Global Liquidity & Cash Management Resume Samples
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Global Liquidity & Cash Management Resume Samples
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AL
A Leffler
Alisa
Leffler
8368 Blake Forks
Los Angeles
CA
+1 (555) 503 3370
8368 Blake Forks
Los Angeles
CA
Phone
p
+1 (555) 503 3370
Experience
Experience
Boston, MA
Global Liquidity & Cash Management
Boston, MA
Weber-Konopelski
Boston, MA
Global Liquidity & Cash Management
- Responsible for pricing, reviewing and negotiating the full range of cash management services for these clients, together with
- This will be achieved by ensuring all actions take account of the likelihood of operational risk occurring
- Responsible for the implementation and ongoing development of the regional PCM sales strategy including regional EBV and Revenue targets
- Implementation of PCM sector strategy and action items to internal stakeholders including GB&M RM groups, country management and GB&M and PCM In-country HQ
- HSBC aims to become a clear banking market leader for international business
- Provision of high quality banking services to our target clients
- The jobholder will ensure the fair treatment of our customers is at the heart of everything we do, both personally and as an organisation
Dallas, TX
Global Liquidity & Cash Management Product Manager
Dallas, TX
Langosh-Little
Dallas, TX
Global Liquidity & Cash Management Product Manager
- Pricing Strategy, commercialization and marketing of Global Platforms with Regional oversight
- Align IT Investment & Prioritization for Global Programs with Regional Oversight
- Ensure compliance, operational risk controls in accordance with HSBC or regulatory standards and policies; and optimize relations with regulators by addressing any issues
- GHQ executives and the Regional PCM organizations in Asia, North America, LATAM, Europe & Middle East specifically Region Execs, Product Management Execs, Sales Execs, Client Service Execs etc
- PCM serves as a core provider of Cash Management services to the Group’s Global Banking and Commercial Banking customers. PCM operates in an environment with heavy competition, tightening regulations and increasing customer demands
- The jobholder will ensure the fair treatment of our customers is at the heart of everything we do, both personally and as an organization
- The major points of interaction will be
present
Philadelphia, PA
Senior Global Liquidity & Cash Management Sales Manager
Philadelphia, PA
Greenfelder-Towne
present
Philadelphia, PA
Senior Global Liquidity & Cash Management Sales Manager
present
- Work in close partnership with Global Banking Coverage and the wider GLCM sales teams to identify and develop business opportunities, jointly formulate client engagement strategy to deepen HSBC’s global cash management wallet share, with an industry focus on corporates in the Technology, Media and Telecommunications space
- Formulate, support and drive GB and GLCM industry sector strategies, including participation in events, case study article writing, client testimonials, client planning and wallet sizing activities
- Messaging Standards
- Proactively collaborate with global and regional sector leads and GLCM teams to develop a deal pipeline that is coordinated with Global Banking and prioritized according to opportunity and value to the HSBC Group
- Manage a client portfolio in order to maintain existing and generate new relationships for the business
- Actively contribute to the GLCM pipeline ensuring it is accurate and current
- Maintain close liaison with key stakeholders so as to provide input into the strategic direction of the business and the functionality and launch of new products and services
Education
Education
Bachelor’s Degree in Business
Bachelor’s Degree in Business
University of Massachusetts Amherst
Bachelor’s Degree in Business
Skills
Skills
- Excellent GLCM and consultancy skills
- Excellent PCM and consultancy skills
- Strong commercial orientation combined with a customer driven approach
- Time management and organisational skills
- Presentation and public speaking
- Willingness to travel and work flexible hours
- High level of oral and written communication skills
- Additional local languages
- Negotiation skills
- Ability to communicate at all levels of senior and executive management both within the HSBC Group, and at senior levels in customer organizations (Treasurer, Financial Director, and CFO)
15 Global Liquidity & Cash Management resume templates
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1
Global Liquidity & Cash Management Resume Examples & Samples
- To retain and achieve new income for the Group by leadership of the regional industry sector teams, responsible for originating leads, building and maintaining relationships with new and existing customers in the sector, in order to identify and sell innovative payments and cash management solutions
- Responsible for strategic direction of the industry sales effort and coverage of GB customers located in the Region
- Responsibility for coordination of GLCM sales activity across region, on an industry sector basis, in order to increase cross regional sales activity and ensure GLCM presents itself to maximum effect both internally and externally
