Server Analyst Resume Samples

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CF
C Frami
Cecilia
Frami
6034 Willms Lake
Phoenix
AZ
+1 (555) 988 6583
6034 Willms Lake
Phoenix
AZ
Phone
p +1 (555) 988 6583
Experience Experience
Boston, MA
Server Analyst
Boston, MA
Mraz-Douglas
Boston, MA
Server Analyst
  • Assists customers by diagnosing problems and providing resolutions for technical and service issues
  • Recreates, identifies and provides input on unique or recurring customer problems
  • Monitor system performance and integrity
  • Working Knowledge on Windows, Linux, VMwareVirtualization Server Operating Systems
  • Provide alternative solutions to business issues
  • Providing 3rd line support review calls, log changes, action changes, troubleshoot incidents etc
  • Maintain working knowledge of systems
Detroit, MI
PC / Client Server Analyst
Detroit, MI
Hahn, Haley and Schultz
Detroit, MI
PC / Client Server Analyst
  • Access layer networking, including network port configuration
  • Familiarity with TCP/IP, network switches, firewalls, routers, and their basic operation
  • Tuning system performance
  • Working knowledge of Linux Red Hat and Linux CentOS
  • One or more industry certifications; Security+, Network+ or and DoD 8570.1 Certifications
  • Policies and standards monitoring and enforcement
  • Setting up user, administrator and service accounts
present
Detroit, MI
Senior Server Analyst
Detroit, MI
Olson-Metz
present
Detroit, MI
Senior Server Analyst
present
  • Provide guidance and support to Tier 3 Teams regarding Technology Strategic designs and planning
  • Capture and report asset information in accordance with established
  • Proactively monitor End User Desk Top environment taking necessary actions to prevent interruptions of End User work
  • Provides backup and recovery procedures for multi-platform software, hardware and databases and Ensures documentation of procedures are established to ensure disaster recovery Functions
  • Share critical information with peers and assist in the process of keeping procedures and documentation current and accurate
  • Assist with the set-up and deployment of new hardware and/or
  • Analyzes failures of multi-platform software, hardware and databases and Implements corrective procedures for these failures with detailed problem tracking documentation
Education Education
Bachelor’s Degree in Information Systems
Bachelor’s Degree in Information Systems
University of Virginia
Bachelor’s Degree in Information Systems
Skills Skills
  • Maintain working knowledge of systems
  • Project Leadership
  • Support ticket creation
  • Support ticket routing
  • Analysis and Problem Management
  • Problem analysis
  • Perform immediate action
  • Provide alternative solutions to business issues
  • Perform estimate of problem resolution
  • Document resolution procedures
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8 Server Analyst resume templates

1

Server Analyst Resume Examples & Samples

  • Customer service skills
  • Support ticket creation
  • Support ticket routing
  • Analysis and Problem Management
  • Problem analysis
  • Perform immediate action
  • Provide alternative solutions to business issues
  • Perform estimate of problem resolution
  • Document resolution procedures
  • Monitor system performance and integrity
  • Provide day-to-day support for production systems
  • Maintain working knowledge of systems
  • Expected to take a supporting role in day-to-day production support
  • Enforce server standards and policies
  • Follow standards, policies and procedures pertaining to change management and server systems
  • Project Complexity
  • Expected to address business processes
  • Expected to support medium size projects
  • Responsible for support with team members on a project
  • Project Leadership
  • Perform status reporting
  • Follow project plans and tasks
  • Project and status communication
  • Associates of Science degree in Information Systems or related field AND minimum 6 years of experience
  • Bachelors of Science degree in Information Systems or related field AND minimum 1 year of experience
  • Microsoft SQL Server 2008 and 2014
  • Current MCITP, MCSE, or MCM preferred
  • Converged Infrastructure
  • Knowledge of storage administration
  • Powershell scripting
  • Hands-on server operating systems experience including installation, configuration, troubleshooting, performance tuning, and user administration in Windows and Active Directory
  • Advanced architecture, planning, and support of infrastructure platforms
  • Microsoft Operating Systems including Windows Server 2003, 2008, and 2012
  • Microsoft technologies
2

