Apple Resume Samples

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DT
D Torp
Destany
Torp
4975 Keebler Mill
Phoenix
AZ
+1 (555) 714 8070
4975 Keebler Mill
Phoenix
AZ
Phone
p +1 (555) 714 8070
Experience Experience
Los Angeles, CA
Apple Program Manager
Los Angeles, CA
Shanahan, Corkery and Tromp
Los Angeles, CA
Apple Program Manager
  • May provide leadership to the Program Management Community to further develop the PM/PGM role, processes and operations
  • May Program Manage ongoing optimization service to deployed customer networks
  • Influences the customer in the assessment, planning and management of complex network projects
  • Has basic knowledge of routing, routing protocols, switching, internet and sound knowledge of general network architecture
  • May operate in a Business Development capacity for new customers/markets/services
  • Develops and presents proposals and negotiates final agreements
  • Has professional project management training credentials (PMI)
Dallas, TX
Senior Apple Administrator
Dallas, TX
Oberbrunner LLC
Dallas, TX
Senior Apple Administrator
  • Develop systems and processes to unify administration of Apple technology campus-wide
  • Establish, implement and maintain a campus-wide standard for a common Apple desktop configuration and imaging
  • Direct the evaluation and acquisition of software titles (applications and programs) used on Apple computers in both administrative and academic settings
  • Monitor software licensing and ensure compliance
  • Provide advisory and consultative services to administrative and academic units to help better utilize the Apple resources assigned to each area
  • Collaborate with IT staff and other Pratt staff, whose positions include the local administration and maintenance of Apple equipment, to develop best practices covering remote administration, software maintenance and imaging
  • Work with Director and other staff to spot trends, roll out proactive projects, and other duties as assigned
present
Chicago, IL
Director, Apple Program
Chicago, IL
Hahn, Ritchie and Towne
present
Chicago, IL
Director, Apple Program
present
  • Administration systems -- SAP Solution Manager, Workforce Performance Builder, HP ALM & Worksoft, TDMS
  • Work with External Service Providers (ESPs) to engage in Architecture governance, adoption of best practice and innovation
  • Cloud based "SaaS"solutions for HR/Talent management, Procure to Pay, Time and Expense -SuccessFactors, Fieldglass, Ariba P2P, Concur
  • Master data management and governance -- SAP MDM Suite, MDG
  • Ensure that future-state architectures and roadmaps are complete, consistent and feasible
  • ERP -- SAP S4/HANA, SAP ECC
  • Conduct strategic planning activities for the Apple Platform ERP and associated landscape, and communicate the outcomes in terms of future-state architectures, strategies and roadmaps. This will provide direction for the Apple Program, for business stakeholders and Astellas overall and will lead to simplification of the systems landscape
Education Education
Bachelor’s Degree in Information Technology
Bachelor’s Degree in Information Technology
Temple University
Bachelor’s Degree in Information Technology
Skills Skills
  • Has basic knowledge of routing, routing protocols, switching, internet and sound knowledge of general network architecture
  • Has professional project management training credentials (PMI)
  • Project/Program Management experience in the deployment of leading edge, multi-vendor technologies in a highly complex commercial environment
  • Has demonstrated a thorough understanding of the sales process including risk assessment and scoping
  • Has demonstrated clear leadership skills and experience working with large project teams and strategic account teams
  • Has demonstrated a thorough understanding of the legal issues with contracts
  • Has demonstrated advanced negotiation and presentation skills
  • Understands the organization, aims and processes
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15 Apple resume templates

1

Apple Resume Examples & Samples

  • Supports Next Generation Chase Online Application Development teams
  • Drives changeresulting indepartmental and interdepartmental efficiency gains
  • Partners with Development, Infrastructure, andProgram Staff
  • Resolves Software Development issues involving Chaseor Vendor teams
  • Analyzes data and creates reporting concerning, Asset Management, Communications, Departmental Policies, and other analytics that are directly related to the day-to-day performance of the department
  • Leads the development of use cases and the execution of software initiatives to improve cross-departmental collaboration
  • Identify issues and find solutions for new technology needs within Digital and work with Chase engineering so those solutions are accepted, approved, and in compliance with all company policies regarding IT Risk
  • Collaborates with of members of the Digital Usability team, support the OVO Usability Lab, Monitor usability sessions and resolve any technical issues that may occur during studies
  • Offers technical assistance to fellow team members to minimize down time
  • Trains and advises new / current employees on process and administration
  • Resolve standard and non-standard application installation issues that are outside of Chaseprocess because of Digital Services unique needs. (e.g., Mac OS X, non-packages applications being tested)
  • Provides remote support for Digital employees as needed
  • Provides support to all mobile devices that are being introduced to the environment
  • Works directly with Department Heads to develop long and short-term technological objectives forthe groups, and ensures on-boarding processes for future employees are addressed promptly
  • 5 Years of technology operations or Client Services experience
  • Strong working knowledge of Windows 7, Apple OSX, and Microsoft Active Directory
  • Ability to understand admin rights issues and provide solutions to end users that fulfill their needs yet are in compliance with all company policies concerning IT Risk
  • Core understanding of workstation configuration management and security across Windows and Mac OS X computers
  • Understanding of source control management systems
  • Ability to run multiple projects, competing priorities and tight deadlines
  • Excellent written and verbal communication skills
  • Ability to execute successfully with minimal management oversight
  • Ability to provide impact assessments of future business capabilitieswith limited scope
  • Abilityto model process/data relationships and event sequencing
  • Familiaritywith multiple business disciplines andfunctions
  • Ability to tie business processes to application relationships and functions
  • Proficiency in Technological, Organizational and/or Operational Change Management, Negotiation, and Conflict Resolution
  • Familiarity with Budget / Financial Management including Business Case creation and management
  • Proficiency in multiple technologies and experienced in working across large environments with multiple teams, operating systems, and infrastructure
  • Prior Military Service or relevant College Degree a plus
2

Apple Resume Examples & Samples

  • Drives change resulting in departmental and interdepartmental efficiency gains
  • Partners with Development, Infrastructure, and Program Staff
  • Resolves Software Development issues involving Chase or Vendor teams
  • Resolve standard and non-standard application installation issues that are outside of Chase process because of Digital Services unique needs. (e.g., Mac OS X, non-packages applications being tested)
  • Works directly with Department Heads to develop long and short-term technological objectives for the groups, and ensures on-boarding processes for future employees are addressed promptly
  • 5+ Years of technology operations or Client Services experience
  • Ability to provide impact assessments of future business capabilities with limited scope
  • Ability to model process/data relationships and event sequencing
  • Familiarity with multiple business disciplines and functions
3

Apple Engineer Resume Examples & Samples

  • Evaluate, support and maintain all broadcast based platforms including IT network infrastructure using Fiber Channel, Gigabit Ethernet, 100baseT, and related transport protocols
  • Evaluate and optimize workflows related to NLE and Digital Asset Management utilizing XSAN, SAN and RAID based systems including Long Gop 50 Mbps XDCAM Codec, H.264 compression, MPEG 4, MPEG 2 encoding and the like
  • Evaluate and maintain encoding, transcoding, archiving, and file replication systems
  • Install upgrades to all operating systems, applications, hardware and media storage devices
  • Perform software updates to related Unix, Linux, Windows and Mac OS systems
  • Repair and maintain Mac and PC based platforms including Workstations, Laptops and Servers
  • Monitor the overall health of the network and IP based platforms and solve problems as needed
  • Maintain all required logs and fill out all required forms
  • Perform routine maintenance and other duties as needed
  • Evaluate and resolve technical issues as they occur
  • Perform any and all duties as assigned and required by Golf Channel engineering management
  • The systems engineers are required to perform all maintenance and alignment in accordance with The Golf Channel technical standards as well as the technical limits as defined by ATSC, NTSC, EIA RS-170A/SMPTE 274M/SMPTE 292M guidelines
4