- Achieve income for the Group by either being the GAM, or being the line manager of the newly appointed, dedicated GAM who themselves will act as lead GLCM sales representative and the overall global coordinator for a limited number of GLCM’s largest global customers, defined under the Key Account Management model. Responsibility for originating leads, building and maintaining relationships with new and existing customers, in order to identify and sell innovative payments and cash management solutions, and ensure overall customer satisfaction with HSBC GLCM globally. This new initiative in the KAM space is a strategic move signed off by the Head of Global Banking & Markets to increase our global revenues and this important and strategic activity may be further described below
- The GAM is responsible for targeting a small KAM portfolio of clients (typically -10) and delivering to specific HORIS revenue growth targets whilst maintaining an exceptionally high level of client satisfaction
- The relationships with the clients are expected to be at trusted advisory levels being the ‘single point of contact ’in a changing and competitive environment
- The GAM will be responsible for building and maintaining deep client relationships at the appropriate client Manager levels (relating to supplier, procurement, import/export, treasury management, etc.) and act as the HSBC GLCM single point of contact working in collaboration with the Global Relationship Manager (GRM) from GBM
- The GAM will coordinate and manage a global team from HSBC GLCM ales and Client Management working towards a single global account plan in order to deliver incremental revenue growth targets
- The GAM role is accountable and responsible for global account planning, setting and agreeing global GLCM strategies, global HORIS revenue retention/growth
- Collaboration with the customer group client relationship team on client strategies, priorities and satisfaction is crucial as is collaboration with GLCM product management
- The GAM is ultimately accountable and responsible as the final point for GLCM client escalation, navigating the HSBC organization to resolve client’s challenges. The role will lead, guide and direct the global/regional/local GLCM network to ensure a globally consistent delivery of a world class level of solutions and service to the client
- Responsible for pricing, reviewing and negotiating the full range of cash management services for these clients, together with
- Industry subject matter expert with internal and external recognition as a cash management practitioner, representing the Group at regional and global conferences, roadshows, industry events, production of case studies and press articles
- The jobholder is senior member of the management team of GLCM Sales, maintaining strategy for and targeting TMT industry Sector clients and seeking opportunities in the provision and support of the full range of Payments and Cash Management related products and solutions. The jobholder works closely within HSBC with Global Banking Sector Relationship Managing Directors, and GRMs, together with Product and Client Implementation/Management. External contact includes CFOs Finance Directors, Treasury Managers, Cash Managers and Operational Departments
- Extensive experience of global cash management techniques, market, competitive environment, trends and regulatory environment
- Highly detailed knowledge of day to day workings of a Corporate Treasury environment
- Foreign exchange and payments
- Proven sales record of with demonstrable evidence of successful selling of large/complex transactions to major customers
- Relationship Management of major client relationships
- Dealing with customers at senior executive level
- Line Management experience
- Association of the Chartered Institute of Bankers or other recognised professional qualification
- Ability to communicate at all levels of senior and executive management both within the HSBC Group, and at senior levels in customer organisations (Treasurer, Financial Director, CFO)
- Excellent GLCM and consultancy skills
- Strong commercial orientation combined with a customer driven approach
- Presentation and public speaking
- Willingness to travel and work flexible hours
- Additional local languages
2
Global Liquidity & Cash Management Resume Examples & Samples
- To retain and achieve new income for the Group by leadership of the regional Foreign based Multinationals teams, responsible for originating leads, building and maintaining relationships with new and existing customers in the Region, in order to identify and sell innovative payments and cash management solutions
- Responsible for strategic direction of the regional sales effort and coverage of subsidiaries of GB customers located in the Region
- Responsibility for coordination of PCM sales activity across region in order to increase in bound regional sales activity and ensure PCM presents itself to maximum effect both internally and externally
- Achieve income for the Group by being the line manager of the lead PCM sales representative. Responsibility for originating leads, building and maintaining relationships with new and existing customers, in order to identify and sell innovative payments and cash management solutions, and ensure overall customer satisfaction with HSBC PCM in region
- The Regional Team Lead will be responsible for a team of Sales Officers. She will lead the team as a player/coach, building and maintaining deep client relationships at the appropriate client Manager levels (relating to supplier, procurement, import/export, treasury management, etc.) and act as the HSBC PCM single point of contact working in collaboration with the Global Relationship Manager (GRM) from GBM
