Cash Services Resume Samples

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CH
C Hickle
Catalina
Hickle
3477 McGlynn Creek
New York
NY
+1 (555) 813 0502
3477 McGlynn Creek
New York
NY
Phone
p +1 (555) 813 0502
Experience Experience
Philadelphia, PA
Cash Services
Philadelphia, PA
Kshlerin, Breitenberg and Kuhic
Philadelphia, PA
Cash Services
  • Provides consistent service within established Client Service Commitments/ KPI /Benchmarks established for each department
  • Create action plans to ensure workflow and service issues are identified are remediated
  • Complete workflow/tasks on time, escalating any potential missed deadlines to manager
  • Confirm provider contacts
  • Identify opportunities for process improvement
  • Work in partnership with EMEA colleagues to contribute to “gold copy” process documentation for BCP/audit purposes
  • Employees understand and accept change as it relates to their role and commitment to client fulfillment
Philadelphia, PA
Cash Services Associate
Philadelphia, PA
Dooley-Schuppe
Philadelphia, PA
Cash Services Associate
  • Establish and develop strong relationships with clients, colleagues and external service providers
  • Assist in managing relationships with external service providers to support Portfolio Service teams
  • Manage relationships with external service providers to support Portfolio Service teams
  • Create professional documentation / presentations to ensure information is formalized
  • Identify opportunities for process improvement including efficiency and risk mitigation
  • Provide training to colleagues to ensure knowledge expertise is shared
  • Create action plans to ensure issues identified are remediated
present
Boston, MA
Bank Operations Cash Services Manager
Boston, MA
Kemmer-Schmitt
present
Boston, MA
Bank Operations Cash Services Manager
present
  • Manages a team responsible for the daily operational functions within Bank Operations Cash Services. The unit’s responsibilities include, but are not limited to: providing operational support for Cash Services, analyzing and forecasting for efficient utilization of Cash for both Branches and Commercial Cash Vaults and clients. Responsible for operational, procedural, and technical supporting Cash Services for both TM and retail branch network
  • Ensures that operational units are functioning within industry standards and that operational procedures are streamlined and efficient, maintained to industry standards and are fully documented for all departmental processes
  • Works closely with the operations management team and senior management to ensure the corporate vision and strategy are being executed and that associated goals are achieved
  • Maintains and ensures the optimal departmental workflow to achieve corporate and departmental goals. Prepares work schedules and assigns duties to department personnel to ensure efficient operations of the department
  • Conducts staff meetings of department’s personnel, or confers with subordinate personnel to discuss departmental problems, regulatory updates, or to explain procedural changes or practices
  • Develops a strategic business plan to support the corporate goals and vision of the bank’s branding and growth models while ensuring operational soundness, adherence to policies, procedures and regulatory guidelines
  • Stays abreast of industry trends by attending seminars, training sessions and workshops as necessary to develop and ensure compliance with banking regulations, federal and state regulations, and standards for financial institutions
Education Education
Bachelor’s Degree in Accounting
Bachelor’s Degree in Accounting
University of Arizona
Bachelor’s Degree in Accounting
Skills Skills
  • Excellent Organisational Skills
  • Highly Numerate
  • Good interpersonal skills
  • Good communication skills – Verbal and written
  • Problem solving and decision making ability
  • Team building ability
  • Leadership ability
  • Planning skills
  • Negotiation skills
  • Productivity management skill
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8 Cash Services resume templates

1

Treasury Analyst Tacc Global Cash Services Resume Examples & Samples

  • Processes money transfers for liquidations, dividends, commissions transactions involving file transfers via electronic banking interfaces and using Transfer Agent registration system (RIVA)
  • Prepares manual payment transfer instructions utilizing our corporate Global Payment Solution platform for ad-hoc requests, adjustments, internal account transfers and compensation requests
  • Computer skills with experience working in a Windows environment,
  • Very good organizational skills,
2

Cash Services Associate Resume Examples & Samples

  • Act as a point of escalation for cash related inquiries for external and internal clients
  • Assist in managing relationships with external service providers to support Portfolio Service teams
  • Support the overdraft lifecycle including oversight, validation and resolution of any OD related issues
  • Help manage the bank loan process, providing support to the Leverage Finance Desk as required
  • Create action plans to ensure issues identified are remediated
  • Experience with managing relationships and delivering to demanding clientele
3