PC / Client Server Analyst Resume Examples & Samples

  • Minimum 2 years’ experience in system administration
  • In-depth working experience and knowledge of Windows XP, Windows 7, Windows Server 2003, Windows Server 2008 including: application installation, Active Directory and Organizational Units
  • In-depth working experience and knowledge of operating system internals, file system structures and machine architectures
  • Experience with license managers in Windows and Linux environments and current operational knowledge of Centrify, NIS
  • Working experience with Linux Red Hat Enterprise and Workstation Release 4,5 and 6, and CentOS 4,5 and 6
  • Working experience supporting Office 2003 & 2007/2010
  • Knowledge of data storage, NAS and SAN
  • Knowledge of data backup technologies, systems, principles, and safeguards
  • Knowledge of virtual computing technologies
  • Familiarity with Antivirus software and security settings (e.g., Symantec Anti-Virus/Endpoint)
  • Able to describe PC architecture and operation
  • Familiarity with TCP/IP, switches, firewalls, routers, and their basic operation
  • Effective customer service skills, including oral and technical written communications
  • Must be able to assist in development of solutions, and appropriate documentation, to a variety of technical problems of moderate scope and complexity
  • Demonstrated ability to work under time constraints
  • Proven ability to work with general supervision and follow established procedures
  • Minimum 4 years of experience in system administration
  • Working knowledge and experience with HPC Grids and Univa or Oracle Grid Engine
  • Strong understanding of fundamental networking/distributed computing environment concepts
  • Working knowledge and experience of NetApp FAS Series systems, NetApp Data ONTAP® 7, 8, NetApp Snapshot, and SnapMirror)
  • Working knowledge and experience of Symantec Backup Exec, NetApp SnapProtect, data backup technologies, systems, principles, and safeguards
  • Working knowledge and experience of VMware vCenter, vSphere ESXi 5.x and 6.x virtual computing technologies
  • Knowledge of requirements within JAFAN 6/3, JSIG/RMF
  • Department of Defense Directive 8570 compliant certifications (e.g., CompTIA Security+, A +)
  • Minimum Degree: B.S. in Computer Science, Information Systems, Information Technology, Computer Information Systems
3

Senior PC / Client Server Analyst Resume Examples & Samples

  • Update, maintain, and support Raytheon’s GBS call center technology utilizing Cisco Unified Call Manager and Uptivity call recording software
  • Act as subject matter expert and technical resource for IT projects and initiatives, with timely completion of projects/tasks
  • Provide problem management for complex issues related to the Cisco Call Center environment, hosted applications, desktops and phones
  • Provide both desk side and remote technical support to Raytheon’s GBS Finance employees
  • Publish and maintain monthly metrics / reports / OPMs
  • Provide advanced technical solutions related to the above
  • Purchase equipment; maintain asset inventory and IT warranty information within asset system as required
  • Cisco Unified Call Manager and UCCX experience
  • Windows 7/Server 2008/2010 operating systems, software installation and configuration
  • Strong customer service attitude and initiative
  • Strong technology troubleshooting skills with the ability to resolve complex issues
  • Proven problem solving and decision-making skills
  • Strong organizational skills; ability to multi-task and maintain attention to detail in a fast paced environment
  • Work independently. Ability to complete assignments with only general direction
  • Experience with Call recording software/hardware
  • Six Sigma and/or Lean certification/training
  • Industry certifications such as MCSE, PMP, or ITIL
4

PC / Client Server Analyst Resume Examples & Samples

  • Experience with Windows 7 (and later) including application installation, virtual machines and bitlocker
  • Familiarity with Windows security settings
  • Use of Windows Event Monitors in System Analysis
  • Experience with batch files/Window scripts
  • Installation and operation of anti-virus software
  • Able to describe PC architecture and operations to a non-technical customer base
  • Effective verbal and technical writing skills
  • Assist in the development of solutions for a variety of moderately complex problems involving network applications
  • Ability to follow prescribed procedures with limited supervision
  • Secret security clearance or above
  • Knowledge of Windows Server 2003 and 2008 including active directory and organization units
  • Understand virtual private networking
  • Familiar with Linux Rad Hat, Linux CentOS and Apple iOS to include installation, network configuration, and performance monitoring
  • Familiar with TCP/IP, switches, firewalls, routers and their basic operations
  • Experience with license managers in Windows and Linux environments
5