- The Regional Team Lead role is accountable and responsible for in region account planning, setting and agreeing global PCM strategies in region HORIS revenue retention/growth
- Collaboration with the customer group client relationship team on client strategies, priorities and satisfaction is crucial as is collaboration with PCM product management
- The Regional Team Lead and her reports are ultimately accountable and responsible as the final point for PCM client escalation, navigating the HSBC organization to resolve client’s challenges. The role will lead, guide and direct the regional/local PCM network to ensure a globally consistent delivery of a world class level of solutions and service to the client
- Responsible for pricing, reviewing and negotiating the full range of cash management services for these clients, together with effecting any cost reduction initiatives required by the HSBC Group. The jobholder is ultimately responsible for new sales revenue and the retention and growth of existing income on a TM1 basis and global HORIS
- Regional GLCM subject matter expert with internal and external recognition as a cash management practitioner, representing the Group at regional conferences, roadshows, industry events, production of case studies and press articles
- The jobholder is senior member of the management team of PCM Sales, maintaining strategy for and targeting regional subsidiary of global clients and seeking opportunities in the provision and support of the full range of Payments and Cash Management related products and solutions. The jobholder works closely within HSBC with Global Banking Sector Relationship Managing Directors, and GRMs, together with Product and Client Implementation/Management. External contact includes CFOs Finance Directors, Treasury Managers, Cash Managers and Operational Departments
- Extensive experience of regional/local cash management techniques, market, competitive environment, trends and regulatory environment
- Minimum 10 years of experience
- Ability to communicate at all levels of senior and executive management both within the HSBC Group, and at senior levels in customer organizations (Treasurer, Financial Director, and CFO)
- Excellent PCM and consultancy skills
3
Global Liquidity & Cash Management Sales Senior Manager Resume Examples & Samples
- To be recognized as a GLCM specialist with an ability to display competent knowledge of relevant products and services with the jobholders area of responsibility
- Consistently role model the Sales Manager competencies; providing guidance and coaching to other RBB and / or GLCM sales managers and team members where necessary
- To achieve income for the Group by originating leads, building and maintaining relationships with new and existing clients in order to identify and sell innovative cash and clearing management solutions to the target sector
- Generate referrals for other HSBC Global Businesses e.g. Private Banking (PB), Commercial Bank (CMB) as appropriate
- Keep abreast of external factors influencing international business e.g. economic, cultural, geographical, procedural and regulatory requirements
- Ability to understand a customer’s business and the fundamentals of running a business
- Excellent time management, planning and organization skills
4
Global Liquidity & Cash Management Sales Senior Manager Resume Examples & Samples
- Manage a client portfolio in order to maintain existing and generate new income for the business
- Generate referrals for other HSBC Global Businesses e.g. Private Banking (PB), Retail Banking and Wealth Management (RBWM) as appropriate
- Strong knowledge of local and regional cash management and clearing services, products and techniques
- Broad based knowledge of HSBC Group companies and product ranges
5
Global Liquidity Cash Management Product Director Resume Examples & Samples
- Drive PCM innovation
- Attract talented resources and utilize effectively but indirectly regional resources where required
- Drive product rationalization where appropriate
- Drive improvements in business profitability through the implementation of standardized metric based management process covering all aspects of product performance including cost accounting and risk management
- Develop and drive specific commercialization activities creating tools to support sales and client service teams in educating and marketing our global Product capabilities
- Ensure consistent approach to implementing tariffs
- Extensive experience of global cash management techniques, market, competitive environment, trends and regulatory environment
- Highly detailed knowledge of day to day workings of a Corporate Treasury environment, including knowledge of corporate liquidity management practices, solutions, and trends.
- Experience of bank Assets and Liabilities Management, liquidity risk policies and framework.
- Broad knowledge of HSBC Group companies and product ranges
- Proven sales record of with demonstrable evidence of successful selling of large/complex transactions to major customers
- Relationship Management of major client relationships
- Dealing with customers at senior executive level
- Line Management experience
- Minimum 10 years experience
- Association of Corporate Treasurers International Certificate in Cash Management
- Association of the Chartered Institute of Bankers or other recognised professional qualification
- Ability to communicate at all levels of senior and executive management both within the HSBC Group, and at senior levels in customer organisations (Treasurer, Financial Director, CFO).