Tacc Global Cash Services Intern Resume Examples & Samples

  • Performs cash identification and settlement for shareholder direct purchase and wire order purchase transactions using corporate Global Payment Solutions system
  • Verifies daily payment activity for potential third party payments in adherence to the company’s anti-money laundering procedures
  • Meets deadlines under pressure and escalates items to the respective parties for further clarification and action, interacts with both Luxembourg and Chennai counterparts and global Transfer Agency offices, maintaining professional and effective communication style
  • Ability to prioritize workload and meet deadlines,
  • Self-reliance and self-discipline at work,
  • Work experience desired, but not required
  • Available to work 25 - 30 hours per week within 8:30 AM – 5:00 PM frame
4

Cash Services Associate Resume Examples & Samples

  • Serve as key point of escalation for cash related inquiries for internal and external clients
  • Assist in managing the bank loan process, providing support to the Leverage Finance Desk as required
  • Produce and own the control reporting in support of the reconciliation teams
5

Black Rock Cash Services Associate Resume Examples & Samples

  • Oversee the overdraft lifecycle including validation and resolution of any OD related issues
  • Identify opportunities for process improvement including efficiency and risk mitigation
  • Establish and develop strong relationships with clients, colleagues and external service providers
  • Provide training to colleagues to ensure knowledge expertise is shared
  • Aid in the computation and reporting of cash as required under Dodd-Frank, AIFMD, EMIR and other regulatory initiatives
  • Prepare monthly management and risk reports as required by BusOps management
6

Account Service Representative Cash Services Rbc Burnside Resume Examples & Samples

  • Provides consistent service within established Client Service Commitments/ KPI /Benchmarks established for each department
  • Ensures all documents are examined for completeness and accuracy, and takes appropriate steps to correct for client
  • Identifies and recommends solutions to recurring errors and servicing gaps to Team Leader
  • Exercises due diligence in following operational risk policies, procedures, standards and guidelines
  • Ensures all authorities (SECAF, Delegated Authorities, Anti Money Laundering, Systems access etc) are adhered to, reviewed and understood
7

Manager, Edmonton Cash Services Resume Examples & Samples

  • Provides leadership and direction to employees in a centralized multi function fulfillment/servicing environment with unique security and custodial requirements
  • Responsible for business planning development and management relative to RBC/T&O/EO&P strategies and business objectives
  • Lead, execute and escalate initiatives to provide consistent service within established commitments with a goal of continuous improvement
  • Transform the centre into a lean, standardized business based on organizational agility, real-time data driven metrics, and performance accountability
  • Lead the execution and ensures successful integration/implementation of change initiatives in the Centre along with cost transformations to drive efficiency, improve processes, reduce costs, and optimize service for the client
  • Responsible for all efforts to institutionalize operational and security risks within the centre
  • Champions coaching routines for the centre – rounds, direct report coaching, joint sessions, weekly goal setting and reviews, semi-annual performance assessments, and employee development plans
  • Identifies the strengths of resources/talent to achieve business and service targets
  • Build a high performance culture that balances client servicing and cost management, providing a flexible foundation for meeting current and future client needs in the most efficient and effective manner possible
  • Ensure that employees understand RBC's vision, as well as support and reinforce behaviours that contribute to RBC goals
  • Provide focus and clarity in establishing individual goals, driving performance management, supporting career development, and rewarding strong performance
  • Leverage diversity both inside and outside of the centre to develop solutions and achieve a cross enterprise mindset
  • Accept and successfully execute change while supporting employees, keeping focus on business priorities
  • Proactive, timely and interactive communication with employees (town halls, round tables, etc.)
  • Share best practices, innovative ideas and risk mitigation successes
8

Cash Services Business Analyst Resume Examples & Samples

  • Previous experience in Middle and Back Office systems processing for buy/sell trade flow for equities, debt and FX
  • Experience in Middle and Back Office trade flow
  • Business and systems analysis for CTB projects. RTB for existing trade flow
9

