Server Analyst Job Description

Server Analyst Job Description

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Server analyst provides L2 support to Windows Infrastructure Services, Backup Veritas technologies (BackupExec & NetBackup), Veeam, Physical Windows Clustering technologies and Physical Server environments.

Server Analyst Duties & Responsibilities

To write an effective server analyst job description, begin by listing detailed duties, responsibilities and expectations. We have included server analyst job description templates that you can modify and use.

Sample responsibilities for this position include:

Supporting Windows servers and services including Exchange and File and Print, Blackberry, Active Directory, DNS
Supporting and improving our global VMware estate
Supporting the SAN and shared storage infrastructures used by our VMware estate (currently HP based)
Ensuring good DR / Backup policies
Managing security and patching policies for Windows servers
Supporting our NetApp and EMC Isilon NASs
Supporting monitoring platforms including HP SIM and System Center Operations Manager
Offering knowledge and mentoring of 1st and 2nd line support to enhance the overall support
Delivering new technology solutions and enhancements as required by the business
Being available for out of hours support as set out in the on-call roster

Server Analyst Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Server Analyst

List any licenses or certifications required by the position: MCSE, IAT, ITIL, SQL, ATP, ASE, III, II, R2, RHCSA

Education for Server Analyst

Typically a job would require a certain level of education.

Employers hiring for the server analyst job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Computer Science, Information Technology, Information Systems, Education, Engineering, Technical, Computer Information Systems, Business, Science, Mathematics

Skills for Server Analyst

Desired skills for server analyst include:

Safeguards
Principles
Virtual computing technologies
Backups
Windows and
Data backup technologies
Data storage
Backup Exec
NAS
NetApp Snap Protect

Desired experience for server analyst includes:

Ability to perform root cause analysis on all VMware products
Comprehensive knowledge of hardware platforms that include rack mount servers and blades Cisco UCS, HP, Dell, and IBM
EMC Storage systems
Troubleshoot and own application requests (break/fix, performance, configuration ) across the environment
Knowledge of VMWARE, Linux operating platforms
Working knowledge of network protocols and infrastructure TCP/IP, Firewall

Server Analyst Examples

1

Server Analyst Job Description

Job Description Example
Our company is growing rapidly and is hiring for a server analyst. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for server analyst
  • Implement IT policies, procedures, and best practices to meet the needs of the organization and ensure they are being followed
  • Analyze data extraction requests to design, develop, and fulfill ad-hoc and recurring data file extractions ensuring quality, compliance, and timeliness
  • Monitor recurring extraction jobs and diagnose and troubleshoot any problems to secure timely completion and fulfillment
  • Perform complex data content and structures research to validate quality and consistency of data deliveries
  • Understands data warehousing and business intelligence best practices and delivery frameworks
  • Ability to dive into technical detail (SQL queries, stored procedures, SSIS packages, reports)
  • Identify, create project plans, code, and implement software enhancements
  • Create and maintain documentation on design and end-user instructions, including visual diagrams
  • Translates concepts into practice via design, coding, and maintenance of assigned software
  • Acts as a technical resource
Qualifications for server analyst
  • Experience managing backup, malicious threat, security and other continuity systems to provide redundancy across the environment
  • Experience with RHEL v6 & Satellite
  • Experience of Websense Web Security products
  • Desirable experience with MS System Center, SQL Server
  • Desirable experience with Veeam and NetBackup backup software
  • Desirable experience with HP server hardware and Blade Centers
2

