Assoc Sec Processing Analyst Resume Samples

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PO
P O'Kon
Paula
O'Kon
1684 Kerluke Creek
Houston
TX
+1 (555) 512 3698
1684 Kerluke Creek
Houston
TX
Phone
p +1 (555) 512 3698
Experience Experience
Houston, TX
Assoc Sec Processing Analyst
Houston, TX
Smith-Streich
Houston, TX
Assoc Sec Processing Analyst
  • Will Assist the service manager and implementation team to support new client and Product enhancements
  • Maximize process improvement/changes and manage key reporting metrics
  • Lead continual process re-engineering efforts, efficiency management, quality improvement and cost optimization
  • Liaising with clients, counterparties and business managers to identify and resolve outstanding issues
  • Develop, monitor and report key operating metrics
  • Strong focus on Client and risk management,
  • Provide excellent customer service to clients
Los Angeles, CA
Assoc Sec Processing Analyst, Funds Clearance
Los Angeles, CA
Ledner-Kemmer
Los Angeles, CA
Assoc Sec Processing Analyst, Funds Clearance
  • Analyze reoccurring issues and assist in developing process improvements
  • Provide approval support to management
  • Develop Debit and Credit tags in systems such as Flexcube, Cash Break Manager (CBM), Recon, and TLM Web Connect
  • Develop and improve procedures and processes, propose and implement solutions
  • Focus on self development and learning as necessary to successfully perform in role
  • Develop effective working relationships with both internal and external parties
  • Provide support to Risk and Control Management in the implementation of Citi wide initiatives and projects including key corporate policies and procedures
present
Dallas, TX
Assoc Sec Processing Analyst La Client Trade Service
Dallas, TX
Ullrich, Casper and Ruecker
present
Dallas, TX
Assoc Sec Processing Analyst La Client Trade Service
present
  • Support all LATAM markets with continual process re-engineering efforts, efficiency management, quality improvement and cost optimization
  • Prepare departmental MIS for Senor Management review
  • Ensure the timely execution of securities settlements for International Custody, Vostro services and Account Operator services for the LATAM markets
  • Ensure compliance with internal audit programs
  • Knowledge of securities operations and transaction processing
  • Interact with local branches Operations, Product and Technology Support teams to address client, operational and technological issues
  • Ensure the timely Pre-match, Foreign Exchange, Client Services, Trade Processing, Investigations and settlements functions for the LATAM markets
Education Education
Bachelor’s Degree in Accounting
Bachelor’s Degree in Accounting
University of Tennessee
Bachelor’s Degree in Accounting
Skills Skills
  • Candidates with a solid knowledge of financial services operations will be strongly considered
  • Organized, detail oriented, tenacious, multi-task ability and solution focused
  • Good written and verbal communication skills
  • Ability to handle and prioritize
  • Quick enthusiastic learner
  • Inquisitive; Self motivated; Team oriented
  • Focused to ensure that individual responsibilities are achieved accurately and timely within a daily deadline driven environment
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15 Assoc Sec Processing Analyst resume templates

1

Assoc Sec Processing Analyst Resume Examples & Samples

  • Minimum of 2 to 5 years’ experience in reconciliation or accounting
  • Experience in securities processing is desirable
  • Technical: proficient in MS Word, MS Excel; MS Access
2

Assoc Sec Processing Analyst Resume Examples & Samples

  • 2 years of business experience required
  • 1 years of securities industry/financial services experience
  • Strong written and verbal communication skills
3

Assoc Sec Processing Analyst Resume Examples & Samples

  • 3-5 years’ securities experience or work equivalent experience
  • Point of contact coordination experience will be a plus
  • The candidate must be well versed in the Microsoft Office Suite
  • Particular emphasis is on Excel and using spreadsheets for balancing and reporting. Macros a plus
  • Must have relevant experience in trade processing
  • Must function in an environment in which planning and organization are key factors in success
  • High value is based on teamwork and communications
4

Assoc Sec Processing Analyst Resume Examples & Samples

  • Bachelors degree or years experience equivalent
  • Excellent interpersonal, analytical and problem solving skills
  • 2 years securities experience
5

