Cash & Trade Proc Rep Resume Samples
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Cash & Trade Proc Rep Resume Samples
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AK
A Kertzmann
Alexa
Kertzmann
898 Grimes Club
Chicago
IL
+1 (555) 896 7210
898 Grimes Club
Chicago
IL
Phone
p
+1 (555) 896 7210
Experience
Experience
Philadelphia, PA
Cash & Trade Proc Rep
Philadelphia, PA
Leannon, Armstrong and Dickinson
Philadelphia, PA
Cash & Trade Proc Rep
- Support incoming transaction functions including identification of client facing deal, confirming all deal financials and details are matched, raising any descrepancies, and initiating payments/journal entries
- Participation in projects/assignments within a team proposed by managers, clients, other teams and divisions within Citi, etc. with a regular information on project’s status to a project leader and manager
- Accurate review of account opening documents as well as other account amendment instructions received from customers, ensuring that Citibank policies and local regulations are adhered to
- Identify trade discrepancies and ensure timely resolution. Interact with front office, middle office, legal, compliance and external counterparts – in US and International
- Create payment adjustments
- Follow-up with counterparties (internal and external) for signatures on non-executed trade population
- Identifying ineffective areas within own BAU process and initiating changes for them – proposing improvement solutions
New York, NY
Pslb-cash & Trade Proc Rep-wknd Shift
New York, NY
McClure-Lubowitz
New York, NY
Pslb-cash & Trade Proc Rep-wknd Shift
- Responsibilities may also include accurate data entry of both alpha and numeric data entry to process Public Sector Records
- Schedules are: 4x10 - Thurs-Sun - 7am-5:30pm
- U.S. Citizenship or Permanent Residency (green card) is a prerequisite for this position
- Primary responsibility is to successfully process Public Sector applications in a fast-paced environment in which there is a high level of focus on quality, detail and accuracy
- Performing control functions in a process, verifying transactions booked into accounting system and preparation of accounting summaries/reports
- Handle outgoing payment functions including identifying client payment delays using product processor systems; investigate the root cause behind the delay; issue queries internally and externally; follow up until transaction is paid / settled
- Assisting with the preparation of clearings
present
Chicago, IL
Cash & Trade Proc Rep nd Shift, Sun-thurs p
Chicago, IL
Ryan LLC
present
Chicago, IL
Cash & Trade Proc Rep nd Shift, Sun-thurs p
present
- Demonstrated history of working independently while being a respectful team member
- Demonstrated history of flexibility, performing various functions within multiple functional areas
- Primary responsibility for this position is to process Public Sector applications specifically in client-impacting and quality control functions such as intercept, sRGB review, end-of day cutoff, dispatch auto verification, reject processing, data entry, etc
- Expected to identify and submit process improvements
- Strong proficiency and productivity in at least three functions (mailroom, batching, scanning, data entry, dispatch, and etc.) Proficiency includes all aspects of that function
- Expected to identify potential issues, recommend solutions and escalate to local management as necessary
- Schedules are: Sunday-Thursday, 3pm--11:30pm
Education
Education
Bachelor’s Degree in Complexity
Bachelor’s Degree in Complexity
California State University, Los Angeles
Bachelor’s Degree in Complexity
Skills
Skills
- Basic knowledge of all O and T departments Competencies
- Excellent attention to detail
- Ability to thrive in an environment focused on measurable results at an individual level
- Demonstrate dependability, initiative, flexibility, and an ability to think outside the box
- Good interpersonal communication skills. Able to communicate with Internal and External Business Partners
- Dependable/Reliable/Responsible
- Strong proficiency in Windows and MS Office Suite,
- Knowledge of rules governing negotiable instruments
- Demonstrated work ethic, capable of disciplined self-motivation and commitment to the highest standards of professional integrity, maturity and judgment
- Ability to work with little or no supervision
15 Cash & Trade Proc Rep resume templates
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1
Cash & Trade Proc Rep Resume Examples & Samples
- To require from customers, except from those exempted, to fill and sign a cash transaction slip (CTS), which must include in addition to the amount involved, information on the object of the operation, the source of funds, and the economic right owner, in case of cash deposits totalling or exceeding USD 10,000 or its equivalent, or in case of multiple cash deposits involving lower amounts but totalling or exceeding USD 10,000 or its equivalent
