Cash Applications Specialist Resume Samples

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MO
M O'Keefe
Marty
O'Keefe
129 Brown Ford
Chicago
IL
+1 (555) 858 2636
129 Brown Ford
Chicago
IL
Phone
p +1 (555) 858 2636
Experience Experience
04/2015 present
San Francisco, CA
Senior Cash Applications Specialist
San Francisco, CA
Senior Cash Applications Specialist
04/2015 present
San Francisco, CA
Senior Cash Applications Specialist
04/2015 present
  • Assist in the posting of all daily cash receipts
  • Obtain and attach back-up / claim forms for short payments to Dispute Management cases and assign to the corresponding processor
  • Work with Cash team on daily/weekly/monthly AR Reconciliation in order to ensure an accurate month-end close
  • Create dispute cases for short payments / chargebacks
  • Place phone calls to customers to determine reason for deductions when they are not stated
  • Complete special projects or reports as requested
  • Develop daily workout sessions/attend calls and link between collections and Finance
09/2009 12/2014
Philadelphia, PA
Accounts Receivable Cash Applications Specialist
Philadelphia, PA
Accounts Receivable Cash Applications Specialist
09/2009 12/2014
Philadelphia, PA
Accounts Receivable Cash Applications Specialist
09/2009 12/2014
  • Provide best in class customer service to internal and external business partners and customers
  • Transact commission client detail within an automated cash application system and process all exceptions efficiently and effectively
  • Review and request client master data set-up and maintenance with internal business partners to ensure commission detail is recorded timely
  • Responsible for ensuring all cash is recorded to the general ledger and obtaining approval from the Cash Applications Supervisor for any exceptions
  • Responsible for all month-end closing activities including production and cash balancing, as well as, suspense reconciliation
  • Responsible for record retention - archive
  • Results driven and takes initiative
04/2003 08/2009
Los Angeles, CA
Cash Applications Specialist
Los Angeles, CA
Cash Applications Specialist
04/2003 08/2009
Los Angeles, CA
Cash Applications Specialist
04/2003 08/2009
  • Develops positive working relationships with branches
  • Assist in closing process as requested by management
  • Work from a report daily to retrieve and resolve loads unbilled due to missing paperwork or reference numbers
  • Partners with the team and management by quickly bringing issues to their attention, working to understand the root cause and offering potential solutions
  • Assist in the reporting of credit and collection metrics to senior management
  • Assist with daily cash positioning and debt management
  • May assist in other A/R functions and special projects as time and work load permits
Education Education
Bachelor’s Degree in Accounting
Bachelor’s Degree in Accounting
Kaplan University
Bachelor’s Degree in Accounting
Skills Skills
  • Demonstrated outstanding level of professionalism in providing support, including ability to exercise good judgement, discretion, tact, and diplomacy
  • Detailed oriented team player who is adaptable to change
  • Ability to support and coach clerical staff in a professional manner
  • Basic-to-intermediate knowledge of Microsoft Office applications, including Word, Excel, and Outlook
  • Strong business acumen and attentiveness to detail
  • Proven ability to learn quickly and work independently
  • Good organizational and people skills. The ability to work and navigate within a complex organization
  • Strong attention to detail
  • Strong verbal and written communication and customer service skills and a quality mindset
  • Ability to work well in a team environment and develop relationships with internal departments to resolve disputes and outstanding issues quickly
Create a Resume
1

Cash Applications Specialist Resume Examples & Samples

  • Day to day management of incoming customer receipts and posting to the appropriate
  • High School Diploma/GED and a minimum of 2 years of transactional experience in financial
  • Knowledge/Experience in international banking
  • Previous experience in (commercial) collections or knowledge of (commercial) collections
  • Knowledge of Accounts Receivable systems, including GECARS, Oracle, SAP and SUN
  • Minimum of 2 years related transactional experience in customer service, accounting, collections or cash applications
  • GE experience
  • Excellent interpersonal skills & strong customer service orientation
  • Strong analytical skills and proven ability to interpret (complex) data
  • Strong problem solving, conflict resolution and negotiation skills
  • Ability to multi-task & ability to work under pressure in a fast paced environment
  • Ability to be pro-active and to think "out of the box"
  • Strong sense of integrity
2

