Branch Supervisor Resume Samples
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Branch Supervisor Resume Samples
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SK
S Kilback
Sincere
Kilback
127 Luciano Roads
Phoenix
AZ
+1 (555) 622 4972
127 Luciano Roads
Phoenix
AZ
Phone
p
+1 (555) 622 4972
Experience
Experience
Los Angeles, CA
Branch Supervisor
Los Angeles, CA
Grant, Shanahan and Schneider
Los Angeles, CA
Branch Supervisor
- Performs more complex functions such as taking member loan applications and IRA origination/maintenance
- Answers member questions regarding provided services and performs a variety of account maintenance functions (e.g., account balances and activity; transfers and adjustments; etc.)
- May also process deposits, withdrawals, loan payments and cash advances
- Opens/closes accounts; check re-orders; stop payments/special handling; and reissuing, reinstating and canceling debit cards
- Provides Notary Services, if commissioned
- May assist with branch vault opening, closing, and balancing procedures
- May serve as an ATM/vault custodian
New York, NY
Branch Supervisor Ordnance Operations
New York, NY
Monahan, McCullough and Terry
New York, NY
Branch Supervisor Ordnance Operations
- Lead, supervise and provide daily direction to subordinate personnel
- Manage ammunition handling and storage functions to ensure safe, effective and efficient operations
- Plan, schedule and coordinate execution of ordnance handling operations
- Responsible to support the Project Manager in all related duties including human resources, staffing, planning and execution, profit / loss, safety, quality, and etc
- Assist the manager by working on assigned projects and by making recommendations to improve branch operations and development
- Act as a source of sales, operational and product expertise and an authority on procedures and policy
- Assume responsibilities of Branch Manager in his/her absence
present
Chicago, IL
Branch Supervisor 80th & Yarrow
Chicago, IL
Corkery-Bradtke
present
Chicago, IL
Branch Supervisor 80th & Yarrow
present
- Share overall responsibility for branch sales goal attainment with management team; motivate staff; develop in-branch contests, communicate corporate sales incentive programs. Initiate sales to achieve targeted production goals
- Ensure branch personnel are trained in policies and procedures, federal and state laws. Maintain audit compliance. Adhere to audit controls to consistently achieve satisfactory audit ratings
- Supervise the work of all branch staff. Interview and hire new personnel, provide on-the-job training, work direction and feedback, schedule staff to ensure departments are optimally staffed, initiate disciplinary action as necessary, assess productivity, and prepare and conduct objective performance appraisals as scheduled
- Communicate policies and procedures to personnel ensuring consistent implementation. Establish, maintain, and review accuracy of all control records. Ensure audit controls are adhered to by personnel to consistently achieve satisfactory audit ratings
- Ensure that all ID guidelines are met, protecting customer privacy and reducing exposure to losses. Investigate and resolve special account inquires including legal transactions requiring coordination with legal counsel, internal support departments, outside attorneys and customers
- Assist manager in supervising, organizing, training and evaluating team members in order to increase their productivity and effectiveness
- Acts as a mentor and/or assists with the development of new team members
Education
Education
Bachelor’s Degree
Bachelor’s Degree
University of Illinois at Chicago
Bachelor’s Degree
13 Branch Supervisor resume templates
Read our complete resume writing guides
1
Branch Supervisor Resume Examples & Samples
- Share responsibility for attaining branch sales goals with management team. Responsible for staff sales motivation including branch contests and corporate sales and incentive programs. Provide coaching and work direction to branch personnel. Initiate sales to ensure achievement of targeted production goals including promotion and sales of TCF products at outside sales events. Assist manager with business development in the community
- Resolve procedural questions referred by branch employees, interpret company policy, determine reasonableness in deviating from policy to provide equitable service to customers while maintaining a focus on branch profitability. Serve as a resource to bank personnel when dealing with difficult situations and transactions
- Support and promptly implement products and services by participating in telemarketing or direct mail promotional programs. Cross-sell retail products and programs or services such as consumer, commercial, or mortgage loans, etc. in order to promote TCF as a full-service bank and meet targeted department and individual cross-sell and product referral goals
