Cash Collections Resume Samples

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JS
J Stanton
Jimmie
Stanton
5836 Cathryn Ridge
San Francisco
CA
+1 (555) 872 6333
5836 Cathryn Ridge
San Francisco
CA
Phone
p +1 (555) 872 6333
Experience Experience
Los Angeles, CA
Cash Collections Analyst
Los Angeles, CA
Gerhold, Grady and Hickle
Los Angeles, CA
Cash Collections Analyst
  • Teamwork & Collaboration
  • Work closely with both internal & external customers to expedite the collection efforts
  • Escalate to management team any problem that holds the collection process to flow
  • Investigate billing discrepancies and respond to external queries through Dispute Cases
  • Support the training of new team members
  • Monitoring of payment behavior of customers
  • Investigate A/R impairments and propose Sales Allowances
New York, NY
Supervisor Cash Collections
New York, NY
Cummerata, Hermann and Wolff
New York, NY
Supervisor Cash Collections
  • Leading a small team of AR Accountants with a main and primary focus on Collections
  • Be the escalation point for the team and management
  • Setting Collection strategies with the team to ensure high targets are met on a quarterly basis
  • Taking a lead in process improvement and related projects
  • Compliance to the Group’s credit management policy
  • Contact customers to follow up on payments, resolve invoice issues
  • Assist with the contract and invoicing process in SAP
present
Los Angeles, CA
Junior Cash Collections Specialist With German & English
Los Angeles, CA
Barton LLC
present
Los Angeles, CA
Junior Cash Collections Specialist With German & English
present
  • Flexibility, especially in the period of month/quarter/year-end closing
  • Monitor Existing Customer & Portfolio Credit Risk
  • Assess New Customer Credit Risk
  • Write off uncollectible balances
  • Research and process disputes/deductions
  • Receive and respond customer requests and inquiries
  • Maintain bad debt reserves & allowances
Education Education
Bachelor’s Degree in Awareness About Potential Risks
Bachelor’s Degree in Awareness About Potential Risks
University of Tennessee
Bachelor’s Degree in Awareness About Potential Risks
Skills Skills
  • Strong will to deliver excellent quality
  • Strong attention to detail
  • Ability to conduct customer visits in a professional manner
  • Ability to work under pressure and prioritise tasks
  • Ability to solve complex queries/analytical thinking
  • Excellent communication and negotiation skills (written and verbal)
  • Knowledge of SAP FI module
  • Ability to work in an international environment
  • Good time management
  • Strong customer focus
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8 Cash Collections resume templates

1

Cash & Collections Manager Resume Examples & Samples

  • Administer credit policy and apply effectively - seasonally to Fashion customers and as required to Beauty customers
  • Meet cash collection and DSO targets, reducing overdue debt and overall exposure to Bad Debt risk
  • Maintenance of all relevant documented policies and procedure
  • Effective delivery of a strong control environment and active management of Risk and Control Matrices ( RACMs )
  • Key point person for Internal and External audits – ensuring timely resolution of control weaknesses
  • Review and sign off of monthly bank reconciliations
  • Proactively engage with IT on systems initiatives, partnering to ensure back office considerations are anticipated and delivered
  • Supporting and influencing Key Stakeholders
  • Engage externally with forums / wider industry to ensure Burberry solutions and processes are in line with best practice
2

Cash Collections Representative With French Resume Examples & Samples

  • Cash Collection for assigned region and customers according to the defined procedures and finance principles and legislation
  • Selected Account Receivable tasks
  • Meet dashboard metrics related to Cash Collection
  • Establishing and maintaining contact with customers concerning past due invoices, payment trends, resolution of disputed invoices and other matters related to past due receivables. The objective is to keep DSO as low as possible
  • All contacts with customers have to be documented in the system
  • Follow up identified issues
  • Timely and accurate reporting
  • Fluent French - spoken as well as written
  • Fluent English - spoken and written
  • Fluent Dutch is an advantage
  • Experience in a similar job in finance / accounting / customer service environment
3

