Applications Support Engineer Resume Samples

4.5 (85 votes) for Applications Support Engineer Resume Samples

The Guide To Resume Tailoring

Guide the recruiter to the conclusion that you are the best candidate for the applications support engineer job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies

Tailor your resume & cover letter with wording that best fits for each job you apply

Resume Builder

Create a Resume in Minutes with Professional Resume Templates

Resume Builder
CHOOSE THE BEST TEMPLATE - Choose from 15 Leading Templates. No need to think about design details.
USE PRE-WRITTEN BULLET POINTS - Select from thousands of pre-written bullet points.
SAVE YOUR DOCUMENTS IN PDF FILES - Instantly download in PDF format or share a custom link.

Resume Builder

Create a Resume in Minutes with Professional Resume Templates

Create a Resume in Minutes
LD
L Davis
Lukas
Davis
356 Hoppe Shoals
Los Angeles
CA
+1 (555) 932 9182
356 Hoppe Shoals
Los Angeles
CA
Phone
p +1 (555) 932 9182
Experience Experience
Houston, TX
Applications Support Engineer
Houston, TX
Dare Inc
Houston, TX
Applications Support Engineer
  • Provide assistance in administration of ITIL Service Management
  • Assist USPS development community to perform tests and implement software, adds, and changes
  • Provide feedback to design and development engineering for product improvement
  • Provide reports to USPS Management to share solutions found
  • Provide weekly status reports and maintains hours worked on projects
  • Provide technical support for Sales Representatives on site assisting in the closure of business
  • Contribute to firm-wide automation framework development
Dallas, TX
Onsite Applications & Support Engineer
Dallas, TX
Rutherford-Reichel
Dallas, TX
Onsite Applications & Support Engineer
  • Assists with interfacing between the field organization and internal support structure by providing timely technical assistance to the assigned customer
  • Works in conjunction with other staff to coordinate new system placements, develop leads, promote upgrades and contract renewals etc
  • Provide technical support to staff, contractors and customers
  • Provide timely and accurate reports as requested
  • Manage service parts inventory levels
  • Serve as a focal point for problem resolution assistance
  • Respond to service requests and ensure customer satisfaction
present
Boston, MA
Software Engineer Lead-ci-cd Applications Support Engineer
Boston, MA
Predovic Inc
present
Boston, MA
Software Engineer Lead-ci-cd Applications Support Engineer
present
  • Innovate and design industry leading technology solutions to promote agility in the IaaS/PaaS stack
  • Assist in automating development, QA and release management tasks
  • 25% Manage, build and evolve CI/CD pipelines for LOB applications
  • Construction and implementation of Continuous Integration and Continuous Delivery (CI/CD) processes
  • Drive continuous improvement in areas of Development, QA, and Release Management
  • Foster collaboration across functional teams including Development, Infra, and Operations looking for and implementing changes to facilitate faster deployments, shorter lead times in releases
  • 65% Support design, development, deployment, and maintenance of multi-tiered web applications
Education Education
Bachelor’s Degree in Computer Science
Bachelor’s Degree in Computer Science
Towson University
Bachelor’s Degree in Computer Science
Skills Skills
  • Ability to provide detailed case notes according to internal procedures and standards of quality,
  • Basic ability to analyze and understand Error Logs, Configuration files, network maps, MIB's, Packet captures event logs, etc
  • Ability to work in a fast-paced, ever-changing professional office environment
  • Knowledge and experience on following tools/products is desirable
  • VMware administration and troubleshooting knowledge highly desired
  • Solid knowledge of technical architecture/infrastructure
  • Excellent communication skills, written, verbal and non-verbal
  • Excellent documentation, source code management and organizational skills
  • Excellent spoken and written communication skills in English
  • Basic TCP/IP Networking skills
Create a Resume in Minutes

