the Cat dealer network
  • Previous experience in project or team leadership
  • Prior supervisory or team leadership experience
  • Field experience
  • Strong analytical skills, communication skills, and collaboration skills
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Change Management Consultant Resume Examples & Samples

  • Support change activities for the global region across all locations, as necessary
  • Work jointly with Global & Regional Change and Communication Leads to ensure an understanding of the global change approach and execution requirements
  • Support the regional lead in establishing and promoting local teams from a change and communication perspective
  • University degree in HR, Business Administration or similar fields (exclusive)
  • Fluid English skills required
  • Fluent Portuguese skills preferred
  • Proven experience in Change Management related projects
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Change Management Consultant Resume Examples & Samples

  • Effective Communication and Engagement: Develops and executes against tactical, actionable communication and engagement plans aligned to one or more change initiatives. Defines communication and engagement tactics, events, vehicles, recipients, and owners. Works with project teams and leads, as well as business area leaders, to ensure that underlying communications and key messages drive awareness, understanding, and commitment to changes
  • Training Design and Deployment: Develops and maintains all training curriculums and courses within a defined scope area. Creates and refines training designs and course materials in alignment with enterprise training standards, vehicles, and guidelines. Coordinates deployment of training to new or existing business area stakeholders
  • Change Planning: Designs end-to-end change management plans for medium complexity projects and initiatives to drive adoption and implementation of process and technology changes across one or more business areas. Assesses and manages affected stakeholder groups, defines and communicates anticipated organizational, process, and technology change impacts, designs and coordinates training, and measures changes receptiveness and adoption
  • Stakeholder Management: Leads the identification, segmentation, and management of all stakeholder groups affected by a given process, data, technology, or reporting change program. Tracks stakeholder receptiveness to change, and defines mitigating actions where appropriate
  • Change Measurement: Regularly and consistently measures stakeholder receptiveness to changes, and adoption of changes across all organizational levels. Applies enterprise measurement tools and metrics within the project context and/or business area. Defines, socializes, and executes action plans based on assessment results
  • Change Governance: Applies a structured change management methodology and approach to all assigned change programs and initiatives. Drives consistency in change management plans and messaging through consistent adoption of new and existing communication, training, and measurement channels and vehicles
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Senior Change Management Consultant Resume Examples & Samples

  • Apply a structured change management approach and methodology to the people side of change leveraging recognized change management methodologies, such as Kotter and ADKAR ®
  • Develop a change management strategy based on a situational awareness of the details of the change and the teams being impacted by the change
  • Create actionable and targeted change management plans – including conducting impact analyses, maturity assessments, and developing communication plans, training plans and usage and adoption campaigns
  • Present change management plans, strategies and updates as needed to key stakeholders who must champion the change
  • Work with the Project Manager and other project team members to integrate change management activities into the overall project plan
  • Where applicable, partner with client communication team members to develop a common communication implementation strategy that ensures consistency and effectiveness in change-related communications which are cascaded throughout the organization
  • On an on-going basis, identify resistance and performance gaps, and work with leaders to develop and implement corrective actions
  • Support the execution of plans by employee-facing managers and business leaders, including coaching if needed
  • Identify success metrics and perform those calculations for the change management efforts
  • REQUIRED:BA/BS in Business Management, Organization Development, Communication, English or related field
  • PREFERRED: MBA / MA / MS in Organization Development, Communication or related field
  • 5-7+ years of change management experience specializing in organization development, change management and organizational communication with proficiency in program/project management
  • Experience with Kotter or ADKAR Model strongly preferred
  • Experience with SDLC implementations; SharePoint, Salesforce, CRM, CMS or Enterprise Social a plus
  • Experience working closely with a user experience team or in conjunction with a user centered design approach a plus
  • Exceptional communication skills – both written and verbal
  • Excellent active listening skills
  • Ability to clearly articulate messages to a variety of audiences
  • Must be a team player and able work collaboratively with and through others
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Senior Change Management Consultant Resume Examples & Samples