- To prepare special tables for operations that exceed the ceiling specified for customers exempted from filling the cash transaction slip, and to take the necessary technical measures to safeguard these tables, in order to make them available, upon request, to the Internal Audit Unit, the External Auditors, or the SIC
- Computer Skills (MS Office)
- Ability to manipulate spreadsheets and present reports using Excel
- Resilience under pressure
- Ability to deal in a courteous and timely manner with individuals
2
Cash & Trade Proc Rep Resume Examples & Samples
- Reconciling Full and/or Match Paid checking account statement information for Citi Corporate clients
- Identifying and resolving PWI (Paid Without Issuance) items
- Identifying and resolving differences in outstanding balances, initial issuance totals, and void totals
- Adding and Voiding Issuance per client request
- Mailing Account Information/Statements to clients
- Reconcile clients month end statements for assigned accounts
- Perform E-Statement related investigations
- Verify paid check data
- Identify and record differences with outstanding balances
- Monitor, track, and resolve investigation cases received via STAR’s application within SLA’s
- Work closely with Flexcube Team for account migration from Citichecking
- Execute CD-ROM jobs and monitor to completion
- Provide creative solutions to reduce errors and to ensure adherence to audit and control policies
- Provide back-up coverage for team members and assist team members during high volume periods
- Provide on-the-job training to new hires as needed
- Participate in compliance related activities as well as process improvement initiatives
- Minimize risk to the bank through increased knowledge of procedural requirements
- Complete monthly MCA testing
- Perform multiple transactions of moderate complexity to achieve operating efficiency
- Maintain a high level of productivity and accuracy
- Handle first level escalations
- Other duties assigned by management
- High School diploma or GED required, 2+ year banking experience
- Intermediate level in MS Office Suite (Word, Excel, Access, Outlook)
- Previous experience in Risk/Control Policies relative to Account Reconciliation
- Analytical and investigative skills for problem solving and resolution
- Demonstrated experience working in high risk/fast paced environment with strict deadlines
- Experience with documenting procedures is a plus
3
Cash & Trade Proc Rep Resume Examples & Samples
- Support incoming transaction functions including identification of client facing deal, confirming all deal financials and details are matched, raising any descrepancies, and initiating payments/journal entries
- Handle outgoing payment functions including identifying client payment delays using product processor systems; investigate the root cause behind the delay; issue queries internally and externally; follow up until transaction is paid / settled
- Prepare, analyze, and present findings for business, client and ad hoc reports
- Understand and anticipate client settlement trends and tendencies
4
Cash & Trade Proc Rep Resume Examples & Samples
- Allocating FX cash trades received via spreadsheet/email
- Executing trade allocations on E-Platforms - FX All, FX Connect, Velocity, Traiana
- Processing NDF Fixings
- Warehouse maintenance
- Allocating FX Options
- Processing NPV’s to close out forward trades
- Booking Money Market placements/deposits
- Running and analysing End of Day Reports
- Monitoring sales P&L/Risk
- Ability to work in fast paced pressurised environment with a controlled approach
- Middle Office/Operations experience
- Proficiency in Microsoft Office (excel, word, powerpoint)
5
Cash & Trade Proc Rep-public Sector Lockbox Resume Examples & Samples
- Primary responsibility for this position is to process Public Sector applications specifically in client-impacting and quality control functions such as intercept, PIQs review, end-of day cutoff, dispatch auto verification, reject processing, etc
- Within a strictly regulated environment, adhere to all departmental policies,
- Strong proficiency and productivity in at least three functions
- Demonstrated history of flexibility, performing various functions within
- Intermediate Microsoft Office required. TMS and Citrix skill preferred Effective written and verbal communication skills
- U.S. Citizenship or Permanent Residency (green card) is a prerequisite
6
Cash & Trade Proc Rep Resume Examples & Samples
- Position monitoring
- End of day revalue rate validation
- Rate reasonability reviews
- Spread Reasonability reporting
- PandL Reporting
- Standing Order Instructions reporting
- Funding
- FX Confirmations
- Options confirmations
- Tertiary/Exotics currency processing
- Back value claims
- Cancels
- Demonstrate a well-developed working knowledge of the business, client needs and the upstream and downstream influences
- Must be able to use experience to identify possible issues before they arise and also to be pro-active in resolving such issues
- Must have the ability to multi-task by taking on extra ad-hoc tasks without letting the day-to-day tasks suffer
- Knowledge of accounting entries and financial concepts
- Managing Client Relations - Not fully necessary but would be advantageous