- Supervise the work of all branch staff. Interview and hire new personnel, provide on-the-job training, work direction and feedback, schedule staff to ensure departments are optimally staffed, initiate disciplinary action as necessary, assess productivity, and prepare and conduct objective performance appraisals as scheduled
- Communicate policies and procedures to personnel ensuring consistent implementation. Establish, maintain, and review accuracy of all control records. Ensure audit controls are adhered to by personnel to consistently achieve satisfactory audit ratings
- Ensure that all ID guidelines are met, protecting customer privacy and reducing exposure to losses. Investigate and resolve special account inquires including legal transactions requiring coordination with legal counsel, internal support departments, outside attorneys and customers
- Assist manager in all areas of the branch as required. Represent TCF in the community both to promote additional business and fulfill CRA requirements. Assume authority and responsibility for necessary management decisions
- 12+ months related work experience in sales, retail or financial services. Six months in a supervisory position
- Previous experience in goal driven environment
- Strong communication and interpersonal skills; strong organizational skills
- Proven sales record; demonstrated strong interest in sales; ability to market and sell all products and services
- Demonstrated ability to supervise, train, coach and motivate others to obtain sales goals
- Demonstrated problem solving and conflict resolution skills
- Ability to calmly diffuse and manage challenging situations
2
Branch Supervisor 80th & Yarrow Resume Examples & Samples
- Share overall responsibility for branch sales goal attainment with management team; motivate staff; develop in-branch contests, communicate corporate sales incentive programs. Initiate sales to achieve targeted production goals
- Coach, train, provide work direction and communicate feedback to branch staff; assist in the recruitment and hiring of personnel. Develop and maintain appropriate performance tracking and communicate performance issues. Provide input to formal performance appraisals and/or prepare and deliver appraisal. Recommend or initiate disciplinary action as necessary
- Serve as a resource to all branch personnel when dealing with difficult situations and transactions. Utilize all available sources to resolve problems. Make recommendations to management which may enhance efficiency and profitability within the branch
- Maintain security measures and vault requirements established by management. Ensure personnel follow ID guidelines, protecting customer privacy and reduce exposure to losses
- Ensure branch personnel are trained in policies and procedures, federal and state laws. Maintain audit compliance. Adhere to audit controls to consistently achieve satisfactory audit ratings
- Schedule staff as necessary to meet customer service needs while minimizing compensation expenses
- Effectively manage the department functions while meeting and adhering to corporate, legal, and regulatory policies, guidelines, and requirements regarding compliance. Work with the Compliance and Legal departments for overall updates, procedure changes or development, and resolution of issues
- High school education or equivalent
- Twelve months combined work experience as a BSR, Teller or Sales Associate and/or supervisor in a retail or customer service environment
- Effective communication and interpersonal skills
- Ability to provide work direction and motivate others
- Proven sales record; demonstrated strong interest in sales
- Known to be reliable, dependable and responsible
- Demonstrated problem solving skills
- 18+ months work experience as a BSR, Teller and/or Sales Associate I & II
- 12+ months as a supervisor in a retail or customer service environment
- Strong organizational skills
- Desire to advance in a retail banking career
3
Branch Supervisor Resume Examples & Samples
- Assist manager in supervising, organizing, training and evaluating team members in order to increase their productivity and effectiveness
- Acts as a mentor and/or assists with the development of new team members
- Assist the manager by working on assigned projects and by making recommendations to improve branch operations and development
- Act as a source of sales, operational and product expertise and an authority on procedures and policy
- Assume responsibilities of Branch Manager in his/her absence
- Performs more complex functions such as taking member loan applications and IRA origination/maintenance
- Answers member questions regarding provided services and performs a variety of account maintenance functions (e.g., account balances and activity; transfers and adjustments; etc.)