  • Manages all aspects of Change Management and internal operations communications needed to help meet high impact, departmental goals. Applies all aspects of program/project change management using consistent Change Management methodology and practices including but not limited to: resource planning, work breakdown, risk/issue management, financial management, implementation planning, testing, communication, and integration with other projects and activities
  • Performs a broad range of consultation and direction with preparing Change Management strategies for complex projects, processes and change initiatives
  • Develops and implements change management plans on complex issues
  • Represents the business group's position in challenging situations
  • Develops change management strategies for business group
  • Provides counsel to management and senior leaders on related issue
  • Bachelor’s degree and 5-8 years of prior work related experience OR 15 years of prior equivalent work related experience in lieu of a degree
  • Demonstrated strong leadership skills: negotiation, conflict management skills, influencing skills, ability to give and receive positive and constructive feedback
  • Change Management certification
  • Post-Bachelor’s degree (ex. MBA, Master of Science or equivalent)
  • Prosci Certification
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Change Management Consultant for Fortune Company Resume Examples & Samples

  • Experience supporting organizational change management efforts for finance organizations and/or projects
  • Experience in executive communications and organizational support, including experience liaising with high-level customers and stakeholders
  • Experience with business process impact analysis and redesign
  • Experience with organization and role design
  • Experience developing change management plans, reports, processes, and reference materials
  • Understanding of Change Management methodologies
  • Intermediate to advanced proficiency with Microsoft Word, Excel, and PowerPoint
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Change Management Consultant Resume Examples & Samples

  • Over 2 years of successful work at Consultant II or equivalent level
  • Adaptable, Adaptability/Resilience
  • Works Independently
  • Requires overnight travel
  • Positive response to changes in work environment or tasks
  • Practices and promotes open communication
  • Competent in Microsoft Office Applications including Live Meeting
  • Organizational skills
  • Time Management
  • Excellent facilitation skills
  • Clearly possesses both advanced knowledge of Functional Area, plus in-depth knowledge of related company products
  • Recognized as "expert" in assigned topics and an overall product knowledge expert
  • Demonstrates proficient project leadership skills
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Change Management Consultant Resume Examples & Samples

  • Experience supporting organizational change management efforts for IT projects
  • Experience in executive communications and organizational support, including Experience liaising with high-level customers and stakeholders
  • Ability to conduct evaluations, studies and analysis
  • Experience planning and executing internal and external communications
  • Advanced writer and editor
  • Understanding of change management methodologies
  • Ability to translate complex technical subject matter into user-friendly communications
  • Intermediate to Advanced proficiency with Microsoft Word, Excel, and PowerPoint
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Change Management Consultant Resume Examples & Samples

  • Supporting customers in the development and execution of Adoption and Change Management programs to drive adoption of Microsoft services and deliver measurable business value
  • Assessing a customer's ACM maturity and Business Impact through change management assessments and surveys and working with the customer and a Senior Change Consultant to define appropriate mitigation strategies
  • Designing and undertaking workforce analysis to identify the key groups within an employee population and analyse how they will be impacted and react to the proposed change and their training needs
  • Working with the customer and other Change Consultants to define communication strategies that address the concerns and motivations of the employee population
  • Determining adoption metrics that can be used to measure success of the ACM project and make adjustments to plans as needed
  • Deriving based on the ACM scope the related training plans to help end-users develop the knowledge and ability required to be successful
  • Creating feedback mechanisms that will help sustain long term end user adoption
  • Mentoring and coaching client change teams. *Communicating effectively and collaborating as part of a team of professionals
  • Facilitate meetings with team and client contacts
  • Developing and maintaining strong stakeholder relationships within the customer
  • Establishing and managing client expectations while maintaining a positive, proactive and professional demeanour
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Organizational Change Management Consultant Resume Examples & Samples