Server Analyst Job Description

Job Description Example
Our innovative and growing company is looking for a server analyst. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for server analyst
  • Identify, understand, and articulate solutions for customer issues by means of ArcGIS knowledge including ArcGIS Enterprise, ArcGIS Online, and other related ArcGIS technologies
  • As the Subject Matter Expert, document technical issues via incident tracking which involves authoring, technical editing, and publishing of Knowledge Base articles authoritative online content
  • Interpret user issues to determine or recommend software changes to product engineers
  • Escalate more complex customer technical issues to senior level support colleagues
  • Administration and support of our Windows server infrastructure, alongside support of our Linux servers
  • Ability to troubleshoot and find resolutions to complex technical problems across multiple tiers (web servers, application servers, DB servers, search cluster, backend services, load balancers, storage infrastructure)
  • Provide 24x7 out of hours on-call support via a rota
  • Support other out-of-hours changes, including weekends
  • To provide tier 2-3 operational support for the day to day running of the Internet Services infrastructure supporting corporate and schools
  • To take a lead role in the troubleshooting of technical problems, challenges and complexities that exists within the network
Qualifications for server analyst
  • Experience in J2EE and Java deployment
  • Knowledge of Pearl an asset
  • Comfortable with application distribution software (SCCM/SMS)
  • Knowledge of relational database technologies an asset
  • Bilingual in spoken and written French and English
  • Hold a College-level diploma (DEC) or equivalent training
3

Server Analyst Job Description

Job Description Example
Our company is growing rapidly and is hiring for a server analyst. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for server analyst
  • Apply data updates via SQL
  • Effective research, creation, processing of files following technical specifications
  • Identifying and acting on improvement initiatives
  • Maintenance of reporting databases
  • Assisting with the assessment and interpretation of business and customer's reporting needs and requirements
  • Investigating non-standard data requests and developing solutions to identified problems
  • Documenting processes developed to ensure quality of service to business users
  • Maintain, monitor and execute data requests against the specified data transfer schedule and goals
  • Provides explanations and briefings to colleagues on topics related to data analytics and data transfers
  • Maintain the Server infrastructure availability level of 99.9% or better
Qualifications for server analyst
  • Keep abreast of changes to middleware platforms, , monitor technological developments and identify necessary changes
  • Manage platform capacity and make necessary recommendations
  • Carry out performance tests on application delivery
  • Monitor the performance of insurance applications
  • Identify solutions for security issues
  • Act as an advisor on business and IT projects
4

Server Analyst Job Description

Job Description Example
Our innovative and growing company is looking for a server analyst. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for server analyst
  • Independently solve system problems with little supervision and minimal guidance
  • Remain current with evolving technological products and features and constantly changing business needs, internal standards and industry best practice
  • Recommend corrective action (including restarting services and rebooting servers) to restore systems during an outage
  • Escalate production incidents to application team and/or senior management
  • Ensure Server Ops environment hardware and software is properly documented, software licenses and registration, equipment location and maintenance logs are kept current
  • Mentor, train and provide guidance to Server Analysts / Specialists
  • Preparation and execution of system testing, migration-integration, and postmigration-integration) of project mainly on Server OS System (Linux, Windows, AIX)
  • Monitor Server , Database system and status
  • Support user request
  • Create service and change request
Qualifications for server analyst
  • Produce required documentation and deliverables
  • College diploma in computer science
  • Extensive knowledge of automation and deployment concepts and tools
  • Knowledge of Python, Jython, Perl and WinBatch scripting languages is an asset
  • Knowledge of Control-M, SAS and Beanstream is an asset
  • Knowledge of AS/400, Unix and Windows environments
5

Server Analyst Job Description

Job Description Example
Our innovative and growing company is hiring for a server analyst. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for server analyst
  • Assists with development of basic code for internal and external client software solutions
  • Gains coding proficiency by assisting others with correcting basic code deficiencies
  • Assists with basic application documentation, testing and validation
  • Work related to firewalls, routers, switches, cores – Network team
  • Establishes a consistent communication strategy with the client and outside vendors/ agencies and defines the associated deliverables
  • Checks to ensure accurate understanding of client needs and expectations
  • Liaising with clients to identify and define project requirements, scope and objectives
  • Communicates effectively to internal management
  • Development and support of all critical technology infrastructure with emphasis on Windows Server
  • Development and maintenance of all software/hardware applications and tools supporting medical applications
Qualifications for server analyst
  • Install and configure middleware platforms
  • Knowledge of Unix is an asset
  • Knowledge of data security concepts is an asset
  • Displays sound knowledge of infrastructure applications (Websphere, VCS )
  • Identifying, engaging and managing key stakeholders
  • Support through analysis, the identification, agreement, creation, tracking and reporting of appropriate program wide KPI’s and specific targets

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