Assoc Sec Processing Analyst Resume Examples & Samples

  • 5-15 years middle/back office experience
  • Strong operational knowledge of the entire middle office operation
  • A strong aptitude to utilize data normalizing tools such as Xceptor and CADIS
  • A strong aptitude to utilize rules based engines, such as Multifonds WEM, to ensure data quality at various stages of the enrichment process
  • A strong Microsoft Excel background required, Microsoft Access is a plus
  • Experience with participating in system UAT efforts, while maintaining an issues log to closure
  • Experience with writing and executing test scripts
  • Project Management and Microsoft Project experience is a plus
  • Self-starter, able to work independently
  • Advanced knowledge of middle office activities to include calculation of net asset value (price), recording of corporate actions, reconciling cash and holdings, and pricing of securities to perform job duties
  • Resolves complex problems, leveraging past system experience
  • Ability to communicate effectively with outside vendors on behalf of operations
  • BA in Accounting, Finance, Business Administration or Computer Science is preferred
  • Client On-Boarding Responsibilities
  • Will assist the service manager and implementation team to support new client and Product enhancements
6

Assoc Sec Processing Analyst Resume Examples & Samples

  • 2+ years business experience
  • Ability to work in a continuously evolving, complex and fast pace environment
  • Technical Skills MS Word MS Excel MS Acccess
7

Intmd Assoc Sec Processing Analyst Resume Examples & Samples

  • 4+ years of securities settlements related experience
  • 100% Bilingual — Fluent English /Spanish
  • Excellent client service skills, Proficient PC skills (MS Office Suite, Word, Excel, Access a plus)
8

Assoc Sec Processing Analyst Resume Examples & Samples

  • Advanced knowledge of middle office activities
  • Serves as analytical and/or procedural expert on investor reporting within middle office operations
  • Ability to communicate effectively with internal and external clients/vendors on behalf of operations
  • Will Assist the service manager and implementation team to support new client and Product enhancements
9

Assoc Sec Processing Analyst Resume Examples & Samples

  • The position requires 2-3 years experience with detailed operational and technical knowledge of back-office processing in many competencies [i.e. Trades Processing, Query and Corrections, Balances, Positions, Non-Trade Transactions/Asset Servicing, Buy-In, Stock Loan, Reconciliation, Operations Control]
  • The ability to communicate effectively and work independently
  • This position requires 2-3 years experience within operations and detailed knowledge of back-office processing (Trades Processing, Trade Query/Correction, Position and Balance Research, Buy-In, Stock Loan, Reconciliation & Control
  • Excellent communication, interpersonal and organization skills, as well as advanced Excels skills are preferred
  • Candidates should have demonstrated the ability to independently make decisions as well as work in a team setting
  • Experience working with the Broadridge platform is a plus
10

Assoc Sec Processing Analyst Resume Examples & Samples

  • 3+ years of related business experience
  • Options (Derivatives) experience a Plus
  • Ability to work US Holidays as needed
11

Assoc Sec Processing Analyst Resume Examples & Samples

  • Bachelor’s degree or years experience equivalent
  • 3+ years of security/settlements related experience
  • Previous international experience with LATAM markets preferred
12

Assoc Sec Processing Analyst Resume Examples & Samples

  • Support incoming claim functions including logging the request, investigating the client claim, reducing costs where possible, and initiating payments/journal entries
  • Hold weekly aging sessions with the team to ensure claims lifecycles are understood and being met
  • Lead client and business conference calls
  • Coordinate and support training for new claims staff
  • Previous Operations experience and knowledge of Capital Market Products
  • Proven leadership and initiative skills
  • Excellent multi tasking skills with the ability to work in multiple systems and handle high email volumes
  • A good working knowledge Excel, Outlook, MS Office, and experience with web based applications required
  • Prior claims, Capital Market, and payment experience a plus, but not required
13

Assoc Sec Processing Analyst Resume Examples & Samples

  • Review all Corporate Action event information received to ensure detailed understanding of Event and processing requirements. This includes liaising with Depositories, Agents, Trustees and/or Issuers in the market.&#8217
  • Provide support to all operational processes, unit and department to ensure timely and accurate execution of client instructions meeting all agent, depository and counterparty deadlines
  • Understand the procedures and controls required for all processing impacting Custody accounts in executing complex transactions
  • Properly monitor potential errors and ensure adherence to audit and control policies
  • Perform within departmental procedures and compliance standards in order to mitigate losses to the Firm
  • Provide feedback and participate in on projects at management discretion
  • Voluntary Corporate Actions experience preferred
  • Must have the ability to work quickly and effectively, operating under tight deadlines
  • Individual must be organized and be able to prioritize tasks effectively
  • Excellent PC skills required. Must be able to work with Microsoft Excel, Word, and various other proprietary systems
14

