Recovery Analyst Resume Samples

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LY
L Yundt
Lonnie
Yundt
3839 Breitenberg Motorway
Detroit
MI
+1 (555) 697 4122
3839 Breitenberg Motorway
Detroit
MI
Phone
p +1 (555) 697 4122
Experience Experience
Houston, TX
Max Recovery Analyst
Houston, TX
Swift, Quitzon and Hodkiewicz
Houston, TX
Max Recovery Analyst
  • Provide LOB entity level cash management oversight in NA, EMEA and Asia/Pacific
  • Provide support on LOB global cash clearing account reconciliation reporting for GLRS p&l substantiation
  • Work with Maxis Support IT team to build out automation, controls and efficiencies on all TM related reporting processes on the proprietary database platform
  • Provide oversight on global cash reconciliation processing in NA, EMEA and Asia/Pacific
  • Provide claim level remit data weekly and monthly reporting to all external 3rd party servicers
  • Administer daily cash reporting to the LOB and servicers via the Max Automated Reconciliation System
  • Support all OPICS sub-ledger reporting activities feeding GL’s in NA, EMEA and Asia/Pacific
Phoenix, AZ
Claim Payable / Recovery Analyst
Phoenix, AZ
Maggio, Simonis and Terry
Phoenix, AZ
Claim Payable / Recovery Analyst
  • Investigate and follow up on provider issues requested from the provider services area, provider relations area and upon direct provider requests
  • Provider proper documentation for claims which placed the provider in a Negative Balance or Offsets, or were used to retract negative balances
  • Send out letters to providers requesting payment, at 59 days, or 30 days for Non par providers
  • Recover money owed by providers on claims erroneously paid to providers by way of the Negative Balance or Offset process
  • Updating vendor files based on Form W-9 sent in by providers
  • Investigate and follow up on provider requests
  • Adjust claims/re-key claims on improperly paid claims identified by providers
present
Philadelphia, PA
Senior Recovery Analyst
Philadelphia, PA
Ankunding-Lind
present
Philadelphia, PA
Senior Recovery Analyst
present
  • Identifies and develops new recovery opportunities
  • Audits allowances, trade discounts, terms and funds obtained by Kohl’s
  • Completes recovery projects to ensure negotiated funds are obtained in their entirety
  • Documents justifications for recovery amounts
  • Collaborates with work partners to ensure recovery issues are resolved
  • Obtains recovery approvals from business partners and company executives
  • Supports Merchant contract renewals and maintenance
Education Education
Bachelor’s Degree in Business Administration
Bachelor’s Degree in Business Administration
Oregon State University
Bachelor’s Degree in Business Administration
Skills Skills
  • Able to perform basic mathematical calculations, balance and reconcile figures, and transcribe accurately
  • Customer orientation - establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations. Proactive, detail oriented, client and team focused, self-motivated, quality minded
  • Knowledge of basic legal compliance issues pertaining to collections, bankruptcy and credit reporting
  • Interpersonal skills - able to work effectively with other employees, patients and external parties
  • Strong understanding of the VCI Collections process
  • Experience interfacing with third party collection agencies and law firms
  • PC literacy
  • Communication - communicates clearly and concisely, verbally and in writing
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15 Recovery Analyst resume templates

1

Iris Default & Recovery Analyst Resume Examples & Samples

  • Works proactively and closely with risk analytics managers to develop and implement Standard Operating Procedures to improve business risk analytic and data gathering processes
  • Works closely with Risk and Finance peers to consolidate and validate reporting
  • Develop and implement Source of Record documentation and training
  • Own and develop control plans including follow-up with business to resolve identified open items
  • Prepares monthly performance reports on default recoveries and prepares presentations for portfolio deep dives
  • Must be willing to work out of an office in Norwalk, Danbury, Irving, Chicago, Scottsdale
  • Good communication skills with the ability to prepare clear communication and confidently present meaningful analysis
  • Knowledge of risk/regulatory reporting processes/requirements
  • Good Project Management skills across a matrixed environment
  • Six Sigma Quality Experience
  • Ability to adapt quickly to new business-specific technologies
  • Experience with creating SQLs and datamining
  • Understanding of debt and lease-related financial accounting concepts
2