  • Candidates need 8 years' experience leading change management impementations for technology groups, teams, oganizations, and/or progams
  • Candidates need at a minimum a Bachelor's degree in business, IT, Human Services, or other relatd applicable fields
  • Candidates need to be certified in Prosci
  • Candidtes need 3 professional references including at least one which demonstrates his/her knowldge relevant to cultural and transformational change in technlogy groups, teams and/or organizations. References have to include
  • Vendors must provide samples of at least two (2) but no more than four (4) similarly sized projects completed by the candidate in the past ten (10) years that demonstrate their experience in transformational change management
  • Vendors must demonstrate candidate's prior experience applying organizational redesign change principles, methodologies, and tools at a visionary and tactical level
  • Vendors must demonstrate candidate's experience in creating buy-in and changing mindsets of staff personnel
  • Vendors must demonstrate candidate's experience in developing content for a website, or other mass communication vehicles, that articulate the change and solicits feedback
  • Vendors must demonstrate candidate's experience creating communications plans which positively inform and influence various levels of an organization, including executives, deputy directors, team leaders and individual contributors
  • Vendors must demonstrate candidate's experience in change management that re- aligned roles and responsibilities to meet the change initiative goals; and
  • Vendors must provide a narrative written by the candidate proposing a strategy for the following case study: An IT organization supports 100+ applications and a myriad of technologies. The last "new” application was launched five (5) years ago. The new IT trends like mobility, cloud and internet applications have not been adopted. A new CIO has been brought in to change culture and embrace a new way of doing business. Propose a one page strategy to promote cultural and transformational change to support the CIO
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Organizational Change Management Consultant Resume Examples & Samples

  • A minimum of 7 years experience and knowledge of change management principles, methodologies, and tools with the ability to flex within an approach
  • A minimum of 5 years experience producing organization wide communications and developing communication strategies
  • A minimum of 7 years’ experience leading large scale organizational change efforts
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Change Management Consultant Resume Examples & Samples

  • Experience with Web-based research
  • Knowledge of business operations for projects
  • Knowledge of basic ideas of descriptive statistics, probability, probability distributions, and statistical inference
  • Knowledge of performance management, collecting data, research and development, and creating alternative scenarios that require innovation to finish projects on time
  • Knowledge of engineering projects, including project organization and documentation, business organization and legal structure, scheduling, including CPM, and tracking, cost estimating and cost control, bid preparation, contracts, and engineering economics
  • Knowledge of scheduling and cost estimating using specific applications software and spreadsheets
  • BA or BS degree in Business
  • Experience with all Microsoft Office products, and modeling and database tools
  • Possession of excellent oral and written communication skills to interact and conduct interviews with clients to capture needs and relevant data for analysis
  • Possession of excellent listening skills
  • Possession of excellent presentation skills to document interviews and analysis results in concise and organized reports
  • Secret clearance preferred
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Change Management Consultant, Mid Resume Examples & Samples

  • 3 years of experience with organizational transformation, change management, and business process improvement
  • Knowledge of organizational transformation and change management industry best practices and methodologies
  • Ability to work directly with mid– to senior–level clients to present ideas and recommendations
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Change Management Consultant Resume Examples & Samples

  • Experience in working and collaborating with project teams
  • Experience in relationships with Navy or Marine Corps leadership and personnel
  • Knowledge of strategic communications and change management methodologies and process improvement methodologies
  • Knowledge of Microsoft Office Suite with an emphasis on PowerPoint
  • Ability to develop communication products
  • Experience in working within a science and technology (S&T) or research-oriented environment
  • Experience with using Microsoft SharePoint 2010
  • Knowledge of US military culture and operational environment
  • Possession of excellent interpersonal skills
  • Business Process Certifications, including ASQ LSS GB Certification
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Change Management Consultant Resume Examples & Samples

  • Leads and implements change management strategy and deliverables required by projects and initiatives
  • Builds and strengthens collaborative partnerships within Transmission and with other organizations to support successful change management strategies
  • Develops and delivers strategic engagement plans and communications for Transmission leadership
  • Responsible for maintaining an effective communications process and managing internal communication channels for the organization
  • Provides internal communications support in significant event/crisis situations to ensure timely and accurate information is relayed to key stakeholders and the organization
  • Contributes to a safe and positive work environment that emphasizes safety excellence, human performance and operational excellence
  • Possesses a strong business acumen and provides subject matter expertise for clients, peers and business partners
  • Bachelor's Degree WITH 3-5 years of prior equivalent work related experience OR at least 10 years’ experience in lieu of a degree
  • Post-Bachelor’s degree (e.g., MBA, Master of Science or equivalent)
  • Three to five years’ experience as department or project change management lead
  • Demonstrated ability to communicate a vision and obtain buy-in
  • Demonstrated strong leadership skills
  • Ability to manage multiple tasks in a fast-paced environment
  • Ability to adapt and change as business needs change
  • Data analysis and problem-solving skills
  • Demonstrated experience and working knowledge of systems and processes
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Change Management Consultant Resume Examples & Samples