Cash Applications Specialist Resume Examples & Samples

  • Prepare Receipt Transaction Reports
  • Research Customer Account Billing and Unapplied Payments
  • Liaison between Field Salespeople and Finance Group
  • Bachelors Degree, Business Related Preferred
  • Two to three years comparable work experience
  • Oracle Financial experience a plus
3

Cash Applications Specialist Resume Examples & Samples

  • Minimum of 1-2 years of experience managing functional areas of patient billing or revenue cycle related functions preferred
  • Minimum of 3 years demonstrated experience in billing, accounting, or revenue cycle, required
  • Ability to lead and manage diverse staff in a learning environment with frequent changes in departmental priorities
  • Must demonstrate strong organizational skills. Exhibit strong, collaborative leadership qualities that can bridge across multiple disciplines
4

Senior Cash Applications Specialist Resume Examples & Samples

  • Assist in the posting of all daily cash receipts
  • Create dispute cases for short payments / chargebacks
  • Place phone calls to customers to determine reason for deductions when they are not stated
  • Research historical cash application activity when needed
  • Possess exceptional verbal and written communication skills
  • Excellent relationship building and customer service skills
  • Strong computer skills specifically proficient in Excel
  • Must have experience in and the ability to adapt to a fast paced environment
  • Ability to multi-task and prioritize effectively
  • MS Office (Word, Excel, Outlook, etc.)
  • SAP Experience highly preferred
  • Bachelors or Associates Degree preferred, high school diploma (or GED) required, and 3 or more years of Cash Application and customer service experience; or equivalent combination of education and related experience
  • Proven experience and ability to effectively present information and respond to questions from groups of managers, clients, customers, etc
  • Mathematical aptitude and confidence to successfully navigate, dissect, interpret and execute complicated payment reconciliations
5

Cash Applications Specialist Resume Examples & Samples

  • Daily processing of payments received through lockbox(s)
  • Processing of return checks, credit card payments, EFT payments, credit and debit memos, refund checks, and adjustments
  • Research and solve payment discrepancies
  • Process manual credit card adjustments
  • Make adjustments to accounts as needed
  • File incoming material according to file system
  • Performs other duties as required or assigned
  • Two plus years of cash applications or cash transactions experience is preferred but not required
  • Experience with Oracle is preferred but not required
  • Proven ability to do 10,000 key strokes per hour by touch
  • A high level of organizational skills, integrity and accuracy
  • Good communication skills both written and verbal
  • Proven ability to work with minimal supervision
  • Knowledge in using on-line systems for input and inquiry
  • Must be open to working overtime as needed (up to 60 hours a week during peak periods)
  • Ability to develop and maintain a positive working relationship with others
  • Supports and participates in the Company's quality standards with a continuous focus on customer service
6

Cash Applications Specialist Resume Examples & Samples

  • Day to day management of incoming customer receipts and posting to the appropriate customer account and invoices, system load and balancing and re-classification entries
  • Manage complete cash posting and application of assigned portfolios and attend regular Cash Application reviews
  • Follow up with account receivables teams and internal customers directly where necessary
  • Proactively resolve inquiries promptly & accurately, by understanding client and collection team needs
  • Ensure all related policies and procedures are followed and system cash integrity maintained
  • Establish monthly/quarterly Closing Reporting and action plan to resolve them
  • Proactively and timely partner with Accounts Receivables Team and Finance components to drive and resolve un-applied cash, by reviewing and analysing bank accounts and Receivables ledgers
  • Develop daily workout sessions/attend calls and link between collections and Finance
  • Ensure all audit requirements are met, and Validate that reports meet GE's risk & financial requirements
  • There may be an opportunity to take part in special projects, for personal / professional development opportunities
  • The role will also have occasional interaction with GE Treasury function (Corporate)
  • In addition the role will include ad hoc tasks in support of the Working Capital Solutions Cash Operations team
  • Accomplish all your responsibilities in line with GE's compliance and integrity requirements
  • Support redefining banking requirements to increase automation of processes
  • In case of business need to get involved in project related testings
  • Directly related experience to cash collection or customer service, ideally in a multinational environment
  • Knowledge of WCS Servicing system – GECARS – a plus
  • Microsoft Office proficiency, especially Excel a plus
  • Demonstrated effective cash application skills
  • Ability to work under pressure in a dynamic environment
  • Self-starter with strong organizational skills
  • Highly accurate, meticulous, detail oriented, process driven
  • Cultural Awareness in a diverse and international environment
  • Working knowledge of credit and collections function will be a definite asset
7