- Reviews account information for restrictions and funds availability; provides information on account status and account actions
- May also process deposits, withdrawals, loan payments and cash advances
- Identifies members and ensures received checks are acceptable
- Opens/closes accounts; check re-orders; stop payments/special handling; and reissuing, reinstating and canceling debit cards
- Provides Notary Services, if commissioned
- May assist with branch vault opening, closing, and balancing procedures
- May serve as an ATM/vault custodian
- Performs loan functions and process ATM transactions
- Resolves the more complex situations pertaining to policies and procedures, loan analysis and loan approvals
- Researches and analyzes account data to effectively resolve multiple types of complex account problems
- Bachelor’s degree (B.A./B.S.) or AA in business related discipline or equivalent ( preferred)
- One to three years’ prior branch supervisory or team lead experience in a credit union or banking environment
- Strong problem-solving, and analytical skills
- PC proficiency and excellent organizational skills
- Strong interpersonal skills and ability to deal effectively with a diversity of individuals at all organizational levels
- Proven ability and leadership to handle multiple projects and meet deadlines
- Ability to manage priorities and workflow with versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
4
Branch Supervisor Resume Examples & Samples
- Previous experience in supervision, customer service, retail sales or similar position is highly preferred
- Effective customer service and sales skills
- Cash handling experience is preferred but not required
- Strong PC skills with ability to learn retail banking sales and transaction processing systems
- Strong communication skills (verbal, written and presentation)
- Strong attention to detail and accuracy skills
- Ability to work Saturdays
5
Branch Supervisor Resume Examples & Samples
- To maintain good customer relationships by prompt and efficient service, and courteous attention of branch staff to customer’s requirements at all times
- To supervise and motivate all branch personnel to ensure the most effective operation of the branch
- To ensure that a high standard of service, both van delivery and counter, and product availability are provided and maintained to support sales activity and help drive the business forward
- To co-operate and consult with the Company’s sales staff and to give them maximum support, including the management of ‘up-selling’ on the telephone by all staff, and encouraging sales activity from van drivers
- Support all PPG field personnel in the achievement of company sales promotions targets and new product launches as required
- To ensure that all branch administration, stock ordering/sourcing, correct stock levels are in place and monitored on a monthly basis, credit control and COD control is carried out effectively and efficiently and in line with Company Policy and Procedures
- To maintain security of branch premises, stocks, documentation and cash sales
- To supervise the use of branch delivery vehicles and ensure maximum efficiency of van/fuel usage in the most economic manner and ensure that they are maintained and kept securely at all times, in accordance with Company Policy and Procedures
- To report all accidents occurring within the branch immediately and record in the Accident Book
- To ensure that all inflammable, corrosive, toxic and irritant products are stored and handled in accordance with the relevant legislation
- To have due regard for the Health & Safety of others whilst carrying out your duties and to ensure that all areas in the branch are kept clean, tidy and in a safe condition
- To assist in the recruitment of staff at branch level
- To provide introduction and training for the branch staff and conduct appraisals
- To be responsible for ensuring service level agreements for all National and major local accounts are adhered to
- Accountable for security of building and assets within
- To ensure that all Company procedures and policies are adhered to and that all current commercial, health and safety and employment legislation is adhered to
- Manage all activities in compliance with the Brown Brothers Distribution Handbook, PPG Blue print objectives, EHS goals, Quality, Business conduct and code of ethics policies
- To carry out any reasonable request as directed by the Operations Manager during the course of duties
- Accurate numerical reasoning, with good understanding of numeric models
- Excellent people development skills
- Excellent communicator at all levels, written and verbal
- Valid and Full driving licence
- Essential previous sales experience
- Desirable previous management experience
6
Branch Supervisor Resume Examples & Samples
- 18+ months work experience as a BSR, Teller and/or Sales Associate I & II
- 12+ months as a supervisor in a retail or customer service environment
- Desire to advance in a retail banking career
7
Branch Supervisor Statutory & IQP Resume Examples & Samples
- Suitable background in Industrial Plant and Equipment inspection, maintenance or operation of pressure equipment, and holds a relevant Engineering Degree or acceptable alternative from a recognised professional tertiary institute Have the relevant CBIP qualifications for this position (ideally a minimum of two CBIP qualifications and signatory status)
- Unrestricted New Zealand Driving Licence
- Five years work experience with M&I or within similar industry practices
- General site safety awareness and training
8
Branch Supervisor Resume Examples & Samples
- An energetic leadership style and sales focus
- Strength in all aspects of Auto Insurance including sales of private auto products and commercial auto
- Adaptability to support in all aspects of operation working with the team leads in Personal Lines, Auto and Commercial
- The ability to develop strong relationships with our clients and be involved in the community culture of Hub
- The drive to sustain excellence in client service always
- The ability to create a positive learning environment, allowing team members to achieve their potential through training, support and education in our business
- The ability to travel for learning and development opportunities as a Branch Manager within the region and outside during the year
9
Branch Supervisor Ordnance Operations Resume Examples & Samples
- Lead, supervise and provide daily direction to subordinate personnel
- Manage ammunition handling and storage functions to ensure safe, effective and efficient operations
- Plan, schedule and coordinate execution of ordnance handling operations
- Responsible to support the Project Manager in all related duties including human resources, staffing, planning and execution, profit / loss, safety, quality, and etc
