MI Analyst Resume Samples

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A Douglas
Aurore
Douglas
4454 Konopelski Mission
Chicago
IL
+1 (555) 157 4120
4454 Konopelski Mission
Chicago
IL
Phone
p +1 (555) 157 4120
Experience Experience
San Francisco, CA
MI Analyst
San Francisco, CA
Ryan, Herman and Pfannerstill
San Francisco, CA
MI Analyst
  • Managing costs as well as establishing mechanisms for reporting benefits
  • Creating MI to help drive operational business performance
  • Provide assistance with non standard data, for example provided by third parties, other teams within QBE, or collected manually, This may involve checking, cleaning or structuring the non-standard data
  • Team oriented; share new insights and developments with team members
  • Resource management
  • Presentation of data analysis to operational management teams
  • Support the documentation of internal production procedures related to MI and provide recommendations for improvement and to reduce administration overhead and process time
Houston, TX
Digital MI Analyst
Houston, TX
Schiller, Jenkins and McClure
Houston, TX
Digital MI Analyst
  • Working closely with Barclaycard Digital Office partners, drive the development of digital measurements frameworks for Digital activity (both change and BAU)
  • Providing Tag Management expertise
  • Liaising, co-coordinating and managing 3rd party agencies responsible for web analytics provision and tag management
  • Support colleagues, both in the Barclaycard Digital Office and among partner teams to develop the use and adoption of Digital analytics and MI
  • Professional Development and SME (5%)
  • Provide regular Web and digital reports for use both within the Barclaycard Digital Office and in the wider Barclays Group
  • Barclaycard Digital Analytics Specialist works to specify, collect and present web and digital analytics and reporting for the wider Digital Office
present
Houston, TX
Senior MI Analyst
Houston, TX
Pfeffer-Bernhard
present
Houston, TX
Senior MI Analyst
present
  • Contribute to Strategic Business initiatives and projects across operations by providing performance analysis to support strategies
  • Support target setting and identification of opportunities for improvement in key performance areas
  • Agencies who contact the hiring manager directly regarding this role will be removed from the PSL or banned from it moving forward
  • Identify opportunities to maximize business performance
  • Develop and maintenance of robust data processes and reports using SQL and excel
  • Provision of Distributor production & Sales performance reports including leader-boards
  • Develop a reporting suite that will be presented back to our executive board on a monthly basis
Education Education
Bachelor’s Degree in Numerical Discipline
Bachelor’s Degree in Numerical Discipline
Cornell University
Bachelor’s Degree in Numerical Discipline
Skills Skills
  • Extremely highly proficient with VBA (Visual Basic for Applications) particularly across the Microsoft Office Suite, specifically Excel and PowerPoint
  • Very high level of accuracy with excellent attention to detail and an ability to self-check work prior to review
  • Highly motivated, energetic, thorough, detail oriented and ability to multi-task
  • Fully proficient with American Express GBT MI Reporting capabilities and the features of each report available in INSIGHTS and Portfolio/Email
  • Develop and maintain knowledge of all Sainsbury’s products, processes and systems and the available MI data sources and reports
  • Excellent communication, interpersonal and client services skills. Excellent written and spoken English language
  • Fully proficient with American Express MI Reporting capabilities and the features of each report available in @Work and Portfolio/Email
  • Strong knowledge of MS Excel especially with reporting features
  • Good knowledge of UK and India operational processes
  • Excellent planning and organisational skills, with the ability to prioritise your time and workload to meet deadlines
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15 MI Analyst resume templates

1

Digital MI Analyst Resume Examples & Samples

  • To co-ordinate all Web and Digital Analytics and reporting for Barclaycard Digital Office performance and functional reporting requirements
  • Barclaycard Web Analyst works to specify, collect and present web and digital analytics and reporting for the wider Digital Office
  • Use Web Analytics to help Business achieve following objectives
  • Increase traffic and visitor engagement
  • Sell more, spend less of the marketing budget
  • Optimise all customer journeys
  • Apply specialist analytics where needed
  • Focus business/marketing staff on delivery and insights, not data management
2

BTS TTG MI Analyst BA Resume Examples & Samples

  • Proven track record of creating MI and reporting OLIs for testing, documentation, training, implementation/roll-out
  • Knowledge of testing in Waterfall , iterative, agile development projects etc. desirable
  • Flexible and adaptable working style to work with multiple testing delivery teams
3

MI Analyst Resume Examples & Samples

  • Previous experience of extracting and collating management information and insight across the operational functions within a commercial business environment
  • Creating MI to help drive operational business performance
  • The ability to communicate effectively with senior stakeholders around the value of the data and insight and what it means to each operational area and manager
  • The capability to undertake in-depth analysis of data captured and provide insights to key trends and hot spots - delivering business improvement recommendations to stakeholders
  • To develop and maintain strong relationships with stakeholders that will allow a shared understanding of business operations and management information requirements - leading to the business making key decisions based on insight
  • Presentation of data analysis to operational management teams
  • Liaison with partners both within and outside of the MI team to assist with data interpretation and accompanying insight/reporting
4

MI Analyst Resume Examples & Samples

  • Provide finance support for projects
  • Managing costs as well as establishing mechanisms for reporting benefits
  • Monthly reporting using SAP
  • Management information to produce details reconciliations
  • Data processing, leger postings, data source insight and query handling
  • Teradata SQL or SQL
5

Reward MI Analyst Resume Examples & Samples

  • Reporting and in depth data/MI analysis
  • Support the Reward Manager with key yearly Reward initiatives including pay review and market benchmarking
  • Responsible for the integrity and accuracy of vital Reward metrics
  • Assist with the global pay review
  • Ensure effective communication with HR generalists around any promotions, movements, new recruits etc
  • Strong MI Skills
  • Strong Excel, Access and Data Management Skills
  • Experience working in a financial services organisation
  • Excellent excel skills and the ability to interpret large data sets
6