Assoc Sec Processing Analyst Resume Examples & Samples

  • Develop, monitor and report key operating metrics
  • Identify and implement service enhancements and process improvements
  • Lead continual process re-engineering efforts, efficiency management, quality improvement and cost optimization
  • Recommend enhancements, write specs, identify benefits, perform testing, and implement training as needed
  • Ensure adherence to all audit policies and procedures
  • Development of business requirements
  • Maximize productivity
  • Maximize process improvement/changes and manage key reporting metrics
  • Support all UAT initiatives
  • No aged receivables/payables or cash exceptions
  • 3+ years of experience in Securities Operations environment or comparable experience
  • Advanced database management (ACESS/EXCEL/MACROS) experience is a “must have”
  • Ability to identify and implement process improvement strategies
  • Excellent interpersonal, analytical, attention to detail, time management and problem solving skills
15

Assoc Sec Processing Analyst Resume Examples & Samples

  • Understanding of capital market operations is considered a plus
  • Expert with Loan Market Association’s standards a plus Bachelor’s degree or equivalent job experience
  • Exceptional organizational and time management skills. Must be able to handle highly demanding counterparties and desks
  • Exceptional written and verbal communication Strong knowledge of Microsoft Office with focus on Word and Excel
  • Able to effectively analyze legal documentation such as credit agreements Knowledge of Loans Corporate Action process a plus
16

Assoc Sec Processing Analyst Resume Examples & Samples

  • Provide transactional processing analysis for Global & Domestic securities instructions
  • Authentic customer information using well established and documented controls across all MIFT instructions
  • Perform User Acceptance Testing (UAT) of system enhancements and supply well documented and thorough
  • Candidates with a solid knowledge of financial services operations will be strongly considered
  • 3+ year business experience in a document review environment strongly preferred
  • Must be able to work US Holidays
  • Organized, detail oriented, tenacious, multi-task ability and solution focused
  • Quick enthusiastic learner
  • Inquisitive; Self motivated; Team oriented
  • Ability to handle and prioritize
  • Focused to ensure that individual responsibilities are achieved accurately and timely within a daily deadline driven environment
17

Assoc Sec Processing Analyst Resume Examples & Samples

  • Responsible for executing controls for certain elements o f a process performed by other parties on behalf of the business, including monitoring identification, and key control issues
  • Partner with business units to ensure they adhere to policies and procedures and regulatory requirements, with respect to Control and Operational Risk practices. To include; preparation, review and updating detailed controls, process and risk documentation of business processes
  • Work with business units to ensure they adhere to policies and procedures and regulatory requirements, with respect to Control and Operational Risk practices
  • Participate in each entity’s quarterly and annual risk assessment with key partners
  • Prepare clear, concise and accurate documentation, reports of work performed and other written materials; read, interpret, explain and apply critical thinking within timeframes
  • Ensure that reporting, oversight and feedback mechanisms operate efficiently within unit and support a “no surprise” culture, with early surfacing of issues
  • Develop appropriate MCA tools, coordinate self-assessment testing, and process reviews
  • May interface and assist in interaction with internal audit, external auditors and regulators to
  • Support new developments in the MCA program or variation
  • Review and analyze processes for completeness and accuracy
  • May support other functions including entitlement, and coninuity of business for the unit
  • Produced top quality work focused on producing tangible business outcomes
  • Identify and appropriately escalate issues within work group,
  • Problem solve, think critically
  • Work independently and/or within a team environment
  • Must be a self –starter that works with minimum supervision
  • Ability to interface with staff and managers
  • 2 years of business related experience
  • Bachelor’s degree preferred and or experience in a control environment in risk, operational risk, compliance and/or internal controls
  • Experience in a risk assessment or control environment
  • Financial services operations a plus
  • Strong Excel skills- ability to manipulate data and create pivot point tables
  • Proficient PC skills (MS Office Suite, Word, Access)
  • Develop a thorough understanding of policies and procedures, and apply against test environment
  • Strong consideration given to individuals that have been in lead roles
18