PC / Client Server Analyst Resume Examples & Samples

  • In-depth working experience of Windows XP, Windows 7 including application installation
  • Knowledge in Windows Server 2003 and 2008 including: Active Directory and Organization Units
  • Knowledge of data backup systems, principles, and safeguards
  • Knowledge with Antivirus software
  • Familiarity with Linux Red Hat and Linux CentOS
  • One or more industry certifications, such as Security +, Network +, or any DoD 8570.1 Certifications
  • Familiar with Linux operating systems to include installation, network configuration, and performance monitoring
  • Use of Windows Event Monitors in system analysis
  • Able to assist in development of solutions, and appropriate documentation, to a variety of technical problems of moderate scope and complexity
  • Must be able to lift up to 15 pounds
  • B.S. in Computer Science, Information Systems, Information Technology, Computer Information Systems. Experience and professional certification, such as MCSE, may qualify in lieu of degree
6

MS Project Server Analyst Resume Examples & Samples

  • Formulates/defines system scope and objectives for the deployment of MS Project Server
  • Prepares detailed specifications from which programs will be written and designs, codes, tests, debugs, and documents for MS Project Server
  • Prepares user guides
  • Bachelor’s degree in a Business Discipline or related field
  • The Microsoft Server Project Analyst must have experience in creating, applying and maintaining tools to track program, project, or task performance data, including cost, schedule, and performance data
  • Must have experience in the creation of routine and ad hoc reports
  • Must be able to provide oral and written discussion of analytical findings using narrative and graphic forms
7

PC / Client Server Analyst Resume Examples & Samples

  • Active TOP Secret Clearance
  • Knowledge of data backup systems, principles and safeguards
  • One or more industry certifications; Security+, Network+ or and DoD 8570.1 Certifications
  • Must be able to lift 15 pounds
  • Familiar with Linux operating systems to include installation, network configuration and performance monitoring
  • Experience with Windows Event Monitors in system analysis
8

Senior Server Analyst Resume Examples & Samples

  • Knowledge of Microsoft Server 2008, 2013
  • Network, LAN, and/or Telecommunications experience
  • Strong Customer Service Skills, including excellent verbal and written communication skills
  • Demonstrated technical aptitude with strong analytical skills and the ability to troubleshoot problems
  • Excellent interpersonal skills and comfortable working with people at all levels of the organization
  • Well organized, with the ability to prioritize and handle multiple tasks at a time
  • Able to learn new hardware and software technology quickly
  • Able to lift 50 pounds
  • Able to handle irate end users
  • Installs and Maintains multi-platform software, hardware and databases, and Maintains multi-platform software to specified version/release levels, ensuring availability and efficiency
  • Ensures procedures are documented for future problem tracking and reference for future installation and maintenance projects
  • Analyzes failures of multi-platform software, hardware and databases and Implements corrective procedures for these failures with detailed problem tracking documentation
  • Assist with the set-up and deployment of new hardware and/or
  • Capture and report asset information in accordance with established procedures
  • Provide hour, day on-call support, as needed. May require some travel to sites within the Health System
  • Performs departmental administrative tasks, such as writing status reports on time, keeping the Director of Infrastructure Support informed of requests from other ITS Teams for staffing needs
  • Proactively monitor End User Desk Top environment taking necessary actions to prevent interruptions of End User work
  • Assist with special projects as necessary
  • Share critical information with peers and assist in the process of keeping procedures and documentation current and accurate
  • Provide guidance and support to Tier 3 Teams regarding Technology Strategic designs and planning
9

Server Analyst Resume Examples & Samples

  • Providing 3rd line support review calls, log changes, action changes, troubleshoot incidents etc
  • Support documenting, implementing, enforcing and following procedures/processes
  • Communicating and explaining solutions and technical issues to customers clearly, concisely and effectively
  • Working flexibly and as part of a team to meet the team objectives
  • Demonstrate a systematic and analytical approach to problem solving
  • Red Hat Linux (RHCSA level)
  • Bind DNS
  • ISC DHCP
  • Mail Relays
  • Web Servers
  • SElinux
  • Nagios
  • Cacti
  • McAfee Web Gateway
  • McAfee Email Gateway
  • Bluecoat
10