Senior MI Analyst Resume Examples & Samples

  • Ideally at least 5 years relevant experience, including experience in a finance/business/sales performance role, data analytics role or Business Intelligence role
  • Advanced user of Excel including VBA (Macros), MS Access and Business Objects
  • Database management, SQL and BI (business intelligence) experience is preferred
  • Previous Financial Services or experience of the Life Insurance/savings industry is desirable
7

Reward MI Analyst Resume Examples & Samples

  • Project manage specific high visibility global Reward processes from start to completion
  • Analyze and identify possible risks and issues that could impact delivery and either resolve them or escalate as appropriate
  • Ensure process documentation is created and maintained
  • The ability to identify and re-engineer inefficient processes and see through to completion
  • Strong Reward/HR experience
  • Ideally experience with compensation related MI
  • Advanced Excel skills (e.g. v-lookup, array formulas and pivot tables)
8

MI Analyst Resume Examples & Samples

  • Delivery of regular and ad hoc analysis on current business performance and to drive future decision making
  • Provision of weekly and monthly cross brand productivity and needs met performance reporting
  • Build and production of MI to track the success of strategic projects including branch concepts and role designs
  • Influence the business through a deep understanding of financial drivers
  • Quickly build relations with key stakeholders
9

Liquidity & MI Analyst Resume Examples & Samples

  • Ownership of all liquidity data procurement and validation, both for external and standard internal purposes
  • Submission of all required regulatory liquidity reports (e.g. Liquidity coverage requirement (LCR), Net Stable Funding Ratio (NSFR), Enhanced mismatch report (EMR), Intraday, 5G)
  • Ownership of report production, both standard internal MI and external regulatory reporting
  • Ensuring LCR's are cross checked and reconciles to source systems
  • Coordination with the offshore team of the clearance of review points, etc
  • Coordination with the offshore team to assist in planning for busy reporting cycles
  • Delivery of reporting improvements and efficiencies for liquidity reporting requirements
  • Data Quality review and improvements
  • Ownership of a robust control environment including checklists and ongoing review
  • Supporting the liquidity reporting manager and providing cover as applicable
  • Investment Banking experience – essential
  • PRA/EBA Regulatory experience - essential
  • Treasury product experience - would be beneficial
10

SRP MI Analyst x Resume Examples & Samples

  • You must enjoy shaping role and driving your outcomes based on an evolving work plan with a clear focus on service delivery. You will be equally happy 'shaping' as 'delivering', often co-ordinating and facilitating outcomes rather than 'owning' projects and other activities
  • The majority of activities in this role are extremely time critical and, therefore, the individual must be resilient and comfortable operating in a somewhat pressurised environment
  • The individual should be a self starter who is comfortable with seeking answers themselves rather than being given 100% of information in advance Recognised as a day to day technical expert
  • Takes the lead and co-ordinates the team delivery preventing duplication of tasks and efficiency of operation
  • Liaise with the HRMI team leads to make most effective use of the existing resources and processes
  • Good understanding of products, services and processes across the Group
  • Illicit data requirements from stakeholders at all levels and document requirements
  • Discuss and agree the criteria / approach for identifying populations
  • Engage with the relevant stakeholders to understand data rules to identify populations
  • Extraction, analysis and presentation of information using the HRMI tools both Strategic (MyHR Dashboard/ MyHR Toolkit) and Legacy (SQL server/ SAP Adhoc)
  • Ability to use a available tools (excel, access or SQL Server) to create data models to support organisation wide iterative scenario modelling
  • Maintain these models and feedback data integrity issues to the relevant stakeholders for resolution in the source systems
  • Provide subject mater expertise to the wider project regarding HR data related questions
  • Utilise the wider bank tools to identify associated population costs and lead due diligence pilots
  • Proven stakeholder knowledge of SAP HR or other human resources management system preferable, with experience of using the HR system extraction/reporting tools
  • Management skills at all levels of an organisation
  • MS Excel (Minimum of Intermediate Level) including: Pivot Tables, Look-Ups, Graphs & Charts, Functions and Formulae
  • Knowledge of Business Objects Web Intelligence designer (knowledge of the latest version BO4 desirable)
  • Communication skills both written and oral. Confident in communicating and influencing at all levels. The role will require developing an excellent good working relationship with HR Business Partners, HR Specialists, and Technology partners at all levels, therefore, experience in stakeholder management would be helpful
  • Ability to build SQL queries in tools for Data Analysis / Data Modelling
  • Understanding of database structures (tables, views, joins)
  • Presentation skills are critical
  • Analytic, creative thinking and problem solving skills are key
  • Experience in facilitation of cultural change
  • Ability to adapt style with customer base
11

KYC MI Analyst Resume Examples & Samples

  • Develop reports in Excel using VBA and advanced formulas to enhance production of data management whilst ensuring accuracy at all times
  • Produce daily MI reports for CRM team and Business Managers to identify KYC workflows
  • Produce weekly MI report for Client Risk Management Committee (CRMC) incorporating presentational graphs and summary views
  • Maintain the Sharepoint site, manage the process log of enhancements and implement required changes in Sharepoint relating to the MI of KYC reviews
  • Provide support to CRM team by managing submission process for KYC reviews and new business requests; Account Executive changes; closing accounts and other reference data changes
  • Provide feedback to reporting manager and escalate identified issues
  • Assist with any ad hoc projects which may arise with the aim of continuously improving internal processes and procedures whilst adhering to regulatory requirements
  • Proven experience within stream-lining and automating reports using VBA/Access/Advanced Excel formulas
  • KYC Experience is advantageous
  • VBA and Macro experience is essential
  • High level technical skills are a key requirement including experience of Sharepoint and Visio
  • Strong interpersonal skills due to having high levels of interaction with multiple areas of the business
12