- Self Motivated/Results Orientated
- Maintains a control focus at all times
- Must have strong analytical skills and PC skills
- Must have good time management skills
- Organisational and administrative skills
- Ability to understand complex concepts
- Extensive years experience in relevant field – preferred but not essential
- Familiarity with process improvement methodologies, requirements process and process mapping
- Strong proficiency in Windows and MS Office Suite,
- Exceptional Excel skills – Preferred
- Education: qualifications in finance/operations/banking discipline would be advantageous
- Previous experience in a Financial Operations environment
7
Cash & Trade Proc Rep Resume Examples & Samples
- To manage and control customers’ account opening/closing activity, including keeping customer account opening documentation
- To be fully aware and comply with applicable local NBU, state regulation and Citibank requirements and policies
- To provide consultations to internal customers on local banking legislation and international banking practices on account opening/closing/changing activity
- To control and maintain the proper internal and external documentation on customers’ accounts
- To maintain the bank’s customers database and other customer related databases
- To participate in technical projects involving account opening processes
- To prepare and control NBU and corporate reports
- To keep and maintain expiring documents database, deferral database and produce appropriate reports for management
- To perform all required maintenance in Flexcube system related to ADU processes (account opening/closing, interests and charges maintenance etc.)
- Scanning of account opening packages
- Signature verification and authority check of customer’s documents related to account opening
- To ensure execution of the internal control procedures and policies related to the unit activity
- To perform other tasks of the employer if needed
- Minimum 2 years of experience in banking
- Minimum 2 years of experience in account opening of all type of customers is preferred
- Knowledge in NBU regulations related to account opening
- Knowledge in local regulation related to securities accounts
- Strong user of MS Office
- Fluent written and verbal English
- Higher degree in Economics/Banking/Law
8
Cash & Trade Proc Rep Public Sector Lockbox Weekend Shift Resume Examples & Samples
- As a critical member of operations production team, meet and/or exceed production and quality standards across minimum of three of the site’s functional areas, as well as being a subject matter expert
- Professionally interact with team members, peers and managers across shifts to ensure client timelines and quality requirements are met
- Intermediate Microsoft Office required. TMS and Citrix skill preferred
9
Cash & Trade Proc Rep Resume Examples & Samples
- Demonstrable strong customer service skills
- Builds positive working relationships and works with team members to understand the root cause of an issue in a timely and effective manner
- Computer literate and ability to grasp several in-house systems
- Ability to detail issues, both verbally and in writing, in a clear, accurate and concise manner
- Demonstrates sound judgement and professionalism in decision making/problem solving, escalating to supervisor as appropriate
- Excellent organisational skills and attention to detail
10
Cash & Trade Proc Rep Resume Examples & Samples
- Cash House Checks after verification of account and payment details
- Process and Verify all cash and clearing checks deposits for clients accounts
- Issue Paylink Checks
- Receive and process applications for Managers checks purchase
- Open Night Depository Safe and process night bags and Subject to Count Deposits
- Scan/image the outgoing clearing checks for the X9 ACH file
- Prepare and balance teller cash/ proof and general ledger tickets daily
- Witness Vault Opening and Closing
- Ensure compliance with local and International regulatory policies to include KYC & AML accountability; Citi’s policies and Central Bank guidelines relating to Cash
- Custodian for Numbered forms
- Custodian for Reserve Cash. Receive and Prepare Cash shipment to and from the Central Bank
- Associates Degree or equivalent
- Knowledge and experience in Bank operating systems
11
Temporary Cash & Trade Proc Rep Resume Examples & Samples
- To assist Lead Analyst in a special project to review Private Equity/Real Estate Funds’ historical transactions and identify any gaps with data
- Work closely Lead Analyst to gather required data and ensure transactions are executed on time and accurately
- Work closely with Lead Analyst to ensure transactions processed are accurately reflected on reporting systems and statement
- College Intern pursuing a Bachelor’s Degree in Business Administration
- Thorough understanding of Operational flows and related risks
12
Temporary Cash & Trade Proc Rep Resume Examples & Samples
- To perform review Private Equity/Real Estate Funds’ historical transactions and identify any gaps with data
- Gather required data and ensure transactions are executed on time and accurately