15 Applications Support Engineer resume templates

1

Applications Support Engineer Resume Examples & Samples

  • Work closely and partner with the aligned Applications development team as well as our Service and Delivery team in order to maintain appropriate service levels
  • Manage incidents
  • Develop solutions for improvement
  • Drive root cause analysis for resolving high impact issues
  • Advanced UNIX Skills andWintel power-user or System Admin skills
  • Strong scripting skills, and should also have served in a production support capacity
  • Advanced trouble shooting skills are a must, and knowledge of monitoring and alerting mechanisms are an asset
  • Familiarity with configuration/ release management and the ability to recommend 'best practices' are also a plus
  • Experienceof UNIX (Solaris), Linux, and Wintel experience
  • Experience of real life production systems support experience
  • Experience of Unix Shell Scripts (Bourne shell, Korn shell) or Wintel scripting (VBScript or PowerShell)
  • Experience ofApacheTomcat or IIS administration
  • Strong Unix Administration Experience
  • SQL, Oracle or MS SQL specific experience a plus
  • Solid knowledge of technical architecture/infrastructure
  • Strong troubleshooting skills required
  • Knowledge of TCP/IP and networks in general beneficial
  • Highly motivated, disciplined, self starter with high energy
  • Takes the initiative and a strong desire to succeed
  • Goal orientated and thrives under pressure
  • Proactively and courageously seeks challenges
  • Excellent communication skills, written, verbal and non-verbal
  • Strong relationship management & influencing skills (emotional intelligence)
  • Pragmatic, creative, forward thinker with sound logic and reasoning
  • Able to work and deliver within a distributed team environment
  • Flexible, able to pick up new tasks, concepts and tools easily
  • Requires a logical approach to problem solving and a strong sense of urgency
2

Applications Support Engineer Resume Examples & Samples

  • Management and resolution of problems and incidents
  • Management and administration of IT applications
  • Design and development of application enhancements
  • Adhoc reports and Management information
  • Performance monitoring and basic administration of architecture (e.g. underlying SQL database)
  • Provide assistance in administration of ITIL Service Management
  • Undertake trend analysis of Incidents, Problems and requests
3

Applications Support Engineer Resume Examples & Samples

  • 2+ year’s experience in an IT related role or comparable education
  • VMware administration and troubleshooting knowledge highly desired
  • Solid understanding of a virtualized infrastructure environment using VMware technologies
  • Solid understanding of LAN/WAN protocols and topologies. For example: TCP/IP, Ethernet, etc
  • Basic understanding of network security concepts such as NAT, VPN, IP Sec., and Firewalls
  • Basic understanding of internetworking hardware such as switches, routers, VPN devices, Internet Access Devices, Remote Access Devices, etc
  • Basic understanding of Network Administration, including users, permissions, Client/Server networks, login authentication, SNMP, Network Admin. Software, etc
  • Basic ability to analyze and understand Error Logs, Configuration files, network maps, MIB's, Packet captures event logs, etc
  • Ability to work in a fast-paced, ever-changing professional office environment
  • Excellent analysis, trouble shooting, and communications skills
  • Ability to provide detailed case notes according to internal procedures and standards of quality,
  • Driven and responsible, requiring a minimal amount of supervision
  • Spelling/grammar and typing proficiency required
  • Passion for taking care of the customer and resolving the customer's problems
4

Senior Applications Support Engineer Resume Examples & Samples

  • Bachelor's degree in Information Technology
  • Minimum 8-10 years experience installing/supporting applications and direct engagement with business users
  • Knowledgeable of Windows, Office product suite, VPN and local area network. Any knowledge of Thompson One, BetaLink and ILX is a plus
  • Knowledge of principles for providing strong customer and personal service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Ability to work well collaboratively in a team environment. Good interpersonal interaction and able to work
  • Ability to demonstrate proactive approach to problem resolution, strong troubleshooting, and problem solving skills
  • Understanding of compliance functions within a financial organization will be a plus. Knowledge of industry standard IT best practices, including disaster recovery and high availability concepts a plus
  • Some travel by car and/or air in conjunction with local, regional and/or national travel, up to 10%
5

NDG Headworn Device Applications Support Engineer Resume Examples & Samples

  • Assume the primary technical relationship with enterprise customers, OEM partners, and 3rd party developers using, building on, and developing on Intel's wearable platform - this includes product distributed across device level HW and SW, mobile apps (iOS and Android), web, and cloud
  • Support Engineering in translating and prioritizing customer requirements into the main development stream
  • Provide Engineering support where use case specific development and/or testing is required to support a given account - This includes writing sample apps and/or coding templates
  • Help identify customer/partner/developer requirements and implications on engineering
  • Inform our development strategy to ensure the technical needs of our partners are met
  • Propose and document support material (ie App Notes) to up-scale our support reach, and better enable our partners to succeed with minimum effort and TTM
  • Work directly with Product, Engineering, Business Development, and Sales teams on a regular basis
  • Knowledge of distributed system architectures - specifically iOS and Android applications connecting to wearable devices (RTOS and Android based) and the cloud. Knowledge in all 3 segments and/or deep knowledge in a subset is desired
  • 3+ years of experience in applications engineering and/or software development. Preferably in consumer products; wearable device experience a plus
  • You must be an excellent communicator, with stellar listening skills and both written and oral communication skills
  • Direct experience interacting with tier 1 OEM customers, sales, developers, end-users, as well as technology partners to support their development efforts to ultimately make them successful in shipping end-user product
  • Experience with Scrum and Agile development environments is a plus
  • Technical background and proficiency: BEng/BS degree or equivalent, MBA a plus
6