- Excellent GLCM and consultancy skills
- Strong commercial orientation combined with a customer driven approach
- High level of oral and written communication skills
- Presentation and public speaking
- Willingness to travel and work flexible hours
- Time management and organisational skills
- Additional local languages
- Negotiation skills
6
Global Liquidity & Cash Management Senior Account Manager Resume Examples & Samples
- Operates within Payments and Cash Management Client Management team working with HSBC Group's CMB Large Corporate / Mid-Market as well as Global Banking customers in providing and supporting the full range of payments, cash management and Trade related products and solutions. PCM is a provider of choice to clients doing business both domestically and internationally
- Must have strong VBA and/or Excel skills
- Broad knowledge of HSBC Group companies and product ranges
7
Global Liquidity & Cash Management Sales Manager Resume Examples & Samples
- This position sells customized, cross-border and domestic cash management products and services to US-parented multi-national customers or prospects and US subsidiaries of foreign-parented Group customers in Corporate & Institutional Banking (CIB) or Commercial Banking, to contribute to maximized Group profitability and relationship depth
- Minimum of two years proven and progressive corporate banking experience, concentrating in global cash management products, or equivalent
- Strong sales, interpersonal, communications, negotiations, analytical, presentation and decision-making skills
8
Global Liquidity & Cash Management Product Manager Resume Examples & Samples
- PCM serves as a core provider of Cash Management services to the Group’s Global Banking and Commercial Banking customers. PCM operates in an environment with heavy competition, tightening regulations and increasing customer demands
- Payments and Cash Management is a major product group for HSBC, generating over 10% of Group revenues. The success of this business is strongly dependent on the development, execution and commercialization of the suite of cash management products. Global Product Management in this context encompasses
- Oversight for Product Governance, Product Risk Mitigation and Product Fraud Prevention
- The role requires the incumbent to have visionary thinking to identify and exploit emerging and future market trends to the commercial benefit of the business and the customer groups it serves. The position plays an instrumental role in driving change and innovation that requires the incumbent to adopt a flexible yet resolute approach to removing hurdles to create and execute breakthrough strategies to benefit our customers and our shareholders
- Relationship Managers and Global Relationship Managers worldwide as appropriate
- Regional and Global Service Delivery Centers of Excellence
- Regional and Global e-channel teams
- Regulators as appropriate
- Education to degree-level, and proven and progressive experience in product management, operations or technology
- Over 2 years of corporate banking experience preferably with relevant trade or receivables finance knowledge
- Strong experience managing cross-functional or design teams
- Proven leadership skills in complex, matrixed organizations - leading through influence and direct authority across teams and in a global organization
- Experience leading change and inspiring teams
- Extensive experience in commercial and business management either in product management, operations or IT with marketing a plus
- Proven team leadership in a technology intensive organization
- Strong organizational leadership and personnel management skills, including proven track record, developing people and building innovative offerings/solutions that drive growth
- Familiar with current and future industry trends relating to product development
- Strong communication and presentation skills and the ability to effectively work with multiple business partners to develop and commercialize product propositions
- Strong leadership skills to manage multiple projects in a fast-paced environment with minimum direction
9
Snr VP & Country Head of Global Liquidity & Cash Management Resume Examples & Samples
- GB&M and CMB see PCM as a core revenue contributor to their client relationships. Such revenues are ‘sticky’ annuity revenues with low capital usage and a high ROE. While of value to the Group, this also makes PCM an increasingly competitive product in the marketplace. HSBC’s market leading customer proposition has made it a prime target for competitor banks as these institutions look to meet increasingly demanding client expectations. High staff turnover is one result requiring strong leadership to manage
- Client demand is focused on a broad range of integrated cash management solutions encompassing disbursements, collections and liquidity management, all delivered through a suite of interoperable delivery channels which can be seamlessly integrated to their own back office systems. In addition to ongoing investment in technology, this requires the adoption of a consultative sales focus supported by the provision of high quality and consistent implementation and customer service support locally and globally
- The Payments world is under increasing regulatory focus and the Job Holder will be accountable for regulatory compliance locally for all PCM products and will also be accountable for overseeing the regulatory compliance of payments products managed by other Customer Groups and businesses
- Broad commercial banking and relationship management experience (min. 15 yrs experience) including an in-depth knowledge of the PCM business on a global basis