Global Technical Alliance Director, Apple Resume Examples & Samples

  • Track record of managing multiple development projects with cross functional global teams concurrently with ability to deliver on time & within scope
  • Demonstration of great team integration and leadership skills, coordinate with your Apple Global Account Manager and Account Executives to determine relevant action items and follow through on activities that help close sales
  • The individual will possess strong IT knowledge in the areas of enterprise messaging and collaboration, VPN, Wi-Fi, client management and enterprise security technologies in both iOS and Mac OS, as well as competing platforms
  • Familiarity with both the iOS and Mac OS Developer Programs, and experience with enterprise applications is highly desired
  • Use of initiative, discretion and judgment to apply technical solutions to complex enterprise sales opportunities
  • Distinctive problem-solving and analysis skills, combined with impeccable business judgment
  • Experience leading complex operational and strategic initiatives
  • Superior ability to present to executives and communicate with highly technical management team
  • Strong knowledge of strategic Apple systems integration (SI), ISV, channel and telco business strategies as well as pursuit and delivery models highly desired
  • The candidate must be a self-starter and possess excellent time management skills
  • Function independently to determine proper methods and procedures and will supervise other personnel as part of the role
  • Masters Degree in Computer Science, Engineering or Mathematics preferred
5

Apple Mac Engineer Resume Examples & Samples

  • To provide technical support in both a proactive and reactive manner, ensuring systems are stable and performing within the terms of their respective Service Level Agreements
  • Working with the team to provide day-to-day monitoring and management of the existing estate
  • To evaluate and apply any necessary operating system security patches, hotfixes, service packs and hardware updates
  • Team responsibility for ensuring all Mac services are available and performing as intended
  • To troubleshoot and resolve any issues that may arise, working with vendor support where necessary
  • To keep abreast of developing Apple Mac technologies, as well as contribute towards producing roadmaps
  • To deliver results within given time frames, ensuring that your work is consistent, well documented and in-line with team standards at all times
  • You may be expected to provide out of hours, on-call support for critical systems on a shift rota basis and, where necessary, work the occasional weekend/evening to perform maintenance, upgrades, and repairs or troubleshooting
  • Possess extensive experience in a similar 3 rd line infrastructure role
  • Proven track record in problem solving, within a medium to large enterprise environment
  • Excellent communication skills, with the ability to listen, understand and present clear solutions to problems
6

Senior Apple Administrator Resume Examples & Samples

  • Develop systems and processes to unify administration of Apple technology campus-wide
  • Establish, implement and maintain a campus-wide standard for a common Apple desktop configuration and imaging
  • Direct the evaluation and acquisition of software titles (applications and programs) used on Apple computers in both administrative and academic settings
  • Monitor software licensing and ensure compliance
  • Provide advisory and consultative services to administrative and academic units to help better utilize the Apple resources assigned to each area
  • Collaborate with IT staff and other Pratt staff, whose positions include the local administration and maintenance of Apple equipment, to develop best practices covering remote administration, software maintenance and imaging
  • Work with Director and other staff to spot trends, roll out proactive projects, and other duties as assigned
  • Respond to service requests related to assigned areas of responsibilities
  • Responsible for initial prioritization, troubleshooting, and timely response to user requests, issues, problems, and escalation
  • Provide in-person, and email support for board members, faculty, staff, students, and students
  • Explore Apple and other UNIX-based products and processes to assist the division with related projects as needed
  • Prepare administrative documents, including reports, spreadsheets, correspondence and user documentation
  • Create and maintain documentation for Apple systems, user applications and software
  • Participate in technical research and development to enable continuing innovation within the Apple computing environment
  • Conducts project planning, cost analysis and vendor comparisons
  • Recommend the appropriate Apple-related hardware, software, servers and appliances
  • Ensure that systems implementation policies and procedures adhere to institutional values, enabling administrators, faculty and staff to perform their assigned functions
  • Perform other UNIX, Apple and related duties as required
7

Apple Mac Service Owner Resume Examples & Samples

  • Manage a number of concurrent activities, with strong multi-tasking, prioritization, organizational and time management skills
  • Work under limited supervision following standardized practices and methods
  • Review vendor roadmaps for Apple products and Apple management and security 3rd party products
  • Manage End User Agreements and Licensing
  • Take on the challenge of managing the introduction of Mac to EY
  • Review trends of Mac in other companies and enterprises
  • Collaborate with End User Technology teams and Mac Lead Engineer to deliver solution and oversee ongoing best of class service offering and operation
  • Oversee the analysis and release of new products and features
  • Work closely with teams within Operations, Engineering and the Service Desk
  • Evaluate MAC upgrades, security considerations and new products
  • Be in sync with our customer’s business objectives, issues and needs
  • Maintaining awareness of all End User Incidents
  • 5+ years’ experience in a large complex deployment and management of Mac software and hardware end user environment
  • Experience with 3rd party management tools required for enterprises to manage Mac landscape
  • Experience in coordinating various levels IT Services personnel across multiple locations and cultural backgrounds
  • Experience with large project rollouts at an enterprise level
  • Apple Enterprise Connect (AD integration)
  • Excellent communication skills including presentations
  • Broad technical experience and understanding of having a multi-operating system environment
  • Experience with Apple product line
  • Basic experience with enterprise budgeting/finance
8

Apple Mac Lead Engineer Resume Examples & Samples

  • Provide Level 4 support for escalated issues and service requests
  • Collaborate with Mac Service Owner, Desktop Software, Desktop Management and Hardware teams to ensure delivery of quality Mac offering at EY
  • Design and implement a frictionless process to build to deploy Macs at EY using best practices and fit-for-purpose enterprise manageability solutions
  • Integrate Macs with Mobile device management (ex. Casper), Active Directory and other management technologies
  • Work with Information Security and other teams to both develop new security standards as well as assure that Macs at EY are secure and compliant with the same
  • Assist the service desk on drafting knowledge articles for end users and support staff
  • 5 years’ experience with Mac in the enterprise
  • Experience with managing the Mac Operating System as well as best practices with 3rd party management tools such as Casper
  • Experience with Apple enterprise management and support programs
  • Experience with supporting Apple Mac products in the enterprise
  • Apple Certified System Administrator (ACSA) certification a plus
  • Apple Certified Mac Technician (ACMT) certification a plus
  • Apple Enterprise Connect (AD integration)
  • Experience with Unix scripting languages and Linux shell
  • Experience with large project rollouts at an enterprise level
  • Extensive knowledge of Mac virtualization technology such as and not limited to Parallels, VM Fusion and VirtualBox
  • Broad technical experience and understanding of having a multi-operating system environment
9