Senior PC / Client Server Analyst Resume Examples & Samples

  • Ability to troubleshoot and resolve network and client issues in a Microsoft Windows Operating System environment
  • Ability to troubleshoot client peripherals including KVMs, card readers, monitors, and blades
  • Ability to troubleshoot, repair, and rejoin networked peripherals and printers
  • Must have the flexibility to work different shifts (days, nights, and weekends) as needed
  • Must have a broad, deep, professional Customer Service orientation and demeanor
  • Must meet DoD 8570 certification eligibility requirements (e.g., Security+ CE)
  • Must possess a TS/SCI clearance and be able to retain it
  • Remedy trouble ticket experience and skills
  • Ability to prepare, objectively review, and deliver technical presentations
  • Experience with NORAD-NORTHCOM command and control applications and hardware
  • Demonstrated experience and capability interfacing with Air Force and/or DoD customers at very high levels, as well as experience serving multiple DoD Agencies
  • 5 years of directly related experience with a BS/BA in Engineering, Science, Mathematics or related field of study, or combined education and equivalent technical experience
11

PC / Client Server Analyst Resume Examples & Samples

  • Existing DoD Secret Clearance
  • In-depth working experience of Windows XP, Windows 7, Windows 10, and Windows Server 2008
  • Basic understanding of DNS, DHCP, and Active Directory
  • Understanding of Antivirus software and security hardening
  • Able to troubleshoot basic workstation, and server issues
  • Working knowledge of Linux Red Hat and Linux CentOS
  • Experience with WSUS and SCM
  • Understanding of database management
  • Web development skills
  • B.S. in Computer Science, Information Systems, Information Technology, Computer Information Systems
  • Requires existing DoD Secret Clearance (adjudicated in the last 5 years), the ability to obtain a DoD Top Secret Clearance, and the ability to gain access into Special Access Program (SAP) areas
12

PC / Client Server Analyst Resume Examples & Samples

  • In-depth working experience of Windows XP, Windows 7, Windows Server 2003, and Windows Server 2008 including: application installation, Active Directory and Organization Units
  • Familiarity with Antivirus software and security settings
  • Familiarity with TCP/IP, network switches, firewalls, routers, and their basic operation
  • Requires an existing DoD Top Secret Clearance
13

Senior Server Analyst Resume Examples & Samples

  • Operating system deployment leveraging SCCM 2007/2012 OSD Task Sequences, USMT 4.0, PXE-Boot Zero-Touch Installations. ( minimum 3 to 5 years of experience on OSD )
  • Full understanding of SCCM 2007/2012 Hierarchy, including administration and troubleshooting ( 5 years minimum )
  • Ability to create Advertisements/Collections/Packages/Applications within an SCCM 2007/2012 environment
  • Full understanding of downloading and deploying Software Updates within SCCM 2007/2012
  • Highly Preferred: Minimum SCCM 2007 Certification, or 2012 Certification better
  • Capture and report asset information in accordance with established
14

PC / Client Server Analyst Resume Examples & Samples

  • Working knowledge with Linux Red Hat Enterprise and Workstation Release 4,5 and 6, and CentOS 4,5 and 6
  • Working knowledge and experience with HPC Grids
  • Working knowledge and experience of NetApp FAS Series systems, NetApp Data ONTAP® 7 & 8
  • Working knowledge and experience of Symantec Backup Exec, data backup technologies, systems, principles, and safeguards
  • Knowledge of requirements within DoD 8500 and NISPOM
15

Server Analyst Resume Examples & Samples

  • Proven project implementation skills and experience
  • Self-motivated to meet all aspects of responsibilities
  • Diligent in the production and support of network and project documentation
  • Experience of working within a busy customer/stakeholder environment
  • Ability to help define, document, enforce and follow procedures/processes
  • Excellent verbal communication skills to explain technical solutions to customers in a clear and concise manner
  • Ability to deal with customers in a calm and controlled manner
  • Ability to work logically, quickly and accurately
  • Ability to develop professionally on a continuous basis as an individual and team
  • Proven experience of working in a highly effective support role within a complex network environment
  • Qualifications or continuing pursuit of, relevant vendor’s certification programme (e.g. Red Hat (minimum RHCSA, ideally RHCE)
  • VMware
  • Smoothwall
  • SELinux
  • Nagios & Solarwinds
16