MI Analyst Resume Examples & Samples

  • Support the collation of governance and reporting for PPI & SARs Operations
  • Support the production of high quality accurate and action focused analytical reports for senior audiences, based on the analysis of a range of internal and external sets of data and information sources
  • Deliver and support the development of high quality, effective risk reporting with supporting analysis identifying existing, emerging and future threats and informing the decision making process
  • Support the collation and provision of ad-hoc MI where appropriate
  • Maintain process and database for production of MI/issue tracking, losses, risk factors and controls as required. Indicates potential improvements to team management
  • Effective and timely production of MI
13

Icaap & MI Analyst Resume Examples & Samples

  • ICAAP
  • Has developed a complete base of knowledge in her/his areas of expertise
  • Effectively applies her/his knowledge to deliver solutions that fit the purpose and are feasible
  • Readily shares knowledge
  • Approaches problems systematically and objectively, analyses facts and evaluates options, draws sound conclusions
  • Undergraduate degree level education
  • 2 to 3 years’ experience in Financial Services, Consulting, Audit or Regulator
  • Relevant experience in Risk and in ICAAP
14

Operational & MI Analyst Resume Examples & Samples

  • Design and deliver operational reporting for the contact centre operation which providing timely, accurate data to reflect operational performance and other key KPIs, allowing operational teams to maximise their performance
  • Ensure operational and insight reporting is easy for non-contact centre teams to access and understand, highlighting key business issues and impact of business activities
  • Exploit data gathered through various channels and provide insight to assist the key stakeholders to drive change
  • Prepare daily, weekly, monthly and periodic reports to both internal and external customers with agreed service levels or on an ad hoc basis as required
  • Deliver factual, actionable and business-focused data to key business units across M &S, with thought provoking knowledge and insight which will drive change
  • Drive improvements in data capture via the operational teams. Recommend new MI as required
  • Drive improvements in tone, content and format of regular reports, eliminating unnecessary information but delivering concise, sharp, useful data and insight
  • Analyse data to identify previously unseen or emerging trends. Work with the Insight and Reporting Manager and Business Analyst to identify root causes and report these as required
  • Work with reporting and insight teams across the CSSC estate to create holistic reporting into the business
  • Combine information sources across multi-channel sources into regular business updates to communicate the performance of a product or service, putting all insight into context and perspective
  • Demonstrate understanding of the products, processes and services involving customer contact centre service teams and the operation that delivers them
  • Identify opportunities to improve effectiveness of the team through sharing skills, suggesting process improvements and exploiting system potential
  • Support ad hoc projects as required
  • Advanced proficiency of Microsoft Excel
  • Experience of report building & design using Business Objects
  • Database skills – Access, SQL Server or Oracle would be advantageous
  • An ability to draw headlines and information from complicated data sets
  • Methodical approach to tasks
  • Ability to prioritise ever changing workload to deliver on time
  • Experience of working with multiple data sets
  • Aptitude to understand and get involved with multiple systems
15

D&MI Analyst Resume Examples & Samples

  • Strong Analytical skills, with confidence in using and interpreting numerical data
  • Ability to convey complex information clearly and concisely
  • Knowledge of relevant HR legislation, policies and data protection requirements
  • Advanced knowledge of Excel; knowledge of VBA for Excel & Access
  • Good working knowledge of relevant HR systems i.e. PeopleSoft, HRe, WCN
  • Experience of Spotfire, OBIEE and other analytical tools preferable
  • Good communicator and able to manage and liaise with key stakeholders
  • The ability to act with pace to deliver high standards on time
  • Make timely decisions with short term impact and support others to make decisions
  • Delivers consistent results in times of uncertainty, setting a clear example to the team
  • Can adapt to changing priorities positively and helps team to understand them
  • Uses Performance Management to develop self and team to improve results
  • PeopleSoft (HRMS/CRM) Including PS Query & Report Manager
  • Spotfire
  • OBIEE
  • HRe/COR Reporting
  • Oracle CRM
16

Rev Mi-analyst Resume Examples & Samples

  • Diligent and expected to be a ‘self-starter&#8217
  • Expected to provide support to the team manager who will take accountability/responsibility of deliverables
  • Minimal supervisory oversight and able to perform duties with minimal or no guidance
  • Assertiveness required to maintain integrity of accounts
  • Tenacious and control focused
  • Self-driven, motivated and proactive
  • Strong team ethic
  • Qualified accountant(CA, CPA, ACCA) with experience in accounting/Finance function. Preferably with past experience in a banking industry (not essential), Shared Services environment or multi-national company
17

MI Analyst Resume Examples & Samples

  • Location : Gurgaon
  • Strong ability to manage and accommodate demanding situations simultaneously
  • Ability to handle confidential information
  • Experience with global customers will be a plus
18

Dedicated MI Analyst Resume Examples & Samples

  • MI Reporting capabilities and the features of each report available in @Work and Portfolio/Email; experience with American Express MI Reporting is an asset
  • Understanding of relational databases required
  • Advanced knowledge of Microsoft Excel and Access is required
  • Ability to lead client calls or meetings
  • Corporate Travel experience is highly preferred
  • This is a virtual/ remote opportunity, but candidate must be located in EST.**
19

MI Analyst Resume Examples & Samples

  • Strong Analytical skills and an advanced knowledge of Microsoft Excel are essential
  • Proven experience working with SQL
  • Be able to manage and interpret complex sets of data
  • Excellent planning and organisational skills, with the ability to prioritise your time and workload to meet deadlines
  • Self-motivated with the ability to work on your own initiative to challenge and improve processes and procedures
20