- Highly developed management skills, with experience in team building and managing a wide range of projects
- Ability to lead and motivate other managers and staff, employing appropriate management styles
- Highly developed communication and influencing skills set
- Experience of managing resources to achieve objectives using appropriate communication delegation and planning skills
- Ability to use strong judgmental skills to identify and resolve problems whilst maintaining budgets, time scales and quality of output
- A sound knowledge of all aspects of the CMB business
- An ability to appreciate the application of technology in relation to operations
- Group Leadership Capabilities -the following capabilities have been identified as essential for this role
10
Global Liquidity Cash Management Resume Examples & Samples
- Proven ability in identifying and meeting customer needs through matching a broad range of products and services
- Excellent range of communication skills, including written, verbal, and the ability to deliver compelling presentations
- Minimum 10 years relevant experience
11
Global Liquidity Cash Management Sales Associate Resume Examples & Samples
- To act as an associate to the lead sales representative on opportunities with key clients and/or deals
- Consistently role model the Sales Associate competencies; working as a team with other Sales Associates and Sales managers where necessary
- To achieve income for the Group by building and maintaining relationships with new and existing clients in order to identify innovative cash and clearing management solutions to a sector of HSBC's Global Banking & Markets Corporate clients
- The jobholder is expected to work within a team, at times meet clients and forge strong relations. To look for new opportunities and expand on the existing portfolio. The role holder has to also ensure client satisfaction including identifying and dealing with actual or potential business or relationship risks
- Strong analytical and selling skills, minimum of 3 years of relevant experience
- Association of Corporate Treasurers International Certificate in Cash Management
12
Global Liquidity & Cash Management Client Management Senior Manager Resume Examples & Samples
- Strong knowledge of US and global cash management and clearing services, products and techniques
- Minimum 10 years of relevant experience
- Knowledge of Treasury Foreign Exchange
13
Global Liquidity & Cash Management Client Management Manager Resume Examples & Samples
- Bachelors degree in business, related field or equivalent work experience
- Experience with or knowledge of local regulatory requirements related to Anti-Money Laundering
- Strong analytical, problem-solving, technical
- Proven coaching and performance management skills
14
Global Liquidity Cash Management Senior Sales Manager Resume Examples & Samples
- To achieve income for the Group by originating leads, building and maintaining relationships with new and existing clients in order to identify and sell innovative cash and clearing management solutions to a sector of HSBC's CMB Business Banking clients
- Responsibility for pricing, reviewing and negotiating the full range of cash management services for the CMB Business Banking Sector clients, together with effecting any cost reduction initiatives required by the HSBC Group. The jobholder is ultimately responsible for new sales revenue and the retention and growth of existing clients and income aligned to a portfolio within the CMB Business Banking Sector
- The jobholder works closely within HSBC with CMB Business Banking Sector Relationship Managers, Product and Client Implementation/Management. External contact includes Finance Directors, Treasury Managers, Cash Managers, Operational Departments and numerous third parties
- Minimun 10 years relevant experience
15
Global Liquidity & Cash Management Business Risk & Control Management Manager Resume Examples & Samples
- Supports the business/function/HOST in its management of operational risk appetite, ensuring business/function/HOST operates in compliance, with operational risk framework and standards
- Build relationships and interact with US Operational Risk team and other ‘second line of defense’ teams, Global BRCM, and others for operational risk and internal control matters
- Daily discretion with assigned authority. Decisions beyond assigned authority are referred to higher levels of management for approval
- Ensure BRCM team is properly trained in fraud risk awareness and facilitate reporting of confirmed/suspected fraud
- Complete other responsibilities, as assigned
- Minimum of a Bachelor’s degree with 5 - 7 years equivalent experience. Background in Banking, risk management and / or internal audit; Audit, Risk or Compliance professional designation preferred
- Analytical and review skills with the ability to draw the correct conclusions from reviews
- Time management and organization skills with the ability to prioritize and multi-task
- Understand and ensure compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business/function/HOST
- Ability to work professionally with various levels of staff and management; strong teamwork
- Excellent written and oral communication and presentation skills including the ability to deliver clear and accurate messages to management
- Developed expertise in some area of BRCM activities
- Complex problem resolution
- Sound judgment, keen sense of urgency and initiative, and high level of professional and personal integrity
16
Global Liquidity Cash Management Senior Global Product Manager Resume Examples & Samples