Assoc Sec Processing Analyst Resume Examples & Samples

  • Perform daily cash & ledger reconciliations and identify issues with balance discrepancies
  • Assist with Flexcube product maintenance and account set-up mapping
  • Processing of general ledger entries
  • Answer incoming inquiries coming in from Financial Control
  • Responsible for identifying and resolving intercompany breaks
  • Contacting external clients to verify wiring instructions in the US and outside the US
  • Assist operating units throughout the Global Loans business
  • Must be available to work extended hours when required
  • Bachelor's Degree and/or commensurate amount of accounting/commercial banking experience
  • Strong problem solving, research and analytical skills
  • Knowledge of Generally Accepted Accounting Procedures
  • Knowledge of the corporate loan product and/or Syndication, Origination businesses is preferred
  • Strong PC skills with advanced knowledge of Microsoft Office, specifically Excel
  • Strong interpersonal, communication and customer service skills
19

Assoc Sec Processing Analyst Resume Examples & Samples

  • Propose and initiate changes to streamline processing environment without sacrificing controls
  • Ensure all MIS reporting is completed & distributed according to report frequency using Macros
  • Record monthly P&L Entries for record keeping purposes in systems such as EDCS
  • Execute Foreign Exchange Requests in a timely manner using CitiPulse
  • Liaise with technology & monitor Oasys feeds to the cash break reconciliation tool
  • Monitor Process Flows to confirm Auto Match Analysis is trending upward
  • Review and Match Approve proposed match groups within a reasonable threshold
  • Develop Debit and Credit tags in systems such as Flexcube, Cash Break Manager (CBM), Recon, and TLM Web Connect
  • Keep procedure documents current and record managerial sign-off annually
  • Conduct quarterly Manager’s Control Assessment (MCA) tests with Risk Control officers
  • Participate in system UAT testing & business continuity testing
  • Experience in building and/or maintaining Access databases
  • Visual Basic Program experience preferred
  • Access and Excel Skills requied
  • Bachelor's Degree and/or commensurate amount of Commercial Banking experience
  • Knowledge of the Corporate Loan Product and/or Syndicated Loans
  • Excellent desktop, spreadsheet skills with advanced knowledge of Microsoft Access & Excel
  • Excellent organization and problem-solving skills
  • Ability and willingness to work in a high paced environment, with daily routine operations
20

Assoc Sec Processing Analyst Resume Examples & Samples

  • Ability to function effectively in a high-volume dynamic environment
  • Very detail-oriented. Ability to meet a daily deadline
  • Flexible/sense of urgency and the ability to multi-task
  • Must have a good working knowledge of Excel, Word and must be PC literate
  • Knowledge and experience in International and Domestic Payment systems and formats is a definite plus
  • Knowledge and experience in the Foreign Exchange business or other Financial Markets products is a definite plus
  • Knowledge of SWIFT Payments/Receipts (eg. MT202, MT103, MT 300 MT199)
21

Assoc Sec Processing Analyst Resume Examples & Samples

  • Send outgoing and answer incoming margin calls in timely manner
  • Determine eligibility of collateral
  • Book entries for collateral movements
  • Monitor credit risk of all clients
  • Provide excellent customer service to clients
  • Work closely with credit and legal
  • Track movements in mark to market on open positions
  • Settle interest in a timely manner
  • Monitor and resolve collateral balance breaks and fails
  • Development of the skills and strengths required to work effectively in an operations environment
  • Effectively work within a team that is focused on strong controls and excellent metrics
  • Increased operating effectiveness with reduced invalid and disputed margin calls
  • Knowledge of Microsoft Excel
  • Strong planning, organization and process management skills
  • Must be comfortable with and able to manage complex systems and environments
  • A proven solution driven approach to problem solving
  • Must have strong interpersonal skills, including strong oral and written communication skills
  • Customer orientation (internal and external) with a commitment to quality
22

Assoc Sec Processing Analyst Resume Examples & Samples

  • Ability to meet daily deadlines
  • Familiarity of Depository Trust Corporation clearance and settlement processes is helpful
  • Knowledge and experience in Financial Markets products is a critical
  • 2+ years of financial services experience is preferred
23