- Ensure transactions processed are accurately reflected on reporting systems and statements
13
Cash & Trade Proc Rep Resume Examples & Samples
- Process multiple transactions of moderate complexity
- Additional coverage for peak volumes and some weekend testing
- Active participation in meetings and floor discussions in
- Strong data entry skills and exception attention to detail
- Highly motivated and execution driven
- Hours: M-F 6am-3pm
14
Cash & Trade Proc Rep Resume Examples & Samples
- Process transactions of moderate complexity
- Support and monitor Continuous Linked Settlement and Asia-based client payment flows through completion
- Monitor and manage urgent payment escalations from global operations partners
- Fundamental understanding of FED, CHIPS, and SWIFT payment formats
- Must be able to work with Excel, Access, and Word
- Must be able to work occasional weekends
- College Degree or equivalent work experience required Hours: Sunday-Thursday 9:00 PM – 6 AM EST
15
Cash & Trade Proc Rep Resume Examples & Samples
- Promote and maintain positive relations with all contacts, customers and potential customers
- Deal with day-to-day transactions and servicing customers’ needs by
- To report to the Compliance Unit, through the Officer responsible for operations control at the branch, any doubtful cash deposit that may involve money laundering or terrorist financing operations
- Ensure to abide by Circular 103 and attend all relative courses based on the its requirements
- 0-3 years of experience
16
Cash & Trade Proc Rep Resume Examples & Samples
- Static Data maintenance
- Reconciliation of IR futures trading for Stirt and spot traders
- EOD VASP Reconciliation
- Processing Liquidations
- Running and analyzing End of Day Reports
- Monitoring VASP P&L
- VASP Client invoicing
17
Cash & Trade Proc Rep Resume Examples & Samples
- Responsible for the handling of the Check Printing process (Maker)
- Responsible for the physical checks delivery window
- Responsible to initiate Lockbox Payments & reporting to Fiserv (Maker)
- Collect, prepare, and submit BEDE forms to charge client fees for manual services
- Perform Junior Teller functions
- Support the effective coordination of the daily operation at the Corporate Center, including Branch opening/closing, security, & other operational aspects
- Serve as back up for the Cash Services Unit daily reconciliation including customer’s requests and investigations received from Citiservice
- Serve as a contingency to perform the on-time Daily Deposit Adjustments for the Cash Services Unit (Maker)
- Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets
- Support & participate on contingency plans & drills
- Follow risk control, loss prevention programs and procedures to maintain operational integrity and reduce losses
- Ensures compliance with the Information security guidelines, reports incidents
- Deliver outstanding customer service by executing financial transactions in accordance with bank policies and procedures
- Work with any special projects assigned by management
- Quality & service oriented
- Excellent Teller Cash Management skills and detail oriented
- Excellent verbal and written communication skills in both languages (English, Spanish)
- Strong interpersonal and Teamwork skills. Able to work under pressure
- Excellent Time management, organizational skills, and multitasking
- Excellent Software & Computer Skills, including PowerPoint, Word, Excel, & Access
- Over one year experience in Banking with college studies or from 1 to 3 years of work experience as a bank teller
18
Cash & Trade Proc Rep-rd Shift Resume Examples & Samples
- Primary responsibility for this position is to process Public Sector applications specifically in client-impacting and quality control functions such as intercept, sRGB review, end-of day cutoff, dispatch auto verification, reject processing, etc
- Within a strictly regulated environment, adhere to all departmental policies, client requirements, and compliance guidelines
- Expected to identify potential issues, recommend solutions and escalate to local management as necessary
19
Cash & Trade Proc Rep-public Sector Lockbox Resume Examples & Samples
- Expected to identify and submit process improvements
- Must have consistently proven high quality metrics above standard in the functional areas
- High School diploma or GED required Shift Hours: First Shift; Monday - Friday, 7:00am - 3:30pm
20
Cash & Trade Proc Rep Resume Examples & Samples
- Responsible for the timely account reconciliations and cash break resolutions related to foreign exchange transactions
- Identify and investigate the root cause of settlement discrepancies and ensure timely resolution. Interact with front office, middle office, back office and external counterparts – in US and International
- Compile and maintain case files to thoroughly document the details of cash break investigations and ensure compliance with all internal and external controls and regulations
- Liaise with front office, middle office, back office and external counterparts to put preventative measures in place where known settlement issues occur