MI Analyst Resume Examples & Samples

  • Good understanding of Service Credit / SLA / KPI management and reporting
  • Good interpretational/presentational skills, making data useable in a variety of ways to a non-technical audience
  • Requirement gathering and interpretation, ensuring that what is being requested is actually what is needed to progress or report a business issue
  • The ability to understand changes to business processes and impact them against the present solution in order to maintain service
  • The ability to drive change through the use of data
  • Good understanding of data structures
  • An understanding of ETL processes
  • Good understanding of SQL and SQL Server (version is not important)
  • Excellent understanding of Excel and Access ideally including VBA
21

MI Analyst Resume Examples & Samples

  • Responsible for production of all ongoing and adhoc MI reports for a designated portfolio of clients
  • Provides extensive consultation with internal and external end users of the MI Reporting tools on product usage and functionality
  • Makes effective recommendations to product end users regarding which reports best correspond to the client’s requirements and needs
  • Provides consultation on development and implementation of client hierarchy structure and interfaces within the reporting tools
  • Provides consultation with Client General Managers and clients regarding hierarchy file format and content
  • Generates hierarchy based reports
  • Leverages best practices across broader client base by making reporting/hierarchy/data analysis recommendations to General Managers and clients
  • Maintain a positive and professional demeanor
  • Team oriented; share new insights and developments with team members
  • Commitment to team goals and deadlines
  • Fully proficient with American Express MI Reporting capabilities and the features of each report available in INSIGHTS and Portfolio/Email
  • Extensive understanding of data process flows into the MI reporting tools and how other products and services impact the tools and data (GSI, Data Corrections, Refund/Void processes, etc.)
  • Advanced knowledge of Microsoft Excel; Microsoft Access a plus
  • Strong organization, analytical and problem solving skills
  • Detail oriented with excellent follow up
  • Minimum 2-3 years demonstrated knowledge of Travel MIS requirements, data and product functionality
  • Ability to build and leverage global relationships
  • Global expertise preferred
  • Strong ability to manage and change multiple projects simultaneously
22

Risk MI Analyst Resume Examples & Samples

  • Risk MI
  • Challenging and inquisitive mindset with attention to detail
  • Creativity and ability to think out of the box
  • Highly organised and self-motivated individual able to learn quickly and work in effectively in a team
  • Good understanding of economics and capital markets
  • Prior experience in reporting risk MI to senior audiences
  • Prior experience in Banking institution or consulting firm (in one of the following areas:, Enterprise Risk, Market Risk, Credit Risk)
23

MI Analyst Resume Examples & Samples

  • To provide Complaint MI support service(s) to a wide range of audiences across Barclaycard O&T and to Barclays Group
  • Ensuring MI is delivered on time and to standard
  • Lead development and improvement of reporting
  • Ensure the highest Service standards are achieved for Stakeholders
  • Will work with Stakeholder from a wide range of business functions
  • Will manage the reporting lifecycle; from gathering customer requirements to solution design & delivery
  • Will need to attend / present at Complaints Management business forums; must be able to translate complex technical information in layman’s terms
  • Decision making and problem solving
  • Strong analytical and problem-solving skills are essential to design and build new reporting solutions
  • Must be able to identify data quality issues and remediate appropriately
  • Impact assess proposed wider business changes against reporting deliverables (e.g. system / process changes)
  • Excellent organisational skills and the ability to prioritise when managing several projects at once
  • Experience of working in a highly visible, delivery-focused and fast paced environment
  • Able to translate complex technical material and present to Business stakeholders
  • Management of stakeholder relationships and strong communication skills
24

Junior Business / MI Analyst Resume Examples & Samples

  • Ability to analyse large data sets
  • Good business analysis experience
  • Prior experience of similar work
  • Strong stakeholder management experience
  • Ability to learn quickly & absorb complex concepts and issues
  • Ability to work independently, multi-task, and deliver results
  • Any Project Management experience is a benefit
  • Competent in MS Project, Excel, Visio, Word, and PowerPoint
25

MI Analyst Resume Examples & Samples

  • 2:1 or Masters degree in numerical discipline or business/finance related degree
  • Microsoft Access experience – to intermediate level or advanced
  • Excellent numeracy and computer literacy (e.g. Microsoft Word, and Outlook)
  • Ability to analyse and be creative in the presentation of data
  • Have meticulous attention to detail
  • Be highly organised and able to manage own workload to meet strict deadlines
  • Able to work as part of a team
  • Good interpersonal skills, comfortable at all levels
  • Customer focused and confident when dealing with a range of people
  • Experience in a similar role would be an advantage but not essential
26

MI Analyst Resume Examples & Samples

  • Responsible for production and analysis of all ongoing and adhoc MI reports for a global customer
  • Generates customized reports to meet client requirements, if core reports are not available for specific needs
  • Provides consultation on development and implementation of client hierarchy structure (US and Global), and interfaces within the reporting tools
  • Minimum of 5+ years of analyst experience required
  • Ability to sit onsite in New York City required
  • Travel industry knowledge strongly preferred
  • Fully proficient with American Express GBT MI Reporting capabilities and the features of each report available in INSIGHTS and Portfolio/Email
  • Advanced knowledge of Microsoft Excel; Microsoft Access required
27