Cash Applications Specialist Resume Examples & Samples

  • Assist in the posting of daily cash receipts
  • Obtain and attach back-up / claim forms for short payments to Dispute Management cases and assign to the corresponding processor
  • Place phone calls to customers as needed to obtain payment/deduction information
  • Identify daily unapplied amounts, post to customer accounts, call on back-up and provide A.R. with applicable information
  • Work with Cash team on daily/weekly/monthly AR Reconciliation in order to ensure an accurate month-end close
  • Complete special projects or reports as requested
8

Cash Applications Specialist Resume Examples & Samples

  • Applying cash receipts on all regional bank accounts linked to the business
  • Responsible for investigating unidentified receipts and liaising with bank and/or customer to identify and apply accordingly
  • Responsible for ensuring cash application metrics are achieved on the assigned portfolio(s)
  • Re-aging and correcting due dates on invoices in SAP
  • Managing withholding tax postings, letter of credit postings, bank notes postings, offset/clearing of debit against credits and processing write-offs
  • Maintenance of records for auditing purposes (filing remittances, bank statements, approved write offs etc.)
  • Build relationships with relevant business partners to ensure a smooth cooperation between the Credit department and the business(es) that own the assigned portfolios
  • Communicate regularly with credit analysts to ensure the correct cash postings
  • Assist in reduction of unapplied cash
  • Bachelor’s degree in finance, accounting, or related discipline
  • 1 or more years of directly related experience, preferably in credit/collections
  • Minimum 2 years of working with SAP
  • Minimum 2 years in a multinational environment
  • Requires knowledge of basic accounting principles
  • Demonstrated problem solving and analytical skills. Good organizational, written and verbal communication skills
  • Self-motivated individual with strong attention to detail. Good interpersonal skills and the ability to cooperate effectively with all levels of employees and internal/external customers
  • Excellent verbal and written skills with the ability to deal tactfully, confidently, and ethically with both internal and external customers
  • Strong PC skills with proficiency in Excel and experience with other Microsoft Office products: Word, PowerPoint, Outlook, Access
  • Fluent English necessary. Knowledge of 1+ other languages is a plus
9

Cash Applications Specialist Resume Examples & Samples

  • Ability to analyze and interpret information on Remittance Advice (RA)/Explanation of Benefits (EOB)
  • Research difficult Remittance Advices for resolution to avoid posting to the unapplied cash account
  • Know, understand, and comply with all department and company policies and procedures including all SOX documentation and practices
  • Research specific General Ledger accounts as needed
  • Minimum of six (6) months office administrative experience required
  • Strong 10-key skills by touch
  • General Ledger knowledge required
10