Manager Card Operations, Atm & Cash Services Resume Examples & Samples

  • Minimum Bachelors Degree in any field or
  • ACCA /CIMA Equivalent
  • Added Advantage - Cards and Cash Management Experience
  • Good communication skills – Verbal and written
  • Problem solving and decision making ability
  • Coaching skills
  • Planning skills
  • Productivity management skill
  • Team building ability
  • Influencing Skills
  • Excellent Organisational Skills
  • Policies and procedures relevant to cash holdings
  • Policies and procedures relevant staff and industrial relations
  • Knowledge of regulatory requirements relating to cash
  • Knowledge of the market in respect of cash management
  • Knowledge of own internal and external customer base in respect of cash patterns
  • Knowledge of the market in respect crime
  • General banking experience or cash services experience
  • Thorough knowledge and experience of all aspects (Issuing and Acquiring) of the debit/credit card business
  • Thorough knowledge of the financial systems and practices in Barclays Africa
  • Thorough knowledge of industry best practice, and regulatory standards
  • Proven thorough experience with managing large teams
  • Working knowledge of the risk principles, processes and techniques
  • Knowledge of competitor activity in Africa
10

Cash Services Resume Examples & Samples

  • Employees understand and accept change as it relates to their role and commitment to client fulfillment
  • Employee takes personal accountability for high achievement; actively participates in coaching opportunities, and learning opportunities to improve their individual and team contribution
  • Demonstrate six Principles of Problem Resolution: (Assume the client is right, Take ownership, Demonstrate concern, Apologize sincerely, solve the problem, Go the extra mile)
11

Account Service Representative, Cash Services Resume Examples & Samples

  • Preparation and bagging of foreign, USD and CAD cash with an expectancy of efficiency and quality
  • Verifying incoming parcels sent from clients and branches
  • Will work in Delivery and Prep to open ACC delivery parcels, sort and move to the correct department
  • Will work on the BPS machine as an operator and completing EOD blotter
  • Understand basic products and processes. Follows standard processes as outlined in Folio guidelines policy, process and procedures referring items outside established standards to the Manager
  • Process work volumes as measured through established Performance Benchmarks
  • Provide consistent service within SLA/ KPI /Benchmarks established for each department
  • Ensure all documents are examined for completeness and accuracy, taking appropriate steps to correct for client
  • Employees understand and accept change as it relates to their role and
12

Centre Manager, Cash Services Centre Resume Examples & Samples

  • Provides quality leadership and direction to employees in a centralized multi shift/multi function fulfillment/servicing environment with unique security/custodial characteristics
  • Responsible for Business Planning development and management relative to RBC/T&O/EO&P strategies and business/functional objectives
  • Lead, execute and escalate service quality initiatives to provide consistent service within established KPI/SLA commitments with a goal of continuous improvement
  • Transform the Cash Services Centre into a lean, standardized business model based on organizational agility, real-time data driven metrics and performance accountability
  • Lead the execution, ensure successful integration/implementation of change initiatives in the Centre and the overall cost transformation to drive efficiency, improve processes, reduce costs and optimize service for the client
  • Responsible for all efforts to institutionalize “operational and security risks” within a unique Cash Services Centre environment
  • Plays active role in building both internal and external networks to capitalize on business opportunities and sales/service efficiency and effectiveness
  • Champions coaching routines for the Centre – rounds, direct report coaching, joint sessions, weekly goal setting and reviews, semi-annual performance assessments and employee development plans
  • Identifies the strengths of potential resources/talent to achieve business/service targets
  • Build a high performance culture that balances an existing strong focus on client servicing with a strong cost management focus, and provides a flexible foundation for meeting current and future client needs in the most efficient and effective manner possible
  • Ensure that employees understand RBC vision, as well as support and reinforce targeted behaviours that contribute to RBC goals
  • Provide focus and clarity in establishing individual goals, driving performance management, supporting career development and rewarding strong performance
  • Leverage the value in unit, department, and enterprise wide teams to develop better solutions and achieve a cross enterprise mindset
  • Accept and successfully execute change while supporting employees through the process, and keeping them focused on business priorities
  • Focus on proactive, timely and interactive communication with employees (town halls, walk about, round tables, employee feedback)
  • Located in Calgary with travel to Edmonton for centre visits
  • Minimum of 2 year experience as a People Manager
  • Change management leadership experience
13