- Global Product Strategy Design with primacy for P&L
- Align IT Investment & Prioritization for Global Programs with Regional Oversight
- Pricing Strategy, commercialization and marketing of Global Platforms with Regional oversight
- This role operates within a highly competitive cash management industry with primary competitors being JP Morgan Chase, Citigroup, Standard Chartered and Deutsche Bank. Large domestic and regional banks are also key competitors (DBS, Wells, ICBC, ICICI et al). Key characteristics of the cash management market include a range of clients which include the: highly sophisticated clients with complex requirements within the GB&M or upper MME segment to clients who require basic cash management services in the business banking segment. Specifically, product management must deal effectively with pricing compression, interest rate volatility, changing regulatory environments, tax and legal or accounting changes plus the ever increasing use of advancing technology by clients or competitors. Technology advances can be disruptive as they may provide both opportunities and threats. As a consequence, extending and or maintaining product leadership in the market is a constant and evolving challenge and is a principal requirement of the role
- Aligning with Group strategy, creating synergy with other country/regional teams, the role requires interaction with numerous entities on a Global basis in way that creates confidence and buy-in but sets clear unambiguous direction. Strong management will be essential. Other characteristics of the role which are essential and include; experience, collaboration, influence, a desire and an appetite to challenge and effect change
- Relationship Managers and Global Relationship Managers world wide as appropriate
- Global E-channel executive and operations (Direct Services, Vancouver)
- Regional and Global Service Delivery Centres of Excellence
- Regional and Global IT organisations
- Vendors as appropriate
- Education to degree-level, and proven and minimum of 12 years of progressive experience in product management, operations or technology
- Experience in Information Technology (IT) background
- Preferably experienced in one or more Payments and Cash Management core business lines
- Solid understanding of digital and/or self-service platforms
17
Senior Global Liquidity & Cash Management Sales Senior Manager Resume Examples & Samples
- Actively contribute to the PCM pipeline ensuring it is accurate and current
- Proven Sales Record
- Strong credit assessment skills, particularly with regard to more complex and structured facilities with an international dimension
- Ability to understand a customers business and the fundamentals of running a business
- Comprehensive knowledge of the HSBC Group's inter/intra clearing systems
18
Senior Global Liquidity Cash Management Sales Manager Resume Examples & Samples
- Consistently role model the Sales Manager competencies; providing guidance and coaching to other sales managers and team members where necessary
- A good understanding of the market & market trends, competitive environment and regulatory environment
- Association of the Chartered Institute of Bankers, Certified Treasury Professional or other recognised professional qualification
19
Global Liquidity & Cash Management Business Management Director Resume Examples & Samples
- Leading key projects/ initiatives across GLCM to improve business performance and driving GLCM discussion to ensure achievement of strategic objectives
- Working with key stakeholders to agree Annual Operating Plans and coordinating Business reviews to ensure achievement of plan
- Global FTE Management, including development and implementation of globally consistent processes, creation of persuasive business cases, meaningful analytics, and driving direct cost saves where required
- Driver of the GLCM People Agenda ensuring sustainability of employee engagement initiatives across Regions and Functions
- Ownership of the GLCM Reporting Function, encompassing interpretation of MI and production of monthly reports for effective positioning of GLCM messaging with internal and external stakeholders
- Close collaboration with the Global Businesses (i.e. CMB and GBM) and the Global Functions (i.e. Finance, Marketing, Communications) to enhance the GLCM relationship
- Reviewing industry and client trends to identify potential opportunities to strengthen GLCM’s position within the market
- Ongoing interaction and networking with the GLCM regional and in-country teams, encouraging constructive cross-country and cross-business teamwork by demonstrating collaboration and challenging actions and behaviours that are not consistent with HSBC's diversity policy and/or the best interests of the business and its customers
- Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets
20
Global Liquidity & Cash Management Sales Manager Resume Examples & Samples
- To act as a lead sales representative on opportunities with key clients and/or deals
- Responsibility for assisting with pricing, reviewing and negotiating the full range of cash management services for the Global Banking & Markets Corporate clients, together with effecting any cost reduction initiatives required by the HSBC Group. The jobholder is ultimately responsible assisting the team in generating new sales revenue and the retention and growth of existing clients and income aligned to a portfolio within the GBM Corporate Sector
- Operates within Payments and Cash Management (GLCM) Sales, working with HSBC Group's Global Banking & Markets customers in providing and supporting the full range of payments, cash management and Trade related products and solutions. GLCM is a provider of choice to clients doing business both domestically and internationally