Engineering Applications Support Engineer Resume Examples & Samples

  • It is a customer facing role that covers system set-up, administration and problem resolution, and the use of application technologies to deliver improvements and efficiencies to engineering design activities
  • Implementation and support of engineering design applications
  • Administration and configuration of 3D modelling tools
  • Administration and configuration of SQL and Oracle data bases
  • Assisting with development and customisation of system deliverables such as drawings / reports, based on project requirements
  • Liaison with internal and external business customers to analyse and deliver system requirements
  • Assisting in problem diagnosis and resolution
  • Ensuring application developments or changes are fully tested
  • Development of systems procedures
  • Monitoring of system performance to ensure the smooth operation of deployed systems
  • HNC or equivalent preferred
  • Project experience of Intergraph Smart 3D and SmartPlant Review Administration, Reference data (Catalogue) customisation, drawings reports, SQL Server and Oracle Database Administration essential
  • Experience in 3D design with SmartPlant 3D
  • Experience in a petrochemical engineering environment preferred
7

Applications Support Engineer Resume Examples & Samples

  • To be the primary contact for new client setup tasks
  • Coordinate with inshore and regional offices setups and requisites for new client configurations
  • Coordinate with account teams the migration of existing clients making sure down time is as minimal as possible
  • Tracks the resolution of any onboarding and provisioning related problems
  • Coordinates the need of hardware and resources with appropriate individuals/groups for onboarding
  • Ensures effective communication to internal customers during the provisioning process
  • Must have experience supporting Windows Server, IIS, SQL Server (and Transac) and Networking issues
  • 2 – 4 years operations support experience in a high-availability environment
  • 2 – 4 years’ experience working in a cross-functional team environment that includes Technical Support, Developers, SAs, DBAs, Systems administrators, etc
  • 1 – 2 years’ experience of Linux/Unix production environments, networking and security concepts
  • 1 – 2 years’ experience of MS SQL experience
8

Senior Applications Support Engineer Resume Examples & Samples

  • Acts as second tier in alert response and incident resolution
  • Escalates outage and other production interruptions to appropriate individuals/groups
  • Provide advanced troubleshooting to identify the infrastructure element or application bug related to an incident or service request
  • Ensures effective communication to internal customers
  • Manages incidents and service requests to resolution
  • Monitor and manage ticket queues across operational teams to ensure that SLA’s are met
  • Degree of college education in a technical career or BA/BS in technical discipline
  • 3 – 4 years operations support experience in a high-availability environment
  • 3 – 4 years experience working in a cross-functional team environment that includes Technical Support, Developers, SAs, DBAs, etc
  • 3 – 4 years experience of Windows production environments, networking and security concepts
  • 3 – 4 years experience of database concepts (MSSQL) and general web technologies preferred (HTML, XML, API)
  • Ability to perform well in fast-paced, high-pressure environment
  • Experience with ITIL/ITIL Foundation certificate preferred
9

Linux Applications Support Engineer Senior Resume Examples & Samples

  • Acts as second tier in identifying production related incidents and issues. This includes detection of system, application, or performance degradation or unavailability
  • Tracks the resolution of any system or application problems
  • Employs production monitoring tools to ensure that all systems & applications are running and have as close to 100% availability as possible
  • 5+ years operations support experience in a high-availability environment
  • 5+ years experience working in a cross-functional team environment that includes Technical Support, Developers, SAs, DBAs, etc
  • 5+ years experience of Linux/Unix production environments, networking and security concepts
  • 5+ years experience of at least one high level language (C/C++, Java, Perl, Ruby, Python) and database concepts (SQL) and general web technologies preferred (HTML, XML, API)
10