Apple OS X Platform Management Specialist Entry Level Resume Examples & Samples

  • Advanced user of OSX or Linux operating system
  • Knowledge of command line interface
  • English on communicative level
10

Apple Field Account Manager Resume Examples & Samples

  • Achieve all account targets, including but not limited to proposal number and conversion, sales volumes, financing margin, sundry performance, lease penetration
  • Develop and maintain detailed business plans
  • Deliver the appropriate account coverage together with the iManage team to ensure optimal resourcing for all leasing proposals and enquiries. Maximise utilisation of iManage, Kudos & other business tools by providing training & on-going support, utilising GE knowledge & such tools to drive growth
  • Engage with Apple Retail Market Leaders and sales teams; regularly meeting them at their offices, attending sales meetings and sales 1:2:1’s
  • Leverage, coordinate and implement value add activities to support Apple Retail Stores
  • Meet with end user customers (commercial and Education) both in a store environment and at customer premises to discuss financing opportunities and convert cash customers to lease
  • Monitor adherence to all key service levels to ensure customer satisfaction and quality of service
  • Use management reporting detailing both commercial/operational performance to drive contact strategy and pipeline performance
  • Support the AFS Sales teams to identify, win, on board and grow new Apple and IT Reseller opportunities
  • Identify, qualify and develop new or unexplored opportunities within existing and new end user customers
  • Develop and maintain strong working relationships with internal support functions based on the principles of comprehensive Relationship Management
  • Capture and proactively report customer feedback to the wider business
  • Understand and contribute to the wider strategic aims of the Apple Financial Services Programme
  • Provide detailed and accurate forecasting and be responsible for driving and measuring KPIs (props, conversion, volume etc)
  • Drive lease penetration by understanding the drivers of a key partner and building a joint plan to drive lease pen
  • Proven experience in developing and growing business through excellent relationship management
  • A passion for commerce and business numbers - must have the commercial, numerical and finance skills to unlock the key business issues of the customer and to find opportunities to improve the customer's commercial position through the intervention of our products
  • Self-disciplined and motivated
  • Sector knowledge - in order to be credible and gain entry easily, must be able to quickly develop an insider’s view of the industry sectors managed - needs to be able to talk the language of the industry with confidence and demonstrate insight into the business and competitive issues of clients
  • A willingness to learn leasing products through both formal training and self-study
  • A willingness to travel throughout the UK to provide national coverage of Apple Retail Stores
  • A willingness to travel to GE offices in Bristol regularly
  • Passionate about Customer service
  • Outgoing, self-confident with strong influencing skills
11

Product Manager, Apple Platforms Resume Examples & Samples

  • At least 4 years’ experience in a mobile app Product Management role
  • Strong understanding of the Apple ecosystem, with at least one successful roll out of an iOS app
  • Strong experience working on an Agile/Scrum team
  • Have some experience working on multiple projects simultaneously
12

Apple Automation Engineer Resume Examples & Samples

  • To own on-site service ensuring that local technology is optimised to support business functions
  • To own the relationship with one or more service managers
  • Influence the strategy and direction of EUT
  • To lead the transformation/Integration of the service in line with service improvement initiatives and organisational change
  • Plan proactively to ensure that EUT is able to provide effective support for all services and is positioned to provide effective support for new services, as they become live
13

Apple Automation Engineer Resume Examples & Samples

  • JAMF Casper Suite management for Apple devices
  • Troubleshoot hardware and software issues for Mac
  • Install software using Self Service environment for packaged applications
  • Ability to build scripts
  • Troubleshoot Casper and configuration policy issues
  • 2+ Years Experience troubleshooting Mac hardware and software issues
  • 2+ Years Experience troubleshooting Apple Mac environment JAMF/Casper
  • 2+ Years Experience installing software using Self Service
  • 3-5 yrs as a Mac engineer/architect
  • Ability to work with only light to moderate supervision is required
  • Knowledge and experience using Active Directory
  • Experience troubleshooting Casper Suite
14

Apple Valley Resume Examples & Samples

  • Proven results in exceeding goals in areas of sales and service in a customer-centric, results-driven environment
  • Minimum of six months customer service experience in financial services, retail sales or a goal-oriented environment
  • A minimum of six months experience with cross-selling, up-selling and/or referring products
  • Thrive on engaging with customers; can begin a conversation, build rapport, and handle objections
  • Ability to identify customer financial needs, goals and objectives; comfortable asking customers about their personal finances
  • Ability to sell customers on meeting with a sales associate to learn about products/services
  • Ability to respond and assist customers with inquiries and/or problem resolution
  • Ability to work effectively as a team member
  • Strong communication skills (including verbal and non-verbal) and active listening skills
  • Careful attention to detail and time management
  • Proficiency in basic computer skills
  • Pass pre-employment assessment
  • Minimum of six months cash handling experience
15

Apple Solutions Consultant Resume Examples & Samples

  • 3+ years of sales and retail experience
  • Extraordinary customer service commitment
  • Adaptive and solutions-based approach to selling
  • Ability to translate “techno-speak” into everyday terms
  • Engaging and confident presentation style
  • Results driven without compromising quality
  • Obsessive about details
  • Influential leader with strong networking skills
  • Thrives in a dynamic environment
  • High level of ethics, values, integrity, and trust
  • Flexible and adaptable approach to work
  • Technically curious
16

Lead Apple Solutions Consultant Resume Examples & Samples

  • Experience in retail or field sales (minimum 3 years) Extraordinary customer service skills
  • Excellent communication skills (written and verbal) Excellent training skills
  • Adaptive and solution based approach to selling
  • Ability to prioritize and multitask
  • Ability to lead and influence a group of individuals with whom he/she works with
  • Self-direction leading to high degree of success throughout his/her career
  • Proven self-starter with entrepreneurial flair
  • Travel commitment / with driving license
  • A high standard of values, ethics, integrity, and trust
  • Success Metrics/Key Performance Indicators
  • Quantitative
  • Year over Year growth in Mac, iPad and iPhone (where applicable) and Beyond the Box sales in the assigned storefronts. Achievement of overall storefronts sales goals vs. targets including key Beyond the Box attach rates
  • Qualitative
  • Level of interaction with Reseller’s store staff
  • Excellent customer feedback, and loyal customers who return to the store for Apple needs and questions. Converting customers who wouldn’t ordinarily consider a Mac or other Apple product
  • Excellent scores in quality control audits
  • Number of Apple Professionals with APP level (9,000 points)
17

Frameworks Engineer, Apple Watch Resume Examples & Samples

  • The ideal candidate will have 6+ years of software development experience
  • Excellent Cocoa and Objective-C coding ability
  • Experience optimizing applications and profiling throughout the stack
  • Experience with at least one application framework (especially from Cocoa or Cocoa touch)
  • Fantastic attention to detail
18

Apple Solutions Consultant Resume Examples & Samples

  • A passion to help people understand how Apple products can enrich their lives
  • Excellent communication skills allowing you to be as comfortable in front of a small group as you are speaking with individuals
  • 3+ years preferred working in a dynamic sales and/or results driven environment, as well as proven success developing customer loyalty
  • Ability to inspire a partner team and grow Apple business
19

Senior Software Engineer, Apple Watch Resume Examples & Samples

  • The ideal candidate will have 5+ years of software development experience
  • Experience optimizing applications and profiling throughout the stack
  • Experience with at least one application framework
  • Fantastic attention to detail
20