Recovery Analyst Resume Examples & Samples

  • Excellent analytical skills and decision-making ability
  • Knowledge of insurance, subrogation, and personal injury law desired
  • Previous paralegal experience and/or education such as a paralegal certificate/degree is desired
  • Associates/Bachelors degree is a plus
3

Cost Recovery Analyst Resume Examples & Samples

  • Review invoices and ensure billing maximization is achieved
  • Monitor job performance and document trends in under-performing accounts
  • Complete internal audits that evaluate systems, procedures and results, identifying issues related to cost recovery and financial performance
  • Review contracts, proposals, and bids to understand terms and conditions and to ensure all agreed upon items are being adhered to
  • Complete reports that are linked to key performance indicators (KPIs) to track progress of the cost recovery team
  • Assist in the documentation of internal processes and policies
  • Interface with other functional and technical groups within the organization
  • Communicate with branch offices to ensure developed standards are adhered to and necessary follow-up is completed
  • Bachelor’s degree and 1 - 2 years of experience required
  • Strong interest in Business
  • Desire to learn and develop analytical skills in a challenging work environment
  • Proficiency with Microsoft Office, particularly Excel
  • Strong organizational and multi-tasking abilities
4

Asset Recovery Analyst Resume Examples & Samples

  • Assist in managing a portfolio of troubled loans in the workout group; middlemarket commercial/corporate loans and CRE loans
  • Prepare approval packages for loan renewals and loan modifications (utilizes underwriting and workout skills)
  • Maintain a high level of knowledge for credit structuring and underwriting
  • Periodic review of portfolio to ensure loans are classified with proper risk rating and maintain sufficient reserves
  • Assist workout officers with the evaluation of a borrower's ability to repay obligations
  • Assist workout officers with the development of problem loan workout plans
  • Participate in structuring the workout
  • Bachelor’s degree required, preferably with emphasis in Business or Finance
  • Minimum one year in banking with formal bank credit training required
  • Minimum of two years of related work experience; grade differentiation will be determined by the candidate's overall experience and background
  • Must be detail oriented
  • Must have the ability to learn through observation and take direction
  • Work with minimum supervision
  • Requires superior analytical, oral/written communication and interpersonal skills
  • Must be comfortable interacting with large groups of customers and senior management, as well as making written and oral presentations
  • Proficient knowledge in Microsoft Word & Excel
  • Must have the ability to perform research using various internal search engines
  • May be asked to travel as needed
5

Recovery Analyst Resume Examples & Samples

  • Assist the Vendor Support Analysts, including management of communication with external bankruptcy vendors, collections agencies and attorneys, providing of appropriate account information, reviewing of settlement offers, tracking of weekly remittances, and creation of regular performance reporting for management
  • Perform collection activities for specialty portfolios such as special handling, post charge-off probate, bankruptcy and other accounts as assigned by management
  • Perform collection activities for deficiency and EWU queues, including contacting customers via telephone and effectively resolving past due balances to ensure the most profitable resolution
  • Review monthly vendor, agency and legal service invoices and submit for timely payment including production of daily, weekly and monthly reporting as needed or assigned
  • Provide support to Recovery and Fraud duties and projects as assigned
  • Support the bankruptcy operational duties including account review and reconciliation, assignment of appropriate case action, consultation with legal services, timely filing of unsecured claims, and processing of Chapter 13 trustee disbursements and customer payments
  • Investigate and resolve customer inquiries, claims, disputes and complaints to mutual satisfaction of company and customer
  • Provide flexibility to the recovery team by assisting with all Recovery-related functions, as assigned by supervisor or management
  • 3 years automotive finance experience
  • Strong understanding of the VCI Collections process
  • Knowledge of basic legal compliance issues pertaining to collections, bankruptcy and credit reporting
  • Experience interfacing with third party collection agencies and law firms
6