Cash Collections Specialist Resume Examples & Samples

  • Proactive contact to customers, set up good relationship with internal stakeholders
  • Proactively call customers to reassure the time of invoice payment
  • Perform monitoring and collection of receivables
  • Manage open items incl. overdue receivables
  • Investigate billing discrepancies and respond to external queries
  • Business administration
  • Fulfillment of pre-set targets
  • Working experience within a finance related field required (5-10 years)
  • Fluent written and spoken English language skills
  • 5-10 years collections experience is a must
  • Sense of urgency
  • Strong customer focus
  • Excellent communication and negotiation skills (written and verbal)
  • "Can do" attitute
  • Ability to solve complex queries/analytical thinking
  • Ability to conduct customer visits in a professional manner
  • Ability to work under pressure and prioritise tasks
  • Ability to work in an international environment
  • Handling local admin tasks
  • Experience with reporting
  • Team Spirit (we are team of 8 people, extended team of 11)
4

Cash Collections Lac-temporary Less Month Fixed Salary Resume Examples & Samples

  • Preparation of period close
  • Posting of journal entries, maintaining and reconciling ledger accounts or monitoring and supporting such activities
  • Ensure accuracy in the financial records through proper execution of operational tasks Monitoring and Reporting
  • Hotline and/ or Ticketing Support
  • Cooperation and Communication with internal and external customers
  • Preparation of process documentation / working instructions
  • Supporting other team members as back up
  • Support projects and/or Improvement activities
  • Participates in the monthly close process including posting journal entries
  • Creates, posts, and reconciles intercompany transactions while ensuring compliance with the SAP Accounting Guidelines
  • Responsible for administration of customer contract which includes creation of customer information in SAP's systems, such as customer master data, creation of installations, customer contact information related to the booking of a contract, invoicing customers, software delivery, and revenue recognition of deals booked
  • Ensures timely and accurate customer billing. Analyses pending billing and identifies potential quality issues
  • Experience working within a finance related field is an advantage
  • Advanced written and spoken English skills
  • Fluent Written and spoken Customer language skills (German, French, Spanish, Italian, Nordic…)
  • Successfully completed Secondary Education
5

Cash Collections Specialist Resume Examples & Samples

  • The main tasks are
  • Proactive contact with customers to reassure timeliness of invoice payment
  • Set up good relationship with customers and internal stakeholders
  • Participate in internal stakeholder meetings and customer visits
  • Fulfil pre-set targets
  • Follow SAP processes and use SAP systems and tools
  • Interact with other team members and managers in an international environment
  • Support ad-hoc queries and contribute to projects
  • Serve as point of contact for external and internal auditors
  • Cash Collections experience is a big advantage
  • Fluent written and spoken Dutch & English language skills
  • Can do" attitude
  • Contribute to team spirit
6

Junior Cash Collections Specialist With German & English Resume Examples & Samples

  • Correspond and negotiate with customers (direct contact over the phone and also by e-mail)
  • Research and process disputes/deductions
  • Advanced level of German and English (both written and spoken)
  • Strong communication skills (both spoken and written)
  • Previous accounting experience/studies (in particular AR) is advantage
  • Flexibility, especially in the period of month/quarter/year-end closing
7

Cash Collections Resume Examples & Samples

  • Being responsible for timely cash collection
  • Regularly reflecting the status of credit, disputes and collection activities
  • Managing escalations and leads negotiations with critical customers
  • Supporting our clients on a daily basis
8

Cash Collections Associate With Polish Resume Examples & Samples

  • Contact by phone with debtors to make payment arrangements/establish payment dates and resolve issues and disputes
  • Capture accurate, detailed notes of discussions and arrangements and send follow up information as requested/required
  • Meet collection targets, and ensure agreed Service Levels are met or exceeded
  • Escalate issues in accordance with escalation policy; collect, progress and escalate high quality dispute information as required
  • Assist in the preparation of management reports in line with client's and Accenture's requirements; provide collections statistics and reports
  • Develop and maintain processes to allow accurate and timely production of regular or ad hoc reports for clients and internal operations in all aspects of revenue collection
  • Manage corporate risk by ensuring that all procedures are compliant with company policies, regulatory and legal requirements
  • Monitor collection related system performance if applicable, report issues and maintain communications or project plans to ensure appropriate resolution
  • Recovery of overpayments discovered through audits (e.g. recovery of claims overpayments made to health providers by health plans)
  • Development of collection strategies and models
  • Design and execution of customer collection campaigns, e.g., mailings and outbound calling
  • Facilitation of customer support, service disconnect, litigation and/or legal enforcement
  • Invoice reading skills
  • Analytical approach / good problem solving skills
  • Ability to work to targets and deadlines
  • General PC skills, MS Office, SAP experience is advantage
  • Experience of working in a high volume multi-cultural processing environment
9