PC / Client Server Analyst Resume Examples & Samples

  • Must be a US Citizen with active TS/SCI/SSBI
  • Windows System Administration
  • Bachelor Degree in related field with 0-2 years professional experience
  • Experience with Voice over Internet Protocol (VoIP) phone installation and troubleshooting
  • Direct experience with Windows 7 support
  • Knowledge of system maintenance, upgrades, backups, installs
  • Basic access layer switch networking
  • Outstanding customer service, communication and documentation skills. Must be team oriented with willingness to assist with any and all tasking
  • Ability to effectively interact with external personnel on technical matters requiring coordination between organizations and vendors
  • Excellent communication skills so can successfully interact with all level of users and across remote locations
  • Must be willing and able to provide occasional after-hours and on-call support outside of normal business hours and to perform occasional overtime work
  • Must be able to travel occasionally (nominally less than 5% of work schedule)
  • Ability to lift 25 lbs unassisted and access under desks and in network closets
  • Experience supporting Video Tele-Conference
  • Experience with Windows SCCM and WSUS
17

Server Analyst Resume Examples & Samples

  • Assists customers by diagnosing problems and providing resolutions for technical and service issues
  • Use troubleshooting techniques and tools to identify products that are defective and follows guidelines in issuing service calls/contacts
  • Advises/educates customers within procedural guidelines to ensure a complete solution to their technical or service questions
  • Recreates, identifies and provides input on unique or recurring customer problems
  • Monitors and tracks issues to ensure accurate resolutionReviews and distributes pertinent cross-functional information (e.g., Sales, TAMs, Customer Care, External Vendors)
  • Excellent technical knowledge of Enterprise Class Networking and Servers
  • Advanced Layer 2 trouble shooting experience
  • Working Knowledge on Windows, Linux, VMwareVirtualization Server Operating Systems
  • Proven ability to troubleshoot solutions built on these technologies
18

PC / Client Server Analyst Resume Examples & Samples

  • In-depth working experience of Windows XP, Windows 7, Windows Server 2003, and Windows
  • Familiarity with TCP/IP, network switches, firewalls, routers, and their basic operations
  • Familiar with Linux operating systems to include installation, network configuration, and performance
19

PC / Client Server Analyst Resume Examples & Samples

  • Ability to provide system administration, situational analysis, impact assessment, and issue resolution of NISSC covered systems in the N2C2
  • Ability to optimize system operations and resource utilization and perform systems capacity analysis and planning
  • Ability to assist users in accessing and using NISSC covered systems
  • Ability to interface with a broad range of customers/users and effectively communicate, facilitate, and execute operations
  • Possess Secret clearance
  • Possess DoD 8570 certification (Security+CE)
  • Experience with any of the following platforms/applications is a plus: Solaris 10, Oracle, HP blade architecture, ESXi VMware, Cisco or Juniper switch platforms, NetApp, and Virtual Center Server
  • Experience with LAN/WAN network architecture, services, and functionality
  • Experience with Altiris and/or Symantec Management Console for server/client software deployment
  • Experience working in the NORAD-NORTHCOM Domain
  • Bachelor's Degree in Engineering, Computer Science, or Information Technology with 2 years of experience, or
  • At least 10 years of relevant work experience
20

PC / Client Server Analyst Resume Examples & Samples

  • Bachelors degree from an accredited college in a related discipline, or equivalent experience/combined education
  • Must meet DoD 8570 IAT Level II certification requirements (Security + CE, GSEC, SSCP, CCNA - Security)
  • 6 years of hands on experience
  • Sound knowledge and practical experience to direct the assessment and development of Tactics, Techniques and Procedures (TTPs) and/or Operating Instructions (OIs) to effectively administer, operate and manage services under DMETS/DTS C2BMC -
  • Sound background and experience with operations and maintenance of complex large-scale computer systems
  • Sound background and experience in system administration of UNIX (Solaris)/Linux (RedHat) systems utilizing command line interface
  • Ability to work effectively in an operations center team environment