Fusion Applications Support Engineer Provisioning Area Resume Examples & Samples

  • Fusion Applications Provisioning (Install). Provisioning orchestrates the installation, configuration, and deployment of Oracle Fusion Applications product offerings
  • Life Cycle Management (Patching) & Upgrades. Change Management (Patching) is about patching FA using the FA Patch Manager, and also the tools to apply Patch-sets and Roll-up patches
  • Migration. Migrating application unlimited (Peoplesoft, JDE etc.) to Fusion Applications
  • Setup Manager. Setup Manager enables rapid and efficient planning, implementation and deployment of Oracle Fusion Applications through self-service administration
  • Operating System (Intermediate): Unix / Linux
  • Database Related (Intermediate): Good understanding of Database architecture; Proficient in DDL operations; SQL scripting
  • ERP Related (Intermediate): Previous working experiences with an ERP product (e.g. EBS, Peoplesoft or JDEdwards); Conceptual understanding of SetID
  • Middle Tier & Networks: Good understanding of 3/4 Tier architectures; Fair understanding of Centralized security (LDAP servers, Single Sign-On); WLS architecture concepts and WLST scripting
  • XML: DTD's, Namespaces, XML Schemas, XPath and XSLT
  • Ready to perform in an ever changing environment with a can-do attitude Must have a support background and well-developed troubleshooting skills
  • Ability to analyze details and work with incomplete or ambiguous data
  • Knowledge of Application Installs and Life Cycle management
  • An wide-ranging understanding of traditional and emerging technology
11

SPP & ID Applications Support Engineer Resume Examples & Samples

  • Assume the role of SPP&ID Administrator on a number of Projects
  • Configure the application to suit Client and Project needs
  • Advise Project teams regarding the implications of engineering strategies and work processes on the set-up, use and handover of project SPP&ID databases
  • Take responsibility for the integrity and health of Project databases in terms of inconsistency management and maintenance utilities
  • Act as the interface between ICT and the project team for all SPP&ID related queries and activities
  • Produce appropriate project documentation including procedures and designer instructions
  • Prepare project SPP&ID databases for Client handover
  • Represent the Company at external conferences and user forums as required
  • Intergraph SPP&ID User and Administration training - Essential
  • Microsoft Visual Basic - Awareness
  • Relevant industry project execution experience
12

Applications Support Engineer Resume Examples & Samples

  • Resolve ad-hoc requests from users
  • Automation of solutions through user empowerment
  • Challenge and vet requests to ensure compliance with our best practices
  • Support mission critical applications (in-house .NET and 3rd party vendor)
  • Outage/performance degradation resolutions
  • Proactively identify issues and resolve them before users are impacted
  • Participate in the change advisory board (risk mitigation/implementation advisement) and implement change requests
  • Assist in production releases
  • Contribute to firm-wide automation framework development
  • Puppet, PagerDuty (or equivalent), etc
  • Advise business groups to ensure best practices are met when releasing new applications
  • Ensure availability and disaster recovery requirements are met
  • Educate the team on how to properly support the application
  • Grow yourself and the team by sharing new ways of doing things and challenging the status quo
  • Constantly improve yourself by furthering and sharing your knowledge
  • Continually challenge existing processes/workflows to streamline user experience
  • Participate in an on-call rotation
  • A passion for simplifying and leaning out complex processes
  • Strong desire to take ownership in helping to grow a great team and organization - everyone is responsible for bettering the team and themselves
  • Self-starting, entrepreneurial attitude to continually improve existing applications as well a drive to create new ones
  • Passion for learning and teaching colleagues the ways of automation through PowerShell
  • Experience with asynchronous and concurrent processing is required
  • Experience delivering successful applications through C#/OOP languages
  • Knowledge of asynchronous task processing, multithreaded programming concepts required
  • Experience with MVC, Bootstrap, jQuery frameworks a plus
  • Proven track record supporting full-stack mission critical applications (in-house and 3rd party vendors)
  • Best practice/performance recommendations (IIS/SQL), incident management, outage resolution
  • Comfortable administering a clustered SQL environment
  • Work in a team oriented, source controlled, and continuous integration environment - we use Git and TeamCity for our deployments
13