Tacc Global Cash Services Resume Examples & Samples

  • Processes money transfers for liquidations, dividends, commissions involving file transfers via electronic banking interfaces and using Transfer Agent registration system (RIVA) and prepares manual payment transfer instructions
  • Prepares reports by collecting, analyzing, and summarizing information, including end of day validation
  • Organizes and maintains archive records and electronic data
  • Current student status,
  • Fluent knowledge of English (spoken and written),
  • Strong analytical skills with a keen eye for details,
  • Ability to work with a small team within a global environment,
  • Good communication skills and ability to effectively tailor communication with a diverse range of business partners
14

Database Developer Cash Services Resume Examples & Samples

  • Support a suite of existing applications within the cash trade processing world
  • Make both tactical / strategic changes to the established code base
  • Line manage another developer
  • Provide status reports to a wide audience
  • Liaise with developers/development teams/stakeholder but within region, and in other regions
  • Support (Level 3) the existing database estate
  • Sybase ASE
  • Sybase IQ
  • Provide basic project management skills to the team, both locally, and globally
  • Database Maintenance � Purging, Archiving, etc
  • Report Database generation
  • Synching to IQ
  • Schema maintenance
15

Supv-global Cash Services Resume Examples & Samples

  • Teamwork, productive meetings, communicating for results
  • On the job coaching
  • Financial Accounting (first college level course)
  • Strong leadership, analytical and organization skills with the ability to work in a fast-paced, team-oriented environment
  • Must be able to lead others to meet deadlines
  • Good verbal and written communication skills
  • 4-5 years accounting and supervisory experience in automated environment
  • Key leadership skills include, resource and time management, decisions making, effective communication, building relationships and developing others
  • An educational assistance program to financially help employees seeking continuing education
16

Cash Services Resume Examples & Samples

  • Complete workflow/tasks on time, escalating any potential missed deadlines to manager
  • Actively monitor team workflow with help from manager, assist colleagues in need
  • Boot portfolios on Aladdin, populate account attributes
  • Confirm provider contacts
  • Update appropriate port groups
  • Monitor and allocate workflow via the Dashboard and team mailbox
  • Actively participate in cross-training
  • Work in partnership with EMEA colleagues to contribute to “gold copy” process documentation for BCP/audit purposes
  • Familiarity with different financial products and account structures
17

Cash Services Associate Resume Examples & Samples

  • Serve as point of escalation for cash related inquiries for internal and external clients
  • Compute and report cash as required under Dodd-Frank, AIFMD, EMIR and other regulatory initiatives including Israeli FX reporting, transaction reporting, and the retirement of any residual client money responsibilities
  • Initiate and lead projects related to Cash Services’ annual objectives
  • Participate and assume a leadership role on industry related initiatives affecting Cash Ops such as money market reform, Volcker Rule changes, etc
  • Involvement in audits as necessary (internal audit, SOR, etc.)
18

Portfolio & Cash Services Supervisor Resume Examples & Samples

  • Supervise staff; allocate and monitor work; provide training and guidance
  • Ensure daily that all policies and procedures are being followed
  • Participate in oversight of the Funds’ service providers (including sub-advisers, the custodian bank, line of credit providers, securities lending agent, transfer agents, and the state registration vendor)
  • Assist in the development of metrics to measure the success of investment enhancement services under the supervision of the Directors
  • Monitor and authorize the movement of collateral based on service provider reporting and mark-to-market movements for reasonability
  • Assist with the preparation or collection of quarterly Board materials as it relates to fund events and investment enhancement services
  • Assist the Complex Securities Committee in the review, approval, and monitoring of complex instruments and foreign markets
  • Prepare documentation and analysis required for fund events and foreign account opening / maintenance
  • Influence internal and external stakeholders to ensure timely and accurate resolution of issues
  • Contribute towards special projects and initiatives
  • Assist Director and Fund Administration staff in preparing pro-forma financial statements
  • Prepare daily exception reporting
  • Strive to achieve industry best practices
  • Excellent understanding of mutual fund accounting
  • Strong technical skills including knowledge of cash management and security movement as it pertains to mutual funds, SEC regulations, Sarbanes-Oxley and industry standards
  • Project management skills helpful
  • Strong interpersonal skills including ability to work with and influence at various levels of the organization
  • Candidate must have strong technical, analytical, organizational and oral/written communication skills
  • Must be able to set priorities and meet deadlines
  • Must be proficient in MS Word, Excel, and PowerPoint
  • Candidates with SQL or VBA experience are preferred
19