Cash Applications Specialist Resume Examples & Samples

  • Receiving and recording of US trade, export and intercompany payments received from lockbox, EFTs, wire transfers, credit cards, etc
  • Identifying customer’s remittance and posting payments to the correct account by invoice
  • Creating short payments and deductions on customer’s accounts as directed by customer’s remittance advice
  • Reconciling cash postings to cash receipts on a daily basis
  • Researching all unapplied cash on account, meeting set objectives
  • Maintaining cash receipts records and files for any required research/audit requests, provide weekly statistics
  • Assisting with any account research and reconciliation
  • Ensuring that account adjustments are completed in a timely manner
  • Providing excellent customer service on incoming phone calls from professional customer base
  • Research and prepare refund requests
  • Hours: 8-5 Monday-Friday
  • Associate's Degree from an accredited college or university
  • A minimum of 1- year of experience using Oracle ERP
  • A minimum of 1-year of experience in accounts receivable that includes experience with cash application and credit card processing
  • A minimum of 1-year of experience using Microsoft Office Excel and Word applications
  • Bachelor's Degree from an accredited college or university
  • Functional expertise in accounts receivable, issue research/resolution and prevention
  • Proactively identifies issues or concerns and recommends effective solutions and process efficiencies
  • Ability to communicate effectively and work as a team member
  • High degree of independent problem-solving and decision making skills
  • Ability to manage multiple priorities to meet individual and department goals
  • Strong time management skills and ability to multi-task in a high- volume environment
  • Ability to maintain courteous and effective interactions in a team oriented environment
11

Cash Applications Specialist Resume Examples & Samples

  • Opens, sorts and distributes daily mail delivery
  • Reconciles account balances; ensures accounts are correctly credited for chargebacks
  • Reviews customer accounts, confirms how payments are to be applied; applies payments in full or applies partial payments as appropriate to account balances
  • Processes cash receipts and closes accounts using JD Edwards system
  • Ensures accounts are correctly credited for charge backs
  • Encodes checks and balances checks received to cash receipts and encoding machine totals; cross foots totals to ensure cash totals and number of transactions are verified and balance out
  • Batches checks by cash receipt and number of transactions on cash receipts in preparation for bank delivery
  • Follows up to ensure day’s receipts are posted by the bank
  • Maintains copies of cash receipts by date order
  • Performs other administrative duties as required
  • 1+ year(s) experience in accounting or similar environment
  • Knowledge of accounting practices and accounts receivable reconciliation
  • Strong data entry and keyboarding skills
  • Ability to effectively use a calculator and/or adding machine
  • Demonstrated aptitude for math; comfortable with numbers
  • Good PC Skills
  • Good follow-up skills
  • Associates degree in accounting
  • Proficient in Excel, Word
  • Knowledge of Luxottica systems in including JD Edwards and AS/400
  • Knowledge of Luxottica’s accounts receivable policy and procedures
12

Cash Applications Specialist Resume Examples & Samples

  • Responsible for the research, follow-up and resolution of deductions taken by customers
  • Processing daily cash receipts
  • Working with factor to research and resolve invoice disputes and unapplied payments
  • Data entry of credit/debit memos
  • Responsible for reconciliation, chargeback research and keeping up with vendor compliance
  • Daily interaction with operations, treasury, finance and accounting teams
  • Persistent but professional when dealing with customers and fellow staff
  • Detailed, analytical and a solution provider
  • Ability to multi task and work under pressure to meet deadlines
  • Able to deal with frequent change, delays, or unexpected events
  • Bachelor’s degree in Accounting, Finance, Business Administration or related filed
  • Knowledge of DCAA regulations
  • General accounting experience
  • Costpoint experience a plus
  • Team player with the ability to work in a fast pace environment
  • Demonstrated outstanding level of professionalism in providing support, including ability to exercise good judgement, discretion, tact, and diplomacy
  • Sound business ethics, including the protection of proprietary and confidential information
  • Ability to work with all levels of internal and external clients
  • Proficiency in MS Office applications such as (Excel, Word, PowerPoint and Outlook)
13

Cash Applications Specialist Resume Examples & Samples

  • Process customer checks and electronic payments
  • Reconcile customer accounts
  • Maintain department reports
  • Answer inquiries from internal and external customers via phone and email
  • Assist with accounts receivable and special projects as needed
14