Graduate MI Analyst Resume Examples & Samples

  • Provision of high quality reporting, utilising Business Objects, on the performance of the business to support the strategic and day to day decision making processes
  • Use of MS Office systems to link reports and provide meaningful insight into the root cause of Operational issues
  • Development of Reports to the required business standards
  • Manage and prioritise ad-hoc investigation
  • Provide recommendations on report design, ensuring that there are no inaccuracies within the reporting, whilst actively working to improve consistency across the reporting suite
  • Ensure that analysis activity undertaken is in line with Data Protection Act legislation and the use of personal data is fully compliant
  • To deputise for the other MI Analysts when appropriate
  • Minimum of 2:1 degree (or similar) required – degrees with numeracy, science or computing aspects would be an advantage
  • PC Skills, including MS Office suite required but further training will be provided
  • Business Objects or database experience desirable but training will be provided
  • Self-motivated with a drive to identify the root cause of problems and identify solutions
  • Good presentation skills, confident in dealing with internal and external customers along with suppliers
  • Customer focused with a proactive and innovative approach to analysis and resolution of business issues
  • Professional and Flexible approach to work
28

Performance & MI Analyst Resume Examples & Samples

  • Analytical in approach, able to analyse data and identify improvement opportunities and programs
  • Previous demonstrable experience of managing information and Management Information analysis
  • Ability to build excellent relationships with all stakeholders
  • Presentation and Report writing skills
  • Knowledge of MAXIMO v6/7 preferable
  • Microsoft Application skills inc, excel, powerpoint, word, outlook, Project
29

MI Analyst Resume Examples & Samples

  • Key specific accountabilities. The below outlines the key job functions the candidate will be required to perform
  • Ability to analyse less than specific requirements and develop into an actionable plan to satisfy business needs
  • Skill in identifying required information points to facilitate decision making
  • Possess bachelor’s degree
  • 2 years of financial services experience
  • Ability to data mine large volumes of data and present in a format understood by end users
  • Experience translating business requirements from non-technical resources into meaningful data requirements
  • Candidate needs to possess superior analytical and communication skills with ability to interact with personnel at all levels of the organization; customer service skills; organizational skills are a must
  • Ability to handle variety of responsibilities and drive success with limited resources in a matrix organization
  • Highly motivated, energetic, thorough, detail oriented and ability to multi-task
  • Proficiency in SAS/SQL and Excel is a requirement
  • Proficient in visualisation, scoping and design of a diverse range of data needs
  • Experience with finding process improvements to streamline workflows
  • Experience with analytics in Bank Cards or related financial service industry combined, with an understanding of a credit card P&L a big plus
  • Extremely highly proficient with VBA (Visual Basic for Applications) particularly across the Microsoft Office Suite, specifically Excel and PowerPoint
  • Proficiency in Essbase a big plus
30

MI Analyst Resume Examples & Samples

  • Previous experience in an MI Analyst role
  • Highly numerate with advanced excel skills
  • Curious
31

Business MI Analyst Resume Examples & Samples

  • Working with the Delivery Leadership, you’ll create and own the development of the MI vision and strategy in support of Accenture’s Regulatory Services growth agenda
  • Working collaboratively across the Delivery Centre and working with the Client and Delivery Leadership to understand project pipelines and plan MI resource to meet demand
  • Develop a range of training material for the MI team and stakeholders. Working with external providers in creating quality training collateral for the business to support them in developing relevant MI and analytical capabilities
  • Collaborate with other Reg Services specialist teams to understand project pipelines and apply a consistent and pragmatic approach to plan the MI team’s resources accordingly
  • Sharing knowledge and insights with the wider Operations community to help shape best practice and ensure business goals are in line with Accenture strategy
  • Managing a team of MI professionals ensuring resource optimisation for planned, cyclical and unplanned activity
  • To have a broader perspective of potential issues encountered when managing diverse teams and the strategies to overcome them; have a clear understanding of Accenture’s commitment to creating an inclusive culture
32

MI Analyst Resume Examples & Samples

  • Develop an MI framework which support the business with robust and reliable data to aid in management decision making with the objective of maximising profitability
  • Produce daily, weekly and monthly reports which cover all aspects of business performance
  • B-degree in Business information Systems or equivalent
  • 3-5 years’ experience in a large business environment
  • Advanced MS Excel Skills and basic programming skills to process data
  • Experience with SQL, SAS or Teradata
  • Experience in banking
  • Data warehouse knowledge
33

Senior MI Analyst Resume Examples & Samples

  • Intermediate to Advanced user of Excel
  • Strong Stakeholder Management skills
  • Challenge in a positive and professional way
  • Self-Starter with strong time/workload management skills
  • Project Management methodology approach to tasks
  • Proven ability to manage, lead and motivate a team
  • Ability to present data in a variety of accessible formats, to convey information to a diverse range of stakeholders
  • Working knowledge of Business Objects, Access & SQL
  • Understanding of VBA
34

Junior MI Analyst Resume Examples & Samples

  • Excellent communication skills to ensure ability to articulate standards and processes within the PMO and across the Programme. Organisation skills & attention to detail to ensure conformance to the defined standards and processes, within the specified timeframes
  • Confidence to enforce reporting standards and processes and to offer guidance & assistance where these are not being adhered to
  • Ability to identify areas of potential improvement and to flag these within the team
  • Good knowledge of Microsoft Office applications, particular Microsoft Project
  • Ability to define the metrics and SLAs against which report contributors will be measured
  • Able to work within a Matrix environment, fostering close relationships between stakeholders and customers of the information
  • Ability to respond to ad hoc information requests in a fast moving environment
  • Knowledge of Measurements Analysis
  • Knowledge of CMMI
  • PRINCE2
  • MSP
35

MI Analyst Resume Examples & Samples

  • Data Quality Reporting exposure
  • Microsoft Access development experience (including VBA)
  • Microsoft Excel development experience (including VBA)
  • Microsoft SQL Server (2008 or later including development of Stored Procedures), SSRS SQL Server Reporting Services
  • Demonstrable track record of developing and maintaining strong professional relationships at all levels
  • Strong analysis and problems solving skills with excellent attention to detail and a willingness to challenge
  • Proven database management skills
  • Excellent level of numeracy
  • Confident communicator with the ability to explain technical aspects to non-technical colleagues
36