Senior Recovery Analyst Resume Examples & Samples

  • Identifies and develops new recovery opportunities
  • Audits allowances, trade discounts, terms and funds obtained by Kohl’s
  • Completes recovery projects to ensure negotiated funds are obtained in their entirety
  • Documents justifications for recovery amounts
  • Expert in Microsoft Excel, Microsoft Access, or other query tools for data mining, analysis and contract review
  • Excellent analytical skills and technical capabilities
  • Ability to work well in a team atmosphere and build business partnerships with other functional areas
7

Principal Recovery Analyst Resume Examples & Samples

  • The position is responsible for the planning and execution of Business Continuity Plans and Disaster Recovery Events (both planned and unplanned)
  • Facilitate the testing of applications and/or infrastructure, to validate the ability to recover at an alternate location
  • Liaising with the Global Business Continuity department and TSG SME’s to ensure the recoverability of infrastructure and applications in a timely manner to meet Federal Regulatory timeframes
  • Must have great communication skills and experience in facilitating team meetings
  • Acts in a program leadership role to apply crisp organizational skills to deliver process improvements and solutions
  • Provides hands-on coordination of the complete Crisis Management System, in direct support of TSG staffing
  • Optimizes and leverages available systems, tools, and resources including project tracking, metrics, and reporting tools
  • Consistently recommends process improvements that streamline DR/BC processes, work to reduce expenses, and deliver quality process solutions
  • Assists stakeholders in defining and documenting DR/BC business requirements, allocating resources, creating and maintaining a tracking system that reports progress toward TSG goals
  • Effectively communicate and document relevant information to senior management team and will resolves and/or escalate issues in a timely fashion with clear objectives
8

Credit Recovery Analyst Resume Examples & Samples

  • Proficient in Microsoft Excel, Word, and Outlook
  • Fluency in German is essential
  • Strong analysis experience and attention to detail required
  • Able to grasp complex issues and look beyond the obvious
  • Ability to make sound business decisions
  • Fluent German language skills are essential
9

Recovery Analyst Resume Examples & Samples

  • Customer orientation - establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations. Proactive, detail oriented, client and team focused, self-motivated, quality minded
  • PC skills - demonstrates proficiency in Microsoft Office applications, patient accounting systems as required
  • Able to perform basic mathematical calculations, balance and reconcile figures, and transcribe accurately
  • Bachelor's degree in Business Administration or a related field preferred (but not required with sufficient, related experience)
10

Senior Recovery Analyst Resume Examples & Samples

  • Provide expertise by reviewing, researching, and resolving all types of accounts in a credit balance to bring final resolution and root cause analysis for health plans, commercial customers and government entities
  • Fundamental Execution: Plan, prioritize, organize and complete work to meet established production goals, quotas and deadlines in a fast pace and ever changing environment
  • Communicate and/or meet with the provider appropriately to ensure Optum is meeting the needs and expectations of the provider and build a good rapport with the provider contacts by establishing professional working relationships to ensure operational efficiency
  • Anticipates customer needs and proactively identifies solutions, be accountable for improving business operations
  • Accounts receivable follow up and resolution
  • Analyze and identify trends and provide reporting as necessary
  • Work independently with little direct onsite supervision
  • Intermediate proficiency with PC and Windows
  • Intermediate level of proficiency with Excel required (i.e. sorting, summing, creating bar graphs, formulas)
  • Working Hours - business hours - 40 hours standard, OT if business needs dictate but not regular
  • Ability to travel, 2 week training program held in Tennessee and then up to 25% of the time (generally local, but some overnight) may be required
  • 3+ years of experience in Claims Recovery and Resolution or an operations based environment
  • Healthcare Finance experience with a focus in Auditing and/or Analysis
  • 2+ years of Account Management or Customer Service experience
  • Basic proficiency in math and thinking analytically and strategically
  • Previous experience working in a client facing role and/or working onsite at a client site
  • Previous work within the community giving back or volunteering time and resources
  • Ability to work in a dynamic environment both independently and in a group setting
  • Strong Communication and Customer Service skills
11