Cash Applications Specialist Resume Examples & Samples

  • Daily processing of cash receipts and postings to customer accounts, including payments made by credit card, lockbox and branch deposits as well as other adjustments to customer accounts for credits/debits and account write-offs
  • Identify issues with billing, pricing or other customer service areas. Escalate issues and approvals as appropriate
  • Interface with the Credit and Collections function as well as Account Managers and Branch Mangers to troubleshoot and resolve customer payment discrepancies
  • Review a variety of reports, documents and on-line data systems to research problems
  • Perform reconciliations to the general ledger, lockbox and branch records and other month-end procedures
  • Experience with automated cash applications a plus
  • “Client service” mindset and the ability to use collaborative and non-adversarial approaches in achieving diverse goals
  • Solid organizational, team-building and people skills. The ability to work and navigate within a complex matrixed organization
  • Strong communication skills and the ability to assume increasing responsibilities in a rapidly-changing environment
  • Ability to understand the impact on new technologies on processes and costs
  • Experience integrating new technologies into day-to-day operations
  • Some cash applications experience preferred
  • Understanding of quality customer service and the relationship to collection efforts
  • Limited business travel, on an as needed basis
  • Specific vision abilities to include close vision, distance vision, color vision, peripheral vision, depth perception and ability to focus objects
15

Cash Applications Specialist Resume Examples & Samples

  • Posts cash receipts to the correct division, account and invoice timely and accurately
  • Balances daily cash receipt input files to lockbox totals to ensure completeness
  • Assists field personnel in the research of cash related items, including sharing knowledge of system capabilities and coordinating cash transactions
  • Confers with customers on short-paid balances, unidentified payments and possible process enhancements
  • Partners with the team and management by quickly bringing issues to their attention, working to understand the root cause and offering potential solutions
  • May assist in other A/R functions and special projects as time and work load permits
  • High School diploma or GED (required)
  • Minimum of 2 years high volume cash application experience
  • Multi-division accounts receivable processing experience
  • Intermediate level Microsoft Excel skills including ability to perform v-lookups and create pivot tables
16

Cash Applications Specialist Resume Examples & Samples

  • Apply daily receipts from lockboxes, credit card settlements, wires, ACH’s and manual deposits to corresponding customer accounts and invoices
  • Work closely with Accounts Receivable Analysts & Accounts Receivable Supervisor to reconcile cash, resolve discrepancies, and ensure all receipts are posted correctly
  • Research and resolve credit card declines
  • Coordinate with Accounts Receivable Analyst & Accounts Receivable Supervisor regarding short pays and provide information for further research
  • Manage General Credit email inbox
  • Prepare standard journal entries
  • Assist in closing process as requested by management
  • Responsible for managing daily EDI Billing
  • 3 – 5 years’ cash application, accounts receivable, and reconciliation
  • Strong 10-key skills required
  • Experience with ERP system – preferably NetSuite
  • Proficiency with Microsoft Office Suite (such as Word, Excel and Outlook)
  • Effective decision making and problem solving skills
  • Must demonstrate organization and prioritization skills to manage time
  • Self-starter able to function effectively in a fast-paced growing company
  • Detailed oriented team player who is adaptable to change
  • Reasonable Accommodations may be made to allow individuals to perform the essential functions of the job
  • Sufficient manual dexterity with or without reasonable accommodation, which permits the employee to frequently operate a personal computer and work in an office setting at a keyboard for an extended period of time (estimated 80%-100% of the typical workday) and other office equipment
  • The noise level in the work environment is usually moderate
17

Cash Applications Specialist Resume Examples & Samples

  • Completes enrollments by analyzing and auditing documents, tapes, and transmissions; researching and resolving processing problems
  • Completes conversion mailings by coordinating requirements; developing plans
  • Provides information by collecting, analyzing, and summarizing information; responding to requests
  • Resolves complaints by investigating issues and composing responses; referring non-standard complains and potential lawsuits to legal or government affairs departments
  • Maintains quality service by monitoring standards; advising supervisor of potential problems
  • Prepares reports by collecting and analyzing information
  • Updates job knowledge by participating in educational opportunities
  • Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
  • At least 2 years of related experience with cash applications ideal
  • Accounting or bookkeeping experience a plus
  • Basic-to-intermediate knowledge of Microsoft Office applications, including Word, Excel, and Outlook
  • Strong data entry skills
  • Ability to drive key metrics
  • Strong business acumen and attentiveness to detail
  • Proven ability to learn quickly and work independently
  • Excellent communication (oral and written) and organizational skills
18