Linux Applications Support Engineer Resume Examples & Samples

  • Working shift: Sunday - Thursday, 10am to 7pm**
  • 3+ years operations support experience in a high-availability environment
  • 3+ years experience working in a cross-functional team environment that includes Technical Support, Developers, SAs, DBAs, etc
  • 3+ years experience of Linux/Unix production environments, networking and security concepts
  • 3+ years experience of at least one high level language (BASH, Perl) and database concepts (SQL) and general web technologies preferred (XML, API)
  • Experience in Version Control System such as GIT or Subversion
  • Outstanding English communication skills, both verbal and written and strong customer focus
  • Experience with NOC tools including ticket systems and monitoring systems and strong understanding of SLA’s
14

Collaborative Applications Support Engineer Resume Examples & Samples

  • Responsible for installing and supporting all the Managed Services solution provided by Internet Solutions. Including but not limited to - Hosted Exchange, AntiSpam, Mail Filter Solution, WebEx, Symantec.Cloud, Zimbra and Mimecast Services
  • Accuracy with regards to installations and keeping customers value added services into consideration, using applicable tools provided to make this possible
  • Installations of projects within agreed deadlines set between IS and our clients
  • Punctuality around scheduled meetings and telecons
  • Set realistic expectations regarding proposed work with the customers and peers
  • Standby as and when needed in order to provide clients with after hours services on assigned projects
  • Being able to trouble shoot any issues that arise during the install whether it be part of the testing or reported by the customer. If needed, liaise with the solution architect in order to resolve issue
  • Represent the Installation Team during technical meetings with solution architect/ technical design authority or other technical bodies within the company
  • Attending discussions on technical solutions where the project manager/ solution architect has requested your presence and input
  • Liaise with solution architects/project manager to gather/reconfirm all technical requirements to ensure a competent and deliverable solution is designed
  • Liaise internally to ensure that any solution has been validated by respective internal processes in regards to the proposals alias
  • Provide feedback/inputs to your Team Manager on any current processes that you feel could be improved and take active participation in progressing with the process changes, product implementation
  • Responsible for updating and creating Knowledge Base Articles / Technical Notes
  • Responsible for recognizing and escalating difficult technical / business issues to the various Infrastructure Team, Sales, Customer Support, or vendors
  • This candidate would have to be able to work rotational shift work, as well as being available after-hours i.e. Standby availability
  • Company standards – follow the company prescribed standard – ISO20k and ITIL
  • Documentation – Document client specific solutions as well as critical processes and procedures to ensure consistency and quality. This position may at time require the individual to occasionally work after-hours work and standby
  • Customer centric focus
  • Self-starter and completer
  • Resourceful
  • Excellent Ownership
  • Good relationship builder
  • Team Oriented
  • Punctual
  • Excellent telephonic and written communication skills
  • Planning or organising
  • Able to work to tight deadlines and produce solid work that is both correct and to a high standard
  • Confident in face‐to‐face internal and external meetings. The installations engineer must be able to discuss their subject matter in a way that provides confidence to the customer and demonstrate strong communication skills
  • Able to demonstrate when required a sound level of understanding across the communications range of technical subjects and be able to apply this knowledge to customer’s specific requirements
  • Highly self-motivated and work well under pressure
15

Onsite Applications & Support Engineer Resume Examples & Samples

  • Assists with interfacing between the field organization and internal support structure by providing timely technical assistance to the assigned customer
  • Serve as a focal point for problem resolution assistance
  • Responsible for editing, writing and modifying Service and Training manuals, Field Service Bulletins, and SOPs
  • Install, upgrade, repair, and maintain instrument systems at customer’s premises
  • Provide technical support to staff, contractors and customers
  • Respond to service requests and ensure customer satisfaction
  • Manage service parts inventory levels
  • Maintain up to date customer information, technical files and appropriate databases
  • Provide timely and accurate reports as requested
  • Works in conjunction with other staff to coordinate new system placements, develop leads, promote upgrades and contract renewals etc
16