Apple Mac OS Build Engineer Resume Examples & Samples

  • 3+ years of experience creating automated OS builds for MAC
  • Knowledge of the end to end process to manage the MAC OS in a corporate environment
  • Act as a Subject Matter Expert (SME) for the technical aspects of the Mac OS and for best practices related to installation process and issue resolution
  • Intermediate to expert knowledge of OSX 10.6 -10.8 including command line administration of OS X from 10.6 – 10.8
  • Intermediate to Expert level package building using Apple Package Maker
  • Expertise on various hardware platforms including iMac, MacBook Pro, MacBook Air, Mac Mini, iPad, iPod Touch
  • Success in designing and engineering for a large implementations of OSX devices in a multi-location / geography environment
21

Senior Apple Administrator Resume Examples & Samples

  • Establish, implement and maintain a campus-wide standard for a common Apple desktop configuration and imaging utilizing software systems such as Casper
  • Direct the evaluation and acquisition of software used on Apple computers in both administrative and academic settings
  • Prepare administrative documents, including reports, spreadsheets, correspondence, and user documentation
  • Perform other Apple related duties as required
  • Must possess a high level of technical expertise and have an expert working knowledge of the Apple desktop and enterprise imaging
  • Excellent communications skills and a pleasant demeanor required
  • Project management skills to ensure successful project delivery
  • Strong time management skills to insure that all work is completed
  • Ability to document processes and procedures as needed
  • Ability to work well with diverse populations
22

Apple Finance Resume Examples & Samples

  • Bring 6+ years of professional finance experience
  • Direct work experience for a large construction company and construction-project finance experience is required
  • Be a self-starter with the ability to meet deadlines in a fast-paced environment
  • Build effective business partnerships and be an excellent team player
  • Interact with General Contractors and perform detail review of invoices
  • Strong performance in a fast-paced, innovative environment
  • Excellent analytical and Excel modeling skills
  • Effective written, verbal and presentation skills; with ability to present to all levels within the organization
  • Experience with enterprise software systems and databases (e.g., SAP and FileMaker)
23

Apple Finance Resume Examples & Samples

  • Bring 10+ years of professional finance experience. Construction finance experience is a plus
  • Manage multiple processes and project with ease
  • Identify process improvements and implement processes that have been agreed to with the business
  • Experience in M&A will be a plus
24

Apple MAC Infrastructure Engineer Resume Examples & Samples

  • 2) Certified Casper Technician (CCT) and Certified Casper Administrator (CCA)
  • 3) 3-5 years' experience of providing support in a MAC environment
  • Highly self-motivated and requiring little supervision
  • Provides timely status updates
  • Willingness to expand knowledge and experience base
  • Highly skilled in problem analysis and resolution
  • Customer service oriented with exceptional customer service skills
  • Ability to prioritize and complete tasks within required deadlines
  • Ability to function as part of a team, involving and supporting others to get the job done
25

Product Owner, Apple Communities Resume Examples & Samples

  • 5+ years in software project management, release planning, product management, product owner role and/or equivalent experience
  • Expert understanding and implementation of software development lifecycle
  • Experience in agile scrum methodology as product owner or scrum master
  • Experience delivering highly effective Web-based tools
  • Highly Desirable
  • Experience with online-community building and experience
  • Experience work highly available and high volume software systems
  • Technical software engineering experience
  • Experience working with Web community platforms such as Jive and Lithium
  • Experience working with content management systems
26

Apple Workplace Engineer Resume Examples & Samples

  • Provide tier 1 and 2 end user support for workstations, laptops, servers and other network enabled devices
  • Set up and troubleshoot with remote protocols such as ssh, rdp, vnc or sftp
  • Ensure support organization policies are established and adopted
  • Collaborate with other offices and territories to plan and implement new technology
  • Design, deploy, and maintain multi-tiered, production storage systems
  • Effectively communicating with customers, team members, and management as well as co-operating with both internal and external teams and resources
  • Perform and determine root-cause analysis, document system build procedures, and process workflow related to end user support and system administration
27

Apple Macintosh Administrator Resume Examples & Samples

  • Contribute to the design of existing and future infrastructures/platforms
  • Routine maintenance of equipment including cleaning and consumable replacement
  • Assisting the PITT Team Lead with keeping logs of equipment faults, equipment serial numbers, movement of IT equipment and software licensing information
  • Producing self-help information and user guides that enable ease of use of the systems by the user
  • 5 or more years’ experience with MAC architecture design and or support
  • BS or MS in IT or equivalent degree
  • Security + or higher 8570 DoD required certification or ability to obtain required certification prior to start
  • Apple Macintosh and Windows certification
  • Familiarity with DoD/Army IT policies and regulations
28

Apple Watch Resume Examples & Samples

  • BS ME/EE degree or equivalent
  • 5+ years in consumer products and/or other product development
  • 2+ years of project management experience
  • Strong technical background
  • Strong track record of shipping products and managing them through their entire life cycle
  • Experience working with off shore manufacturers and travel to manufacturing sites
  • Strong organizational and management skills
  • Excellent communication skills, both verbal and written
  • International travel is required (approximately 20%)
29

Apple Device Administrator Resume Examples & Samples

  • Installs, configures, and upgrades end-user desktop and laptop software
  • Performs telecom moves, adds and changes (MAC work) for end users
  • Serves as the onsite point of contact for issue resolution and triage for supported technologies
  • Ability to prioritize and manage work queue
  • Desired Skills
  • Good communication skills, both written and verbal
  • Ability to sit and view computer monitors or other monitoring devices for a prolonged period of time
  • Ability to learn and apply new skills and concepts quickly
  • Associate’s Degree or equivalent experience
  • 1+ year of experience with end-user device support, telecommunications and healthcare environment
  • Must be able to work core business hours; 7am-3:30pm. Additionally, this role may require 12 hour shifts, including nights and weekends, based upon business need or as part of on call shift
  • Must be able to travel within the Washington DC/Virginia/Maryland metropolitan area
  • Ability to work on, prioritize and actively own multiple projects simultaneously
  • Experience with supporting iOS Devices and Apple Computers is a must
  • ACMT and/or ACiT Certifications
  • Experience with Apple systems, GSX, ATLAS, Mac OS X Server
  • Experience with supporting iOS Devices and Apple Computers
30

Apple Enterprise Resume Examples & Samples

  • 5 or more years of experience diagnosing and solving problems in an macOS / Unix / environment and integration with Microsoft Windows 7/10, Active Directory and Exchange environments
  • 4 or more years experience configuring iOS and managing with MDM
  • MacOS 10.11 Apple certifications (101/201) or proof of equivalent skills and ability to rapidly obtain the certifications
  • Production experience with Apple Security (i.e how to "lock down" Mac/iOS environments)
  • Expert level knowledge of the UNIX shell and macOS specific shell commands
  • Advanced knowledge of at least one scripting language
  • Understanding of Apple's tools and client management tools such as Apple Profile Manager, 3rd party MDM solutions and Apple Configurator 2
  • JAMF CCA/CCE certification is highly desirable
  • Understanding of complex, very large MSFT AD / PKI environments and how to integrate Macs with large AD forests
31