Cash Collections Analyst Resume Examples & Samples

  • Creation and distribution of dunning letters to customers in a prompt and accurate manner
  • Investigate billing discrepancies and respond to external queries through Dispute Cases
  • Handle a selected group of customers
  • Work closely with both internal & external customers to expedite the collection efforts
  • Investigate A/R impairments and propose Sales Allowances
  • Escalate to management team any problem that holds the collection process to flow
  • Update reports and send the statement of accounts to each customer
  • Support the training of new team members
  • Monitor open dispute cases
  • Support Ad-hoc queries and contributes to projects
  • Analyze and investigate dispute cases to avoid complaints in future
  • Job Specific Competencies & Skills
  • Good consulting skills for solving the customer requests to provide the best solution for customer and SAP’s interests
  • Very good in preparing decisions and take decisions in given boundaries
  • Knowledgeable in Finance and Accounting Concepts
  • 4+ years of Credit & Collections experience for North America
  • Bachelor degree in Accounting/Finance or related business background
  • Good understanding of IFRS accounting issues and Sarbanes-Oxley requirement and accounting skills
  • Experience with SAP ERP or similar platform such as Oracle/NetSuite/QuickBooks/Microsoft is required
  • Willing to work on night shift
  • Willing to work in Ortigas Pasig City
10

Cash Collections Coordinator Resume Examples & Samples

  • Contacting customers on delinquent accounts for resolution
  • Understand major customer profiles
  • Review accounts receivable aging schedule for delinquencies
  • Communicate account delinquency information to respective account executives
  • Send dunning letters and make follow-up phone calls to delinquent customers/ clients to recover amount owed to the company
  • Coordination with Cash Application on collection of delinquent accounts
  • Support the training and process improvement effort
  • Other projects and responsibilities may be added at the company’s discretion
  • Bachelors degree or equivalent work experience
  • 2+ years of experience in collections
  • Meet key competencies for the job
  • Proficient in using Microsoft Office suite
  • Customer communication skills
  • Functional knowledge of collections techniques and processes
  • End-to-end process effectiveness & efficiency
  • Cost, Productivity and Efficiency metrics against world class benchmarks for collection processes
  • Speed and accuracy of credit reviews processing
  • Performance metrics for process, customer and employee performanceTraining Requirements (licenses, programs, or certificates): Special Information (Travel required, physical requirements, work environment, supervisor responsibilities, safety and so on)
  • Work Environment-Office Environment, with some exposure to Manufacturing floor
  • Physical Demands-Specific vision abilities required by this job include close vision, and ability to adjust focus. Frequent computer and phone use. Requires repetitive finger motion and fine finger manipulation when typing
  • Supervisor Responsibilities-No direct reports
  • Type of Supervision Position works under:(close, moderate, minimal) This position works under minimal supervision relying on knowledge and experience to make decisions
  • Maintain proper housekeeping and safety standards by properly using protective equipment, safe operation of all machinery, tools, and equipment as well as following safety rules at all times
11

Cash Collections & Credit Management Representative With Swedish and Resume Examples & Samples

  • Respond to specific questions from local organizations, customer service, audit, finance reconciliation and invoice processing groups and clarify situations when necessary
  • Native/Excellent level of Swedish
  • Other Scandinavian language on fluent level is an asset
  • Experience in a similar job for at least one year in finance or customer service environment
  • Strong analytical and communication skillsAccounts Receivable
12