- Detail-oriented with strong investigative and analytical skills
- Creative problem solving skills
- Highly motivated with strong documentation and organizational skills
- Flexibility and sense of urgency
- Knowledge and experience in FX or other Financial Markets is a definite plus
- Knowledge and experience in International and Domestic Payment systems and formats are a definite plus
21
Cash & Trade Proc Rep-weekend Shift Resume Examples & Samples
- Communications Skills (listening, verbal, written)
- Positive Attitude/Energy
- Willingness to Learn
22
Cash & Trade Proc Rep Resume Examples & Samples
- Back up to the Head Teller
- Custodian for Numbered Forms
- High School Diploma/GED or equivalent
- Knowledge and experience in bank operating computer systems
23
Cash & Trade Proc Rep Resume Examples & Samples
- Good knowledge of English (in writing and conversation),
- Ability to standalone work as well as work with the team
- Problems solving, co-operation with concerned parties, handle pressure, accuracy in work and meeting defined timeframes. 5.Effectiveness in work organization and setting the priorities
- Ability to perform analysis of data, detailed problem identification
- Negotiations skills
24
Cash & Trade Proc Rep Resume Examples & Samples
- Junior custodian to assist in opening of night safe and processing of night bags
- Preparation of applications or managers checks and interbank settlements when cash related
- Processing current account and savings deposits
- Assisting with bulk cash processing
- Assist with the manager's check and standing order processing
- Preparation of stop payment instruction into system
- Preparation of billing charges for Paylink customers
- Assisting with the preparation of clearings
- Input of metrics into database
- Associate's Degree or Equivalent
- Previous banking operations knowledge and experience would be an asset
- Good computer skills in Microsoft Excel, Word and Power Point
- Ability to interface with all levels of management
- Good organization / interpersonal skills / ability to work well with others / communication skills
- Good process management skills
25
Cash & Trade Proc Rep Resume Examples & Samples
- 3-5 years' experience with Citi Procure to Pay application
- Experience with Citi Corporate Expense Management Policy preferred
- Excellent written and verbal communication skills to interact with internal partners
- Detail-oriented and good organizational skills
- Proficient in Using Microsoft Office applications
- Proven experience and willingness to own an issue and bring it to completion
- Effective in working cross-functionally with partners in multiple location
26
Cash & Trade Proc Rep Resume Examples & Samples
- Problem-Solving/Reasoning
- Basic skills in MS Office
- Demonstrated analytical and investigative skills for problem identification and resolution
- Strong data entry keying abilities (May require data entry keying test)
27
Cash & Trade Proc Rep Resume Examples & Samples
- Collections: Pursues payment for debts owed to minimize financial loss while maintaining valuable customer relationships
- Payment Processing: Receives, applies, and accounts for various incoming payment types
- Full understanding of end to end Billing process flows
- Participate in various project work as necessary
- Vendor Management: oversee work produced by third party/Citi vendors (TCS, Citi Captivate, print ve
- Analytical and detail-oriented with basic accounting skills required
- Strong customer service skills with proven ability to work with all levels of Management
- Time and project management skills required
- Proven track record in Operations environment
28
Cash & Trade Proc Rep Resume Examples & Samples
- Buy and Sell foreign currency over-the-counter
- Process and post in CSSA all negotiable instruments including cheques, saving withdrawals etc
- Independently balance transactions and cash in accordance with stated policies and procedures
- Carry out end of day reconciliation on accounts used in processing and correct any posting discrepancies
- File deposit ticket copies and package for customer to collect
- Process month end entries (Guardsman claims, Deferred write-offs, Overage & Shortage write-offs)
- Update volumes report with Teller metrics
- Perform backup duties for the Transit Department
- Prepare counterfeit report monthly for review by supervisor
- Perform daily reconciliation of cash reserve (JMD, GBP, and CAN) and Cash-In-transit account
- Responsible for posting in COSMOS
- Minimun requirement University graduate or 1 year or more experience in Transaction Processing (Operations) or Customer Service Relationship would be an asset
- Accounting knowledge
- Good numerical skills
29
Cash & Trade Proc Rep Resume Examples & Samples
- Complex handling of client investigations
- BAU and non BAU issues resolution - escalation of system and processing issues to respective internal or external
- Parties inclusive follow-up until clarification
- Preperation of MT103/MT202 messages
- Service specific customer enquiries accurately and in a timely manner in line with departmental standards