Assoc Sec Processing Analyst Resume Examples & Samples

  • 1 + years income collections security services experience. This to include basic understanding of the underlying cash flows, accounting treatments, operational controls, credit risks and market practices
  • Knowledge of multiple types of investment instruments including: Equity securities, Fixed Income and Asset Backed securities
  • Ability to identify and implement process improvements
  • Analytical and organizational skills that can be demonstrated
  • Excellent attention to detail, written & verbal communication skills
  • Educational Level: Bachelor's degree preferred
24

Assoc Sec Processing Analyst Resume Examples & Samples

  • Compile reconciliation packages for monthly proofing
  • Exercising sound judgment regarding the proper application of accounting principles to reconciliations
  • Assist invoice processing teams in identifying and clearing exceptions and mismatched items
  • Communicate with clients in regards to the status of their invoices
  • Comply with Citi policies
  • Understanding of operations, internal controls and risk management
  • Proven skills in tracking and resolving operational issues
25

Assoc Sec Processing Analyst Resume Examples & Samples

  • Chase brokers weekly to recover funds related to failed trades not tracked by the market
  • Provide weekly claim status update to clients
  • Maintain excel claims database updated at all times
  • Process payments upon receipt of funds from brokers
  • Provide full back-up coverage for team members
  • Ensure the ledgers accounts are clean and reconciled and items are not aged over 30 days
  • Responsibility for tracking individual MIS and provide accurate numbers weekly and/or as requested
  • Responsibility for tracking case assignments in STARS
  • Minimize risk to the bank through increased knowledge of procedural requirements
  • Assist team members during high volume periods in different markets
  • Understand all markets eligibility rules, and have good industry knowledge
  • KYC, know your customer guidelines
  • Fully understand the escalation procedures to escalate issues as they arise
  • Must be able to adapt to change in a fast paced environment and support other team members as required
  • Must keep strong interpersonal skills and communication skills, both oral and written
  • Recent College Graduate
  • Strong proven problem solving skills
  • Proficiency in Microsoft Office as well as good computer skills
  • Quick learner; comfortable with and able to manage in complex systems environment and associated development process
  • Strong interpersonal skills and communication skills, both oral and written
  • Flexible/sense of urgency
  • Managing Risk
  • Teamwork/Interpersonal
  • Technological Proficiency/ Knowledge
  • Highly detailed planning, organization and solid execution capability. Multi-tasking a must requirement
  • Strong performance record, indicating a self-starter who solves issues as they arise
  • Fluent in English, Spanish or Portuguese
26

Assoc Sec Processing Analyst Resume Examples & Samples

  • Actively manage an income events portfolio which includes, indentifying, validating and reconciling the income entitlements for multiple products across various platforms and entities
  • Develop effective working relationships with both internal and external parties
  • Manage break resolution in a timely manner, utilizing escalation channels when necessary
  • Ensure the client money process is managed on a daily basis where applicable
  • Coordinate the settlement of receivable and payable claims, from investigation, to liability decision and business allocation
  • Support cross functional projects and initiatives
  • Provide approval support to management
  • Prepare, analyze, and respond to queries for the business and clients
  • Produce ad hoc reporting
  • Act as first level escalation contact
  • Must possess a base understanding of fixed income and equities products and the flow of various operations functions
  • Ability to reconcile trading positions and understand the trade flows effect on income entitlements
  • High standard of communication; ability to communicate effectively with internal and external clients
  • Be pro-active in identifying and resolving potential problems before they arise
  • Demonstrated ability to analyze a process and recommend improvements and capitalize on efficiency gains
  • Self-motivated, active approach to problem resolution, strong organizational skills
  • Possess the ability to work well under pressure, manage tight deadlines and situations where conflicting priorities arise
  • Strong focus on Client and risk management,
  • Familiarity with FSA Client Money regulations for the protection and segregation of client funds is an advantage
  • Excellent multi tasking skills with the ability to work in multiple systems and handle high email and event volumes
  • Prior dividend, coupon or corporate actions experience a plus
27

Assoc Sec Processing Analyst, Funds Clearance Resume Examples & Samples

  • H.S. Diploma or GED required
  • 2 + years of business experience 1+ years related experience
  • Proficient PC skills, specifically Microsoft Excel, Word, (Access a plus)
  • Data Entry skills: 10-key experience a must
  • Must be able to work 9 am to 6 pm Monday-Friday
  • Must be able to work overtime and may work some US Holidays
  • Strong interpersonal, analytical and problem solving skills
  • Proven ability to provide superior customer service
28