Senior Analyst, Portfolio & Cash Services Resume Examples & Samples

  • Prepare daily exception reports and participate in oversight of the Funds’ service providers (including sub-advisers, custodian banks, line of credit providers, securities lending agents, transfer agents, and the state registration vendor)
  • Monitor operations of programs such as the line of credit facility on leveraged closed end funds, interfund lending, state registration process, broker commission recapture program, and closed end fund shelf offerings/buybacks
  • Complete analyses related to derivatives exposure, sub-adviser cash management, securities lending, and other operational items
  • Ensure all policies and procedures are followed and daily trading/wire deadlines are met
  • Prepare quarterly Board of Trustees materials, other routine reports, and ad-hoc reports for senior management such as Funds’ exposure to various instruments, operational impact of regulatory changes, or performance of overnight cash investments
  • Assist the Complex Securities Committee in the review, approval, and monitoring of complex instruments or foreign market settlement risk
  • Assist Director with preparation of pro-forma financial statements for Fund mergers and other onboarding activities related to Fund launches, mergers, liquidations, and large asset transitions
  • Complete documentation required for foreign account openings, maintenance, and tax relief
  • Prepare materials to measure cost benefit analysis of programs by creating metrics, gathering information, and tracking progress
  • Document procedures and workflows
  • Participate in planning meetings with internal and external stakeholders
  • Keep current on news and regulatory matters impacting PCS tasks and assist with policy development. Help to implement industry best practices within the department
  • Assist AVP and Fund Administration staff in resolving open issues
  • Utilize technology to improve efficiency within the PCS team
  • Participate in risk assessments, operational reviews, and due diligence meetings
  • Attend professional conferences representing PCS and report to management team
  • Candidate must have strong technical, analytical, organizational, problem-solving, and verbal/written communication skills
  • Solid understanding of mutual funds, custodian operations, and audit practices
  • Good understanding of the investment management industry and a strong desire to acquire additional industry knowledge
  • Strong interpersonal skills, including ability to work with and influence at various levels of the organization and build strong relationships
  • Must be able to prioritize tasks and meet deadlines
  • Knowledge of foreign account opening, tax reclaim process, Form N-14, or Regulation S-X is helpful
  • Must be proficient in MS Word, Excel, PowerPoint, Lotus Notes, and other computer applications
  • Minimum two years of relevant industry experience in mutual fund operations, asset management, or financial analysis is required. Ideal candidate will demonstrate a progressive increase in responsibilities and understanding of the mutual fund industry
  • Demonstrated ability to work in an environment where procedures and controls are required
  • Proven ability to succeed in a team oriented environment
  • Demonstrated experience with cash management, security movement, GAAP, SEC and other regulations pertaining to mutual funds, and industry standards
20

Cash Services Specialist Resume Examples & Samples

  • Process all payments and adjustments in an accurate and timely manner
  • Manually post or ensure electronic release of all insurance and/or patient payments received through lockboxes and bank accounts for each facility and make adjustments as identified by insurance explanation of benefits (all payments received should be posted within 72 hours)
  • Balance daily postings on monitor/CRJ
  • Work to identify, resolve, and correct payment posting issues/errors and research missing payments or request e-mails from other departments (should respond within 24 hours)
  • Research and transfer payments in Unidentified within 14 days
  • Maintain knowledge of proper applications of payer codes, adjustment codes, and the financial class that coincides with individual payments
  • Working knowledge of all software systems involved in payment posting and reconciliation such as DAR, Pulse, Medhost, ClaimIQ, etc
21