Supervisor Cash Collections Resume Examples & Samples

  • Leading a small team of AR Accountants with a main and primary focus on Collections
  • Be the escalation point for the team and management
  • Setting Collection strategies with the team to ensure high targets are met on a quarterly basis
  • Taking a lead in process improvement and related projects
  • Compliance to the Group’s credit management policy
  • Contact customers to follow up on payments, resolve invoice issues
  • Assist with the contract and invoicing process in SAP
  • They are responsible for tasks within the AR function, including, but not limited to, Collections, Dunning, Billing, Order Processing, Cash Application, Reporting, and Query Resolution
  • They are responsible for collections and reconciliation of customer accounts. Analysis to determine past-due accounts and make collection via telephone, email and letter
  • Conducting a proactive follow-up on customer payments, ensuring cash is collected by due date and pre-empting issues that could lead to a delayed payment. Maintaining daily contact with customers to ensure that cash is received on or before the due date
  • Assist in resolving customer claims/issues and engaging with the correct internal departments, including Sales and Sales Operations to ensure timely resolution in any customer dispute, with a strong focus on providing excellent customer service
  • Participate in AR related projects, including UAT and system testing, with relevant teams in EMEA, APJ and US as the company continues to grow and develop
  • Actively participate in the Month End close, including completing reconciliations and other month end tasks, working closely with the broader Finance Department, to ensure a successful and timely close
  • Analysis of data of signed contracts whilst verifying that all relevant information from the signed contract is correctly synchronized with our financial systems and corresponds to details provided by the customer through Purchase Orders. When required, make the necessary corrections or create a new contract
  • Maintain relevant and accurate customer master records, while ensuring all internal controls and SOX policies are followed
  • Previous solid experience as a team lead in Accounts Receivable, with a focus on Collections
  • Experience with Accounting systems - SAP preferable
  • Strong hands-on experience in cash collections and invoicing
  • Degree in Finance/Accounting/Controlling (MBO/HBO) preferred
  • Proven experience in an international organization, preferably in the IT service industry
  • Strong understanding of accounting principles
  • Strong MS Office Excel skills
13

Cash Collections Specialist Resume Examples & Samples

  • Excellent oral and written English communication skills
  • Good oral and written German knowledge would be adventage
  • Good working knowledge of SAP system would be adventage
  • Ability prioritize and to multi-task in a fast paced environment; ability to meet deadlines
  • Strong interpersonal, communication and co-operation skills
  • Customer orientation and intercultural competence
  • Commitment and passion at work
  • MS Office,
14

Cash Collections Specialist Resume Examples & Samples

  • Proactive contact to customers, set up good relationship with internal and external stakeholders
  • Working experience within Cash Collection required, minimum of 3-5 years relevant experience
  • Communication skills (verbally and written)
  • Must be a well-organized and self-starter with "can do" attitude
  • Willingness to learn and improve
15

Cash Collections Supervisor With English Resume Examples & Samples

  • Organize & lead weekly team meetings
  • Prepare the meeting minutes and follow up on the actions
  • Have 1:1 meeting with team members on regular basis
  • Put the standard Operational Excellence tools in place - visual management, daily performance against individual targets etc
  • Perform the evaluation cycle - evaluation of individuals performance (mid-yearly; yearly)
  • Manage bonus distribution per performance
  • Hire new team members when required
  • Prepare call structure with client/ internal and lead Order to Cash calls
  • Handle escalations from the client and follow up on the solution
  • Coordinate and follow up on audits
16

Rdc-order to Cash Collections & Credit Management Analyst Resume Examples & Samples

  • Administer credit, collection and cash application policies as associated with trade receivables
  • Interact with customers’ accounts payable contacts/buyers to pursue past dues, repayments, resolve unapplied cash receipts and resolve issues with a high level of customer service
  • Execute Month End manual controls
  • Ensure orders on credit hold for customers within his/her portfolio are researched and resolved appropriately
  • Accountability for 3rd party and bankruptcy processes
  • Partner with process owners to identify continuous improvement opportunities
  • Interact with Credit Card Merchant provider, Corporate Treasury and Banking institutions
  • Credit and Collection experience preferred
  • Have a thorough knowledge of credit-related laws
17

