Assistant Housekeeper Resume Samples
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Assistant Housekeeper Resume Samples
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Guide the recruiter to the conclusion that you are the best candidate for the assistant housekeeper job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.
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PA
P Aufderhar
Pete
Aufderhar
73133 Aaron Islands
Los Angeles
CA
+1 (555) 281 5275
73133 Aaron Islands
Los Angeles
CA
Phone
p
+1 (555) 281 5275
Experience
Experience
Chicago, IL
Assistant Housekeeper
Chicago, IL
Pfannerstill, Walsh and Gleason
Chicago, IL
Assistant Housekeeper
- Inform other relevant operating departments, of housekeeping matters
- Working knowledge of radios, blackberries and phones
- Assist in creating a work environment that promotes teamwork, mutual respect and employee satisfaction
- Make recommendations to his/her supervisor regarding improved methods and procedures so as to have a positive impact on guest/associate satisfaction
- Evaluate, praise, and discipline housekeeping employees when necessary
- Cover the Supervisor Housekeeping Office position when he/she is off or on vacation
- Inspect and grade work performance of associates to ensure standards are being met
present
Chicago, IL
Assistant Housekeeper
Chicago, IL
Turner and Sons
present
Chicago, IL
Assistant Housekeeper
present
- Assist with Lost and Found, including packing and mailing of packages
- Handles general inquiries by Room Attendants regarding guest requests and may provide information concerning daily operation of overall housekeeping department
- Assist in the interviewing, hiring, and training of employees
- Assists with Lost and Found, including packing and mailing of packages
- Initiate and maintain effective communication within housekeeping, engineering and front office department
- To assist in training, supervision and maintenance of grooming and standards within the scope of responsibility
- Schedule routine inspections by supervisors, of all housekeeping areas including occupied and non-occupied rooms
Education
Education
Bachelor’s Degree
Bachelor’s Degree
Tulane University
Bachelor’s Degree
Skills
Skills
- Excellent grooming standards
- Has excellent Inter-personal and communication skills
- Excellent leadership, interpersonal and communication skills
- Experience managing a department and Profit and Loss account
- Ability to work under pressure
- High level of IT proficiency
- Housekeeping experience in the hotel/leisure/retail sector in a managerial or supervisory capacity
- Flexibility to respond to a range of different work situations
- Familiar with Property Management Systems
- Committed to delivering high levels of customer service
4 Assistant Housekeeper resume templates
Read our complete resume writing guides
1
Assistant Housekeeper Resume Examples & Samples
- Competitive Salary & Wages
- Excellent Training and Development opportunities
- Complimentary accommodation at other Four Seasons Hotels
2
Assistant Housekeeper Resume Examples & Samples
- Be able to manage a large and diverse team
- Have a proven housekeeping career record (minimum 1 year in a senior supervisory role)
- Be able to motivate a team
- Manage room cleaning productivity and achieve departmental targets
- Be an expert on the job trainer, taking into consideration language and cultural differences
- Knowledgeable about recruitment and performance management
- Have Opera (PMS) experience in rooms allocation minimum 1 year
- Communicate in English language both written and verbal
- Be a role model, who leads by example
- Have a proven ability to coordinate various tasks simultaneously
3
Assistant Housekeeper Resume Examples & Samples
- Participates in and enforces quality assurance for Housekeeping Department and department cost control measures
- Direct the work assignment of supervisory and non-supervisory team members
- Monitor housekeeping team members to ensure guests receive prompt and courteous service
- Inform other relevant operating departments, of housekeeping matters
- Schedule routine inspections by supervisors, of all housekeeping areas including occupied and non-occupied rooms
- Inspect guest rooms in all housekeeping areas on a regular basis to ensure furnishing, facilities and equipment are clean and in good repair, well maintained and replace or refurbish as required
- Supervise outside contractors to ensure contractual compliance
- Assist in monitoring and controlling housekeeping procedures including lost and found, key control, security and emergency procedures, health and safety for employees and guests
4
Assistant Housekeeper Resume Examples & Samples
- Ability to effectively communicate both verbally and in written
- Minimum of two years progressive hotel supervisory experience. Previous experience in the housekeeping department preferred
- Experience with training, basic financial management and customer service
- Proficient in general computer knowledge: Microsoft Office and hotel guest response systems; Opera and HotSOS systems experience preferred
- Ability to identify priorities, solve problems, produce desired results and be accountable for commitments
- Possess strong leadership, communication, organization and relationship building skills
- Hospitality management degree preferred
5
Assistant Housekeeper Resume Examples & Samples
- At least 1 year of housekeeping supervisory experience in a large hotel & casino and or other industry, preferably in rooms
- Ability to schedule employees in order to maximize efficiency and fairness
- Organizational skills to function effectively under time constraints and within established deadlines with particular attention to detail
- Working knowledge of computer skills
6
Assistant Housekeeper Resume Examples & Samples
- Supervise Housekeeping employees and Floor Supervisors to ensure they adhere to and enforce company and department goals for the health and welfare of the guest and the property
- Actively promote and deliver guest service consistent with the company’s core standards and brand attributes
- Assist in creating a work environment that promotes teamwork, mutual respect and employee satisfaction
- Ensure employees are conforming to the sanitation requirements of local health laws and OSHA regulations
- Meet daily written and visual inspections as assigned
- Evaluate, praise, and discipline housekeeping employees when necessary
- Assist in the interviewing, hiring, and training of employees
- Completes a daily summary and maintains records including work orders and repairs needed
- Ensure paperwork is correct and the proper amount of units/credits is completed by each employee in their assigned area
- Handle special projects as assigned along with normal daily assignments
- Perform all other job related duties as requested