Cash Applications Specialist With Growing Organization Resume Examples & Samples

  • Have 2+ years of accounts receivable experience in cash applications
  • Knowledge of posting payments from lockbox, wire-transfers, ach and credit cards
  • Experience researching and reconciling misapplied and unapplied cash
  • Must be a self-starter, detailed oriented and comfortable working a fast paced environment
  • A history of stable employment is required
  • Client is ready to hire asap!!!!
19

VR Collector & Cash Applications Specialist Resume Examples & Samples

  • 70% Keep assigned accounts current. Work with customers on account collections, cash applications, monitoring customer delinquency, account research and dispute resolution, bad debt reporting, and contribute towards credit team’s goals and objectives
  • 20% Process Improvement and Reporting
  • 5% Special projects as assigned
20

Cash Applications Specialist Resume Examples & Samples

  • Process daily payments (lockbox, credit card, ACH) to customer accounts as specified on customer remittance within 24 hours of receipt
  • Utilize internet lockbox website and Airgas National Carbonation software to accurately apply cash receipts against invoices
  • Investigate short pays and resolve customer discrepancies with a sense of urgency
  • Contact customer as needed to determine proper payment application
  • Research customer disputes, erroneous payments and request funds when applicable
  • Partner with Credit & Collections to resolve cash application questions
  • Experience with high volume cash transactions
  • Account reconciliation/ resolution experience
  • The successful candidate must have a strong “client service” mindset and the ability to use collaborative and non-adversarial approaches in achieving diverse goals
  • Good organizational and people skills. The ability to work and navigate within a complex organization
  • Strong verbal and written communication and customer service skills and a quality mindset
  • The ability to adapt to a rapidly-changing environment and understand/utilize new technologies and tools
21

Cash Applications Specialist Resume Examples & Samples

  • Collect customer account codes for processing payments
  • Upload customer files into Workday for storage
  • Responsible for the maintenance and retrieval of information and management of the efficiency and accuracy of the aforementioned
  • Work from a report daily to retrieve and resolve loads unbilled due to missing paperwork or reference numbers
  • Outstanding customer service demonstrated by the ability to answer customer phone calls and emails professionally and with enthusiasm
  • High school diploma or general education degree (GED); 6-11 months related experience and/or training; or equivalent combination of education and experience
  • Basic computer skills, includes Excel
22

Cash Applications Specialist Resume Examples & Samples

  • Education requirements: Bachelor’s degree
  • Experience requirements (years): +3 years (Team handling, Accounts Receivable, Reporting and Reconciliation)
  • Team handling – Should have worked within a team environment of at least 2 members or more
  • Should be open and flexible for knowledge sharing / cross trainings
  • Should be open and flexible to change shifts/schedule
  • Strong understanding on accounting concepts
  • Expert in MS office tools and Google Apps/Drive
  • Must be able to work in a team environment also able to handle assignments independently
  • Strong interpersonal, problem-solving, analytical
  • Strong knowledge of the English language
  • ERP – Hands on experience in Oracle R12 (Accounts receivable and cash applications) will be an advantage
  • Experience with a ticketing/case system (example: Salesforce)
  • Exposure to order entry concepts will be an advantage
23

Cash Applications Specialist Resume Examples & Samples

  • Collect outstanding balances from Triumvirate clients
  • Build relationships with client companies to collect outstanding balances
  • Monitor Accounts Receivable to identify past due accounts and prepare analyses
  • Research discrepancies and eliminate obstacles to collecting past due balances
  • Review customer credit applications to determine credit worthiness
  • Prepare monthly A/R reports and present results Research, analyze, and evaluate the credit worthiness of all new and existing customers
  • Collect and manage an accounts receivable portfolio as assigned by management
  • Interaction with numerous departments to effect resolution of credit and collection issues
  • Assist in the reporting of credit and collection metrics to senior management
  • At least 1-2 years of prior credit & collections experience
  • Must have a financial transaction background
  • Experience with accounting systems and A/R software
  • Strong computer skills (Microsoft Office - Excel)
24