Manager, Apple Systems Administration Resume Examples & Samples

  • Overseeing the software and hardware architecture engineering, installation, and configuration of the Mac and iOS Operating System environment for all Mac and iPad users in the Marketing Department
  • Ensuring the Marketing Department’s compliance with all security standards set by the Information Services (I/S) security team related to the Apple environment
  • Forecasting, planning, and managing the Apple system hardware and software budget and inventory for the Marketing Department
  • Responsible for the Apple environment and associated Marketing Operations systems disaster recovery plan
  • Analyzing desktop support requests for trending issues to promote increased visibility and efficiency of the Apple Systems Administration Team
  • Leading Apple hardware and associated software training
  • Managing special operations-related assignments, which can include but is not limited to training and development, project management, executing reporting and presenting results to Marketing leadership
  • Dedicating time to Marketing innovation and quality improvement
  • Responsible for Apple Systems Administration Team leadership and management
  • Bachelor’s degree in Information Technology, Computer Science, Graphic Design or equivalent experience
  • At least five (5) years of system administration experience AND at least five (5) years of experience supporting technologies in a corporate in-house creative department, ad agency, design firm or post production house
  • Apple OS X Certification (within the first year of employment)
  • Knowledge of IT security concepts, policies, and procedures
  • Working knowledge of Mac engineering, Apple hardware, and Apple iOS-based mobile devices
  • Expert knowledge of macOS, Terminal, and Apple Remote Desktop
  • Basic knowledge of Adobe InDesign, Adobe Photoshop, and Adobe Illustrator
  • Intermediate knowledge of AppleScript and Bash scripting
  • Knowledge of DNS, Open Directory, Active Directory and Font Management Software
  • Knowledge of FileVault, Jamf Casper Suite (or other 3rd party OS X packaging tools)
  • Knowledge of Microsoft Office (Word, Excel, PowerPoint, and Outlook)
  • Knowledge of support applications and enterprise system technology including: network protocols, UNIX desktop environment, Windows operating system, communication technology (LAN/LAN wireless), Citrix, and mobile device applications
  • Strong verbal and written communication and technology translation skills
  • Ability to self-manage and motivate
  • Time-management skills
  • Passion for delivering great work and meaningful results
  • Negotiation/procurement skills
  • Willingness to work late hours, during weekends, on holidays, or at home
  • Willingness to travel up to several days at a time with overnight stays (e.g. conferences, etc)
  • Master’s degree in Information Technology or Computer Science
  • Seven (7) or more years of system administration experience
  • Seven (7) or more years of experience supporting technologies in a corporate in-house creative department, ad agency, design firm or post production house
  • Three (3) or more years of experience in supervising other technical roles
  • Adobe Certified Expert (ACE)
  • Casper Certified Administrator (CCA)
  • Knowledge of digital, printing and distribution production processes
  • Basic knowledge of WordPress
  • Working knowledge of Marketing roles and responsibilities
32

Apple Specialist Resume Examples & Samples

  • Participate within Agile SCRUM teams
  • Review requirements and user stories produced by Product Owners
  • Review and create software design documents and functional specifications
  • Ensure that software design documents and functional specifications address requirements and user stories
  • Implement coding solutions to meet requirements
  • Work in Test Driven Development environment, leveraging QA automation test suite to provide unit tests and integration tests for all new functionality
  • Ensure that coding solutions use resources efficiently and are scalable
  • Resolve QA (internal) and customer facing (external) issues logged against coding solutions
  • Mentor team members on new features and new technologies
  • A minimum of 8 years software development experience
  • A robust understanding of front-end technologies, Object-Oriented JavaScript, AJAX, XHTML, HTML, XML/DOM , Node.js, Angular JS, React JS, JS-Based framework
  • Hands on experience with Agile Methodologies and Test Driven Development
  • Experience with test automation frameworks
  • Thorough understanding of Object Oriented principles (Analysis and Design)
  • Experience with Web Services (REST, SOAP, XML-RPC, etc) and multi-threaded applications
  • Experience with relational databases and data access (JDBC/DAO/SQL); Oracle strongly preferred
  • Familiarity with Java and an in-depth understanding of other Java technologies, including JDBC, JMS, and messaging (e.g. MQ Series, Oracle AQ, JMS, etc.)
  • Experience in developing and driving SOA strategies within large enterprises and deploying SOA
  • Full lifecycle development experience on large projects, creating distributed and scalable business systems
  • Self-motivated team player who excels in a collaborative environment, has a strong sense of personal accountability, and contributes beyond job role and responsibilities
33

Apple Department Manager Resume Examples & Samples

  • Supervises the employees of the computer products department including scheduling their hours, assigning and evaluating work as well as interviewing, hiring and training new employees
  • Assists customers in finding computer products. Manages the special order functions and notifies customers
  • Work with vendors to verify price, availability, or order status. Interacts with the Store Manager, Apple Representative and Home office on promotions, sales, budgets, and procedures
  • Works with the home office to analyze sales trends. Keeps up-to-date on current computer/technology products industry trends by reading newsletters, reviews, and keeps abreast of the Company communications
  • Merchandises the department. Sets up displays to promote seasonal, school and special event recognition days or weeks
34

Apple Technician Resume Examples & Samples

  • Provide support to the Lead Buyer in all facets of buy back events, including but not limited to the following: set-up, processing transactions, and assisting with all necessary assignments needed to ensure a successful buy back event
  • Provide manual labor support and assist with all aspects of the buyback event including pre-buyback tasks, on-site preparation, and sorting and packaging of textbooks
  • Represent Follett in a professional manner; facilitating all events in a positive and streamlined manner under the direction of the Lead Buyer
35

Q-mfg Adm-apple Resume Examples & Samples

  • Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education
  • At least 4 years of experience with Information technology
  • Object-oriented JavaScript, HTML5 and CSS3
  • JS MVC frameworks (ReactJS, Angular, CanJS)
  • Unit Testing frameworks like Jasmine, QUnit etc
  • DOM manipulations using Javascript or libraries like jQuery/Zepto
  • CSS preprocessors like SASS, LESS
  • Package management / build tools like Webpack, Grunt, Gulp
  • Should have knowledge in
  • Developer tools for debugging and performance optimizations
  • Implementing Responsive/Adaptive Web Designs
  • Handling cross browser compatibility issues
  • Implementing Web Accessibility and SEO techniques
  • Should have worked in
  • Diverse/ multiple stakeholder environment
  • Onsite/offshore model
  • Analytical skills
  • Experience and desire to work in a Global delivery environment
36

Q-mfg Adm-apple Resume Examples & Samples

  • Should be a good team player and experience working with offshore development/support team
  • Should be able to contribute to a project suitably in individual capacity as well
  • At least 3 years of experience in thought leadership, white papers and leadership/mentoring of staff and internal consulting teams
  • Experience and desire to work in a management consulting environment that requires regular travel
37

Frameworks Engineering Manager, Apple Watch Resume Examples & Samples

  • Experience leading and growing a team of highly skilled engineers
  • Experience designing reusable API
  • Passion and prior experience designing and implementing outstanding user interfaces and customer experiences
  • Thrives working in a fast-paced environment and learning new technologies
  • Deep understanding of object oriented design, memory management, and performance optimization
  • Excels at troubleshooting and debugging difficult problems
  • Strong communication skills and the ability to work closely with others and cross-functionally
  • Proven record of completing projects on-time and to specification
  • Fantastic attention to detailEnthusiasm for platforms and developers
38