Cash & Collections Specialist Resume Examples & Samples

  • High School diploma, GED or equivalent
  • Three years of work related experience in the field of Accounting
  • Excellent communication skills – verbal and written
  • Exhibit great customer facing qualities
  • Ability to be very focused and be detailed oriented
  • Collections experience highly preferred but willing to train right person
  • Ability to prioritize workload and meet strict deadlines
  • Ability to work in a fast-paced and fluid environment
  • Ability to communicate clearly and concisely across multiple levels within the company
  • Ability to think creatively, highly driven, self-motivated, highly organized
  • Ability to complete recurring reports
  • The ability to maintain confidentiality in business interactions for improper disclosure would be contrary to professional ethics and would likely cause serious organizational conflict
18

Cash Collections Associate With Swedish Resume Examples & Samples

  • Ensure agreed service levels are met or exceeded
  • Match receipts to available remittances
  • Reconcile ban statement on a daily basis
  • Ensure service levels are met
  • Preparation of billing as per request or schedule
  • Maintain Customer master data
  • Investigate all Unallocated payments upon receipt, and ensure all reporting is within SLA timescales
  • Action Direct Debit run daily
  • Process all other Direct Debit tasks within SLA
  • Action Payment queries within SLA
  • Actively seek continuous improvement opportunities
  • Proactive and appropriate use of initiative to assist the team in covering tasks or picking up issues that need to be addressed
  • Represent your team in internal meetings if required
  • Deal with customer and client enquiries
  • Assist in month end reporting
  • Undertake any other duties as required
  • Ability to work on own initiative, make informed decisions, adapt to change and be proactive
  • Ability to manage own time effectively and prioritise
  • Ability to meet targets and deadlines
  • Team and people oriented
  • Approachable, helpful, supportive and flexible
  • Ability to guide and direct individuals
  • Ability to provide Customer Service/manage Customer expectations
  • Communication skills both verbal and written
  • Able to deal with complex activities and escalate where appropriate
  • Language Skills as per the form
  • Experience of Order Entry, Billing, or cash allocation in advantage
  • Experience of working in a multi cultural environment
19

Cash Collections Manager Resume Examples & Samples

  • Implement and drive achievement of targets and KPI´s for team and region in line with global requirements
  • Supervise local team and provide guidance
  • Lead team on local and/or regional level
  • Adhereance to A/R relevant parts of the Corporate guidelines
  • Roll-out and monitoring use of cash collections processes and tools
  • Perform monitoring and collection of receivables including overdue receivables
  • Support investigation of billing discrepancies and their resolutions
  • Work closely with both internal and extermal customers to expedite the collection efforts
  • Investigate A/R impairments and overlook sufficient level of risk coverage in A/R
  • Responsible for presentations to senior management
  • Escalate to management any problem that holds the collection process to flow
  • Support Ad-hoc queries
  • Accounting and collections knowledge
  • Fluent english communication skills (verbal and written)
  • Good problem solving skills necessary
  • Ability to support and motivate the team
  • 3-5 years working experience in finance related field
  • Experience in managing team and projects
  • Experience with virtual teams within a global organization
  • Intercultural sensitivity required
  • Succesfully completed university degree preferred
  • Various and interesting work in brand new fancy offices directly at metro Nove Butovice
20

Supervisor, Cash & Collections Resume Examples & Samples

  • Manage daily Cash activities
  • Track Push payments and their corresponding remittances
  • Work with Cash Management to balance Bank statements with Oracle receipts
  • Track Daily ACH tasks and refunds across all platforms
  • Monitor Inter-Company Cash activity and validate balances before monthly close
  • Provide support, guidance and assistance to the Cash and Collections Specialists
  • Provide support to other platforms for ACH failures in Oracle
  • Work with the Sales and Treasury teams on any new Account setups
  • Work with Oracle Production support team on issues
  • Manage daily Collections activity
  • Reconciliation and analysis of mid-size accounts
  • Head weekly Collections meetings and follow-up with customers
  • Escalate accounts that fall behind and track payments till current
  • Communicate regularly with Amsher Collections services and track progress
  • Reporting and Documentation of any Cash/Collections process
  • Reports as needed plus BDR and Statistics
  • Any other related tasks that may be needed
  • Bachelor's Degree - a must. Master's Degree - preferred
  • ORACLE 11i and R12 experience a plus
  • Expert in Excel and Outlook
  • Documentation and Reporting experience a plus
  • This position is eligible for the Employee Referral Bonus Program