Cash Services, Client Inquiries & Analytics Resume Examples & Samples

  • Computing and reporting cash as required under Dodd-Frank, AIFMD, EMIR and other Regulatory initiatives including daily Client Money activities in relation to Resource v Requirement
  • Assisting with Portfolio Manager cash queries and use of the CIM Dashboard as a tool to direct and manage PM inquiries into the broader Cash Ops team. Identification of trends to offer and deliver solutions
  • Participate in industry-related initiatives affecting Cash Ops such as money market reform, Volcker Rule changes, etc
  • Experience within an Investment Operations function
  • General knowledge of and an interest in the Investment Management industry and different financial products
  • Knowledge of the Cash Management process
  • An understanding of Reconciliations processes versus Custodian banks and third parties
  • Experience in building and managing relationships, and delivering to demanding clientele
  • Experience of delivering to deadlines
  • Proficiency in Microsoft Office, with Excel and SQL skills preferred
  • Experience in the Aladdin suite of products would be beneficial
22

Cash Services Analyst Resume Examples & Samples

  • Research, document and correct over/short issues. Report to Cash Services Management, Store Management, Administrative Support Team, Asset Protection, and the District Manager of Investigation
  • Track and reconcile missing bank feeds and process entries for bank and register processing errors & counterfeits
  • Maintain Regional email boxes. Research and respond to inquiries from stores, asset protection, operations, treasury and other internal and external contacts
  • Communicate with stores and Sales Audit Team to ensure timely adjustments
  • Prepare specialized reports for department and store management group use
  • Minimum 1 year of related experience required
  • Ability to work independently while meeting critical deadlines
  • Strong analytical and problem solving skills preferred
  • Proactive in recognizing and taking action to prevent recurring issues
  • Proficient in Microsoft products (Word, Excel, etc.) and Lotus Notes
  • Prefer accounting/finance experience in multi-location retail environment and/or banking
23

Bank Operations Cash Services Manager Resume Examples & Samples

  • Manages a team responsible for the daily operational functions within Bank Operations Cash Services. The unit’s responsibilities include, but are not limited to: providing operational support for Cash Services, analyzing and forecasting for efficient utilization of Cash for both Branches and Commercial Cash Vaults and clients. Responsible for operational, procedural, and technical supporting Cash Services for both TM and retail branch network
  • Carries out managerial responsibilities in accordance with the organization’s policies and procedures
  • Appraises performance, rewards and disciplines associates, addresses and resolves complaints
  • Interviews job applicants, makes hiring and termination decisions and coordinates the training and development of staff
  • Approves employee time records
  • Provides direction for career development in the following areas: education, cross-training and shadowing programs
  • Develops and executes succession plans for the department
24

Cash Services Assistant Resume Examples & Samples

  • CASH SERVICES
  • Deposit or request of currency from customers
  • Deposit or request of currency to Federal Reserve Bank
  • Accounting of all daily transactions managed
  • Daily analysis of cash required by Cash Agent Product
  • Manage and complete all investigations related Cash Agent Services
  • Interact with customers (internal & external) & vendors to solve day to day problem
  • Manage lockbox deposit by fax service and reporting to the processing Vendor
  • Ability to work late hours, weekends and/or holidays when a specific project or deadline so warrants
  • Knowledge of the accounting cycle, journal entries and preparation of financial reports
  • Good interpersonal, analytical, problem solving, prioritization, organization and problem resolution skills
  • Previous knowledge of Cash Operations and interaction with Cash related vendors such as Armored Car Service and external cash depot a definite plus
  • Intermediate knowledge of Excel/ Proficient in excel and knowledge in other MS Applications such as MS Word and Outlook
  • Bachelors Degree required in Accounting, Finance or Business Administration
  • Prior experience dealing with Cash Operations, Item processing and/or banking operations is a definite plus
  • Fully Bilingual in English & Spanish (Written/oral)
25

Cash Services Rep Resume Examples & Samples

  • Strong math and communications skills
  • Ability to work and meet tight deadlines
  • Complete tasks error free and in a timely manner
  • Experience in cash handling
  • Ability to interpret and follow policies and procedures
  • Maintain compliance with bank policies to include state and federal regulations
  • Flexibility in scheduling
  • Ability to work additional hours and overtime if needed
  • Concise and legible writing skills