MI Analyst Resume Examples & Samples

  • Supervise deliverables and ensure that the KPI’s for the process supported are met with
  • Monitor completion and accuracy of work that is carried out by Analyst
  • Ensure accurate and timely delivery of services to clients
  • Maintain Error Log and deploy corrective measures so as to ensure optimum quality of services to clients
  • Exception handling and first point of contact for all issues raised by clients and team members
  • Analyzing and highlighting variances between accruals and actual
  • Ensure Client static update is accurate and precise
  • Reconciling and clearing respective Nostro breaks
  • Ensure timely review of Key Operating Procedures/ CMDs in KOPs for process supported and upload of the same on the Manager tool
  • Active participation in organizational and extra-curricular initiatives
  • Contribute and participate towards business re-engineering initiatives
  • Train new recruits and draft training plan/assessments/training modules so as to ensure required flexibility within the team is maintained with respect to training
  • 3 – 4 year in Investment Bank/ Custodian/ Security market intermediary
37

MI Analyst Resume Examples & Samples

  • To capture and understand the needs of internal/external departments for all aspects of forecasting, planning, resourcing, systems configuration and MI/Reporting
  • Create accurate analytical and predictive models and effectively presents them in a readable format using data visualisation methods
  • Create new reports which combine and summarise data from multiple sources to generate meaningful information and knowledge
  • Analyse large volumes of data from multiple sources and present meaningful insight, analysis and recommendations
  • Assist in the design, development and maintenance of databases
  • Advanced excel skills
  • Previous experience developing MI in a customer service environment
  • Ability to understand and interpret data and present meaningful insight to stakeholders
  • Ability to translate complex data into management information
  • Passionate about data and statistical modelling and how this contributes to the business
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Senior MI Analyst Resume Examples & Samples

  • Experience of reporting to senior stakeholders and managing their expectations
  • Experience of coding, SQL and Analytics
  • Highly numerate with advanced Excel skills
  • High level of accuracy and attention to detail
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MI Analyst Resume Examples & Samples

  • Executing new starter, transfer and leaver administration procedures in a timely and compliant way
  • Reconciliation and reporting (both weekly and monthly) on management services resource records
  • Maintenance of departmental databases daily, ensuring updates from HR Talent Acquisition, HR Support, Contingent Talent Acquisition and other sources are reflected accurately
  • Liaison with HR, Line Managers, Senior Management, Business Finance and Project Assurance and Governance
  • Management of Team Outlook Mailboxes – actioning and responding on items, rationalising e-mail strings and filtering/filing as appropriate
  • NHC on-boarding including dedicated mailbox management, assisting Line Managers with the process, updating Workday system and issuing notifications as necessary
  • Assisting, as required, with ad hoc, inter-company on-line surveys
  • Collation and distribution of reports / schedules within set deadlines
  • Reconciliation of resource data between multiple sources (e.g. Workday, Beeline, Databases)
  • Produce and maintain procedure guides for the FMSS processes
  • Provide backup support to the FIL – Resource Approvals function – tasks may include
  • Use of AHA internal Automated Headcount Approval system (training will be given)
  • Collation and submission of resource requests to departmental COEs within set deadlines
  • Manage alerts and coordinate contract extension requests
  • Executing database updates for approved vacancies from all sources in a timely and compliant way
  • Reconciliation and reporting on resource records relating to approved vacancies (weekly & monthly)
  • Assist with automated approvals processes as appropriate
  • Provide backup support to the IT Training function on an ad hoc basis
  • ANY Graduate
  • Excellent working knowledge of MS Office, particularly of Excel but also Outlook, Word, PowerPoint
  • Good knowledge of SharePoint and VBA for excel and knowledge of Visio and Workday (desirable but not essential)
  • Excellent administrative, organisational and numerical skills
  • Ability to multi-task and prioritise workload
  • Ability to communicate with both internal and external contacts – excellent written and oral skills are essential
  • Good proof reading, grammar and written style (use of plain English) and have a competent typing speed
  • Ability to work calmly and efficiently under pressure without compromising attention to detail
  • Conscientious and reliable with a flexible attitude and excellent time keeping
  • Proactive and able to work well in a team environment adapting to different styles of behaviour
  • Ability to communicate collaboratively and efficiently with team members in different locations and time zones
  • Working within timed deadlines with a really good eye for detail and accuracy
  • Outgoing, cheerful personality, enthusiastic, approachable, professional, displaying a sense of humour and able to communicate well with people at all levels
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MI Analyst Resume Examples & Samples

  • Previous experience in data analysis, KPI & MI production
  • Confident with systems, reporting and analysis of data
  • A high level of numeracy / analytical skills
  • The ability to extract, interpret & manipulate data into reports
  • Great time management skills and be able to work to strict deadlines
  • A competent understanding of Excel and PowerPoint
  • Business Objects or SQL knowledge would also be an advantage although not essential
  • Produce management information to agreed standards of accuracy and timescales for real operational use, as well as tactical and strategic decision making by management
  • Provide ad hoc data analysis and provision of interpreted data for senior management when required. Adding value wherever possible by means of thorough interpretation and commentary
  • Deliver high quality reports and presentations in a highly professional user friendly format, bringing clarity of thinking to life through the use of simple communication, to obtain support and sign off to proposals, plans and deliverables
  • Contribute to as well as oversee the delivery of MI related projects
  • Research and understand subject matters in order to provide valuable investigation
  • Ad-hoc analysis of key customer service areas to identify areas where process improvement can occur
  • Manage the use of our dialler to ensure all outbound campaigns are running effectively, through loading customer data in accurately and to agreed timescales
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Senior MI Analyst Resume Examples & Samples