Apple Technician Resume Examples & Samples

  • 3+ years of experience with providing end user support and services in an enterprise environment
  • 3+ years of experience with Apple OS X and iOS configuration and support
  • 1+ years of experience in automating tasks and processes using shell scripting
  • Experience with Apple OS X Active Directory integration and Apple FileVault support
  • Experience with Microsoft Office use, implementation, configuration, and support
  • Experience with Adobe Creative Studio or Creative Cloud implementation, configuration, and support
  • 1+ years of experience with JAMF Casper client configuration and use for ensuring correct end user device configuration
  • 1+ years of experience with Windows workstation OS and application end user support
  • 1+ years of experience in automating tasks and processes using coding languages, including Python, Bash, and Swift a plus
  • 1 year of experience with Mobile Device Management (MDM)
  • Ability to exhibit an attentive customer service mindset
  • Apple Certified Macintosh Technician (ACMT) Certification preferred
39

Infrastructure Engineer, Apple Maps Resume Examples & Samples

  • Strong experience with Python or another scripting language such as Ruby
  • Strong experience with Django or another web framework such as Flask or Ruby on Rails
  • Experience with SQL databases such as PostgreSQL
  • Experience with full-stack web development (JS, CSS, HTML, Bootstrap, PostgreSQL, etc.)
  • Deep knowledge of HTTP, JSON, REST APIs
40

Apple Watch Engineering Program Specialist Resume Examples & Samples

  • Detail oriented accuracy
  • Proficient in MS Excel
  • Top notch critical thinking skill-set
  • Ability to react to resets and changes in a time sensitive environment
41

Jamf-apple Mobile Device Management Admin Resume Examples & Samples

  • Design, install, provision, configure, optimize, tune performance, integrate, and administer various solution technologies in a lab environment
  • Comply with all applicable security and IA policies and directives
  • Research and analyze emerging lab technologies, techniques, and protocols and make recommendations
  • Assist with procurement of hardware, software, and services
  • Support the installation of new lab technology components, if required
42

Director, Apple Program Resume Examples & Samples

  • Manage the overall Apple Platform architecture by maintaining a holistic, long-term view of all systems and technologies leading to more informed choices and decisions. This includes keeping an up to date view of the plans for changes in each major component and monitoring the life-cycle of technologies in order to advise on the appropriate time to introduce new versions and replacements
  • Conduct strategic planning activities for the Apple Platform ERP and associated landscape, and communicate the outcomes in terms of future-state architectures, strategies and roadmaps. This will provide direction for the Apple Program, for business stakeholders and Astellas overall and will lead to simplification of the systems landscape
  • Ensure that future-state architectures and roadmaps are complete, consistent and feasible
  • Ensure Apple Program workstreams are aligned with the architecture and adhere to appropriate standards, to ensure all aspects of the technology landscape (e.g. applications, data, technology etc.) work together effectively and that project and operational costs are minimised
  • Provide expert IS consultancy and advice to IS and the Apple Astellas business units to enable the correct choice and appropriate design of IS solutions
  • Lead the ERP architecture function and the development of an effective team. This includes setting strategic direction and responsibility for people, budget, and outcomes
  • Promote architecture disciplines through the implementation of effective standards and governance processes. This will have the aim of maximising the re-use of application systems and shared services, and reducing time and risks in project delivery
  • Work with External Service Providers (ESPs) to engage in Architecture governance, adoption of best practice and innovation
  • ERP -- SAP S4/HANA, SAP ECC
  • Finance & Supply Chain Planning Systems -- SAP BPC, IBP, SAP APO
  • Master data management and governance -- SAP MDM Suite, MDG
  • Cloud based "SaaS"solutions for HR/Talent management, Procure to Pay, Time and Expense -SuccessFactors, Fieldglass, Ariba P2P, Concur
  • Governance Risk and Control systems -- SAP GRC, Greenlight AVM, SAP NF-e
  • Bolt-on applications such as Vertex, OPENTEXT VIM, Winshuttle
  • User experience and Mobility -- SAP FIORI
  • Analytics and Business Intelligence -- SAP BW4/HANA, S4/HANA Analytics, Business Objects
  • SAP Systems landscape (Hybrid model)
  • Administration systems -- SAP Solution Manager, Workforce Performance Builder, HP ALM & Worksoft, TDMS
  • Apple Private Cloud Platform
  • Application integration technologies -- SAP PO, HCP, External gateway systems
  • File transfer technologies
  • Provide overall technology leadership to the Apple Program and maintain strong working relationships and knowledge sharing with the Data and Application Architecture function (DAA), infrastructure (IIC) function
  • Minimum BA/BS degree plus 10 years equivalent experience
  • Ability to shape programmes, projects and solutions from uncertain requirements
  • Ability to lead and facilitate the planning and development of strategic architecture deliverables
  • Solution planning and design skills from conceptual and architecture level to detailed design
  • Ability to abstract real world scenarios into easy to understand architecture models
  • Ability to produce conceptual designs for multi technology solutions
  • A good working knowledge and practice of Enterprise architecture disciplines across business, system and information layers with focus on SAP ERP Applications and technologies
  • Ability to evaluate technologies and assess their potential value to the business
  • Ability to exploit Information Management disciplines
  • Solid understanding of application and data platforms and how they are used effectively in solution designs
  • Good understanding of core infrastructure services and how they are used effectively in solution designs
  • Good understanding of information security disciplines, technologies and methods of threat and risk reduction
  • Significant experience in the applied use of IS with a focus on SAP ERP Applications and related technologies in business situations including roles as an Enterprise Architect
  • Senior level experience including advising, influencing and developing solution architectures in global organisations with complex heterogeneous IS environments
  • Experience of developing target architectures and roadmaps which have been shown to set and influence IS and business direction
  • Experience with specific business domains i.e. Manufacturing /SCM, Corporate shared services (Finance, Procurement, Order to Cash and HR)
  • Experience of identifying and selecting IS solutions to business problems including Commercial of the Shelf (COTS), SaaS and ERP applications with proven experience with SAP On-premise and Cloud solutions
  • Experience of solution definition, application architecture and systems integration
  • Experience in producing documentation and presentations for both senior business and technical audiences
  • Experience of systems analysis, design and development with experience in a SAP solution architect role an advantage
  • Experience of managing complex or large IS projects either directly or indirectly through close involvement in the overall project leadership
  • Experience of Architecture governance including chairing design authorities, setting and communicating IT standards, maintaining shared knowledge repositories etc
  • Staff/Team management experience including
  • LI-SE
43