- HSBC has a unique global footprint
- To drive fee income and deposit revenue and GLCM sales activities
- Relationship Management experience at a basic level. A proven sales record preferred
- Bilingual
21
Senior Global Liquidity & Cash Management Sales Manager Resume Examples & Samples
- Work in close partnership with Global Banking Coverage and the wider GLCM sales teams to identify and develop business opportunities, jointly formulate client engagement strategy to deepen HSBC’s global cash management wallet share, with an industry focus on corporates in the Technology, Media and Telecommunications space
- Adopt a needs-based advisory approach to understand customer requirements and provide appropriate cash management solutions that meet those requirements
- Effectively coordinate and collaborate with the HSBC team across markets and functions to develop appropriate solutions, deliver sales proposals / Request for Proposal responses / client pitches through to implementation handover
- Work closely with the GLCM Implementation, Integration and Client Service teams to ensure smooth transition of client mandate into realized revenues, as well as to provide ongoing coverage in response to clients’ evolving challenges and requirements
- Feedback to the GLCM Product teams on the competitive market landscape and client specific requirements, to help drive product enhancements/developments as appropriate
- Formulate, support and drive GB and GLCM industry sector strategies, including participation in events, case study article writing, client testimonials, client planning and wallet sizing activities
- Coach and lead team members across the group on sales strategy formulation, deal pipeline management and sales conversion techniques
- Proactively collaborate with global and regional sector leads and GLCM teams to develop a deal pipeline that is coordinated with Global Banking and prioritized according to opportunity and value to the HSBC Group
- Candidate must have proven experience in navigating and managing large global corporate relationships and managing relationships across regions and across the spectrum of a clients’ management teams and matrix/reporting structures
- University graduate with at least 10 years of relevant experience in cash management, banking relationship management and/or corporate product sales
- Proven track record of dealing with complex Technology, Media and Telecoms industry clients, with a minimum of 2 years relevant sector experience
- Good level of business acumen and commercial awareness, including economic, political, cultural, procedural and regulatory issues
- Strong knowledge of local / regional / global cash management and clearing services, products and techniques
- Proven experience in managing complex corporate relationships in client facing roles, demonstrating an understanding of risk management, structures, credit, products and processes, in an individual contributor capacity
- Experience of managing a client portfolio and/or responsibility for a driving a P&L / client cross-sell and satisfaction metrics, plus a proven sales record with strong analytical skills
- Highly motivated and achievement driven with an ability to formulate and articulate sales strategies
- Proven ability in identifying and meeting customer needs through matching a broad range of products and services and in delivering creative and flexible customer solutions
- Well-developed communication, presentation, interpersonal, negotiating and influencing skills
- Ability to operate on a cross-regional and cross-functional basis
- Ability to cope with pressure in a fast-growing and fast-moving sales environment
- Excellent time management, planning and organization skills demonstrating an ability to multi-task and manage multiple high priority and high profile projects
- Language speaking skills would be an advantage
- Association of Corporate Treasurers International Certificate in Cash Management or Certified Treasury Professional
- Association of the Chartered Institute of Bankers, or other recognized professional qualification
22
Global Liquidity & Cash Management Sales Practice Manager Resume Examples & Samples
- This role is part of the Global Sales Practice Management team. The SPM office is responsible for providing support to the Regional GLCM and Sales Teams, the Business Management Team, and GLCM senior management and Global Businesses
- The role incorporates management of people, creation and improvement of sales processes/tools and design, development implementation of reporting to all stakeholders
- The job holder has reasonable authority to take decisions for smoothly carrying out his/her routine day to day work. However, approval of line manager is required for taking decision on any policy/process change that has a greater impact on the business
- Whilst adhering to GLCM guidelines & policies the job holder enjoys a high degree of autonomy in relation to advocating strategies and making recommendations for the Team’s growth and development
- The job holder interfaces principally with senior counterparts in GLCM and is also expected to represent the business at a senior level with other internal and external clients and suppliers
- Excellent communication and team working skills across all levels of management
- Ability to work to tight deadlines and under own initiative
- At ease adapting to different environments, ability to motivate and lead a successful team
- Decision maker and project management experience
- Commercial Awareness, strong customer service ethic