- Support and strengthen customer needs in an efficient, effective and professional manner and handle exceptional requests when required
- Identify and report potential issues, error root-cause results, suggest and implement resolution
- Assists on implementation and validation of process improvements for respective products – identifying possibilities of
- Process optimization
- Very good knowledge of English and German/ or Spanish
- Knowledge of banking operations will be an advantage
- Good knowledge of Microsoft Office
- Strong investigative and analytical skills
- Commitment to the deliver high quality service to corporate clients
- Ability to liaise with demanding clients
- Perfect organization skills, ability of problem solving, make accurate and quick decision, managing multitasks
30
Cash & Trade Proc Rep Resume Examples & Samples
- Process electronic payment files received from customers, the Federal Reserve Bank or the Electronic Payments Network
- Perform online monitoring of electronic file collection to ensure timely distribution and exceptions resolution
- Resolve any and all ACH file exceptions
- Reconcile clearing house settlement. document all outstanding production issues on shift turnover
- Execute file-processing programs
- Contribute to process improvements after initial training phase completed
- Proficiency in Microsoft Office required (Excel, Access, and PowerPoint)
- Problem solver and ability to overcome obstacles to achieve results
- Experience with communicating with management and peers at all levels
- Knowledge and understanding of bank policies, procedures, and Federal regulations
31
Cash & Trade Proc Rep Resume Examples & Samples
- Investigate incoming client inquiries/cases for multiple GTS Products
- Review all required information, ascertain and execute the appropriate actions on a case-by-case basis
- Communicate the outcome with the client or other inquiring parties
- Troubleshoot complex cases independently and with minimal supervision when required
- Handle escalated client inquiries, aged and large dollar financial investigations
- Provide case statuses to clients and management
- Communicate with workflows and managers regarding irregularities or errors in case handling
- Ability to communicate clearly and concisely with customers
- Ability to thrive in an environment focused on measurable results at an individual level
- Ability to work successfully in a team environment
- Attention to detail - ensuring accuracy and completeness of information related to cardholders
- Able to make well-informed decisions within the boundaries of the job function by using sound judgment
- Ability to diffuse difficult customer situations and maintain calm under pressure
- Demonstrate dependability, initiative, flexibility, and an ability to think outside the box
- G360 and TSYS experience preferred
- Strong computer, math and data entry skills (8,000 Keystrokes per Hour w/ 99.5% Accuracy) - create and maintain complex spreadsheets
- Banking, bookkeeping, or other administrative experiences related to financial bookkeeping
- Strong PC skills (Microsoft Office: Outlook, Word, Excel and Communicator)
32
Cash & Trade Proc Rep Resume Examples & Samples
- Work experience in the Financial Services Industry is a benefit
- An understanding of the risk in not delivering a good service within the Client Service sector
- Demonstrates sound judgment and professionalism in decision making/problem solving, escalating to supervisor as appropriate
33
Cash & Trade Proc Rep Resume Examples & Samples
- Excellent investigative and analytical skills
- Must be detail oriented, able to meet deadlines, and have the ability to work in a collaborative team environment
- Excellent multi tasking skills with the ability to work in multiple systems and handle high email volumes
- Candidate should have a flexible sense of urgency and the ability to adapt to changing business priorities
- A good working knowledge Excel, Outlook, MS Office, and experience with web based applications required
34
Cash & Trade Proc Rep nd Shift, Sun-thurs p Resume Examples & Samples
- Fully understand the full operational flow and perform multiple operational functions as business needs fluctuate throughout the business day
- May support training needs
- Schedules are: Sunday-Thursday, 3pm--11:30pm
- Demonstrated history of flexibility, performing various functions within multiple functional areas
35
Cash & Trade Proc Rep Resume Examples & Samples
- Initiate and maintain access controls
- Confirm access control eligibility based on Treasury Folder clearance
- Create and activate access badges under strict client (US Government) required security guidelines, including all on-boarding responsibilities Provide appropriate level-based system and entry access within outlined client security guidelines
- Perform maintenance on all badging records (name changes, reissue and lost etc.)
- Perform maintenance on all system access records to account for increased job knowledge and rotational functional access (shared folder access, lock-down groups to meet restricted proxy requirements, etc.)