  • Ensure that all associates and BPMO led initiatives comply with all Change Management processes and standards
  • In the context of initiative delivery, ensure a consistent holistic approach to change impacting clients, employees and operational readiness
  • Lead and ensure overall compliance with the entire Change Management lifecycle ensuring changes are recorded, assessed, evaluated, authorized, coordinated, and closed utilizing KPIs to measure process effectiveness. Bachelor’s degree with a minimum of 6 years of experience in a Project Management, Business Analyst and/or Change Management Role
  • Ability to manage initiatives serving multiple constituents in a fast-moving, changing environment using sound judgment within tight deadlines
  • Ability to design and execute measurements to evaluate solution effectiveness and adjust as needed
63

Change Management Consultant Resume Examples & Samples

  • Consultants recommend modifications to client systems, policies and procedures, and administrative practices to further business and implementation objectives while supporting the outsourced HR, Benefits and/or Payroll functions
  • Consultative professional advice may be fee based, depending on the circumstances and client requirements
  • Project Management level accountability. Depending on the scope and complexity of the project, and available staffing, Consultants often act in a capacity equivalent to a Project Manager, particularly as it relates to the preparation and assimilation of the ADP service organization and client transformation in collaboration with the Relationship Manager & Service Managers
  • Coordinate with other ADP departments and roles within the Comprehensive Services organization
  • Work as part of an integrated team to address and resolve process, product, service and client-relations issues that implicate the overall framework, quality and standards of implementation services, client/service transition to service, and the development of new/revised approaches and techniques
  • Consultants manage the client relationship with the key administrative stakeholders until the client is transitioned to ADP's Client Service organization following implementation
  • At least 2 years of successful experience as a Consultant II or equivalent change management positon
  • Overnight Travel required
64

Change Management Consultant Resume Examples & Samples

  • Change management provides strategic and implementation support for the Program
  • Development and maintenance of change management deliverables, including
  • Training strategy, plan, content and logistics
  • Readiness assessments & corrective action plans
  • Participation in industry/regulatory meetings
  • Bachelor’s degree or 10 years of prior equivalent work related experience in lieu of a degree
  • Two or more years of experience in change management role(s) in addition to a degree
  • Ability to work with a variety of communication styles to obtain and share information to advance change management and project objectives
  • Experience facilitating meetings/ ability to conduct effective work sessions
  • Ability to summarize key issues and concepts appropriately for audiences
  • Experience operating within large scale project/program management organizations
  • 5+ years’ experience in change management work in utilities. Duke Energy experience a plus
  • Cyber Security experience a plus
  • Compliance experience (specifically with NERC Critical Infrastructure Protection Standards & Requirements)
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Change Management Consultant Resume Examples & Samples

  • Ability to apply a structured methodology and lead change management activities
  • Ability to implement and apply a change management process and tools to create a strategy to support adoption of the changes required by a project or initiative
  • Lead and support communication efforts – Drive and support the design, development, delivery and management of communications
  • Assess the change impact - Conduct impact analysis, assess change readiness and identify key stakeholders
  • Ensures business unit readiness as projects deliver
  • Support training efforts -Provide input, document requirements and support the design and delivery of training programs
  • Provide support, coaching and mentoring to other project resources to integrate change management as part of project delivery
  • Develop continuous improvement within the PMO around managing change
  • Bachelor’s and/or Master’s degree or equivalent
  • 3+ years cross-functional, cross-disciplinary change management
  • Business process/continuous improvement, change management and project management expertise
  • General knowledge and ability to apply business practices in the context of project management activities
  • Experience managing organization change and communication
  • Strong consulting skills: active listening skills, ability to extract and quickly process key information, summarize key needs or interests of internal customers, and provide targeted and appropriate insights and recommendations
  • Strong communication and presentation skills: exhibits professional maturity, confidence and competence. Knows how to summarize and communicate the key points and business case for others to effectively and expeditiously make important decisions
  • Strong interpersonal skills: proven abilities to develop important relationships internally and externally
  • Ability to influence others (without authority) and move toward a common vision or goal
  • Knowledge of FTI products, systems, functions (and Business Units), marketing, and/or service policies and procedures is preferred but not required
  • Other domain-specific knowledge and abilities to be determined
  • Microsoft products including MS Project, Excel, Word, Access and PowerPoint
  • May have direct and indirect staff (i.e. project team) supervisor responsibilities
66