- Able to perform basic math
- Working knowledge of radios, blackberries and phones
- Working knowledge of computer programs, such as Word, Excel, Outlook
7
Assistant Housekeeper Resume Examples & Samples
- Relief in the absence of the Housekeeper
- Plan manning for all relation areas such as Uniform Room, Houseman, Desk Clerk, Room and Public Area to ensure daily operations run smoothly
- Ensure the highest stardards of cleanliness and maintenance in all areas under the Housekeeping Department
- Assist, assign and supervise all supervisors in their work and handling of daily operational issues
- Train, motivate and evaluate staff accordingly
- Handling guest complaints or needed with a view to positive resolution and follow up on corrective actions
- To actively participate and contribute to Corporate Social Responsibilities in line with Accor's vision and mission
8
Assistant Housekeeper Resume Examples & Samples
- Prepare monthly rosters and reports
- Supervise and train the Room Attendants/Housekeeping Attendants
- Inspect and maintain the cleanliness of all guest rooms, public areas and surrounding service areas adhering to the standards required by the Hotel
- Ensure all guest room amenities are replenished
- Update room status accordingly
- Report areas needing repairs and ensure job is done
- Carry out other tasks assigned by the Executive Housekeeper
9
Assistant Housekeeper Resume Examples & Samples
- Inspect at least 10 Guest Rooms daily
- Inspect hallways, linen rooms, Guest elevators, stairwells and make sure they are always Clean and Safe
- Issue Keys and Daily Assignment to the Guest Room Attendants
- Issue disciplinary action to none supervisory employees when policies and procedures are not followed
- Receive and account for every Keys and Assignment from the Guest Room Attendants at the end of every shift
- Update Guest Room status as the status of the Guest Rooms progresses
- Make sure that every GRA does complete her daily work which is 16 points total
- Assign/schedule Guest Rooms to be shampooed on a daily basis
- Assign Pre-registered, VIP, Rush rooms to GRAs in a timely manner
- Cover the Status Board Operators for breaks or when needed
- Work as Status Board Operators when off or on vacation
- Cover the Supervisor Housekeeping Office position when he/she is off or on vacation
- Make sure that all the Employees are using the proper chemicals given to them. All chemical bottles properly labeled. Employees cannot bring their own chemicals to use clean Guest Rooms
- Communicate all important information to all Housekeeping Employees
- Make sure that all Health & Safety policies and procedures are being followed by all the Employees
10
Assistant Housekeeper Resume Examples & Samples
- Acts as the key contact for the Room Attendants, ensuring information is communicated, procedures are in place, standards are met and challenges are resolved
- Inspects VIP arrivals and stayovers, FPC arrivals and follows up on special VIP and FPC requests
- Performs routine inspections on Room Attendants, relating to corporate room standards and provides assistance or support to make necessary corrections
- Handles general inquiries by Room Attendants regarding guest requests and may provide information concerning daily operation of overall housekeeping department
- Assist the Senior housekeeper with daily duties to ensure efficiency and effectiveness of the housekeeping operation
- Ensures Fairmont standards are met and exceeded
11
Assistant Housekeeper Resume Examples & Samples
- Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction. May assist in coordinating the special needs and requests of VIP, repeat guests and members of frequency program(s)
- Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their respective job duties
- Assist in controlling expenses and minimizing waste in all areas of housekeeping. Participate as needed in the preparation of the annual departmental operating budget and financial plans which support the overall objectives of the hotel
12
Assistant Housekeeper Resume Examples & Samples
- Direct the work assignment of supervisory and non-supervisory personnel
- Monitor housekeeping personnel to ensure guests receive prompt and courteous service
- Ensure that consumption of guest supplies is under control
13
Assistant Housekeeper Resume Examples & Samples
- Ensures that all standards of cleanliness and maintenance are consistently met throughout the department by all associates
- Provides Supervision of assigned Housekeeping associates and areas to ensure job duties are completed
- Assists with the daily operation of the Housekeeping department and acts as manager on duty for the department as applicable
- Counsels associates to include completion and administering of written performance appraisals
- Administers discipline as needed and ensures disciplinary procedures are followed
- Provides training to all Housekeeping staff as applicable
- Assists with all administrative responsibilities and completes written reports
- Inspects and grades work performance of associates to ensure standards are being met
- Participates in the promotion of safety and security in assigned areas
- Represents the hotel with professionalism and decorum
- Previous housekeeping supervisory experience of at least 1 year preferred
- Ability to communicate effectively to associates, Bi-Lingual a plus
14
Assistant Housekeeper Resume Examples & Samples
- To ensure maximum efficiency in performance of housekeeping personnel
- To acquire and maintain immaculate guest rooms and public areas
- Initiate and maintain effective communication within housekeeping, engineering and front office department
- Degree or Diploma in Hospitality Management or equivalent
- Written and spoken English and Mother Tongue
15
Assistant Housekeeper Resume Examples & Samples
- Ensure that all standards of cleanliness and maintenance are consistently met throughout the department by all associates
- Provide Supervision of assigned Housekeeping associates and areas to ensure job duties are completed
- Assist with the daily operation of the Housekeeping department and act as manager on duty for the department as applicable
- Inspect and grade work performance of associates to ensure standards are being met
- Represent the hotel with professionalism and decorum
- Attend all required Housekeeping Department and other meetings
16
Assistant Housekeeper Resume Examples & Samples
- Please note that only short listed applicants will be notified
- Assisting the Housekeeping Manager in managing the Housekeeping Department
- To ensure that all Housekeeping duties are carried out to the highest standard
- Assist and maintain in control of guestrooms & public area supplies
- Conduct checks on condition of furniture of fixtures and fittings
- Attend to complaints and requests