- Problem solving and analytical skills and strong numerical skills
- Ability to work under pressure and with conflicting and rapidly changing priorities
- Proven ability to produce and maintain MI Reports
- Familiar summarising and manipulating large data sets
- Strong attention to detail and ability to challenge information presented
- Experience working with numerous stakeholders across multiple geographies and operating with senior management
- Ability to elicit requirements from the business in an accurate and timely manner
- Expert knowledge on MS Excel and strong MS Word and MS PowerPoint skills
- Minimum of 8 years relevant experience
23
Global Liquidity & Cash Management Business Management Associate Resume Examples & Samples
- Knowledge of the GLCM business and broader construct of HSBC’s Global Businesses
- Ability to multitask and prioritise a range of requests / actions to best support the Global Head of PCM
- Ability to prepare business cases, business plans
- Deliver quality reports, presentations under strict deadlines
- Highly numeracy and business presentation skills
- Display a high level of objectivity & ability to challenge senior management on aspects of their business
- Understanding of Liquidity and payments and receivables products
- Minimun of 3 years of relevant experience
24
Global Liquidity & Cash Management Senior Account Manager Resume Examples & Samples
- Proven ability to lead teams in a relationship management capacity
- Proven record of coaching and performance management
- Minimum 10 years of relevant experience, including at least 5 years in Cash Management, Treasury Services, or related area
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Senior Global Liquidity & Cash Management Sales Manager Resume Examples & Samples
- Product and Project Management activities fully aligned with the Global eCommerce, Global Liquidity and Cash Management (GLCM) and Global Digital Strategy for HSBC Connect Products and Solutions across the Commercial Banking (CMB) Market
- Client Connectivity
- Files and messages
- Integrated File Solutions
- Information and Reconciliation Services
- Messaging Standards
- Target focus to manage products and solutions activities to meet the needs of the defined product strategy for the CMB client sectors - Business Banking, SME, MME and Large Corporates and across multiple product areas (Global Liquidity and Cash Management, GTRF, Global Asset Management etc.)
- CMB Market penetration through effective and efficient proposition management and commercialisation activities
- Awareness of key drivers of the CMB client base and the impact of the changing digital landscape as it relates to client interaction and integration with banking services, 3rd parties and digital technologies
- Engagement with product groups to deliver on-line product capability and roadmaps of new solutions
- Project management activities associated with product deployment, working group coordination, roadmaps and coordination of IT project teams. Programme delivery with clear focus on the goals and objectives of HSBC Connect and the CMB market
- Conduct all product and program activity in line with AOP and ATP ensuring delivery in a cost efficient way and ensuring deliverables are fully commercialized improving the P&L
- Conduct all product and program activity in line with Delivery Strategy of the Global Order book
- Manage all product and program activity in accordance with the business application of the IT strategy
- Manage all product and program risks including risk associated with fraud, data management, legal regulatory/compliance etc
- Assist Sales in handling customer requirements and queries
- Enhance market and business knowledge and visibility
- Advise and support the Innovation and Client Solutions Team in relation to CMB Connect activities
- Ensure that all product and program activities fully align with the defined strategy for the Direct Channel e-commerce (HSBC Connect, SwiftNet plus all local H2H GLCM managed platforms, Xml, Integrated Solutions and Vendors’ readiness program) across both CMB and GBM and across multiple product areas (GLCM, GTRF, Global Asset Management etc.) to meet customer needs effectively
- Ensure the global competitiveness of the Direct Channels through effective and efficient management and processes
- Follow a standardized approach to the delivery of capability across the platforms
- Ensure that engagement with product groups to define and deliver on-line product capability is reflected in product and program delivery within the program, managed activities that support the demise of non-standard H2H platforms
- Assist and advise Sales in handling customer requirements
- Attend, on demand, client face to face meetings
- Attend several Markets events to provide Sales assistance and enhance Market and Business Knowledge and visibility
- Fast moving and continually evolving environment from a business, technology, risk and regulatory perspective due to the global nature of the role
- An acute risk environment due to the evolving nature of the internal and external threats to the platform
- Conflicting drivers and priorities of key stakeholders
- Product Management and Technology
- Programme Delivery/Process improvement
- Global Liquidity and Cash Management or GTRF
- Experienced project/programme manager with relationship management skills and/or industry product specialist
- High level of business acumen and commercial awareness, together with a sound knowledge of the full range of transaction banking products commerce and/or ecommerce
- Treasury/ Foreign Exchange knowledge
- Minimum of 10 years relevant experience