Lead Change Management Consultant Resume Examples & Samples

  • Experience overseeing the implementation of change management projects, including stakeholder engagement, leadership alignment, organizational readiness & development, knowledge management and culture and communication
  • Ability to assess change readiness among stakeholder groups, develop implementation activities and deliver communications to obtain awareness, understanding, buy-in and support for change
  • Proven Consultation skills to assist the client and organization to be able to apply change management in an effective and efficient way
  • Strong business and process knowledge, strategic and execution experience, independent, critical and abstract thinking, ability to influence without authority, problem solving and more importantly desire to help people at all levels through understanding of human behavior
  • Effectively presentation skills to multiple levels of employees including Executive level on content & process in order to drive collaboration and gaining support
  • 7 plus years progressive experience in a related field
  • Bachelor’s degree Business, Information Systems, Organizational Development, Human Resources or Psychology; Bachelor’s preferred
67

Change Management Consultant Resume Examples & Samples

  • Support and engage senior leaders
  • Manage the change portfolio
  • Bachelor Degree Required
  • Knowledge of organizational effectiveness and change management principles, methodologies and tools. Strong critical thinking, organizational and prioritization skills, along with the ability to work in an environment of continuous change, requiring re-prioritizing frequently are required for this position. Experience managing organizational and transformational change within a large-scale change initiative
  • Strong strategic and tactical communication planning and execution skills
  • Exceptional project management skills in scoping, design and delivery; ability to effectively manage multiple competing priorities with high attention to detail
  • Strong presentation, verbal and written communication skills with the ability to articulate complex ideas to all employee levels, including senior leaders
  • Ability to effectively coach and mentor others
  • Proven ability to influence stakeholders at all levels in an organization and move toward a common vision or goal
  • Ability to build authentic working relationships with colleagues across functions
  • Forward-looking with a holistic approach
  • Problem-solving and root cause identification skills
  • Advanced proficiency in Microsoft Office applications (e.g. Word, Excel, PowerPoint)
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Change Management Consultant Resume Examples & Samples

  • Culture Change – Shift client’s culture to best support their business initiatives
  • Next-Gen Communications – social, mobile, video
  • Project management experience, including project plan development and tracking - 3 YRS CON
69

Change Management Consultant Resume Examples & Samples

  • Leading change management planning & execution activities for enterprise-wide initiatives at mid-to-large corporations
  • Working with client stakeholders to identify changes to processes, systems, technology & organizational structure/hierarchy & incorporate change management activities into all aspects of the project
  • Creating training programs & communications plans to increase user adoption & seamless transition to new IT systems
  • Creating metrics to track adoption & proficiency of change management
  • Leading a cross functional team of change management analysts & consultants
  • Project management: resource estimation/planning, schedules, risks & mitigation, status reporting
  • Retail Energy domain knowledge is required
70

Change Management Consultant Resume Examples & Samples

  • Develop and execute an overall program/project management and change management strategies around complex client business initiatives by utilizing proven methodologies and techniques
  • Conduct organizational needs assessments, stakeholder analysis, document business processes and systems, and facilitate the transformation from "current state" to "desired state"
  • Utilize proven analytical tools for readiness assessments, focus groups, impact assessments, risk assessments, performance metrics, and balance scorecard
  • Design and deliver communications and stakeholder engagement plans including identification and definition of methods and channels in order to drive the correct behavioral and organizational changes
  • Manage numerous program and project deliverables across multiple areas of client organization to ensure timely completion within budget
  • 10+ years experience in executing large-scale initiatives including but not limited to organizational change, business process management, systems implementations/conversions, enterprise risk, and operational excellence
  • Exceptional project/project and change management skills in scoping, designing and delivering business and IT transformational activities
  • Ability to discuss and champion the business case for change to a business audience, and then plan and execute solutions that are of recognizable value to the business
  • Experience in leading and supporting transformational activities for large scale ERP (Oracle, SAP) and/or IT systems implementation
  • Bachelor's degree; Master's degree highly desired
  • Willingness to commute within the Greater Los Angeles or Orange County marketplaces
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Organizational Change Management Consultant Resume Examples & Samples