Accounts Receivable & Cash Applications Specialist Resume Examples & Samples

  • Team player who has demonstrated capabilities in the following areas: excellent communication, interpersonal skills, well developed problem-solving skills; solid organizational skills; and the demonstrated ability to be self-directed and effectively relate to all levels of an organization
  • Open to continuous change with the ability to learn new skills
  • Ability to work well under pressure, multi-task and meet deadlines
  • Position occasionally requires flexibility to work on weekends and/or evenings during month end close process
  • Strong general computer skills, Microsoft Excel, Microsoft Word
  • Oracle or other similar financial software experience is a plus
  • Ability to effectively communicate with multiple customers and work with a diversity of people at various skill levels, as well as strong English language capability required
  • Demonstrates good judgment to plan and accomplish goals
  • Must demonstrate a can-do attitude, and do what it takes to get the job done accurately and efficiently
  • Experience working in a manufacturing environment a plus
25

Cash Applications Specialist Resume Examples & Samples

  • Perform daily cash reconciliation audit, match daily incoming cash received by bank to total posted
  • Balance cash received at month end , take responsibility for applying all open cash items before accounts receivables close for the prior period
  • Maintain certificate of insurance files and work with customers to obtain certificates as needed
  • Must have working knowledge of general accounting procedures and process including GAAP
  • Must be detail oriented and possess strong organizational skills
  • Strong communication skills; written and verbal
  • Customer service oriente
  • Ability to prioritize work, manage multiple tasks and effectively meet deadlines
26

Cash Applications Specialist Resume Examples & Samples

  • Posts line item payments and adjustments to patient accounts within 24 hours of receipt in business office according to established office guidelines
  • Sorts lock box receipts and post accordingly to patient accounts
  • Analyzes any credit accounts to determine if a refund should be processed. Processes any necessary refunds
  • Balances receipts, reconciles daily work batches, and prepares audit trail
  • Prepares deposits for bank
  • Maintains all checks and EOBs together by deposit date to ensure batch integrity
  • Identifies on primary payment (EOB) when a secondary payor is present and refers accordingly
  • Scans explanation of benefits for incorrect and/or inconsistencies in reimbursement
  • Maintains confidentiality in regards to patient account status and the financial affairs of clinic/corporation
  • Identifies consistent fee schedule allowable differences and communicates upline for updating
  • Communicates payor trends to supervisor
  • Demonstrates positive interpersonal relations in dealing with fellow employees, supervisors, other department employees, and physicians so that productivity and positive employee relations are maximized
27

Cash Applications Specialist Resume Examples & Samples

  • 1-2 years of A/P or general accounting experience
  • Good keying proficiency and accuracy
  • SAP knowledge helpful
  • MS Office experience required
28

Cash Applications Specialist Resume Examples & Samples

  • Retrieve daily lockbox and electronic payment data from multiple bank websites
  • Apply cash receipts against open invoices in Microsoft Dynamics Solomon accounting system
  • Research customer requests and process corrections as necessary, including but not limited making phone calls
  • Research unapplied cash
  • Support Month-end close process
  • Drive customer base to 100% electronic payment
  • Assist with daily cash positioning and debt management
  • Reconcile bank accounts on a monthly basis
  • Identify, design and implement process improvements as relates to cash applications processes
  • Other ad hoc accounts receivable and treasury projects, as needed
  • 2+ years of AR and/or treasury experience
  • Prior experience working with Excel and a solid knowledge of all MS Office products
  • Demonstrated ability to work in a team environment that requires quick turnaround and quality output
  • Proactive customer service focus
  • Solomon ERP experience
29