- Daily, weekly and monthly access control reports per compliance requirements
- Detail oriented and good organizational skills
- 3 – 5 years’ experience with Citi Procure to Pay application
- Extensive knowledge P2P application
- Proficient in using Microsoft Office applications
- Effective in working cross functionally with partners in multiple locations
36
Cash & Trade Proc Rep Resume Examples & Samples
- Attend daily inquiries from Corporate, FI clients for both EB and transactional inquiries
- Issue Audit Confirmation Certificate and Bank Certificates as per the validated client request
- Support client to educate them with different self-service tools in CitiDirect
- Correspondence with global hubs to support local Bank clients
- Maintain AFRD in CitiDirect to eliminate manually generated report
- Ensure STaRS entry
37
Pslb-cash & Trade Proc Rep-wknd Shift Resume Examples & Samples
- Responsibilities may also include accurate data entry of both alpha and numeric data entry to process Public Sector Records
- Schedules are: 4x10 - Thurs-Sun - 7am-5:30pm
- Able to work a weekend day
38
Cash & Trade Proc Rep Resume Examples & Samples
- Three years of banking experience
- Intermediate level in MS Office Suite (Word, Excel, Access, Outlook etc.)
- Teamwork/Interpersonal: Ability to interact professionally with others, provide back-up, coverage for team members and assist team during high volume periods
- Analytical investigation skills for problem solving and resolution
- Ability to adhere to procedures and guidelines set forth by the department
- Possess strong verbal and written communication skills to interact with both internal and external clients
- Cash Management product knowledge and process knowledge
- Experience with documenting daily procedures is a plus
39
Cash & Trade Proc Rep-st Shift Resume Examples & Samples
- Responsible for accurate data entry of both alpha and numeric data entry to process Public Sector Records
- As a critical member of operations production team, meet production and quality standards across all client relationships exposed to on shift
- Assist in answering operational questions and escalated issues whenever needed
- Expected to be a subject matter expert in operational procedures
- Support Maker/Checker processes, i.e. systemic differences between 1st keyer and character recognition
- Fully understand systemic flow and perform multiple operational functions as business needs fluctuate throughout the business day
- May support mentoring and training needs
- Public Sector Lockbox operations preferred
- Strong proficiency and productivity in all client relationships exposed to on shift Must have consistently high quality metrics above standards
- Must have the ability to meet and/or exceed all productivity standards; 10,000 Keystrokes/Hr or 1550 Fields
- Intermediate Microsoft Office, TMS, Parascript and Citrix skills preferred
- May be required to sit entire shift
40
Cash & Trade Proc Rep Resume Examples & Samples
- Support the Global Liquidity Operations Team providing services across EMEA, NA, LATAM and Asia Pacific in a 24/5 environment
- Liaison with Production and development support technology partners to drive any enhancements or systemic changes as required
- The Global team is currently engaged in leading the migration of all current Liquidity systems to a new Global Concentration Engine which will manage all liquidity functions offered today. The Specialist will be required to lead the analysis of the PVT of this, provide support for developments and outages and ensure a seamless integration supporting the GCE business analyst
- Investment Services – Be part of a team covering Money Market placements, Time deposits, investments in funds like CILF, Goldman Sachs, and Online Investments & Directed Investments
- Operational readiness for Treasury Vision
- Candidate must have experience in operations
- Strong and good understanding of Finance, Controls
- Candidate must have proven ability to meet new challenge and assimilate information
- Candidate must have experience and knowledge of O&T activities
- Other quality and administrative support experience would be desirable
- Customer facing experience is desirable
- Experience and understanding of Treasury, Liquidity, Money Market, FX related products is desirable
- Ability to work in a pressured environment and in meeting deadlines
- Excellent organization and administrative skills
- Clear communicator ability to relay precise information both orally and in writing to senior management
- Willing to learn and develop
- Ability to manage and deal with difficult internal and external customers
- A high degree of accuracy and attention to detail
41
Cash & Trade Proc Rep Public Sector Lockbox Resume Examples & Samples
- Provide transactional processing support for respective product
- Responsible for data entry of client products
- Will be required to sit for extended periods of time
- Produce results that exceed productivity and quality over time
- Provide backup coverage for team members and assist during high volume periods
- Ability to recognize and highlight potential problems and escalate to management team
- Desire to learn and be a productive member of a team environment
- Adhere to all departmental guidelines and policies
- Meet or exceed all compliance requirements as dictated by the corporation
- Must have strong attention to detail and solid organizational skills