  • Leads and facilitates project discovery to define Change Management requirements and strategy
  • Leads and executes building the Change Management infrastructure and executing Change Management activities, driving IT projects towards high levels of user engagement and adoption
  • Interfaces and communicates with all levels of client project resources and stakeholders
  • Minimum 8-12 years of professional experience with Organizational Change Management
  • Management Consulting and project management experience
  • Fluent and current on Change Management trends
  • Proven track record of leadership roles delivering solutions within defined timeframes
  • Proficient in authoring, editing and presenting Change Management deliverables
  • Change Management certification preferred
72

Change Management Consultant Resume Examples & Samples

  • The Change Management Analyst will support the Change Management team lead in achieving successful change management and adoption objectives
  • Support the completion of key deliverables, including Change Management Planning, Stakeholder Assessment & Impact Analysis, Communication Planning & Execution, Training Planning, and Metric Monitor & Support Execution
  • Assist with capturing and managing Change Management related Risks, Action Items, Issues and key business decisions throughout project lifecycle
  • Provide hands on support with meeting schedules, meeting summaries and presentational content development
  • Support the documentation of key stakeholder assessment deliverables, communication drafts and training collateral (as required)
  • Assist with identifying and measuring success metrics and monitoring change results
  • A solid understanding of how people go through a change life cycle
  • Prior Big 4 Consulting experience preferred
73

Organizational Change Management Consultant Resume Examples & Samples

  • Big 4 or Boutique Advisory experience is required
  • The Change Lead must have led significant transformational Change Management engagements
  • Consulting experience or other relevant experience related to successful delivery of change management methodology, stakeholder identification and engagement, sponsorship alignment, communication planning, training/performance support, organizational readiness, job/role/organization design
  • Experience developing and leading the change strategy
  • Familiarity with project management approaches, tools, and phases of the project lifecycle
  • Experience in a delivery role in complex and integrated corporate environments
  • Ability to work effectively at all levels of the organization and influence others
  • Excellent active listening, root cause identification and interpersonal skills
  • Advanced knowledge of Microsoft Office tools to include Word, Excel, and PowerPoint
  • Prosci Certification, Certified Change Management Professional (CCMP), or similar certification a plus
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Change Management Consultant Resume Examples & Samples

  • Has a good working knowledge of outsourcing issues and project requirements addressing HR, Payroll, and Benefits
  • Services. - Responsible for project initiation activities related to change management
  • Partner with the client to develop a tailored change management plan that includes communication, training and
  • Other change management activities
  • Analyze existing business process and operational needs
  • This role works in a team environment coordinating closely with the Program Manager and other internal partners
  • This role contributes to internal continuous process improvement activities as assigned
  • Lead the development of design documents, materials, activities and tools around change management
  • Ability to interact with client executives and all levels of management
  • Ability to define, administer and compile a change readiness assessment
  • Provides professional consulting/facilitation services in the area of business process and change management best practices
  • Works and counsels with client on product adaptation and business best practice solutions
  • Utilizing the COS model; oversees the accurate and timely adaptation of change with the client
  • Facilitate creation of client-specific process flow charts and templates, roles/responsibility matrix, retain team client procedures, training data and other COS-required documentation
  • Ability to design new jobs / roles & responsibilities for retained team
  • Ability to convey ideas in a clear and concise manner
  • Ability to engage team members in the change effort by increasing awareness, responsibility and commitment
  • Work closely with the project team to document issues and risks, seek resolution, and document change issues and actions
  • Participates in establishing and monitoring of client
  • Travel requirements are 30-50%
  • Must be able to come into Maitland, FL office M-F
  • Experience in implementation of ADP or other vendor HRMS and payroll applications; experience with vendor products, ADP's Enterprise Services Group products, services, and methodologies; and/or a combination of 2-3 years experience in a related consulting environment and 2-3 years experience in a relevant industry and/or with systems implementations working with targeted vendor products or systems
  • Professional certification desirable (PMP, PHR etc)
  • Experience in the development of change management, including theoretical models, tools, techniques and their applications. Demonstrated ability to write clear, concise, and effective documentation for medium and large projects. Has indepth knowledge at least one module of one of the following vendor products: ADP Enterprise/HRizon, PeopleSoft HRMS, SAP HRMS