Apple Program Manager Resume Examples & Samples

  • Manages large or strategic customer facing projects or multiple projects or takes a business management role in an large or strategic account or group of accounts
  • Creation of a project schedule and plan with financial, resource and material requirements
  • Develops and presents proposals and negotiates final agreements
  • Directs project staff including project engineers, vendors, partners or subcontractors
  • Manages the project from start to completion including the resolution of escalated project issues
  • Accountable for the Project Budget
  • Presents service business value to customers for new or existing business
  • Influences the customer in the assessment, planning and management of complex network projects
  • May manage complex internal projects/programs within Cisco
  • May Program Manage ongoing optimization service to deployed customer networks
  • May provide leadership to the Program Management Community to further develop the PM/PGM role, processes and operations
  • May operate in a Business Development capacity for new customers/markets/services
  • May carry responsibilities of team leadership
  • Maintains customer satisfaction score of 4.5 or higher
  • Project/Program Management experience in the deployment of leading edge, multi-vendor technologies in a highly complex commercial environment
  • Has professional project management training credentials (PMI)
  • Has basic knowledge of routing, routing protocols, switching, internet and sound knowledge of general network architecture
  • Has demonstrated clear leadership skills and experience working with large project teams and strategic account teams
  • Has demonstrated a thorough understanding of the sales process including risk assessment and scoping
  • Has demonstrated a thorough understanding of the legal issues with contracts
  • Has demonstrated advanced negotiation and presentation skills
  • Understands the organization, aims and processes
  • Typically requires BS/BA degree or equivalent plus 10+ years related experience in networking/telecommunications industry OR min 4-5 years managing LAN and/or WAN network implementation and support PLUS 7+ years in a Clearly defined Senior Project Management role
  • Requires professional PM certification , ESi, PMP or equivalent
  • Advanced degree would be preferred
44

Apple Mac Administrator Resume Examples & Samples

  • Effectively and efficiently troubleshoot the system and the infrastructure that supports it
  • Routinely interact with software developers and other support teams
  • Providing the first point of contact for support and maintenance of Mac equipment and developing procedures to ensure the whole team have the skills to support the Macs
  • Providing day to day general technical support to staff and teams
  • In liaison with the SBNAB teams, developing and maintaining Apple Mac and Windows software images for hardware and overseeing the rollout of these images, performing ad hoc changes and updates as necessary
  • Performing first line repairs to equipment where possible or arranging for appropriate maintenance or repair in liaison with the Help Desk
  • Assisting with supply accountability control of equipment and consumable items
  • Assisting in the evaluation of hardware and software applications
  • Any other duties which may from time to time be required and which are commensurate with the skills, experience and grade of the position
  • Ability to obtain and maintain an active DOD clearance
  • Security + or DoD required certification or ability to obtain required certification
  • Certificates for Apple Macintosh, Microsoft Windows
45

Client Manager, Apple Partnerships Resume Examples & Samples

  • Team with planning group to understand vendor goals and objectives and brainstorm solutions
  • Work with all internal and external departments (Ad Ops, Marketing, Management, Site Team, etc.) on the development and implementation and execution of client creative
  • Accountable for providing planning team and external teams with strategic solutions to workflow and process
  • Demonstrate digital expertise in the area of sales operations
  • Ability to handle quality assurance and quality testing on all client creative as well as 3rd party creative
  • Oversee digital operations platform as it relates to creative, trafficking and sales partner fulfillment
  • Collaborate with teams and work with partners and outsourced teams to ensure campaign delivery
  • Process improvement across operations to drive efficiencies and improved process
  • Work with all internal departments (Ad Ops, Marketing, Management, Site Team, etc.) on the development and implantation of client campaigns
  • Create media plans that meet customer needs and maximize revenue for NBCUniversal
  • Work closely with Planning Manager to tactically drive company-wide goals and improve operational sales process
  • Manage client relationships and deliver superior customer service
  • Handle client services and ensuring all digital campaigns get live, including collection of assets and liaising with Ad Ops to ensure campaigns go live as expected
  • Lead the monitoring and reporting of campaign performance and proactively communicate any issues to internal team and client, when necessary
  • Communicate campaign highlights and/or red flags to AE/Planning Manager to enable resolution with client
  • Monitor campaign to ensure delivery (running internal and 3rd party reporting) – assist with billing
  • Ensure post-campaign research studies are properly coordinated, where applicable
  • Deliver campaign recap to AEs and/or clients summarizing performance
  • Coordinate with Account Executives on development of renewal strategies based on client/program insights
  • Four year degree (B.A.,B.S) from an accredited college of university
  • 2+ years of online experience in media planning or client service role
  • Two years of project media related projects
  • Digital media Industry experience preferred
  • Well-organized and attention to detail
  • Strong computer skills, especially in Excel, PowerPoint, and Word
  • Ad Serving software and tracking knowledge is a plus
  • Strong analytical and creative skills
  • A strong ability to perform independently and proactively while working in a team environment
  • High energy and teamwork mentality is a must
46

Product Manager, Apple Partnerships Resume Examples & Samples

  • Help establish our mobile-focused advertising core product offering, build it up and evolve it
  • Work closely with product leadership to define, specify and drive the execution on NBC mobile-focused advertising offering
  • Facilitate conversation amongst key stakeholders to provide insights and inform product strategy, design, roadmaps and timelines
  • Collaboratively determine key performance indicators with the team, and then consistently test and evaluate data to drive progress and consistently improve the fundamental metrics
  • Work cross-functionally to strategize, plan and build compelling ad features and ad solutions for our various mobile distribution platforms
  • Think holistically about our product offering, and how the strategy fits into the larger ecosystem of distributed content and native platform industry
  • Own a product area and prioritize work to maintain a high standard of quality
  • Significant product experience, including leading product-design and product development that involve cross-functional collaboration
  • Detail-oriented, organized and practical, and knows how to take the seed of an idea through to launch and how to prioritize effectively to get things done
  • Fluent with data and know how to dissect and leverage it to understand user behavior, measure product performances, identify pinch-points and inform decision making
  • Extraordinary communicator in every medium — from Slack to video conferencing to in-person gatherings
  • An understanding of the technical ins-and-outs and operational requirements of projects and products - You don’t need to be an engineer, but you need to speak the engineering language (APIs, technical systems…)
  • You enjoy working with cross-functional teams and you’re accustomed to collaborating closely with internal and external highly skilled individuals and creative partners in marketing, sales, strategy, engineering and design
  • You are ease when out-of-the box, are an orthogonal thinker and love finding creative solutions to unorthodox challenges
  • You pay close attention to the latest developments in the digital media space and the advertising industry from major social apps to new experiments and innovations
  • You want to learn and grow within a nimble team that believes in smart experimentation, agility, mutual respect and having fun
  • You personify humble-confidence and dependability
47

Digital Account Executive, Apple Partnerships Resume Examples & Samples

  • Deep knowledge of the digital media / social media ecosystem, including advertising models with a strong technological and solid comprehension of the ad tech marketplace
  • Consistent track record of achievement in increasing / maximizing sales revenue and profitability across multiple products and offerings
  • Exceptional influencing skills and preferred experience working across many areas and levels of an organization
  • Analytical / strategic thinker, creative problem solver, resourceful, able to initiate change and motivate innovation and creativity
48

Apple Technician Resume Examples & Samples

  • Driving sales and providing product support
  • Exemplify superior Apple knowledge and expertise in troubleshooting and repairs
  • Work with the vendor to resolve complex problems and ensures customer satisfaction
  • Strong communication skills in which you can converse freely and comfortably with small groups and individual customers
  • Assess customers' sales and/ or support needs when they arrive, provide solutions and deliver great customer experiences in any environment, and be invigorated by constant personal interaction
  • Repair flexibility (diagnosis, MRI) to regularly rotate through different technical specialties and skill sets
  • Superior Apple knowledge and expertise in troubleshooting and repairs
  • Keep current on Apple and computer product changes or new product launches
49