Debt Recovery Analyst Resume Examples & Samples

  • Ensure that all debt placement and supporting transactions are performed within agreed SLA’s and compliant
  • Production and distribution of monthly debtors’ performance pack for all third parties to enable effective performance management
  • Hold meetings and forums relating to debtor performance, highlighting both weaknesses and strengths in the current strategy
  • Propose and agree strategy improvements with the operation in order that cash and bad debt targets are met in both the short and long term
  • To play a pivotal role in the agreement of monthly cash and bad debt targets and the operational KPIs which underpin these metrics
  • To be able to contribute intelligently and constructively to various elements of the end to end collections process and drive balance sheet improvement via the debtors ledger
  • To build robust and beneficial relationships with the various parties who contribute to debtor performance and targeting
  • Experience of working in a high volume consumer market such as telecoms or credit card industry
  • Experience of credit policy and credit checking in high volume industry
  • Technical experience of using industry standard credit checking tools and software
  • Project management/support experience
  • Able to develop and manage relationships with senior stakeholders
  • Experience working in a similar role
  • Good education and strong ability mathematically
  • Degree in mathematics
12

Underpayment Recovery Analyst Resume Examples & Samples

  • Makes use of high volume reports to review historical payment information and determine the accuracy of reimbursements
  • Reviews hospitals managed care contracts to determine appropriate application of rates, provisions and terms
  • Identifies potential underpayment trends through comparison of managed care contracts to actual reimbursement information via contract management technology
  • Applies analytical techniques during report review to remove inaccurate information and potential false positive returns
  • Investigates third party payor policies and contracts to verify accuracy of underpayment variances according to published payor guidelines
  • Interfaces with Underpayment Contract Analysis team to refine contract models if discrepancies are identified
  • Makes initial contact with payor to verify patient benefits and eligibility to screen out denials, plan type and other demographic information that may negatively impact the accuracy of identified potential underpayment trends
  • Reports underpayments and underpayment trends to management and audit team for pursuit and collection
  • Meets established individual and team goals for volume and value of underpayments identified
  • BA/BS in business or related concentration
  • Minimum 3 years’ experience in healthcare operations and data
  • Proven knowledge and experience in managed care contracts
  • Strong analytical acumen
  • Clinical experience in areas of the Operating Room, Materials Management, Laboratory, Nursing or other clinical areas
13

Debt Recovery Analyst Resume Examples & Samples

  • Not Required
  • Debt collection call center experience providing responses to inquiries by telephone and through written correspondence to delinquent debtors
  • Researching and analyzing information from various data systems such as Call Tracking System, TOP Web Client and IDMS data systems; AND
  • Working with or analyzing various financial statements
  • A master's degree or equivalent graduate degree OR 2 full years of progressively higher level graduate education leading to such a degree OR LL.B. or J.D., if related
14

Principal Recovery Analyst Resume Examples & Samples

  • Infrastructure support/management experience in a Mainframe, Distributed Systems, Network and Storage
  • Planning, maintaining, and supporting contingency systems and back-up data centers
  • This job includes managing and editing disaster recovery playbooks and facilitating disaster recovery testing. Being familiar and certified in ITIL standards for Incident, Problem, and Change Management is also a plus
  • Extensive experience with Microsoft Office Word, Excel, and PowerPoint to be utilized is needed to help in metric report development and tracking
15

Senior Recovery Analyst Resume Examples & Samples

  • Bachelor’s Degree or Higher
  • 2+ years of experience with computers and Windows PC Application
  • Intermediate level of proficiency with Excel required (i.e. sorting, summing, creating bar graphs, and formulas)
  • Working Hours - business hours - 40-hours standard, over-time if business needs dictate but not regular
  • Ability to travel, 2-week training program held in Tennessee and then up to 25% of the time (generally local, but some overnight) may be required
  • Previous experience working in a Client Facing role and/or working onsite at a client site
  • 3+ years of experience in Claims Recovery and Resolution or an Operations based environment
  • Previous Leadership experience
16