  • Develop and maintenance of robust data processes and reports using SQL and excel
  • Support key projects to develop MI data stores covering all reporting requirements for the CBPF contact centre
  • Liaise with stakeholders to determine reporting requirements
  • Ongoing MI support for key business areas, such as back office productively reports
  • Develop a reporting suite that will be presented back to our executive board on a monthly basis
  • Mentor a junior MI analysis to ensure SQL knowledge is maintained within the team
  • Ensure all reporting is flexible and scalable and incorporates all MI from 3rd party providers
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Graduate MI Analyst Resume Examples & Samples

  • Provide analytical support to the International Sales Team
  • Assist the International Team to ensure accurate reporting of service levels through the monitoring and analysis of MI reporting, and manage the creation of new reports as requested by the International Team
  • Perform regular data analysis to identify and establish trends in client and country behavior
  • Identify and communicate trends and specifics with International team, sales & client teams, clients and the wider business
  • Provide analytical assistance on any ad-hoc client issues where required by International Team
  • Proactively monitor operational performance and provide trends and insight to International Team
  • Manage and control the receipt, processing and analysis of International invoices
  • Manage the creation of International Contracts and monitor the negotiation process
  • Monitor the IT integration process with the European Network Centre and Hermes UK IT teams
  • Excellent customer focus and commercial awareness
  • Genuine passion and enthusiasm for Data Analysis
  • Self motivated and capabale of working on own initiative and as part of a team
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Product & MI Analyst Resume Examples & Samples

  • Gather and consolidate data on product performance and usage, produce monthly dashboards and reporting for leadership consumption
  • Other administrative responsibilities
  • Advanced Excel skills and advantage (VBA, Macros)
  • Prior experience of project work
  • Knowledge of internal GPM or GPD&O processes and frameworks an advantage
  • Knowledge of the B2B sales processes an advantage
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MI Analyst Resume Examples & Samples

  • Perform insightful analysis and in-depth data reviews, ensuring efficacy and accuracy in order to work towards global growth of the Marsh Global Placement offering
  • Leverage data to assist in the design and execution of process and business solutions
  • Assist with the design, development, deployment and embedding of key MI systems and reporting solutions
  • Act as the primary point of contact for system maintenance activities and data checks
  • Ensure a proactive approach to business analysis and reporting, partnering with relevant stakeholders and acting as a key link between support and carrier-facing colleagues
  • Work across Marsh International to understand limitations in data, system issues and difference in processing business
  • A proven background utilising analytical skills in order deliver management information, ideally within the Insurance sector
  • Previous experience of recognising errors or inconsistencies in reporting output, and supporting application development projects to work towards a resolution
  • Strong technical capabilities in tools and applications such as Excel, VB, MS Access and Qlik, for the purposes of application development and reporting
  • Very high level of accuracy with excellent attention to detail and an ability to self-check work prior to review
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Banking Hrbp & MI Analyst Resume Examples & Samples

  • Degree (or equivalent)
  • Previous HRBP experience, ideally from within an Investment Bank or similar front office environment
  • Compensation and Employee relations experience
  • Experience of building strong relationships and acting as a trusted advisor, working with and influencing management
  • Commercial mindset with an interest in the businesses, the environment and its people
  • Numerate, analytically minded and commercially astute – able to analyse, conceptualise and evaluate potential solutions as well as having a commercial view of future planning and strategy requirements
  • Experience across all HR disciplines – Comp, Employee Relations, Performance Management and Learning and development
  • Technical proficiency in Excel
  • Strong interpersonal skills – team player essential
  • Execution oriented – excellent problem solver, flexible and adaptable in approach
  • Excellent eye for detail, even when managing high volumes of work
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MI Analyst Resume Examples & Samples

  • Preparation of Monthly / Quarterly / Yearly Dashboards
  • Preparation of Daily Productivity and Quality Reports
  • Perform analysis based on key performance indicators
  • Client Reports & Management Reports (Headcount, Attritions and Seat utilization)
  • Preparation of associate performance scorecards
  • Creation and maintenance of data, reporting, assisting the support teams with general queries
  • By using statistics and logical reasoning is able to produce management information
  • Collation and distribution of reports within set deadlines
  • Experience in working on different MS Office reporting & database tools for e.g., MS Excel, MS Access, MS PowerPoint etc
  • Knowledge of Access
  • Ability to think differently and incorporate suitable changes on existing reports
  • Ability to convert raw data in to statistical data which can be presented to the higher management
  • Ability to plan and organise when faced with multiple tasks
  • Competent communicator both formally and informally
  • Proactive in problem solving
  • Ad-hoc projects/tasks (e.g. designing macros) to improve processes
  • Flexible working approach
  • Excellent facilitation and presentation skills
  • Experience and Qualifications Required
  • Should have 2 - 4 yrs relevant exp
  • Excellent communication, interpersonal and client services skills. Excellent written and spoken English language
  • Proactive approach to problem solving and service improvement
  • Strong Excel, power point and word skills
  • Good knowledge of UK and India operational processes
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MI Analyst Resume Examples & Samples

  • Experience in the use of reporting tools delivered with ATS (e.g. BOXI, Oracle Business Intelligence, TalentLink’s own)
  • Advanced Excel (Pivot Tables, Power View, Charts, Lookups, Macros & VBA) & PowerPoint
  • Proven experience of communicating effectively with clients to identify their needs and evaluate alternative business solutions with project management and ability to increase customer satisfaction and deepen client relationships
  • Excellent communication skills to work with both technical colleagues and the wider business
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Senior MI Analyst Resume Examples & Samples