- Ability to work independently while also being a team member
- Computer Literacy
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Cash & Trade Proc Rep Resume Examples & Samples
- Liaise between product managers, RMs Marketing and credit departments etc
- Ensure smooth flow of processing in the Trade Operations and Funds transfer department
- Escalate complex issues to unit head and SBOO/SCOO for resolution
- Distributor Finance/Term Loans/Syndicated loans and trade processing and maintenance of transaction files (Regular)
- Warehouse finance loans (Back up)
- Processing Internal transfers, Telegraphic transfers (outward and inward) and Inflows
- Also responsible for taking Back up tapes to Stanbic (Off-site)
- Minimum two years experience in banking industry, preferably Citibank
- Management/Supervisory
- Knowledge of most of Citibank products
- Knowledge of all policies and procedures governing Citibank products and services
- Knowledge of SWIFT standards
- Knowledge of rules governing international trade UCP
- Knowledge of rules governing negotiable instruments
- Respect and balance
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Cash & Trade Proc Rep Resume Examples & Samples
- Minimum of 3 years in a banking environment preferably in Compliance environment
- Ability to review documents and perform investigations
- Proven success as a team player
- Independent problem resolution
- Awareness of Regulatory requirements
- High competency with MS Office Suite
- Teamwork/Interpersonal Skills
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Cash & Trade Proc Rep Resume Examples & Samples
- Cooperation with other teams/divisions within Citi in scope of performed responsibilities
- Identifying ineffective areas within own BAU process and initiating changes for them – proposing improvement solutions
- Improving personal qualifications by completing an Introduction to Securities & Investment exam (first part of IAQ/IOC SII/CISI certificate) within first 12 months of employment
- Training new employees
- Participation in preparations for internal and external audits
- Good knowledge of English (spoken and written)
- Computing skills including MS Office environment (good knowledge of Excel)
- Ability to self organize and effective time management
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Cash & Trade Proc Rep Resume Examples & Samples
- Payment investigation and analysis on a granular level
- Data extraction and volume tracking
- Self motivated with strong time management skills
- Strong computer skills, including Word and Excel
- Proven success as a team player and excellent interpersonal skills are a must
- Flexibility in work hours, able to work overtime, nights and weekends as needed based on business needs
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Cash & Trade Proc Rep Resume Examples & Samples
- Account opening
- Account maintenances
- Various account related queries
- Electronic banking queries
- Citiservice Support
- Receipt of all customer instructions brought to the bank
- Timely processing of country account opening instructions, amendments on customer accounts as well as all other maintenances received in Account Services Dept
- Direct liaison with customers in relation to account opening and maintenance queries
- Accurate review of account opening documents as well as other account amendment instructions received from customers, ensuring that Citibank policies and local regulations are adhered to
- Timely processing of all checkbook requests for both Mombasa and Nairobi Branch
- Assist in managing the investigation requests and reviews thereof (Completeness, depth and timely closure)
- Assist the front office customer service representative during peak hours (Reduce customer waiting time)
- Timely processing of branch maintenances requests
- Trouble shooting any issues raised by customers on citidirect usage
- Identify opportunities for customer error reduction, by for instance training the customers
- Document customer/Citibank operational inefficiencies,
- At least 3 years experience in banking operations
- Proven experience in systems interaction and trouble-shooting
- Demonstrated experience in interaction with COE's and front office staff
- Previous experience in customer service and customer query handling
- Strong MS Excel, Access and PowerPoint skills
- Self-driven and Creative
- Innovative
- Versatile
- Ability to learn fast
- Ability to work with minimum supervision
- Minimum- University Degree upper 2nd division
- Basic knowledge of all O and T departments Competencies
- Planning and Organization
- Influencing and Persuasiveness
- Flexibility and Adaptability
- Initiative and Pro-activity
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Cash & Trade Proc Rep Resume Examples & Samples
- Settlement, Booking and Reconciliation of all products (Bonds, Derivatives , FX and Money Market) processed in Treasury Operations Area, as per E2E
- Extensive years of experience in Trops area,
- Knowledge of Treasury products (Bonds, Derivatives , FX and Money Market), and bank accounting,
- Capital Markets Board Licence is a plus,
- Exhibit strong written and verbal communication skills in English
- MS Office products
- Able to interpret and apply policies, standards and procedures, and technical requirements
- Demonstrated ability to work effectively in a fast-paced, deadline-driving environment
- Strong risk analysis, problem solving, follow-up and negotiation skills