Specialist Recovery Analyst Resume Examples & Samples

  • Recovery & Resolution - Ongoing Review and feedback of Recovery & Resolution Plans
  • Service Level Description Oversight and Co-ordination of updates and creation of new SLD’s
  • AML Sanctions Co-ordinator
  • CASS contact - The CASS Contact is the subject matter experts (SMEs) / assigned individual supporting core CASS functions within the business, operational function and/ or business partner groups. They are the primary contact for relevant CASS related queries and will provide information upon request by Compliance, Risk, Legal and the Office of the CF10a as required. The CASS Contact must work with their line manager to ensure that related business policies, procedures, systems and controls are compliant with CASS rules
17

Risk Recovery Analyst Resume Examples & Samples

  • Prepare monthly files to be sold to debt buyers
  • Prepare accounts to be placed with Agency
  • Manage central database of sold/placed accounts
  • Provide monthly reports and review of invoices from Agency
  • Strong knowledge of MS Excel, MS Access and the ability to use and create macros
  • Proven ability to manage a database
  • Strong communication skills (bilingual would be an asset)
18

MYS Ctsm Kl-disputes & Recovery Analyst Resume Examples & Samples

  • Activity to minimize fraud losses for the respective businesses and ensure that fraud loss does not exceed the plan
  • Make sound judgments and decisions on the alerts in accordance to the operating guidelines, procedures and customer interaction module and escalating issues as necessary
  • Analyze alerts and investigate transactional activities to detect suspicious fraud activity to minimize fraud losses for the respective businesses and ensure that fraud loss does not exceed the plan
  • Excellent organization skills - ability to multitask and prioritize work
  • Excellent communication, judgment and problem resolution skills
  • Familiar with Credit Card/Banking industry regulations are highly preferred
19

Senior Recovery Analyst Resume Examples & Samples

  • Experience working with a Health Plan on determination and administration of Plan benefits and eligibility requirements
  • Experience with medical claims recoveries and overpayments
  • Experience with training employees on 1:1 and in classroom environment
  • Experience with overpayment collections
  • Strong analytical and problem solving skills, independent decision making skills
20

Civil Collections Recovery Analyst Resume Examples & Samples

  • Manage and provide technical and administrative assistance that affects all aspects for the civil recovery program
  • Support all aspects of the civil recovery program and related systems to include but not limited to: SIS, CCR, FLPM, Angel, Innovis, POS, Portal Apps, and Network applications
  • Develops and maintains reports for Stores and other key management relevant to the civil recovery program. Ensures report information is accurate and actionable so report has business analysis
  • Manage outstanding and/or uncollected debts owed to the company
  • Assist customers in making payment arrangements and process payments
  • Administer and monitor collection accounts and establish personal objectives to evaluate your professional growth
  • Input tracking data for statistical analysis
  • Respond to correspondence
  • Follow-up on compliance issues and trace incorrect customer information
  • Complete special projects as assigned by supervisor
  • Maintain a professional attitude with sincerity and enthusiasm reflecting Macy’s commitment to our customer-the most important person in our stores
  • Bachelor’s degree or background in collections preferred
  • Ability to communicate with peers, managers, general public, and sensitive customers
  • Ability to communicate over the phone, via e-mail, and memos with proper etiquette
  • Fluency in English and Spanish is a plus
  • Able to use a calculator
  • Develops and maintains reports for Stores and other management relevant to assigned area
  • Must be able to use good judgment and critical thinking skills when carrying out instructions furnished in written or oral form
  • Strong leadership profile and excellent negotiation skills
  • Strong functional knowledge of MS Office, MS Access, Sharepoint, SQL, and Web Portal
  • Must be a highly motivated, detail oriented, well-organized, self-starter that possesses the ability to follow instructions and consistently act in a professional manner
21