Cash Applications Specialist Resume Examples & Samples

  • Posts all payments sent from customers to their respective AR accounts in a timely and daily manner
  • Posts and balances all work completed before daily deadlines while adhering to internal quality assurance controls
  • Runs reports, reviews and processes cash deposits, check deposits, and credit card payments submitted by branches daily
  • Posts bad debt recovery payments
  • Prepares refund check requests as needed
  • Completes daily Excel log of all transactions posted, including adjustments
  • Prepares desktop deposits daily, using check scanner
  • Advises Credit Analysts of short pays on specific accounts
  • Reviews and completes internal account adjustments
  • Researches posting discrepancy issues, posts NSF checks and emails NSF Check notifications to credit staff
  • Answers branch inquiries regarding postings made to customer accounts and follows up on related unresolved issues
  • Scans and files daily processed work
  • Develops positive working relationships with branches
  • Performs any directly related appropriate duties assigned by the Assistant Division Credit Manager and Division Credit Manager
  • Welcomes visitors by greeting them, in person or on the phone
  • Refers inquiries to the correct department and/or departments and sales centers
  • Provides instructions appropriately when required
  • Maintains security by following procedures and monitoring log book
  • Maintains telecommunication system by following instructions for house phone
  • Places postage on outgoing mail, and opens distributes incoming accordingly
  • Monitors and maintains postage machine
  • Disperses weekly packet of intern-office mail from Corporate
  • Prepares UPS daily
  • Distributes incoming faxes off fax machine
  • Completes requests for Credit References from various businesses
  • Maintains safe and clean reception area
  • Orders and maintains office supplies
30

Refund & Cash Applications Specialist FTE Resume Examples & Samples

  • Minimum three years’ experience in either physician/hospital billing or other healthcare business setting
  • Proficient with using Microsoft Office products (Word, Excel)
  • Successful extensive customer service experience with patients and insurers
  • Experience with insurance payer reimbursement
  • Associate degree in business-related field
  • Billing, collection or cash application experience in a physician group practice
31

Cash Applications Specialist Resume Examples & Samples

  • Researches and resolves issues related to the application of payments received against open invoices on accounts
  • Ensure balancing between bank deposits and cash applied in the system and correct and discrepancies between AR processing and general ledger activity
  • Process journal entries based on Generally Accepted Accounting Principles ‘GAAP’ and company policy
  • Resolve and process exceptions to credit card transactions
  • Support month-end close responsibilities and deadlines as needed
  • Report disputed items on a recurring basis
  • Keep detailed record of communication shared with customers relating to any issue resolution of past due balances on account
  • Proactively implement process improvement
  • Train new hires and assist with onboarding activities
  • Assist department Supervisors and Managers with day-to-day activities
  • Perform User Acceptance Testing “UAT” for system enhancements and other IT initiatives
  • Aide in development and tracking of team metrics
  • Performs other job duties as required
  • Two to three years of experience in accounts receivable preferred
  • Advanced understanding of accounting, reconciliations and accounts receivable functions
  • Additional training in bookkeeping concepts and procedures preferred
  • Working knowledge of MS Office Suite, with advanced proficiency in Excel
  • Demonstrate sound decision making within appropriate level of authority and adherence to company policy
  • Strong administrative skills including attention to detail, organization in a fast paced corporate environment
  • Ability to prioritize workload and handle workload changes as they occur in a highly fast paced office environment in order to meet deadlines
  • Ability to communicate effectively with all levels of the organization including leadership both verbally and in writing
  • Ability to communicate precise information to customers relating to their account status, and to facilitate conflict resolution
  • Ability to support and coach clerical staff in a professional manner
  • Ability to work well in a team environment and develop relationships with internal departments to resolve disputes and outstanding issues quickly
  • Ability to maintain a high degree of confidentiality
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Accounts Receivable Cash Applications Specialist Resume Examples & Samples

  • Transact commission client detail within an automated cash application system and process all exceptions efficiently and effectively
  • Responsible for ensuring all cash is recorded to the general ledger and obtaining approval from the Cash Applications Supervisor for any exceptions
  • Responsible for all month-end closing activities including production and cash balancing, as well as, suspense reconciliation
  • Review and request client master data set-up and maintenance with internal business partners to ensure commission detail is recorded timely
  • Review documentation enclosed with payments and deliver insurance documents to appropriate associates
  • Provide best in class customer service to internal and external business partners and customers
  • Responsible for record retention - archive