Applications Support Engineer Resume Examples & Samples

  • Analyze/understand architecture, relationship between systems and systems end-to-end order flow
  • Support Ordering, Provisioning and Billing activities of the order flow for Verizon Broadband Products and services
  • Analyze, monitor and participate in operational activities and provide IT solutions for our suite of Application
  • Evaluate solution’s alignment with the end user experience
  • Monitor and generate reports for operational support activity
  • Communicate with external teams including the biz clients on various issues and provide resolutions for improved customer experience
  • Support the strategic initiatives of the organization
  • Bachelor’s degree in computer science or equivalent work experience
  • 2+ years’ experience in related discipline or 2+ years in support activity using Oracle preferred
  • Sound knowledge of Oracle SQL/PL-SQL,
  • Knowledge of DB tools such as Sql Developer or Toad, SoapUI, XML spy
  • Exposure to Java is a plus
  • Knowledge of all phases of the Software Development Lifecycle
  • Problem solving skills to develop quick yet sound solutions to resolve complex issues
  • Good Communication & stakeholder management skills
  • Experience working with offshore teams, knowledge of data analytics are advantageous
17

Fusion Applications Support Engineer Business Intelligence Resume Examples & Samples

  • As a Senior Support Engineer, you will be the technical interface to customers and last point of contact when they seek assistance
  • You will also be instrumental in helping to define/refine the future support processes and help prepare the larger support team for the releases
  • You will be expected to coach, mentor and train your peers in Oracle, interact frequently with senior management in the support and development chain, prepare and present to large and small groups on technical topics
  • You will be expected to master complex technical issues in different business areas and have the ability to suggest and/or create diagnostics and troubleshooting tools
  • You will be expected to be able to communicate clearly, both written and verbally, with end users, consultants, developers etc
  • Maintain documentations for all business intelligence processes. Write and maintain user documentation and learning resources
  • You should manage the assigned tasks in an efficient manner, based on their priority
18

Applications Support Engineer Resume Examples & Samples

  • Respond to end user requests for technical support
  • Document processes and procedures as developed and/or required
  • Update and maintain project issues list, prioritize issues
  • Stay up to date with new products and features that are released
19

Applications Support Engineer Resume Examples & Samples

  • Analyze and resolve complex monitoring software problems with Widows or Linux OS issues
  • Assist USPS development community to perform tests and implement software, adds, and changes
  • Escalate unusual or unexpected findings to USPS
  • Provide reports to users and managers of systems status on an as requested basis
  • Provide weekly status reports and maintains hours worked on projects
  • Maintain Project plans as necessary then notifies USPS management of critical failures or potential missed milestones
  • Use change and case management procedures as required
  • Provide action plan for resolution of any/all faults detected
  • Perform isolation testing of problem equipment and or software
  • Provide documentation of all solutions to problems and document all application guidelines and issues
  • Provide reports to USPS Management to share solutions found
  • Implement escalation process and or procedures
  • Follow the appropriate quality assurance program chosen by USPS Management
  • Perform user assistance
  • Provide on-site system or application support for deployment/installation as required
  • Maintain professional appearance and attitude in keeping with the standards on the USPS
  • Interact with all USPS functional groups to accomplish objectives
  • Bachelor’s Degree in Computer Science or associated discipline and 2 years related experience. Four additional experience may be substituted for degree
  • Five years of progressively more difficult systems experience within IT
  • Ability to adapt to changing requirements
  • Solid understanding of: Hardware infrastructure, System software infrastructure, Computer operations, and Change management
  • Working knowledge of one or more operating systems (Windows, Linux), and distributed application architectures (network, web, app, middleware, batch, database, etc.)
  • Knowledge of network security protocols and firewall rules
  • Experience with MS Office products including Project and Visio
  • Must be able to obtain a Position of Public Trust Security Clearance
  • Vendor training/certifications a plus in applicable products - HPE Operations Bridge, AppDynamics, SolarWinds WPM
  • Project Management software, Office Software, and Visio experience
  • Demonstrated experience using enterprise monitoring tools, Windows, Linux, or knowledge of a programming language
  • Familiarity with a ticketing system such as ServiceNow or Remedy
  • Experience with PowerShell, Perl or other scripting languages
  • Local to the Eagan, MN area. This position does not provide relocation experience
20

Applications Support Engineer Resume Examples & Samples

  • Experience supporting Microsoft SQL Server
  • Experience troubleshooting MS SQL Queries, Stored procedures
  • Experience troubleshooting MS SQL Business Intelligence Tools (SSIS, SSRS)
  • Experience troubleshooting custom C# .NET applications
  • Knowledge of Software Development Life Cycle
  • Basic TCP/IP Networking skills
  • Excellent spoken and written communication skills in English
  • Excellent documentation, source code management and organizational skills
  • Bachelor’s degree and 5+ years of related experience
  • Experience with MS SQL development (SQL Queries, Stored procedures)
  • OSIsoft PI System (PI Server, PI Asset Framework)
  • Development of .NET applications
  • SCADA/Automation experience (Wonderware, Ignition, PLCs)
  • Hands on experience troubleshooting and administering Windows Server
  • IBM Maximo
  • Oracle Databases & Oracle SQL Developer
21