Senior Apple Technician Resume Examples & Samples

  • Apple (ACMT Certified) plus other Certifications, Desktop Repair Technician, Portable Repair Technician, Technical Coordinator,
  • Minimum of 3 years of experience as Technician working in a large enterprise environment
  • Excellent Apple diagnostics repair and trouble shooting skills
  • Three years of proven experience repairing Apple Computer Systems
  • One to two years of customer interface experience required
  • Satisfactory verbal and written skills
  • Experience in diagnostics & repair of Apple computers
  • Experience working with MacBook Pro 2013 and 2016 Models a plus
50

Lead Apple Solutions Consultant Resume Examples & Samples

  • Ability to influence, motivate and align store management and personnel to drive sales and achieve shared strategic goals
  • Exceptional coaching and presentation skills
  • Proven track record of success working in a dynamic or results-driven environment
  • 5+ years experience in sales or customer service
51

Lead Marketing Manager, Apple Resume Examples & Samples

  • Serve as SME on Apple guidelines for iPhone and iPad. Manage all Apple provided assets
  • Manage review and approval of all Apple inclusive jobs submitted through the AT&T brand site
  • Manage approval of all creative submissions to Apple through the Apple job management system
  • SME on merchandising/POP needs for Cricket specific to Apple. Manage all creative approvals, merchandising updates, price cards, and promotional offer approval
  • Manage Tracking SOC set up and Data Rate Plan SID set up and completion for any new product launch
  • Manage weekly call with cross functional team to align on launch IVR messaging across all channels. Ensure brand approval
  • 5+ years’ Product Marketing experience within relevant industry and/or vertical
  • Ability to analyze sales trend and competitive intelligence data that inform the development of promotional offers that drive the attainment of sales objectives
  • Excellent project management skills required including ability to set and meet tight deliverables for multiple simultaneous projects while assuring accuracy and consistency in deliverables
  • Leadership skills to shape/lead growth vision and marketing strategy
  • Ability to travel up to 20%
52

Apple Manager Resume Examples & Samples

  • Drive strong customer initiatives focused on solutions-based selling and an exceptional customer experience
  • Provide leadership to the employees of the computer products department including assigning and evaluating work as well as interviewing, hiring and training new employees
  • May oversee technicians and repair operations, ensuring team members obtain and maintain appropriate certifications as required by licensing contracts
  • Diplomatically manage multiple commitments to customers, staff, and operations. Assist customers in finding computer products
  • Manages the special order functions and notifies customers. Provide solutions to institutional buyers through developing strategic partnerships with campus contacts and key decisions makers within the institution
  • Evaluates and proposes appropriate orders to achieve sales goals and ensure inventory levels are meeting vendor requirements and campus expectations
  • Analyze sales trends and report to leadership. Continuously develops own knowledge and ensure staff is developing current computer/technology products keeps abreast of the Company communications
  • May call vendors to verify price, availability, or order status. Interacts with the Store Manager and Home office on promotions, author events, sales, budgets, and procedures. Coordinates storewide promotions with other departments as appropriate
  • Promotes cross merchandising standards with the Course Materials Department Manager
  • Meets with faculty and staff to promote store services
  • Works with the store manager and home office to develop strategies to impact sales and contribute to the profitability of the location
  • Keeps up-to-date on current computer/technology products industry trends by reading newsletters, reviews, and keeps abreast of the Company communications
  • May be required to acquire and maintain additional computer certifications
  • Checks that WinDSS ticketing processes are followed and that all merchandise is accurately ticketed
  • Verifies that cashiers are using the correct sku numbers for special events and special orders and that dump skuing is kept to a minimum
  • Conducts and audits inventory cycle counts. Monitors the scanning rate analysis and with the store managers assistance drives the improvement process
  • Act as a liaison the Home Office regulated processes related to Return-to-Vendor (RTV) receiving and scanning
  • Maintain systems of customer data, purchase orders and invoices in accordance with existing store policies and procedures
  • Provide timely billing and collection of payments, monitor accounts receivable ageing status
  • Verifies that shelves are organized appropriately, stocked and meet the Visual Merchandise Standards guidelines
  • Actively creates and executes a calendar of events, both corporately driven and local, to promote the sale of computer products
  • Sets up displays to promote seasonal, school and special event recognition days or weeks
  • Pulls computer products from shelf for returns allowing following the RTV procedures
  • May manage the store in the absence of the store manager or supervise other departments from time to time. May open or close the store
53

Apple Solution Consultant Resume Examples & Samples

  • A passion to help people understand how Apple products can enrich their lives
  • Excellent communication skills allowing you to be as comfortable in front of a small group as you are speaking with individuals
  • 3+ years preferred working in a dynamic sales and/or results driven environment, as well as proven success developing customer loyalty
  • Ability to inspire a partner team and grow Apple business
54

Marketing Specialist, Apple Partnerships Resume Examples & Samples

  • Collaborate with marketing team to develop custom presentations for client RFPs and meetings
  • Work cross-functionally to ensure all client objectives are met and represented on all marketing collateral
  • Lead development of client case studies to highlight successes of media campaigns
  • Utilize syndicated research tools to build audience segmentation
  • Manage weekly internal meetings to present all project status to marketing VP. Create agenda, update materials and liaison with entire team to ensure weekly objectives are met
  • Execute on trade marketing initiatives including: Trade media campaigns, Press events, and Client events
  • Ability to create actionable insights and recommendations from research data. Experience with research tools including comScore and Simmons preferred
  • 3+ years experience in digital media planning, digital strategy or digital sales marketing
  • Detail oriented and strategic thinker
  • Fluent in keynote and PowerPoint
  • Passionate user of Apple products
  • Knowledge of design programs including photoshop and in design
55

Apple Engineering Specialist Resume Examples & Samples

  • Setup, maintain, document and train on JAMF Pro Server in an enterprise environment. - Participate in the requirements gathering, design, testing, implementation, and O&M of new Macintosh Desktop Service Solutions. - Present technical solutions to
  • BA and 5 years experience or equivalent experience in lieu of education
  • Must have a minimum of five+ (5+) years IT knowledge and demonstrated hands-on experience and/or training in Desktop systems engineering and administration (or equivalent combination of education and experience)
  • Candidate must be able to Interface with senior government personnel on a daily basis. Responds and resolves end user issues that require advanced knowledge of Apple or iOS systems. Updates status of queued service requests with the IT service management system
  • JAMF Certified - Bash Shell scripting ability
  • Intermediate or above AppleScript ability - Experienced securing (hardening) Mac OS
  • Experience with JAMF Casper package creation - Experience setting up JAMF self-service and other available server components
  • Experience administrating Apple OSs in an Active Directory environment
  • Experience leading a design & implementation project through engineering lifecycle for improvements to a large user base/enterprise environment. - Direct experience supporting user environment - Strong written and oral communications required
  • Apple Certification such as Apple Certified Support Professional (ACSP) or Apple Certified Mac Technician (ACMT)
56

Lead Apple Solution Consultant Resume Examples & Samples

  • Ability to influence, motivate and align store management and personnel to drive sales and achieve shared strategic goal
  • Exceptional coaching and presentation skills
  • Proven track record of success working in a dynamic or results-driven environment
  • 5+ years experience in sales or customer service