Assoc Sec Processing Analyst Resume Examples & Samples

  • Also liaise with multiple counterparties and client providers related to collateral, trade and safekept asset inventories and daily transactions
  • CAS Operations acts as agent for clients in a collateral management capacity
  • As such, there is a steady and continued focus on customer service, attentiveness, process efficiencies and prompt & concise communications with client, as well as client counterparties and third party providers. Collecting/tracking/manipulating data needed for daily margin calculations
  • Entering data to relevant control spreadsheets for generating portfolio exposures and processing daily collateral management functions
  • Analyzing & reconciling collateral data from various files/websites/reports/applications for OTC Derivative and Prime Broker relationships
  • Issuing margin calls & processing calls received on behalf of clients
  • Monitoring unanswered and open calls as well as counterparty performance/responsiveness on behalf of clients
  • Reconciling & managing disputes between parties on collateral activity (i.e. exposures, collateral, pricing, transactions, etc.)
  • Coordinating and agreeing collateral transactions with client and client counterparties
  • Coordinating and executing the receipt and delivery of counterparty collateral
  • Updating control spreadsheets/applications with current client and counterparty information and collateral agreements
  • 3+ years of experience in Financial Services with 1+ years in Banking or Brokerage preferred
  • Bachelor's Degree or equivalent related experience
  • Working knowledge in of Word, Excel, Access - a plus
  • Knowledge of Margin Processing a plus
  • Must be able to take direction with reasonable guidance
  • Written communications skills should be reasonably developed
29

Assoc Sec Processing Analyst La Client Trade Service Resume Examples & Samples

  • Ensure the timely execution of securities settlements for International Custody, Vostro services and Account Operator services for the LATAM markets
  • Ensure compliance with internal audit programs
  • Assume responsibility for special projects, as required
30

Assoc Sec Processing Analyst Resume Examples & Samples

  • Process reengineering, identify, and implement process improvements and technology developments for LATAM markets. Activities include review existing processes, Securities transactions Pre-matching , Depository Settlements, Account Operator Cash/securities, Asset Reconciliation, Account Openings and timely resolution to Customer queries and investigations. Write BRD’s , coordinate and execute systems UAT testing
  • Support all LATAM markets with continual process re-engineering efforts, efficiency management, quality improvement and cost optimization
  • 3+ years of related experience (Bachelor’s degree preferred)
  • 100% Bi-lingual preferred (Spanish / English )
31

Assoc Sec Processing Analyst Resume Examples & Samples

  • Independently resolve breaks and fails including working with cross functional departments and technology to resolve issues
  • Evaluate inefficiencies in daily tasks and find ways to improve productivity and risk mitigation
  • Aggressively cross train and become proficient on the settlement processes on 3 depositories
  • Assist in the training and guidance of staff
  • Work with all clients, internal and external, to resolve any issues in a timely fashion
  • Knowledge of fixed income products a plus
  • Strong analytical, problem solving and PC skills (especially Excel)
  • Ability to work independently and handle a highly stressful environment
  • Solid interpersonal skills and self-motivated
  • Superior client service
32

Assoc Sec Processing Analyst Resume Examples & Samples

  • Basic Microsoft Office skill
  • Ability to take on high level of responsibility, initiative and accountability
  • Exceptional drive, excellent interpersonal skills and ability to communicate effectively, both verbally and in writing
  • Bachelor’s degree is required: business or finance degree preferred
33

Assoc Sec Processing Analyst Resume Examples & Samples

  • Ensure the timely pre-match, foreign exchange, client services, trade processing, investigations and settlements functions for the LATAM markets
  • Process reengineering, identify, and implement process improvements and technology developments for LATAM markets. Activities include reviewing existing processes, securities transactions pre-matching, depository settlements, account operator cash/securities, asset reconciliation, account openings and timely resolution to customer queries and investigations
  • Write BRDs, coordinate and execute systems UAT testing
  • Prepare departmental MIS for senior management review
34

Assoc Sec Processing Analyst Resume Examples & Samples

  • 4+ years of financial services industry experience
  • Bilingual preferred- Fluency in English and Portuguese or Spanish
  • Excellent client service skills, strong PC skills (MS Office Suite, Word, Excel, Access a plus)
  • A proven ability to learn new processes and introduce changes