Applications Support Engineer Resume Examples & Samples

  • Provide operational support to Application Engineer, Project Management and customers
  • Conducts in depth database monitoring and analysis for Sensus Regional Network Interface data streams
  • Support system integration & analysis for the Sensus FlexNet System
  • Provide support on a complex system by troubleshooting system configuration, hardware, firmware, and software issues
  • Develops bash shell/Perl Scripting
  • You will be responsible for delivering a system solution that is optimized, reliable, and flexible that provides advanced measurement, data collection, analysis and control capabilities and helps our customers improve operational efficiency while reducing their environmental impact
22

Applications Support Engineer Resume Examples & Samples

  • Ensure adherence to the company’s process in line with best practice
  • Monitor, report and attend L1/L2 support issues related to EC3 system applications
  • Coordinate with software development team to report EC3 system applications bugs
  • Prepare and execute preventative maintenance activities
  • Participate in DR (disaster recovery) and update & upgrade activities for applications and databases
  • Coordinate & Support software development team in software release and deployment management
  • Document change management and release management activities
  • EC3 help desk is 24x7 operations, which may require on call duties in case of critical issues
  • Provide training to end users for EC3 system applications
  • Keep training documents updated
  • Participate in training schedules and training feedback analysis
  • Knowledge and experience on following tools/products is desirable
  • MS SQL Server, Tomcat, InfluxDB, CENTOS, KAFKA, Cassandra, MS Sharepoint, Arc GIS Server
  • Proficiency with computer applications MS Office, MS Project
  • Previous experience in software applications development, support & release management
  • Previous experience in database support activities
  • A team player getting along well with people of different nationalities and backgrounds
23

Enterprise Applications Support Engineer Resume Examples & Samples

  • Support the sales team post implementation with upgrades and technical requests
  • Troubleshoot and resolve application issues related to IT users and services
  • Develop workarounds to existing product lines when applicable
24

Data Services Applications Support Engineer Resume Examples & Samples

  • Software Application Development –Working with Data Engineers on internal and external customer projects
  • Market/Competitor Analysis - Undertake Industry market & competitor analysis / Maintain business division information to support strategy and business development activity. To support identification of white space and resource optimisation. To maintain online market information channels with responsibility to publish updated information on market trends and competitors
  • Information Management – Own and manage online channels for internal disbursement of marketing information. Administer and further improve Strategy SharePoint site and relevant Intranet pages & promote better strategy information sharing across Management Team. Update and maintain focus vertical market intranet pages and explore mechanism of useful interaction through Siemens social media platforms
  • General – Support the “Power of One” strategy and work closely with the sales and business management team in all areas to ensure success
25

Applications Support Engineer Resume Examples & Samples

  • Provide Applications support for pre and post sales activities for the Thermal Analysis product line
  • Run customer samples, while generating reports in an effort to close sales
  • Provide post sales training and trouble-shooting
  • Teach training courses, both lecture based and hands-on at New Castle and at customer sites
  • Provide technical support to customers by email, phone, and in person
  • Provide technical support for Sales Representatives on site assisting in the closure of business
  • The ability to give Technical presentations during sales calls
  • Teach demonstrations both in the New Castle office and at customer sites
  • Minimum of 4 year degree in Chemical Engineering, Chemistry or Materials Science. Masters or Ph.D. preferred
  • Minimum of 3-4 years’ of relevant industrial experience
  • Has a clear understanding of the science of Thermal Analysis. Experience in Rheology and understanding of Thermophysical Properties is a plus
  • Ability to travel by both air and ground carrier
26

Software Engineer Lead-ci-cd Applications Support Engineer Resume Examples & Samples

  • Construction and implementation of Continuous Integration and Continuous Delivery (CI/CD) processes
  • Foster collaboration across functional teams including Development, Infra, and Operations looking for and implementing changes to facilitate faster deployments, shorter lead times in releases
  • Assist in automating development, QA and release management tasks
  • 25% Manage, build and evolve CI/CD pipelines for LOB applications
  • Deploy automation of code builds and deployments