Workout & Recovery Analyst Resume Examples & Samples

  • Assists a team of Workout and Recovery Asset Managers in the management of a portfolio of non-performing loans
  • Maintains and updates procedures, as necessary
  • Reviews and validates month-end and quarter-end data for all necessary reporting
  • Addresses recurring issues as needed, for example
  • Workout and Recovery Analyst I
  • Workout and Recovery Analyst II: High school diploma required, bachelor’s degree in Accounting/Finance or a related field preferred. Must have 4-6 years of experience in small business banking/lending, commercial lending, credit, accounting, finance or related area. Must have working knowledge of Exception Advisor
  • Workout and Recovery Analyst III: High school diploma required, bachelor’s degree in Accounting/Finance or a related field preferred. Must have 6-8 years of experience in small business banking/lending, commercial lending, credit, accounting, finance or related area. Must have working knowledge of Exception Advisor
22

Max Recovery Analyst Resume Examples & Samples

  • Provide oversight on global cash reconciliation processing in NA, EMEA and Asia/Pacific
  • Administer daily cash reporting to the LOB and servicers via the Max Automated Reconciliation System
  • Administer no-buy cash reporting on all client cash received on claims which have been repurchased by the client
  • Process monthly servicer invoice reconciliations for timely payment of all servicer invoices
  • Process all client direct payment wires and checks in conjunction with the MO deal administration team
  • Work with Maxis Support IT team to build out automation, controls and efficiencies on all TM related reporting processes on the proprietary database platform
  • Assist in the production of a weekly metrics reporting deck for review with the front office and middle office senior management as required
  • Excellent virtual team and interpersonal skills, ability to partner with teams spanning operations, technology, finance, Mumbai internal servicing team, 3rd party external servicers, and the NY based MO
  • Analytical skills, reviewing and analyzing data
  • Knowledge of Sybase, PowerBuilder a plus
  • Some roles will require 4-10 weeks of training in United States and/or India
23

Claim Payable / Recovery Analyst Resume Examples & Samples

  • Adjust claims to reflect refunded checks and voided checks
  • Adjust claims/re-key claims on improperly paid claims identified by providers to reduce or retract negative balances or offsets
  • Adjust claims/re-key claims on improperly paid claims identified by providers
  • Balance and report funding requests for required accounts
  • Extract and report claim data requested by DPW
  • File affidavits on behalf of the providers who dispute deposits made with Health Plan checks
  • Investigate and follow up on provider issues requested from the provider services area, provider relations area and upon direct provider requests
  • Investigate and follow up on provider requests
  • Invoice providers on claims paid on their behalf
  • Mailing of 1099 coupons and reporting timely to IRS
  • Maintain mail date integrity
  • Mentor new employees
  • Participate in training programs
  • Provider proper documentation for claims which placed the provider in a Negative Balance or Offsets, or were used to retract negative balances
  • Recover money owed by providers on claims erroneously paid to providers by way of the Negative Balance or Offset process
  • Report all Daily Claims Payable check runs for all bank accounts
  • Send out letters to providers requesting payment, at 59 days, or 30 days for Non par providers
  • Send/Verify/Report all checks issued and voided to the issuing bank
  • Testing and documentation of new enhancements
  • Update vendor bank files for EFT and ACH payments
  • Updating vendor files based on Form W-9 sent in by providers
  • College education or training is preferred. 2 years experience in claims processing/adjusting is required
  • Ability to use QWERTY keyboard
  • Knowledge of basic accounting skills
  • Competency in MS Office and PC skills required
  • Ability to demonstrate organizational, interpersonal and communication skills. Ability to perform multiple tasks while maintaining production and quality standards
24

Contaminated Remains Recovery Analyst Resume Examples & Samples

  • Bachelors Degree is required . Additional years of experience can substitute for a degree
  • 4 or more years of related operational experience (CBRNE related)
  • Experience must demonstrate some measures of military operational experience in the filed or training military personnel in some capacity
  • Experience working in all levels of MOPP gear handling handling chemically contaminated equipment with the following
  • Proficient in all facets of Microsoft Office
  • Must be able to effectively operate in a demanding team environment, strong interpersonal skills, flexibility, and a high degree of demonstrated professionalism
  • Military Test and Evaluation experience,
  • Joint Test and Evaluation experience is highly desired
  • Previous experience in OIF or OEF is highly desired
  • Prior experience working on Joint or Service Publications