  • Ability to work on own initiative and to tight deadlines
  • Good communicator: balances talking and listening in meetings, communicates complex issues simply and clearly, shares ideas and knowledge with others, ability to influence and challenge in a cross-functional environment
  • Meticulous attention to detail and a passion for excellence
  • Excellent knowledge of Microsoft products; ideally an advanced user of Excel (including knowledge and experience of using Visual Basic)
  • At least 3 years in a results driven Information environment (within Call Centre would be advantageous) including experience of Management Information; Database analysis and Project Management
  • Experience in using Business Objects and or equivalent. Can demonstrate ability to operate and work at Advanced level report writing. Knowledge and application of Business Objects accessing Multi Universes
  • Knowledge of Customer Segmentation techniques
  • Knowledge and application of the 80/20 rule to identify where most of the benefit of a Call Centre campaign is generated
  • Proven track record in data analytics, provides insight as well recommendations for changes and convinces key decision makers of business benefits of the proposed solutions
  • Qualified by experience
  • Educated to ‘O’ Level/ GCSE
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MI Analyst Resume Examples & Samples

  • Provide effective portfolio and operational management information (MI) to the leadership team, cPMO Managers and PMs to enable visibility of the Change Portfolio, programmes and projects status including any insight that have been determined by the project or programme status provided
  • Identify and highlight progress and slippage of projects and programmes across the portfolio, comparing actuals against baseline and critical path to the cPMO Manager recommending appropriate remedial actions where required
  • Ensure MI is presented in a format to engage the audience to support effective decision making
  • Maintain and update the portfolio, constructively challenging PMs on quality of input where appropriate ahead of the governance cycle
  • Preparation of packs in a variety of formats for senior leadership, executive committees and other stakeholders across all levels of the organisation
  • Co-ordinating the project assurance framework by preparing monthly in-flight reviews of project and programme documentation to produce thematic analysis to the cPMO Manager
  • Support operational and portfolio risk management reporting
  • Contribute to the development and maintenance of the Change Methodology, processes, tools and systems utilised by the PMs to delivery projects and programmes
  • Identify, develop and implement improvements to change processes so that these remain fit-for-purpose
  • Support the financial management of the change portfolio in partnership with the Finance
  • Manage own workload to ensure deadlines are met and critical requests are prioritised
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MI Analyst Resume Examples & Samples

  • Leverages best
  • Fully proficient with American Express MI Reporting capabilities and the features of each report available in @Work and Portfolio/Email
  • Advanced knowledge of Microsoft Excel; Microsoft Access and Microsoft power point
  • Works best under pressure with competing demands for your time
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Systems & MI Analyst Resume Examples & Samples

  • Manage and oversee data and MI providing actionable insight for BIA data globally, from audit planning, through to issue tracking and Management Information reporting. Provide the operational information and reporting system that enables our teams to succeed
  • Support the BIA Operations Director in developing and supporting the delivery of an Operations and Technology strategy which enables BIA to achieve its strategic intent
  • Identify, socialise and implement tools and process improvements which drive efficiencies across BIA
  • Lead discussions with internal and external BIA stakeholders on new insights and analytics
  • Investigate new and emerging data mining tools that could bring new insights for stakeholders on unstructured data
  • Develop a wide network of contacts across BIA and the business to identify and work towards common goals
  • Know our clients/customers and understand how team’s work benefits them
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Senior MI Analyst Resume Examples & Samples

  • Enable data led decision making through targeted insight
  • Respond to request for support from Operations Directors to enable understanding of operational performance trends through targeted insight
  • Support target setting and identification of opportunities for improvement in key performance areas
  • Identify opportunities to maximize business performance
  • Spot and maximize value adding opportunities, through proactive research into any variances in operational performance and identify underlying causes
  • Provide analytical support across Operations and/or specific Functional Business Units
  • Contribute to Strategic Business initiatives and projects across operations by providing performance analysis to support strategies
  • Clear, concise, effective communication of performance is necessary in order to present observations and recommendations in a logical, compelling and influential manner, which will ensure stakeholder understands and action
  • Experience of strategic problem solving in a global business
  • Ability to influence Senior Executive Stakeholders (Tier 5 and above)
  • Effective communicator including presentations, negotiation and influencing
  • Commercial, financial and business acumen
  • Good Level of SQL/SAS Knowledge
  • Experience of Staff Management
  • A self-motivated team player who is able to define, structure and prioritize work for self as well as others, but who also has the flexibility and capability to change priorities when circumstances dictate
  • Statistical background with grounding in key techniques required in business analysis (e.g. regression analysis)
  • Knowledge of Group structures and interfaces
  • Knowledge of Control Management and Corporate Governance
  • Knowledge of Business Disciplines (e.g. Sales, Marketing, Finance, Operations, IT)
  • Knowledge of Supplier management frameworks both on and offshore
  • Ability to influence and build constructive relationships with any level in any team
  • Commercial and Financial management preferred
  • Flexibility of location including the possibility of domestic and international travel
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MI Analyst & Product Analyst Resume Examples & Samples

  • Handle ad-hoc requests relating to product usage and performance
  • Work with GPM and GPD&O to compile data on projects (progress to plan, risks etc.)
  • Co-ordinate projects and product management initiatives as identified by the Product Manager
  • Manage work streams within projects as identified by the Product Manager
  • Advanced Excel skills and advantage (VBA, Macros,Pivot tables, lookup,formulae)
  • Sound knowledge of Salesforce reporting capabilities
  • Experience using PowerPoint to prepare presentations
  • Knowledge of B2B payments and working capital optimisation an advantage
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MI Analyst X Resume Examples & Samples

  • Expert knowledge of the Microsoft Data stack, including SSIS, SSAS and SSRS
  • Aware of data security, and data protection issues and requirements
  • Ability to manipulate large datasets and create dashboards
  • Ability to turn data into meaningful output